Family & Children's Service jobs

Review all clinical documentation for completeness before it is scanned and indexed into the client record; Prep, Scan, and Index client records and loose documentation generated from inside and outside the agency per document imaging protocols; Perform continuous quality analysis of scanned case record documentation.

SPECIFIC DUTIES & RESPONSIBILITIES:  Greet and assist all visitors and clients. Be courteous, polite and helpful to the public and clients at all times with continuous awareness of maintaining a positive agency image.  Demonstrate proper telephone etiquette and maintain solid customer relations by handling questions and concerns promptly and with courtesy and patience.  Calmly and efficiently assist with complaints and difficult or emotional client situations; handle all situations in a professional manner, exhibiting excellent customer service skills at all times.  Maintain a good working knowledge of agency and community services.  Utilize the EHR system efficiently to answer callers' questions, as appropriate given clients' rights and legal and ethical considerations.  Disseminate internal communications, including messages, faxes, emails, memos, etc.  Perform word processing, prepares correspondence, reports, manual, and other written documents. Proof all typed material with original form for accuracy and recommend any editing improvements.  Perform related data entry tasks and database management tasks. Create forms, tables, spreadsheets, and assists in special projects.  Maintain organized files for program materials, including management of shared drives or cloud based storage.  Identify and immediately communicate related workflow issues, concerns and/or operational functions to program leadership to improve efficiency and client service.  Track receipts and complete monthly credit card expense report for assigned programs and supervisors, ensuring submission deadline to meet.  Manage petty cash, process and reconcile with receipts and provide to the finance department.  Identify and coordinate any necessary building or equipment repairs, maintenance, and cleaning service needs. Performs activities of Floor Safety Officer.  Maintain a safe and secure working environment. Report concerns to leadership regarding safety, staff issues, and noncompliance activities and agency policies and procedures.  Ensure availability of agency forms and office supplies. QUALIFICATIONS EDUCATION:  Must be a high school graduate or have HS equivalent EXPERIENCE:  Preference given to individuals with 1 or more year of administrative experience, particularly in healthcare environment.  Must be able to demonstrate basic proficiency with Microsoft office software. PERFORMANCE COMPETENCIES:  Essential Behaviors  Client and Public Engagement/Customer Service  Administrative Duties  EHR and Client Record Responsibilities  Office Operation Management KNOWLEDGE/SKILLS/ABILITIES:  Adaptability: The ability to adjust to changing priorities, unexpected situations, and new challenges while remaining productive and effective.  Interpersonal Skills: The ability to establish and maintain professional relationships with clients, families, caregivers, colleagues, and community partners.  Initiative: The ability to work independently with limited supervision and produce results in a timely, accurate and meaningful manner.  Cooperation: The ability to work effectively with others is important for successful multidisciplinary teamwork. This includes the ability to work cooperatively, to contribute positively to group dynamics, and to share knowledge and resources.  Multitasking: The ability to efficiently and effectively manage multiple tasks, projects, and responsibilities concurrently. This includes juggling multiple demands simultaneously and being skilled at adapting to changing priorities in a fast-paced work environment.  Detail Oriented: The ability to consistently review and verify information for accuracy, detect errors, and take steps to correct them. This quality is essential for producing high-quality work and ensuring tasks are executed with precision and completeness.  Organized: The ability to use tools, systems, and processes to streamline workflows, keep track of essential information, and consistently meet deadlines. This skill is is essential for optimizing productivity and contributing to the overall efficiency of the team.

As a Hospitality & Safety Specialist, you'll greet and assist clients and visitors, maintain a safe and secure environment, build positive relationships, handle issues and complaints professionally, and serve as a role model for our organization's culture. Your passion for helping others, excellent communication skills, and ability to work independently will be essential in this rewarding and challenging role. POSITION SPECIFIC DUTIES AND RESPONSIBILITIES: Greet and assist clients and visitors with a warm, friendly demeanor, providing directions, information, and exceptional customer service. Maintain a safe and secure environment by assessing potential safety concerns, responding to emergencies, enforcing safety measures, and conducting threat assessments. Build positive relationships with staff and clients through open communication, empathy, and promoting a sense of community and belonging. Handle client issues and complaints promptly and professionally, ensuring every person feels heard, understood, and satisfied. Serve as a role model by exhibiting positive behaviors and encouraging an environment that promotes hope, motivation, and resilience. Organize and conduct safety training programs for employees. Implement crisis prevention and management techniques as needed. PERFORMANCE COMPETENCIES: Customer Service Safety and Security Awareness Crisis Management Interpersonal Communication Conflict Resolution Collaboration Adaptability EDUCATION: Must be a high school graduate or have HS equivalent. The candidate must possess a Phase I & II CLEET unarmed card or be willing to obtain it within 90 days of the hire date. KNOWLEDGE/SKILLS/ABILITIES: Safety and Security Procedures: Essential for assessing risks, enforcing safety measures, and responding effectively to emergencies. Hospitality and Customer Service Standards: Crucial for creating a welcoming environment and ensuring client satisfaction. Crisis Management: Vital for handling emergencies, applying protocols, and maintaining calm under pressure. Strong Interpersonal Communication: Key for building rapport, providing clear information, and addressing client issues effectively. Problem-Solving: Critical for resolving client and visitor issues promptly and professionally. De-escalation Techniques: Necessary for managing conflicts and high-stress situations, ensuring a calm and controlled environment. Empathy and Active Listening: Important for addressing client concerns and making them feel understood and valued. Decision-Making in High-Stress Situations: Needed for quick, sound judgment during crises or emergencies, ensuring safety and control EXPERIENCE: 1 year experience in customer service, security, or a related field. Experience in healthcare or behavioral health setting preferred.

Under the direction of the WJP Employment & Education (EE) Program Supervisor, the WJP EE Specialist is responsible for advancing education and employment opportunities for program clients. This will include coordinating and delivering client training and support on a broad range of education, employment and career- oriented services, data management, and becoming part of the treatment team. Position also requires networking and marketing skills as well as ability to build relationships with potential employers and education partners. PROGRAM SPECIFIC DUTIES AND RESPONSIBILITIES Career Guidance and Counseling • Engage clients and establish trusting, collaborative relationships in order to provide individualized support and develop vocational plans according to clients' specific needs and preferences while incorporating input from the treatment team, family members and other designated persons with the clients' consent. • Conduct education and career assessments, proficiency testing and interest inventories with justice-involved clients and program graduates to develop an inventory of clients' strengths, needs, abilities, and preferences. • Implement trauma-informed care practices and individualized plan. • Assess and respond to emergent signs of risk and suicidality. • Link clients to appropriate intra-agency and community resources to promote wellness and recovery, and collaborate with treatment team to ensure clients' services are integrated. • Work one-on-one and in groups on job development, resume skills, conflict resolution, customer service, communication, and the necessary soft skills for job readiness/retention. • Link clients to job fairs and career trade shows to expand employment opportunities. • Support clients by linking with the most appropriate employment setting and maintain regular touch points with participant and business partner. • Provide individual and group career guidance and coaching, and case management focused on helping clients prepare for employment that leads to long-term self-sufficiency. • Provide follow-along support to increase retention, client success, and employer satisfaction. • Maintain employment and education data for the clients including pay stubs, schedules, resumes, employment history, banking information and general work attendance for current participants, program graduates and WJT clients. • Advocate for criminal justice involved clients participating in court-ordered or voluntary treatment. • Utilize health information technology and electronic interventions including mobile and web-based technologies. • Demonstrate and utilize knowledge of client population and proven practices related to the treatment of alcohol and other substance use disorders, co-occurring, and mental health interventions. Coordinating and Delivering Client Training • Coordinate supported educational opportunities, including GED courses, post-secondary schooling and or specialized skill/trade courses. • Provide skill-based education to clients on topics such as interviewing, attendance, and performance, and provide or link to counseling on money budgeting and employment benefits. • Implement best-practice curriculums and other relevant emerging bodies of knowledge to produce improved education and employment outcomes. • Assist clients in determining the objectives needed to reach their recovery goals. • Utilize best practices for individual and group education sessions. • Work to increase client engagement through structure, incentives, individualization of service offerings, and robust support network. • Develop partnerships within the community and assist with education and career placement and retention. • Provide partner support between the educator and/or employer and client to ensure needs are met and increase client outcomes. • Perform a variety of programmatic and administrative customer-centered tasks including current and potential partner outreach. • Advocate for participants in the community. • Expand partnerships through other service providers and volunteers to strengthen employment interventions and support. • Promote wellness, self-care, and self-advocacy; teach clients how to practice positive self-talk; and demonstrate problem-solving techniques to clients. Networking and Relationship Building with Potential Employers • Conduct employment search activities and build ongoing collaborative relationships with area employers directed toward the individualized vocational plans of assigned clients to assist with job placement and retention. • Provide Human Resource support between the employer and employee to ensure needs are met and serve as a liaison between individuals, their employers and community agencies. • Perform a variety of programmatic and administrative customer-centered tasks including customer outreach. • Advocate for participants in the business community. • Work with supervisor to establish contact with community partners and external referral sources for program presentations and following up with those organizations over time to identity new referrals. • Expand partnerships through other service providers and volunteers to strengthen employment interventions and support. • Attend supervision meetings

DUTIES AND RESPONSIBILITIES: General administrative support Provide administrative support to supervisor. Perform word processing, prepares correspondence, reports, manual, and other written Proof all typed material with original form for accuracy. Recommend any editing improvements to documents. Perform related data entry tasks and database management Create forms, tables, spreadsheets, and assists in special projects. Maintain filing for program. Register clinician and/or directors for conferences. Arrange travel/lodging, if necessary. Provide on-site consultation and problem-solving expertise for office staff. If applicable, work closely with other super users to identify and utilize the full potential of the EHR system. Identify and immediately communicate related workflow issues, concerns, and/or operational functions to the Supervisor to improve efficiency and client service. Cover front desk for meetings or occasional unexpected absences. Inventory and maintain adequate supply of clinical assessment tools. Compliance Duties - if applicable/varies by program Complete Medicaid Eligibility Verifications and procure of Medicaid numbers and Member ID numbers when required. Monitor and comply with standards for implementation of program assessment tools; provide notification/reminders to staff for compliance with Score and provide results as necessary. Provide notifications to staff and directors of needed updates and/or system Assign extra tasks to staff for extra hours as needed. Utilize EHR system and other resources to supervisor; generate and delivery assigned daily, weekly and monthly reports. Administer client kiosks as needed. Cash and credit card management Conduct bank runs for petty cash and change reserve, purchase gas cards, and follow agency protocols regarding check-out of agency charge cards (i.e. WalMart, Office Depot, etc). Ensure safety and security of all agency monies (i.e. petty cash funds, assigned agency credit cards, etc.) with highest integrity by following all established policies on front desk cash handling and reconciliation procedures. Front Desk Duties A . Telephone Operations: Answer all incoming calls timely and transfer to appropriate parties. Demonstrate proper telephone etiquette and maintain solid customer relations by handling questions and concerns promptly and with courtesy and patience. Take and distribute messages as requested. Promptly report concerns regarding telephone dysfunction to the front desk supervisor or manager of support services. Utilize the EHR system efficiently to answer callers' questions, as appropriate given clients' rights and legal and ethical considerations. Maintain logs of calls and any additional information required for various reports or special projects requested by management. Ensure daily opening and closing of building. Ensure call forwarding has been set each evening and system is restored each morning. Front Desk Workflow: Open and close building Set call-forwarding before leaving each evening and restore system each morning. Ready the reception area each working day and ensure the front desk is fully operational at the start of business hours. Maintain daily, weekly and monthly operations by following policies and procedures. Update directories and reference material kept at the front desk then distribute as appropriate. Establish and maintain office files, logs and other administrative front desk reports. Identify areas of system improvement; suggest changes to supervisor. Disseminate internal communications, including messages, faxes, emails, memos, Access overhead paging system, if appropriate, to make announcements. Generate reports as requested by staff or management. Operate copy machine. Ensure availability of agency forms and office supplies. Work in partnership with Call Center by utilizing intake inquiry system and ensuring inquiries contain accurate caller information. Maintain a safe and secure working environment. Report concerns to leadership regarding safety, staff issues, and noncompliance activities within agency policies and procedures. Responsible for inventory control and office supply acquisition and management. Client and Public Engagement: Greet and assist all visitors and clients. Be courteous, polite and helpful to the public and clients at all times with continuous awareness of maintaining a positive agency image. Calmly and efficiently assist with complaints and difficult or emotional client situations; handle all situations in a professional manner, exhibiting excellent customer service skills at all times. Promptly report concerns regarding safety issues, customer service and/or client complaints, and noncompliance activities of agency policies and procedures to the front desk supervisor/manager of support services. Maintain a good working knowledge of agency and community services. Monitor waiting room and client needs. Maintain a comfortable, orderly waiting room. Keep client appointments on schedule; review service flow compared to schedule. Notify provider of appointments. Use research skills to troubleshoot client or staff problems. Financial Recording of Daily Business Activities - if applicable varies by program. A. Make payor source assignments in the electronic system. Determine financial status of patients and record and update financial information in the EHR system; record and collect client fees and co-pays. B. Ensure all services reported are captured and entered into the EHR system according to protocol. Prepare and audit EHR system "End of Business Day'' reports to ensure accuracy in day-to-day functions. C. Provide immediate notification to supervisor regarding client accounts, delinquency of client payments and issues involving timeliness of service entry into the EHR system. D. Make payor source assignments in the electronic system. Determine financial status of patients and record and update financial information in the EHR system; record and collect client fees and co-pays. E. Ensure all services reported are captured and entered into the EHR system according to protocol. Prepare and audit EHR system "End of Business Day'' reports to ensure accuracy in day-to-day functions. Program Specific Duties Track and Report WJT and WIR Data Collect and enter criminal justice data on WJT clients including assessment date, referral source, judge, criminal history, charges, children, etc. Collaborate with WJT supervisory staff and program consultants around data collection, reporting, benchmarks and program outcomes. Collaborate with WJT staff on system improvements to address data collection and data input. Maintain data system expertise to maximize tracking and reporting benefits. Develop and oversee tracking systems for special projects and new programs. Management and Expansion of Grants, Contracts and Internal Benchmarks Manage the SNAP grant for employment and education services as needed. Develop and maintain employment outcome data collection and reporting. Create efficient billing and invoicing procedures for SNAP. Maintain monthly Participant Activity Sheets. Submit and track reverse referrals for clients. Track client SNAP eligibility and add-on support receipts. Coordinate with leadership and staff to ensure compliance in documentation for all SNAP eligible clients. Coordinate with finance department and state liaison on invoicing and monthly reports. Administrative and Training Duties Assist in establishment of administrative procedures with expansion of WJP programming and clients. Provide ongoing staff training on established documentation and data collection procedures and proper utilization of tracking systems. Establish procedures and protocols on proper documentation and utilization of data system. Participate in staff meetings, in-service training, and workshops. Perform other duties as assigned. ESSENTIAL COMPETENCIES: Must be able to demonstrate competencies and adhere to the values and core principles of CCBHCs. At a minimum they include: Coordination & Collaboration Accessible & Available Evidenced Based Person-Centered Care Family-Driven Care Recovery Oriented Trauma Informed Data Driven Co-Occurring Capable Culturally Competent All CCBHC required training courses must be completed within in 30 days of hire. CCBHC clinical staff will utilize telehealth options when needed to improve a client's health by permitting two-way, real time interactive communication between the client and the practitioner at the distant site. This electronic communication means the use of interactive telecommunications equipment that includes, at a minimum, audio and video equipment. ESSENTIAL BEHAVIORS: Additional assignments are assumed willingly. Demonstrates sensitivity to cultural and ethnic differences in all interactions. Adheres to agency policies and procedures and supports agency mission and values. Completes all required paperwork and reports accurately in a timely manner. Meets established performance/productivity standards as determined by program and agency leadership. Practices accountability, confidentiality and strong ethical standards. Demonstrates integrity as evidenced by honesty, trustworthiness, respect for self and others, sincerity, and valuing diversity. Demonstrates the ability to work collaboratively with other personnel and/or service providers or professionals. Utilizes agency technology and attends training on updates and/or new applications. Exhibits responsibility through good attendance, effective time management, dependability, self-discipline, flexibility, and working independently. Promotes team building through encouragement, support, shared decision-making, and the seeking of synergistic results. Utilizes supervision appropriately and willingly participates in training, demonstrating a desire for learning and professional development. Communicates effectively both verbally and in writing. Partners with and openly communicates and collaborates with department associates, program managers, and other staff associates, program managers, and other staff associates. Demonstrates excellent customer service both internal and external. Openly supports departmental and organizational changes. Participates in identifying continuous improvement areas within department or agency and presents possible solutions. Consistently produces quality work. Utilizes necessary knowledge and skills to perform the job, keeping current with new and best practices. Attends and participates in required department and agency meetings and trainings.

$19.00 per hour, $2K annual program premium plus excellent benefits! Work in partnership with others as part of a structured inter-disciplinary team, within in a Certified Community Behavioral Health Center (CCBHC) model. Under immediate to general supervision, the Peer Recovery Support Specialist (PRSS) provides peer support services in a culturally sensitive way; serves as an advocate; provides information and peer support for consumers in emergency, outpatient or inpatient settings. The PRSS performs a wide range of tasks to assist consumers in regaining control of their lives and recovery processes. The PRSS will possess the skills to maintain a high level of professionalism, ethics, and interactions with all ODMHSAS stakeholders. Demonstrates knowledge of co-occurring disorders and appropriate interventions. Services are predominantly delivered to an adult population who carry a serious mental illness, substance abuse, co-occurring and/or medically co-morbid diagnosis. Position Specific Duties and Responsibilities (CrisisCare Center C2): Use expertise in lived experience to assist in client care. Assist with de-escalation. Continually re-evaluate de-escalation processes through the lens of a consumer with lived experience. Provide feedback to leadership on ways to improve de-escalation techniques used on the unit. Engage with consumers by sharing stories of hope, recovery, and self-care. Provide an environment of hospitality, through consistent engagement with consumers, by assisting with needs and requests. Requirements: High School diploma or GED. Minimum one-year participation in local or national consumer advocacy or knowledge in the area of mental health recovery. Preference may be given to applicants who are current or former consumers of mental health services. This job is classified as a “safety-sensitive” position as defined by the Oklahoma Medical Marijuana and Patient Protection Act. Due to the “safety-sensitive” classification, an employee in this position would be subject to drug and alcohol testing, including random testing. Marijuana is one of the substances included in the drug panel screening. Possession of a medical marijuana license will not excuse you from the testing process or the consequences of testing positive for marijuana per the Family & Children's Services Drug Free Workplace Policy, including possible revocation of a job offer or dismissal from employment. Required Certifications & Licenses: Peer Recovery Support Services (if you do not already have, you will obtain after hire) Case Manager I Certification (to be completed within 60 days of eligibility) Wellness Coach Certification (if you do not already have, you will obtain after hire) Valid Driver's License with a satisfactory driving record (required for travel and client transportation) Certification Fees: PRSS Certification: $26 application fee (required before start date). CM1 Certification: $25 application fee $50 training fee $45 exam fee

* Obtain and maintain professional licenses and certifications required for the position through attending required trainings, tracking CEU's, and submitting renewals in a timely manner. * Be available for scheduling for translation for counseling appointments in all of the agency programs, if requested. * Be courteous, polite and helpful to the public and clients at all times with continuous awareness of maintaining a positive agency image. Has knowledge of agency and community services. * Protect clients' rights by maintaining confidentiality of personal and financial information. * Translation duties: greets and assists all Spanish speaking clients with check-in, initial paperwork, office procedures, and other client or case manager or therapist requests. * May assist with translation for Family Life Education Programs and Helping Children Cope with Divorce Program. * Report to the Program Director concerns regarding safety, customer service, client complaints, and noncompliance activities of agency policies and procedures. * Complete all appropriate payment forms as instructed by the Program Director. Maintain operations by following policies and procedures; reporting needed changes. * Keeps track of all services rendered. * Participate in staff and educational meetings and trainings when requested.

Are you a hands-on professional who takes pride in precision and craftsmanship? We're looking for a Painter and Maintenance Assistant to join our dynamic facilities team. In this role, you'll play a key part in maintaining the aesthetic and structural integrity of our spaces through expert painting, patching, and repair work. You'll also collaborate closely with our skilled carpenters, gaining exposure to a variety of maintenance tasks and projects. What You'll Do: * Perform high-quality painting of walls, ceilings, and other surfaces * Repair and patch drywall, plaster, and other finishes * Assist carpenters with general maintenance and repair tasks * Ensure work areas are clean, safe, and organized * Contribute to a positive and efficient team environment What We're Looking For: * A detail-oriented and dependable individual with a strong work ethic * Experience in painting and basic maintenance or construction * Ability to work independently and as part of a team * A proactive approach to problem-solving and task completion This is a great opportunity for someone who enjoys variety in their workday, takes pride in a job well done, and wants to grow their skills in a supportive environment. SAFETY SENSITIVE JOB CLASSIFICATION: This job is classified as a "safety-sensitive" position as defined by the Oklahoma Medical Marijuana and Patient Protection Act. Due to the "safety-sensitive" classification, an employee in this position would be subject to drug and alcohol testing, including random testing. Marijuana is one of the substances included in the drug panel screening. Possession of a medical marijuana license will not excuse you from the testing process or the consequences of testing positive for marijuana per the Family & Children's Services Drug Free Workplace Policy, including possible revocation of a job offer or dismissal from employment.

Payrate $19/hr! We're looking for talented people who want to make a difference working for a large, premier non-profit behavioral health organization that has served the community with distinction for over a century. Whether you work directly with clients or use your talent to support our care, your work will be meaningful. Our culture supports dynamic and diverse teams, professional development, collaboration and innovation. Our Mental Health Technicians work on a multi-disciplinary team to provide assistance for severely mentally ill patients in a psychiatric unit. Technicians also help with therapeutic group activities; food services; charting patient observations; and providing a clean, safe and caring environment. MINIMUM SPECIFICATIONS Education: High school diploma or equivalent. Experience: No experience necessary. 1 years' experience in mental health or health care field preferred; or currently enrolled in, or graduated from, college in a behavioral health-related field. Certification/Registration/Licensure: None. Skills or Special Abilities: Ability to establish supportive, trusting relationships with persons with severe mental illness and/or serious addiction disorders. Ability to respect client rights. Familiar with MS Office programs. Special consideration will be given to candidates: With prior experience as a mental health tech in a psychiatric facility. Knowledgeable about working with patients with co-occurring disorders. Who have experience working with electronic medical records. Mental health technicians generally work a 40-hour week. Because patients/clients need care 24 hours a day, scheduled work hours may include nights, weekends and holidays. Mental health technicians spend most of their time on their feet and are sometimes confronted with violent patients who must be restrained. Must be able to lift and/or maneuver a minimum of 50 pounds. This position requires frequent repetitive motions to include but not limited to: bending, stooping, twisting, squatting, reaching, pulling, pushing and maintaining balance. Must be able to stand and/or walk for a minimum of 8 hours at a time during each shift. Must be able to pass Therapeutic Options training and CPR. *Candidate must be 21 years of age or older in this direct service position. *Candidate must possess a valid Driver's License. CCBHC Model of Care Family & Children's Services works to heal hurting and abused children, strengthen families, and provide hope and a path to recovery for those battling mental illness and addiction. You will be working in an innovative and dynamic environment using a new transformative model of care Certified Community Behavioral Health Clinic (CCBHC). This model is characterized by innovative, team-based approach and whole person care for adults and children with a range of complex mental health and substance use challenges. Utilizing multi-disciplinary teams, staff work collaboratively to provide a coordinated effort to enhance client recovery. Robust CCBHC services often result in better client outcomes and quality of care due to: Increased access to care and crisis services Expanded traditional community mental health and substance use services. Added Care Coordination and physical health screening for mental health clients Greater access to Social Services for clients' economic and social needs Increased specialized services for veterans, those most in need, and those impacted by the opioid crisis. Drug-Free Workplace Policy This job is classified as a “safety-sensitive” position as defined by the Oklahoma Medical Marijuana and Patient Protection Act. Possession of a medical marijuana license will not exclude any applicant; however all employees are subject to the Family & Children's Services Drug Free Workplace Policy.

Competitive Pay Overflowing benefit package Generous paid time off Under limited supervision, the Facility Maintenance Technician is responsible for the physical condition of agency owned properties and grounds to ensure a safe and reliable work environment for staff and visitors primarily at the Legacy Tower West, but will be going to all F&CS locations (owned or leased) as required. DUTIES & RESPONSIBILITIES: Facilities Maintain data base record of all major equipment and systems repairs and maintenance * Maintains all equipment and schedules for equipment service calls when applicable; * Perform daily walkthroughs of facilities to monitor safety and repair needs; * Maintain building manuals, warranties and other documentation in organized and accessible manner * Oversees conference room schedules and usage which includes: furniture and equipment arrangements and act as primary contact with room organizers. Electrical/Plumbing/HVAC * Monitor internal lighting systems for replacement of lights, safety issues, and completes maintenance and repair as required; * Monitor staff usage of personal lighting/heating equipment, ensuring that all meets UL and Agency standards; * Completes routine plumbing and HVAC maintenance/repairs and resolves emergencies and coordinates repairs to equipment as applicable; * Monitors and adjust as required heating, ventilation and air conditioning systems for staff comfort; * Oversees a regularly scheduled filter replacement program for HVAC equipment; * Performs routine maintenance. Site Safety and Security * Ensures compliance with all agency Safety policies * Complies with building and safety code requirements, including annual inspection of elevator and fire suppression equipment and extinguishers * Identifies and communicates any safety concerns with appropriate Department Supervisors Facility Standards of appearance * Responsible monitoring and assuring that site maintains high standards for lobby appearance, the maintenance of graphic signage uniformity in lobbies, client pamphlets and agency materials; * Perform daily walk through to monitor all areas; * Perform site repairs Employee Moves/Changes Assist in internal office moves and relocation of furniture. Communicates all move request to Director of Facilities and Risk Management. Qualifications: * Requires a high school diploma or equivalent. * Five (5) years maintenance/handyman or similar experience. * Must be able to physically lift, push or pull up to 50 lbs on a regular basis. * Ability to work with the public, ability to maintain an effective working relationship with agency employees, ability to maintain a professional manner at all times and ability to maintain confidentiality. * Must carry cellular phone during working hours and after hours. * Must possess an Oklahoma Driver's License and use personal automobile to travel to locations other than primary office. * Must obtain 1st Class Stationary Engineer (limited) license within 42 months of employment. Drug Free Workplace Policy This job is classified as a "safety-sensitive" position as defined by the Oklahoma Medical Marijuana and Patient Protection Act. Due to the "safety-sensitive" classification, an employee in this position would be subject to drug and alcohol testing, including random testing. Marijuana is one of the substances included in the drug panel screening. Possession of a medical marijuana license will not excuse you from the testing process or the consequences of testing positive for marijuana per the Family & Children's Services Drug Free Workplace Policy, including possible revocation of a job offer or dismissal from employment

Competitive annual salary! Premium Medical, Dental & Vision benefits! 75% Agency paid medical premiums and zero cost options Retirement Savings 403(b) plan with up to 6% employer match Life insurance, short & long term disability benefits Employee Assistance & wellness programs 33 Paid Days Off 1st year Professional development JOB SUMMARY: The Collections Manager will oversee the entirety of the AR Follow-Up and Cash Posting processes. This role requires someone who is highly analytical, process-driven, able to troubleshoot and resolve issues within the AR process. The position requires a collaborative leader who can communicate effectively with internal teams, Clinical leadership, and other stakeholders to drive performance and improve cash reimbursements and reduce AR aging. POSITION SPECIFIC DUTIES & RESPONSIBILITIES: Analyze AR trends, identify patterns, and address any system or procedural issues impacting AR Follow-up and Cash Posting processes. Lead, train, and mentor the AR/Cash Posting team to ensure that goals are met and exceeded. Utilize automation and advanced technology to manage AR/Cash Posting workflows and facilitate follow-up efforts. Collaborate with cross-functional teams, including Front Desk/Client Access, Benefits and Eligibility, and Claims Billing to resolve billing and AR issues. Develop and implement strategies to improve collections, reduce outstanding balances, and enhance cash flow. Review AR Aging reports regularly and initiate corrective actions as needed. Ensure timely follow-up on outstanding claims and resolve issues related to denials or underpayments. Collaborate with insurance companies to facilitate timely payments. Ensure timely and accurate posting of ERAs, paper EOBs. Supervise and train payment posting staff, set performance goals and conduct regular evaluations. Coordinate payment reconciliation between posted amounts and bank deposits, resolve discrepancies promptly. Generate reports on performance metrics and identify areas for improvements. Monitor team progress based on performance benchmarks and address issues as they arise. Active participant in Revenue Cycle Monthly Operational Reviews to address denial trends. Develop and monitor metrics highlighting the viability of the team. Recommend improvements to streamline operational and system problems. Must adopt a “working” Manager philosophy. KNOWLEDGE/SKILLS/ABILITIES: Knowledge of government and commercial insurance procedures, regulations and billing requirements. Strong analytical and organization skills. Ability to lead and/or work as a member of various cross-functional teams. Excellent written and oral communication skills. Strong understanding of quality customer service. Proficient in Microsoft Suite. EDUCATION: Bachelor's Degree in related field is required Combination of Experience and Education considered in lieu of Education requirements on a case-by-case basis. EXPERIENCE: 7+ years' experience in healthcare, preferably Behavioral Health. Extensive AR Follow-up and Cash Posting background. Experience with billing through Electronic Health Records. Supervisory experience required.

Current Payrate $55,000/year; Premium Medical, Dental & Vision Benefits with Zero Cost Options! Retirement Savings Program with up to 6% Employer Match Life Insurance, Short & Long Term Disability Benefits Employee Assistance Programs Student Loan Repayment Programs 33 Paid Days Off 1st year! Family & Children's Services, Oklahoma's leading provider of behavioral health care and family services, seeks an engaged, compassionate, and enthusiastic Family Preservation Specialist to provide a range of in-home services to families based upon their unique and individual needs and goals, in order to prevent out-of-home placement of children. This individual will maintain a flexible schedule which includes some evenings. The services are family-focused, child-centered and help caregivers learn necessary skills to avoid using abuse or neglect in parenting. Staff are trained in evidenced based practices, SafeCare, a parent training program and Motivational Interviewing, as well as other approaches used in the program to promote home safety, healthy relationships, health and parent-child interaction. Requirements: Bachelor's preferred Must demonstrate ability to work with children and families with multifaceted challenges and the ability to engage these families in a positive and strength based manner. Ability and willingness to work a flexible schedule is required. Must possess a valid Driver's License and satisfactory driving record and use personal automobile to travel to counties outside Tulsa Metro.

Competitive salary of $82K+ plus $8K bonus for licensed therapists and $72K+ plus $5K bonus for therapists under supervision, plus $5K annual program premium, stacking differentials! * Premium Medical, Dental & Vision benefits * 75% Agency paid medical premiums and Zerocard * Retirement Savings 403(b) plan with up to 6% employer match * Life Insurance, short & long term disability benefits * Employee assistance and wellness programs * Student Loan Repayment programs * 33 Paid Days Off 1st year! * Agency-Paid Professional development and CEUs * Clinical Supervision for licensure provided by agency * Career Advancement opportunities At FCS our employees receive unparalleled support, enjoy beautiful facilities, updated technology, safe and ethical work environments, established legacy of excellence, communicative leadership, reliable framework and so much more.. As part of an interdisciplinary team, the Overnight Triage Therapist provides a range of crisis services which divert individuals experiencing behavioral health crisis from inpatient psychiatric hospitalization, jail and emergency rooms. The Triage Therapist performs assessments, crisis stabilization & clinic-based triage in a clean, updated and safe crisis facility with 24/7 security, located in beautiful downtown Tulsa. Therapist Requirements: * A master's degree in social work, counseling, or its equivalent from an accredited school. * Must be licensed as an LCSW, LPC or LMFT in the State of Oklahoma or under supervision for licensure. * Availability to work an overnight schedule * Must be proficient in the identification and treatment of mental disorders. * Knowledge and experience in conducting mental health assessment, diagnosis and treatment planning ability to make quick and accurate clinical assessments; demonstrate knowledge in crisis intervention and a working knowledge of 43A, Oklahoma Mental Health Law. * Demonstrate competency in conducting specialized risk assessment of suicidal and other high-risk individuals. * Perform efficiently in emergency situation remaining calm, and documenting events. * Must work well in a very fast paced, crisis-centered environment. * Must possess a valid Driver License and satisfactory driving record. CCBHC Model of Care Family & Children's Services works to heal hurting and abused children, strengthen families, and provide hope and a path to recovery for those battling mental illness and addiction. You will be working in an innovative and dynamic environment using a new transformative model of care Certified Community Behavioral Health Clinic (CCBHC). This model is characterized by innovative, team-based approach and whole person care for adults and children with a range of complex mental health and substance use challenges. Utilizing multi-disciplinary teams, staff work collaboratively to provide a coordinated effort to enhance client recovery. Robust CCBHC services often result in better client outcomes and quality of care due to: * Increased access to care and crisis services * Expanded traditional community mental health and substance use services. * Added Care Coordination and physical health screening for mental health clients * Greater access to Social Services for clients' economic and social needs * Increased specialized services for veterans, those most in need, and those impacted by the opioid crisis. Drug Free Workplace Policy This job is classified as a "safety-sensitive" position as defined by the Oklahoma Medical Marijuana and Patient Protection Act. Possession of a medical marijuana license will not exclude any applicant; however, all employees are subject to the Family & Children's Services Drug Free Workplace Policy.

Family & Children's Services offers: 25 Paid Days Off 1st year! Premium Medical, Dental & Vision Benefits with Zero Cost Options! Retirement Savings Program with 6% Employer Match Life Insurance, Short & Long Term Disability Benefits Employee Assistance Programs Business Intelligence Developer position will lead Certified Community Behavioral Health Clinic (CCBHC) analytics initiatives and Quality Measure reporting to support the goals and objectives of the CCBHC and the Agency as a whole. The position will serve as a data analytics and domain expert, supporting decision-making processes, improving CCBHC Quality Measure performance, and communicating progress towards agency goals. The position will conduct analyses, create PowerBI reports/visualizations, SSRS Reports, and analytical tools so agency stakeholders can evaluate program performance and meet its mission and goals. Develops Business Intelligence content, dashboards, reports, risk stratification tools, predictive analytics solutions by using the FCS data warehouse, SSRS, and Microsoft PowerBI platform. Responsible for the design and delivery of training in an in-person, classroom, or virtual delivery format. Implement next generation technology tools, including predictive analytics, level of care tools and risk stratification tools. Coordinate with the FCS IT team to ensure agency and program technology supports advanced analytics, and data is reliable and accurate. Collect critical metrics and KPIs for analysis, research and PowerBI dashboard display. Work with large, complex data sets; solve difficult, non-routine analysis problems and apply advanced analytical methods as needed. Contribute to the development and management of analytics and data governance processes. Work one-on-one with staff and supervisors to assist with data entry, tracking system(s), documentation, program referral, and CCBHC quality measure reporting. Analyzing trends and working with CCBHC leadership to use data to drive performance improvement efforts, at both an individual and population health level. Report outcomes and participating in the CCBHC Advisory Committee, as needed. Conduct end-to-end analysis that includes data gathering and requirements specification, processing, analysis, ongoing deliverables, and presentations. Will review report requests and help prioritize and develop work plans to efficiently meet work requests utilizing available resources. Perform other duties as assigned.

As a Legal Intern, you will have the opportunity to gain valuable hands-on experience in various legal areas while supporting the organization's mission. You will work closely with the Associate General Counsel and other members of the legal team to ensure compliance with relevant laws and regulations. This position offers a dynamic and challenging environment where you will actively contribute to projects related to policy development, risk assessment, privacy, and internal legal affairs. POSITION SPECIFIC DUTIES & RESPONSIBILITIES: * Regularly meet with the Associate General Counsel for project briefs and research assignments, ensuring clear communication and understanding of tasks. * Collaborate with the Privacy Officer on projects related to privacy and compliance. * Conduct research on legal matters and draft memos for internal legal affairs, containing recommendations and evaluations of potential liabilities. * Manage incoming Protected Health Information (PHI) incident reports and conduct further fact-finding to assess potential breaches; author PHI breach risk assessments and present findings to the review committee. * Assist in analyzing and revising policies and procedures to ensure compliance with state and federal laws and regulations, identifying and addressing any potential legal issues. [with HIPAA, ADA, Oklahoma laws, 42 CFR Part 2, COA Standards, and ODMHSAS] * Collaborate with program staff to review existing program policies and procedures, draft new policies as needed, and compile relevant documentation. * Participate in the drafting of contracts and lease agreements, providing support to the legal team in negotiating and finalizing these documents. QUALIFICATIONS: Education: * Enrolled in a Juris Doctor (J.D.) program at an accredited law school EXPERIENCE: * Completion of at least one year of law school PERFORMANCE COMPETENCIES: * Research * Incident Report Management * Policy Review and Revision * Document Drafting * Legal Team Support KNOWLEDGE/SKILLS/ABILITIES: * Strong research and analytical skills to gather and interpret legal information accurately. * Proficiency in legal research tools, Microsoft Office Suite, and other relevant software applications. * Excellent written and verbal communication skills to draft clear and concise memos, reports, and policies. * Detail-oriented and highly organized, capable of managing multiple tasks efficiently. * Ability to work both independently and collaboratively, contributing effectively to a diverse team. CERTIFICATIONS/LICENSES: * Must possess a valid Driver License and satisfactory driving record and use personal automobile to travel to locations other than primary office. Proof of automobile insurance required.

Starting pay- $18.60 an hour. Assist FCS clients with applying, navigating, and understanding insurance benefits. Serve as the agency's insurance expert and liaison between clients and staff to maximize reimbursement. This is a client-facing position, not an internal HR or employee benefits role. As a Benefits and Eligibility Specialist, this position combines strong computer skills with client interaction to help individuals navigate Medicaid, Medicare, and other insurance options while ensuring all information is accurate and up to date. * Verify client insurance information and make applicable updates in the EHR. * Determine client eligibility for Medicaid, Medicare, or other applicable insurance. * Assist with Medicaid enrollment and re-enrollment. * Ensure applications are completed correctly with required supporting materials. * Provide unbiased Medicaid insurance information to current and prospective clients regarding the Medicaid Contracted Entity benefits plans aka "SoonerSelect" benefits plans. * Handle questions, issues, and provide detailed information on Oklahoma Medicaid eligibility, rules, benefits, and requirements for enrollment or re-enrollment. * Documenting client paperwork into the FCS database. * Provide outreach to clients to assist with education and comprehension of Medicaid enrollment, re-enrollment, and coverage. * Utilize reports to target and assist with updating client insurance information. Requirements: * High school diploma or equivalent * Driver's license and satisfactory driving record to navigate to other FCS business sites. Preferences: * Medicaid and insurance experience preferred * Mental health experience preferred * Bilingual in Spanish and English strongly preferred Knowledge: * Exceptional computer skills- must be highly proficient with Microsoft Office Suite products. * Strong attention to detail and efficiency interacting with online data entry and web-based programs.

Competitive Pay! Full Benefits 33 paid days off first year Work-Life Balance! Rewarding, fulfilling work! Assists pharmacist on duty as primary responsibility. Performs all duties requested by the pharmacist. Performs minor calculations. Enters data accurately and efficiently from new prescriptions sent via electronic prescribing, fax, and handwritten or transferred prescriptions. Communicates effectively with nursing and clinical staff Answers phone calls prioritizing customer service and assisting customers appropriately Maintains patient profiles with most up to date information Dispenses completed prescriptions under the pharmacist's supervision ensuring correct drug is filled and appropriate quantity is dispensed Participates in a rotating workflow where you are able to do something different every day Restocks the pharmacy shelves with supplies, drugs, etc., as needed. Processes orders in computer for ordering of medications and supplies when necessary. Processes returns, outdated items according to established procedures. Develops a current knowledge of pharmacy policies and procedures and supports them. Completes assigned training willingly and in a timely manner Performs file maintenance of RX hard copies and invoices Engages clients at pharmacy intake in a welcoming, friendly manner Maintains good rapport with co-workers, patient care personnel, clients and others to ensure a smooth running pharmacy. Helps troubleshoot insurance issues CCBHC Model of Care Family & Children's Services works to heal hurting and abused children, strengthen families, and provide hope and a path to recovery for those battling mental illness and addiction. You will be working in an innovative and dynamic environment using a new transformative model of care Certified Community Behavioral Health Clinic (CCBHC). This model is characterized by innovative, team-based approach and whole person care for adults and children with a range of complex mental health and substance use challenges. Utilizing multi-disciplinary teams, staff work collaboratively to provide a coordinated effort to enhance client recovery. Robust CCBHC services often result in better client outcomes and quality of care due to: Increased access to care and crisis services Expanded traditional community mental health and substance use services. Added Care Coordination and physical health screening for mental health clients Greater access to Social Services for clients' economic and social needs Increased specialized services for veterans, those most in need, and those impacted by the opioid crisis. Drug Free Workplace Policy This job is classified as a “safety-sensitive” position as defined by the Oklahoma Medical Marijuana and Patient Protection Act. Possession of a medical marijuana license will not exclude any applicant; however all employees are subject to the Family & Children's Services Drug Free Workplace Policy.

Competitive annual salary * Premium medical, dental & vision benefits plus Zerocard * 75% employer-paid medical premiums * Retirement Savings 403(b) plan with up to 6% employer match * Life Insurance, short & long term disability benefits * Employee assistance and wellness programs * 33 Paid days off first year! * Excellent trainings, professional development and CEUs * Advancement opportunities The Clinical Director's primary responsibility is to provide clinical direction and oversight to ensure the delivery of high-quality CCBHC mental health, substance use, and behavioral services. You will play a pivotal role in shaping the clinical environment and fostering a culture of excellence within the department of Women's Justice Programs (WJP) including Women in Recovery, Continuing Care, and Women's Justice Team and the Substance Use and Court/Jail Supported Programs including Specialty Courts, Adult Outpatient Substance Use, and Jail based programming. Work collaboratively with program leadership to promote clinical excellence, ensure excellent clinical supervision and high documentation standards. The Clinical Director provides dynamic leadership and is responsible for developing an effective workforce, positive work environment, and promoting program growth and development. The position will supervise a staff of clinical supervisors and interns, to ensure the maintenance of high professional standards, quality services and responsible management service provision. Demonstrates knowledge of co-occurring disorders, crisis intervention, and appropriate evidence-based practices and interventions for justice involved individuals, families and groups. Clinical director is responsible for the following duties and responsibilities: 1. Clinical Leadership 2. CCBHC leadership 3. CCBHC Team Based Care 4. CCBHC Implementation 5. Recruitment and Hiring 6. Clinical Supervision 7. Clinical development 8. Crisis Management 9. Clinical documentation oversight 10. Quality Assurance 11. Compliance 12. Relationship with Program Director 13. Interdisciplinary Collaboration 14. EBP Implementation and Fidelity 15. Program Outcomes and data Requires a Master's Degree in a mental health specialty. Must be licensed as an LCSW, LPC or LMFT with 5 years clinical experience. Must possess a valid Driver License and satisfactory driving record and use personal automobile to travel to locations other than primary office. CCBHC Model of Care Family & Children's Services works to heal hurting and abused children, strengthen families, and provide hope and a path to recovery for those battling mental illness and addiction. You will be working in an innovative and dynamic environment using a new transformative model of care Certified Community Behavioral Health Clinic (CCBHC). This model is characterized by innovative, team-based approach and whole person care for adults and children with a range of complex mental health and substance use challenges. Utilizing multi-disciplinary teams, staff work collaboratively to provide a coordinated effort to enhance client recovery. Robust CCBHC services often result in better client outcomes and quality of care due to: * Increased access to care and crisis services * Expanded traditional community mental health and substance use services. * Added Care Coordination and physical health screening for mental health clients * Greater access to Social Services for clients' economic and social needs * Increased specialized services for veterans, those most in need, and those impacted by the opioid crisis. Drug Free Workplace Policy This job is classified as a "safety-sensitive" position as defined by the Oklahoma Medical Marijuana and Patient Protection Act. Possession of a medical marijuana license will not exclude any applicant; however all employees are subject to the Family & Children's Services Drug Free Workplace Policy.

Family & Children's Services, Oklahoma's leading community mental health center is looking for a personable, front desk specialist who can provide front desk support services in telephone operations, general front desk operations, client and public engagement, and other related responsibilities. Family & Children's Services works to heal hurting and abused children, strengthen families, and provide hope and a path to recovery for those battling mental illness and addiction. Requires a high school diploma or the equivalent, preferably with course work office administration, typing, and computer software. One year experience in medical office or healthcare with direct patient care/interaction in past 3 years required. Must be able to type a minimum of 30 WPM. Ability to work effectively with employees and clients under stressful situations; ability to work with agitated, mentally ill and/or substance-abusing public; ability to maintain an effective working relationship with agency employees; ability to maintain a professional manner at all times; and ability to maintain confidentiality. Good listening skills. Ability to manage multi-line telephone system and other communication technologies. Must possess strong computer skills.