Family support specialist jobs in Amherst, NY - 238 jobs

The Family Peer Advocate is responsible for empowering families and assisting the family in navigating and advocating in multiple child serving systems. This individual will support parents as they develop positive approaches and methods to meet the needs of youth and their families. This individual will support parents as they develop positive approaches and methods for addressing their family's day-to-day needs, including their own needs for self-care. This role requires “Lived Experience” and flexibility with working hours, including days, evenings, and weekends as determined by family needs that arise outside of regular service hours. This is a full-time (30 hours/week) position. This role covers both Genesee & Orleans counties and is primarily mobile/on-the-road, the hire will be required to use a personal vehicle on the job, but mileage is eligible for a generous reimbursement. Essential Job functions Provide informational and educational support on system navigation, advocacy and rights to empower families to become active participants in their child's services. Make referrals and linkages to needed services and resources and assist with access. Support the efforts of families in caring for and strengthening their children's mental, and physical health, development and well-being of their children by assisting the family learn and practice strategies to support their child's positive behavior. Facilitate parent training and education to increase knowledge and skills while providing opportunities for networking with other families and creating natural supports. Form and maintain relationships using effective communication and collaboration acting as a bridge between family and providers. Administer assessments and help family to identify gaps in services needed and assist in planning to eliminate gap. Develop treatment plan and safety plan with parent/caregiver supporting the family's own identified goals. Promote effective family-driven practice. Attend and/or facilitate meetings to promote family voice and infuse a family perspective at all levels: individual provider, agency, local planning, state and national policy making. Maintain all necessary records, forms, notifications, authorizations, reports and summaries in client files to ensure compliance with all Federal, State, Funder, Medicaid Managed Care and Hillside standards. Obtain and maintain credential/certification based on advocate's role and funder requirements. Participate in agency and team meetings, in-service trainings, and team building activities as well as volunteer and serve on agency and community committees as needed. While this job description covers many aspects of the role, employees may be required to perform other duties as assigned. Family Peer Advocate II additionally: Serve as a resource to guide team performance. Lead/conduct Family Peer Advocate staff training and manage projects, as directed. Mentor Family Peer Advocate I staff. Education & Experience High school diploma or GED required. Minimum 1 of year of “lived experience” required based on program and funder requirements. NYS Office of Mental Health requirement : A parent/caregiver of a child with a social, emotional, developmental, medical, substance use, and/or behavioral challenges; experience in navigating child serving systems to obtain services and resources for their child/family. OR Personal “lived experience” as a person with social, emotional, developmental, medical, substance use, and/or behavioral challenges, or has received services in juvenile justice, foster care, special education or addiction recovery. Family Peer Advocate II: Minimum 18 months of related work experience required. SPECIAL REQUIREMENTS Must obtain appropriate credential required for the program within 6 months of hire. Unrestricted, valid NYS driver's license for minimum of 1 year with a clean driving record and minimum insurance coverage that meets agency standards. Knowledge, Skills & Abilities In addition to demonstrating the Hillside Professional Competencies of Communicates Effectively, Personal Excellence, Cultural Competence, Builds and Leverages Relationships, and Optimizes Decision Making, the following occupational competencies must be demonstrated: Ability to act as an adult role model for children/youth/families in all behaviors including communication, hygiene, and appearance, management of self, response to stress / challenges and in the demonstration of positive relationships with others. Ability to engage children/youth/families in trust-based, productive relationships in order to help children/youth and families prepare for transitions, interact in the community, and promote respect and independence. Ability to recognize and address, often through referral, problems related to substance abuse, mental health, domestic violence, and child abuse and neglect. Ability to act as an advocate for children/youth/families in order to achieve the best possible children/youth/family's outcomes; communicates reasonable expectations and facilitates the achievement of results. Demonstrates an awareness and sensitivity to cultural and social variations and shows respect for individual differences. Knowledge of applicable laws and regulations, an ability to identify and access community programs and resources as needed, and an understanding of public assistance access and eligibility. Physical Demands & Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to work a variable scheduling including evenings and weekends The following daily physical demands are required: Sitting (up to 6 hours) Occasional standing (up to 2 hour) Occasional walking (up to 2.5 hours) Driving (several times a week up to 6 hours) Continuous balancing (up to 8 hours) Occasional balancing, bending, stooping, climbing, kneeling, pushing, pulling, reaching forward or down, reaching overhead, running, and twisting (up to 2.5 hours) Weekly lifting up to 10-15 lbs. on a daily basis Manual dexterity is required, including the frequent ability to grasp in both hands and continuous use of fine manipulation skills in both hands (approximately 1-2.5 hrs.) Occasional exposure to dust, fumes, gases, chemicals, or smoke is apparent Ability to change positions as needed. Family Peer Advocate I: $18.01 Minimum pay rate, $25.50 Maximum pay rate, based on experience. Family Peer Advocate II: $19.46 Minimum pay rate, $29.00 Maximum pay rate, based on experience.

The Family Peer Advocate serves as a bridge between families and the residential treatment program, using their lived experience as a caregiver of a child with emotional, behavioral, or mental health needs. The Family Peer Advocate provides support, education, and advocacy to families whose children are receiving care in a residential setting. This role is vital in helping families navigate the treatment process, increase engagement, and feel empowered to participate actively in their child's care and recovery. The Family Peer Advocate is responsible for providing advocacy, education, and emotional support to families of youth referred to the Residential Treatment Facility (RTF). The Family Peer Advocate works collaboratively with families, referral sources, and internal teams to facilitate access to services and provide essential information regarding treatment options. This role requires “Lived Experience” and flexibility with working hours, including evenings, as determined by family needs that arise outside of regular service hours. Major Responsibilities: Family Peer Advocacy Responsibilities: Provide peer support, advocacy, and education to families navigating the residential treatment process. Utilize personal lived experience to offer guidance and empathy to caregivers of youth with mental health challenges. Support the efforts of families in caring for and strengthening their children's mental, and physical health, development and well-being of their children by assisting the family learn and practice strategies to support their child's positive behavior. Promote effective family-driven practice. Attend and/or facilitate meetings to promote family voice and infuse a family perspective at all levels: individual provider, agency, local planning, state and national policy making. Assist families in understanding available community and mental health resources and how to access them. Connect families with community supports that foster stability and resilience. Facilitate and coordinate family/parent support groups to encourage peer-to-peer engagement. Facilitate parent training and education to increase knowledge and skills while providing opportunities for networking with other families and creating natural supports. Lead/conduct Family Peer Advocate staff training and manage projects, as directed. Engage families in cultural, educational, and recreational activities to strengthen family cohesion. Advocate on behalf of families to ensure their voice is heard in treatment planning and service coordination. Maintain positive relationships with internal and external partners, ensuring families receive comprehensive and holistic support. While this job description covers many aspects of the role, employees may be required to perform other duties as assigned. Required Qualifications: High School Diploma/GED required; Bachelor's degree in Human Services, Social Work, or related field preferred. Lived experience as a parent or caregiver of a child with emotional or behavioral health challenges. Credentialed as a Family Peer Advocate (or willingness to obtain credentialing). Minimum of two years of experience working in mental health, social services, or related field. Strong knowledge of community resources and mental health systems in New York State. Excellent communication, advocacy, and interpersonal skills. Proficiency in using electronic medical records (EMR) and other data systems preferred. Ability to work flexible hours, including evenings and weekends, as needed. Valid New York State driver's license and reliable transportation. Competitive Pay Rate of $21-$25 per hour based on education and experience CFS offers full-time employees the below benefits to support our employees and their families and help to create a healthy work environment. Paid Time Off (PTO) -20 PTO Days (25 Days After Five Years of Employment) -14 Paid Holidays (includes 2 flex holidays) - Bereavement Days - Paid Jury Duty Employer Paid Life Insurance Medical, Two Plan Options Dental, Two Plan Options Vision Insurance Wellness Program and Incentives Health Savings Account (HSA) and Quarterly Employer-Contributions Healthcare Flexible Spending Account (FSA) Dependent Care FSA Employee Referral Bonus Qualifying Employer for Public Service Student Loan Forgiveness Program (PSLF) 403(b) Right Away and Employer-Contributions After Two Years Child and Family Services is an Equal Opportunity Employer: Child & Family Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran or familial status, or genetics. In addition to federal law requirements, Child & Family Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer leaves of absence, compensation, and training.

The Family Peer Advocate is responsible for empowering families and assisting the family in navigating and advocating in multiple child serving systems. This individual will support parents as they develop positive approaches and methods to meet the needs of youth and their families. This individual will support parents as they develop positive approaches and methods for addressing their family's day-to-day needs, including their own needs for self-care. This role requires “Lived Experience” and flexibility with working hours, including evenings, as determined by family needs that arise outside of regular service hours. Essential Job functions Provide informational and educational support on system navigation, advocacy and rights to empower families to become active participants in their child's services. Make referrals and linkages to needed services and resources and assist with access. Support the efforts of families in caring for and strengthening their children's mental, and physical health, development and well-being of their children by assisting the family learn and practice strategies to support their child's positive behavior. Facilitate parent training and education to increase knowledge and skills while providing opportunities for networking with other families and creating natural supports. Form and maintain relationships using effective communication and collaboration acting as a bridge between family and providers. Administer assessments and help family to identify gaps in services needed and assist in planning to eliminate gap. Develop treatment plan and safety plan with parent/caregiver supporting the family's own identified goals. Promote effective family-driven practice. Attend and/or facilitate meetings to promote family voice and infuse a family perspective at all levels: individual provider, agency, local planning, state and national policy making. Maintain all necessary records, forms, notifications, authorizations, reports and summaries in client files to ensure compliance with all Federal, State, Funder, Medicaid Managed Care and Hillside standards. Obtain and maintain credential/certification based on advocate's role and funder requirements. Participate in agency and team meetings, in-service trainings, and team building activities as well as volunteer and serve on agency and community committees as needed. While this job description covers many aspects of the role, employees may be required to perform other duties as assigned. Family Peer Advocate II additionally: Serve as a resource to guide team performance. Lead/conduct Family Peer Advocate staff training and manage projects, as directed. Mentor Family Peer Advocate I staff. Education & Experience High school diploma or GED required. Minimum 1 of year of “lived experience” required based on program and funder requirements. NYS Office of Mental Health requirement : A parent/caregiver of a child with a social, emotional, developmental, medical, substance use, and/or behavioral challenges; experience in navigating child serving systems to obtain services and resources for their child/family. OR Personal “lived experience” as a person with social, emotional, developmental, medical, substance use, and/or behavioral challenges, or has received services in juvenile justice, foster care, special education or addiction recovery. Family Peer Advocate II: Minimum 18 months of related work experience required. SPECIAL REQUIREMENTS Must obtain appropriate credential required for the program within 6 months of hire. Unrestricted, valid NYS driver's license for minimum of 1 year with a clean driving record and minimum insurance coverage that meets agency standards. Knowledge, Skills & Abilities In addition to demonstrating the Hillside Professional Competencies of Communicates Effectively, Personal Excellence, Cultural Competence, Builds and Leverages Relationships, and Optimizes Decision Making, the following occupational competencies must be demonstrated: Ability to act as an adult role model for children/youth/families in all behaviors including communication, hygiene, and appearance, management of self, response to stress / challenges and in the demonstration of positive relationships with others. Ability to engage children/youth/families in trust-based, productive relationships in order to help children/youth and families prepare for transitions, interact in the community, and promote respect and independence. Ability to recognize and address, often through referral, problems related to substance abuse, mental health, domestic violence, and child abuse and neglect. Ability to act as an advocate for children/youth/families in order to achieve the best possible children/youth/family's outcomes; communicates reasonable expectations and facilitates the achievement of results. Demonstrates an awareness and sensitivity to cultural and social variations and shows respect for individual differences. Knowledge of applicable laws and regulations, an ability to identify and access community programs and resources as needed, and an understanding of public assistance access and eligibility. Physical Demands & Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to work a variable scheduling including evenings and weekends The following daily physical demands are required: Sitting (up to 6 hours) Occasional standing (up to 2 hour) Occasional walking (up to 2.5 hours) Driving (several times a week up to 6 hours) Continuous balancing (up to 8 hours) Occasional balancing, bending, stooping, climbing, kneeling, pushing, pulling, reaching forward or down, reaching overhead, running, and twisting (up to 2.5 hours) Weekly lifting up to 10-15 lbs. on a daily basis Manual dexterity is required, including the frequent ability to grasp in both hands and continuous use of fine manipulation skills in both hands (approximately 1-2.5 hrs.) Occasional exposure to dust, fumes, gases, chemicals, or smoke is apparent Ability to change positions as needed. Family Peer Advocate I: $18.50 Minimum pay rate, $25.50 Maximum pay rate, based on experience. Family Peer Advocate II: $19.46 Minimum pay rate, $29.00 Maximum pay rate, based on experience.

SUMMARY & ESSENTIAL DUTIES AND RESPONSIBILITIES: Works in collaboration with Erie and Niagara counties child care provider and their staff to ensure children and families enrolled in the EHS CCP program receive comprehensive Early Head Start services in accordance with the Head Start Performance Standards. · Performs other duties as assigned; work with the EHS CCP Manager and Family/Community Service Area Manager to coordinate, provide training and provide ongoing monitoring, training/technical assistance to the content area and the activities of the Family and Community Partnership content area. Carry out assignments, duties, requests, processes and goals of the Family/Community content area as assigned by immediate supervisor and the Early Childhood Administrator. Examples of work include but are not limited to: · Assist in the recruitment and enrollment of Early Head Start/Child Care Partner children throughout the year in Erie and Niagara counties. · Ensure health and requirements are met according to Head Start Performance Standards for all children enrolled in the EHS CCP program · Attend or facilitate meetings and trainings as directed by supervisor. · Actively participate in parent or group meetings, community collaborations and affiliations in order to advocate for all children enrolled in the EHS CCP program · Engage parents in volunteering, community service, and other ways of contributing to program activities and services. · Monitor children's attendance and provide support services to families as needed for all children enrolled in the EHS CCP program. · Serves as staff liaison for all children enrolled in the EHS CCP program · Attends meetings of parent committee meetings as required · Attends community agency meetings and report to the EHS CCP Manager · Provides information and training to the EHS CCP parent committees · Assist Family Service Workers with male engagement and coordinate male engagement activities · Assists EHS CCP Manager with planning workshops and training · Provides/conducts training as required by EHS CCP Manager · Attend in service training for all children enrolled in the EHS CCP program. · Assist with organizing parent committee groups for the EHS CCP child care providers · Submits written monthly content area reports the EHS CCP Manager · Maintains a close relationship with multi-disciplinary content area staff to ensure for all children enrolled in the EHS CCP program received required services. · Audit and compile reports and records of Family Service Workers (FSW) for all children enrolled in the EHS CCP program · Assists with completing the Program Information Report (PIR) · Member of the Child/Family Study Team · Attend all CMTM meetings as needed · Models positive work ethic for parents and staff. · Ensure FSW maintain a current and full caseload of families who are enrolled in the Early Head Start (EHS) - Child Care Partner (CCP) programs. · Establish mutually respectful partnerships with families to enhance the quality of their lives and their community for all children enrolled in the EHS CCP program. · Ensures Family Support Workers support families' efforts to reach their goals, assist in developing partnership with the family and work with families to create Family Partnership Agreement that facilitates families' problem-solving and teaches problem-solving skills. · Ensures Family Service Workers monitor the progress on Family Partnership goals and assist families in modifying Partnership Agreements when goals have been attained or changed for all children enrolled in the EHS CCP program. · Assists Family Service Workers provide training for parents enrolled in the EHS CCP program in how to be the primary teacher for their children and full partners in the education of their children. · Ensures Family Service Workers perform recordkeeping, including written documentation, scheduled reports and mandated reporting, in a timely, accurate, and confidential manner for all children enrolled in the EHS CCP program · Ensures Family Service Workers maintain regular communication with families (phone calls, group activities, home visits, and classroom visits) to promote partnerships. · Ensures Family Service Workers maintain up-to-date listing of available community resources and list is available to families in Erie and Niagara as needs as if necessary. · Conduct home visits in conjunction with child care provider staff as well as ensuring social service needs arise are addressed and referrals are provided. 17.39 USD Hourly Onwards SUPERVISORY RESPONSIBILITIES - Supervise the Family Service Workers QUALIFICATIONS: To perform this job successfully, an individual must be able to perform essential duties satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE: Bachelor's Degree in Human Services, Sociology, or Community Organization, plus one (1) year experience in social service community working with low income children and families; OR Associate Degree in the area of Human Services, Sociology, Community Organization or related fields, plus two (2) years experience in working with low children and families. LANGUAGE SKILLS: Ability to instruct and guide parents; ability to speak clearly, write legibly; able to discuss problems and disagreements in a professional manner; ability to communicate effectively with diverse groups. REASONING ABILITY: Appropriate conduct and behavior shown in all contacts with supervisor, staff, parents and community. NO PHONE CALLS - IF YOU ARE SELECTED YOU WILL BE CONTACTED VIA ONE OF THE METHODS YOU HAVE PROVIDED

Family Peer Advocate Employment Type: ☐ Part Time ☒ Full Time ☐ Exempt Salary ☒ Non-Exempt Hourly Reports To: Family Support Program Manager Family Peer Advocates take a mission-driven approach to empower and support families of children and young adults living with mental health challenges. They provide compassionate education, advocacy, and guidance to help families navigate systems of care and access the resources they need. Essential Functions Advocacy & Support: Promote a youth- and family-driven approach to service delivery that is strengths-based, culturally competent, and trauma-informed. Support families by attending service planning meetings, school conferences, and court appearances to ensure their voices are heard and their needs are met. Help caregivers prepare for these engagements by building confidence and understanding. Resource Navigation & System Support: Assist families in identifying, accessing, and coordinating services across child-serving systems including education, behavioral health, addiction services, juvenile justice, and child welfare. Act as a liaison to help bridge communication and trust between families and providers. Caregiver Skill Building: Provide coaching and support to caregivers in self-advocacy, stress management, communication strategies, and effective parenting techniques. Help families develop the skills and knowledge needed to navigate services and advocate for their children with confidence. Goal Planning & Care Collaboration: Work collaboratively with caregivers to develop individualized, strength-based goals and a plan of care that promotes the mental, emotional, and behavioral well-being of their children and families. Community-Based Support: Deliver peer support in flexible, accessible locations including family homes, schools, and community settings. Meet families where they are - physically and emotionally - to foster engagement and build meaningful relationships. Group Facilitation & Peer Connection: Lead or co-facilitate parent support groups, skill-building workshops, and educational sessions that promote healing, connection, and mutual support among families. Outreach & Engagement: Conduct outreach activities to identify and engage families who may be isolated or underserved. Build trusting relationships in the community by attending events and collaborating with schools, hospitals, and partner organizations to raise awareness of available support and peer services. Documentation & Reporting: Maintain timely, accurate, and confidential records of all family engagement, services provided, and progress toward goals, in accordance with agency and funder requirements. Performs other duties as assigned. Qualifications Lived experience as a parent or primary caregiver of a child, adolescent, or young adult with social, emotional, behavioral, developmental, or mental health challenges is required. High school diploma or equivalent required; additional education in human services, psychology, or a related field is preferred. Must possess or be eligible to obtain the New York State Family Peer Advocate Credential (provisional or full). Broad knowledge of the mental health system and familiarity with child-serving systems, community resources, and family support services. Strong interpersonal, relationship-building, and coaching skills, with the ability to provide empathetic, nonjudgmental, and culturally sensitive support to others. Excellent oral and written communication skills, with the ability to engage effectively with diverse audiences, both individually and in group settings. Strong organizational skills and sound independent decision-making abilities. Ability to maintain confidentiality and uphold professional boundaries. Comfortable working independently and collaboratively as part of a team, with a team-first attitude and a positive, solutions-focused demeanor. Flexible schedule, including availability for some evening and weekend hours as needed. Proficient computer skills, including Microsoft 365 (Word, Excel, Outlook, PowerPoint, OneDrive), and the ability to complete timely documentation and communication using digital tools. Employee Benefits: Health Insurance: Medical, dental, and vision coverage. Health Reimbursement Account Paid Time Off: PTO and Sick leave. 12 Paid Holidays 403(b) Retirement Plan Employee Assistance Program (EAP) Professional Development Opportunities Summer Hours Program One Remote Day Per Week Education: Bachelor's degree in Health Education or Human Services related field preferred but not required. A combination of education and comparable experience will also be considered. Travel Requirements Incumbents must possess a valid Driver License and reliable transportation with the ability to travel within New York State, as well as nationally, if required. Physical Requirements/Working Conditions The physical demands described represent those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, and sit for long periods of time. The employee is required to regularly reach with arms and hands; use hands to handle. Hands and fingers frequently perform repetitive motion including typing/keying. Occasionally the employee will lift and/or move up to 25 pounds. This job requires close vision, peripheral vision, depth perception, and the ability to adjust focus. Employee is required to regularly talk and hear. The above job description is not a contractual or binding document; it is provided as a guide to the types of duties required to be undertaken. Duties may vary from time to time, and this description is subject to review. Modifications will be made as needed to support changes in the business climate and requirements. The Mental Health Advocates of WNY is an equal employment opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, citizenship status, national origin, ancestry, gender, sexual orientation, age, weight, religion, creed, physical or mental disability, marital status, veteran status, political affiliation, or any other factor protected by law.

Job Title: Child and Family Counselor (CPST) Department: Children and Family Treatment and Support Services The Child and Family Counselor provides in-home and community-based services to Medicaid-enrolled youth ages 0-21 under the Medicaid State Plan Service Community Psychiatric Supports and Treatment (CPST) . CPST is a multi-component service that includes therapeutic interventions, counseling, and functional supports. The goal is to assist youth and families in achieving stability, improved daily functioning, recovery, and resilience through trauma-informed and individualized care. Department New Directions' Children and Family Treatment and Support Services (CFTSS) provide individualized, strength-based, and trauma-informed care to children and families, offering in-home and community-based interventions that promote healing, stability, and wellness. Agency New Directions is an equal opportunity employer committed to championing the principles of anti-racism, justice, and equity. We welcome prospective employees from diverse cultures and backgrounds, for all positions, who will uphold our values and contribute to our mission. We aim to have a leadership and workforce that is reflective of the communities we work in partnership with. Compensation $45.00 per hour for billable service hours $15.50 per hour for administrative hours Hours/Schedule Very flexible schedule, however late afternoons, evenings, and/or weekends will be most common. Location Cattaraugus County Professional Development Opportunities New Directions invests in developing future leaders through training opportunities, supervision, and continuing education support. Position Specific Duties/Responsibilities Deliver trauma-informed, individualized services based on each child's identified strengths and needs. Administer assessments and support planning consistent with the child's goals, cultural context, and family priorities. Educate youth, families, and supports on strategies and treatment options to enhance functioning. Provide individual, family, and relationship-based counseling, supportive counseling, and solution-focused interventions. Teach coping and emotional regulation skills to improve functioning in daily life. Provide post-crisis management and stabilization support in the home and community. Collaborate with community partners, providers, and informal supports as part of a multidisciplinary team. Maintain knowledge of community resources for linkage and referral. Document all services in the agency's electronic case recording system, ensuring accuracy and compliance with Medicaid billing standards. Maintain confidentiality of all youth and family information. Attend required agency and OMH trainings and participate in regular supervision. Perform all other duties as assigned. Knowledge, Skills, and Abilities Ability to work effectively with youth, families, staff, and community partners from diverse backgrounds. Strong understanding of behavioral, emotional, and mental health challenges in children and adolescents. Ability to deliver crisis intervention and therapeutic support with professionalism and empathy. Flexibility and adaptability to client needs and changing schedules. Strong collaboration and communication skills. Valid NYS driver's license, adequate auto insurance, and reliable transportation. Ability to pass an annual physical for Category 1 job classification. Compliance with agency safety and health standards. Qualifications Bachelor's degree in a human services field plus two years of related experience; OR Registered Professional Nurse plus one year of experience; OR Master's degree in a human services field plus one year of related experience. Preference will be given to bilingual Spanish speaking applicants. We want to emphasize that the preferred qualifications are not required and that we are committed to helping our future colleagues develop these preferred skills. We strongly encourage those who are passionate about fostering a diverse, inclusive and equitable human service organization to apply.

Job Title: Family Advocate Department: Head Start Reports To: Family & Community Partnerships Manager Supervises: None Pay Grade: $17.13 - $18.13/hour FLSA Status: Non-Exempt Work Hours: 8:00 AM - 4:30 PM, Monday - Friday(Occasional evenings & Weekends for special events) Status: Full-Time, 40 hours per week Benefits: Health, dental, vision, disability, and retirement I. PURPOSE AND SUMMARY OF RESPONSIBILITIES The Family Advocate supports the Family & Community Partnerships Manager in meeting the recruitment, enrollment, and attendance goals of the Head Start program. This role provides case management and crisis intervention services for families, helping them identify and work toward personal goals while connecting them with appropriate community resources. Family Advocates are also vital to promoting and sustaining parent involvement across all program sites. II. ESSENTIAL RESPONSIBILITIES A. Direct Service (50%) Conducts three home visits annually with each assigned family. Completes Strength-Based Assessments with families and provides follow-up services as needed: a. Facilitates connections between families and community resources b. Advocates for families within the community Assists in scheduling and documentation of physicals, dental care, immunizations, and follow-up care for children. Maintains required documentation for PIR (Program Information Report). Arranges or provides transportation to appointments as needed. Implements policy and procedures related to head lice, including necessary home visits. Provides crisis intervention support for families as needed. Assists with organizing and supporting Parent Groups at each center: a. Connects families with parent groups b. Attends monthly meetings (day and evening) c. Supports collaboration between Parent Groups and Policy Council Supports outreach, recruitment, enrollment, and re-enrollment of eligible families. Participates in case management teams, working collaboratively across classroom, center, and management levels: a. Initiates referrals and coordinates with outside agencies b. Collects and disseminates information to support collaborative decision-making Monitors classroom attendance and contacts families after two consecutive absences. Refers complex attendance issues to the Family & Community Partnerships Manager. Maintains family documentation for Education Staff and Managers. B. Administration (35%) Attends classroom team meetings, center meetings, content area meetings, and full staff meetings. Participates in case conferences, family reviews, and parent-teacher conferences as appropriate. Completes required documentation and reports as needed. Records all family interactions in ChildPlus. Compiles statistics and reports as directed by management. Assists with phone coverage, office duties, and emergency situations in the absence of the Site Manager. C. Professional Development (5%) Attends all required local trainings and meetings. Serves on at least one external community advisory group in collaboration with a partner agency. III. MARGINAL RESPONSIBILITIES Participates in non-mandatory training and meetings as directed by the Director. Assists families with transportation needs as appropriate. IV. RELATIONSHIPS A. Internal Works as part of a multi-level team to support family goals and overall program effectiveness. Participates in agency-wide initiatives and teams when requested. Promotional Opportunities: Site Manager Program Manager Supervision Received: 30%: Occasional supervision for routine duties with standard procedures; unusual problems referred with suggested solutions 70%: Limited supervision; works independently with some discretion in methods used B. External Represents Community Action of Orleans & Genesee and Head Start to external agencies. Promotes awareness of Head Start services within the community. V. WORK ENVIRONMENT Work takes place in family homes, offices, classrooms, and administrative settings. Moderate noise levels are typical. Crisis situations involving staff, children, or families may occur 1-2 times per year. Travel of 400-500 miles per month is required using personal vehicle. VI. PHYSICAL DEMANDS Activity Approximate Time Spent Sitting 50% Standing 15% Walking 15% Driving 20% Lifting Occasional Bending Occasional Additional Physical Activities: Telephone use (10%) Documentation (50%) Meetings (25%) Filing (15%) Pay Range: $17.13-$18.13

The flagship of the Commonwealth, the University of Massachusetts Amherst is a nationally ranked public land-grant research university that seeks to expand educational access, fuel innovation and creativity, and share and use its knowledge for the common good. Founded in 1863, UMass Amherst sits on nearly 1,450-acres in scenic Western Massachusetts and boasts state-of-the-art facilities for teaching, research, scholarship, and creative activity. The institution advances a diverse, equitable, and inclusive community where everyone feels connected and valued-and thrives, and offers a full range of undergraduate, graduate and professional degrees across 10 schools and colleges, and 100 undergraduate majors. We believe every member of our university community can contribute to our ongoing success by striving for the highest level of excellence as we seek breakthrough solutions to mounting environmental, social, economic, and technological challenges in our world. Job Summary Under the general supervision of Associate Director for Counseling and Rape Crisis Services, the Rape Crisis Specialist assists with the administration and provision of services for the daily operations of 24 hour comprehensive services for victims/survivors and the family and friends of victims/survivors of sexual and relationship violence. The incumbent will participate in violence prevention efforts and education to meet grant, program, and departmental goals. This is a grant-funded position, with reappointment dependent on grant renewal and funding availability. Essential Functions Provide short term peer counseling; crisis intervention; medical, legal and academic advocacy; safety planning; case management; and facilitate related support groups throughout Hampshire County. Responsibilities can include meeting and communicating with other service providers about clients. Comply with all relevant regulations, policies, standards, and protocols including those regarding privileged communication between rape crisis counselors and victims, and mandated reporting of abuse. Assist to administer and participate in the daily operations of 24 hour rape crisis services including ensuring scheduling and staffing of hotline, and providing and/or scheduling back-up to ensure coverage. Participate in training and selection and can provide supervision and support to program staff. Consult and participate in implementation of violence prevention outreach, education, and training for diverse populations. Maintain and complete timely reports to document accurate service data and other related administrative need such as travel, procard, etc. Generate relevant reports; participate in organizational and committee meetings; maintain positive working relationship with partners and stakeholders and provide consultation as assigned. Lead and participate in program and organizational projects and initiatives, as assigned, to meet current program goals and priorities. Other Function Perform related duties as assigned or required to meet Department, Executive Area/Division, and University goals and objectives. Understand responsibilities with respect to Title IX, Clery and other compliance requirements. Demonstrate capacity, skill and willingness to engage students and contribute to student success. Work collaboratively with other campus stakeholders to fulfill the mission of Student Affairs and Campus Life. Understand responsibilities with respect to conflicts of interest and behaves in ways consistent both with law and with University policy. Contribute toward creating a positive and respectful workplace defined by personal and professional competence, integrity, and collaboration. Understand and contribute to implementation of departmental and institutional goals for achieving non-discrimination and creating a respectful, inclusive environment that is supportive of diversity. Use access to sensitive and/or not yet public university related information only in the performance of the responsibilities of position and exercises care to prevent unnecessary disclosure to others. Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure) Bachelor's degree and 1 year related experience to include counseling. Experience working with survivors of sexual and relationship violence and/or trauma. Experience providing culturally responsive services for diverse communities. Ability to handle multiple tasks simultaneously, meet time sensitive deadlines, and prioritize workload with minimal supervision. A collaborative team approach to work, meets individual goals, and constructively provides, seeks, and implements feedback. Strong verbal and written communication skills. Ability to utilize programs such as: Microsoft Teams, Microsoft Office, Box, and/or Google Docs. Driver's license and access to car required. Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure) Master's degree in counseling, social work or related field. Strong administrative skills. Experience working in the field of sexual and relationship violence. Experience in one or more of the following areas: conducting training, developing curriculum, supervising staff and/or volunteers, recruitment and retention of staff, leading support groups, and/or working with teens. Completion of Rape Crisis Counselor or Domestic Violence Counselor training through a recognized Sexual Assault or Domestic Violence agency. Experience developing and implementing training/education programs. Contemporary knowledge of current events, social movements, climate, and political trends broadly and those related to campus life especially. Experience working in a university setting and college communities. Bilingual Physical Demands/Working Conditions Ability to travel to other work related sites. Work Schedule 37.5 hour per week position Position requires regular evening and some weekend hours Salary Information Level 26 PSU Salary Range Special Instructions to Applicants Upload your resume, along with your completed application. Our team will check references at the final stage of the interview process. Please be prepared to provide contact information for at least three (3) professional references. This position will remain open until filled or the advertised closing date, whichever occurs first. Early submissions are recommended. The University of Massachusetts Amherst welcomes all qualified applicants and complies with all state and federal anti-discrimination laws.

FLSA Status: Exempt Schedule: Evening/Weekend and Overnight/Weekend Shifts Available. Available Shifts: 4pm-12am and 12am-8am We're proud to offer competitive differentials to reward your commitment and specialized skills: * Crisis Differential - Earn up to $2,500 annually * Shift Differential - Earn an additional $1.00/hour for shifts from 4PM-12AM, and $1.50/hour for shifts from 12AM-8AM * Language Differential - Bilingual? Let us know during the hiring process, you may be eligible to earn an extra $1.25/hour POSITION RESPONSIBILITIES * Provides initial and ongoing assessments of clients, including client history, evaluation of problems, and formulation of diagnosis. * Develops initial and ongoing treatment plans which describe the goals of treatment and the methods to be used. * Provides integrated individual, family and group counseling and psychotherapy to assist clients in achieving the goals of treatment. * Provides appropriate treatment response to clients and their families, including implementation of evidence-based treatment models. * Assists clients with links to appropriate internal BBH supports/services & external community resources to enhance treatment and recovery. * With appropriate releases of information, communicates with others in client service systems to coordinate care. Such contact may include, but not limited to, primary care physicians, insurance companies and other service providers involved in the care of clients. * Conducts risk assessment and formulates Safety Plans. * Provides appropriate case management, including work with Erie County Department of Social Services (ECDSS), schools, probation, Primary Care Providers (PCP), mental health court, criminal justice system and any other applicable external agencies. * Responds and directs care appropriately for clients in crisis. * Utilizes a harm reduction model in treatment. * Performs (or coordinates) toxicology screenings as clinically appropriate. * Provides Social Skills Training, Substance Abuse Treatment, Behavioral Activation, Coping Skills Training, and Psycho-education. * Rotating on-call responsibilities with other team members. * Meets agency Key Performance Indicators. * Maintains client confidentiality at all times following all agency and HIPPA policies. * Completes all trainings required by the agency. * Performs all other duties as assigned. QUALIFICATIONS * Minimum Master's degree in Social Work, Mental Health Counseling, Marriage & Family Therapy, or CASAC-T/CASAC-P required. * Professional licensure: LMSW, LMFT, MHC-P, CASAC, CRC, LMHC, LCSW preferred. * 2 years of experience working with children & families is preferred * Must have knowledge of a variety of intervention techniques, including motivational enhancement; common mental disabilities, chemical dependency interventions and resources. * Excellent communication skills. * Must be familiar with community resources to be able to appropriately link clients. * Minimum proficiency with Windows based software applications is required. * Must have experience with Electronic Medical Records databases and basic computer skills. * Must appreciate cultural diversity and be aware of cross cultural counseling issues. Some things you can look forward to: * Welcoming, team environment, that inspires you to thrive and be your BestSelf! * Rewarding work experience! * Generous paid time off * Flexible schedule * Quarterly productivity bonus up to $2,000 per quarter * Various student loan forgiveness programs * Multiple and diverse health insurance options * Many other unique lifestyle & personal insurance options * Tuition reimbursement * CASAC certification tuition support * Professional license/certification renewal reimbursement * Defensive driving course reimbursement (if required for position) * Career growth and advancement opportunities * We look forward to telling you more! Location * BestResponse Intensive Crisis Center: 430 Niagara Street, Buffalo NY 14201 * Salary Range * Determined based on education, level of licensure/certification, and experience. * Increases given when new licensure obtained. Unlicensed Counselors: * 35 hours per week: $43,500-$51,986.53 per year full time or $23.91-$28.57 per hour part time * 37.5 hours per week: $46,607.14-$55,699.85 per year full time or $23.91-$28.57 per hour part time * 40 hours per week: $49,714.28-$59,413.17 per year full time or $23.91-$28.57 per hour part time Licensed Counselors: * 35 hours per week: $45,500-$57,961.99 per year full time or $25-$31.85 per hour part time * 37.5 hours per week: $48,750-$62,102.13 per year full time or $25-$31.85 per hour part time * 40 hours per week: $52,000-$66,242.27 per year full time or $25-$31.85 per hour part time

JOB TITLE: FAMILY SUPPORT SPECIALIST/FAMILY RESOURCE SPECIALIST PROGRAM: Healthy Families Niagara STATUS: Full Time (35 Hours Per Week), Hybrid Position FLSA DESIGNATION: Hourly REPORTS TO: Supervisor DEGREE: High School Diploma or GED; AAS Degree in a Health and Human Service field preferred EXPERIENCE: Minimum of one (1) year in working with families and children and having a working knowledge of normal child growth/development and parent-child relationships preferred. SALARY: $19.00 Per Hour Niagara Falls and Lockport locations BENEFITS: Hybrid work model available with most positions Health insurance with an HRA account (HRA-80% of the deductible), vision, and dental plans available (health insurance begins 1st day of month after 30 days of work service) Employees working at least 1,000 hours per year and who opt out of health insurance either upon hire or during the open enrollment period will receive a $750 lump-sum payment Flexible Spending accounts for both health and dependent care Employee Assistance Program available Employer paid short- and long-term disability insurance available Employer paid life insurance with the option to purchase additional coverage at group rates (available the 1st day of month after 30 days of work service) 401k Retirement Savings Plan - Agency contributes 1% of an employee's salary after 1 year of service yearly AND in addition matches the first 3% that the employee contributes to their 401k Plan 15 Paid Time Off days, (PTO) in the first year (buy back, carryover, and transfer to Long Term Sick bank is also available at calendar year-end of unused PTO) Employee receives yearly - 1 floating holiday and 13 recognized Agency holidays 1 Wellness Day Yearly Wage/Longevity Bonuses available Attendance Bonus available bi-annually Bereavement Leave - 4 work days of leave with pay available Staff Recognition/Staff Appreciation events Team Building and In-House training available offering learning and educational opportunities AGENCY REQUIREMENTS: Valid New York State Driver's License Use of a personal vehicle Live near or in target area SKILLS: Ability to relate to people with respect to their individuality and cultural diversity using a strength-based model Believes in and advocates for nurturing, non-violent discipline of children Non-judgmental Task oriented Good writing and organizational skills Strong interpersonal skills AGENCY EXPECTATIONS: Demonstrates knowledge of the program, mission, and services of Pinnacle Community Services, (PCS) Attends and participates in appropriate agency staff trainings and meetings Advocates for cultural diversity/sensitivity as appropriate Reports all suspected incidences of child abuse/neglect to NYS Hotline with supervisory approval Participates actively in ongoing professional development JOB RESPONSIBILITIES: Initiates and maintains regular (weekly) and long term (up to 5 years) contact/support with families Visits with families primarily in their home for a minimum of one (1) hour Directs family centered interventions which are strength based and directed at establishing a trusting relationship Assists families in strengthening the parent-child relationship Assists families in improving their skills to optimize the home environment Assists families in improving the family support system Increases the family's ability to problem solve and assume the role of advocate for themselves and their children Identifies and refers for contact/appointments at other supportive agencies, including health care appointments Assists family in establishing goals and a plan for accomplishment of the goals Assesses normal growth and development of the target child Completes referral forms and other agency forms and reports as necessary Assists other staff with providing Community or Group presentations and outreach Attends case conferences with Program Supervisors and Family Assessment Workers Assists with Program Participant Support Groups, Parenting Classes, obtaining donations and any other projects assigned by your Supervisor Attends and participates in CORE, wrap-around and team trainings Presents Healthy Families Niagara and PCS Agency services to the community at large Meets on a regular, planned basis for a minimum of two (2) hours per week with Supervisor at a regularly scheduled time Maintains confidentiality of Agency Performs other duties assigned by Administration DISCLAIMER: The information contained in this job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of this position. EOE STATEMENT: It is the policy of Pinnacle Community Services, Inc. to provide equal opportunity in employment and delivery of those we serve without regard to hire, promotion, layoff, recall or other terms and conditions of employment because of race, creed, age, color, sex, sexual orientation, religion, disability, national origin, gender identity, citizenship of any person, immigration status of any person who is not a citizen of the United States, or any other category protected by law. The prohibition of discrimination includes harassment. The people we serve include all those we serve and people service groups who request and are eligible for Pinnacle Community Services, Inc. Ongoing training is provided to assure adherence to this Policy. Pinnacle Community Services, Inc. is an Equal Opportunity Employer.

Addus Home Care strives to help older adults and people with disabilities to live safe and healthy lives at home. In this job, you will assists families in crisis through DCFS programs including: Family Habilitation Services, Visitation and Housing. Family Service Specialists provide services that help families comply with court-ordered program participation and work through difficult situations. Training is provided through the office and on-the-job. Family Service Specialist Benefits: * Pay is $17/HR * DAILY PAY available for select positions! * Flexible schedule - full time and part time available * Direct deposit * Reimbursement for mileage $.70/mile FSS Duties: * Work with families in crisis through DCFS and various State contracts * Prepare written reports and maintain accurate records and court testimony * Prepare and sign client progress reports on a monthly basis: * Scheduled dates and units of service * Specific goals/issues to be addressed for each date of service * Documentation as to whether each appointment was successful or missed * Reports of progress for each identified goal * Recommendations for future service * Report all child abuse and neglect * Immediately report any significant events, changes in family circumstances, or unusual incidents involving the client or family members to their supervisor * Attend all mandated training * Work directly with families in the home, teaching and demonstrating homemaking skills, parenting skills, anger management, utilizing effective resources * Supervised visitation / Unsupervised visitation -- Provide transportation for parent and/or children to and from locations for supervised visitation. Observe all interaction of visitation, parent and child behaviors and redirect according to parenting needs and parent / child behaviors * Help families locate housing throughout the local areas. Housing could include public government housing, private rent, or shelter care * Assist clients with finding jobs and community resources * The goal of services for intact families is to support the family and prevent the placement of the child(ren) out of the home. FSS Requirements & Competencies: * Must be at least 21 years of age * An associate's degree from an accredited institution is required or two years of work experience in social work related to child welfare is required. * Must have a dependable automobile, a valid driver's license, and proof of auto insurance * Must pass the CANTS background check and other required background checks Eligible employees and their dependents will be offered medical, hospitalization, vision, and dental benefits through the employer sponsored minimum essential plan. Employees are also eligible to enroll in employer sponsored retirement plan after 6 months of service (21 years of age). Accrued paid time off (up to 40 hours per year, based on hours worked). All DCFS employees, who average a minimum of 25 hours over a three-month period, are eligible for holiday pay benefits. Holiday Schedule: * New Year's Day * Memorial Day * Independence Day * Labor Day * Thanksgiving Day * Christmas Day We may text you during the hiring process. By proceeding, you give us permission to text you at the mobile number provided. Message and data rates may apply. Message frequency varies. Reply 'Opt Out' at any time if you no longer wish to receive text messages regarding our opportunities. Employee wellbeing is top priority at Addus Homecare, and we're thrilled to announce our recognition as the top healthcare company on Indeed's 2024 Top 100 Work Wellbeing Index.

Are you seeking to begin or continue your counseling career in the addiction field? Are you interested in working with a close-knit team in a residential setting? If so, apply to be a Residential Counselor today! “The reason I love my position as a counselor at Horizon is the chaos. Coming into work every day and dealing with the fast-paced uncertainty of treating people in crisis is continually exciting and every day holds new experiences. This has taught me to think on my feet as a counselor and to be able to adapt and overcome any situation. The other great thing about working in residential treatment, is being able to see the same patients every day for weeks at a time. Instead of leaving a session and saying, ‘we will come back to this in 2 weeks', I can leave a session and say to a patient, ‘journal about that tonight and we can talk in the morning. '” -Michael L., Senior Counselor What will your day look like? At Horizon, you'll enjoy a supportive, team-based work environment. Have a question? There's always someone there to help! We offer a seamless onboarding experience that'll ensure your success in your new role. As a Residential Counselor at Horizon, you will... Conduct comprehensive patient assessments and develop treatment plans that identify patients' needs and strengths. Provide individual and group counseling. Participate in weekly one-on-ones with your manager, as well as team meetings to discuss cases. Coordinate and collaborate with other service providers and family members. Maintain patient records consistent with regulatory requirements and quality assurance standards. Perform other duties as defined by the Program Director. Why start a counseling career with Horizon? As a counselor, we know how much a team environment helps ensure you get the support you want and deserve! Here at Horizon Village, you will have coworkers that feel like family as you become part of our amazing residential community. Everywhere you turn there are fellow Horizon Heroes ready to assist you whenever needed. But wait, there's more! Hundreds of clinical and nonclinical trainings available at our own Horizon University, 100% free! Horizon offers clinicians a Behavioral Health AI-powered platform to assist with note documentation requirements. This assist with reducing administrative burden and enhancing quality documentation/clinical outcomes. Employee appreciation events that allow you to bond with your team during work hours. Retirement: We know you want to retire comfortably and we're here to help! Horizon offers 401(k) AND profit-sharing programs to make sure you're set for the future. Student loan assistance. This program helps pay off our team members' student loans every month. One year after joining you will have been able to pay off an extra $600! Paid time off and paid holidays! Comprehensive, cost-effective health, dental, vision and supplemental benefits options Horizon employees and their families (includes spouses and children up to age 30) are eligible for a 10% discount on their tuition through a partnership with Capella University. And more! What makes you a great candidate? We can't wait to learn more about you! Here are a few specifics of what you'll need for the job: CASAC (Credentialed Alcohol and Substance Abuse Counselor) OR Master's degree in a program that will grant licensure in the state of New York. Location: Horizon Village Campus in Sanborn, NY is composed of four residential buildings: Aurora Village, Delta Village, Freedom Village, and Horizon Village, along with our innovative Wellness Center. Our intensive residential treatment facilities are dedicated to the total care of adults with substance use disorders. This opening is specifically for 6302 Inducon Dr E, Sanborn NY. Hours: This position is a full-time position from Tuesday - Saturday or Sunday - Thursday. Compensation: Horizon is consistently evaluating our compensation and benefit packages to ensure we remain competitive. The range of pay for this position is $50,960 - $62,296. Starting pay may be impacted based on experience and education. There is also a 15% pay differential for weekend hours worked. Compensation adjustments are evaluated annually. Physical demands associated with this position include: Sitting for extended periods, alternating between standing and sitting. Mobility required between worksites and within facilities. Mobility required with repetitive wrist, hand, and finger movements. Handling light duties, occasionally lifting objects up to 20 pounds. Horizon DEIB Statement: Horizon is committed to fostering a respectful, inclusive environment where dignity, safety, and opportunity are core values. We uphold principles that support autonomy and authenticity, creating a culture of accountability and collaboration that prioritizes well-being, drives innovation, and expands opportunities for our employees, patients, and communities. Disclaimer: Horizon endorses public health measures including vaccinations. We encourage all applicants to be mindful of the fact that Horizon is a healthcare agency providing in person services throughout our community. This information is intended to provide a general overview of the position; it is not a full job description.

Job Description Social Services Assistant Absolut Care of Aurora Park | East Aurora, NY Rate: $19.00 - $22.00/hr. (depending on experience) Absolut Care of Aurora Park is seeking a Social Worker to join our Long Term Care team in East Aurora, NY. This role is key in supporting residents and families while ensuring compliance with state and federal LTC regulations. Key Responsibilities: Provide psychosocial assessments and ongoing support for LTC residents Assist residents and families with care planning, adjustment, and discharge needs Coordinate with interdisciplinary team, nursing, admissions, and community resources Support care conferences, resident rights, and regulatory documentation Advocate for residents' emotional, social, and psychosocial well-being Qualifications: Degree in Social Work Experience in Long Term Care / Skilled Nursing strongly preferred Knowledge of NYS DOH and federal LTC regulations Strong communication, documentation, and advocacy skills Why Absolut Care Aurora Park: Supportive leadership and team environment Stable Long Term Care setting Convenient East Aurora, NY location Apply today to make a meaningful impact in long-term care.

Absolut Care of Aurora Park | East Aurora, NY Rate: $19.00 - $22.00/hr. (depending on experience) Absolut Care of Aurora Park is seeking a Social Worker to join our Long Term Care team in East Aurora, NY. This role is key in supporting residents and families while ensuring compliance with state and federal LTC regulations. Key Responsibilities: * Provide psychosocial assessments and ongoing support for LTC residents * Assist residents and families with care planning, adjustment, and discharge needs * Coordinate with interdisciplinary team, nursing, admissions, and community resources * Support care conferences, resident rights, and regulatory documentation * Advocate for residents' emotional, social, and psychosocial well-being Qualifications: * Degree in Social Work * Experience in Long Term Care / Skilled Nursing strongly preferred * Knowledge of NYS DOH and federal LTC regulations * Strong communication, documentation, and advocacy skills Why Absolut Care Aurora Park: * Supportive leadership and team environment * Stable Long Term Care setting * Convenient East Aurora, NY location Apply today to make a meaningful impact in long-term care.

Job DescriptionDescription: We are Hiring! Job Posting: Family Resource/Support Specialist Employment Type: 35 hours a week Salary: $18-$20 an hour As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Steuben/Livingston builds communities that care for all people. We serve all people seeking help in a safe, welcoming and comforting environment that feels like being home. If you're looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description The Family Resource/Support Specialist is responsible for initiating and maintaining regular and long-term contact with families for the purpose of strengthening the parent-child relationship; for identifying and interviewing families to assess their needs, determine eligibility for home visitation services, and provides education to families regarding resources available, for enhancing parenting skills; providing child development education and activities to encourage development as well as offering support in the areas of goal setting, community connections, and family functioning to aid in reducing the family and its members' overall vulnerability and susceptibility to stress. The Family Resource/Support Specialist is responsible for identifying and interviewing families to assess their needs, determine eligibility for home visitation services, and provides education to families regarding resources available in Steuben County. The Family Resource/Support Specialist is also responsible for nurturing existing partnerships with referral sources as well as seeking and building new relationships to increase referrals received and coordinate services. Essential Duties and Responsibilities • Establishes a trusting relationship with families by initiating and maintaining regular contact through home visiting • Familiarizes self with parent-child interaction and child development materials and activities • Applies basic advocacy and support skills to foster self-sufficiency and a healthy interdependence with the community in families • Familiarizes self with the dynamics of child abuse and neglect and demonstrates skill in using this knowledge • Seeks and maintains knowledge regarding existing referral sources, sharing this information with families as well as assisting families in the acquisition of such services as appropriate • Works in collaboration with families to identify strengths and establish goals • Plans and facilitates regular parent groups/socialization events for families • Records observation of home visits in an acceptable and timely manner into the HFNY Management Information System • Distributes and collects screening tool to all referral sources throughout Steuben County • Maintains positive working relationships with all referral sources located throughout Steuben County while seeking and building new partnerships to increase referrals received • Acts as representative to community by providing occasional presentations to referral sources or other interested parties throughout Steuben County • Conducts and documents Family Resilience Opportunity for Growth (FROG) assessments on identified families, presents appropriate families to Program Supervisor and ensures a seamless transition of the family to the Family Support Specialist • Seeks and maintains knowledge regarding existing referral sources throughout Steuben County, sharing this information with families as appropriate • Provides short-term direct service, such as family advocacy, as directed by Program Supervisor • Records Family Resilience Opportunity for Growth (FROG) assessment narratives in an acceptable and timely manner into the HFNY Management Information System • Completes all required documentation, reports and HFNY State Forms and enters them into the HFNY Management Information System in a timely manner • Completes Healthy Families Family Resilience Opportunity for Growth (FROG) Community Outreach Core Training, orientation and subsequent recommended trainings and conferences • Participates in all Family Resource Specialist quality assurance visits with Prevent Child Abuse New York as well as quality assurance visits with HFNY Program Contract Manager as required • Participates in regular staff meetings and meetings with supervisor • Manages assigned caseload • Completes other duties as assigned Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required Requirements: Qualifications Education: Bachelors Degree in Human Services preferred. High School Diploma or equivalent with appropriate experience will be considered. Credentials: Valid NY State Driver License and access to a reliable vehicle Experience: At least one year of experience working with families Relevant years of experience and education will be considered Why work for Catholic Charities? Competitive salary and 403b retirement plan Generous time off package and work-life balance Comprehensive benefits package. Supportive and collaborative environment Opportunities for growth and development Intrinsic reward of truly making a difference in people's lives How to Apply: Interested candidates are invited to apply on the Catholic Charities of Steuben/Livingston website at ****************************************** Join us and help make a positive impact in our community! ***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agencies and our people. EOE/AA Disability/Vet

Assist the Social Service Director/Consultant in the planning, developing, organizing, implementing, evaluating, and directing of the social service programs of this facility. Meet with administration, medical and nursing staff, and other related departments in planning social services, as directed Assist in the development, administering, and coordinating of department policies and procedures. Review department policies and procedures, at least annually, and participate in making recommended changes. Assist in developing and implementing policies and procedures for identifying the medically related social and emotional needs of the resident. Participate in community planning related to the interests of the facility and the services and needs of the resident and family. Assist residents in achieving the highest practicable level of self care, independence and well being. Assist with providing medically related social services so that the highest practicable physical, mental and psychosocial well being of each resident is attained or maintained. Perform administrative requirements, such as completing necessary forms, reports, etc. , and submitting such to the Director. Provide information to residents/families as to Medicare/Medicaid, and other financial assistance programs available to the resident. Provide consultation to members of our staff, community agencies, etc. , in efforts to solve the needs and problems of the resident through the development of social service programs. Record and maintain regular Social Service progress notes indicating response to the treatment plan and/or adjustment to institutional life. Coordinate social service activities with other departments as necessary. Work with emotional problems including assisting resident/family with anxieties and stress caused by illness and admission to the facility, difficulties in coping with residual physical disabilities, fears related to helplessness and death, and the need for institutional and specialized care. Evaluate social and family information and assist in determining plan for social treatment. Meet with department personnel, on a regularly scheduled basis, to assist in identifying and correcting problem areas, and/or the improvement of services Assist in obtaining resources from community social, health and welfare agencies to meet the needs of the resident. Assist in making outpatient appointments as ordered and schedule on site ancillary patient services to include optometry, podiatry, dentistry and psychiatric services. Assists in discharge planning with appropriate agencies, entities or individuals to include agency services, equipment and agency referrals. Develop and maintain a good working rapport with other departments within the facility, and outside community health, welfare and social agencies, to assure that social service programs can be properly maintained to meet the needs of the residents. Assist in the development of and participate in regularly scheduled orientation and in service training programs in relation to the social, emotional and medical needs of the residents. Assist in the development of the department's budget. Report suspected or known incidence of fraud relative to false billings, cost reports, kickbacks, etc. Maintain the confidentiality of all resident care information including protected health information. Report known or suspected incidents of unauthorized disclosure of such information. Supervisory Requirements This position has no supervisor responsibilities Qualification Education and/or Experience Must possess, as a minimum, a high school diploma or its equivalent Associate or Bachelor's Degree preferred but not required. Prior health care experience preferred Language Skills Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from managers and employees. Mathematical Skills Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations. Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Certificates, Licenses, Registrations Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must occasionally lift and/or move up to 25 pounds. Prolonged use of a desktop or laptop computer. While performing the duties of this job, the employee is regularly required to sit, stand, walk, and talk, read or hear. Frequent use of all office related equipment to include; copier/scanner/fax, telephone, and calculator. May be necessary to assist in the evacuation of residents during emergency situations. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is typically low to moderate. Additional Information Note: Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.

Home & Community Based Support Services consists of three programs with the goal of keeping children in the home with their family by providing counseling, psychoeducation, skill building, support and linkage. The Family Peer Advocate provides advocacy, education, and support to families of children with mental health, behavioral health, substance use, developmental disabilities and medically fragile challenges, helping them navigate and access community resources, services, and natural supports. The Family Peer Advocate builds strong relationships with families by offering a unique, empathetic understanding of their needs and challenges, ultimately fostering safe, stable, and connected family units. Why work in a home and community-based position? A New Adventure Every Day: No more mundane desk work! Every day is different, as you'll be on the move, visiting new places, and interacting with diverse individuals. The variety of each day keeps things exciting! No Desk, No Problem: Say goodbye to being tied to a desk. If you're someone who thrives on autonomy, a home-based role is perfect for you. Whether you're in your car, out in the field, or at a client's location, you won't be stuck in one place. A Day on the job as a Family Peer Advocate: Serve as a trusted advocate for families, using personal experience as a parent of a child with mental health, behavioral health, substance use, developmental disabilities and/or significant medical concerns to offer authentic, informed guidance. Assist families in accessing necessary services, supports, and resources both within the community and through waiver programs. Actively work to connect families with natural supports, such as community groups, extended family, or peer networks. Provide families with information about available community resources, including but not limited to educational, cultural, recreational, and mental health supports. Help families navigate and engage with resources that are culturally appropriate, individualized to meet their needs and sustainable. Ensure families have access to activities that enhance family cohesion and long-term stability. Collaborate with other service providers, mental health professionals, and community organizations to ensure comprehensive support for families. Direct Family Engagement: Meet with families in their homes and/or communities to assess needs, provide support, and facilitate access to necessary services and activities. Work with individual parents/guardians to ensure all needs are met and to promote engagement in the larger community. What has prepared you to be a Family Peer Advocate? Personal experience, as a parent or caregiver, raising or having raised a child with a history of emotional or behavioral challenges. (Parent or caregiver is defined as a parent, foster parent or other family member with direct responsibility for the care of a child with a diagnosis of emotional disturbance) You are a credentialed Family Peer Advocate Valid NYS Driver's License and a personal vehicle to travel to support families in their homes and the community A Flexible schedule that allows you to work evening and weekends to meet the needs of the families on your case load Have a high school diploma or G.E.D. Deep understanding of the challenges families face and the ability to connect with families based on shared lived experiences. Knowledge of community resources and services, particularly those available for families of children with mental health concerns. Ability to facilitate support groups and engage families in meaningful activities. Competitive hourly pay rate of $18 to $19 depending on experience. C+FS offers full-time employees the below benefits to support our employees and their families and help to create a healthy work environment. Paid Time Off (PTO) -20 PTO Days (25 Days After Five Years of Employment) -14 Paid Holidays (includes 2 flex holidays) - Bereavement: Four Paid Days - Paid Jury Duty Employer Paid Life Insurance Medical, Two Plan Options Dental, Two Plan Options Vision Insurance Wellness Program and Incentives Health Savings Account (HSA) and Quarterly Employer-Contributions Healthcare Flexible Spending Account (FSA) Dependent Care FSA Employee Referral Bonus Qualifying Employer for Public Service Student Loan Forgiveness Program (PSLF) 403(b) Right Away and Employer-Contributions After Two Years (1000 hours each year) Child and Family Services is an Equal Opportunity Employer: Child and Family Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran or familial status, or genetics. In addition to federal law requirements, Child and Family Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer leaves of absence, compensation, and training.

Job Description Home & Community Based Support Services consists of three programs with the goal of keeping children in the home with their family by providing counseling, psychoeducation, skill building, support and linkage. Position Summary: The Family Peer Advocate provides advocacy, education, and support to families of children with mental health, behavioral health, substance use, developmental disabilities and medically fragile challenges, helping them navigate and access community resources, services, and natural supports. The Family Peer Advocate builds strong relationships with families by offering a unique, empathetic understanding of their needs and challenges, ultimately fostering safe, stable, and connected family units. Why work in a home and community-based position? A New Adventure Every Day: No more mundane desk work! Every day is different, as you'll be on the move, visiting new places, and interacting with diverse individuals. The variety of each day keeps things exciting! No Desk, No Problem: Say goodbye to being tied to a desk. If you're someone who thrives on autonomy, a home-based role is perfect for you. Whether you're in your car, out in the field, or at a client's location, you won't be stuck in one place. A Day on the job as a Family Peer Advocate: Serve as a trusted advocate for families, using personal experience as a parent of a child with mental health, behavioral health, substance use, developmental disabilities and/or significant medical concerns to offer authentic, informed guidance. Assist families in accessing necessary services, supports, and resources both within the community and through waiver programs. Actively work to connect families with natural supports, such as community groups, extended family, or peer networks. Provide families with information about available community resources, including but not limited to educational, cultural, recreational, and mental health supports. Help families navigate and engage with resources that are culturally appropriate, individualized to meet their needs and sustainable. Ensure families have access to activities that enhance family cohesion and long-term stability. Collaborate with other service providers, mental health professionals, and community organizations to ensure comprehensive support for families. Direct Family Engagement: Meet with families in their homes and/or communities to assess needs, provide support, and facilitate access to necessary services and activities. Work with individual parents/guardians to ensure all needs are met and to promote engagement in the larger community. What has prepared you to be a Family Peer Advocate? Personal experience, as a parent or caregiver, raising or having raised a child with a history of emotional or behavioral challenges. (Parent or caregiver is defined as a parent, foster parent or other family member with direct responsibility for the care of a child with a diagnosis of emotional disturbance) You are a credentialed Family Peer Advocate Valid NYS Driver's License and a personal vehicle to travel to support families in their homes and the community A Flexible schedule that allows you to work evening and weekends to meet the needs of the families on your case load Have a high school diploma or G.E.D. Deep understanding of the challenges families face and the ability to connect with families based on shared lived experiences. Knowledge of community resources and services, particularly those available for families of children with mental health concerns. Ability to facilitate support groups and engage families in meaningful activities. Competitive hourly pay rate of $18 to $19 depending on experience. C+FS offers full-time employees the below benefits to support our employees and their families and help to create a healthy work environment. Paid Time Off (PTO) -20 PTO Days (25 Days After Five Years of Employment) -14 Paid Holidays (includes 2 flex holidays) - Bereavement: Four Paid Days - Paid Jury Duty Employer Paid Life Insurance Medical, Two Plan Options Dental, Two Plan Options Vision Insurance Wellness Program and Incentives Health Savings Account (HSA) and Quarterly Employer-Contributions Healthcare Flexible Spending Account (FSA) Dependent Care FSA Employee Referral Bonus Qualifying Employer for Public Service Student Loan Forgiveness Program (PSLF) 403(b) Right Away and Employer-Contributions After Two Years (1000 hours each year) Child and Family Services is an Equal Opportunity Employer: Child and Family Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran or familial status, or genetics. In addition to federal law requirements, Child and Family Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer leaves of absence, compensation, and training.

JOB TITLE: FAMILY SUPPORT SPECIALIST/FAMILY RESOURCE SPECIALIST PROGRAM: Healthy Families Niagara STATUS: Full Time (35 Hours Per Week), Hybrid Position FLSA DESIGNATION: Hourly REPORTS TO: Supervisor DEGREE: High School Diploma or GED; AAS Degree in a Health and Human Service field preferred EXPERIENCE: Minimum of one (1) year in working with families and children and having a working knowledge of normal child growth/development and parent-child relationships preferred. SALARY: $19.00 Per Hour Niagara Falls and Lockport locations BENEFITS: Hybrid work model available with most positions Health insurance with an HRA account (HRA-80% of the deductible), vision, and dental plans available (health insurance begins 1st day of month after 30 days of work service) Employees working at least 1,000 hours per year and who opt out of health insurance either upon hire or during the open enrollment period will receive a $750 lump-sum payment Flexible Spending accounts for both health and dependent care Employee Assistance Program available Employer paid short- and long-term disability insurance available Employer paid life insurance with the option to purchase additional coverage at group rates (available the 1st day of month after 30 days of work service) 401k Retirement Savings Plan - Agency contributes 1% of an employee's salary after 1 year of service yearly AND in addition matches the first 3% that the employee contributes to their 401k Plan 15 Paid Time Off days, (PTO) in the first year (buy back, carryover, and transfer to Long Term Sick bank is also available at calendar year-end of unused PTO) Employee receives yearly - 1 floating holiday and 13 recognized Agency holidays 1 Wellness Day Yearly Wage/Longevity Bonuses available Attendance Bonus available bi-annually Bereavement Leave - 4 work days of leave with pay available Staff Recognition/Staff Appreciation events Team Building and In-House training available offering learning and educational opportunities AGENCY REQUIREMENTS: Valid New York State Driver's License Use of a personal vehicle Live near or in target area SKILLS: Ability to relate to people with respect to their individuality and cultural diversity using a strength-based model Believes in and advocates for nurturing, non-violent discipline of children Non-judgmental Task oriented Good writing and organizational skills Strong interpersonal skills AGENCY EXPECTATIONS: Demonstrates knowledge of the program, mission, and services of Pinnacle Community Services, (PCS) Attends and participates in appropriate agency staff trainings and meetings Advocates for cultural diversity/sensitivity as appropriate Reports all suspected incidences of child abuse/neglect to NYS Hotline with supervisory approval Participates actively in ongoing professional development JOB RESPONSIBILITIES: Initiates and maintains regular (weekly) and long term (up to 5 years) contact/support with families Visits with families primarily in their home for a minimum of one (1) hour Directs family centered interventions which are strength based and directed at establishing a trusting relationship Assists families in strengthening the parent-child relationship Assists families in improving their skills to optimize the home environment Assists families in improving the family support system Increases the family's ability to problem solve and assume the role of advocate for themselves and their children Identifies and refers for contact/appointments at other supportive agencies, including health care appointments Assists family in establishing goals and a plan for accomplishment of the goals Assesses normal growth and development of the target child Completes referral forms and other agency forms and reports as necessary Assists other staff with providing Community or Group presentations and outreach Attends case conferences with Program Supervisors and Family Assessment Workers Assists with Program Participant Support Groups, Parenting Classes, obtaining donations and any other projects assigned by your Supervisor Attends and participates in CORE, wrap-around and team trainings Presents Healthy Families Niagara and PCS Agency services to the community at large Meets on a regular, planned basis for a minimum of two (2) hours per week with Supervisor at a regularly scheduled time Maintains confidentiality of Agency Performs other duties assigned by Administration DISCLAIMER: The information contained in this job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of this position. EOE STATEMENT: It is the policy of Pinnacle Community Services, Inc. to provide equal opportunity in employment and delivery of those we serve without regard to hire, promotion, layoff, recall or other terms and conditions of employment because of race, creed, age, color, sex, sexual orientation, religion, disability, national origin, gender identity, citizenship of any person, immigration status of any person who is not a citizen of the United States, or any other category protected by law. The prohibition of discrimination includes harassment. The people we serve include all those we serve and people service groups who request and are eligible for Pinnacle Community Services, Inc. Ongoing training is provided to assure adherence to this Policy. Pinnacle Community Services, Inc. is an Equal Opportunity Employer.