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Operations Manager jobs at Fairfield Inn - 27009 jobs

  • Operations Manager

    Fairfield Inn By Marriott Columbus/New Albany, Oh 4.1company rating

    Operations manager job at Fairfield Inn

    Job Description Discover a world of opportunity and excitement with SJB Management Inc./SJB Hotels LLC! As a dynamic, family-oriented company, we proudly own and manage five exceptional Hilton and Marriott brand locations. With over 30 years of award-winning experience, our Ohio-based team is dedicated to expanding and enhancing our presence throughout the region. Join us and become a vital part of a passionate, hard-working team in the vibrant hospitality industry. Experience the thrill of working in top-tier hotels, where every day brings new adventures and the chance to make a difference. At SJB, we believe in combining dedication with fun, ensuring that our employees thrive both professionally and personally. Come be a part of our success story and embark on an exciting career journey with us! Job Summary: The Front Desk Manager at Fairfield Inn by Marriott Columbus/New Albany, OH is responsible for ensuring the smooth and efficient operation of the front desk, providing exceptional customer service to guests, and overseeing the performance of front desk staff. This is a full-time, hourly position within the hospitality/restaurant industry, located in Columbus, Ohio. The position is an individual contributor role, reporting directly to the General Manager. Compensation & Benefits: Salary range: $16-18 per hour Benefits include: Health insurance, paid time off, discounted hotel stays, and ongoing training and development opportunities. Responsibilities: - Manage the daily operations of the front desk, including check-in/check-out procedures, room reservations, and guest requests. - Train and supervise front desk staff to ensure exceptional customer service and efficient workflows. - Handle and resolve any guest complaints or issues in a timely and professional manner. - Maintain accurate records and reports, including room occupancy, revenue, and guest information. - Collaborate with other hotel departments to ensure a seamless and enjoyable guest experience. - Monitor and maintain inventory of essential supplies for the front desk, such as registration cards and promotional materials. - Utilize hotel software programs to manage reservations, room assignments, and financial transactions. - Assist with scheduling, payroll, and budgeting for the front desk department. - Ensure compliance with hotel policies and procedures, as well as industry regulations. - Continuously strive to improve the overall guest experience and exceed guest expectations. Requirements: - High school diploma or equivalent; Bachelor's degree in Hospitality or related field preferred - Minimum of 2 years of experience in a front desk or customer service management role within the hospitality industry - Excellent communication and interpersonal skills - Strong leadership and team management abilities - Proven customer service and problem-solving skills - Proficiency in Microsoft Office and hotel software systems - Ability to work flexible hours, including weekends and holidays - Knowledge of EEOC guidelines and commitment to promoting a diverse and inclusive workplace EEOC Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
    $16-18 hourly 27d ago
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  • Operations Manager

    Keurig Dr Pepper 4.5company rating

    Williamson, NY jobs

    Looking for a fresh start? A company help grow your skillset and advance your career? Apply Today! We are happy to speak with you about your experience and how you may be a fit within our teams. Lots of exciting things are happening at KDP and we'd love for you to be a part of it! Want to see more? Click the link to visit our website to view some awesome, short clips and information to show you what we're all about KDP Company Overview. You may also view all of our current openings on our Careers Page: KDP Careers - Williamson, NY About the facility: The Williamson, NY operation is a roughly 1 million sq ft production facility with 217 acres of land. The site is the Home of the Brand Motts that has been delighting our consumers for more than 140 yrs. We produce a wide variety of products with diverse packaging capabilities going from Apple sauce, to juices and concentrates . Alongside production, the site includes a raw apple operation that is key for the success of the site. This facility is a Unionized location. We are adding to our facility and have lots opportunity to grow and learn our industry! Production Operations Manager The Operations Manager will be responsible for all manufacturing personnel, process, materials and equipment from start to end. This individual is accountable for delivering the established site goals, as well as collaborating with site leadership to establish and lead processes that achieve high standards of safety, quality, productivity, cost control, and high employee engagement. Our Williamson facility runs 24/7 creating our famous MOTTS products as well as some of our other delicious brands and flavors of beverages. This role is a Non-union role; however, our production team is Unionized. This individual will be heavily involved in Labor Relations. Shifts & Schedule: This full-time position will be supporting our Night Shift. Additional flexibility to work overtime. Position Responsibilities Assumes a shared role as a safety champion that inspires team members to embrace and be accountable for personal safety. Ensure a safe and orderly working environment, free of slip/trip hazards; maintain compliance to meet/exceed all site and regulatory requirements. Will be a culture champion and, in a position to support and mentor our leaders. Direct all departmental related activities to ensure the timely execution of the production schedule to meet production and service goals. Ensure a high level of customer service while meeting inventory management goals, including raw materials, packaging materials, and finished goods. Deliver cost and performance, complete projects & assignments on time, and according to plan. Partners with site leadership to develop and execute a capital plan for the site. Ensures adherence to food safety, regulatory and quality guidelines. Leverages Lean, 5S, and TPM principles to drive process improvement across all aspects of manufacturing including safety, quality and productivity. Identify, recommend and execute continuous improvement initiatives in the production operation including process, machinery, method and material changes, in support of plant goals. Develop and streamline procedures for coordination of supply chain management with other functional areas. Proactively engages maintenance and technical functions to work in unison with operations team members to maintain equipment in OEM conditions safely, efficiently, and cost effectively with minimal disruption to customer service. Drives employee engagement using HPT principles; Sets goals, assesses performance, ensures open communication, provides coaching, and establishes a team atmosphere. Develops procedures, protocols, and standardized work; Ensures/Provides training to develop/grow direct reports. Manage all employee related issues within the department. Effectively manage departmental staffing requirements in accordance to the operating budget. Guide and support technicians in trouble-shooting production equipment when necessary. Well organized, high energy, data driven, and results oriented. Ensure high performance results of your team by: Fostering a culture of trust and wellbeing that prioritizes the team and values employee contributions Driving a shared vision with clear goals and accountability, supported by regular conversations to maximize talent Embracing diverse perspectives to foster innovation, learning from both successes and failures Establishing a safe environment where team members are motivated, heard, and aligned with clear expectations Total Rewards: Salary Range:$95,000 - $125,000 Actual placement within the compensation range may vary depending on experience, skills, and other factors Benefits, subject to election and eligibility: Medical, Dental, Vision, Disability, Paid Time Off (including paid parental leave, vacation, and sick time), 401k with company match, Tuition Reimbursement, and Mileage Reimbursement Annual bonus based on performance and eligibility Benefits eligible Day 1! Requirements: Qualifications Bachelor's degree preferred; STEM Focused, Operations Management, Supply Chain, etc. 2 years of experience in an Operations Management role within a manufacturing environment 5 years of experience in a dynamic, fast-paced manufacturing environment required 5 years of supervisory experience required 2 years of experience with lean, kaizen/six sigma events and driving lean transformation with proven results and in a manufacturing environment (5S, Autonomous Maintenance, Planned Maintenance, visual management, and leading Kaizen events) Experience in SAP preferred Experience with Labor Relations and Union teams preferred Relationships/Interpersonal Be able to interact with all levels of the organization. Be a strong team player with other critical cross functional groups A collaborative management style/ servant leader with the ability to build partnerships and lead teams to drive for shared goals Have a passion to drive continuous improvement Company Overview: Keurig Dr Pepper (NASDAQ: KDP) is a leading beverage company in North America, with a portfolio of more than 125 owned, licensed and partner brands and powerful distribution capabilities to provide a beverage for every need, anytime, anywhere. We operate with a differentiated business model and world-class brand portfolio, powered by a talented and engaged team that is anchored in our values. We work with big, exciting beverage brands and the #1 single-serve coffee brewing system in North America at KDP, and we have fun doing it! Together, we have built a leading beverage company in North America offering hot and cold beverages together at scale. Whatever your area of expertise, at KDP you can be a part of a team that's proud of its brands, partnerships, innovation, and growth. Will you join us? We strive to be an employer of choice, providing a culture and opportunities that empower our team of ~29,000 employees to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work. Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law. A.I. Disclosure: KDP uses artificial intelligence to assist with initial resume screening and candidate matching. This technology helps us efficiently identify candidates whose qualifications align with our open roles. If you prefer not to have your application processed using artificial intelligence, you may opt out by emailing your resume and qualifications directly to **************** in lieu of clicking Apply. Please include the job title and location or Job ID # in the email subject line.
    $95k-125k yearly 1d ago
  • Assistant Manager

    Domino's Pizza 4.3company rating

    Batavia, IL jobs

    Domino's Pizza is hiring immediately for Assistant Manager (Manager in Training) to join their team! Job type: Full time and Part time, Permanent You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you have always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance, Domino's Pizza is hiring bosses - more specifically Assistant Managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills- judgement, math and the ability to multi-task. Assistant managers are responsible for everything that happens during the shift. This includes cost control, inventory control, cash control and customer relations. You set the tone and the example for the store and you have to be on your game 100% of the time! Your job responsibilities would include (but are not limited to): Perform all the duties of the Customer Services Representatives and Delivery Drivers Manage anywhere from 3 to 30 employees during your scheduled shift Responsible for all store operations. Greeting customers and taking orders with a smile (yes, you even have to smile when you answer the phone)! Operating the cash register and collecting payment from customers Making fast, accurate and consistent products while complying with all portion sizes, recipes and baking procedures Delivering product by vehicle from the store to the customer in a safe and courteous manner. Maintaining cleanliness of the restaurant from the first thing the customer sees all the way to the back of the store Maintain a professional appearance at all times in compliance within the Domino's Pizza Grooming Standards Benefits of working at Domino's Pizza: Fun working environment Flexible schedules Competitive wages Store discounts Free uniforms You'll be working for a company that is fun and flexible. Not to mention, its work experience you will rely on for a long time to come. You've had our pizza delivered to you, now it's time to help up be the pizza delivery company in the world. Go on, boss, show us what you've got. Apply now! Domino's is an equal opportunity employer. REQUIREMENTS Experience leading a team; during your shift, you will manage a staff of anywhere from 3 to 30 people Stellar attitude and motivational skills to get them in the right place, at the right time and doing the right thing all while creating a great place to work. Access to reliable vehicle that is insured and have a valid driver's license A great role model - you're the person everyone will look to. Flexible Schedule You have to be at least 18 years old. At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and you'll find opportunities you won't find anywhere else in the industry!
    $25k-30k yearly est. 4d ago
  • Assistant Manager

    Taco Bell-E Brighton 4.2company rating

    Syracuse, NY jobs

    As the supervisor, you'll be the go to person during the shift - the first in line to resolve issues and quick to lend a helping hand where needed. When the manager is not present, you'll be responsible for overseeing team members and ensuring customer satisfaction.
    $35k-41k yearly est. 1d ago
  • Late Night Service Champion - Urgently Hiring

    Taco Bell-Jonesborough 4.2company rating

    Jonesborough, TN jobs

    Ask about evening/late night premium pay! You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees. You enjoy serving others with a “Here to Serve” attitude. You enjoy being around people and providing friendly, accurate service to customers, fellow team members and leaders. Key responsibilities include working the restaurant drive-thru, taking and ringing up customer orders, and handling multiple payment methods. You'll also prepare and store food ingredients and beverage orders, check to make sure they're correct, package products, and maintain a clean, safe work and dining environment. Key Behaviors - Being friendly and helpful to customers and co-workers - Meeting customer needs and taking steps to solve food or service issues - Working well with other team members and accepting coaching from the leadership team - Having a clean and tidy appearance and good work habits - Communicating with customers, fellow team members, and leaders in a positive manner
    $29k-37k yearly est. 3d ago
  • Assistant Manager

    Domino's Pizza 4.3company rating

    Bremen, GA jobs

    You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you have always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance, Domino's Pizza is hiring bosses - more specifically Assistant Managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills- judgement, math and the ability to multi-task. Assistant managers are responsible for everything that happens during the shift. This includes cost control, inventory control, cash control and customer relations. You set the tone and the example for the store and you have to be on your game 100% of the time! Your job responsibilities would include (but are not limited to): Perform all the duties of the Customer Services Representatives and Delivery Drivers Manage anywhere from 3 to 30 employees during your scheduled shift Responsible for all store operations. Greeting customers and taking orders with a smile (yes, you even have to smile when you answer the phone)! Operating the cash register and collecting payment from customers Making fast, accurate and consistent products while complying with all portion sizes, recipes and baking procedures Delivering product by vehicle from the store to the customer in a safe and courteous manner. Maintaining cleanliness of the restaurant from the first thing the customer sees all the way to the back of the store Maintain a professional appearance at all times in compliance within the Domino's Pizza Grooming Standards You'll be working for a company that is fun and flexible. Not to mention, its work experience you will rely on for a long time to come. You've had our pizza delivered to you, now it's time to help up be the pizza delivery company in the world. Go on, boss, show us what you've got. Apply now! Domino's is an equal opportunity employer. REQUIREMENTS Experience leading a team; during your shift, you will manage a staff of anywhere from 3 to 30 people Stellar attitude and motivational skills to get them in the right place, at the right time and doing the right thing all while creating a great place to work. Access to reliable vehicle that is insured and have a valid driver's license A great role model - you're the person everyone will look to. Flexible Schedule You have to be at least 18 years old. At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and you'll find opportunities you won't find anywhere else in the industry! Exceptional people on a mission to exceed our customers expectations every time. Fast paced, fun working environment with lots of growth opportunities.
    $21k-26k yearly est. 2d ago
  • Waterpark Operations Manager (Full-Time)

    Six Flags White Water 4.1company rating

    Marietta, GA jobs

    Six Flags White Water is seeking a dynamic and driven leader to lead our Operations team! This position is directly responsible for overseeing our Aquatics, Park Services, and Front Gate Operations. Responsibilities:What's In It For You? Full-Time position with competitive pay, bonus, and benefits plan Quarterly 401K match on up to 5% of your contributions Free passes for your family and friends Free admission to regional attractions and other regional theme parks Essential Duties and Responsibilities Oversee all operational functions related to the safe and effective operation of Aquatics, Front Gate, and Park Services. Monitor and affect Guest Satisfaction by championing guest service programs and initiatives. Support and enforce corporate Operations and Safety policies and initiatives. Train and motivate teams to provide World Class Friendly, Clean, Fast, and Safe Service. Routinely inspect all areas for hazards and other safety-related risks. Communicate with Park management and Team Members on any hazards that exist or may come to exist. Proactively manage safety and ensure all attractions are operating safely. Ensure proper staffing levels are maintained through recruiting, interviewing, and retention programs. Development and maintenance of expense budgets and annual business plans for areas of responsibility. Monitor and ensure compliance with all aspects of the Aquatics training and safety programs including in-service training and ensure 100% compliance with all Ellis & Associates and Six Flags Standard Operating Procedures including regularly conducting in-service trainings. Recruit and hire seasonal employees to ensure proper staffing levels. Develop and administer departmental policies and procedures. Request and review bids for outside service contracts outlined within expense budgets. Interface with the Maintenance division to maximize safety and maximize the Guest ride experience. Responsible for maintaining a Total Safety culture for both Guests and Team Members. Maintain cleanliness throughout the Park with special attention to back areas and storage facilities. Track and proactively forecast staffing needs to ensure adequate staffing levels for Operations departments. Provide direct leadership for the seasonal leadership teams and perform periodic evaluations of their performance. Serve as a Park Guest Service Ambassador and work to resolve all guest concerns brought to your attention. Routinely review Guest Satisfaction Survey reports and follow up on positive and negative feedback. Monitor Team Member Voice Survey results and work with Human Resources to build on strengths and address areas of needed improvement. Serve as Park and Departmental Duty Manager. Perform all other duties as assigned. Salary Range: starting at $59,000 (Based on experience and certifications) Reports To: Waterpark Director Qualifications: Minimum Requirements 3+ years of progressive leadership experience in Operations, theme parks, or similar operations. College degree in Business, Management, and/or equivalent management experience. Demonstrated ability to lead teams of varying technical, educational, and generational backgrounds. Strong leadership and communication skills, both written and verbal. Experience preparing and managing budgets. Must possess strong organizational skills and be able to multitask under high-pressure emergencies. Excellent communication skills, both written and verbal. Must have a valid driver's license. Computer literacy with proficiency in Microsoft Office applications. Will be required to work various shifts as project and park needs dictate, including nights, weekends, and holidays. Must have the ability to stand, walk, crouch, bend, stoop, kneel, and lift up to forty pounds occasionally. Strong experience in training and presentation skills to develop large teams. Must be capable of bending, squatting, kneeling, and climbing heights in excess of 200 feet.
    $59k yearly Auto-Apply 5h ago
  • Director of Property Operations - Waldorf Astoria Beverly Hills

    Hilton Worldwide, Inc. 4.5company rating

    Beverly Hills, CA jobs

    Job Description - Director of Property Operations - Waldorf Astoria Beverly Hills Director of Property Operations - Waldorf Astoria Beverly Hills (Job Number: HOT0C6VP) Waldorf Astoria Beverly Hills is a leading luxury hotel. The property has 170 rooms, 6,300 square feet of banquet space, and 4 food and beverage outlets, including an elevated Mediterranean restaurant, a Jean‑Georges rooftop restaurant, lobbies lounge, and in‑room dining. The Director of Property Operations will direct and oversee the functionality and safety of the facility to protect the well‑being of all guests and team members in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Responsibilities Direct and oversee the functionality and safety of the facility, including physical buildings, mechanical equipment, electrical systems, heating and cooling systems, life safety systems, and grounds according to federal, state and local regulations. Conduct facility inspections. Assign, verify and document completion of all routine maintenance and repairs in the property maintenance management system. Direct, oversee and maintain required documentation for energy management and conservation and preventive maintenance programs. Lead, manage and communicate information about capital projects and property rehabilitations, including scheduling, budgeting and complying with contractor bidding standard. Direct daily department operations, including guest service standards and initiatives, product quality, inventory management and cost controls, systems use and management, budgeting and forecasting, adherence to federal, state and local standards and meeting participation and facilitation. Monitor and develop team member performance to include supervision and professional development, conducting counseling and evaluations and delivering recognition and reward. Recruit, interview and train team members. Qualifications Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Urgency - We operate with a sense of urgency and discipline. Key Attributes: Quality Productivity Customer Focus Benefits Best‑in‑Class Paid Time Off (PTO) Go Hilton travel discount program Supportive parental leave Matching 401(k) Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount Debt‑free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English‑language learning, digital literacy, professional certificates and more). Career growth and development Team Member Resource Group. Available benefits may vary depending upon property‑specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. Salary Range: $170,000 - $190,000 based on applicable experience. #J-18808-Ljbffr
    $170k-190k yearly 2d ago
  • Director of Building Services & Property Operations

    Sentral 4.0company rating

    San Francisco, CA jobs

    A leading residential hospitality operator is looking for a Director of Building Services in San Francisco. You will oversee maintenance projects, manage a service team, and ensure excellence in customer service. The ideal candidate will have strong organizational and leadership skills, with a minimum of 2 years experience in a similar role. This in-person position offers various perks including health plans and a 401(k) with a company match. #J-18808-Ljbffr
    $105k-157k yearly est. 2d ago
  • Hotel Operations Director - Luxury Property & Growth

    Highgate Hotels L.P 4.5company rating

    San Francisco, CA jobs

    A leading hospitality company is seeking a Director of Operations in San Francisco. The role requires overseeing hotel profitability, managing staff, and ensuring exceptional guest satisfaction. This position demands strong leadership skills and at least 6 years of experience in a hotel or related field. The Director will coordinate operations, train employees, and ensure compliance with standards, contributing to the hotel's success in a luxury environment. #J-18808-Ljbffr
    $101k-162k yearly est. 2d ago
  • General Manager: Lead a High-Energy Lifestyle Hotel

    Davidson Hospitality Group 4.2company rating

    Atlanta, GA jobs

    A prominent hospitality management company is seeking a General Manager for a lifestyle hotel in West Hollywood, CA. This leadership role requires strong hotel operations experience, financial acumen, and a guest-centric approach. Ideal candidates may be first-time or second-time GMs. The position offers a target salary of $190k - $210k plus bonuses, with a focus on exceptional guest experiences and team leadership. Join a dynamic team committed to delivering outstanding hospitality. #J-18808-Ljbffr
    $190k-210k yearly 5d ago
  • Director Operations

    The Crescent Hotels Group 4.2company rating

    Mountain View, CA jobs

    At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! At the Aloft Mountain View, we are seeking qualified and talented candidates to fill our current job openings! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer', we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright. We are looking for our next great team member to join the Aloft Mountain View team. We are committed to providing you with: Highly competitive wages An exceptional benefit plan for eligible associates & your family members RSP/401K matching program for eligible associates Flexible scheduling to allow you to focus on what is important to you Discounts with our Crescent managed properties in North America for you & your family members Marriott Employee Room Rate Discount Program Here is what you will be doing each day: As our Director of Operations, you will provide guidance and leadership to the Rooms Division, ensuring consistent compliance with hotel policies, and quality guest service while maximizing departmental profits. Indirectly offers supervision for the entire hotel as well as making policies and developing plans for carrying out work programs. Acts as General Manager in the General Manager's absence, as requested. RESPONSIBILITIES: Implement and manage hotel's daily quality process including goal communication, associate improvement, compliance with Crescent standards of product and performance, service recovery and problem resolution. Disseminate feedback from comment cards, guest satisfaction and service failure measurements and coach accordingly. Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate. Communicate both verbally and in writing to provide clear direction to staff. Assign and instruct Rooms Division Department Managers in details of work. Observe performance and encourage improvement. Monitor hotel occupancy and make staffing adjustments accordingly. Supervise and review cost and inventory controls. Field guest complaints, conducting thorough research to develop the most effective solutions and negotiate results. Prepare written correspondence to guests. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps or problem resolution by using experienced judgment and discretion. Supervise the budgeting, forecasting, training, motivating and staffing of the Rooms Department including: Telephone, Housekeeping Services, Front Office, Laundry, Concierge and Guest Services. Prepare Forecast expenses and actual results for the Rooms Division revenue and expenses. Review Security logs daily for significant incidents, and coordinate with department heads all enforcement of policy and/or improvements in service needed. Work closely with the General Manager in establishing and monitoring policies and guidelines in the day to day operation of the hotel to ensure profitability and consistency. Solve problems of detail that come up in the course of the work. Plan, organize, chair, attend and/or participate in various hotel meetings such as: Staff Meetings, Rooms Division Meetings, Executive Committee Meetings, Quality Teams Meetings, etc. Comply with attendance rules and be available to work on a regular basis. Perform any other job-related duties as assigned. Does this sound like you? You are a natural leader who demonstrates strength by motivating the team to deliver exceptional service and to maximize their potential. Ensuring excellence is not only front facing but also behind the scenes. You orchestrate operations day to day ensuring all moving parts are in harmony. You lead by example setting the high standards of service, teamwork and accountability. At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That's why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review Know Your Rights notice from the Department of Labor. Source: Crescent Hotels & Resorts #J-18808-Ljbffr
    $90k-153k yearly est. 5d ago
  • Operations Manager

    Servpro Team Wilson 3.9company rating

    Houston, TX jobs

    Are you a results-driven leader ready to make a significant impact? SERVPRO Team Wilson is seeking an experienced and dynamic Operations Manager to lead our Mitigation and Emergency Response team in Houston, TX. This is a key leadership role, reporting directly to the Director of Operations, where you will drive profit, build a strong culture, and ensure excellent service delivery. What You'll Do: Lead and develop a team of 12-15 operations staff members, galvanizing them to meet production expectations. Drive budget and profit initiatives utilizing the ACDC Model (Attract Customers; Close Deals; Deliver on Service; Collect Money). Work closely with the Business Development Manager and Reconstruction Team Lead for operational efficiency. Split your focus 80/20 between tactical execution and strategic growth. Oversee 5-10 concurrent restoration projects (water, fire, mold, etc.). The Ideal Candidate: 3+ years of progressive leadership or management experience. Mitigation/Restoration experience is CRITICAL. Proven track record in a service-based industry (e.g., HVAC, Pest Control). Driven to build culture, increase profitability, and invest in people. Possesses a servant leadership attitude with a commitment to organizational values. Highly Preferred: Bilingual fluency in English/Spanish. If you are hungry for professional growth, organized, and driven by success, we want to hear from you!
    $47k-84k yearly est. 4d ago
  • Director of Resort Operations

    Balboa Bay Resort 4.3company rating

    Newport Beach, CA jobs

    Balboa Bay Resort is seeking an experienced Director of Resort Operations with a strong Food & Beverage background to join our Executive Leadership team. This critical role is responsible for driving operational excellence, exceptional guest experiences, and strong financial performance across our luxury waterfront resort. The ideal candidate is a hands-on, strategic leader who thrives in a high-volume resort environment and brings deep expertise in Food & Beverage along with proven cross-departmental operational leadership. This position oversees all operational departments-including Rooms Division, Food & Beverage, Engineering, Security, and other assigned areas-ensuring the seamless execution of systems, standards, and services that support outstanding guest satisfaction, team member engagement, and sustained profitability. Key Responsibilities • Provide strategic leadership and oversight to department heads and managers across resort operations, with a strong focus on Food & Beverage excellence. • Drive revenue growth, profitability, service levels, and team member engagement across all operational departments. • Lead hiring, training, performance management, and development of management teams in alignment with company policies and labor regulations. • Prepare and manage annual operating budgets; analyze forecasts, P&Ls, and cost reports to maximize profitability and control expenses. • Optimize menu pricing, product mix, wine programs, and promotional strategies to enhance F&B financial performance. • Partner closely with department leaders to ensure seamless execution of operational strategies and day-to-day excellence. • Ensure F&B outlets, banquets, and catering operations deliver consistently high-quality products and elevated service standards. • Maintain a visible leadership presence throughout dining venues and public areas, proactively addressing guest feedback and service opportunities. • Ensure compliance with all food safety, sanitation, alcohol service (TIPS), health department, OSHA, and safety standards. • Present budgets, financial results, and operational strategies to the ownership group and executive leadership. Additional Responsibilities • Support and collaborate with the Executive Committee to achieve overall resort goals. • Approve labor decisions, merit increases, promotions, scheduling, and time-off requests within policy guidelines. • Resolve guest concerns professionally and effectively, escalating when appropriate. • Ensure responsible alcohol service and address safety or security incidents as needed. Qualifications • High school diploma or GED required; Bachelor's degree in Hospitality Management preferred. • 5+ years of progressive Food & Beverage leadership experience, including 2+ years in a management role within a resort or hotel environment. • Strong knowledge of restaurant, banquet, and catering operations; familiarity with Front Office operations strongly desired. • Proven ability to lead large teams in a fast-paced, high-volume, service-driven environment. • Demonstrated financial acumen, including budgeting, forecasting, labor management, and cost controls. • Excellent communication, leadership, and interpersonal skills with a strong guest-first mindset. • Ability to remain calm, decisive, and solutions-oriented during peak business periods or emergency situations. • Proficiency in MS Office and ability to learn hotel operating systems. • TIPS , Food Handler, and ServSafe certifications required (or ability to obtain within designated timeframes). • Bilingual Spanish a plus. • Flexible schedule required, including weekends, holidays, and varying shifts.
    $100k-158k yearly est. 1d ago
  • Foodservice General Manager: Lead Ops & Menu Innovation

    Carlsbad Tech 4.0company rating

    San Francisco, CA jobs

    A leading culinary services provider in San Francisco seeks a General Manager to oversee day-to-day operations of an account. The ideal candidate will have a BS in Hospitality or Culinary, five years of relevant experience, and strong leadership skills. Responsibilities include managing budgets, conducting HR functions, and ensuring food quality. Competitive salary of $103,000 annually along with a variety of benefits, including medical and retirement plans, is provided. Applications are accepted on an ongoing basis. #J-18808-Ljbffr
    $103k yearly 2d ago
  • Hotel General Manager: Growth & Profit Leader

    Hotel Equities 4.5company rating

    Dallas, TX jobs

    A premier hospitality management firm is seeking an experienced General Manager for its Courtyard by Marriott Dallas Medical/Market Center. The ideal candidate will have over 2 years of hotel leadership experience and a strong track record in financial management. Responsibilities include overseeing hotel operations to ensure guest satisfaction and financial success. We offer a competitive salary of $100k-$120k, quarterly bonuses, insurance benefits, and a supportive work environment focused on career growth. #J-18808-Ljbffr
    $100k-120k yearly 4d ago
  • General Manager: High-Impact Ops & Quarterly Bonuses

    BJ's Restaurants, Inc. 4.4company rating

    Salinas, CA jobs

    A leading restaurant chain located in California is seeking a General Manager to oversee operations. You will manage shifts, ensure guest satisfaction, hire and train your team, and maintain quality control in a fast-paced environment. The role offers a competitive salary ranging from $98,000 to $105,000 per year, alongside opportunities for advancement within the company. Ideal candidates will have at least 5 years of restaurant management experience and a strong commitment to service excellence. #J-18808-Ljbffr
    $98k-105k yearly 5d ago
  • Hotel General Manager: Guest Experience & Operations

    Hospitality Ventures Management Group 4.1company rating

    Atlanta, GA jobs

    A leading hospitality management firm is seeking a General Manager to oversee hotel operations in Atlanta. You will lead staff, manage budgets, and drive guest satisfaction. Ideal candidates should have a Bachelor's Degree in Business or Hospitality Management, combined with 3-5 years of relevant experience, preferably with Hilton, Hyatt, or Marriott. This role offers opportunities for career growth and a comprehensive benefits package including paid time off and healthcare benefits. #J-18808-Ljbffr
    $53k-78k yearly est. 4d ago
  • Operating Partner & GM - Hospitality Operations Leader

    Bolay Enterprises, LLC 4.0company rating

    Miami, FL jobs

    A fast-casual dining concept in Miami is seeking an Operating Partner. This role involves leading restaurant operations, ensuring exceptional guest experiences, and developing sales strategies. The ideal candidate has at least 3 years of managerial experience in casual dining and a Bachelor's degree. This position offers a starting salary of $60k plus bonuses and various benefits including medical and paid time off. #J-18808-Ljbffr
    $60k yearly 4d ago
  • Wellness Retail Assistant Manager: Lead Ops & Service

    Mother's Market & Kitchen 4.2company rating

    Newport Beach, CA jobs

    A wellness-focused retail company in Newport Beach seeks an Assistant Store Manager to lead daily operations and develop team performance. You will enhance customer experiences while managing store tasks. Ideal candidates have retail management experience, strong communication skills, and a customer-service mindset. The role offers flexible scheduling, competitive pay of $24.50 hourly, and various benefits including medical and dental insurance. #J-18808-Ljbffr
    $24.5 hourly 1d ago

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