Come make a difference and consider this unique opportunity to step into a rewarding career.
Amazing Opportunity and Great Place to Work!
Our story
At Alight, we believe a company's success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.”
Our Values:
Champion People - be empathetic and help create a place where everyone belongs.
Grow with purpose - Be inspired by our higher calling of improving lives.
Be Alight - act with integrity, be real and empower others.
It's why we're so driven to connect passion with purpose. Alight helps clients gain a benefits advantage while building a healthy and financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, absence management and navigation.
With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.
Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight.
Learn more at careers.alight.com.
The Role
The Senior Manager, Client Management, is accountable for the overall strategy, management, and retention of a high revenue, highly complex assigned book of business. The Senior Manager is accountable for developing and maintaining strategic meaningful relationships with clients and brokers and for maximizing the value clients derive from Alight's products and solutions.
Responsibilities
Developing and building meaningful and trusted relationships across internal teams, customer stakeholders, and key influential third-party stakeholders, particularly broker consultants.
Working closely with the Solutions Delivery team post-sale to ensure a smooth transition from Implementation to Service. Advocating to ensure business readiness and client success.
Persuading, motivating, and inspiring action toward desired outcomes. Collaborating cross-functionally to optimize product, service, and delivery outcomes to ensure overall client success and retention.
Acting as an advocate and connector of capabilities, support, and/or services for clients. Advocating internally and facilitating the involvement of Sales, Delivery, Product, Engineering and other functions to achieve common goals for the client and Alight Solutions.
Consulting with clients regularly on best practices to increase product adoption and utilization and to maximize value across the client's solution suite. Proactively solicits Voice of the Client feedback and leverages this feedback to drive process improvement and solution innovation.
Owning the Account Health strategy for assigned client accounts. Proactively monitoring and identifying client retention risk. Designing and executing success plans to resolve issues and mitigate risk.
Strategizing, preparing, and conducting Quarterly and Annual Client Business Reviews. Tailoring content for client-focused discussions and aligning value-driven messaging with client-specific goals and outcomes.
Informing clients of changes in legislation that affect disability, workers compensation and FMLA management. Analyzing client data and usage patterns to identify at-risk clients; Develop Success Plans to mitigate risk.
Acting as a change agent and seeking out and pursuing new ideas for continuous improvement.
Leading the renewal strategy for assigned book of business. Effectively executing year-round proactive client engagement strategies that promote customer success and retention and leads the renewals strategy for clients in renewal/RFP cycles. Collaborating cross-functionally across the enterprise to ensure a holistic approach and effective execution throughout the renewal cycle.
Requirements
5 years of direct Client/Broker Relationship management experience or advanced degree equivalent.
Have excellent communication, relationship development, negotiation, and issue resolution skills with C-Suite Executives and Key Client/Broker contacts.
Display compelling analytical skills with the ability to translate data into actionable insights.
Have experience managing pricing and financial models.
Possess ability to partner with the Sales/Commercial Team to identify expansion opportunities.
Have experience leading innovative and effective client engagement strategies focused on client satisfaction, retention, and expansion.
Have experience in HR services, business management, disability/absence, and healthcare.
Exhibit professional communication skills, business and financial acumen, and an executive presence.
Be able to travel to attend internal meetings, client meetings, and industry conferences/meetings as needed.
Alight requires all virtual interviews to be conducted on video.
Flexible Working
So that you can be your best at work and home, we consider flexible working arrangements wherever possible. Alight has been a leader in the flexible workspace and “Top 100 Company for Remote Jobs” 5 years in a row.
Benefits
We offer programs and plans for a healthy mind, body, wallet and life because it's important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as several voluntary benefit options.
By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight's employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position.
Our commitment to Inclusion
We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful.
At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future.
As part of this commitment, Alight will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact ************************.
Authorization to work in the Employing Country
Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight.
Note, this does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.
We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
Salary Pay Range
Minimum :
126,000.00 USD
Maximum :
140,000.00 USD
Pay Transparency Statement: Alight considers a variety of factors in determining whether to extend an offer of employment and in setting the appropriate compensation level, including, but not limited to, a candidate's experience, education, certification/credentials, market data, internal equity, and geography. Alight makes these decisions on an individualized, non-discriminatory basis. Bonus and/or incentive eligibility are determined by role and level. Alight also offers a comprehensive benefits package; for specific details on our benefits package, please visit: Wellbeing and Benefits Selector Page - Alight
DISCLAIMER:
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.
Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Alight Solutions is committed to a diverse workforce and is an affirmative action employer.
$74k-126k yearly est. Auto-Apply 43d ago
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Merchant Card Sales Representative - Remote
Premium Retail Services 4.1
Zionsville, IN jobs
Description and Requirements Function: B2B Sales Employment Duration: Full-time Description and Requirements As a Strategic Payments Sales Representative, you will drive acceptance of a major credit card brand among medium to large merchants across key verticals such as utilities, insurance, property management, and healthcare. Acting as a trusted advisor, you will engage decision-makers, uncover opportunities, and close acceptance gaps through strategic outreach, research, and problem-solving.
What is in it for you?
* Represent a globally recognized credit card brand.
* Competitive salary and comprehensive benefits.
* Join a results-driven, collaborative team with a strong growth mindset.
What will you do?
* Represent the client with professionalism and credibility at all times.
* Proactively engage merchants via calls, emails, and on-site visits to educate, influence, and drive acceptance.
* Conduct research and leverage systems to identify acceptance gaps and develop actionable strategies.
* Collaborate with businesses to resolve technical challenges and ensure seamless onboarding.
* Build and maintain relationships with key stakeholders and decision-makers.
How will you succeed?
* Comfortable communicating with senior-level contacts at large organizations.
* Persistent and resourceful in gathering information and overcoming obstacles.
* Strong organizational skills to manage priorities and territory effectively.
* Proficient in Salesforce and adept at using data and systems to inform strategy.
What experience should you have?
* Proven success in Merchant Services or related B2B sales roles.
* ISO processing background preferred.
* Experience managing a territory and driving results.
* Exceptional problem-solving and influencing skills.
* Strong phone and email communication abilities.
* Customer-focused mindset with a consultative approach.
* Proficiency with Microsoft Office Suite.
Equal Opportunity Employer (Disabled, Veteran) | Under applicable requirements, such as the San Francisco FCO and the Los Angeles FCHIO, we consider for employment qualified applicants with arrest and conviction records or criminal histories | E-Verify Employer
* Acosta Group, in good faith, believes that any posted range of compensation is the accurate range for this role at the time of this posting. Acosta Group may ultimately pay more or less than the posted range depending on candidate qualifications and locations. This range may be modified in the future.
$47k-91k yearly est. 3d ago
Strategic Pharmacy Analyst
Rxbenefits 4.5
Indianapolis, IN jobs
RxBenefits is hiring! We are adding a Strategic Pharmacy Analyst to our growing Business Development team. The Analyst will work closely with our Business Development team to achieve sales goals. The Analyst may work remotely or in our Birmingham, AL headquarters.
The enhanced Strategic Pharmacy Analyst (SPA) team will expand and deepen the relationship between the Business Development (BD) team, the SPAs, and our Employee Benefit Consultants (EBC). The SPA will be assigned to support two Business Development Executives and their assigned Employee Benefit Consultants. The SPA is responsible for all activities related to supporting the sales process once an analysis is verified to be correct and released.
Job Responsibilities Include:
+ Operate as the central project manager for the business on new opportunity prospects, playing a pivotal role in connecting Brokers, BDEs, Implementation, AM, Legal, Pricing and Analytics, Finance, Marketing, Product Team, SLT, and ELT in support of closing new business.
+ Manage the life cycle of Financial Analyses, RFPs, Comp Analyses, Patient Assistance Programs (PAP) Reports, and/or additional presentation documents for multiple BD partners and Brokers with a multitude of changing variables, reporting needs, communication styles, and marketing agreements.
+ Lead multiple small teams with RxBenefits BDEs and Financial Analysts to manage each new opportunity project from beginning to closed status employing high level soft skills, a proactive mindset, and ensuring the results are communicated with the highest impact externally.
+ Validate differing types of datasets from dozens of medical vendors and dozens of PBMs to ensure it meets the requirements for our comprehensive financial and clinical modeling.
+ In coordination with small teams, ensure the timely delivery of accurate, group specific Financial Analyses, PAP Reports, Clinical FAES, and/or additional reporting/documentation.
+ Be the SME on the repricing process, results, and applicability to our modeling inclusive of discount guarantees, discount schedules, channel management, B/G classifications, specialty designations, rebate eligibility, utilization trend, Utilization Management (UM) implications, Manufacturer Copay Assistance Programs (MCAP), PAP, and clinical appropriateness in alignment with RxBenefits and PBM partner products.
+ Be the SME on the formulary disruption process, results, and applicability to our modeling inclusive of the incumbent designations, network disruption, RxBenefits designations, formulary exclusion impact, member impact, and formulary alternatives in connection with new prospect benefit plan designs.
+ Be the SME on hundreds of RxBenefits pricing schemes and their applicability based on pricing models, formulary options, retail networks, maintenance program selections, specialty networks, fees, plan tier structure, new prospect member size, marketing agreements, broker commissions, and drug utilization.
+ Be the SME on dozens of medical vendor/PBM contracts including utilization rules, B/G classification, discount applicability, rebate/fee credit applicability, contract term penalties, discount/rebate exclusions, UM terms, MCAP products, PAP, third party specialty arrangements, and their applicability on our modeling.
+ Apply knowledge gained from repricing, formulary disruption, contract language, group size, claim utilization, clinical trend, and appropriate pricing scheme to deliver a custom RxBenefits Financial Analysis for every new opportunity prospect.
+ Maintain flexibility with constantly changing RxBenefits PBM drug lists and the effects this has on formulary tier changes, specialty designations, LDD designations, UM components, clinical outcomes, and MCAP outcomes and their relation to specific financial, clinical, and member impacts for new opportunities.
+ Maintain the resources needed to apply pricing, commission structures, and properly branded reporting for dozens of broker partners with custom level service from RxBenefits.
+ Produce ad hoc reporting for BD, Brokers, and various RxBenefits team members using advanced Microsoft Excel skills (vlookups, pivot tables, etc.) to answer a broad range of questions around reprice, disruption, and member impacts for new opportunities with varying degrees of urgency to close business.
+ Become the SME on new RxBenefits Product offerings in a detailed level to communicate the impacts on new prospect opportunities to BD teammates and Broker clients.
+ Help prepare BDEs for finalist presentations and work with marketing on presentations.
+ Become comfortable and ready to present Financial Analyses and associated GTM documents with ease and a delivery that exudes confidence around pricing, UM caveats, Clinical Products, and formulary disruption down to the single claim detail.
+ Own and manage the new opportunity SalesForce (SFDC) life cycle from the analyze stage through the coordinated hand-off of closed won groups including the broker account, employer account, group plan, SOLD form, required attachments, and all the fields needed to create a smooth transition for the group as a new employer client.
+ Employ expert use of SFDC reporting and dashboards to manage new opportunities through the sales pipeline, provide ad hoc connectivity information for BD and brokers, and ensure the new prospect opportunity URL contains all group information as the central location for multiple RxBenefits departments.
+ Work with the BD team to update SFDC and key activity metrics for their assigned territories.
+ Responsible for transitioning closed won groups into a client record for Account Management (AM) and Implementation including the initial gathering of information for the Implementation team. These responsibilities may extend further into the implementation process.
+ Help prepare BDEs for each finalist meeting and work with marketing on presentations when appropriate.
_Key Success Measures:_
+ Business Development Team's performance against sales metrics.
+ Ensure the accuracy of delivered Financial Analyses.
+ Facilitate Financial Analysis review calls with EBC.
+ Manage pricing refreshes for prior opportunities.
+ Contribute heavily toward the addition of new business.
+ Work closely with RFP proposal writer to ensure the accurate and timely delivery of RFPs.
+ Manage EBC follow-up needs during sales process.
+ Production of materials for finalist meetings.
+ Accuracy and updating of SFDC.
+ Production of implementation packages for new business.
_Required Skills / Experience Include:_
+ 3+ years of experience using Excel for data analytics (vlookups, pivot tables, file merging, etc.)
+ 2+ years of financial modeling experience.
+ Pharmacy industry analytics experience required.
+ Four-year college degree from an accredited institution.
+ Excellent communication and relationship building skills required.
+ Strong analytical and organizational skills required.
+ SFDC or Other CRM experience required.
_Based on relevant market data and other factors, the anticipated hiring range for this role is $62,400 - $79,000 annually. Final compensation rates will be determined based on various factors, including but not limited to experience, skills, knowledge, and internal equity considerations. This role is also short-term incentive eligible. Incentive amounts will vary by individual and business goals._
_We are committed to fair and equitable compensation practices. The final salary offered to the selected candidate may vary from the posted range due to individual qualifications. Our goal is to ensure that all teammates are compensated fairly and competitively based on their contributions to our organization._
_RxBenefits is also committed to providing best in class benefits to our teammates. We offer a robust total rewards package that includes:_
+ _Remote first work environment_
+ _Choice of a HDHP or PPO Medical plan, we pay 100% of the premium for the HDHP for you and your eligible family members_
+ _Dental, Vision, Short- and Long-Term Disability, and Group Life Insurance that we also pay 100% of premiums (for your family too on Dental and Vision)_
+ _Additional buy-up options for Short- and Long-Term Disability and Life Insurance_
+ _401(k) with an employer match up to 3.5% available after 60 days_
+ _Community Service Day to give back and support what you love in your community_
+ _10 company holidays including MLK Day, Juneteenth, and the day after Thanksgiving plus a floating holiday to use as you like_
+ _Reimbursements for high-speed internet, we'll send you a computer and monitors to help you do your best work_
+ _Tuition Reimbursement for accredited degree programs_
+ _Paid New Parent Leave that can be used for adoption or birth_
+ _Pet insurance to protect your furbabies_
+ _A robust mental health benefit and EAP service through Spring Health to support you when you need it mos_ _t_
RxBenefits provides equal opportunities for everyone who works for us and everyone who applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.
$62.4k-79k yearly 54d ago
Senior Designer, Creative
Bally's Corporation 4.0
Indiana jobs
Ignite Your Career Where Innovation Leads the Way! Bally's Interactive is redefining the future of entertainment by powering one of the world's most dynamic entertainment ecosystems. We believe the customer experience is the product, and through technology and innovation, we create experiences that captivate and delight our customers.
You'll apply your expertise in sports betting, iGaming, live sports streaming, payments and fraud prevention, CRM, and gamification technologies. Whether your passion lies in data, AI, machine learning, user experience, security, or emerging tech, you'll have the opportunity to grow, innovate, put your ideas to the test, and make a real impact.
Bally's Media operates the Bally Sports Live and Stadium sports streaming services. Bally Sports Live is a free live streaming app that allows sports fans to engage with their favorite events in real-time while fostering interactive fan communities and earning rewards for activities. Stadium, a joint venture between Bally's and Silver Chalice (owned by Jerry Reinsdorf, who also owns the Chicago Bulls and White Sox), is a free advertising-supported streaming (FAST) sports network distributed through partners such as Samsung TV Plus, Amazon Fire TV and Prime Video, Tubi, YouTube TV, DirecTV and Fubo. Sports and events that Bally Sports Live and Stadium broadcast include Minor League Baseball, Savannah Bananas, Bare Knuckle Fighting Championship, GLORY Kickboxing, AVP Pro beach volleyball as well as betting shows.
Well, What About The Role?
Bally's Media is looking for a hands-on Senior Designer to own the creative playbook and bring our brands to life across streaming, digital, and on-air experiences. This is not a "sit back and direct" role, we need a creator who loves being in the action, concepting, designing, animating, and shipping standout creative that fans actually remember.
You'll be shaping the look, feel, and energy of Bally Sports Live and Stadium, creating high-impact visuals that drive tune-in, engagement, and brand consistency across every screen, from mobile to connected TV to broadcast.
If you're a multidisciplinary designer, motion wizard, and visual storyteller who thrives in fast-paced, sports-driven environments, this one's for you.
What You'll Do
* Design eye-catching creative for digital marketing channels across social, web, apps, email, and app store placements
* Create :15 and :30 promos, house ads, and cross-channel spots that drive awareness, tune-in, and fandom
* Build bold on-air graphics packages like opens, wipes, bugs, interstitials that elevate our live and original programming
* Partner closely with Production and Programming teams to ensure consistent, premium broadcast branding across shows and events
* Design display ads, social campaigns, in-venue signage, and partner-branded activations
* Own and evolve our brand systems, visual templates, and design standards across marketing and content teams
* Experiment with AI and GenAI tools to push creative ideation, speed, and production forward
* Collaborate cross-functionally with Marketing, Product, Programming, and Streaming Ops to ensure creative supports audience growth and monetization goals
What We're Looking For
* 6+ years of experience in broadcast, streaming, sports, or entertainment, with a strong, multi-platform portfolio
* Expert in Adobe Creative Suite (Photoshop, After Effects, Illustrator, Premiere); comfortable experimenting with AI tools (e.g., Firefly, Gemini, Sora)
* Excellent storytelling skills with experience creating short-form promos and trailers
* Solid foundation in motion design, typography, color, and layout across on-air, CTV, web, and social
* Proven ability to manage multiple projects end-to-end in a fast-paced environment
* Hands-on, self-motivated, and thrives under live sports deadlines
* Passion for sports, streaming, and TV with clear, confident communication skills
* Experience managing freelancers; broadcast or startup experience is a plus
Why You'll Love Working Here
Join a team where the culture hits just as hard as the wins:
* Competitive pay with annual salary reviews & performance bonuses
* Medical, dental, vision plan options
* 401(k) matching for long-term wins
* Work-from-anywhere month (yes, really!)
* Opportunities to travel to our office hubs
DNA / Values
At Bally's Interactive, we are driven by a set of core values that we like to call our DNA. We strive to embody our DNA and keep them at the heart of everything we do!
We are Always Ready to embrace change, adapt, and do what it takes to delight our customers. We believe that You Make the Difference, which is what gives our players the best experience and keeps them coming back. We are All One Team, looking out for each other, respecting diversity while connecting through a common purpose. Our teams are Learning Every Day by showing constant curiosity and the drive to learn from successes, mistakes, new experiences, and the people around us. At Bally's we Love to Lead by thinking differently, seeking innovation, and always looking for ways to raise our game.
Equal Opportunities
At Bally's Interactive, we are committed to promoting equal opportunities in employment and working conditions.
Diversity, Equity and Inclusion are important to us, and we encourage a culture where everyone can be themselves at work.
We believe passionately that employing a diverse workforce is central to our success, this is our superpower.
We do not discriminate against employees or job applicants on the basis of race, colour, nationality, ethnic or national origin, age, sex or sexual orientation, gender reassignment, religion or belief, marital or civil partner status, pregnancy or maternity, political opinion or disability.
Salary: $100,000 - $120,000 USD
#LI-OP1
$100k-120k yearly 10d ago
Services Project Coordinator (Remote) CST
Lowe's Home Centers 4.6
Indianapolis, IN jobs
Innovate Remotely
This position is fully remote, allowing you to enjoy the flexibility of working from home while collaborating with skilled team members and contributing to groundbreaking solutions.
Your Impact The primary purpose of the Services Project Coordinator is to facilitate end-to-end oversight and support to customers who purchase installation job(s). The Services Project Coordinator is responsible for tracking progress, documenting all interactions, addressing issues and communicating with customers, service providers, stores and vendors in a timely manner to keep the job going. To accomplish this, the Services Project Coordinator must have excellent customer service and problem-solving skills with the ability to adapt to change. The Services Project Coordinator will collaborate directly with customers, service providers, stores and peers to deliver the desired customer experience. The Serivices Project Coordinator will receive regular feedback and coaching from his/her leader and must be receptive and able to incorporate the feedback to improve skills and enhance performance on a continual basis. This position is in a fast-paced environment and schedules may include night and/or weekend hours.
What You Will Do
Answer inbound calls from customers, service providers and stores to provide installation job support.
Manage outbound tasks and make outbound calls to customers, providers, stores and vendors in order to provide updates or gather job information.
Conduct initial contact with customer and service providers to provide centralized contact information and job expectations in order to verify project scope and ensure alignment.
Ensure projects are scheduled within the SLA by the service provider and provide confirmation to the customer.
In coordination with stores and customers, arrange product delivery to ensure work can begin on time.
Ensure all required compliance documents related to permits and Lead Safe Practices are uploaded in the appropriate system.
Manage and resolve Work Order issues (post project completion) including assessment of related costs and the potential of service provider and/or vendor charge backs.
Submit accurate and thorough documentation of all interactions related to the project in appropriate technology tools (i.e., Installation Management System, my RedVest and Salesforce).
Practice active listening skills with customers, service providers, stores and vendors in order to deliver an excellent customer experience and promote team collaboration.
Deliver consistent service by referring to and executing defined processes and providing feedback that will enhance current processes.
Drive for results by consistently achieving goals and completing tasks/activities on time.
Build effective relationships with others by organizing information, sharing information with coworkers and leaders and seeking performance feedback.
Adapt to a fast-paced environment with evolving process enhancements.
Complete assigned training courses, participate in team meetings, town halls, developmental meetings, etc.
Minimum Qualifications
High school diploma or GED or equivalent years of experience in lieu of education requirement, if applicable
1- 3 years' experience in a customer facing role
Preferred Skills/Education
Bachelor's degree Related field
1 year Experience in project coordination OR experience in remodeling or construction industry
1 year Experience working in a Project Management function
Experience in contact center environment
Pay Range: $17.73 - $29.61 per hour
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit our benefits page.
Lowe's hourly remote associates cannot reside in Alaska, California or Hawaii. Lowe's salaried remote associates cannot reside in Alaska or Hawaii.
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Qualified applicants with arrest or conviction records will be considered for Employment in accordance with applicable laws, including the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act.
Lowe's believes that conviction records may have a direct, adverse, and negative relationship to the following job duties: accessing company property, assets, information and products; partnering, supervising, and regularly working with other Lowe's employees; and adhering to and monitoring compliance and safety guidelines.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
$17.7-29.6 hourly Auto-Apply 20d ago
Financial Education Consultant
Alight Solutions 4.2
Indianapolis, IN jobs
Financial Education Consultant- ONSITE in Indianapolis, IN
Come make a difference and consider this unique opportunity to step into a rewarding career.
Do you have experience delivering enterprise products and services in a high-growth environment?
Alight Solutions Is Looking for a Financial Education Consultant
As part of an industry-leading team, you will help drive results for our clients by delivering innovative and effective solutions as part of our Financial Services business group within Alight Solutions.
Your Impact as A Financial Education Consultant
Alight Solutions Financial Education Consultants provide financial education services to employees of one or more Alight Solutions clients.
We are currently recruiting an Education Consultant to staff an Indianapolis, IN based position. The Education Consultant will work from home and/or work from a client location.
The Education Consultant will perform the following responsibilities and services:
Enrollment meetings for Client employees: The Education Consultant will provide an overview of the Client Retirement Plans, answer questions, and assist participants in understanding the available tools, resources, and other benefits programs administered by Alight to promote overall financial well-being.
Group meetings: The Education Consultant will deliver various retirement and general financial education workshops to Client employees on a regular basis, either in person or virtually via a webinar platform. The workshops to be delivered will be tailored to the Client Retirement Plans and agreed upon in advance by both Client and Alight Solutions. The Education Consultant will be responsible for preparing some education workshop materials and recording educational videos when requested.
Ad hoc meetings: As enhancements and modifications are made to the Client Retirement Plan(s), the Education Consultant will conduct group meetings to educate and inform Client employees on the Plan changes.
Individual employee financial education sessions: The Education Consultant will educate employees on how to use the retirement and investment tools available to Client employees so that each employee may:
(1) Set personal retirement goals,
(2) Assess the employee's current strategy relative to his or her goals,
(3) Develop a savings and investment strategy,
(4) Utilize tools and resources available to improve their overall financial wellness
In addition to the education sessions, the Education Consultant will be available to support employees in their use of the retirement and financial planning tools on an ongoing basis.
Monthly Reporting - The Education Consultant will provide Client and Alight Solutions with monthly reports of the sessions performed. Reports of each session noted above will include the number of sessions conducted including number of attendees, topics covered and a summary of attendee feedback.
Develop Training Materials: The Education Consultant will develop new retirement and financial planning education information as well as continuous improvements to existing workshops and material.
Travel - The Education Consultant will be available to travel to Client locations as agreed upon by Client and Alight Solutions on an ongoing basis.
Position Requirements
3 to 5 years of experience in delivering financial education workshops to individuals or employees.
Individuals with 3 to 5 years of experience in a financial or investments call center with excellent presentation skills will be considered.
FINRA Series 7 (or 6) and Series 66 (or 65) are required.
CRPC (Chartered Retirement Planning Counselor) or similar designation required (or willingness to obtain within six months of hire).
Strong proficiency in Microsoft Office required, especially PowerPoint and Excel.
Strong employee retirement plan knowledge preferred.
Alight requires all virtual interviews to be conducted on video.
Flexible Working
So that you can be your best at work and home, we consider flexible working arrangements wherever possible. Alight has been a leader in the flexible workspace and “Top 100 Company for Remote Jobs” 5 years in a row.
Benefits
We offer programs and plans for a healthy mind, body, wallet and life because it's important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as several voluntary benefit options.
By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight's employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position.
Our commitment to Inclusion
We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful.
At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future.
As part of this commitment, Alight will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact ************************.
Equal Opportunity Policy Statement
Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state, or local law. In addition, we take affirmative action to employ, disabled persons, disabled veterans and other covered veterans.
Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting their recruiter.
Authorization to work in the Employing Country
Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight.
Note, this does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.
We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
Salary Pay Range
Minimum :
51,800.00 USD
Maximum :
115,000.00 USD
Pay Transparency Statement: Alight considers a variety of factors in determining whether to extend an offer of employment and in setting the appropriate compensation level, including, but not limited to, a candidate's experience, education, certification/credentials, market data, internal equity, and geography. Alight makes these decisions on an individualized, non-discriminatory basis. Bonus and/or incentive eligibility are determined by role and level. Alight also offers a comprehensive benefits package; for specific details on our benefits package, please visit: Wellbeing and Benefits Selector Page - Alight
DISCLAIMER:
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.
Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Alight Solutions is committed to a diverse workforce and is an affirmative action employer.
$23k-34k yearly est. Auto-Apply 1d ago
Area Manager, Dealer Partnerships (Remote-Indianapolis)
Drivetime 4.1
Indianapolis, IN jobs
What's Under the Hood
GoFi is an AI-centric, licensed auto finance company built for a digital-first world. Built upon an entirely cloud-based infrastructure, GoFi provides a highly scalable next-gen lending platform that enables the best brands to deliver the best customer experience. GoFi powers solutions ranging from traditional turn-down finance arrangements to fully integrated co-branded finance and digital retail partnerships. GoFi is based in Dallas, TX.
That's Nice, But What's the Job?
In short as an Area Manager, you'll lead the charge in driving loan volume and market growth by building high-impact relationships with franchise auto dealers. You'll act as a strategic partner and trusted advisor to your dealer network, championing the GoFi brand, maximizing sales opportunities, and delivering tailored solutions that drive performance.
In Long as an Area Manager you are responsible for:
Owning dealer relationships within your assigned territory-building trust, identifying growth opportunities, and turning partnerships into high-performing sales engines.
Driving revenue growth by onboarding new dealer partners, increasing loan volume, and expanding GoFi's market presence through consultative selling and strategic influence.
Delivering impactful training and support, empowering dealers with a deep understanding of GoFi's programs, tools, and competitive advantages to help them sell more effectively.
Acting as the face of GoFi, strengthening the dealer experience and ensuring seamless coordination with their assigned Dealer Specialist to close deals and maximize value.
Analyzing performance metrics, market conditions, and competitive activity to inform proactive strategies and report actionable insights to leadership.
So What Kind of Folks Are We Looking for?
Excellent verbal and written communication skills. The ability to talk and write with confidence, charisma and competence for a wide variety of audiences including management.
Passionate and goal-oriented. We are looking for someone that is enthusiastic about their work and is passionate about not only meeting their goals but exceeding them.
Entrepreneurial spirit. An attitude and approach to thinking that actively seeks out change. You'll need a mindset that embraces critical questioning, innovation and continuous improvement.
Strategic thinker. We are looking for an individual that takes an insightful, future oriented, open-minded and proactive approach to thinking.
Operate autonomously. This isn't a “hold your hand” kind of role. We give you autonomy to be creative in your space and do your thing. We need an individual that is self-motivated to get the work done and get the work done well.
Agile in a fast-past environment. We move, and we move quickly. Thriving in an environment that never stops, is a must.
The Specifics.
High School Diploma required; College degree preferred.
5+ years of outside sales experience in indirect auto lending or similar.
Demonstrated experience building relationships and driving production in a geographic territory.
Ability to effectively present to key stakeholders within a dealership or dealer group.
Partner with originations to resolve transactional deal-level concerns to maximize the dealer experience.
Local travel required.
Must be located in the Greater Indianapolis area (or willing to relocate).
Nice to Haves.
Knowledge of indirect auto-decisioning process.
So What About the Perks? Perks matter
Medical, dental, and vision, oh my! DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage.
But Wait, There's More. 401(K), Company paid life insurance policy, short and long-term disability coverage to name a few.
Growth Opportunities. You grow, I grow, we all grow! But seriously, DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year.
Tuition Reimbursement. We're as passionate about your professional development as you are. With that, we'll put our money where our mouth is.
Wellness Program. Health is wealth! This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities!
Gratitude is Green. We offer competitive pay across the organization, because, well… money matters!
Game Room. Gimme a break - no, not a Kit Kat ad but we do have a ping-pong table, a pool table and other games if you ever need a break in your day.
In-House Gym. We want our employees to be the best versions of themselves. So come early, take a break in your day, or finish strong with a workout!
Enjoy Social Events? Bring it on. Rally with your team for festive gatherings, team competitions or just to hang out!
We Care and Value YOU! Feel the love and let us treat you to company outings, personal rewards, amazing prizes & much more!
Paid Time Off. Not just lip service: we work hard, to play hard! Paid time off includes (for all full-time roles) wellness days, holidays, and good ole' fashioned YOU time! For our Part-timers, don't fear you get some time too...vacation time is available - the more you work, the more you earn!
Anything Else? Absolutely.
DriveTime Family of Brands is Great Place to Work Certified! And get this: 90% of our rockstar employees say they feel right at home here. We could spend a lot of time having you read about ALL our awards, but we'll save time (and practice some humility) just naming a few others; Comparably Awards: Best Company for Diversity, Best Company Culture and Best Company Leadership, oh and don't forget Phoenix Business Journal Healthiest Employers (okay, we'll stop there)!
Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer.
And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment!
And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment!
Hiring is contingent upon successful completion of our background check and drug screen process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer.
$60k-75k yearly est. Auto-Apply 14d ago
Remote Phone Sales Representative - Aftermarket Auto Parts
Turn 5, Inc. 4.2
Lafayette, IN jobs
Want to join a team of fellow muscle car, truck, and off-road enthusiasts? Come Dream, Build, and Drive with us!
Join our Sales Tech Team and earn up to $80,000+/year while working from HOME with our competitive earning potential opportunities below!
Starting Pay: $17/hour + hourly shift differential opportunities, with the potential to increase your rate up to $20-$23/hour with our Sales Tech Career Path Program.
Weekend Shift Pay: Weekend shifts (1 per week) are required for this role, but you'll earn an additional $5/hour on each weekend day you work!
Perfect Attendance Bonus: You have the opportunity to earn up to an additional $3/hour every two weeks for maintaining perfect attendance and other KPIs!
Sales-Based Performance Bonus: With our tiered sales-based bonus program, you have the opportunity to bonus up to $30,000+ per year by helping support automotive enthusiasts purchase parts for their dream builds!
WHO IS TURN5?
Turn5 is one of the largest and fastest growing e-commerce retailers in the Greater Philadelphia area. Best known for our award-winning, e-commerce platforms, AmericanMuscle.com, ExtremeTerrain.com, and AmericanTrucks.com, we've been engaging muscle car, truck, and off-road enthusiasts with exceptional products, services, and experiences since 2004. With the acquisition of Eckler's in 2022, a pioneer in classic car restoration & modification for over 60 years, Turn5's catalog of brands has expanded to now offer aftermarket automotive products for vehicles as classic as the Model T.
Our purpose, however, extends beyond selling car parts. We have a commitment to creating meaningful customer experiences at every step of their journey. Whether it's supplying a unique product that customizes the look and feel of their ride, providing thousands of educational videos for the DIYer or leveraging user generated content to inspire even the most experienced owner, we are obsessed with ensuring we reach as many like-minded gearheads across the globe.
POSITION SUMMARY
Under the direction of the Sales Management Team, the Sales Tech I aids our customers through their automotive accessories purchasing experience. This position is essential in directing consumers to the best aftermarket parts for their vehicle to create their dream build.
QUALIFICATIONS
Education: High school diploma or an equivalent combination of education and experience.
Must have or have the ability to acquire automotive knowledge in all supported vehicles.
Excellent sales ability and some product knowledge or ability to learn.
Ability to maintain attendance as defined by company policy.
Ability to maintain professionalism and use tact when dealing with difficult customers.
Proficiency in computer keyboarding and internet skills (i.e., Microsoft Word, Excel)
Must have a reliable PC and sufficient internet speed to be effective in the role and meet expectations. Dual monitors are highly recommended.
Excellent organizational skills with the ability to handle multiple tasks simultaneously.
Oral and written communication, interpersonal skills.
Ability to prioritize workload and meet deadlines.
Upon hire, successful completion of the Turn5 sales new hire training program.
Must reside in PA, OH, MD, VA, SC, GA, FL, MS, KS, TX, AR, WI, MN, IN, NV, or UT
Bi-lingual a plus
PERKS & BENEFITS
Health Insurance: Medical, dental, and vision coverage
Financial: 401(k)/Roth plans with generous company match!
Work Life Balance: Remote work, PTO (Paid Time Off), paid holidays, Paid Parental Leave, travel assistance & confidential life services (i.e., counseling, consultation & wellness services), YMCA membership reimbursements
Automotive Enthusiast Program:
Employee Discounts - All Turn5 employees are eligible for up to 50% off products on our 4 websites: AmericanMuscle.com, ExtremeTerrain.com, AmericanTrucks.com, and Ecklers.com. Employees are also eligible for up to 20% off Special Orders from WheelPros and Turn14.
Vehicle Mod Program - Own a vehicle we sell parts for? All Turn5 employees are eligible for an annual $250 reimbursement for designated products on AmericanMuscle.com, ExtremeTerrain.com, and AmericanTrucks.com to help you continuously mod one of your vehicles.
Race Reimbursements - Love going to car shows and races? All Turn5 employees are eligible for annual reimbursements for car show registration/admission fees.
Additional Benefits: Health Flexible Spending Accounts (FSA) & Dependent Care Accounts (DCA), Short-Term Disability (100% covered!) & Voluntary Long-Term Disability, Basic Life/AD&D Insurance (100% covered - up to 1x annual salary!) & Voluntary Additional Life Insurance, Pet Insurance
ESSENTIAL DUTIES AND RESPONSIBILITIES
Handles customer communication via calls, text messages, emails, and online chats regarding automotive accessory orders, product inquiries, and returns.
Makes outbound calls & text messages to existing customers to follow up on sales leads (tickets & quotes) and close sales.
Takes inbound calls, text messages, tickets & chats from any/all queues as needed and directed by the leadership team.
Uses excitement and product knowledge to sell automotive accessories.
Uses sales in one category to suggest corresponding modifications to enhance the customer's vehicle, such as lowering kits, lift kits, suspension components, front & rear bumpers, front bumper & winch, LED light upgrades, etc.
Builds rapport with customers to foster repeat business up to and including service-related issues.
Displays a professional, courteous demeanor towards customers while providing prompt, efficient service for all inquiries.
Efficiently enters and processes orders, returns, and customer inquiries (ESD updates, cancellations, etc.).
Answers questions/educates customers, providing purchasing suggestions as necessary.
Utilizes all available programs to achieve bi-weekly sales goals & performance metrics - phone, chats, texting tool, livechat tickets, quotes, etc.
Meets performance expectations of the position regarding customer service quality, customer contacts, and revenue targets.
Notifies Sales leadership team of trends or problems encountered.
Continues education through company sponsored program, LMS, improving their expertise in all supported vehicles.
Participates in special projects and performs other duties as assigned by management.
ESSENTIAL JOB FUNCTIONS (As required by the Americans with Disabilities Act - To be performed with or without reasonable accommodation)
Visual and hearing capability.
Ability to sit for long periods of time.
Ability to maintain attendance as defined by company policy.
Ability to work under pressure to meet strict deadlines.
Ability to operate general office equipment i.e., fax machine, photocopier, computer printer.
Ability to complete inbound & outbound calls, texts, chats, and emails with customers, vendors, and others.
Additionally, your role with Turn5, Inc. is deemed a Customer Critical Role. To satisfy the constant demand of our consumer base, positions within Customer Critical Roles may be subject to alternative work schedules during times of unforeseen circumstances.
#Sales25
$20-23 hourly Auto-Apply 7d ago
Clinical Account Director
Rxbenefits 4.5
Indianapolis, IN jobs
The Clinical Account Director will be responsible for nurturing high-level strategic client relationships, effectively collaborating with various levels of internal and external leadership to drive a mutually beneficial partnership. This role requires a strong background in pharmacy combined with exceptional business acumen to effectively oversee the development and execution of tailored solutions that meet client needs. The Director is ultimately responsible for a pharmacy benefits relationship that meets client intent for access, service and affordability, while ensuring RxBenefits' goals of the partnership are met. They will leverage their expertise as a pharmacist to provide insightful, evidence-based recommendations, foster long-term partnerships, and drive client satisfaction and retention. This position is ideal for an experienced professional who thrives in a pivotal role and is passionate about enhancing client relationships through strategic, data-driven decision-making. This position may work remotely or in our Birmingham, AL headquarters, and requires up to 25% travel. **THIS JOB REQUIRES A LICENSED PHARMACIST.**
_Essential Job Responsibilities Include:_
+ Serves as the primary advisor on RxBenefits and/or PBM services and products, providing recommendations as appropriate.
+ Primarily responsible for client contract life cycle, including responsibility for negotiating renewal and ensuring contractual obligations are met by both RxBenefits and the client.
+ Operates with a high degree of autonomy, effectively navigating internal channels to quickly address client challenges and unique strategic needs.
+ Efficiently and effectively escalates to Leadership when needed.
+ Ensures that RxBenefits' service levels are generating high overall client satisfaction, increasing likelihood of contract renewal.
+ Fosters collaborative relationship with RxBenefits PBM Relations team to ensure client's unique needs are met.
+ Regularly provides in-depth evaluation to client regarding factors affecting drug trend.
+ Maintains awareness of drug pipeline and proactively consults broker/client on appropriate drug category management approaches.
+ Proactively consults broker/client on recommended benefit design and formulary approaches.
+ Ensures modeling and reporting are sufficient to support broker/client needs and decision-making.
+ Maintains a deep understanding of the client's organizational structure, culture and goals.
+ Establishes a trusting relationship and promotes goodwill with client and broker via repeated transparent and consultative engagements.
+ Proactively engages broker/client on both value-add solutions and any potential challenges/issues.
+ Partners with Account Manager to ensure benefit changes are executed in alignment with client intent.
+ Maintain in-depth knowledge of the PBM marketplace; state/regional legal requirements impacting client's benefits, carriers, underwriting requirements, and benefit/service/product offerings.
+ Preparation of reports deemed necessary by Account Management leadership.
+ Maintain accurate information on all assigned client accounts.
+ Provide support to Account Manager, when needed, as they act as liaison in conjunction with Pharmacy Operations, client, brokers and PBM companies to resolve all service problems.
+ Meet or exceed departmental goals established by the Senior Vice President -Account Management.
+ Present a positive image in and out of the office to fellow employees, members, providers, and the community.
+ Collaborate with other departments to develop strategic recommendations for assigned clients based on individual client needs.
+ Foster teamwork and a supportive departmental culture with a can-do attitude to provide exceptional service to broker and client.
+ May be asked to lead team members through new processes, change management, and facilitate team calls as needed.
+ Assists leadership with the goal of improving account retention and achieving key performance indicator standards.
+ Other duties as assigned.
_Required Skills / Experience:_
+ 8+ years of combined Account Management and Clinical Pharmacist experience.
+ Current Pharmacist license in good standing (any state).
+ Pharmacy industry experience required.
+ Effectively navigates communication with senior leaders internally and externally.
+ Oversight and renewal of client contracts.
+ Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook).
+ Thorough knowledge of Employee Benefits insurance and PBM industry.
+ Excellent presentation and communication skills.
+ Strong analytical and critical thinking skills.
+ Strong organizational skills with the ability to prioritize in a dynamic environment.
+ Self-motivated with the ability to work independently with limited supervision or within a group or team.
RxBenefits provides equal opportunities for everyone who works for us and everyone who applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.
$73k-106k yearly est. 60d+ ago
Sales Specialist
Casey Wilson 4.2
Kokomo, IN jobs
Job Description Benefits/Perks
Competitive hourly pay rate plus commission and/or bonuses
Paid training
Paid Time Off
We believe people are an organizations most valuable asset, and their ideas and experiences matter. From our CEO to our agency force, were committed to growing a diverse and inclusive culture that empowers innovation that will inspire, protect, and restore our customers dreams in ways never imagined.
Job Summary
The Sales Specialist role markets, prospects, and sells American Family Insurance products in all product lines. Maintains effective customer relationships, understands customers' needs, and matches them with appropriate product and service offerings. Promotes brand awareness through participation in agency and community events.
Responsibilities
Develops knowledge of the local market dynamics for business development opportunities for all product lines
Helps the Agency grow by using consultative selling techniques to sell insurance products to new customers
Proactively cross-sells and or coordinates with agency team members to provide additional coverage to existing customers
Prospects for new business through leads, telephone calls, networking events, trade shows, and personal contacts (Includes leads through COI, social media, B2B and B2C networks, and sales lead groups)
Secures new business through individual effort and established lead methods
Prepares quotations and applications and delivers effective presentations in order to close sales
Qualifications
Ability to work independently to plan, set priorities and organize work
Active involvement in the local community
Demonstrated sales and customer service experience
Excellent oral and written communication skills
Demonstrated analytical skills
Experience with PC software applications (Microsoft Office Suites, Internet Explorer, etc.)
Experience using a wide range of digital devices such as smartphones, tablets, and laptop computers
Experience with social media platforms, including, but not limited to Facebook, Twitter, Pinterest, YouTube, Instagram, Google+, LinkedIn, etc.
Flexible work from home options available.
$32k-43k yearly est. 23d ago
Pricing Analyst - Deal Desk
Vestis 4.0
Indianapolis, IN jobs
This Pricing Analyst, Deal Desk, position is responsible for reviewing existing customer price deviation/discount requests and new business sales quotes with price exceptions. The position will also support specific pricing or revenue management initiatives that help the company maximize revenue and profit margin and/or implement standards while maintaining a strong customer experience. Attention to detail and accuracy with the ability to independently confirm that data is being used correctly is essential for success. In addition to analytical qualifications, the ability to develop and maintain effective working relationships across the organization is a key success factor.
Responsibilities/Essential Functions:
Existing Customer Price Deviation/Discount Request Review
* Audit request data to ensure that request is complete, accurately represents the revenue change associated with the price change and has sufficient documentation justifying the price change.
* Approve or reject deviation requests ensuring that request is justified based upon documentation provided, and that requested pricing is consistent with other existing customers' price levels, achieves an acceptable operating profit margin and doesn't violate new business minimum price standards.
* Effectively communicate with internal customers to collaboratively resolve questions and issues associated with deviation requests.
* Any other existing customer analysis or projects as necessary.
New Business Quotes with Price-Related Exceptions
* Review new business sales quotes that are flagged within Salesfoce.com ("SFDC") as exceptions requiring manual approval. These exceptions include, but are not limited to, quotes that contain product pricing below minimum standards, have sub-minimum fee/charge amounts, or that do not include required fees and charges.
* Approve or reject exception requests ensuring that request is justified based upon documentation provided, that operating profit margin levels are accretive to financial targets, and requested pricing is consistent with other similar sales prospects' price levels based upon volume levels, product mix and inclusion of high-profit margin adjacent products.
* Effectively communicate with internal customers to collaboratively resolve questions and issues associated with sales quote exceptions.
* Any other new business quote analysis or projects as necessary.
Knowledge/Skills/Abilities:
Knowledge Sets
* Key knowledge sets for this position include, but are not limited to: Financial Reporting, Data Analysis, and Customer and Personal Service.
Communication Skills:
* Deductive Reasoning, Information Ordering, Written Comprehension, Written Expression, and Inductive Reasoning.
* Establishing and Maintaining Interpersonal Relationships, Developing and Building Matrixed Relationships, Making Decisions and Solving Problems, Organizing, Planning, and Prioritizing Work, and Coordinating the Work and Activities of Others.
* Comfortable sharing analysis insights and key findings to internal clients and team members, including development of PowerPoint presentations.
Analytical Skills:
* Typical analysis and cognitive skills for this position include, but are not limited to: Active Listening, Critical Thinking, Judgment and Decision Making, Projection/Scenario Alternatives and Monitoring.
* Ability to work with large amounts of data, organize and summarize the results and report the findings to management in a logical and organized fashion to support ongoing strategic decisions.
* Inquisitive and detail oriented with strong analytical and problem-solving skills, including ability to independently quality check outputs and confirm that data is being used appropriately.
*
Computer / Technical Skills:
* Intermediate proficiency in Office Suite: Microsoft Excel, SharePoint, Word, and PowerPoint.
* Competency with common business analytics and reporting tools and system(s), including Excel, Tableau, and/or Power BI.
* Knowledge of and experience using Vestis internal applications such as ABS.
Working Environment/Safety Requirements:
Work from home, but may require travel rarely.
Experience/Qualifications:
* Bachelor's Degree in economics, statistics, computer science, business, mathematics or related field, or previous relevant work experience.
* 1-2 years of revenue analytics, field operations, customer setup or billing experience.
* 1-2 years of Pricing or industrial laundry experience.
* Experience with internal Vestis' system (ABS) required.
Benefits: Vestis offers a wide array of comprehensive benefit programs and services including medical, dental, vision, short and long term disability, basic life insurance, and paid parental leave. Employees are able to enroll in the company's 401k plan. Employees are eligible for 80 hours of vacation, 16 hours of floating holidays, and paid sick time every year. Employees will also receive 9 paid holidays throughout the calendar year.
Compensation: The salary rate for this position ranges from $65,000 to $80,000, depending on circumstances including an applicant's skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors.
$65k-80k yearly 52d ago
Services Project Coordinator (Remote) CST
Lowe's Companies, Inc. 4.6
Indianapolis, IN jobs
Expand your career possibilities. Thank you for dedicating your time and talent to Lowe's. We want to give you more opportunities to learn and grow, so if you find a position you're interested in below, we encourage you to apply! Find Your Home to More Possibilities.
Innovate Remotely
This position is fully remote, allowing you to enjoy the flexibility of working from home while collaborating with skilled team members and contributing to groundbreaking solutions
Your Impact
The primary purpose of the Services Project Coordinator is to facilitate end-to-end oversight and support to customers who purchase installation job(s). The Services Project Coordinator is responsible for tracking progress, documenting all interactions, addressing issues and communicating with customers, service providers, stores and vendors in a timely manner to keep the job going. To accomplish this, the Services Project Coordinator must have excellent customer service and problem-solving skills with the ability to adapt to change. The Services Project Coordinator will collaborate directly with customers, service providers, stores and peers to deliver the desired customer experience. The Serivices Project Coordinator will receive regular feedback and coaching from his/her leader and must be receptive and able to incorporate the feedback to improve skills and enhance performance on a continual basis. This position is in a fast-paced environment and schedules may include night and/or weekend hours.
What You Will Do
* Answer inbound calls from customers, service providers and stores to provide installation job support.
* Manage outbound tasks and make outbound calls to customers, providers, stores and vendors in order to provide updates or gather job information.
* Conduct initial contact with customer and service providers to provide centralized contact information and job expectations in order to verify project scope and ensure alignment.
* Ensure projects are scheduled within the SLA by the service provider and provide confirmation to the customer.
* In coordination with stores and customers, arrange product delivery to ensure work can begin on time.
* Ensure all required compliance documents related to permits and Lead Safe Practices are uploaded in the appropriate system.
* Manage and resolve Work Order issues (post project completion) including assessment of related costs and the potential of service provider and/or vendor charge backs.
* Submit accurate and thorough documentation of all interactions related to the project in appropriate technology tools (i.e., Installation Management System, my RedVest and Salesforce).
* Practice active listening skills with customers, service providers, stores and vendors in order to deliver an excellent customer experience and promote team collaboration.
* Deliver consistent service by referring to and executing defined processes and providing feedback that will enhance current processes.
* Drive for results by consistently achieving goals and completing tasks/activities on time.
* Build effective relationships with others by organizing information, sharing information with coworkers and leaders and seeking performance feedback.
* Adapt to a fast-paced environment with evolving process enhancements.
* Complete assigned training courses, participate in team meetings, town halls, developmental meetings, etc.
Minimum Qualifications
* High school diploma or GED or equivalent years of experience in lieu of education requirement, if applicable
* 1- 3 years' experience in a customer facing role
Preferred Skills/Education
* Bachelor's degree Related field
* 1 year Experience in project coordination OR experience in remodeling or construction industry
* 1 year Experience working in a Project Management function
* Experience in contact center environment
Pay Range: $17.73 - $29.61 per hour
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit our benefits page.
Lowe's hourly remote associates cannot reside in Alaska, California or Hawaii. Lowe's salaried remote associates cannot reside in Alaska or Hawaii.
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
$17.7-29.6 hourly 7d ago
Sales Rep - FT/PT Work from Home!
The Weiner Group 3.7
Indianapolis, IN jobs
The Weiner Group
- We are a company dedicated to protecting families with living benefit life insurance. - We prioritize our clients' needs and provide personalized solutions to meet their financial goals. - We operate on a flexible schedule, allowing you to create your own working hours.
Key Responsibilities:
- Build and maintain relationships with potential clients to understand their insurance needs.
- Educate clients on their options of life insurance and assist them in selecting the most suitable policy.
What to expect:
- Simple and free training with Matthew Weiner who will show you how to achieve YOUR GOALS. There are no quotas or minimums…we are here to empower you reach the level of success you are looking for.
Qualifications:
- Lead driven - NO cold calling
- Full time OR part time
- 1099 Independent Contractor
- 100% Commission
- Daily Pay
-If you are passionate about helping families protect their financial future and thrive in a flexible and rewarding sales role, we would love to hear from you. Please submit your application with your updated resume to join our team.
$32k-43k yearly est. 60d+ ago
Area Manager, Dealer Partnerships (Remote-Indianapolis)
Drivetime 4.1
Indianapolis, IN jobs
**What's Under the Hood** GoFi is an AI-centric, licensed auto finance company built for a digital-first world. Built upon an entirely cloud-based infrastructure, GoFi provides a highly scalable next-gen lending platform that enables the best brands to deliver the best customer experience. GoFi powers solutions ranging from traditional turn-down finance arrangements to fully integrated co-branded finance and digital retail partnerships. GoFi is based in Dallas, TX.
**That's Nice, But What's the Job?**
In short as an Area Manager, you'll lead the charge in driving loan volume and market growth by building high-impact relationships with franchise auto dealers. You'll act as a strategic partner and trusted advisor to your dealer network, championing the GoFi brand, maximizing sales opportunities, and delivering tailored solutions that drive performance.
In Long as an Area Manager you are responsible for:
+ Owning dealer relationships within your assigned territory-building trust, identifying growth opportunities, and turning partnerships into high-performing sales engines.
+ Driving revenue growth by onboarding new dealer partners, increasing loan volume, and expanding GoFi's market presence through consultative selling and strategic influence.
+ Delivering impactful training and support, empowering dealers with a deep understanding of GoFi's programs, tools, and competitive advantages to help them sell more effectively.
+ Acting as the face of GoFi, strengthening the dealer experience and ensuring seamless coordination with their assigned Dealer Specialist to close deals and maximize value.
+ Analyzing performance metrics, market conditions, and competitive activity to inform proactive strategies and report actionable insights to leadership.
**So What Kind of Folks Are We Looking for?**
+ Excellent verbal and written communication skills. The ability to talk and write with confidence, charisma and competence for a wide variety of audiences including management.
+ Passionate and goal-oriented. We are looking for someone that is enthusiastic about their work and is passionate about not only meeting their goals but exceeding them.
+ Entrepreneurial spirit. An attitude and approach to thinking that actively seeks out change. You'll need a mindset that embraces critical questioning, innovation and continuous improvement.
+ Strategic thinker. We are looking for an individual that takes an insightful, future oriented, open-minded and proactive approach to thinking.
+ Operate autonomously. This isn't a "hold your hand" kind of role. We give you autonomy to be creative in your space and do your thing. We need an individual that is self-motivated to get the work done and get the work done well.
+ Agile in a fast-past environment. We move, and we move quickly. Thriving in an environment that never stops, is a must.
**The Specifics.**
+ High School Diploma required; College degree preferred.
+ 5+ years of outside sales experience in indirect auto lending or similar.
+ Demonstrated experience building relationships and driving production in a geographic territory.
+ Ability to effectively present to key stakeholders within a dealership or dealer group.
+ Partner with originations to resolve transactional deal-level concerns to maximize the dealer experience.
+ Local travel required.
+ _Must be located in the Greater Indianapolis area (or willing to relocate)._
**Nice to Haves.**
+ Knowledge of indirect auto-decisioning process.
**So What About the Perks? Perks matter**
+ **Medical, dental, and vision, oh my!** DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage.
+ **But Wait, There's More.** 401(K), Company paid life insurance policy, short and long-term disability coverage to name a few.
+ **Growth Opportunities.** You grow, I grow, we all grow! But seriously, DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year.
+ **Tuition Reimbursement.** We're as passionate about your professional development as you are. With that, we'll put our money where our mouth is.
+ **Wellness Program.** Health is wealth! This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities!
+ **Gratitude is Green.** We offer competitive pay across the organization, because, well... money matters!
+ **Game Room.** Gimme a break - no, not a Kit Kat ad but we do have a ping-pong table, a pool table and other games if you ever need a break in your day.
+ **In-House Gym.** We want our employees to be the best versions of themselves. So come early, take a break in your day, or finish strong with a workout!
+ **Enjoy Social Events?** Bring it on. Rally with your team for festive gatherings, team competitions or just to hang out!
+ **We Care and Value YOU!** Feel the love and let us treat you to company outings, personal rewards, amazing prizes & much more!
+ **Paid Time Off.** Not just lip service: we work hard, to play hard! Paid time off includes (for all full-time roles) wellness days, holidays, and good ole' fashioned YOU time! For our Part-timers, don't fear you get some time too...vacation time is available - the more you work, the more you earn!
**Anything Else? Absolutely.**
DriveTime Family of Brands is Great Place to Work Certified! And get this: 90% of our rockstar employees say they feel right at home here. We could spend a lot of time having you read about ALL our awards, but we'll save time (and practice some humility) just naming a few others; Comparably Awards: Best Company for Diversity, Best Company Culture and Best Company Leadership, oh and don't forget Phoenix Business Journal Healthiest Employers (okay, we'll stop there)!
Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer.
And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment!
And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment!
Hiring is contingent upon successful completion of our background check and drug screen process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer.
$60k-75k yearly est. 54d ago
Remote Phone Sales Representative - Aftermarket Auto Parts
Turn 5, Inc. 4.2
Evansville, IN jobs
Want to join a team of fellow muscle car, truck, and off-road enthusiasts? Come Dream, Build, and Drive with us!
Join our Sales Tech Team and earn up to $80,000+/year while working from HOME with our competitive earning potential opportunities below!
Starting Pay: $17/hour + hourly shift differential opportunities, with the potential to increase your rate up to $20-$23/hour with our Sales Tech Career Path Program.
Weekend Shift Pay: Weekend shifts (1 per week) are required for this role, but you'll earn an additional $5/hour on each weekend day you work!
Perfect Attendance Bonus: You have the opportunity to earn up to an additional $3/hour every two weeks for maintaining perfect attendance and other KPIs!
Sales-Based Performance Bonus: With our tiered sales-based bonus program, you have the opportunity to bonus up to $30,000+ per year by helping support automotive enthusiasts purchase parts for their dream builds!
WHO IS TURN5?
Turn5 is one of the largest and fastest growing e-commerce retailers in the Greater Philadelphia area. Best known for our award-winning, e-commerce platforms, AmericanMuscle.com, ExtremeTerrain.com, and AmericanTrucks.com, we've been engaging muscle car, truck, and off-road enthusiasts with exceptional products, services, and experiences since 2004. With the acquisition of Eckler's in 2022, a pioneer in classic car restoration & modification for over 60 years, Turn5's catalog of brands has expanded to now offer aftermarket automotive products for vehicles as classic as the Model T.
Our purpose, however, extends beyond selling car parts. We have a commitment to creating meaningful customer experiences at every step of their journey. Whether it's supplying a unique product that customizes the look and feel of their ride, providing thousands of educational videos for the DIYer or leveraging user generated content to inspire even the most experienced owner, we are obsessed with ensuring we reach as many like-minded gearheads across the globe.
POSITION SUMMARY
Under the direction of the Sales Management Team, the Sales Tech I aids our customers through their automotive accessories purchasing experience. This position is essential in directing consumers to the best aftermarket parts for their vehicle to create their dream build.
QUALIFICATIONS
Education: High school diploma or an equivalent combination of education and experience.
Must have or have the ability to acquire automotive knowledge in all supported vehicles.
Excellent sales ability and some product knowledge or ability to learn.
Ability to maintain attendance as defined by company policy.
Ability to maintain professionalism and use tact when dealing with difficult customers.
Proficiency in computer keyboarding and internet skills (i.e., Microsoft Word, Excel)
Must have a reliable PC and sufficient internet speed to be effective in the role and meet expectations. Dual monitors are highly recommended.
Excellent organizational skills with the ability to handle multiple tasks simultaneously.
Oral and written communication, interpersonal skills.
Ability to prioritize workload and meet deadlines.
Upon hire, successful completion of the Turn5 sales new hire training program.
Must reside in PA, OH, MD, VA, SC, GA, FL, MS, KS, TX, AR, WI, MN, IN, NV, or UT
Bi-lingual a plus
PERKS & BENEFITS
Health Insurance: Medical, dental, and vision coverage
Financial: 401(k)/Roth plans with generous company match!
Work Life Balance: Remote work, PTO (Paid Time Off), paid holidays, Paid Parental Leave, travel assistance & confidential life services (i.e., counseling, consultation & wellness services), YMCA membership reimbursements
Automotive Enthusiast Program:
Employee Discounts - All Turn5 employees are eligible for up to 50% off products on our 4 websites: AmericanMuscle.com, ExtremeTerrain.com, AmericanTrucks.com, and Ecklers.com. Employees are also eligible for up to 20% off Special Orders from WheelPros and Turn14.
Vehicle Mod Program - Own a vehicle we sell parts for? All Turn5 employees are eligible for an annual $250 reimbursement for designated products on AmericanMuscle.com, ExtremeTerrain.com, and AmericanTrucks.com to help you continuously mod one of your vehicles.
Race Reimbursements - Love going to car shows and races? All Turn5 employees are eligible for annual reimbursements for car show registration/admission fees.
Additional Benefits: Health Flexible Spending Accounts (FSA) & Dependent Care Accounts (DCA), Short-Term Disability (100% covered!) & Voluntary Long-Term Disability, Basic Life/AD&D Insurance (100% covered - up to 1x annual salary!) & Voluntary Additional Life Insurance, Pet Insurance
ESSENTIAL DUTIES AND RESPONSIBILITIES
Handles customer communication via calls, text messages, emails, and online chats regarding automotive accessory orders, product inquiries, and returns.
Makes outbound calls & text messages to existing customers to follow up on sales leads (tickets & quotes) and close sales.
Takes inbound calls, text messages, tickets & chats from any/all queues as needed and directed by the leadership team.
Uses excitement and product knowledge to sell automotive accessories.
Uses sales in one category to suggest corresponding modifications to enhance the customer's vehicle, such as lowering kits, lift kits, suspension components, front & rear bumpers, front bumper & winch, LED light upgrades, etc.
Builds rapport with customers to foster repeat business up to and including service-related issues.
Displays a professional, courteous demeanor towards customers while providing prompt, efficient service for all inquiries.
Efficiently enters and processes orders, returns, and customer inquiries (ESD updates, cancellations, etc.).
Answers questions/educates customers, providing purchasing suggestions as necessary.
Utilizes all available programs to achieve bi-weekly sales goals & performance metrics - phone, chats, texting tool, livechat tickets, quotes, etc.
Meets performance expectations of the position regarding customer service quality, customer contacts, and revenue targets.
Notifies Sales leadership team of trends or problems encountered.
Continues education through company sponsored program, LMS, improving their expertise in all supported vehicles.
Participates in special projects and performs other duties as assigned by management.
ESSENTIAL JOB FUNCTIONS (As required by the Americans with Disabilities Act - To be performed with or without reasonable accommodation)
Visual and hearing capability.
Ability to sit for long periods of time.
Ability to maintain attendance as defined by company policy.
Ability to work under pressure to meet strict deadlines.
Ability to operate general office equipment i.e., fax machine, photocopier, computer printer.
Ability to complete inbound & outbound calls, texts, chats, and emails with customers, vendors, and others.
Additionally, your role with Turn5, Inc. is deemed a Customer Critical Role. To satisfy the constant demand of our consumer base, positions within Customer Critical Roles may be subject to alternative work schedules during times of unforeseen circumstances.
#Sales25
$20-23 hourly Auto-Apply 7d ago
Remote Phone Sales Representative - Aftermarket Auto Parts
Turn 5, Inc. 4.2
Fort Wayne, IN jobs
Want to join a team of fellow muscle car, truck, and off-road enthusiasts? Come Dream, Build, and Drive with us!
Join our Sales Tech Team and earn up to $80,000+/year while working from HOME with our competitive earning potential opportunities below!
Starting Pay: $17/hour + hourly shift differential opportunities, with the potential to increase your rate up to $20-$23/hour with our Sales Tech Career Path Program.
Weekend Shift Pay: Weekend shifts (1 per week) are required for this role, but you'll earn an additional $5/hour on each weekend day you work!
Perfect Attendance Bonus: You have the opportunity to earn up to an additional $3/hour every two weeks for maintaining perfect attendance and other KPIs!
Sales-Based Performance Bonus: With our tiered sales-based bonus program, you have the opportunity to bonus up to $30,000+ per year by helping support automotive enthusiasts purchase parts for their dream builds!
WHO IS TURN5?
Turn5 is one of the largest and fastest growing e-commerce retailers in the Greater Philadelphia area. Best known for our award-winning, e-commerce platforms, AmericanMuscle.com, ExtremeTerrain.com, and AmericanTrucks.com, we've been engaging muscle car, truck, and off-road enthusiasts with exceptional products, services, and experiences since 2004. With the acquisition of Eckler's in 2022, a pioneer in classic car restoration & modification for over 60 years, Turn5's catalog of brands has expanded to now offer aftermarket automotive products for vehicles as classic as the Model T.
Our purpose, however, extends beyond selling car parts. We have a commitment to creating meaningful customer experiences at every step of their journey. Whether it's supplying a unique product that customizes the look and feel of their ride, providing thousands of educational videos for the DIYer or leveraging user generated content to inspire even the most experienced owner, we are obsessed with ensuring we reach as many like-minded gearheads across the globe.
POSITION SUMMARY
Under the direction of the Sales Management Team, the Sales Tech I aids our customers through their automotive accessories purchasing experience. This position is essential in directing consumers to the best aftermarket parts for their vehicle to create their dream build.
QUALIFICATIONS
Education: High school diploma or an equivalent combination of education and experience.
Must have or have the ability to acquire automotive knowledge in all supported vehicles.
Excellent sales ability and some product knowledge or ability to learn.
Ability to maintain attendance as defined by company policy.
Ability to maintain professionalism and use tact when dealing with difficult customers.
Proficiency in computer keyboarding and internet skills (i.e., Microsoft Word, Excel)
Must have a reliable PC and sufficient internet speed to be effective in the role and meet expectations. Dual monitors are highly recommended.
Excellent organizational skills with the ability to handle multiple tasks simultaneously.
Oral and written communication, interpersonal skills.
Ability to prioritize workload and meet deadlines.
Upon hire, successful completion of the Turn5 sales new hire training program.
Must reside in PA, OH, MD, VA, SC, GA, FL, MS, KS, TX, AR, WI, MN, IN, NV, or UT
Bi-lingual a plus
PERKS & BENEFITS
Health Insurance: Medical, dental, and vision coverage
Financial: 401(k)/Roth plans with generous company match!
Work Life Balance: Remote work, PTO (Paid Time Off), paid holidays, Paid Parental Leave, travel assistance & confidential life services (i.e., counseling, consultation & wellness services), YMCA membership reimbursements
Automotive Enthusiast Program:
Employee Discounts - All Turn5 employees are eligible for up to 50% off products on our 4 websites: AmericanMuscle.com, ExtremeTerrain.com, AmericanTrucks.com, and Ecklers.com. Employees are also eligible for up to 20% off Special Orders from WheelPros and Turn14.
Vehicle Mod Program - Own a vehicle we sell parts for? All Turn5 employees are eligible for an annual $250 reimbursement for designated products on AmericanMuscle.com, ExtremeTerrain.com, and AmericanTrucks.com to help you continuously mod one of your vehicles.
Race Reimbursements - Love going to car shows and races? All Turn5 employees are eligible for annual reimbursements for car show registration/admission fees.
Additional Benefits: Health Flexible Spending Accounts (FSA) & Dependent Care Accounts (DCA), Short-Term Disability (100% covered!) & Voluntary Long-Term Disability, Basic Life/AD&D Insurance (100% covered - up to 1x annual salary!) & Voluntary Additional Life Insurance, Pet Insurance
ESSENTIAL DUTIES AND RESPONSIBILITIES
Handles customer communication via calls, text messages, emails, and online chats regarding automotive accessory orders, product inquiries, and returns.
Makes outbound calls & text messages to existing customers to follow up on sales leads (tickets & quotes) and close sales.
Takes inbound calls, text messages, tickets & chats from any/all queues as needed and directed by the leadership team.
Uses excitement and product knowledge to sell automotive accessories.
Uses sales in one category to suggest corresponding modifications to enhance the customer's vehicle, such as lowering kits, lift kits, suspension components, front & rear bumpers, front bumper & winch, LED light upgrades, etc.
Builds rapport with customers to foster repeat business up to and including service-related issues.
Displays a professional, courteous demeanor towards customers while providing prompt, efficient service for all inquiries.
Efficiently enters and processes orders, returns, and customer inquiries (ESD updates, cancellations, etc.).
Answers questions/educates customers, providing purchasing suggestions as necessary.
Utilizes all available programs to achieve bi-weekly sales goals & performance metrics - phone, chats, texting tool, livechat tickets, quotes, etc.
Meets performance expectations of the position regarding customer service quality, customer contacts, and revenue targets.
Notifies Sales leadership team of trends or problems encountered.
Continues education through company sponsored program, LMS, improving their expertise in all supported vehicles.
Participates in special projects and performs other duties as assigned by management.
ESSENTIAL JOB FUNCTIONS (As required by the Americans with Disabilities Act - To be performed with or without reasonable accommodation)
Visual and hearing capability.
Ability to sit for long periods of time.
Ability to maintain attendance as defined by company policy.
Ability to work under pressure to meet strict deadlines.
Ability to operate general office equipment i.e., fax machine, photocopier, computer printer.
Ability to complete inbound & outbound calls, texts, chats, and emails with customers, vendors, and others.
Additionally, your role with Turn5, Inc. is deemed a Customer Critical Role. To satisfy the constant demand of our consumer base, positions within Customer Critical Roles may be subject to alternative work schedules during times of unforeseen circumstances.
#Sales25
$20-23 hourly Auto-Apply 7d ago
Remote Phone Sales Representative - Aftermarket Auto Parts
Turn 5, Inc. 4.2
Indianapolis, IN jobs
Want to join a team of fellow muscle car, truck, and off-road enthusiasts? Come Dream, Build, and Drive with us!
Join our Sales Tech Team and earn up to $80,000+/year while working from HOME with our competitive earning potential opportunities below!
Starting Pay: $17/hour + hourly shift differential opportunities, with the potential to increase your rate up to $20-$23/hour with our Sales Tech Career Path Program.
Weekend Shift Pay: Weekend shifts (1 per week) are required for this role, but you'll earn an additional $5/hour on each weekend day you work!
Perfect Attendance Bonus: You have the opportunity to earn up to an additional $3/hour every two weeks for maintaining perfect attendance and other KPIs!
Sales-Based Performance Bonus: With our tiered sales-based bonus program, you have the opportunity to bonus up to $30,000+ per year by helping support automotive enthusiasts purchase parts for their dream builds!
WHO IS TURN5?
Turn5 is one of the largest and fastest growing e-commerce retailers in the Greater Philadelphia area. Best known for our award-winning, e-commerce platforms, AmericanMuscle.com, ExtremeTerrain.com, and AmericanTrucks.com, we've been engaging muscle car, truck, and off-road enthusiasts with exceptional products, services, and experiences since 2004. With the acquisition of Eckler's in 2022, a pioneer in classic car restoration & modification for over 60 years, Turn5's catalog of brands has expanded to now offer aftermarket automotive products for vehicles as classic as the Model T.
Our purpose, however, extends beyond selling car parts. We have a commitment to creating meaningful customer experiences at every step of their journey. Whether it's supplying a unique product that customizes the look and feel of their ride, providing thousands of educational videos for the DIYer or leveraging user generated content to inspire even the most experienced owner, we are obsessed with ensuring we reach as many like-minded gearheads across the globe.
POSITION SUMMARY
Under the direction of the Sales Management Team, the Sales Tech I aids our customers through their automotive accessories purchasing experience. This position is essential in directing consumers to the best aftermarket parts for their vehicle to create their dream build.
QUALIFICATIONS
Education: High school diploma or an equivalent combination of education and experience.
Must have or have the ability to acquire automotive knowledge in all supported vehicles.
Excellent sales ability and some product knowledge or ability to learn.
Ability to maintain attendance as defined by company policy.
Ability to maintain professionalism and use tact when dealing with difficult customers.
Proficiency in computer keyboarding and internet skills (i.e., Microsoft Word, Excel)
Must have a reliable PC and sufficient internet speed to be effective in the role and meet expectations. Dual monitors are highly recommended.
Excellent organizational skills with the ability to handle multiple tasks simultaneously.
Oral and written communication, interpersonal skills.
Ability to prioritize workload and meet deadlines.
Upon hire, successful completion of the Turn5 sales new hire training program.
Must reside in PA, OH, MD, VA, SC, GA, FL, MS, KS, TX, AR, WI, MN, IN, NV, or UT
Bi-lingual a plus
PERKS & BENEFITS
Health Insurance: Medical, dental, and vision coverage
Financial: 401(k)/Roth plans with generous company match!
Work Life Balance: Remote work, PTO (Paid Time Off), paid holidays, Paid Parental Leave, travel assistance & confidential life services (i.e., counseling, consultation & wellness services), YMCA membership reimbursements
Automotive Enthusiast Program:
Employee Discounts - All Turn5 employees are eligible for up to 50% off products on our 4 websites: AmericanMuscle.com, ExtremeTerrain.com, AmericanTrucks.com, and Ecklers.com. Employees are also eligible for up to 20% off Special Orders from WheelPros and Turn14.
Vehicle Mod Program - Own a vehicle we sell parts for? All Turn5 employees are eligible for an annual $250 reimbursement for designated products on AmericanMuscle.com, ExtremeTerrain.com, and AmericanTrucks.com to help you continuously mod one of your vehicles.
Race Reimbursements - Love going to car shows and races? All Turn5 employees are eligible for annual reimbursements for car show registration/admission fees.
Additional Benefits: Health Flexible Spending Accounts (FSA) & Dependent Care Accounts (DCA), Short-Term Disability (100% covered!) & Voluntary Long-Term Disability, Basic Life/AD&D Insurance (100% covered - up to 1x annual salary!) & Voluntary Additional Life Insurance, Pet Insurance
ESSENTIAL DUTIES AND RESPONSIBILITIES
Handles customer communication via calls, text messages, emails, and online chats regarding automotive accessory orders, product inquiries, and returns.
Makes outbound calls & text messages to existing customers to follow up on sales leads (tickets & quotes) and close sales.
Takes inbound calls, text messages, tickets & chats from any/all queues as needed and directed by the leadership team.
Uses excitement and product knowledge to sell automotive accessories.
Uses sales in one category to suggest corresponding modifications to enhance the customer's vehicle, such as lowering kits, lift kits, suspension components, front & rear bumpers, front bumper & winch, LED light upgrades, etc.
Builds rapport with customers to foster repeat business up to and including service-related issues.
Displays a professional, courteous demeanor towards customers while providing prompt, efficient service for all inquiries.
Efficiently enters and processes orders, returns, and customer inquiries (ESD updates, cancellations, etc.).
Answers questions/educates customers, providing purchasing suggestions as necessary.
Utilizes all available programs to achieve bi-weekly sales goals & performance metrics - phone, chats, texting tool, livechat tickets, quotes, etc.
Meets performance expectations of the position regarding customer service quality, customer contacts, and revenue targets.
Notifies Sales leadership team of trends or problems encountered.
Continues education through company sponsored program, LMS, improving their expertise in all supported vehicles.
Participates in special projects and performs other duties as assigned by management.
ESSENTIAL JOB FUNCTIONS (As required by the Americans with Disabilities Act - To be performed with or without reasonable accommodation)
Visual and hearing capability.
Ability to sit for long periods of time.
Ability to maintain attendance as defined by company policy.
Ability to work under pressure to meet strict deadlines.
Ability to operate general office equipment i.e., fax machine, photocopier, computer printer.
Ability to complete inbound & outbound calls, texts, chats, and emails with customers, vendors, and others.
Additionally, your role with Turn5, Inc. is deemed a Customer Critical Role. To satisfy the constant demand of our consumer base, positions within Customer Critical Roles may be subject to alternative work schedules during times of unforeseen circumstances.
#Sales25
$20-23 hourly Auto-Apply 7d ago
Remote Phone Sales Representative - Aftermarket Auto Parts
Turn 5, Inc. 4.2
Bloomington, IN jobs
Want to join a team of fellow muscle car, truck, and off-road enthusiasts? Come Dream, Build, and Drive with us!
Join our Sales Tech Team and earn up to $80,000+/year while working from HOME with our competitive earning potential opportunities below!
Starting Pay: $17/hour + hourly shift differential opportunities, with the potential to increase your rate up to $20-$23/hour with our Sales Tech Career Path Program.
Weekend Shift Pay: Weekend shifts (1 per week) are required for this role, but you'll earn an additional $5/hour on each weekend day you work!
Perfect Attendance Bonus: You have the opportunity to earn up to an additional $3/hour every two weeks for maintaining perfect attendance and other KPIs!
Sales-Based Performance Bonus: With our tiered sales-based bonus program, you have the opportunity to bonus up to $30,000+ per year by helping support automotive enthusiasts purchase parts for their dream builds!
WHO IS TURN5?
Turn5 is one of the largest and fastest growing e-commerce retailers in the Greater Philadelphia area. Best known for our award-winning, e-commerce platforms, AmericanMuscle.com, ExtremeTerrain.com, and AmericanTrucks.com, we've been engaging muscle car, truck, and off-road enthusiasts with exceptional products, services, and experiences since 2004. With the acquisition of Eckler's in 2022, a pioneer in classic car restoration & modification for over 60 years, Turn5's catalog of brands has expanded to now offer aftermarket automotive products for vehicles as classic as the Model T.
Our purpose, however, extends beyond selling car parts. We have a commitment to creating meaningful customer experiences at every step of their journey. Whether it's supplying a unique product that customizes the look and feel of their ride, providing thousands of educational videos for the DIYer or leveraging user generated content to inspire even the most experienced owner, we are obsessed with ensuring we reach as many like-minded gearheads across the globe.
POSITION SUMMARY
Under the direction of the Sales Management Team, the Sales Tech I aids our customers through their automotive accessories purchasing experience. This position is essential in directing consumers to the best aftermarket parts for their vehicle to create their dream build.
QUALIFICATIONS
Education: High school diploma or an equivalent combination of education and experience.
Must have or have the ability to acquire automotive knowledge in all supported vehicles.
Excellent sales ability and some product knowledge or ability to learn.
Ability to maintain attendance as defined by company policy.
Ability to maintain professionalism and use tact when dealing with difficult customers.
Proficiency in computer keyboarding and internet skills (i.e., Microsoft Word, Excel)
Must have a reliable PC and sufficient internet speed to be effective in the role and meet expectations. Dual monitors are highly recommended.
Excellent organizational skills with the ability to handle multiple tasks simultaneously.
Oral and written communication, interpersonal skills.
Ability to prioritize workload and meet deadlines.
Upon hire, successful completion of the Turn5 sales new hire training program.
Must reside in PA, OH, MD, VA, SC, GA, FL, MS, KS, TX, AR, WI, MN, IN, NV, or UT
Bi-lingual a plus
PERKS & BENEFITS
Health Insurance: Medical, dental, and vision coverage
Financial: 401(k)/Roth plans with generous company match!
Work Life Balance: Remote work, PTO (Paid Time Off), paid holidays, Paid Parental Leave, travel assistance & confidential life services (i.e., counseling, consultation & wellness services), YMCA membership reimbursements
Automotive Enthusiast Program:
Employee Discounts - All Turn5 employees are eligible for up to 50% off products on our 4 websites: AmericanMuscle.com, ExtremeTerrain.com, AmericanTrucks.com, and Ecklers.com. Employees are also eligible for up to 20% off Special Orders from WheelPros and Turn14.
Vehicle Mod Program - Own a vehicle we sell parts for? All Turn5 employees are eligible for an annual $250 reimbursement for designated products on AmericanMuscle.com, ExtremeTerrain.com, and AmericanTrucks.com to help you continuously mod one of your vehicles.
Race Reimbursements - Love going to car shows and races? All Turn5 employees are eligible for annual reimbursements for car show registration/admission fees.
Additional Benefits: Health Flexible Spending Accounts (FSA) & Dependent Care Accounts (DCA), Short-Term Disability (100% covered!) & Voluntary Long-Term Disability, Basic Life/AD&D Insurance (100% covered - up to 1x annual salary!) & Voluntary Additional Life Insurance, Pet Insurance
ESSENTIAL DUTIES AND RESPONSIBILITIES
Handles customer communication via calls, text messages, emails, and online chats regarding automotive accessory orders, product inquiries, and returns.
Makes outbound calls & text messages to existing customers to follow up on sales leads (tickets & quotes) and close sales.
Takes inbound calls, text messages, tickets & chats from any/all queues as needed and directed by the leadership team.
Uses excitement and product knowledge to sell automotive accessories.
Uses sales in one category to suggest corresponding modifications to enhance the customer's vehicle, such as lowering kits, lift kits, suspension components, front & rear bumpers, front bumper & winch, LED light upgrades, etc.
Builds rapport with customers to foster repeat business up to and including service-related issues.
Displays a professional, courteous demeanor towards customers while providing prompt, efficient service for all inquiries.
Efficiently enters and processes orders, returns, and customer inquiries (ESD updates, cancellations, etc.).
Answers questions/educates customers, providing purchasing suggestions as necessary.
Utilizes all available programs to achieve bi-weekly sales goals & performance metrics - phone, chats, texting tool, livechat tickets, quotes, etc.
Meets performance expectations of the position regarding customer service quality, customer contacts, and revenue targets.
Notifies Sales leadership team of trends or problems encountered.
Continues education through company sponsored program, LMS, improving their expertise in all supported vehicles.
Participates in special projects and performs other duties as assigned by management.
ESSENTIAL JOB FUNCTIONS (As required by the Americans with Disabilities Act - To be performed with or without reasonable accommodation)
Visual and hearing capability.
Ability to sit for long periods of time.
Ability to maintain attendance as defined by company policy.
Ability to work under pressure to meet strict deadlines.
Ability to operate general office equipment i.e., fax machine, photocopier, computer printer.
Ability to complete inbound & outbound calls, texts, chats, and emails with customers, vendors, and others.
Additionally, your role with Turn5, Inc. is deemed a Customer Critical Role. To satisfy the constant demand of our consumer base, positions within Customer Critical Roles may be subject to alternative work schedules during times of unforeseen circumstances.
#Sales25
$20-23 hourly Auto-Apply 7d ago
Remote Phone Sales Representative - Aftermarket Auto Parts
Turn5 Inc. 4.2
Indiana jobs
Want to join a team of fellow muscle car, truck, and off-road enthusiasts? Come Dream, Build, and Drive with us! Join our Sales Tech Team and earn up to $80,000+/year while working from HOME with our competitive earning potential opportunities below!
* Starting Pay: $17/hour + hourly shift differential opportunities, with the potential to increase your rate up to $20-$23/hour with our Sales Tech Career Path Program.
* Weekend Shift Pay: Weekend shifts (1 per week) are required for this role, but you'll earn an additional $5/hour on each weekend day you work!
* Perfect Attendance Bonus: You have the opportunity to earn up to an additional $3/hour every two weeks for maintaining perfect attendance and other KPIs!
* Sales-Based Performance Bonus: With our tiered sales-based bonus program, you have the opportunity to bonus up to $30,000+ per year by helping support automotive enthusiasts purchase parts for their dream builds!
WHO IS TURN5?
Turn5 is one of the largest and fastest growing e-commerce retailers in the Greater Philadelphia area. Best known for our award-winning, e-commerce platforms, AmericanMuscle.com, ExtremeTerrain.com, and AmericanTrucks.com, we've been engaging muscle car, truck, and off-road enthusiasts with exceptional products, services, and experiences since 2004. With the acquisition of Eckler's in 2022, a pioneer in classic car restoration & modification for over 60 years, Turn5's catalog of brands has expanded to now offer aftermarket automotive products for vehicles as classic as the Model T.
Our purpose, however, extends beyond selling car parts. We have a commitment to creating meaningful customer experiences at every step of their journey. Whether it's supplying a unique product that customizes the look and feel of their ride, providing thousands of educational videos for the DIYer or leveraging user generated content to inspire even the most experienced owner, we are obsessed with ensuring we reach as many like-minded gearheads across the globe.
POSITION SUMMARY
Under the direction of the Sales Management Team, the Sales Tech I aids our customers through their automotive accessories purchasing experience. This position is essential in directing consumers to the best aftermarket parts for their vehicle to create their dream build.
QUALIFICATIONS
* Education: High school diploma or an equivalent combination of education and experience.
* Must have or have the ability to acquire automotive knowledge in all supported vehicles.
* Excellent sales ability and some product knowledge or ability to learn.
* Ability to maintain attendance as defined by company policy.
* Ability to maintain professionalism and use tact when dealing with difficult customers.
* Proficiency in computer keyboarding and internet skills (i.e., Microsoft Word, Excel)
* Must have a reliable PC and sufficient internet speed to be effective in the role and meet expectations. Dual monitors are highly recommended.
* Excellent organizational skills with the ability to handle multiple tasks simultaneously.
* Oral and written communication, interpersonal skills.
* Ability to prioritize workload and meet deadlines.
* Upon hire, successful completion of the Turn5 sales new hire training program.
* Must reside in PA, OH, MD, VA, SC, GA, FL, MS, KS, TX, AR, WI, MN, IN, NV, or UT
* Bi-lingual a plus
PERKS & BENEFITS
* Health Insurance: Medical, dental, and vision coverage
* Financial: 401(k)/Roth plans with generous company match!
* Work Life Balance: Remote work, PTO (Paid Time Off), paid holidays, Paid Parental Leave, travel assistance & confidential life services (i.e., counseling, consultation & wellness services), YMCA membership reimbursements
* Automotive Enthusiast Program:
* Employee Discounts - All Turn5 employees are eligible for up to 50% off products on our 4 websites: AmericanMuscle.com, ExtremeTerrain.com, AmericanTrucks.com, and Ecklers.com. Employees are also eligible for up to 20% off Special Orders from WheelPros and Turn14.
* Vehicle Mod Program - Own a vehicle we sell parts for? All Turn5 employees are eligible for an annual $250 reimbursement for designated products on AmericanMuscle.com, ExtremeTerrain.com, and AmericanTrucks.com to help you continuously mod one of your vehicles.
* Race Reimbursements - Love going to car shows and races? All Turn5 employees are eligible for annual reimbursements for car show registration/admission fees.
* Additional Benefits: Health Flexible Spending Accounts (FSA) & Dependent Care Accounts (DCA), Short-Term Disability (100% covered!) & Voluntary Long-Term Disability, Basic Life/AD&D Insurance (100% covered - up to 1x annual salary!) & Voluntary Additional Life Insurance, Pet Insurance
ESSENTIAL DUTIES AND RESPONSIBILITIES
* Handles customer communication via calls, text messages, emails, and online chats regarding automotive accessory orders, product inquiries, and returns.
* Makes outbound calls & text messages to existing customers to follow up on sales leads (tickets & quotes) and close sales.
* Takes inbound calls, text messages, tickets & chats from any/all queues as needed and directed by the leadership team.
* Uses excitement and product knowledge to sell automotive accessories.
* Uses sales in one category to suggest corresponding modifications to enhance the customer's vehicle, such as lowering kits, lift kits, suspension components, front & rear bumpers, front bumper & winch, LED light upgrades, etc.
* Builds rapport with customers to foster repeat business up to and including service-related issues.
* Displays a professional, courteous demeanor towards customers while providing prompt, efficient service for all inquiries.
* Efficiently enters and processes orders, returns, and customer inquiries (ESD updates, cancellations, etc.).
* Answers questions/educates customers, providing purchasing suggestions as necessary.
* Utilizes all available programs to achieve bi-weekly sales goals & performance metrics - phone, chats, texting tool, livechat tickets, quotes, etc.
* Meets performance expectations of the position regarding customer service quality, customer contacts, and revenue targets.
* Notifies Sales leadership team of trends or problems encountered.
* Continues education through company sponsored program, LMS, improving their expertise in all supported vehicles.
* Participates in special projects and performs other duties as assigned by management.
ESSENTIAL JOB FUNCTIONS (As required by the Americans with Disabilities Act - To be performed with or without reasonable accommodation)
* Visual and hearing capability.
* Ability to sit for long periods of time.
* Ability to maintain attendance as defined by company policy.
* Ability to work under pressure to meet strict deadlines.
* Ability to operate general office equipment i.e., fax machine, photocopier, computer printer.
* Ability to complete inbound & outbound calls, texts, chats, and emails with customers, vendors, and others.
* Additionally, your role with Turn5, Inc. is deemed a Customer Critical Role. To satisfy the constant demand of our consumer base, positions within Customer Critical Roles may be subject to alternative work schedules during times of unforeseen circumstances.
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