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What does a facility worker do?

Updated January 8, 2025
6 min read
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Facility worker responsibilities

Here are examples of responsibilities from real facility worker resumes:

  • Manage building repair logs in addition to working with and disposing of HAZMAT materials.
  • Assist with day to day landscape work, such as: mowing, weed whacking, tree removal, etc.
  • Maintain HVAC equipment relate to safe and clean operations of the campus.
  • Record and implement all schedule maintenance of HVAC, fire and security systems as required.
  • Repair company air conditioning, heating, ventilation, and refrigeration equipment.
  • Manage all mail room shipping, receiving and distribution; company FedEx administrator.

Facility worker skills and personality traits

We calculated that 8% of Facility Workers are proficient in Ladders, Cleanliness, and Plumbing. They’re also known for soft skills such as Customer-service skills, Dexterity, and Troubleshooting skills.

We break down the percentage of Facility Workers that have these skills listed on their resume here:

  • Ladders, 8%

    Utilize safety practices relating to aerial lift vehicles, ladders and potentially hazardous environments.

  • Cleanliness, 8%

    Maintained campus security, safety and cleanliness.

  • Plumbing, 7%

    Performed duties in the area of plumbing, electrical, janitorial, and technical duties.

  • General Maintenance, 7%

    Managed general maintenance and repairs for 350 residents of a not-for-profit continuing care retirement community.

  • Hand Tools, 6%

    Clean work area, dispose of trash and hazardous waste appropriately; store equipment and hand tools.

  • Mowing, 5%

    Operate computerized energy management; Operates mowing and snow removal equipment.

Common skills that a facility worker uses to do their job include "ladders," "cleanliness," and "plumbing." You can find details on the most important facility worker responsibilities below.

Customer-service skills. One of the key soft skills for a facility worker to have is customer-service skills. You can see how this relates to what facility workers do because "these workers interact with customers on a regular basis." Additionally, a facility worker resume shows how facility workers use customer-service skills: "assisted customer departments in planning for building maintenance and provided technical assistance. "

Dexterity. Another soft skill that's essential for fulfilling facility worker duties is dexterity. The role rewards competence in this skill because "many repair and maintenance tasks, such as repairing small devices, connecting or attaching components, and using hand tools, require a steady hand and good hand–eye coordination." According to a facility worker resume, here's how facility workers can utilize dexterity in their job responsibilities: "maintained grounds, preformed snow removal, and ran lifts in order to work in areas of high elevation. "

Troubleshooting skills. facility workers are also known for troubleshooting skills, which are critical to their duties. You can see how this skill relates to facility worker responsibilities, because "workers find, diagnose, and repair problems." A facility worker resume example shows how troubleshooting skills is used in the workplace: "consisted of plumbing, electrical troubleshooting, and any minor repairs around building. "

All facility worker skills

The three companies that hire the most facility workers are:

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Compare different facility workers

Facility worker vs. Maintenance lead technician

A maintenance lead technician oversees the daily maintenance operations of a department or establishment. Their duties revolve around conducting inspections and regular maintenance checks on facilities and equipment, performing repairs as necessary. They are also responsible for troubleshooting issues, fixing and replacing components, cleaning different areas, installing fixtures, and providing technical support to employees. Additionally, a maintenance lead technician guides and trains junior technicians while implementing the company's policies and safety standards for a smooth and efficient workflow.

The annual salary of maintenance lead technicians is $13,421 higher than the average salary of facility workers.While their salaries may differ, the common ground between facility workers and maintenance lead technicians are a few of the skills required in each roleacirc;euro;trade;s responsibilities. In both careers, employee duties involve skills like ladders, plumbing, and hand tools.

There are some key differences in the responsibilities of each position. For example, facility worker responsibilities require skills like "cleanliness," "general maintenance," "maintenance tasks," and "grass." Meanwhile a typical maintenance lead technician has skills in areas such as "preventative maintenance," "customer service," "plc," and "cmms." This difference in skills reveals the differences in what each career does.

Maintenance lead technicians tend to make the most money working in the manufacturing industry, where they earn an average salary of $54,994. In contrast, facility workers make the biggest average salary, $43,451, in the manufacturing industry.maintenance lead technicians tend to reach similar levels of education than facility workers. In fact, maintenance lead technicians are 0.3% more likely to graduate with a Master's Degree and 0.0% less likely to have a Doctoral Degree.

Facility worker vs. Groundskeeping maintenance

A Groundskeeping Maintenance Worker performs several skilled and semi-skilled tasks in grounds keeping and building trade areas. They maintain turf places, including weed control and Integrated Pest Management. They also cut and install window glass. These professionals replace broken pipes, replace gaskets, replace washers, replace faucets, flush sewer lines, and clean clogged drains. A Groundskeepipng Maintenance Worker must know how to operate hand equipment and power tools and identify and repair minor roof leaks.

Groundskeeping maintenance positions earn lower pay than facility worker roles. They earn a $6,729 lower salary than facility workers per year.A few skills overlap for facility workers and groundskeeping maintenances. Resumes from both professions show that the duties of each career rely on skills like "cleanliness," "plumbing," and "mowing. "

In addition to the difference in salary, there are some other key differences worth noting. For example, facility worker responsibilities are more likely to require skills like "ladders," "general maintenance," "hand tools," and "minor maintenance." Meanwhile, a groundskeeping maintenance has duties that require skills in areas such as "customer service," "perform routine maintenance," "pet," and "fryers." These differences highlight just how different the day-to-day in each role looks.

Groundskeeping maintenances earn a lower average salary than facility workers. But groundskeeping maintenances earn the highest pay in the real estate industry, with an average salary of $32,000. Additionally, facility workers earn the highest salaries in the manufacturing with average pay of $43,451 annually.groundskeeping maintenances earn similar levels of education than facility workers in general. They're 1.4% less likely to graduate with a Master's Degree and 0.0% less likely to earn a Doctoral Degree.

Facility worker vs. Maintenance technician

Maintenance technicians are technicians who specialize in the preservation of office facilities. They have in-depth knowledge of how various office equipment or fixtures work so that they can immediately identify how to repair them in case of breakdowns. Maintenance technicians perform diagnostics and routine maintenance activities to ensure that everything in the office is running well. They immediately repair problems in fixtures or equipment to avoid any further damages or safety concerns. They should be familiar with occupational safety and health standards to ensure that the office is a safe place to work.

On average, maintenance technicians earn higher salaries than facility workers, with a $6,052 difference per year.facility workers and maintenance technicians both have job responsibilities that require similar skill sets. These similarities include skills such as "ladders," "cleanliness," and "plumbing," but they differ when it comes to other required skills.

There are many key differences between these two careers, including some of the skills required to perform responsibilities within each role. For example, a facility worker is likely to be skilled in "general maintenance," "grass," "minor maintenance," and "cpr," while a typical maintenance technician is skilled in "customer service," "industrial maintenance," "plc," and "osha."

Maintenance technicians earn the highest salary when working in the manufacturing industry, where they receive an average salary of $50,146. Comparatively, facility workers have the highest earning potential in the manufacturing industry, with an average salary of $43,451.Most maintenance technicians achieve a similar degree level compared to facility workers. For example, they're 0.7% less likely to graduate with a Master's Degree, and 0.0% less likely to earn a Doctoral Degree.

Facility worker vs. Handyman

A handyman can perform various repair and maintenance tasks involving electricity, carpentry, plumbing, and even appliance installation. Most handymen work independently, but they can also choose to be part of a company. Furthermore, a handyman must also discuss the extent of repairs to clients, even sharing insights on maintaining facilities in good condition. There are instances when a handyman may be required to work in a group setting, which requires an active line of communication and coordination.

Handymen tend to earn a higher pay than facility workers by an average of $7,407 per year.According to resumes from facility workers and handymen, some of the skills necessary to complete the responsibilities of each role are similar. These skills include "plumbing," "general maintenance," and "mowing. "

Even though a few skill sets overlap between facility workers and handymen, there are some differences that are important to note. For one, a facility worker might have more use for skills like "ladders," "cleanliness," "hand tools," and "maintenance tasks." Meanwhile, some responsibilities of handymen require skills like "customer service," "drywall repair," "caulking," and "sheetrock. "

Handymen enjoy the best pay in the construction industry, with an average salary of $51,528. For comparison, facility workers earn the highest salary in the manufacturing industry.handymen reach similar levels of education compared to facility workers, in general. The difference is that they're 0.5% more likely to earn a Master's Degree, and 0.0% more likely to graduate with a Doctoral Degree.

Types of facility worker

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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