What Does a Family Service Assistant Do?

A family service assistant offers practical and emotional support to family service workers in support of families. Family service workers are often assigned to at-risk clients through government or social service agencies. A service assistant assesses these families' needs to identify how to resolve issues. A family service assistant must have good communication skills, be calm under pressure, and be adaptable.

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Family Service Assistant Responsibilities

Here are examples of responsibilities from real family service assistant resumes representing typical tasks they are likely to perform in their roles.

Manage the battalion Facebook page to disseminate information out to a more widespread audience.
Assist patrons at check-in station, manage equipment rentals, operate POS system and member database.
Research and apply knowledge of food allergies and restrictions.
Create and conduct small and large group briefings using PowerPoint.
Maintain records on parent and child food allergies, as needed.
Participate and present monthly orientations for new participants in the TANF and PSP programs.
Assist military service members, veterans, and their families with resources specific to their needs.
Monitor the virtual website and Facebook website daily to ensure that security protocol is being follow.
Conduct background checks, to ensure compliance with administrative rules for participants to receive TANF assistance.
Prepare and assist staff members with PowerPoint slide presentations, handouts, and course materials for classes.
Shop for household groceries, run errands, accept deliveries to the home and answer the phone.
Use locally generate funds for special events that foster unit cohesion, morale, and family readiness.
Prepare memorial folders, online obituaries, notices, veterans paper work, and any other necessary clerical duties.
Provide a balance and healthy diet, stocking the house with groceries need to feed and cleaning of household members.
Publicize morale support events and assist in evaluating and assessing communication quality and overall effectiveness.

Family Service Assistant Job Description

Between the years 2018 and 2028, family service assistant jobs are expected to undergo a growth rate described as "much faster than average" at 13%, according to the Bureau of Labor Statistics. So if the thought "should I become a family service assistant?" Has crossed your mind, maybe you should take the growth rate into account. In addition, the number of family service assistant opportunities that are projected to become available by 2028 is 52,200.

On average, the family service assistant annual salary is $33,090 per year, which translates to $15.91 an hour. Generally speaking, family service assistants earn anywhere from $18,000 to $59,000 a year, which means that the top-earning family service assistants make $48,000 more than the ones at the lower end of the spectrum.

As is the case with most jobs, it takes work to become a family service assistant. Sometimes people change their minds about their career after working in the profession. That's why we looked into some other professions that might help you find your next opportunity. These professions include a service worker, service provider, youth assistant, and service person.

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5 Family Service Assistant Resume Examples

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Jesse Hughes Family Service Assistant Contact Information Bolingbrook, IL (740) 555-8257 jhughes@example.com Skills Market Surveys Property Management Square Feet Special Education Occupancy Rate Family Readiness Group Deployment Cycle Credit Checks Local Businesses Lease Agreements Employment History Family Service Assistant 2018 - Present Prospect Airport Services Bolingbrook, IL Worked in a fast pace environment and kept a customer service attitude. Assisted passengers boarding aircraft and in transporting throughout airport * Baggage handler * Customer service representative Confirmed that all assistance was coordinated in a timely fashion to airline customer service standards. Family Service Assistant 2017 - 2018 Ulta Beauty Bolingbrook, IL Handled all customer relations issues in a gracious manner and in accordance with company policies. Stay up to date on company policies and ensure policies, standards and procedures are maintained and followed. Provided excellent customer service, phone etiquette, technical support to student's utilizing computers and facilities. Leasing Consultant 2015 - 2017 Lincoln Property Company Miami, FL Performed all facets of property management services. Qualify prospective tenants Secret Shopper (quality control) Process lease contracts and renewals Liaison between tenant and Property Management Prepare lease agreements and routine correspondence. Maintain accurate accounting records for resident accounts using Rent Roll accounting/property management system. Education Bachelor's Degree Business 2012 - 2015 Miami Dade College Miami, FL


Debra Jordan Family Service Assistant Contact Info Las Vegas, NV (750) 555-6833 djordan@example.com Skills PowerpointRoom ChecksIntellectual DisabilitiesSubstance AbuseCommunicationEducational ProgramsFamily Readiness GroupCPRAccurate InformationRecreational Activities Employment History Family Service Assistant 2016 - Present Clark County Las Vegas, NV Watch for inner unit youth communication and separate codefendants or possible codefendants to keep court proceedings valid and reliable. Call center , Customer service answering high volume calls. Acted as liaison and first point of contact for emergency situations along with 911 dispatches if needed. Provide Administrative support to all level of commands and to the Family Readiness Group. Family Service Assistant 2011 - 2016 Prospect Airport Services Las Vegas, NV Worked in a fast pace environment and kept a customer service attitude. Residential Advisor 2009 - 2010 University of California Press Davis, CA Drafted incident reports, kept detailed records of behavior, and ensured all records were managed following HIPAA compliance policies. Worked closely with youth between the ages of 10 and 17 in treatment for both substance abuse and behavioral issues. Administered bedside and personal care, such as ambulation or personal hygiene assistance. Education Master's Degree Psychology 2010 - 2011 University of California - Davis Davis, CA Bachelor's Degree Psychology 2006 - 2009 University of California - Davis Davis, CA


Debra Jordan Family Service Assistant Las Vegas, NV (750) 555-6833 djordan@example.com Experience Family Service Assistant2016 - Present Clark County•Las Vegas, NV Watch for inner unit youth communication and separate codefendants or possible codefendants to keep court proceedings valid and reliable. Call center , Customer service answering high volume calls. Acted as liaison and first point of contact for emergency situations along with 911 dispatches if needed. Provide Administrative support to all level of commands and to the Family Readiness Group. Family Service Assistant2011 - 2016 Prospect Airport Services•Las Vegas, NV Worked in a fast pace environment and kept a customer service attitude. Residential Advisor2009 - 2010 University of California Press•Davis, CA Drafted incident reports, kept detailed records of behavior, and ensured all records were managed following HIPAA compliance policies. Worked closely with youth between the ages of 10 and 17 in treatment for both substance abuse and behavioral issues. Administered bedside and personal care, such as ambulation or personal hygiene assistance. Skills PowerpointRoom ChecksIntellectual DisabilitiesSubstance AbuseCommunicationEducational ProgramsFamily Readiness GroupCPRAccurate InformationRecreational Activities Education Master's Degree Psychology2010 - 2011 University of California - Davis•Davis, CA Bachelor's Degree Psychology2006 - 2009 University of California - Davis•Davis, CA

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Family Service Assistant Skills and Personality Traits

We calculated that 19% of Family Service Assistants are proficient in Social Work, Child Care, and Community Resources. They’re also known for soft skills such as Communication skills, Compassion, and Interpersonal skills.

We break down the percentage of Family Service Assistants that have these skills listed on their resume here:

Social Work, 19%
Collaborated with social workers, therapists and family members in establishing stability for the family system.
Child Care, 16%
Determined child care eligibility with verification of all income.
Community Resources, 11%
Identified inadequacies of existing community resources and the need for individual services and advocated for improved new services.
Social Services, 6%
Assisted clients with translation services, program certification and obtaining local social services
Mental Health, 6%
Worked on therapeutic goals provided by the case manager of the youth who are in mental health services within the agency.
Community Agencies, 4%
Promote and develop team-building relationships with community agencies, volunteers and Family Readiness Support Assistance throughout the military community.

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"social work," "child care," and "community resources" aren't the only skills we found family service assistants list on their resumes. In fact, there's a whole list of family service assistant responsibilities that we found, including:

Arguably the most important personality trait for a family service assistant to have happens to be communication skills. An example from a resume said this about the skill, "social and human service assistants talk with clients about the challenges in their lives and assist them in getting help" Additionally, other resumes have pointed out that family service assistants can use communication skills to "mass communications with email distribution lists and e army family messaging. "

While it may not be the most important skill, we found that many family service assistant duties rely on compassion. This example from a family service assistant explains why: "social and human service assistants often work with people who are in stressful and difficult situations." This resume example is just one of many ways family service assistants are able to utilize compassion: "provided compassion and dedication to ensure residents well-being and quality of life. "

Another skill that is quite popular among family service assistants is interpersonal skills. This skill is very critical to fulfilling every day responsibilities as is shown in this example from a family service assistant resume: "social and human service assistants must make their clients feel comfortable discussing sensitive issues" This example from a resume shows how this skill is used: "managed and maintained clean and pristine operating rooms maintained excellent interpersonal relations with all patients and medical staff. "

A family service assistant responsibilities sometimes require "organizational skills." The responsibilities that rely on this skills are shown by this resume excerpt: "social and human service assistants must often complete lots of paperwork and work with many different clients" This resume example shows how this skill is used by family service assistants: "utilized exceptional organizational skills when acting as the point of contact for local soldier, veteran, and family events. "

Yet another important skill that a family service assistant must demonstrate is "problem-solving skills." Social and human service assistants help clients find solutions to their problems This is clearly demonstrated in this example from a family service assistant who stated: "use analytical methods to identify, evaluate, and recommend solutions of controversial issues. "

While "time-management skills" is listed last on this skills list, don't underestimate its importance to family service assistant responsibilities. The skill is described by this resume snippet, "social and human service assistants often work with many clients" Here is an example of how this skill is used, "meet deadlines in order to assist social workers with their paperwork and court hearings. "

See the full list of family service assistant skills.

We've found that 57.2% of family service assistants have earned a bachelor's degree. Furthermore, 10.4% earned their master's degrees before becoming a family service assistant. While it's true that most family service assistants have a college degree, it's generally possible to become one with only a high school degree. In fact, one out of every seven family service assistants did not spend the extra money to attend college.

The family service assistants who went onto college to earn a more in-depth education generally studied psychology and business, while a small population of family service assistants studied social work and criminal justice.

Once you're ready to become a family service assistant, you should explore the companies that typically hire family service assistants. According to family service assistant resumes that we searched through, family service assistants are hired the most by CARE, Go! Retail Group, and Presbyterian Medical Services Inc. Currently, CARE has 31 family service assistant job openings, while there are 15 at Go! Retail Group and 6 at Presbyterian Medical Services Inc.

But if you're interested in companies where you might earn a high salary, family service assistants tend to earn the biggest salaries at Mount Sinai Health System, Frederick County, and Washington County. Take Mount Sinai Health System for example. The median family service assistant salary is $47,703. At Frederick County, family service assistants earn an average of $45,573, while the average at Washington County is $44,703. You should take into consideration how difficult it might be to secure a job with one of these companies.

View more details on family service assistant salaries across the United States.

Some other companies you might be interested in as a family service assistant include State Farm, Ulta Beauty, and American Red Cross. These three companies were found to hire the most family service assistants from the top 100 U.S. educational institutions.

The three companies that hire the most prestigious family service assistants are:

CARE31 Family Service Assistants Jobs
Go! Retail Group15 Family Service Assistants Jobs
Nanny6 Family Service Assistants Jobs

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What Service Workers Do

A service worker is responsible for assisting the community welfare development by providing social services to an organization or specific individual groups, supporting their needs, and addressing their community concerns. Service workers also offer counseling services to their clients to guide them on how they manage their life crises, developing community activities and job opportunities to help citizens with their financial needs by consulting local organizations. A service worker must have strong leadership and communication skills, as well as deep engagement with the community to assess the client's situation properly.

We looked at the average family service assistant annual salary and compared it with the average of a service worker. Generally speaking, service workers receive $3,045 lower pay than family service assistants per year.

Even though family service assistants and service workers have vast differences in their careers, a few of the skills required to do both jobs are similar. For example, both careers require social work, child care, and community resources in the day-to-day roles.

As far as similarities go, this is where it ends because a family service assistant responsibility requires skills such as "provides administrative support," "treatment plan," "family support," and "deployment cycle." Whereas a service worker is skilled in "customer service," "cleanliness," "patients," and "rehabilitation." So if you're looking for what truly separates the two careers, you've found it.

Service workers receive the highest salaries in the government industry coming in with an average yearly salary of $36,743. But family service assistants are paid more in the non profits industry with an average salary of $36,974.

The education levels that service workers earn is a bit different than that of family service assistants. In particular, service workers are 2.4% less likely to graduate with a Master's Degree than a family service assistant. Additionally, they're 0.2% less likely to earn a Doctoral Degree.

What Are The Duties Of a Service Provider?

Service providers are individuals or entities offering services to an organization and other parties. They provide storage, processing, or network services. The providers offer organizations real estate, communications, education, legal, and consulting services. It is their job to complete the requested tasks of their clients, provide solutions to network problems, and recommend options based on the needs of their clients. They also suggest changes or opportunities necessary within the organization.

Now we're going to look at the service provider profession. On average, service providers earn a $1,999 higher salary than family service assistants a year.

A similarity between the two careers of family service assistants and service providers are a few of the skills associated with both roles. We used resumes from both professions to find that both use skills like "social work," "community resources," and "social services. "

But both careers also use different skills, according to real family service assistant resumes. While family service assistant responsibilities can utilize skills like "child care," "provides administrative support," "community agencies," and "treatment plan," some service providers use skills like "customer service," "cleanliness," "strong customer service," and "patients."

It's been discovered that service providers earn higher salaries compared to family service assistants, but we wanted to find out where service providers earned the most pay. The answer? The insurance industry. The average salary in the industry is $37,005. Additionally, family service assistants earn the highest paychecks in the non profits with an average salary of $36,974.

When it comes to the differences in education between the two professions, service providers tend to reach similar levels of education than family service assistants. In fact, they're 2.8% more likely to graduate with a Master's Degree and 0.2% more likely to earn a Doctoral Degree.

How a Youth Assistant Compares

A youth assistant is responsible for developing activity plans and scheduling programs in line with a child or youth's unique needs. As a youth assistant, you'll need to observe and understand a kid's needs and incorporate activities or social plans to help the child develop. Youth assistants are tasked with meeting the child's unique social, physical, emotional, and intellectual needs. A youth assistant also instructs, demonstrates, facilitates, and leads various program activities to benefit the child or youth in care.

The third profession we take a look at is youth assistant. On an average scale, these workers bring in lower salaries than family service assistants. In fact, they make a $2,848 lower salary per year.

While looking through the resumes of several family service assistants and youth assistants we discovered that both professions have similar skills. These similarities include skills such as "mental health," "crisis intervention," and "powerpoint," but they differ when it comes to other required skills.

Some important key differences between the two careers are a few of the skills necessary to fulfill responsibilities. Some examples from family service assistant resumes include skills like "social work," "child care," "community resources," and "social services," whereas a youth assistant might be skilled in "child guidance," "cpr," "community services," and "youth program. "

Youth assistants are known to earn similar educational levels when compared to family service assistants. Additionally, they're 3.8% less likely to graduate with a Master's Degree, and 0.1% less likely to earn a Doctoral Degree.

Description Of a Service Person

A service person responds to clients in their office and provides amenities. Generally, they respond to phone calls and distribute messages about meetings or conferences. They may also handle scheduling meetings, organizing paperwork, and managing filing systems. They must coordinate with staff.

The fourth career we look at typically earns higher pay than family service assistants. On average, service people earn a difference of $1,061 higher per year.

Each job requires different skills like "social work," "child care," "community resources," and "social services," which might show up on a family service assistant resume. Whereas service person might include skills like "patient care," "patients," "cpr," and "nursery."

Now, let's take a closer look at the financials in each career. The manufacturing industry tends to pay more for service people with an average of $32,391. While the highest family service assistant annual salary comes from the non profits industry.

The average resume of service people showed that they earn similar levels of education to family service assistants. So much so that the likelihood of them earning a Master's Degree is 2.9% less. Additionally, they're more likely to earn a Doctoral Degree by 0.4%.

Updated October 2, 2020