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Fairmont Schools jobs in Los Angeles, CA - 37 jobs

  • Bell Attendant

    Fairmont 4.2company rating

    Fairmont job in Long Beach, CA

    Fairmont Breakers is a beloved feature of the Long Beach skyline, a historic landmark with a character and soul of its own. Originally opened in the roaring twenties as a lavish hotel on the waterfront, Breakers was a sought-after destination for world-famous stars. Following an extensive renovation, Fairmont Breakers returns as Long Beach's only luxury hotel, restoring one of California's most storied properties to its original grandeur. It offers 185 boutique rooms and suites; a rooftop pool and terrace; an open-air rooftop lounge with views of the Pacific; a blissful two-story spa, wellness and fitness center; dining venues and bars including a live jazz club; and 10,000 square feet of indoor and outdoor function space. Whether exploring the comforts of elevated coastal Italian cuisine in Nettuno or dining among the stars with champagne and caviar in Sky Room, Fairmont Breakers aims to delight all of your senses with artful surroundings and innovative offerings from our culinary team. Job Description Consistently offer professional, friendly and engaging service Welcome every Guest entering the hotel (Arrivals & Visitors) Ensure all guests arriving by vehicle on the front drive or departing from the hotel are assisted. Ensure the driveway is free from any obstruction Ensure that Guests are greeted at the car when pulling onto the driveway Remain observant and respond to each Guest who passes through the front entrances of the hotel Report suspicious people or behavior to security personnel Ensure that the driveway is not congested Maintain a presence on the driveway, at the door, and in the lobby throughout the shift Deliver Guest's luggage, messages and any other items for delivery within the Hotel Engage warmly with guests whilst escorting them to their room Ensure the timely and efficient transfer of luggage to and from the guest's room Ensure the guest is familiar with their room upon arrival (orientation, temperature control, etc…) Offer assistance to Guests and answer questions in a helpful and informative way Work closely with concierge desk to provide information and recommendations about local attractions, restaurants, and transportation options. Coordinate with valet for outstanding arrival and departure experiences. Assist guests with storage of luggage. Monitor and ensure the security of guest belongings during transportation and storage. Follow safety procedures and protocols to ensure a safe environment for guests and colleagues. Liaise with Front Office, Housekeeping, and other departments to fulfill guest requests promptly. Maintain effective communication with colleagues to ensure seamless guest experiences. Maintain accurate records of stored luggage and ensure security protocols are followed. Ensure that all areas of responsibility are kept neat and clean for our guests and colleagues. A knowledge of hotel services, activities, and hours of operations is required to ensure timeliness of customer needs, which would be outlined each day in a pre-shift briefing. Follow all hotel and Forbes/LQA standards of service. Conduct self-audits and participate in the feedback of audits conducted to improve service levels. Handle guest concerns and provide assistance and resolution Attend shift briefing at start of shift in order to keep up-to-date with events and activities in the hotel Be an ambassador for the hotel by providing an excellent first and last impressions of the hotel to the Guests Maintain regular and predictable attendance Other duties as assigned Qualifications Previous experience in a similar role within the hospitality industry preferred. Previous customer related experience required High School graduate or equivalent is preferred. Strong customer service skills with a friendly and outgoing personality. Excellent communication skills and a professional presentation Strong interpersonal and problem-solving abilities Highly responsible & reliable Knowledge of local attractions, restaurants, activities, and transportation options is an advantage. Ability to work well under pressure in a fast-paced environment Ability to work cohesively with fellow colleagues as part of a team and under minimal supervision Ability to focus attention on guest needs, remaining calm and courteous at all times Must have ability to communicate well both verbally and written. Reading and counting is essential. Available to work shifts which include mornings, evenings, overnight, weekends, and holidays Additional Information What is in it for you: Hourly rate: USD $25.00 per hour Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe. We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential. Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH Accor is proud to be an Equal Opportunity Employer EOE/M/F/V/D. We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor's Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.
    $25 hourly 22d ago
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  • INSPIRE - Leadership Development Program - Rooms Operations

    Fairmont 4.2company rating

    Fairmont job in Los Angeles, CA

    At Fairmont, our passion is to connect our guests to the very best of our destinations. From the beaches of Hawaii to the deserts of the United Arab Emirates to the heart of London, our hotels offer guests extraordinary places, created by combining unique architecture, expressive decor and artistry, and magnificent features. Add engaging service, and the result is an unforgettable guest experience. We invite you to join the world of luxury hospitality at Fairmont Century Plaza as part of our Inspire Program in Rooms Operations. This 12-18 month immersive leadership journey is designed to help you grow into a confident, capable first-time leader within Fairmont, making your mark within one of the world's most storied luxury brands. Through a combination of structured cross-exposure, Hotel Executive Committee mentorship, and real-world business impact, you'll build the skills, mindset, and experiences that will shape your career. Job Description: Your Development Journey: As an Inspire, your journey will unfold as follows: Onboarding & Orientation: Embark on a comprehensive brand and service culture immersion, align on your cross-exposure schedule, and be introduced to your dedicated mentor and division team. Cross-Exposure Experience: Broaden your division-specific expertise through hands-on, in-depth operational understanding in different functional areas within your division. Business Impact Project: Apply your learning to a real-world business challenge, conceptualizing and executing a project that allows you to showcase your leadership, innovation, and strategic thinking. Enter a global competition to put your project on center stage. Hotel Executive Committee Mentorship: Learn from an experienced leader who will help guide your growth, inspire your leadership journey and connect you to the Fairmont values. Build your community: Connect with your peer community of Inspire participants from our network of hotels, enhancing your global mindset and support network. Be Inspired: Join our virtual leadership speaker series connecting you with Senior Leader Throughout this program you will: Build strong relationships and network with Hotel Executive Committee leaders and colleagues across the hotel. Continuously develop leadership skills, build business acumen, and contribute to creating exceptional guest experiences. Make meaningful impact and drive results within your assigned areas of focus. What's In it For You: Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH Salary: $75,000-$80,000 Qualifications A recent graduate with a degree in Hospitality Management, Business Administration, or a related field. Demonstrated passion for luxury hospitality and a strong desire to develop into a future leader in hotel operations. Proven leadership potential, evidenced by academic achievements, extracurricular activities, or previous work experience. Exceptional communication and interpersonal skills, with the ability to connect effectively with diverse groups of people. Strong analytical and problem-solving abilities, with a proactive approach to challenges. High level of adaptability, resilience, and a positive attitude in a fast-paced environment. Embrace the Fairmont brand promise and luxury in your role and in all your interactions. Foster an inclusive environment where every individual feels valued and respected. Create an environment where colleagues are empowered, supported, and recognized. Additional Information Your team and working environment: What was true in 1966 remains true to this day: The Century Plaza Hotel is part of a visionary development intent on doing what others could only imagine. Previously deemed the “Western White House,” (as the only venue outside the White House to host state dinners), Century Plaza's place in history remains unshakeable. A modernized take on luxury and elevated guest experience from product to people enlivens the real wow factor. This experience begins with a new kind of workplace, one where the energy is contagious, the stories are invigorating, and the challenges present inspiring opportunities to make your mark. We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor's Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment. Visa Requirements: Must provide proof of eligibility to be employed in the United States of America. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization. Fairmont Century Plaza is an Equal Opportunity Employer EEO M/F/V/D Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit ************************** Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
    $75k-80k yearly 9d ago
  • Fairmont Gold Specialist

    Fairmont 4.2company rating

    Fairmont job in Los Angeles, CA

    At Fairmont, our passion is to connect our guests to the very best of our destinations. From the beaches of Hawaii to the deserts of the United Arab Emirates to the heart of London, our hotels offer guests extraordinary places, created by combining unique architecture, expressive decor and artistry, and magnificent features. Add engaging service, and the result is an unforgettable guest experience. Job Description Fairmont Gold Specialist As a Fairmont Gold Specialist, show and tell is everything! You will play a key role in the memories the guest experiences during their stay by telling them about the amenities the hotel has to offer and showing them all the options they have to make lasting memories. With attention to detail, you will be able to investigate the reason of the guest's visit and personalize their stay with Fairmont Century Plaza standards using professionalism and engaging demeanor. What you will be doing: Consistently offer professional, friendly and engaging service You genuinely welcome all Fairmont Gold guests at the private entrance, with a smile and by name You promptly contact guests, travel agents, or personal assistants from the moment of reservation creation and maintain a continuous line of communication with the guest, acting as their personal assistant You ensure the Fairmont Gold inventory is balanced at all times and to inform the Manager of Fairmont Gold immediately if not You balance daily arrivals to ensure all guests receive the same level of service and time You ensure that all guest billing and credit limit is performed during shift within a timely manner You utilize opera to block guest room assignments, update traces, comments and alerts based on guest requests, needs and profile preferences You provide full Concierge services, including but not limited to restaurant reservations, golf tee time bookings, car rentals, arranging transportation via various methods, assisting with flights and any guest request within the realm of the job spectrum You ensure all complaints are handled in a caring, professional manner, and the appropriate follow-up is taken. Follow up is to be logged and communicated to the Fairmont Gold Manager or MOD You maintain open lines of communication with all other hotel departments, especially the Front Desk, Housekeeping, Royal Service, Guest Services and Engineering Must be flexible in terms of working hours Ability to focus attention on guest needs, remaining calm and courteous at all times Must be able to handle a multitude of tasks in an intense, ever-changing environment Ability to use various computer software Physical Requirements: Stand, walk, and move around during entire shift. Demonstrates that all Front Office Standard Operating Policies and Procedures are performed in all interactions Maintains a perpetual presence on the Reception Desk throughout the hours of the shift Schedule based on Business Demands Qualifications Your experience and skills include: High school diploma College degree in Hospitality or Business is an asset Luxury Customer Service Experience Previous experience within Front Office at a 5-Star Hotel preferred Minimum of two year's work experience at a 5-Star Hotel preferred Demonstrated high organizational and multi-tasking skills Experience working within a close team environment You have strong interpersonal and problem-solving abilities You have a ‘can do' attitude, always ready to problem solve and offer an alternative You have the ability to think outside the box and quickly pivot and adjust as necessary You have the ability to assist with the overall operation, where required, and ensure that all administrative and operational duties are complete You are highly responsible and reliable You are computer literate You are a strategic with decision making You confidently excel at conflict resolution You have the ability to work well under pressure in a fast-paced environment Additional Information What is in it for you: Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe. We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH Hourly Rate: $34.10 USD Schedule based on Business Needs Your team and working environment: What was true in 1966 remains true to this day: The Century Plaza Hotel is part of a visionary development intent on doing what others could only imagine. Previously deemed the “Western White House,” (as the only venue outside the White House to host state dinners), Century Plaza's place in history remains unshakeable. A modernized take on luxury and elevated guest experience from product to people enlivens the real wow factor. This experience begins with a new kind of workplace, one where the energy is contagious, the stories are invigorating, and the challenges present inspiring opportunities to make your mark. We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor's Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment. Visa Requirements: Must provide proof of eligibility to be employed in the United States of America. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization. Fairmont Century Plaza is an Equal Opportunity Employer EEO M/F/V/D Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit ************************** Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
    $34.1 hourly 15d ago
  • Public Area Attendant

    Fairmont 4.2company rating

    Fairmont job in Santa Monica, CA

    Situated atop the scenic bluffs overlooking Santa Monica Beach, Fairmont Miramar Hotel & Bungalows is just a stone's throw away from some of Southern California's best attractions including Santa Monica Pier and its historic carousel as well as Third Street Promenade -- famous for its fine restaurants, live entertainment, movie theatres, shopping, local artists' scene and a weekly farmer's market. What is in it for you: Employee benefit card offering discounted rates in Accor worldwide for you and your family Learning programs through our Academies designed to sharpen your skills Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 Career development opportunities with national and international promotion opportunities. The sky is your limit Pay Rate Range: $26.03 - $32.54 per hour Job Description Reporting to the Director of Housekeeping, responsibilities and essential job functions include but are not limited to the following: Provide upkeep to the lobby areas to ensure they are clean and presentable Greet and assist patrons, directing them as needed Provide customer service and answer patrons' questions Lift bags or other objects as needed Assist guests with special needs Qualifications Previous Housekeeping experience an asset Excellent communication and organizational skills Ability to focus attention on guest needs, remaining calm and courteous at all times Additional Information All your information will be kept confidential according to EEO guidelines.
    $26-32.5 hourly 3d ago
  • People and Culture Manager

    Fairmont 4.2company rating

    Fairmont job in Los Angeles, CA

    Why work for Fairmont? At Fairmont, our passion is to connect our guests to the very best of our destinations. From the beaches of Hawaii to the deserts of the United Arab Emirates to the heart of London, our hotels offer guests extraordinary places, created by combining unique architecture, expressive decor and artistry, and magnificent features. Add engaging service, and the result is an unforgettable guest experience. Job Description As the People & Culture Manager, you model the Fairmont Century Plaza values of respect, integrity, teamwork, and empowerment through leadership that facilitates extraordinary careers and lasting memories for the People & Culture and Hotel team. Responsible for record keeping for all colleagues, processing all new hires, departures, handling inquiries via telephone, emails or walk in. What you will be doing: Consistently offer professional, friendly and engaging service Promote positive Colleague relations through an environment that encourages open communication, trust, mutual respect, and fun Support in overseeing the day to day operation of the People & Culture Department and play a critical role in the implementation of the People & Culture strategy Use a variety of methods to promote Fairmont Century Plaza's standards and maintaining consistent colleague communication including but not limited to updating bulletin boards, daily pre-shifts, and training materials as needed Take lead on the overall management of the office, including greeting and assisting colleagues who come to the office, ensuring office supplies are kept up to stock, daily filing of documents, ensuring the timely completion of all administrative requests and duties Coordinate and facilitate various training sessions including New Hire Orientation Support with completion of forms, maintaining 19 files, filing, copying, office organization, applicant greeting and pre-screening, and telephone coverage Data input and tracking of information into People & Culture Systems (employee action forms, new hire files, status changes, training, benefits, pension, payroll audit trail, etc.) and file on a daily basis following filing legend Coordinate ID cards and name badges for all new hires with Security Act with complete discretion and professionalism when handling confidential or sensitive matters Act as a resource for all colleagues of the hotel, and assist in resolving colleague questions, complaints, or issues as they arise Work with Payroll to ensure all payroll records are up to date on a bi-weekly basis Act as the main contact for the Heartist recognition committee Support all department managers with questions and colleague activities including various committees such as the CSR committee, the Safety committee, and the DE&I committee Provide service and support to all colleagues with regards to eligibility, enrollment, and participation in all applicable benefit plans, including the coordination of benefit information seminars Working knowledge of CBA agreements within the Hotel Administrative assistance and tracking of all short-term disability, long-term disability, FMLA, Leave of Absences, and Workers' Compensation claims Supporting a work environment reflective of Fairmont's values Other duties as assigned What is in it for you: Salary Range: USD $75,000 - USD $80,000 gross Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe. We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH Competitive Health Benefit Package within 30 days of employment 401(k)/Roth IRA Eligibility after 60 days of employment Cell Phone Usage Reimbursement Qualifications Your experience and skills will include: Previous Human Resources experience required Previous luxury hospitality experience required University/College degree or diploma in a related discipline required Formal education in Human Resources Management an asset Exceptional organizational and prioritization skills complimented by excellent communication and interpersonal abilities Enthusiastic and positive personality with the ability to build strong relationships and handle confidential and sensitive matters Highly responsible, reliable, and have the innate ability to work cohesively as part of a team Proven desire to be involved in maintaining guest service excellence by providing quality service to our internal guests Proficient with MS Office (Word, Excel, Outlook, etc.) and HRIS Excellent communication skills, written, verbal, and non-verbal Strong interpersonal and problem-solving abilities Highly responsible & reliable Ability to focus attention on guest needs, remaining calm and courteous at all times Additional Information Your team and working environment: What was true in 1966 remains true to this day: The Century Plaza Hotel is part of a visionary development intent on doing what others could only imagine. Previously deemed the “Western White House,” (as the only venue outside the White House to host state dinners), Century Plaza's place in history remains unshakeable. A modernized take on luxury and elevated guest experience from product to people enlivens the real wow factor. This experience begins with a new kind of workplace, one where the energy is contagious, the stories are invigorating, and the challenges present inspiring opportunities to make your mark. We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor's Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit ************************** Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization. Fairmont Century Plaza is an Equal Opportunity Employer EEO M/F/V/D Visa Requirements: Must provide proof of current eligibility to be employed in the United States of America.
    $75k-80k yearly 24d ago
  • Banquets Sous Chef

    Fairmont 4.2company rating

    Fairmont job in Los Angeles, CA

    At Fairmont, our passion is to connect our guests to the very best of our destinations. From the beaches of Hawaii to the deserts of the United Arab Emirates to the heart of London, our hotels offer guests extraordinary places, created by combining unique architecture, expressive decor and artistry, and magnificent features. Add engaging service, and the result is an unforgettable guest experience. Creating an engaging work environment for Colleagues of the Fairmont Century Plaza is as important as turning moments into memories for our guests. The standards and values you model as the Banquets Sous Chef will inspire your team - not only to ensure exceptional culinary service, but also to grow their careers with Fairmont. Job Description: Full comprehension and execution of Culinary Culture Manual and Union Standards Consistently offer professional, friendly and proactive guest service while supporting fellow Colleagues Role models our service promises and ensures all direct reports have a keen focus on delivery of our service essentials Manage all the respective kitchen(s) together with the Executive Events Chef Liaise daily with Stewarding Leadership to ensure BOH spaces are orderly and inspection ready Ensure the consistency in the preparation of all food items for a la carte menus according to recipes and standards Adhere to Birchstreet Ordering and Receiving Standards Conduct daily shift briefings with respective Culinary, Stewarding and FOH staff Ensure all kitchen colleagues are aware of standards & expectations Liaise daily with F&B Managers and Chefs to keep open lines of communication regarding guest feedback, and together with the Executive Events Chef create and implement a plan to improve VOG results Maintain and enhance the food products through creative menu development and presentation Have full knowledge of all menu items, daily features and promotions Preform functions according to Banquet Event Orders Actively interact with guests at tables Balance operational, administrative and Colleague needs Ensure that performance management and colleague training/development occurs in a timely and consistent manner Follow all safety and sanitation policies when handling food and beverage and with the guidance of Executive Events Chef, ensure 100% compliance with the EcoSure audits as well as Health Department Standards Perform mock Health & EcoSure Audits and understanding past results and the current regulations Complete knowledge of correct maintenance and use of equipment, using equipment and tools only as intended, properly and safely, ensuring that all equipment is in good working order and properly maintained Meet with Executive Events Chef to review assignments, anticipate business levels, charges and other information pertinent to the job performance Ensure that assigned staff has reported to work: document any late or absent employees Coordinate breaks for assigned staff Communicate additions or changes to the assignments as they arise throughout the shift Inspect the cleanliness and working conditions of all tools, equipment and supplies Monitor performance of assigned staff and ensure all procedures are completed to the department's standards Ensure all municipal and state laws regarding hygiene and security are respected, as well as ensuring that colleagues adhere to all health and safety requirements Minimize waste and maintain controls to attain forecasted food costs Restock items that were depleted during the shift Promote teamwork within the Kitchen department and maintain strong working relationships with all supporting departments Actively participates in the Culinary Department meetings Assist other departments as needed Other duties as assigned What is in it for you: Salary Range: $75,000 - $80,000 USD Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe. We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH Competitive Health Benefit Package within 30 days of employment 401(k)/Roth IRA Eligibility after 60 days of employment Cell Phone Usage Reimbursement Qualifications Your experience and skills include: Previous managerial experience is a plus Proven leadership and managerial skills supporting an environment of colleague growth and development, interdepartmental teamwork and exceptional customer service is a plus Current on all culinary trends and active in the furthering of his/her own culinary development Extremely creative with strong service skills and demonstrated ability to energize a diverse team of culinary professionals Computer literate Ability to perform job specifications with attention to detail, speed, and accuracy Ability to work cohesively with co-workers as part of a team Ability to use all senses to ensure quality standards are met High school diploma or equivalent training certification 2+ years of experience as a Chef de Partie/Kitchen Manager or equivalent, preferably in a fine dining environment or five star property Desirable: Food handling/sanitation certification Ability to communicate in English with guests, co-workers and management to their understanding Ability to compute basic mathematical calculations Ability to expand and condense recipes Additional Information Your team and working environment: What was true in 1966 remains true to this day: The Century Plaza Hotel is part of a visionary development intent on doing what others could only imagine. Previously deemed the “Western White House,” (as the only venue outside the White House to host state dinners), Century Plaza's place in history remains unshakeable. A modernized take on luxury and elevated guest experience from product to people enlivens the real wow factor. This experience begins with a new kind of workplace, one where the energy is contagious, the stories are invigorating, and the challenges present inspiring opportunities to make your mark. We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor's Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment. Visa Requirements: Must provide proof of eligibility to be employed in the United States of America. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization. Fairmont Century Plaza is an Equal Opportunity Employer EEO M/F/V/D Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit ************************** Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
    $75k-80k yearly 15d ago
  • Seasonal Barback, Lobby Bar

    Fairmont 4.2company rating

    Fairmont job in Los Angeles, CA

    Why work for Fairmont? At Fairmont, our passion is to connect our guests to the very best of our destinations. From the beaches of Hawaii to the deserts of the United Arab Emirates to the heart of London, our hotels offer guests extraordinary places, created by combining unique architecture, expressive decor and artistry, and magnificent features. Add engaging service, and the result is an unforgettable guest experience. Job Description You represent Fairmont Century Plaza with enthusiasm and pride, providing exceptional service and attention for each guest you encounter. You are energetic and confident, and will encourage your teammates to achieve and be positive while being entrusted with the responsibility of ensuring the best possible experience for your guests at all times in a friendly, courteous, helpful, timely and professional manner. As Barback, you are of service in a friendly, courteous, helpful, timely and professional manner. To prepare beverages for guests and servers following recipes and guidelines for preparation, presentation and accountability in a cost efficient manner. To ensure compliance with all liquor laws in the preparation, serving and consumption of alcoholic beverages in the restaurant. What you will be doing: Exceed guest expectations Assist the bartenders with all steps of service to help prioritize the guest experience Work directly with the prep team and the kitchen to ensure that the bar is prepared to service standards Stocking and breaking down the bar for service Liquor, beer, wine and cocktail knowledge Interact with guests in a way that makes them feel special Proper and friendly service when in contact with all guests Comply with liquor laws Maintain accountability, both personal and financial Maintain cleanliness and organization of bar prep area and bar Control cost and waste Maintain knowledge of menu, food preparation techniques Be pro-active by assisting co-workers Support and assist Managers Be proficient with all aspects and services of the property Be familiar with all food outlets and amenities within the property Be knowledgeable of general city information as well as hotel history Personal and financial accountability Be an ambassador for the department, the property and the brand What is in it for you: Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe. We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH Hourly Rate: $21.25 Schedule based on Seniority and Business Needs Qualifications Your experience and skills include: Knowledge of Spirits, Cocktails, Wine and Beer Previous customer service experience required Previous food and beverage and/or barista experience preferred Strong communication and organizational skills Strong interpersonal and problem solving abilities Highly responsible and reliable. Can work with minimal supervision. Ability to work well under pressure in a fast-paced environment Ability to work cohesively with fellow colleagues as part of a small team and independently Ability to focus attention on guest needs, remaining calm and courteous at all times Must have previous experience barbacking in a luxury environment Must have previous experience barbacking in a high volume environment Additional Information Your team and working environment: What was true in 1966 remains true to this day: The Century Plaza Hotel is part of a visionary development intent on doing what others could only imagine. Previously deemed the “Western White House,” (as the only venue outside the White House to host state dinners), Century Plaza's place in history remains unshakeable. A modernized take on luxury and elevated guest experience from product to people enlivens the real wow factor. This experience begins with a new kind of workplace, one where the energy is contagious, the stories are invigorating, and the challenges present inspiring opportunities to make your mark. We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor's Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit ************************** Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" This experience begins with a new kind of workplace, one where the energy is contagious, the stories are invigorating, and the challenges present inspiring opportunities to make your mark. We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor's Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization. Fairmont Century Plaza is an Equal Opportunity Employer EEO M/F/V/D Visa Requirements: Must provide proof of current eligibility to be employed in the United States of America.
    $21.3 hourly 20d ago
  • Overnight Front Desk Agent (Part-time)

    Fairmont 4.2company rating

    Fairmont job in Long Beach, CA

    Fairmont Breakers is a beloved feature of the Long Beach skyline, a historic landmark with a character and soul of its own. Originally opened in the roaring twenties as a lavish hotel on the waterfront, Breakers was a sought-after destination for world-famous stars. Following an extensive renovation, Fairmont Breakers returns as Long Beach's only luxury hotel, restoring one of California's most storied properties to its original grandeur. It offers 185 boutique rooms and suites; a rooftop pool and terrace; an open-air rooftop lounge with views of the Pacific; a blissful two-story spa, wellness and fitness center; dining venues and bars including a live jazz club; and 10,000 square feet of indoor and outdoor function space. Whether exploring the comforts of elevated coastal Italian cuisine in Nettuno or dining among the stars with champagne and caviar in Sky Room, Fairmont Breakers aims to delight all of your senses with artful surroundings and innovative offerings from our culinary team. Job Description Consistently offer professional, friendly and engaging service Assist guests regarding hotel facilities in an informative and helpful way Greet guests upon arrival with a warm and sincere welcome and register guests into the computer, verifying complete reservation details and credit information, while meeting all required LQA/Forbes standards. Maintaining proper record keeping for guest accounts and settle the accounts upon departure while ensuring all service standards are followed Conduct self-audits on luxury standards, and participate in the review of audits conducted by the team. Take initiative to add a personalized experience Select and block rooms for arriving guests, book same day reservations, pre-register guests as required, and sometimes escort guests to their rooms. Issue keys and post miscellaneous charges as requested. Accept payment for guests' accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Follow accurately all cash handling procedures Ensure all guest folios are accurately billed prior to departure. Respond to guest text messaging platform Handle guest concerns over phone or in person, and offer resolution promptly. Manage guest correspondence via email prior to arrival, during their stay, and after departure. Proudly promote the hotel facilities, looking for opportunities to enhance a guest's stay through up-selling Communicate with housekeeping, maintenance, and guest services to fulfill guest requests Promote the loyalty program and enroll members upon arrival. Follow daily checklist for all front office tasks Answer guest inquiries about hotel services, facilities and hours of operation. Maintain knowledge of current hotel events, activities and promotions. Work closely with the concierge team to offer information to guests about dining and activities in the area. Handle mail, packages, and facsimiles in the absence of the concierge. Create reservations for guests who are at the desk or who call in after hours Work closely with the guest services agents to coordinate the smooth and efficient handling of guest luggage at both check-in and check-out. Assist the bell desk in storing any luggage when needed. Work closely with valet team to expedite the service. Assist co-workers with payments or petty cash as required. Follow department policies, procedures and service standards Follow all safety policies Maintain regular and predictable attendance Due to the fluctuation in business levels in the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance is required at all scheduled training sessions and meetings. Other duties as assigned Qualifications Minimum of 1 year experience in hospitality required Previous luxury hospitality experience an asset Previous Opera Cloud experience an asset High school diploma or equivalent required Hospitality Diploma is an asset Proficient in the English language (verbal & written), second language is an asset Must be able to handle a multitude of tasks in an intense, ever-changing environment Ability to focus attention on guest needs, remaining calm and courteous at all times Computer literate in Microsoft Office required Ability to work with various software Must possess a professional presentation Strong interpersonal and problem-solving abilities Highly responsible & reliable Ability to work well under pressure in a fast-paced environment Ability to work cohesively with fellow colleagues as part of a team and also with minimal supervision Must be available to work overnight shifts and be available to cover variety of shifts, including mornings, evenings, weekends, overtime shifts, and holidays. Must have the ability to handle cash effectively and accurately Additional Information What is in it for you: Hourly rate: USD $28.00 per hour Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe. We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential. Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH Accor is proud to be an Equal Opportunity Employer EOE/M/F/V/D. We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor's Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.
    $28 hourly 18d ago
  • High School ASL Teacher - Long Term

    Fairmont Schools 4.2company rating

    Fairmont Schools job in Anaheim, CA

    Temporary Description High School American Sign Language (ASL) Teacher We are seeking a dedicated and passionate High School ASL Teacher to join our vibrant educational community. The ideal candidate will have the skills and experience to teach American Sign Language at levels 1, 2, and 3 to students in grades 9 through 12, fostering a supportive and engaging learning environment that promotes language acquisition and cultural understanding. Key Responsibilities: - Plan, prepare, and deliver engaging lessons in American Sign Language (levels 1, 2, and 3) tailored to high school students - Assess student progress and provide constructive feedback to support their language development - Incorporate technology and digital tools effectively into classroom instruction to enhance learning experiences - Communicate regularly and effectively with students, parents, colleagues, and the wider school community - Maintain a positive and inclusive classroom environment that encourages student participation and respect for Deaf culture - Collaborate with colleagues to develop curriculum and participate in school activities and events related to language and cultural education Requirements Skills and Qualifications: - Bachelor's degree in Education, American Sign Language, Deaf Studies, or a related field - Prior teaching experience in a classroom setting, preferably with high school students - Proficiency in American Sign Language at levels 1, 2, and 3 - Strong communication skills, with the ability to effectively interact with students, staff, and the school community - Experience using technology and digital platforms for instructional purposes - Knowledge of Deaf culture and commitment to fostering an inclusive learning environment Join our school community where we value diversity, promote growth, and support professional development. We offer a collaborative work environment, opportunities for advancement, and a commitment to student success and cultural awareness. Salary Description $30 per hour plus paid for holidays and sick days
    $30 hourly 13d ago
  • Steward / Dishwasher

    Fairmont 4.2company rating

    Fairmont job in Long Beach, CA

    Fairmont Breakers is a beloved feature of the Long Beach skyline, a historic landmark with a character and soul of its own. Originally opened in the roaring twenties as a lavish hotel on the waterfront, Breakers was a sought-after destination for world-famous stars. Following an extensive renovation, Fairmont Breakers returns as Long Beach's only luxury hotel, restoring one of California's most storied properties to its original grandeur. It offers 185 boutique rooms and suites; a rooftop pool and terrace; an open-air rooftop lounge with views of the Pacific; a blissful two-story spa, wellness and fitness center; dining venues and bars including a live jazz club; and 10,000 square feet of indoor and outdoor function space. Whether exploring the comforts of elevated coastal Italian cuisine in Nettuno or dining among the stars with champagne and caviar in Sky Room, Fairmont Breakers aims to delight all of your senses with artful surroundings and innovative offerings from our culinary team. Job Description Approach all encounters with guests and employees in a friendly, service-oriented manner. Comply at all times with Fairmont standards and regulations to encourage safe and efficient hotel operations. Ensure that all dirty china, glasses and silver are returned to dish washing area as soon as possible and perform proper cleaning, and polishing. Maintain neatness, cleanliness and order of all kitchens, back of the house areas, restaurants, bars, storage areas, employee dining room, compactor room, recycling areas, loading dock, and equipment. Perform general routine cleaning tasks using standard cleaning products Clean and dry floors to avoid slip and fall accidents Ensure all dish machines are clean at all times to adhere to health standards. Ensure trash/recycling is regularly taken out to the respective areas. Demonstrate working knowledge of the operational standards Report any shortages to the leadership team Keep all areas of the hotel stocked as needed Help with the set-up of banquet functions Deliver food and equipment to Banquet functions. Maintain the areas in which the functions are taking place. Participate in the compliance with Health Department standards as well as internal audits such as TEHC. Assist with Banquet functions Attend meetings as needed Maintain high standards of personal appearance and grooming, which include wearing the proper uniform, and PPE. Maintain regular and predictable attendance Other duties as assigned Qualifications High school diploma required Previous work experience in stewarding preferred. Hospitality experience preferred. Must work well in stressful, high-pressure situations. Must maintain composure and objectivity under pressure. Be vigilantly attentive to detail, and monitor and adhere to operational standards Ability to read and speak English language so as to fully comprehend job requests, caution notices, and similar written materials Ability to count stocked items during inventory Ability to perform duties with extreme temperature ranges Knowledge of equipment and how to maintain it Must be able to obtain a Food Handler Card Additional Information What is in it for you: Hourly rate: USD $25.00 per hour Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe. We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential. Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH Accor is proud to be an Equal Opportunity Employer EOE/M/F/V/D. We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor's Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.
    $25 hourly 27d ago
  • General Maintenance Engineer (On call)

    Fairmont 4.2company rating

    Fairmont job in Long Beach, CA

    Fairmont Breakers is a beloved feature of the Long Beach skyline, a historic landmark with a character and soul of its own. Originally opened in the roaring twenties as a lavish hotel on the waterfront, Breakers was a sought-after destination for world-famous stars. Following an extensive renovation, Fairmont Breakers returns as Long Beach's only luxury hotel, restoring one of California's most storied properties to its original grandeur. It offers 185 boutique rooms and suites; a rooftop pool and terrace; an open-air rooftop lounge with views of the Pacific; a blissful two-story spa, wellness and fitness center; dining venues and bars including a live jazz club; and 10,000 square feet of indoor and outdoor function space. Whether exploring the comforts of elevated coastal Italian cuisine in Nettuno or dining among the stars with champagne and caviar in Sky Room, Fairmont Breakers aims to delight all of your senses with artful surroundings and innovative offerings from our culinary team. Job Description Consistently offer professional, friendly and engaging service Ensure the overall maintenance of the facility Respond to daily guest room calls throughout the hotel in a timely manner for general maintenance issues including HVAC, Plumbing, Electrical, internet and TV issues while providing high customer service attending to guest concerns. Maintain all brand and quality luxury service standards Act as a member of the Emergency Response Team, responding in cases of fire, accident, safety concerns and calls for medical assistance. Responsible for routine general maintenance and repair of minor problems throughout the hotel or as directed by immediate supervisor. Perform tasks such as: light plumbing, electrical and guest door lock repair Maintain all actions in a Daily Activity Maintenance log Assist guests regarding hotel facilities in an informative and helpful way Follow department policies, procedures and service standards Conduct routine preventative maintenance on all equipment as assigned along with guest room preventative maintenance upkeep. Responsible for routine general maintenance and repair of HVAC/R field as directed by immediate supervisor. Maintain refrigeration & HVAC equipment for guest rooms, ballrooms, offices, etc. Able to use Building Management System application and schedule temperatures for events in a timely matter to meet comfort levels prior to events. Update records associated with refrigerant usage as required by EPA. Complete Work Orders, including electrical, mechanical, and guest door lock repair Perform light plumbing such as clearing drains, repairing sinks & assemblies. Document and maintain proper records. Maintain and repair various pieces of kitchen equipment. Assist with pool equipment repair, filter cleaning, water testing and chemical balancing Paint and perform drywall repairs on property. Participate in the daily/weekly/monthly/quarterly/annual preventative maintenance projects on hotel equipment, and guest rooms. Assist operating the fork lift when or if required Maintain, monitor and complete log sheets for all equipment in Central Plant, including boilers, chillers, and cooling towers. Repair, maintain, and dismantle structures as needed. Assist with projects with furniture, woodworking, doors, folding walls, ceilings, tile, sheetrock and hardware throughout the hotel. Move furniture, supplies, and equipment Familiarity of various tools to complete job and work safely. Maintain and repair doors, furniture, windows, hang artwork, headboards, mirrors, etc. Perform shop work to repair or build furniture and small structures. Flexibility to work different shifts including morning, evenings, overnight, weekends, and holidays. Responsible for conducting all responsibilities in a professional and ethical manner. Maintain an adequate stock of parts and ensure cleanliness in assigned spaces. Ensure adherence to all OSHA and NEC codes and regulations, and internal safety policies and procedures. Adherence to Safety Data Sheets (SDS) and safety precautions. Correct and report any fire hazards or health and safety hazards Maintain regular and predictable attendance Other duties as assigned Qualifications High school diploma or equivalent preferred. Previous experience in a Maintenance role required Must have electrical, plumbing and basic maintenance skills Must be able to read, write, speak English fluently Computer literate in Microsoft Office applications required EPA certification preferred Certified Refrigeration & HVAC mechanic an asset Basic knowledge of drywall repair, painting of all types and ability to match texture Previous experience with chiller, boiler, water treatment, cooling tower experience preferred Ability to work as part of a team and also with minimal supervision. Ability to read and interpret documents such as safety rules, operating and maintenance instruction, and procedure and technical manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or colleagues. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Ability to define problems, collect data, establish facts, and draw valid conclusions. Additional Information What is in it for you: Hourly rate: USD $30.00 per hour Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe. We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential. Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH Accor is proud to be an Equal Opportunity Employer EOE/M/F/V/D. We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor's Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.
    $30 hourly 30d ago
  • Director of Event Operations

    Fairmont 4.2company rating

    Fairmont job in Los Angeles, CA

    Why work for Fairmont? At Fairmont, our passion is to connect our guests to the very best of our destinations. From the beaches of Hawaii to the deserts of the United Arab Emirates to the heart of London, our hotels offer guests extraordinary places, created by combining unique architecture, expressive decor and artistry, and magnificent features. Add engaging service, and the result is an unforgettable guest experience. Job Description Director of Event Operations Engaging service, delicious cuisine and distinctive surroundings make every special event at Fairmont Century Plaza a truly unforgettable experience. As Director of Event Operations, you will provide vision and leadership that fosters an engaged team and ensures quality, efficiency and superior service at each group function. What you will be doing: Direct and manage all activities related to the Banquet department, ensuring all service standards are followed Work closely with Catering and Conference Service team to execute on client needs, expectations, and timelines Attend regular meetings to discuss Banquet Event Orders and event forecasts Ensure all functions make a positive visual impact and unforgettable guest experience; including ambiance, décor and service delivery Focus on guest satisfaction scores (Voice of the Guest / Meeting Planner) in all duties and interactions Attend pre-conference meetings with clients to confirm all relevant details are communicated Assume responsibility for all banquet facilities, including cleanliness, repair and maintenance, reporting any deficiencies as required Follow the annual budget and administer it in a fiscally responsible manner Ensure all financial reporting is maintained and accurate billing for each banquet function is recorded Oversee and enforce departmental standards, performance, dress code, appearance, sanitation, etc., according to established policies and CBA guidelines Responsible for producing employee schedules based on forecast, labor standard and CBA guidelines Qualifications Your experience and skills include: Minimum of two years senior leadership experience in a high volume F&B, Event (Banquets) operations required, preferably within luxury hotels Previous experience managing large events (1,000+ guests) on a regular basis required University degree in Hotel/Restaurant management or related discipline a strong asset Strong ability to manage teams effectively, with a focus on coaching and mentoring employees Exceptional organizational skills with the ability to manage multiple priorities and timelines Knowledge of CBA compliance and experience managing unionized teams, required Efficient and effective operational skills Strong cross-functional team player Responsive, with a sense of urgency Consistent follow through Possess a focus on guest service Strong food and wine knowledge Make business decisions based on Event Orders, available information, experience and collaborative input Work tactfully, courteously and seamlessly with the general public, customers and colleagues Perform a variety of activities; able to change activities frequently and sometimes without advance notice Demonstrate the ability to change activities frequently and manage interruptions Accept full responsibility for directing and managing an activity Additional Information What is in it for you: Salary Range: $120,000 - $140,000 USD Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe. We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH Competitive Health Benefit Package within 30 days of employment 401(k)/Roth IRA Eligibility after 60 days of employment Cell Phone Usage Reimbursement Your team and working environment: What was true in 1966 remains true to this day: The Century Plaza Hotel is part of a visionary development intent on doing what others could only imagine. Previously deemed the “Western White House,” (as the only venue outside the White House to host state dinners), Century Plaza's place in history remains unshakeable. A modernized take on luxury and elevated guest experience from product to people enlivens the real wow factor. This experience begins with a new kind of workplace, one where the energy is contagious, the stories are invigorating, and the challenges present inspiring opportunities to make your mark. We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor's Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment. Visa Requirements: Must provide proof of eligibility to be employed in the United States of America. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization. Fairmont Century Plaza is an Equal Opportunity Employer EEO M/F/V/D Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit ************************** Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
    $120k-140k yearly 13d ago
  • Guest Relations Manager

    Fairmont 4.2company rating

    Fairmont job in Long Beach, CA

    Fairmont Breakers is a beloved feature of the Long Beach skyline, a historic landmark with a character and soul of its own. Originally opened in the roaring twenties as a lavish hotel on the waterfront, Breakers was a sought-after destination for world-famous stars. Following an extensive renovation, Fairmont Breakers returns as Long Beach's only luxury hotel, restoring one of California's most storied properties to its original grandeur. It offers 185 boutique rooms and suites; a rooftop pool and terrace; an open-air rooftop lounge with views of the Pacific; a blissful two-story spa, wellness and fitness center; dining venues and bars including a live jazz club; and 10,000 square feet of indoor and outdoor function space. Whether exploring the comforts of elevated coastal Italian cuisine in Nettuno or dining among the stars with champagne and caviar in Sky Room, Fairmont Breakers aims to delight all of your senses with artful surroundings and innovative offerings from our culinary team. Job Description Consistently offer professional, friendly and engaging service Handle guest concerns and react quickly, logging and notifying proper areas and making decisions regarding proper next steps Assist with the monthly departmental meetings Balance operational, administrative and Colleague needs Assist guests regarding hotel facilities in an informative and helpful way Follow department policies, procedures and service standards Follow all safety policies Review current day's expected arrivals and check all VIP and special request reservations to ensure that they are pre-registered, blocked properly and other departments are notified of room assignment. Deliver a seamless guest experience from pre-arrival through departure, ensuring personalized service and attention to detail at every touchpoint. Oversee check-in/check-out processes, room readiness, and guest preferences, including VIP handling and special setups. Act as first point of contact for concierge-related services, arranging dining, spa, and activity itineraries when needed. Collaborate with Food & Beverage, Sales & Marketing, and Rooms Operations to ensure timely amenities and support promotional initiatives. Respond promptly to guest inquiries and complaints, ensuring effective resolution and follow-up, including personalized recovery communications. Monitor guest feedback and service trends to implement improvements. Lead and mentor teams, fostering engagement through training, coaching, and recognition programs. Support MOD shift coverage as needed. You are familiar with all policies and procedures relating to the Front Desk and Guest Services providing hands-on support as needed Ensure compliance with LQA, Forbes, and brand standards through audits and corrective actions. Collaborate with Revenue Management to align guest experience initiatives with business goals. Represent Rooms Division in leadership forums and champion luxury service culture across departments. Manage budgets and prepare monthly reports on guest satisfaction and recovery metrics Assist guests with transportation and experience bookings as well as knowledge of the local area. Additional duties as assigned. Qualifications 3+ Years of previous supervisory experience required, preferably in luxury setting Previous Opera Cloud Property Management System experience preferred Previous experience in handling guest or client experience preferred Computer literate in Microsoft Office applications required University/College degree in a related discipline preferred Must possess a professional presentation Strong interpersonal and problem-solving abilities Results oriented with the ability to adapt to the challenges of a continually evolving workforce, while remaining flexible and working under pressure Highly responsible & reliable Ability to work well under pressure in a fast-paced environment Ability to work cohesively as part of a team Ability to focus attention on guest needs, remaining calm and courteous at all times Previously demonstrated leadership skills supporting an environment of colleague growth and development, interdepartmental teamwork and exceptional customer service Ability to contribute to making gains towards targeted GSI, GOP, and EEI results Must be a creative and effective leader and team player, possessing a high degree of professionalism, energy, and determination Ability to analyze data and trends and create strategies for improvement Additional Information What is in it for you: Salary range: USD $78,700-$80,450 gross per annum Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe. We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential. Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH Accor is proud to be an Equal Opportunity Employer EOE/M/F/V/D. We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor's Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.
    $78.7k-80.5k yearly 3d ago
  • Banquets Commis (Prep Cook)

    Fairmont 4.2company rating

    Fairmont job in Los Angeles, CA

    At Fairmont, our passion is to connect our guests to the very best of our destinations. From the beaches of Hawaii to the deserts of the United Arab Emirates to the heart of London, our hotels offer guests extraordinary places, created by combining unique architecture, expressive decor and artistry, and magnificent features. Add engaging service, and the result is an unforgettable guest experience. Job Description You represent Fairmont Century Plaza with enthusiasm and pride, providing exceptional service and attention for each guest you encounter. You are energetic and confident, and will encourage your teammates to achieve and be positive while being entrusted with the responsibility of ensuring the best possible experience for your guests at all times in a friendly, courteous, helpful, timely and professional manner. As a Banquet Commis, you will be at the forefront of our guests' culinary experience. Our Chefs are passionate about developing innovative, focused, and thoughtful individuals that will use a guest-focused approach in all applications of their job functions, from planning service during pre-shift meetings and accommodating spur-of-the-moment requests, to all steps of food production and maintaining the organization and cleanliness of work areas. Together, we shape an environment that cultivates talent and growth. Our culture distinguishes the quality of our services and offerings in the world's ever changing hospitality landscape. We are part of an evolution where every detail matters, especially in our interactions. We pledge to be an inspiration to others, in our drive to being the best versions of ourselves in everything we do. Your dynamic attention to detail, focus, and enthusiasm will make our guests feel unique and valued. What you will be doing: You consistently offer professional, friendly and engaging service You prepare quality food for our guess and high profile events we have You actively share ideas, opinions and suggestions to improve the environment and menus You ensure the consistency in the preparation of all food items for a la carte and/or buffet menus according to property recipes and standards You communicate effectively with the rest of the team and thrive for guest feedback You provide training and development for culinary team members You maintain and strictly abide by state, hotel and departmental requirements for safety, sanitation and health regulations You maintain and strictly abide by cleanliness standards set forth by the Culinary Training Manual and Culture You maintain and strictly abide by personal hygiene, appearance, and professionalism standards set forth by the Culinary Training Manual and Culture You maintain complete knowledge of correct maintenance, cleanliness and use of equipment, and use equipment and tools only as intended: properly and safely You report safety hazards and equipment malfunctions to supervisors You maintain knowledge of and comply with Food and Beverage quality standards set forth by the Culinary Training Manual, Forbes and LQA standards. You maintain knowledge of and comply with all departmental/hotel policies and procedures You arrive in the kitchen at the start of shift prepared for work: clocked in on time, well-groomed, in uniform, and with a tool kit You meet with Chefs team at daily line up to review assignments, anticipated business levels, changes and other information pertinent to the job performance You complete opening duties as specified in opening duty checklist provided for respective kitchen/station You prepare all food items following recipes and yield guides, according to department standards or otherwise specified by a Chef You execute service in an efficient and accurate manner and with a sense of urgency You communicate any assistance needed at any time to the Chefs Team to ensure optimum service to the guests You maintain proper storage procedures as specified by Health Department and Hotel requirements You minimize waste and maintain controls as directed by departmental standards You assist Stewards in order to make cleanup a more efficient process You maintain order and cleanliness of work areas: sweep, mop, and scrub periodically with the stewarding team, clean spills immediately, and ensure kitchens are always inspection-ready You complete closing duties as specified in closing duties checklist provided for respective kitchen/station You review prep lists, items to be ordered, station cleanliness (including refrigeration/dry storage) or any other duties outlined by the closing checklist with a Chef before leaving for the day You carry out all duties while prioritizing guests at all times Other duties as assigned What is in it for you: Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe. We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH Hourly Rate: $33.00 (Break-In Rate applicable for New Hires as per CBA) Schedule based on Seniority and Business Needs Qualifications Your experience and skills include: High school diploma or equivalent training certification Food handling/sanitation certification Ability to work well under pressure in a fast paced environment Ability to work cohesively and collectively as part of a team Previous cook experience required Knowledge in garde manger and savory kitchen prep Ability to work in big quantities and batches Ability to perform job specifications with attention to detail, speed, and accuracy Ability to prioritize, organize, and follow through Ability to operate, clean and maintain all equipment Ability to comprehend and follow recipes Ability to expand and condense recipes Ability to perform job functions with minimal supervision Ability to work cohesively with co-workers as part of a team Ability to use all senses to ensure quality standards are met Knowledge requirements as outlined in the Culinary Training Manual Basic knife skills Cleanliness and Sanitation practices Additional Information Your team and working environment: What was true in 1966 remains true to this day: The Century Plaza Hotel is part of a visionary development intent on doing what others could only imagine. Previously deemed the “Western White House,” (as the only venue outside the White House to host state dinners), Century Plaza's place in history remains unshakeable. A modernized take on luxury and elevated guest experience from product to people enlivens the real wow factor. This experience begins with a new kind of workplace, one where the energy is contagious, the stories are invigorating, and the challenges present inspiring opportunities to make your mark. We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor's Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit ************************** Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" This experience begins with a new kind of workplace, one where the energy is contagious, the stories are invigorating, and the challenges present inspiring opportunities to make your mark. We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor's Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization. Fairmont Century Plaza is an Equal Opportunity Employer EEO M/F/V/D Visa Requirements: Must provide proof of current eligibility to be employed in the United States of America.
    $33 hourly 16d ago
  • Director of Food & Beverage

    Fairmont 4.2company rating

    Fairmont job in Los Angeles, CA

    At Fairmont, our passion is to connect our guests to the very best of our destinations. From the beaches of Hawaii to the deserts of the United Arab Emirates to the heart of London, our hotels offer guests extraordinary places, created by combining unique architecture, expressive decor and artistry, and magnificent features. Add engaging service, and the result is an unforgettable guest experience. Job Description Director of Food & Beverage As Director, Food & Beverage, your leadership and vision will ensure outstanding operating results through exciting menu offerings and promotions, an engaged team and consistent guest satisfaction What you will be doing: Inspire and drive innovative experiences and activations, menus and concepts; creating a destination of choice for both Hotel and external guests Participate as a Senior Leader in hotel wide strategic decisions Lead and manage the day to day operations of the Food & Beverage Division ensuring all luxury service standards are followed Ensure the implementation of standards in guest service and constantly seek out ways to improve product and service as well as increase volumes and profits Lead and support all Food & Beverage departments in the achievement of their financial and operational targets Prepare annual budgets and administer in a fiscally responsible manner Implement effective control of food, beverage, labor and operating expenses throughout the F&B division Assist in the preparation of the annual strategic plan and achieve the goals and targets therein Ensure the implementation of standards in guest service and constantly seek out ways to improve product and service as well as increase volumes and profits Oversee the selection, training and development of all Colleagues to ensure timely recruitment and career growth Work closely with local, state and governmental organizations in maintaining the highest standards of hygiene, sanitation and cleanliness in food and beverage areas. Handle all guest complaints in the food and beverage division Monitor all F&B prices, establish benchmarks, analyze sales mix, and ensure optimal pricing strategy to drive profitability Coordinate the selection, purchasing, storage, inventorying, maintenance and usage of all related food and beverage supplies and equipment. Assist in the preparation of the annual strategic plan and achieve the goals and targets therein Oversee the selection, training and development of all Heartists to ensure timely recruitment and career growth Develop a high performing F&B Leadership Team and be invested in their growth Conduct daily F&B Meeting to discuss VIP guests in house & arrival, F&B revenue updates, operational challenges and ways to improve. Maintains a favorable working relationship with all divisions to foster and promote a cooperative and harmonious working climate which will be conducive to maximum employee morale, productivity and efficiency/effectiveness Follow department policies, procedures and service standards Follow all safety policies Other duties as assigned Qualifications Your experience and skills include: Previous Food & Beverage experience in a senior leadership role required Minimum 5-7 years progressive experience in managing F&B operations in a luxury hotel gained from working in global key cities Experience in a Forbes 5* environment preferred but not essential Experience in a union environment preferred Computer literate in Microsoft Windows applications required University/College degree in a related discipline Strong interpersonal and problem solving abilities Highly responsible & reliable Ability to work well under pressure in a fast paced environment Ability to work cohesively as part of a team Ability to focus attention on guest needs, remaining calm and courteous at all times Ability to work a flexible schedule that meets business demands, including mornings, evenings, weekends, overtime shifts, and holidays Ability to work effectively with programs including Microsoft Office, Open Table - Guest Centre, Avero Slingshot, Opera, Silverware and Revinate Excellent communication and organizational skills Entrepreneurial mindset with strong interpersonal and problem solving abilities Additional Information What is in it for you: Salary Range: $160,000 - $200,000 USD Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe. We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH Competitive Health Benefit Package within 30 days of employment 401(k)/Roth IRA Eligibility after 60 days of employment Cell Phone Usage Reimbursement Complimentary Dry Cleaning Services for business attire Your team and working environment: What was true in 1966 remains true to this day: The Century Plaza Hotel is part of a visionary development intent on doing what others could only imagine. Previously deemed the “Western White House,” (as the only venue outside the White House to host state dinners), Century Plaza's place in history remains unshakeable. A modernized take on luxury and elevated guest experience from product to people enlivens the real wow factor. This experience begins with a new kind of workplace, one where the energy is contagious, the stories are invigorating, and the challenges present inspiring opportunities to make your mark. We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor's Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment. Visa Requirements: Must provide proof of eligibility to be employed in the United States of America. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization. Fairmont Century Plaza is an Equal Opportunity Employer EEO M/F/V/D Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit ************************** Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
    $67k-90k yearly est. 3d ago
  • Nettuno Server

    Fairmont 4.2company rating

    Fairmont job in Long Beach, CA

    Fairmont Breakers is a beloved feature of the Long Beach skyline, a historic landmark with a character and soul of its own. Originally opened in the roaring twenties as a lavish hotel on the waterfront, Breakers was a sought-after destination for world-famous stars. Following an extensive renovation, Fairmont Breakers returns as Long Beach's only luxury hotel, restoring one of California's most storied properties to its original grandeur. It offers 185 boutique rooms and suites; a rooftop pool and terrace; an open-air rooftop lounge with views of the Pacific; a blissful two-story spa, wellness and fitness center; dining venues and bars including a live jazz club; and 10,000 square feet of indoor and outdoor function space. Whether exploring the comforts of elevated coastal Italian cuisine in Nettuno or dining among the stars with champagne and caviar in Sky Room, Fairmont Breakers aims to delight all of your senses with artful surroundings and innovative offerings from our culinary team. Job Description Uphold the Fairmont Breakers values and mission statement while performing positional responsibilities Adhere to company policy and procedures, as stated in the company Handbook Consistently offer professional, friendly and engaging service Provide the highest quality service to all guests at all times, by instilling the company philosophy. Participate actively in the resolution of guest concerns. Take orders, answer questions, and make recommendations for menu listed products. Use appropriate upselling techniques. Clear, clean, reset and maintain restaurant tables during shift. Assist other Servers in offering the highest level of service. Understand the processes of delivery and removal of all product and equipment. Handle all guest checks according to Hotel policy. Maintain pars and equipment as needed to successfully accomplish all restaurant service tasks. Completion of side work as assigned by Manager. Engage and genuinely interact with guests while anticipating their needs Explain food and beverage items in detail to our guests Follow all hotel standards, LQA standards, and Forbes 5 Stars standards while conducting self-audits to ensure 100% compliance on all interactions with guests. Complete any necessary opening and closing paperwork and side work duties as required Work well with others as a team Prepare food and beverage as per guidelines Follow cash handling policies and procedures Assist in filling in at other F&B areas and/or outlets as needed Perform other related duties as assigned Display a congenial appearance and is well groomed at all times. Assist guests in a friendly, professional and polite manner. Maintain regular and predictable attendance Follow directions from Manager at all times. Other duties as assigned Qualifications Prior serving experience with a minimum of 2 years in a similar restaurant environment. Must be able to speak, read, write and understand the English language. Requires excellent and polished communication skills Must possess basic math skills and the ability to use a calculator. Must possess basic computer skills. Ability to solve problems and make rational decisions. Knowledge of Restaurant operations, its services, and facilities. Must have superior guest service abilities as well as a complete understanding of California serving guidelines. Possess a proven track record for guest satisfaction Possess a strong sense of urgency Display a pleasant and cheerful disposition Maintain a high level of integrity Display a confident and professional appearance at all times and always meet company grooming standards Adapt in difficult situations with problem-solving abilities, and make decisions when necessary Show eagerness and capacity to learn Able to work flexible hours, weekends, and holidays Additional Information What is in it for you: Hourly rate: USD $25.00 per hour Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe. We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential. Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH Accor is proud to be an Equal Opportunity Employer EOE/M/F/V/D. We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor's Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.
    $25 hourly 3d ago
  • General Manager, Nettuno & All Day Dining & Bars (Temporary contract)

    Fairmont 4.2company rating

    Fairmont job in Long Beach, CA

    Fairmont Breakers is a beloved feature of the Long Beach skyline, a historic landmark with a character and soul of its own. Originally opened in the roaring twenties as a lavish hotel on the waterfront, Breakers was a sought-after destination for world-famous stars. Following an extensive renovation, Fairmont Breakers returns as Long Beach's only luxury hotel, restoring one of California's most storied properties to its original grandeur. It offers 185 boutique rooms and suites; a rooftop pool and terrace; an open-air rooftop lounge with views of the Pacific; a blissful two-story spa, wellness and fitness center; dining venues and bars including a live jazz club; and 10,000 square feet of indoor and outdoor function space. Whether exploring the comforts of elevated coastal Italian cuisine in Nettuno or dining among the stars with champagne and caviar in Sky Room, Fairmont Breakers aims to delight all of your senses with artful surroundings and innovative offerings from our culinary team. Job Description Lay out goals and develop strategies to accomplish said goals. Forecast and schedule using hotel tools and guidelines, and oversee payroll Oversee the initial and continual training of all new and current food and beverage service employees, conducting training classes for both management and hourly staff on a regular basis. Control standards, performance, employees' conduct, dress code, appearance, sanitation, etc. according to established policies. Oversee recruitment process for the outlets Formulate and recommend changes to improve employees' performance and teamwork. Review performance with every department manager on an annual basis. Develop analyses and implement merchandising that meet the profile of the property and guest patronage. Manage and control overall expenses of the outlets focusing on higher revenue and profit. Ensure that managers convene with their employees to ensure total knowledge as to all menu items, how they are prepared, what ingredients are used, etc. and total knowledge of beverage program. Work in co-operation with the Executive Chef and Chef de Cuisine to ensure quality of products and guest satisfaction. Participate in Department Food and Beverage meetings. Keep informed of special events such as Christmas, New Year's, Thanksgiving, Easter, etc. Review log emails produced by departmental managers on a daily basis. Champion the P.O.S. system of the hotel (Silverware). Keep the waste factor in the hotel at a minimum level including the manual input of cover counts. Maintain inventories and par stocks. Ensure that all equipment is kept in perfect working condition. Report any deficiency to the proper department. Manage beverage stock properly as well as wine & cocktail list elaboration and maintenance. Financial knowledge must have working knowledge of Profit and Loss statement. Awareness of and control beverage cost. Awareness of budget and control expenses. Ability in all facets of Human Resources nature. Interviewing, evaluating, coaching, training, and disciplinary action. Handle all guest complaints in the food and beverage area and is in charge of obtaining maximum results in the utilization and appearance of the food and beverage areas, the quality levels, performance and standards of service and develops new techniques of service towards maximum guest satisfaction at minimum operating costs. Conduct audits on service standards (LQA/Forbes 5-Star) Maintain current prices and approved purveyors listed based on quality, service and cost of all related food and beverage items for requisitioning purposes, store inventories, cost control procedures and forecasts. Ensure necessary training is given staff members. Develop new and analyze existing procedures and special promotions that will improve guest patronage under the guidelines of the hotel policies. Develop and maintain effective communication between all operating departments. Complete accident reports accurately and promptly. Respond properly in any hotel emergency or safety situation. Maintain regular and predictable attendance. Perform other tasks or projects as assigned. Qualifications 5+ years of restaurant management experience at a department head level required, preferably in luxury hotel setting and/or upscale venues. Excellent reading, solid proficiency in English, writing, reading, speaking. Financial knowledge must have working knowledge of Profit and Loss statement. College degree is preferred. Bachelor of Science degree in hotel/restaurant management is desirable. A combination of practical experience and education will be considered as an alternative. Knowledge of computers (MS Word, Excel, Outlet) and POS systems Proficient in the following dimensions of restaurant functions: food planning and preparation, purchasing, sanitation, security, company policies and procedures, personnel management, recordkeeping, and preparation of reports Sommelier qualification an asset Additional Information What is in it for you: Salary range: USD $90,000-$100,000 gross per annum Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe. We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential. Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH Accor is proud to be an Equal Opportunity Employer EOE/M/F/V/D. We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor's Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.
    $90k-100k yearly 16d ago
  • Fig Bartender

    Fairmont 4.2company rating

    Fairmont job in Santa Monica, CA

    Situated atop the scenic bluffs overlooking Santa Monica Beach, Fairmont Miramar Hotel & Bungalows is just a stone's throw away from some of Southern California's best attractions including Santa Monica Pier and its historic carousel as well as Third Street Promenade -- famous for its fine restaurants, live entertainment, movie theatres, shopping, local artists' scene and a weekly farmer's market. What is in it for you: Employee benefit card offering discounted rates in Accor worldwide for you and your family Learning programs through our Academies designed to sharpen your skills Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 Career development opportunities with national and international promotion opportunities. The sky is your limit Pay Rate: $21.40 per hour Job Description Reporting to the Fig General Manager, responsibilities and essential job functions include but are not limited to the following: Consistently offer professional, friendly and engaging service Assist guests regarding all beverage menu items in an informative and helpful way Mix drinks and control the beverage stock as per guidelines Have full knowledge of beverage lists and promotions Qualifications Previous bartending experience preferred Excellent knowledge of all beverage products Previous point of sale system experience an asset Excellent communication and organizational skills Additional Information All your information will be kept confidential according to EEO guidelines.
    $21.4 hourly 3d ago
  • Senior Leisure & Entertainment Sales Manager

    Fairmont 4.2company rating

    Fairmont job in Long Beach, CA

    Fairmont Breakers is a beloved feature of the Long Beach skyline, a historic landmark with a character and soul of its own. Originally opened in the roaring twenties as a lavish hotel on the waterfront, Breakers was a sought-after destination for world-famous stars. Following an extensive renovation, Fairmont Breakers returns as Long Beach's only luxury hotel, restoring one of California's most storied properties to its original grandeur. It offers 185 boutique rooms and suites; a rooftop pool and terrace; an open-air rooftop lounge with views of the Pacific; a blissful two-story spa, wellness and fitness center; dining venues and bars including a live jazz club; and 10,000 square feet of indoor and outdoor function space. Whether exploring the comforts of elevated coastal Italian cuisine in Nettuno or dining among the stars with champagne and caviar in Sky Room, Fairmont Breakers aims to delight all of your senses with artful surroundings and innovative offerings from our culinary team. Job Description Ensure prompt and courteous service is extended to both internal and external customers Ensure the achievement of sales objectives on a monthly, quarterly and yearly basis Establish new or manage existing Sales Leisure and Entertainment accounts as defined by the hotel Build strong and productive relationships within the Luxury Consortia he hotel is a partner to such as Virtuoso, Signature Travel Network, American Express Fine Hotels and Resorts and Internova Select. Participate in tradeshows, conventions and promotional events within the hotel and trade related organizations Travel and attendance at tradeshows and in roadshows with the goal of securing more business and revenues for the hotel and building and strengthening relationships. Maintain international accounts, contact, activity and business details within the appropriate software applications Work closely with Reservation, Guest Services and Front Office teams to ensure all details of the guest preferences were delivered Qualifications Previous Sales experience required; luxury hotel experience preferred Computer literate in Microsoft Window applications and/or relevant computer applications required Experience with Opera preferred University/College degree in a related discipline preferred Excellent communication skills, both written and verbal required Strong interpersonal and problem solving abilities Highly responsible & reliable Ability to focus attention on guest needs, remaining calm and courteous at all times Additional Information What is in it for you: Annual salary: USD $95,000-$110,000 gross per annum Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe. We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential. Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH Accor is proud to be an Equal Opportunity Employer EOE/M/F/V/D. We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor's Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.
    $95k-110k yearly 15d ago
  • Housekeeping Room Attendant

    Fairmont 4.2company rating

    Fairmont job in Long Beach, CA

    Fairmont Breakers is a beloved feature of the Long Beach skyline, a historic landmark with a character and soul of its own. Originally opened in the roaring twenties as a lavish hotel on the waterfront, Breakers was a sought-after destination for world-famous stars. Following an extensive renovation, Fairmont Breakers returns as Long Beach's only luxury hotel, restoring one of California's most storied properties to its original grandeur. It offers 185 boutique rooms and suites; a rooftop pool and terrace; an open-air rooftop lounge with views of the Pacific; a blissful two-story spa, wellness and fitness center; dining venues and bars including a live jazz club; and 10,000 square feet of indoor and outdoor function space. Whether exploring the comforts of elevated coastal Italian cuisine in Nettuno or dining among the stars with champagne and caviar in Sky Room, Fairmont Breakers aims to delight all of your senses with artful surroundings and innovative offerings from our culinary team. Job Description Consistently offer professional, engaging and friendly service Create a welcoming atmosphere for visitors and guests during their stay Maintain a high level of professionalism in all aspects of job performance. Guide guests and answer questions as needed Maintain supplier cart well organized and presentable Clean all assigned guestrooms including: dusting, making beds, soiled linen removal from rooms, and retrieval of clean linen from linen closets, vacuuming, bathroom cleaning, inside window cleaning, replenish rooms with supplies. May include cleaning of room refrigerator, coffee maker, cups, glasses, silverware etc. Participate in deep cleaning projects Sign in and out master keys daily Maintain proper usage of cleaning supplies and equipment Update and record all cleaned rooms Communicate all changes, discrepancies, late check-outs and do not disturb signs to the office team in a timely manner Maintain all brand and quality luxury service standards Maintain consistency in accordance to Forbes/LQA and Fairmont standards Conduct self-audits of standards and participate in the feedback review of audits. Approach all encounters with guests, colleagues and members in a professional and personalized manner Ensure a safe working environment is maintained at all times and that all colleagues are committed to working safely Ensure confidentiality of all guest sensitive information at all times. Follow departmental policies, procedures and service standards Follow all safety and sanitation policies, including wearing appropriate PPE, and proper use of chemicals Comply with hotel security, fire, health and safety regulations Maintain all housekeeping areas organized and well presented Report, turn in, and/or log all lost and found items in a timely manner according to established procedures. Set up and organize workstation with designated supplies and equipment. Restock work areas for the next shift as assigned. Replenish supplies and equipment as needed during the shift. Report any faulty equipment, linen shortages, maintenance needs, safety hazards and other problems immediately to your supervisor. Notify supervisor/coordinators when service is complete by punching rooms in phone system or device. Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping. May assist with cleaning of public areas. Maintain regular and predictable attendance. Other duties as assigned Qualifications High School graduate or equivalent is preferred. Previous housekeeping experience in luxury environment preferred Knowledge of housekeeping required Excellent communication and organizational skills Positive attitude Must have a professional image and personality Strong interpersonal and problem-solving abilities Sense of initiative to surprise and delight guests Highly responsible & reliable Ability to work cohesively with fellow colleagues as part of a team with minimum supervision Committed to delivering a high level of customer service Strong guest service orientation required Self-confident, proactive, and able to prioritize and make effective decisions Ability to work flexible shifts including weekends and holidays Ability to focus attention on guest needs, remaining calm and courteous at all times Ability to understand and comply with all company and departmental rules and regulations, policies and procedures. Skill in establishing and maintaining effective working relationships with coworkers and guests. Able to communicate both written and verbally. Ability to read reports Successfully complete the training /certification process for this position. Ability to follow directions, perform tasks with attention to detail, speed accuracy, and follow-through. Versatile, flexible and must possess a willingness to work with enthusiasm within an environment where priorities are constantly changing. Must have ability to secure minimum levels of skills and abilities that would allow for a proficient job orientation based on specific tasks and methods. This is to provide a safe working environment according to OSHA regulations that would protect both the employee and coworkers. Additional Information What is in it for you: Hourly rate: USD $25.00 per hour Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe. We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential. Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH Accor is proud to be an Equal Opportunity Employer EOE/M/F/V/D. We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor's Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.
    $25 hourly 20d ago

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