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How to hire a family support coordinator

Family support coordinator hiring summary. Here are some key points about hiring family support coordinators in the United States:

  • There are currently 3,506 family support coordinators in the US, as well as 116,163 job openings.
  • Family support coordinators are in the highest demand in New York, NY, with 3 current job openings.
  • The median cost to hire a family support coordinator is $1,633.
  • It takes between 36 and 42 days to fill the average role in the US.
  • Human Resources use 15% of their expenses on recruitment on average.
  • On average, it takes around 12 weeks for a new family support coordinator to become settled and show total productivity levels at work.

How to hire a family support coordinator, step by step

To hire a family support coordinator, you should create an ideal candidate profile, determine a budget, and post and promote your job. Here's a step-by-step guide on how to hire a family support coordinator:

Here's a step-by-step family support coordinator hiring guide:

  • Step 1: Identify your hiring needs
  • Step 2: Create an ideal candidate profile
  • Step 3: Make a budget
  • Step 4: Write a family support coordinator job description
  • Step 5: Post your job
  • Step 6: Interview candidates
  • Step 7: Send a job offer and onboard your new family support coordinator
  • Step 8: Go through the hiring process checklist

What does a family support coordinator do?

A family support coordinator acts as the primary contact for families in need of welfare, emotional guidance, or other support. Their job is to serve as a bridge between a family and any relevant support agencies. Their main goal is to reduce the time that families in trouble have to wait for care. Family support coordinators are often social workers or welfare coordinators. They typically conduct regular outreach programs in areas with high cases of unemployment, family problems, and poverty.

Learn more about the specifics of what a family support coordinator does
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  1. Identify your hiring needs

    First, determine the employments status of the family support coordinator you need to hire. Certain family support coordinator roles might require a full-time employee, whereas others can be done by part-time workers or contractors.

    Determine employee vs contractor status
    Is the person you're thinking of hiring a US citizen or green card holder?

    Hiring the perfect family support coordinator also involves considering the ideal background you'd like them to have. Depending on what industry or field they have experience in, they'll bring different skills to the job. It's also important to consider what levels of seniority and education the job requires and what kind of salary such a candidate would likely demand.

    Here's a comparison of family support coordinator salaries for various roles:

    Type of Family Support CoordinatorDescriptionHourly rate
    Family Support CoordinatorSocial workers help people solve and cope with problems in their everyday lives. One group of social workers—clinical social workers—also diagnose and treat mental, behavioral, and emotional issues.$14-26
    Children's Program CoordinatorA children's program coordinator is someone who develops programs for children and toddlers. The children's program coordinator creates child-centered programs to educate and entertain children and infants... Show more$13-26
    Volunteer Program CoordinatorA volunteer program coordinator usually works for non-profit organizations where they are primarily in charge of managing and coordinating all volunteer related aspects of events and programs. It is their responsibility to oversee recruitment and training processes from planning to execution, supervise all volunteers, set schedules and objectives, and ensure operations adhere to guidelines and policies... Show more$14-26
  2. Create an ideal candidate profile

    Common skills:
    • Social Work
    • Post Deployment
    • Social Services
    • Child Care
    • Community Outreach
    • Crisis Intervention
    • Family Support
    • Technical Assistance
    • Mental Health
    • Child Abuse
    • Child Development
    • Substance Abuse
    • Community Resources
    • Community Agencies
    Check all skills
    Responsibilities:
    • Manage SharePoint inventory repository and assign access levels to new hires as needed.
    • Collaborate effectively with peers/hospital staff and develop positive relationships with patients' families, ensuring a level of trust and respect.
    • Complete data entering/gathering tasks in WebCM and MFP websites.
    More family support coordinator duties
  3. Make a budget

    Including a salary range in your family support coordinator job description is one of the best ways to attract top talent. A family support coordinator can vary based on:

    • Location. For example, family support coordinators' average salary in mississippi is 55% less than in new jersey.
    • Seniority. Entry-level family support coordinators 44% less than senior-level family support coordinators.
    • Certifications. A family support coordinator with certifications usually earns a higher salary.
    • Company. Working for an established firm or a new start-up company can make a big difference in a family support coordinator's salary.

    Average family support coordinator salary

    $42,177yearly

    $20.28 hourly rate

    Entry-level family support coordinator salary
    $31,000 yearly salary
    Updated December 19, 2025

    Average family support coordinator salary by state

    RankStateAvg. salaryHourly rate
    1Maryland$54,118$26
    2New York$53,393$26
    3District of Columbia$53,194$26
    4Texas$49,294$24
    5California$48,202$23
    6North Carolina$47,284$23
    7Virginia$46,283$22
    8Colorado$45,732$22
    9Massachusetts$45,073$22
    10Illinois$44,862$22
    11Washington$44,116$21
    12Arizona$42,614$20
    13Nebraska$38,456$18
    14Pennsylvania$37,566$18
    15Michigan$37,551$18
    16Georgia$36,658$18
    17Florida$31,034$15

    Average family support coordinator salary by company

  4. Writing a family support coordinator job description

    A good family support coordinator job description should include a few things:

    • Summary of the role
    • List of responsibilities
    • Required skills and experience

    Including a salary range and the first name of the hiring manager is also appreciated by candidates. Here's an example of a family support coordinator job description:

    Family support coordinator job description example

    • Education: Associates Degree or equivalent demonstrated experience with a minimum of 1-2 years in addiction field, social policy, social work, criminal justice, marketing and communications, public health, or related field required. Bachelor’s degree or equivalent preferred.
    • License: Completion of CCAR Recovery Coach Academy required. Completion of CCAR Ethical Considerations for Recovery Support Worker or equivalent required. Certified Recovery Support Worker (CRSW) credential required or must be obtained within 6 months of hire date.
    • Experience: Minimum 1-2 years’ experience in the field; work experience or personal lived recovery related experience with NH Division of Children, Youth and Families (DCYF) and placement and reunification processes for parents and children, as well as foster care and guardianship issues preferred. Training and experience in group facilitation preferred.
    • Understanding of issues related to Substance Use Disorder and the criminal justice system preferred.
    • Working knowledge of a variety of addiction recovery modalities and ability to articulate the delivery of multiple pathways of recovery in a community based setting required.
    • Ability to work with diverse populations, demonstrating cultural competency and community awareness required.
    • Candidates must maintain valid New Hampshire driver's license as self-transport between SOS sites required.

    The ideal candidate will also have:

    • ability to work harmoniously with coworkers and patients
    • experience working with diverse and vulnerable populations
    • excellent communication and listening skills
    • organizational skills
    • strong clinical and assessment skills
    • compassionate and nonjudgmental attitude

    Work Locations:

    SOS Recovery Centers – Dover, Rochester, Portsmouth and/or Hampton NH

    Hours Per Week:

    40; ideal candidate will be flexible and open to working until 8pm some weekday evenings.

    Days:

    M-F

    Job Status:

    Full-time

    Eligible for benefits:

    Yes

    Benefits

    Our comprehensive benefits package includes health, dental and vision insurance with an agency subsidy. One of our health plans has a no-premium option for employee-only coverage. We also offer a 401(k) plan with an employer match and employer-paid group term life insurance and short-term disability coverage. Voluntary benefits include long-term disability coverage, two Flexible Spending Accounts, and access to discounted auto and home insurance and pre-paid legal assistance. We offer earned time (vacation and sick leave) plus six paid holidays. Eligibility starts at 24 hours/week, with full benefits offered at 32 hours/week and above.

    About Us

    Greater Seacoast Community Health’s mission is to deliver innovative, compassionate, integrated health services and support that are accessible to all in our community, regardless of ability to pay. Our network of not-for-profit community health centers includes Families First Health & Support Center in Portsmouth, Goodwin Community Health in Somersworth and Lilac City Pediatrics in Rochester. Strafford County Public Health Network and SOS Recovery Community Organization also are affiliated with Greater Seacoast. Our health centers provide primary care, pediatric care, dental care, prenatal care, behavioral health counseling, substance use disorder treatment, mobile health services, WIC, social work services, a pharmacy, parenting classes, playgroups and home visiting. Services are open to all and aim to be team-based, respectful, recovery-friendly, LGBTQ-affirming and trauma-informed. We are recognized as a Patient-Centered Medical Home and a Family Resource Center of Quality. Learn more at GetCommunityHealth.org.

    Greater Seacoast Community Health is an Equal Opportunity provider of health care and other services and an Equal Opportunity employer.

  5. Post your job

    To find the right family support coordinator for your business, consider trying out a few different recruiting strategies:

    • Consider internal talent. One of the most important sources of talent for any company is its existing workforce.
    • Ask for referrals. Reach out to friends, family members, and current employees and ask if they know or have worked with family support coordinators they would recommend.
    • Recruit at local colleges. Attend job fairs at local colleges to recruit family support coordinators who meet your education requirements.
    • Social media platforms. LinkedIn, Facebook and Twitter now have more than 3.5 billion users, and you can use social media to reach potential job candidates.
    Post your job online:
    • Post your family support coordinator job on Zippia to find and recruit family support coordinator candidates who meet your exact specifications.
    • Use field-specific websites.
    • Post a job on free websites.
  6. Interview candidates

    Your first interview with family support coordinator candidates should focus on their interest in the role and background experience. As the hiring process goes on, you can learn more about how they'd fit into the company culture in later rounds of interviews.

    Remember to include a few questions that allow candidates to expand on their strengths in their own words. Asking about their unique skills might reveal things you'd miss otherwise. At this point, good candidates can move on to the technical interview.

    The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

  7. Send a job offer and onboard your new family support coordinator

    Once you have selected a candidate for the family support coordinator position, it is time to create an offer letter. In addition to salary, the offer letter should include details about benefits and perks that are available to the employee. Ensuring your offer is competitive is vital, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and it is important to be open to discussion and reach a mutually beneficial agreement. After the offer has been accepted, it is a good idea to formalize the agreement with a contract.

    It's equally important to follow up with applicants who don't get the job with an email letting them know that the position has been filled.

    After that, you can create an onboarding schedule for a new family support coordinator. Human Resources and the hiring manager should complete Employee Action Forms. Human Resources should also ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc., and that new employee files are created.

  8. Go through the hiring process checklist

    • Determine employee type (full-time, part-time, contractor, etc.)
    • Submit a job requisition form to the HR department
    • Define job responsibilities and requirements
    • Establish budget and timeline
    • Determine hiring decision makers for the role
    • Write job description
    • Post job on job boards, company website, etc.
    • Promote the job internally
    • Process applications through applicant tracking system
    • Review resumes and cover letters
    • Shortlist candidates for screening
    • Hold phone/virtual interview screening with first round of candidates
    • Conduct in-person interviews with top candidates from first round
    • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
    • Conduct background checks on top candidates
    • Check references of top candidates
    • Consult with HR and hiring decision makers on job offer specifics
    • Extend offer to top candidate(s)
    • Receive formal job offer acceptance and signed employment contract
    • Inform other candidates that the position has been filled
    • Set and communicate onboarding schedule to new hire(s)
    • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)
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How much does it cost to hire a family support coordinator?

Before you start to hire family support coordinators, it pays to consider both the one-off costs like recruitment, job promotion, and onboarding, as well as the ongoing costs of an employee's salary and benefits. While most companies that hire family support coordinators pay close attention to the initial cost of hiring, ongoing costs are much more significant in the long run.

Family support coordinators earn a median yearly salary is $42,177 a year in the US. However, if you're looking to find family support coordinators for hire on a contract or per-project basis, hourly rates typically range between $14 and $26.

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