Brightside for Families and Children a member of Trinity Health Of New England is looking for an experienced Clinical Case Coordinator to come join our team of highly specialized behavioral health professionals.
Brightside helps to build families and support individuals through family outreach and stabilization, psychiatric and medication evaluation; behavioral management; and special education concerns by being there to offer support and encouragement. The mission is to be a healing and transforming presence in the lives of the youth and families we serve.
The Clinical Care Coordinator is a master's Level professional who is responsible for providing clinical direction and therapy for intensive home-based stabilization services to families and foster families in their homes. The Clinical Care Coordinator develops treatment plans and coordinates timeline of implementation with insurance providers. Directs and coordinates treatment of the Clinician I, in providing therapeutic treatment to families and children. Coordinator collaborates with community service providers to provide overall clinical treatment.
**.** **_Top Reasons to Work at Trinity Health of New England:_**
+ Mission-Driven Team Environment
+ Competitive Benefits Program
+ Career growth and advancement potential
**_Work Hours/Shift:_**
+ 40 hours, Day Shift
**_You Will Be Responsible For_** :
+ **Exceptional Client Care** : Reviews and assists family in completing intake materials. Develops solution-oriented goals and assessments for treatment plans, from admission to discharge, with family and service providers.
+ **Strong Educator and Leader:** Coaches Clinician I counselors and interns to promote efficient and effective therapeutic performance. Communicates daily with Clinician I on therapeutic planning and schedules weekly supervision sessions, including co-family therapy meetings to assist the clinicians in developing family system dynamics.
+ **Excellent Communications:** Communicates effectively with families, colleagues and providers to promote increased collaboration
+ **Technical Familiarity:** Understands and is capable of understanding and using multiple technologies, in order to accurately and, in real-time, document necessary information
+ **Active Teamwork** : Demonstrates problem solving, conflict resolution, and positive communication through teamwork.
**Clinical Care Coordinator** **Requirements**
+ **Master's degree** in the mental health field including Master's in Social Work; Marriage and Family Therapy; and Mental Health Counseling.
+ Licensed or license-eligible preferred.
+ Requires at least two (2) years of clinical experience with preferred teamwork collaboration.
**_About Trinity Health Of New England:_**
Trinity Health Of New England is an integrated health care delivery system that is comprised of world-class providers and facilities dedicated to full spectrum preventative, acute, and post-acute care. We aim to deliver top level care to increase our community's overall health at lower costs. While we serve nearly 3 million people, we are proud to be a part of a national system that focuses on putting our patients first and having the best colleagues to do so.
Trinity Health Of New England benefits include health insurance, adoption assistance, tuition reimbursement, paid vacation, sick time, and professional advancement just to name a few.
Employees can also take advantage of extra benefits specific to each hospital.
**Step up to your potential. Write your story and apply today!**
**Our Commitment to Diversity and Inclusion**
Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.
Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.
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How to hire a family case coordinator
Family case coordinator hiring summary. Here are some key points about hiring family case coordinators in the United States:
- In the United States, the median cost per hire a family case coordinator is $1,633.
- It takes between 36 and 42 days to fill the average role in the US.
- Human Resources use 15% of their expenses on recruitment on average.
- On average, it takes around 12 weeks for a new family case coordinator to become settled and show total productivity levels at work.
How to hire a family case coordinator, step by step
To hire a family case coordinator, consider the skills and experience you are looking for in a candidate, allocate a budget for the position, and post and promote the job opening to reach potential candidates. Follow these steps to hire a family case coordinator:
Here's a step-by-step family case coordinator hiring guide:
- Step 1: Identify your hiring needs
- Step 2: Create an ideal candidate profile
- Step 3: Make a budget
- Step 4: Write a family case coordinator job description
- Step 5: Post your job
- Step 6: Interview candidates
- Step 7: Send a job offer and onboard your new family case coordinator
- Step 8: Go through the hiring process checklist
What does a family case coordinator do?
A family case coordinator protects children from neglect and abuse and reunifies families. If possible, they relocate children into a permanent home or independent living when they cannot be reunified with their families. They help families identify and assess their needs, which may include social services, job training, physical and mental healthcare, or education. They must be clinical, have good communication skill, be organized, have a perfect sense of time management, and be decisive.
Post a family case coordinator job for free, promote it for a fee
Identify your hiring needs
The family case coordinator hiring process starts by determining what type of worker you actually need. Certain roles might require a full-time employee, whereas part-time workers or contractors can do others.
Determine employee vs contractor statusIs the person you're thinking of hiring a US citizen or green card holder?Hiring the perfect family case coordinator also involves considering the ideal background you'd like them to have. Depending on what industry or field they have experience in, they'll bring different skills to the job. It's also important to consider what levels of seniority and education the job requires and what kind of salary such a candidate would likely demand.
Here's a comparison of family case coordinator salaries for various roles:
Type of Family Case Coordinator Description Hourly rate Family Case Coordinator Social workers help people solve and cope with problems in their everyday lives. One group of social workers—clinical social workers—also diagnose and treat mental, behavioral, and emotional issues. $14-27 Case Aide A case aide is responsible for supporting the community operations and projects to provide high-quality services for the citizens and assist them with the resources for their daily needs. Case aides are also employed in a health care institution or private households to look for patients and monitor their conditions... Show more $12-19 Children's Program Coordinator A children's program coordinator is someone who develops programs for children and toddlers. The children's program coordinator creates child-centered programs to educate and entertain children and infants... Show more $13-26 Create an ideal candidate profile
Common skills:- Coordinators
- Social Work
- Child Care
- Community Resources
- Community Outreach
- Mental Health
- Community Services
- Data Collection
- Family Engagement
- Crisis Intervention
- Community Organizations
- FSS
- Supportive Services
- Low-Income Families
Responsibilities:- Maintain national staffing Microsoft SharePoint site in order to manage staffing requisitions and available resources for business needs
- Grant access to electronic medical record databases to process utilization reviews in a timely and accurate manner while remaining HIPAA compliant.
- Determine participants' eligibility for program by gathering data and maintaining information to ensure clients are compliant for TANF program regulations.
Make a budget
Including a salary range in your family case coordinator job description helps attract top candidates to the position. A family case coordinator salary can be affected by several factors, such as geography, experience, seniority, certifications, and the prestige of the hiring company.
For example, the average salary for a family case coordinator in Ohio may be lower than in New Jersey, and an entry-level family case coordinator usually earns less than a senior-level family case coordinator. Additionally, a family case coordinator with certifications may command a higher salary, and working for a well-known company or start-up may also impact an employee's pay.
Average family case coordinator salary
$42,896yearly
$20.62 hourly rateEntry-level family case coordinator salary$31,000 yearly salaryUpdated December 20, 2025Average family case coordinator salary by state
Rank State Avg. salary Hourly rate 1 New York $50,586 $24 2 California $50,206 $24 3 New Hampshire $47,577 $23 4 Colorado $46,557 $22 5 Massachusetts $46,027 $22 6 Minnesota $41,820 $20 7 Maine $41,625 $20 8 Pennsylvania $39,630 $19 9 Georgia $38,812 $19 10 Florida $31,165 $15 Average family case coordinator salary by company
Rank Company Average salary Hourly rate Job openings 1 UC Santa Barbara $48,744 $23.43 2 Family Service Rochester $44,937 $21.60 1 3 CHRIS Kids $43,740 $21.03 1 4 PHMC $43,696 $21.01 13 5 King County Housing Authority $43,465 $20.90 6 Community Action Partnership of San Luis Obispo County $43,215 $20.78 21 7 NC.gov $40,201 $19.33 28 8 Community Partnership for Children $40,061 $19.26 5 9 Horizon House $39,442 $18.96 6 10 Lewiston Public Schools $37,951 $18.25 11 Trinity Health $34,573 $16.62 239 Writing a family case coordinator job description
A job description for a family case coordinator role includes a summary of the job's main responsibilities, required skills, and preferred background experience. Including a salary range can also go a long way in attracting more candidates to apply, and showing the first name of the hiring manager can also make applicants more comfortable. As an example, here's a family case coordinator job description:
Family case coordinator job description example
Post your job
There are a few common ways to find family case coordinators for your business:
- Promoting internally or recruiting from your existing workforce.
- Ask for referrals from friends, family members, and current employees.
- Attend job fairs at local colleges to meet candidates with the right educational background.
- Use social media platforms like LinkedIn, Facebook, and Twitter to recruit passive job-seekers.
- Post your family case coordinator job on Zippia to find and recruit family case coordinator candidates who meet your exact specifications.
- Use field-specific websites.
- Post a job on free websites.
Interview candidates
Your first interview with family case coordinator candidates should focus on their interest in the role and background experience. As the hiring process goes on, you can learn more about how they'd fit into the company culture in later rounds of interviews.
Remember to include a few questions that allow candidates to expand on their strengths in their own words. Asking about their unique skills might reveal things you'd miss otherwise. At this point, good candidates can move on to the technical interview.
The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.
Send a job offer and onboard your new family case coordinator
Once you've selected the best family case coordinator candidate for the job, it's time to write an offer letter. In addition to salary, this letter should include details about the benefits and perks you offer the candidate. Ensuring that your offer is competitive is essential, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and you should be open to discussion. After you reach an agreement, the final step is formalizing the agreement with a contract.
It's equally important to follow up with applicants who don't get the job with an email letting them know that the position has been filled.
To prepare for the new employee's start date, you can create an onboarding schedule and complete any necessary paperwork, such as employee action forms and onboarding documents like I-9 forms, benefits enrollment, and federal and state tax forms. Human Resources should also ensure that a new employee file is created.
Go through the hiring process checklist
- Determine employee type (full-time, part-time, contractor, etc.)
- Submit a job requisition form to the HR department
- Define job responsibilities and requirements
- Establish budget and timeline
- Determine hiring decision makers for the role
- Write job description
- Post job on job boards, company website, etc.
- Promote the job internally
- Process applications through applicant tracking system
- Review resumes and cover letters
- Shortlist candidates for screening
- Hold phone/virtual interview screening with first round of candidates
- Conduct in-person interviews with top candidates from first round
- Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
- Conduct background checks on top candidates
- Check references of top candidates
- Consult with HR and hiring decision makers on job offer specifics
- Extend offer to top candidate(s)
- Receive formal job offer acceptance and signed employment contract
- Inform other candidates that the position has been filled
- Set and communicate onboarding schedule to new hire(s)
- Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)
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How much does it cost to hire a family case coordinator?
Before you start to hire family case coordinators, it pays to consider both the one-off costs like recruitment, job promotion, and onboarding, as well as the ongoing costs of an employee's salary and benefits. While most companies that hire family case coordinators pay close attention to the initial cost of hiring, ongoing costs are much more significant in the long run.
You can expect to pay around $42,896 per year for a family case coordinator, as this is the median yearly salary nationally. This can vary depending on what state or city you're hiring in. If you're hiring for contract work or on a per-project basis, hourly rates for family case coordinators in the US typically range between $14 and $27 an hour.
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Updated December 20, 2025