How to hire a facility service associate

How to hire a facility service associate, step by step

Here's a step-by-step facility service associate hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a facility service associate job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new facility service associate
• Step 8: Go through the hiring process checklist

What does a facility service associate do?

Post a facility service associate job for free, promote it for a fee

Post free

1. Identify your hiring needs

   Before you post your facility service associate job, you should take the time to determine what type of worker your business needs. While certain jobs definitely require a full-time employee, it's sometimes better to find a facility service associate for hire on a part-time basis or as a contractor.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   Hiring the perfect facility service associate also involves considering the ideal background you'd like them to have. Depending on what industry or field they have experience in, they'll bring different skills to the job. It's also important to consider what levels of seniority and education the job requires and what kind of salary such a candidate would likely demand.

   The following list breaks down different types of facility service associates and their corresponding salaries.

   Type of Facility Service Associate	Description	Hourly rate
   Facility Service Associate	General maintenance and repair workers fix and maintain machines, mechanical equipment, and buildings. They paint, repair flooring, and work on plumbing, electrical, and air-conditioning and heating systems.	$11-25
   Handyman	A handyman can perform various repair and maintenance tasks involving electricity, carpentry, plumbing, and even appliance installation. Most handymen work independently, but they can also choose to be part of a company... Show more	$15-29
   Groundskeeping Maintenance	A Groundskeeping Maintenance Worker performs several skilled and semi-skilled tasks in grounds keeping and building trade areas. They maintain turf places, including weed control and Integrated Pest Management... Show more	$11-18

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Cleanliness
   • Sales Floor
   • Facility Maintenance
   • Store Equipment
   • OSHA
   • FSA
   • Plumbing
   • HVAC
   • Ladders
   • General Maintenance
   • Hazmat
   • Building Maintenance
   • Safety Procedures
   • Safety Committee

   Check all skills

   Responsibilities:

   • Manage all mail room shipping, receiving and distribution; company FedEx administrator.
   • Manage building repair logs in addition to working with and disposing of HAZMAT materials.
   • Labele all hazardous cleaning supply for safety protocols per OSHA requirements.
   • Ensure the proper operation of systems in compliance with OSHA regulations and codes.
   • Pick and pack customer orders and be able to troubleshoot problems to resolutions.
   • Train and provide technical expertise to computer operators for power, HVAC, and fire.

   More facility service associate duties

3. Make a budget

   Including a salary range in your facility service associate job description is a great way to entice the best and brightest candidates. A facility service associate salary can vary based on several factors:

   • Location. For example, facility service associates' average salary in louisiana is 47% less than in massachusetts.
   • Seniority. Entry-level facility service associates earn 57% less than senior-level facility service associates.
   • Certifications. A facility service associate with a few certifications under their belt will likely demand a higher salary.
   • Company. Working for a prestigious company or an exciting start-up can make a huge difference in a facility service associate's salary.

   Average facility service associate salary

   $35,531yearly

   $17.08 hourly rate

   ---

   Entry-level facility service associate salary

   $23,000 yearly salary

   Updated January 30, 2026

   Average facility service associate salary by state

   Rank	State	Avg. salary	Hourly rate
   1	Massachusetts	$43,852	$21
   2	Minnesota	$43,304	$21
   3	Washington	$41,594	$20
   4	Alaska	$41,143	$20
   5	District of Columbia	$41,046	$20
   6	California	$40,972	$20
   7	New York	$40,628	$20
   8	Pennsylvania	$39,244	$19
   9	Wisconsin	$38,505	$19
   10	Illinois	$36,301	$17
   11	Indiana	$35,755	$17
   12	Hawaii	$35,638	$17
   13	Utah	$34,263	$16
   14	Ohio	$32,731	$16
   15	North Carolina	$31,693	$15
   16	South Carolina	$31,646	$15
   17	West Virginia	$31,403	$15
   18	Michigan	$31,389	$15
   19	Colorado	$30,970	$15
   20	Montana	$30,645	$15

   Average facility service associate salary by company

   Company

   Rank	Company	Average salary	Hourly rate	Job openings
   1	Microsoft	$118,461	$56.95
   2	MicroStrategy	$79,811	$38.37
   3	Global Partners	$71,306	$34.28	1
   4	VIVA USA	$63,847	$30.70
   5	Stanford University	$63,674	$30.61
   6	University of California	$58,092	$27.93	1
   7	Carnegie Mellon University	$56,261	$27.05	4
   8	DC Prep	$50,151	$24.11
   9	Ball	$47,073	$22.63
   10	ALDI USA	$47,061	$22.63
   11	Bausch + Lomb	$46,501	$22.36	4
   12	Abbott	$46,300	$22.26	2
   13	Cook Children's Medical Center	$45,527	$21.89
   14	Raytheon Technologies	$44,894	$21.58	1
   15	Pharmacists Mutual Insurance	$42,817	$20.59
   16	Tempus	$41,711	$20.05
   17	DISH Network	$41,644	$20.02
   18	HD Supply	$41,323	$19.87	10
   19	American College of Cardiology	$40,768	$19.60
   20	Hensel Phelps	$40,689	$19.56	3

4. Writing a facility service associate job description

   A job description for a facility service associate role includes a summary of the job's main responsibilities, required skills, and preferred background experience. Including a salary range can also go a long way in attracting more candidates to apply, and showing the first name of the hiring manager can also make applicants more comfortable. As an example, here's a facility service associate job description:

   Facility service associate job description example

   Round One Entertainment is looking for a Part-Time Facility Mechanic Associate in Deptford, NJ, at the Deptford Mall.
   
   The Mechanic assists the Facilities Manager in the maintenance of bowling/Spo-cha (where applicable) equipment and/or amusement arcade games, as well as assist customers as needed. In addition, mechanics support the Company’s programs designed to promote all products and/or services. Sports Challenge (Spo-Cha) equipment for locations that applies only. Travel to other store locations in the U.S. may be requested.
   
   Assist Facilities Manager in servicing and maintaining the facility, bowling equipment, and amusement arcade games.
   
   Response to customer complaints of machine malfunctions; analyzes the mechanism to find the root of the problem.
   Response to error calls for any bowling, amusement arcade, or spo-cha equipment issues. Maintain support and communication programs designed to promote products or services for the Bowling and Amusement Departments. Follow equipment operational compliance with appropriate laws and policies including OSHA safety practices and procedures. Stay informed on the company’s policies and procedures under the direction of Facilities Manager as they relate to the Bowling and Amusement Departments. Follows up to complete any assigned work Other tasks as assigned by the Facilities Manager/Supervisor and/or General Manager Ability to work varying shifts including weekends and holidays, as well as overtime to support business needs. Keeps a clean and organized workshop. Bowling: Updates the R1/manufacturer’s preventative maintenance charts for the bowling center equipment as posted. Conducts maintenance and repairs on bowling lanes, pinsetters, oiling machines, and other bowling-related equipment. Must successfully complete the mechanic training programs for the pinsetter type of their assigned center, as well as any other training programs developed for their position. Amusement (Arcade) Assist Facility Manager with the installation, maintenance, and repairs of both mechanical and electronic issues in arcade machines. Conducts maintenance and repairs on arcade machines. Must successfully complete the mechanic training programs designed for their position. Sports Challenge (Spo-Cha) *For locations that applies only Updates the R1/manufacturer’s preventative maintenance charts for the Spo-Cha equipment as posted. Conduct maintenance and repairs on Spo-Cha equipment and arcade machines. Assist Facilities Manager with the installation, maintenance, and repairs of both mechanical and electronic issues in arcade machines of Spo-Cha. Must successfully complete the mechanic training programs designed for their position. Facility Perform maintenance and repair tasks of the Facility Able to readily identify the most common problems with equipment such as controls and audio systems. Non-Essential Duties: Conducts alcohol and age restriction control in accordance with company policies. Maintains high ethical standards in the workplace. Reports all irregular issues and problems to general management for solution. Maintains good communication with all employees and external contacts. Complies with and upholds the confidentiality of all company policies and procedures. Responsible for maintaining a clean and safe working area. Qualifications:
   Facility Associates must possess a sense of customer service and interpersonal skills to include high integrity and respects for everyone. They must demonstrate good communication, strong critical and analytical thinking skills, and appreciation for diversity (thought, ethnic, gender, etc.). Education and/or Experience:
   One or more years of related experience or equivalent combination of education and experience in customer service or technical field preferred. Work Environment:
   While performing the duties of this job, the employee regularly works in a bowling center/arcade environment where high levels of noise, dust and activity can be expected. The noise level in the work environment is usually loud. Physical Demands:
   While performing the duties of this job, the employee is regularly required to bend, stretch, twist, climb and have a high level of mobility/flexibility in small spaces. The employee is required to stand and walk for extensive periods of time without breaks during busy times. In addition, the employee will need to be able to use their hands/fingers to handle and feel and reach objects. Lifting and/or moving up to 100lbs with assistance is required. The above job description identifies the essential job functions and skills needed by the person or persons assigned to this position. These job functions and skills are not a complete and exhaustive list of all responsibilities, duties and skills required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. The information contained herein is subject to change at the company’s discretion. Company DescriptionRound One Entertainment is a multi-entertainment center that features bowling, 300+ arcade games, billiards, karaoke, darts, bar and kitchen. We currently have stores in 21 states, and by year 2025 we expect to have stores in all 50 states. Round One first started in Osaka, Japan as a roller-skating rink in 1980, but after adding arcades and bowling into the facility, sales skyrocketed, and this along with all of our passionate staff have allowed us to grow into a multi-million-dollar entertainment company, with over 150 stores in Japan and U.S. alone. In 2020, Round One is projected to open 10 new entertainment centers across the US. By delivering excellent customer service to all-age groups, Round One has continued to succeed in becoming one of the fastest growing entertainment companies in America, with the help of all of our passionate bowling, amusement, food & beverage, cleaning, and mechanic staff. Round One’s mission is to bring smiles to everyone across the world by creating memorable experiences that brings family and friends together. As Round One continues to grow, there will be new challenges that will require us to keep innovating and working together as a team to create lasting amusement and entertainment experiences.
   
   If you're looking for a fun, challenging, and rewarding career with a growing entertainment company, please submit your resume today. We are looking forward to your application!

   Copy this example

   

5. Post your job

   To find the right facility service associate for your business, consider trying out a few different recruiting strategies:

   • Consider internal talent. One of the most important sources of talent for any company is its existing workforce.
   • Ask for referrals. Reach out to friends, family members, and current employees and ask if they know or have worked with facility service associates they would recommend.
   • Recruit at local colleges. Attend job fairs at local colleges to recruit facility service associates who meet your education requirements.
   • Social media platforms. LinkedIn, Facebook and Twitter now have more than 3.5 billion users, and you can use social media to reach potential job candidates.

   Post your job online:

   • Post your facility service associate job on Zippia to find and recruit facility service associate candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   Recruiting facility service associates requires you to bring your A-game to the interview process. The first interview should introduce the company and the role to the candidate as much as they present their background experience and reasons for applying for the job. During later interviews, you can go into more detail about the technical details of the job and ask behavioral questions to gauge how they'd fit into your current company culture.

   It's also good to ask about candidates' unique skills and talents to see if they match your ideal candidate profile. If you think a candidate is good enough for the next step, you can move on to the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new facility service associate

   Once you've found the facility service associate candidate you'd like to hire, it's time to write an offer letter. This should include an explicit job offer that includes the salary and the details of any other perks. Qualified candidates might be looking at multiple positions, so your offer must be competitive if you like the candidate. Also, be prepared for a negotiation stage, as candidates may way want to tweak the details of your initial offer. Once you've settled on these details, you can draft a contract to formalize your agreement.

   It's equally important to follow up with applicants who don't get the job with an email letting them know that the position has been filled.

   To prepare for the new employee's start date, you can create an onboarding schedule and complete any necessary paperwork, such as employee action forms and onboarding documents like I-9 forms, benefits enrollment, and federal and state tax forms. Human Resources should also ensure that a new employee file is created.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

   Sign up to download full list

   Sign up

How much does it cost to hire a facility service associate?