o Completes medical records in a timely manner as per the medical record completion policy. o Timely respond to messages and phone calls from support staff and other office team members. o Attends a minimum of 75% of Cooperative meetings as scheduled and requested. o Remains knowledgeable of and works with a care team to coordinate plans to improve population health (quality measures) to achieve benchmarks.
o Maintains active licensure throughout all terms of employment.
o Complies with federal, state, and local legal and professional requirements
CLINICAL
o Collects medical histories, performs physical examinations, make appropriate and timely medical diagnosis based upon the history and physical exam for assigned patients.
o Orders appropriate laboratory and other tests to confirm or evaluate the medical situation o Makes sound clinical decisions creating treatment plans in accordance with the common standard of care, statues, regulations, and protocols regulating the profession.
o Monitors the effectiveness of treatment and care plans.
o Issue medication prescriptions in accordance with treatment guidelines and standards of care. o Provide patients with clear understandable information on their health, status of their acute disease, chronic disease, and psychiatric diagnoses.
o Provide patient education regarding medications, risks, benefits, and reasonable expectations o Directs coordination of patient care with patients and other members of the clinical team. o Provides education to the patient that empowers them to be in control of their personal health by being knowledgeable of their chronic or episodic illnesses.
o Provides medical supervision to support staff in implementing the plan of care.
o Takes into account the patient's psychosocial and social determinants of health when establishing care plans.
Overall
o Provides appropriate information necessary for accurate billing (i.e. indicating appropriate CPT and ICD10 codes for services rendered).
o Serves as a preceptor to primary care professional students.
o Assists with administrative efforts in quality assurance and quality improvement initiatives related to the management of patients with primary care and / or psychiatric issues.
o Works collaboratively with all care team members to provide a patientcentered medical home. Focuses on quality of care for all patients.
o Maintains shared goals, mutual respect and trust with all care team members.
o Maintains coordinated patient care across multiple settings. Works collaboratively with community partners to provide quality patient care.
o Works effectively on a team and communicates respectfully with patients and all staff members based on shared goals and mutual respect. This includes demonstrating adaptability to continuous efforts to improve patient care and willingness to be an active care team member engaged in ongoing process and quality improvement projects with the framework of the patientcentered medical home.
o Honors patient rights to privacy and confidentiality. Adheres to strict patient, customer, and business confidentiality standards.
ADDITIONAL FUNCTIONS
Participate in quality improvement projects outlined by organizational leadership.
Performs other duties as assigned by the Chief Executive Officer (CEO), Chief Medical Officer (CMO), and / or Behavioral Health Division Director.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position requires intermittent moderate physical activity, including standing, walking, bending, kneeling, stooping, sitting, twisting, squatting, pushing, grasping, pushing/puling, fine manipulation, reaching above the shoulder, computer use, crouching as well as lifting and supporting patients. Must be able to lift 25 pounds and be able to sit, stand, stoop, squat, for more than four (4) hours per day.
Work environment involves exposure to potentially dangerous material and situations that require following extensive safety precautions and may include the use of personal protective equipment. Will work with blood or bloodborne pathogens require OSHA training.
While performing the duties of this job, the employee is regularly required to talk and hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
This position requires BLS certification, ability to wear a respirator, and preparing and administering medications, all of which involves chemical and/or biohazard exposure.
Cooperative Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
QUALIFICATIONS
Medical Doctor
o Must be licensed physician in good standing.
o Must maintain required amount of CME to meet licensure and specialty board requirements.
o Must maintain DEA and controlled substance registration in good standing.
o Current BLS certification, if ACLS, PALS, or NALS certified for BCLS will be waived. Nurse Practitioner
o Must be certified by a nationally accredited credentialing agency.
o Current licensure as RN in the state of South Carolina.
o Certified by appropriate credentialing organization recognized by South Carolina as a Nurse Practitioner.
o Maintains current signed protocols reviewed and revised annually and as needed. Physician's Assistant
o Must have national certification and current licensure by the state of South Carolina. o Maintains current signed protocols reviewed and revised annually and as needed.
EXPERIENCE
Working with electronic health records
Working knowledge of social and cultural factors of communities served
Ability to communicate and work effectively with a widely varying population
Ability to understand patient attitudes and needs, develop and orient program goals and concepts accordingly, and to work effectively toward their accomplishment with all staff members Ability to supervise, motivate, and direct professional staff
Ability to establish and maintain effective working relationships with coworkers Strong interpersonal and communication skills and the ability to work effectively on a care team Proven relational competence to work on a team with mutual respect for all team members Skills to provide quality care based on the shared goals of the care team
Adaptability to continuous efforts to improve patient care. Eagerness to learn.
Ability to work under pressure and high stress, maintain personal composure, evaluate situations and act/react appropriately, and use tact in dealing with visitors, patients, and difficult situations. Ability to communicate orally and in writing, make appropriate decisions on inquiries, and provide clear and concise written and oral information/presentations to a wide variety of staff Ability to interpret and conform program operations to applicable laws, rules, regulations, and funding source requirements according to acceptable to standards.
PREFERRED QUALIFICATIONS
Bilingual in English and Spanish
SUPERVISORY RESPONSIBILITY
Licensed mental/behavioral health professionals as needed for patient care protocols PMHNP students as needed
COMPETENCIES
Understanding of electronic medical record and billing systems and related applications Patient Centered Medical Home (PCMH)
Teamwork Orientation
Problem Solving/Analysis
Communication Proficiency
Learning Orientation
Ethical Conduct
WORKING CONDITIONS
The employee must understand and accept the possibility of exposure of inside environmental conditions such as communicable diseases, noise, blood and bloodborne diseases, and physical injury/verbal abuse from an outof control patient. The employee must be able to comply with the Centers for Disease Control Universal Precautions when indicated. The employee must be able to comply with the ACHC TB Control Plan including PPD testing as required.