This full-time position offers flexible work hours and ample opportunities for advancement into management roles.
You will work remotely to serve clients and offer valuable advice and protection to individuals and their families.
What We Offer:
· Remote, work from home career.
· Average first-year earnings of $69K commission + bonuses.
· Life-long residual income through renewals.
· Unionized position with stock options.
· Excellent benefits package - medical, dental, and prescription coverage.
· Exceptional training with experienced managers.
· High-quality leads provided: no calling family or friends.
· Flexible hours: this is a fulltime career, but you can choose when you work.
· Opportunities for advancement and recognition as we promote from within.
· Dynamic Team Environment: Our virtual workplace thrives on a vibrant team. atmosphere. While this position is remote, you will have lots of support.
Qualities We Value:
· Willingness to learn and be coached as we provide comprehensive training.
· Outgoing and Friendly Personality: a positive and approachable demeanor.
· A strong desire to help others: provide valuable advice and services.
· Effective Communication Skills: your ability to connect with others is crucial.
· Sales or customer service experience is advantageous but not mandatory.
Your Qualifications:
· Laptop or computer with camera is required.
· Possession of, or willingness to obtain an insurance license.
· Basic computer literacy is essential.
· Primary residence in Canada or USA: you must reside in North America to be eligible.
Your Job Responsibilities:
· Contact the leads we provide to schedule virtual meetings with clients.
· Present benefit programs to enroll new clients and cultivate relationships with them.
· Collaborate with your manager to define clear objectives and goals, then achieve them through dedicated effort and determination.
$69k yearly 4d ago
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Remote Customer Service Representative - Product Testing
Glocpa
Work from home job in Carlsbad, CA
We're looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.
$31k-41k yearly est. 60d+ ago
Work-From-Home Online Product Tester - $45 per hour
Online Consumer Panels America
Work from home job in Oceanside, CA
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25/hr. and $45/hr., depending on the In-Home Usage Test project. No experience required.
There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque.
Online Consumer Panels America is a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access.
It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed.
Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.
Main Duties:
Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.)
Take care of the product being tested and use it responsibly
Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.)
Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses)
There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm
Write reviews as requested in the In-Home Usage Test Daily Schedule for each project
Requirements:
Ability to follow specific instructions
Excellent attention to detail and curious spirit
Be able to work 15-25 hours per week and commit to a certain routine
Have access to a computer and a reliable internet connection
Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older
A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary.
Benefits:
Very competitive pay rate
Weekly pay
Work around your own schedule
Learn about an exciting industry
Telecommute (you can work from home, work or school)
Most of the time you can keep the product you tested
$25 hourly 60d+ ago
Work from Home - Part Time - Data Entry - $45 per hour
GL Inc. 4.1
Work from home job in Carlsbad, CA
We're looking for Data Entry Specialists for Customer Products across the US to work from home and help top brands improve their products before they hit the market.
$35k-42k yearly est. 60d+ ago
Data Entry Product Support - No Experience
Glocpa
Work from home job in Oceanside, CA
We're looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.
$55k-80k yearly est. 60d+ ago
Biomarker Operations - Senior Manager
Ionis 4.6
Work from home job in Carlsbad, CA
Headquartered in Carlsbad, California, and with offices in Boston, Massachusetts, and Dublin, Ireland, Ionis has been at work for more than three decades discovering medical breakthroughs that have redefined life for people with serious diseases. We're pioneers in RNA-targeted medicines, and our platform continues to revolutionize drug discovery and transform lives for patients with unmet needs. With multiple marketed medicines and a leading pipeline in neurology, cardiology and select areas of high patient needs, we continue to drive innovation in RNA therapies in addition to advancing new approaches in gene editing to provide greater value to patients and are well positioned financially to deliver on our strategic goals.
At Ionis, we pride ourselves on cultivating a challenging, motivating and rewarding environment that fosters innovation and scientific excellence. We know that our success is a direct result of the exceptional talents and dedication of our employees.
With an unprecedented opportunity to change the course of human health, we look to add diverse individuals, skill sets and perspectives to our exceptional team. We continue to invest time, money and energy into making our onsite, hybrid and remote work environments a place where solid and lasting relationships are built and where our culture and employees can thrive.
We're building on our rich history, and we believe our greatest achievements are ahead of us. If you're passionate about the opportunity to have meaningful impact on patients in need, we invite you to apply and join us. Experience and contribute to our unique culture while you develop and expand your career!
BIOMARKER OPERATIONS - SENIOR MANAGER
SUMMARY:
The Biomarker Operations Senior Manager is a hands-on, execution-focused individual contributor responsible for the day-to-day delivery of biomarker sample operations across clinical studies. This role supports the implementation of established biomarker operational plans by executing defined workflows, maintaining accurate documentation, coordinating with vendors and internal teams, and resolving routine to moderately complex operational issues.
The successful candidate will demonstrate the ability to consistently follow established biomarker operational processes and procedures, apply them in real-world study execution, and provide feedback based on practical use rather than process design.
RESPONSIBILITIES:
Independently execute biomarker sample operations activities, including sample tracking, shipping coordination, reconciliation, and lifecycle documentation, in accordance with study plans and SOPs
Implement approved biomarker operational plans by following clinical protocols, laboratory manuals, sample management plans, and Data Transfer Agreements
Coordinate with central laboratories, CROs, and internal study teams to ensure accurate and timely sample handling, receipt, and data delivery
Maintain accurate operational trackers, logs, and documentation to support chain-of-custody, data integrity, and audit readiness
Monitor routine operational activities, identify deviations or issues, investigate root causes within established procedures, and escalate findings with supporting data and recommended next steps
Prepare operational summaries, trackers, and reports for review by senior biomarker operations leadership
Support vendor oversight by tracking contracted deliverables, timelines, and invoices; follow up on discrepancies and support resolution
Execute biomarker operational activities in alignment with established SOP laboratory manuals, and process documentation, and actively apply existing processes during study execution to identify gaps or issues for escalation
Participate in study team and operational meetings to provide execution updates and respond to routine operational questions
REQUIREMENTS:
Bachelor's degree with typically 5 years of relevant experience in laboratory operations, clinical operations, biomarker operations, or other regulated operational environments, or an equivalent combination of education and experience
Experience executing operational processes in SOP-driven or regulated environments (e.g., GLP, GCP, GMP)
Demonstrated ability to operate within defined processes and governance while maintaining accountability for accurate and timely execution
Demonstrated ability to manage multiple routine but varied tasks independently
Strong documentation, organizational, and communication skills
Experience working with central laboratories to ensure proper sample receipt and shipment, and alignment on Laboratory Services Agreements and Manuals
Demonstrated ability to coordinate across cross-functional teams and external partners to drive operational activities to completion within defined timelines
Strong interpersonal skills to effectively collaborate with clinical, scientific, regulatory, and operational teams
ADDITIONAL SKILLS (PREFERRED, NOT REQUIRED)
Familiarity with project or operational tracking tools (e.g., Smartsheet or similar platforms)
Experience using Veeva systems to support operational documentation or workflows
Experience with Coupa or similar systems for invoice tracking and vendor-related activities
Please visit our website, ******************** for more information about Ionis and to apply for this position; reference requisition # IONIS003960
Ionis offers an excellent benefits package! Follow this link for more details: Ionis Benefits
Full Benefits Link: ************************************************************************************************************************
The pay scale for this position is $91,355 to $117,672
NO PHONE CALLS PLEASE. PRINCIPALS ONLY.
Ionis Pharmaceuticals, Inc. and all its subsidiaries are proud to be EEO employers.
$91.4k-117.7k yearly 3d ago
Production Manager - Live Concerts
Show Imaging
Work from home job in Vista, CA
Show Imaging is a solutions driven community of creators who aim to authentically enrich people's lives by producing world-class experiences, inclusive of all. We create live experiences through cutting edge technology, creative design, and hands-on project management. Our service offerings include creative and design, program development and project management, software, and web development, and full-service production technology.
The Production Manager has ultimate responsibility for the execution of company events. In addition, Production Managers sometimes assist in the duties of AV Technician, Senior AV Technician as well as being a department head onsite.
ESSENTIAL JOB FUNCTIONS
Pre-production meetings, site visits and client meetings
Working with CAD team on Drawings/Designs for projects
Gear specification and accurate equipment pullsheets
Timeline Planning - planning/collaborating on the production timeline of a project
Submitting Trucking requests for their shows via ClickUP
Submitting heavy machinery requests for their shows via ClickUP
Post-Production feedback via show reports and notetaking for future event execution
Participation in internal meetings, including but not limited to production meetings, pre/post show meetings, design, etc.
The following are responsibilities of the Production Manager with the assistance of the team:
Working with account management and labor team to request / secure staff for your event
Timeline planning
Working with the gear team to obtain needed sub-rentals
Scheduling needed machinery
Production schedule logistics
Working with the labor/travel team for all travel arrangements for staff, including hotel, airfare, rental car
Submitting per diem requests to accounting for all travel shows
On-site responsibilities include:
Supervision of staff and contractors
Supervision of equipment and sub-rentals
Management of client needs/expectations
Time management ensuring that start, content and end timelines are met
“Next Steps” execution; planning 2 or 3 steps ahead of tasks currently being worked on to keep crew continuously moving forward
Other job duties as assigned
All employees are required to work across all departments, assisting where needed
All employees are required to adhere to established company policies and procedures
Qualifications
QUALIFICATIONS/REQUIREMENTS
Ability to work well with clients
Excellent time management skills
Good organizational skills
Ability to maintain composure during emergencies and/or last-minute changes
Proactive planning skills, including forecasting timelines
Ability to identify and resolve potential problems before they arise
Ability to pre-plan on-site time management, including forecasting timelines and assigning crew
Ability to execute according to plan
Knowledge of all technical aspects of the Event Department (Audio, Video, Lighting, Rigging)
Ability to problem solve within those technical aspects
Ability to work full-time, 40 hours per week with occasional overtime
Ability to work remotely, on-site and in office
Must be able to work some weekends and some late nights
Must be able to travel occasionally
Ability to manage departmental staff and subcontractors
Ability to maintain confidentiality
Ability to foster team environment
Ability to work individually as well as with a team
Ability to read, write, comprehend and speak English
Must be able to communicate effectively in writing and verbally
Must possess computer skills and be able to email and text
Working knowledge of Google Drive/Sheets
Maintain a clean driving record
Familiarity and ability to work in Vector Works is desired
Required Tools
Basic hand tools including personal multi-tool (Leatherman, Gerber, etc.) and/or C Wrench, pliers, screwdrivers, knife, flashlight, personal cell phone capable of emailing/calling/texting
PHYSICAL DEMANDS
The ability to lift 25/50/80 pounds regularly
The ability to respond quickly to sounds
The ability to move safely over uneven terrain and/or in confined spaces
The ability to see and respond to dangerous situations
The ability to safely climb ladders while carrying 40 pounds
The ability to work in extreme weather
The ability to wear personal protective gear correctly most of the day
TRAVEL REQUIREMENTS
35% of travel required mainly for client meetings, show production work for assigned clients, and company meetings as needed.
The outlined job description is to serve, at a minimum, as a guideline. Additional responsibilities and duties may be required.
$65k-107k yearly est. 20d ago
Data Entry Coordinator Junior (Remote)
Only Data Entry
Work from home job in Murrieta, CA
Important: You Will Receive An Email Within Next 2 Minutes After Applying , Check Your Inbox or Spam Folder For next steps.
Are you ready to embark on a career that offers endless opportunities for growth and development? Do you have a passion for precision and an eye for detail? If so, we have the perfect entry-level opportunity for you as a Remote Data Entry Operator at our company.
About Us:
We believe that data is the lifeblood of modern business. Our mission is to empower organizations with the most accurate, up-to-date, and reliable data to drive their success. As a Remote Data Entry Operator, you will play a pivotal role in ensuring that our data remains pristine and ready for analysis.
Responsibilities:
Accurately input, update, and maintain large volumes of data into our database systems.
Verify and cross-reference data to ensure its accuracy and completeness.
Conduct data quality checks and resolve discrepancies in a timely manner.
Collaborate with other teams to gather and clarify data requirements.
Maintain data confidentiality and adhere to data security protocols.
Contribute to process improvement initiatives to enhance data entry efficiency.
$63k-92k yearly est. 60d+ ago
Remote Travel Advisor
Affinity Travels
Work from home job in Oceanside, CA
✨ Design Travel Adventures remote!
Are you passionate about curating unforgettable travel experiences rooted in culture, history, and global charm? Affinity Travels is seeking a Remote Travel Advisor to craft personalized journeys across California and the globe.
Whether you're a seasoned travel professional or someone who loves travel and would make it his new career. Also zero experience welcome as long as you are passionate about what you do!
💼 What You'll Do
Design custom travel itineraries focused on local culture, customs, and hidden gems in Germany and abroad
Planning Cruises in the Caribbean and Europe
Provide expert guidance on accommodations, transportation, and experiences tailored to each client's interests
Build lasting relationships through exceptional service and attention to detail
Stay up-to-date on trends, festivals, and travel regulations
Collaborate with vendors and partners to ensure seamless travel experiences
🌟 What We Offer
Remote-first flexibility: Work from anywhere in the world
Choose your schedule: Part-time or full-time-your hours, your pace
Competitive compensation
Supportive team culture with room to grow
Access to exclusive travel perks and industry tools
Full Training and supportive travel community
🧭 Who You Are
Deep appreciation for travel
Strong communication and organizational skills
Self-motivated, empathetic, and client-focused
Experience in travel planning, hospitality, or tourism or simply passionate about travel
Fluent in English or Spanish
🌍 Who We Are Affinity Travels is a boutique travel company specializing in cultural journeys, immersive tours, and unforgettable cruises. We design experiences that celebrate the rich heritage, vibrant traditions, and hidden gems of every destination. With a passion for authentic connection and personalized service, we turn travel into storytelling, helping explorers discover the world through culture, community, and curiosity. 🎯 Why This Role Matters
Travel isn't just about places-it's about people, stories, and connection. You'll help clients explore the rich tapestry of Travel, from the adobe charm of Rome to the vibrant energy of the Caribbean, all while working on your own terms.
Apply now! Don't wait!
Life is giving you this special chance to turn your love for travel into a fulfilling career. Whether you're chasing flexibility, purpose, or the joy of helping others explore the world, this is your moment. Step into a role that celebrates connection, creativity, and freedom.
Apply today-and start crafting journeys that matter.
$66k-129k yearly est. 23d ago
DMS Lab Instructor
Smith Chason College
Work from home job in San Marcos, CA
Job DescriptionDescription:
Who We Are
Smith Chason College is an ACCSC accredited college that specializes in medical imaging and nursing degree and diploma programs across four beautiful campuses in California and Arizona. We offer quality education to a diverse student body, equipping them with essential skills for the healthcare industry. With over 25 years of experience, Smith Chason is dedicated to fostering academic excellence and integrity in its graduates ensuring they are well-prepared for the dynamic healthcare industry.
Our culture emphasizes excellence, compassion, inclusivity, and equity, focusing on professional development, personal achievement, and industry competence for both students and staff. Whether you crave the energy of on-campus engagement, the freedom of remote work, or the best of both worlds with our hybrid options, we've got the perfect fit for you. And with campuses conveniently located for easy access, your commute couldn't be smoother.
We offer roles in academia, administration, and support services, with top-notch healthcare, vision, and dental benefits for eligible employees. Faculty and employee development courses, including CMEs, are available for continuous learning.
Explore current job opportunities and be part of our 25-year legacy of educational excellence. Apply now and embark on a fulfilling career with Smith Chason College!
********************************
Purpose:
The role of a Diagnostic Medical Sonography (DMS) Faculty member is to provide high-quality instruction and guidance to students in the general ultrasound discipline. Smith Chason College faculty members play a vital role in fostering an engaging learning environment and facilitating student success. A DMS faculty member is responsible for delivering effective instruction that aligns with approved syllabi, guidelines, and program standards, while collaborating with department team members. Additionally, DMS faculty are expected to model professionalism in dress, conduct, and communication. Overall, DMS faculty will empower students to achieve their academic goals and prepare them for a successful future in the medical workforce.
Overall Responsibilities:
Review course syllabus and establish due dates with students on the first day of class.
Provide instruction and demonstrations on ergonomics, knobology, anatomy, and scanning techniques using current references and handbooks.
Assist students with questions about protocols, procedures, and policies, providing constructive feedback and support.
Demonstrate respect and empathy towards students, acknowledging and accommodating their diverse personal differences and educational needs.
Maintain clean and organized labs with student assistance, ensuring the proper functioning of instructional equipment, including ordering supplies and reporting any malfunctions promptly to the Program Director.
Maintain a record of students' completion of required lab hours before the end of each course.
Monitor student progress, report academic success issues and code of conduct violations to the Program Director using appropriate forms and procedures.
Perform additional duties as assigned by the Campus Director, Director of Education, and Program Director.
Requirements:
Education/Qualification/Competencies:
Must have a minimum of four years of practical work experience in the relevant subject area(s) and possess a degree at least at the same level as the course being taught.
Maintain current certification(s) with the American Registry of Diagnostic Medical Sonography and meet all continuing education requirements set by Smith Chason College, providing copies of these certifications to the school annually.
Maintain active CPR/BLS certification.
Exhibit strong technical skills, including proficiency in computer applications, internet research, database management, and analytical skills.
Experience with Canvas or similar Learning Management Systems (LMS) for instruction, including assignments, quizzes, discussion boards, gradebook, and modules, is preferred.
Experience with online, hybrid, remote, or blended teaching methods is highly desirable.
Physical Requirements/Working Conditions:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to stand and/or sit for prolonged periods
Can independently move objects up to 25 lbs.
Sufficient hand, arm, and finger dexterity to operate a computer keyboard, other office machinery, and perform repetitive motions
Must have sufficient hearing and speaking ability to communicate in person or on the phone/computer with others
Must be able to work full-time hours.
$33k-70k yearly est. 3d ago
Telehealth Counselor or Therapist
GHC 3.3
Work from home job in Temecula, CA
Teletherapy - California Licensed Counselor / Therapist Opportunities - Supplemental or Full Time.
Job Details:
Fully remote work
Flexible hours
No administrative tasks
Weekly pay
Compensation / Benefits:
Competitive Supplemental & Full Time pay
*Considerable Bonus Opportunity*
Monthly health stipend
Free personal therapy
Position Requirements:
Active state license (LMHC, LCSW, LMFT, LPC, LMHP, or Psychologist)
Ability to practice independently
(LPC, Counselor, Telehealth, Virtual Mental Health Therapist, LIMHP, Remote LCSW, Psychologist, Behavioral Health, Telehealth Counseling, Remote, Psychotherapist, LMHC, LMSW, Remote, Virtual, Counselor, Telehealth Therapist, Virtual LMFT, LCSW, Remote, LMHP, Mental Health Counseling, Remote, Social Worker, LISW, LICSW, Psychotherapy, LPC, Telehealth, Social Worker, Remote, Virtual, Psychotherapist)
$78k-111k yearly est. 60d+ ago
Handyman
The Seals of San Diego
Work from home job in Escondido, CA
Job DescriptionBenefits:
Training & development
THE SEALS provides restaurants throughout the United States with the highest quality refrigeration gaskets available, along with additional niche services for commercial kitchen operators. We are seeking a driven, hands-on professional who is equal parts handyman and salesperson to help us grow throughout San Diego County.
This role is perfect for a self-starter who enjoys being in the field, building relationships, closing deals, and completing high-quality work. You will own your territory from end to endgenerating leads, closing business, and performing installations.
Youll work mostly remotely in the field, with periodic in-person meetings at our Escondido office and weekly Zoom meetings with the franchise team.
What Youll Do
Prospect and qualify potential clients within your assigned territory
Conduct sales presentations and build relationships with owners, GMs, and kitchen leadership
Drive lead generation through cold calls, email outreach, networking, and referrals
Develop and manage a pipeline of new business opportunities
Upsell existing customers and identify new service opportunities
Install refrigeration gaskets and related products in commercial kitchens (primarily restaurants)
Collaborate with the franchise owner and internal team to transition closed sales to operations
Maintain accurate records of sales activity in our CRM
Achieve or exceed assigned sales targets and quotas
Represent THE SEALS brand with professionalism and integrity
What Were Looking For
Proven track record in B2B sales, business development, or a similar role
Strong communication and presentation skills
Self-motivated with a results-driven mindset
Ability to work independently and manage your time effectively
Familiarity with restaurants, commercial kitchens, or food vendors (required)
Basic handyman skills and comfort working with tools
Experience using CRM tools is a plus
Valid drivers license and reliable transportation
Why Join THE SEALS?
Own your territory and build it like its your own business
High-impact role with real earning potential
Hybrid schedule: field-based with flexibility
Support from an established national brand
Opportunity to grow with a fast-expanding franchise
If youre equal parts salesperson and problem-solversomeone who can open doors, close deals, and deliver great workwed love to hear from you.
Flexible work from home options available.
Headquartered in Carlsbad, California, and with offices in Boston, Massachusetts, and Dublin, Ireland, Ionis has been at work for more than three decades discovering medical breakthroughs that have redefined life for people with serious diseases. We're pioneers in RNA-targeted medicines, and our platform continues to revolutionize drug discovery and transform lives for patients with unmet needs. With multiple marketed medicines and a leading pipeline in neurology, cardiology and select areas of high patient needs, we continue to drive innovation in RNA therapies in addition to advancing new approaches in gene editing to provide greater value to patients and are well positioned financially to deliver on our strategic goals.
At Ionis, we pride ourselves on cultivating a challenging, motivating and rewarding environment that fosters innovation and scientific excellence. We know that our success is a direct result of the exceptional talents and dedication of our employees.
With an unprecedented opportunity to change the course of human health, we look to add diverse individuals, skill sets and perspectives to our exceptional team. We continue to invest time, money and energy into making our onsite, hybrid and remote work environments a place where solid and lasting relationships are built and where our culture and employees can thrive.
We're building on our rich history, and we believe our greatest achievements are ahead of us. If you're passionate about the opportunity to have meaningful impact on patients in need, we invite you to apply and join us. Experience and contribute to our unique culture while you develop and expand your career!
ASSISTANT DIRECTOR, HEALTHCARE COMPLIANCE & PRIVACY PROGRAMS
SUMMARY:
Reporting to the Executive Director of Compliance, the Assistant Director, Healthcare Compliance & Privacy Programs helps advance and sustain Ionis' healthcare compliance and privacy programs through cross-functional coordination and program support.
This role partners with Compliance Counsel, Compliance Operations, and the Privacy Officer, to translate legal and regulatory requirements into practical processes, tools, training, and controls that enable consistent implementation of healthcare compliance, and data protection laws. This position works closely with business teams, including Legal, IT, Commercial, Medical Affairs, and R&D to foster a strong culture of ethics and compliance.
This position may be remote or based in Carlsbad, CA or Boston, MA, with expectations for regular on-site engagement consistent with Ionis' hybrid work philosophy.
RESPONSIBILITIES:
* Partner with healthcare compliance and privacy team leads with program planning, coordination, documentation, and continuous improvement initiatives, including compliance brand management
* Coordinate and support privacy program activities, including Data Protection Impact Assessments (DPIAs), Records of Processing Activities (RoPAs), data mapping, maintenance of related documentation, and facilitation of data subject requests
* Partner with Compliance attorneys to support investigations, issue escalation, and corrective action plans, as needed
* Prepare and present training and guidance materials for diverse audiences in support of Compliance attorneys and functional subject matter experts
* Coordinate training completion tracking, training record maintenance, and updates to training content
* Assist with the development, maintenance, and coordination of healthcare compliance and privacy policies and procedures
* Support healthcare compliance risk assessments, monitoring and audit activities and remediation efforts
* Conduct field monitoring activities, including field rides, attendance at promotional and educational events and congresses
* Healthcare compliance reviewer of HCP and Patient needs assessments and external funding requests
* Assist with healthcare compliance and privacy metrics and reporting for Compliance leadership
* Monitor changes in healthcare compliance and data protection requirements and assist in operationalizing program updates
* Support AI-related healthcare compliance and privacy initiatives
REQUIREMENTS:
* Bachelor's degree required; advanced degree or relevant certifications (e.g., CCEP, CIPM, CIPP, PMP) preferred.
* Minimum of 8 years of experience in healthcare compliance, privacy, or related roles within the pharmaceutical, biotechnology, or life sciences industry, or 6 years with an advanced degree or relevant certification/s
* Hands-on experience supporting data privacy programs, including DPIAs, RoPAs, data inventories, privacy risk assessments and data subject requests
* Working knowledge of Privacy Technology tools such as OneTrust
* Working knowledge of U.S. healthcare compliance laws and industry requirements, including, but not limited to, OIG and PhRMA guidelines, transparency reporting, Anti-Kickback Statute (AKS), False Claims Act (FCA), and related fraud and abuse laws
* Ability to translate legal and regulatory requirements into practical operational processes, tools, and controls
* Strong project and program management experience, with demonstrated ability to manage complex, cross-functional initiatives
* Strong organizational, analytical, and problem-solving skills
* Excellent written and verbal communication skills to clearly convey complex information to diverse audiences
* Familiarity with AI technologies and their application in compliance programs
* High level of integrity, discretion, and attention to detail in handling sensitive and confidential information
* Ability to work in a fast paced and dynamic work environment with a strong work ethic and positive attitude
* Agility to take on new projects and additional responsibilities, as required
* Occasional domestic travel (up to 20%)
Please visit our website, ******************** for more information about Ionis and to apply for this position; reference requisition # IONIS003740
Ionis offers an excellent benefits package! Follow this link for more details: Ionis Benefits
Full Benefits Link: *****************************************************************
The pay scale for this position is $108,713 to $153,658
NO PHONE CALLS PLEASE. PRINCIPALS ONLY.
Ionis Pharmaceuticals, Inc. and all its subsidiaries are proud to be EEO employers.
$38k-72k yearly est. 16d ago
Customer Service Remote Work
Morphius Corp
Work from home job in Temecula, CA
We are seeking applicants with exceptional customer service skills, those with the eagerness to learn, and willingness to work as a team in order to better service the different Union members we work with.
As a Benefits Administrator you will be in charge of making appointments and following up with the Union members who have requested information on the benefits provided to them. In the past year we have restructured the daily work day and now have the option to work in office or remotely.
Requirements:
Must have great attention to detail.
Must be a team player.
Previous customer service and sales experience is a plus.
Must have strong communication skills.
Must be personable and comfortable interacting with customers daily.
Desire to participate in professional development and take on new responsibilities
Self-motivated and comfortable working both independently and as part of a team
Customer service or customer relationship experience
Benefits:
Health insurance reimbursement for all staff (upon qualification)
Life insurance at no cost
Agents have an established career path with collectively bargained progressions and vesting of renewal commissions (retirement plan)
UNION BENEFITS - Our staff also belong to a union which includes benefits
Free college classes for all members
Student Debt Reduction Program
Scholarship access for members and their children
Union provides life insurance (in addition to our company) for all members
Roadside assistance for all members
Identity Theft Protection for all members
$36k-51k yearly est. Auto-Apply 60d+ ago
Director, Global Brand Marketing
Harman Becker Automotive Systems Inc. 4.8
Work from home job in Carlsbad, CA
A Career at HARMAN As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you'll discover that at HARMAN you can grow, make a difference and be proud of the work you do every day.
About the Role
As the Global Brand Marketing Director, you will lead the brand direction of some of the most respected and dynamic names in performance audio - Denon, Polk Audio, and Definitive Technology.
You'll be responsible for shaping the strategy, voice, and global execution of these brands, ensuring they deliver distinctive, compelling, and competitive positioning in a highly dynamic market. You'll lead a growing team of brand marketers, drive brand awareness, relevance, and commercial impact through creative campaigns, smart storytelling, and strong cross-functional alignment.
This is a leadership role ideal for someone who thrives on building and revitalizing brands, connecting product innovation with customer insight, and delivering performance through both creativity and commercial strategy.
What You Will Do
Develop and evolve brand strategies for Denon, Polk, and Definitive Technology, ensuring clear positioning and messaging.
Lead the brand marketing calendar, including product launches, seasonal campaigns, and ongoing storytelling.
Translate product roadmaps into integrated marketing plans that spark consumer engagement and drive business growth.
Collaborate with Creative Services, agencies, and cross-functional teams to produce global campaign toolkits and content.
Align with Sales, Product, and Regional Marketing teams to ensure consistent execution and brand integrity.
Mentor and grow a team of brand and content marketers, fostering a culture of creativity and inclusion.
Use consumer insights and market trends to inform strategy and creative direction.
Monitor and optimize campaign performance across retail, digital, direct-to-consumer, and social channels.
Support PR, DTC, and channel marketing teams with engaging content across the customer journey.
Manage budgets and track ROI to measure the impact of brand initiatives.
Represent Performance Brands in cross-functional leadership forums to foster collaboration and alignment.
What You Need to Be Successful
Bachelor's degree in Marketing, Communications, Business, or related field.
Minimum 12 years of experience in brand or product marketing, with a strong record of leading performance or lifestyle brands.
Strategic mindset with creative vision and business acumen.
Proven leadership in managing teams and external agencies.
Experience working in global, collaborative environments.
Strong communication and presentation skills.
Ability to lead full-cycle campaigns-from planning to execution and optimization.
Deep understanding of consumer behavior, brand building, and storytelling.
Bonus Points if You Have
Experience in consumer electronics, audio, or technology.
Background in evolving brand positioning in competitive markets.
Familiarity with DTC, omnichannel retail, and integrated marketing.
Knowledge of brand and performance marketing KPIs.
Passion for sound, design, and the role of audio in everyday life.
What Makes You Eligible
Willing to travel up to 15% domestically and internationally.
Willing to work remotely in hybrid setting with commute to Carlsbad, CA office.
Successful completion of a background investigation and drug screen as a condition of employment.
What We Offer
Competitive wellness benefits and 401K Retirement Savings plan.
An inclusive and diverse work environment that fosters and encourages career development opportunities.
Flexible work schedule with a culture encouraging work-life integration and collaboration in a global environment.
Professional development opportunities through HARMAN University's business and leadership academies and extensive course catalog.
Tuition Reimbursement.
Access to employee discounts on world-class HARMAN products (JBL, Harman/Kardon, etc.).
“Be Brilliant” employee recognition and rewards program.
An inclusive and diverse work environment that fosters and encourages professional and personal development.
#LI-EC1
#LI-HYBRID
Salary Ranges:
$ 173,250 - $ 254,100
HARMAN is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
$173.3k-254.1k yearly Auto-Apply 5d ago
Staff Auditor - Excellent Career Path - Hybrid
Next Level Resources 4.1
Work from home job in Carlsbad, CA
Job DescriptionA rapidly growing CPA firm based in Carlsbad and with corporate clients in 25 states is looking for a Staff Auditor to join their team. This is a newly created position due to company growth. The company offers a good work/life balance and the opportunity to work with a talented and friendly team.
The Staff Auditor position is a great opportunity for someone who has interned at a CPA firm and who wishes to pursue a career in Public Accounting or alternatively someone who is currently a Staff Auditor and is looking to join a firm where there is the opportunity for rapid promotion to Audit Senior.
This is a Hybrid position.
Major responsibilities of the Staff Auditor:
- Manage assigned clients - correspond with audit clients, scheduling fieldwork, answering questions, etc.
- Ultimately responsible for making sure the following gets done on assigned audits: Bank confirmations, predecessor auditor letters, invoice vouching, reserve study entry. Reviews and sign off on pre-auditor/admin workpapers
- Review latest internal control questionnaire (before/during audit)
- Checking that client financial reports and records are accurate and reliable
- Attorney letter identification and footnote/additional procedures
- Contributes to team effort to meet deadlines
- Prepare planning workpapers including materiality
- Audit procedures all assets, liabilities, equity, revenues, expenses
- Verifies information by comparing and analyzing items to documentation
- Completes audit workpapers by documenting audit tests and findings
- Subsequent events testing/inquiry and documentation
- Equity reconciliations
- Record journal entries for all audit adjustments
- Documenting audit tests and findings/completes and signs off audit work papers
- Correspond with audit manager on issues identified during audits
- Correspond with audit manager on assigned clients: issues/new accounting procedures, planning strategies (busy season prep, testing etc.)
- Correspond with admin and engagement coordinator, tax department as needed
- Prepare audited financial statements
- Answer questions with clients directly via email, phone, in person
Requirements of the Staff Auditor:
- Bachelor's Degree in Accounting or equivalent
- CPA or advancement towards status
- 0-2 years of progressive audit experience
- Strong communication skills
- Ability to prioritize and to meet deadlines
If this position is of interest please apply, alternatively if you would like to discuss your job search and other Accounting & Finance opportunities please email your resume to Paul Gould, Managing Partner: paul.gould@nextlevelresources.net
Next Level Resources, Inc.
is a professional staffing firm dedicated to finding exceptional Accounting and Finance talent on a permanent and consultant/interim basis for clients throughout San Diego County.
IND123
$50k-63k yearly est. 4d ago
Flex Sales Fair Consultant - Work from Home
Scholastic 4.6
Work from home job in Oceanside, CA
Scholastic Book Fairs are wondrous in-person experiences that empower kids to discover books for themselves. Taking place in schools and rooted in Scholastic's greater mission to use the power of books for the betterment of all kids, Fairs bring entire communities together.
At Scholastic Book Fairs, we bring "the best school day of the year" in 110,000 unique pop-up shops annually. Irresistibly defying expectations of how one must act in a library, Fairs raise over 200 million dollars in funds and resources for schools that host Fairs. And we're just getting started...
We're here to deliver an experience that inspires kids toward greatness. In everything we do, we are committed to ensuring every kid, parent, caregiver, teen/tween, book fair organizer, and Employee feels seen, respected, and welcome as part of the Scholastic Book Fairs family.
We are currently in search of Fair Consultants to help grow the Book Fair business. These full-time positions offer medical, dental and vision benefits, a Paid Time Off program that includes vacation, personal, and sick time, a generous 50% off discount on Scholastic merchandise, 401k with a company match, and summers off.
In additions to the base rate, Scholastic offers a Sales Compensation program which includes the opportunity to earn seasonal and annual incentives.
Base Hourly Range:
$22.00 to $26.00
Qualified candidate will be able to achieve budgeted Fair Counts, net revenue and overall sales program goals in assigned territory through effective execution of the sales and servicing methods of the company. They will support our mission to encourage reading and promote lifelong learning and demonstrate our values of caring and respect for all people.
Summary: Flex Fair Consultant is responsible for maximizing Book Fair penetration by effectively prospecting new schools and by building strong customer relationships to maintain Fair rebooking rates. Sharp planning skills will minimize cancellations and optimize event schedules, ensuring smooth operations and maximized profits. Ultimately, you'll be a passionate advocate for reading, igniting a love for books within every school you serve. This role does not have an assigned area but will support the territory pod as a whole until an opening becomes available.
JOB RESPONSIBILITIES
Revenue Growth:
+ Develop and execute strategic sales plans to achieve revenue targets and maximize sales opportunities within the assigned territory.
+ Identify new business opportunities and cultivate relationships with prospective customers to expand market presence and drive sales growth.
Customer Account Maintenance and Growth:
+ Build and maintain strong relationships with existing customers to understand their needs, preferences, and challenges.
+ Proactively engage with customers to identify upsell and cross-sell opportunities and drive incremental revenue from existing accounts.
Relationship Building:
+ Establish and nurture relationships with key stakeholders, decision-makers, and influencers within customer organizations.
+ Act as a trusted advisor to customers, providing expert guidance, product recommendations, and solutions to meet their business objectives.
Territory Management:
+ Effectively manage territory activities, including prospecting, lead generation, pipeline management, and sales forecasting.
+ Utilize CRM systems and sales tools to track customer interactions, manage sales pipelines, and optimize territory performance.
Market Intelligence:
+ Stay informed about industry trends, market dynamics, competitor activities, and customer needs to identify opportunities and mitigate risks.
+ Gather and analyze customer feedback and market data to inform sales strategies and product development initiatives.
**Qualifications**
Knowledge, Skills, and Abilities:
Sales Acumen:
+ Understanding of sales techniques, negotiation skills, and closing strategies.
+ Knowledge of industry trends, market dynamics, and competitive landscape.
Customer Relationship Management:
+ Ability to build and maintain strong relationships with customers.
+ Skill in identifying customer needs and presenting solutions effectively.
Communication Skills:
+ Excellent verbal and written communication skills including presentation and telephone skills with an aptitude for customer relationship building.
+ Ability to convey complex information in a clear and concise manner.
Time Management and Organization:
+ Strong time management skills and ability to prioritize tasks effectively.
+ Capacity to manage multiple priorities and meet deadlines in a fast-paced environment.
+ Ability to execute a vision, manage multiple priorities, and achieve results.
Additional Skills
+ Proficiency with MS Office software, SalesForce/CRM technology and telecommuting software such as Zoom, WebEx, Microsoft Teams or Google Meet.
+ Outstanding interpersonal skills with peers, superiors (cross functional and throughout the organization) and customers.
+ Ensure adherence to all local, state, and federal laws, including but not limited to OSHA, DOT, and EEOC.
Experience:
+ Minimum of two (2) years of proven successful sales experience in telephone sales, personal selling, and customer service.
+ Proven track record of success in sales, with a focus on revenue growth and customer relationship management.
Education:
+ Bachelor's degree or equivalent relevant experience in Business Administration, Management, Marketing, or related field.
**Time Type:**
Full time
**Job Type:**
Regular Seasonal
**Job Family Group:**
Sales
**Location Region/State:**
Florida
**EEO Statement:**
Scholastic is an Equal Opportunity Employer. Our policy is clear: there shall be no discrimination on the basis of race, religion, color, sex, pregnancy, national origin, marital status, sexual orientation, gender identity or expression, age, non-disqualifying physical or mental disability, or status as a disabled veteran or Vietnam veteran. Those factors shall not influence the determination of qualifications for a job or other opportunity within the company. Further, all personnel actions (such as compensation, tuition aid, benefits, transfers, promotions, and dismissals, company-sponsored training, social and recreational programs) shall be administered without discrimination.
EEO is the Law Poster (**********************************************************************************************
EEO Scholastic Policy Statement
Pay Transparency Provision (*********************************************************************************
Scholastic Corporation (NASDAQ: SCHL) is the world's largest publisher and distributor of children's books, a leading provider of core literacy curriculum and professional services, and a producer of educational and entertaining children's media. The Company creates quality books and ebooks, print and technology-based learning programs for pre-K to grade 12, classroom magazines and other products and services that support children's learning both in school and at home. With operations in 14 international offices and exports to 165 countries, Scholastic makes quality, affordable books available to all children around the world through school-based book clubs and book fairs, classroom collections, school and public libraries, retail and online. True to its mission of 97 years to encourage the personal and intellectual growth of all children beginning with literacy, the Company has earned a reputation as a trusted partner to educators and families. Learn more at: ******************
We're always looking for talented people to join Scholastic in instilling a love of reading and lifelong learning in children. At Scholastic, our benefit plans have been designed to be in line with market conditions and employee needs. Our plans provide flexibility and allow individuals a broad range of choices that can be tailored to meet each employee's needs. Scholastic is an Equal Opportunity Employer.
$22-26 hourly 58d ago
Crisis Counselor - Fully Remote in Carlsbad, NM
Protocall Services 3.9
Work from home job in Carlsbad, CA
Education (one of the following required): Bachelor's Degree from an accredited 4 year college or university. Experience: Minimum of 1 year direct experience in behavioral health, counseling, or social services Location: Remote, New Mexico residency required Benefits Comprehensive medical, dental, and life insurance 401(k) program with company match Company-matched student loan repayment program Short- and long-term disability (STD/LTD) Employee Assistance Program (EAP) Accrued PTO (earn up to 4 weeks in your first year) Opportunities for professional growth and advancement Compensation & Incentives In addition to base hourly pay, our crisis counselors are eligible for the following incentives: + $1.00/hour - Employees who voluntarily commit to both Saturday and Sunday on their recurring schedule receive a $1.00 increase to their base pay post-training. + $1.00/hour - for working a full 40-hour schedule in the workweek post-training Shift Differentials: Hourly shift differentials ranging between two and six dollars may be applied on an hourly basis, depending on your shift and tenure with the organization. These details will be provided at the time of offer to help you prepare for schedule confirmation with the Scheduling Team. Who We Are Protocall Services is a nationally recognized leader in behavioral healthcare and crisis intervention, supporting organizations across the U.S. and Canada. For five consecutive years, we have been awarded "Top Workplace" honors for our strong culture, mission-driven work, and commitment to employee well-being. We serve a wide range of nearly 700 different organizations nationwide, including Community Mental Health Centers, Certified Community Behavioral Health Clinics, Managed Behavioral Healthcare Organizations, University counseling centers, and Employee Assistance Programs following our brief immediate support model. As a remote-first organization headquartered in Portland, Oregon, our staff operate with excellence, compassion, and integrity while providing 24/7 telephonic support to individuals with various degrees of need.
About the Role
As a Crisis Counselor, you will be a telephonic first responder, delivering compassionate emotional support, risk assessment, crisis intervention, and stabilization services. You will engage with callers experiencing a broad range of emotional, behavioral, and situational challenges. This role requires emotional resilience, exceptional communication skills, and a strong ability to multitask while maintaining clarity and professionalism. While many calls involve acute needs, not all calls are crisis calls; some are administrative or supportive in nature. Regardless of the call type, you will ensure each caller receives professional, solution-focused care and a high-quality service experience.
Primary Responsibilities
* Provide empathetic, ethical, and professional telephonic support to individuals experiencing distress or seeking guidance.
* Build rapport, actively listen, and foster client engagement.
* Assess emotional and behavioral health concerns, including levels of risk and urgent safety issues.
* Provide resources, coping strategies, referrals, and safety planning.
* Intervene appropriately in emergent situations.
* Maintain accurate, timely, and clinically sound documentation.
* Multitask effectively while navigating multiple software systems.
* Ensure a secure, HIPAA-compliant home workspace with a locking door and a wired, stable internet connection.
What You Can Expect
* Six-Week Paid Virtual Training Cohort: Monday-Friday, 8:00 AM to 4:30 PM PST
A structured onboarding program including skills development, role-playing, mentored live call work, and crisis-care foundations. Successful completion is required for continued employment.
* Remote Scheduling: Upon graduation from training, you will transition to your regular schedule, developed in collaboration with our Scheduling Department. Regular availability on weekends and holidays is required.
Protocall Services Inc. is an Equal Opportunity Employer. We believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin, and all of the other fascinating characteristics that make us different
$45k-58k yearly est. 2d ago
melin Product Project Manager
Olukai-Kaenon-Melin-Roark
Work from home job in San Clemente, CA
Who We Are:
At melin we believe that with more thought, time and care invested into how we make our products that we can actually extend the life of our hats and the adventures we take them on. We are looking to expand our internal family and are seeking one incredible human, capable of excellence in a fast-paced work environment and eager to join an elite, yet small team of “A players”.
About The Role:
We are looking for an Apparel Project Manager to be the operational hub connecting our Product, Marketing, Creative, Sales and Operations teams to keep things on track and report into leadership. You will manage the execution timelines and deliverables for all key projects, ensuring we bring our premium headwear to market thoughtfully, efficiently and on time.
The ideal candidate is a highly organized, collaborative self-starter with a passion for process and an ability to manage multiple deadlines across different functional groups. You will play a crucial role in maintaining clarity and communication as we drive innovation and growth. You are organizationally exceptional and love to quarterback keeping everyone informed and aligned.
Responsibilities include but are not limited to:
Project Management & Execution
Own the Master Calendar: Manage and disseminate a unified master calendar for all key organizational milestones, including product procurement, product creation, marketing campaigns, photoshoots, operational readiness and key sales dates. This includes setting alignment meetings and providing weekly communications on upcoming critical deadlines and deliverables.
Drive Workflow Efficiency: Lead the in-take, routing, and status updates of all project briefs and job requests across Marketing, Creative, and Product using project management tools (e.g., Asana) and coordinating calendar invites for all cross functional key dates.
Develop Schedules: Create detailed workback schedules and set deadlines, proactively monitoring workloads and adjusting assignments/deadlines to ensure successful adherence to project timelines.
Lead Communication: Act as the organizational "air traffic control," leading regular status meetings, publishing clear summaries of next steps, and providing concise progress reports to leadership that highlight risks and resource needs.
Cross-Functional Alignment
GTM & Product Focus: Own the operational rhythm of the product creation calendar, tracking dependencies between Design, Development, Sales and Operations to ensure product readiness meets launch targets.
Sales Execution Support: Drive cross-functional alignment and execution of deliverables for Sales Season launch to ensure the on-time delivery of sales tools and assets. Project manage the key cross-functional deliverables for the two annual Sales Meetings, tradeshow prep and sell in deadlines.
Process Improvement: Identify and implement scalable processes for cross-team collaboration, communication, and approvals, and support the adoption of new project management tools.
Organizational Goals: Partner with leadership to facilitate the administration of annual company goals (MBOs), ensuring progress and alignment across departments.
System Administration & Risk Management
System Ownership & Training: Act as the System Administrator for the project management platform (e.g., Asana), managing user accounts, standardizing project templates, and developing training materials to drive consistent cross-functional adoption and data accuracy as well as permissions and file organization within Google DAM.
Risk Management & Resolution: Proactively identify potential bottlenecks, delays, or issues on projects. Develop and manage contingency plans for critical path items. Serve as the primary escalation point for all project issues that cross functional boundaries, facilitating swift decisions by the President or relevant VPs to unblock progress.
Qualifications, Skills, Experience:
5+ years of progressive experience in Project Management within the premium apparel, accessories, or lifestyle goods industry.
Bachelor's degree in Communication, Business, Marketing, or a related discipline required
Expert proficiency in digital project management systems (e.g., Asana, Smartsheet, Monday, ClickUp).
Deep familiarity with the entire product creation cycle, creative production, and Go-To-Market processes.
Strong organizational, analytical, and problem-solving skills with exceptional attention to detail and follow-through.
Highly productive self-starter with excellent written and verbal communication skills, comfortable presenting to and working with senior leadership.
Passion for premium products, brand building, and the Melin brand.
Location & Office Structure: This is an in-office hybrid position, mandatory 4 days per week in office in San Clemente, CA with the option to work from home 1 day per week. Subject to change without notice as per company guidelines.
Compensation: The salary range for this position is $75,000 to $100,000 plus opportunity for annual bonus; salary is based on the experience that you bring to the position.
Benefits and Perks:
Complimentary meals provided 3x weekly
Generous product gift program and all brand discounts
Growth opportunities within the Archipelago family of brands: OluKai, Kaenon, Melin, Roark
Company bonus program
5 year and 10 year Milestone Anniversary travel gifts
Medical, Dental, Vision insurance in accordance with plan guidelines
Company paid life insurance in accordance with plan guidelines
401k with employer match in accordance with plan guidelines
15 Days of PTO accrued annually, plus one additional day of PTO every year on your anniversary, and 3 Floating Holidays per year
Paid beach and giveback days, bi-annual team building events and other in-person celebrations
Work with talented and great people who share a love of melin
Dog friendly office
Archipelago Companies values a diverse, inclusive, and entrepreneurial workforce and culture, and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual's race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. If you are unable to submit your application because of incompatible assistive technology or a disability, please contact us at ***************. Archipelago will reasonably accommodate qualified individuals with disabilities to the extent required by applicable law.
$75k-100k yearly 44d ago
Technical Support Engineer-remote
Codespace Gaming
Work from home job in San Clemente, CA
Job Responsibilities:
Research and identify solutions to software and hardware issues
Diagnose and troubleshoot technical issues, including account setup and network configuration
Ask customers targeted questions to quickly understand the root of the problem
Track computer system issues through to resolution, within agreed time limits
Talk clients through a series of actions, either via phone, email or chat, until they've solved a technical issue
Properly escalate unresolved issues to appropriate internal teams (e.g. software developers)
Provide prompt and accurate feedback to customers
Refer to internal database or external resources to provide accurate tech solutions
Ensure all issues are properly logged
Prioritize and manage several open issues at one time
Follow up with clients to ensure their IT systems are fully functional after troubleshooting
Prepare accurate and timely reports
Document technical knowledge in the form of notes and manuals
Maintain jovial relationships with clients
Job Skills:
Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role
Hands-on experience with Windows/Linux/Mac OS environments
Good understanding of computer systems, mobile devices and other tech products
Ability to diagnose and troubleshoot basic technical issues
Familiarity with remote desktop applications and help desk software (eg. Zendesk)
Excellent problem-solving and communication skills
Ability to provide step-by-step technical help, both written and verbal
BS degree in Information Technology, Computer Science or relevant field
Additional certification in Microsoft, Linux, Cisco or similar technologies is a plus