Laundry Attendant Full Time OR Part-time, Weekends required
Fairfield Inn & Suites Hilliard West Columbus job in Columbus, OH
Job DescriptionThe Fairfield by Marriott Columbus/West is looking for a professional, energetic Laundry Attendant with housekeeping experience. As a Laundry Attendant, you will have the goal of completing daily laundry of towels, sheets and all other linens from the guest rooms to support our housekeeping department. A Laundry Attendant is responsible for distributing clean linens to guest rooms, and/or having them ready for the housekeeping staff, to mirror the hotel's continuing effort to deliver outstanding guest service and financial profitability.
What will I be doing?
As a Laundry Attendant you are responsible for distributing clean linens to guest rooms in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Deliver linen to areas throughout the hotel and store linens according to size, color and department
Load and deliver carts according to specifications
Conduct inventory, complete appropriate inventory forms, and determine restocking requirements
Maintain complete and accurate records of distributed linen
Greet guests in a friendly manner
What are we looking for?
Our core of business is guest service.
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Teamwork - We're team players in everything we do.
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
The Laundry Attendant must be able to lift up to 40lbs and have experience in managing laundry machines. Having experience in housekeeping is a bonus. You also must be a team player and help with all functions of the back of the house operations.
Full-time, Part-time available. Must be available to work weekends.
Housekeeping Room Attendant Part Time
Fairfield Inn & Suites Youngstown Boardman/Poland job in Youngstown, OH
Job Description
YOUR NEXT DESTINATION AWAITS
Careers at Commonwealth Lodging
Top Notch Talent + World Class Hospitality
We take a proactive, hands-on approach to hotel management. Our team boasts extensive experience in all areas of hospitality management.
Core Values: Team First, Own It, Relationship Oriented, Professionalism, Integrity/Honest
Position Summary
The Housekeeping Room Attendant involves high Guest Contact and presents the first point of contact with our guests. Maintain a high standard of sanitation and cleanliness of the hotel. While keeping all areas free of safety hazards and performing tasks in a safe and efficient manner. Clean guest rooms as assigned, ensuring hotel's established standards of cleanliness, and replace required supplies. Vacuum carpets and clean windows. Ensure carts are clean and stocked with cleaning and room supplies. Complete assignment sheets. Report all maintenance problems to supervisor. This industry functions seven (7) days a week, twenty-four (24) hours a day.
Physical responsibilities include Exert physical effort in lifting/transporting at least 25 pounds; Push/pull carts and other equipment up to 100 pounds; Endure various physical movements throughout the work areas; Work environment - front office, and all areas of the hotel. The job involves working under variable temperature conditions and noise levels, in indoor and outdoor settings; Must be able to stand and exert well-paced mobility for lengthy periods of time; Work environment - Guest Rooms, Guest and Service Corridors, Housekeeping Office. Job involves working under variable temperature conditions and noise levels, in indoor settings, and around fumes and/or odor hazards, dust and/or mite hazards, biohazards and chemicals; Must be able to stand and exert well-paced mobility for lengthy periods of time; Must be able to reach above head and shoulder height to perform job duties.
Preferred Qualifications
Education: High School Graduate or General Education Degree (GED): or Work Equivalent
Related Work Experience: Computer skills required. Familiarity with Microsoft Office preferred. Previous housekeeping experience preferred.
Requires Good understanding of the English language and communication skills both written and verbal. Previous housekeeping experience preferred. Knowledge of proper cleaning techniques, requirements and use of equipment. Knowledge of proper chemical handling.
Supervisory Experience: None
Banquet Set Up Associate (part-time)
Wilmington, OH job
Ask about our SIGN ON BONUS!!!
The Roberts Centre located in Wilmington Ohio is currently seeking a Banquet Set Up Associate to assist our Banquets Team. The Banquet Set Up Associate is responsible for assisting with set up and tear down of events as well as ensuring the cleanliness of the facility.
Primary Responsibilities:
Follow the daily assigned set-up pack, Banquet Event Order and diagrams to accurately set meetings and social functions according to the sales contract and property standards.
Setup meeting and ballroom spaces to include moving and setting tables, chairs, staging, dance floor, etc.
Ensure all events are broken down in a timely manner upon conclusion of function.
Reset room for upcoming functions
Ensure that all storage spaces are clean, organized and secured on a daily basis.
Maintain the safety of the event center by ensuring all pathways, entrances/exits are free of equipment and obstacles.
Maintain and monitor all unused spaces daily to ensure the spaces are secure, clean and tour ready.
Report all damaged equipment to management for timely repair.
Other Duties as assigned by Management.
Required Skills:
• Physical strength to carry out multitasks.
• Ability to understand and comprehend diagrams.
• Able to react quickly to changes.
Required Experience: • Prior experience preferred but not necessary.
The Holiday Inn and Roberts Centre is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities.
We are proud to be a Drug Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment.
Operations Manager
Fairfield Inn By Marriott Columbus/New Albany, Oh job in Columbus, OH
Job Description
Discover a world of opportunity and excitement with SJB Management Inc./SJB Hotels LLC! As a dynamic, family-oriented company, we proudly own and manage five exceptional Hilton and Marriott brand locations. With over 30 years of award-winning experience, our Ohio-based team is dedicated to expanding and enhancing our presence throughout the region.
Join us and become a vital part of a passionate, hard-working team in the vibrant hospitality industry. Experience the thrill of working in top-tier hotels, where every day brings new adventures and the chance to make a difference. At SJB, we believe in combining dedication with fun, ensuring that our employees thrive both professionally and personally. Come be a part of our success story and embark on an exciting career journey with us!
Job Summary:
The Front Desk Manager at Fairfield Inn by Marriott Columbus/New Albany, OH is responsible for ensuring the smooth and efficient operation of the front desk, providing exceptional customer service to guests, and overseeing the performance of front desk staff. This is a full-time, hourly position within the hospitality/restaurant industry, located in Columbus, Ohio. The position is an individual contributor role, reporting directly to the General Manager.
Compensation & Benefits:
Salary range: $16-18 per hour
Benefits include: Health insurance, paid time off, discounted hotel stays, and ongoing training and development opportunities.
Responsibilities:
- Manage the daily operations of the front desk, including check-in/check-out procedures, room reservations, and guest requests.
- Train and supervise front desk staff to ensure exceptional customer service and efficient workflows.
- Handle and resolve any guest complaints or issues in a timely and professional manner.
- Maintain accurate records and reports, including room occupancy, revenue, and guest information.
- Collaborate with other hotel departments to ensure a seamless and enjoyable guest experience.
- Monitor and maintain inventory of essential supplies for the front desk, such as registration cards and promotional materials.
- Utilize hotel software programs to manage reservations, room assignments, and financial transactions.
- Assist with scheduling, payroll, and budgeting for the front desk department.
- Ensure compliance with hotel policies and procedures, as well as industry regulations.
- Continuously strive to improve the overall guest experience and exceed guest expectations.
Requirements:
- High school diploma or equivalent; Bachelor's degree in Hospitality or related field preferred
- Minimum of 2 years of experience in a front desk or customer service management role within the hospitality industry
- Excellent communication and interpersonal skills
- Strong leadership and team management abilities
- Proven customer service and problem-solving skills
- Proficiency in Microsoft Office and hotel software systems
- Ability to work flexible hours, including weekends and holidays
- Knowledge of EEOC guidelines and commitment to promoting a diverse and inclusive workplace
EEOC Statement:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Guest Service Agent
Grove City, OH job
Property Location:
4109 Parkway Centre Drive - Grove City, Ohio 43123You belong at Drury Hotels.
Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.
WHAT YOU CAN EXPECT FROM US
So. Much. More.
Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.
Incentives -
Quarterly bonuses up to $3200/year (we succeed together!) based on hotel results
Work-life-balance
- Flexible scheduling, paid time off, hotel discounts and free room nights
Career growth -
Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
Health and well-being -
Medical, dental, vision, prescription, life, disability and Team Member Assistance Program
Retirement -
Company-matched 401(k)
Award-winning
- Ranked among Newsweek's America's Greatest Workplaces 2025
What you will do:
Serve as the happy, helpful face of our hotel to guests entering and departing our front door.
Ensure exceptional, positive experiences for our diverse team members and guests.
Assist guests in a friendly, efficient, courteous, and professional manner.
Perform front desk related functions, which include checking guests in and out, promoting company programs, maintaining guest records, cash handling, monitoring guest satisfaction, and problem resolution.
Assist with breakfast and 5:30 p.m. Kickback service, which may include food preparation, set up, guest service (host or bartender), and clean-up.
Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers.
Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude.
What we expect of you:
With your can-do spirit and unique personality, you will shine at Drury Hotels.
We seek friendly, highly organized communicators and multitaskers with these qualifications.
Warm and friendly manner in relating to and interacting with the public
Demonstrated attention to detail while handling multiple tasks simultaneously
Familiarity with handling money, making change, and using office machines in day-to-day activities
Ability to speak and receive direction (written and verbal direction) in English
Willingness and ability to work alone as scheduled
Rise. Shine. Work Happy.Hiring Immediately!
Auto-ApplyHost/Hostess
Mount Orab, OH job
Hostess
Reports To: Shift Leader / Assistant Manager / General Manager
Greets, seats and assists guests to help ensure all guests receive high end service and attention.
Essential Job Functions:
1) Greets guests as they enter and thanks and ensures satisfaction of guests as they exit.
2) Assists in managing guest flow by utilizing the floor chart and following management direction.
3) Assists guests in their basic needs, such as with high chairs, drink refills, etc.
Other Functions:
1) Assists servers in ensuring guest satisfaction by helping to refill drinks, pre-bus and bus tables.
2) Ensures restrooms are clean and maintained throughout day.
3) Ensures all guests are told thank you and goodbye as they exit
4) Participates in all required training programs, marketing programs and new store openings.
5) Resolves all guest concerns/complaints in a prompt and professional manner according to standards and policies.
6) Performs any and all other tasks as assigned by General Manager, Assistant Manager or Shift Leader
Requirements
Minimum Requirements:
•Minimum of 16 years of age.
•Customer service oriented; smiles, friendly and hospitality-oriented personality.
•Ability to communicate with a diverse staff of co-workers and base effectively.
•Availability to work all shifts necessary to operate the restaurant. Hours vary depending upon work efficiencies and other job demands.
•Able to work in a fast paced, full-service restaurant.
•Must be able to lift up to 25#, memorize table numbers and server's names.
•Must be able to reach, bend, stoop, lift, carry and wipe.
•Reading and writing skills are required.
•Walks and stands during entire shift, cleans an performs side-work functions as assigned by the Manager on duty.
Maintenance
Fairfield Inn job in Athens, OH
Job Title: Chief Engineer-Hotel
Reports To: General Manager
FLSA Status: Non-Exempt
Summary: The Chief Engineer-Hotel will be responsible for ensuring the property is maintained and remains in good condition, helping to ensure guest satisfaction and safety. This position is also required to manage others on the team and be part of the executive management team.
Management Company: We are looking for team members who want to be in a positive work environment. We know Team Members enjoy coming to work in a family environment. Themed holiday events and milestones are celebrated throughout the year. Come and join our team so that we can provide clean rooms, excellent service and have some fun along the way!
Essential Duties and Responsibilities:
Performs essential maintenance duties and responsibilities including:
Guestroom, public space, exterior, and mechanical preventive maintenance
Respond to daily guest room maintenance requests
Complete renovation projects, capital improvements, and any other special projects
Perform daily swimming pool and spa water testing, treatment, and clean up
Perform general landscaping and general grounds upkeep
Complete painting, dry wall and wall vinyl repairs
Complete electrical, plumbing, and HVAC equipment repairs and monthly maintenance
Maintains inventory of supplies, tools, and parts used for repairs and maintenance
Submits request to the General Manager if parts or supplies need ordered
Completes quarterly preventative maintenance plans of every guest room and public area using the SJB PM Program. Must use proper forms to document PM's
Submits completed end of the week report (EOW) to the General Manager and the VP of Operations every Friday
Completes Monthly SJB reports using the SJB Maintenance Program
Conducts monthly elevator inspection using the correct state elevator forms
Completes full inspection of exterior and interior of the property
Maintains the appearance of hotel exterior including, but not limited to, shoveling walkways in the winter, weeding landscape beds, keeping the parking lot clear of debris, and if a flat roof, sweeping off the roof
Flips mattresses on a quarterly basis as required by law, if applicable.
Performs daily up keep and maintenance of company vans, if applicable
Performs all other duties as may be assigned
Supervisory: Utility and van drives, if assigned by the General Manger.
Competencies:
Customer Service - Manages difficult or emotional client and employee situations; Responds promptly to client and employee needs; Solicits client feedback to improve service; Responds to requests for service and assistance; Meet commitments.
Safety - The employee is safety conscious about the work environment and equipment. The work area is free of debris to prevent trip and slip hazards. All products and equipment are stored in its proper location. All safety guards and other safety devices are in its proper location, are functional, and utilized effectively on a consistent basis. Standard operating procedures, safety work rules and good general manufacturing practices are followed on a daily basis.
Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
Problem Solving - Identifies and resolves problems in a timely manner; Develops alternative solutions; Uses reason even when dealing with emotional topics.
Professionalism - Approaches others in a tactful manner; Reacts well under pressure.
Time Management - Prioritizes work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Develops realistic action plans.
Qualifications:
Education and/or Experience: High School Diploma (or GED or High School Equivalence Certificate) preferred. A minimum of 2 years experience in maintenance trades, including electrical, plumbing, mechanical and carpentry preferred. Hospitality experience a plus. Certifications in plumbing, electrical, and pool maintenance a plus.
Language Skills: Ability to read, analyze, and interpret documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to interact clearly and effectively, in both written and oral communication, with supervisor, clients, staff, vendors, etc.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This job requires the employee to regularly talk or hear and frequently to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and taste or smell. The employee is occasionally required to sit, stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, far vision, color vision, peripheral vision, depth perception, ability to adjust focus, climbing stairs, grasping, and pushing/pulling,
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee is frequently exposed to fumes or airborne particles; outside weather conditions; extreme cold and extreme heat. The employee is occasionally exposed to toxic or caustic chemicals and risk of electrical shock. The noise level in the work environment can be sometimes loud.
Other Qualifications: Valid Driver's License is required.
Auto-Apply
Server
Reports To: Shift Leader / Assistant Manager / General Manager
Creates a remarkable experience for all guests by delivering service and quality food to all guests following standards.
Essential Job Functions:
Greets guests as they enter and thanks and ensures satisfaction of guests as they exit.
Suggestively sells and answers questions regarding food, beverages and service.
Assists guests in their basic needs, such as with highchairs, drink refills, etc.
Works as a team member with other servers to help ensure guests not in their section are also taken care of.
Writes down all guest orders and special requests without error. Inputs all orders accurately into computer system.
Assists by running food orders to the dining room, bussing tables, etc.
Observes guests and responds to additional requests, follows-up to ensure food is of the best quality.
Prepares and delivers non-alcoholic beverages, silverware, food and desserts.
Ensures all items are rung on guest's check.
Completes running side duties throughout shift and completes server outwork duties at end of shift.
Cashes out all guest transactions and is responsible for their sales revenue throughout shift.
Other Functions:
Participates in all required training programs, marketing programs and new store openings.
Resolves all guest concerns / complaints in a prompt and professional manner according to standards and policies.
Performs any and all other tasks as assigned by General Manager, Assistant Manager or Shift Leader.
Requirements
Minimum Requirements:
Minimum of 16 years old (19 at Butterbee's to serve alcohol).
Customer service oriented; smiles, friendly and hospitality-oriented personality
Ability to communicate with a diverse staff of co-workers and guest base effectively
Availability to work all shifts necessary to operate. Hours vary depending upon work efficiencies and other job demands
Able to work in a fast paced, full-service restaurant
Must be able to lift up to 25#, memorize table numbers and server's names.
Must be able to reach, bend, stoop, lift, carry and wipe.
Reading and writing skills are required
Walks and stands during entire shift, cleans and performs side-work functions as assigned by the Manager on duty
Director of Sales
Fairfield Inn By Marriott Columbus/New Albany, Oh job in Columbus, OH
Job Description
Are you a driven, people-loving, results-focused sales professional who thrives on building relationships and closing deals? Then please lead the charge as our next Director of Sales! At SJB Hotels, we believe hospitality starts with energy, and we're looking for someone who brings it daily. This role isn't just about spreadsheets and phone calls (though there are a few); it's about getting out into the community, representing a fantastic hotel, and finding smart, creative ways to fill rooms and exceed revenue goals. From partnering with the GM on strategy to diving into front desk sales coaching, this is a dynamic leadership role where no two days are ever the same.
Required Tasks:
Job duties include but are not limited to:
- Assist the General Manager (GM) in strategizing the Average Daily Rate (ADR) and Occupancy for annual budgets.
Sales and Marketing Duties:
- Conduct a minimum of 15 marketing calls daily, including personal, cold calls, and phone outreach.
- Attend monthly Chamber, CVB meetings, and other community events to represent the hotel.
- Regularly review daily revenues to assess performance.
- Establish room rates for Long-Term Negotiated Rates (LNRs).
Revenue Maximization:
- Monitor occupancy and ADR trends to maximize revenue.
- Monitor and manage rate programs effectively.
- Maintain accurate room inventory in the Property Management System (PMS)
- Teach and train essential job duties for each Front Desk (FD) position related to sales.
- Provide leadership and hands-on management activities to support the team.
General Requirements:
- Maintain a working telephone for effective communication.
- Uphold the highest standards for personal appearance and hygiene.
- Possess reliable transportation for commuting to work.
- Maintain regular and reliable attendance as approved by the GM.
- Perform any other duties as assigned by the GM.
Required Skills:
- Fluent verbal and written communication skills.
- Proficiency in MS Office products such as Outlook, Word, Works, and Excel.
- Comprehensive understanding of the SJB's policies and procedures.
- Ability to positively promote the SJB's policies and procedures.
- Capability to maintain positive relationships with co-workers and corporate partners.
- Thorough understanding of the Property Management System within 90 days of employment.
- Identify and utilize contacts within SJB Hotels, Inc. and its partners if applicable.
- Knowledge and ability to teach revenue management principles.
Front Desk Associate
Fairfield Inn By Marriott Columbus/New Albany, Oh job in Columbus, OH
Job Description
Job Title: Front Desk Associate
Reports To: Assistant General Manager
FLSA Status: Non-Exempt
Summary: The Front Desk Associate is responsible for ensuring guests are checked in and out of the hotel while answering any questions or concerns guests or visitors may have.
Essential Duties and Responsibilities:
Processes guest check-in and check-out in a professional, hospitable, and friendly manner
Enforces and executes all cash handling, check, and credit policies to accurately balance transactions, charges and payments, and guest billing
Delivers all guest messages, mail, and packages in a timely manner
Greets persons entering establishment immediately and directs or escorts them to specific destinations
Operates front desk equipment including but not limited to: Switchboard and PMS. Operates all ADA Compliant devices including pool lift and TTY accessibility suitcase
Maintains consistent communication especially with all departments
Completes necessary shift paperwork and ensures accuracy on shift checklist, log book, courtesy call back log, bank/shift sign-over, adjustment log, vendor log, and all other forms, reports or checklists assigned
Closes guest accounts at time of check out and assures satisfaction
Research and attempt to resolve guest complaints or problems within the established guidelines
Assists with cleaning up the lobby and monitoring the breakfast bar
Performs an average score of at least 6 on two test calls per quarter if tested
Produces 2 potential sales leads through internet research each week
Completes coaching calls as required
Stocks and maintains product inventories for Suite Shop/Market
Performs all other duties as may be assigned
Competencies:
Customer Service - Manages difficult or emotional client and employee situations; Responds promptly to client and employee needs; Solicits client feedback to improve service; Responds to requests for service and assistance; Meet commitments.
Safety - The employee is safety conscious about the work environment and equipment. The work area is free of debris to prevent trip and slip hazards. All safety guards and other safety devices are in its proper location, are functional, and utilized effectively on a consistent basis.
Language Skills: Ability to read, analyze, and interpret documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to interact clearly and effectively, in both written and oral communication, with supervisor, clients, staff, vendors, etc.
Problem Solving - Identifies and resolves problems in a timely manner; Develops alternative solutions; Uses reason even when dealing with emotional topics.
Professionalism - Approaches others in a tactful manner; Reacts well under pressure.
Time Management - Prioritizes work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Develops realistic action plans.
Qualifications:
Education and/or Experience: High School Diploma (or GED or High School Equivalence Certificate) preferred.
Computer and Equipment Skills:
General computer knowledge including but not limited to: Excel, Word, Microsoft Outlook, Access database, Adobe, and Internet Explorer. Website training a plus. Must be able to operate a calculator, fax, and printer.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This job requires the employee to regularly talk or hear and frequently to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to sit, stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, far vision, color vision, peripheral vision, depth perception, ability to adjust focus, climbing stairs, grasping, and pushing/pulling,
Banquet Houseman Setup
Akron, OH job
DoubleTree by Hilton Akron/Fairlawn - NOW HIRING BANQUET SET UP
(Located across the street from Summit Mall at 3180 W. Market St. Fairlawn, OH 44333)
SummaryLarge, upscale hotel. Beautiful meeting rooms and banquet space.
* Set up tables, chairs, linen, dance floor, audio visual per the customer contract.
* Clear, clean and vacuum banquet rooms.
* Offer customer assistance.
* Schedules are flexible.
Skills/Requirements• Ability to lift, carry, push, pull up to 75 lbs.• Ability to read and understand BEO (Banquet Event Order- customer contracts)• Must be available weekends and holidays• Conservative appearance (no visible tattoos, natural hair colors, etc.)• Positvite attitude and cordial with guests
Benefits May Include:
Complimentary Meal when working 4 or more hours
Free parking
Discounted Hotel Rooms nationwide
Health Insurance
Dental insurance
Vision Insurance
401(k) Matching Retirement Plan
Paid Holidays
Paid Vacation Days
Paid Sick Days
Background Check & References Required
EEO
Auto-ApplyAssistant Manager
Mount Orab, OH job
Reports to: General Manager
The Assistant General Manager assists the General Manager in all areas of restaurant operations to ensure success, including safety and security, personnel management, hospitality, quality, service, cleanliness, human resources and financial results.
Essential Job Functions:
Assists in the supervision and direction of employees to ensure a safe and secure environment is maintained.
Supervises shifts and directs managers and employees to deliver guest hospitality, ensure quality products are made and delivered, executes on service standards and maintains cleanliness standards.
Manages employee performance by assisting in the selection of employees, training, communicating, delegating to employees, supervising work and providing feedback.
Provides input to the General Manager on hiring, disciplinary action, and termination of employees in accordance with policies and procedures.
Maintains financial controls primarily through sales growth, labor, liquor and food cost control, as well as other controllable cost areas.
Assists in creation of food, paper, and beverage orders.
Assists in sales forecasting and employee scheduling.
Supervises and directs an employee staff of up to 40+ per shift.
Other Job Functions:
Completes and files daily and weekly paperwork, banking and cash procedures and maintains office organization. Analyzes reports on a daily, weekly, and monthly basis.
Assists employees as needed in product preparation and serving of guests.
Ensures compliance with all federal and state laws and standard operation policies.
Participates in all required training programs, marketing programs, and new store openings.
Conducts daily employee meetings.
Resolves all guest and employee concerns/complaints in a prompt and professional manner according to standards and policies.
Must be able to lift up to 50# and perform all functions of Assistant Manager position
Performs any and all other tasks as assigned by the General Manager or Upper Management.
Requirements
Minimum Requirements:
High School Diploma or equivalent and minimum of 21 years of age
Customer service oriented and able to work in a fast-paced environment.
Ability to communicate with a diverse staff and guest base effectively
Certified in all employee positions, both kitchen and front of the house.
Completed MIT program through internal development or possess a minimum of 2 years' experience in another restaurant as management.
Availability to work all shifts necessary to operate a Butterbee's; Hours varies depending upon work efficiencies and other job demands.
Basic computer and accounting skills
Serv-Safe certification preferred; must be certified with-in 6 months of hire or promotion.
Posses a valid driver's license and current auto insurance proof required.
Continental Breakfast
Chillicothe, OH job
Job Description
We are currently seeking a qualified, highly motivated breakfast attendant to fill an immediate opening. The successful candidate will have great communication skills, a professional and relaxed demeanor, and a strong ability to multi-task while preparing, serving, and cleaning up the hot breakfast bar for guests. In addition, they must follow all company policies and procedures.
This position starts at 5am and works about 6 to 7 hours a day.
Essential Duties and Responsibilities include the following: (Other duties may be assigned)
Follows all local and state health department policies and guidelines.
Maintains a high standard of food quality and presentation.
Follow all required food and breakfast condiment guidelines.
Ensures an exceptional guest experience by providing courteous, friendly guest service through discovering and responding promptly and efficiently to inquiries, requests and complaints.
Always contributes to maintaining a positive work environment for our diverse team and guests.
Maintain proper level of all food, condiments and paper products according to levels of occupancy.
Must ensure all equipment and wares are clean and in good working order.
Serving areas must be cleaned continuously during breakfast hours and following cleaning guidelines at the closing of breakfast.
Responsible for ordering all required breakfast items and proper quantities.
Be able to stand for long periods of time, lift up to 25 lbs. and work with cleaning chemicals.
Housekeeper/Room Attendant
Cleveland, OH job
Located in a landmark building constructed in 1890, Hyatt Regency Cleveland at The Arcade provides a historic hotel experience with convenient access to downtown Cleveland. Just steps from the vibrant East 4th Street Entertainment District and a 10-minute walk from all major sporting and entertainment venues, the hotel offers 293 rooms and 14,000 square feet of meeting and event space. With Hyatt Regency Cleveland's central downtown location and distinctive historic look, we attract guests for all occasions, ranging from business travelers to sports fans to wedding parties.
Are you ready?
Because we are looking for a Room Attendant!
What does the ROLE entail?
* Responsible for servicing and maintaining the cleanliness of the guest rooms, including guest departures and stay overs
* Strong guest service orientation in order to ensure high guest expectations
* Fast-paced environment that requires moderate amounts of walking and continuous standing
* Ensure clean and comfortable rooms for our guests
* Demonstrates Hyatt's values: Empathy, integrity, respect, inclusion, experimentation, and wellbeing
Your EXPERIENCE:
* A true desire to satisfy the needs of others in a fast paced environment
* Ability to lift and carry up to 30lbs of weight
* Ability to push and pull a cart up to 50lbs of weight
* Capable of standing for long periods of time
* Able to work efficiently and independently with minimal supervision
* Unafraid of guest room related tasks and responsibilities
* Takes pride in a job well done
* Must be able to work a flexible schedule, including, weekends and holidays
* A fun and energized person
* Committed to delivering a high level of customer service
* Previous hotel specific housekeeping Experience highly preferred
Perks:
* An entry to the Hyatt Family, a place where we care for people so they can be their best
* 12 free nights at Hyatt hotels globally every year after your 90th day of employment, Colleague, Friends, and Family rate upon hire.
* 50% off at 1890 Restaurant
* 25% off at Marengo Spa
* Affordable Medical, Dental and Vision Coverage after 30 days of employment
* Paid Holidays, Sick Days and Vacation Days
* Connect with thousands of National and Local Partners for Various Discounts
* Located near RTA stops and pick ups
* Discounted Parking Passes
Wellbeing:
"Our purpose is to care for people so they can be their best - and we believe wellbeing is the ultimate realization of our purpose"
* To support our colleagues mental wellbeing we provide access to "Headspace App" for all employees, free of charge as well as Hyatt's wellbeing assessment tool "Hyatt Well-Check"
* Hotel gym access
* Affordable Medical, Dental and Vision Coverage after 30 days of employment
Development:
* With over 700 Hyatt Hotels and Resorts in the United States, opportunities for internal promotions are abundant
* Regular Check-In Conversations with Managers to discuss personal career goals
* A wide range of development tools through the Hyatt Learning
* Education assistance of up to $1,000 per year toward personal growth and development
Laundry Attendant at Fairfield Inn & Suites by Marriott Columbus Canal Winchester
Fairfield Inn & Suites By Marriott Columbus Canal Winchester job in Canal Winchester, OH
Job Description
Image Hotel Management in Canal Winchester, OH is looking for one laundry attendant to join our team. We are located on 6349 Winchester Blvd. Our ideal candidate is a self-starter, ambitious, and reliable.
Laundry Attendant Includes but is not limited to:
Sort linens for washer
Identify stained or damaged items and determine status for repair, spot treatment, rewash, or discard bin.
Operate and maintain washers and dryers per the designated times and temperatures.
Fold all linens to hotel standards and stock in an organized neat manner.
Wash bedspreads, mattress pads, blankets and shower curtains per instructions.
Keep laundry area clean and neat.
Assist Housekeepers in other areas such as public area cleaning when laundry is slow or work is caught up.
Additional duties from hotel manager will be assigned as necessary
Job Type: Full-time
Benefits:
Employee discount
Medical, Dental, Vision (after one year of employment)
Schedule:
8 hour shift
Day shift
Holidays
Monday to Friday
Weekend availability
Education:
High school or equivalent (Preferred)
Experience:
Laundry: 1 year (Preferred)
Available shifts and compensation: We have available shifts all days of the week. Compensation is $12.00 - $14.00/hour.
About Image Hotel Management: Image Hotel Management is looking for an individual to join our team. Our ideal candidate is self-driven, motivated and trustworthy.
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Maintenance
Fairfield Inn By Marriott Athens, Oh job in Athens, OH
Job Description
Job Title: Chief Engineer-Hotel
Reports To: General Manager
FLSA Status: Non-Exempt
Summary: The Chief Engineer-Hotel will be responsible for ensuring the property is maintained and remains in good condition, helping to ensure guest satisfaction and safety. This position is also required to manage others on the team and be part of the executive management team.
Management Company: We are looking for team members who want to be in a positive work environment. We know Team Members enjoy coming to work in a family environment. Themed holiday events and milestones are celebrated throughout the year. Come and join our team so that we can provide clean rooms, excellent service and have some fun along the way!
Essential Duties and Responsibilities:
Performs essential maintenance duties and responsibilities including:
Guestroom, public space, exterior, and mechanical preventive maintenance
Respond to daily guest room maintenance requests
Complete renovation projects, capital improvements, and any other special projects
Perform daily swimming pool and spa water testing, treatment, and clean up
Perform general landscaping and general grounds upkeep
Complete painting, dry wall and wall vinyl repairs
Complete electrical, plumbing, and HVAC equipment repairs and monthly maintenance
Maintains inventory of supplies, tools, and parts used for repairs and maintenance
Submits request to the General Manager if parts or supplies need ordered
Completes quarterly preventative maintenance plans of every guest room and public area using the SJB PM Program. Must use proper forms to document PM's
Submits completed end of the week report (EOW) to the General Manager and the VP of Operations every Friday
Completes Monthly SJB reports using the SJB Maintenance Program
Conducts monthly elevator inspection using the correct state elevator forms
Completes full inspection of exterior and interior of the property
Maintains the appearance of hotel exterior including, but not limited to, shoveling walkways in the winter, weeding landscape beds, keeping the parking lot clear of debris, and if a flat roof, sweeping off the roof
Flips mattresses on a quarterly basis as required by law, if applicable.
Performs daily up keep and maintenance of company vans, if applicable
Performs all other duties as may be assigned
Supervisory: Utility and van drives, if assigned by the General Manger.
Competencies:
Customer Service - Manages difficult or emotional client and employee situations; Responds promptly to client and employee needs; Solicits client feedback to improve service; Responds to requests for service and assistance; Meet commitments.
Safety - The employee is safety conscious about the work environment and equipment. The work area is free of debris to prevent trip and slip hazards. All products and equipment are stored in its proper location. All safety guards and other safety devices are in its proper location, are functional, and utilized effectively on a consistent basis. Standard operating procedures, safety work rules and good general manufacturing practices are followed on a daily basis.
Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
Problem Solving - Identifies and resolves problems in a timely manner; Develops alternative solutions; Uses reason even when dealing with emotional topics.
Professionalism - Approaches others in a tactful manner; Reacts well under pressure.
Time Management - Prioritizes work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Develops realistic action plans.
Qualifications:
Education and/or Experience: High School Diploma (or GED or High School Equivalence Certificate) preferred. A minimum of 2 years experience in maintenance trades, including electrical, plumbing, mechanical and carpentry preferred. Hospitality experience a plus. Certifications in plumbing, electrical, and pool maintenance a plus.
Language Skills: Ability to read, analyze, and interpret documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to interact clearly and effectively, in both written and oral communication, with supervisor, clients, staff, vendors, etc.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This job requires the employee to regularly talk or hear and frequently to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and taste or smell. The employee is occasionally required to sit, stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, far vision, color vision, peripheral vision, depth perception, ability to adjust focus, climbing stairs, grasping, and pushing/pulling,
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee is frequently exposed to fumes or airborne particles; outside weather conditions; extreme cold and extreme heat. The employee is occasionally exposed to toxic or caustic chemicals and risk of electrical shock. The noise level in the work environment can be sometimes loud.
Other Qualifications: Valid Driver's License is required.
Cook
Reports To: Shift Manager/Kitchen Manager/Assistant Manager/General Manager
Assists in kitchen areas of restaurant operations to ensure successful operations, including food quality, service times, cleanliness, recipes, food prep, food production, and cooking.
Essential Job Functions:
1) Cooperates with supervisors and policies to ensure a safe and secure environment is maintained in the kitchen area.
2) Follows procedures to ensure quality products are made to recipes and specifications.
3) Ensures food product is prepared and delivered to guest with-in standard time frames.
4) Executes on service standards and maintains back of house and exterior cleanliness.
5) Works on Dish, Fryers, Grills, Food Prep and expeditor positions to prepare all food according to standards.
Other Functions:
1) Checks in all food and product orders.
2) Assists in product preparation and serving of guests.
3) Complies with all federal and state laws and kitchen policies.
4) Participates in all required training programs, marketing programs and new store openings.
5) Joins daily employee meetings with the kitchen staff.
6) Must be able to lift up to 50# and perform all functions of all hourly kitchen positions.
Requirements
Minimum Requirements:
• High School Diploma or equivalent
• Minimum of 18 years of age
• Customer service oriented; food quality focused.
• Ability to communicate with a diverse staff and guest base effectively
• Availability to work all shifts necessary to operate. Hours vary depending upon work efficiencies and other job demands.
• Basic computer skills
• Possess a valid driver's license
• Able to work in a fast paced, full-service restaurant
Night Auditor - Part Time
Fairfield Inn job in Athens, OH
Job Title: Night Auditor
Reports To: General Manager
FLSA Status: Non-Exempt
Summary: The Night Auditor is responsible for checking guests into the hotel while reconciling the previous day's business.
Essential Duties and Responsibilities:
Processes guest check-in and check-out in a hospitable and friendly manner
Provides good customer service
Enforces and executes all cash handling, check, and credit policies in order to accurately balance transactions, charges and payments, and guest billing
Delivers all guest messages, mail, and packages in a timely manner
Maintains accurate guest and room status information by completing thorough reviews as assigned
Operates front desk equipment including but not limited to: switchboard and PMS
Maintains consistent communication especially with all departments
Completes necessary shift paperwork and ensures accuracy on: shift checklist, log book, courtesy call back log, and all other forms or checklists assigned.
Verifies credit cards for authorization using electronic acceptance methods
Closes guest accounts at time of check out and assures satisfaction
Research's and attempts to resolve problem within established guidelines
Completes the reservation process for both guest rooms and meeting rooms ensuring the correct rate from the Property Management System is provided
Performs an average score of at least 5 on two test calls per calendar year
Completes coaching calls as required
Assists with cleaning up the lobby and setting up and monitoring the breakfast bar
Processes all PMS reports to close and reconcile the previous day's business
Submits the Drift Report to the corporate office
Operates the laundry as directed
Completes a minimum of 2 Internet sales leads per week instructed by the General Manager
Performs all other duties as may be assigned
Competencies:
Customer Service - Manages difficult or emotional client and employee situations; Responds promptly to client and employee needs; Solicits client feedback to improve service; Responds to requests for service and assistance; Meet commitments.
Safety - The employee is safety conscious about the work environment and equipment. The work area is free of debris to prevent trip and slip hazards. All products and equipment are stored in its proper location. All safety guards and other safety devices are in its proper location, are functional, and utilized effectively on a consistent basis. Standard operating procedures, safety work rules and good general manufacturing practices are followed on a daily basis.
Communication: Ability to read, analyze, and interpret documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to interact clearly and effectively, in both written and oral communication, with supervisor, clients, staff, vendors, etc.
Computer Skills: General computer knowledge including but not limited to: Excel, Word, Microsoft Outlook, Access database, Adobe, and Internet Explorer. Website training a plus.
Problem Solving - Identifies and resolves problems in a timely manner; Develops alternative solutions; Uses reason even when dealing with emotional topics.
Professionalism - Approaches others in a tactful manner; Reacts well under pressure.
Time Management - Prioritizes work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Develops realistic action plans.
Qualifications:
Education and/or Experience: High School Diploma (or GED or High School Equivalence Certificate) preferred.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This job requires the employee to regularly talk or hear and frequently to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to sit, stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, far vision, color vision, peripheral vision, depth perception, ability to adjust focus, climbing stairs, grasping, and pushing/pulling.
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Server
Reports To: Shift Leader / Assistant Manager / General Manager
Creates a remarkable experience for all guests by delivering service and quality food to all guests following standards.
Essential Job Functions:
Greets guests as they enter and thanks and ensures satisfaction of guests as they exit.
Suggestively sells and answers questions regarding food, beverages and service.
Assists guests in their basic needs, such as with highchairs, drink refills, etc.
Works as a team member with other servers to help ensure guests not in their section are also taken care of.
Writes down all guest orders and special requests without error. Inputs all orders accurately into computer system.
Assists by running food orders to the dining room, bussing tables, etc.
Observes guests and responds to additional requests, follows-up to ensure food is of the best quality.
Prepares and delivers non-alcoholic beverages, silverware, food and desserts.
Ensures all items are rung on guest's check.
Completes running side duties throughout shift and completes server outwork duties at end of shift.
Cashes out all guest transactions and is responsible for their sales revenue throughout shift.
Other Functions:
Participates in all required training programs, marketing programs and new store openings.
Resolves all guest concerns / complaints in a prompt and professional manner according to standards and policies.
Performs any and all other tasks as assigned by General Manager, Assistant Manager or Shift Leader.
Requirements
Minimum Requirements:
Minimum of 16 years old (19 at Butterbee's to serve alcohol).
Customer service oriented; smiles, friendly and hospitality-oriented personality
Ability to communicate with a diverse staff of co-workers and guest base effectively
Availability to work all shifts necessary to operate. Hours vary depending upon work efficiencies and other job demands
Able to work in a fast paced, full-service restaurant
Must be able to lift up to 25#, memorize table numbers and server's names.
Must be able to reach, bend, stoop, lift, carry and wipe.
Reading and writing skills are required
Walks and stands during entire shift, cleans and performs side-work functions as assigned by the Manager on duty
Host/Hostess
Georgetown, OH job
Hostess
Reports To: Shift Leader / Assistant Manager / General Manager
Greets, seats and assists guests to help ensure all guests receive high end service and attention.
Essential Job Functions:
1) Greets guests as they enter and thanks and ensures satisfaction of guests as they exit.
2) Assists in managing guest flow by utilizing the floor chart and following management direction.
3) Assists guests in their basic needs, such as with high chairs, drink refills, etc.
Other Functions:
1) Assists servers in ensuring guest satisfaction by helping to refill drinks, pre-bus and bus tables.
2) Ensures restrooms are clean and maintained throughout day.
3) Ensures all guests are told thank you and goodbye as they exit
4) Participates in all required training programs, marketing programs and new store openings.
5) Resolves all guest concerns/complaints in a prompt and professional manner according to standards and policies.
6) Performs any and all other tasks as assigned by General Manager, Assistant Manager or Shift Leader
Requirements
Minimum Requirements:
•Minimum of 16 years of age.
•Customer service oriented; smiles, friendly and hospitality-oriented personality.
•Ability to communicate with a diverse staff of co-workers and base effectively.
•Availability to work all shifts necessary to operate the restaurant. Hours vary depending upon work efficiencies and other job demands.
•Able to work in a fast paced, full-service restaurant.
•Must be able to lift up to 25#, memorize table numbers and server's names.
•Must be able to reach, bend, stoop, lift, carry and wipe.
•Reading and writing skills are required.
•Walks and stands during entire shift, cleans an performs side-work functions as assigned by the Manager on duty.