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  • Case Manager for Preferred Communities (1552)

    Lutheran Services Florida 4.4company rating

    Family support specialist job in Winter Haven, FL

    Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant. LSF is seeking a talented Case Manager for Preferred Communities who wants to make an impact in the lives of others. Purpose and Impact: The Case Manager will provide trauma-informed intensive case management and supportive services to vulnerable clients in order to assist them reaching their goals. If assigned to a residential facility, this position is direct care. Essential Functions: Conduct weekly in person trauma support for clients, focused on crisis intervention, safety planning and family preservation. Provide client centered ongoing intensive case management for especially vulnerable clients with special circumstances (medically or psychologically vulnerable clients, family conflict or crisis, education-related issues) Conduct comprehensive intakes for all participants determined eligible for the program Develop goal-oriented, client-centered self-sufficiency plans with each enrolled program participant, addressing their long- and short-term needs and goals. Maintain regular and timely communication with supervisor around any issues concerning the client's safety, stability, or well-being. Submit detailed and thorough documentation in compliance with LSF policies and procedures. Utilize trauma focused interventions as a framework for intensive case management support and social work best practices for ongoing services. Provide extended/enhanced cultural orientation workshops to program participants as needed. Guide program participants through referrals, providing follow up, check-ins and assistance, ensuring all services are linguistically and culturally appropriate. Screen for direct participant financial assistance eligibility in accordance with LIRS basic needs direct assistance practice, facilitate disbursement and conduct all necessary follow-up and associated financial reporting. Collaborate closely with other LSF case managers to facilitate client enrollment of referred participants and coordinate services to dual-enrolled participants. Provide ongoing guidance to and communication with volunteers matched with clients for English tutoring, career mentorship and more, as needed. Participate in community coordination, capacity building and partnership development activities in the service area. Maintain comprehensive case files for each enrolled participant, ensuring client confidentiality and protection of personally identifiable information. Acquire comprehensive knowledge and thorough understanding of programmatic requirements of Program. Attend stakeholder meetings and trainings centered on trauma-informed intensive case management, specific vulnerability support, community-based mental health support, economic self-sufficiency and more. Trains, supervises, and supports Program Interns and volunteers. Participate in ongoing supervision Prepares Program reports as required. Performs other related duties as assigned. Other Functions: May enter all financial transactions of the client's funds into the system as well as accounting per procedures in a timely manner May create and document check request vouchers for all clients per scheduled if necessary Must possess a clean/valid Florida Driver License, reliable transportation and proof of insurance (transcript of driving record will be requested from the Department of Motor Vehicle at the time of hire). Completes inventory control data entry form from DPVs, enters information in the database, and tags all the equipment and furniture regularly. Provides indirect supervision of Resettlement Program staff. Assists manager with RFP and other project. Assists Manager in enforcement and attaining program goals. Provides training to program staff if necessary. Physical Requirements: Able to travel to other counties. Able to sit and stand for long periods of time. Able to utilize office equipment. Able to work in fast paced environment. Education: Bachelor's degree required. Preference for degree in a Social Work or behavioral/human services field. Experience: Two years of experience providing case management and/or social services preferred. Case management experience is strongly preferred 3-year experience working with refugee or immigrants preferred Cross-cultural or international experience preferred Skills: Proficiency in Microsoft Office applications Knowledge of community resources and ability to connect families to community services. Excellent verbal and written communication skills Critical assessment and analysis skills Ability to work and deal a diverse group of clients. Must be able to keep confidential information. Bilingual required Other: Must demonstrate sensitivity to our service population's cultural and socioeconomic characteristics and needs. Principal Accountabilities: Reports to Manager Must be a team player with monitors as well as other clerical staff. Accurate, complete and timely submission of required reports and documentation to LIRS & LSF. Effective working relationship with clients (providers). Adherence to LSF policies and procedures. Why work for LSF? LSF offers 60 programs across the state of Florida serving a wide range of populations in need. Mission Driven staff members become part of the LSF community while transforming the lives of those in need. Our staff additionally find growth opportunities as they explore areas of interest within the organization. Amazing benefits package including: Medical, Dental and Vision Telehealth (24/7 online access to Doctors) Employee Assistance Program (EAP) Employer paid life insurance (1X salary) 13 paid holidays + 1 floating holiday Generous PTO policy (starting at 16 working days a year) Note: Head Start employees paid time off and holiday schedule may differ 403(b) Retirement plan with 3% discretionary employer match OR 3% student loan repayment reimbursement Tuition reimbursement LSF is proud to be an equal opportunity employer. Lutheran Services Florida is mandated to perform background screenings for employment in accordance with the Florida Care Provider Background Screening Clearinghouse as outlined in Section 435.12, Florida Statutes. Additionally, pursuant to House Bill 531 (2025), Lutheran Services Florida must ensure that all job vacancy postings and advertisements include a clear and conspicuous link to the AHCA Clearinghouse website and its requirements. For more information on background screening requirements please visit: ******************************** Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $30k-36k yearly est. 3d ago
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  • Case Manager

    Lutheran Services Florida 4.4company rating

    Family support specialist job in Winter Haven, FL

    Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant. LSF is looking for talented Case Manager who want to make an impact in the lives of others. The Case Manager possess social service and engagement skills and an ability to promote a culturally sensitive, performance-driven culture to meet child welfare programmatic goals. Essential Functions: Supports the case management supervisor in promoting efforts to achieve team and performance goals Maintains a caseload of children and families and ensures dependency milestones are achieved timely and with a high degree of quality. Accepts cases assigned by unit supervisor and assesses the safety of children in their primary residence within two working days of case transfer staffing and with identified parents. Completes a Family Assessment within 15 working days of case transfer staffing. Negotiate and develop a case plan through Family Team Conferencing based on identified strengths and needs of the family, the circumstances bringing the family into care, recommendations provided by the Comprehensive Behavioral Health Assessment and other relevant data. This plan is to be created in collaboration with the parents, Guardian Ad Litem, foster parents and other pertinent parties with the goal of reunification or other permanency for the child. Visits the child in their primary residence according to required frequency, but no less than once every 25 days. At least one visit each quarter is to be unannounced. Accurately documents all case activities in the Florida Safe Families Network database within 48 hours. Maintain the physical case file in chronological order, by subject, in accordance with the standardized case file format. Submits service requests to the lead agency and provides clients with timely referrals to services. Develops and maintains knowledge of community resources, program eligibility requirements, key contact persons, emergency procedures, and waiting lists of available resources. Maintains regular contact with service providers and documents service progress in FSFN. Complete and submit court documentation within required time frames. Prepares for, attends, and participates in all court activities as necessary. Arrange for, attend, and participate in individual case staffings as necessary. Completes and presents at all required staffings. Conduct initial and/or ongoing child safety assessments as required. Prepare initial and on-going safety plans as necessary. Arrange for emergency placement, emergency medical treatment, and emergency services for children at risk. Conduct diligent searches for parents and family members when deemed necessary and thoroughly document that the effort has been made to find the parents and family members. Conduct home studies as required for prospective placements. Provide relevant medical, psychological, behavioral and educational background information about the child or children to prospective care-givers as needed. Plan and facilitate parental and sibling visits as needed and appropriate. Transport and supervise children as needed. Ensure that all Independent Living functions are completed as required Attend all appointments, staff meetings, trainings, seminars, workshops, etc., as necessary and as required by the supervisor. Function as agency on-call Case Manager as scheduled. Organize, prioritize and complete all work assignments by the established deadlines. All duties are performed in accordance with the following standards: Courtesy: Treat customers, the public and staff with courtesy, respect and dignity and presents a positive public image. Communication Skills: Keep supervisor fully informed of activities, pertinent issues, upcoming events and potential problems. Demonstrate effective oral and written communication skills in daily work. Team Work: Support the unit, department and/or organization and work with others in an effort to accomplish the goals of the unit, department and/or organization. Safety: Employee makes a reasonable effort to adhere to established safety procedures and practices in the work area. Training: Attend and successfully complete all mandated training courses; obtain and maintain child welfare certification through Florida Certification Board. Confidentiality: Adhere to all confidentiality rules. On-Call: Perform on-call responsibilities as assigned. Carry an active cell-phone at all times during regularly scheduled work hours and during on call hours. Immediately respond to all calls. Other Functions: Perform other related duties and special assignments as required. Physical Requirements: Must have a high level of energy, be adaptable to irregular hours, be flexible to rotate on-call as needed, be able to travel as needed. Valid driver's license and appropriate auto liability insurance required. Education: Must possess a Bachelor's degree in a Human Services field. Degree in Social Work preferred. Experience: Must have a minimum of one year of relevant experience and achieve child welfare certification within one year of hire. Skills: Excellent written and verbal communication skills. Possess leadership skills to help drive team goals Ability to remain professional and composed in a fast-paced, high stress work environment Familiarity with and ability to use Microsoft Office programs Word and Excel. Ability to type 45 words per minute. Ability to drive both locally and throughout the state in connection with the duties of this position. To fully understand case ownership responsibility as the integrator of all services and supports identified for each child, including therapy, other mental health services, health and dentistry, developmental services, educational support, permanency and safety; as well as their responsibility to make trauma sensitive transitions when it is determined that a caretaker lacks the needed level of responsibility to care for their children. Other: Must demonstrate sensitivity to our service population's cultural and socioeconomic characteristics and needs. Principal Accountabilities: Reports directly to and follows directives of Case Management Supervisor. Works cooperatively with Program Director, other Case Managers and Supervisors, placement staff, Protective Investigators, Child Welfare Legal staff and agency support staff. Effectively manages time to ensure that all home visits are completed as required, all documentation is entered into FSFN within 48 hours, court documentation is prepared according to specified time frames and court appearances are attended as necessary. Follows Florida Statutes, Administrative Code, written policies and orders of the Dependency Court in managing cases toward goals recorded in case plans. Why work for LSF? LSF offers 60 programs across the state of Florida serving a wide range of populations in need. Mission Driven staff members become part of the LSF community while transforming the lives of those in need. Our staff additionally find growth opportunities as they explore areas of interest within the organization. Amazing benefits package including : Medical, Dental and Vision Telehealth (24/7 online access to Doctors) Employee Assistance Program (EAP) Employer paid life insurance (1X salary) 13 paid holidays + 1 floating holiday Generous PTO policy (starting at 16 working days a year) Note: Head Start employees paid time off and holiday schedule may differ 403(b) Retirement plan with 3% discretionary employer match OR 3% student loan repayment reimbursement Tuition reimbursement LSF is proud to be an equal opportunity employer. Lutheran Services Florida is mandated to perform background screenings for employment in accordance with the Florida Care Provider Background Screening Clearinghouse as outlined in Section 435.12, Florida Statutes. Additionally, pursuant to House Bill 531 (2025), Lutheran Services Florida must ensure that all job vacancy postings and advertisements include a clear and conspicuous link to the AHCA Clearinghouse website and its requirements. For more information on background screening requirements please visit: ******************************** Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $30k-36k yearly est. 1d ago
  • Family Therapist

    Lifeskills Behavioral Health 3.8company rating

    Family support specialist job in Orlando, FL

    About Us: At Lifeskills Orlando, we provide personalized and high-quality care for adults (18 years and older) with complex mental health disorders. Our comprehensive whole-person approach, unique setting, and high staff-to-client ratio support individualized attention and real-time interventions, ensuring the best possible outcomes for each client. We use evidence-based treatment methods tailored to each client's needs. Our team utilizes our social integration approach, which enables clients to receive real-time therapeutic interventions while experiencing real-life situations. Social integration is used to ensure social and life skills treatment concepts are not only learned but also become accessible tools for clients transitioning back to independent living. Why You Will Love Working With Us! At Lifeskills Orlando, we are a dynamic, dedicated, and growing team of professionals deeply passionate about providing evidence-based and personalized clinical care for mental health disorders and behavioral health conditions. Since everyone has different experiences with mental health disorders, mental health therapies must be equally as unique to address those diverse needs. Working with qualified doctoral level clinicians at Lifeskills gives individuals the opportunity to develop personalized mental health treatment plans that address their needs and help them take the next step in their recovery. Our team's foundation is client centered care and clinical excellence through our 5-star service commitment - Respect, Accountability, Integrity, Flexibility, Service, and Collaboration. We are committed to our team, and our team is committed to our clients! What we offer $5000.00 sign on bonus Collaborative environment dedicated to clinical excellence Multiple Career Development Pathways Company Supported Continuing Education & Certification Multiple Health Plan Design Options Available Flexible Dental & Vision Plan Options 100% Company Paid EAP Emotional Well-Being Support 100% Company Paid Critical Illness (with health enrollment plan) 100% Company Paid Life & ADD 401K with Company Match Company-Sponsored HSA, FSA, & DSA Tax Savings Accounts Generous Team Member Referral Program Parental Leave How You Will Make a Difference Therapists are responsible for providing individual and group therapy sessions for clients in a specialized intensive outpatient treatment setting. Position is responsible for assessing the therapeutic needs of the individuals and families, and for developing appropriate treatment plans. Program Therapists act as the primary contact for clients and families throughout the treatment process and serve as a client advocate with the treatment team. Position acts as a liaison with referral sources, clinical partners, and internal resources to coordinate care throughout the treatment process. Position Responsibilities Assists in identification of treatment/contract goals, completing the initial psychosocial assessment. Responsible for maintaining contact with the assigned client's referring/outpatient therapist during the course of the client's stay and the family when/if appropriate. Completes and updates treatment plan for assigned clients. Assist in providing clinical updates to the insurance company's Case Manager. Meets with clients two to three times weekly, to help explore identified issues and behaviors in relationship to current symptoms. Leads and participates in group meetings, meals and other activities in the milieu. Provides comprehensive understanding of current behaviors and relational dynamics while using a variety of therapeutic modalities. Attends the weekly team meetings and share observations, comments and important information about clients with the treatment team and provides input into the development of the weekly schedules for all of his/her assigned clients. Responsible for proper charting and ensuring that all documentation is completed in an accurate and timely manner. Assists in meal/snack supervision as assigned and attends special occasion activities for the clients. Assists with discharge planning, including a written discharge summary and obtaining referral sources and necessary support systems once the client is discharged. Preforms other activities and appropriate responsibilities as requested by the Clinical Director or Executive Director. Additional Responsibilities Functions within the guidelines of the facility's Code of Ethics and in accordance with corporate compliance. Provides a high level of customer service to both internal and external stakeholders. Accomplishes organization mission by completing other duties as assigned. What We're Seeking Position requires a master's degree in social work, marriage and family therapy or psychology. Position requires a minimum of one (2) years' experience in a behavioral healthcare setting, preferably with clients with mental health and substance use disorders, strongly preferred. Doctoral level preferred (License not required) Master's Level - Full licensure required (LCSW, LPC, LMFT, LMHC) Other Requirements Position requires incumbent to have a valid driver's license, vehicle insurance and acceptable driving record. Skill Competencies Ethics and Values - adheres to and promotes the ethics and values outlined in the company and accrediting/licensing bodies Code of Ethics and Corporate Compliance. Consistently upholds and models a high level of Integrity in clinical services and team member interactions. Clinical Knowledge - acquires and maintains a working knowledge of current theory and evidence-based practice. Proactively seeks supervision, consultation and continuing professional development to ensure knowledge and skills are maintained relative to position and clinical program delivery. Cultural Competence - continuously strives to provide client-centered, culturally competent care, recognizes, and affirms cultural and linguistic diversity through therapeutic alliances and ongoing professional development. Screening and Assessment - engages clients and members of the client support system, as appropriate, in screening and assessment to develop individualized, client-centered, evidence-informed care plans. Leverages established screening tools for psychosocial, pain, domestic violence, substance use, self-hard, and distress assessments, among others. Care Planning and Intervention - develops and implements evidence-informed care plans that promote clinical excellence throughout the client-centered continuum of care. Care plans outline necessary steps, identified collaboratively with the care team, to achieve objectives identified in the biopsychosocial assessment. Leverage evidence-informed, clinically excellent treatment interventions. Advocacy - advocates for the needs and interest of clients and families to promotes clinical excellence through improved outcomes, access to care, and service delivery. Participates in quality improvement initiatives aimed at enhancing client outcomes and strengthening clinical service delivery. Interdisciplinary and Interorganizational Collaboration - promotes cross functional collaboration among team members and referral partners to support and enhance clinical service delivery and support. Lifeskills South Florida reserves the rights to modify, interpret, or apply this in any way the organization desires. This in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. This job description is not an employment contract, implied or otherwise. The employment relationship remains “At-Will.” The aforementioned job requirements are subject to change to reasonably accommodate qualified individuals with disabilities.
    $37k-45k yearly est. 2d ago
  • Licensed Professional Counselor

    Headway 4.0company rating

    Family support specialist job in Orlando, FL

    " Licensed Professional Counselor (LPC) Wage: Between $120-$131 an hour Licensed Professional Counselor - Are you ready to launch or expand your private practice? Headway is here to help you start accepting insurance with ease, increase your earnings with higher rates, and start taking covered clients sooner. It's all on one free-to-use platform, no commitment required. About you ● You're a fully-licensed Professional Counselor at a Master's level or above with LPC, LPCC, LCPC, LCPCS, LPCC-S licensure (accepted on a state by state basis), a valid NPI number, and malpractice insurance. ● You're ready to launch a private practice, or grow your existing business by taking insurance. About Headway Your expertise changes lives. Taking insurance makes it accessible to those who need it most. Every mental health provider who goes in-network with Headway supports people who'd otherwise be forced to choose between paying out of pocket, or not getting care at all. We make that process seamless - empowering you to accept insurance with ease, so you can do what you do best. So far, we've helped over 50,000 providers grow their practices, reaching countless people in need. How Headway supports providers - Start taking insurance, stress-free: Get credentialed for free in multiple states in as little as 30 days and start seeing covered clients sooner. - Built-in compliance: Stay compliant from day one with audit support and ongoing resources. - Expansive coverage: Work with the plans that most clients use, including Medicare Advantage and Medicaid. - Increase your earnings: Secure higher rates with top insurance plans through access to our nationwide insurance network. - Dependable payments: Build stability in your practice with predictable bi-weekly payments you can count on. - Built-in EHR features: Manage your practice in one place with real-time scheduling, secure client messaging, end-to-end documentation templates, built-in assessments, and more. - Free continuing education: Nurture your long-term professional goals and earn CEUs with complimentary courses on Headway Academy. How Headway supports your clients ● Increased access: Headway makes it easier for your clients to get the care they need at a price they can afford through insurance. ● Instant verification: Clients can easily check their insurance status and get the care they need without disruption. Please note: At this time, Headway can't support mental health professionals that aren't fully licensed. If your application was rejected for incomplete licensure, you're welcome to reapply once you have a valid license. "
    $48k-86k yearly est. 6d ago
  • Family Support Specialist (Osceola)

    Gulf Coast Jewish Family and Community Services 3.9company rating

    Family support specialist job in Kissimmee, FL

    Are you excited by the prospect of working for an organization that truly values your contributions, provides opportunities for growth and development, AND gives you a chance to make a difference in the lives of children and families? WHAT YOU WILL DO: The Family Support Specialist is a non-exempt position responsible for providing on-site, individual, and family intervention. This individual works as a team member with a case manager, foster parents, primary caregivers, guardian ad litem, and other appropriate professionals. The Family Support Specialist provides assistance, intervention, and education related to issues such as substance abuse, adjustment and relationship issues, stress, daily living skills, budget training, and employment assistance. * Provide transportation and supervision of children and case participants to include individuals with medical and behavioral health needs * Provide, strengthen, and maintain a positive mentoring role by providing support, training, and crisis intervention to foster parents, birth parents, primary caregiver(s), and other team members involved in the case, to ensure child safety and well-being * Assist in developing and implementing activities/tasks directed to each child, parent, and/or caregiver, according to the case plan goals and objectives * Provide completed documentation for services rendered within required timeframes to case management program staff with the necessary verbal and written information to present at court and staffings * Participate in on-call rotation in accordance with agency policy and program procedure * Attend and participate in court proceedings, as appropriate and/or when required (subpoena, direct request, and when determined necessary) * Perform all other duties as assigned. WHAT WE OFFER: * $15.00 per hour * 15 PTO Days per year * 13 Paid Holidays * Medical, Dental & Vision insurance * Healthcare Concierge * Financial Wellness Program * Dependent Care Flexible Spending Account * Immediate eligibility for 403b Savings Plan with 25% match * Supplementary Accident, Hospital Indemnity, and Specified Disease insurance * Paid Life/AD&D insurance * Pet, Legal, and Identity Theft programs * Continuous training and professional development opportunities * Mileage Reimbursement * An opportunity to make the world a better place! WHAT YOU WILL NEED: * Must have a High School Diploma or equivalency from an accredited and recognized secondary education institution * At least one (1) year of experience working with children and/or families preferred * Must display empathy * Must have verbal de-escalation skills * Ability to work in high-stress situations * Ability to work with individuals who exhibit physically and/or verbally aggressive behaviors * Ability to lift and/or carry up to 50 pounds * Use of a personal vehicle to transport clients as needed * Must have a valid driver's license with auto insurance coverage. WHO WE ARE: From babies to seniors, Gulf Coast JFCS serves all people in need, regardless of race, religion, culture, or gender identity. Our programs span a broad spectrum of human services, including behavioral and mental health, child welfare and adoption, family support, job and employment transition, housing, food, transportation, and home care assistance for the elderly. Gulf Coast JFCS offers an opportunity to gain field experience and direct client contact hours for both Bachelors and Masters level practicum and internships. For license-eligible candidates, we offer both individual and group supervision from a Board-Certified qualified supervisor to fulfill state requirements at no cost to the employee. Gulf Coast JFCS is committed to maintaining a work environment that is free of harassment, discrimination, or inappropriate behavior. Gulf Coast JFCS will not tolerate discrimination against its employees on the basis of their race, color, sex, age, religion, national origin, disability, marital status, pregnancy, veteran status, citizenship, gender identity, sexual orientation, workers compensation status, or any other characteristic protected by federal, state, or local law. Background Screening Requirements: It is our policy at Gulf Coast JFCS that any candidate being considered for employment must successfully complete the organizations background screening requirements, including drug screening and applicable motor vehicle checks. Gulf Coast JFCS is a Florida Care Provider of the Department of Children and Families (DCF), Agency for Health Care (AHCA), and the Department of Elder Affairs (DOEA), which requires all candidates to undergo fingerprinting through the Florida Care Provider Background Screening Clearinghouse. To learn more about the Clearinghouse, please visit:
    $15 hourly 7d ago
  • SENIOR HUMAN SERVICES PROGRAM SPECIALIST - 60046518

    State of Florida 4.3company rating

    Family support specialist job in Orlando, FL

    Working Title: SENIOR HUMAN SERVICES PROGRAM SPECIALIST - 60046518 Pay Plan: Career Service 60046518 Salary: $42,561.67, in accordance with DCF salary policy Total Compensation Estimator Tool This is an Internal Agency opportunity. Only current department employees are eligible to apply Senior Human Services Program Specialist Department of Children and Families THIS IS A STATEWIDE VACANCY - POSITON LOCATION WILL BE DETERMINED BY SELECTED CANDIDATE LOCATION. The Florida Department of Children and Families (DCF) is the state of Florida's social services agency. The agency oversees services for child safety, fostering, adoption, domestic violence, adult protective services, refugees, homelessness, mental health, substance abuse, child care providers, human trafficking and public assistance. The agency's mission is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency. Within DCF, the Economic Self Sufficiency (ESS) Program helps to promote strong and economically self-sufficient communities by determining eligibility for food, cash and medical assistance for individuals and families on the road to economic recovery. Under the ESS Program, the Office of Public Benefits Integrity (OPBI) is responsible for investigating public assistance fraud or misuse regarding the SNAP (Food Assistance), D-SNAP (Disaster Food Assistance), TANF (Cash Assistance), and Medicaid programs by individuals or merchants. TO BE CONSIDERED FOR THIS POSITION RESPONSES TO THE QUALIFYING QUESTIONS ARE REQUIRED AND MUST BE VERIFIABLE BASED ON YOUR SUBMITTED APPLICATION. * The requested information must be disclosed on the State of Florida Candidate Profile. It is not acceptable to write "see resume" on the Candidate Profile (application). * Applicants must meet the minimum requirements to be hired for this position. SENIOR HUMAN SERVICES PROGRAM SPECIALIST - 60046518 - ESS OPBI Quality Management THIS IS NOT A TELEWORKING POSITION. The selected candidate will be required to work at the closest available office location. Travel will be required. This is a full-time position working 40 hours per week. Business hours are 8:00 am - 5:00 pm EST, Monday - Friday. The incumbent is a member of the DCF D-SNAP Disaster Response team and, in that capacity, may be required on short notice to perform duties and travel in support of disaster relief. During such events, incumbent may be required to work more than 8 hours per day. MINIMUM QUALIFICAITONS: * Must be a current DCF Economic Self Sufficiency employee. * Must have at least 4 years' experience determining eligibility for Food Assistance, Medicaid, and Cash Assistance programs * Must have experience conducting QMS Quality Assurance Case Readings * Must be willing to travel extensively, including overnight travel. * Must have a valid driver's license. PREFERENCE WILL BE GIVEN TO CANDIDATES WHO MEET THE FOLLOWING: * At least two years (24 months) experience monitoring or reviewing cases for accuracy and correct eligibility for Food Assistance, Medicaid, and Cash Assistance policy. * Experience as an Economic Self Sufficiency Supervisor * Bilingualism POSITION DESCRIPTION The Headquarters Senior Human Services Program Specialist is charged with timely and accurate completion of federal and state mandated reviews of eligibility decisions made by Florida Department of Children and Families Economic Self Sufficiency (ESS) staff in the Supplemental Nutrition Assistance Program (SNAP), Medicaid and Temporary Cash Assistance (TCA). Specialist must demonstrate the ability and organizational skills to work independently. The specialist is responsible to provide data to be used as technical assistance to assist the agency in meeting accuracy thresholds in SNAP, Medicaid (Family and SSI-Related), and TCA determinations at both state and federal levels. Extensive knowledge of SNAP, Medicaid (all programs) and TCA policy is required. Expertise in the FLORIDA system, The Worker Portal and other ESS systems is required. Specialist must be proficient in the use of computers, web-based systems and Microsoft Office applications, including Word and Excel. JOB DESCRIPTION * Conduct Management Evaluation (ME) Reviews by creating valid case review samples, timely and accurately reviewing cases as well as tracking case corrections, collecting and analyzing statistical data, conducting on-site reviews to observe operational functions and procedures, timely and accurately submitting report of findings, providing corrective action guidance and technical assistance. * Review all agency material on file pertinent to the assistance unit under review, including the computerized eligibility determination system and related cross-matched data systems. * Codes and completes reviews in the Quality Management System (QMS), spreadsheets or other documents in a timely manner as prescribed for each assignment. * Complete all documentation in the appropriate system and provides sufficient narrative to support the determination and provide the ability for corrective action to be taken. * Provide clarifying information regarding any review questioned in the state rebuttal process. * Prepare a detailed analysis, evaluation, and consultative report of region or customer call center performance based on desired outcome measures, performance indicators and other criteria. * Consults with staff members to develop solutions for programmatic operational problems identified during the Management Evaluation review. * Ensures that each region's corrective action plan (CAP) is received upon receipt of the ME report and that all necessary actions are included. * Evaluates CAP and determines what follow-up action is needed to eliminate errors and discrepancies that are below standard. * Provide technical assistance to regions on program improvement by providing corrective action plan (CAP) guidance, monitoring circuit/region CAPs to ensure compliance is met and providing technical assistance on case reading tools. * Maintains knowledge of state policy and procedure changes and how those changes are interpreted for management evaluation reviews. KNOWLEDGE, SKILLS, AND ABILITIES (KSA's) * Coordination: Adjusting actions in relation to others' actions. * Speaking: Talking to others to effectively convey information. * Writing: Communicating effectively with others in writing as indicated by the needs of the audience. * Reading Comprehension: Understanding written sentences and paragraphs in work related documents. * Active Listening: Listening to what other people are saying and asking questions as appropriate. * Information Gathering: Knowing how to find information and identifying essential information. * Time Management: Managing one's own time and the time of others. Critical Thinking: Using logic and analysis to identify the strengths and weaknesses of different approaches. Identifying * Downstream Consequences: Determining the long-term outcomes of a change in operations. * Implementation Planning: Developing approaches for implementing an idea. * Identification of Key Causes: Identifying the things that must be changed to achieve a goal. * Visioning: Developing an image of how a system should work under ideal conditions. * Administration and Management: Knowledge of principles and processes involved in business and organizational planning, coordination, and execution. This may include strategic planning, resource allocation, manpower modeling, leadership techniques, and production methods. * Education and Training: Knowledge of instructional methods and training techniques including curriculum design principles, learning theory, group and individual teaching techniques, design of individual development plans, and test design principles. * Mathematics: Knowledge of numbers, their operations, and interrelationships, including one or more of the following: arithmetic, algebra, geometry, calculus, statistics, and their applications. * English Language: Knowledge of the structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar. * Customer and Personal Service: Knowledge of principles and processes for providing customer and personal services, including needs assessment techniques, quality service standards, alternative delivery systems, and customer satisfaction evaluation techniques. * Computer: Knowledge of computer software including applications. Important Application Process Information: TO BE CONSIDERED FOR THIS POSITION RESPONSES TO THE QUALIFYING QUESTIONS ARE REQUIRED AND MUST BE VERIFIABLE BASED ON YOUR SUBMITTED APPLICATION or RESUME. It is unacceptable to use the statement "See Resume" in place of entering work history information. Candidate Profile (application) must be completed in its entirety. * Include supervisor names and phone numbers for all periods of employment. * All previous DCF positions must be listed separately. Include the total years in each position along with all required duties. * Account for and explain any gaps in employment so that the hiring process is not delayed. * Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications. * It is unacceptable to use the statement "See Resume" in place of entering work history. The position will perform all job tasks in accordance with laws, rules, regulations, policies, and requirements applicable to state and federal laws or procedures. DCF EMPLOYMENT DISCLOSURES The Department of Children and Families is a tobacco-free environment. US CITIZEN REQUIREMENT Only US citizens and lawfully authorized alien workers will be hired. SELECTIVE SERVICE SYSTEM REGISTRATION All selected male candidates born on or after October 1, 1962, will not be eligible for hire or promotion into an authorized position unless they are registered with the Selective Service System (SSS). Verification of Selective Service registration will be conducted prior to hire. For more information, please visit the SSS website: ******************* RETIREE NOTICE If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you required to repay all benefits received depending upon the date of your retirement. BACKGROUND SCREENING REQUIREMENT: It is the policy of the Florida Department of Children and Families that any candidate being considered for employment must successfully complete a State and National criminal history check as a condition of employment, and also be screened in accordance with the requirements of Chapter 435, F.S., and, if applicable, Chapter 408, F.S. Employment may be terminated based on the background investigation results if the candidate begins employment before the background results are received, reviewed for any disqualifying offenses, and approved by the Department. Background investigations shall include, but not be limited to, fingerprinting for state and national criminal records check through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies. Employees will be retained in state and national RAP Back program, providing real-time arrest hit notifications. BENEFIT RECOVERY SCREENING Candidates applying to positions in the Economic Self Sufficiency Program will have a Benefit Recovery check completed to validate current or former public assistance case information before completing the hiring process. If you experience problems applying online, please call the People First Service Center at **************. __________________________________________________________________________________________________ The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement. Location:
    $42.6k yearly 3d ago
  • Coordinated Family Support Specialist

    RYZ Labs

    Family support specialist job in Orlando, FL

    Job DescriptionRYZ Labs is hiring a Coordinated Family Support Specialist to provide services to patients/clients in their places of residence. Responsibilities:- Demonstrates competence in performing the necessary skills and performs those skills listed on the service plan- Use of phone and email to assist the client in researching and setting up services.- Communicates plans and progress with the client's family- May assist in the supervision of the client during community outings- Provides support necessary to successfully reside in the family home- Provides assistance and training to the consumer and their family in navigating services and support- Assists with scheduling of service delivery, including medical and other appointments- Prepares and submits quarterly reports on the progress of service delivery- Strictly adheres to confidentiality requirements- Appropriately reports changes in client status or as directed by the care plan- Maintains confidentiality of all information pertaining to clients, families, and employees- Performs other duties as assigned/necessary Requirements:- State licensure or certification as required by the state and/or program- Associate's level degree in a human services field of study OR 3 years of experience in the developmental disabilities service delivery system- Current BLS Card or CPR and First Aid training certification- Current PPD or Chest X-Ray- Ability to coordinate and facilitate services between the home, school, local health agency, and other community resources- Ability to effectively elicit/provide information to and from appropriate individuals (including, but not limited to, supervisors, co-workers, clients) via strong communication skills; proficiency in the English language may be required- Computer proficiency required- Must be at least 18 years of age If you are interested in this opportunity, please take the following short initial interview to start our process: ****************************************************************** About RYZ Labs:RYZ Labs is a startup studio built in 2021 by two lifelong entrepreneurs. The founders of RYZ have worked at some of the world's largest tech companies and some of the most iconic consumer brands. They have lived and worked in Argentina for many years and have decades of experience in Latam. What brought them together is the passion for the early phases of company creation and the idea of attracting the brightest talents in order to build industry-defining companies in a post-pandemic world. Our teams are remote and distributed throughout the US and Latam. They use the latest cutting-edge technologies in cloud computing to create applications that are scalable and resilient. We aim to provide diverse product solutions for different industries, planning to build a large number of startups in the upcoming years. At RYZ, you will find yourself working with autonomy and efficiency, owning every step of your development. We provide an environment of opportunities, learning, growth, expansion, and challenging projects. You will deepen your experience while sharing and learning from a team of great professionals and specialists. Our values and what to expect:- Customer First Mentality - every decision we make should be made through the lens of the customer.- Bias for Action - urgency is critical, expect that the timeline to get something done is accelerated.- Ownership - step up if you see an opportunity to help, even if not your core responsibility. Humility and Respect - be willing to learn, be vulnerable, and treat everyone who interacts with RYZ with respect.- Frugality - being frugal and cost-conscious helps us do more with less.- Deliver Impact - get things done in the most efficient way. - Raise our Standards - always be looking to improve our processes, our team, and our expectations. The status quo is not good enough and never should be.
    $21k-32k yearly est. 8d ago
  • Local home daily

    10-4 Truck Recruiting

    Family support specialist job in Orlando, FL

    Class A CDL Solo OR Teams Truck Driver 90K-112K+ Top performers make more 1300.00 Sign on bonus -21 DAYS OUT-7 DAYS HOME- No touch freight 68 CPM - 70 CPM Weekly Pay via Direct Deposit Great Benefits Great pay! REQUIREMENTS: Must be at least 23 Years of Age MUST HAVE AT 9 MONTHS OF VERIFIABLE OTR/REGIONAL EXPERIENCE. (6 MONTHS IF APPLYING FOR TEAMS) No Sap drivers Experience driving in the Midwest No more than 2 MV's in the last 2 years No suspensions for MV in the last 4 years No DOT preventable accidents in the last 3 years No 15 mph over speeding tickets in the last 12 mos No more than 3 jobs in the last year. Average time on a job has to be at least 4 months No MAJOR moving violations in the last 3 years No terminations in the last year Background Friendly No more than 150 days of being unemployed in the last 15 months. (stable work history is preferred) Must be able to pass a hair test No DUI/DWI in the last 7 years BENEFITS: 401(k) Dental insurance 10k free life insurance Health insurance Paid toll fees Paid training Referral program Vision insurance Newer Trucks/Flat screen TV's included Free rider program/no pets Language: English (Required) License/Certification: CDL A (Required) APPLY TODAY FOR MORE DETAILS
    $21k-32k yearly est. Auto-Apply 60d+ ago
  • Family Support Specialist (Brevard county area) - AMIkids Family Services

    Amikids Family Services, Inc. 4.4company rating

    Family support specialist job in Melbourne, FL

    Job Description AMIkids offers a wide variety of programs and models, built to address each student's needs and strengths on an individual basis. All of our programs implement the AMIkids Personal Growth Model © to separate their troubled past from a bright future. In addition to providing services during the course of a youth's normal school day, most AMIkids programs provide treatment, enrichment, and support activities during after-school hours in the afternoon, evening, and during weekend. Position Summary The role of the Family Services Specialist is to execute the family engagement and psychoeducation process for each youth entering and leaving the program in the region assigned. Provide orientation and initiation of services with the families and conduct in-home family skills training. Essential Job Duties Responsible for conducting in-home family skills training and assist parents with concerns and/or youth issues. Work will be conducted in the home environment, youth's school and workplace, as well at the regional programs, Coordinate activities that include but are not limited to the following: identify family needs are met in the community, identify positive family supports, and ensure transition needs are met, Develop partnerships with and maintain contacts with key individuals, Develop positive school/community relations with industry contacts, Administer Psychoeducation services within the established guidelines of the AMIkids Personal Growth Model (PGM) and Evidence Based Practices, Oversee completion of a family assessment on all families within required contractual guidelines; ensure family treatment plan is developed within required contractual guidelines, Participate in progress meetings (as required by contractual guidelines) held on each youth, with members of the treatment team, Ensure completion of weekly behavioral up-dates and weekly goal progressions; ensure completion of up-to-date and accurate session notes, Lead and/or participate in positive reinforcement, interdisciplinary and/or care review meetings, Administer First Aid and CPR during emergencies in accordance with the national standards, Complete administrative tasks related to the role: Participate in staff meetings and interactive training in open communication and for the dissemination of information, Submit required reports and documentation; act as liaison between AMIkids home office, AMIkids programs, and regulatory agencies, Attend monthly reviews and conduct monthly audits to ensure all pertinent information is recorded, Monitor and ensure compliance as they relate to treatment; maintain accurate records, Attend required training/professional development events and maintain all appropriate certification(s) and license(s), Assist with special projects and other duties as assigned. Minimum Education, Training and Experience Bachelor's Degree in Psychology, Social Work, Counseling, Criminal Justice or related field; Master's preferred, Two (2) years' experience working with at risk or troubled youth preferred. Experience working with families in the home environment, providing counseling or psychoeducation and training is highly desirable, Ability to travel; up to 80% of the time. What's in it for you? As well as gain an opportunity to make an exceptional difference in kids' lives, AMIkids offers a comprehensive benefits package including: Growth opportunities - we pride ourselves on developing our leaders from within Health Benefits - Medical, Dental, Vision, & Prescription Drug plan options; Health Spending Account, Company paid Life Insurance and AD&D PTO & Paid Holidays Wellness Benefits - EAP, Health Coaching, Stress Management Programs, etc. Employer Funded Pension Plan, Voluntary 403(B) Retirement Plan, Student Loan Forgiveness Program Pet Insurance, World Travel Assistance, Car Rental discounts, Gym Membership discounts, and more.
    $23k-30k yearly est. 20d ago
  • Family Support Specialist (Osceola)

    Gulf Coast JFCS

    Family support specialist job in Kissimmee, FL

    Are you excited by the prospect of working for an organization that truly values your contributions, provides opportunities for growth and development, AND gives you a chance to make a difference in the lives of children and families? WHAT YOU WILL DO: The Family Support Specialist is a non-exempt position responsible for providing on-site, individual, and family intervention. This individual works as a team member with a case manager, foster parents, primary caregivers, guardian ad litem, and other appropriate professionals. The Family Support Specialist provides assistance, intervention, and education related to issues such as substance abuse, adjustment and relationship issues, stress, daily living skills, budget training, and employment assistance. Provide transportation and supervision of children and case participants to include individuals with medical and behavioral health needs Provide, strengthen, and maintain a positive mentoring role by providing support, training, and crisis intervention to foster parents, birth parents, primary caregiver(s), and other team members involved in the case, to ensure child safety and well-being Assist in developing and implementing activities/tasks directed to each child, parent, and/or caregiver, according to the case plan goals and objectives Provide completed documentation for services rendered within required timeframes to case management program staff with the necessary verbal and written information to present at court and staffings Participate in on-call rotation in accordance with agency policy and program procedure Attend and participate in court proceedings, as appropriate and/or when required (subpoena, direct request, and when determined necessary) Perform all other duties as assigned. WHAT WE OFFER: $15.00 per hour 15 PTO Days per year 13 Paid Holidays Medical, Dental & Vision insurance Healthcare Concierge Financial Wellness Program Dependent Care Flexible Spending Account Immediate eligibility for 403b Savings Plan with 25% match Supplementary Accident, Hospital Indemnity, and Specified Disease insurance Paid Life/AD&D insurance Pet, Legal, and Identity Theft programs Continuous training and professional development opportunities Mileage Reimbursement An opportunity to make the world a better place! WHAT YOU WILL NEED: Must have a High School Diploma or equivalency from an accredited and recognized secondary education institution At least one (1) year of experience working with children and/or families preferred Must display empathy Must have verbal de-escalation skills Ability to work in high-stress situations Ability to work with individuals who exhibit physically and/or verbally aggressive behaviors Ability to lift and/or carry up to 50 pounds Use of a personal vehicle to transport clients as needed Must have a valid driver's license with auto insurance coverage. WHO WE ARE: From babies to seniors, Gulf Coast JFCS serves all people in need, regardless of race, religion, culture, or gender identity. Our programs span a broad spectrum of human services, including behavioral and mental health, child welfare and adoption, family support, job and employment transition, housing, food, transportation, and home care assistance for the elderly. Gulf Coast JFCS offers an opportunity to gain field experience and direct client contact hours for both Bachelor s and Master s level practicum and internships. For license-eligible candidates, we offer both individual and group supervision from a Board-Certified qualified supervisor to fulfill state requirements at no cost to the employee. Gulf Coast JFCS is committed to maintaining a work environment that is free of harassment, discrimination, or inappropriate behavior. Gulf Coast JFCS will not tolerate discrimination against its employees on the basis of their race, color, sex, age, religion, national origin, disability, marital status, pregnancy, veteran status, citizenship, gender identity, sexual orientation, workers compensation status, or any other characteristic protected by federal, state, or local law. Background Screening Requirements: It is our policy at Gulf Coast JFCS that any candidate being considered for employment must successfully complete the organization s background screening requirements, including drug screening and applicable motor vehicle checks. Gulf Coast JFCS is a Florida Care Provider of the Department of Children and Families (DCF), Agency for Health Care (AHCA), and the Department of Elder Affairs (DOEA), which requires all candidates to undergo fingerprinting through the Florida Care Provider Background Screening Clearinghouse. To learn more about the Clearinghouse, please visit: HB531 | Florida Agency for Health Care Administration Gulf Coast JFCS is an Equal Opportunity Employer, Drug-Free Workplace, and E-Verify employer.
    $15 hourly 5d ago
  • Life Enrichment Specialist

    27C-Grace Management Inc.

    Family support specialist job in Orlando, FL

    Job Description Pay $75,000 - $85,000/year with a 10/4 schedule - 10 days on with 4 days off per cycle About Grace Management, Inc. Grace Management, Inc. is a national leader in senior living, managing communities across the country that offer independent living, assisted living, and memory care. We're proud to foster a people-centered culture rooted in compassion, connection, and service. At Grace, you're more than an employee - you're part of a team dedicated to making a meaningful difference in the lives of residents and their families every day. Why Grace Management? Our tagline says it all: It's not like home. It is home. We're a mission-driven company dedicated to creating meaningful experiences for residents, families, and team members - and we're looking for someone who can help bring that story to life in a bold and innovative way. We believe the quality of our communities starts with the people who support them, which is why we're committed to help nurture a strong sense of belonging and professional growth. Full-time benefits include: PTO (Paid Time Off) and Holiday Pay: Take advantage of paid time off to maintain a healthy work-life balance. Daily pay: Get paid daily, providing you with financial flexibility and control over your earnings. Health/Dental Insurance 401K with employer match: Plan for your financial future with our 401k program. Life Insurance: Company paid life insurance Short and long-term disability: Financial security while you recover from an injury that puts you out of work Referral Bonuses: Refer qualified candidates and earn rewards Tuition Reimbursement: Invest in your education with our support Employee Assistance Program: Connecting our employees with resources for handling personal challenges Summary of Duties of the Life Enrichment Specialist The Life Enrichment Specialist is a full-time travel position responsible for providing on-site leadership support to Grace Management, Inc. communities by filling open Life Enrichment and Village Program leadership roles on assignment. This position ensures consistency in programming, hospitality excellence, and resident engagement during times of transition, vacancy, or performance improvement. The Specialist will work in collaboration with the Resident Experience team to uphold company standards, mentor Life Enrichment Directors and Village Program Life Enrichment Managers, and provide training and stabilization support across the portfolio. Essential Functions of the Life Enrichment Specialist Serve as an interim Life Enrichment Director or Village Program Life Enrichment Manager during community vacancies, transitions, or leadership changes, ensuring a seamless continuation of engagement programs. Travel to communities nationwide, providing hands-on leadership, training, and mentorship to Life Enrichment teams. Demonstrate full understanding and support of the Grace Management, Inc. mission, policies, and hospitality standards, ensuring consistent compliance and service excellence. Partner with the Vice President of Resident Experience to implement life enrichment initiatives, training programs, and engagement standards. Support the Resident Experience team with facilitation of national training sessions and engagement-focused initiatives. Provide mentoring and onboarding for new Life Enrichment Directors and Village Program Life Enrichment Managers, modeling professionalism and leadership. Deliver virtual and on-site Vibrant Living orientation and ongoing training, ensuring high adoption across all communities. Conduct community visits to observe operations, audit training compliance, assess engagement KPIs, and provide performance coaching. Offer temporary leadership coverage during acquisitions, transitions, or special projects to stabilize programming and maintain a strong engagement culture. Support development of action plans based on resident survey results and follow through on improvement initiatives. Collaborate cross-departmentally with Sales and Dining teams to deliver integrated lifestyle experiences. Assist in developing tools, templates, and best practices to enhance the delivery of engagement, hospitality, and life enrichment standards company-wide. Demonstrates support of the Grace Management, Inc. mission (by actions and attitude), policies and procedures, and assures consistent compliance. Support Resident Experience standards for Grace Management, Inc., working directly with corporate and community leaders to optimize department performance. Supports Vice President of Resident Experience in development and implementation of life enrichment initiatives, training plans, and life enrichment standards. Demonstrate exceptional command of the technology necessary to deliver virtual content and engagement on an enterprise scale. Participates in operations team calls to remain updated on company/community information and to provide updates on life enrichment, memory care and hospitality and engagement initiatives in collaboration with the Resident Experience team. Work with the Director of Hospitality and Engagement on the resident survey action planning process and completion of plan initiatives. Participates in interviewing new Life Enrichment Directors, Life Enrichment Coordinators, or Village Program Life Enrichment Managers as requested. Support the onboarding and coaching of Life Enrichment leaders (LEDs, LECs, and VPLEMs) across all levels of care as requested and assigned. Assist with the implementation of quarterly engagement campaigns, holiday programming, and corporate initiatives. Monitor resident engagement KPIs and provide follow-up coaching and support as needed. Assist with the development and refinement of tools, documentation templates, and best practices for resident engagement, hospitality, and life enrichment. Ensure programming culture is maintained and enhanced during times of change. Partner with community and divisional leadership to align expectations during onboarding. Non-Essential Functions of the Life Enrichment Specialist Participates in projects or committees, as assigned. Performs other duties, as requested. Stay informed on industry trends and innovation in engagement and programming Knowledge, Skills, Abilities, and Experience Bachelor's degree in Gerontology, Recreation Therapy, Human Services, or related field preferred Minimum of High School Diploma or GED equivalent and five years of relevant senior living community management experience or comparable post-high school education which may include vocational or college education; and three years of relevant multi-site senior living community management experience with proven leadership and management skills. Prior experience with Life Enrichment and Hospitality. Ability to travel full time (100%) to support community needs. Valid Driver's License and a driving record that meets the requirements of Grace Management, Inc. insurance carrier. Ability to accomplish goals and tasks by motivating others Ability to read, write and speak English. Excellent computer skills including: Windows, Office, Word, Excel, Outlook, internet based and property management programs. Solid ability to interact and build relationships. Demonstrate competence in oral and written communication. Must be organized, attentive to detail, and possess a positive, friendly and professional demeanor. Exceptional grammatical and writing skills, proficient with email process and etiquette. Must have the interpersonal skills to work with various levels of people, associates, and residents. Be in good physical health and free of communicable diseases. Physical requirements include bending, standing, lifting, stooping, sitting, walking, stretching, and ability to lift/carry up to 40 pounds. Adhere to and carry out all Grace Management, Inc. policies and procedures There is no greater way to elevate your career than by contributing your passion and skill to a senior living community. Grace Management, Inc. is committed to helping nurture a sense of belonging by helping you grow professionally. The quality of our communities is determined by the quality of our employees.
    $75k-85k yearly 18d ago
  • Domestic Violence - Shelter Youth & Child Advocate

    Harbor House of Central Florida 3.4company rating

    Family support specialist job in Orlando, FL

    Are you passionate about making a difference in the lives of children and teens impacted by domestic violence? Do you want to work in a supportive environment where you can provide direct care and create a sense of normalcy through fun, engaging activities? Harbor House of Central Florida offers a fulfilling opportunity to join our team as we work to prevent domestic violence through education, advocacy, and support. About Harbor House of Central Florida: Harbor House is Central Florida's leading domestic violence service provider, dedicated to empowering survivors and breaking the cycle of abuse. We offer comprehensive services including emergency shelter, counseling, legal advocacy, and community education. Our holistic approach ensures that all family members, especially children, receive the support they need to heal and thrive. Job Summary: We are seeking a compassionate Youth and Child Advocate to provide critical support to children and teens who have experienced or witnessed domestic violence. You will play a vital role in helping young survivors heal by offering direct care, crisis intervention, and emotional support. In addition, you will plan fun recreational activities like bingo nights, movie nights, and other engaging programs that help children in our shelter feel safe, supported, and empowered to heal. Your role will include facilitating support groups, conducting service intakes, and working both within our emergency shelter and the community. By addressing Adverse Childhood Experiences (ACEs) and promoting resilience, you will help young survivors develop the skills and support systems needed to thrive. Key Responsibilities: * Advocacy & Support: Provide direct advocacy and emotional support to children and teens impacted by domestic violence, helping them process their experiences and access necessary services. * Recreational Activities: Plan and lead fun, engaging activities like bingo, movie nights, arts and crafts, and other recreational events to help children in shelter build trust and experience joy. * Group Facilitation: Lead age-appropriate support groups for children and teens, offering a safe space to express their feelings, learn coping strategies, and foster resilience. * Crisis Intervention: Provide immediate crisis intervention for children and families, offering resources and referrals to ensure safety and access to supportive services. * ACES Awareness: Address and educate about Adverse Childhood Experiences (ACEs) to support the long-term well-being and resilience of children and teens. * Collaboration: Work closely with Harbor House Case Managers and other advocacy programs to provide comprehensive, holistic support for young survivors. * Prevention Efforts: Engage in community outreach and education to raise awareness, promote healthy relationships, and prevent future violence. Qualifications: * Education: High School Diploma or GED required; Associate's Degree or higher preferred. Relevant experience may substitute for formal education at the discretion of the CEO. * Experience: At least one year of experience working with children, preferably in crisis situations. Familiarity with ACES and trauma-informed care is highly valued. * Skills: * Strong understanding of child growth and development. * Basic counseling skills with the ability to work effectively with children of all ages. * Ability to plan, organize, and lead fun, engaging activities that support children's emotional well-being. * Basic computer skills required. * Valid Florida Driver's License and insurability under agency insurance are mandatory. * Must complete CORE Competency training within 30 days of hire. Why Join Harbor House? * Meaningful Work: Be part of a mission-driven organization that directly impacts the lives of survivors and their children. * Professional Growth: Opportunities for ongoing learning and professional development. * Dynamic Workplace: Work in a supportive and rewarding environment with a collaborative team and excellent benefits. Ready to Make an Impact? If you're excited about the opportunity to support children and teens on their path to safety, healing, and joy, apply now! Join us in our mission to save lives and end domestic violence. No calls, please. Harbor House is a drug-free workplace.
    $40k-48k yearly est. 60d+ ago
  • Family Support Specialist I - Healthy Families

    Polk County, Fl 4.3company rating

    Family support specialist job in Lake Alfred, FL

    Healthy Families is a free, voluntary, home visitation program designed to promote and enhance the healthy development of children and families. The program (parenting classes, parenting programs) promotes positive parenting and works to reduce negative childhood outcomes, including abuse and neglect. The program offers outreach services designed to build trusting relationships, promote positive parenting, enhance maternal-infant bonding and attachment, enhance the child's physical, emotional and educational development, and enhance parent-child interaction. Assistance also is provided to participating families in the use of available community services and resources. SALARY Pay Grade 7, $16.70 Hourly, Non-Exempt WORK LOCATION AND SCHEDULE 2135 Marshall Edwards Dr. Bartow, FL 33830 Monday - Friday, 8:00AM - 4:30PM EMPLOYEE BENEFITS * Direct Deposit, Bi-Weekly Pay Checks * Medical, Dental, Vision * Life Insurance * FRS Retirement * 10 Paid Holidays * Paid Time Off * Tuition Reimbursement * Education Incentives * Deferred Compensation Plan * Wellness Incentives * Employee Assistance Program (EAP) * Free Employee Gym * Free Employee Health Clinic Polk County BoCC is a Certified Age-Friendly and Drug-Free Workplace Must have the physical, developmental, and mental ability to perform job tasks, work efforts, responsibilities and duties of the job illustrated below: SPECIAL REQUIREMENT The Healthy Families Section is responsible for assisting in the Emergency Management Operations for Polk County in the event of an emergency such as a hurricane. The Healthy Families Section staff may be called upon to staff special needs shelters or assist with arranging transportation for participants. MAJOR FUNCTION Under the direct supervision of the Family Support Supervisor, the Family Support Specialist is responsible for optimizing the home environment for the physical and mental well-being of children who are at risk of being abused/neglected, and their families. ILLUSTRATIVE DUTIES * Assists in strengthening the parent-child relationship through improving parenting skills and meeting dependency needs of parents. * Works with individual participants and groups. * Establishes a trusting relationship with at risk families by initiating and maintaining appropriate participant contact. * Establishes a family support plan with goals, objectives, and activities with the supervisor, and follows through with implementation. * Assists parents in making and attending appointments for doctors, social service agencies, etc. * Acts as a liaison between families and other community agencies. * Familiarizes self with community resources appropriate to needs of the families. * Meets with Supervisor on a weekly basis to evaluate participant status. * Attends regular staff meetings, case conferences, in-service training, and other meetings as required. * Documents home visit observations and activities in a consistent and timely manner. * Demonstrates ability to work as part of a team as well as independently. * Consistently follows County, Healthy Families Polk, and Healthy Families Florida policies and procedures. * Performs related duties as required. KNOWLEDGE, ABILITIES AND SKILLS Knowledge of: * Proper channels of communications. * Operational techniques on all pieces of equipment utilized by this position. Ability to: * Accept individual differences. * Demonstrates motivation * Learn and apply basic counseling skills. * Familiarize self with parent-child interaction and child development materials, and the dynamics of child abuse and neglect. * Use good judgment and make independent decisions with clear and professional boundaries. * Learn and follow department policies and procedures. * Follow proper universal precautions and infections control techniques per policy. * Maintain a professional and safe department and work area in line with established Safety Policies and the image desired for the organization. * Use curriculum, developmental, and assessment tools. * Become familiar with community resources and utilize such resources to meet participant needs. * Satisfactorily implement case plan. * Attend required meetings, required in-services, conferences, etc. * Relate to participants in a non-judgmental manner while maintaining cultural sensitivity. * Display a positive guest relations attitude. * Deal tactfully with participants, co-workers, community agencies and the general public. * Work harmoniously within Healthy Families Polk, with professional and non-professional employees within and outside the organization. * Work well as part of a team and be able to function independently when needed. * Read, write, and understand the English language. * Provide transportation for a participant as appropriate. * Lift, move, and/or maneuver equipment and supplies not to exceed forty-five (45) pounds. * Perform all job duties with reasonable accommodation. Skilled in: * Interpersonal communication. MINIMUM QUALIFICATIONS * Graduate of an accredited high school or possess an acceptable equivalency diploma; AND * Have one (1) year experience: * Working with infants or young children. * Working with or providing services to children and families. * Working with the culturally diverse populations present among the site's target population (economically disadvantaged, minorities, etc.). * At least one (1) year demonstrated knowledge of infant and child development (through babysitting, childcare, and/or classroom work). * At least 1 (1) year experience in a job or environment requiring openness to reflective practice (i.e. has capacity for introspection, communicates awareness of self in relation to others, recognizes value of supervision, etc.). * A comparable amount of related training and experience may be substituted for the minimum qualifications at the discretion of the Health and Human Services Director, except for the bilingual requirement. * Must possess a valid driver's license or be able to secure a valid Florida driver's license at the time of employment. Must not have had a preventable crash or a moving violation within twelve (12) months prior to making application. ADDITIONAL REQUIREMENTS * Applicant is required to complete a Level 2 background screening (FBI Check) prior to employment. Applicant must also sign the Healthy Families Florida Standards of Confidentiality and Information Sharing Form, The Department of Children and Families Security Agreement and the Affidavit of Good Moral Character form prior to employment. * Must be willing and able to work a flexible schedule to accommodate the needs of program participants. Must have an active phone number at the time of employment as employee is subject to call. * May be exposed to safety hazards, contaminations, and infectious diseases including HIV and Hepatitis virus. * Any Healthy Families staff personally involved in a Department of Children and Families investigation is required to notify their direct supervisor. Due to the nature of the work done by Healthy Families, this type of incident and/or failure to report such an incident may put the program in a position of public disrepute and therefore result in disciplinary action for the employee. SPECIAL PREFERENCE * Special preference given to those with bilingual abilities. * Infant mental health endorsement preferred.
    $16.7 hourly Auto-Apply 60d+ ago
  • Member Advocate

    American Health Partners 4.0company rating

    Family support specialist job in Orlando, FL

    American Health Plans, a division of Franklin, Tennessee-based American Health Partners Inc. owns and operates Institutional Special Needs Plans (I-SNPs) for seniors who reside in long-term care facilities. In partnership with nursing home operators, these Medicare Advantage plans manage medical risk by improving patient care to reduce emergency room visits and avoidable hospitalizations. This division currently operates in Tennessee, Georgia, Missouri, Kansas, Oklahoma, Utah, Texas, Mississippi, Iowa, Idaho, Louisiana, and Indiana with planned expansion into other states in 2025. For more information, visit AmHealthPlans.com. If you would like to be part of a collaborative, supportive and caring team, we look forward to receiving your application! Benefits and Perks include: * Affordable Medical/Dental/Vision insurance options * Generous paid time-off program and paid holidays for full time staff * TeleDoc 24/7/365 access to doctors * Optional short- and long-term disability plans * Employee Assistance Plan (EAP) * 401K retirement accounts with company match * Employee Referral Bonus Program Position Summary: The Member Advocate is a customer-service focused position that will support local service areas. This role reports to the Program Manager of their specific work region. The position is considered a work-from-home position as no formal office space/work location is provided; however, the Member Advocate will conduct a large portion of his/her work within partner nursing homes within a specific work region. Essential Functions: * Member Advocate will welcome all new members in accordance with established Plan processes. * Once member is enrolled, follow up member to ensure that any questions are answered, act as a point of contact if the member or their family needs assistance with the plan, or provide them with periodic updates about the plan. * Act as front-line support as needed with the member, partner facility and integrated care team to ensure the needs of the Member and Plan are met. * Develop and maintain relationships with key network providers/facilities within assigned region; support continued regional network development activities necessary to meet network adequacy requirements. * Meet with the member and/or their family at least monthly. * Member Advocates will annually sponsor or assist with no less than one group activity at each of their regional nursing facilities. * Contact TruHealth staff or appointees at least monthly, but more often as appropriate, to discuss and ensure the needs of the Member and Plan are met. * Follow up on any items that the members are dissatisfied with and report to plan accordingly. * Develop and maintain reporting to include but not limited to managing member status, daily/weekly/monthly facility calendar, issues tracking/management. * Ensure that ALL interactions with the member are compliant with CMS regulations. * Other responsibilities as assigned. Required Work Experience: * Experience successfully working in a healthcare delivery setting with elderly patients as either a clinician, social worker or caregiver. Nursing home experience is preferred. * CMS regulations regarding Medicare Advantage Plans Other Requirements: * Exceptional interpersonal skills with demonstrated ability to work independently as well as with a team; must be a good listener to understand feedback raised by the family. * Compliant, at all times, with CMS regulations regarding Medicare Advantage Plans. * Ability to work well with staff at each of the nursing homes in the assigned region to include nursing staff, doctors and administration staff. * Ability to deliver outstanding customer service with a proven track record. * Exceptional organizational skills * Strong written and verbal communication and clear-thinking skills with the ability to synthesize complex issues into simple messages. * Willingness and ability to travel to facilities within your assigned region; have dependable transportation, a current driver's license, a clean driving record, and proof of insurance. * Strong proficiency in computer skills in Microsoft Office Suite products. * Have suitable home work space allowing for productive office environment. License/Certification/Education Required: * Current Driver's License in applicable state * Associate Degree preferred EQUAL OPPORTUNITY EMPLOYER Our Organization does not discriminate based on race, color, religion, sex, handicap, disability, age, marital status, sexual orientation, national origin, veteran status, or any other characteristic(s) protected by federal, state, and local laws. The Organization will also make reasonable accommodations for qualified individuals with disabilities should a request for an accommodation be made. This employer participates in E-Verify.
    $33k-46k yearly est. 3d ago
  • Family Advocate

    Mid Florida Community Services Head Start/Early Head Start 4.1company rating

    Family support specialist job in Deltona, FL

    Responsible for the recruitment and enrollment of eligible families. Responsible for identifying the needs of families and their children in Head Start/Early Head Start and for providing comprehensive case management services in an effort to empower them to achieve and maintain self-sufficiency. Schedule: Monday - Friday 7:30am - 4:00pm Please apply online at ******************* Only completed and signed applications will be considered. Full Time Position- Benefits Eligible: Vacation, Sick, PTO, Employer paid health benefits, 403B retirement, 14 company paid holidays, Pet Insurance, Basic $30,000 Life Insurance Policy, Long-Term Disability Insurance (LTD) and Accidental Death and Dismemberment Insurance (AD&D). Public Service Loan Forgiveness Qualified Employer. ESSENTIAL JOB FUNCTIONS: Recruits eligible children for the Head Start/Early Head Start program to meet enrollment requirements, including children with disabilities. Completes applications, parent interviews, and enrollment process. Schedules, facilitates and documents Project Spotlight in accordance with procedures and ensures follow up is complete. Provides case management to support families in identifying needs and goals, develop family partnership agreements, make referrals as necessary, and provide follow up. Collaborates with health services staff to ensure compliance with all child health requirements. Connects families with community resources to meet basic needs in times of crisis. Documents all aspects of the case management process in ChildPlus.net. May assist in scheduling initial home visit for teaching team as required by program and provides subsequent visits as deemed necessary. Prepares, maintains, and updates child/family files/records in accordance with policies and procedures. Supports families in coordinating, preparing and actively participating in the Parent Family and Community Engagement Experiences. Is an active participant in all parent events. Collaborates with the Parent, Family and Community Engagement Committee and Family Services Coordinator to ensure that parent/male engagement and parent activities occur at the center. Works collaboratively with center staff to promote and document family participation, and provide feedback to parents and staff regarding participation Documents and provides follow up of excessive absenteeism and attendance concerns as required by program.Ensures compliance with the Rilya Wilson Act. Submits reports, documents, and files as directed. Meets monthly with the ERSEA Supervisor to discuss outcomes from reports. Maintains open and positive communication with families through ongoing contact and interaction. Greetsparents at child arrival and departure times to the extent possible. Provides information about community events to families. Works in collaboration with the Community Outreach Coordinator by participating in community activities/events (occasionally on weekday evenings or weekends) that support families, enhance the Head Start/Early Head Start program, and increase community awareness of Head Start/Early Head Start. Acts as an advocate and role model for Head Start/Early Head Start families. Attends and actively participates in training programs, staff meetings, and other meeting/trainings. Maintains confidentiality in all aspects of client, staff and agency information. Maintains effective working interaction with coworkers and outside contacts that will enhance the operation of Head Start/Early Head Start program. Organizes and prioritizes all assignments as directed. Participates in regular safety, storm and fire drills. Uses and follows federal, state and local regulations/laws, including the Head Start/Early Head Start Performance Standards, applicable transmittal notices, and other administrative orders/directions. Participates in ongoing monitoring, Community Assessment and Self-Assessment and performs reasonable related functions. Uses and follows the policies/procedures of You Thrive Florida, including but not limited to Personnel Policies, Occupational Health and Safety policies, payroll policies/practices, etc. Ensure documentation standards in ChildPlus are met as required by Program. NON-ESSENTIAL/SECONDARY FUNCTIONS: Performs any additional duties as directed or assigned by supervisor, management staff, program director or You Thrive Florida management staff. This description is intended to convey information essential to understanding the scope of the position and is not intended to be an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with the position. JOB STANDARDS: Education: Minimum of a High School Diploma and FDC Course; credential or certification in SocialWork, Human Services, Family Services, counseling or related field; Employee will obtain certification in First Aid/CPR. Within 90 days of employment must begin at least one of the DCF Child Care training courses listed in S.402.305 (2) (d), Florida Statutes. Within eighteen (18) months of hire will complete Head Start/Early Head Start required certification training hours. Employee must complete the Head Start/Early Head Start mandated 55 hours of Florida DCF Child Care Training as outlined in the Family Advocate Career Advancement Criteria. Employee will obtain certification in ERSEA within 1 year of hire date and will maintain annually thereafter. Experience: No experience required if in possession of a Human Services or Social Work Associates degree or higher. Licenses & Certifications: Valid Florida driver's license and be insurable by Company's current carrier. Subject to Federal, State and Local legal requirements/background checks/clearance for working with children. First Aid and CPR certified. CRITICAL SKILLS, ABILITIES, & EXPERTISE: Physical Requirements: These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the position. Sitting, standing for long periods of time, use of fingers, arms, hands and legs and voice/talking are constant. Good eyesight (correctable) and hearing (correctable) are essential. Squatting, walking, handling, grasping, stretching/reaching, bending at the waist and light lifting and/or carrying (up to 15lbs) are frequent. Pushing, pulling, kneeling, balancing, turning,feeling, medium lifting, and/or carrying (up to 30lbs), and driving is occasional. Equipment: Instructional materials and supplies, playground equipment, computer, multi-line phone and other small office and equipment and vehicle. Skills & Expertise: Ability to arrive to work daily and on time. Ability to work with limited direction. Knowledge of organization methods. Skill in completing work with a high degree of accuracy. Ability to effectivelycommunicate orally and in writing. Ability to establish effective working relationships with people, particularly parents and children. Ability to analyze and interpret data and human/family needs. Ability to use and operate a personal computer. Ability to work with children. Knowledge of early childhood issues. Ability to maintain child and parent confidentiality. Ability to be reliable, responsible and accountable to job requirements. Ability to pass a competency exam with a minimum satisfactory score. (Satisfactory core to be defined by YTFadministration). Knowledge of community and community programs/resources. ENVIRONMENTAL JOB FACTORS: Job Location: Primary location is the Head Start/Early Head Start facilities in Hernando, Sumter and/or Volusiacounties. Occasional travel to other counties. As determined by overall program needs, primary job location is subject to change within the program's operational regions at any given time with reasonable notice provided. Work Environment: While performing the responsibilities of the position, these work environment characteristics are representative of the environment the employee will encounter. Office environment and working alone andwith others frequently. Working with office equipment is frequent. Occasionally outdoors and operates a vehicle.
    $24k-31k yearly est. 5d ago
  • Get home EVERY OTHER DAY

    H&H Recruiting

    Family support specialist job in Titusville, FL

    Job Description Will Train Inexperienced Drivers! Home every other day (Night Drive) (5 days, work weekends) No Touch Freight Dedicated Route & Freight, Local Pay Information: $1,200-$1,300 Weekly on average! Position Requirements: Must have Class A CDL License, 21 or older Must live within 45 miles of Cocoa, Florida Will train inexperienced drivers Call or text Austin at 843.291.0184 to get started ASAP. Job Posted by ApplicantPro
    $21k-32k yearly est. 6d ago
  • Social Services Program Specialist I

    Department of Health and Human Services 3.7company rating

    Family support specialist job in Sanford, FL

    If you are a current State of Maine employee, you must complete your application through the internal application process (Find Jobs Report). Please apply using your PRISM account. If you are on Seasonal Leave and do not have access to PRISM, contact your local Human Resources representative for application information. Department of Health and Human Services (DHHS) Opening Date: December 31, 2025 Closing Date: January 14, 2026 Job Class Code: 5092 Grade: 22 Salary: $47,652.80 - $66,497.60 per year* *This is inclusive of a 1.00% recruitment and retention stipend Position Number: 02000-0461 Location: Sanford The Department of Health and Human Services, Division of Support, Enforcement and Recovery, (DSER) is seeking to fill a Social Services Program Specialist I position in Sanford, Maine. Core Responsibilities: This is professional services work in responding to customer service inquiries; facilitating all aspects of statewide training within the Division of Support Enforcement & Recovery (DSER); assisting with internal audits and evaluations; and conducting outreach to educate the community on DSER. In this role you will apply critical thinking and develop strong working relationships to identify problems in order to collaboratively develop strategies to assist in successful resolutions with District office staff. Job duties include, but are not limited to: o Responding to inquiries verbally and in writing o Creating, facilitating and tracking staff training o Assisting with program self-assessment and data reliability audits o Conducting outreach projects o Managing DSER SharePoint and resources o Special projects as assigned Minimum Qualifications: Six (6) years of education and/or professional experience in social services casework, social services program development/delivery, or social services related fiscal/budget administration/analysis work. Preferred candidates will also have: • Professional/paraprofessional experience in performing compliance and/or financial audits and performing legal, financial or fraud investigation work • In addition, preference will be given to candidates with two (2) or more years of experience as a State of Maine, Human Services Enforcement Agent. Note: Applicants are subject to pre-employment screening including verification of minimum qualifications, application information, employment history, and references. Selected candidates must have a successfully completed fingerprint-based criminal history record check on file and conducted every 5 years to ensure continued suitability for this position. Please address the following supplemental questions in order to be evaluated properly: • Explain your experience with creating and delivering training. • Describe your knowledge, skill and experience with computer applications and programs. • You will be required to train individuals with varied education, skills, and learning styles. How will these factors dictate your approach to training? Please describe the process you would use to discern a trainee's learning style and proficiency, and how you would adapt your approach to maximize your efficacy. Thinking about applying? Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you're currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your lived experience and passion set you apart. Agency information: The Department of Health and Human Services (DHHS) is dedicated to promoting health, safety, resilience, and opportunity for Maine people. The Department provides health and social services to approximately a third of the State's population, including children, families, older Mainers, and individuals with disabilities, mental illness, and substance use disorders. The Department also promotes public health, operates two state psychiatric hospitals, and provides oversight to health care providers. DSER's responsibilities include establishing paternity, locating parents, establishing and enforcing child support orders and representing the Department's interest in the Maine District Court and the Family Division of the Maine District Court in matters pertaining to child support. This position requires occasional State-wide travel. Application Information: For additional information about this position please contact Brian McCarthy at ************** or by e-mail at ************************ Please submit all documents or files in PDF or Word format. To request a paper application, please contact Mandy Hernandez at ************************* Benefits of working for the State of Maine: No matter where you work across Maine state government, you find employees who embody our state motto-"Dirigo" or "I lead"-as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including: Work-Life Fit - Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave. Health Insurance Coverage - The State of Maine pays 85%-100% of employee-only premiums ($12,845.82 - $15,112.76 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State. Health Insurance Premium Credit - Participation decreases employee-only premiums by 5%. Visit the Office of Employee Health and Wellness for more information about program requirements. Dental Insurance - The State of Maine pays 100% of employee-only dental premiums ($395.72 annual value). Retirement Plan - The State contributes the equivalent of 14.11% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS). Parental leave is one of the most important benefits for any working parent. All employees who are welcoming a child-including fathers and adoptive parents-receive six weeks of fully paid parental leave. Additional, unpaid leave may also be available, under the Family and Medical Leave Act. State employees are eligible for an extensive and highly competitive benefits package, covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness. Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for anything less than full-time. There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role. As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics. If you're looking for a great next step, and want to feel good about what you do, we'd love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request. . If you are unable to complete the online application, please contact the Human Resources representative listed on the job opening you are interested in applying for. They will work with you for an alternative method of submitting.
    $47.7k-66.5k yearly Auto-Apply 4d ago
  • SHINE (Serving Health Insurance Needs of Elders) Advocate

    Area Agency On Aging of Central Florida 3.1company rating

    Family support specialist job in Orlando, FL

    The SHINE Advocate assists in daily activities of the SHINE program including managing caller requests for SHINE assistance, processing SHINE referrals, and working with volunteers to assure customer satisfaction by performing the following duties. DUTIES AND RESPONSIBILITIES Respond to caller inquiries related to the SHINE program. Answer inbound calls through the SHINE queue. Collects and maintains accurate demographic information of caller requests. Assists other SHINE staff members in ensuring consistency when inputting information into the databases. Assists with data analysis and preparing reports as requested by SHINE Liaison. Assists in developing an outreach plan and identifying outreach venues. Attends events on behalf of the agency when needed. Provides assistance in promoting ongoing volunteer recruitment. The above statements are intended to describe the nature of the level of work to be performed by the individual(s) assigned to this position. Other tasks may be assigned by supervisory staff and senior management. Requirements QUALIFICATIONS AND TRAINING High school diploma or GED and three years of experience in call center services, case management, customer services, social services, or related work; experience can substitute degree. Bachelor's Degree in social services or health-related field preferred. Successful completion of a Level II background screening required Compliant with all DOEA training to meet state and federal standards, occluding but not limited to STARS and SIRS reporting, insurance licensees check, SHINE training, etc. Previous experience in a call center environment preferred Excellent verbal and written communication skills (bi-lingual in English and Spanish preferred). Ability to research topics related to interpreting technical procedures, governmental and non-governmental regulations and policies, services for older adults, analyze data, and provide written and/or oral reports as required. Ability to add, subtract, multiply, and divide all units of measurement using whole numbers, common fractions, and decimals Proficient in Microsoft Office: Word, Excel, PowerPoint, Outlook (required). Must complete and receive a passing score in SHINE Basic Training within 6 months of employment. Any exceptions to the minimum requirements must be approved by the CEO. WORK ENVIRONMENT AND PHYSICAL DEMANDS The incumbent generally works in an office environment or home office (if required), and uses computers, telephone, and other office equipment as needed to perform duties. The noise level in the environment is usually moderate. Sedentary work primarily involves sitting and standing. Required to use repetitive hand motion, talk, handle, reach, hear, bend, or lift up to 20 pounds. The physical demands are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EOE/M/F/Vet/Disabled
    $38k-48k yearly est. 60d+ ago
  • Family Support Coordinator

    Adventhealth 4.7company rating

    Family support specialist job in Orlando, FL

    Our promise to you: Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. All the benefits and perks you need for you and your family: * Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance * Paid Time Off from Day One * 403-B Retirement Plan * 4 Weeks 100% Paid Parental Leave * Career Development * Whole Person Well-being Resources * Mental Health Resources and Support * Pet Benefits Schedule: Full time Shift: Day (United States of America) Address: 601 E ROLLINS ST City: ORLANDO State: Florida Postal Code: 32803 Job Description: * Responds to hospitals for potential organ/tissue donors and provides on-site assessments. * Monitors donor referrals and reviews family dynamics to assess suitability for organ and tissue donation. * Leads in developing plans with donation teams for discussing donation options with families. * Provides emotional support to families facing the death of a loved one who may be a suitable donor. * Communicates effectively with hospital social services to ensure emotional care for the patient's family prior to the donation discussion. The expertise and experiences you'll need to succeed: QUALIFICATION REQUIREMENTS: Bachelor's (Required), Master's Pay Range: $49,307.53 - $91,705.34 This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
    $24k-33k yearly est. 28d ago
  • Sales Advocate

    Elite Wireless Corporation

    Family support specialist job in Lake Mary, FL

    General Position Objectives: The Sales Advocate is responsible for assisting customers with the purchase of products and services. The Sales Advocate should consistently deliver high quality customer service. Will consistently exceed sales and operations goals. The Sales Advocate is responsible for store appearance, as well as assisting in operational assignments and projects assigned by management. Sales Achieve and exceed established weekly sales quotas. Deliver complete, high quality sales that exceed the company's benchmark on key metrics. Practice specific behaviors and best practices to generate and maximize sales and key metrics, as indicated by management. Regularly check sales paperwork to review for discrepancies/errors. Use proper judgment to avoid fraudulent purchases or theft. Operations Complete all required training within the timeline established by management. Maintain store appearance. Adhere to all policies, as outlined in the Employee Handbook and other company communications. Follow all Cash Depositing procedures as outlined by management. When opening or closing a store, accurate and timely completion of related checklists. Immediate communication of any inventory deficiency to management. Merchandising Participate in marketing events that are held both at your location and within the district as required. Protect and maintain Company assets by following security guidelines provided by management. Assist with merchandise arrangement and display items within the location. Assists with inventory maintenance. Additional job tasks as assigned. Qualifications Skills and Competencies Excellent sales skills and demonstrated ability to meet or exceed performance standards Able to deliver high quality customer service Ability to work flexible hours, including evenings, weekends and holidays. Ability to operate a personal computer, wireless equipment, copier and fax Education and Experience High School degree or equivalent Previous retail sales experience preferred but not required Previous cash handling experience preferred (any industry) but not required Working Conditions Physical Effort: Position requires moderate physical activity; requires handling of average-weight objects up to 30 pounds or standing for long periods of time (more than 8 hours per day). Physical Risk: Work environment involves some exposure to physical risks that require following basic safety precautions; must be able to work on ladder; push and pull 30lbs.; lift up to 15 lbs. overhead; must be able to carry 50lbs. or greater for at least 100 feet; and stoop and bend.
    $36k-59k yearly est. Auto-Apply 60d+ ago

Learn more about family support specialist jobs

How much does a family support specialist earn in Orlando, FL?

The average family support specialist in Orlando, FL earns between $18,000 and $38,000 annually. This compares to the national average family support specialist range of $24,000 to $55,000.

Average family support specialist salary in Orlando, FL

$26,000

What are the biggest employers of Family Support Specialists in Orlando, FL?

The biggest employers of Family Support Specialists in Orlando, FL are:
  1. 10-4 Truck Recruiting
  2. RYZ Labs
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