What does a family service assistant do?
A family service assistant offers practical and emotional support to family service workers in support of families. Family service workers are often assigned to at-risk clients through government or social service agencies. A service assistant assesses these families' needs to identify how to resolve issues. A family service assistant must have good communication skills, be calm under pressure, and be adaptable.
Family service assistant responsibilities
Here are examples of responsibilities from real family service assistant resumes:
- Manage the battalion Facebook page to disseminate information out to a more widespread audience.
- Assist patrons at check-in station, manage equipment rentals, operate POS system and member database.
- Research and apply knowledge of food allergies and restrictions.
- Create and conduct small and large group briefings using PowerPoint.
- Maintain records on parent and child food allergies, as needed.
- Participate and present monthly orientations for new participants in the TANF and PSP programs.
- Assist military service members, veterans, and their families with resources specific to their needs.
- Monitor the virtual website and Facebook website daily to ensure that security protocol is being follow.
- Conduct background checks, to ensure compliance with administrative rules for participants to receive TANF assistance.
- Prepare and assist staff members with PowerPoint slide presentations, handouts, and course materials for classes.
- Shop for household groceries, run errands, accept deliveries to the home and answer the phone.
- Use locally generate funds for special events that foster unit cohesion, morale, and family readiness.
- Prepare memorial folders, online obituaries, notices, veterans paper work, and any other necessary clerical duties.
- Provide a balance and healthy diet, stocking the house with groceries need to feed and cleaning of household members.
- Publicize morale support events and assist in evaluating and assessing communication quality and overall effectiveness.
Family service assistant skills and personality traits
We calculated that 19% of Family Service Assistants are proficient in Social Work, Child Care, and Community Resources. They’re also known for soft skills such as Communication skills, Compassion, and Interpersonal skills.
We break down the percentage of Family Service Assistants that have these skills listed on their resume here:
- Social Work, 19%
Collaborated with social workers, therapists and family members in establishing stability for the family system.
- Child Care, 16%
Determined child care eligibility with verification of all income.
- Community Resources, 11%
Identified inadequacies of existing community resources and the need for individual services and advocated for improved new services.
- Social Services, 6%
Assisted clients with translation services, program certification and obtaining local social services
- Mental Health, 6%
Worked on therapeutic goals provided by the case manager of the youth who are in mental health services within the agency.
- Community Agencies, 4%
Promote and develop team-building relationships with community agencies, volunteers and Family Readiness Support Assistance throughout the military community.
"social work," "child care," and "community resources" are among the most common skills that family service assistants use at work. You can find even more family service assistant responsibilities below, including:
Communication skills. One of the key soft skills for a family service assistant to have is communication skills. You can see how this relates to what family service assistants do because "social and human service assistants talk with clients about the challenges in their lives and assist them in getting help." Additionally, a family service assistant resume shows how family service assistants use communication skills: "mass communications with email distribution lists and e army family messaging. "
Compassion. Many family service assistant duties rely on compassion. "social and human service assistants often work with people who are in stressful and difficult situations," so a family service assistant will need this skill often in their role. This resume example is just one of many ways family service assistant responsibilities rely on compassion: "provided compassion and dedication to ensure residents well-being and quality of life. "
Interpersonal skills. Another skill that relates to the job responsibilities of family service assistants is interpersonal skills. This skill is critical to many everyday family service assistant duties, as "social and human service assistants must make their clients feel comfortable discussing sensitive issues." This example from a resume shows how this skill is used: "managed and maintained clean and pristine operating rooms maintained excellent interpersonal relations with all patients and medical staff. "
Organizational skills. family service assistant responsibilities often require "organizational skills." The duties that rely on this skill are shown by the fact that "social and human service assistants must often complete lots of paperwork and work with many different clients." This resume example shows what family service assistants do with organizational skills on a typical day: "utilized exceptional organizational skills when acting as the point of contact for local soldier, veteran, and family events. "
Problem-solving skills. Another crucial skill for a family service assistant to carry out their responsibilities is "problem-solving skills." A big part of what family service assistants relies on this skill, since "social and human service assistants help clients find solutions to their problems." How this skill relates to family service assistant duties can be seen in an example from a family service assistant resume snippet: "use analytical methods to identify, evaluate, and recommend solutions of controversial issues. "
Time-management skills. While "time-management skills" is last on this skills list, don't underestimate its importance to family service assistant responsibilities. Much of what a family service assistant does relies on this skill, seeing as "social and human service assistants often work with many clients." Here is a resume example of how this skill is used in the everyday duties of family service assistants: "meet deadlines in order to assist social workers with their paperwork and court hearings. "
The three companies that hire the most family service assistants are:
- CARE31 family service assistants jobs
- Go! Retail Group15 family service assistants jobs
- Nanny6 family service assistants jobs
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Compare different family service assistants
Family service assistant vs. Service worker
A service worker is responsible for assisting the community welfare development by providing social services to an organization or specific individual groups, supporting their needs, and addressing their community concerns. Service workers also offer counseling services to their clients to guide them on how they manage their life crises, developing community activities and job opportunities to help citizens with their financial needs by consulting local organizations. A service worker must have strong leadership and communication skills, as well as deep engagement with the community to assess the client's situation properly.
While similarities exist, there are also some differences between family service assistants and service worker. For instance, family service assistant responsibilities require skills such as "provides administrative support," "treatment plan," "family support," and "deployment cycle." Whereas a service worker is skilled in "customer service," "cleanliness," "patients," and "rehabilitation." This is part of what separates the two careers.
Service workers earn the highest salaries when working in the government industry, with an average yearly salary of $36,743. On the other hand, family service assistants are paid more in the non profits industry with an average salary of $36,974.The education levels that service workers earn slightly differ from family service assistants. In particular, service workers are 2.4% less likely to graduate with a Master's Degree than a family service assistant. Additionally, they're 0.2% less likely to earn a Doctoral Degree.Family service assistant vs. Service provider
Service providers are individuals or entities offering services to an organization and other parties. They provide storage, processing, or network services. The providers offer organizations real estate, communications, education, legal, and consulting services. It is their job to complete the requested tasks of their clients, provide solutions to network problems, and recommend options based on the needs of their clients. They also suggest changes or opportunities necessary within the organization.
Each career also uses different skills, according to real family service assistant resumes. While family service assistant responsibilities can utilize skills like "child care," "provides administrative support," "community agencies," and "treatment plan," service providers use skills like "customer service," "cleanliness," "strong customer service," and "patients."
Service providers earn a higher average salary than family service assistants. But service providers earn the highest pay in the insurance industry, with an average salary of $37,005. Additionally, family service assistants earn the highest salaries in the non profits with average pay of $36,974 annually.Average education levels between the two professions vary. Service providers tend to reach similar levels of education than family service assistants. In fact, they're 2.8% more likely to graduate with a Master's Degree and 0.2% more likely to earn a Doctoral Degree.Family service assistant vs. Youth assistant
A youth assistant is responsible for developing activity plans and scheduling programs in line with a child or youth's unique needs. As a youth assistant, you'll need to observe and understand a kid's needs and incorporate activities or social plans to help the child develop. Youth assistants are tasked with meeting the child's unique social, physical, emotional, and intellectual needs. A youth assistant also instructs, demonstrates, facilitates, and leads various program activities to benefit the child or youth in care.
Some important key differences between the two careers include a few of the skills necessary to fulfill the responsibilities of each. Some examples from family service assistant resumes include skills like "social work," "child care," "community resources," and "social services," whereas a youth assistant is more likely to list skills in "child guidance," "cpr," "community services," and "youth program. "
Youth assistants typically earn similar educational levels compared to family service assistants. Specifically, they're 3.8% less likely to graduate with a Master's Degree, and 0.1% less likely to earn a Doctoral Degree.Family service assistant vs. Service person
A service person responds to clients in their office and provides amenities. Generally, they respond to phone calls and distribute messages about meetings or conferences. They may also handle scheduling meetings, organizing paperwork, and managing filing systems. They must coordinate with staff.
Types of family service assistant
Updated January 8, 2025
