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Family case manager skills for your resume and career

Updated January 8, 2025

4 min read

Quoted experts

Dr. Thomas Dearden Ph.D.,

William Weston

Below we've compiled a list of the most critical family case manager skills. We ranked the top skills for family case managers based on the percentage of resumes they appeared on. For example, 17.7% of family case manager resumes contained social work as a skill. Continue reading to find out what skills a family case manager needs to be successful in the workplace.

15 family case manager skills for your resume and career

2. Foster Care

Here's how family case managers use foster care:

Provided intensive home-based psychotherapy in an effort to reunify the family after foster care involvement.
Provided case management services for foster care children and relative caregivers.

3. Patients

Here's how family case managers use patients:

Provided patients with education and counseling on contraceptive methods to prevent unintended pregnancies allowing timing and planning for planned pregnancies.
Provided prenatal education and support to high risk maternity patients throughout pregnancy and into postpartum period.

4. Treatment Options

Treatment options are the different medical treatments doctors choose from to give to a sick person or animal. Treatment options depend highly on how ill a patient is and what drugs they can't without using.

Here's how family case managers use treatment options:

Perform needs assessments to determine treatment options consistently following policies and procedures.
Performed home studies/family histories/needs assessments to determine treatment options.

5. Criminal Justice

Here's how family case managers use criminal justice:

Forged/Maintained relationships with agency's partners in the community and criminal justice system.
Use of criminal justice, legal and background information.

6. Permanency

Here's how family case managers use permanency:

Assist family/caregivers as needed to ensure placement stability, permanency, medical coverage and other needed services for children.
Based upon ongoing safety/risk assessments and observation/documentation of behavioral changes recommend permanency decisions for court consideration.

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7. Law Enforcement

Law enforcement is the task of certain members of the community who work together to uphold the law by identifying, preventing, rehabilitating, or prosecuting others who break society's laws and norms. The phrase refers to the police, the judiciary, and the correctional system.

Here's how family case managers use law enforcement:

Conduct investigations and work alongside with law enforcement to ensure accuracy of investigations.
Maintained a professional relationship with local law enforcement and other community agencies.

8. Support Services

Support services are services that support the organization internally and are usually non-revenue generating. Examples include, IT, admin, HR, etc.

Here's how family case managers use support services:

Work with community based support services to develop programming needed by program participants for constructive interaction and successful adjustment to reintegration.
Served as clinical liaison; presented outstanding service by executing case management and family support services.

9. Remedy

Here's how family case managers use remedy:

Preserve family units by providing the family with resources to remedy their involvement with the Department.

10. Child Development

Here's how family case managers use child development:

Provided support and counseling around parental behaviors, child development and the parent-child relationship.
Provided community stakeholders with child development workshops, agency resources, and referral instructions.

11. Crisis Intervention

Here's how family case managers use crisis intervention:

Performed crisis intervention, referrals for psychiatric and forensic evaluations and assists with medication procurement and management for Spanish speaking clients.
Facilitated individual and family counseling sessions, performed case management and crisis intervention for youth suffering from emotional and behavioral challenges.

12. Family Histories

Here's how family case managers use family histories:

Conduct home studies and family histories, and recommend placement for adoption to the adoption team, when necessary.
Conducted home studies, family histories and recommended placement for relative care, and foster placement.

13. Juvenile Court

Here's how family case managers use juvenile court:

Developed well-received recommendations to a Juvenile Court or County Director for disposition.
Substantiated allegations and developed recommendations for the local Juvenile Court for disposition.

14. Community Resources

Community resources are a set of resources that are used in the day to day life of people which improves their lifestyle in some way. People, sites or houses, and population assistance can come under the services offered by community resources.

Here's how family case managers use community resources:

Conduct home visits to provide community resources while assisting family with goal setting using the Parent Family Community Engagement framework.
Assisted military families with community resources for children with physical, emotional, learning and developmental delays and disabilities.

15. Substance Abuse

Here's how family case managers use substance abuse:

Coordinated long-term self-help, transportation, substance abuse education and treatment, educational and employment counseling/training, etc.
Facilitated women's psycho-education group for intensive substance abuse program.

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What skills help Family Case Managers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What type of skills will young family case managers need?

Dr. Thomas Dearden Ph.D.

Assistant Professor of Sociology, Virginia Polytechnic Institute and State University

Indeed, the way we work is changing. The skills that young graduates will need are diverse. Transferable skills and soft skills will certainly be marketable. These include traditional crafts such as communication, but I also think the world expects more empathy from its employees. Young graduates with an understanding of racism, sexism, and environmental responsibility will become increasingly important.

What technical skills for a family case manager stand out to employers?

William Weston

Professor, Centre College

The ability to write clearly and think critically. The deep sense that other people in other cultures, and other positions in our own culture, see the world differently, enabling students to respond to a broad range of people appropriately.

What soft skills should all family case managers possess?

Roxanne Ruiz-Adams

Lecturer, Kean University

In the world we are in, empathy and compassion are tools we need most when interacting with each other. Graduates need to practice the skills of listening actively, and communicating in a way that is responsive rather than reactive. As social media expands and the world becomes smaller we all have become more connected and more aware of the experience of being a global citizen. Graduates need to practice having conversations with those who are different from them, practice putting themselves in the shoes of those they interact with, and learn the art of conflict resolution. We are all different in the way we think, but now more than ever we need graduates who are solution focused in their responses to the world rather than problem focused.

Do you want to know more?

List of family case manager skills to add to your resume

The most important skills for a family case manager resume and required skills for a family case manager to have include:

Social Work
Foster Care
Patients
Treatment Options
Criminal Justice
Permanency
Law Enforcement
Support Services
Remedy
Child Development
Crisis Intervention
Family Histories
Juvenile Court
Community Resources
Substance Abuse
Family Reunification
Criminal Court

DCS
Social Service Agencies
Kids
Out-of-Home Placements
Mental Health
Housing Assistance
Community Agencies
Community Services
Court Reports
Child Care
Medicaid
Imminent Danger
Court Hearings
HMIS
Domestic Violence
Protective Services
Financial Assistance

Court System
Risk Assessments
Family Therapy
Crisis Situations
DCFS
Family Court
Child Protective
Pregnant Women
Family Assessments
Veterans
DHS
Management System
Home Management
Court Proceedings
Referral Services

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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