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Facilities administrator skills for your resume and career

Updated January 8, 2025
5 min read
Quoted experts
Dr. Anna Frank,
Eileen Cyr Ed.D.
Facilities administrator example skills
Below we've compiled a list of the most critical facilities administrator skills. We ranked the top skills for facilities administrators based on the percentage of resumes they appeared on. For example, 16.3% of facilities administrator resumes contained patients as a skill. Continue reading to find out what skills a facilities administrator needs to be successful in the workplace.

15 facilities administrator skills for your resume and career

1. Patients

Here's how facilities administrators use patients:
  • Coordinate Lobby Days with various transplant programs to assist patients in getting registered for eligibility for initial transplant work-up and participation.
  • Enhanced communications by regularly liaising with patients, physicians, and Medical Director regarding all results of sleep studies including diagnosis/prognosis.

2. Patient Care

Patient care entails the diagnosis, recovery, and control of sickness as well as the maintenance of physical and emotional well-being through the use of healthcare providers' services. Patient care is described as services provided to patients by health practitioners or non-professionals under guidance.

Here's how facilities administrators use patient care:
  • Enhanced workplace productivity and efficiency by instilling accountability in staff and department heads and fostering shared decision-making in patient care.
  • Monitored delivery of patient care to ensure adherence to policy and procedures while maintaining strict infection control.

3. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how facilities administrators use customer service:
  • Selected to Speak at National Administrators Conference on customer service based on consistent high customer service marks in the Montgomery facility.
  • Upgraded the customer service satisfaction survey by creating a network-based database that replaced a manually tabulated, handwritten survey.

4. Oversight

Having oversight of someone means to monitor a process or a situation. If someone has oversight of something, they are responsible for the completion of the project. Oversight is usually given to experts as they monitor their juniors or newbies as they go through a project.

Here's how facilities administrators use oversight:
  • Provided oversight of construction and physical implementation of dialysis clinic in a hospital setting.
  • Led new business development initiatives as well as budget preparation and oversight.

5. Payroll

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Here's how facilities administrators use payroll:
  • Developed and managed operational budget to ensure financial viability of facilities, meeting payroll, daily operational and capital expenditures needs.
  • Demonstrated strategic planning by financial forecasting and implementation of facility budget, medical supplies and payroll.

6. Quality Care

Here's how facilities administrators use quality care:
  • Identified, analyzed, and removed operational barriers to providing quality care and increased productivity and profitability.
  • Analyze, develop and implement operational improvements, while providing quality care and increased staff productivity.

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7. Human Resources

Human resources is a set of people in a business or a corporation that are designated to locate, interview, and recruit new employees into the company. They are also responsible to maintain the integrity of the employees and help them sort their problems out. They try to introduce and manage employee-benefit programs.

Here's how facilities administrators use human resources:
  • Collaborated with Human Resources to develop staffing arrangements while maintaining suggested staff to provider ratios.
  • Provided administrative support for the Facilities and Human Resources departments.

8. Purchase Orders

Here's how facilities administrators use purchase orders:
  • Invoice reconciliation and verification of vendor adherence to purchase order terms and conditions.
  • Processed Purchase Order Requisitions, Purchase Orders and Receiving Verification Reports.

9. Risk Management

Risk management is the method of recognizing, evaluating, and managing risks to an organization's resources and profits. Financial insecurity, regulatory liability, strategic management mistakes, incidents, and natural hazards are just some of the challenges or dangers that could arise. For digitalized businesses, IT security vulnerabilities and data-related threats, as well as risk management techniques to mitigate them, have become top priorities.

Here's how facilities administrators use risk management:
  • Develop action plans to obtain goals in the Quality Assurance/Risk Management process, collaborating with other disciplines and Medical Director.
  • Risk Management/Quality Assurance Compliance: Ensure compliance with DaVita policies and procedures accordance with State and Federal Regulations.

10. Facility Operations

Here's how facilities administrators use facility operations:
  • Joined this owner/operator of 21 skilled nursing facilities in Louisiana to oversee daily facility operations with 24/7/365 on call responsibility.
  • Conducted training classes and seminars on various topics related to technical and management aspects of facility operations.

11. Local Laws

Here's how facilities administrators use local laws:
  • Oversee the compliance of all federal, state and local laws and regulations as they relate to facilities operation.
  • Followed federal, state, local laws and regulations, to included health care professionals practice act requirements.

12. Disciplinary Actions

Disciplinary actions refer to a corrective measure taken against an employee for unsatisfactory behavior. Many work environments have a tiered system for disciplinary action, where the first warning is verbal and the second is written. Disciplinary action may be given after a weak performance review, a violation of company rules and policies, or a poor customer review.

Here's how facilities administrators use disciplinary actions:
  • Oversee staff performance; plan, approve, and assign work orders, provide training, and determine necessary disciplinary actions.
  • Manage the department staffing through the appropriate hiring, firing and disciplinary actions and yearly PDR reviews.

13. Patient Satisfaction

Here's how facilities administrators use patient satisfaction:
  • Demonstrate improved clinical outcomes, continuous quality improvement, exceeding accreditation standards, and patient satisfaction.
  • Improved year-over-year teammate and patient satisfaction results while attaining productivity goals.

14. CPR

Cardiopulmonary resuscitation or CPR is a medical procedure that involves chest compression to help a patient breathe. This artificial ventilation helps in keeping the brain function in place and regulates blood throughout the body. CPR is a lifesaving procedure that is used in emergencies.

Here's how facilities administrators use cpr:
  • Implemented policies and procedures; to include fire/safety drills and teaching CPR and other classes to staff members.
  • Educate, train and certify students in CPR, AED, and First Aid.

15. Property Management

Property management is the regular oversight of commercial, residential, or industrial real estate by a third-party contractor. Property management includes the day-to-day care of the property, fixing minor and major issues, and monitoring the security of the property.

Here's how facilities administrators use property management:
  • Communicated professionally with property management and hired contractors to understand and resolve issues.
  • Administrated property management budget with sensitivity to cost control.
top-skills

What skills help Facilities Administrators find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on facilities administrator resumes?

Dr. Anna FrankDr. Anna Frank LinkedIn profile

Exercise Science, DePaul University

First, a degree from a highly respected university. Our graduates have been highly sought after. Experience working with a variety of individuals in a variety of settings is significant. Future professionals must then be committed to social justice, how are explicit in supporting the health and recreational needs of ALL individuals, not just those who can purchase a Peloton.

What facilities administrator skills would you recommend for someone trying to advance their career?

Eileen Cyr Ed.D.Eileen Cyr Ed.D. LinkedIn profile

Professor, Springfield College

The pandemic, the polarization of the election, and the Black Lives Matter movement have reinforced today's educators' need to understand how to create a safe learning environment and build a school community. I would encourage students in a gap year to educate themselves on Social Emotional Learning (SEL) and Family and Community Engagement (FACE). This can be accomplished via independent research, participation in MOOCs, and service projects.

What type of skills will young facilities administrators need?

Veronica CochranVeronica Cochran LinkedIn profile

CEO, International Association of Administrative Professionals

Those entering the administrative profession in the upcoming years will find it beneficial to understand what it means to be a strategic partner to their direct manager/supervisor, department, and organization at-large. As strategic partners, their role will extend beyond being a support person. It will involve strategically aligning oneself to fulfilling the organization's mission and vision while achieving business outcomes and success. The following skills will optimize both professional and organizational effectiveness:

1. Time management and organization
2. High EQ and interpersonal communication
3. Leadership effectiveness and accountability
4. Relationship management - (high inclusion capacity and high collaboration)
5. Problem-solving and innovation
6. Strategic planning and adaptability
Do you want to know more?
Read more about what experts have to say about facilities administrator

List of facilities administrator skills to add to your resume

Facilities administrator skills

The most important skills for a facilities administrator resume and required skills for a facilities administrator to have include:

  • Patients
  • Patient Care
  • Customer Service
  • Oversight
  • Payroll
  • Quality Care
  • Human Resources
  • Purchase Orders
  • Risk Management
  • Facility Operations
  • Local Laws
  • Disciplinary Actions
  • Patient Satisfaction
  • CPR
  • Property Management
  • Financial Management
  • CMS
  • Clinical Outcomes
  • Corrective Action
  • CQI
  • Office Equipment
  • Patient Outcomes
  • Direct Reports
  • HVAC
  • Facility Maintenance
  • Hippa
  • Peritoneal Dialysis
  • State Regulations
  • Space Planning
  • Dialysis Clinic
  • Federal Regulations
  • Facilities Management
  • Office Space
  • HIPAA
  • Expense Reports
  • Administrative Functions
  • Medicaid
  • Hemodialysis
  • ESRD
  • Inventory Management
  • Regulatory Compliance
  • Facility Issues
  • Professional Development
  • QA
  • Fixed Assets
  • Catheter

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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