What does a Family Services Coordinator do?

A family services coordinator maintains quantitative quality and qualitative quality monitoring systems and improvement systems for the program strategies to get executed with quality, fidelity, and reliability. They coach and offer supervisory guidance services to the family service team to keep the staff capacity robust and move the staff members towards mastering the core competencies. Other duties performed by family services coordinators include supporting vulnerable families, promoting family self-sufficiency, and supporting families whose children have special needs and chronic health conditions.
Family services coordinator responsibilities
Here are examples of responsibilities from real family services coordinator resumes:
- Hire, train, schedule, and manage a team of sixteen part-time brewery ambassadors.
- Maintain national staffing Microsoft SharePoint site in order to manage staffing requisitions and available resources for business needs
- Maintain reservations and volunteer calendar, prioritizing VIP, urgent, and large-scale reservations.
- Collaborate effectively with peers/hospital staff and develop positive relationships with patients' families, ensuring a level of trust and respect.
- Assess developmental delay using theory base standard assessment to determine severity of delay and treatment outcomes for IFSP and FSP.
- Provide PRP therapeutic and recreational services to IRP.
- Provide emergency on call coverage to the PRP individuals' as needed.
- Collaborate with IDT team members to assist residents.
- Assist families through eligibility determination process and facilitating the IFSP process.
- Participate in IDT team meetings to discuss appropriate referrals and interventions to meet residents behavioral, medical, and social needs.
- Design and implement IRP's, behavior programs, vocational planning and community support plans.
- Assess and implement CPI, PRN, acute unit admission, or hospitalization base on clinical experience and judgement.
- Determine participants' eligibility for program by gathering data and maintaining information to ensure clients are compliant for TANF program regulations.
Family services coordinator skills and personality traits
We calculated that 18% of Family Services Coordinators are proficient in Social Work, Child Care, and Community Resources. They’re also known for soft skills such as Compassion, Time-management skills, and Communication skills.
We break down the percentage of Family Services Coordinators that have these skills listed on their resume here:
- Social Work, 18%
Maintained communication and case coordination with Department of Human Services social workers.
- Child Care, 9%
Completed and reviewed attendance reports and child care food program eligibility.
- Community Resources, 6%
Refer families and individuals to community resources and provide follow-up to ensure family connections with referral sources.
- Patients, 6%
Collaborated effectively with peers/hospital staff and developed positive relationships with patients' families, ensuring a level of trust and respect.
- Substance Abuse, 4%
Specialized in treatment of adolescents and families with substance abuse in a home-based environment.
- Crisis Intervention, 4%
Documented patient behavior and treatment issues; provided crisis intervention and initiated supportive interactions regarding treatment issues.
Common skills that a family services coordinator uses to do their job include "social work," "child care," and "community resources." You can find details on the most important family services coordinator responsibilities below.
Compassion. To carry out their duties, the most important skill for a family services coordinator to have is compassion. Their role and responsibilities require that "social and human service assistants often work with people who are in stressful and difficult situations." Family services coordinators often use compassion in their day-to-day job, as shown by this real resume: "provided and promoted excellent interpersonal skills encouraging an increase in employee and customer compassion. "
Time-management skills. Many family services coordinator duties rely on time-management skills. "social and human service assistants often work with many clients," so a family services coordinator will need this skill often in their role. This resume example is just one of many ways family services coordinator responsibilities rely on time-management skills: "trained all employees in cpr and first aid and made sure that all recertification's were done on time. "
Communication skills. Another skill that relates to the job responsibilities of family services coordinators is communication skills. This skill is critical to many everyday family services coordinator duties, as "social and human service assistants talk with clients about the challenges in their lives and assist them in getting help." This example from a resume shows how this skill is used: "addressed communication, substance abuse/recovery/child abuse prevention issues. "
Interpersonal skills. A big part of what family services coordinators do relies on "interpersonal skills." You can see how essential it is to family services coordinator responsibilities because "social and human service assistants must make their clients feel comfortable discussing sensitive issues." Here's an example of how this skill is used from a resume that represents typical family services coordinator tasks: "developed and implemented activities designed to assist youth in enhancing self-esteem, interpersonal skills, understanding domestic violence and safety planning. "
Organizational skills. A commonly-found skill in family services coordinator job descriptions, "organizational skills" is essential to what family services coordinators do. Family services coordinator responsibilities rely on this skill because "social and human service assistants must often complete lots of paperwork and work with many different clients." You can also see how family services coordinator duties rely on organizational skills in this resume example: "coordinated and facilitated monthly/quarterly community organizational meets to address the needs of the target population. "
Problem-solving skills. Another skill commonly found on family services coordinator job descriptions is "problem-solving skills." It can come up quite often in family services coordinator duties, since "social and human service assistants help clients find solutions to their problems." Here's an example from a resume of how this skill fits into day-to-day family services coordinator responsibilities: "provided crisis intervention, conflict resolution and career counseling individually and in group setting. "
The three companies that hire the most family services coordinators are:
- Save the Children US10 family services coordinators jobs
- The Salvation Army7 family services coordinators jobs
- Lutheran Social Services of Michigan5 family services coordinators jobs
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Family services coordinator vs. Family worker
A family worker's role is to provide an intervention with parents, children, and young persons to help improve outcomes for families and children. The job they do includes working with parents to help strengthen family relationships and their ability to provide support and be community involved closely. They implement a program that helps parents recognize a child's needs, encouraging child self-esteem development, and positive behavior. Moreover, other duties include giving referrals to other community services as required and to assess family progress.
These skill sets are where the common ground ends though. The responsibilities of a family services coordinator are more likely to require skills like "patients," "family support," "ongoing support," and "rehabilitation." On the other hand, a job as a family worker requires skills like "intake assessments," "risk factors," "mental health issues," and "dhs." As you can see, what employees do in each career varies considerably.
Family workers tend to reach lower levels of education than family services coordinators. In fact, family workers are 6.9% less likely to graduate with a Master's Degree and 0.3% less likely to have a Doctoral Degree.Family services coordinator vs. Volunteer program coordinator
A volunteer program coordinator usually works for non-profit organizations where they are primarily in charge of managing and coordinating all volunteer related aspects of events and programs. It is their responsibility to oversee recruitment and training processes from planning to execution, supervise all volunteers, set schedules and objectives, and ensure operations adhere to guidelines and policies. Moreover, as a volunteer program coordinator, it is essential to lead and encourage staff to reach goals, resolving issues should any arise.
While some skills are similar in these professions, other skills aren't so similar. For example, resumes show us that family services coordinator responsibilities requires skills like "social work," "patients," "substance abuse," and "crisis intervention." But a volunteer program coordinator might use other skills in their typical duties, such as, "public speaking," "mathematics," "rsvp," and "training sessions."
In general, volunteer program coordinators achieve lower levels of education than family services coordinators. They're 8.9% less likely to obtain a Master's Degree while being 0.3% more likely to earn a Doctoral Degree.What technology do you think will become more important and prevalent for Family Services Coordinators in the next 3-5 years?
Namita Sugandhi Ph.D.
Assistant Professor of Anthropology, Hartwick College
Family services coordinator vs. Youth program coordinator
A youth program coordinator is in charge of implementing, developing, and evaluating programs for the community youths. Youth program coordinators identify community youths' interests and requirements and find organizations or resources to help them. As a youth coordinator, you'll need to have basic computer knowledge and be a very organized person. Also, you need to have excellent expertise in time management and office administration as these are vital to this job's success.
The required skills of the two careers differ considerably. For example, family services coordinators are more likely to have skills like "patients," "foster care," "family support," and "ongoing support." But a youth program coordinator is more likely to have skills like "youth program," "youth development," "program curriculum," and "program development."
Youth program coordinators earn the best pay in the education industry, where they command an average salary of $38,134. Family services coordinators earn the highest pay from the government industry, with an average salary of $44,036.youth program coordinators typically earn lower educational levels compared to family services coordinators. Specifically, they're 6.4% less likely to graduate with a Master's Degree, and 0.0% less likely to earn a Doctoral Degree.Family services coordinator vs. Residential coordinator
A residential coordinator oversees the daily operations of nursing homes, ensuring patients get to receive optimal care and service. Their responsibilities include setting goals and guidelines, coordinating staff, liaising with external parties such as vendors and suppliers, organizing activities and programs, establishing timelines, and developing strategies to optimize operations. They must also prepare and process paperwork, hire and train new members of the workforce, and resolve issues should any arise. Moreover, aside from nursing homes, a residential coordinator may also work at other facilities and industries such as residential apartments and even private areas.
Even though a few skill sets overlap between family services coordinators and residential coordinators, there are some differences that are important to note. For one, a family services coordinator might have more use for skills like "child care," "patients," "foster care," and "family support." Meanwhile, some responsibilities of residential coordinators require skills like "direct supervision," "cpr," "coordinators," and "medication administration. "
In general, residential coordinators earn the most working in the government industry, with an average salary of $37,588. The highest-paying industry for a family services coordinator is the government industry.The average resume of residential coordinators showed that they earn lower levels of education compared to family services coordinators. So much so that theyacirc;euro;trade;re 6.9% less likely to earn a Master's Degree and less likely to earn a Doctoral Degree by 0.4%.Types of family services coordinator
Updated January 8, 2025