Where do you want to work?
Deal with People
Requirements for social and human service assistants vary, although they typically have at least a high school diploma and must complete a brief period of on-the-job training. Some employers prefer to hire workers who have additional education or experience.Education
Although a high school diploma is typically required, some employers prefer to hire workers who have relevant work experience or education beyond high school. A certificate or an associate’s degree in a subject such as human services, gerontology (working with older adults), or social or behavioral science is common for workers entering this occupation.
Human service degree programs train students to observe and interview patients, carry out treatment plans, and handle people who are undergoing a crisis. Many programs include fieldwork to give students hands-on experience.
The level of education that social and human service assistants have completed often determines the responsibilities they are given. Those with a high school diploma are likely to do lower level work, such as helping clients fill out paperwork. Assistants with some college education may coordinate program activities or manage a group home.
Although postsecondary education is important, some employers may prefer or allow for applicants who have related work experience. In some cases, candidates may substitute such experience in place of postsecondary education.Training
Many social and human service assistants, particularly those without any postsecondary education, undergo a period of on-the-job training. Because such workers often are dealing with multiple clients from a wide variety of backgrounds, on-the-job training in case management helps prepare them to respond appropriately to the different needs and situations of their clients.Advancement
For social and human service assistants, additional education is almost always necessary for advancement. In general, advancement to case management or social work jobs requires a bachelor’s or master’s degree in human services, counseling, rehabilitation, social work, or a related field.Important Qualities
Communication skills. Social and human service assistants talk with clients about the challenges in their lives and assist them in getting help. These workers must be able to listen to their clients and to communicate the clients’ needs to organizations that can help them.
Compassion. Social and human service assistants often work with people who are in stressful and difficult situations. To develop strong relationships, they must have compassion and empathy for their clients.
Interpersonal skills. Social and human service assistants must make their clients feel comfortable discussing sensitive issues. Assistants also need to build relationships with other service providers to become familiar with all of the resources that are available in their communities.
Organizational skills. Social and human service assistants often must complete lots of paperwork and work with many different clients. They must be organized in order to ensure that the paperwork is filed properly and that clients are getting the help they need.
Problem-solving skills. Social and human service assistants help clients find solutions to their problems. They must be able to listen carefully to their clients’ needs and offer practical solutions.
Time-management skills. Social and human service assistants often work with many clients. They must manage their time effectively to ensure that their clients are getting the attention they need.
Some employers require a criminal background check. In some settings, workers need a valid driver’s license.
Average Length of Employment
Top Careers Before Facilitator
Top Careers After Facilitator
Hispanic or Latino11.4%
Black or African American0.8%
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University of Phoenix19.5%
Grand Canyon University6.2%
Michigan State University5.5%
Pennsylvania State University4.2%
Utah State University4.1%
Arizona State University4.0%
University of North Carolina at Greensboro3.8%
University of South Florida3.6%
University of Iowa3.4%
University of California - Berkeley3.3%
University of Central Florida3.3%
New York University3.3%
Unfortunately we don’t have enough data for this section.
|Job Title||Company||Location||Start Date||Salary|
|Causal Learning Facilitator||Shell U.S. Hosting Company||Houston, TX||Jan 19, 2015||$150,147|
|Routine Facilitator III||Gerdau Ameristeel||Sayreville, NJ||Aug 11, 2015||$122,366|
|Implementation Facilitator||Strategic Project Solutions, Inc.||San Francisco, CA||Jan 12, 2016||$120,000|
|Implemantation Facilitator||Strategic Project Solutions, Inc.||San Francisco, CA||Sep 01, 2015||$95,000|
|Implementation Facilitator||Strategic Project Solutions, Inc.||San Francisco, CA||Oct 13, 2014||$95,000|
|High Performance Computer Facilitator||Georgia State University||Atlanta, GA||Jun 20, 2016||$90,667|
|Implementation Facilitator||Strategic Project Solutions, Inc.||San Francisco, CA||Jun 02, 2014||$90,000|
|Implementation Facilitator||Strategic Project Solutions, Inc.||San Francisco, CA||Sep 03, 2014||$90,000|
|Facilitator||Sentis USA Inc.||Aurora, CO||Aug 06, 2012||$85,238 -
|Facilitator||Sentis USA Inc.||Aurora, CO||Mar 19, 2012||$85,238 -
|Human Error Reduction Facilitator||Talsico, LLC||Martinsville, NJ||Jul 19, 2010||$84,174|
|IBM Learning Facilitator||IBM Corporation||Burlington, MA||Aug 01, 2010||$76,045 -
|Improvement Facilitator||Gerdau Ameristeel||Wilton, IA||Mar 25, 2009||$70,000|
|ZIP Facilitator||Sentis USA Inc.||Aurora, CO||Dec 01, 2009||$70,000 -
|VI Vehicle Facilitator||Advantage Technical Services, Inc.||Auburn Hills, MI||Sep 14, 2016||$66,617|
|CQI Facilitator||SSM-SLUH Inc.||Saint Louis, MO||Jun 15, 2016||$66,346 -
|Process Excellence Facilitator||VWR International LLC||Radnor, PA||Oct 01, 2013||$65,915 -
|Improvement Facilitator||Gerdau Ameristeel||Knoxville, TN||Apr 18, 2011||$65,000|
|Simulation Facilitator||The University of Texas at Arlington||Arlington, TX||Jan 02, 2014||$64,000|
|Simulation Facilitator||The University of Texas at Arlington||Arlington, TX||Jan 12, 2015||$64,000|
|Process Excellence Facilitator||VWR International, LLC||Radnor, PA||Nov 28, 2011||$57,304 -
|Process Excellence Facilitator||VWR International, LLC||Radnor, PA||Sep 18, 2013||$56,098 -
|Facilitator (Training Specialist)||Practicing Perfection Institute, Inc.||Swanzey, NH||Oct 01, 2014||$55,000 -
|Facilitator (Training Specialist)||Practicing Perfection Institute, Inc.||Swanzey, NH||Oct 01, 2011||$55,000 -
|Lean Operations Facilitator||GKN Westland Aerospace, Inc.||Tallassee, AL||Oct 05, 2009||$53,500|
|Bilingual Elementary Facilitator||Mesquite Independent School District||Mesquite, TX||Jul 15, 2012||$53,180|
|Management Systems Facilitator||MacSteel Atmosphere Annealing, Inc.||Canton, OH||Sep 01, 2013||$53,144|
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