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Family support specialist jobs in Hoover, AL - 113 jobs

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  • Intensive In-Home Services Family & Child Specialist

    Gateway 4.6company rating

    Family support specialist job in Tuscaloosa, AL

    Gateway seeks a skilled, organized, energetic, customer service-oriented and committed professionals for positions as Family and Child Specialists in our Intensive In-Home Services program Jefferson/Shelby Counties. These positions offer rewarding opportunities to be game changers for children and families, in a supportive learning environment that helps our staff develop their skills and abilities to the highest levels. The mission of the Family and Child Specialist in Gateway's Intensive In-Home Services program is to provide intensive in-home skill-based education and therapy services to at risk families. The goal is to protect children while safely keeping families together. Therapy and services are provided in family homes, utilizing a highly successful teaching and coaching curriculum and evidence-based, trauma informed interventions. Gateway is Alabama's leading provider of IIHS since we began this service in 1995. Qualifications Bachelor's degree in social work, psychology or a related field. One year of experience in child welfare preferred. Good written and verbal skills. Skilled with engaging families and building on their strengths to successfully and safely care for their children. Proficient with Electronic Health Record, email, and Microsoft Office. Ability to work a flexible schedule. Reliable transportation, ability to deliver in-home services and therapy in assigned county, and driving record and insurance as required by Gateway's insurer. Gateway offers a competitive salary, mileage reimbursement at the maximum Federal rate, generous leave time, comprehensive health insurance, 401(k) match, excellent supervision and skills training, and seeks to promote from within. Gateway hires the best people, because the children and families we serve deserve nothing less. Our team is a hardworking, ethical, diverse and courageous workforce of champions. We are game changers, leaders and innovators, dedicated to building strong families and stronger communities. Each team member is an exemplary professional and role model, working at the highest levels of quality, integrity, cultural competence, safety and enthusiasm. Our unique strengths combine in Gateway's collaborative environment to produce world-class outcomes for those we serve.
    $32k-40k yearly est. 13d ago
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  • Family Advocate

    Family Guidance Center 3.5company rating

    Family support specialist job in Birmingham, AL

    Working Matters Case Manager The Case Manager directs the day-to-day operations of the Working Matters Program at the county level. This includes case file quality assurance, assistance in locating placement and employment opportunities, development and attainment of project goals, data collection and assessment, community networking, networking with county DHR, and meeting funder expectations, including reporting requirements. Hours: 37.5 hours/week with flexibility expected Supervision: Program Director with oversight by Director of Family Services Qualifications Education: Undergraduate in a human services field with experience working with families or proven related professional experience. Experience working in employment-related issues and with TANF population preferred. Knowledge of the local county, including employment dynamics; ability to attract employers to the project; proven ability to network. Other: Must complete criminal and CA/N clearance with no indications. Quality verbal and written communications skills are essential. Must be able to multi-task effectively. Training: Job training provided through Program Director. Position Summary: Direct all program activities in respective county Provide direct services to a DHR-referred caseload of adults Recruit placement sites Determine, document, and report participation daily Identify employment barriers with each participant and seek long-term resolution Identify potential gainful employment options with participant Coordinate with County DHR Develop and implement collection and assessment practices related to success rates, participation rates, and other program data to measure effectiveness and outcomes Problem solve and support program staff with an emphasis on teamwork Ensure case file compliance with excellence in documentation, confidentiality, and comprehensive service delivery. Create and sustain networks of stakeholders and resources, including potential employers, to ensure program's success Develop and sustain a partnership with County DHR to facilitate referrals, case plans, and communication Practice the FGC Elements of Excellence in all aspects of day-to-day work Salary Range: $30,000- $34,500
    $30k-34.5k yearly 18d ago
  • Local home daily

    10-4 Truck Recruiting

    Family support specialist job in Birmingham, AL

    1400.00-1600.00 WEEKLY Top performers make more 1500.00 Sign on bonus PER DIEM-300.00 EACH WEEK UNTAXED Regional - HOME EVERY WEEKEND 2000-2500 Miles per week Weekly Pay via Direct Deposit NO FORCED DISPATCH Great Benefits Great pay! REQUIREMENTS: Must be at least 22 Years of age At least 1 year OTR (3 states) and 6 months of it being flatbed within the past 5 years Driver must have experience with pipe and steel and must have experience with straps, tarps, chains, and binders No Sap drivers No more than 3 MV's in the last 3 years No suspensions for MV in the last 4 year No DOT preventable accidents in the last 3 years No more than 1 at fault accidents in the last 3 years No more than 1 major moving violation in the last 3 years (MVR and PSP combined) No more than 5 jobs in the 3 years. (Negotiable) No Safety terminations in the last year Background Friendly-No pending charges Urine test only No DUI/DWI in the last 3 years BENEFITS: 401(k) Dental insurance Health insurance Paid toll fees Paid training Referral program Vision insurance Free rider program Language: English (Required) License/Certification: CDL A (Required) SUBMIT RESUME TODAY FOR MORE DETAILS
    $24k-35k yearly est. Auto-Apply 60d+ ago
  • Patient & Family Instructor/Educator

    Universal Health Services 4.4company rating

    Family support specialist job in Birmingham, AL

    Responsibilities (Social Work/ Counselor) Patient & Family Educator - Part-time Weekends (Saturdays) * This position conducts specialized patient and family education groups, and performs other duties as assigned that are consistent with skills and credentials. * Demonstrates knowledge of normal growth and development for the population served. Previous experience in working with the emotionally disturbed in an inpatient or outpatient setting. * Demonstrates knowledge of group leadership abilities. Active pursuit of a Certification (AL) as Licensed Professional Counselor or Certified Counseling Associate, a plus. New Hires MUST HAVE availability to attend an 8- business day Orientation from 8a-4p without interruptions. Hill Crest Behavioral Health is an acute care, 194 bed inpatient psychiatric facility located in Birmingham, AL, providing mental health services for adolescents and adults. * We do not treat medically compromised individuals beyond our scope of care. * We currently treat: * Acute Adults * Acute Adolescents * Forensic Adult Males * Residential Males and Females Hill Crest Behavioral Health offers comprehensive benefits, such as: * Challenging and rewarding work environment * Competitive Compensation & Generous Paid Time Off * Excellent Medical, Dental, Vision and Prescription Drug Plans * 401(K) with company match and discounted stock plan * SoFi Student Loan Refinancing Program * Career development opportunities within UHS and its 300+ Subsidiaries! * More information is available on our Benefits Guest Website: benefits.uhsguest.com About Universal Health Services One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. During the year, UHS was again recognized as one of the World's Most Admired Companies by Fortune; and listed in Forbes ranking of America's Largest Public Companies. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. *********** Qualifications Essential Job Duties/Responsibilities % Of Time 1. Provides care to patients in a manner that considers safety, patient rights, comfort, and the therapeutic environment. Serves as a role model for patients. 10% 2. Observes patient behavior and notifies appropriate nursing staff of information. 5% 3. Intervenes to decrease panic of disturbed patients under the direction of a Registered Nurse. 5% 4. Documents appropriate information in progress notes as assigned and as per policy and procedure. 10% 5. Utilizes the Master Treatment Plan to determine interventions with patients. 5% 6. Consistently demonstrates competence in day-to-day scheduling of duties by completing tasks on time with little assistance from others as required. 5% 8. Completes rounds as assigned. 10% 9. Observes hospital policy concerning smoking regulations, telephone usage and other related rules governing conduct at work. 5% 10. Gathers and completes social history information efficiently and accurately on assigned cases. 5% 11. Identifies education needs of patients and families and tailors individual and group sessions to address these. 10% 12. Comes to work in a timely manner and is willing to work overtime if needed. 5% 13. Recognizes and performs duties which need to be performed although not directly assigned; regularly helps co-workers. 5% 14. Always exhibits a positive attitude when dealing with others in day-to-day work situations. 3% 15. Provides patient and family education sessions and groups that motivate patients and families to participate and target positive coping skills and understanding of illness. 5% 16. Identifies and reports to Director of Clinical Services or hospital leadership ethical and patient advocacy issues. Suggests resolutions. 5% 17. Identifies and reports to Director of Clinical Services or hospital leadership ethical and patient advocacy issues. Suggests resolutions. 5% 18. Other duties as assigned. 2% EEO Statement All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success. Avoid and Report Recruitment Scams At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.
    $27k-35k yearly est. 19d ago
  • On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T1460)

    Target 4.5company rating

    Family support specialist job in Homewood, AL

    The Starting Hourly Rate / Salario por Hora Inicial is $17.25 USD per hour. The Pay Range / Rango salarial is $17.25 USD - $25.90 USD per hour. Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here. ALL ABOUT ON DEMAND You can work as much or as little as you like as an On-Demand Team Member (TM) and your schedule may vary depending on shift availability and store needs. This role is ideal for those that are looking for a personalized work schedule. As an On-Demand TM, you will not be included on the posted weekly schedule, but rather will have the opportunity to create your own schedule by picking up shifts posted by leaders or other team members (via our my Time mobile scheduling app) that work best with your schedule. When you choose to pick up a shift, reliable and prompt attendance is necessary. We also ask for your active engagement by picking up and working shifts once every 4 weeks (minimum of four hours). Flexibility can be granted in certain circumstances, but you need to respond to our attempts to contact you to confirm your interest in working shifts at Target. If you do not respond to our attempts at contact, your employment may be terminated. Additionally, if you do not work at least one shift within 5 months, your employment with Target will be administratively terminated. Your communication and ability to work when our business demands it most are critical to your success in this role. Should you be offered a position as an On-Demand TM, you will be required to attend a Target Welcome orientation and commit to a short-term structured training schedule to ensure you are properly prepared for your new role. After that, the my Time mobile scheduling app is where you can pick up the shifts you desire to work. ALL ABOUT SERVICE & ENGAGEMENT Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction, loyalty enrollment and store cleanliness. Advocates of both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and ultimately guest loyalty. Empowered to make shopping quick and easy for guests at the checklanes, guest services, gift registry, pick-up and drive up while ensuring exceptional quality. At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Guest Advocate can provide you with the skills and experience of: * Communicating and interacting with guests to build an inclusive guest experience * Blending problem solving and decision making to positively impact the guest experience and resolve guest concerns * Adapting to different guest interactions and situations * Promoting and engaging around various benefits, offerings and services As a Guest Advocate, no two days are ever the same, but a typical day will most likely include the following responsibilities: * Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard. * Create a welcoming experience by greeting guests as you are completing your daily tasks. * When guests need assistance, engage with guests in a welcoming way, to help solve their specific needs. * Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience. * Thank guests and let them know we're happy they chose to shop at Target. * Scan and bag all guest items efficiently, accurately and in compliance with food safety standards and company best practices. * Work efficiently to minimize guest wait time while maintaining guest service and accuracy. * Make the guest aware of current and upcoming brand launches, store activities and events. * Know and speak to the benefits of Target Loyalty programs with every guest and assist with application or sign-up as needed. Be familiar with all fulfillment services, and know how to direct the guest to enroll, activate and use them. * Understand and show guests how to use Wallet and the other features and offerings within the Target App. * Attempt every return and follow register prompts, partnering with immediate leaders as needed to help solve for the guest while following Target's policies and procedures. * Partner with leaders as needed to de-escalate any situations and recover the guest shopping experience while following Target's policies and procedures. * Deliver easy and accurate service to all Order Pick Up, Drive Up, and Registry guests. * Maintain a clean, clutter free work area (including gathering abandoned items, baskets, and hangers). * Stock supplies during store open hours while being available for the guest. * Demonstrate a culture of ethical conduct, safety and compliance. * Work in a safe manner at all times; comply with all safety policies, best practices, and training; report hazards and correct where possible. * Support guest services such as order pick up (OPU), Drive-up (DU) Orders, DU Returns and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws. * Support Cash Office processes as needed, including management of cash systems. * All other duties based on business needs WHAT WE ARE LOOKING FOR This may be the right job for you if: * You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with. * You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success. * You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times). The good news is that we have some amazing training that will help teach you everything you need to know to be a Guest Advocate. But, there are a few skills you should have from the get-go: * Communicating effectively, including using positive language and attentive to guests needs * Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes. * Welcoming and helpful attitude toward guests and other team members * Attention to detail while multi-tasking * Willing to educate guests and engage around products and services * Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed. * Work both independently and with a team We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect: * Accurately handle cash register operations, cash transactions, and support cash office operations as needed * Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving product up to 10 pounds and occasionally lifting or moving merchandise up to 44 pounds without additional assistance from others. * Flexibility when picking up shifts (e.g., nights, weekends and holidays) to help meet store needs * Active engagement by picking up and working shifts as well as responding to our attempts at contact. You must work at least one shift within 5 months or you will be administratively terminated. * Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc. * Ability to remain mobile for the duration of a scheduled shift (shift length may vary). Find competitive benefits from financial and education to well-being and beyond at ********************************************** Benefits Eligibility Please paste this url into your preferred browser to learn about benefits eligibility for this role: ******************************** | Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios: ******************************** Americans with Disabilities Act (ADA) In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel. Applications for this role are accepted on an ongoing basis and there is no application deadline. Las solicitudes para este puesto se aceptan de forma continua y no hay fecha límite de solicitud.
    $17.3-25.9 hourly Auto-Apply 60d+ ago
  • Member Experience Advocate - Universal - Birmingham East Region| Full-Time

    Avadian Credit Union 3.6company rating

    Family support specialist job in Birmingham, AL

    Full-time Description We are looking for energetic, driven, service-oriented individual to fill our Member Experience Advocate - Universal (travel) position at various Birmingham Area branches including Colonnade, Greystone, Chelsea, Gardendale and Homewood. In this role, the Member Experience Advocate - Universal will serve as a full-service liaison between the members and the Credit Union. The Member Experience Advocate - Universal will provide needs based solutions to members, perform transactions, open accounts, resolve issues, originate loans, and manage the lobby. In this role, the Member Experience Advocate - Universal will be offering members a personal experience from the moment they enter the branch, to the moment they leave. As if working with a fun team of highly talented professionals isn't enough, we also offer competitive salaries and a comprehensive benefits program. We don't want to brag or anything, but it's pretty top notch. Functions and Responsibilities: Responsible for rotating branch duties, including paying and receiving functions. Responsible for accurately processing and adhering to Avadian's Operations and Protocols. Cultivate member relationships and use retail strategies along with Avadian's Preferred Way of Selling to develop sales leads and provide needs based solutions to members from Avadian's full range of financial products and services. Adhere to action plans, goals and objectives, secret shops, corporate initiatives, and training opportunities. Explain consumer, mortgage, and business loan products to members, profile members' needs, and recommend loan options. Support the branch member retention and relationship expansion through regular contact with existing and potential members. Maintain a thorough knowledge of all Avadian products and services with the understanding of their features and benefits, as well as their processes, guidelines, and procedures. Maintain a thorough knowledge of Avadian's client relationship management system (CRM) including referrals, sales and contact events, phone logs, extended information, and reports. Request, evaluate, and interpret credit information from Credit Bureau reports to ensure compliance with Avadian guidelines and federal regulations. Explain reasons for denials and explore options for members when accounts are denied. Possess a good understanding of the consumer loan process, guidelines, and a complete understanding of IRA's. Balance the branch vault, CDM, and ITC, as necessary. Fill in at other branches as needed. Prompt and regular attendance is required. Perform other duties as assigned. Requirements Experience Required: One to three years of retail banking experience. Sales quota experience or sales management experience. Education: A high school diploma or GED. Other Requirements: Must be comfortable providing needs based solutions to members. Must have a competitive nature and be goal driven. Must have the ability to work in a fast paced environment. Must have the ability to use online computer systems, organize transactions and accurately manage large sums of money. Must have excellent written and verbal skills, positive attitude, pleasant demeanor, decisiveness, and professionalism. Position will require employee to work on Saturdays from 8:45 a.m. until 12:30 p.m. Willingness to travel between described locations is required. Bilingual in Spanish a plus Rate: $21 per hour + Comprehensive Benefits Package Please note - submitting a resume does not guarantee any future action by Avadian Credit Union. Avadian Credit Union is an Equal Opportunity Employer.
    $21 hourly 22d ago
  • Bilingual Social Services Assistant

    Cahaba Medical Care Foundation 3.0company rating

    Family support specialist job in Birmingham, AL

    Job Description Last Updated on September 28, 2023 Social Services Assistant Reports to Social Services Coordinator Background: Cahaba Medical Care Foundation is a community health center providing medical, pharmacy, dental, and behavioral health services to diverse underserved communities in Alabama. We are a Level 3 Patient-Centered Medical Home and Joint Commission accredited organization. This is an exciting, fast-paced practice with a strong mission and commitment to providing high-quality care. Purpose: As a social services assistant, you provide vital support to social workers and other mental health professionals in offering services to the community that they desperately need. You may deal with rehabilitation, psychology, and social work needs as you provide support for families and client services to the community. Your goal is to aid social workers in offering the benefits or community services that are most applicable and helpful to them. As a social services assistant, you have the opportunity to change lives by providing aid many don't even realize is available to them. Your goal is to identify needs and determine the best ways to overcome them with the services available to the citizens of the community. Key Responsibilities: Keep accurate, updated, and organized records after every patient visit to ensure that there are no undocumented breaks between treatments or visits Answer questions about benefits available to individuals or refer them to the correct organization to get help Discuss benefits like child care, food stamps, housekeeping, sanitation, and money management to determine needs versus wants Review and submit reports requested by the Social Services Coordinator or Case Managers Interview family members or individuals to obtain a complete family history to more closely determine which services are appropriate and needed Assist with sliding fee applications Assist with patient assistant applications Assist with clerical needs, as requested. Complete transportation and home visits, as requested Regular and punctual attendance in the office during business hours Requirements: High school diploma or GED Knowledge about any of the following areas of social services: marriage, speech, sociology, personal health, human biology or casework methods Excellent organizational, interpersonal, and communication skills High level of flexibility and willingness to help with the daily tasks Preferred: Experience in some type of customer service role
    $25k-32k yearly est. Auto-Apply 14d ago
  • Childrens NOVA Youth Peer Specialist

    Jefferson Blount St. Clair Mental Health Authority

    Family support specialist job in Birmingham, AL

    JBS NOVA Youth Peer Specialist NOVA provides treatment for individuals ages 15-25 who are experiencing a first episode of psychosis. Youth Peer Specialists will be expected to work with the NOVA team to address the critical domains of functioning for youth/young adults, to include working, learning, living, belonging and healing through a strengths-based individualized team process that facilitates progress and strengthens resiliency. MINIMUM QUALIFICATIONS: Must have lived experience with a mental illness with psychosis or a history of psychotic symptoms between the ages of 15-26. High School Diploma or GED required. Must become certified as a Certified Peer Specialist - Youth by completing DMH-approved training(s). Must understand and endorse a recovery-oriented approach to providing services. Normal Work Hours/Days: Part-time, Varied schedule based on needs of youth/young adults served PRIMARY JOB FUNCTIONS: Participate in one-on-one meetings with supervisor to discuss ideas, difficulties, suggestions, and expectations. Participate as an equal and active member of the multi-disciplinary team Attend treatment team meetings with the youth/young adult to promote the individual's use of self-directed advocacy goals. Promote self-determination, recovery, resilience, self-advocacy, and self-direction. Assist the youth/young adult in identifying strengths, wellness goals, setting objective, goal planning and identifying barriers. Facilitate small groups. Groups to be made of up to 10 individuals and focus on topics related to recovery: Coping Techniques, Health Teaching, Spirituality, and Social Interaction. Plan and research for small groups and interest activities. Facilitate interest activities. Activities should be centered on the interest of the group of individuals. Activities should be voluntary and can be used as a reward. The activities must be done in the wards and can be on any topic. Participate in one-one-one relationship building with youth/young adults. Activities to be done in the community. Provide intensive support through a personalized balance of social, recreational, skill teaching and linkage development services for individual relationships with youth/young adults. Facilitate understanding between client and clinician. Give alternate, experienced based points of view. Provide accurate documentation as stipulated by program demands Other tasks assigned by supervisor. KNOWLEDGE, SKILLS & ABILITIES: Must be dependable. Must be teachable and honest. Ability to share skills and knowledge with others Ability to use one's experiences with mental illness/substance use in a manner that is thoughtfully delivered to ensure youth/young adults are not negatively influenced but empowered and motivated toward a healthy lifestyle. Must be able to connect to youth/young adults. Must be a good role model and be in active recovery for their own serious mental illness. Should have a personal vehicle readily available to use. Should be energetic and passionate. Ability to communicate effectively with a multi-disciplinary team Should be open to job requirements and have the ability to facilitate groups and activities. Should be available to work afternoon/early evening hours or weekend hours based on needs of the youth/young adults. Should be flexible, adaptable, integrative, and creative.
    $25k-34k yearly est. 17d ago
  • Case Advocate

    Faith Chapel Christian Center

    Family support specialist job in Birmingham, AL

    The Case Advocate is a vital member of the Homes for All team, dedicated to empowering those experiencing homelessness within our micro-shelter community to achieve stable, independent housing. This role involves direct, compassionate engagement with residents, providing essential case management support, working with residents to keep the shared community clean, assisting with move-ins and move-outs, and facilitating connections to critical community resources. The Case Advocate works collaboratively within a supportive team to foster a dignified and effective service environment. DUTIES AND RESPONSIBILITIES: Provide respectful and empathetic engagement to adults with histories of chronic homelessness, substance use, and mental illness. Develop strong, trusting relationships to facilitate progress towards stable, independent housing. Offer direct assistance with gathering essential documentation, increasing income, employment linkage, and accessing necessary primary healthcare, mental healthcare, and substance use support services as directed by supervisor. Serve as a primary resource for residents regarding micro-shelter availability, community referrals, and general service inquiries, responding to inquiries in person, via telephone, and email as directed by supervisor. Utilize advanced, evidence-based interventions including harm reduction strategies, motivational interviewing, and non-violent crisis intervention techniques tailored for vulnerable populations. Prepare case reports, accurately document all client interactions, and maintain comprehensive case records via the Homeless Management Information System (HMIS). Collaborate effectively with peer workers, administrative support, and other team members to create a supportive and effective environment for service delivery to individuals from diverse socio-economic backgrounds. Engage effectively and build rapport with individuals from diverse backgrounds, including those considered hard-to-reach. Provide respectful, compassionate, and non-judgmental support to individuals in distress. Collaborate effectively with team members and external service providers. Prepare accurate, comprehensive case reports and maintain meticulous client records. Work independently and manage a caseload effectively. KNOWLEDGE, SKILLS AND ABILITIES: High School Diploma or equivalent required. A minimum of two (2) years of experience performing direct client service in the community and human services field is preferred. Demonstrated experience working with vulnerable populations, particularly those experiencing homelessness, mental illness, and/or substance use challenges. May require a valid driver's license at the time of appointment. Proficiency in operating computer software programs utilized by the program, including HMIS. PHYSICAL REQUIREMENTS: Ability to maintain an on-site presence, including standing and walking for extended periods in a community setting that includes both indoor and outdoor areas. Ability to bend, kneel, and perform light cleaning and maintenance tasks. Ability to lift and move items weighing up to 25 pounds. Ability to respond calmly and promptly to emergencies. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. Faith Chapel Cares LLC is a part of the ministry of Faith Chapel Christian Center. Applicants for this position are expected to support and uphold the vision, values, and beliefs of Faith Chapel Christian Center in their work environment and lifestyle.
    $26k-41k yearly est. Auto-Apply 16d ago
  • Care Counselor

    Alsana 3.9company rating

    Family support specialist job in Birmingham, AL

    Job Description Pay Rate: $17.25 / hr Schedule: Friday 8am - 4pm + PRN shifts Who We Are At Alsana, we exist to be a source of hope and healing in the world. We are a dedicated eating disorder recovery community supporting adults and adolescents of all genders through personalized, whole-person care. We offer in-person residential, outpatient, and virtual programs nationwide, including adolescent PHP and IOP. Our programs are designed to meet people where they are in their recovery journey. Our culture is deeply relational and grounded in clinical integrity, whole-heartedness, mutual respect, thoughtful engagement, and rooted reliability. We believe the way we show up for one another is inherently healing and shapes every interaction we have with clients, families, and partners. Every team member plays a vital role in creating an experience where people feel rooted, engaged, and respected. When you join Alsana, you become part of a recovered community built on compassion, respect for each person's unique story, and access to care across all identities. What You'll Do: At Alsana, we are a community of hope and healing. As a Care Counselor, you'll play a vital hands-on role in supporting our clients on their recovery journey. You'll work alongside therapists, dietitians, nurses, and other care professionals to help implement treatment plans and create a safe, encouraging environment where clients can grow. This is a great opportunity for compassionate individuals who are calm under pressure, strong communicators, and deeply committed to client care. Always maintains each client's physical and psychological safety, including assigned tasks (e.g., taking and recording vital signs, weights, and meals, and reporting results to nursing/physician). Completes accurate documentation of observations and notifies supervisor of any unusual findings (e.g., change in vitals, weight fluctuations, or meal refusals). Documents client progress per procedure. Assists with basic first aid as directed by RN/LVN staff and follows all appropriate documentation protocols. Ensures documentation reflects changes in client condition; notifies nursing and interdisciplinary team as required. Provides 1:1 assistance to clients in crisis per their care plan and staff direction. Supports nutritional needs as outlined by the nutritionist and treatment plan. Eats meals and snacks with clients as part of modeling and recovery support. Communicates with clients and their families respectfully and clearly; involves licensed staff as needed. Drives clients in a company vehicle to outings, appointments, and errands. Maintains and communicates client level system; informs licensed staff of related concerns. Leads or co-leads therapeutic groups for residential, PHP, or IOP clients, including evening and weekend rotations. Qualifications High School Diploma required 1 year of exp in behavioral health Current, valid, and unencumbered state-specific driver's license Adult CPR/AED certification (preferably through American Heart Association), or ability to obtain within 30 days ServSafe certification or ability to obtain within 30 days Able to participate in basic daily tasks and light recreational activities Experience supporting or guiding others in a team or care setting Join us in helping people feel rooted, engaged, and respected as they find their path to recovery. Together, we foster a community built on compassion, mutual respect, and whole-hearted care. #CC123
    $17.3 hourly 8d ago
  • Social Services Assistant

    TLC Nursing Center 3.4company rating

    Family support specialist job in Oneonta, AL

    Join Our Compassionate Team at TLC Nursing Center as a Social Services Assistant! Located at 212 Ellen Street, Oneonta, AL 35121, TLC Nursing Center is a 101-bed facility dedicated to providing exceptional care and support to our residents. We are seeking a Social Services Assistant to help address the psychosocial needs of our residents and their families. As a Social Services Assistant, you will play a vital role in providing emotional support, advocacy, and resources to residents and families. Responsibilities: Assist the Social Services Director in conducting psychosocial assessments of residents upon admission and throughout their stay. Provide emotional support and counseling to residents and families to address issues related to adjustment, coping, and grief. Help residents access community resources and services, including financial assistance, housing options, and social support programs. Coordinate family meetings, support groups, and educational sessions to facilitate communication and address concerns effectively. Collaborate with interdisciplinary team members, including nurses, therapists, and administrators, to develop and implement care plans that address residents' psychosocial needs. Document resident interactions, assessments, and interventions in compliance with facility policies and regulatory requirements. Participate in interdisciplinary care conferences to review resident progress, set goals, and address psychosocial issues impacting care. Support residents in maintaining connections with social networks, including friends, family, and community organizations. Provide assistance and advocacy for residents in resolving conflicts, accessing services, and upholding their rights and preferences. Benefits: TLC Nursing Center offers a comprehensive benefits package, including: Competitive salary. Health, dental, and vision insurance. Retirement savings plan with employer match. Paid time off. If you are a compassionate individual with a background in social services and a commitment to enhancing the quality of life for seniors, we invite you to apply for the Social Services Assistant position at TLC Nursing Center. Join us in our mission to create a supportive and caring environment where residents thrive and maintain their dignity and independence. Apply today to become part of our dedicated team committed to making a positive impact on the lives of our residents and their families! Background Checks: As part of our employment process, all candidates may be subject to a background check. This check may include, but is not limited to, criminal history, employment verification, education verification, and reference checks. The information obtained through these background checks will be used solely for the purpose of evaluating your suitability for employment with TLC Nursing Center. Any discrepancies or false information provided by the candidate may result in disqualification from consideration for employment or termination if already employed. By applying for employment, you consent to the background check process as outlined above. Drug Screening: TLC Nursing Center is committed to maintaining a drug-free workplace. As such, all candidates who receive a conditional offer of employment may be required to undergo drug screening. Drug screening may include testing for illegal substances as well as certain prescription medications that may impair job performance or safety. Refusal to undergo drug screening or testing positive for prohibited substances may result in the withdrawal of a job offer or disciplinary action, up to and including termination of employment. By applying for employment, you consent to the drug screening process as outlined above. Notice of Nondiscrimination: TLC Nursing Center does not exclude, deny benefits to, or otherwise discriminate against any person on the basis of race, color, national origin, disability, or age in admission to, participation in, or receipt of the services and benefits of any of its activities or in employment, whether carried out directly by TLC Nursing Center or through a contractor or any other entity with whom it arranges to carry out its programs and activities. This statement is in accordance with the provisions of Title VI of the Civil Rights Act of 1964 (45 C.F.R. Part 80), Section 504 of the Rehabilitation Act of 1973, as amended (45 C.F.R. Part 84), and the Age Discrimination Act of 1975, as amended (45 C.F.R. Part 91). Confidentiality: All information obtained through the background check and drug screening process will be kept confidential and used solely for the purpose of evaluating your qualifications for employment with TLC Nursing Center. Legal Compliance: Please note that the background check and drug screening policies may be subject to additional requirements or variations based on local, state, or federal laws. Please note: This disclaimer is for informational purposes only and does not constitute a contract of employment. Policies and procedures regarding background checks and drug screenings may vary by jurisdiction and are subject to change at the discretion of TLC Nursing Center.
    $26k-33k yearly est. 55d ago
  • Medicare Member Advocate I

    Viva Health 3.9company rating

    Family support specialist job in Birmingham, AL

    Why VIVA HEALTH? VIVA HEALTH, part of the renowned University of Alabama at Birmingham (UAB) Health System, is a health maintenance organization providing quality, accessible health care. Our employees are a part of the communities they serve and proudly partner with members on their healthcare journeys. VIVA HEALTH has been recognized by Centers for Medicare & Medicaid Services (CMS) as a high-performing health plan and has been repeatedly ranked as one of the nation's Best Places to Work by Modern Healthcare. Benefits Hourly pay starting at $17.00 and up Strong incentive plan with an average of $7000/year (start earning as quickly as your 3rd month!) Comprehensive Health, Vision, and Dental Coverage 401(k) Savings Plan with company match and immediate vesting Paid Time Off (PTO) 9 Paid Holidays annually plus a Floating Holiday to use as you choose Tuition Assistance Flexible Spending Accounts Healthcare Reimbursement Account Paid Parental Leave Community Service Time Off Life Insurance and Disability Coverage Employee Wellness Program Training and Development Programs to develop new skills and reach career goals Employee Assistance Program See more about the benefits of working at Viva Health - ******************************************* Job Description The Medicare Member Advocate I will assist members with questions and issues related to their coverage with VIVA MEDICARE - primarily via telephone in a call center environment. This position will work with a team of other Medicare Member Advocates to meet the overall department objectives to enhance the customer experience. This position has work-from-home opportunities but requires occasional on-site work. Key Responsibilities Answer the minimum number of calls for a full eight-hour day as outlined in the Minimum Production and Quality Standards. Receive and respond professionally and courteously to all member inquiries regarding eligibility, claims, general coverage questions, Primary Care Physician (PCP), address changes, provider network, and any questions or concerns about their health and prescription drug benefits with VIVA Medicare. Document and forward grievances and Part D exception requests to the Appeals & Grievances department according to established policies and procedures. Create accurate and timely member documentation concerning all phone calls taken according to departmental operating guidelines. Ability to work evening and weekend shifts as needed. REQUIRED: High school diploma or GED One year of experience in a call center Excellent oral and written communication skills Effective listening and reading comprehension skills Above-average data entry skills Knowledge of standard office practices and procedures, including the operation of office equipment, including personal computers and word processing, spreadsheets, and presentation programs Proper written and spoken English skills including spelling, punctuation, and grammar; basic business arithmetic Ability to work with minimal supervision Ability to work under pressure from deadlines and goals Ability to complete all company-required, job-specific, and departmental training PREFERRED: Some college Experience in health or insurance-related call center Experience working with the elderly population Working knowledge of Medicare, medical terminology, and HIPAA guidelines
    $17 hourly 5d ago
  • Part Time Independent Living Program Family Child Specialist

    Gateway 4.6company rating

    Family support specialist job in Birmingham, AL

    Gateway seeks a skilled, organized, energetic, customer service-oriented and committed professional for a position as a Part-Time Family and Child Specialist in our Independent Living Program in the Birmingham area. Gateway's Independent Living Program is committed to helping teens in foster care launch into adulthood while becoming strong, connected and contributing members of our communities. The Independent Living Program ensures that Gateway continues to exceed national statistics helping foster youth graduate from high school, get jobs and become strong young adults through teaching and coaching of ILP skills. This is an hourly paid position for approximately 20 hours per week. Qualifications Bachelor's degree in social work, human services or related field. Licensure at highest level preferred. Proficient with Electronic Health Record, email, and Microsoft Office. Ability to work a flexible schedule including evenings and weekends when needed.. Reliable transportation with the ability to work with clients in Birmingham, Tuscaloosa, and periodically in Huntsville as needed. Driving record and insurance as required by Gateway's insurer. Gateway offers a competitive salary, mileage reimbursement at the maximum Federal rate, 401(k) match, excellent supervision and skills training, and seeks to promote from within. Gateway hires the best people, because the children and families we serve deserve nothing less. Our team is a hardworking, ethical, diverse and courageous workforce of champions. We are game changers, leaders and innovators, dedicated to building strong families and stronger communities. Each team member is an exemplary professional and role model, working at the highest levels of quality, integrity, cultural competence, safety and enthusiasm. Our unique strengths combine in Gateway's collaborative environment to produce world-class outcomes for those we serve.
    $35k-42k yearly est. 18d ago
  • Family Advocate Columbiana

    Family Guidance Center 3.5company rating

    Family support specialist job in Columbiana, AL

    Family Guidance Center Head Start/Early Head Start is seeking candidates for a full-time Family Advocate at the Columbiana Head Start/Early Head Start Center located in Columbiana, AL. The Family Advocate position provides supportive services with families in order to encourage parent/child interactions that promote children's school readiness, best health practices and enhance family well-being. The candidate selected will be a member of a dynamic team focused on providing state of the art early childhood, health, and family services for children and families. Qualifications Candidates must possess an Associate or bachelor's degree in Social Work, Psychology, Human Services, Counseling, Family Services or a related field. Bilingual skills are a plus. Excellent communication, organization, and computer skills are required. All Family Guidance Center Head Start and Early Head Start employees, and all other Family Guidance Center contractors, and volunteers who regularly perform work within our Program must be fully vaccinated against COVID-19 or be approved for a medical or religious exemption from COVID-19 vaccination as a reasonable accommodation. EOE
    $26k-34k yearly est. 18d ago
  • Bilingual Social Services Assistant

    Cahaba Medical Care Foundation 3.0company rating

    Family support specialist job in Birmingham, AL

    Job Description Last Updated on September 28, 2023 Social Services Assistant Reports to Social Services Coordinator Background: Cahaba Medical Care Foundation is a community health center providing medical, pharmacy, dental, and behavioral health services to diverse underserved communities in Alabama. We are a Level 3 Patient-Centered Medical Home and Joint Commission accredited organization. This is an exciting, fast-paced practice with a strong mission and commitment to providing high-quality care. Purpose: As a social services assistant, you provide vital support to social workers and other mental health professionals in offering services to the community that they desperately need. You may deal with rehabilitation, psychology, and social work needs as you provide support for families and client services to the community. Your goal is to aid social workers in offering the benefits or community services that are most applicable and helpful to them. As a social services assistant, you have the opportunity to change lives by providing aid many don't even realize is available to them. Your goal is to identify needs and determine the best ways to overcome them with the services available to the citizens of the community. Key Responsibilities: Keep accurate, updated, and organized records after every patient visit to ensure that there are no undocumented breaks between treatments or visits Answer questions about benefits available to individuals or refer them to the correct organization to get help Discuss benefits like child care, food stamps, housekeeping, sanitation, and money management to determine needs versus wants Review and submit reports requested by the Social Services Coordinator or Case Managers Interview family members or individuals to obtain a complete family history to more closely determine which services are appropriate and needed Assist with sliding fee applications Assist with patient assistant applications Assist with clerical needs, as requested. Complete transportation and home visits, as requested Regular and punctual attendance in the office during business hours Requirements: High school diploma or GED Knowledge about any of the following areas of social services: marriage, speech, sociology, personal health, human biology or casework methods Excellent organizational, interpersonal, and communication skills High level of flexibility and willingness to help with the daily tasks Preferred: Experience in some type of customer service role
    $25k-32k yearly est. 14d ago
  • Peer Advocate

    Faith Chapel Christian Center

    Family support specialist job in Birmingham, AL

    The Peer Advocate provides on-site support to ensure a safe, clean, and peaceful environment within the micro-shelter community. This role maintains a consistent presence in the village, supports residents during move-in and move-out, monitors site activity, and helps enforce community guidelines. The Peer Advocate assists with light maintenance and janitorial duties, responds to resident needs and emergencies, and collaborates closely with the Lead Advocate to promote resident well-being, safety, and smooth day-to-day operations. DUTIES AND RESPONSIBILITIES: Foster a safe, clean and peaceful environment in the Homes4All Micro-shelter community. Assist Residents in completing move-in and move-out paperwork. Monitor Residents entering and exiting the village. Maintain logs and complete incident reports. Provide an on-site presence in the community, provide assistance to the Residents, enforce rules and guest policy. Monitor activities, safety, security, and cleanliness in the village. Serve on team providing 24/7 staffing. Monitoring the people as they enter and exit the site. The purpose is to assist with deterring theft, violence, vandalism, illegal activities or infractions of rules and code of conduct. Perform light-maintenance and janitorial of common areas, entry, kitchen, community space, bathrooms, grounds and the perimeter of the community. Prepare vacant units including light maintenance, cleaning, and coordinating with Lead Advocate to ensure proper turnover. Respond to Residents questions in a polite and comforting manner. Provide info and feedback to Lead Advocate on on-going operations and the welfare of Residents. Respond to emergencies, being on-call with cell phone and performing grounds checks. Call 911 in case of emergencies such as fire or injuries. Alert Homes4All staff and management of incidents, safety concerns and other related issues. Other duties as assigned. KNOWLEDGE, SKILLS AND ABILITIES: Proven ability to work with minimal supervision. One year maintenance, customer service and/or management experience. Demonstrated ability to work with people with sensitivity to cultural, race, gender, mental health and class issues, and a demonstrated commitment to low-income housing and ending homelessness. Experience working with low-income people. Excellent problem solving and conflict resolution skills. Excellent communication skills. Must pass criminal background checks and drug screening test. PHYSICAL REQUIREMENTS: Ability to maintain an on-site presence, including standing and walking for extended periods in a community setting that includes both indoor and outdoor areas. Ability to bend, kneel, and perform light cleaning and maintenance tasks. Ability to lift and move items weighing up to 25 pounds. Ability to respond calmly and promptly to emergencies. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. Faith Chapel Cares LLC is a part of the ministry of Faith Chapel Christian Center. Applicants for this position are expected to support and uphold the vision, values, and beliefs of Faith Chapel Christian Center in their work environment and lifestyle.
    $26k-41k yearly est. Auto-Apply 16d ago
  • Social Services Assistant

    TLC Nursing Center 3.4company rating

    Family support specialist job in Oneonta, AL

    Job Description Join Our Compassionate Team at TLC Nursing Center as a Social Services Assistant! Located at 212 Ellen Street, Oneonta, AL 35121, TLC Nursing Center is a 101-bed facility dedicated to providing exceptional care and support to our residents. We are seeking a Social Services Assistant to help address the psychosocial needs of our residents and their families. As a Social Services Assistant, you will play a vital role in providing emotional support, advocacy, and resources to residents and families. Responsibilities: Assist the Social Services Director in conducting psychosocial assessments of residents upon admission and throughout their stay. Provide emotional support and counseling to residents and families to address issues related to adjustment, coping, and grief. Help residents access community resources and services, including financial assistance, housing options, and social support programs. Coordinate family meetings, support groups, and educational sessions to facilitate communication and address concerns effectively. Collaborate with interdisciplinary team members, including nurses, therapists, and administrators, to develop and implement care plans that address residents' psychosocial needs. Document resident interactions, assessments, and interventions in compliance with facility policies and regulatory requirements. Participate in interdisciplinary care conferences to review resident progress, set goals, and address psychosocial issues impacting care. Support residents in maintaining connections with social networks, including friends, family, and community organizations. Provide assistance and advocacy for residents in resolving conflicts, accessing services, and upholding their rights and preferences. Benefits: TLC Nursing Center offers a comprehensive benefits package, including: Competitive salary. Health, dental, and vision insurance. Retirement savings plan with employer match. Paid time off. If you are a compassionate individual with a background in social services and a commitment to enhancing the quality of life for seniors, we invite you to apply for the Social Services Assistant position at TLC Nursing Center. Join us in our mission to create a supportive and caring environment where residents thrive and maintain their dignity and independence. Apply today to become part of our dedicated team committed to making a positive impact on the lives of our residents and their families! Background Checks: As part of our employment process, all candidates may be subject to a background check. This check may include, but is not limited to, criminal history, employment verification, education verification, and reference checks. The information obtained through these background checks will be used solely for the purpose of evaluating your suitability for employment with TLC Nursing Center. Any discrepancies or false information provided by the candidate may result in disqualification from consideration for employment or termination if already employed. By applying for employment, you consent to the background check process as outlined above. Drug Screening: TLC Nursing Center is committed to maintaining a drug-free workplace. As such, all candidates who receive a conditional offer of employment may be required to undergo drug screening. Drug screening may include testing for illegal substances as well as certain prescription medications that may impair job performance or safety. Refusal to undergo drug screening or testing positive for prohibited substances may result in the withdrawal of a job offer or disciplinary action, up to and including termination of employment. By applying for employment, you consent to the drug screening process as outlined above. Notice of Nondiscrimination: TLC Nursing Center does not exclude, deny benefits to, or otherwise discriminate against any person on the basis of race, color, national origin, disability, or age in admission to, participation in, or receipt of the services and benefits of any of its activities or in employment, whether carried out directly by TLC Nursing Center or through a contractor or any other entity with whom it arranges to carry out its programs and activities. This statement is in accordance with the provisions of Title VI of the Civil Rights Act of 1964 (45 C.F.R. Part 80), Section 504 of the Rehabilitation Act of 1973, as amended (45 C.F.R. Part 84), and the Age Discrimination Act of 1975, as amended (45 C.F.R. Part 91). Confidentiality: All information obtained through the background check and drug screening process will be kept confidential and used solely for the purpose of evaluating your qualifications for employment with TLC Nursing Center. Legal Compliance: Please note that the background check and drug screening policies may be subject to additional requirements or variations based on local, state, or federal laws. Please note: This disclaimer is for informational purposes only and does not constitute a contract of employment. Policies and procedures regarding background checks and drug screenings may vary by jurisdiction and are subject to change at the discretion of TLC Nursing Center.
    $26k-33k yearly est. 27d ago
  • Medicare Member Advocate I

    Viva Health 3.9company rating

    Family support specialist job in Birmingham, AL

    Why VIVA HEALTH? VIVA HEALTH, part of the renowned University of Alabama at Birmingham (UAB) Health System, is a health maintenance organization providing quality, accessible health care. Our employees are a part of the communities they serve and proudly partner with members on their healthcare journeys. VIVA HEALTH has been recognized by Centers for Medicare & Medicaid Services (CMS) as a high-performing health plan and has been repeatedly ranked as one of the nation's Best Places to Work by Modern Healthcare. Benefits * Hourly pay starting at $17.00 and up * Strong incentive plan with an average of $7000/year (start earning as quickly as your 3rd month!) * Comprehensive Health, Vision, and Dental Coverage * 401(k) Savings Plan with company match and immediate vesting * Paid Time Off (PTO) * 9 Paid Holidays annually plus a Floating Holiday to use as you choose * Tuition Assistance * Flexible Spending Accounts * Healthcare Reimbursement Account * Paid Parental Leave * Community Service Time Off * Life Insurance and Disability Coverage * Employee Wellness Program * Training and Development Programs to develop new skills and reach career goals * Employee Assistance Program See more about the benefits of working at Viva Health - ******************************************* Job Description The Medicare Member Advocate I will assist members with questions and issues related to their coverage with VIVA MEDICARE - primarily via telephone in a call center environment. This position will work with a team of other Medicare Member Advocates to meet the overall department objectives to enhance the customer experience. This position has work-from-home opportunities but requires occasional on-site work. Key Responsibilities * Answer the minimum number of calls for a full eight-hour day as outlined in the Minimum Production and Quality Standards. * Receive and respond professionally and courteously to all member inquiries regarding eligibility, claims, general coverage questions, Primary Care Physician (PCP), address changes, provider network, and any questions or concerns about their health and prescription drug benefits with VIVA Medicare. * Document and forward grievances and Part D exception requests to the Appeals & Grievances department according to established policies and procedures. * Create accurate and timely member documentation concerning all phone calls taken according to departmental operating guidelines. * Ability to work evening and weekend shifts as needed. REQUIRED: * High school diploma or GED * One year of experience in a call center * Excellent oral and written communication skills * Effective listening and reading comprehension skills * Above-average data entry skills * Knowledge of standard office practices and procedures, including the operation of office equipment, including personal computers and word processing, spreadsheets, and presentation programs * Proper written and spoken English skills including spelling, punctuation, and grammar; basic business arithmetic * Ability to work with minimal supervision * Ability to work under pressure from deadlines and goals * Ability to complete all company-required, job-specific, and departmental training PREFERRED: * Some college * Experience in health or insurance-related call center * Experience working with the elderly population * Working knowledge of Medicare, medical terminology, and HIPAA guidelines
    $17 hourly 5d ago
  • On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T1787)

    Target 4.5company rating

    Family support specialist job in Tuscaloosa, AL

    Starting Hourly Rate / Salario por Hora Inicial: $15.00 USD per hour Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here. (*********************************** **ALL ABOUT ON DEMAND** You can work as much or as little as you like as an On-Demand Team Member (TM) and your schedule may vary depending on shift availability and store needs. This role is ideal for those that are looking for a personalized work schedule. As an On-Demand TM, you will not be included on the posted weekly schedule, but rather will have the opportunity to create your own schedule by picking up shifts posted by leaders or other team members (via our my Time mobile scheduling app) that work best with your schedule. When you choose to pick up a shift, reliable and prompt attendance is necessary. We also ask for your active engagement by picking up and working shifts once every 4 weeks (minimum of four hours). Flexibility can be granted in certain circumstances, but you need to respond to our attempts to contact you to confirm your interest in working shifts at Target. If you do not respond to our attempts at contact, your employment may be terminated. Additionally, if you do not work at least one shift within 5 months, your employment with Target will be administratively terminated. Your communication and ability to work when our business demands it most are critical to your success in this role. Should you be offered a position as an On-Demand TM, you will be required to attend a Target Welcome orientation and commit to a short-term structured training schedule to ensure you are properly prepared for your new role. After that, the my Time mobile scheduling app is where you can pick up the shifts you desire to work. **ALL ABOUT SERVICE & ENGAGEMENT** Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction, loyalty enrollment and store cleanliness. Advocates of both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and ultimately guest loyalty. Empowered to make shopping quick and easy for guests at the checklanes, guest services, gift registry, pick-up and drive up while ensuring exceptional quality. **At Target** **,** **we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Guest Advocate can provide you with the** **skills and** **experi** **e** **nce** **of** **:** + Communicating and interacting with guests to build an inclusive guest experience + Blending problem solving and decision making to positively impact the guest experience and resolve guest concerns + Adapting to different guest interactions and situations + Promoting and engaging around various benefits, offerings and services **As a Guest Advocate, no two days** **are ever the same, but a typical day will** **most likely include** **the following responsibilities:** + Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard. + Create a welcoming experience by greeting guests as you are completing your daily tasks. + When guests need assistance, engage with guests in a welcoming way, to help solve their specific needs. + Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience. + Thank guests and let them know we're happy they chose to shop at Target. + Scan and bag all guest items efficiently, accurately and in compliance with food safety standards and company best practices. + Work efficiently to minimize guest wait time while maintaining guest service and accuracy. + Make the guest aware of current and upcoming brand launches, store activities and events. + Know and speak to the benefits of Target Loyalty programs with every guest and assist with application or sign-up as needed. Be familiar with all fulfillment services, and know how to direct the guest to enroll, activate and use them. + Understand and show guests how to use Wallet and the other features and offerings within the Target App. + Attempt every return and follow register prompts, partnering with immediate leaders as needed to help solve for the guest while following Target's policies and procedures. + Partner with leaders as needed to de-escalate any situations and recover the guest shopping experience while following Target's policies and procedures. + Deliver easy andaccurate service to all Order Pick Up, Drive Up, and Registry guests. + Maintain a clean, clutter free work area (including gathering abandoned items, baskets, and hangers). + Stock supplies during store open hours while being available for the guest. + Demonstrate a culture of ethical conduct, safety and compliance. + Work in a safe manner at all times; comply with all safety policies,best practices, and training; report hazards and correct where possible. + Support guest services such as order pick up (OPU), Drive-up (DU) Orders, DU Returns and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws. + Support Cash Office processes as needed, including management of cash systems. + All other duties based on business needs **WHAT WE ARE LOOKING FOR** **This m** **ay** **be the right job for you if:** + You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with. + You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success. + You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times). **The good news is that we have some amazing training that will help teach you ever** **y** **thing you need to know to be a** **Guest** **Advocate.** **But** **,** **there are a few** **skills** **you should have from the get-go:** + Communicating effectively, including using positive language and attentive to guests needs + Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes. + Welcoming and helpful attitude toward guests and other team members + Attention to detail while multi-tasking + Willing to educate guests and engage around products and services + Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed. + Work both independently and with a team **We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:** + Accurately handle cash register operations,cash transactions,and support cash office operations as needed + Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving product up to 10 poundsand occasionally lifting or moving merchandise up to 44 pounds without additional assistance from others. + Flexibility when picking up shifts (e.g., nights, weekends and holidays) to help meet store needs + Active engagement by picking up and working shiftsas well as responding to our attempts at contact. You must work at least one shift within 5months or you will be administratively terminated. + Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc. + Ability to remain mobile for the duration of a scheduled shift (shift length may vary). Find competitive benefits from financial and education to well-being and beyond at ********************************************* . **Benefits Eligibility** Please paste this url into your preferred browser to learn about benefits eligibility for this role: ********************************* | Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios: ********************************* **Americans with Disabilities Act (ADA)** In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel. Applications for this role are accepted on an ongoing basis and there is no application deadline. Las solicitudes para este puesto se aceptan de forma continua y no hay fecha límite de solicitud.
    $15 hourly 60d+ ago
  • Bilingual Social Services Assistant

    Cahaba Medical Care Foundation 3.0company rating

    Family support specialist job in Fairfield, AL

    Job Description Last Updated on September 28, 2023 Social Services Assistant Reports to Social Services Coordinator Background: Cahaba Medical Care Foundation is a community health center providing medical, pharmacy, dental, and behavioral health services to diverse underserved communities in Alabama. We are a Level 3 Patient-Centered Medical Home and Joint Commission accredited organization. This is an exciting, fast-paced practice with a strong mission and commitment to providing high-quality care. Purpose: As a social services assistant, you provide vital support to social workers and other mental health professionals in offering services to the community that they desperately need. You may deal with rehabilitation, psychology, and social work needs as you provide support for families and client services to the community. Your goal is to aid social workers in offering the benefits or community services that are most applicable and helpful to them. As a social services assistant, you have the opportunity to change lives by providing aid many don't even realize is available to them. Your goal is to identify needs and determine the best ways to overcome them with the services available to the citizens of the community. Key Responsibilities: Keep accurate, updated, and organized records after every patient visit to ensure that there are no undocumented breaks between treatments or visits Answer questions about benefits available to individuals or refer them to the correct organization to get help Discuss benefits like child care, food stamps, housekeeping, sanitation, and money management to determine needs versus wants Review and submit reports requested by the Social Services Coordinator or Case Managers Interview family members or individuals to obtain a complete family history to more closely determine which services are appropriate and needed Assist with sliding fee applications Assist with patient assistant applications Assist with clerical needs, as requested. Complete transportation and home visits, as requested Regular and punctual attendance in the office during business hours Requirements: High school diploma or GED Knowledge about any of the following areas of social services: marriage, speech, sociology, personal health, human biology or casework methods Excellent organizational, interpersonal, and communication skills High level of flexibility and willingness to help with the daily tasks Preferred: Experience in some type of customer service role
    $25k-32k yearly est. 5d ago

Learn more about family support specialist jobs

How much does a family support specialist earn in Hoover, AL?

The average family support specialist in Hoover, AL earns between $20,000 and $42,000 annually. This compares to the national average family support specialist range of $24,000 to $55,000.

Average family support specialist salary in Hoover, AL

$29,000

What are the biggest employers of Family Support Specialists in Hoover, AL?

The biggest employers of Family Support Specialists in Hoover, AL are:
  1. Family Guidance Center
  2. 10-4 Truck Recruiting
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