Job DescriptionBenefits:
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Fairfield Property Management is seeking a motivated and detail-oriented Housekeeper to join our team! As Housekeeper, you'll be entrusted with the important task of transforming vacant apartment units into welcoming homes for our new residents. But that's not all you will use your top-notch cleaning skills to keep our models, offices, club house, laundry rooms, and fitness centers pristine and tour-ready. You will play a vital role in creating a welcoming atmosphere for residents and visitors alike.
Job Highlights
Cleans all vacant apartments for move-ins.
Cleans offices, corporate units, and models
Cleans bathrooms.
Cleans laundry rooms.
Picks up trash on grounds
Performs painting and caulking, if needed, in a neat and professional manner.
Qualifications
High school diploma or GED preferred, but not required.
Six months to one year of related experience preferred.
Ability to communicate effectively and professionally, both verbally and in writing.
Ability to work in a professional, courteous, cooperative, tactful, and patient manner with residents, FPM employees, vendors, suppliers, and members of the public.
Self-motivated to work independently with little guidance.
Good time management skills. Ability to multitask, prioritize and flexibility to adjust work priorities as necessary.
Good organizational skills, attention to detail, and retention skills required.
Wear/use uniforms and personal protective equipment (PPE) as required.
Benefits
PTO and Paid Holidays: Embrace work-life balance and recharge with our generous paid time off and paid holiday policies.
Comprehensive Benefits: As a full-time employee, you will have access to our competitive benefits plans, including medical, dental, vision, 401k, and more. Prioritize your health, secure your future, and gain peace of mind.
About Us
Since 1976, Fairfield Property Management has specialized in professional property management of luxury and affordable multi-family properties with a portfolio that spans across Louisiana, New Mexico, and Alabama. Our customer-first service has driven our exceptional reputation and growth. With an operational approach that is hands-on, we offer unparalleled expertise across property management functions - creating a seamless experience for residents and investors.
Come join our dedicated team and unleash your potential for growth and success. With ongoing training and development opportunities, you'll have the chance to expand your skillset and advance your career within our thriving organization. If you are dependable, have great attention to detail, and thrive in a dynamic environment, we want to hear from you. Apply today!
$21k-26k yearly est. 24d ago
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Assistant Property Manager
Fairfield Property Management 4.0
Fairfield Property Management job in Shreveport, LA
Job DescriptionBenefits:
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Fairfield Property Management is seeking an organized and outgoing Assistant Property Manager to join our team! We're looking for a motivated individual who will support our Property Manager in overseeing the on-site operations of our multi-family community. As the Assistant Property Manager, you'll have the opportunity to showcase your exceptional organizational and interpersonal skills while providing administrative support, interacting with current and prospective residents, collecting rent, and coordinating prompt resident service requests. Your passion for customer service and keen eye for detail will have a direct impact on creating a great living experience for our residents.
Job Highlights
Serves as the right hand to your Community Manager, assisting in leading property management operations to ensure financial targets and compliance standards are met
Enters and maintains accurate records in the property management software (ResMan) and completes transactions by entering all required transaction in a timely manner
Completes the daily transactions and tasks related to the financial operation of the community by collecting and posting rent, fees, and other payments, preparing daily bank deposits and reconciling bank accounts, preparing financial reports, and processing invoices and payables
Reviews resident files and accounting records to determine unpaid and/or late fees owed, communicates with residents regarding outstanding balances, implements procedures for collecting on delinquencies, and enforces the lease to maximize revenue
Follows the Company's established procedures related to evictions by following proper notice requirements, evicting residents, and representing the community as required in court hearings and eviction proceedings
Manages the leasing process by guiding new residents through each step, completing and verifying all lease applications and sharing results with applicants, as well as guiding the leasing team through effective sales strategies and follow-through
Reviews and submits invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased, obtaining community manager approval, coding charges to appropriate Chart of Account codes, and managing communication between the vendor/contractor, accounting, and the client/owner as needed
Remains highly visible and available to residents and the public on a daily basis. Helps resolve any resident complaints or concerns with patience and tact
Ensures the upkeep of the property by regularly inspecting the property and scheduling maintenance repairs and vendors as needed
Qualifications
High school diploma or GED required
Property Management or sales experience in leasing, retail, banking, or another related field preferred
Prior experience using ResMan or other related property management accounting software preferred
Ability to work in a professional, courteous, cooperative, tactful, and patient manner with residents, FPM employees, vendors, suppliers, and members of the public
Proficiency in MS Word, MS Excel, MS Outlook, and ability to learn other software as needed
Ability to maintain reliable transportation, a current and valid drivers license, and vehicle insurance.
Benefits
PTO and Paid Holidays: Embrace work-life balance and recharge with our generous paid time off and paid holiday policies.
Comprehensive Benefits: As a full-time employee, you will have access to our competitive benefits plans, including medical, dental, vision, 401k, and more. Prioritize your health, secure your future, and gain peace of mind.
About Us
Since 1976, Fairfield Property Management has specialized in professional property management of luxury and affordable multi-family properties with a portfolio that spans across Louisiana, New Mexico, and Alabama. Our customer-first service has driven our exceptional reputation and growth. With an operational approach that is hands-on, we offer unparalleled expertise across property management functions - creating a seamless experience for residents and investors.
Come join our dedicated team and unleash your potential for growth and success. With ongoing training and development opportunities, you'll have the chance to expand your skillset and advance your career within our thriving organization. If you have a passion for customer service, great administrative skills, and thrive in a dynamic environment, we want to hear from you. Apply today!
$38k-49k yearly est. 2d ago
Maintenance Supervisor
The Lynd Company 3.9
Baton Rouge, LA job
The Maintenance Supervisor reports to the Property Manager. Primary responsibilities include working with the maintenance team to ensure the repair and maintenance of property facilities and apartment units; prompt and courteous responses to service requests; keeps an adequate supply of market-ready apartments-units to meet leasing demands. Oversees general property appearance to meet or exceed standards.
DUTIES/RESPONSIBILITIES
* Assists in preparing market-ready apartments to include, painting, carpet, flooring, general repairs, housekeeping, etc.
* Efficiently and effectively schedules subordinates, assuring that work orders and make-ready units are completed properly and in a timely manner and on schedule.
* Oversees working with vendors/contractors to ensure assigned work is completed accordingly.
* Informs Property Manager of any repair work needing an outside contractor or replacement of significant appliances necessary.
* Monitors and maintains the property preventative maintenance schedule and the upkeep of all mechanical equipment on the property, including, but not limited to, water heaters, pool pumps, HVAC units, etc.
* Performs various preventative maintenance functions and records findings in the appropriate Maintenance Log. Cleans boilers, if applicable, two times per year.
* Completes regular move-in unit inspections; checks all appliances, sinks, faucets, commodes, blinds, etc.
* Responds to resident service requests, prioritizes, and assigns to designated maintenance staff.
* Ensures that all maintenance work order paperwork is completed; leaves a copy in all apartments entered, cleans up debris caused by maintenance work, does not use any personal items belonging to the resident for clean-up, records time spent in a unit on the work order, and communicates with Leasing Office staff work order status/completion.
* Performs on-call emergency work order service requests based on business necessity, communicates with Property Manager number of hours worked on-call for after-hour efforts as required.
* Communicate with the Property Manager all aspects of on-call service request requirements. It is the overall responsibility of the Maintenance Supervisor to oversee and delegate to the qualified maintenance team the on-call schedule.
* Has knowledge of maintenance functions such as plumbing, pool, HVAC, basic electric, general carpentry skills, painting, and snow removal (where applicable).
* Works with maintenance staff and landscaping vendor to maintain grounds and common areas and keep them free of trash and debris.
* Ensures trash/dumpster or roll-off rental areas are clean, picked up, and maintained.
* Keep accurate inventory of all maintenance and cleaning supplies and reorder as needed from approved vendors.
* Keep a record of all chemicals and their antidotes in a prominent place.
* Possess working knowledge of OSHA and safety rules and regulations pertaining to property management and abide by same.
* Assist Property Manager as directed, including to but not limited to, annual inspections, check-ins, and check-outs, checking of grounds, and common areas.
* Possess knowledge of water and gas meter cut-offs, all apartment fixture cut-offs, sewer clean-outs, and posting a visible map of the same.
* Ensures storage area entrances are locked and have adequate lighting.
* Performs regular inspections of all units, buildings, common areas, and see that repair, landscaping, clean-up are done, and all outside lights in hallways and common areas are replaced.
* Responsible for overseeing frequent light checks, required to fix/repair/replace light bulbs for proper functional lighting.
* Change air-conditioning filters at least once every three months.
* Always represents the company professionally.
* Ensures all maintenance staff is following safe work practices.
* Ensures that maintenance staff performs to company standards and handles service requests timely.
* Wears company uniform daily to always include required ID.
* Maintains open communication with the Property Manager and other staff.
* Assists with hiring, training, and developing assigned staff, including painters and/or landscaping staff.
* Always displays a friendly and courteous attitude with other employees, maintains and promotes a good attitude. Never confronts a supervisor or other employee in front of residents.
SKILLS/ABILITIES
* HVAC (preferred).
* Supervisory experience preferred knowledge, skills, and abilities.
* Familiar with federal, state, and jurisdictional laws and regulations concerning multi-family housing and Fair Housing.
* Bilingual - Spanish is a plus.
* Knowledge and skills to operate standard and specialized tools for repairs and maintenance. Maybe required to provide own (industry-specific) tools.
* Ability to visually inspect units, grounds, and other aspects of the property to determine adherence to standards.
* Supervisory and leadership skills to delegate and guide the work activities of others.
* Attention to detail and problem-solving skills.
* Basic computer/technical skills to operate mobile computing or communications devices.
* Skill and ability to communicate verbally clearly and concisely and in writing, apply critical thinking and problem-solving skills.
* Ability to maintain confidentiality and appropriate discretion. Possess a take-charge personality with the ability to handle multiple priorities and meet deadlines.
EDUCATION AND EXPERIENCE
* High school diploma/GED and three to five years of experience in facility maintenance and mechanical repair required, or an equivalent combination of experience and education.
* EPA Type lII or Universal license and Certified Pool Operator (CPO) is required.
* Trade school and military training are a plus.
* Trade skills include plumbing, electrical, drywall, painting, cabinetry, carpeting, pools, and appliance repair.
* Must work flexibly and be on-call for emergencies on weekends, evenings, and holidays.
Lynd Management Group, LLC does not discriminate based on race, color, religion, age, gender identity or expression, national origin, disability, veteran status, sexual orientation, marital status, or any other classification protected by Federal, state, or local law. Any information provided will be used only in the compilation of data for EEO/Affirmative Action reporting. Completion of this data is voluntary and will not affect your opportunity for employment and/or terms or conditions of employment.
Lynd Management Group, LLC participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Lynd Management Group, LLC participa en E-Verify y proporcionará al gobierno federal la información de su Formulario I-9 para confirmar que usted está autorizado para trabajar en los EE.UU.
$36k-52k yearly est. 60d+ ago
Groundskeeper
Ledic Management Group 3.9
New Orleans, LA job
Envolve Community Management owns and professionally manages apartment communities located in select markets throughout the southeastern United States. We are a company whose success is measured by our residents' satisfaction in making their apartment homes and community a great place to be.
Envolve Community Management offers a wide variety of opportunities from residential apartment management, leasing, maintenance and more. We, the Envolve Client Services Group team are recruiting friendly self-motivated individuals with positive attitudes and a drive to succeed, to join our growing company. We are currently searching for a full time groundskeeper to work at Garden Oaks Apartments in New Orleans, LA.
Essential Duties and Responsibilities:
1. Clean grounds on a continuous, daily basis.
2. Responsible for the exterior curb appeal and cleanliness.
3. Report any physical damage or concerns about the exterior to the Property Manager.
4. Light maintenance improvements as necessary to physical exterior.
5. Assist office staff with special leasing programs involving the exterior of the property.
6. Assist residents with special needs.
7. Demonstrate ability to resolve physical problems for the community good.
8. Help create and maintain at all times a company direction designed to develop loyalty, team spirit and unity of all Envolve personnel.
9. Other duties as assigned, which employee is capable of performing.
Benefits:
* Medical, Dental, and Vision Insurance, Short Term and Long Term Disability Plans • Company Paid Life Insurance • Apartment Discounts • 401k Plan • Paid Holidays • Paid Time Off
EOE: Minorities/Females/Disabled/Veterans
$23k-30k yearly est. 7d ago
Service Technician I (Make-Ready)
Westdale Asset Management 4.3
Shreveport, LA job
) ***Monthly renewal bonuses are paid in addition to base pay.***
We are seeking an apartment make-ready technician for our 194-unit community in Shreveport! As Service Technician I, you will turn vacant units into beautiful apartments, preparing them for new residents to call home. You will also be responsible for the general upkeep of the property grounds and common areas. If you like a feeling of accomplishment at the end of your workday, then join our team and work for a company that values teamwork and offers opportunities to advance! Apply now!
Requirements
At least 6 months of previous maintenance experience on an apartment community, commercial building, or single-family residences.
Must meet all physical requirements and be able to take direction.
Ability to follow verbal and written instructions.
Must be able to work both independently and with a team in a fast-paced, customer service-oriented environment.
Weekends as circumstances warrant; on-call on a rotating basis for emergencies.
Responsibilities
Performing minor repairs and maintenance.
Completing a duties checklist to ensure vacant apartments are move-in ready.
Walking the property grounds and common areas as well as picking up trash and debris.
Performing any additional duties assigned by both the Community Manager and/or Service Supervisor.
We offer a competitive salary, good benefits, and an energetic environment. Our benefits include:
Medical insurance
Dental insurance
Vision insurance
Life insurance
Short-term and long-term disability insurance
401(k) plan with company match
Flexible spending accounts
Paid vacation, personal/sick time, and holidays
Tuition reimbursement
Credit union
Service recognition awards
Employee assistance program
Apartment rental discounts
Take this opportunity to gain valuable apartment experience while making a difference in people's lives. Apply Today!
Work Days: Monday - Friday
Work Hours: 8:30 am - 5:30 pm; Weekends as circumstances warrant; on-call on a rotating basis for emergencies.
Required License or Certification: Valid LA Driver's License
Our application process includes criminal background checks and drug screens.
Rate: $16.00 - $17.00 per hour (Hourly non-exempt position)
#WAMHPA
$16-17 hourly Auto-Apply 7d ago
Leasing Agent
Fairfield Property Management 4.0
Fairfield Property Management job in Thibodaux, LA
Job DescriptionBenefits:
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Fairfield Property Management is seeking a motivated Leasing Agent with great communication skills to join our team! As the liaison between our management office and current/prospective residents, you'll play a pivotal role in marketing our property, screening potential residents, and ensuring a welcoming environment in the leasing office. With exceptional organizational skills and a passion for providing outstanding customer service, you will have a direct impact on creating an excellent living experience.
Job Highlights
Shows and leases apartments
Answers incoming phone calls and converts inquiries from prospective residents into scheduled appointments to visit the community
Stays up to date on current availability and waiting lists and contacts prospects
Maintains resident files with accuracy and attention to detail
Provides exceptional customer service to current and future residents to promote a quality living experience and maintain a high occupancy level
Qualifications
High school diploma or GED required.
Six months to one year of property management or face-to-face sales experience preferred.
Self-motivated go-getter who can work independently with little guidance.
Strong communication skills and excellent telephone etiquette.
Proficient in MS Word, MS Excel, MS Outlook, and ability to learn other software as needed; ability to write correspondence in a professional manner.
Ability to maintain reliable transportation, a current and valid drivers license, and vehicle insurance.
Weekend availability is required
Benefits
PTO and Paid Holidays: Embrace work-life balance and recharge with our generous paid time off and paid holiday policies.
Comprehensive Benefits: As a full-time employee, you will have access to our competitive benefits plans, including medical, dental, vision, 401k, and more. Prioritize your health, secure your future, and gain peace of mind.
Commission and bonus structure
About Us
Since 1976, Fairfield Property Management has specialized in professional property management of luxury and affordable multi-family properties with a portfolio that spans across Louisiana, New Mexico, and Alabama. Our customer-first service has driven our exceptional reputation and growth. With an operational approach that is hands-on, we offer unparalleled expertise across property management functions - creating a seamless experience for residents and investors.
Come join our dedicated team and unleash your potential for growth and success. With ongoing training and development opportunities, you'll have the chance to expand your skillset and advance your career within our thriving organization. If you have a passion for customer service, great communication skills, and thrive in a dynamic environment, we want to hear from you. Apply today!
$25k-31k yearly est. 25d ago
HVAC Certified Maintenance Technician
Fairfield Property Management 4.0
Fairfield Property Management job in Shreveport, LA
Job DescriptionBenefits:
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Fairfield Property Management is seeking a motivated Maintenance Technician to join our team! As a Maintenance Technician, you'll play a crucial role in providing exceptional service to our valued residents and maintaining our properties to the highest standards. From addressing service requests promptly and courteously to ensuring that every detail aligns with Fairfield Property Management's exceptional quality guidelines, you'll be at the forefront of creating an extraordinary living experience.
This position is located at our Northside Villas community located in Shreveport. Northside Villas is a newly renovated 85-unit Section 8 apartment community.
Responsibilities
Duties may include, but are not limited to:
Performs all general maintenance duties for the upkeep of the property
Responds to resident work orders
Performs carpentry, electrical, and plumbing work
Repairs appliances, heating and air conditioning units, ceiling fans, refrigerators, etc.
Installs sheetrock
Paints vacant and occupied apartments
Assists in maintaining the property grounds by performing pool maintenance, picking up and removing trash and debris, pressure washing sidewalks and buildings, etc.
Picks up parts and supplies as necessary
Qualifications
1-3 years of maintenance experience on a residential property preferred
EPA Universal HVAC Certification required
Ability to work on-call and respond promptly and appropriately to all calls.
Ability to maintain reliable transportation, a current and valid drivers license, and vehicle insurance.
Benefits
PTO and Paid Holidays: Embrace work-life balance and recharge with our generous paid time off and paid holiday policies.
Comprehensive Benefits: As a full-time employee, you will have access to our competitive benefits plans, including medical, dental, vision, 401k, and more. Prioritize your health, secure your future, and gain peace of mind.
About Us
Since 1976, Fairfield Property Management has specialized in professional property management of luxury and affordable multi-family properties with a portfolio that spans across Louisiana, New Mexico, and Alabama. Our customer-first service has driven our exceptional reputation and growth. With an operational approach that is hands-on, we offer unparalleled expertise across property management functions - creating a seamless experience for residents and investors.
Come join our dedicated team and unleash your potential for growth and success. With ongoing training and development opportunities, you'll have the chance to expand your skillset and advance your career within our thriving organization. If you have a passion for customer service, a keen eye for detail, and thrive in a dynamic environment, we want to hear from you. Apply today!
$34k-43k yearly est. 19d ago
Housekeeper
Fairfield Property Management 4.0
Fairfield Property Management job in Houma, LA
Benefits:
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Fairfield Property Management is seeking a motivated and detail-oriented Housekeeper to join our team! As Housekeeper, you'll be entrusted with the important task of transforming vacant apartment units into welcoming homes for our new residents. But that's not all - you will use your top-notch cleaning skills to keep our models, offices, club house, laundry rooms, and fitness centers pristine and tour-ready. You will play a vital role in creating a welcoming atmosphere for residents and visitors alike. Job Highlights
Cleans all vacant apartments for move-ins.
Cleans offices, corporate units, and models
Cleans bathrooms.
Cleans laundry rooms.
Picks up trash on grounds
Performs painting and caulking, if needed, in a neat and professional manner.
Qualifications
High school diploma or GED preferred, but not required.
Six months to one year of related experience preferred.
Ability to communicate effectively and professionally, both verbally and in writing.
Ability to work in a professional, courteous, cooperative, tactful, and patient manner with residents, FPM employees, vendors, suppliers, and members of the public.
Self-motivated to work independently with little guidance.
Good time management skills. Ability to multitask, prioritize and flexibility to adjust work priorities as necessary.
Good organizational skills, attention to detail, and retention skills required.
Wear/use uniforms and personal protective equipment (PPE) as required.
Benefits
PTO and Paid Holidays: Embrace work-life balance and recharge with our generous paid time off and paid holiday policies.
Comprehensive Benefits: As a full-time employee, you will have access to our competitive benefits plans, including medical, dental, vision, 401k, and more. Prioritize your health, secure your future, and gain peace of mind.
About Us
Since 1976, Fairfield Property Management has specialized in professional property management of luxury and affordable multi-family properties with a portfolio that spans across Louisiana, New Mexico, and Alabama. Our customer-first service has driven our exceptional reputation and growth. With an operational approach that is hands-on, we offer unparalleled expertise across property management functions - creating a seamless experience for residents and investors.
Come join our dedicated team and unleash your potential for growth and success. With ongoing training and development opportunities, you'll have the chance to expand your skillset and advance your career within our thriving organization. If you are dependable, have great attention to detail, and thrive in a dynamic environment, we want to hear from you. Apply today!
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
At Fairfield Property Management, we believe that all employees play an integral role in our company's success. We value the strengths, experiences, and perspectives of each other, working together towards a common goal with humility and respect.
As a family-owned business, we understand the importance of genuine relationships and shared values. Join us at Fairfield Property Management, where your dedication, ingenuity, and personal integrity are not just welcomed but celebrated. Welcome to a fulfilling career at Fairfield Property Management.
$21k-26k yearly est. Auto-Apply 60d+ ago
Maintenance Technician
Fairfield Property Management 4.0
Fairfield Property Management job in Thibodaux, LA
Job DescriptionBenefits:
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Fairfield Property Management is seeking a motivated Maintenance Technician to join our team! As a Maintenance Technician, you'll play a crucial role in providing exceptional service to our valued residents and maintaining our properties to the highest standards. From addressing service requests promptly and courteously to ensuring that every detail aligns with Fairfield Property Management's exceptional quality guidelines, you'll be at the forefront of creating an extraordinary living experience.
Responsibilities
Duties may include, but are not limited to:
Performs all general maintenance duties for the upkeep of the property
Responds to resident work orders
Performs carpentry, electrical, and plumbing work
Repairs appliances, heating and air conditioning units, ceiling fans, refrigerators, etc.
Installs sheetrock
Paints vacant and occupied apartments
Assists in maintaining the property grounds by performing pool maintenance, picking up and removing trash and debris, pressure washing sidewalks and buildings, etc.
Picks up parts and supplies as necessary
Qualifications
1-3 years of maintenance experience on a residential property preferred
HVAC Certification
Ability to work on-call and respond promptly and appropriately to all calls.
Ability to maintain reliable transportation, a current and valid drivers license, and vehicle insurance.
Benefits
PTO and Paid Holidays: Embrace work-life balance and recharge with our generous paid time off and paid holiday policies.
Comprehensive Benefits: As a full-time employee, you will have access to our competitive benefits plans, including medical, dental, vision, 401k, and more. Prioritize your health, secure your future, and gain peace of mind.
About Us
Since 1976, Fairfield Property Management has specialized in professional property management of luxury and affordable multi-family properties with a portfolio that spans across Louisiana, New Mexico, and Alabama. Our customer-first service has driven our exceptional reputation and growth. With an operational approach that is hands-on, we offer unparalleled expertise across property management functions - creating a seamless experience for residents and investors.
Come join our dedicated team and unleash your potential for growth and success. With ongoing training and development opportunities, you'll have the chance to expand your skillset and advance your career within our thriving organization. If you have a passion for customer service, a keen eye for detail, and thrive in a dynamic environment, we want to hear from you. Apply today!
$28k-33k yearly est. 6d ago
Property Manager
The Lynd Company 3.9
Lake Charles, LA job
The Property Manager reports to the Regional Manager. Responsible for the day-to-day operations of an individual community. Builds strong teams with common objectives. Manages the residential asset for clients/owners by performing the following duties personally or through subordinate employees. Duties include; oversight of budgets, workplace safety, financial reporting and tracking, marketing, leasing and collections, and the property's overall performance as a real estate asset.
DUTIES/RESPONSIBILITIES
* Achieve cooperation among staff and other departments while building trust and loyalty to the company.
* Prepares monthly owner and earnings reports on time and accurately, know the provisions of the management agreement and operate in accordance.
* Inspects the property regularly for quality as well as to assess and identify needs for improvement. Inspects maintenance repairs and available units for readiness. Needs to inspect recently vacated units to assess needed repairs and replacement.
* Review projects and coordinates with the Maintenance Supervisor to schedule property improvements based on projections.
* Works with the maintenance team to manage property maintenance programs to ensure prompt and courteous responses to maintenance requests. Keeps an adequate supply of market-ready apartments to meet leasing demand, and property appearance to meet or exceed standards.
* Ensure common areas halls, stairways, amenities, grounds, playgrounds are clean and in good repair. Repair unsafe items immediately, will mark to ensure no person is injured.
* Ability to visually inspect units, grounds, and other aspects of the property to determine adherence to standards.
* Ensure that all contractors are on the approved vendors list prior to performing work. Monitors work of contractors and reports concerns to the Regional Manager.
* Uses only approved and certified vendors, reviews and approves all property purchase.
* Responsible for Control Module reporting in a timely matter which includes Pricing, Renewals, Delinquency Reports (due 15th of the month) and Market Surveys.
* Negotiates new leases and renewals per specifications of the property owner.
* Determines the optimum rent based on market conditions and the level of rent concessions, if applicable. Uses the Lease Expiration Control, Make-Ready, and Vacant Status Board to plan for lease renewal management and to reduce the effects of large seasonal expirations. Performs leasing of units and making units ready for leasing as needed.
* Monitor the collection agency to determine its effectiveness.
* Completes paperwork and follows processes for households with rental assistance vouchers, when applicable.
* Ensures that all rents are collected timely and deposited on time and verified for accurately.
* Plans, executes, and attends social and other property events for residents. Regularly seek to understand and anticipate what residents need.
* Informs new residents by notifying them of property procedures, parking, leasing office hours, night access, mail, etc.
* Uses Knock, apts.com reputation and other tools to determine resident satisfaction.
* Inspects property 2-3 times per week including periodic visits to residents.
* Ensures the resolution of resident issues and complaints in cooperation with the staff.
* Establishes and monitors the property budget daily in accordance with established goals; keeps expenses in line with the budget, ensures the property is adequately funded. Ensures that all applicable deposits, rents, and other fees and ancillary revenues are collected and deposited. Submits invoices and all other accounting activities into Accounting Department processing. Purchases necessary equipment and supplies for the property per budget.
* Obtain Regional Manager's approval for all expenditures as specified by the management agreement.
* Forecast needs for fiscal year and develop budget based on these needs. Present to Regional Manager for approval.
* Implement budget, keeping expenses within budget guidelines. Obtain Regional Manager's approval on final budget and any subsequent changes to budget.
* Collects rents from residents using RealPage OneSite, institute proper procedures against delinquent accounts.
* Initiate eviction procedures for those residents who fail to pay rent, maintain accurate records of rent collections
Employee Relations
* Supervises all on-site staff, including hiring, training, and supervision, responsible for maintaining an adequate level of staff at the property.
* Evaluates performance to standards and makes compensation decisions, works towards developing staff for upward mobility within the company.
* Delegates and manages the performance of others, including counseling, and development.
* Responsible for accurate completion of timesheets, all employee forms for submission to Payroll Department; ensures on time and accurate submission of monthly bonus sheets.
* Communicates and shares information with staff to ensure that directives and goals are mutually understood and collects feedback regularly. Clarifies expectations and establishes goals for staff.
* Always displays a friendly and courteous attitude with other employees, maintains and promotes a good attitude. Never confronts a supervisor or other employee in front of residents.
Marketing
* Coordinates with Marketing Department on the property's marketing strategy.
* Participates, approves, and manages marketing efforts to increase occupancy. Reviews marketing efforts to determine effectiveness.
* Develops an appropriate marketing strategy for the property. Implements and evaluates marketing strategies monthly.
* Market the property and builds traffic using adopted technology and processes.
SKILLS/ABILITIES
* Familiar with federal, state, and jurisdictional laws and regulations concerning multi-family housing and Fair Housing.
* Ensures adherence to company policies and safety rules; complies with policies for reporting incidents.
* Ensures that property records, lease and general files are accurately maintained.
* Sales management and marketing knowledge, ability to sell services to new and existing customers.
* Business and financial acumen to manage and control expenses.
* Skill and ability to clearly and concisely communicate verbally and in writing.
* Knowledge and skills to manage projects, organize, prioritize, and meet deadlines. Critical thinking and problem-solving skills.
* Proficiency with Microsoft Office applications (Word, Excel, Outlook, and PowerPoint) and designated property management software to advance-the-date and perform monthly close-out.
* Ability to maintain confidentiality and maintain appropriate discretion.
* Requires the ability to make bank runs/deposits or to attend meetings due to business necessity.
* Will be required to interact with corporate to include Executive Management staff.
ADMINISTRATIVE REQUIREMENTS
* All emails must be handled within the same day, during normal business hours, if received before 4 p.m.
* The Do It, Dump It or Delegate It approach is acceptable, but emails from clients, internal departments at Lynd, Lynd leadership or other serious inquiries must be addressed by the Property Manager to acknowledge and respond, even if just to say, "this has been passed to person X for handling."
* The Property Manager must assess recognition of performance issues.
* The Property Manager is to serve as the positive face of encouragement for other Property Managers and Operations teams, bringing any disagreements to the appropriate parties, to avoid a culture of negativity.
* Ensure the teams are using all required technologies in accordance with policy.
* The Property Manager must review financials for their property, using summary reports, and complete a full review requiring the Regional Manager to investigate and report back causes of issues, solutions, and final improved performance.
* The Property Manager must review assigned budgets and provide written feedback to Regional Manager during the budget creation process in the fall.
AFFORDABLE HOUSING DUTIES AND RESPONSIBILITIES
* Operates the property in compliance with regulatory agency, lender, investor, and other applicable compliance requirements.
* Ensures resident files, certifications, and re-certifications are completed accurately and timely.
* Passes file audits, physical inspections of units and buildings, and/or management and occupancy reviews.
* Comply with standards for affirmative marketing, including proper completion and maintenance of the Affirmative Fair Housing Marketing Plan (AFHMP) HUD 935.2.
* Market to agencies identified in the AFHMP as well as maintaining availability information with local housing authorities and commercial publications. Maintain AFHMP Binder.
* Ensures that all applications qualify in reference to the Rental Criteria specific to the assigned property. Ensures that all application paperwork is completed and complies with the requirements of the project's programs.
* Prepares for and passes file audits, physical inspections of units and buildings, and/or management and occupancy reviews.
* Lease to households that meet the assigned property's income restrictions, rental criteria and when applicable HUD guidelines.
* Review and update as necessary the Unit Status Report in comparison to tenant lease files to ensure information accuracy.
* Oversee and maintain all new lease and lease renewal practices according to HUD guidelines inclusive of the certification and verification process; process annual recertification and tenant notification documentation at 120, 90, and 60-day increments; process interims as required if assigned to a HUD governed property.
* Ensure property maintains it applicable fractions and set aside requirements identified in the property LURA if assigned to a Tax Credit property.
* Perform supportive service as outlined in the properties LURA and maintain proper documentation; assist as needed with the planning and implementation of social services programs. Programs should be coordinated with the social services provider. Maintain Supportive Service Binder.
* Assist Property Manager in audit preparation and ensure on-site compliance on all corrections.
* Handle recordkeeping and reporting responsibilities in accordance with the HUD/TC/ADHP/HOME/Bond regulations.
* Maintain all resident files per HUD/TC/ADHP/HOME/Bond guidelines.
* Prepare for, respond to, and oversee corrections needed to meet requirements for all Management Reviews if assigned to a HUD governed property.
* Ensure all physical deficiencies are corrected per violation/inspection notices so that subsidy may be reinstated, or findings corrected.
* Oversee REAC/UPCS inspections including preparation for and corrections to deficiencies noted on findings report.
* Maintain waiting and transfer list per HUD/CA/TC guidelines. Regularly seeks to understand and anticipate resident needs.
* Inspects property two-three times per week including periodic visits to all residents.
* Assist new resident moving in by notifying them of community procedures, parking, hours, night access, mail, etc.
* Ensure that residents are provided with a clean and well-maintained home.
* Along with Property Performance Review (PPR) completes quarterly unit inspections to identify, report, and prevent REAC inspection deficiencies.
* Properly coordinates the administration of supportive services with the Social Service Provider to ensure resident support.
* Maintains a proper Wait List in accordance with HUD/State Monitoring Agency guidelines when applicable.
EDUCATION AND EXPERIENCE
* Associate degree (A.A.) or equivalent from two-year college or technical school; or two to three years related experience in property management, leasing, and/or hospitality or related experience in customer service industry, sales/marketing, operations management, or an equivalent combination of education and experience.
* Certified Apartment Manager (CAM) credential preferred.
* Three-years of affordable housing property management experience overseeing a busy complex and staff that includes responsibility for financial and operational results, HUD/TC/AHDP/HOME/Bond administration, and staff supervision to ensure compliance with site-specific programs.
* Strong knowledge of HUD policies as well as Project Based Section 8 rules and regulations for Project Based Affordable Housing; Strong knowledge of Tax Credit/AHDP/HOME/Bond polices for Tax Credit/AHDP/HOME/Bond Properties.
* Thorough and current knowledge of the most recent version of the 4350.
* Knowledge of HUD Secure Systems; TRACS, IMAX, EIV on a HUD governed property.
* Excellent customer service skills and the ability to develop a rapport with the residents, community staff and HUD administrator/State Monitoring Agency.
* COS Certification on a HUD governed property.
Lynd Management Group, LLC does not discriminate based on race, color, religion, age, gender identity or expression, national origin, disability, veteran status, sexual orientation, marital status, or any other classification protected by Federal, state, or local law. Any information provided will be used only in the compilation of data for EEO/Affirmative Action reporting. Completion of this data is voluntary and will not affect your opportunity for employment and/or terms or conditions of employment.
Lynd Management Group, LLC participates in E-Verify. For more information, see the E-Verify Participation Poster and the Right to Work Poster.
Lynd Management Group, LLC will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Lynd Management Group, LLC participa en E-Verify y proporcionará al gobierno federal la información de su Formulario I-9 para confirmar que usted está autorizado para trabajar en los EE.UU.
$38k-50k yearly est. 60d+ ago
Maintenance Supervisor
Lynd Management Group, LLC 3.9
Baton Rouge, LA job
Job Description
The Maintenance Supervisor reports to the Property Manager. Primary responsibilities include working with the maintenance team to ensure the repair and maintenance of property facilities and apartment units; prompt and courteous responses to service requests; keeps an adequate supply of market-ready apartments-units to meet leasing demands. Oversees general property appearance to meet or exceed standards.
DUTIES/RESPONSIBILITIES
Assists in preparing market-ready apartments to include, painting, carpet, flooring, general repairs, housekeeping, etc.
Efficiently and effectively schedules subordinates, assuring that work orders and make-ready units are completed properly and in a timely manner and on schedule.
Oversees working with vendors/contractors to ensure assigned work is completed accordingly.
Informs Property Manager of any repair work needing an outside contractor or replacement of significant appliances necessary.
Monitors and maintains the property preventative maintenance schedule and the upkeep of all mechanical equipment on the property, including, but not limited to, water heaters, pool pumps, HVAC units, etc.
Performs various preventative maintenance functions and records findings in the appropriate Maintenance Log. Cleans boilers, if applicable, two times per year.
Completes regular move-in unit inspections; checks all appliances, sinks, faucets, commodes, blinds, etc.
Responds to resident service requests, prioritizes, and assigns to designated maintenance staff.
Ensures that all maintenance work order paperwork is completed; leaves a copy in all apartments entered, cleans up debris caused by maintenance work, does not use any personal items belonging to the resident for clean-up, records time spent in a unit on the work order, and communicates with Leasing Office staff work order status/completion.
Performs on-call emergency work order service requests based on business necessity, communicates with Property Manager number of hours worked on-call for after-hour efforts as required.
Communicate with the Property Manager all aspects of on-call service request requirements. It is the overall responsibility of the Maintenance Supervisor to oversee and delegate to the qualified maintenance team the on-call schedule.
Has knowledge of maintenance functions such as plumbing, pool, HVAC, basic electric, general carpentry skills, painting, and snow removal (where applicable).
Works with maintenance staff and landscaping vendor to maintain grounds and common areas and keep them free of trash and debris.
Ensures trash/dumpster or roll-off rental areas are clean, picked up, and maintained.
Keep accurate inventory of all maintenance and cleaning supplies and reorder as needed from approved vendors.
Keep a record of all chemicals and their antidotes in a prominent place.
Possess working knowledge of OSHA and safety rules and regulations pertaining to property management and abide by same.
Assist Property Manager as directed, including to but not limited to, annual inspections, check-ins, and check-outs, checking of grounds, and common areas.
Possess knowledge of water and gas meter cut-offs, all apartment fixture cut-offs, sewer clean-outs, and posting a visible map of the same.
Ensures storage area entrances are locked and have adequate lighting.
Performs regular inspections of all units, buildings, common areas, and see that repair, landscaping, clean-up are done, and all outside lights in hallways and common areas are replaced.
Responsible for overseeing frequent light checks, required to fix/repair/replace light bulbs for proper functional lighting.
Change air-conditioning filters at least once every three months.
Always represents the company professionally.
Ensures all maintenance staff is following safe work practices.
Ensures that maintenance staff performs to company standards and handles service requests timely.
Wears company uniform daily to always include required ID.
Maintains open communication with the Property Manager and other staff.
Assists with hiring, training, and developing assigned staff, including painters and/or landscaping staff.
Always displays a friendly and courteous attitude with other employees, maintains and promotes a good attitude. Never confronts a supervisor or other employee in front of residents.
SKILLS/ABILITIES
HVAC (preferred).
Supervisory experience preferred knowledge, skills, and abilities.
Familiar with federal, state, and jurisdictional laws and regulations concerning multi-family housing and Fair Housing.
Bilingual - Spanish is a plus.
Knowledge and skills to operate standard and specialized tools for repairs and maintenance. Maybe required to provide own (industry-specific) tools.
Ability to visually inspect units, grounds, and other aspects of the property to determine adherence to standards.
Supervisory and leadership skills to delegate and guide the work activities of others.
Attention to detail and problem-solving skills.
Basic computer/technical skills to operate mobile computing or communications devices.
Skill and ability to communicate verbally clearly and concisely and in writing, apply critical thinking and problem-solving skills.
Ability to maintain confidentiality and appropriate discretion. Possess a take-charge personality with the ability to handle multiple priorities and meet deadlines.
EDUCATION AND EXPERIENCE
High school diploma/GED and three to five years of experience in facility maintenance and mechanical repair required, or an equivalent combination of experience and education.
EPA Type lII or Universal license and Certified Pool Operator (CPO) is required.
Trade school and military training are a plus.
Trade skills include plumbing, electrical, drywall, painting, cabinetry, carpeting, pools, and appliance repair.
Must work flexibly and be on-call for emergencies on weekends, evenings, and holidays.
Lynd Management Group, LLC does not discriminate based on race, color, religion, age, gender identity or expression, national origin, disability, veteran status, sexual orientation, marital status, or any other classification protected by Federal, state, or local law. Any information provided will be used only in the compilation of data for EEO/Affirmative Action reporting. Completion of this data is voluntary and will not affect your opportunity for employment and/or terms or conditions of employment.
Lynd Management Group, LLC participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Lynd Management Group, LLC participa en E-Verify y proporcionará al gobierno federal la información de su Formulario I-9 para confirmar que usted está autorizado para trabajar en los EE.UU.
$36k-52k yearly est. 3d ago
Leasing Agent
Fairfield Property Management 4.0
Fairfield Property Management job in Thibodaux, LA
Benefits:
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Job Summary Fairfield Property Management is seeking a motivated Leasing Agent with great communication skills to join our team! As the liaison between our management office and current/prospective residents, you'll play a pivotal role in marketing our property, screening potential residents, and ensuring a welcoming environment in the leasing office. With exceptional organizational skills and a passion for providing outstanding customer service, you will have a direct impact on creating an excellent living experience. Job Highlights
Shows and leases apartments
Answers incoming phone calls and converts inquiries from prospective residents into scheduled appointments to visit the community
Stays up to date on current availability and waiting lists and contacts prospects
Maintains resident files with accuracy and attention to detail
Provides exceptional customer service to current and future residents to promote a quality living experience and maintain a high occupancy level
Qualifications
High school diploma or GED required.
Six months to one year of property management or face-to-face sales experience preferred.
Self-motivated go-getter who can work independently with little guidance.
Strong communication skills and excellent telephone etiquette.
Proficient in MS Word, MS Excel, MS Outlook, and ability to learn other software as needed; ability to write correspondence in a professional manner.
Ability to maintain reliable transportation, a current and valid driver's license, and vehicle insurance.
Weekend availability is required
Benefits
PTO and Paid Holidays: Embrace work-life balance and recharge with our generous paid time off and paid holiday policies.
Comprehensive Benefits: As a full-time employee, you will have access to our competitive benefits plans, including medical, dental, vision, 401k, and more. Prioritize your health, secure your future, and gain peace of mind.
Commission and bonus structure
About Us
Since 1976, Fairfield Property Management has specialized in professional property management of luxury and affordable multi-family properties with a portfolio that spans across Louisiana, New Mexico, and Alabama. Our customer-first service has driven our exceptional reputation and growth. With an operational approach that is hands-on, we offer unparalleled expertise across property management functions - creating a seamless experience for residents and investors.
Come join our dedicated team and unleash your potential for growth and success. With ongoing training and development opportunities, you'll have the chance to expand your skillset and advance your career within our thriving organization. If you have a passion for customer service, great communication skills, and thrive in a dynamic environment, we want to hear from you. Apply today!
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
At Fairfield Property Management, we believe that all employees play an integral role in our company's success. We value the strengths, experiences, and perspectives of each other, working together towards a common goal with humility and respect.
As a family-owned business, we understand the importance of genuine relationships and shared values. Join us at Fairfield Property Management, where your dedication, ingenuity, and personal integrity are not just welcomed but celebrated. Welcome to a fulfilling career at Fairfield Property Management.
$25k-31k yearly est. Auto-Apply 23d ago
HVAC Certified Maintenance Technician
Fairfield Property Management 4.0
Fairfield Property Management job in Shreveport, LA
Benefits:
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Fairfield Property Management is seeking a motivated Maintenance Technician to join our team! As a Maintenance Technician, you'll play a crucial role in providing exceptional service to our valued residents and maintaining our properties to the highest standards. From addressing service requests promptly and courteously to ensuring that every detail aligns with Fairfield Property Management's exceptional quality guidelines, you'll be at the forefront of creating an extraordinary living experience.
This position is located at our Northside Villas community located in Shreveport. Northside Villas is a newly renovated 85-unit Section 8 apartment community.
Responsibilities
Duties may include, but are not limited to:
Performs all general maintenance duties for the upkeep of the property
Responds to resident work orders
Performs carpentry, electrical, and plumbing work
Repairs appliances, heating and air conditioning units, ceiling fans, refrigerators, etc.
Installs sheetrock
Paints vacant and occupied apartments
Assists in maintaining the property grounds by performing pool maintenance, picking up and removing trash and debris, pressure washing sidewalks and buildings, etc.
Picks up parts and supplies as necessary
Qualifications
1-3 years of maintenance experience on a residential property preferred
EPA Universal HVAC Certification required
Ability to work on-call and respond promptly and appropriately to all calls.
Ability to maintain reliable transportation, a current and valid driver's license, and vehicle insurance.
Benefits
PTO and Paid Holidays: Embrace work-life balance and recharge with our generous paid time off and paid holiday policies.
Comprehensive Benefits: As a full-time employee, you will have access to our competitive benefits plans, including medical, dental, vision, 401k, and more. Prioritize your health, secure your future, and gain peace of mind.
About Us
Since 1976, Fairfield Property Management has specialized in professional property management of luxury and affordable multi-family properties with a portfolio that spans across Louisiana, New Mexico, and Alabama. Our customer-first service has driven our exceptional reputation and growth. With an operational approach that is hands-on, we offer unparalleled expertise across property management functions - creating a seamless experience for residents and investors.
Come join our dedicated team and unleash your potential for growth and success. With ongoing training and development opportunities, you'll have the chance to expand your skillset and advance your career within our thriving organization. If you have a passion for customer service, a keen eye for detail, and thrive in a dynamic environment, we want to hear from you. Apply today!
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
At Fairfield Property Management, we believe that all employees play an integral role in our company's success. We value the strengths, experiences, and perspectives of each other, working together towards a common goal with humility and respect.
As a family-owned business, we understand the importance of genuine relationships and shared values. Join us at Fairfield Property Management, where your dedication, ingenuity, and personal integrity are not just welcomed but celebrated. Welcome to a fulfilling career at Fairfield Property Management.
$34k-43k yearly est. Auto-Apply 60d+ ago
Assistant Community Manager
Ledic Management Group 3.9
Shreveport, LA job
We are a company that owns and professionally manages apartment communities located in select markets throughout the southeastern United States. A wide variety of opportunities await you from residential apartment management, leasing, maintenance and more. We are recruiting friendly self-motivated individuals with positive attitudes and a drive to succeed, to join our growing company.
Currently, we are searching for an Assistant Manager to work at New Zion Apartment Community in Shreveport, LA.
Description:
This position is responsible for assisting the Community Manager in the daily aspects of on- site management and operations for the community at which they are employed. The assistant will also assist the Community Manager and supervisors with special projects and administrative tasks.
Duties:
* Assist in directing and supervision of leasing, maintenance, janitorial, and housekeeping staff.
* Rent collection and posting
* Actively work on collecting delinquent rent
* Process invoices
* Complete Move Out Inspections
* Assist in answering phones and tending to vendor and resident requests.
* Entering work orders
* Update Make Readies in Yardi.
Qualifications:
* Computer knowledge of MS Word and MS Excel.
* Candidate must have a full understanding of compliance documents and deadlines.
* A commitment to exceptional customer service is critical
* Excellent written and verbal communication skills with particular attention to details needed.
* A minimum of 1 - 2 years of Tax Credit, HUD, and Property Management experience preferred
* Background Screening and Drug Test Required.
Benefits • Medical, Dental, and Vision Insurance, Short Term and Long Term Disability Plans • Company Paid Life Insurance • Apartment Discounts • 401k Plan • Paid Holidays • Paid Time Off
EOE Minorities/Female/Disabled/Veterans
$16k-28k yearly est. 52d ago
Maintenance Technician
Fairfield Property Management 4.0
Fairfield Property Management job in Columbia, LA
Job DescriptionBenefits:
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Fairfield Property Management is seeking a motivated Part-Time Maintenance Technician to join our team! As a Maintenance Technician, you'll play a crucial role in providing exceptional service to our valued residents and maintaining our properties to the highest standards. From addressing service requests promptly and courteously to ensuring that every detail aligns with Fairfield Property Management's exceptional quality guidelines, you'll be at the forefront of creating an extraordinary living experience.
This position is located at our Columbia Gardens community located in Columbia, LA. Columbia Gardens is a newly renovated 24-unit Section 8 and LIHTC apartment community.
**This position is expected to work 35 hours a week**
Responsibilities
Duties may include, but are not limited to:
Performs all general maintenance duties for the upkeep of the property
Responds to resident work orders
Performs carpentry, electrical, and plumbing work
Repairs appliances, heating and air conditioning units, ceiling fans, refrigerators, etc.
Installs sheetrock
Paints vacant and occupied apartments
Assists in maintaining the property grounds by performing pool maintenance, picking up and removing trash and debris, pressure washing sidewalks and buildings, etc.
Picks up parts and supplies as necessary
Qualifications
1-3 years of maintenance experience on a residential property preferred
HVAC Certification
Ability to work on-call and respond promptly and appropriately to all calls.
Ability to maintain reliable transportation, a current and valid drivers license, and vehicle insurance.
About Us
Since 1976, Fairfield Property Management has specialized in professional property management of luxury and affordable multi-family properties with a portfolio that spans across Louisiana, New Mexico, and Alabama. Our customer-first service has driven our exceptional reputation and growth. With an operational approach that is hands-on, we offer unparalleled expertise across property management functions - creating a seamless experience for residents and investors.
Come join our dedicated team and unleash your potential for growth and success. With ongoing training and development opportunities, you'll have the chance to expand your skillset and advance your career within our thriving organization. If you have a passion for customer service, a keen eye for detail, and thrive in a dynamic environment, we want to hear from you. Apply today!
$28k-33k yearly est. 25d ago
Maintenance Supervisor
The Lynd Company 3.9
New Orleans, LA job
The Maintenance Supervisor reports to the Property Manager. Primary responsibilities include working with the maintenance team to ensure the repair and maintenance of property facilities and apartment units; prompt and courteous responses to service requests; keeps an adequate supply of market-ready apartments-units to meet leasing demands. Oversees general property appearance to meet or exceed standards.
DUTIES/RESPONSIBILITIES
* Assists in preparing market-ready apartments to include, painting, carpet, flooring, general repairs, housekeeping, etc.
* Efficiently and effectively schedules subordinates, assuring that work orders and make-ready units are completed properly and in a timely manner and on schedule.
* Oversees working with vendors/contractors to ensure assigned work is completed accordingly.
* Informs Property Manager of any repair work needing an outside contractor or replacement of significant appliances necessary.
* Monitors and maintains the property preventative maintenance schedule and the upkeep of all mechanical equipment on the property, including, but not limited to, water heaters, pool pumps, HVAC units, etc.
* Performs various preventative maintenance functions and records findings in the appropriate Maintenance Log. Cleans boilers, if applicable, two times per year.
* Completes regular move-in unit inspections; checks all appliances, sinks, faucets, commodes, blinds, etc.
* Responds to resident service requests, prioritizes, and assigns to designated maintenance staff.
* Ensures that all maintenance work order paperwork is completed; leaves a copy in all apartments entered, cleans up debris caused by maintenance work, does not use any personal items belonging to the resident for clean-up, records time spent in a unit on the work order, and communicates with Leasing Office staff work order status/completion.
* Performs on-call emergency work order service requests based on business necessity, communicates with Property Manager number of hours worked on-call for after-hour efforts as required.
* Communicate with the Property Manager all aspects of on-call service request requirements. It is the overall responsibility of the Maintenance Supervisor to oversee and delegate to the qualified maintenance team the on-call schedule.
* Has knowledge of maintenance functions such as plumbing, pool, HVAC, basic electric, general carpentry skills, painting, and snow removal (where applicable).
* Works with maintenance staff and landscaping vendor to maintain grounds and common areas and keep them free of trash and debris.
* Ensures trash/dumpster or roll-off rental areas are clean, picked up, and maintained.
* Keep accurate inventory of all maintenance and cleaning supplies and reorder as needed from approved vendors.
* Keep a record of all chemicals and their antidotes in a prominent place.
* Possess working knowledge of OSHA and safety rules and regulations pertaining to property management and abide by same.
* Assist Property Manager as directed, including to but not limited to, annual inspections, check-ins, and check-outs, checking of grounds, and common areas.
* Possess knowledge of water and gas meter cut-offs, all apartment fixture cut-offs, sewer clean-outs, and posting a visible map of the same.
* Ensures storage area entrances are locked and have adequate lighting.
* Performs regular inspections of all units, buildings, common areas, and see that repair, landscaping, clean-up are done, and all outside lights in hallways and common areas are replaced.
* Responsible for overseeing frequent light checks, required to fix/repair/replace light bulbs for proper functional lighting.
* Change air-conditioning filters at least once every three months.
* Always represents the company professionally.
* Ensures all maintenance staff is following safe work practices.
* Ensures that maintenance staff performs to company standards and handles service requests timely.
* Wears company uniform daily to always include required ID.
* Maintains open communication with the Property Manager and other staff.
* Assists with hiring, training, and developing assigned staff, including painters and/or landscaping staff.
* Always displays a friendly and courteous attitude with other employees, maintains and promotes a good attitude. Never confronts a supervisor or other employee in front of residents.
SKILLS/ABILITIES
* HVAC (preferred).
* Supervisory experience preferred knowledge, skills, and abilities.
* Familiar with federal, state, and jurisdictional laws and regulations concerning multi-family housing and Fair Housing.
* Bilingual - Spanish is a plus.
* Knowledge and skills to operate standard and specialized tools for repairs and maintenance. Maybe required to provide own (industry-specific) tools.
* Ability to visually inspect units, grounds, and other aspects of the property to determine adherence to standards.
* Supervisory and leadership skills to delegate and guide the work activities of others.
* Attention to detail and problem-solving skills.
* Basic computer/technical skills to operate mobile computing or communications devices.
* Skill and ability to communicate verbally clearly and concisely and in writing, apply critical thinking and problem-solving skills.
* Ability to maintain confidentiality and appropriate discretion. Possess a take-charge personality with the ability to handle multiple priorities and meet deadlines.
EDUCATION AND EXPERIENCE
* High school diploma/GED and three to five years of experience in facility maintenance and mechanical repair required, or an equivalent combination of experience and education.
* EPA Type lII or Universal license and Certified Pool Operator (CPO) is required.
* Trade school and military training are a plus.
* Trade skills include plumbing, electrical, drywall, painting, cabinetry, carpeting, pools, and appliance repair.
* Must work flexibly and be on-call for emergencies on weekends, evenings, and holidays.
Lynd Management Group, LLC does not discriminate based on race, color, religion, age, gender identity or expression, national origin, disability, veteran status, sexual orientation, marital status, or any other classification protected by Federal, state, or local law. Any information provided will be used only in the compilation of data for EEO/Affirmative Action reporting. Completion of this data is voluntary and will not affect your opportunity for employment and/or terms or conditions of employment.
Lynd Management Group, LLC participates in E-Verify. For more information, see the E-Verify Participation Poster and the Right to Work Poster.
Lynd Management Group, LLC will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Lynd Management Group, LLC participa en E-Verify y proporcionará al gobierno federal la información de su Formulario I-9 para confirmar que usted está autorizado para trabajar en los EE.UU.
$37k-52k yearly est. 60d+ ago
Property Manager
Lynd Management Group, LLC 3.9
Lake Charles, LA job
Job Description: JOB SUMMARY The Property Manager reports to the Regional Manager. Responsible for the day-to-day operations of an individual community. Builds strong teams with common objectives. Manages the residential asset for clients/owners by performing the following duties personally or through subordinate employees.
Duties include; oversight of budgets, workplace safety, financial reporting and tracking, marketing, leasing and collections, and the property's overall performance as a real estate asset.
DUTIES/RESPONSIBILITIESAchieve cooperation among staff and other departments while building trust and loyalty to the company.
Prepares monthly owner and earnings reports on time and accurately, know the provisions of the management agreement and operate in accordance.
Inspects the property regularly for quality as well as to assess and identify needs for improvement.
Inspects maintenance repairs and available units for readiness.
Needs to inspect recently vacated units to assess needed repairs and replacement.
Review projects and coordinates with the Maintenance Supervisor to schedule property improvements based on projections.
Works with the maintenance team to manage property maintenance programs to ensure prompt and courteous responses to maintenance requests.
Keeps an adequate supply of market-ready apartments to meet leasing demand, and property appearance to meet or exceed standards.
Ensure common areas halls, stairways, amenities, grounds, playgrounds are clean and in good repair.
Repair unsafe items immediately, will mark to ensure no person is injured.
Ability to visually inspect units, grounds, and other aspects of the property to determine adherence to standards.
Ensure that all contractors are on the approved vendors list prior to performing work.
Monitors work of contractors and reports concerns to the Regional Manager.
Uses only approved and certified vendors, reviews and approves all property purchase.
Responsible for Control Module reporting in a timely matter which includes Pricing, Renewals, Delinquency Reports (due 15th of the month) and Market Surveys.
Negotiates new leases and renewals per specifications of the property owner.
Determines the optimum rent based on market conditions and the level of rent concessions, if applicable.
Uses the Lease Expiration Control, Make-Ready, and Vacant Status Board to plan for lease renewal management and to reduce the effects of large seasonal expirations.
Performs leasing of units and making units ready for leasing as needed.
Monitor the collection agency to determine its effectiveness.
Completes paperwork and follows processes for households with rental assistance vouchers, when applicable.
Ensures that all rents are collected timely and deposited on time and verified for accurately.
Plans, executes, and attends social and other property events for residents.
Regularly seek to understand and anticipate what residents need.
Informs new residents by notifying them of property procedures, parking, leasing office hours, night access, mail, etc.
Uses Knock, apts.
com reputation and other tools to determine resident satisfaction.
Inspects property 2-3 times per week including periodic visits to residents.
Ensures the resolution of resident issues and complaints in cooperation with the staff.
Establishes and monitors the property budget daily in accordance with established goals; keeps expenses in line with the budget, ensures the property is adequately funded.
Ensures that all applicable deposits, rents, and other fees and ancillary revenues are collected and deposited.
Submits invoices and all other accounting activities into Accounting Department processing.
Purchases necessary equipment and supplies for the property per budget.
Obtain Regional Manager's approval for all expenditures as specified by the management agreement.
Forecast needs for fiscal year and develop budget based on these needs.
Present to Regional Manager for approval.
Implement budget, keeping expenses within budget guidelines.
Obtain Regional Manager's approval on final budget and any subsequent changes to budget.
Collects rents from residents using RealPage OneSite, institute proper procedures against delinquent accounts.
Initiate eviction procedures for those residents who fail to pay rent, maintain accurate records of rent collections Employee RelationsSupervises all on-site staff, including hiring, training, and supervision, responsible for maintaining an adequate level of staff at the property.
Evaluates performance to standards and makes compensation decisions, works towards developing staff for upward mobility within the company.
Delegates and manages the performance of others, including counseling, and development.
Responsible for accurate completion of timesheets, all employee forms for submission to Payroll Department; ensures on time and accurate submission of monthly bonus sheets.
Communicates and shares information with staff to ensure that directives and goals are mutually understood and collects feedback regularly.
Clarifies expectations and establishes goals for staff.
Always displays a friendly and courteous attitude with other employees, maintains and promotes a good attitude.
Never confronts a supervisor or other employee in front of residents.
MarketingCoordinates with Marketing Department on the property's marketing strategy.
Participates, approves, and manages marketing efforts to increase occupancy.
Reviews marketing efforts to determine effectiveness.
Develops an appropriate marketing strategy for the property.
Implements and evaluates marketing strategies monthly.
Market the property and builds traffic using adopted technology and processes.
SKILLS/ABILITIES Familiar with federal, state, and jurisdictional laws and regulations concerning multi-family housing and Fair Housing.
Ensures adherence to company policies and safety rules; complies with policies for reporting incidents.
Ensures that property records, lease and general files are accurately maintained.
Sales management and marketing knowledge, ability to sell services to new and existing customers.
Business and financial acumen to manage and control expenses.
Skill and ability to clearly and concisely communicate verbally and in writing.
Knowledge and skills to manage projects, organize, prioritize, and meet deadlines.
Critical thinking and problem-solving skills.
Proficiency with Microsoft Office applications (Word, Excel, Outlook, and PowerPoint) and designated property management software to advance-the-date and perform monthly close-out.
Ability to maintain confidentiality and maintain appropriate discretion.
Requires the ability to make bank runs/deposits or to attend meetings due to business necessity.
Will be required to interact with corporate to include Executive Management staff.
ADMINISTRATIVE REQUIREMENTSAll emails must be handled within the same day, during normal business hours, if received before 4 p.
m.
The Do It, Dump It or Delegate It approach is acceptable, but emails from clients, internal departments at Lynd, Lynd leadership or other serious inquiries must be addressed by the Property Manager to acknowledge and respond, even if just to say, “this has been passed to person X for handling.
” The Property Manager must assess recognition of performance issues.
The Property Manager is to serve as the positive face of encouragement for other Property Managers and Operations teams, bringing any disagreements to the appropriate parties, to avoid a culture of negativity.
Ensure the teams are using all required technologies in accordance with policy.
The Property Manager must review financials for their property, using summary reports, and complete a full review requiring the Regional Manager to investigate and report back causes of issues, solutions, and final improved performance.
The Property Manager must review assigned budgets and provide written feedback to Regional Manager during the budget creation process in the fall.
AFFORDABLE HOUSING DUTIES AND RESPONSIBILITIESOperates the property in compliance with regulatory agency, lender, investor, and other applicable compliance requirements.
Ensures resident files, certifications, and re-certifications are completed accurately and timely.
Passes file audits, physical inspections of units and buildings, and/or management and occupancy reviews.
Comply with standards for affirmative marketing, including proper completion and maintenance of the Affirmative Fair Housing Marketing Plan (AFHMP) HUD 935.
2.
Market to agencies identified in the AFHMP as well as maintaining availability information with local housing authorities and commercial publications.
Maintain AFHMP Binder.
Ensures that all applications qualify in reference to the Rental Criteria specific to the assigned property.
Ensures that all application paperwork is completed and complies with the requirements of the project's programs.
Prepares for and passes file audits, physical inspections of units and buildings, and/or management and occupancy reviews.
Lease to households that meet the assigned property's income restrictions, rental criteria and when applicable HUD guidelines.
Review and update as necessary the Unit Status Report in comparison to tenant lease files to ensure information accuracy.
Oversee and maintain all new lease and lease renewal practices according to HUD guidelines inclusive of the certification and verification process; process annual recertification and tenant notification documentation at 120, 90, and 60-day increments; process interims as required if assigned to a HUD governed property.
Ensure property maintains it applicable fractions and set aside requirements identified in the property LURA if assigned to a Tax Credit property.
Perform supportive service as outlined in the properties LURA and maintain proper documentation; assist as needed with the planning and implementation of social services programs.
Programs should be coordinated with the social services provider.
Maintain Supportive Service Binder.
Assist Property Manager in audit preparation and ensure on-site compliance on all corrections.
Handle recordkeeping and reporting responsibilities in accordance with the HUD/TC/ADHP/HOME/Bond regulations.
Maintain all resident files per HUD/TC/ADHP/HOME/Bond guidelines.
Prepare for, respond to, and oversee corrections needed to meet requirements for all Management Reviews if assigned to a HUD governed property.
Ensure all physical deficiencies are corrected per violation/inspection notices so that subsidy may be reinstated, or findings corrected.
Oversee REAC/UPCS inspections including preparation for and corrections to deficiencies noted on findings report.
Maintain waiting and transfer list per HUD/CA/TC guidelines.
Regularly seeks to understand and anticipate resident needs.
Inspects property two-three times per week including periodic visits to all residents.
Assist new resident moving in by notifying them of community procedures, parking, hours, night access, mail, etc.
Ensure that residents are provided with a clean and well-maintained home.
Along with Property Performance Review (PPR) completes quarterly unit inspections to identify, report, and prevent REAC inspection deficiencies.
Properly coordinates the administration of supportive services with the Social Service Provider to ensure resident support.
Maintains a proper Wait List in accordance with HUD/State Monitoring Agency guidelines when applicable.
EDUCATION AND EXPERIENCE Associate degree (A.
A.
) or equivalent from two-year college or technical school; or two to three years related experience in property management, leasing, and/or hospitality or related experience in customer service industry, sales/marketing, operations management, or an equivalent combination of education and experience.
Certified Apartment Manager (CAM) credential preferred.
Three-years of affordable housing property management experience overseeing a busy complex and staff that includes responsibility for financial and operational results, HUD/TC/AHDP/HOME/Bond administration, and staff supervision to ensure compliance with site-specific programs.
Strong knowledge of HUD policies as well as Project Based Section 8 rules and regulations for Project Based Affordable Housing; Strong knowledge of Tax Credit/AHDP/HOME/Bond polices for Tax Credit/AHDP/HOME/Bond Properties.
Thorough and current knowledge of the most recent version of the 4350.
Knowledge of HUD Secure Systems; TRACS, IMAX, EIV on a HUD governed property.
Excellent customer service skills and the ability to develop a rapport with the residents, community staff and HUD administrator/State Monitoring Agency.
COS Certification on a HUD governed property.
Lynd Management Group, LLC does not discriminate based on race, color, religion, age, gender identity or expression, national origin, disability, veteran status, sexual orientation, marital status, or any other classification protected by Federal, state, or local law.
Any information provided will be used only in the compilation of data for EEO/Affirmative Action reporting.
Completion of this data is voluntary and will not affect your opportunity for employment and/or terms or conditions of employment.
Lynd Management Group, LLC participates in E-Verify.
For more information, see the E-Verify Participation Poster and the Right to Work Poster.
Lynd Management Group, LLC will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.
S.
Lynd Management Group, LLC participa en E-Verify y proporcionará al gobierno federal la información de su Formulario I-9 para confirmar que usted está autorizado para trabajar en los EE.
UU.
$38k-50k yearly est. 12d ago
Maintenance Technician
Fairfield Property Management 4.0
Fairfield Property Management job in Winnsboro, LA
Job DescriptionBenefits:
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Fairfield Property Management is seeking a motivated Maintenance Technician to join our team! As a Maintenance Technician, you'll play a crucial role in providing exceptional service to our valued residents and maintaining our properties to the highest standards. From addressing service requests promptly and courteously to ensuring that every detail aligns with Fairfield Property Management's exceptional quality guidelines, you'll be at the forefront of creating an extraordinary living experience.
This position is located at our Winnsboro Homes community located in Winnsboro, LA. Winnsboro Homes is a newly renovated 50-unit Section 8 property.
**This position is expected to work 35 hours a week**
Responsibilities
Duties may include, but are not limited to:
Performs all general maintenance duties for the upkeep of the property
Responds to resident work orders
Performs carpentry, electrical, and plumbing work
Repairs appliances, heating and air conditioning units, ceiling fans, refrigerators, etc.
Installs sheetrock
Paints vacant and occupied apartments
Assists in maintaining the property grounds by performing pool maintenance, picking up and removing trash and debris, pressure washing sidewalks and buildings, etc.
Picks up parts and supplies as necessary
Qualifications
1-3 years of maintenance experience on a residential property preferred
HVAC Certification
Ability to work on-call and respond promptly and appropriately to all calls.
Ability to maintain reliable transportation, a current and valid drivers license, and vehicle insurance.
Benefits
PTO and Paid Holidays: Embrace work-life balance and recharge with our generous paid time off and paid holiday policies.
Comprehensive Benefits: As a full-time employee, you will have access to our competitive benefits plans, including medical, dental, vision, 401k, and more. Prioritize your health, secure your future, and gain peace of mind.
About Us
Since 1976, Fairfield Property Management has specialized in professional property management of luxury and affordable multi-family properties with a portfolio that spans across Louisiana, New Mexico, and Alabama. Our customer-first service has driven our exceptional reputation and growth. With an operational approach that is hands-on, we offer unparalleled expertise across property management functions - creating a seamless experience for residents and investors.
Come join our dedicated team and unleash your potential for growth and success. With ongoing training and development opportunities, you'll have the chance to expand your skillset and advance your career within our thriving organization. If you have a passion for customer service, a keen eye for detail, and thrive in a dynamic environment, we want to hear from you. Apply today!
$28k-33k yearly est. 25d ago
Maintenance Supervisor
The Lynd Company 3.9
Lake Charles, LA job
The Maintenance Supervisor reports to the Property Manager. Primary responsibilities include working with the maintenance team to ensure the repair and maintenance of property facilities and apartment units; prompt and courteous responses to service requests; keeps an adequate supply of market-ready apartments-units to meet leasing demands. Oversees general property appearance to meet or exceed standards.
DUTIES/RESPONSIBILITIES
* Assists in preparing market-ready apartments to include, painting, carpet, flooring, general repairs, housekeeping, etc.
* Efficiently and effectively schedules subordinates, assuring that work orders and make-ready units are completed properly and in a timely manner and on schedule.
* Oversees working with vendors/contractors to ensure assigned work is completed accordingly.
* Informs Property Manager of any repair work needing an outside contractor or replacement of significant appliances necessary.
* Monitors and maintains the property preventative maintenance schedule and the upkeep of all mechanical equipment on the property, including, but not limited to, water heaters, pool pumps, HVAC units, etc.
* Performs various preventative maintenance functions and records findings in the appropriate Maintenance Log. Cleans boilers, if applicable, two times per year.
* Completes regular move-in unit inspections; checks all appliances, sinks, faucets, commodes, blinds, etc.
* Responds to resident service requests, prioritizes, and assigns to designated maintenance staff.
* Ensures that all maintenance work order paperwork is completed; leaves a copy in all apartments entered, cleans up debris caused by maintenance work, does not use any personal items belonging to the resident for clean-up, records time spent in a unit on the work order, and communicates with Leasing Office staff work order status/completion.
* Performs on-call emergency work order service requests based on business necessity, communicates with Property Manager number of hours worked on-call for after-hour efforts as required.
* Communicate with the Property Manager all aspects of on-call service request requirements. It is the overall responsibility of the Maintenance Supervisor to oversee and delegate to the qualified maintenance team the on-call schedule.
* Has knowledge of maintenance functions such as plumbing, pool, HVAC, basic electric, general carpentry skills, painting, and snow removal (where applicable).
* Works with maintenance staff and landscaping vendor to maintain grounds and common areas and keep them free of trash and debris.
* Ensures trash/dumpster or roll-off rental areas are clean, picked up, and maintained.
* Keep accurate inventory of all maintenance and cleaning supplies and reorder as needed from approved vendors.
* Keep a record of all chemicals and their antidotes in a prominent place.
* Possess working knowledge of OSHA and safety rules and regulations pertaining to property management and abide by same.
* Assist Property Manager as directed, including to but not limited to, annual inspections, check-ins, and check-outs, checking of grounds, and common areas.
* Possess knowledge of water and gas meter cut-offs, all apartment fixture cut-offs, sewer clean-outs, and posting a visible map of the same.
* Ensures storage area entrances are locked and have adequate lighting.
* Performs regular inspections of all units, buildings, common areas, and see that repair, landscaping, clean-up are done, and all outside lights in hallways and common areas are replaced.
* Responsible for overseeing frequent light checks, required to fix/repair/replace light bulbs for proper functional lighting.
* Change air-conditioning filters at least once every three months.
* Always represents the company professionally.
* Ensures all maintenance staff is following safe work practices.
* Ensures that maintenance staff performs to company standards and handles service requests timely.
* Wears company uniform daily to always include required ID.
* Maintains open communication with the Property Manager and other staff.
* Assists with hiring, training, and developing assigned staff, including painters and/or landscaping staff.
* Always displays a friendly and courteous attitude with other employees, maintains and promotes a good attitude. Never confronts a supervisor or other employee in front of residents.
SKILLS/ABILITIES
* HVAC (preferred).
* Supervisory experience preferred knowledge, skills, and abilities.
* Familiar with federal, state, and jurisdictional laws and regulations concerning multi-family housing and Fair Housing.
* Bilingual - Spanish is a plus.
* Knowledge and skills to operate standard and specialized tools for repairs and maintenance. Maybe required to provide own (industry-specific) tools.
* Ability to visually inspect units, grounds, and other aspects of the property to determine adherence to standards.
* Supervisory and leadership skills to delegate and guide the work activities of others.
* Attention to detail and problem-solving skills.
* Basic computer/technical skills to operate mobile computing or communications devices.
* Skill and ability to communicate verbally clearly and concisely and in writing, apply critical thinking and problem-solving skills.
* Ability to maintain confidentiality and appropriate discretion. Possess a take-charge personality with the ability to handle multiple priorities and meet deadlines.
* Ability to use company software
EDUCATION AND EXPERIENCE
* High school diploma/GED and three to five years of experience in facility maintenance and mechanical repair required, or an equivalent combination of experience and education.
* EPA Type lII or Universal license and Certified Pool Operator (CPO) is required.
* Trade school and military training are a plus.
* Trade skills include plumbing, electrical, drywall, painting, cabinetry, carpeting, pools, and appliance repair.
* Must work flexibly and be on-call for emergencies on weekends, evenings, and holidays.
Lynd Management Group, LLC does not discriminate based on race, color, religion, age, gender identity or expression, national origin, disability, veteran status, sexual orientation, marital status, or any other classification protected by Federal, state, or local law. Any information provided will be used only in the compilation of data for EEO/Affirmative Action reporting. Completion of this data is voluntary and will not affect your opportunity for employment and/or terms or conditions of employment.
Lynd Management Group, LLC participates in E-Verify. For more information, see the E-Verify Participation Poster and the Right to Work Poster.
Lynd Management Group, LLC will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Lynd Management Group, LLC participa en E-Verify y proporcionará al gobierno federal la información de su Formulario I-9 para confirmar que usted está autorizado para trabajar en los EE.UU.
$37k-52k yearly est. 60d+ ago
Property Manager
Lynd Management Group, LLC 3.9
Lake Charles, LA job
The Property Manager reports to the Regional Manager. Responsible for the day-to-day operations of an individual community. Builds strong teams with common objectives. Manages the residential asset for clients/owners by performing the following duties personally or through subordinate employees. Duties include; oversight of budgets, workplace safety, financial reporting and tracking, marketing, leasing and collections, and the property's overall performance as a real estate asset.
DUTIES/RESPONSIBILITIES
Achieve cooperation among staff and other departments while building trust and loyalty to the company.
Prepares monthly owner and earnings reports on time and accurately, know the provisions of the management agreement and operate in accordance.
Inspects the property regularly for quality as well as to assess and identify needs for improvement. Inspects maintenance repairs and available units for readiness. Needs to inspect recently vacated units to assess needed repairs and replacement.
Review projects and coordinates with the Maintenance Supervisor to schedule property improvements based on projections.
Works with the maintenance team to manage property maintenance programs to ensure prompt and courteous responses to maintenance requests. Keeps an adequate supply of market-ready apartments to meet leasing demand, and property appearance to meet or exceed standards.
Ensure common areas halls, stairways, amenities, grounds, playgrounds are clean and in good repair. Repair unsafe items immediately, will mark to ensure no person is injured.
Ability to visually inspect units, grounds, and other aspects of the property to determine adherence to standards.
Ensure that all contractors are on the approved vendors list prior to performing work. Monitors work of contractors and reports concerns to the Regional Manager.
Uses only approved and certified vendors, reviews and approves all property purchase.
Responsible for Control Module reporting in a timely matter which includes Pricing, Renewals, Delinquency Reports (due 15
th
of the month) and Market Surveys.
Negotiates new leases and renewals per specifications of the property owner.
Determines the optimum rent based on market conditions and the level of rent concessions, if applicable. Uses the Lease Expiration Control, Make-Ready, and Vacant Status Board to plan for lease renewal management and to reduce the effects of large seasonal expirations. Performs leasing of units and making units ready for leasing as needed.
Monitor the collection agency to determine its effectiveness.
Completes paperwork and follows processes for households with rental assistance vouchers, when applicable.
Ensures that all rents are collected timely and deposited on time and verified for accurately.
Plans, executes, and attends social and other property events for residents. Regularly seek to understand and anticipate what residents need.
Informs new residents by notifying them of property procedures, parking, leasing office hours, night access, mail, etc.
Uses Knock, apts.com reputation and other tools to determine resident satisfaction.
Inspects property 2-3 times per week including periodic visits to residents.
Ensures the resolution of resident issues and complaints in cooperation with the staff.
Establishes and monitors the property budget daily in accordance with established goals; keeps expenses in line with the budget, ensures the property is adequately funded. Ensures that all applicable deposits, rents, and other fees and ancillary revenues are collected and deposited. Submits invoices and all other accounting activities into Accounting Department processing. Purchases necessary equipment and supplies for the property per budget.
Obtain Regional Manager's approval for all expenditures as specified by the management agreement.
Forecast needs for fiscal year and develop budget based on these needs. Present to Regional Manager for approval.
Implement budget, keeping expenses within budget guidelines. Obtain Regional Manager's approval on final budget and any subsequent changes to budget.
Collects rents from residents using RealPage OneSite, institute proper procedures against delinquent accounts.
Initiate eviction procedures for those residents who fail to pay rent, maintain accurate records of rent collections
Employee Relations
Supervises all on-site staff, including hiring, training, and supervision, responsible for maintaining an adequate level of staff at the property.
Evaluates performance to standards and makes compensation decisions, works towards developing staff for upward mobility within the company.
Delegates and manages the performance of others, including counseling, and development.
Responsible for accurate completion of timesheets, all employee forms for submission to Payroll Department; ensures on time and accurate submission of monthly bonus sheets.
Communicates and shares information with staff to ensure that directives and goals are mutually understood and collects feedback regularly. Clarifies expectations and establishes goals for staff.
Always displays a friendly and courteous attitude with other employees, maintains and promotes a good attitude. Never confronts a supervisor or other employee in front of residents.
Marketing
Coordinates with Marketing Department on the property's marketing strategy.
Participates, approves, and manages marketing efforts to increase occupancy. Reviews marketing efforts to determine effectiveness.
Develops an appropriate marketing strategy for the property. Implements and evaluates marketing strategies monthly.
Market the property and builds traffic using adopted technology and processes.
SKILLS/ABILITIES
Familiar with federal, state, and jurisdictional laws and regulations concerning multi-family housing and Fair Housing.
Ensures adherence to company policies and safety rules; complies with policies for reporting incidents.
Ensures that property records, lease and general files are accurately maintained.
Sales management and marketing knowledge, ability to sell services to new and existing customers.
Business and financial acumen to manage and control expenses.
Skill and ability to clearly and concisely communicate verbally and in writing.
Knowledge and skills to manage projects, organize, prioritize, and meet deadlines. Critical thinking and problem-solving skills.
Proficiency with Microsoft Office applications (Word, Excel, Outlook, and PowerPoint) and designated property management software to advance-the-date and perform monthly close-out.
Ability to maintain confidentiality and maintain appropriate discretion.
Requires the ability to make bank runs/deposits or to attend meetings due to business necessity.
Will be required to interact with corporate to include Executive Management staff.
ADMINISTRATIVE REQUIREMENTS
All emails must be handled within the same day, during normal business hours, if received before 4 p.m.
The Do It, Dump It or Delegate It approach is acceptable, but emails from clients, internal departments at Lynd, Lynd leadership or other serious inquiries must be addressed by the Property Manager to acknowledge and respond, even if just to say, “this has been passed to person X for handling.”
The Property Manager must assess recognition of performance issues.
The Property Manager is to serve as the positive face of encouragement for other Property Managers and Operations teams, bringing any disagreements to the appropriate parties, to avoid a culture of negativity.
Ensure the teams are using all required technologies in accordance with policy.
The Property Manager must review financials for their property, using summary reports, and complete a full review requiring the Regional Manager to investigate and report back causes of issues, solutions, and final improved performance.
The Property Manager must review assigned budgets and provide written feedback to Regional Manager during the budget creation process in the fall.
AFFORDABLE HOUSING DUTIES AND RESPONSIBILITIES
Operates the property in compliance with regulatory agency, lender, investor, and other applicable compliance requirements.
Ensures resident files, certifications, and re-certifications are completed accurately and timely.
Passes file audits, physical inspections of units and buildings, and/or management and occupancy reviews.
Comply with standards for affirmative marketing, including proper completion and maintenance of the Affirmative Fair Housing Marketing Plan (AFHMP) HUD 935.2.
Market to agencies identified in the AFHMP as well as maintaining availability information with local housing authorities and commercial publications. Maintain AFHMP Binder.
Ensures that all applications qualify in reference to the Rental Criteria specific to the assigned property. Ensures that all application paperwork is completed and complies with the requirements of the project's programs.
Prepares for and passes file audits, physical inspections of units and buildings, and/or management and occupancy reviews.
Lease to households that meet the assigned property's income restrictions, rental criteria and when applicable HUD guidelines.
Review and update as necessary the Unit Status Report in comparison to tenant lease files to ensure information accuracy.
Oversee and maintain all new lease and lease renewal practices according to HUD guidelines inclusive of the certification and verification process; process annual recertification and tenant notification documentation at 120, 90, and 60-day increments; process interims as required if assigned to a HUD governed property.
Ensure property maintains it applicable fractions and set aside requirements identified in the property LURA if assigned to a Tax Credit property.
Perform supportive service as outlined in the properties LURA and maintain proper documentation; assist as needed with the planning and implementation of social services programs. Programs should be coordinated with the social services provider. Maintain Supportive Service Binder.
Assist Property Manager in audit preparation and ensure on-site compliance on all corrections.
Handle recordkeeping and reporting responsibilities in accordance with the HUD/TC/ADHP/HOME/Bond regulations.
Maintain all resident files per HUD/TC/ADHP/HOME/Bond guidelines.
Prepare for, respond to, and oversee corrections needed to meet requirements for all Management Reviews if assigned to a HUD governed property.
Ensure all physical deficiencies are corrected per violation/inspection notices so that subsidy may be reinstated, or findings corrected.
Oversee REAC/UPCS inspections including preparation for and corrections to deficiencies noted on findings report.
Maintain waiting and transfer list per HUD/CA/TC guidelines. Regularly seeks to understand and anticipate resident needs.
Inspects property two-three times per week including periodic visits to all residents.
Assist new resident moving in by notifying them of community procedures, parking, hours, night access, mail, etc.
Ensure that residents are provided with a clean and well-maintained home.
Along with Property Performance Review (PPR) completes quarterly unit inspections to identify, report, and prevent REAC inspection deficiencies.
Properly coordinates the administration of supportive services with the Social Service Provider to ensure resident support.
Maintains a proper Wait List in accordance with HUD/State Monitoring Agency guidelines when applicable.
EDUCATION AND EXPERIENCE
Associate degree (A.A.) or equivalent from two-year college or technical school; or two to three years related experience in property management, leasing, and/or hospitality or related experience in customer service industry, sales/marketing, operations management, or an equivalent combination of education and experience.
Certified Apartment Manager (CAM) credential preferred.
Three-years of affordable housing property management experience overseeing a busy complex and staff that includes responsibility for financial and operational results, HUD/TC/AHDP/HOME/Bond administration, and staff supervision to ensure compliance with site-specific programs.
Strong knowledge of HUD policies as well as Project Based Section 8 rules and regulations for Project Based Affordable Housing; Strong knowledge of Tax Credit/AHDP/HOME/Bond polices for Tax Credit/AHDP/HOME/Bond Properties.
Thorough and current knowledge of the most recent version of the 4350.
Knowledge of HUD Secure Systems; TRACS, IMAX, EIV on a HUD governed property.
Excellent customer service skills and the ability to develop a rapport with the residents, community staff and HUD administrator/State Monitoring Agency.
COS Certification on a HUD governed property.
Lynd Management Group, LLC does not discriminate based on race, color, religion, age, gender identity or expression, national origin, disability, veteran status, sexual orientation, marital status, or any other classification protected by Federal, state, or local law. Any information provided will be used only in the compilation of data for EEO/Affirmative Action reporting. Completion of this data is voluntary and will not affect your opportunity for employment and/or terms or conditions of employment.
Lynd Management Group, LLC participates in E-Verify. For more information, see the E-Verify Participation Poster and the Right to Work Poster.
Lynd Management Group, LLC will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Lynd Management Group, LLC participa en E-Verify y proporcionará al gobierno federal la información de su Formulario I-9 para confirmar que usted está autorizado para trabajar en los EE.UU.
$38k-50k yearly est. Auto-Apply 60d+ ago
Learn more about Fairfield Property Management jobs
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