Family specialist job description

Salary Band: 1

Reporting to: Youth Program Site Manager

Department: Whole Family Services - 21st Century

Scope:

To work as a member of a team with program staff, families and the community to achieve student success. Responsible for fostering partnerships in student development and the implementation of varied activities including educational and social and emotional learning.

Essential Functions:

· Maintains a healthy team dynamic by embodying honesty and empathy in all interactions. Approaches new challenges with enthusiasm, tenacity and openness.

· Implement a program curriculum designed to meet program objectives by creating a safe environment where students can build SEL skills to help them succeed in school.

· Engage parents in identifying needs, act as an advocate by connecting families to Wayne Metro resources and assisting with the coordination of support services.

· Ensure no child is left unsupervised at any time and ensure the health and safety of children, families and staff, per agency, federal, state and local policies.

· Assist with data collection and compliance of the grant.

· Evaluate youth progress in predetermined measurable terms at program intervals and communicate with parents to engage them as partners in their students' growth.

· Builds and maintains relationships with school day staff with the purpose of partnering in building student success.

· Facilitate and maintain a family advisory committee.

· Other duties as assigned.

Physical Requirements and Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to stand; walk, sit, see, talk and hear, and use hands to manipulate. The employee is occasionally required to reach with hands and arms, climb steps, stoop, bend, kneel, or crouch. The employee is required to supervise students, requiring the employee to match walking speed that matches the student and may at times require the ability to run to safeguard students. The employee must occasionally lift (up to 50 pounds), carry, and move students. Employees must occasionally move equipment and/or supplies. The job is performed for the most part in a school setting with occasional outside weather conditions. The noise level is that of a typical school setting.

Minimum Qualifications:

· Minimum of a High School Diploma, Associate’s Degree or credits toward an associates in child related fields preferred. Child related fields include early childhood, secondary education, elementary education, special education, physical education, child guidance, child counseling, child psychology, family studies, social work, human services, and youth development.

· Minimum of two years of experience in youth education/programming: elementary/secondary education, youth development, out of school time programming, pre-social work, or child related field.

· Ability to implement program plans appropriate for meeting the educational and personal development needs of at-risk youth.

· Ability to implement evaluation tools to accurately measure the results achieved by youth participation in the program.

· Ability to interact with parents, teachers, and other professionals to identify, and provide for the needs of youth with regards to social services, recreational/cultural activities, and education.

· Valid driver’s license and reliable transportation.

· Ability to work with a minimum of supervision.

Minimum Competencies:

· Working knowledge of basic internet applications and programs including Google technology and Microsoft Office Word and Excel. The ability to learn and utilize the necessary programs for this position.

· Ability to communicate effectively both orally and in written form.

· Good interpersonal and professional skills including but not limited to professional appearance, tact, punctuality, and dependability.

· Ability to provide services for those persons facing economic, social, health, age, and educational barriers.

· Ability to work independently or in a team environment (as deemed necessary).

· Perform work in a manner that upholds Wayne Metro policies and procedures.

Travel Requirements:

· Ability to travel to various sites as needed.

Licensing and Other Requirements:

· Valid driver’s license and reliable transportation.

· Ability to pass licensing required background check

· Must be COVID-19 vaccinated, or partially, with the ability to complete within 30-days of employment. Circumstances preventing vaccination, and corresponding accommodations will be reviewed and considered.

Work Hours:

Work to be scheduled Monday through Friday with specific hours to be determined by program needs.

Other Duties:

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job- duties, responsibilities and activities may change at any time with or without notice.

Various Open locations throughout Wayne County:

These locations may change, including the addition of more cities: Detroit, Highland Park, Ecorse, River Rouge, Taylor, Dearborn Heights, Lincoln Park, Melvindale, Inkster

Wayne Metropolitan Community Action Agency is an Equal Opportunity Employer.

EOE/M/F/D/V

At Family Service Rochester (FSR) we believe that our employees are our greatest asset. We are guided by our values in where we believe that everyone needs to be understood and that partnership is a process. We believe that everyone desires respect and that partners share power. We believe that everyone has strengths and that judgements can wait. If you share in our values and desire to listen to what people need and together, build better lives we have an opportunity for you.

If you desire to work with a long-standing community based program invested in maintaining relationships between parents and children, we have an opportunity for you! We are seeking an engaging and positive individual to provide services as a Family Time Specialist at the Family Access Center.

In this role you will provide supports to families by ensuring children have safe interactions with their parents and families. You will do this by gathering information from social workers, children, parents, relatives and other sources by engaging in conversations that include schedule details, location, transportation, supervision level and safety plans. You will partner with social workers, families and others to develop parenting/family time plans as well as document observation notes and prepare written reports regarding progress on family time plan goals.

You will supervise parenting and family time between parents/family members and their child(ren) in an office, home or, community setting. You will maintain a safe environment during interactions so that children and physically and emotionally safe. You will also provide appropriate coaching and redirection to those involved.

Eligible candidates must have two (2) years of post-secondary education in human services or related field, or equivalent training, education and experience. You must have reliable transportation and the flexibility to work a varied schedule to respond to client needs. Computer proficiency is a must.

For your service, FSR provides a collaborative and safe work environment where all identities are welcomed and valued. You can expect agency lead continuous improvement in understanding our own privileges and how that may impact our work with others.

FSR offers a competitive compensation program and full benefits including free health insurance. Continuing education and professional development opportunities, Public Service Loan Forgiveness, EAP resources, 4 1/2 weeks of P) TO to start and 11 1/2 paid holidays per year. We offer a culture of learning and growth where employees meet regularly with senior leadership to provide ideas and feedback.
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The Opportunity

The School Operations Team is focused on creating the conditions by which our schools can thrive by designing and leading efficient, safe, joyful, and just systems; working to remove obstacles to learning and find creative solutions to challenges to enable the highest level of teaching and learning; and providing best-in-class customer service to families and staff members to ensure they feel welcomed, cared for and a valued member of our community. The Family Engagement Specialist is a school based position that ensures students and families are positioned to engage in learning on a daily basis. The Family Engagement Specialist will play a major part in building relationships with our families while setting the tone for exceptional customer service.

Key Responsibilities

Partners with students, staff and parents to ensure students attend school every day.

Orients families to attendance expectations for new and existing families

Makes daily attendance calls to families and documents all attendance changes

Captures and shares any key information or context shared during calls with families

Participates in the weekly attendance check-in meetings with school leadership with increasing responsibilities over time

Partners with families and students when additional attendance supports are needed

Executes school-based re-enrollment and cultivation plans.

Support families through the re-enrollment process

Complete application verification calls and updates application system as needed

Assist with planning of school events and activities

Partners with other schools to support families through school transitions

Review and submit student attrition data reports, identify trends and work with the school leadership team to improve student attrition rates

Ensures clear and effective communications with all community members and stakeholders.

Implement and lead parent involvement programs, ensuring engagement from families

Manage the translation of family communications and parent meetings

Capture pictures and videos for the school events and manage school communication platforms.

Ensures all parent facing materials are readily available

Schedules parent meetings with appropriate team members

Build relationships with community partners in order to build brand awareness

Monitors and reviews with Assistant Principal of Operations, parent and student feedback, particularly as it relates to non-instructional services and support.