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Facilitator skills for your resume and career

Updated January 8, 2025
5 min read
Quoted experts
Jaunelle Celaire,
Dr. Thomas Dearden Ph.D.
Below we've compiled a list of the most critical facilitator skills. We ranked the top skills for facilitators based on the percentage of resumes they appeared on. For example, 10.0% of facilitator resumes contained patients as a skill. Continue reading to find out what skills a facilitator needs to be successful in the workplace.

15 facilitator skills for your resume and career

1. Patients

Here's how facilitators use patients:
  • Assessed patients in the acute care setting to determine appropriateness for admission to acute or skilled inpatient rehabilitation.
  • Developed and implementation of Individual Recovery Plans (IRP) for voluntary and involuntary patients.

2. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how facilitators use customer service:
  • Developed and implemented a system of delivery that increased productivity, timeliness and customer service throughout a regional network of stores.
  • Coordinated daily departmental activities, extensive front office customer service, engaged with college community staff and on many interpersonal levels.

3. Facilitators

Here's how facilitators use facilitators:
  • Conducted career counseling seminars for college students, wrote lesson plans and developed curriculum and trained other facilitators to conduct seminars.
  • Collaborated with other facilitators to implement therapeutic club activities in a group setting, along with individualized client techniques.

4. Social Work

Here's how facilitators use social work:
  • Assisted social workers with developing, organizing and conducting abuse, personal relationships, rehabilitation and adjustments to life.
  • Supervised visits and prepared professional reports concerning parent/child interaction for Child and Family Services' social workers.

5. Mental Health

Mental health is the state of wellbeing in which an individual can cope with the regular stresses and tensions of life, and can work productively without having any emotional or psychological breakdown. Mental health is essential for a person of any age and helps them make the right decisions in their life.

Here's how facilitators use mental health:
  • Provide appropriate mental health rehabilitation services and develop comprehension Plan of Care and Safety Crisis Plan to clients and ensure implementation.
  • Administer individual assessments and tests on new individuals entering the program, concentrating on mental health stability and educational understanding.

6. Classroom Management

Here's how facilitators use classroom management:
  • Assisted teacher in classroom management of developmentally and emotionally challenged students* Successfully implemented a behavioral program for a classroom of 20students.
  • Execute and maintain appropriate student-centered discipline techniques and effective classroom management strategies to maximize student learning and time-on-task.

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7. CPR

Cardiopulmonary resuscitation or CPR is a medical procedure that involves chest compression to help a patient breathe. This artificial ventilation helps in keeping the brain function in place and regulates blood throughout the body. CPR is a lifesaving procedure that is used in emergencies.

Here's how facilitators use cpr:
  • Obtained Certified Nursing Certification and CPR Certified.
  • Trained in CPR, medical terminology, seizure assistance and responsible for overseeing all medication use.

8. PowerPoint

Here's how facilitators use powerpoint:
  • Developed, presented and distributed historical research written reports, PowerPoint presentation, as well as distributed historical research documents.
  • Analyzed online learning experience and achieved improvement through implementing use of social networking, interactive PowerPoint and additional software.

9. Community Resources

Community resources are a set of resources that are used in the day to day life of people which improves their lifestyle in some way. People, sites or houses, and population assistance can come under the services offered by community resources.

Here's how facilitators use community resources:
  • Provided Case management services and utilizing effective therapeutic linkages with referral sources, collateral contacts, community resources and program staff.
  • Develop proactive partnerships with service and community providers to develop an extensive network of community resources for clients.

10. Continuous Improvement

Continuous improvement is an ongoing process of improvement of products, services, and processes with the help of innovative ideas. It is an organized approach that helps an organization to find its weaknesses and improve them.

Here's how facilitators use continuous improvement:
  • Led and drove continuous improvement activities using lean manufacturing principles in support of meeting financial, business and leadership development goals.
  • Established a team-oriented environment while leading indirect United Steel Worker skilled tradesmen in problem resolution, continuous improvement and customer satisfaction.

11. Substance Abuse

Here's how facilitators use substance abuse:
  • Counseled primarily High-Needs, Seriously Mentally-Ill, and Substance Abuse clients, with limited cases involving Adolescent and Developmentally Disabled populations.
  • Implemented a curriculum which focuses on character education, leadership development, conflict resolution, substance abuse and violence prevention.

12. Crisis Intervention

Here's how facilitators use crisis intervention:
  • Facilitate Parenting Classes-Family Assessment and Resource Identification-Crisis Intervention-Develop curriculum-Program Coordination
  • Conducted telephone-based crisis intervention for at-risk adolescents and parents, including collection of demographic data of callers for analysis.

13. Professional Development

Professional development means to have the essential training certification or education with the purpose of earning and having a successful career. Every job requires a different set of skills. However, new skills may be needed in the future. Professional development, in this regard, helps people to develop and polish the skills and become efficient workers.

Here's how facilitators use professional development:
  • Recorded for Professional Development Use Coaching Link https://www.educatorportalplus.com/group/edportal/increaseeffectiveness-3-elementaryela
  • Participated in Professional Development opportunities to develop a deeper knowledge and understanding of students with Autism, Cross-Categorical and Severe Disabilities.

14. Process Improvement

Here's how facilitators use process improvement:
  • Trained multiple teams from various departments in problem solving and process improvement using systematic zero-loss approach to examine procedure and processes.
  • Facilitated pilot program for Ford Motor Co. Dealer Education assisting dealerships retain their customer base through physical and process improvements.

15. Data Collection

Data collection means to analyze and collect all the necessary information. It helps in carrying out research and in storing important and necessary information. The most important goal of data collection is to gather the information that is rich and accurate for statistical analysis.

Here's how facilitators use data collection:
  • Contacted participants for follow-up sessions and entered participant data into FileMaker Pro for data collection and management.
  • Evaluated program efficacy through survey administration, interviews, data collection and analysis
top-skills

What skills help Facilitators find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What facilitator skills would you recommend for someone trying to advance their career?

Jaunelle Celaire

Chair, Professor of Voice, University of Alaska Fairbanks

Leadership - the world needs more of these; the ability to lead, craft and grow. Digital literacy - this world is definitely turning digital and virtual is the new trend. Emotional intelligence - there is a vast number of personalities in our world today; individuals grow and it is our job to stay emotionally connected, so we can operate more effectively.

What type of skills will young facilitators need?

Dr. Thomas Dearden Ph.D.Dr. Thomas Dearden Ph.D. LinkedIn profile

Assistant Professor of Sociology, Virginia Polytechnic Institute and State University

Indeed, the way we work is changing. The skills that young graduates will need are diverse. Transferable skills and soft skills will certainly be marketable. These include traditional crafts such as communication, but I also think the world expects more empathy from its employees. Young graduates with an understanding of racism, sexism, and environmental responsibility will become increasingly important.
Do you want to know more?
Read more about what experts have to say about facilitator

List of facilitator skills to add to your resume

Facilitator skills

The most important skills for a facilitator resume and required skills for a facilitator to have include:

  • Patients
  • Customer Service
  • Facilitators
  • Social Work
  • Mental Health
  • Classroom Management
  • CPR
  • PowerPoint
  • Community Resources
  • Continuous Improvement
  • Substance Abuse
  • Crisis Intervention
  • Professional Development
  • Process Improvement
  • Data Collection
  • Training Sessions
  • Wraparound
  • Mathematics
  • Developmental Disabilities
  • Conflict Resolution
  • Sigma
  • Training Programs
  • Community Agencies
  • Social Services
  • Public Speaking
  • Role Model
  • Group Sessions
  • Mental Illness
  • Leadership
  • Anger Management
  • Kaizen
  • IEP
  • Group Discussions
  • Educational Programs
  • Social Justice
  • Writing Articles
  • ISO
  • Domestic Violence
  • at-Risk Youth
  • Ropes Course
  • Public Schools
  • Training Materials
  • Blended Learning
  • School Administration
  • Community Organizations
  • ESL
  • Tuberculosis
  • Led Training
  • Ammunition

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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