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Family Services of Northeast Wisconsin Remote jobs - 224 jobs

  • 988 Clinical Coordinator

    Family Services of Northeast Wisconsin Inc. 4.0company rating

    Wisconsin jobs

    Are you ready to work for an employer that truly values your contributions and well-being? At Family Services, we believe in caring for our team as much as we care for the individuals, children, and families we serve. Join our mission-driven organization, where your work makes a meaningful impact on the community every day. About Family Services Family Services is a nonprofit organization committed to Protecting, Healing, and Caring for children and families across Northeast Wisconsin. We provide vital support during life's most challenging moments, helping individuals heal, grow, and thrive. We're Hiring! We are seeking a Clinical Coordinator to join our 988 Wisconsin Lifeline team. This full-time position supports the Clinical Manager and broader 988 clinical leadership team by ensuring high-quality, consistent, and effective service delivery across phone, chat, and text modalities. This role plays a key role in the quality and consistency of clinical operations by focusing on quality monitoring, counselor performance support, trend identification, and operational processes that enhance both help-seeker outcomes and staff efficiency. This position is eligible for hybrid/remote work, with an onsite requirement for onboarding and meetings as necessary. Key Responsibilities * Conduct routine silent monitoring and quality interaction reviews of 988 counselor interactions (phone, chat, text). * Deliver constructive, standards-based feedback to all counselors regarding their performance and promptly escalate any concerns or training needs to the Clinical Manager. * Analyze quantitative and qualitative data from interactions, complaints, and monitoring to identify trends, gaps, risk factors, and opportunities for improved practice. * Assist with Quality Improvement (QI) initiatives, including planning, implementation, and tracking of evidence-based performance improvements. Qualifications Education: * Required: Bachelor's degree in social work, psychology, public health, human services, or related behavioral health field. * Preferred: Master's degree in behavioral health field. Experience: * Required: 2+ years of experience in crisis services, mental health operations, quality improvement, case management, or related behavioral health settings. * Preferred: 0-6 months experience in crisis hotline, emergency services, or suicide prevention settings. Skills and Competencies: * Demonstrated knowledge of quality assurance, performance improvement, documentation standards, and regulatory compliance in mental health or social services. * Strong organizational and analytical skills with the ability to manage multiple priorities in a fast-paced environment. * Excellent written and verbal communication skills, including the ability to deliver feedback constructively and appropriately. Minimum Requirements to Work Remotely: * Remote workers must reside in the State of Wisconsin; work for 988 must only occur while in the State of Wisconsin. * Remote workers must have a private, confidential workspace and have the ability to double lock any confidential information kept at home and appropriately dispose of any confidential information stored at home (i.e. shredding) * Remote workers must have the capacity to plug their computer/phone directly into their modem/router and provide a high-speed internet report verifying high-speed internet services. Why Join Us? Family Services offers a supportive and collaborative work environment where you can make a meaningful impact every day and help advance our mission to Protect, Heal, and Care. Apply today to join our team and make a difference in the lives of others! Family Services offers a comprehensive benefits package designed to support employees' well-being, including medical, dental, vision, and supplemental benefit insurance, paid time off, vacation pay, paid holidays, retirement savings, and opportunities for professional development. We also prioritize work-life harmony and offer a variety of perks to enhance employee experience.
    $37k-52k yearly est. 10d ago
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  • Physical Therapist / PT - Hybrid

    Aegis Therapies 4.0company rating

    Richland Center, WI jobs

    3 days on site / 2 days telehealth Job Type: Full-time Schedule: Flexible Hours Setting: Nursing Home, Rehabilitation Center, Skilled Nursing Facility Aegis Therapies, one of the nation's leading providers of rehabilitation and wellness services, is hiring a Physical Therapist to join our supportive team and reap the benefits of some of the best career advantages in the industry. Why Aegis Therapies: Career Growth & Development: We invest in your future with specialized, ongoing training, career advancement opportunities and the strongest clinical support in the industry. Flexibility - Redefining Work-life Balance: We offer you the opportunity to maintain flexibility and a healthy work-life balance, so you never have to choose between your career and the things that make life worth living. Impactful Work: Make a meaningful difference in the lives of our patients. Supportive Environment: Collaborate with teams that value your expertise and dedication. Benefits: Support, local clinical mentorship, clinical education and unlimited CEUs Create your own career path: clinically, management, etc. Flexible schedule, paid time off, plus one paid CEU day Licensure and professional membership reimbursement Interdisciplinary collaboration for providing the best patient care Medical, dental, vision within 30 days or less National opportunity to transfer while maintaining seniority Multiple settings nationwide: CCRC, SNF, Assisted Living, Outpatient Clinics, Home Health New Grads Welcomed! And much more Qualifications: * Current license as a Physical Therapist or ability to obtain in the state of practice. If you enjoy working in geriatrics and have a current Physical Therapy license, we would like to discuss what is most important to you. Aegis Therapies is committed to designing jobs to meet your needs. Let us help find the career of your dreams! Apply Today. EEO Statement: Aegis Therapies and its Family of Companies is committed to a diverse workforce and is an Equal Opportunity Employer. For detailed information on your rights, Click Here OR *************************************************************************************** ","title":"Physical Therapist / PT - Hybrid","date Posted":"2026-01-05","@context":"******************************** Category":"Physical Therapy","direct Apply":false} Physical Therapist / PT - Hybrid job in Richland Center, Wisconsin, 53581 | Physical Therapy Jobs at Aegis Therapies /* Physical Therapist / PT - Hybrid 3 days on site / 2 days telehealth Job Type: Full-time Schedule: Flexible Hours Setting: Nursing Home, Rehabilitation Center, Skilled Nursing Facility Location: Pine Valley Community Village - Richland Center, WI Aegis Therapies, one of the nation's leading providers of rehabilitation and wellness services, is hiring a Physical Therapist to join our supportive team and reap the benefits of some of the best career advantages in the industry. Why Aegis Therapies: Career Growth & Development: We invest in your future with specialized, ongoing training, career advancement opportunities and the strongest clinical support in the industry. Flexibility - Redefining Work-life Balance: We offer you the opportunity to maintain flexibility and a healthy work-life balance, so you never have to choose between your career and the things that make life worth living. Impactful Work: Make a meaningful difference in the lives of our patients. Supportive Environment: Collaborate with teams that value your expertise and dedication. Benefits: Support, local clinical mentorship, clinical education and unlimited CEUs Create your own career path: clinically, management, etc. Flexible schedule, paid time off, plus one paid CEU day Licensure and professional membership reimbursement Interdisciplinary collaboration for providing the best patient care Medical, dental, vision within 30 days or less National opportunity to transfer while maintaining seniority Multiple settings nationwide: CCRC, SNF, Assisted Living, Outpatient Clinics, Home Health New Grads Welcomed! And much more Qualifications: * Current license as a Physical Therapist or ability to obtain in the state of practice. If you enjoy working in geriatrics and have a current Physical Therapy license, we would like to discuss what is most important to you. Aegis Therapies is committed to designing jobs to meet your needs. Let us help find the career of your dreams! Apply Today. EEO Statement: Aegis Therapies and its Family of Companies is committed to a diverse workforce and is an Equal Opportunity Employer. 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    $72k-88k yearly est. 5d ago
  • Clinical Administrator (US Remote)

    Maximus 4.3company rating

    Milwaukee, WI jobs

    Description & Requirements We're seeking a Clinical Administrator to support the Kansas Home and Community-Based Services Program (HCBS). About the program: Join our team and make a meaningful impact by supporting individuals in their homes and communities! Our Home and Community-Based Services (HCBS) program provides essential care and assistance to individuals with disabilities, seniors, and those in need of daily living support. We are dedicated to promoting independence, dignity, and quality of life by delivering personalized services that help individuals thrive in community settings. As a Clinical Administrator, you'll play a crucial role in: Scheduling assessments and accommodations for the population served Respond to phone and email inquiries with contractual turnaround times Provide high level customer support to internal and external customers Data Entry If you're passionate about making a difference in the lives of individuals in Kansas and thrive in a remote work environment, this opportunity is for you! • Why Maximus? Work/Life Balance Support - Flexibility tailored to your needs! • Competitive Compensation - Bonuses based on performance included! • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance. • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching. • Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage. • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP). • Recognition Platform - Acknowledge and appreciate outstanding employee contributions. • Tuition Reimbursement - Invest in your ongoing education and development. • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees. • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs. • Professional Development Opportunities-Participate in training programs, workshops, and conferences. Essential Duties and Responsibilities: - Research and resolve discrepancies with provider documents. - Review information keyed into the system to verify the accuracy of data. - Monitor data/image quality of scanned documents. - Follow established policies and procedures for index and imaging without deviation. - Maintain confidentiality and security of relevant information. Minimum Requirements - High school diploma, GED, or equivalent required. - 0-2 years of relevant experience required. - Minimum of one (1) year of experience coordinating and scheduling assessments or appointments. Preferred Requirements - Clinical office experience Home Office Requirements - Maximus provides company-issued computer equipment - Reliable high-speed internet service *Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity *Minimum 5 Mpbs upload speeds - Private and secure workspace EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 18.00 Maximum Salary $ 20.00
    $55k-83k yearly est. Easy Apply 2d ago
  • Office Coordinator II - Clinic/Radiology Scheduling

    Baylor Scott & White Health 4.5company rating

    Madison, WI jobs

    **About Us** Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well. Our Core Values are: + We serve faithfully by doing what's right with a joyful heart. + We never settle by constantly striving for better. + We are in it together by supporting one another and those we serve. + We make an impact by taking initiative and delivering exceptional experience. **Benefits** Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include: + Immediate eligibility for health and welfare benefits + 401(k) savings plan with dollar-for-dollar match up to 5% + Tuition Reimbursement + PTO accrual beginning Day 1 _Note: Benefits may vary based upon position type and/or level._ **Job Summary** The Office Coordinator provides administrative and clerical help to a department or office. This includes entering data, performing word processing, coordinating logistics for office events and moves, and providing back-up help for reception or the mailroom. The coordinator may assist in developing policies, procedures, and targets. **Work Model** This office coordinator postiion is 100% remote. The pay range for this position is $19.18 (entry-level qualifications) - $28.79 (highly experienced). The specific rate will depend upon the successful candidate's specific qualifications and prior experience. **Essential Functions of the Role** + Is accountable for the Office operations of a department. + May coordinate workload distribution among Clerical Staff. + Conducts training programs to keep staff updated on current regulatory requirements and program accreditation. + May assist in developing policies, procedures and targets to maximize workflow and ensure accuracy of records, reports, and letters. + Answers and screens phone calls for the office or department. + Routes calls as appropriate within customer service guidelines. + Accurately records messages and delivers them to the appropriate party promptly. + Establishes and takes appropriate action as required. + Greets visitors, guests, and patients promptly and courteously. + Ascertains their needs and provides assistance per established policies and procedures. + If unable or unqualified to assist, promptly refers to the appropriate party or department. + Plans and schedules calendar(s) based on consultation, resolve calendaring conflicts, and arranges travel in compliance with Organization policies. + Accurately and rapidly prepares routine communications, reports, forms, and correspondence. + Coordinates production and dissemination of materials like presentations, course handouts, grant proposals, conference materials, complex reports, brochures, and displays. + Promptly opens, routes and distributes incoming and outgoing materials in a timely manner. + Creates and diligently maintains a variety of confidential files in accordance with established policies and procedures. **Key Success Factors** + Knowledge of office procedures. + Able to provide consistently excellent customer service with lenity, patience and confidence. + Able to maintain the confidentiality of delicate and confidential information obtained through the course of completing assignments. + Social skills to interact with a wide-range of constituencies. + Skilled in document management, including sorting and filing techniques, and records retention to maintain accurate records. + Able to communicate thoughts clearly; both verbally and in writing. + Must be able to read, write and follow instructions and flow chart protocols. + Able to stay calm and helpful under stress. Take appropriate steps to resolve issues. + Able to work carefully, with a high attention to detail. + General computer skills, including but not limited to: typing, information security, electronic medical documentation, hand held scanning and email. **Belonging Statement** We believe that all people should feel welcomed, valued and supported. **QUALIFICATIONS** + EDUCATION - H.S. Diploma/GED Equivalent + EXPERIENCE - 1 Year of Experience + Preferrably healthcare experience + EPIC knowledge a plus + Call center scheduling experience a plus As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
    $19.2 hourly 4d ago
  • Federal Solutions Advisor

    Zoom 4.6company rating

    Madison, WI jobs

    About the role The Federal Solutions Advisor serves as a strategic and operational subject matter expert supporting federal customers and internal executive leadership. This role bridges executive strategy and mission execution, providing trusted advisory support across UC architecture, cloud collaboration, program management, security compliance, and large-scale federal initiatives. The ideal candidate brings experience spanning pre-sales solution architecture, federal acquisition programs, IT and security operations, enterprise collaboration platforms, and senior program leadership. This individual excels at translating mission requirements into compliant, scalable technical solutions while also guiding go-to-market strategy, managing high-impact programs, and influencing senior government and industry stakeholders. This role is critical to accelerating federal sales cycles, improving win rates, ensuring compliance (FedRAMP/RMF), and leading complex, multi-stakeholder programs from concept through execution. About the team We deliver strategic advisory and technical solutions that accelerate federal sales cycles and ensure mission-critical collaboration platforms meet compliance requirements. Our team bridges executive strategy with operational execution, partnering across government, vendors, and internal stakeholders to architect scalable UC and cloud solutions. We exist to transform complex federal requirements into winning outcomes, making a measurable difference in win rates, customer trust, and program success. Responsibilities + Acting as a senior strategic advisor to executive leadership, federal customers, and internal stakeholders + Serving as the bridge between executive strategy and operational execution, translating high-level goals into actionable technical and program roadmaps + Leading customer discovery sessions to understand mission, customer requirements and use cases, security, acquisition, and operational requirements + Providing scalable solutions incorporating Avaya TDM solutions, Cisco UC (CUCM, Webex Calling, Webex Meetings, Contact Center), Zoom Phone, Zoom Meetings, Zoom Rooms, Service provider voice, SIP, PSTN, and Cloud Connected PSTN + Designing and supporting FedRAMP-authorized collaboration and cloud calling solutions and ensuring architectures align with RMF, IA, DoD, and federal security frameworks + Supporting UC product strategy and go-to-market initiatives for federal offerings, as well as developing operational workflows, enablement content, and internal/external GTM materials + Partnering with vendors, product teams, and sales leadership on new offer development and launches + Presenting solutions to C-level and senior government stakeholders and supporting federal business development and growth initiatives + Partnering with sales teams to accelerate deal cycles and improve technical win rates + Providing opportunity-level technical oversight, forecast input, and risk assessment + Producing system diagrams, architectures, and engineering documentation and fostering collaboration across government, contractor, partners and internal teams What we're looking for + Have 10+ years of experience in Unified Communications, Collaboration, or Voice Architecture + Have extensive pre-sales engineering experience in federal and enterprise environments + Have experience with Unified Communications & Collaboration, Federal IT, Security, and Enterprise Systems and Program / Project Management and Acquisition Support + Have experience supporting federal, DoD, and intelligence community environments + Have deep expertise in Cisco UC & Webex platforms, Zoom Phone, Meetings, Rooms, VoIP, networking, SIP, PSTN, and cloud calling + Demonstrate leadership of large, cross-functional government and contractor teams + Have understanding of FedRAMP, RMF, IA, and federal security frameworks, Federal acquisition and contracting processes (EIS preferred) Salary Range or On Target Earnings: Minimum: $126,500.00 Maximum: $276,700.00 In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value. Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience. We also have a location based compensation structure; there may be a different range for candidates in this and other locations At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application! Anticipated Position Close Date: 02/04/26 Ways of WorkingOur structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting. BenefitsAs part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn (********************************* for more information. About UsZoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Our Commitment At Zoom, we believe great work happens when people feel supported and empowered. We're committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know-we're here to support you at every step. If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form (https://form.asana.com/?k=OIuqpO5Tv9XQTWp1bNYd8w&d=1***********3361) and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed. #LI-Remote We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines
    $56k-91k yearly est. 3d ago
  • Clinical Talent Acquisition Specialist - Wisconsin (Hybrid)

    Dental Associates Ltd. 4.4company rating

    Milwaukee, WI jobs

    Job Description The Difference You'll Make Make an impact beyond the hire. Dental Associates is seeking a Clinical Talent Acquisition Specialist who thrives on finding exceptional clinical talent and shaping the teams that deliver outstanding patient care. This is a highly visible role-driving hygiene recruitment, partnering closely with clinic leadership, and ensuring every candidate experience reflects our values and commitment to care. Position Summary The Clinical Talent Acquisition Specialist will serve as the strategic lead for clinical staffing, with a primary focus on building a robust pipeline of Registered Dental Hygienists (RDHs) to support practice growth and patient care. Beyond individual production, this role is responsible for the operational leadership of two Ancillary Recruiters, ensuring a unified and high-performing recruitment function that services all non-provider staffing needs (Dental Assistants, Front Office, and Admin). Location & Travel: Candidates must reside in WI. This hybrid position is primarily a work‑from‑home role based in Wisconsin and is ideally suited for candidates located in the eastern part of the state, given proximity to clinics ranging from Kenosha north through the Green Bay and Fox Valley areas. Willingness and ability to travel up to 25% is required to attend recruitment events, dental school fairs, and regional clinic visits. What You'll Gain As a team member of Dental Associates, you can expect excellent compensation, experience on-the-job training, continued education offerings and abundant opportunities for career growth. Benefits Overview: Flexible PTO Medical Insurance with optional Health Savings Account through Associated Bank Dental: Diagnostic and Preventive covered at 100%, Basic and Restorative (immediate family) Vision Insurance Life Insurance 401k Company paid short term disability Paid Holidays FSA Critical Illness Hospital Indemnity Pet Insurance What You'll Do Technical & Strategic Execution: Candidate Experience: Manage the end-to-end "Candidate Journey," ensuring a 24-hour response time and seamless handoffs to the clinical interview team. Provider & Strategic Sourcing: Utilize Boolean search, social media recruitment, and proactive headhunting of passive clinical talent, using a multitude of sourcing avenues such as but not limited to: LinkedIn Recruiter, Indeed, and dental-specific platforms (e.g., DentalPost). In addition, utilize recruitment platforms such as dental associations, niche job boards and residency programs for provider sourcing. Stakeholder Partnership: Work closely with Regional Directors and Operations Leaders to understand specific clinical needs, requirements and practice "personalities.” ATS Proficiency: Manage candidate pipeline using Greenhouse, Lever, Workday, or similar Applicant Tracking Systems. Data-Driven Mindset: Track and report on key metrics such as Time-to-Fill, Source of Hire, and Candidate Conversion rates. Market Intelligence: Monitor local hygiene wage trends and sign-on bonus structures to ensure Dental Associates remains competitive within our footprint. Licensure & Credentialing: Verify active state licenses and certifications (e.g., Local Anesthesia, Nitrous Oxide, Laser) during the initial vetting process. Work closely with the internal credentialing team on pre-board credentialing processes. Communication & Relationship Building: Executive Presence: Partner with Clinical Directors and Practice Owners to advise on market trends, compensation data, and candidate expectations. “Culture-First” Evaluator: Spend time in a clinical setting and accurately assess the "soft skills" and cultural fit required for a high-performing dental team. On-Campus and Event Relations: Lead "Early Career" initiatives by establishing partnerships with CODA-accredited dental hygiene programs. Coordinate lunch-and-learns, board prep sponsorships, graduation events. Representation and attendance at Wisconsin based technical college and Dental Association vendor / recruitment fairs. Brand Ambassadorship: Enjoy being the face of the company care career fairs, university mixers and community networking events. Team Management: Lead and mentor a team of 2 ancillary recruiters focusing on high-volume dental support roles (Dental Assistants, and Dental Service Representatives). Oversee the performance and output of the ancillary recruiting team, ensuring KPIs such as time-to-fill and quality-of-hire are met across all clinical support functions. Act as the primary escalation point and strategic advisor for ancillary recruiting bottlenecks and complex hiring needs. Audit and optimize the recruitment workflows for clinical support staff to ensure a seamless candidate experience and efficient practice staffing. What We're Looking For Experience: 2-4 years of full-cycle recruiting experience. Dental or Healthcare staffing experience is highly preferred. Provider Sourcing: Proven track record of sourcing "hard-to-fill" clinical roles (Dentists, Hygienists, Specialists) using platforms beyond LinkedIn, such as dental associations, niche job boards, and residency programs. Clinical/Industry Knowledge: Understanding of overall company dental workflow with a strong understanding of the dental hygiene workflow and basic understanding of dental terminology, clinical credentials (DDS/DMD/RDH), and state licensing requirements is highly preferred. Technical Skills: Proficiency in Applicant Tracking Systems (ATS). Demonstrated knowledge of Microsoft Office applications (Outlook, Excel, PowerPoint, Word and Teams). Preferred knowledge in Customer Relationship Management Platforms (CRM) such as Hubspot. Communication: Exceptional communication skills with the ability to "sell" the company value proposition (CE credits, benefits, work-life balance) to candidates. Education: Bachelor's Degree in HR, Communications, or other related field (or equivalent years of dental industry experience). Travel/Hybrid: Strong self-management skills to remain productive while transitioning between a home office, clinical environments, and travel hubs. Willingness to attend recruitment events, dental school fairs, and regional clinic visits (up to 25%). About Dental Associates At Dental Associates, we foster a culture which invites our patients into our "dental home" and provides our employees with a career, not just a job. Founded in 1974, Dental Associates is Wisconsin's largest family and dentist-owned dental group practice with over a dozen offices throughout the state. Dental Associates is a strong company with the resources to continually invest in our overall growth and talented team members. Be part of a dynamic organization that will make you proud. If you're ready for an exciting, stable career with a growing company, apply today! Get to know Dental Associates - dentalassociates.com YouTube - youtube.com/user/DentalAssociatesWI Facebook - facebook.com/DentalAssociatesWI
    $28k-37k yearly est. 10d ago
  • Case Builder Auditor - Veterans Evaluation Services

    Maximus 4.3company rating

    Milwaukee, WI jobs

    Description & Requirements Maximus is currently hiring for a Case Builder Auditor to join our Veterans Evaluation Services (VES) team. This is a remote opportunity. The Case Builder Auditor is responsible for reviewing Disability Benefits Questionnaires ("DBQs") built by Case Builders on the "Build Team" so that Veterans may be evaluated on behalf of the Department of Veterans Affairs (the "VA"). Auditors are responsible for providing guidance and instructions to Case Builders with questions on VA specific build criteria and also second reviews and audit cases built to ensure builds meet VA specific build criteria for VBA exams. An Auditor works closely with the of Auditors and Builders, as well as with the Case Builder Manager, to maintain a respectful, positive, and high sense of urgency work environment and to make sure the Case Building Department is producing the highest quality exams possible. Due to contract requirements, only US Citizens or Green Card holders can be considered for this opportunity. Essential Duties and Responsibilities: - Enter any missed build information into the software for the doctor to be able to utilize during and after the appointment. - Ensure providers have the necessary documentation and medical records to properly evaluate Veterans. - Research medical conditions and new information when necessary in order to assist builders with any case questions during the build process. - Identify and confirm that all relevant worksheets and diagnostics were added during the build process as requested by the VA. - Track Case Builder (CB) errors and monitor progress of assigned builders through weekly audit reports and master error log. - Communicate with CB supervisors when patterns of concern regarding quality and production are identified. - Communicate with other departments to share relevant information when necessary in order to best complete the case. - Thoroughly checks over and approves Case Builder's work when in audit, to make sure the build is sufficient. - Complete audits as assigned by Supervisor or Case Building Management. - Assists with clarification response (CR) updates when a CB on the build team is out of office. - Complete one-on-one conferencing with assigned Case Builders to review error trends and provide build feedback with the goal of improving assigned Case Builder quality. - Responds promptly and appropriately to messages from supervisors, co- workers, and other departments. Please note upon hire, Veterans Evaluation Services (VES), a Maximus Co. will provide all necessary computer equipment that is to be utilized to fulfill the duties of your role. New hires will not be exempt from using company provided equipment. Home Office Requirements using Maximus-Provided Equipment: - Internet speed of 20 mbps or higher required (you can test this by going to ****************** - Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to home router - Private work area and adequate power source - Must currently and permanently reside in the Continental US In accordance with SCA contract requirements, remote work must be conducted from the location specified at the time of hire. Travel is not permitted, and your are required to remain at your designated home location for all work activities. Minimum Requirements - High school graduate or GED required. - Minimum of 2 years of related experience. - Minimum of 1 year of Case Building experience, to include high productivity and low error percentage, during time as a Case Builder. - 2 or more years previous Case Building experience is strongly preferred. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 26.45 Maximum Salary $ 35.35
    $33k-44k yearly est. Easy Apply 7d ago
  • Coding Educator - Remote

    Thedacare 4.4company rating

    Neenah, WI jobs

    Why ThedaCare? Living A Life Inspired! Our new vision at ThedaCare is bold, ambitious, and ignited by a shared passion to provide outstanding care. We are inspired to reinvent health care by becoming a proactive partner in health, enriching the lives of all and creating value in everything we do. Each of us are called to take action in delivering higher standards of care, lower costs and a healthier future for our patients, our families, our communities and our world. At ThedaCare, our team members are empowered to be the catalyst of change through our values of compassion, excellence, leadership, innovation, and agility. A career means much more than excellent compensation and benefits. Our team members are supported by continued opportunities for learning and development, accessible and transparent leadership, and a commitment to work/life balance. If you're interested in joining a health care system that is changing the face of care and well-being in our community, we encourage you to explore a future with ThedaCare. Benefits, with a whole-person approach to wellness - * Lifestyle Engagement * e.g. health coaches, relaxation rooms, health focused apps (Wonder, Ripple), mental health support * Access & Affordability * e.g. minimal or zero copays, team member cost sharing premiums, daycare About ThedaCare! Summary : The Coder (Clinic - III) performs coding review for surgical specialties for ThedaCare Physician Services to accurately reflect services rendered. Reviews and processes charges using industry standard methodologies (CPT, ICD-10-CM, HCPCS), abides by Standards of Ethical Coding (AAPC/AHIMA), and complies with official coding guidelines and other regulatory requirements. Audits medical record documentation and educates providers on documentation improvement opportunities and risks. Educates and trains new team members to department standards. Mentors and observes team members in department responsibilities. Upholds and demonstrates department expectations and accuracy in regards to coding responsibilities including payer denials and claim edits. Job Description: KEY ACCOUNTABILITIES: * Reviews and/or assigns proper CPT procedures and/or diagnosis codes (ICD-10-CM including HCC risk adjustment diagnosis) for professional services including specialty medical services, in and outpatient E&M, and surgical procedures (i.e., cardiology, orthopedic, and general surgery) with a high degree of accuracy. * Educates providers on documentation improvement opportunities. Conducts and reports internal documentation audits to ensure ThedaCare compliance by providers and team members. * Performs internal reviews in response to third party data summaries and/or investigations. Creates mitigation plan to reduce future risk. * Manages and maintains coding inventory responsibilities, internal reporting and payer denials, and claim edits to ensure timely reimbursement for services provided. Researches policy and communicates with payers. * Mentors and trains team members to skills matrix requirements. Provides orientation training to new team members. * Performs world class service to our customers, responding timely and professionally to inquiries. QUALIFICATIONS: * High School diploma or GED preferred * Must be 18 years of age * Coding certificate or associate's degree in medical business or coding/health information * Three years of experience in general medical or specialty coding * Dual certifications through AAPC and/or AHIMA PHYSICAL DEMANDS: * Ability to move freely (standing, stooping, walking, bending, pushing, and pulling) and lift up to a maximum of twenty-five (25) pounds without assistance * Job classification is not exposed to blood borne pathogens (blood or bodily fluids) while performing job duties WORK ENVIRONMENT: * Normally works in climate controlled office environment * Frequent sitting with movement throughout office space * Use of computers throughout the work day * Frequent use of keyboard with repetitive motion of hands, wrists, and fingers Scheduled Weekly Hours: 40 Scheduled FTE: 1 Location: CIN 3 Neenah Center - Appleton,Wisconsin Overtime Exempt: No
    $30k-43k yearly est. 2d ago
  • Technical Account Manager

    Cardinal Health 4.4company rating

    Madison, WI jobs

    Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products. **Job Description** As the leading provider of comprehensive pharmaceutical commercialization services, Sonexus Health empowers pharmaceutical manufacturers by integrating innovative distribution models with patient access, adherence programs and reimbursement services. Patients start therapy faster and stay compliant longer, while manufacturers own their provider relationships and gain actionable, real-time visibility into how, when and why their products are used. **Position Summary** Technical Account Management (TAM) is responsible for playing a key/critical role in realizing business value through the application of project management knowledge, skills, tools, and techniques to meet project objectives. The TAM will also use their rich healthcare domain expertise, along with project management and proactive consulting skills, to solve complex technical challenges for some of the largest pharmaceutical manufacturers in the country. To our clients, this individual will be an expert in combining our technology platform and solutions with their programs to provide maximum benefit to their business and patients. **Role contribution and responsibilities:** + Demonstrates advanced knowledge of Cardinal Health and customer industry, including key competitors, terminology, technology, trends, challenges, reimbursement and government regulation; demonstrates working knowledge of how Cardinal Health technical offerings match with a customers' unique business needs + Demonstrates knowledge of the project management initiating, planning, executing, monitoring/controlling, and closing processes. + Monitors performance and recommends scope, schedule, cost or resource adjustments + Connects short-term demands to long-term implications, in alignment with the supporting business case. + Prioritizes multiple tasks while meeting deadlines + Communicates project status (health, forecast, issues, risks, etc.) to stakeholders in an open and honest fashion. + Effectively balances competing project constraints including but not limited to scope, quality, schedule, funding, budget, resources, and risk, to manage project success. + Connects project objectives to broader organizational goals. + Provides input to contracts, reviews contracts to ensure completeness of scope and appropriate accountability based on role and/or responsibility. + Negotiates with stakeholders to obtain the resources necessary for successful project execution. + Partners with stakeholders and technologist to implement/automate/operationalize models into day-to-day business decision making. + High level of client contact in an Account Management portfolio approach. **What is expected of you and others at this level** + Applies advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of projects + Participates in the development of policies and procedures to achieve specific goals + Recommends new practices, processes, metrics, or models + Works on or may lead complex projects of large scope + Projects may have significant and long-term impact + Provides solutions which may set precedent + Independently determines method for completion of new projects + Receives guidance on overall project objectives + Acts as a mentor to less experienced colleagues + Identifies and qualifies opportunities within service portfolio (including but not limited to technology, program design, services expansion, etc....) with existing client and develops plans for introducing new solutions through collaborative relationships **Accountabilities in this role** + Analyze and recommend technical solutions related to new product launches, product discontinuations, vendor integrations, and operational efficiencies among other potential services + Acts as single technical liaison for the client + Daily interactions with client to assess and advise client needs and requests + Analyze client program, needs and propose solutions and options that provide value to client + Recommend technical changes/updates/enhancements to current platform and vendor integration landscape to further align with client's strategy and industry advancements. + Manage client deliverables, timelines, and artifacts + Monitor team backlog and prioritize activities to deliver on time, on budget, on scope + Anticipate client needs and proactively make program recommendations to enhance service value + Perform necessary project administration, project status, and risk, issue management _Qualifications_ + Master's Degree preferred + 3-5 years' experience of client relationship management experience at the account management level preferred + Prior experience working in a Specialty Pharmaceutical HUB environment, preferred + 8+ years' experience in professional services, healthcare, or related field preferred serving in a technical capacity preferred + Proficiency in Microsoft Office products preferred + Strong oral and written communication skills, with executive facing presentation experience + Strong project management skills + Proven ability to learn an application of advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of projects + Travel requirement up to 10% TRAINING AND WORK SCHEDULES: + Your new hire training will take place 8:00am-5:00pm CST, mandatory attendance is required. + This position is full-time (40 hours/week). + Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 7:00pm CST. REMOTE DETAILS: + You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. + We will provide you with the computer, technology and equipment needed to successfully perform your job. + You will be responsible for providing high-speed internet. + Internet requirements include the following: + Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable. + Download speed of 15Mbps (megabyte per second) + Upload speed of 5Mbps (megabyte per second) + Ping Rate Maximum of 30ms (milliseconds) + Hardwired to the router + Surge protector with Network Line Protection for CAH issued equipment **Anticipated salary range:** $105,100-$150,100 **Bonus eligible:** Yes **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 03/15/2026 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $105.1k-150.1k yearly 14d ago
  • Director of Proposal Management (US State & Local Health and Human Services)

    Maximus 4.3company rating

    Milwaukee, WI jobs

    Description & Requirements Maximus is thrilled to announce an opportunity for a Director of Proposal Management. The primary responsibility of this role is to manage a team including executives to plan and deliver responsive and compelling proposals to a wide range of State & Local Government clients throughout the U.S. Coach other Proposal Managers as needed or assigned. This position manages the full proposal development lifecycle including RFP analysis, proposal management plans, schedules, content reviews ensuring 100% compliant responses, conducting color reviews, and working with production through delivery, as well as post submission client requests. Requires the ability to lead a team of proposal managers and/or work with persons in various roles to create the bid strategy, messaging, value propositions, competitive blocks/traps, and other elements of response writing to produce a compelling, winning proposal. No direct reports. This is a fully remote role with approximately 10% travel. Mileage is reimbursed at the federal rate. Why Maximus? - • Competitive Compensation - Bonuses based on performance. - • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance. - • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching. - • Paid Time Off Package - Enjoy Unlimited Time Off, Holidays, and sick leave, along with Short- and Long-Term Disability coverage. - • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP). - • Recognition Platform - Acknowledge and appreciate outstanding employee contributions. - • Tuition Reimbursement - Invest in your ongoing education and development. - • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees. - • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs. - • Professional Development Opportunities- Participate in training programs, workshops, and conferences. Essential Duties and Responsibilities: - Lead and manage the proposal development process from pre-RFP to post-submission activities. - Analyze and interpret request for proposals (RFPs), request for quotations (RFQs), and invitation for bids (IFBs) to determine requirements and strategy. - Develop proposal strategies that result in high-quality, compliant, and compelling proposals. - Conduct comprehensive research to gather relevant information and insights for proposal content. - Develop content for executive summaries and other key sections that highlight the company's strengths and capabilities. - Write, revise, and edit proposal drafts, ensuring clarity, accuracy, and compliance with client requirements. - Manage proposal timelines and ensure all deadlines are met. - Review and incorporate feedback from stakeholders to improve proposal quality. - Participate in client meetings and presentations to support proposal discussions. - Manages multiple large scale and complex projects from pre-release or release from start-up through implementation, and through submission completion including post submission client requests including post submission client requests - Conduct research and analyze government solicitations to determine requirements; client strategy and goals; research past similar projects for similarities and challenges; understand competitive challenges; and current Client specifications and requirements to develop a 100% compliant structure, including but not limited to internal development strategy to meet business goals, win strategy, and messaging. - Design, communicate, and implement an operational plan for completing the project; prepare and manage each project milestone kick-offs and debriefs; monitor progress and performance against the project plan. - Performs administrative tasks including but not limited to: managing SharePoint security; document management; client amended change management updates to plans; coordinating forms and authority matrix signature processes; tracking and reporting of progress. - Conducts regularly scheduled and ad hoc meetings with cross-departmental teams including executives to set priorities, address issues and minimize delays to meet project milestones. Anticipate roadblocks and potential risks of meeting strategy and/or milestone targets and work with various stakeholders to mitigate impacts, set and mutually agree on plans for additional tasks and resource assignments as required, integrate into operational plan and continue to monitor to completion. - Understands clients objectives, internal business goals, and assist in providing guidance and coaching to subject matter experts, proposal writers with Writing Lead collaboration, graphic artists, and other roles providing developmental support - Collaborate with cross-functional teams including sales, marketing, technical experts, executives, and other roles to gain consensus on strategies; discuss conceptual visuals to represent complicated technical processes and workflows; and gather necessary information to develop comprehensive proposals. - Provides technical and analytical guidance to the project team; analyzes stakeholder feedback and incorporates to improve proposal quality; verify and improve alignment with bid strategy, highlight the company's strengths and capabilities, and ensure all client specifications including addendums are met. - Provides coaching and mentoring of other Project Managers in how to better influence and motivate stakeholders, improve communication and management tactics, and strengthen skills and implementation of best practices. - Works with stakeholders including executives to better understand solutions and competition, analyze lessons learned and after-action analyses, to be in position to recommend stronger strategies, potential process or workflow changes; assist in planning and implement changes; and, in building and establishing strong collaborative relationships cross-departmental, and with external third-party surge support organizations. Minimum Requirements - Bachelor's degree in relevant field of study and 10+ years of relevant professional experience required. - 10+ years of experience as a Proposal Manager for State and Local Government solicitations - Proven experience leading cross-departmental teams with a focus on cost-efficient operations without compromising quality - Excellent written and verbal communication skills - Exceptional ability to manage multiple, highly detailed projects and tasks simultaneously - Advanced proficiency in Microsoft Office Suite, including SharePoint, Word, PowerPoint, and Excel - Experience managing the full proposal lifecycle, including RFP analysis, strategy development, compliance reviews, color team reviews, production, and delivery - Ability to collaborate effectively with executives, SMEs, proposal writers, and cross-functional partners - Strong understanding of competitive analysis, strategic messaging, value proposition development, and positioning - Familiarity with proposal development methodologies (e.g., Shipley, APMP best practices) - APMP certification (Foundation, Practitioner, or Professional) is a plus #LI-Remote EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 165,000.00 Maximum Salary $ 185,000.00
    $109k-223k yearly est. Easy Apply 4d ago
  • OASIS Clinical Documentation Specialist- ProHealth Home Care Full Time - Hybrid

    Prohealth Care 3.9company rating

    Waukesha, WI jobs

    We Are Hiring: OASIS Clinical Documentation Specialist- ProHealth Home Care Full Time - Hybrid Begin your story with ProHealth Home Care & Hospice. Enjoy our video series featuring our own employees sharing why they choose ProHealth Care and what they enjoy about working here. Schedule Details: Work Monday -Friday 8am-430p. Will work mainly remotely from home with need for occasional onsite work at main office in Waukesha for staff education. Must have OASIS experience & Home Care experience About Us: ProHealth Home Care is one of Wisconsin's most comprehensive sources of medical care and hospice care provided in the home. We provide a seamless continuum of care for people of all ages. ProHealth Care offers quality in-home hospice care and in-home skilled nursing care, as well as a 15-bed residential, free standing, inpatient hospice. We are proud of our 4.5 star rating and our exceptional patient satisfaction scores that put us in the top 11% in Wisconsin and top 17% nationally! Our highly skilled team provides a wide array of services, including medication education and management, injections and intravenous therapy, wound care, nutritional counseling, bowel and bladder management and much more. Physical, occupational and speech therapists address home safety concerns, strengthening and rehabilitation needs. Our li ust have OASIS experiencecensed social workers offer assistance with community resources, financial assistance and supportive care and counseling to patients and families. What You Will Do: The Clinical Documentation is an RN, responsible for reviewing medical records on a concurrent basis to facilitate the accurate representation of the severity of illness. This position will work collaboratively with physicians, HIM professionals and other clinicians. The work will consist of extensive record review. Active participation in team meetings and education of staff in the Compliant Documentation Management Program process is a key role. What you will need: Associate's Degree in Nursing required. Bachelor's Degree in Nurse preferred. Valid State of WI or eLC compact state RN licensure. Must have experience in skilled home health care and knowledge of regulations including OASIS. Able to manage multiple priorities. Organizational, analytical, writing and interpersonal skills. Critical thinking, problem solving and deductive reasoning skills. Recent hospital experience preferably ICU, CCU, or strong Med/Surg knowledge of pathophysiology and disease process required. Basic Computer skills - familiarity with Windows based software programs. Knowledge of regulatory environment. Knowledge of Medicare Part A and familiarity with Medicare Part B. *CA #LI-MO About Us: Learn more at ProHealthCare.org/Careers. ProHealth Care is an equal opportunity employer and is committed to an inclusive work environment and values the perspectives of our people. We maintain a drug-free workplace and perform pre-employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
    $32k-42k yearly est. 14d ago
  • Call Center Supervisor

    Getixhealth 3.8company rating

    Manitowoc, WI jobs

    Reports To: Patient Customer Service Manager Compensation: $50,000+ ( Based on experience ) + quarterly bonus eligibility Schedule: Full-time, Monday-Friday 8:00 - 4:30pm CST POSITION SUMMARY: GetixHealth is seeking a Call Center Supervisor to lead a high-performing team within our Healthcare Operations department. This position operates in a fast-paced environment and requires exceptional multi-tasking skills to manage daily priorities effectively. The Supervisor is responsible for coaching, developing, and motivating teammates to meet departmental goals while ensuring compliance, efficiency, and outstanding service delivery. The ideal candidate is a strong communicator and problem solver who thrives on building engaged teams, driving results, and improving processes in a dynamic setting. KEY RESPONSIBILITIES: Leadership & Team Development Partner with Human Resources to recruit, interview, and select top talent. Build meaningful connections with team members to encourage open communication, trust, and accountability. Coach, train, and motivate staff to meet and exceed performance goals. Conduct regular one-on-ones, evaluations, and professional development sessions. Recognize and reward individual and team achievements to boost engagement and morale. Coordinate cross-training and onboarding with Training and Workforce Analysts. Performance Management: Establish clear goals and performance metrics for the team. Monitor and evaluate results based on productivity, quality, and timeliness. Analyze reports to identify performance trends and process improvement opportunities. Collaborate with IT, Business Solutions, and Client Services to streamline workflows and enhance efficiency. Ensure full compliance with company policies, HIPAA, and PHI standards. Operations & Strategy: Identify and implement process improvements that support department goals. Manage resources and schedules to maintain service levels and client satisfaction. Handle escalated calls or issues, ensuring prompt and professional resolution. Partner with leadership and cross-functional departments to align operational objectives. Champion GetixHealth's mission, vision, and values across all interactions. QUALIFICATIONS: Education: High school diploma or equivalent required; Associate or Bachelor's degree preferred. 2+ years of experience in a healthcare call center or revenue cycle environment, with 1+ year in a supervisory or leadership role. Artiva experience required (strong working knowledge of workflows, reporting, and system navigation). Experience: 1+ years of leadership experience in a contact center, healthcare operations, or revenue cycle setting preferred Experience managing remote teams and prioritizing workloads across multiple client accounts Knowledge of medical billing, insurance claims, and healthcare administration is a plus Certifications: Certified Revenue Cycle Specialist (CRCS) required within the first year of employment Technical Skills: Proficient in Microsoft Office Suite and contact center technology platforms Strong computer literacy and ability to troubleshoot basic technical issues remotely Experience with healthcare billing systems or EMR software preferred WORK ENVIRONMENT & EQUIPMENT: Remote position - work from home anywhere in the U.S. Company-provided computer and necessary equipment $55 monthly internet stipend provided Must have a reliable high-speed internet connection and a private workspace suitable for patient and client communications WHY JOIN GETIXHEALTH?: Founded in 1992, GetixHealth is a trusted leader in healthcare revenue cycle management, with offices across the U.S. and India. We're more than revenue cycle experts-we're a mission-driven team dedicated to helping healthcare organizations improve financial outcomes while delivering compassionate care. With over 1,800 employees, we foster a culture that values professionalism, innovation, and-above all-people. BENEFITS & INCENTIVES: Comprehensive Health Coverage: Enjoy medical, dental, and vision plans available starting after 60 days of full-time employment. Life & Disability Insurance: Benefit from basic life/AD&D, short-term, and long-term disability coverage, with optional voluntary life/AD&D plans. 401(k) Plan: Eligible to participate in the company's 401(k) plan after 6 months of continuous service. Paid Time Off (PTO): Start accruing PTO from your very first day of employment. Flexible Benefits: Customize your benefits package to fit your personal and family needs. GetixHealth is an Equal Opportunity and E-Verify Employer. Note: This job description is not intended to be an exhaustive list of responsibilities or qualifications and may be subject to change based on business needs.
    $50k yearly 14d ago
  • Coordinator, Individualized Care

    Cardinal Health 4.4company rating

    Madison, WI jobs

    Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products. **Together, we can get life-changing therapies to patients who need them-faster.** **_Responsibilities_** + Responsible for handling inbound and outbound calls, with ability to determine needs and provide one call resolution + Responsible for reporting adverse events within the required timeframe + Create and complete accurate referrals and applications and keep updated on policy or procedural changes + Investigate and resolve patient/physician inquiries and concerns in a timely manner + Enter detailed information into company proprietary software while conversing via telephone + Place outbound phone calls for patient follow ups or confirmations + Demonstrate superior customer support talents + Interact with the patient referral sources to process new applicants + Steward patient accounts from initial contact through final approval/denial + Prioritize multiple, concurrent assignments and work with a sense of urgency + Maintaining quality and providing an empathetic and supportive experience to the patient by controlling the patient conversation, educating the caller as they provide effective and efficient strategies and processes **_Qualifications_** + High School diploma or equivalent, preferred + Previous customer service experience, preferred + Knowledge of practices and procedures commonly used in a call center or customer service environment, preferred + Knowledge of Medicare, Medicaid and Commercially insured payer common practices and policies, preferred + Ability to use well-known and company proprietary software for maximum efficiencies, preferred + Maintain a high level of productivity, preferred + Ability to multitask while conversing, preferred **_What is expected of you and others at this level_** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance + Receives general direction on standard work; receives detailed instruction on new assignments + Refers to policies and past practices for guidance + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems **TRAINING AND WORK SCHEDULES:** Your new hire training will take place 8:00am-5:00pm CST, mandatory attendance is required. This position is full-time (40 hours/week). Employees are required to have ability to work the scheduled shift of Monday-Friday, 10:00am- 7:00pm CT. **REMOTE DETAILS:** You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following: + Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable. + Download speed of 15Mbps (megabyte per second) + Upload speed of 5Mbps (megabyte per second) + Ping Rate Maximum of 30ms (milliseconds) + Hardwired to the router + Surge protector with Network Line Protection for CAH issued equipment **Anticipated hourly range:** $18.10 per hour - $25.80 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 3/22/2026 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $18.1-25.8 hourly 5d ago
  • Community Supports Specialist

    Lakeland Care 4.1company rating

    Fond du Lac, WI jobs

    Join our award winning culture as we serve members in your area! Remote work environment with flexible work model! will have a focus on supporting Lakeland Care's Self-Directed Support Service model. Under the general supervision of the Community Supports Supervisor, the Community Supports Specialist serves in a supporting role to Lakeland Care, Inc's Interdisciplinary Team (IDT) staff and Provider Network, related to Employment, Day Habilitation, Supported Living, Assistive Technology, Community Connections, Self-Determination specialties and others as assigned. This position will also support and maintain a network of high quality and culturally competent service providers to meet members' needs, negotiate rates for service provider contracts, and monitor provider contract adherence. This position will focus on building positive working relationships with service providers, IDT staff, and collaborating with both internal and external stakeholders to develop and maintain specialty support resources that are necessary to meet the needs of Lakeland Care, Inc's (LCI) population. The specialist role will provide consultative subject matter expertise to support the organization's goals. In addition, this role will support efforts regarding Community Supports pay for performance efforts outlined as such in the DHS contract language. Essential Competencies: Highly self-driven and accountable. Evaluate/implement initiatives using data for continuous improvement and increase the use of Community Support Services. Results-driven and identify steps to achieve goals. Provide support with the DHS pay for performance deliverables. Assist with specialty Community Support department needs assigned. Drive innovative strategies to enhance community supports utilization. Plan, evaluate, and achieve departmental goals to meet DHS contractual requirements. Provide subject matter expertise to support IDT staff and LCI members. Resolve complex problems by identifying barriers and implementing solutions. Effectively manage challenging conversations ensuring a cost-effective, high-quality provider network. Support infrastructure for strong IDT and provider network support; be known as a trusted resource within LCI. Collaborate with the Community Supports Team to plan, implement, and evaluate department objectives. Support the development and ongoing maintenance of standard operating procedures. Strong Customer Service focus and timely communication with all stakeholders. Monitor data and reporting to measure departmental goals and contractual requirements related to the pay for performance. Demonstrate high-quality support and resource development that aligns with organizational goals and standards. Respect other opinions and concerns and value diversity in thought and action. Exhibit maturity, resiliency, and sound judgment when dealing with organizational challenges. Demonstrate emotions appropriate to the situation and continue to perform steadily and effectively. Respond constructively to emotional situations, high pressure, and conflict. Establish/maintain positive working relationships with providers, IDT staff, and stakeholders to support organizational goals. Support care planning by providing consultation, education, subject matter expertise, and process improvements. Liaison with external stakeholders such as provider agencies, community provider associations, relating to scope of work. Train and collaborate with other Community Supports Team members as appropriate. Attend professional meetings such as work group meetings. Requirements Bachelor's degree in a human service field, business related field, or equivalent combination of education and experience. Minimum of two (2) or more years of experience working with the population(s) served in the Family Care program preferred. Strong mediation, negotiation skills and ability to have challenging conversations are strongly preferred. Knowledge of the disabilities associated with LCI target groups preferred. Knowledge of network provider contracting in a managed care model is a plus. Knowledge of community resources and social service agencies. Ability to develop effective working relationships with providers, external stakeholders, and care management staff. Must have creative problem solving and critical thinking skills. Must have excellent organization and interpersonal skills. Must be flexible and cooperative. Must have strong written and oral communication skills. Must demonstrate proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook). Must have exceptional verbal and written communication skills. Current driver's license, acceptable driving record and proof of adequate insurance required. ---------------------------------------------------------------------------------------- Lakeland Care is a Wisconsin-based non-profit organization that focuses on creating a world we all want to live in. With long-standing roots as a managed care organization (MCO), we provide long-term care services to eligible elders and individuals with physical and intellectual or developmental disabilities. Currently we serve members in 22 counties and have 11 offices throughout the Central to North East region of Wisconsin. Our Mission Empowering individuals. Strengthening communities. Inspiring futures. Our Vision To create a world we all want to live in. Our Core Values Kindness - We believe kindness is always possible and that no compassionate act is ever wasted. Inclusion - We believe that open hearts and open minds are the only path to a brighter future. Trust - We believe that honesty is still in style and that promises still have power. We are an equal employment opportunity employer functioning under an Affirmative Action Plan. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. We are an organization that participates in E-Verify.
    $41k-50k yearly est. 7d ago
  • Risk Adjustment Revenue Manager (Remote)

    Marshfield Clinic 4.2company rating

    Marshfield, WI jobs

    Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! Job Title: Risk Adjustment Revenue Manager (Remote) Cost Center: 682891390 SHP-Strategic Finance Scheduled Weekly Hours: 40 Employee Type: Regular Work Shift: Mon-Fri; 8:00 am - 5:00 pm (United States of America) Job Description: The Risk Adjustment Revenue Manager is responsible for risk adjustment strategy and related revenue management for Security Health Plan's Medicare, Affordable Care Act and Medicaid business. This individual provides development and implementation of programs and initiatives to improve the accuracy of the coding, including education; retrospective and prospective review processes; and vendor contract management; accountability for preparation for and management of the Centers for Medicare and Medicaid Services (CMS) and the Department of Health Services (DHS) auditing processes; management of encounter data processes; and management of applicable state and federal guidance. The Risk Adjustment Revenue Manager works collaboratively with Security Health Plan executives and leadership as well as Marshfield Clinic Health System (MCHS) executives and leadership to lead risk adjustment strategy and process. JOB QUALIFICATIONS EDUCATION Minimum Required: Bachelor's Degree in Business Administration, Finance, Health Care Administration, Management or related field required. Preferred/Optional: Post graduate degree(s) desirable. EXPERIENCE Minimum Required: Five years of experience in risk adjustment or related area. Three years of experience in a management or leadership role and experience in the healthcare industry. Demonstrate a broad understanding of healthcare and health insurance. Demonstrate proficiency with verbal and written communication, strategic planning and business acumen. Preferred/Optional: Working knowledge of CMS and/or Medicaid risk adjustment methodologies. CERTIFICATIONS/LICENSES The following licensure(s), certification(s), registration(s), etc., are required for this position. Licenses with restrictions are subject to review to determine if restrictions are substantially related to the position. Minimum Required: Certifications in professional coding and risk adjustment coding from American Academy of Professional Coders. State of Wisconsin driver's license with an acceptable driving record. Preferred/Optional: None Marshfield Clinic Health System is committed to enriching the lives of others through accessible, affordable and compassionate healthcare. Successful applicants will listen, serve and put the needs of patients and customers first. Exclusion From Federal Programs: Employee may not at any time have been or be excluded from participation in any federally funded program, including Medicare and Medicaid. This is a condition of employment. Employee must immediately notify his/her manager or the Health System's Compliance Officer if he/she is threatened with exclusion or becomes excluded from any federally funded program. Marshfield Clinic Health System is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
    $81k-128k yearly est. Auto-Apply 14d ago
  • Patient Safety Coordinator - Advocate Health IL-WI Remote FT Days

    Advocate Health and Hospitals Corporation 4.6company rating

    Milwaukee, WI jobs

    Department: 10122 Enterprise Corporate - Patient Safety Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: Mon - Fri Regular Business hours Pay Range $35.50 - $53.25 You must live in one of the following states to be eligible for this remote opportunity - AK, AL, AR, AZ, DE, FL, GA, IA, ID, IL, IN, LA, KS, KY, ME, MI, MO, MS, MT, NC, ND, NE, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, WI, WV, WY Essential Functions Expertly facilitate patient safety improvement efforts and coaches other facilities and teammates in the development of performance improvement capabilities with emphasis on process redesign and measurement; provides direction to the department and facility leadership in the planning of a systematic, organization-wide approach to continuous quality improvement. Serves as a team leader, preceptor, mentor and coach to patient safety teammates, as well as a System expert for patient safety training and new initiatives; assists leadership with review of patient safety coordinator work product and makes recommendations for teammates' performance appraisal. Prepares Quality reports, scorecards and presentations. Coordinates department and facility patient safety meetings, analyzes trends of performance metrics, identifies opportunities for improvement, develops action plans, measures success of these action plans and creates the records and follow-up metrics for each meeting and activity; reassesses approach to maximize success. Organizes and coordinates the annual facility leadership conference, resulting in the review, analysis and development of the Patient Safety Plan. Conducts leading practice research and shares implementation results across the System to hardwire best practices. Provides education and training on patient safety initiatives, including project management, process redesign, rapid design and measurement. Coordinates and facilitates the activities supportive of medical staff quality. Provides advanced project management and overall facilitation for prioritizing and advocating patient safety initiatives at the facility(s), business unit(s), and /or System level. Provides ongoing updates to project sponsors and stakeholders. Education, Experience and Certifications You must live in one of the following states to be eligible for this remote opportunity - AK, AL, AR, AZ, DE, FL, GA, IA, ID, IL, IN, LA, KS, KY, ME, MI, MO, MS, MT, NC, ND, NE, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, WI, WV, WY Bachelor's Degree required; Master's Degree preferred. RN or other clinical licensure preferred; certification in health care quality, patient safety or related accreditation entity preferred, required within 1 year of employment. 5-7 years experience in healthcare or directly related field and 2-4 years leadership experience preferred. Knowledge of Lean Concepts preferred. Intermediate to advanced computer skills with demonstration of skill and competence in use of all Microsoft Office applications preferred. Previous experience or knowledge of TJC preferred. PMP Certification preferred. Human Factor Certifications preferred. Experience working in an ambulatory setting highly preferred. Physical Requirements Must have the ability to clearly communicate verbally, in person, and in writing with patients, families/agencies and the healthcare team. Must possess a strong sense of urgency and make sound decisions within limited time elements. Carries out responsibilities in a professional manner at all times, as well as possesses ability to work cooperatively and effectively with other teammates on an individual and team basis. Works in an office environment requires walking, standing and long periods of sitting and computer use; intact sense of sight and hearing required. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.
    $35.5-53.3 hourly Auto-Apply 1d ago
  • Provider Relations Specialist (Remote Option within SHP Service Area)

    Marshfield Clinic 4.2company rating

    Marshfield, WI jobs

    Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! Job Title: Provider Relations Specialist (Remote Option within SHP Service Area) Cost Center: 682891544 SHP-Provider Network Mgmt Scheduled Weekly Hours: 40 Employee Type: Regular Work Shift: Mon-Fri; day shifts (United States of America) Job Description: JOB SUMMARY The Provider Relations Specialist works in cooperation with the Contracting Manager - Marshfield Clinic Health System Provider Network and other department and organization colleagues to deliver superior service to our comprehensive network of affiliated health care providers. This individual serves as the primary liaison between Security Health Plan (SHP) and affiliated providers for escalated and contractual issues across various lines of business, with limited supervision. The Provider Relations Specialist is responsible for relationship management activities for hospital, professional, vendor, care system and/or ancillary providers including: development and execution of issue escalation strategies, educational programs, onsite visit criteria, special initiatives, and building and preserving strong provider relationships JOB QUALIFICATIONS EDUCATION For positions requiring education beyond a high school diploma or equivalent, educational qualifications must be from an institution whose accreditation is recognized by the Council for Higher Education and Accreditation. Minimum Required: Associate degree or 60+ credits in health care, business, marketing, education, or related field. Preferred/Optional: Bachelor's degree in business administration, accounting, health care, finance, or related field. EXPERIENCE Minimum Required: Three years' experience in a medical group practice or health insurance/Health Maintenance Organization (HMO) environment. Experience with healthcare claims and insurance reimbursement methods, and understanding of contract terminology. Working knowledge of health care delivery systems and concepts of managed care. Demonstrated proficiency with the Microsoft Office suite. Excellent written and verbal communication skills. Demonstrated ability to take initiative, utilize critical thinking, and bring forth solutions to identified issues. Preferred/Optional: Experience in provider relations, including well-defined communication skills and a demonstrated aptitude for communicating with both business users and technical staff. Strong interpersonal, problem solving and relationship building experience. Credentialing or claims experience preferred. CERTIFICATIONS/LICENSES The following licensure(s), certification(s), registration(s), etc., are required for this position. Licenses with restrictions are subject to review to determine if restrictions are substantially related to the position. Minimum Required: None Preferred/Optional: None Marshfield Clinic Health System is committed to enriching the lives of others through accessible, affordable and compassionate healthcare. Successful applicants will listen, serve and put the needs of patients and customers first. Exclusion From Federal Programs: Employee may not at any time have been or be excluded from participation in any federally funded program, including Medicare and Medicaid. This is a condition of employment. Employee must immediately notify his/her manager or the Health System's Compliance Officer if he/she is threatened with exclusion or becomes excluded from any federally funded program. Marshfield Clinic Health System is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
    $43k-58k yearly est. Auto-Apply 10d ago
  • Care Manager Float Part-Time (Hybrid)

    Lakeland Care 4.1company rating

    De Pere, WI jobs

    Join our award winning culture as we serve members in your area! The part-time Care Manager (CM) Float acts as a temporary member of an interdisciplinary team (IDT), serving frail elders, adults with physical disabilities and adults with intellectual/developmental disabilities who are members of Lakeland Care (LCI). The team's goal is to support members of LCI in navigating health systems and utilizing resources to promote optimal health and wellness by providing high quality, person-centered, outcome-based care. The part-time CM Float provides care management in partnership with a part-time Registered Nurse Care Manager (RN CM) Float to LCI members. The part-time CM Float coordinates and designs provision of services and supports based on a comprehensive assessment of the member's identified outcomes and needs. This part-time CM Float is a job-sharing position. It will provide coverage for Care Managers during periods of extended leaves of absence, filling a time between the departure and hiring/training of a new employee, or any other reason deemed appropriate by the CM Supervisor/Program Manager. The part-time CM Float will be responsible for coordinating shadowing opportunities and warm hand offs as caseload transitions occur. This position will ideally carry a half caseload at a given time but may vary based on business need. The part-time CM Float position may be required to cover multiple service regions and be flexible with travel time. Responsibilities & Competencies: Conduct a comprehensive assessment of the member's outcomes, needs and risks; and conduct a reassessment as the member's outcomes and/or condition changes. Coordinate care and benefits to ensure a comprehensive support approach, as well as on-going access to federal and state programs. Monitor and evaluate the members' outcome-based member-centered plans, considering cost and effectiveness in authorizing services and choosing providers. Coordinate and participate in home visits and care conferences involving the member, their supports and providers to assess and reassess long-term care needs and coordinate appropriate interventions. Implement risk mitigation strategies to promote the member's health, safety and independence while respecting the member's rights. Create and maintain member records as required by the Department of Health Services (DHS) contract and LCI policy. Participate in on-going training as required; maintain current knowledge to ensure compliance with Federal and State regulations, LCI policy and procedure and accepted professional standards. Strong time management skills to manage workload and caseload logistics. Ability to establish relationships across LCI with the assigned CM Supervisor, team and their support divisions during times of coverage. Maintain the confidentiality of member information and protected health information (PHI) as required by State and Federal regulations, including the Health Insurance Portability and Accountability Act (HIPAA) of 1996. Requirements Certified Social Worker in the State of Wisconsin with a minimum of one (1) year experience working with at least one of the Family Care target populations, or A four-year bachelor's degree or more advanced degree in Human Services or related field with one (1) year experience working with at least one of the family care populations, or A four-year bachelor's degree or more advanced degree in any other area than Human Services with a minimum of three (3) years' experience working with at least one of the Family Care target populations. Ability to be adaptable, prioritize and work in a fast-paced environment. Working knowledge of computers, computer programs, typing, and data entry. Ability to access members' homes which are not required to comply with the ADA regulations. Ability to lift up to 25lbs. Current driver's license, acceptable driving record and proof of adequate insurance. ------------------------------------------------------------------------------------------------- Lakeland Care is a Wisconsin-based non-profit organization that focuses on creating a world we all want to live in. With long-standing roots as a managed care organization (MCO), we provide long-term care services through public and private care management to eligible elders and individuals with physical and intellectual or developmental disabilities. Additionally, we have branched out to provide organizational and professional development services to businesses within our communities. Our service offerings allow us to live our mission! Currently we serve members in 22 counties and have 10 offices throughout the Central to North East region of Wisconsin. Our Mission Empowering individuals. Strengthening communities. Inspiring futures. Our Vision To create a world we all want to live in. Our Core Values Kindness - We believe kindness is always possible and that no compassionate act is ever wasted. Inclusion - We believe that open hearts and open minds are the only path to a brighter future. Trust - We believe that honesty is still in style and that promises still have power. We are an equal employment opportunity employer functioning under an Affirmative Action Plan. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. We are an organization that participates in E-Verify.
    $34k-42k yearly est. 34d ago
  • Dosimetrist - Proton

    UW Health 4.5company rating

    Madison, WI jobs

    Work Schedule: 40 hours per week, Day shift, Monday through Friday position, with shifts between 7:30AM - 5:00PM. This position may be eligible for a $5000.00 sign-on bonus. Our proton center will be opening in Spring 2026. Candidates will be trained in proton therapy, create workflows and assist in the development of new program standard operating procedures. This is a hybrid remote position working at Eastpark Medical Center in Madison, WI. The first two years, the position will be fully onsite to develop/maintain a strong workflow. Pay: This position may be eligible for a $5000.00 sign-on bonus Relocation assistance may be available for qualified applicants Be part of something remarkable Join the #1 hospital in Wisconsin! Help develop routine and complex radiotherapy treatment plans for patients at our brand-new proton treatment center. We are seeking a Dosimetrist (Radiation Oncology, Medical Dosimetrist) to: Develop proton treatment plans from 3D medical images (CT, MRI, PET) involving vital areas of the body with assistance. Perform non-planning dosimetry activities such as implement institutional electronic charting and workflow systems, implement billing methods for a high standard for proper and accurate billing, CT immobilization assistance, order and maintain supplies for in-vivo dosimetry. Proton planning interest required, and experience is highly preferred Learn more about Proton Therapy at UW Health. Education: Successful completion of Medical Dosimetry Program Required OR Current certification with the Medical Dosimetrist Certification Board will be accepted in lieu of education Work Experience: Proton Planning experience Preferred RayStation Planning Experience Preferred MIM Experience Preferred Aria experience Preferred TOMO Therapy treatment planning experience Preferred VMAT planning experience Preferred Licenses and Certifications: Certification in Medical Dosimetry by the Medical Dosimetrist Certification Board (MDCB) within 12 months of hire Required At UW Health, you will have: An excellent benefits package, including health and dental insurance, paid time off, retirement plans, two-week paid parental leave and adoption assistance. Full time benefits for part time work. Options for a variety of schedules and shifts that offer flexibility and allow for work-life balance. Access to great resources through the UW Health Employee Wellbeing Department that supports your emotional, financial, and physical well-being. Tuition benefits eligibility - UW Health invests in your professional growth by helping pay for coursework associated with career advancement. The opportunity to earn a referral bonus for referring friends, former colleagues or others to apply for open, posted positions. Our Commitment to Social Impact and Belonging UW Health is committed to fostering a workplace that creates belonging for everyone and is an Equal Employment Opportunity (EEO) employer. Our respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. It is the policy of UW Health to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Eastpark Medical Center - UW Health's state-of-the-art ambulatory facility located across from East Madison Hospital on Eastpark Blvd. transforms the patient experience. It is home to many specialties, including women's complex care, adult cancer care, advanced imaging and laboratory services and innovative clinical trials. Job Description UW Hospital and Clinics benefits
    $156k-260k yearly est. Auto-Apply 9h ago
  • 988 Clinical Supervisor

    Family Services of Northeast Wisconsin Inc. 4.0company rating

    Green Bay, WI jobs

    Job Description Are you ready to work for an employer that truly values your contributions and well-being? At Family Services, we believe in caring for our team as much as we care for the individuals, children, and families we serve. Join our mission-driven organization, where your work makes a meaningful impact on the community every day. About Family Services Family Services is a nonprofit organization committed to Protecting, Healing, and Caring for children and families across Northeast Wisconsin. We provide vital support during life's most challenging moments, helping individuals heal, grow, and thrive. We're Hiring! We are seeking a Clinical Supervisor to join our 988 Wisconsin Lifeline team. This full-time position is responsible for the clinical supervision of Lifeline Counselors on the 988 Wisconsin Lifeline team who include a combination of paraprofessionals and bachelor and master degreed level staff. The Clinical Supervisor shares the review of documentation and service provision of the entire Lifeline Counselor team and participates in the training and development of Lifeline Counselors. This position is eligible for hybrid/remote work, with an onsite requirement for onboarding and meetings as necessary. Additional benefits of this position include professional liability insurance and licensure credentialing costs covered along with CEU opportunities. Key Responsibilities Participate in the development of a system that ensures that all help seekers receive appropriate services. Participate in the development of a system that ensures that all Lifeline Counselors receive the appropriate clinical supervision, staff development, and in-service training. Participate in the schedule of provision of 24/7 on-call clinical support. Advise Clinical Manager on training needs of staff to ensure quality service. Qualifications Education Required: Master's degree in social work or related field. Licensure Required: Wisconsin State Licensure as Licensed Professional Counselor or Licensed Clinical Social Worker Experience: Required: 3+ years of experience providing direct service to help seekers Preferred: 2+ years of clinical supervision experience Skills and Competencies: Commitment to the ethical treatment of help seekers Ability to establish and maintain relationships within and outside the agency in a professional manner Ability to recognize and control one's own biases Ability to express and transmit ideas and knowledge clearly with reasonable organization and conciseness Ability to organize one's own time to meet assigned situations and work demands Minimum Requirements to Work Remotely: Remote workers must reside in the State of Wisconsin; work for 988 must only occur while in the State of Wisconsin. Remote workers must have a private, confidential workspace and have the ability to double lock any confidential information kept at home and appropriately dispose of any confidential information stored at home (i.e. shredding) Remote workers must have the capacity to plug their computer/phone directly into their modem/router and provide a high-speed internet report verifying high-speed internet services. Job Posted by ApplicantPro
    $37k-59k yearly est. 31d ago

Learn more about Family Services of Northeast Wisconsin jobs