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Family Support Specialist jobs in Cedar Rapids, IA

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  • Home Visitor

    Tri-County Child and Family 3.9company rating

    Family Support Specialist job 50 miles from Cedar Rapids

    Do you have a passion for working with families with young children? Do you value compassion, growth-mindset, teamwork, and excellence? Join our team! Wage Scale: $20.16-$27.06 Hiring Bonus 401K Paid Time Off-Start Earning immediately Health, Dental, Vision, STD, LTD & Life Insurance Student Loan Forgiveness Qualifying Employer Professional Development Employee Assistance Program 40 hours/week; 12 months; Monday-Friday work week Purpose: Partner with the family, including establishing a caring professional relationship and a climate of mutual trust and respect for the parents. Work with parents to strengthen the family's knowledge of child development, health, nutrition, community resources and support parents in problem-solving. Check out the job description for Essential Job Responsibilities-Performance Indicators Minimum Requirements: Bachelor’s Degree or higher in Early Childhood Education, Family and/or Human Services, Social Work, or closely related degree. National Family Support Certification (required to obtain with the assistance of agency post-hire) No prior experience is necessary. Prefer two years of professional-level experience in specialty areas preferably in a social/family service environment. Computer Skills: Proficient in Microsoft Office, Google Suites & Database system Valid Iowa Drivers License & ability to be insured under agency policy Must be cleared & allowed to work in a childcare setting by the Iowa Department of Human Services
    $20.2-27.1 hourly 25d ago
  • Family Support Specialist

    Lutheran Services In Iowa 3.4company rating

    Family Support Specialist job 50 miles from Cedar Rapids

    LSI announces a gratifying opportunity for a full-time Family Support Specialist in the Waterloo area for our Early Childhood program serving Blackhawk county. What We Do As one of Iowa's most trusted human services agencies, LSI has a legacy of serving children and families for more than 160 years. Our Early Childhood Services provide critical care, guidance, and education to parents of young children across the state. Whether we're meeting with families through in-home weekly visits, connecting them to local resources in their community, or hosting support groups for parents to bond, this team makes a direct impact on the lives of the Iowans we are privileged to serve. You can join us on our mission to provide hope and healing. What You'll Do Want to make a difference in the life of children and families? Family Support Specialist(FSS) offer home visits to expectant parents and caregivers of small children, providing parenting education, support, and advocacy. Family Support Workers link parents to resources, promote optimal child health and development, and problem solve with parents. Family needs and abilities are evaluated on an ongoing basis. Family Support Specialists assist families in designing individualized support plans and empower families overtime to achieve their chosen goals. Our home visitation program is part of a nationwide initiative designed to empower families to become and remain healthy and strong. What You'll Need Preferred: Bachelor's degree in health or human service-related field or education. Required: Associates degree in health and human service-related field or education and 2 years of experience. How We'll Support You On top of joining the best team around, you can also receive: - A competitive salary - Comprehensive benefits - A flexible work schedule - A 401(k) - Generous paid time off - Health, dental, life, and vision insurance - Career-building opportunities - Special Team LSI perks like pet insurance and cell phone discounts through Verizon - Mileage Reimbursement Why You'll Love Working Here "This work fulfills my passion and purpose in helping caregivers provide a nurturing and accepting environment for their kids. I feel very humbled and privileged to be able to witness their journeys every day." - Mallory, an Early Childhood Services team member Who We Are LSI is an equal opportunity employer. At LSI we respect diverse life experiences, cultures and heritages, and strive to provide that all voices are heard and valued. You can learn more about our commitment at ****************************** Ready to get started? Apply today! This position requires a valid driver's license, auto insurance, a good driving record and the ability to pass an extensive background check including checks of the Dependent Adult and Child Abuse registries, Sex Offender registry and a criminal history check.
    $36k-45k yearly est. 12d ago
  • Family Support Specialist

    Lutheran Services 4.4company rating

    Family Support Specialist job 50 miles from Cedar Rapids

    LSI announces a gratifying opportunity for a full-time Family Support Specialist in the Waterloo area for our Early Childhood program serving Blackhawk county. What We Do As one of Iowa's most trusted human services agencies, LSI has a legacy of serving children and families for more than 160 years. Our Early Childhood Services provide critical care, guidance, and education to parents of young children across the state. Whether we're meeting with families through in-home weekly visits, connecting them to local resources in their community, or hosting support groups for parents to bond, this team makes a direct impact on the lives of the Iowans we are privileged to serve. You can join us on our mission to provide hope and healing. What You'll Do Want to make a difference in the life of children and families? Family Support Specialist(FSS) offer home visits to expectant parents and caregivers of small children, providing parenting education, support, and advocacy. Family Support Workers link parents to resources, promote optimal child health and development, and problem solve with parents. Family needs and abilities are evaluated on an ongoing basis. Family Support Specialists assist families in designing individualized support plans and empower families overtime to achieve their chosen goals. Our home visitation program is part of a nationwide initiative designed to empower families to become and remain healthy and strong. What You'll Need Preferred: Bachelor's degree in health or human service-related field or education. Required: Associates degree in health and human service-related field or education and 2 years of experience. How We'll Support You On top of joining the best team around, you can also receive: * A competitive salary * Comprehensive benefits * A flexible work schedule * A 401(k) * Generous paid time off * Health, dental, life, and vision insurance * Career-building opportunities * Special Team LSI perks like pet insurance and cell phone discounts through Verizon * Mileage Reimbursement Why You'll Love Working Here "This work fulfills my passion and purpose in helping caregivers provide a nurturing and accepting environment for their kids. I feel very humbled and privileged to be able to witness their journeys every day." - Mallory, an Early Childhood Services team member Who We Are LSI is an equal opportunity employer. At LSI we respect diverse life experiences, cultures and heritages, and strive to provide that all voices are heard and valued. You can learn more about our commitment at ****************************** Ready to get started? Apply today! This position requires a valid driver's license, auto insurance, a good driving record and the ability to pass an extensive background check including checks of the Dependent Adult and Child Abuse registries, Sex Offender registry and a criminal history check.
    $29k-34k yearly est. 15d ago
  • Local home daily

    10-4 Truck Recruiting

    Family Support Specialist job in Cedar Rapids, IA

    Class A CDL Solo Truck Driver *****Please read to make sure you qualify :) 100,000 per year earning potential Monthly/yearly Performance bonuses Home weekly on the weekends-More time with your family There are other positions as well. Regional position Dry Van and Reefer available Free Healthcare Mainly No touch Freight Top CPM-1.00 per mile after 2000 miles. Weekly Pay via Direct Deposit Great Benefits Great pay! REQUIREMENTS: Must be at least 21 Years of Age 6 months of experience or more No failed drug tests in the last 5 years. No probation or jail time in the last 5 years No VIOLENT CRIMES No more than 2 MV's in the last 3years Stable work history in the last 6 years preferred No 20 mph over speeding tickets in the last 3 years No suspension points in the last 3 years- Can't be terminated from the last trucking position Must be able to pass a hair test No DUI/DWI BENEFITS: 401(k) Employee assistance program Free Premium Health insurance Paid orientation Paid toll fees Paid training Referral program No cameras Language: English (Required) License/Certification: CDL A (Required) APPLY TODAY FOR MORE DETAILS-Please be prepared to complete a short 5 minute application that I will provide upon contact. :)
    $34k-49k yearly est. 60d+ ago
  • Family Support Specialist - Social Worker

    Four Oaks Family & Children Services 4.2company rating

    Family Support Specialist job 23 miles from Cedar Rapids

    Job Details Experienced Iowa City Campus - Iowa City, IA Full Time Bachelor's Degree $45000.00 - $47000.00 Salary Nonprofit - Social ServicesPosition Details What you will do? As the Family Support Specialist you will provide the supportive services enabling children to safely remain with their family, be reunified with their family, and/or achieve alternative permanency. These activities include provision of family support, care coordination, family functioning interventions, supervision and safety monitoring. Specific responsibilities include: Maintain regular contact with referring worker, family, and identified collaterals to achieve permanency goals. Coordinate interdisciplinary treatment, maintaining weekly contact with the Therapist and Program Coordinator on all assigned cases. Document service delivery, including objectives of treatment and/or intervention strategies. Understand and utilize defined assessment tools in working with all cases. Facilitate community resource planning, case progress evaluation & permanency planning. Coordinate interdisciplinary crisis planning. Participate in discharge planning & documentation. Schedule and facilitate quarterly staffing on all assigned cases. Assess treatment needs. Participate in the preparation and implementation of a service plan with input from client, family, therapist, program coordinator, and referral source. Demonstrate proficiency in use of various counseling techniques. Develop and implement a service agenda for each session. Complete on-call duties as assigned. Calmly and effectively provide crisis intervention in emergency situations. Maintain caseload and consistently achieves quota. Why Work here? Four Oaks understands the importance of supporting and treating one another as if they were our own family members. We believe in maintaining a healthy work/life balance while providing career paths for everyone. Our organization flourishes in an environment of equal opportunity and fair treatment for all. The effects of diversity and inclusion have created an atmosphere of positivity which connects us to the customers we serve. As a valued team member, you are eligible for: $1,000.00 Sign-on & Retention Incentive Medical, dental & vision insurance 401k Retirement plan Growth & Advancement opportunities Competitive Wages Excellent paid leave time package 7 paid holidays Business casual work environment Educational discounts Fitness Center Discounts Qualifications & Program Information What you need: To qualify you must meet ONE of the following conditions: Posses a Bachelor's Degree from a 4 year college or University, preferably in a social services related field of study. Possess an Associate's Degree in a Human Services related field plus 2 years of related experience. Apply now for immediate consideration!
    $45k-47k yearly 60d+ ago
  • Sales Advocate

    One Outsourcing

    Family Support Specialist job in Cedar Rapids, IA

    At One Outsourcing, an Authorized Retailer for Cricket Wireless, we pride ourselves in providing a simple, smart, make-your-day-better wireless experience for anyone who wants first-class nationwide wireless service at a value price, with no annual contract. Cricket Wireless powers a nationwide network that covers more than 308 million customers. Want to join a great company where your ideas and talents really matter? We are one of Cricket Wireless largest Authorized Retailers and were growing! Our dedication to our employees and our customers is relentless. We work hard, we have fun, and we meet goals! Join our Team, make it a career and let's help more customers discover the most valuable customer-focused service around Wireless Sales Advocate Job Function: We are looking for a result-driven retail Sales Associate to be responsible for all sales job duties, from generating leads to closing sales. Opening, closing, money handling, inventory counts, taking deposits to the bank, communicating sales and goals to the team throughout your shift. Sales Associate duties Working closely with customers to determine their needs, answer their questions about our products and recommend the right solutions. You should be able to promptly resolve customer complaints and ensure maximum client satisfaction. To be successful as a Sales associate, you should stay up to date with product features and maintain our store's visual appearance in high standards. Ultimately, the duties of a sales associate are to achieve excellent customer service, while consistently meeting the store's sales goals. Responsibilities Ensure high levels of customer satisfaction through excellent sales service Assess customers' needs and provide assistance and information on product features Welcome customers to the store and answer their queries Follow and achieve department's sales goals on a monthly, quarterly, and yearly basis “Go the extra mile” to drive sales Maintain in-stock and presentable condition assigned areas Actively seek out customers in store Remain knowledgeable on products offered and discuss available options Process POS (point of sale) purchases Cross sell products Handle returns of merchandise Team up with co-workers to ensure proper customer service Build productive trust relationships with customers Comply with inventory control procedures Suggest ways to improve sales (e.g. planning marketing activities, changing the store's design) Qualifications Skills Proven work experience as a Retail Sales associate, Sales representative or similar role Basic understanding of sales principles and customer service practices Proficiency in English, bilingual is always welcomed Basic Math skills Working knowledge of customer and market dynamics and requirements Track record of over-achieving sales quota Hands-on experience with POS transactions Familiarity with inventory procedures Solid communication and interpersonal skills A friendly and energetic personality with customer service focus Ability to perform under pressure and address complaints in a timely manner Ability to work flexible hours, including evenings, weekends, and holidays
    $28k-45k yearly est. 60d+ ago
  • Homicide Survivor Victim Advocate (covers Benton, Iowa, Poweshiek, Tama, Linn counties)

    Waypoint Services for Women Children and Families 4.1company rating

    Family Support Specialist job in Cedar Rapids, IA

    Provide crisis intervention, short-term counseling, support groups, and advocacy, to survivors of homicide and victims of violent crimes. Provide community education and outreach in order to advocate for victims of crimes and increase community awareness and need for such programs. TIME COMMITMENT & SALARY Salaried PRINCIPAL DUTIES AND RESPONSIBILITIES Maintain the confidentiality of the program without compromise according to Iowa Code Chapter 236 Provide both on-site and mobile counseling and advocacy to survivors of homicide and violent crimes Offer individual short-term counseling to survivors of homicide and violent crimes, and to refer any person who has other pending issues not related homicide and other violence crimes. Provide and submit to the Program Director accurate, statistical information on a monthly basis as mandated by local, state or federal grants Facilitate support/educational or healing groups for survivors of homicide and violent crimes. Provide education/workshops on impacts of homicide and related services; this includes speaking engagements and community outreach Participate in "on-call" status as required by your Supervisor; will include weekend and evening hours Oversee practicum students and volunteers on an as needed basis COMPETENCIES Values: Demonstrate Waypoint's core values every day you are at work: have compassion, instill ownership, empower people, and embrace diversity. Dependability: Show up to work on time, every time. Keep your commitments. Take responsibility for your own actions. Understand implications of your decisions. Communication: Demonstrate the ability to treat others with respect and consideration when working with a variety of personalities and leadership styles. Listen and seek clarifications. Communicate internally and externally in a positive tone. Professionalism: Take pride in how you present yourself. Motivate yourself to bring your best every day. Develop strategies to achieve organization goals. Adaptability: Be able to multitask in a changing and evolving work environment to best fit the situation. Demonstrate support for innovation and for organizational changes needed to improve the organization's effectiveness. BENEFITS The benefits below are for full-time, 30+ hours/week, unless noted otherwise. 12 Paid Holidays (Regular part-time employees receive holiday pay - prorated) 10 Days PTO first year of employment $25K Life Insurance paid in full by Waypoint Certified Public Service Loan Forgiveness Employer $400/month towards Waypoint's medical insurance through Wellmark Short-Term Disability Employee Childcare Discount at KidsPoint Dental & Vision Insurance FSA & HSA 401K & Match EAP Requirements Four year Human Services degree or equivalent work/life/volunteer experience Completion of Victim Counselor Training within first six months of employment (training provided by program); become a Certified Homicide Specialist within the first year of employment Understanding of the dynamics of violence and experience with victims of violence from a viewpoint of empowerment Understanding of root cause of violence. Demonstrate sensitivity to working with families from diverse racial and cultural backgrounds Understanding of the interlocking nature of other forms of violence and oppression (sexual, racial, homophobic, economics) and a commitment to confronting all forms personally and in the program Must be skilled at public speaking, community engagement and coalition building Must be skilled at crisis intervention and be able to handle stressful situations Must be able to respond to on-call emergencies within 30-45 minutes If a Waypoint/DHS Non-Law Enforcement Records Check is required, must receive a negative report
    $26k-32k yearly est. 41d ago
  • On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T1771)

    Target 4.5company rating

    Family Support Specialist job in Cedar Rapids, IA

    Starting Hourly Rate / Salario por Hora Inicial: $15.50 USD per hour Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here (*********************************** . **ALL ABOUT ON DEMAND** You can work as much or as little as you like as an On-Demand TM and your schedule may vary depending on shift availability and store needs. This role is ideal for those that are looking for a personalized work schedule. As an On-Demand TM you will not be included on the posted weekly schedule, but rather will have the opportunity to create your own schedule by picking up shifts posted by leaders or other team members (via our my Time mobile scheduling app) that work best with your schedule. We require your active engagement by picking up and working shifts as well as responding to our attempts at contact. We will contact you throughout the year (via your provided contact information) and confirm your interest in working shifts at Target. If we do not receive a response to our communication attempts, your employment with Target will be administratively terminated. Regular attendance is necessary and we require your active engagement by picking up and working shifts once every 4 weeks (minimum of four hours). Flexibility can be granted if you are unable to work once every 4 weeks due to a personal circumstance, but you are required to respond to our attempts to contact you to confirm your interest in working shifts at Target. You must work at least one shift within 6 months or you will be administratively terminated. Effective December 2024, you must work at least one shift within 5 months or you will be administratively terminated. Your communication and ability to work when our business demands it most are critical to your success in this role. Should you be offered a position as an On-Demand TM, you will be required to attend a Target Welcome orientation and commit to a short-term structured training schedule to ensure you are properly prepared for your new role. After that, the my Time mobile scheduling app is where you can pick up the shifts you desire to work. **ALL ABOUT SERVICE & ENGAGEMENT** Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction and recovery. Advocates of both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and ultimately guest loyalty. Empowered to make shopping quick and easy for guests at the checklanes, guest services, gift registry, pick-up and drive up while ensuring exceptional quality. **At Target** **,** **we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Guest Advocate can provide you with the** **skills and** **experi** **e** **nce** **of** **:** + Communicating and interacting with guests to build an inclusive guest experience + Blending problem solving and decision making to positively impact the guest experience and resolve guest concerns + Adapting to different guest interactions and situations + Promoting and engaging around various benefits, offerings and services **As a Guest Advocate, no two days** **are ever the same, but a typical day will** **most likely include** **the following responsibilities:** + Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard + Create a welcoming experience by authentically greeting all guests + Observe to quickly understand whether a guest needs assistance or wants to interact. Follow body language and verbal clues to tailor your approach + Engage with guests in a genuine way, which includes asking questions to better understand their specific needs + Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience + Thank the guest in a genuine way and let them know we're happy they chose to shop at Target + Scan and bag all guest items efficiently, accurately and in compliance with food safety standards and company best practices + Work efficiently to minimize guest wait time while maintaining guest service and accuracy + Make the guest aware of current and upcoming brand launches, store activities and events + Know and speak to the benefits of Target Loyalty programs with every guest and assist with application or sign-up as needed. Be familiar with all fulfillment services, and know how to direct the guest to enroll, activate and use them + Understand and show guests how to use Wallet and the other features and offerings within the Target App + Attempt every return and follow register prompts, partnering with immediate Leaders as needed to help solve for the guest while following Target's policies and procedures + Partner with Leaders as needed to de-escalate any negative situations and recover the guest shopping experience while following Target's policies and procedures + Deliver easy andaccurate service to all Order Pick Up, Drive Up, and Registry guests + Maintain a clean, clutter free work area (including gathering abandoned items, baskets, and hangers) Stock supplies during store open hours while being available for the guest + Demonstrate a culture of ethical conduct, safety and compliance + Work in a safe manner at all times to benefit yourself and others; identify and correct hazards; comply with all safety policies and best practices. + Support guest services such as order pick up (OPU), Drive-up (DU) Orders, DU Returns and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws. + Support Cash Office processes as needed, including management of cash systems + All other duties based on business needs **WHAT WE ARE LOOKING FOR** **We might be a great match if:** + Working in a fun and energetic environment makes you excited.... We work efficiently and as a team to deliver for our guests + Providing service to our guests that makes them say I LOVE TARGET! excites you.... That's why we love working at Target + You enjoy interacting with people all day and making things easy for others.... Interacting with guests, solving concerns and making the guests day better is core of what we do + You aren't looking for Monday thru Friday job where you are at a computer all day... We are busy all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewarded **The good news is that we have some amazing training that will help teach you ever** **y** **thing you need to know to be a** **Guest** **Advocate.** **But** **,** **there are a few** **skills** **you should have from the get-go:** + Communicating effectively, including using positive language and attentive to guests needs + Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes. + Welcoming and helpful attitude toward guests and other team members + Attention to detail while multi-tasking + Willing to educate guests and engage around products and services + Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed. + Work both independently and with a team **We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:** + Accurately handle cash register operations,cash transactions,and support cash office operations as needed + Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving product up to 10 poundsand occasionally lifting or moving merchandise up to 44 pounds without additional assistance from others. + Flexible work schedule (e.g., nights, weekends and holidays); reliable and prompt attendance necessary. + You can work as much or as little as you like as an on-demand TM, however, we ask for your active engagement by picking up and working shifts (via our my Time mobile App) every 4 weeks, as well as responding at our attempts at contact. We will contact you throughout the year (via your provided contact information) and confirm your ability and interest in working shifts at Target. If we do not receive a response, your employment with Target will be administratively terminated. You must work at least one shift within6months or you will be administratively terminated.Effective December 2024, you must work at least one shift within 5 months or you will be administratively terminated. + Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc. + Ability to remain mobile for the duration of a scheduled shift (shift length may vary). Find competitive benefits from financial and education to well-being and beyond at ********************************************* . **Americans with Disabilities Act (ADA)** Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or reach out to Guest Services at ************** for additional information. Applications for this role are accepted on an ongoing basis and there is no application deadline. Las solicitudes para este puesto se aceptan de forma continua y no hay fecha lĂ­mite de solicitud.
    $15.5 hourly 60d+ ago
  • Experience Specialist/Receptionist - Marion Family Medicine

    Unitypoint Health 4.4company rating

    Family Support Specialist job 6 miles from Cedar Rapids

    UnityPoint Clinics Experience Specialist/Receptionist Marion Family Medicine Monday - Friday, daytime hours Full-Time plus Benefits As an Experience Specialist/Receptionist, you are the first person to greet patients as they walk into our clinics. Primary duties will include checking-in patients, assisting with scheduling, answering phones, processing co-payments and follow up appointments as needed. Customer service, empathy and compassion are the biggest assets in this position. Why UnityPoint Health? At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members. Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you're in. Here are just a few: Expect paid time off, parental leave, 401K matching and an employee recognition program. Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members. Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family. With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together. And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience. Find a fulfilling career and make a difference with UnityPoint Health. Responsibilities Greets patients and visitors and obtains accurate information and signatures for office records Obtain signatures on all forms pertinent to the patient's current visit from the patient or family member who has authority to sign on behalf of the patient. Photo-copy & scan insurance cards and driver's licenses. Adhere to all confidentiality policies and procedures. Answers telephone calls promptly and accurately. Takes telephone messages and directs calls in an appropriate and professional manner. Retrieves, files photocopies or scans medical correspondence, reports and miscellaneous items, as requested. Collects payments, issues receipts and reconciles daily accounts receivable activity to prepare for daily deposits. Demonstrates initiatives to improve quality and customer service by striving to exceed customer expectations. Integrates and demonstrates FOCUS values and Expectations for Personal and Service Excellence to guide professional behaviors, while adhering to the policies and procedures of UPH-DM. Balance team and individual responsibilities; be open and objective to other's views; give and welcome feedback; contribute to positive team goals; and put the success of the team above own interests. Open and / or closes the clinic following specific guidelines of the individual clinic. Refer patients who need financial assistance with their clinic/hospital bills to a Financial Advocate. Perform functions other than described due to extenuating circumstances. Other duties as assigned. Qualifications Education: High School Degree or Vocational School Graduate Experience: Previous medical office experience preferred Strong customer service skills Excellent computer skills and abilities Ability to understand and apply guidelines, policies and procedures Strong personable skills to interact with physicians, health care team members, patients and support systems Effective communication skills Proficient in Microsoft Office Customer and patient focused Medical terminology/background a plus!
    $40k-46k yearly est. 19d ago
  • Family Therapist

    HCP Talent 4.2company rating

    Family Support Specialist job in Cedar Rapids, IA

    Job Description Family Therapist (BSFT) Compensation: $62,000 - $70,000 per year Schedule: Full-Time | Monday - Friday | 9:00 AM - 5:00 PM (Hybrid) We are seeking a compassionate Family Therapist specializing in Brief Strategic Family Therapy (BSFT) to join our clients prevention team in Cedar Rapids, Iowa. In this role, you will work to support child safety, strengthen family dynamics, and prevent foster care placements by providing structured, in-home therapy sessions. You will collaborate closely with case planners and the BSFT team to promote a safe and stable home environment. Key Responsibilities: Therapeutic Engagement: Establish and maintain strong therapeutic relationships with all family members, conducting weekly in-home BSFT sessions for approximately 10 families. Assessments: Continuously evaluate family safety and risk factors, developing safety plans as needed. Family Therapy: Implement a strength-based approach to engage family members in developing treatment plans, improving communication, and addressing collective family needs. Documentation: Maintain accurate and timely records for ACS and BSFT, ensuring compliance with all reporting requirements. Professional Development: Actively participate in BSFT training, supervision, and competency evaluations to enhance therapeutic effectiveness. Qualifications: Education: Masters degree in Psychology, Social Work, Marriage and Family Therapy, or Mental Health Counseling required. Experience: 2-5 years of clinical experience (family systems therapy preferred). Skills: Strong assessment, communication, and documentation abilities (bilingual skills are a plus). Salary: The posted range is not a guarantee. The actual salary will be based on qualifications, experience, and education and could fall outside of this range. Contact us for more information. If you're excited about the potential of this role, wed love to hear from you!
    $62k-70k yearly 30d ago
  • Child Life Specialist - Part Time

    University of Iowa 4.4company rating

    Family Support Specialist job 23 miles from Cedar Rapids

    The University of Iowa Hospitals and Clinics, The Stead Family Children's Hospital is seeking a 50% Child Life Specialist. This position is located in Iowa City, IA. Within the Stead Family Children's Hospital plan, develop, implement and evaluate comprehensive child life therapy treatment programs for pediatric and neonatal patients with complex and/or specialized needs. Provide quality educational experiences to staff and students. This position will float among various units as coverage is needed. Position Responsibilities: * Provide high quality patient care for children with complex or specialized needs including evaluation, assessment and treatment appropriate for patient's condition and age. * Serve on committees and actively participate in meetings to collaborate with a multi-disciplinary team in coordinating therapeutic programs for individuals and groups of patients. * Demonstrate a cooperative, flexible and innovative problem-solving approach. * Serve as a clinical resource for others. * Create, participate in and conduct in-service training sessions to staff and students. * Evaluate patient progress and document results. * Perform routine and assigned clinical and administrative tasks in an efficient manner. * Adhere to institutional and departmental standards. * Maintain effective working relationships with faculty, staff, students and the public. * Maintain confidentiality of patient information. * Exhibit a commitment to quality and process improvement including participation in the Quality and Safety Rounds on home unit. * Perform other special projects and tasks as assigned. * Demonstrate respect for all members of the University community in the course of performing one's duties and in response to administrators, supervisors, coworkers, and customers. * Welcome the richness of talent from a diverse workforce and recognize that diversity brings stimulation, challenge, and energy that contribute to a productive and effective workplace. * Represent the interests of the University and of unit leadership in the use of resources to meet service and productivity demands within unit goals and budgets; strive to promote continual process and quality improvement. * Seek opportunities to enhance one's own professional knowledge, skills, and abilities as they relate to one's current position and/or to prepare for potential future roles and overall career development. Percent of Time: 50% Schedule: M-F 8am-12pm, with possible weekend shifts Location: Iowa City Required Qualifications: * Certification as a certified child life specialist is required within one year of hire date. * Completion of a clinical child life internship (600 hours minimum) under the supervision of a certified child life specialist * Excellent written and verbal communication skills are required. * Experience in providing procedural support to pediatric patients for a variety of medical experiences. Education Requirements: * A Bachelor's degree in a field related to the practice of activity therapy or an equivalent combination of education and experience is required. Desired Qualifications: * Completion of a child life internship within a recognized children's hospital is highly desired. * 6 months - 1 year experience as a child life specialist in a pediatric child life program within an academic medical center is desired. * A Masters Degree in Child Life is desired * 1-2 years professional experience as a child life specialist is desired. Application Process: Please attach a resume (under submission relevant materials) as part of the application process. Job openings are posted for a minimum of 14 calendar days. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. Up to 5 professional references will be requested at a later step in the recruitment process. Please contact ********************** with any questions. Additional Information * Classification Title: Activity Therapist * Appointment Type: SEIU * Schedule: Part-time Compensation * Pay Level: 5 Contact Information * Organization: Healthcare * Contact Name: Lisa Dismang * Contact Email: **********************
    $37k-57k yearly est. Easy Apply 60d+ ago
  • Child Life Specialist - Part Time

    Jobs@Uiowa

    Family Support Specialist job 23 miles from Cedar Rapids

    The University of Iowa Hospitals and Clinics, The Stead Family Children's Hospital is seeking a 50% Child Life Specialist . is located in Iowa City, IA. Within the Stead Family Children's Hospital plan, develop, implement and evaluate comprehensive child life therapy treatment programs for pediatric and neonatal patients with complex and/or specialized needs. Provide quality educational experiences to staff and students. This position will float among various units as coverage is needed. Position Responsibilities: Provide high quality patient care for children with complex or specialized needs including evaluation, assessment and treatment appropriate for patient's condition and age. Serve on committees and actively participate in meetings to collaborate with a multi-disciplinary team in coordinating therapeutic programs for individuals and groups of patients. Demonstrate a cooperative, flexible and innovative problem-solving approach. Serve as a clinical resource for others. Create, participate in and conduct in-service training sessions to staff and students. Evaluate patient progress and document results. Perform routine and assigned clinical and administrative tasks in an efficient manner. Adhere to institutional and departmental standards. Maintain effective working relationships with faculty, staff, students and the public. Maintain confidentiality of patient information. Exhibit a commitment to quality and process improvement including participation in the Quality and Safety Rounds on home unit. Perform other special projects and tasks as assigned. Demonstrate respect for all members of the University community in the course of performing one's duties and in response to administrators, supervisors, coworkers, and customers. Welcome the richness of talent from a diverse workforce and recognize that diversity brings stimulation, challenge, and energy that contribute to a productive and effective workplace. Represent the interests of the University and of unit leadership in the use of resources to meet service and productivity demands within unit goals and budgets; strive to promote continual process and quality improvement. Seek opportunities to enhance one's own professional knowledge, skills, and abilities as they relate to one's current position and/or to prepare for potential future roles and overall career development. Percent of Time: 50% Schedule: M-F 8am-12pm, with possible weekend shifts Location: Iowa City Required Qualifications: Certification as a certified child life specialist is required within one year of hire date. Completion of a clinical child life internship (600 hours minimum) under the supervision of a certified child life specialist Excellent written and verbal communication skills are required. Experience in providing procedural support to pediatric patients for a variety of medical experiences. Education Requirements: A Bachelor's degree in a field related to the practice of activity therapy or an equivalent combination of education and experience is required. Desired Qualifications: Completion of a child life internship within a recognized children's hospital is highly desired. 6 months - 1 year experience as a child life specialist in a pediatric child life program within an academic medical center is desired.
    $31k-57k yearly est. 60d+ ago
  • Residential Treatment Counselor

    Area Substance Abuse Council 3.7company rating

    Family Support Specialist job in Cedar Rapids, IA

    Job DescriptionDescription: Realize a career with meaning—improving lives, strengthening communities, and changing narratives as a member of ASAC. Our work is personal, using lived experiences, proven services, and human connections to help people right here in our community. Now starting at $25.76 per hour! Area Substance Abuse Council (ASAC) is seeking a full-time Counselor to work in our Adult Recovery Residential Treatment Center. Our counselors serve as a key member of the treatment team by providing services to patients that help them learn to live a safe, healthy, and productive life free from substance use. As the Residential Counselor you will: Provide individual counseling to patients and facilitate group sessions Conduct intakes and assessments, initiate, implement, and review treatment plans for all assigned patients Submit paperwork and meet job responsibility deadlines as assigned. Coordinate patient involvement with other community agencies Help to plan and implement recreational activities for residential patients Act as the on-call counselor on a rotating basis and assist the overall residential team as needed Provide urinalysis monitoring on an as needed basis Maintain strict confidentiality, in accordance with HIPAA and 42CFR Requirements: Qualified candidates will have a degree in Human Services, Substance Abuse Counseling, Social Work, Counseling, Psychology or related field. Candidates with a Master’s degree and/or current t-CADC, CADC, or license are also encouraged to apply. This position requires staff to obtain a CADC within 18 months of hire, have a valid driver's license and the ability to pass an extensive background check. Salary and Benefits ASAC offers competitive compensation starting at $25.76 per hour which generally equates to $53,580 per year, with additional compensation for candidates with extensive experience in substance use counseling. Full time staff are eligible for a complete benefit package including, Health and Dental, Fertility Benefits, FSA, company paid Life/AD&D/Short and Long Term Disability, Voluntary Life Insurance, Employee Assistance Program (EAP), Paid Holidays, a 403(b) Retirement plan with a match and a generous Vacation, Personal Time and Sick Leave Plan. Join the area’s leader in prevention, treatment, and recovery of substance use disorders and problem gambling. Apply now and take the first step toward a fulfilling career. ASAC is an Equal Opportunity Employer.
    $53.6k yearly 38d ago
  • Street Outreach Program Advocate

    United Action for Youth 3.2company rating

    Family Support Specialist job 23 miles from Cedar Rapids

    Basic Function and Responsibilities: Under the supervision of the RHY Director, provide outreach, counseling and support services to youth clients ages 16-21 in the UAY Street Outreach Program. Work includes coordination with collaborative providers, SOP and UAY staff, and program participants. Primarily provides individual counseling, advocacy, resource connection and case management through a trauma informed, strength-based approach. This is a full-time direct service position. Occasional evening and weekend hours required. Characteristic Duties: Participate in outreach to youth experiencing homelessness in both rural and urban settings in Johnson, Washington, and Cedar counties. Build rapport with youth to help them resolve their current housing crisis. Provide resource basic needs kits, referrals, skill building, and advocacy to a caseload of up to 15 youth experiencing homelessness. Assess a youth's current living situation and risk factors for human trafficking, substance misuse, and other vulnerabilities to begin connecting them to appropriate intervention programs. Assist participants in obtaining safe shelter and or safe and stable housing. Make appropriate community referrals, network, and advocate for youth experiencing homelessness. Help youth create goal plans to identify their barriers and navigate support systems. Collaborate with the SOP Peer Mentor to provide excellent case management. Provide transportation for youth to shelters during regular working hours. Maintain updated electronic calendar, with locations of outreach, meetings, and other appointments. Maintain client case files, completing required paperwork, case notes, and reports. Work collaboratively with other UAY staff, through participation in weekly staff meetings, case management meetings, and cross team processing. Demonstrate use of clear personal and professional boundaries. Related Duties: Perform other tasks as assigned by the Program Director. Develop and maintain knowledge of resources, services, and opportunities available to youth and families. Qualifications: UAY believes in the power of diversity; people of color and LGBTQ+ individuals are encouraged to apply. The ideal candidate will be someone who is empathetic and works well with young people. The candidate should be tenacious, resilient, a self-starter, and energetic. Minimum of 1-year prior experience working with youth or in a youth services setting. Additional consideration for those with a degree (not required) in human services, social work, counseling or a related field, or 5 years prior experience; also, persons who are bi-lingual in Spanish, French, and/or English. Must have a valid driver's license. Compensation: Full-time position. Some nights and weekends are required. Starting at $42,000 plus full benefits that include health insurance, flex spending, life/disability, paid time off, and retirement.
    $31k-43k yearly est. 29d ago
  • Bachelor Level Social Work Internship

    Tanager Place 4.1company rating

    Family Support Specialist job in Cedar Rapids, IA

    Job Details Main Campus - CEDAR RAPIDS, IA Internship Not Specified Any Nonprofit - Social ServicesDescription Tanager is pleased to partner with students to discover the opportunities available within the Social Work and/or Human Services fields. At Tanager our mission is simple: To provide services to children and families that inspire, empower and heal. As a mission and value driven agency, we embrace the responsibility to promote change that enhances the resiliency and wellbeing of children, families, communities and systems through unique learning experiences. To accomplish our mission, we focus on our three pillars: Prevention, Treatment and Outreach During an Inpatient Internship, Interns will observe practical experience and apply the knowledge received from the classroom and training. They will explore different career paths at our agency and specialization that may suit their individual interests.
    $29k-42k yearly est. 60d+ ago
  • Home Visitor

    Tri-County Child and Family 3.9company rating

    Family Support Specialist job 50 miles from Cedar Rapids

    Do you have a passion for working with families with young children? Do you value compassion, growth-mindset, teamwork, and excellence? Join our team! Wage Scale: $20.16-$27.06 Hiring Bonus 401K Paid Time Off-Start Earning immediately Health, Dental, Vision, STD, LTD & Life Insurance Student Loan Forgiveness Qualifying Employer Professional Development Employee Assistance Program 40 hours/week; 12 months; Monday-Friday work week Purpose : Partner with the family, including establishing a caring professional relationship and a climate of mutual trust and respect for the parents. Work with parents to strengthen the family's knowledge of child development, health, nutrition, community resources and support parents in problem-solving. Check out the job description for Essential Job Responsibilities-Performance Indicators Minimum Requirements: Bachelor's Degree or higher in Early Childhood Education, Family and/or Human Services, Social Work, or closely related degree. National Family Support Certification (required to obtain with the assistance of agency post-hire) No prior experience is necessary. Prefer two years of professional-level experience in specialty areas preferably in a social/family service environment. Computer Skills: Proficient in Microsoft Office, Google Suites & Database system Valid Iowa Drivers License & ability to be insured under agency policy Must be cleared & allowed to work in a childcare setting by the Iowa Department of Human Services
    $20.2-27.1 hourly 26d ago
  • Family Support Specialist

    Lutheran Services In Iowa 3.4company rating

    Family Support Specialist job 50 miles from Cedar Rapids

    Job Description LSI announces a gratifying opportunity for a full-time Family Support Specialist in the Waterloo area for our Early Childhood program serving Blackhawk county. What We Do As one of Iowa's most trusted human services agencies, LSI has a legacy of serving children and families for more than 160 years. Our Early Childhood Services provide critical care, guidance, and education to parents of young children across the state. Whether we're meeting with families through in-home weekly visits, connecting them to local resources in their community, or hosting support groups for parents to bond, this team makes a direct impact on the lives of the Iowans we are privileged to serve. You can join us on our mission to provide hope and healing. What You'll Do Want to make a difference in the life of children and families? Family Support Specialist(FSS) offer home visits to expectant parents and caregivers of small children, providing parenting education, support, and advocacy. Family Support Workers link parents to resources, promote optimal child health and development, and problem solve with parents. Family needs and abilities are evaluated on an ongoing basis. Family Support Specialists assist families in designing individualized support plans and empower families overtime to achieve their chosen goals. Our home visitation program is part of a nationwide initiative designed to empower families to become and remain healthy and strong. What You'll Need Preferred: Bachelor's degree in health or human service-related field or education. Required: Associates degree in health and human service-related field or education and 2 years of experience. How We'll Support You On top of joining the best team around, you can also receive: - A competitive salary - Comprehensive benefits - A flexible work schedule - A 401(k) - Generous paid time off - Health, dental, life, and vision insurance - Career-building opportunities - Special Team LSI perks like pet insurance and cell phone discounts through Verizon - Mileage Reimbursement Why You'll Love Working Here "This work fulfills my passion and purpose in helping caregivers provide a nurturing and accepting environment for their kids. I feel very humbled and privileged to be able to witness their journeys every day." - Mallory, an Early Childhood Services team member Who We Are LSI is an equal opportunity employer. At LSI we respect diverse life experiences, cultures and heritages, and strive to provide that all voices are heard and valued. You can learn more about our commitment at ****************************** Ready to get started? Apply today! This position requires a valid driver's license, auto insurance, a good driving record and the ability to pass an extensive background check including checks of the Dependent Adult and Child Abuse registries, Sex Offender registry and a criminal history check.
    $36k-45k yearly est. 14d ago
  • Family Support Specialist - Social Services

    Four Oaks Family & Children Services 4.2company rating

    Family Support Specialist job in Cedar Rapids, IA

    Job Details Experienced US-IA-Cedar Rapids - Cedar Rapids, IA Full Time Bachelor's Degree $45000.00 - $47000.00 Salary Nonprofit - Social ServicesPosition Details What you will do? As the Family Support Specialist you will provide the supportive services enabling children to safely remain with their family, be reunified with their family, and/or achieve alternative permanency. These activities include provision of family support, care coordination, family functioning interventions, supervision and safety monitoring. Specific responsibilities include: Maintain regular contact with referring worker, family, and identified collaterals to achieve permanency goals. Coordinate interdisciplinary treatment, maintaining weekly contact with the Therapist and Program Coordinator on all assigned cases. Document service delivery, including objectives of treatment and/or intervention strategies. Understand and utilize defined assessment tools in working with all cases. Facilitate community resource planning, case progress evaluation & permanency planning. Coordinate interdisciplinary crisis planning. Participate in discharge planning & documentation. Schedule and facilitate quarterly staffing on all assigned cases. Assess treatment needs. Participate in the preparation and implementation of a service plan with input from client, family, therapist, program coordinator, and referral source. Demonstrate proficiency in use of various counseling techniques. Develop and implement a service agenda for each session. Complete on-call duties as assigned. Calmly and effectively provide crisis intervention in emergency situations. Maintain caseload and consistently achieves quota. Why Work here? Four Oaks understands the importance of supporting and treating one another as if they were our own family members. We believe in maintaining a healthy work/life balance while providing career paths for everyone. Our organization flourishes in an environment of equal opportunity and fair treatment for all. The effects of diversity and inclusion have created an atmosphere of positivity which connects us to the customers we serve. As a valued team member, you are eligible for: $1,000.00 Sign-on & Retention Incentive Medical, dental & vision insurance 401k Retirement plan Growth & Advancement opportunities Competitive Wages Excellent paid leave time package 7 paid holidays Business casual work environment Educational discounts Fitness Center Discounts Qualifications & Program Information What you need: To qualify you must meet ONE of the following conditions: Posses a Bachelor's Degree from a 4 year college or University, preferably in a social services related field of study. Possess an Associate's Degree in a Human Services related field plus 2 years of related experience. Apply now for immediate consideration!
    $45k-47k yearly 60d+ ago
  • Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T1771)

    Target 4.5company rating

    Family Support Specialist job in Cedar Rapids, IA

    Starting Hourly Rate / Salario por Hora Inicial: $15.50 USD per hour As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers. Working at Target means the opportunity to help all families discover the joy of everyday life. Caring for our communities is woven into who we are, and we invest in the places we collectively live, work and play. We prioritize relationships, fuel and develop talent by creating growth opportunities, and succeed as one Target team. At our core, our purpose is ingrained in who we are, what we value, and how we work. It's how we care, grow, and win together. **ALL ABOUT SERVICE & ENGAGEMENT** Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction and recovery. Advocates of both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and ultimately guest loyalty. Empowered to make shopping quick and easy for guests at the checklanes, guest services, gift registry, pick-up and drive up while ensuring exceptional quality. **At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Guest Advocate can provide you with the skills and experience of:** + Communicating and interact with guests to build an inclusive guest experience + Blending problem solving and decision making to positively impact the guest experience and resolve guest concerns + Adapting to different guest interactions and situations + Promoting and engaging around various benefits, offerings and services **As a Service Advocate, no two days are ever the same, but a typical day will most likely include the following responsibilities:** + Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard + Create a welcoming experience by authentically greeting all guests + Observe to quickly understand whether a guest needs assistance or wants to interact. Follow body language and verbal clues to tailor your approach + Engage with guests in a genuine way, which includes asking questions to better understand their specific needs + Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience + Thank the guest in a genuine way and let them know we're happy they chose to shop at Target + Scan and bag all guest items efficiently, accurately and in compliance with food safety standards and company best practices + Work efficiently to minimize guest wait time while maintaining guest service, accuracy, and quality + Make the guest aware of current and upcoming brand launches, store activities and events + Know and speak to the benefits of Target Loyalty programs with every guest and assist with application or sign-up as needed + Understand and show guests how to use Wallet and the other features and offerings within the Target App + Be familiar with all fulfillment services, and know how to direct the guest to enroll, activate and use them + Attempt every return and follow register prompts, partnering with immediate Leaders as needed to help solve for the guest while following Targets policies and procedures + Partnering with Leaders as needed to de-escalating any negative situations and recover the guest shopping experience while following Target's policies and procedures + Deliver easy and accurate service to all Order Pick Up, Drive Up, and Registry guests + Maintain a clean, clutter free work area (including gathering abandoned items, baskets, and hangers) + Stock supplies during store open hours while being available for the guest + Demonstrate a culture of ethical conduct, safety and compliance + Work in a safe manner at all times to benefit yourself and others; identify and correct hazards; comply with all safety policies and best practices + Support guest services such as order pick up (OPU), Drive-up (DU) Orders, including Starbucks DU, and DU Returns and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws. + All other duties based on business needs **WHAT WE ARE LOOKING FOR** **We might be a great match if:** + Working in a fun and energetic environment makes you excited.... We work efficiently and as a team to deliver for our guests + Providing service to our guests that makes them say I LOVE TARGET! excites you.... That's why we love working at Target + You enjoy interacting with people all day and making things easy for others.... Interacting with guests, solving concerns and making the guests day better is core of what we do + You aren't looking for Monday thru Friday job where you are at a computer all day... We are busy all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewarded **The good news is that we have some amazing training that will help teach you everything you need to know to be a Guest Advocate. But, there are a few skills you** **should have from the get-go:** + Communicating effectively, including using positive language and attentive to guests needs + Welcoming and helpful attitude toward guests and other team members + Attention to detail while multi-tasking + Willing to educate guests and engage around products and services + Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed. Work both independently and with a team + Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes **We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:** + Accurately handle cash register operations and cash transactions + Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc. + Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 10pounds and occasionally lifting or moving merchandise up to 44 pounds without additional assistance from others + Flexible work schedule (e.g., nights, weekends and holidays) and reliable and prompt attendance necessary + Ability to remain mobile for the duration of a scheduled shift (shift length may vary). Find competitive benefits from financial and education to well-being and beyond at ********************************************* . **Americans with Disabilities Act (ADA)** Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or reach out to Guest Services at ************** for additional information. Applications for this role are accepted on an ongoing basis and there is no application deadline. Las solicitudes para este puesto se aceptan de forma continua y no hay fecha lĂ­mite de solicitud.
    $15.5 hourly 60d+ ago
  • Experience Specialist/Receptionist - Marion Family Medicine

    Unitypoint Health 4.4company rating

    Family Support Specialist job 6 miles from Cedar Rapids

    * Area of Interest: Patient Services * FTE/Hours per pay period: 1.0 * Department: Fam Med - Marion - CR * Shift: Monday - Friday, Daytime * Job ID: 167217 UnityPoint Clinics Experience Specialist/Receptionist Marion Family Medicine Monday - Friday, daytime hours Full-Time plus Benefits As an Experience Specialist/Receptionist, you are the first person to greet patients as they walk into our clinics. Primary duties will include checking-in patients, assisting with scheduling, answering phones, processing co-payments and follow up appointments as needed. Customer service, empathy and compassion are the biggest assets in this position. Why UnityPoint Health? At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members. Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you're in. Here are just a few: * Expect paid time off, parental leave, 401K matching and an employee recognition program. * Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members. * Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family. With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together. And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience. Find a fulfilling career and make a difference with UnityPoint Health. Responsibilities * Greets patients and visitors and obtains accurate information and signatures for office records * Obtain signatures on all forms pertinent to the patient's current visit from the patient or family member who has authority to sign on behalf of the patient. * Photo-copy & scan insurance cards and driver's licenses. * Adhere to all confidentiality policies and procedures. * Answers telephone calls promptly and accurately. Takes telephone messages and directs calls in an appropriate and professional manner. * Retrieves, files photocopies or scans medical correspondence, reports and miscellaneous items, as requested. * Collects payments, issues receipts and reconciles daily accounts receivable activity to prepare for daily deposits. * Demonstrates initiatives to improve quality and customer service by striving to exceed customer expectations. * Integrates and demonstrates FOCUS values and Expectations for Personal and Service Excellence to guide professional behaviors, while adhering to the policies and procedures of UPH-DM. Balance team and individual responsibilities; be open and objective to other's views; give and welcome feedback; contribute to positive team goals; and put the success of the team above own interests. * Open and / or closes the clinic following specific guidelines of the individual clinic. * Refer patients who need financial assistance with their clinic/hospital bills to a Financial Advocate. * Perform functions other than described due to extenuating circumstances. * Other duties as assigned. Qualifications Education: * High School Degree or Vocational School Graduate Experience: * Previous medical office experience preferred * Strong customer service skills * Excellent computer skills and abilities * Ability to understand and apply guidelines, policies and procedures * Strong personable skills to interact with physicians, health care team members, patients and support systems * Effective communication skills * Proficient in Microsoft Office * Customer and patient focused * Medical terminology/background a plus!
    $40k-46k yearly est. 13d ago

Learn more about family support specialist jobs

How much does a family support specialist earn in Cedar Rapids, IA?

The average family support specialist in Cedar Rapids, IA earns between $29,000 and $57,000 annually. This compares to the national average family support specialist range of $24,000 to $55,000.

Average family support specialist salary in Cedar Rapids, IA

$41,000

What are the biggest employers of Family Support Specialists in Cedar Rapids, IA?

The biggest employers of Family Support Specialists in Cedar Rapids, IA are:
  1. Four Oaks
  2. 10-4 Truck Recruiting
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