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Become A Facility Service Associate

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Working As A Facility Service Associate

  • Inspecting Equipment, Structures, or Material
  • Handling and Moving Objects
  • Performing General Physical Activities
  • Getting Information
  • Repairing and Maintaining Mechanical Equipment

  • $37,481

    Average Salary

What Does A Facility Service Associate Do

General maintenance and repair workers fix and maintain machines, mechanical equipment, and buildings. They paint, repair flooring, and work on plumbing, electrical, and air-conditioning and heating systems.

Duties

General maintenance and repair workers typically do the following:

  • Maintain and repair machines, mechanical equipment, and buildings
  • Fix or replace faulty electrical switches, outlets, and circuit breakers
  • Inspect and diagnose problems and figure out the best way to correct them
  • Perform routine preventive maintenance to ensure that machines continue to run smoothly
  • Assemble and set up machinery or equipment
  • Plan repair work using blueprints or diagrams
  • Do general cleaning and upkeep of buildings and properties
  • Order supplies from catalogs and storerooms
  • Meet with clients to estimate repairs and costs
  • Keep detailed records of their work

General maintenance and repair workers are hired for maintenance and repair tasks that are not complex enough to need the specialized training of a licensed tradesperson, such as a plumber or electrician.

These workers are also responsible for recognizing when a job is above their skill level and requires the expertise of an electrician; a carpenter; a heating, air-conditioning, and refrigeration mechanic or installer; or a plumber, pipefitter, or steamfitter.

General maintenance and repair workers may fix plaster or drywall. They may fix or paint roofs, windows, doors, floors, woodwork, and other parts of buildings.

They also maintain and repair specialized equipment and machinery in cafeterias, laundries, hospitals, stores, offices, and factories.

General maintenance and repair workers get supplies and repair parts from distributors or storerooms to fix problems. They use common hand and power tools, such as screwdrivers, saws, drills, wrenches, and hammers to fix, replace, or repair equipment and parts of buildings.

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How To Become A Facility Service Associate

Jobs in this field typically do not require any formal education beyond high school. General maintenance and repair workers often learn their skills on the job. They start by doing simple tasks and watching and learning from skilled maintenance workers.

Education

Many maintenance and repair workers learn some basic skills in high school shop or technical education classes, postsecondary trade or vocational schools, or community colleges.

Courses in mechanical drawing, electricity, woodworking, blueprint reading, mathematics, and computers are useful. Maintenance and repair workers often do work that involves electrical, plumbing, heating, and air-conditioning systems or painting and roofing tasks. Workers need a good working knowledge of many repair and maintenance tasks.

Practical training, available at many adult education centers and community colleges, is another option for workers to learn tasks such as drywall repair and basic plumbing.

Training

General maintenance and repair workers usually start by watching and learning from skilled maintenance workers. They begin by doing simple tasks, such as fixing leaky faucets and replacing lightbulbs. After gaining experience, general maintenance and repair workers move on to more difficult tasks, such as overhauling machinery or building walls.

Some general maintenance and repair workers learn their skills by assisting other types of repair or construction workers, including machinery repairers, carpenters, or electricians.

Licenses, Certifications, and Registrations

Licensing requirements vary by state and locality. For more complex tasks, workers may need to be licensed in a particular specialty, such as electrical or plumbing work.

Advancement

Some maintenance and repair workers decide to train in one specific craft and become craftworkers, such as electricians, heating and air-conditioning mechanics, or plumbers.

Other maintenance workers eventually open their own repair or contracting business. However, those who want to become a project manager or own their own business may need some postsecondary education or a degree in construction management. For more information, see the profile on construction managers.

Within small organizations, promotion opportunities may be limited.

Important Qualities

Customer-service skills. These workers interact with customers on a regular basis. They need to be friendly and able to address customers’ questions.

Dexterity. Many repair and maintenance tasks, such as repairing small devices, connecting or attaching components, and using hand tools, require a steady hand and good hand–eye coordination.

Troubleshooting skills. Workers find, diagnose, and repair problems. They perform tests to figure out the cause of problems before fixing equipment.

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Facility Service Associate Jobs

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Average Length of Employment
Handyman Service 3.5 years
Facility Maintenance Technician 3.5 years
Senior Facility Technician 3.3 years
Service Assistant 2.2 years
Facility Service Associate 2.0 years
Facility Worker 1.9 years
Maintenance Associate 1.8 years
Top Employers Before
Sales Associate 12.7%
Cashier 11.7%
Customer Service Representative 9.9%
Customer Service Associate 6.8%
Internship 4.9%
Maintenance Technician 4.9%
Assistant Manager 4.9%
Technician 4.6%
Custodian 4.3%
Crew Member 4.3%
Stocker 4.0%
Warehouse Associate 3.4%
Supervisor 3.4%
Security Officer 3.4%
Sales Representative 3.1%
Warehouse Worker 2.8%
Teller 2.8%
Manager 2.8%
General Manager 2.8%
Machine Operator 2.5%
Top Employers After
Sales Associate 8.7%
Customer Service Representative 8.3%
Maintenance Technician 7.8%
Cashier 6.8%
Customer Service Associate 6.3%
Associate 6.3%
Warehouse Associate 5.3%
Security Officer 5.3%
Internship 4.9%
Assistant Manager 4.9%
Custodian 4.4%
Delivery Driver 4.4%
Department Manager 3.9%
Owner/Operator 3.4%
Facilities Coordinator 3.4%
Server 3.4%
Material Handler 3.4%
Crew Member 3.4%
Security Guard 2.9%
Administrative Assistant 2.9%

Do you work as a Facility Service Associate?

Facility Service Associate Demographics

Gender

Male

74.7%

Female

23.4%

Unknown

1.9%
Ethnicity

White

78.6%

Hispanic or Latino

14.6%

Asian

5.3%

Unknown

1.0%

Black or African American

0.4%
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Languages Spoken

Spanish

46.7%

Chinese

6.7%

Japanese

6.7%

Mandarin

6.7%

Russian

6.7%

Gujarati

3.3%

Korean

3.3%

French

3.3%

Dakota

3.3%

Arabic

3.3%

Italian

3.3%

Thai

3.3%

Hmong

3.3%
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Facility Service Associate Education

Schools

Southern New Hampshire University

8.6%

Northern Arizona University

6.9%

Liberty University

6.9%

University of Cincinnati

5.2%

University of Maine

5.2%

Delgado Community College

5.2%

University of Phoenix

5.2%

University of South Carolina - Columbia

5.2%

University of Northwestern - Saint Paul

5.2%

Kaplan University

5.2%

Towson University

5.2%

Idaho State University

5.2%

Northeastern University

5.2%

Mississippi State University

5.2%

Spokane Community College

3.4%

New York University

3.4%

Wentworth Institute of Technology

3.4%

University of Massachusetts - Boston

3.4%

California State University - East Bay

3.4%

Regency Beauty Institute

3.4%
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Majors

Business

28.0%

Criminal Justice

11.2%

Psychology

5.6%

Computer Science

5.1%

Computer Information Systems

4.2%

Accounting

4.2%

General Studies

3.7%

Electrical Engineering

3.7%

English

3.7%

Management

3.3%

Pharmacy

3.3%

Graphic Design

3.3%

Environmental Control Technologies/Technicians

3.3%

Electrical Engineering Technology

2.8%

Finance

2.8%

Liberal Arts

2.3%

Elementary Education

2.3%

Computer Engineering

2.3%

Music

2.3%

Health Care Administration

2.3%
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Degrees

Other

35.1%

Bachelors

31.1%

Associate

16.0%

Masters

7.6%

Certificate

6.7%

Diploma

2.4%

License

1.1%
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Internship
Temporary

How Would You Rate The Salary Of a Facility Service Associate?

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Top Skills for A Facility Service Associate

ResponsiveCustomerServiceSafetyChecksSalesFloorStoreEquipmentProceduresGeneralMaintenanceDeliveryTrucksHvacLoweBasicPreventativeMaintenanceStoreAreasOfficeSuppliesFSACarpetCleanBathroomsFloorScrubberInspectUnloadEntrance/ExitAreasOversee

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  1. Responsive Customer Service
  2. Safety Checks
  3. Sales Floor
You can check out examples of real life uses of top skills on resumes here:
  • Greet and acknowledge all customers in a friendly, professional manner and provide quick, responsive customer service
  • Adhere to the safe use of power equipment on and off the sales floor.
  • Perform preventative maintenance on store equipment.
  • Administered first aid according to prescribed procedures, and notified emergency medical personnel when necessary.
  • General Maintenance Upkeep of grounds around warehouse Keep restrooms cleaned Anything unable to repair I am responsible for calling into corporate

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