Night Auditor/Front Desk jobs at Fairfield Inn - 3162 jobs

Job Description Job Title: Night Auditor Reports To: General Manager FLSA Status: Non-Exempt Summary: The Night Auditor is responsible for checking guests into the hotel while reconciling the previous day's business. Essential Duties and Responsibilities: Processes guest check-in and check-out in a hospitable and friendly manner Provides good customer service Enforces and executes all cash handling, check, and credit policies in order to accurately balance transactions, charges and payments, and guest billing Delivers all guest messages, mail, and packages in a timely manner Maintains accurate guest and room status information by completing thorough reviews as assigned Operates front desk equipment including but not limited to: switchboard and PMS Maintains consistent communication especially with all departments Completes necessary shift paperwork and ensures accuracy on: shift checklist, log book, courtesy call back log, and all other forms or checklists assigned. Verifies credit cards for authorization using electronic acceptance methods Closes guest accounts at time of check out and assures satisfaction Research's and attempts to resolve problem within established guidelines Completes the reservation process for both guest rooms and meeting rooms ensuring the correct rate from the Property Management System is provided Performs an average score of at least 5 on two test calls per calendar year Completes coaching calls as required Assists with cleaning up the lobby and setting up and monitoring the breakfast bar Processes all PMS reports to close and reconcile the previous day's business Submits the Drift Report to the corporate office Operates the laundry as directed Completes a minimum of 2 Internet sales leads per week instructed by the General Manager Performs all other duties as may be assigned Competencies: Customer Service - Manages difficult or emotional client and employee situations; Responds promptly to client and employee needs; Solicits client feedback to improve service; Responds to requests for service and assistance; Meet commitments. Safety - The employee is safety conscious about the work environment and equipment. The work area is free of debris to prevent trip and slip hazards. All products and equipment are stored in its proper location. All safety guards and other safety devices are in its proper location, are functional, and utilized effectively on a consistent basis. Standard operating procedures, safety work rules and good general manufacturing practices are followed on a daily basis. Communication: Ability to read, analyze, and interpret documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to interact clearly and effectively, in both written and oral communication, with supervisor, clients, staff, vendors, etc. Computer Skills: General computer knowledge including but not limited to: Excel, Word, Microsoft Outlook, Access database, Adobe, and Internet Explorer. Website training a plus. Problem Solving - Identifies and resolves problems in a timely manner; Develops alternative solutions; Uses reason even when dealing with emotional topics. Professionalism - Approaches others in a tactful manner; Reacts well under pressure. Time Management - Prioritizes work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Develops realistic action plans. Qualifications: Education and/or Experience: High School Diploma (or GED or High School Equivalence Certificate) preferred. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job requires the employee to regularly talk or hear and frequently to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to sit, stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, far vision, color vision, peripheral vision, depth perception, ability to adjust focus, climbing stairs, grasping, and pushing/pulling.

Assist Guests with questions, comments, concerns they may have about their experience while visiting Six Flags. Resolve ticket, season pass, Flash Pass or membership issues for the Guest. Responsibilities: Handle various ticket transactions including but not limited to, advanced sales, group sales, complimentary tickets, season passes, promotional tickets, and ticket problem resolution. Handle all Guest concerns including but not limited to, park information, compliments, and complaints received via phone, email, or in person. Utilize multiple strategies in order to obtain the result and provide the best Guest Recovery to the guest. Able to work with computer programs for various Six Flags programs and applications. Must be able to multi-task between multiple programs in order to resolve the task at hand. Answer guest questions and give proper guidance when necessary. Offer appropriate compensation based on the guest's concern. Promote the park with the utmost enthusiasm and pride while interacting with Guests. Ensure Guest Safety and Satisfaction in their stay at Six Flags while setting high standards of performance for all areas. Ensure that imagine, cleanliness, and courtesy standard requirements are met. Develop a positive relationship with all in-park departments. Qualifications: Must be at least 16 years old. Must have an outgoing personality with a willingness to approach and actively engage guests. Must possess knowledge of computers and adapt to changes within computer software applications. Must possess an organized approach to work with the ability to multi-task. Must have the ability to communicate effectively in the English language, including the ability to read, speak, and understand the English language. Bi-lingual is helpful but not required. Must be able to work a flexible schedule, possibly working long hours, including nights, weekends and holidays. Must be able to work efficiently in a fast-paced and ever-changing environment. Must be able to quickly adapt to and enforce changing policies and procedures. Must be willing to assist in other aspects of the department when requested. Must be comfortable assisting and issuing attraction access passes to guests with disabilities.

Are you passionate about hospitality and providing exceptional guest experiences? This is an incredible opportunity to join the Front Office team at Hyatt Regency Lost Pines Resort & Spa! As Front Office Host, you'll play a vital role in creating memorable experiences from the moment guests walk through our doors. This highly visible position is all about connection-engaging in casual conversations and sharing our hotel's amenities, services and promotions to enhance every guest's stay. What You'll Do: Warmly Welcome Guests: Guide guests through the registration process, ensuring they feel valued and at home from the very start. Communicate with Flair: Share information about our hotel amenities services and exciting promotions, helping guests make the most of their stay. Handle Transactions Smoothly: Process payments and manage inquiries with efficiency and a friendly demeanor. Create Memorable Experiences: Your interactions will directly impact guest satisfaction, making every conversation an opportunity to shine. Why Join Us? At Hyatt, we believe that our success comes from our dedicated and caring associates. You'll work in an environment that not only demands exceptional performance but also rewards it with career growth, job enrichment, and a supportive team atmosphere. If you're ready to embrace this challenge, we're excited to welcome you! Benefits We care for people so they can be their best . Our colleagues enjoy: Career Growth and Advancement - Hyatt believes strongly in promoting from within. We offer training, skills development & career mobility, providing opportunities for advancement at every level Affordable Benefits after 30 days - Comprehensive health coverage for you and your family. Full-time colleagues are eligible for medical, dental, vision, life, LTD, STD Healthcare FSA - saves you money for medical expenses Free Hyatt Room Nights - at Hyatt Hotels around the world for full-time & part-time colleagues Discounted Room Nights - for you, your friends and your family! Free Parking - convenient and cost-free parking for all our associates Paid Time Off - Take the time you need to recharge and stay healthy Financial Perks - 401(k) w/ company match & discounted employee stock purchase plan Employee Assistance - 24/7 emotional support, legal guidance, personal & financial resources Employee meals - in our cafeteria for full-time, part-time and on-call colleagues Tuition Reimbursement: Further your education with our support. Discounts at various retailers - at Headspace, Apple, AT&T, Verizon and More! Diversity Groups - Join our inclusive and supportive community Colleague Recognition Programs - Be celebrated for your hard work and dedication. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. A genuine desire to meet the needs of others in a fast-paced environment. Strong verbal and written communication skills that make every interaction count. The ability to stand for extended periods while maintaining a positive attitude. A college degree or current pursuit of one is preferred. Open availability to work various shifts, including mornings, afternoons, evenings, weekends, and holidays is required for this full-time role. Previous front office experience is preferred, but a passion for hospitality is what truly matters! Must be 18 years of age or older.

Hawkeye Hotels represents the highest quality, state of the art hotels that are either new or newly renovated. We take it as a matter of professional pride to exceed the highest expectation of today's sophisticated travelers. Founded in 1982 with one roadside hotel in Mena, Arkansas, Hawkeye Hotels has become one of the fastest-growing family-owned hospitality companies in the U.S. We maintain lasting affiliations with leading brands, including Marriott, Hilton, and InterContinental. If you share our passion for delivering exceptional experiences to our guests, apply today to join our team! The Night Auditor works as a Guest Service Representative and member of the Front Desk Team specifically responsible for auditing all revenue transactions, ensuring reports are accurate, credit card batches are transmitted correctly and cash is secured. Serves as acting Manager on Duty in the case of an incident oremergency. Conducts property inspections to ensure safety protocols are in effect. Exercises good judgment and able to effectively resolve guest situations. Exceed guests' expectations while assisting in all Front Desk related functions to include the check-in/out process, reservations and all other guest inquiries. QUALIFICATIONS: Previous guest relations training. Accounting background preferred. Ability to communicate effectively with the public and other Team Members. Hawkeye Hotels is an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin,sexual orientation, gender identity, disability or protected veteran status.

We are seeking a diligent and detail-oriented Night Auditor to join our team at Marriott San Diego Gaslamp Quarter. As a Night Auditor, you will play a crucial role in ensuring the smooth operation of our hotel during the overnight hours. Your primary responsibilities will include auditing financial records, providing guest services, and ensuring the safety and security of the premises. This is a Full Time position (30-40 hours) that pays $26.50 per hour. Overtime eligible. This position is eligible for group health benefits including Medical, Dental and more. Must be able to work the graveyard shift (typically 11pm-7:30am), icluding weekends and holidays. Benefits * Vacation, Holiday, and Sick pay * Medical/Dental/Vision (with opt. out option) * Hotel Room Discount * Free Parking ($200 value) * Meal allowance per 8 hour shift ($10 per meal period) * Life Insurance * AD&D * 401(k) - 4% Match * Discount programs * Education Assistance Program * Voluntary Long-Term Disability * Voluntary Short-Term Disability * Voluntary Hospital Insurance, Voluntary Critical Illness Insurance, Voluntary Accident Insurance * Shoes for Crews * Commuter Program Do you enjoy interacting with people? Do you thrive on making someone's day? The ideal candidate is someone who will provide our guests with extraordinary service and enrich the guest experience. They are an outgoing individual who loves to converse with people from all over the world. ESSENTIAL JOB DUTIES * Welcomes and registers Guests according to Brand Standards and hotel procedures. * Check departing Guests out of the hotel according to Brand Standards and hotel procedures. * Answer all guest questions accurately and resolve problems in a timely manner ensuring guest satisfaction. Authorize revenue allowances as allowed by hotel policy. * Resolve guest problems and complaints. * Ensures total guest satisfaction. * Answer phone lines and assist/direct guests where needed. * Follow supervisor's instructions and performs other duties as directed or assigned. * Complete tasks on daily checklist which includes, but is not limited to: * Monitor for customer care cases, guest chats and work orders. * Reconcile, balance, audit and/or post all receipts, charges, rooms, etc. * Run "End of Day" reports. Close the day. * Completes Management reports and distributes accordingly. * Maintain Gift Shop to standards including reviewing of placing orders, receiving supplies, restocking shelves and inventory (including alcohol fridge) * Review Front Desk Passdown(s) when coming on shift and record pertinent information as needed throughout shift. * Communicate with other hotel departments to maintain a high level of guest satisfaction. * Maintain and adhere to policies regarding handling of cash bank. * Process mail, messages, faxes and packages. * Review and respond to guest comments and requests as needed to third party websites including, but not limited to Booking.com, and Expedia Partner Central. * Be a Team Player and encourage the teamwork attitude among staff. * Attends department and inter-departmental meetings as needed or required. Why San Diego Marriott Gaslamp Quarter? We are known as one of the best hotels in Downtown San Diego due in large part to the way we not only care for our guests, but our Hosts as well. Our mission is for our hotel to be a place where our Hosts would love to stay and our guests would love to work! The San Diego Marriott Gaslamp Quarter is an Equal Opportunity Employer. All qualified applicants and employees will receive consideration for employment without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. If you need accommodation for any part of the application process because of a medical condition or disability, please send an email to Tracy Smith at ********************** or call ************** or to let us know the nature of your request.

Job DescriptionDescription: Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented. Summary: The Night Auditor is responsible for the overnight audit process and accounting functions such as daily reporting of revenues and accounts payables, transaction audits and verifications, and preparation of final statements for the next day's check-outs. They may also perform reception duties for late-night guests, including check-ins and addressing guest requests. Duties & Responsibilities: Check front office accounting records for accuracy summarize information for the hotel's financial records Track room revenue, occupancy percentages, and other front office operating statistics Prepare a summary of cash, check, and credit card activities reflecting the hotel's financial performance for the day Post room charges and room taxes to guest accounts including guest transactions not posted during the day by the front office cashier Ensure charges of the day have been properly posted to the appropriate guest folio or master account Process guest charges voucher and credit card vouchers Transfer charges and deposits to master accounts Check to see that all charges are assigned to the appropriate departments Verify that all transactions performed at the front desk are supported by documentary evidence and signatures Print and file reservations for the next business day Monitor the status of coupon, discount, and other promotional programs Perform check-ins and check-outs as well as wake-up calls Summarize results of operations for management Balance the days charges, making corrections as necessary Respond to guest needs, special requests, and complaints Ability to sit, stand, or walk for extended periods of time Additional tasks may be assigned at any given time Requirements: Qualifications: High school graduate or equivalent Minimum one (1) year of hotel front desk experience Understand basic principles of auditing, balancing, and closing out accounts Know how to operate front office equipment Experience handling cash, accounting procedures, and general administrative tasks. Excellent customer service skills. Benefits: Competitive salary Annual review with increase potential 401k program with company match Medical, Dental, and Vision insurance available to eligible employees Wellness benefits available to eligible employees Arbor's Guiding Principles: Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties: Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient. Lead with Heart - Be kind, passionate and hospitable. Be Accountable - Take ownership and deliver results. Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change. Celebrate Differences - Embrace diversity; respect individual opinions and ideas. Pay is based upon several factors including but not limited to local labor markets, education, work experience, certifications, etc. We comply with all minimum wage laws as applicable. In addition to your annual salary, we offer a comprehensive benefits package, and 401k contributions (all benefits are subject to eligibility requirements). Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented. Summary: The Night Auditor is responsible for the overnight audit process and accounting functions such as daily reporting of revenues and accounts payables, transaction audits and verifications, and preparation of final statements for the next day's check-outs. They may also perform reception duties for late-night guests, including check-ins and addressing guest requests. Duties & Responsibilities: Check front office accounting records for accuracy summarize information for the hotel's financial records Track room revenue, occupancy percentages, and other front office operating statistics Prepare a summary of cash, check, and credit card activities reflecting the hotel's financial performance for the day Post room charges and room taxes to guest accounts including guest transactions not posted during the day by the front office cashier Ensure charges of the day have been properly posted to the appropriate guest folio or master account Process guest charges voucher and credit card vouchers Transfer charges and deposits to master accounts Check to see that all charges are assigned to the appropriate departments Verify that all transactions performed at the front desk are supported by documentary evidence and signatures Print and file reservations for the next business day Monitor the status of coupon, discount, and other promotional programs Perform check-ins and check-outs as well as wake-up calls Summarize results of operations for management Balance the days charges, making corrections as necessary Respond to guest needs, special requests, and complaints Ability to sit, stand, or walk for extended periods of time Additional tasks may be assigned at any given time Requirements Qualifications: High school graduate or equivalent Minimum one (1) year of hotel front desk experience Understand basic principles of auditing, balancing, and closing out accounts Know how to operate front office equipment Experience handling cash, accounting procedures, and general administrative tasks. Excellent customer service skills. Benefits: Competitive salary Annual review with increase potential 401k program with company match Medical, Dental, and Vision insurance available to eligible employees Wellness benefits available to eligible employees Arbor's Guiding Principles: Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties: Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient. Lead with Heart - Be kind, passionate and hospitable. Be Accountable - Take ownership and deliver results. Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change. Celebrate Differences - Embrace diversity; respect individual opinions and ideas. Pay is based upon several factors including but not limited to local labor markets, education, work experience, certifications, etc. We comply with all minimum wage laws as applicable. In addition to your annual salary, we offer a comprehensive benefits package, and 401k contributions (all benefits are subject to eligibility requirements). Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Hawkeye Hotels represents the highest quality, state of the art hotels that are either new or newly renovated. We take it as a matter of professional pride to exceed the highest expectation of today's sophisticated travelers. Founded in 1982 with one roadside hotel in Mena, Arkansas, Hawkeye Hotels has become one of the fastest-growing family-owned hospitality companies in the U.S. We maintain lasting affiliations with leading brands, including Marriott, Hilton, and InterContinental. If you share our passion for delivering exceptional experiences to our guests, apply today to join our team! The Night Auditor works as a Guest Service Representative and member of the Front Desk Team specifically responsible for auditing all revenue transactions, ensuring reports are accurate, credit card batches are transmitted correctly and cash is secured. Serves as acting Manager on Duty in the case of an incident or emergency. Conducts property inspections to ensure safety protocols are in effect. Exercises good judgment and able to effectively resolve guest situations. Exceed guests' expectations while assisting in all Front Desk related functions to include the check-in/out process, reservations and all other guest inquiries. QUALIFICATIONS: Previous guest relations training. Accounting background preferred. Ability to communicate effectively with the public and other Team Members. Hawkeye Hotels is an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, sexual orientation, gender identity, disability or protected veteran status.

Night Auditor/Front Desk Agent Hospitality Management Corporation is a Dallas based privately held provider of management solutions and hospitality industry services, each customized to fit our clients' unique needs. HMC's core value and mission is to provide our clients with the finest management expertise the industry has to offer with integrity, honesty and open communication. When choosing to work for a company, HMC should be your first choice due to a well-deserved record of Honesty, Professionalism, Experience, Innovation, Flexibility, Customer Service and most importantly - Results. HMC believes that a company is only as strong as its team members. Team members are encouraged by their superiors to push themselves and are provided with the resources to ensure that success is achieved. We are currently searching for a Night Auditor for the Travelodge by Wyndham in Coffeyville, KS Why Work With Us? It's a fun company to work for! We recognize efforts and reward results Great benefits package, including industry leading 401K Promotional opportunities with a growing company Requirements: Proven experience as a Night Auditor or in a similar hospitality role Strong customer service and communication skills Excellent math and problem-solving abilities Proficient in Microsoft Office and hotel reservation systems Detail-oriented with strong multitasking and time management skills Ability to stay calm and professional under pressure Available to work overnight shifts Available to work at least 5 shifts Education & Experience: High School diploma or equivalent required Stable work history required Night Audit Responsibilities Check in guests, answer phones and take reservations Respond to guest complaints, requests and emergencies Process invoices, post checks to vendors and distribute employee checks Reconcile accounts Balance the cash drawer and log receipts Investigate and resolve out-of-balance accounts Keep accurate financial records and ledgers Help prepare for forecasts and audits Front Desk Agent Responsibilities Handle guest check-ins, check-outs, room assignments, and special requests Take, modify, and cancel reservations according to hotel policies Follow proper credit and cash handling procedures Resolve guest concerns and assist with customer inquiries; provide information about hotel services and local attractions Maintain key inventory and request re-keying as needed Verify accuracy of guest registration and payment details Perform additional duties as assigned by the General Manager HMC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Hawkeye Hotels represents the highest quality, state of the art hotels that are either new or newly renovated. We take it as a matter of professional pride to exceed the highest expectation of today's sophisticated travelers. Founded in 1982 with one roadside hotel in Mena, Arkansas, Hawkeye Hotels has become one of the fastest-growing family-owned hospitality companies in the U.S. We maintain lasting affiliations with leading brands, including Marriott, Hilton, and InterContinental. If you share our passion for delivering exceptional experiences to our guests, apply today to join our team! The Night Auditor works as a Guest Service Representative and member of the Front Desk Team specifically responsible for auditing all revenue transactions, ensuring reports are accurate, credit card batches are transmitted correctly and cash is secured. Serves as acting Manager on Duty in the case of an incident oremergency. Conducts property inspections to ensure safety protocols are in effect. Exercises good judgment and able to effectively resolve guest situations. Exceed guests' expectations while assisting in all Front Desk related functions to include the check-in/out process, reservations and all other guest inquiries. QUALIFICATIONS: Previous guest relations training. Accounting background preferred. Ability to communicate effectively with the public and other Team Members. Hawkeye Hotels is an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin,sexual orientation, gender identity, disability or protected veteran status.

Hawkeye Hotels represents the highest quality, state of the art hotels that are either new or newly renovated. We take it as a matter of professional pride to exceed the highest expectation of today's sophisticated travelers. Founded in 1982 with one roadside hotel in Mena, Arkansas, Hawkeye Hotels has become one of the fastest-growing family-owned hospitality companies in the U.S. We maintain lasting affiliations with leading brands, including Marriott, Hilton, and InterContinental. If you share our passion for delivering exceptional experiences to our guests, apply today to join our team! The Night Auditor works as a Guest Service Representative and member of the Front Desk Team specifically responsible for auditing all revenue transactions, ensuring reports are accurate, credit card batches are transmitted correctly and cash is secured. Serves as acting Manager on Duty in the case of an incident oremergency. Conducts property inspections to ensure safety protocols are in effect. Exercises good judgment and able to effectively resolve guest situations. Exceed guests' expectations while assisting in all Front Desk related functions to include the check-in/out process, reservations and all other guest inquiries. QUALIFICATIONS: Previous guest relations training. Accounting background preferred. Ability to communicate effectively with the public and other Team Members. Hawkeye Hotels is an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin,sexual orientation, gender identity, disability or protected veteran status.

Hawkeye Hotels represents the highest quality, state of the art hotels that are either new or newly renovated. We take it as a matter of professional pride to exceed the highest expectation of today's sophisticated travelers. Founded in 1982 with one roadside hotel in Mena, Arkansas, Hawkeye Hotels has become one of the fastest-growing family-owned hospitality companies in the U.S. We maintain lasting affiliations with leading brands, including Marriott, Hilton, and InterContinental. If you share our passion for delivering exceptional experiences to our guests, apply today to join our team! The Night Auditor works as a Guest Service Representative and member of the Front Desk Team specifically responsible for auditing all revenue transactions, ensuring reports are accurate, credit card batches are transmitted correctly and cash is secured. Serves as acting Manager on Duty in the case of an incident or emergency. Conducts property inspections to ensure safety protocols are in effect. Exercises good judgment and able to effectively resolve guest situations. Exceed guests' expectations while assisting in all Front Desk related functions to include the check-in/out process, reservations and all other guest inquiries. QUALIFICATIONS: Previous guest relations training. Accounting background preferred. Ability to communicate effectively with the public and other Team Members. Hawkeye Hotels is an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, sexual orientation, gender identity, disability or protected veteran status.

Grow with us... Life at SH is based on a simple idea: the world is beautiful and we want to keep it that way. But we can't do it alone. That's why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us. DUTIES AND RESPONSIBILITIES: completing audits of hotel transactions during evening shifts. Also assists with greeting guests at the front desk and processing check-in/out transactions. Ability to work evening and/or overnight shifts, good customer-service and communication skills, attention to detail and flexible work schedule required. Previous night auditing experience a plus! About us… Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being. As a part of our team, you can look forward to activities and perks that drive your passion for nature such as: * Designed by Nature work environment. * Health & Wellness- Competitive Medical, Dental & Vision, and EAP program * Retirement Planning * Paid Personal Days * Career Advancement: Were growing rapidly and with growth comes advancement opportunities (around the globe)! * SH University - Offers eligible team members a chance to grow and flourish from obtaining professional development and courses/certifications through our exclusive online learning educational platform. * Team Member Recognition program - Earn rewards and pay it forward, while doing all the good you can! About us... Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being. As a misson-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, SH Hotels & Resorts is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group. $29.00 SH Hotels and Resorts is an equal opportunity employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations. SH Hotels & Resorts is an Equal Opportunity Employer

Hawkeye Hotels represents the highest quality, state of the art hotels that are either new or newly renovated. We take it as a matter of professional pride to exceed the highest expectation of today's sophisticated travelers. Founded in 1982 with one roadside hotel in Mena, Arkansas, Hawkeye Hotels has become one of the fastest-growing family-owned hospitality companies in the U.S. We maintain lasting affiliations with leading brands, including Marriott, Hilton, and InterContinental. If you share our passion for delivering exceptional experiences to our guests, apply today to join our team! The Night Auditor works as a Guest Service Representative and member of the Front Desk Team specifically responsible for auditing all revenue transactions, ensuring reports are accurate, credit card batches are transmitted correctly and cash is secured. Serves as acting Manager on Duty in the case of an incident or emergency. Conducts property inspections to ensure safety protocols are in effect. Exercises good judgment and able to effectively resolve guest situations. Exceed guests' expectations while assisting in all Front Desk related functions to include the check-in/out process, reservations and all other guest inquiries. QUALIFICATIONS: Previous guest relations training. Accounting background preferred. Ability to communicate effectively with the public and other Team Members. Hawkeye Hotels is an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, sexual orientation, gender identity, disability or protected veteran status.

Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented. Summary: The Night Auditor is responsible for the overnight audit process and accounting functions such as daily reporting of revenues and accounts payables, transaction audits and verifications, and preparation of final statements for the next day's check-outs. They may also perform reception duties for late-night guests, including check-ins and addressing guest requests. Duties & Responsibilities: Check front office accounting records for accuracy summarize information for the hotel's financial records Track room revenue, occupancy percentages, and other front office operating statistics Prepare a summary of cash, check, and credit card activities reflecting the hotel's financial performance for the day Post room charges and room taxes to guest accounts including guest transactions not posted during the day by the front office cashier Ensure charges of the day have been properly posted to the appropriate guest folio or master account Process guest charges voucher and credit card vouchers Transfer charges and deposits to master accounts Check to see that all charges are assigned to the appropriate departments Verify that all transactions performed at the front desk are supported by documentary evidence and signatures Print and file reservations for the next business day Monitor the status of coupon, discount, and other promotional programs Perform check-ins and check-outs as well as wake-up calls Summarize results of operations for management Balance the days charges, making corrections as necessary Respond to guest needs, special requests, and complaints Ability to sit, stand, or walk for extended periods of time Additional tasks may be assigned at any given time Requirements Qualifications: High school graduate or equivalent Minimum one (1) year of hotel front desk experience Understand basic principles of auditing, balancing, and closing out accounts Know how to operate front office equipment Experience handling cash, accounting procedures, and general administrative tasks. Excellent customer service skills. Benefits: Competitive salary Annual review with increase potential 401k program with company match Medical, Dental, and Vision insurance available to eligible employees Wellness benefits available to eligible employees Arbor's Guiding Principles: Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties: Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient. Lead with Heart - Be kind, passionate and hospitable. Be Accountable - Take ownership and deliver results. Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change. Celebrate Differences - Embrace diversity; respect individual opinions and ideas. Pay is based upon several factors including but not limited to local labor markets, education, work experience, certifications, etc. We comply with all minimum wage laws as applicable. In addition to your annual salary, we offer a comprehensive benefits package, and 401k contributions (all benefits are subject to eligibility requirements). Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Salary Description 21.00

The St. James Hotel is an iconic, boutique hotel providing modern conveniences, yet steeped in rich history and Victorian charm. The Hotel offers luxurious amenities and culinary delights delivered by remarkable hospitality professionals. The targeted hiring range for this position is $13.93 - $17.83 per hour depending on qualifications; however, the expanded salary range provides opportunities for advancement. Our salary ranges are determined by role, level, and job location. Within the range, individual pay is determined by factors including job-related skills, competencies, experience, and relevant education, training or a combination of these things and market demand. More information about the specific salary range and benefits for your location will be discussed during the hiring process. Our comprehensive benefits package for full-time employees includes medical, dental, and vision coverage, along with health savings and flexible spending accounts, life and disability insurance, generous paid time off and holidays, a 401(k) match, employee discounts, and valuable well-being benefits like free EAP services, financial planning assistance, and well-being coaching all designed to support your health and financial security. Job Description As the first impression of the St. James Hotel, we are seeking Guest Service Representatives to be an integral member of the team that creates distinctively different and authentic experiences for our guests. You will warmly and enthusiastically greet arriving guests and assist them with check in/out to ensure they are comfortable and feel welcome while also providing information. You will promote hotel services and amenities to the guests, answer guest calls, make reservations, process the days room receipts, credit cards and process and complete the setup for the next day's business. Essential Duties: Anticipate and respond to guest needs and questions in a friendly and positive manner. Process check-ins and check-outs, verify billing, create reservations, answer phone inquiries, and process special requests. Drive sales and maximize revenue by up-selling rooms and amenities. Knowledge of hotel property, local attractions, and hotel outlets and services hours of operations. Monitor room availability, follow restrictions, and all booking policies and procedures. Work as a team player in meeting guest needs, and actively contributes to the efforts of other departments when necessary. Follow proper selling techniques and ensure strategies are utilized to maximize room revenues. Knowledgeable of hotel emergency procedures. Verify Room Cards and Balance Room Folio's. Responsible for processing of the Hotel's Day Closing activities and processes, Process and distribution of the Daily Report. Provide Security walk-through's along with locking and unlocking of the outside doors. Processing of Gift Cards and mailing out to guests as needed. Compiles records and reports. Qualifications One-year Hospitality certificate from college or technical school and three to six months related experience/training; or equivalent hospitality or customer service experience. A minimum of 1-2 years of hotel front desk experience. Experience with a Property Management System. Ability to work a flexible schedule including holidays and weekends; Ability to add, subtract, multiply and divide; Basic Microsoft Office Suite experience; Strong verbal and interpersonal skills; Work well both independently and as part of a team; Strong attention to detail; Commitment to exceptional guest service; Ability to maintain a positive, friendly and professional demeanor when handling all situations; Comfortable working in a fast-paced environment and possess strong multi-tasking abilities; Ability to work with little direct supervision; Ideally but not required, bi-lingual or multi-lingual. Additional Information The St. James Hotel is an Equal Opportunity Employer. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. Individuals with disabilities needing assistance in completing an application may contact ********************************* or call ************. Please view Equal Employment Opportunity Posters provided by OFCCP at ************************************************************** All offers of employment are contingent on satisfactory results of a background check and drug screen. Red Wing Shoe Company, Inc. is a drug-free workplace. Red Wing Shoe Company will not be using recruitment agencies or firms to fill this position and we will not accept unsolicited resumes or candidate information. No agency calls please. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Hawkeye Hotels represents the highest quality, state of the art hotels that are either new or newly renovated. We take it as a matter of professional pride to exceed the highest expectation of today's sophisticated travelers. Founded in 1982 with one roadside hotel in Mena, Arkansas, Hawkeye Hotels has become one of the fastest-growing family-owned hospitality companies in the U.S. We maintain lasting affiliations with leading brands, including Marriott, Hilton, and InterContinental. If you share our passion for delivering exceptional experiences to our guests, apply today to join our team! The Night Auditor works as a Guest Service Representative and member of the Front Desk Team specifically responsible for auditing all revenue transactions, ensuring reports are accurate, credit card batches are transmitted correctly and cash is secured. Serves as acting Manager on Duty in the case of an incident or emergency. Conducts property inspections to ensure safety protocols are in effect. Exercises good judgment and able to effectively resolve guest situations. Exceed guests' expectations while assisting in all Front Desk related functions to include the check-in/out process, reservations and all other guest inquiries. QUALIFICATIONS: Previous guest relations training. Accounting background preferred. Ability to communicate effectively with the public and other Team Members. Hawkeye Hotels is an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, sexual orientation, gender identity, disability or protected veteran status.

The Night Auditor front desk is responsible for calculating the daily income of the hotel by verifying that all guest accounts are correct and in balance, assisting the front office, and providing great customer service that reaches the companies standards. Essential Functions: Perform Check-in and Check-out procedures. Responsible for cash balancing and credit card processing. Performs all audit procedures as set forth by the Hotel/casino, on a nightly basis Initiates the generation of and coordinates the distribution of various hotel system reports. Notifies Management of any potential discrepancies and assists with research and resolution of problems. Oversees all close day functions in the front office and that all rooms are checked in and payments are secured. Maintains support documentation for established filing system. Assist all guests and other departments during the audit shift in the capacity of manager on duty in their absence. Resolves guest complaints/concerns quickly and efficiently Prepares a summary of cash, check, and credit card activities Ability to operate front office equipment and software systems Complete end of day tasks Provide great customer service to all guests Performs other tasks as assigned. Essential Requirements: Ability to remain organized in a pressure situation Ability to input and access information into a computer Skill in establishing and maintaining effective working relations with staff Ability to diplomatically attend to complaints Strong commutation skills Ability to accurately record information and have an eye for detail Knowledge/Work Experience: Must be 18 years or older Associates or bachelor's degree in hotel management or related field preferred. Two (2) years of previous night audit/accounting experience or equivalent training required. Must be able to obtain and maintain the appropriate license through the New York State Gaming Commission

Night Auditor: SUMMARY: Responsible to handle guest registration and check-out, auditing and posting of days transactions, reconciling accounts, responding to all guest requests, and acting as communication liaison between the guests and all other departments. PREVIOUS HOTEL FRONT DESK EXPERIENCE REQUIRED. NIGHT AUDITING EXPERIENCE PREFERRED. ESSENTIAL FUNCTIONS: To perform this job successfully, the Hotel Night Auditor must be able to perform each essential function, as well as, the other requirements of this job satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability required to perform this job. Reasonable accommodations may be made to enable an employee with disabilities to perform the essential functions. 1. Greet guests immediately with a friendly and sincere welcome. 2. Check guests in and out of the hotel. 3. Select a room in accordance with the guests' requests. 4. Complete guest reservations. 5. Adhere to check-in and outperformance standards. 6. Complete daily reports, audits, and checklists. 7. Audit and balance reports from the day's shifts 8. Verify and schedule wake up calls 9. Prepare guests' folios for next day checkouts 10. Balance cash drawers and folios 11. Answer phone calls with a phone smile and within 3 rings. 12. Send and receive faxes. 13. Be able to complete group check-ins, billing in a timely manner. 14. Complete a daily bucket check. 15. Assist with guest service calls and opportunities when necessary. 16. Auditing of room inventory 17. Other duties as assigned.