Psychedelic Facilitator
Facilitator job in Lauderhill, FL
JOB SUMMARY Segal Trials is one of the first and very few private research site in the US that have been selected to conduct clinical research studies with psychedelics for mental illnesses and other disorders. The Center of Psychedelic and Cannabis Research at Segal Trials is honored to be the gold standard private research site in the US. An integral role in the clinical trial involving a psychedelic is that of a facilitator. Lead facilitator for Segal Trials, will be a licensed mental health professional. This individual will ideally have greater then 3 years of experience in providing support during psychedelic dosing sessions. Lead facilitators will provide a safe, judgment-free environment with supportive conversation, empathetic resilience, and flexible direction.
The Lead Facilitator is responsible for the oversight and execution of psychedelic & cannabis research clinical trials testing new treatments on the behalf of the sponsor/pharmaceutical companies. This individual promotes Good Clinical Practices (GCP) in the conduct of Clinical Investigations by ensuring the integrity of data generated at the site and directing the conduct of the clinical investigation as to the guidelines issued by State and Federal Authorities and the Sponsor. The Lead Facilitator works collaboratively with the study team and regulatory personnel to ensure welfare of study participant and oversees execution of the study protocol, delegates study related duties to site staff, as appropriate, and ensures site compliance with study protocols, study specific laboratory procedures, and standards of Good Clinical Practice.
DUTIES & ESSENTIAL JOB FUNCTIONS
· Adhere to the established SOPs and WIs when performing delegated tasks.
· Expectation of weekly meetings with Site Supervisor and Rater, co-facilitator and study coordinator.
· Facilitate preparatory, dosing and post dosing sessions as required by the protocol.
· Respond to Subjects concerns/calls in a timely manner.
· Contribute to the growth of the Facilitator program for the center including Interviewing and hiring facilitators.
· Provide Training and ongoing assessment of new facilitators.
· Conduct mock sessions for clinical trial preparation and training.
· Expectation of weekly meetings with Site Supervisor and Rater Manager.
· Help set up the Center's dosing rooms as needed
· Coordinate Center's staffing schedules, including coordination of facilitator schedules to optimize study visits.
· Coordinate subject calendars to ensure proper staffing is in place.
· Performs evaluations of facilitator staff and recommends next steps.
· Interface with research team to ensure adequate staffing for the Center.
· Work Closely with Study Coordinators and Facilitators to ensure timely and complete documentation of facilitator research data in the source as per study requirements as per GDP/GCP.
· Actively participate in meetings with Sponsors as needed.
· Responsible for all timely completion of required trainings and full understanding of Dosing Session Manual
· Responsible for capturing and escalating any adverse events (as determined by particular protocol) to the Medical Team
· Work closely with BD team to obtain and retain new business.
· Provide expertise as a Lead facilitator to assist centers' development.
· Collaborates with BD and Regulatory to ensure accurate and timely completion of Psychedelic Tracker.
· Work closely with Marketing team for the promotion of our Center and coordination with public relations firm.
· Participate in local and national press events for the Center.
· Interface with recruitment team to ensure we have a steady stream of subjects.
· Attend Pre-Study Site Visits and Site Initiation Visits as necessary.
· Attend Study specific meetings as necessary.
· Review and follow study specific facilitator manuals.
· Attend conferences nationally and locally to highlight the centers capabilities.
· Responsible for maintaining up-to-date curriculum vitae.
· Provide Sponsor and IRB with documentation of credentials as required.
· Maintain all required licenses to practice and execute the job as PI.
· Demonstrate the proper education, training, and experience to conduct the clinical investigation.
· Disclose conflicts of interest as described in the regulations.
· Follow a set schedule as assigned by the Medical Director and abide by scheduled times. Any changes must be reviewed and approved by the Medical Director.
· Enter all PTO and Vacation time into the ADP timekeeping system in accordance with company policy. Requests will be reviewed and approved by the Medical Director. Any approved Vacation/PTO requests will be reflected on the medical staff schedule.
Work Schedule
Schedule will be protocol dependent and decided with 48-hour advance notice in coordination with Lead coordinator. The schedule breakdown is as follows:
· On-site dosing: 8-12 hrs. depending on protocol
· Prep Session and Integration Session: 1-3 hrs. This can be done remotely or on site, depending on protocol requirements.
· Training requirements: 4-8hrs
Skills/Qualifications:
· Ability to read, write, and interpret the English language. · Experienced in exploring and understanding altered states of consciousness, and highly experienced in the preparation and integration process.
· Acceptable credentials for the Lead Facilitator are as follows:
o Clinical or counseling psychologist (PhD or PsyD)
o Psychiatrist or another physician (MD or DO)
o Master of social work (MSW)
o Masters license clinical professional counselor (LCPC)
o Psychiatric Nurse Practitioner (NP)
Education and Experience:
· 1-3 years' experience conducting psychiatric clinical research trials as either a PI or Sub-investigator, or other relevant experience.
Training Analyst
Facilitator job in Miami, FL
Job Title: Training Analyst I
ONSITE - St. Miami, Fl 33134
BR- $38-41/HR
Duration: 6+ Month Contract
Specific Description
Support the design, development, and delivery of comprehensive training programs for SAP implementations impacting back office operations.
Role plays a critical part in ensuring employees are equipped with the knowledge and skills needed to successfully adopt new systems and processes, while capturing and documenting key workflows to support sustainability and ongoing reference.
Key Responsibilities:
Training Development & Design
• Support the design, development, and delivery of training materials for SAP items impacting back office users
• Collaborate with Subject Matter Experts (SMEs) to ensure training content is accurate, comprehensive, and aligned with operational needs
• Collaborate in the development of multiple training modalities including eLearning modules, videos, simulations, job aids, and instructor-led training materials
• Facilitate instructor-led and/or virtual-led training sessions for back office end-users impacted by SAP implementations
• Support process documentation to capture workflows and system procedures
Collaboration & Stakeholder Engagement
• Partner closely with SMEs and business stakeholders to gather requirements and validate training approaches
• Work alongside internal training team members to ensure consistency and quality across all training deliverables
Typical Qualifications:
• Bachelor's degree in Education, Instructional Design, or related field preferred
• Experience in training design and development, preferably in a technical or utility environment
• SAP experience strongly preferred
• Proficiency with eLearning authoring tools (e.g., Articulate, Rise, Canva)
• Strong collaboration and communication skills
• Ability to analyze training needs and evaluate training effectiveness
• Knowledge of change management principles
• Experience with multiple training modalities and adult learning principles
Training Analyst
Facilitator job in Miami, FL
We are seeking a Training Analyst I to support the design, development, and delivery of comprehensive training programs for SAP implementations impacting back-office operations. This role plays a vital part in ensuring employees are prepared to adopt new systems and processes by developing training content, documenting workflows, and facilitating engaging learning experiences. The ideal candidate brings strong instructional design capability, experience in customer service environments, and the ability to collaborate closely with SMEs and cross-functional teams.
This is an onsite position with occasional travel within the service area.
Key Responsibilities
Training Design & Development
Support the creation, development, and delivery of training materials for SAP-related changes impacting back-office users.
Collaborate with Subject Matter Experts (SMEs) to ensure content accuracy, completeness, and alignment with operational requirements.
Develop a variety of training modalities including eLearning modules, videos, simulations, job aids, and instructor-led content.
Facilitate virtual or in-person instructor-led training sessions for end users affected by SAP implementations.
Develop and maintain process documentation, workflows, and system procedures to support sustainability and ongoing reference.
Collaboration & Stakeholder Engagement
Partner with SMEs, business stakeholders, and internal training team members to gather requirements and validate training strategies.
Ensure consistency, quality, and alignment across all training deliverables.
Participate in meetings and provide coaching or support to junior analysts as needed.
Work frequently with Information Management teams to support training readiness and system adoption.
Typical Qualifications
Bachelor's degree in Education, Instructional Design, Training & Development, or a related field preferred.
3-5 years of experience in a customer service environment preferred.
Prior experience designing and developing training in a technical, corporate, or utility setting.
SAP experience strongly preferred.
Proficiency with eLearning authoring tools (e.g., Articulate, Rise, Canva).
Strong written and verbal communication skills.
Ability to assess training needs and evaluate effectiveness.
Familiarity with adult learning principles and multiple training modalities.
Knowledge of change management practices.
Ability to work onsite and travel occasionally within the service area.
Training Analyst
Facilitator job in West Palm Beach, FL
Must be based in South Florida (Juno Beach)
Up to $33/hr
Looking to hire right away!
Required Skillsets:
Bachelor's degree in Education, Instructional Design, or related field preferred
3-5 years of Customer Service Experience
Experience in training design and development, preferably in a technical or utility environment
Proficiency with eLearning authoring tools (e.g., Articulate, Rise, Canva)
Additional Considerations:
SAP experience strongly preferred
Job Description:
Insight Global is looking for a Training Analyst to support the design, development, and delivery of comprehensive training programs for SAP implementations impacting back office operations. Role plays a critical part in ensuring employees are equipped with the knowledge and skills needed to successfully adopt new systems and processes, while capturing and documenting key workflows to support sustainability and ongoing reference.
Duties & Responsibilities
• Support the design, development, and delivery of training materials for SAP items impacting back office users
• Collaborate with Subject Matter Experts (SMEs) to ensure training content is accurate, comprehensive, and aligned with operational needs
• Collaborate in the development of multiple training modalities including eLearning modules, videos, simulations, job aids, and instructor-led training materials
• Facilitate instructor-led and/or virtual-led training sessions for back office end-users impacted by SAP implementations
• Support process documentation to capture workflows and system procedures
Collaboration & Stakeholder Engagement
• Partner closely with SMEs and business stakeholders to gather requirements and validate training approaches
• Work alongside internal training team members to ensure consistency and quality across all training deliverables
Development Associate (Real Estate)
Facilitator job in Fort Lauderdale, FL
We are seeking a driven Development Associate to support the full lifecycle of commercial and multifamily real estate projects from acquisition through construction and stabilization. This role is perfect for someone with 1-4 years of experience who wants hands-on exposure to underwriting, entitlements, project management, and investor reporting in a fast-growing development firm.
Key Responsibilities:
Underwrite new acquisition and development opportunities: pro formas, cash flow modeling, ROI/IRR analysis, and sensitivity scenarios in Excel/Argus.
Coordinate due diligence (title, survey, environmental, zoning) and manage entitlement/permitting processes with local municipalities.
Prepare investment memorandums, presentations, and financial packages for lenders, equity partners, and internal approvals.
Track project budgets, schedules, and draw requests; update monthly reports for ownership and investors.
Assist in sourcing and negotiating land purchases, joint-venture agreements, and construction contracts.
Support construction oversight: review pay applications, change orders, and coordinate with GCs, architects, and engineers.
Manage closing checklists and transition projects to property management at stabilization.
Qualifications:
Bachelor's degree in Real Estate, Finance, Business, Urban Planning, or related field (Master's a plus).
1-4 years of real estate development, investment, or underwriting experience (commercial or multifamily focus preferred).
Advanced Excel modeling skills (pro formas, waterfall returns, Argus experience a strong plus).
Working knowledge of zoning, entitlements, and construction draw processes.
Excellent communication and presentation skills for internal teams and external partners.
Highly organized, proactive, and able to juggle multiple projects in a deadline-driven environment.
Computer Literacy Facilitator (Contractor)
Facilitator job in Riviera Beach, FL
At Community Partners of South Florida (CPSFL), we are far more than just an organization - we are a dynamic force for positive change in the lives of children and families facing adversity. For over 30 years, our strong commitment and dedication to Health, Housing, and Community Services has been creating a lasting, positive impact, continuously improving lives. CPSFL is dedicated to empowering communities through technology. We believe that access to computer literacy is fundamental in today's digital world. With a commitment to making a positive impact, we strive to bridge the digital divide by providing comprehensive computer literacy programs to underserved communities.
Job Summary:
CPSFL is seeking enthusiastic and dedicated individuals to join our team as Computer Literacy Facilitators. As a facilitator, you will play a crucial role in teaching computer literacy skills to members of the community, empowering them to navigate the digital landscape with confidence. These roles are contractual and will be compensated at a predetermined rate per class facilitated.
Qualifications:
Excellent communication skills, both verbal and written.
Proficiency in technology and familiarity with common software applications.
Bilingual Spanish or Creole preferred.
Knowledge, Skills, and Abilities:
Commitment to community service and making a positive impact.
Empathy, patience, and the ability to connect with learners of diverse backgrounds.
Strong teamwork and collaboration skills.
Problem-solving abilities and adaptability in dynamic environments.
Willingness to continuously learn and grow professionally.
CPSFL fosters an environment that supports equity in race, gender, religion, diversity and inclusion at the individual, organizational and community levels in service to our mission.
We are an equal opportunity employer and a drug-free workplace
Auto-ApplyMiami Event Facilitator
Facilitator job in Miami, FL
Welcome to Puppy Sphere, a startup revolutionizing the wellness industry with our puppy therapy experiences in North America! We're on a mission to make wellness welcoming to all. Through inclusive wellness experiences, we create moments so memorable they inspire our community to weave well-being into their daily lives. As North America's favourite new wellness experience for dog lovers, we've hosted over 150,000 customers and have partnered with industry leaders like the NBA, TikTok, and Google.
Job Description:
This is a part-time, predominantly weekends, on-site role located in Miami; for the position of Event Facilitator at Puppy Sphere. We're looking for motivated, bubbly, and hard-working team members to join our team! The Event Facilitator will be responsible for the event logistics, setup and breakdown of events, managing event attendees, and ensuring the safety and comfort of both people and puppies during the events.
This is a part-time, on-site role in Miami; and weekend availability is a necessity.
Event Facilitator Responsibilities:
Set up the yoga studio and puppy area, every day upon arrival.
Perform puppy cleaning duties, provide nourishment, and offer care to puppies upon their daily arrival.
Set up any special decor for occasional themed weekends.
Greet and check-in guests, ensuring they receive a warm welcome to the studio.
Clean up after puppies during and between classes.
Be attentive to puppy safety and guide the guests with helping them to handle the puppies properly.
Prioritize the guests wellness experience throughout the event.
Upkeep cleanliness of studio, beverage station and puppy station throughout the entirety of the day.
Requirements:
Candidate must be available on both Saturdays and Sundays for scheduling (1 day per weekend).
Candidate must be able to work 4 shifts per month.
Occasional weekday hours available (part-time position).
Must have a warm and vibrant personality that creates a welcoming atmosphere for our guests.
This is a physical job as you are required to be standing for prolonged hours (this includes lifting equipment that can be ≈30lbs).
Candidate must be 18 years old or over.
Qualities of the perfect Event Facilitator:
Goes above and beyond to ensure a positive experience for attendees.
Is a true team member, being proactive to help others and collaborate.
Keeps company ethos in mind in everything they do.
Excellent communication, interpersonal skills and customer service skills.
Ability to multitask and stay organized in a fast-paced environment.
Kind, caring and putting the client's experience above all.
Perks:
🚀 Join a fast-growing startup.
✨ Opportunity to work with celebrity clients and industry giants (recent clients closed: TikTok, Google, NBA, Travis Scott, Pinterest, Spotify, Barbie, and Snapchat).
🎟️ 35% discount on Puppy Yoga classes for yourself, family and friends.
How to apply:
Please email [email protected] with your resume and a few sentences about yourself to apply!
We're so grateful for your interest in joining the team here at Puppy Sphere! Due to the high number of applications we receive, we may not be able to personally reach out to everyone, but please know we truly appreciate the time and effort you've taken to apply
❤️
Auto-ApplyFacilitator
Facilitator job in Boca Raton, FL
Job Details Boca Raton, FLDescription
The Learning & Development Facilitator is a pivotal role dedicated to empowering our operational teams for success. You will champion the entire new hire training lifecycle for key lines of business, including Rescue, Logistics, and Claims. This position is responsible for designing and delivering best-in-class training programs that equip new team members with the essential tools and knowledge to excel from day one. Additionally, you will be instrumental in supporting the training initiatives for our off-site business partners, ensuring a consistent standard of excellence and quality service across all locations.
Duties and Responsibilities:
Design, develop, and continuously refine dynamic training materials for both internal teams and external BPO partners.
Lead and orchestrate the end-to-end new hire training experience, ensuring a seamless and effective transition from the classroom to production.
Facilitate engaging upskilling and recurrent training sessions for existing team members to boost performance, introduce new processes, and support career progression.
Maintain and update the internal Knowledge Base, ensuring all process and procedure documentation is current, clear, and easily accessible.
Collaborate proactively with operations leadership to diagnose knowledge gaps, identify areas for improvement, and develop targeted training solutions.
Implement and manage a robust peer review process to foster a culture of continuous improvement, accountability, and knowledge sharing.
Qualify and certify offshore trainers, providing them with the necessary knowledge and materials to deliver high-quality training that aligns with our standards.
Identify and mentor high-potential team members, supporting their professional development and contributing to the company's succession planning strategy.
Assist in leading and executing broader training initiatives implemented across the organization.
Evaluate current training processes and outcomes with a critical and forward-thinking mindset, driving continuous improvement in our L&D strategies.
Manage administrative duties, including monitoring training operations, developing procedures, and staying informed on key departmental and organizational initiatives.
Performs other duties of a similar nature or level.
Education and Work Experience:
Equivalent to completion of two years of college-level coursework in business or a field related to the work and three years of office administrative, supervisory or lead experience in the area of assignment; or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job as listed above.
Knowledge and Skills:
To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position.
Must maintain highest level of Confidentiality at all times.
Ability to communicate effectively (verbal and written)
Excellent interpersonal skills
Proficient computer skills: must have working knowledge of Excel and Word,
Ability to follow up and meet deadlines
Strong attention to detail
Ability to identify discrepancies and take initiative to research variances and correct
Hours Required;
Mon - Fri - 08.30 am - 5.00 pm (flexibility required for later shift training)
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to talk or hear, sit, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and occasionally required to stand; walk; climb stairs.
The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by the job include close vision and the ability to adjust focus.
Work Environment:
Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The usual environment is in a business office with a noise level in the work environment that is usually moderate.
This job description reflects management's assignment of essential functions, and may be subject to change at any time due to reasonable accommodation or other reasons.
Spa Facilitator
Facilitator job in Palm Beach Gardens, FL
OBJECTIVE
The Spa Facilitator is responsible for maintaining the cleanliness, organization, and overall guest experience within the spa, locker rooms, pool area, and relaxation spaces. The Spa Facilitator plays a key role in supporting the daily operations of the spa and ensuring guests always receive Five-Star service.
ESSENTIAL JOB FUNCTIONS
Spa Operations
Maintain cleanliness and presentation of the spa locker rooms, lounges, Rasul. Pool, and all common spa areas.
Replenish amenities, towels, and supplies throughout the day.
Greeting guests warmly, provide directions, and offer assistance in a courteous and professional manner.
Ensure that all guests are consistently provided with Forbes Five-Star service and support.
Address guests needs promptly and courteously; escalate concerns to management as needed.
Support spa staff and providers with setup, breakdown, and restocking as necessary.
Participate in group booking preparations as directed by spa leadership.
Assist with special spa events and seasonal setup as needed.
Systems and Maintenance
Follow all Spa SOPs related to cleaning, stocking, and guest service.
Report any maintenance concerns promptly to management.
Support inventory control by notifying supervisors of low stock levels.
Team Support
Work cooperatively with fellow team members to ensure the spa operates smoothly.
Follow daily, weekly, and monthly cleaning checklists.
Communicate effectively with Spa Concierge, Technicians, and Management.
Requirements
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand; walk, use hands to finger, handle, or feel; must be able to lift and move up to 25 pounds. The employee must be able to see differences between widths and length lines such as those on graphs. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION/EXPERIENCE
High School Diploma
Previous Spa/Hospitality experience
Customer care or relations experience
WORK ENVIRONMENT
Must be able to work effectively in a fast-paced, guest-facing environment.
Ability to multitask and manage frequent interruptions.
Must maintain a polished and professional appearance and demeanor.
Must be available to work weekends, holidays, and varied shifts based on business needs.
Auto-ApplyFacilitator - Youth Division
Facilitator job in Miami, FL
Salary: $53k-$60k Salary
TheFacilitatorrole is a dynamic position responsible for coordinating and implementing educational programs in collaboration with participants and with various organizations. This role requires expert knowledge in the relevant subject matter. Reporting to the Program Manager, the Facilitator will develop and deliver curriculum content, manage programlogistics, and oversee events such as orientations and workshops. Facilitator will ensure survey completion/submission by participants attending the workshops.
Additional Responsibilities and Duties.
Implement mandatedprogramcurricula
Prepare lessons and materials in advance of programming
Utilize engaging strategies to create an interactive environment
Flexibility to work evenings and weekends as needed to support program and organizational needs.
Adhere to agency-wide training requirements to ensure program and curriculum fidelity.
Collect and review all required paperwork, ensuring all information is filled in correctly andsubmittedon time.
Assistadministration with program reporting as needed.
Effectively meet the desired number of participants and services performed for the specific program requirements.
Identifyand educate participants throughout Miami DadeCounty,communityorganizationsand other special programs in the community.
Assistin the preparation of community eventsfor the purpose of recruitment.
Communicate and advocate effectively for positive health behaviors among participants.
Monitor and assess participants that may need referral services, as needed.
Regularly check andsendcorrespondence as needed via email andorproject management system.
Commutein a timely mannerto assigned job sites asrequired.
Adhere to the agency's core values.
Attend all required agency-wide and individual staff meetings and/or trainings (locally and nationally).
Responsibly represent the agency with a high standard of professionalism.
Perform other duties asrequiredor assigned.
Experience in community relations and/or public speaking.
Complete any required training before the deadline (as provided by the onboarding process or your direct coordinator upon hire).
Perform other duties asrequiredor assigned.
Required Experience, Qualifications and Skills
Bachelors degree in Education, Social Sciences, or related field OR an equivalent combination of education and relevant experience.
Two (2) or more years of experience working with youth, families or in a related field. Additional years of relevant experience may substitute for formal education requirements.
Must have group facilitation skills and a commitment to developing classroom management skills
Bilingual English/Spanish or English/Creole requireddue to participant language needs and program accessibility.
Excellent self-starter and self-motivated.
Proficiencyin computer skills and programs such as Microsoft Office: Word, PowerPoint,Outlookand Excel.
Ability to learn new software andutilizenew tools.
Time Management skills.
Detailed oriented.
Excellent communication skills (written and verbal).
Must be able to successfully pass Level II background checkand any other clearance requirements depending onlocation.
Mustpossessa sense of urgency.
Must be able to prioritize tasks effectively.
Essential Job Demands and Responsibilities:
Have reliable transportation.
Able to travel to multiple locations in a single day (sometimes within various counties).
Available to work occasional evenings, weekends, overnights, and conduct out of state travel asrequired.
Implement core values for all tasks and activities within the workplace.
Underspecial circumstances, available for work beyond 5:00pm or during office closures as needed.
Competencies:
An effective Facilitator excels in curriculum delivery, communication, and youth engagement. Theydemonstratestrong organizational skills, managing schedules and paperwork efficiently. Adaptability allows them to work in various settings, whilemaintainingprofessionalism and agency values. Cultural competence and technicalproficiencysupport their work with diverse communities. They collaborate well with colleagues andpossessthe analytical skills to assess participants' needs. These competencies enable the Facilitator to successfully implement programs, engage youth, and promote positive health behaviors across different educational and community settings.
PhysicalDemands:
This position is regularlyrequiredto sit, stand, walk, speak, and hear.The position requires extensive computer use so the employee must have sufficient hand dexterity to use a computer keyboard and be capable of reading a computer screen.The employee must occasionally lift and/or move up to 30 pounds. Reasonable accommodation may be made to enable otherwise qualified individuals with disabilities to perform the essential functions.
Limitations and Disclaimer:
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees willbe requiredto follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws.Requirements are representative of minimum levels of knowledge,skillsand/or abilities. To perform this job successfully, the employee mustpossessthe abilities or aptitudes to perform each duty proficiently. Continued employmentremainson an at-will basis.
We are an equal opportunity employer. We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, or any other legally protected status. Hiring is contingent to references and Level II background screening and Sex Offender background check successfully passed.
Care Facilitator
Facilitator job in North Miami, FL
We're unique. You should be, too.
We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.
The Care Facilitator is one of a patient's first contact with our ChenMed family and, as such, serves as a patient advocate delivering and providing exceptional customer service. The incumbent in this role checks patients in to and out of the medical clinic and provides basic secretarial and administrative support. A successful Care Facilitator possesses a strong commitment to providing superior service and views every interaction as an opportunity to build a trusting relationship with the patient.
ESSENTIAL JOB DUTIES/RESPONSIBILITIES:
Interacts appropriately with patients and records information while greeting, checking-in, checking-out or scheduling appointments for patients.
Utilizes computer equipment and programs to add new patient information, prints out relevant forms for processing and schedule appointments. Ensures patient contact and emergency contact information is accurately documented in the system.
Answers telephones, takes detailed and accurate messages, and ensures messages are directed to the appropriate individual.
Clearly communicates information about ChenMed clinical personnel to patients and other individuals.
Verifies patient insurance via phone or website and collects any necessary copays for services. Assists with scheduling follow-up and in-house Specialist referral appointments, when necessary.
Escorts patients to exam rooms and ensures their comfort and well-bring prior to leaving.
Acts as HEDIS champion for the PCP by providing visibility of HEDIS needs for scheduled patients.
Presents patients with customer service survey during check out and escalates if needed for immediate service recovery.
Participates in daily and weekly huddles to provide details on patients.
Other responsibilities may include:
Maintains the confidentiality of patients' personal information and medical records.
Reviews patients' personal and appointment information for completeness and accuracy.
Transmits correspondence by mail, email or fax.
Performs other duties as assigned and modified at manager's discretion.
KNOWLEDGE, SKILLS AND ABILITIES:
Exceptional customer service skills and passion for serving others
Working knowledge of medical insurance and/or knowledge of electronic medical record EMR systems
Knowledge of ChenMed Medical products, services, standards, policies and procedures
Skilled in operating phones, personal computers, software and other basic IT systems
Ability to communicate with employees, patients and other individuals in a professional and courteous manner
Detail-oriented to ensure accuracy of reports and data
Outstanding verbal and written communication skills
Demonstrated strong listening skills
Positive and professional attitude
Knowledge of ChenMed Medical products, services, standards, policies and procedures
Proficient in Microsoft Office Suite products including Excel, Word and Outlook
Ability and willingness to travel locally and regionally up to 10% of the time
Spoken and written fluency in English
PAY RANGE:
$13.9 - $19.83 Hourly
EMPLOYEE BENEFITS
******************************************************
We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.
Current Employee apply HERE
Current Contingent Worker please see job aid HERE to apply
#LI-Onsite
Auto-ApplyFamily Support Facilitator
Facilitator job in Lake Worth, FL
Job Summary The Family Support Facilitator provides direct services to clients identified by the funding Source. This includes in-home and community with clients, resources and community partners, with the goal of providing support services to moderate and high-risk families, to reduce the likelihood of a future incidence of maltreatment and involvement with the child welfare system. The Family Support Facilitator will be trained in the use of Solutions Based Casework and Family Team Conferencing, in addition to other assessments. These methods will be the primary manner in which work with the family is performed. Principles of strength-based work, family engagement and risk management will be performed in the daily work. Documentation will be maintained routinely as part of the work with each family. Job Duties: • Learns the concepts and principles of Solution Based Casework and Family Team Conferencing, as well as assessments and is able to implement and monitor these assessments in working with the family and in overall case discussion with Supervisor and professionals. • Attend and participate in meetings, both internally and externally to the agency, community providers, partners and families. • Demonstrate the ability to utilize creative and flexible problem solving to meet the family needs. • Reviews all intake information of clients referred. • Ensure community services and treatments are delivered and customized to meet the individual needs of the family by building on protective capacities, resiliencies, strengths and learning problem solving skills to divert further involvement with child maltreatment. • Works with the families to navigate transportation solutions to meet service's needs, including connection with available community transit options. • Ensures a culturally competent service delivery system to each family and client. • Observes and submits accurate documentation on the services provided and the functioning of individuals and families as required by specific job or department, including entering in the FSFN database, as required by contract and for Internal Quality practices. • Staff all cases weekly or as required by program with supervisor. • Builds alliances and partnerships with community providers. • Adheres to all applicable policies and procedures of One Hope United. • Complete trainings as required by One Hope United and the lead Community Based Care agency. Qualifications
Bachelor's degree required and two years of experience
State of Florida Child Welfare Certification (CWCM) preferred, but not required
Must be willing to obtain CWCM certification within 1 year of employment required
Must be willing to go through 10-week training required
Must have reliable transportation and willing to drive daily for work-related purposes.
Ability to be culturally diverse required
Bi-lingual in Spanish or Creole preferred
Other: Reliable transportation, valid driver's license and acceptable driving record with OHU required levels of coverage for auto insurance
Physical Demands & Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The position requires visual and auditory acuity within professionally determined normal ranges, with correction if need; and manual dexterity sufficient to operate a computer and office equipment, including, but not limited to, the telephone, computer, and copier. The employee is occasionally required to move items up to 50 pounds. The employee works in varied residential environments based on assigned caseload and may encounter unpredictable clients. While performing the duties of this position, the employee travels by automobile and is exposed to changing weather conditions. The employee must be able to enter and exit a vehicle or a building without assistance. While performing the duties of this job, the employee may frequently drive an automobile, taking clients to appointments, in the local and regional area. Occasionally, travel is outside the local area and overnight. We Invest in You!
Tuition assistance up to $2500 per year
Up to 4 weeks paid Vacation Days, up to 6 paid Personal Days, and up to 5 paid Sick days annually
Medical, dental, vision, 403b Retirement, flexible spending accounts, health savings account, and short-term disability options
Agency paid life up to $50K based on salary
Voluntary Supplemental Life for Employee, Spouse, and Child(ren)
Voluntary Legal Plans
Agency paid long term after 1 year of employment
Career ladders, professional development, and promotion opportunities
Free LCSW and LCPC Supervision hours available in some locations
A Different Kind Of Employer One Hope United is strong and ready to grow. Are you ready to grow with us?
800+ talented professionals strong, serving 10,000 children and families in Illinois, and Florida
Fiscally stable, $70 Million agency-- strong since 1895
Energetic leadership and a rich community of support
One Hope United does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by law. One Hope United is an Equal Opportunity Employer and a Drug-Free Workplace. OHU participates in eVerify. In the spirit of caring for one another and our community, please note that upon accepting an offer of employment from One Hope United, you will be required to share proof of a COVID-19 vaccination. The requirement is subject to accommodation in compliance with applicable laws and regulations. #INDFL
Clinical Affairs Training Specialist (Bilingual - Spanish highly preferred)
Facilitator job in Miami, FL
RxSight is an ophthalmic medical technology corporation headquartered in Aliso Viejo, California that has commercialized the world's first and only adjustable intraocular lens (IOL) that is customized after cataract surgery. The company's mission is to revolutionize the premium cataract surgery experience by allowing surgeons to partner with their patients to achieve optimized results for every unique eye.
OVERVIEW:
The CTS III is responsible for providing world-class training and clinical support to physicians and staff to effectively drive LAL adoption. This role supports clinical efforts at customer sites through hands-on procedure support, staff training, clinical evaluations, LDD treatments, post-operative follow-ups, patient counselor education, and continuous outcomes optimization.
The CTS III plays a critical role in ensuring high-quality, consistent execution of LAL-specific clinical methods and fostering full operational integration of the LDD within each practice. CTS IIIs are responsible for clinical efficiency, executing adoption strategies, and ensuring assigned accounts meet key clinical benchmarks. The role includes identifying clinical or operational barriers to adoption, supporting same-store growth, and ensuring sustained practice success through Clinical vigilance.
Performance will be measured in part by progress in LAL usage growth, execution of clinical best practices as measured by patient outcomes. The CTS III works in close coordination with Sales, Customer Development Managers, and other internal teams to align on account strategies and ensure seamless clinical execution. The CTS III is expected to maintain a transparent communication path with customers to ensure the voice of the customer is clearly heard and effectively acted upon.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Train Physicians and staff on RxSight technology and best practices and pearls.
Partner with designated Customer Development Managers (CDMs) to execute LAL adoption strategies, including identification of training gaps, underutilizing surgeons, outcomes analysis, and ongoing performance tracking.
Collaborate on the development and execution of 30/60/90-day clinical adoption plans tailored to each customer site's opportunity and growth objectives.
Communicate with sites to identify key on-site personnel, set proper expectations to ensure full site readiness to accept RxSight technology prior to customer onboarding.
Co-manage New Customer Introduction with CDM, onboarding and ongoing training/educational activities to ensure full operational competence in compliance with current Standard Operating Procedures (SOPs) as directed.
Conducting periodic audits of the effectiveness of the Clinical Training program.
Lead customer complaint-handling and management, when requested by collecting data and providing input on possible solutions to escalated clinical issues.
Provide clinical support and training on LAL patient selection, implantation, postoperative evaluation, and LDD treatments, ensuring best practices and consistency across assigned accounts.
Provide strategies and customer feedback for implementing clinical methodology to optimize results of RxSight technology.
Monitor and update the Training Portal (RxConnect) in real-time to ensure accurate reflection of CTS/customer activity as well as training readiness of each customer site.
Participate in site-level business reviews to provide clinical performance feedback and contribute to account strategy updates.
Maintain accountability for LAL growth and clinical execution at assigned accounts, tracking real-time performance and engaging proactively to resolve barriers to adoption.
Execute Outcomes analysis and present to customers reflecting the LAL's world class clinical outcomes.
Ensure proper use and communication of marketing and patient education materials.
Perform period Cycle Count activity of ASC LAL Inventory ensuring proper reporting and cadence of reporting.
Requirements
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
Demonstrable ability to liaise with individuals of all levels, to include surgeons, clinical staff and facility administrators.
Significant clinical experience includes planning of cataract surgery, refractions/biometry and associated device operations.
Strong knowledge of the cataract patient diagnostic and evaluative process at the clinic level, including patient flow.
Strong understanding and OR experience related to Cataract Surgery.
Proven and excellent communication skills, written and verbal.
Ability to travel up to ~75% of the time.
6+ years Clinical experience in ophthalmic industry.
Ability to legally operate a motor vehicle and travel without restriction in the applicable region of the world.
Ability to interpret clinical performance trends and apply targeted solutions to increase LAL usage and practice-level consistency.
Proven ability to collaborate cross-functionally with Sales and Customer Development Managers to implement adoption strategies.
Familiarity with CRM tools and experience in surgeon usage tracking, data collection, and clinical documentation.
SUPERVISORY RESPONSIBILITIES:
Although this position does not have formal supervisory responsibilities, the CTS III is expected to take clinical ownership of assigned customer sites, leading day-to-day training execution and acting as a role model in driving consistent LAL usage.
The role will support new customer onboarding, retraining initiatives, and practice development activities in collaboration with CDMs, Clinical Affairs Liaisons (CALs), and Sales partners. CTS IIIs are expected to maintain high standards of clinical excellence and accountability across their territory.
EDUCATION, EXPERIENCE, and TRAINING:
BSc Optometry, Master of Optometry, and/or BA/BS (preferred)
Three to five years related experience and/or training; or equivalent combination of education and experience
Strong experience with manifest refractions
Training to be completed per the training plan for this position as maintained in the document control system
The training requirements on TRN-10007 Insider Trading Policy, TRN-10008 Global Anti-Bribery and Anti-Corruption Policy and TRN-10009 Code of Business Conducts and Ethics must be diligently completed within 30 days from the hiring date and on an annual basis
CERTIFICATES, LICENSES, REGISTRATIONS:
Formal training in vision sciences, such as at a recognized optometry program or industry training. OD/COT/COA/COMT/CCOA/ROUB highly desirable.
COMPUTER SKILLS:
MS Office Products
CRM tools and commercial database solutions
PERFORMANCE METRICS AND EXPECTATIONS
Achievement of real-time and QoQ LAL unit growth goals across assigned customer sites.
Execution of clinical training, retraining, and onboarding activities in support of adoption plans.
Participation in site-level business reviews and collaboration with Sales and CDMs to drive LAL performance improvements.
Demonstrated ability to resolve clinical or operational barriers that impact LAL utilization.
Timely and accurate reporting of training completion, site readiness, and performance trends via CRM and internal systems.
Delivery of consistent clinical support and patient safety practices, as measured by quality assurance feedback and customer satisfaction.
Notice to Staffing Agencies and Search Firms:
RxSight does not accept unsolicited resumes or candidate submissions from staffing agencies or search firms for any employment opportunities. All agency engagements must be authorized in writing for a specific position by RxSight's Talent Acquisition department. Any resumes or candidate information submitted without such specific engagement will be considered unsolicited and the property of RxSight. No fees will be paid in the event a candidate is hired under these circumstances.
Salary Description $90,000 To $120,000 Per Year
Training & Development Coordinator
Facilitator job in Fort Lauderdale, FL
Job Description
The Broward County Tax Collector is seeking a motivated Training & Development Coordinator to join our team. This professional role supports the planning, development, and delivery of organization-wide training and learning programs, ensuring our employees have the tools and knowledge needed to serve Broward County residents with excellence.
As a Training and Development Coordinator, you will play a key role in instructional design, curriculum development, and employee learning/development initiatives, helping to shape the foundation of training in our offices and service centers.
What You'll Do
Assist in planning, implementing, and evaluating training programs
Design and develop training manuals, materials, reference guides, and course evaluations
Apply instructional design principles to create effective learning experiences
Collect and analyze data to measure training effectiveness and recommend improvements
Mentor newly trained staff and support on-the-job learning at service counters
Collaborate with the Training Manager to design new programs and training initiatives
Promote organizational excellence and support change management efforts
Provide input on training policies, procedures, and practices
What We're Looking For
We're seeking an energetic, organized, and service-oriented training professional with a passion for developing others.
Key Competencies:
Experience in instructional design and curriculum development
Ability to communicate clearly and effectively at all organizational levels
Strong problem-solving and organizational skills
Proficiency with Microsoft Office and HR/training systems
Knowledge of Tag & Title operations and related laws, rules, and procedures
Ability to design and deliver engaging training in diverse formats
Qualifications
At least 60 credit hours of college-level coursework (Bachelor's degree preferred)
Minimum of 2 years assisting, planning, or implementing training programs (public sector preferred)
Equivalent combinations of education and experience may be considered
Licenses/Certifications:
Must maintain certifications and access to important programs and modules.
Valid Florida Driver's License
CFCA certification (or ability to obtain within 3 years of hire)
Why Join Us?
This is a unique opportunity to design and deliver training programs for a newly established constitutional office. You'll help shape a culture of service, learning, and professional growth from the ground up.
We offer a comprehensive benefits package, including:
Participation in the Florida Retirement System
Health, dental, and vision insurance
Generous paid time off and 14 paid holidays
Life insurance and legal services
Ongoing professional development and career advancement
Apply Today
If you're passionate about training, curriculum design, and public service, we encourage you to apply.
Join us in shaping the future of training and development at the Broward County Tax Collector.
Apply now and serve with excellence.
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RESEARCH & TRAINING SPECIALIST - 79001453
Facilitator job in Doral, FL
Working Title: RESEARCH & TRAINING SPECIALIST - 79001453 Pay Plan: Career Service 79001453 Salary: $1,902.64 - $2,077.78 Biweekly Total Compensation Estimator Tool
Division of Florida Condominiums, Timeshares and Mobile Homes
Research & Training Specialist
Position Number: 79001453
Hiring Salary: $1,902.64 - $2,077.78 Biweekly
Open Competitive
Our Organization and Mission:
The Department of Business and Professional Regulation (DBPR) is the agency charged with licensing and regulating State of Florida businesses and professionals, such as cosmetologists, veterinarians, condominiums, hotels, and restaurants. Our mission is to license efficiently and regulate fairly, and we strive to meet this goal in our day-to-day operations.
The work you will do:
This position is located within the Bureau of Public Engagement of the Division of Condominiums, Timeshares and Mobile Homes. It is an in-office position is a part of the education team, and is responsible for providing education to the public, presenting material to the public relating to the division's jurisdictional areas, creating and updating new and existing materials for the public, as well as materials for internal training, participating in public seminars, reviewing for approval of board member certification course materials and conducting public outreach.
Your Specific Responsibilities:
The incumbent in this position is responsible for educating the public regarding condominium, cooperative and timeshare associations. This includes:
* Creating PowerPoint presentations that include educational material regarding the Division's program areas;
* Speaking with constituents in person and telephonically to provide education regarding the Division's program areas;
* Conducting outreach to the surrounding areas regarding the education program;
* Presenting to the public in-person and virtually;
* Assisting with the development of the Division's brochures, manuals, newsletters, and educational materials.
* Assisting with the research, preparation, and dissemination of educational materials.
* Communicating with the supervisor on a daily basis.
* Performing other work as required.
* Conducts travel.
Minimum Requirement:
* Two years' experience in training and/or conducting investigations;
* Valid Driver's License
Knowledge, Skills & Abilities:
* Excellent verbal and written communication skills required.
* Proficient in using Word, Excel, Division's case management and document management systems.
* Knowledge of the provisions of chapters 326, 718, 719, 721 and 723, Florida Statutes, and the related Florida Administrative Code.
* Ability to assist with research, prepare, review and disseminate educational materials.
* Ability to share information in a training situation.
Preference will be given to applicants:
* With presenting to the public.
* With strong technical skills.
* Who is bilingual in both English and Spanish.
The Benefits of Working for the State of Florida:
"Working for the State of Florida is more than a paycheck. The State's total compensation package for employees features a highly competitive set of employee benefits, including:
* State of Florida retirement package: 3% employee contribution required.
* Nine annual paid holidays and one personal holiday
* Ability to earn up to 104 hours of paid annual leave annually as a new employee with the State of Florida
* Ability to earn up to 104 hours of paid sick leave annually.
* The State of Florida offers health insurance coverage (i.e., individual and family coverage) to eligible employees.
* The State of Florida provides a $25,000 life insurance policy to eligible employees.
* Additional supplemental insurance policies are available for dental, vision, hospital supplements, cancer, etc.
* Tax-deferred medical and childcare reimbursement accounts are available.
* Tuition waiver program to attend an approved State of Florida College or University
For additional benefit information, please visit the following website: ***********************************
* Information contained in responses to Qualifying Questions concerning education, experience, knowledge, skills and/or abilities must also be disclosed on the State of Florida Employment Application. *
Applicant Note: If you are the selected candidate for this position and hold a current license through the Florida Department of Business & Professional Regulation, you may be required to place your license in an inactive status.
NOTE: This position requires a security background check, physician assessment, drug screening, and participation in direct deposit. You will be required to provide your Social Security Number (SSN) and date of birth in order to conduct this background check.
Applicants are required to apply through the People First system by the closing date, by applying online. All required documentation must be received by the closing date of the advertisement. If you have any questions regarding your application, you may call **************.
The Florida Department of Business & Professional Regulation is committed to increasing recruitment and hiring of individuals with disabilities and improving employment outcomes.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must contact the DBPR Human Resources (HR) Office at **************. DBPR requests applicants notify HR in advance to allow sufficient time to provide the accommodation.
SPECIAL REMINDERS:
Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: ****************** .
If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.
The Florida Department of Business & Professional Regulation values the sacrifices veterans and their family members have given to our country and support the hiring of returning service members and military spouses.
A candidate for veterans' preference who believes he or she was not afforded employment preference may file a complaint in accordance with Rule 55A-7.016, F.A.C., with the Florida Department of Veterans' Affairs, Veterans' Preference Coordinator, 11351 Ulmerton Road, Suite 311, Largo, FL, 33778. The Department of Veterans' Affairs has also established an email where people can electronically file claims or ask questions. The email is ***********************************.
The Department of Business and Professional Regulation will only hire U. S. citizens and lawfully authorized alien workers. Our agency participates in the E-Verify System which is a federal government electronic database available for employers to use to verify the identity and employment eligibility of all persons hired to work in the United States.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.
Location:
Easy ApplyGroup Facilitator
Facilitator job in Boynton Beach, FL
Job Description
Group Facilitator
PRIMARY DUTIES/RESPONSIBILITIES:
● Ensuring adherence to the required HIPAA and documentation requirements as
identified by county, state and federal regulatory agencies.
● Maintain confidentiality and respect among all participants within the group setting.
● Maintain confidentiality of records regarding client's treatment in accordance to HIPAA
standards.
● Facilitate engaging groups on varying topics such as relapse prevention, healthy coping
skills, substance abuse, wellness, 12-step, psycho-education, relapse prevention,
mental health, and process groups, among others.
● Documenting group notes in a timely manner. Actively assesses and assists with the
detection and prevention of high risk situations.
● Support patients and primary care team/mental health providers in achieving patient
care goals.
● Provides group counseling to patients struggling with substance abuse and mental
health disorders and assists in overcoming substance abuse dependence and in helping
in adjusting to overall life changes.
● Delivers and documents evidenced based treatment interventions for patients.
● Provides input to Clinical Director and Facility Administration regarding treatment
response and progress reports of patients on a regular basis.
● Evaluate and report on patients' progress in resolving identified problems and moving
towards defined objectives and treatment goals.
● To assist individuals in developing personal lifestyles principled on recovery, health and
wellness, increased self-esteem, and empowerment.
● Ensure clinical services are in compliance with county, state and federal regulatory
agencies.
● Additional duties as assigned.
QUALIFICATIONS REQUIRED:
● Minimum of two (2) years' experience working in the substance abuse and/or mental
health field.
● Flexibility in work hours and work arrangements.
● Ability to multitask and prioritize.
● Strong clinical skills with ability to exercise independent judgment, work autonomously,
and exhibit a high degree of professionalism.
● Strong interpersonal skills and ability to work collaboratively.
● Comfortable working with a diverse patient population.
● Friendly and approachable.
● Excellent verbal and written communication skills.
● Ability to effectively present information and respond to questions from groups of
managers, clients, customers and the general public.
Corporate Trainer
Facilitator job in West Palm Beach, FL
We are seeking a dynamic and motivated Corporate Trainer with 1-2 years of experience in training facilitation and instructional design. This individual will play a key role in delivering engaging training programs to enhance teammate performance and drive operational excellence, with a heavy emphasis on working and developing new and existing sales teammates. The Corporate Trainer will be responsible for conducting new hire orientations, developing training materials, and leading both virtual and in-person sessions across multiple business functions.
Key Responsibilities:
* Deliver interactive and engaging training sessions for new hires and existing teammates across various departments, primarily focusing on onboarding and working with new and existing sales teammates.
* Design, update, and refine training programs to enhance effectiveness and engagement.
* Ensure training initiatives align with company goals, sales strategies, and stakeholder needs.
* Educate employees on our suite of products, services, and professional development topics.
* Utilize diverse training methodologies, tools, and technology to optimize learning outcomes.
* Partner with subject matter experts in sales, operations, and product development to maintain relevant and impactful training materials.
* Assess training effectiveness through evaluations, feedback, and post-training performance analysis.
* Maintain up-to-date knowledge of industry best practices and integrate innovative training methods.
* Continuously seek opportunities to improve training programs to enhance engagement and knowledge retention.
Qualifications:
* Minimum of two years of experience in corporate training, instructional design, or a related experience/field.
* Strong presentation and communication skills, with the ability to engage diverse learners.
* Experience assessing training needs and tailoring programs to meet business and employee development goals.
* Familiarity with learning management systems (LMS) and e-learning tools is a plus.
* Excellent organizational and project management skills.
* Ability to collaborate effectively with cross-functional teams.
Preferred Qualifications:
* Experience in the telecommunications industry.
* Knowledge of Granite's products and services.
* Experience in sales/customer engagement.
* Certification in training and development (e.g., CPTD, ATD).
Benefits:
* Competitive base salary
* Comprehensive benefits package, including health, dental, and retirement plans.
* Ongoing professional development and training opportunities.
* Annual President's Club Trip
* Collaborative and innovative work environment.
* Opportunity for career advancement within a rapidly growing company.
#LI-GC1
Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.
Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.
Our offices have onsite fully equipped state of the art gyms for employees at zero cost.
Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.
We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.
Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.
Granite was recently named One of Forbes Best Employers for Diversity.
Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.
If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.
EOE/M/F/Vets/Disabled
Facilitator - Youth Division
Facilitator job in Palmetto Bay, FL
The Facilitator role is a dynamic position responsible for coordinating and implementing educational programs in collaboration with participants and with various organizations. This role requires expert knowledge in the relevant subject matter. Reporting to the Program Manager, the Facilitator will develop and deliver curriculum content, manage program logistics, and oversee events such as orientations and workshops. Facilitator will ensure survey completion/submission by participants attending the workshops.
Additional Responsibilities and Duties.
Implement mandated program curricula
Prepare lessons and materials in advance of programming
Utilize engaging strategies to create an interactive environment
Flexibility to work evenings and weekends as needed to support program and organizational needs.
Adhere to agency-wide training requirements to ensure program and curriculum fidelity.
Collect and review all required paperwork, ensuring all information is filled in correctly and submitted on time.
Assist administration with program reporting as needed.
Effectively meet the desired number of participants and services performed for the specific program requirements.
Identify and educate participants throughout Miami Dade County, community organizations and other special programs in the community.
Assist in the preparation of community events for the purpose of recruitment.
Communicate and advocate effectively for positive health behaviors among participants.
Monitor and assess participants that may need referral services, as needed.
Regularly check and send correspondence as needed via email and or project management system.
Commute in a timely manner to assigned job sites as required.
Adhere to the agency's core values.
Attend all required agency-wide and individual staff meetings and/or trainings (locally and nationally).
Responsibly represent the agency with a high standard of professionalism.
Perform other duties as required or assigned.
Experience in community relations and/or public speaking.
Complete any required training before the deadline (as provided by the onboarding process or your direct coordinator upon hire).
Perform other duties as required or assigned.
Required Experience, Qualifications and Skills
Bachelor's degree in Education, Social Sciences, or related field OR an equivalent combination of education and relevant experience.
Two (2) or more years of experience working with youth, families or in a related field. Additional years of relevant experience may substitute for formal education requirements.
Must have group facilitation skills and a commitment to developing classroom management skills
Bilingual English/Spanish or English/Creole required due to participant language needs and program accessibility.
Excellent self-starter and self-motivated.
Proficiency in computer skills and programs such as Microsoft Office: Word, PowerPoint, Outlook and Excel.
Ability to learn new software and utilize new tools.
Time Management skills.
Detailed oriented.
Excellent communication skills (written and verbal).
Must be able to successfully pass Level II background check and any other clearance requirements depending on location.
Must possess a sense of urgency.
Must be able to prioritize tasks effectively.
Essential Job Demands and Responsibilities:
Have reliable transportation.
Able to travel to multiple locations in a single day (sometimes within various counties).
Available to work occasional evenings, weekends, overnights, and conduct out of state travel as required.
Implement core values for all tasks and activities within the workplace.
Under special circumstances, available for work beyond 5:00pm or during office closures as needed.
Competencies:
An effective Facilitator excels in curriculum delivery, communication, and youth engagement. They demonstrate strong organizational skills, managing schedules and paperwork efficiently. Adaptability allows them to work in various settings, while maintaining professionalism and agency values. Cultural competence and technical proficiency support their work with diverse communities. They collaborate well with colleagues and possess the analytical skills to assess participants' needs. These competencies enable the Facilitator to successfully implement programs, engage youth, and promote positive health behaviors across different educational and community settings.
Physical Demands:
This position is regularly required to sit, stand, walk, speak, and hear. The position requires extensive computer use so the employee must have sufficient hand dexterity to use a computer keyboard and be capable of reading a computer screen. The employee must occasionally lift and/or move up to 30 pounds. Reasonable accommodation may be made to enable otherwise qualified individuals with disabilities to perform the essential functions.
Limitations and Disclaimer:
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws. Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an “at-will” basis.
We are an equal opportunity employer. We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, or any other legally protected status. Hiring is contingent to references and Level II background screening and Sex Offender background check successfully passed.
Clinical Affairs Training Specialist (Bilingual - Spanish highly preferred)
Facilitator job in Miami, FL
Job DescriptionDescription:
RxSight is an ophthalmic medical technology corporation headquartered in Aliso Viejo, California that has commercialized the world's first and only adjustable intraocular lens (IOL) that is customized after cataract surgery. The company's mission is to revolutionize the premium cataract surgery experience by allowing surgeons to partner with their patients to achieve optimized results for every unique eye.
OVERVIEW:
The CTS III is responsible for providing world-class training and clinical support to physicians and staff to effectively drive LAL adoption. This role supports clinical efforts at customer sites through hands-on procedure support, staff training, clinical evaluations, LDD treatments, post-operative follow-ups, patient counselor education, and continuous outcomes optimization.
The CTS III plays a critical role in ensuring high-quality, consistent execution of LAL-specific clinical methods and fostering full operational integration of the LDD within each practice. CTS IIIs are responsible for clinical efficiency, executing adoption strategies, and ensuring assigned accounts meet key clinical benchmarks. The role includes identifying clinical or operational barriers to adoption, supporting same-store growth, and ensuring sustained practice success through Clinical vigilance.
Performance will be measured in part by progress in LAL usage growth, execution of clinical best practices as measured by patient outcomes. The CTS III works in close coordination with Sales, Customer Development Managers, and other internal teams to align on account strategies and ensure seamless clinical execution. The CTS III is expected to maintain a transparent communication path with customers to ensure the voice of the customer is clearly heard and effectively acted upon.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Train Physicians and staff on RxSight technology and best practices and pearls.
Partner with designated Customer Development Managers (CDMs) to execute LAL adoption strategies, including identification of training gaps, underutilizing surgeons, outcomes analysis, and ongoing performance tracking.
Collaborate on the development and execution of 30/60/90-day clinical adoption plans tailored to each customer site's opportunity and growth objectives.
Communicate with sites to identify key on-site personnel, set proper expectations to ensure full site readiness to accept RxSight technology prior to customer onboarding.
Co-manage New Customer Introduction with CDM, onboarding and ongoing training/educational activities to ensure full operational competence in compliance with current Standard Operating Procedures (SOPs) as directed.
Conducting periodic audits of the effectiveness of the Clinical Training program.
Lead customer complaint-handling and management, when requested by collecting data and providing input on possible solutions to escalated clinical issues.
Provide clinical support and training on LAL patient selection, implantation, postoperative evaluation, and LDD treatments, ensuring best practices and consistency across assigned accounts.
Provide strategies and customer feedback for implementing clinical methodology to optimize results of RxSight technology.
Monitor and update the Training Portal (RxConnect) in real-time to ensure accurate reflection of CTS/customer activity as well as training readiness of each customer site.
Participate in site-level business reviews to provide clinical performance feedback and contribute to account strategy updates.
Maintain accountability for LAL growth and clinical execution at assigned accounts, tracking real-time performance and engaging proactively to resolve barriers to adoption.
Execute Outcomes analysis and present to customers reflecting the LAL's world class clinical outcomes.
Ensure proper use and communication of marketing and patient education materials.
Perform period Cycle Count activity of ASC LAL Inventory ensuring proper reporting and cadence of reporting.
Requirements:
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
Demonstrable ability to liaise with individuals of all levels, to include surgeons, clinical staff and facility administrators.
Significant clinical experience includes planning of cataract surgery, refractions/biometry and associated device operations.
Strong knowledge of the cataract patient diagnostic and evaluative process at the clinic level, including patient flow.
Strong understanding and OR experience related to Cataract Surgery.
Proven and excellent communication skills, written and verbal.
Ability to travel up to ~75% of the time.
6+ years Clinical experience in ophthalmic industry.
Ability to legally operate a motor vehicle and travel without restriction in the applicable region of the world.
Ability to interpret clinical performance trends and apply targeted solutions to increase LAL usage and practice-level consistency.
Proven ability to collaborate cross-functionally with Sales and Customer Development Managers to implement adoption strategies.
Familiarity with CRM tools and experience in surgeon usage tracking, data collection, and clinical documentation.
SUPERVISORY RESPONSIBILITIES:
Although this position does not have formal supervisory responsibilities, the CTS III is expected to take clinical ownership of assigned customer sites, leading day-to-day training execution and acting as a role model in driving consistent LAL usage.
The role will support new customer onboarding, retraining initiatives, and practice development activities in collaboration with CDMs, Clinical Affairs Liaisons (CALs), and Sales partners. CTS IIIs are expected to maintain high standards of clinical excellence and accountability across their territory.
EDUCATION, EXPERIENCE, and TRAINING:
BSc Optometry, Master of Optometry, and/or BA/BS (preferred)
Three to five years related experience and/or training; or equivalent combination of education and experience
Strong experience with manifest refractions
Training to be completed per the training plan for this position as maintained in the document control system
The training requirements on TRN-10007 Insider Trading Policy, TRN-10008 Global Anti-Bribery and Anti-Corruption Policy and TRN-10009 Code of Business Conducts and Ethics must be diligently completed within 30 days from the hiring date and on an annual basis
CERTIFICATES, LICENSES, REGISTRATIONS:
Formal training in vision sciences, such as at a recognized optometry program or industry training. OD/COT/COA/COMT/CCOA/ROUB highly desirable.
COMPUTER SKILLS:
MS Office Products
CRM tools and commercial database solutions
PERFORMANCE METRICS AND EXPECTATIONS
Achievement of real-time and QoQ LAL unit growth goals across assigned customer sites.
Execution of clinical training, retraining, and onboarding activities in support of adoption plans.
Participation in site-level business reviews and collaboration with Sales and CDMs to drive LAL performance improvements.
Demonstrated ability to resolve clinical or operational barriers that impact LAL utilization.
Timely and accurate reporting of training completion, site readiness, and performance trends via CRM and internal systems.
Delivery of consistent clinical support and patient safety practices, as measured by quality assurance feedback and customer satisfaction.
Notice to Staffing Agencies and Search Firms:
RxSight does not accept unsolicited resumes or candidate submissions from staffing agencies or search firms for any employment opportunities. All agency engagements must be authorized in writing for a specific position by RxSight's Talent Acquisition department. Any resumes or candidate information submitted without such specific engagement will be considered unsolicited and the property of RxSight. No fees will be paid in the event a candidate is hired under these circumstances.
Care Facilitator
Facilitator job in North Miami Beach, FL
We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.
The Care Facilitator is one of a patient's first contact with our ChenMed family and, as such, serves as a patient advocate delivering and providing exceptional customer service. The incumbent in this role checks patients in to and out of the medical clinic and provides basic secretarial and administrative support. A successful Care Facilitator possesses a strong commitment to providing superior service and views every interaction as an opportunity to build a trusting relationship with the patient.
ESSENTIAL JOB DUTIES/RESPONSIBILITIES:
* Interacts appropriately with patients and records information while greeting, checking-in, checking-out or scheduling appointments for patients.
* Utilizes computer equipment and programs to add new patient information, prints out relevant forms for processing and schedule appointments. Ensures patient contact and emergency contact information is accurately documented in the system.
* Answers telephones, takes detailed and accurate messages, and ensures messages are directed to the appropriate individual.
* Clearly communicates information about ChenMed clinical personnel to patients and other individuals.
* Verifies patient insurance via phone or website and collects any necessary copays for services. Assists with scheduling follow-up and in-house Specialist referral appointments, when necessary.
* Escorts patients to exam rooms and ensures their comfort and well-bring prior to leaving.
* Acts as HEDIS champion for the PCP by providing visibility of HEDIS needs for scheduled patients.
* Presents patients with customer service survey during check out and escalates if needed for immediate service recovery.
* Participates in daily and weekly huddles to provide details on patients.
Other responsibilities may include:
* Maintains the confidentiality of patients' personal information and medical records.
* Reviews patients' personal and appointment information for completeness and accuracy.
* Transmits correspondence by mail, email or fax.
* Performs other duties as assigned and modified at manager's discretion.
KNOWLEDGE, SKILLS AND ABILITIES:
* Exceptional customer service skills and passion for serving others
* Working knowledge of medical insurance and/or knowledge of electronic medical record EMR systems
* Knowledge of ChenMed Medical products, services, standards, policies and procedures
* Skilled in operating phones, personal computers, software and other basic IT systems
* Ability to communicate with employees, patients and other individuals in a professional and courteous manner
* Detail-oriented to ensure accuracy of reports and data
* Outstanding verbal and written communication skills
* Demonstrated strong listening skills
* Positive and professional attitude
* Knowledge of ChenMed Medical products, services, standards, policies and procedures
* Proficient in Microsoft Office Suite products including Excel, Word and Outlook
* Ability and willingness to travel locally and regionally up to 10% of the time
* Spoken and written fluency in English
PAY RANGE:
$13.9 - $19.83 Hourly
EMPLOYEE BENEFITS
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We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.
Current Employee apply HERE
Current Contingent Worker please see job aid HERE to apply
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