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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Worcester, MA | $39,886 | $19.18 |
| 2 | Avenel, NJ | $37,762 | $18.15 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Telesales Representative | $66,673 | $32 | - |
| 2 | Customer Retention Representative | $49,944 | $24 | - |
| 3 | Business Representative | $47,479 | $23 | - |
| 4 | Retention Representative | $43,807 | $21 | - |
| 5 | Call Center Coordinator | $42,411 | $20 | 1 |
| 6 | Wireless Care Representative | $41,408 | $20 | - |
| 7 | Call Center Technician | $41,405 | $20 | - |
| 8 | Customer Relations Representative | $41,291 | $20 | - |
| 9 | Customer Account Representative | $41,052 | $20 | - |
| 10 | Call Center Specialist | $40,959 | $20 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Tower Hill Insurance | $38,147 | $18 | - |
| 2 | Kemper | $38,113 | $18 | 4 |
| 3 | MAPFRE | $38,032 | $18 | - |
| 4 | Pekin Insurance | $37,820 | $18 | - |
| 5 | Grange Insurance | $37,799 | $18 | - |
| 6 | The Philadelphia Contributionship | $37,298 | $18 | - |
| 7 | HMSA | $37,272 | $18 | 2 |
| 8 | Unitedheath Group | $37,073 | $18 | - |
| 9 | GEHA Health | $36,491 | $18 | - |
| 10 | AmeriHealth Caritas | $36,021 | $17 | 3 |
| 11 | Penn Treaty Network America | $35,938 | $17 | - |
| 12 | Oxford Health of New Jersey | $35,929 | $17 | - |
| 13 | Horizon Blue Cross Blue Shield of New Jersey | $35,371 | $17 | - |
| 14 | Qualchoice | $35,196 | $17 | - |
| 15 | Tufts Health Plan | $35,023 | $17 | - |
| 16 | Zenith Insurance | $34,389 | $17 | - |
| 17 | HealthSun Health Plans | $34,045 | $16 | - |
| 18 | AultCare | $33,393 | $16 | - |
| 19 | Alameda Alliance for Health | $33,301 | $16 | 2 |
| 20 | Cigna | $32,348 | $16 | 7 |