Family service assistant job description

MAMORANECK, NY- Incredible family (both parents are attorneys) with a 10 year old (girl) and 12 year old (boy), are looking for a FULL-TIME NANNY or MANNY/ HOUSEHOLD ASSISTANT to join their household ASAP. This person must be available and flexible enough to work a fluid schedule. Both parents work full-time and have very demanding schedules. Mom does work from home more often than not, so the schedule will fluctuate, so you must be flexible. They can easily guarantee 40 hrs/wk, M-F. Pay is commensurate with experience via payroll in compliance with state's tax laws + overtime + PTO. They typically take 6-7 weeks of vacation a year, in which you are welcome to come or use that as paid time off.

They are looking for someone who is going to partner with them, to help with the kids and the household schedule. The kids are the primary responsibility but while they are at school and as they become more independent, they are looking for a family assistant/house manager who can have a long term career with their family. They need someone who can work independently and is proactive rather than requiring them to give a list of to-dos. They have a few investment properties that they would also like the person to assist with managing if possible but not required.

Mom is essentially looking for her right hand! You will be in charge of all childcare related duties and in helping with the the scheduling & functioning of the household! You will be responsible for helping with getting the kids to and from school and activities, grocery shopping, organization, meal prep, helping with homework, etc. They are seeking someone who is super smart, resourceful, and someone who can anticipate needs. A real problem- solver and fast thinker, who is quick on their feet and always prepared! They have a 9lb Cavapoo who will be your best friend, you will help manage his care and set up appointments. They live in a quiet part of town about 1 mile from the train (but up a very big hill). They have a hiking trail nearby for walks. Lots of street parking. They have a car for the nanny to use but you must have your own vehicle to use as well if needed, gas and mileage reimbursement provided.

The children have Spanish at home once a week, music lessons at home once a week and then afterschool sports 2-3 times a week. They go to school no later than 8:07 am (son leaves for school at 7:17 and daughter at 8:07) and get home via bus around 3:30 unless they have sports which happen either at school or need to be driven to sports. The children are fun and outgoing. Generally they get along really well. They love to be outdoors and play tag or ride their bikes. They also love reading and playing chess. Both kids love to be in the kitchen and help cooking or baking.

They are ideally looking for someone who is a self-starter and organized. Flexibility is key as the hours can change but they are able to give a schedule in the beginning of the month. They are looking fo someone who is going to assist them in managing the day-to-day and longer term of the kids and household. Punctuality is of utmost importance! They want someone who loves the outdoors and enjoys being active. Ideally, this person can play with the kids but also sit with them in a quiet moment. Both kids love to play lacrosse, read and to play chess.

They spend a month in August in Nantucket, so would love for you to ideally accompany them for the month (or at least two weeks) there as well. They do require occasional evenings and overnights from time to time.

Looking for someone to start ASAP. They are open to a NATIONWIDE SEARCH and are willing to provide relocation assistance for the best fit!
Qualifications BA/BS college degree | AA in related field of study

CPR/First Aid Certification (renew as needed)

Ability to make a one-year commitment unless applying for a temporary position

A passion for working with children

Two+ years childcare experience

Excellent work and personal references

U.S. driver's license (this does not apply to NYC residents)

Complete Stop the Silence Training upon Membership Fluent in English/Bilingual a plus

Competent swimmer

Non-smoker

Willing to go through extensive Background Check

Must be Live-Scanned and registered with Trustline if CA resident

Willingness to show proof of immunizations

No-cell phone driving signed guarantee

Must be eligible to work in the U.S. Number of Hours Per Week 40

Please see job description for details.

**Time Type:**

Part time

**Department:**

CC017210 Family Services

**Summary:**

Creates a safe, caring, supportive environment for families through expertise in meeting basic needs of families of sick or hospitalized children. Demonstrates excellent communication skills, effectively manages stressful situations, maintains appropriate professional boundaries, demonstrates a high level of problem solving and conflict resolution skills, while providing services to families in a caring, compassionate manner.

**Additional Information:**

**Required Education:**

High School Diploma

**Recommended Education:**

Bachelor's Degree

**Required Work Experience:**

Related Field - 2 years of experience

**Recommended Work Experience:**

Social Work - 1 year Medical or Pediatric Social Work experience

**Required Certifications:**

**Recommended Certifications:**

**Description**

1. To promote and provide a warm, caring atmosphere in the waiting area by focusing on the needs of the family. Ensuring space is organized, neat, and clean and consistently appears welcoming.

2. Thoroughly orients parents and caregivers to the waiting area, key hospital functions and resources.

3. Responds promptly, appropriately, and professionally to patient/family and staff perceptions of and needs for care and services.

4. Uses problem solving and conflict resolution techniques to diffuse issues and negotiate satisfactory outcomes between employees, patients, families and visitors.

5. Collaborates with other AC departments (e.g., Social Work, Child Life, Pastoral Care, Environmental Services, Nursing, Security) in order to promptly address and resolve identified issues.

6. Participates in resource mobilization under the direction of Surgical Services and assists patients/families with paperwork for specific programs and resources, including lodging, meals, Ronald McDonald, educational information (i.e., Connection Center, AC Parent Resource Library).

7. Performs administrative tasks and duties efficiently and effectively

8. Completes projects for the department and enters statistical information into the computer.

9. Keeps supplies stocked and appropriately notifies Supervisor when supplies are in need of replenishment.

10. Performs other duties as assigned.

Arkansas Children's provides equal employment opportunity to all persons without regard to age, race, color, religion, national origin or citizenship status, disability, military status, sexual orientation, gender identity or expression, pregnancy or any other category protected by federal, state and local laws. Further, Arkansas Children's will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

The City of Boulder is a great place to live, work, grow and play.

With over 300 miles of dedicated bikeways and more than 150 miles of hiking trails, Boulder values active lifestyles and access to nature. Forty-six thousand acres of protected land provide open space for passive recreation, natural environments, and a green belt around the city. With world class restaurants and art and music venues, The City of Boulder values diverse culture.

Respect is one of our five City Values(including Customer Service, Collaboration, Integrity, and Innovation)and we are committed to equity, diversity, and inclusion. We celebrate and support our differences across all spectrums, including but not limited to ethnicity, gender, age,disability,and sexuality. Through our focus on Racial Equity, ouremployee benefits, and the many programs resources we offer our staff, we continually strive to weave respect for one another into the fabric of our organization.

Add your voice and talents to the City of Boulder and help us grow in service excellence for an inspired future.

SUMMARY:

As part of the afterschool team, the Program Assistant Temp assists the Family Outreach Coordinator (FOC) with daily tasks associated with running the FRS Afterschool Program. This position is responsible for providing excellent customer service in-person and/or over the phone to support parents/guardians/caretakers with program logistics, as directed by the FOC. This position includes student supervision.

This 10-hour temp position is available at five FRS sites, elementary schools within the city of Boulder: Columbine, Creekside, Crest View, University Hill and Whittier International. Program runs between the third week of August and the end of May. Schedules to be determined at each school, but generally are 2-5 p.m. Monday to Thursday for a total of 23-24 weeks, September-May. Spanish language ability is not required for Creekside Elementary. The Family Resource Schools (FRS) program is a partnership with the Boulder Valley School District (BVSD) located at five elementary schools within the City of Boulder. FRS supports families in raising healthy, thriving children and serves the whole school community with focus on at-risk, traditionally under-represented and under-served children and families.

The starting pay for this position is $17.42 - $18.00 hourly, commensurate with experience.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

* Assists with daily setup and teardown tasks and as needed, in support of other afterschool events
* Assists with distribution of snacks, collection of attendance and dismissal
* Supervises students to ensure safe behaviors
* Provides excellent customer service to parents/guardians/caretakers seeking information
* Performs administrative tasks related to the program
* Communicates with afterschool program instructors and school staff to ensure program runs smoothly and per program requirements

MINIMUM QUALIFICATIONS:

* Ability and desire to work in an elementary school setting • Bilingual English/Spanish
* Availability to work Mondays through Thursdays between 2-5 p.m., mid-September to end of May
* Proficiency in Word, Excel, and Outlook and Google platform
* Ability to work with individuals from diverse ethnic, cultural and socioeconomic backgrounds in a fair, supportive and cooperative manner
* Ability to communicate effectively with students, parents and city/school staff

PREFERRED QUALIFICATIONS:

* Experience working with elementary aged children
* Ability to read and write in English and Spanish

REQUIRED EDUCATION AND EXPERIENCE:

* One-year professional experience in customer service or working with children and/or any combination

SUPERVISION:

Supervision Received: Wanda Pelegrina Caldas Supervision

Exercised: None

WORKING CONDITIONS AND REQUIREMENTS:

* Acceptable background check including criminal history, sex offender and child abuse & neglect registries
* Works independently with minimal supervision, prioritizes and resolves problems and manages multiple projects; successfully performs in team-oriented environment
* Able to work with a wide range of sensitive issues and maintain confidentiality
* Responsible for safety of self and others, materials and equipment. Takes proper safety precautions to prevent accidents

The City of Boulder provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law.