Training Coordinator
Facilitator job in Paducah, KY
About Marquette:
Headquartered in Paducah, Kentucky and founded in 1978, Marquette is a leading provider of inland marine transportation services. Our Company operates over 130 towboats on the Mississippi River System, Gulf-Intracoastal Waterway, and near-shore coastwise market. In addition, the Company controls over 1,000 dry cargo barges. The Company has additional offices in St Rose, LA, Lockport, LA and La Porte, TX. With over 1,800 vessel and shore-based employees, Marquette is the largest provider of independent towing services within the inland waterways. We are the only fully integrated fleet in the industry that can do what we do.
Principal Responsibilities - Training
Collaborate with the Director of Training to develop and implement comprehensive training programs for deckhands, posting pilots, and any other cohort, ensuring alignment with company objectives and regulatory requirements.
Collaborate with subject matter experts to develop training materials, including presentations, manuals, videos, and interactive modules, ensuring content is engaging, accurate, and aligned with learning objectives.
Regularly reviewing and updating training materials and methodologies to reflect changes in technology, best practices, or organizational procedures, and proactively seeking feedback from stakeholders to identify areas for improvement.
Conduct training sessions both locally and on vessels, focusing on safety protocols, efficient methods, and essential skills required for deckhand responsibilities.
Monitor and track deckhands' training progress and promotion approval process, providing timely feedback and support to ensure successful completion of training modules and exams.
Monitor and track Port Mates and Training Mates Training Program, providing analysis, feedback, and updates.
Assist in the development of strategic plans to meet training objectives, collaborating with department managers, and leveraging industry advancements to enhance training effectiveness.
Assist in the management of training and posting budgets, ensuring resources are allocated efficiently to support training initiatives and achieve desired outcomes.
Stay updated on industry trends and regulatory changes, integrating new information and best practices into training programs as needed.
Oversee administration of the Learning Management System (LMS) by assigning courses, resolving user access issues, monitoring training completions, and ensuring proper document and version control of all training materials.
Design, develop, and produce original eLearning content by creating multimedia modules; ensure all content is thoroughly reviewed for accuracy, clarity, and instructional effectiveness before final release to the workforce.
Develop and facilitate time-based huddles and drills, document performance outcomes, and clearly communicate expectations and results to training leadership for continuous improvement.
Support the Posting Program by maintaining accurate competency records, monitoring completion of required proficiencies, verifying compliance with training standards, and providing routine progress updates to training leadership and vessel management.
Qualifications:
Minimum of 2 years of experience in a training or coaching role, preferably within the maritime sector.
Proficiency in delivering complex information to diverse audiences, utilizing a variety of training techniques including mentoring, coaching, and eLearning.
Effective communication skills, both written and oral, with the ability to effectively convey information and engage trainees.
Experience managing training programs and teams, with demonstrated ability to plan, organize, and execute training initiatives.
High attention to detail and organizational skills, with the ability to manage multiple tasks and priorities effectively.
Proficiency in Microsoft Office Suite and willingness to adapt to new technologies and tools as needed.
Flexibility to travel as required, approximately 10% of the time, to support training activities across different vessels and locations.
Commitment to safety and adherence to regulatory requirements, ensuring training programs promote a culture of safety excellence.
Marquette offers competitive pay, health, dental & vision insurance, 401K plan with company match, bonus plan, company paid life insurance, short- & long-term disability, flexible spending account, critical illness, accident insurance, and other incentives!
Therapeutic Rehabilitation Services Facilitator
Facilitator job in Kentucky
Are you looking for the best place to work? Join Addiction Recovery Care (ARC), LLC which was selected as one of the 2024 Best Places to Work in Kentucky by the Kentucky Chamber of Commerce, based on surveys of our employees!
Are you passionate about serving in an environment of shared purpose and shared goals while driving the ARC mission and values to excellence for our clients, patients and team members? ARC has been leading the way and has become one of the fastest growing healthcare systems in Kentucky (and beyond!) in addiction treatment, mental health services and improving lives by creating opportunities for people to discover hope and live their God-given destiny!
ARC is ready to offer you “The B.E.S.T. of ARC” (Balance, Energy, Safety, Training) on day 1 when you enter through our doors. ARC is a thriving, dynamic, and fast-paced healthcare system environment where compassion, accountability, respect for the dignity of life, entrepreneurship, and stewardship are key elements of everything we do!
We are hiring an Therapeutic Rehabilitation Services Facilitator, located in Springfield Ky. The Ther Therapeutic Rehabilitation Services Facilitator will assist licensed behavioral health professionals in the delivery of psychiatric rehabilitation services within the Therapeutic Rehabilitation Program. The primary focus of this role is to support individuals diagnosed with a Serious Mental Illness (SMI) in improving their daily living skills and overall functioning. Also, will facilitate group and individual teaching sessions, provide direct support to clients, and contribute to a safe and therapeutic environment. This position requires in-person, on-site presence..
Key Responsibilities:
Assist licensed behavioral health professionals in the implementation of individualized treatment plans for clients with SMI.
Conduct group and individual teaching sessions focused on:
Routine daily living skills (e.g., hygiene, meal preparation, budgeting)
Self-monitoring of symptoms and medication side effects
Emotional regulation skills
Interpersonal skills and social interaction
Provide direct support and supervision to clients, ensuring their safety and well-being.
Observe and document client behavior, progress, and participation in activities.
Assist in creating and maintaining a therapeutic and supportive environment.
Participate in team meetings and case conferences.
Follow all clinic policies and procedures, including confidentiality and reporting requirements.
Other duties as assigned by the supervising licensed behavioral health professional.
Key Experience and Education Needed:
High school diploma or equivalent required.
Experience working with individuals with mental illness preferred but not required.
Ability to communicate effectively and work collaboratively with clients and team members.
Strong interpersonal skills and empathy.
Ability to maintain confidentiality and adhere to ethical standards.
Must be able to work on-site in Louisa, KY.
Must not be included on the Centers for Medicare & Medicaid Services (CMS) exclusionary list.
Must not be listed on the Kentucky Nurse Aide Abuse Registry.
Must not be listed on the Kentucky Vulnerable Adult Maltreatment Registry.
Ability to stand, walk, and sit for extended periods.
Ability to lift and/or move up to 25 pounds.
Ability to perform duties in a fast-paced environment.
ARC full-time employees enjoy very attractive benefits packages for employees and their families to include health, dental, vision, life insurance, a wide array of ancillary insurance products for life's needs, 401(k) plan with company matching and to ensure the work-life balance - generous paid vacation, sick, holiday and maternity/paternity leave policies.
Come join ARC and transform lives anchored in strong family relationships, social responsibility and meaningful career paths by empowering our nationally recognized crisis to career model!
Addiction Recovery Care, LLC and its affiliated entities are an equal opportunity employer.
ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
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Care Facilitator
Facilitator job in Louisville, KY
We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.
The Care Facilitator is one of a patient's first contact with our ChenMed family and, as such, serves as a patient advocate delivering and providing exceptional customer service. The incumbent in this role checks patients in to and out of the medical clinic and provides basic secretarial and administrative support. A successful Care Facilitator possesses a strong commitment to providing superior service and views every interaction as an opportunity to build a trusting relationship with the patient.
ESSENTIAL JOB DUTIES/RESPONSIBILITIES:
* Interacts appropriately with patients and records information while greeting, checking-in, checking-out or scheduling appointments for patients. Conducts lobby checks to ensure organization and cleanliness.
* Serves as the gatekeeper for PCP and Specialists schedules including, but not limited to ensuring Top 40 patients are scheduled every 13 days.
* Utilizes computer equipment and programs to add new patient information, prints out relevant forms for processing, schedule appointments, respond to emails and generate New Patient packets. Ensures patient contact and emergency contact information is accurately documented in the system.
* Conducts "love" calls, mails birthday and greeting cards to patients commemorating special events.
* Answers telephones, takes detailed and accurate messages, and ensures messages are directed to the appropriate individual.
* Clearly communicates information about ChenMed clinical personnel to patients and other individuals.
* Verifies patient insurance via phone or website and collects any necessary copays for services. Assists with scheduling follow-up and in-house Specialist referral appointments, when necessary.
* Escorts patients to exam rooms and ensures their comfort and well-bring prior to leaving.
* Acts as HEDIS champion for the PCP by providing visibility of HEDIS needs for scheduled patients. Reports on hospitalizations including HITS census, ENS Ping, etc.
* Presents patients with customer service survey during check out and escalates if needed for immediate service recovery.
* Participates in daily and weekly huddles to provide details on patients.
* Regulates and monitors aspects of transportation, including: Driver's lists/patients, medication deliveries, grocery deliveries, driver's behavioral challenges, scheduling and coordinating Uber/Lyft rides for patients.
Other responsibilities may include:
* Maintains the confidentiality of patients' personal information and medical records.
* Reviews patients' personal and appointment information for completeness and accuracy.
* Transmits correspondence by mail, email or fax.
* Performs other duties as assigned and modified at manager's discretion.
KNOWLEDGE, SKILLS AND ABILITIES:
* Exceptional customer service skills and passion for serving others
* Working knowledge of medical insurance and/or knowledge of electronic medical record EMR systems
* Knowledge of ChenMed Medical products, services, standards, policies and procedures
* Skilled in operating phones, personal computers, software and other basic IT systems
* Ability to communicate with employees, patients and other individuals in a professional and courteous manner
* Detail-oriented to ensure accuracy of reports and data
* Outstanding verbal and written communication skills
* Demonstrated strong listening skills
* Positive and professional attitude
* Knowledge of ChenMed Medical products, services, standards, policies and procedures
* Proficient in Microsoft Office Suite products including Excel, Word and Outlook
* Ability and willingness to travel locally and regionally up to 10% of the time
* Spoken and written fluency in English
PAY RANGE:
$13.9 - $19.83 Hourly
EMPLOYEE BENEFITS
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We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.
Current Employee apply HERE
Current Contingent Worker please see job aid HERE to apply
#LI-Onsite
Workforce Development & Training Coordinator
Facilitator job in Kentucky
Job DescriptionFunction:The Workforce Development and Training Coordinator is responsible for designing, implementing, and evaluating training programs that enhance employee skills, support career development, and align with organizational objectives. This role collaborates with department leaders to assess workforce needs, develop learning strategies, and ensure training initiatives support individual growth and company performance. The coordinator also manages compliance training, tracks learning outcomes, and promotes a culture of continuous improvement and professional development.Organizational duties & responsibilities:
The primary responsibility of all staff is to ensure the safety and well-being of all Ramey-Estep/Re-group (RE) clients.
Supports the mission, vision, and values of RE. Facilitates and adheres to the agency's code of ethics, policies, and procedures.
Supports all functions that attain and maintain accreditation and compliance with regulatory agencies.
Supports and facilitates positive interaction with clients and staff by exhibiting both in-office and in-public when carrying out job duties: individual maturity, respect for others, a team-centered approach, maintenance of confidential information, and awareness and sensitivity to cultural and other differences in clients and staff.
Exhibits effective communication skills, including proper use of agency communication systems.
Participates in appropriate professional development programs to attain and maintain competency.
Effectively manages financial and physical resources to achieve the mission of RE.
Reports incidents of abuse or potential abuse involving clients to the appropriate authorities and RE.
Essential Duties and Responsibilities:
Assess training needs across all programs, including mental health, substance use, crisis response, and care coordination.
Develop and deliver training programs that support clinical competencies, integrated care models, and person-centered approaches.
Coordinate onboarding and orientation processes tailored to each program's roles and compliance standards.
Ensure orientation includes program overviews, compliance requirements, and organizational values.
Conduct regular assessments to identify workforce skill gaps and training priorities.
Collaborate with program and department leaders to align training with strategic goals and service delivery needs.
Ensure staff meet continuing education and certification requirements, including those related to Medicaid, SAMHSA, state licensing boards, state regulations, and accrediting bodies.
Maintain accurate training records and monitor compliance with federal and state regulations.
Manage learning management systems (LMS) and virtual training platforms, maintaining compliant training plans and adjusting training plans when requirements change.
Prepare reports on training outcomes, participation, and effectiveness for leadership and funders.
Partner with academic institutions, workforce development boards, and professional associations to expand training opportunities.
Support initiatives related to staff wellness, retention, and leadership development within the behavioral health workforce.
Support initiatives that promote career growth, leadership development, and employee engagement.
Assist in succession planning and internal mobility strategies.
Reviews annual training records for compliance and addresses deficiencies with corrective action in collaboration with the CHRO.
Track and support continuing education and licensure renewal for clinical staff.
Participate in quality improvement initiatives related to workforce performance and service delivery.
Use data to inform training strategies and enhance program effectiveness.
Receives, handles, and files confidential and private information about employees. Upholds a high level of confidentiality.
Respond to employees' questions about HR functions and provide them with the correct resources.
Maintains high visibility and an approachable image to ensure positive employee relations.
Performs other duties as assigned.
Working conditions/environment:
Shift is generally a day shift, Monday - Friday. The Workforce Development & Training Coordinator may work from all facility locations based on the needs of the staff.
Holidays, weekends, and extra hours may occasionally be required.
Office setting with extensive computer usage.
Fast-paced environment with the need for quick decisions to deal with any crisis that may arise.
Maintains a positive, professional attitude contributing to a supportive work environment.
minimum job requirements:Education:Bachelor's degree in Human Resources, Education, Behavioral Health, Organizational Development, or a related field from an accredited college/university is required.Experience:Minimum of 3-5 years of experience in workforce development, training coordination, or HR in a healthcare or behavioral health setting is required.
Experience working with behavioral health professionals and an understanding of clinical workflows is preferred
Familiarity with behavioral health regulations (e.g., SAMHSA, Medicaid, HIPAA, etc.) is required.Specific Skills andrequirements:Must be at least 21 years of age.
Must have the ability to maintain a high level of confidentiality.
Must have excellent organization, communication, and customer service skills.
Skilled in designing and delivering engaging, effective training programs for diverse audiences.
Technical requirements include proficiency with Learning Management Systems (LMS), virtual training platforms, Microsoft Word, Excel, PowerPoint, and any other applications the organization or regulatory agencies use.
Ability to assess organizational and individual training needs using data, feedback, and performance metrics.
Understanding of compliance requirements in behavioral health, including HIPAA, CMS, and state licensing standards.
Strong verbal and written communication skills; able to present complex information clearly and professionally.
Ability to understand and relate to the needs of clients from diverse backgrounds.
Ability to read, write and converse in English.
Successful completion of a pre-employment drug screen.
Successful completion of a background screening.
Successful completion of a TB skin test or proof of a negative chest x-ray or other documentation.Specialized Licenses or training:Successful completion of Excellent Foundations.
Maintain 20 hours of annual training.
Certified Professional in Talent Development (CPTD) is preferred
SHRM Certified Professional (SHRM-CP or SHRM-SCP) is preferred
HRCI Certified Professional (PHR or SPHR) is preferred
Certified Training and Development Professional (CTDP) is preferred Physical Requirements:The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is regularly required to stand, sit, walk, talk, hear, reach with hands and arms, and use hands to finger, handle, and feel. This employee is also regularly required to use a computer keyboard and mouse. The employee is occasionally required to stoop, kneel, crouch, and climb stairs. The employee must occasionally lift and/or move up to 10 pounds or more. Specific vision abilities required by this job include close vision, distance vision, and peripheral vision. Supervisory REquirements:N/A
This position offers a competitive salary and is eligible for our full-time employee benefit package, which offers a generous 401(k) program with immediate vesting with dollar-for-dollar matching up to 6%, paid leave, health/dental/vision, and other competitive benefits!
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Training Specialist
Facilitator job in Kentucky
MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.
We are seeking a dynamic and experienced Training Specialist to join our team. This role is critical in ensuring that new hire agents are effectively onboarded, trained, and continuously developed to meet company standards. The ideal candidate will be responsible for conducting training sessions, designing educational materials, monitoring performance, and implementing process improvements. This position requires excellent communication skills, a strong understanding of training methodologies, and the ability to mentor and motivate employees.
To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.
POSITION RESPONSIBILITIES
Key Responsibilities:
Lead initial training and coaching sessions for new hire agents to ensure they understand the company's products, services, and procedures.
Create educational materials such as digital presentations, manuals, and instructional videos.
Conduct regular refresher sessions to keep agents updated on new products and services.
Measure the effectiveness of training sessions and prepare progress reports.
Observe daily operations and identify areas where agents need additional training.
Provide on-the-job coaching to help agents improve their performance.
Offer ongoing support and mentorship to both new and experienced agents.
Design and maintain Standard Operating Procedures (SOPs) for training and operations.
Identify and implement best practices to enhance training effectiveness.
Work closely with team leaders and managers to ensure training aligns with organizational goals.
Keep stakeholders informed about training initiatives and progress.
Manage the onboarding process for new hires to ensure a smooth transition.
Handle administrative processes related to new hires.
Provide guidance and support to new hires to help them adapt to the company culture and expectations.
CANDIDATE QUALIFICATIONS
WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?
All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:
High School Diploma
3-4 years of experience working as a call center trainer or team leader.
Proven experience in designing and delivering training programs.
Familiarity with adult learning principles and various training methodologies.
Knowledge of Learning Management Systems (LMS) such as Google Classroom, Blackboard, or Schoology.
Proficiency in using Zoom as a training environment.
Understanding of call center metrics, KPIs, and operational procedures.
Excellent verbal and written communication skills.
Strong interpersonal skills to effectively mentor and motivate trainees.
Ability to assess training effectiveness and identify areas for improvement.
Flexibility to adapt training programs to meet the evolving needs of the call center.
Strong organizational skills with attention to detail.
COMPENSATION DETAILS
WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?
At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.
What You Can Expect from MCI:
We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:
Paid Time Off: Earn PTO and paid holidays to take the time you need.
Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!
Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
Retirement Savings: Secure your future with retirement savings programs, where available.
Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges.
Life Insurance: Access life insurance options to safeguard your loved ones.
Supplemental Insurance: Accident and critical illness insurance
Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
Paid Training: Learn new skills while earning a paycheck.
Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
Casual Dress Code: Be comfortable while you work.
Compensation & Benefits that Fit Your Life
MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.
If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!
PHYSICAL REQUIREMENTS
This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.
CONDITIONS OF EMPLOYMENT
All MCI Locations
Must be authorized to work in the country where the job is based.
Subject to the program and location of the position
Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
Must be willing to submit to drug screening. Job offers are contingent on drug screening results. (Does not apply in Canada)
REASONABLE ACCOMMODATION
Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.
EQUAL OPPORTUNITY EMPLOYER
At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment.
MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.
MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, it is the policy of MCI to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.
ABOUT MCI (PARENT COMPANY)
MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.
Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
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The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this .
The employer has the right to revise this at any time. This job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.
Auto-ApplyActivate Games Facilitator
Facilitator job in Louisville, KY
Part-Time Game Facilitator Activate is a state of the art facility with a wide variety of gaming experiences. You and your group enter inside a video game experience and become the players to actively and mentally complete challenges. We are currently seeking passionate and customer service savvy professionals in the role of Game Facilitator.
Starting pay is $12.00 hourly, $1.00 raise to $13.00 after training is complete.
Key Responsibilities:
Check customers in, take payments and make reservations
Brief new groups prior to the start of the game;
Monitor customers in the gaming area and provide explanation if necessary;
Participating with customers in games if needed to ensure customers have an excellent experience;
Maintain the rooms by cleaning, painting, and any required maintenance;
Troubleshoot, identify and make minor repairs in the event of a malfunction;
Required skills and Qualifications:
Strong communication, multi-tasking and time management skills
Ability to adapt to unforeseen situations in a calm and efficient manner
Must be a people person - energetic, friendly and outgoing, with the ability to command attention in a crowd of people.
Customer service experience is an asset
Must be flexible and available to work evenings and weekends until 1:00am
Some troubleshooting and technical ability that can be applied to a wide variety of equipment repair/maintenance needs.
Activate provides equal opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, marital status, genetic information, age, disability, or status as a Vietnam-era or special disabled veteran in accordance with applicable federal laws. In addition, Activate complies with applicable state and local laws governing nondiscrimination in employment in every location where Activate has facilities. This policy applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training. Compensation: $13.00 per hour
Auto-ApplyTalent Learning and Capabilities Training Specialist
Facilitator job in Lexington, KY
**Job Summary and Responsibilities** **Job Summary / Purpose** The TLC Training Specialist plays a key role in delivering high-quality learning experiences that strengthen leadership effectiveness and support team member development across CommonSpirit Health. Reporting to the System Director of TLC Delivery Enablement, with close collaboration with the System Directors of Leadership Development, this position is responsible for facilitating engaging and impactful learning sessions for leaders and employees across the ministry.
The Training Specialist will primarily deliver virtual learning experiences, webinars, and leadership development sessions at both local and national levels. They will also facilitate in-person training as needs arise. As an engaging, adaptive facilitator, the Learning Delivery Specialist will create a dynamic and interactive learning environment that brings leadership and team member development concepts to life, supports the growth of people leaders, and advances CommonSpirit Health's mission and strategic priorities.
**Essential Key Job Responsibilities**
**Learning Facilitation and Delivery:**
+ Deliver engaging and interactive learning sessions, primarily via virtual platforms, including webinars, workshops, and leadership development programs for leaders and employees across the organization.
+ Facilitate in-person learning events and leadership development experiences as required.
+ Adapt facilitation approach and delivery style in real time based on audience needs, questions, and energy to ensure optimal learning outcomes.
+ Foster a psychologically safe, inclusive, and participatory learning environment that encourages discussion, reflection, and application of key concepts.
**Program Support and Implementation:**
+ Support the implementation and delivery of enterprise-wide leadership development programming, partnering closely with TLC team members and stakeholders to ensure consistency and quality.
+ Prepare, organize, and manage facilitation materials and logistics to support seamless delivery of learning sessions.
+ Gather and synthesize participant feedback and session outcomes to inform continuous improvement efforts.
+ Collaborate with colleagues and subject matter experts to align delivery approaches with program objectives, content intent, and organizational goals.
**Collaboration and Alignment:**
+ Serve as a collaborative partner to the TLC Consulting & Delivery team, ensuring alignment between delivery practices and broader talent, leadership, and organizational development strategies.
+ Partner with leadership development program owners to understand learning goals, key messages, and desired outcomes for each program or session.
+ Support the team in representing the TLC brand and delivering a consistent, high-quality learning experience across all programs.
**Job Requirements**
**Minimum Qualifications**
**Required Education and Experience**
Education: Bachelor's degree in Human Resources, Organizational Development, Education, Business Administration, or related field.
Experience: Minimum of 3-5 years of experience facilitating and delivering learning and development programs.
Preferred: Experience delivering training within healthcare or large, complex organizations.
**Required Licensure and Certifications**
None; although DISC and Prosci Certifications are preferred
**Required Minimum Knowledge, Skills, Abilities and Training**
+ Proven ability to deliver dynamic and engaging learning sessions, both virtually and in person.
+ Strong facilitation skills, including the ability to adapt delivery in real time and respond effectively to audience needs.
+ Excellent communication and interpersonal skills, with the ability to build rapport and foster an inclusive learning environment.
+ Knowledge of adult learning principles and their application in leadership development.
+ Comfort and proficiency with virtual delivery platforms and digital facilitation tools.
+ Strong organizational and time management skills, with attention to detail in planning and delivery logistics.
+ Collaborative mindset and ability to work effectively across teams and with stakeholders at all levels.
+ Experience working within healthcare or large, matrixed organizations preferred.
+ Curiosity, adaptability, and a growth mindset.
**Where You'll Work**
Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation's largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 137 hospital-based locations, in addition to its home-based services and virtual care offerings. CommonSpirit has more than 157,000 employees, 45,000 nurses and 25,000 physicians and advanced practice providers across 24 states and contributes more than $4.2 billion annually in charity care, community benefits and unreimbursed government programs. Together with our patients, physicians, partners, and communities, we are creating a more just, equitable, and innovative healthcare delivery system.
**Pay Range**
$30.91 - $45.98 /hour
We are an equal opportunity employer.
Sr Facilitator of Process Design (4043) ADMINISTRATION CORP OFFI
Facilitator job in Lexington, KY
The Sr. Facilitator of Process Design works in alignment with the organizational leadership in enhancing the identification, prioritization, design and implementation of process improvement initiatives through, training, mentoring, coaching, and developing a team of Clinical Transformation leaders. The individual will serve as a subject matter expert and lead practitioner to implement a process of ongoing improvement based on Lean designs. The Sr. Facilitator of Process Design will conduct and lead process engineering, workflow analysis, optimizing organization operations, integrating people, equipment, facilities and other resources to improve safety, quality, effectiveness and efficiency.
PREFERRED QUALIFICATIONS:
Bachelor's degree in business or health related field is required. Formal Lean and Six Sigma training, Master Black Belt or Black Belt certification preferred. Eight plus years of professional level experience. Five plus years of experience in Lean or Six Sigma. Health Care experience preferred.
Technical competency in Lean skills: DMAIC, DFSS, Lean, Kaizen/Work-out, process management, change management and advanced statistical techniques.
Experience coaching and mentoring to all levels of an organization, actively contributes to the development of department and individual capabilities.
Process analysis and improvement skills.
Leadership, project management, design thinking, problem-solving and team development skills.
Proven track record in facilitation, public speaking, training, presentation and communication.
Demonstrated success initiating change and ability to influence at all levels.
Strong consulting experience and skills that include the capability to quickly identify and develop improvement opportunities, and build the trust and confidence of key line executives, managers, and employees.
PHYSICAL GUIDELINES:
Physical guidelines include the ability to move, traverse, position self, remain in a stationary position and negotiate steps for up to eight hours per day; lift, move and transport patients, maneuver objects, equipment, and supplies weighing up to 20 pounds; visual and auditory acuity; distinguish colors; motor coordination and manual dexterity; articulate speech; ability to read and understand orders, exposure to hazardous/bio-hazardous materials.
NOTE:
This document is intended to describe the general nature and level of work performed. It is not intended to act as an exhaustive list of all duties, skills, and responsibilities required of personnel so classified. Attendance is an essential function of the job.
LEXINGTON CLINIC IS AN EQUAL OPPORTUNITY EMPLOYER (EOE)
Auto-ApplyOptical Associate- Training Provided!
Facilitator job in Cold Spring, KY
An Optical Technician will achieve a world class Total Patient Experience that maximizes retail sales while also supporting the patients' medical needs. This team member is trained to dispense and fit glasses and contacts, working from the prescriptions written by Optometrists and Ophthalmologists. They connect the patient's needs to the goods and services offered.
LOCATION
* Work is primarily performed in a standard office or clinical setting. However, travel to other locations may be required to carry out essential job duties and responsibilities
ESSENTIAL DUTIES AND RESPONSIBILITIES
* Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support
* Determine patient wants and needs and selling to exceed their expectations
* Assist patients in selecting frames according to style and color, coordinating frames with facial and eye measurements and optical prescriptions
* Able to operate the auto-lensometer and manual lensometer
* Educate and recommend specific lenses, lens coatings and frames to suit patient needs
* Can accurately collect measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance, and pantoscopic tilt
* Dispense patient orders and repair and adjust patient frames
* Dispense all glasses and/or contact lens orders using current process
QUALIFICATIONS
* Previous medical office experience preferred; previous ophthalmic experience strongly preferred.
* Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience
* Favorable result on background check as required by state
* Must be able to provide proof of identity and right to work in the United States
EDUCATION AND/OR EXPERIENCE
* High school diploma or GED required.
LICENSES AND CREDENTIALS
* ABO and NCLE certifications preferred but not required.
SYSTEMS AND TECHNOLOGY
* Proficient in Microsoft Excel, Word, PowerPoint, Outlook
PHYSICAL REQUIREMENTS
* This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity-including color, depth, peripheral vision, and the ability to adjust focus-is required 100% of the time. Occasional driving or climbing may also be necessary.
If you need assistance with this application, please contact **************. Please do not contact the office directly - only resumes submitted through this website will be considered.
EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
NOTE: s are intended to be accurate reflections of those principal job elements essential for making fair pay decisions about jobs. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Auto-ApplyLead Quality & Training Specialist
Facilitator job in Louisville, KY
In the position of Lead Quality & Training Specialist, you will provide support in achieving and maintaining the required operational quality levels, as well as assisting with audits and certifications. Together with your team, you ensure that customer requirements and KPIs are in place and strive to improve the quality scores. This position is responsible for collecting, maintaining, and distributing all documents and communication relevant to compliance with Arvato's Corrective Action/CI System(s), including but not limited to: internal/external audit non-conformances, customer complaints, internal process compliance, objective evidence/verification of closed CARs, etc. Position is responsible for ensuring that applicable rules and regulations, including but not limited to corporate requirements, internal procedures, and customer-specific requirements, are fully implemented, documented, and supported by evidence as required. YOUR TASKS
* Ensure the development, launch, and maintenance of Arvato's Corrective Action System to meet or surpass requirements of the ISO9001 (Or 13485) international standard and associated customer-specific requirements (CSRs).
* Review of Documented Processes (key procedures) per ISO9001 (Or 13485) and CSRs against corrective action plans as planned through RCCA documentation to ensure safe, timely, and effective implementation.
* Assist in the development/enforcement of the quality systems within all departments (at all levels) by ensuring the effectiveness of corrective actions through follow-up and routine audits.
* Lead cross-functional meetings & facilitate teams as needed in the preparation and execution of effective Root Cause/Corrective Action activities.
* Provide detailed problem-solving expertise to Operations and Quality in Root Cause investigations
* Responsible for coordinating and chairing cross-functional RCCA Report meetings.
* Maintain Corrective Action tracking system/database and ensure prompt communication with all parties involved.
* Assist in the preparation of the surveillance of 3rd party quality systems audits to maintain certifications.
* Lead audits where appropriate and follow up with open issues as required.
* Present relevant open issues to the responsible parties and ensure prompt follow-up closure.
* Provide training to Arvato personnel on Corrective Action procedures.
* Provide valuable analysis and actionable input to Management Review regarding the effectiveness/efficiency of Arvato's Corrective Action System.
* Actively participate in presentations to management and the customer as required.
* Be a member of cross-functional teams to focus on problem-solving and continuous improvement, and complete action plans as delegated by the team.
* Assist in the development of Turtle Diagrams, Management System requirements, and potential changes to regulatory standards (i.e., ISO9001, ISO14001, ISO13485, OSHA, etc.)
YOUR PROFILE
* Bachelor's degree or equivalent work experience in relevant field.
* 5 Years' experience in Quality Management or a leadership role
* Working knowledge of core quality system principles, including PPAP, SPC, APQP, and Root Cause/ Corrective Action methods
* Demonstrated expertise in problem-solving methods and activities, including RCCA, 5-Why, 8-Disciplines, Deming/PDCA, and A3, and ability to coach in same.
* Six Sigma/Lean experience preferred
* Knowledge of MS Office.
* Experience with ERP Systems (I.E. SAP)
* Knowledge of FDA regulations
* Experience with quality management systems.
* ISO 13485 Internal Auditor Certification.
* Proficiency in quality management and audit tools (Master Control).
* Ability to handle multiple tasks and meet deadlines in a dynamic environment.
WE OFFER
* Medical, Dental, Vision, Life Insurance, and Disability Pay.
* 401(k) with company matching up to 6%.
* Paid Time Off, including paid holidays.
* Flexible Spending Accounts.
* Voluntary benefits such as legal and financial assistance, pet insurance, and more.
* Employee Assistance Program.
* Ongoing employee development opportunities including tuition reimbursement, scholarships, and training.
* Commuter benefits.
* Employee engagement activities.
EOE Protected Veterans/Disability
Specialist, Faculty Development
Facilitator job in Bowling Green, KY
Show Job Details for Specialist, Faculty Development Apply Now for Specialist, Faculty Development The Center for Innovative Teaching and Learning (CITL) seeks a dynamic and collaborative professional to join our team as a Specialist, Faculty Development. This position plays a vital role in advancing the CITL's mission to support excellence in teaching and learning across the university. The successful candidate will assist with a range of faculty development initiatives, including the planning and facilitation of workshops, coordination of signature events, design and delivery of programs, and individualized consultation with faculty. This role offers the opportunity to contribute to innovative teaching and learning practices while working in a collegial, service-oriented environment.
Responsibilities
* Collaborate with CITL staff to design, plan, and implement faculty development programs, workshops, and events.
* Facilitate engaging workshops and presentations on effective teaching and learning strategies.
* Provide individualized consultation and support to faculty on pedagogy, course design, and instructional practices.
* Contribute to the planning and logistics of CITL events, including communications, scheduling, and resource development.
* Assist in developing and curating resources to support faculty professional growth.
* Participate in assessing the impact of CITL initiatives and identifying opportunities for enhancement.
* Stay informed of emerging trends and best practices in higher education teaching and learning.
Job Requirements:
* Master's degree in education, higher education, instructional design, or a related field.
* At least two years of experience in professional development, secondary teaching, and/or teaching at the college or university level.
* Strong understanding of evidence-based teaching practices and faculty development approaches.
* Excellent presentation, facilitation, and communication skills.
Additional Information:
Salary Range: $48,000 - $50,004
Kentucky state law requires all public institutions of postsecondary education to conduct pre-employment criminal background checks to determine suitability for employment.
Western Kentucky University (WKU) is committed to a policy and practice of providing equal employment and educational opportunities to all individuals. In accordance with Title VI and VII of the Civil Rights Act of 1964, Title IX of the Educational Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, Revised 1992, and the Americans with Disabilities Act of 1990, no form of discrimination or harassment will be tolerated at WKU on the basis of race, color, ethnicity, national origin, creed, religion, political belief, sex, sexual orientation, gender identity/expression, marital status, age, uniformed services, veteran status, genetic information, pregnancy, childbirth or related medical conditions, or physical or mental disability in admission to career and technical education programs and/or activities, or employment practices.
Persons with disabilities, who need reasonable accommodations to participate in the application and/or selection process, should notify the office of Institutional Equity. To request an accommodation, report a complaint, or ask questions regarding WKU's Discrimination and Harassment Policy (#0.2040), please contact Ms. Ena Demir, Executive Director/Title IX Coordinator via email at ***************** or by phone at **************. Ms. Demir is also responsible for coordinating the University's response to complaints related to sex and gender harassment. Additional information regarding Title IX is accessible via WKU's **************************** website.
Information concerning educational programs offered by WKU are provided at: **************************************
For information related to job postings, please email ******************.
Easy ApplyTalent Learning and Capabilities Training Specialist
Facilitator job in Lexington, KY
Job Summary and Responsibilities Job Summary / Purpose The TLC Training Specialist plays a key role in delivering high-quality learning experiences that strengthen leadership effectiveness and support team member development across CommonSpirit Health. Reporting to the System Director of TLC Delivery Enablement, with close collaboration with the System Directors of Leadership Development, this position is responsible for facilitating engaging and impactful learning sessions for leaders and employees across the ministry.
The Training Specialist will primarily deliver virtual learning experiences, webinars, and leadership development sessions at both local and national levels. They will also facilitate in-person training as needs arise. As an engaging, adaptive facilitator, the Learning Delivery Specialist will create a dynamic and interactive learning environment that brings leadership and team member development concepts to life, supports the growth of people leaders, and advances CommonSpirit Health's mission and strategic priorities.
Essential Key Job Responsibilities
Learning Facilitation and Delivery:
* Deliver engaging and interactive learning sessions, primarily via virtual platforms, including webinars, workshops, and leadership development programs for leaders and employees across the organization.
* Facilitate in-person learning events and leadership development experiences as required.
* Adapt facilitation approach and delivery style in real time based on audience needs, questions, and energy to ensure optimal learning outcomes.
* Foster a psychologically safe, inclusive, and participatory learning environment that encourages discussion, reflection, and application of key concepts.
Program Support and Implementation:
* Support the implementation and delivery of enterprise-wide leadership development programming, partnering closely with TLC team members and stakeholders to ensure consistency and quality.
* Prepare, organize, and manage facilitation materials and logistics to support seamless delivery of learning sessions.
* Gather and synthesize participant feedback and session outcomes to inform continuous improvement efforts.
* Collaborate with colleagues and subject matter experts to align delivery approaches with program objectives, content intent, and organizational goals.
Collaboration and Alignment:
* Serve as a collaborative partner to the TLC Consulting & Delivery team, ensuring alignment between delivery practices and broader talent, leadership, and organizational development strategies.
* Partner with leadership development program owners to understand learning goals, key messages, and desired outcomes for each program or session.
* Support the team in representing the TLC brand and delivering a consistent, high-quality learning experience across all programs.
Job Requirements
Minimum Qualifications
Required Education and Experience
Education: Bachelor's degree in Human Resources, Organizational Development, Education, Business Administration, or related field.
Experience: Minimum of 3-5 years of experience facilitating and delivering learning and development programs.
Preferred: Experience delivering training within healthcare or large, complex organizations.
Required Licensure and Certifications
None; although DISC and Prosci Certifications are preferred
Required Minimum Knowledge, Skills, Abilities and Training
* Proven ability to deliver dynamic and engaging learning sessions, both virtually and in person.
* Strong facilitation skills, including the ability to adapt delivery in real time and respond effectively to audience needs.
* Excellent communication and interpersonal skills, with the ability to build rapport and foster an inclusive learning environment.
* Knowledge of adult learning principles and their application in leadership development.
* Comfort and proficiency with virtual delivery platforms and digital facilitation tools.
* Strong organizational and time management skills, with attention to detail in planning and delivery logistics.
* Collaborative mindset and ability to work effectively across teams and with stakeholders at all levels.
* Experience working within healthcare or large, matrixed organizations preferred.
* Curiosity, adaptability, and a growth mindset.
Where You'll Work
Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation's largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 137 hospital-based locations, in addition to its home-based services and virtual care offerings. CommonSpirit has more than 157,000 employees, 45,000 nurses and 25,000 physicians and advanced practice providers across 24 states and contributes more than $4.2 billion annually in charity care, community benefits and unreimbursed government programs. Together with our patients, physicians, partners, and communities, we are creating a more just, equitable, and innovative healthcare delivery system.
Group Facilitator
Facilitator job in Louisville, KY
Schedules:
Monday - Friday (9am - 5pm)
Compensation:
$50k - 55k + Benefits (Vision, Medical, Dental, 401K, Paid Time Off, Family Leave) ICHRA
We're looking for people who are excited to join our passionate, authentic, and courageous team. We're uncompromising in the pursuit of excellence: our core values are more than just words on a page - we live and breathe them. To work at Painted Grove Recovery is to make a promise to help our patients achieve their wildest dreams. Our mission is to unlock human potential and save a million lives over the next hundred years.
Painted Grove Recovery operates Residential Treatment Programs for individuals with Substance Abuse Disorder. We seek not merely to restore sobriety, but to transform our patients' worlds from a state of everlasting darkness to vibrant technicolor. We believe that treatment is local, individualized, holistic and relational.
Summary
Have you always wanted to make a difference in someone's life, talk them back from the edge in a pivotal moment, or bring calm to an environment full of emotion? Are you authentic and passionate, willing to meet patients where they are, stabilize them and move them forward? Do you love the growth and development process and love applying it to day-to-day life?
Responsibilities
A successful Group Facilitator will be an organized, proactive and responsive self-starter. They will have the ability to grab the attention of a room of people and guide them through content with ease. They will be approachable, understanding, and empathetic of the situations their group members are experiencing. They can provide structure and guidance when needed, while maintaining control of conversations and situations that may be uncomfortable for group attendees. Group Facilitators exude a calm confidence that inspires trust and fosters belonging in group situations.
Are responsible for presenting skills and information to further our patients recovery
Conduct group psychoeducation sessions with fidelity to the established curriculum
Contribute Treatment Team meetings as needed
Work cooperatively and collaboratively with everyone, especially on the treatment teams
Work cooperatively with all levels of employees and management
Do additional duties as assigned
Report directly to the Clinical Director
Corporate Training Coordinator
Facilitator job in Lexington, KY
The Corporate Training Coordinator supports the delivery and implementation of high-quality training programs across all Malibu Jack's locations. This role serves as a key resource for onsite training at parks, including new park openings, by assisting managers, coordinators, and team members to ensure operational readiness and consistent guest experiences. The position also updates training materials, ensures consistency in standards, and occasionally assists with corporate HR and administrative tasks, including incident reporting. Key Responsibilities Park Training & Support
Travel to parks regularly to assist with onsite training for staff at all levels
Support training during new park openings to ensure staff readiness and operational excellence
Provide coaching and guidance to Coordinators, Trainers, and Managers on operational and guest service standards
Observe park operations to identify gaps and provide follow-up training as needed
Maintain strong communication with General Managers and Department Heads regarding staff development and training needs
Corporate Training & Development
Update and maintain training materials, manuals, videos, checklists, and onboarding content
Implement training modules created by others, including leadership, guest service, safety, and operational procedures
Support local management teams with supplemental training during audits, retraining needs, or performance issues
Ensure all training aligns with company policies, compliance standards, and safety regulations
Corporate Support & Administration
Assist with HR and administrative tasks as needed, including incident reporting
Track training completion, certifications, and other relevant metrics
Provide documents to the Director of HR requiring review or action
Submit garnishments, monitor unemployment notices, and process other HR-related requests
Key Competencies
Leadership & Coaching - supports staff to perform at a high level
Training Facilitation - clear, engaging, and effective in onsite sessions
Adaptability - adjusts quickly to different parks, teams, and operational needs
Collaboration - works closely with corporate teams, GMs, and local leadership
Problem-Solving - identifies gaps and implements corrective actions
Administrative Support - accurate handling of HR/corporate tasks, including incident reporting
Begin a Career in Autism Therapy! - Training Provided!
Facilitator job in Louisville, KY
Job DescriptionWhy You'll Love this Behavior Technician / Registered Behavior Technician Job! Are you driven by a passion to create a meaningful impact on a child's life, with far-reaching effects that transform families and the community? Embark on a rewarding career as a Behavior Technician (BT) / Registered Behavior Technician (RBT) with Hopebridge in Louisville East, KY, where every day is a new opportunity to make a difference in kids with Autism!
At Hopebridge, you're not just following a career path - you're shaping your own journey with the support of our cutting-edge internal development programs.
Pay: $16.80 - $20 / hour based on experience and completion of RBT certification
*training is paid at a lower rate
Behavior Technician / Registered Behavior Technician Benefits
Paid RBT Certification - No experience necessary, we will help you get trained on the job!
Annual $75 Professional Development Stipend: Invest in your growth and expertise in Autism intervention
Exclusive professional development programs tailored for working with children on the autism spectrum and fuel your career growth
Flat-Rate Pay: Unlike other providers, we pay a flat hourly rate, rather than differing rates for billable and non-billable hours
Get up to 50% of paycheck before payday through Rain app
Health, Vision, and Dental Insurance: Prioritize your physical well-being
18 Days of PTO: Enjoy paid time off, holidays, and a flex holiday
401K Retirement Options with Company Match: Secure your financial future
Opportunity to Relocate: Explore exciting career possibilities in any of our states
Monday through Friday Schedule: Say goodbye to nights and weekends
Fun at Work: Engage in regular in-center celebrations, spirit weeks, competitions, and team-building opportunities
Our goal is to establish a caring clinical setting for our patients, both now and in the future. If you're prepared to start a career that leaves a meaningful impact, apply for the Behavior Technician position today! Responsibilities
Create an environment that fosters skill acquisition, functional communication, and school readiness for children
Learn directly from Board Certified Behavior Analysts (BCBA) to provide therapy that transforms lives
Review behavior plans and instructional materials to ensure consistent implementation and monitor outcomes
Complete daily progress notes related to the implementation of the intervention plan
Work with children by creating an environment that champions continued skill acquisition and development of functional communication, peer interactions, and school readiness, just to name a few
Celebrate victories (both big and small!), help kids and families celebrate milestones, and get more high fives than you've ever thought possible
Required Skills
At least 18 years of age
High school diploma or equivalent
Hopebridge-BT-Louisville East (KY)
Part Time Engagement Trainer
Facilitator job in Louisville, KY
Engagement Trainer Part Time
Our sales team needs an engaging individual to effectively train our Event Specialists to engage with consumers and increase sales. This part time Engagement Trainer job is accountable for the in-store training of Event Specialists, onboarding of new employees and developing positive relationships with store personnel. The ideal employee trainer is friendly, outgoing and able to train employees in a clear and concise manner. If you feel you can train and motivate our retail team to make the sale and generate excitement, we encourage you to apply. When you work for Advantage Solutions, you become part of the largest sales and marketing agency in North America where you will receive great training and competitive pay rates.
Responsibilities:
Meet the associate in the store on their first day and demonstrate how to set up, conduct and break down a product demonstration.
Introduce the ES to the store management team and review protocol for contact and engagement with store management.
Understand store's engagement goals and work to support.
Consistently visit the store on a regular schedule.
Conduct performance audits with the store management team.
Work with ES on a regular schedule, to continue training in support of event management, customer engagement, store relationship building and salesmanship.
Qualifications:
(Required) High School Diploma or GED or equivalent experience.
2-3 years' experience in event marketing, demonstrations, customer service, sales, retail/grocery, or coaching for improvement is highly desirable.
Excellent customer service orientation.
Comfortable coaching for improvement from a positive point of view.
Self -starter and ability to work independently to achieve goals.
Ability to work effectively with management.
Must be comfortable engaging with the public, talking with consumers and recommending product sales.
Basic computer skills including familiarity with Word, Excel, and Internet usage.
Must pass online Food Safety training exam (all training hours will be paid for by the Company).
Compliance with all food safety requirements and regulations.
Job Will Remain Open Until Filled
Responsibilities
The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.
Position Summary
The Engagement Trainer is accountable for working directly with the event specialist in store to facilitate job training, onboarding of new employees and developing positive relationships with store personnel. Engagement Trainers are also accountable for the overall engagement experience for each event executed by the event specialists in their geography.
Essential Job Duties and Responsibilities
On-board new Event Specialists (ES)
Meet the associate in the store on their first day and demonstrate how to set up, conduct and break down a product demonstration.
Introduce the ES to the store management team and review protocol for contact and engagement with store management.
Coach the ES on the retailer's engagement model.
Coach the ES on how to file their paperwork.
Build relationships with the store management team.
Develop rapport with the store management team.
Understand store's engagement goals and work to support.
Consistently visit the store on a regular schedule.
Conduct performance audits with the store management team
Train and Develop existing ESs
Work with ES on a regular schedule, to continue training in support of event management, customer engagement, store relationship building and salesmanship.
Audit ES performance by measuring and tracking development progress using performance score card. Keep track of coaching points made for each ES.
Review score card and coaching points with each associate's supervisor.
Administrative Work
Study product materials to develop product knowledge
Review event schedule
Attend trainings; products/ materials
Check voice mails, emails
Participate in scheduled calls with Supervisor/others as needed
Supervisory Responsibilities
Direct Reports
This position does not have supervisory responsibilities for direct reports
Indirect Reports
May delegate work of others and provide guidance, direction and mentoring to indirect reports
Travel and/or Driving Requirements
Travel is not an essential duty and function of this job. Driving is an essential duty or function of this job.
Travel up to 20%
Minimum Qualifications
Education Level: (Required) High School Diploma or GED or equivalent experience
2-3 years' experience in event marketing, demonstrations, customer service, sales, retail/grocery, or coaching for improvement is highly desirable
Skills, Knowledge and Abilities
Excellent customer service orientation
Problem solving skills
Comfortable coaching for improvement from a positive point of view.
Self -starter and ability to work independently to achieve goals
Ability to work effectively with management
Must be comfortable engaging with the public, talking with consumers and recommending product sales.
Excellent interpersonal skills, able to build and maintain relationships and trust with store management.
Dependable, reliable, integrity, goal oriented, and driven to succeed describe the successful Engagement Trainer
Excellent written communication and verbal communication skills
Basic computer skills including familiarity with Word, Excel, and Internet usage
Must pass online Food Safety training exam (all training hours will be paid for by the Company)
Compliance with all food safety requirements and regulations
Environmental & Physical Requirements
Field / Reps Requirements
Incumbent must be able to perform the essential functions of the job. Work is performed in a retail in-store environment. Typically requires the ability to spend 50%+ hours each work day doing the following activities: engage in considerable physical activity, ability to lift and/or push up to 74 pounds, stand on feet for long periods of time, use products or cook food as appropriate for the demonstration, and may be required to work in extremely cold conditions (i.e. refrigerated and freezer sections). Also required to travel and drive. The use of proper safety practices when handling the products and/or cooking is essential.
Additional Information Regarding The Company Job Duties and s
Job duties include additional responsibilities as assigned by one's supervisor or other manager related to the position/department. This is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.
Any estimate, schedule, or guideline provided to associates in this job description or elsewhere in connection with their jobs is only intended to help describe job duties and for planning purposes. Regardless of any such estimate, schedule, or guideline, associates must always record all time worked for our company (which includes but is not limited to on-site work time in an assigned store, office, or other work location; required waiting time; administrative time; and work-related travel time).
Important Information
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified.
The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.
Auto-ApplyTraining Coordinator - Henderson
Facilitator job in Henderson, KY
Job DescriptionWhy Evansville Goodwill? Join our team at Goodwill-where your work goes beyond a paycheck and directly supports our mission through life-changing programs like job training, digital skills, disability assistance programs, and high school diplomas for adults! Your efforts make a real difference in people's lives.
What You'll Do:
As a Training Coordinator at Goodwill, you will play a key role in shaping the success of our team members and the mission of empowering individuals through work and education. You'll support daily store operations by onboarding and training employees, and foster a culture of growth, teamwork, and mission integration. Your work will ensure that every associate is equipped to provide outstanding service, operate efficiently, and uphold Goodwill's values.
Job Type: Full-time, Hourly Non-Exempt
Hourly Rate: $17.25
Shift:
8-hour shift, scheduled for 40-hours per week
Flexible schedule; availability for store operating hours with potential for occasional evening and/or weekend assistance
Key Responsibilities:
Conduct dynamic onboarding and training sessions for new and existing employees, introducing them to Goodwill's mission, values, and operational standards.
Develop and deliver job-specific training on retail operations, safety, and customer service using a variety of methods (hands-on, classroom, e-learning, mentoring).
Monitor trainee progress and provide feedback, coaching, and additional support to ensure job readiness and performance excellence.
Collaborate with management and HR to evaluate and enhance training programs, ensuring alignment with organizational goals and compliance standards.
Maintain detailed training records, attendance logs, and evaluation documentation to track employee development and performance outcomes.
What You'll Bring:
1-3 years of experience in training, retail, customer service, or leadership roles; nonprofit experience preferred.
High school diploma or equivalent required.
Strong communication, presentation, and coaching skills with the ability to engage and motivate diverse learners.
Proficiency in Microsoft Office and/or learning management systems (LMS).
Excellent organization and time management skills to coordinate multiple training initiatives.
Commitment to Goodwill's mission, values, and professional standards of reliability and teamwork.
Internal applicants are encouraged to apply. To be considered, internal candidates must be in good standing, with no active disciplinary coaching from the last 30 days and a proven record of strong attendance.
Must pass pre-employment background check and drug/alcohol screening
Valid driver's license and auto insurance policy.
Employee Benefits
Full Time Employees: For Full-Time Employees, Goodwill offers a total rewards package of:
competitive wages, bonus eligibility, annual merit increase eligibility, paid sick time, paid vacation days, 10 paid holidays annually, employee health clinics, dental, medical, HSA, vision, retirement plan, life insurance, student loan forgiveness eligible, employee discount, and mileage reimbursement.
We value a variety of backgrounds, including those who have had prior contact with the criminal legal system. Evansville Goodwill Industries is committed to providing formerly incarcerated individuals and individuals with arrest or conviction records a fair chance at employment.
Evansville Goodwill Industries, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
-Evansville Goodwill Industries, Inc. and Goodwill Educates, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
-This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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Therapeutic Rehabilitation Services Facilitator
Facilitator job in Springfield, KY
Are you looking for the best place to work? Join Addiction Recovery Care (ARC), LLC which was selected as one of the 2024 Best Places to Work in Kentucky by the Kentucky Chamber of Commerce, based on surveys of our employees!
Are you passionate about serving in an environment of shared purpose and shared goals while driving the ARC mission and values to excellence for our clients, patients and team members? ARC has been leading the way and has become one of the fastest growing healthcare systems in Kentucky (and beyond!) in addiction treatment, mental health services and improving lives by creating opportunities for people to discover hope and live their God-given destiny!
ARC is ready to offer you “The B.E.S.T. of ARC” (Balance, Energy, Safety, Training) on day 1 when you enter through our doors. ARC is a thriving, dynamic, and fast-paced healthcare system environment where compassion, accountability, respect for the dignity of life, entrepreneurship, and stewardship are key elements of everything we do!
We are hiring an Therapeutic Rehabilitation Services Facilitator, located in Springfield Ky. The Ther Therapeutic Rehabilitation Services Facilitator will assist licensed behavioral health professionals in the delivery of psychiatric rehabilitation services within the Therapeutic Rehabilitation Program. The primary focus of this role is to support individuals diagnosed with a Serious Mental Illness (SMI) in improving their daily living skills and overall functioning. Also, will facilitate group and individual teaching sessions, provide direct support to clients, and contribute to a safe and therapeutic environment. This position requires in-person, on-site presence..
Key Responsibilities:
Assist licensed behavioral health professionals in the implementation of individualized treatment plans for clients with SMI.
Conduct group and individual teaching sessions focused on:
Routine daily living skills (e.g., hygiene, meal preparation, budgeting)
Self-monitoring of symptoms and medication side effects
Emotional regulation skills
Interpersonal skills and social interaction
Provide direct support and supervision to clients, ensuring their safety and well-being.
Observe and document client behavior, progress, and participation in activities.
Assist in creating and maintaining a therapeutic and supportive environment.
Participate in team meetings and case conferences.
Follow all clinic policies and procedures, including confidentiality and reporting requirements.
Other duties as assigned by the supervising licensed behavioral health professional.
Key Experience and Education Needed:
High school diploma or equivalent required.
Experience working with individuals with mental illness preferred but not required.
Ability to communicate effectively and work collaboratively with clients and team members.
Strong interpersonal skills and empathy.
Ability to maintain confidentiality and adhere to ethical standards.
Must be able to work on-site in Louisa, KY.
Must not be included on the Centers for Medicare & Medicaid Services (CMS) exclusionary list.
Must not be listed on the Kentucky Nurse Aide Abuse Registry.
Must not be listed on the Kentucky Vulnerable Adult Maltreatment Registry.
Ability to stand, walk, and sit for extended periods.
Ability to lift and/or move up to 25 pounds.
Ability to perform duties in a fast-paced environment.
ARC full-time employees enjoy very attractive benefits packages for employees and their families to include health, dental, vision, life insurance, a wide array of ancillary insurance products for life's needs, 401(k) plan with company matching and to ensure the work-life balance - generous paid vacation, sick, holiday and maternity/paternity leave policies.
Come join ARC and transform lives anchored in strong family relationships, social responsibility and meaningful career paths by empowering our nationally recognized crisis to career model!
Addiction Recovery Care, LLC and its affiliated entities are an equal opportunity employer.
ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Auto-ApplyGame Facilitator at Activate Games
Facilitator job in Lexington, KY
Game Facilitator - Full and Part time Activate is a state of the art facility with a wide variety of gaming experiences. You and your group enter inside a video game experience and become the players to actively and mentally complete challenges. We are currently seeking passionate and customer service savvy professionals in the role of Game Facilitator.
Starting pay is $12.00 hourly, $1.00 raise to $13.00 after training is complete. Key Responsibilities:
Check customers in, take payments and make reservations
Brief new groups prior to the start of the game;
Monitor customers in the gaming area and provide explanation if necessary;
Participating with customers in games if needed to ensure customers have an excellent experience;
Maintain the rooms by cleaning, painting, and any required maintenance;
Troubleshoot, identify and make minor repairs in the event of a malfunction;
Required skills and Qualifications:
Strong communication, multi-tasking and time management skills
Ability to adapt to unforeseen situations in a calm and efficient manner
Must be a people person - energetic, friendly and outgoing, with the ability to command attention in a crowd of people.
Customer service experience is an asset
Must be flexible and available to work evenings and weekends until 1:00am
Some troubleshooting and technical ability that can be applied to a wide variety of equipment repair/maintenance needs.
Activate provides equal opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, marital status, genetic information, age, disability, or status as a Vietnam-era or special disabled veteran in accordance with applicable federal laws. In addition, Activate complies with applicable state and local laws governing nondiscrimination in employment in every location where Activate has facilities. This policy applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training.
Auto-ApplySr Facilitator of Process Design (4043) ADMINISTRATION CORP OFFI
Facilitator job in Lexington, KY
The Sr. Facilitator of Process Design works in alignment with the organizational leadership in enhancing the identification, prioritization, design and implementation of process improvement initiatives through, training, mentoring, coaching, and developing a team of Clinical Transformation leaders. The individual will serve as a subject matter expert and lead practitioner to implement a process of ongoing improvement based on Lean designs. The Sr. Facilitator of Process Design will conduct and lead process engineering, workflow analysis, optimizing organization operations, integrating people, equipment, facilities and other resources to improve safety, quality, effectiveness and efficiency.
PREFERRED QUALIFICATIONS:
Bachelor's degree in business or health related field is required. Formal Lean and Six Sigma training, Master Black Belt or Black Belt certification preferred. Eight plus years of professional level experience. Five plus years of experience in Lean or Six Sigma. Health Care experience preferred.
Technical competency in Lean skills: DMAIC, DFSS, Lean, Kaizen/Work-out, process management, change management and advanced statistical techniques.
Experience coaching and mentoring to all levels of an organization, actively contributes to the development of department and individual capabilities.
Process analysis and improvement skills.
Leadership, project management, design thinking, problem-solving and team development skills.
Proven track record in facilitation, public speaking, training, presentation and communication.
Demonstrated success initiating change and ability to influence at all levels.
Strong consulting experience and skills that include the capability to quickly identify and develop improvement opportunities, and build the trust and confidence of key line executives, managers, and employees.
PHYSICAL GUIDELINES:
Physical guidelines include the ability to move, traverse, position self, remain in a stationary position and negotiate steps for up to eight hours per day; lift, move and transport patients, maneuver objects, equipment, and supplies weighing up to 20 pounds; visual and auditory acuity; distinguish colors; motor coordination and manual dexterity; articulate speech; ability to read and understand orders, exposure to hazardous/bio-hazardous materials.
NOTE:
This document is intended to describe the general nature and level of work performed. It is not intended to act as an exhaustive list of all duties, skills, and responsibilities required of personnel so classified. Attendance is an essential function of the job.
LEXINGTON CLINIC IS AN EQUAL OPPORTUNITY EMPLOYER (EOE)
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