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Facilities maintenance manager skills for your resume and career

Updated January 8, 2025
6 min read
Facilities maintenance manager example skills
Below we've compiled a list of the most critical facilities maintenance manager skills. We ranked the top skills for facilities maintenance managers based on the percentage of resumes they appeared on. For example, 9.5% of facilities maintenance manager resumes contained customer service as a skill. Continue reading to find out what skills a facilities maintenance manager needs to be successful in the workplace.

15 facilities maintenance manager skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how facilities maintenance managers use customer service:
  • Ensured customer service excellence through managing and maintaining all facility functions, meeting corporate standards and white glove facility requirements.
  • Provided guidance to delivery/removal teams to develop customer service skills needed to achieve a positive perception of delivery/removal activity.

2. OSHA

Here's how facilities maintenance managers use osha:
  • Directed maintenance operations for all annual OSHA required facility electric fork truck vehicle inspections and compliance activities.
  • Conducted monthly facility OSHA safety inspections to identify unsafe conditions and directed their correction.

3. HVAC

Here's how facilities maintenance managers use hvac:
  • Upgraded energy management system to better control HVAC and lighting systems to reduce energy consumption and improve reliability.
  • Developed and maintained budgets for yearly capital projects including HVAC and refrigeration replacements along with LED retrofits.

4. Facility Maintenance

Here's how facilities maintenance managers use facility maintenance:
  • Manage ongoing facility maintenance with primary focus on improving work environment, daily operations, productivity, and building security.
  • Helped design, develop and implement company policies and procedures pertaining to facility maintenance to become a well maintained facility.

5. Plumbing

Here's how facilities maintenance managers use plumbing:
  • Managed all 24-hour Emergency On-Call maintenance/repair services for facilities plumbing campus wide.
  • Performed general building maintenance to included plumbing, electrical and painting.

6. Perform Routine Maintenance

Here's how facilities maintenance managers use perform routine maintenance:
  • Perform routine maintenance of facility and machine repair.
  • Perform routine maintenance and timely repairs * Oversee vendor activates that include the scheduling of repairs and maintenance needs as required.

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7. Facility Operations

Here's how facilities maintenance managers use facility operations:
  • Maintain relationships with outside agencies and vendors for all MFN locations for permits and pending related legislation related to facility operation.
  • Managed comprehensive facility operations for 145 sq ft research and discovery site including laboratory, animal facility and office space.

8. Safety Procedures

Safety procedures are a set of standardized procedures, that ensures minimal to no risk to people, resources, and the work environment. A company follows the step-by-step safety procedures as it they not only keep the customers and the employees safe, but also help in avoiding legal claims.

Here's how facilities maintenance managers use safety procedures:
  • Developed and implemented safety procedures, improved communication within the facility and the scheduling and meeting of demanding deadlines.
  • Conducted safety inspections and investigated violations to ensure safety procedures are being followed and counseled managers and employees accordingly.

9. Routine Maintenance

Here's how facilities maintenance managers use routine maintenance:
  • Scheduled routine maintenance to avoid interference with production requirements.
  • Trained and supervised employees preforming routine maintenance and repairs on air conditioners, generators, and water purification systems.

10. Continuous Improvement

Continuous improvement is an ongoing process of improvement of products, services, and processes with the help of innovative ideas. It is an organized approach that helps an organization to find its weaknesses and improve them.

Here's how facilities maintenance managers use continuous improvement:
  • Implemented Total Productive Maintenance with focus on operator based maintenance and development of small team activities for continuous improvement.
  • Changed the culture of two maintenance departments from factory start up organizations to professional sustaining and continuous improvement teams.

11. Ladders

Here's how facilities maintenance managers use ladders:
  • Work from ladders, scaffolds, and roofs to install, maintain or repair electrical wiring, equipment, and fixtures.
  • Set up, arranged and removed decorations, tables, chairs, ladders and scaffolding to prepare facilities for large events.

12. Project Management

Here's how facilities maintenance managers use project management:
  • Total responsibility for Project Management; Facility Management; Facility/Equipment Maintenance; Environmental Health and Safety Management.
  • Coordinate and perform project management, administrative and technical tasks necessary for achieving program objectives.

13. CMMS

Here's how facilities maintenance managers use cmms:
  • Fulfilled CMMS administration through prioritizing work assignments and providing signature approval of work reports for completed maintenance activities.
  • Led re-implementation of CMMS (Computerized Maintenance Management System).

14. Oversight

Having oversight of someone means to monitor a process or a situation. If someone has oversight of something, they are responsible for the completion of the project. Oversight is usually given to experts as they monitor their juniors or newbies as they go through a project.

Here's how facilities maintenance managers use oversight:
  • Command Sergeant Major E9 Administered operational control and operational oversight over $50 Million dollar strategic military facility in Central American.
  • Task also included development, implementation and oversight of the budget, coordination of facility for outside/inside decor of buildings.

15. Building Maintenance

Building maintenance means all duties necessary to keep a building livable and functional. It involves removing trash regularly, repairing broken items, and cleaning common areas.

Here's how facilities maintenance managers use building maintenance:
  • Monitored department inventory, expenditures and budget and participated in the preparation and administration of the building maintenance budget;
  • Directed and coordinated department's financial and budget activities that sufficiently funded operations and building maintenance.
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List of facilities maintenance manager skills to add to your resume

Facilities maintenance manager skills

The most important skills for a facilities maintenance manager resume and required skills for a facilities maintenance manager to have include:

  • Customer Service
  • OSHA
  • HVAC
  • Facility Maintenance
  • Plumbing
  • Perform Routine Maintenance
  • Facility Operations
  • Safety Procedures
  • Routine Maintenance
  • Continuous Improvement
  • Ladders
  • Project Management
  • CMMS
  • Oversight
  • Building Maintenance
  • Safety Training
  • Fire Protection
  • Maintenance Operations
  • ISO
  • Facility Management
  • Team-Oriented Environment
  • Cleanliness
  • Equipment Maintenance
  • Capital Projects
  • Service Contracts
  • Electrical Systems
  • Maintenance Management System
  • HR
  • Construction Projects
  • Direct Reports
  • Mowing
  • Production Equipment
  • General Maintenance
  • Lean Manufacturing
  • Preventative Maintenance
  • R
  • CNC
  • Safety Program
  • Industrial Maintenance
  • Snow Removal
  • PLC
  • Sigma
  • FDA
  • Plant Equipment
  • Grounds Maintenance
  • Office Space
  • Security Systems
  • Facility Equipment
  • NFPA
  • Square Foot Facility

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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