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  • Local home daily

    10-4 Truck Recruiting

    Family support specialist job in Austin, TX

    Class A CDL Solo Truck Driver - RECENT GRADUATES OK! *****Please read to make sure you qualify :) Average $1500.00+ Weekly Monthly Performance bonuses Tuition Reimbursement program 2 WEEKS OUT-2 DAYS HOME- OTR and Regional positions available Gain 3 months of experience and transfer to local No touch freight Weekly Pay via Direct Deposit Great Benefits Great pay! You can take your truck home REQUIREMENTS: Must be at least 21 Years of Age No experience necessary-WILL TRAIN. Must have a valid CDL If no experience-MUST HAVE 120 HOURS VIA TRUCK DRIVING SCHOOL No Sap drivers Clean criminal background No more than 2 MV's in the last 2 years No 15 mph over speeding tickets No year long gaps of unemployment in the last 7 years unless in school-self employment has to be verifiable Can't be terminated from the last trucking position Must be able to pass a hair test No DUI/DWI BENEFITS: 401(k) Dental insurance Employee assistance program Health insurance Paid orientation Paid toll fees Paid training Referral program Vision insurance Newer Freightliner-Double beds-refrigerators- No cameras on driver Pet and passenger friendly 100's of terminals across the US Language: English (Required) License/Certification: CDL A (Required) APPLY TODAY FOR MORE DETAILS-Please be prepared to complete a short 5 minute application upon contact. :)
    $1.5k weekly Auto-Apply 60d+ ago
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  • Family Support Specialist

    Opportunities for Williamson and Burnet Counties

    Family support specialist job in Round Rock, TX

    Job Description"To the world you may be one person; but to one person you may be the world" -Dr. Seuss. Why work for us? No Nights or Weekends 15 Paid Holidays Paid Time Off Paid Education (Upon Approval) Medical Insurance Dental Insurance Vision Insurance 403(b) plus employer match Employee Assistance Program Chipper-Assistance in Student Loan Forgiveness and Lower Payments Who We Serve: Opportunities serves thousands of people annually in Williamson & Burnet Counties. Working cooperatively with other agencies, we are an advocate for those who might not otherwise have a voice in the community. We are dedicated to providing services to help those in need achieve a better, more productive life. Our Mission: To empower children, families, and seniors to achieve and maintain independence by partnering with area organizations to provide education, nutrition, and community support. Our Vision: A healthy, educated community in which all people live independently and with dignity. Position Summary: The Family Support Specialist serves as the link between families and community resources for children and families who qualify for Head Start and is responsible for supporting family well-being and encouraging parent involvement. The position works as part of a comprehensive team and reports to the Family and Community Engagement Coordinator. Family Support Specialists will serve as Center Director in the Center Directors absence. Essential Job Duties: Recruit eligible families or prenatal clients and assist with the application process. Establish partnerships with parents and other significant family members to create a welcoming program environment that incorporates the unique cultural, ethnic, and linguistic background of families in the program and the community. Accompany teachers on home visits or homebound educational visits. Support childrens learning and development by coordinating opportunities for parents to engage in activities with their children at the center level and home. Assist parents with childrens health needs by connecting them with resources for medical, dental, and emotional wellness. Provide information and referrals for emergency assistance and crisis intervention. Collaborate with teachers to provide parents opportunities to engage in their childs learning. Conduct strengths-based assessments with parents to assist them in identifying their family strengths and needs. Encourage parents to identify and pursue individual and family goals by providing information and resources to aid success. Act as an advocate for the family while also teaching and supporting parents to advocate for themselves. Present parenting education by using an evidence-based curriculum. Provide transportation, if necessary, for families who need assistance to access resources or medical appointments. Works collaboratively with the rest of Early Head Start/Head Start staff and service areas to include Education, Professional Development, ERSEA, Health and Disabilities, Emotional Wellness, and Nutrition to ensure delivery of integrated services. Complete progress reports and regular documentation. Maintain files with strict client confidentiality objectively and professionally. Plan, facilitate, and encourage parents to be involved in regular parent meetings, informational meetings with community speakers, and Parent Cafes. Provide training and information to parents on life skills (finances, nutrition, health, child development, and parenting. Provide guidance to parents with parent fundraising activities and Highlight Head Start events. Represent Head Start and create partnerships for referrals by attending area agency and other community meetings. Complete Family Credentialing process as required by Head Start Performance Standards. Maintain effective working relationships with coworkers and community referral sources. Participate in professional development opportunities by attending monthly center and Family Advocate meetings, in-service training, and community seminars. Educate parents on the importance of in-kind, collect data and record in-kind into database for monthly reports. Collaborate with Center Directors to plan monthly parent meetings Participate in and attend monthly parent meetings. All employees are expected to adhere to OWBC ethics expectations Must be able to cooperate and work effectively with others Must be diplomatic, honest, and fair Regular and punctual attendance is an essential function of the position Perform other duties as assigned or as they become apparent Assist and be responsible for leading and monitoring the center in the absence of the Center Director Knowledge, Skills, and Abilities: Ability to learn and implement Head Start Performance Standards and state and local licensing requirements. Ability to ensure compliance with regulatory agency requirements and policies. Knowledge of child development of children 0-5 years old. Ability to perform duties independently and to function well as a team member. Ability to lead group sessions. Ability to work with and communicate with diverse families and professionals. Ability to operate various word-processing software, spreadsheets, and database programs. Ability to communicate tactfully and relate in a manner that demonstrates professional ethics, respect, and sensitivity with parents, staff, and community partners. Ability to organize, prioritize and utilize effective time management techniques and organizational skills. Ability to exercise discretion in handling confidential information and materials. Ability to carry out multiple tasks and meet deadlines. Must have reliable transportation and be willing to travel to partner sites throughout Williamson and Burnet counties. Ability to ensure compliance with regulatory agency requirements and policies. Minimum Qualifications: Education and Training: Demonstrated experience in social work or community service preferred. A minimum of 2 years of a relevant college degree or related experience is required. Preferred: Bachelors degree in social work or related field Bilingual Licenses/Certifications: Valid Texas drivers license. Obtain and keep current Adult and Pediatric CPR and First Aid certification Mental / Physical Tasks (F= Frequent, O=Occasional, R=Rarely): F Standing- required when making copies, meeting people, moving from work area to work area F Handling- reports, vehicles, laptop, keys F Hearing/Talking/Listening-communicate with employees and others, answer the telephone, participate in meetings, give presentations F Fine Dexterity-operate computer, calculator, to write, mouse, projector tools F Sitting-performing work at a desk, while reading, writing, in meetings, driving, riding in a vehicle to sites and meetings O Kneeling/Crouching/Crawling-plug in equipment, when connecting PC components, plugging in cords, open lower desk drawers F Walking-from vehicle to site, area to area, to copier F Bending/Twisting to reach files, reports, handle paper, reach drawers F Grasping/Holding-holding binders, phones, tablet, work resources F Balancing standing, reaching, driving F Lifting/Carrying-report binders, paper, laptop, supplies up to 45 lbs. F Vision-to drive and assist individuals in medical need F Pushing/Pulling open/close file/copier drawers, open & close doors, rolltop carriers F Foot Controls driving F Driving scheduled & unscheduled trips to and from meetings and sites F Reaching-to answer phone, reach files, reports, plug in laptop Working Conditions: Working in a fast-paced environment with priorities and plans that may change rapidly. Working on weekends, evenings and some holidays may be required. We are an Equal Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status, or any other characteristic protected by law.
    $31k-46k yearly est. 27d ago
  • Family Advocate - Cedar Bend

    Child, Inc. 4.7company rating

    Family support specialist job in Austin, TX

    Job Description Family Advocate Austin, TX | Full-Time | Non-Exempt About Us Child Inc. is a nonprofit organization providing high-quality early childhood education and family services throughout Austin and Travis County. We believe that family engagement is the foundation of school readiness, and we are committed to supporting children and families in building a brighter future. About the Role We are seeking a Family Advocate to join our team. The Family Advocate builds strong, goal-oriented relationships with families, provides case management and support services, and connects families to resources that promote self-sufficiency and child well-being. This role serves as a vital link between families, community resources, and the classroom to ensure that every child has the opportunity to thrive. Key Responsibilities Build positive, culturally responsive relationships with families to support their goals and children's development. Assist families in developing and following through on Family Partnership Agreements to promote self-sufficiency. Conduct recruitment, intake, and orientation for families entering the program. Provide referrals and connect families with community resources such as health care, housing, employment, and parenting support. Maintain accurate family records and documentation in ChildPlus and ensure program compliance. Support families through transitions, including kindergarten readiness and connections to future care or education. Conduct home visits and provide crisis assistance when needed. Collaborate with teachers, specialists, and community partners to provide comprehensive family support. Participate in ongoing professional development and training to strengthen family engagement practices. Qualifications Bachelor's degree in Social Work, Human Services, Family Services, Counseling, or a related field OR a credential/certification in one of these areas (must be obtained within 18 months of hire if not already held). Four (4) years of experience in case management or related work. Strong organizational and communication skills, both verbal and written. Proficiency with computer software (Word, Excel, databases); experience with ChildPlus preferred. Conversational Spanish strongly preferred. Must pass all required criminal history background checks. Valid driver's license and ability to travel locally and occasionally out-of-area. Benefits We value and support our team members with a comprehensive benefits package, including: Affordable medical insurance with low individual premiums. Fully employer-paid benefits: Vision and dental insurance. Short- and long-term disability coverage. Life insurance policy is valued at 2x your annual salary. Employee Assistance Program for wellness and support. Employer contribution of 5% of your annual pay into a 401(k)-retirement plan after 6 months of employment. Paid holidays, including seasonal breaks (One week in November, Two weeks in December/January, and One week in March). Access free Gold Gym memberships to support your health and well-being. Why Join Child Inc.? Make a meaningful impact on children and families in our community. Be part of a collaborative, mission-driven team. Opportunities for professional development and growth. Support families in achieving self-sufficiency and long-term success. Pay $22.80 - 27.35 (depending on years of experience and education) Location Child Inc - Cedar Bend 1808 Cedar Bend Dr., Austin, TX 78758 Job Posted by ApplicantPro
    $37k-43k yearly est. 9d ago
  • PRN Family Support Specialist - Killeen

    Starry 4.2company rating

    Family support specialist job in Killeen, TX

    About the role This is a PRN (as-needed) opportunity-perfect for someone who is passionate about supporting families but needs flexibility. PRN staff are called upon to provide services when there is increased demand, coverage needs, or special events. While hours may vary week to week, you'll play an important part in ensuring families receive timely and compassionate support when they need it most. POSITION SUMMARY Work with families in the community meeting FAYS or Universal Prevention eligibility: 0-17 years of age; Runaway youth (either currently or threatening); Truant youth; Abused child (experiencing abuse, insufficient for DFPS case); At-risk youth for other behavioral problem; Youth involved in deferred prosecution with juvenile probation; Youth placed in residential care for family conflict to reunify family. What you'll do Read and respond to office and agency emails and reports (all correspondence) Attend meetings (within & outside the agency) Travel to satellite locations, as needed Maintain accurate mileage records Complete monthly statistical sheets with outcome measures Computer skills to organize materials, narratives, correspondence, etc. Obtain initial psychosocial assessment information and incorporate into client's plan of service Meet service goals of at least 15 sessions per week, billable hours (unless otherwise specified by supervisor due to travel to remote areas or other office obligations) Maintain a caseload of a minimum of 20 clients receiving weekly and/or biweekly services (as assigned by supervisor) Coordinate with all school districts within the service area Inform community of STARRY Program (Outreach) Generate an individualized plan of service for each client Complete accurate case notes within 48 hours of providing service to clients Serve as a resource to the client and family to achieve plan of service goals Complete all required trainings, including but not limited to HIPAA, Crisis Intervention, Cultural Humility, Reporting Child Abuse, TBRI and other Evidence-Based Curriculums Maintain documentation for standards and contract compliance (progress notes for each substantial client contact) Maintain confidentiality of clients Provide sessions two evenings a week and participate in weekend events as needed Utilize approved evidence-based and promising practices Conduct groups within the guidelines of contract Provide in-person crisis intervention services as needed Provide group, individual and family sessions Utilize healthy coping skills to reduce secondary trauma Use ethical decision-making and seek guidance and supervision, as needed Qualifications Education: Bachelor's degree in social work or related field. Experience: One year experience in related area. Approved criminal background report. Able to satisfy all applicable requirements and DFPS standard requirements Good problem solving and decision-making skills Capable of maintaining a flexible work schedule Must be self-motivated with good organization and time management skills Commitment to Trauma-Informed Care Must possess good written, verbal, social media, and electronic communication skills Able to organize, file, and retrieve information Flexible and adaptable, able to make changes as needed to meet expectations Very strong attention to detail Able to operate office machines (e.g. copy, telephone, transcriber, fax) Must be computer literate with ability to maintain records electronically Must be self-motivated with good organizational and time management skills Strong commitment to the mission and vision of STARRY Other: Reliable transportation
    $35k-42k yearly est. 60d+ ago
  • Community Engagement Specialist: Family Support

    Cincinnati Childrens Hospital 4.5company rating

    Family support specialist job in Burnet, TX

    JOB RESPONSIBILITIES Develop and maintain relationships with organizations and agencies across Ohio that serve children/youth with developmental disabilities/special healthcare needs and their families. Develop relationships with families in rural areas of the state, as well as with families who experience health disparities. Educate, support, and supervise family members as community-based liaisons to programs and services. Connect families with our peer-to-peer support program as support parents or parents seeking support. Connect family members/caregivers with the appropriate local, state, and national resources and services. Develop and provide trainings/workshops for parents on navigating services and supports. Work with internal and external partners, including individuals with disabilities, family members, professionals. Accurately report and track activities in various systems and databases. JOB QUALIFICATIONS Bachelor's degree in a related field, such as human services, counseling, social work, special education, or equivalent and 3-5 years of work experience in the field. Knowledge and skills in family support, navigating Ohio's developmental disability and other service systems, and family advocacy. Available for 20 hrs./week (0.5 FTE), mostly daytime hours (Mon-Fri). Some in-office hours required. Position is a hybrid position. Statewide travel and some evening/weekend hours are required. PREFERRED QUALIFICATIONS Bi-lingual English/Spanish. Excellent understanding of Ohio waivers and Medicaid for children with disabilities/special healthcare needs. Trained in Charting the LifeCourse framework and tools. Experience with family education and peer-to-peer support. Trained/educated in trauma-informed care and/or conflict resolution/mediation. Primary Location MOB - 3430 Burnet Schedule Part time Shift Day (United States of America) Department DDBP Employee Status Regular FTE 0.5 Weekly Hours 20 *Expected Starting Pay Range *Annualized pay may vary based on FTE status $25.82 - $32.28 Market Leading Benefits Including*: Medical coverage starting day one of employment. View employee benefits here. Competitive retirement plans Tuition reimbursement for continuing education Expansive employee discount programs through our many community partners Shift Differential, Weekend Differential, and Weekend Option Pay Programs for qualified positions Support through Employee Resource Groups such as African American Professionals Advisory Council, Asian Cultural and Professional Group, EQUAL - LGBTQA Resource Group, Juntos - Hispanic/Latin Resource Group, Veterans and Military Family Advocacy Network, and Young Professionals (YP) Resource Group Physical and mental health wellness programs Relocation assistance available for qualified positions * Benefits may vary based on FTE Status and Position Type About Us At Cincinnati Children's, we come to work with one goal: to make children's health better. We believe in a holistic team approach, both in caring for patients and their families, and in advancing science and discovery. We strive to do better and find energy and inspiration in our shared purpose. If you want to be the best you can be, you can do it at Cincinnati Children's. Cincinnati Children's is: Recognized by U.S. News & World Report as a top 10 best Children's Hospitals in the nation for more than 15 years Consistently among the top 3 Children's Hospitals for National Institutes of Health (NIH) Funding Recognized as one of America's Best Large Employers (2025), America's Best Employers for New Grads (2025) One of the nation's America's Most Innovative Companies as noted by Fortune Consistently certified as great place to work A Leading Disability Employer as noted by the National Organization on Disability Magnet designated for the fourth consecutive time by the American Nurses Credentialing Center (ANCC) We Embrace Innovation-Together. We believe in empowering our teams with the tools that help us work smarter and care better. That's why we support the responsible use of artificial intelligence. By encouraging innovation, we're creating space for new ideas, better outcomes, and a stronger future-for all of us. Comprehensive job description provided upon request. Cincinnati Children's is proud to be an Equal Opportunity Employer committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status. EEO/Veteran/Disability
    $38k-48k yearly est. Auto-Apply 60d+ ago
  • CPS Family Based Safety Services Worker

    Texas Health & Human Services Commission 3.4company rating

    Family support specialist job in Austin, TX

    The Texas Department of Family and Protective Services (DFPS) works to build on strengths of families and communities to keep children and vulnerable adults safe, so they thrive. We do this through investigations, services, and referrals. What You Get Beyond Your Paycheck When you join the State of Texas, your monthly paycheck is just one part of your real income. Our benefits provide extra value that many private employers simply don't match-often adding hundreds of dollars each month to what you take home or save. Here's what you get as a full-time employee: * 100% paid health insurance for you, and 50% paid for eligible family members-saving you hundreds every month in out-of-pocket medical costs * Retirement plans with lifetime monthly payments after five years of state service, plus options to save even more with 401(k) and 457 plans * Paid vacation, holidays, and sick leave so you can recharge and take care of life outside work (that's time off you're actually paid for) * Optional dental, vision, and life insurance-at rates much lower than most private plans * Flexible spending accounts for added tax savings on health and dependent care * Employee discounts on things like gym memberships, electronics, and entertainment You also might qualify for Public Service Loan Forgiveness, which could help you pay off federal student loans faster. You can see all the details here: ERS recruitment brochure Functional Title: CPS Family Based Safety Services Worker Job Title: CPS FBSS Spec I Agency: Dept of Family & Protectve Svc Department: Region 7 CPS Dir Del - FBSS Posting Number: 12817 Closing Date: 02/13/2026 Posting Audience: Internal and External Occupational Category: Protective Services Salary Group: TEXAS-B-17 Salary Range: $3,816.65 - $5,372.41 Pay Frequency: Monthly Shift: Day Additional Shift: Telework: Not Eligible for Telework Travel: Up to 75% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Nonexempt Facility Location: Job Location City: AUSTIN Job Location Address: 1340 AIRPORT COMMERCE DR BLDG 5, STE 525 Other Locations: MOS Codes: 0149,5805,5821,5822,5832,14N,14NX,183X,1N0X1,230X,311A,31D,351L,351M,35L,35M,42SX,43HX,4C0X1,4E0X1 5IX,683X,68X,71SX,73A,783X,HM,INV,IS,ISS,IV,MST,NC,OAP12 Functional Title CPS Family Based Safety Services Worker Brief : After a family has been investigated, a Family Based Safety Services (FBSS) worker helps them make changes to protect their children from abuse and neglect and keep them safe at home. This involves providing services offered by the agency, the family's community, and their extended families. Newly hired employees holding a Master's Degree in Social Worker may qualify for an increase at the point of hire. HELP US MAKE A DIFFERENCE: To explore more of what CPS Family Based Safety Services Workers do, click here. For a realistic job preview of this position and to learn more DFPS, please click here. You will also have access to a self-assessment that will help you determine if this type of work is something that is a good fit for you. DFPS is committed to its employees' professional development and ongoing success and offers the DFPS Certification Program to enhance skills and advance careers within our organization. The program is tailored specifically for DFPS employees, provides the opportunity to earn additional compensation through a supportive learning environment that fosters growth and innovation, and equips participants with the knowledge and skills needed to deepen their expertise in their respective role. Essential Job Functions (EJFs): * Responds quickly in crisis situations. * Provides time limited in-home services to meet the specific needs of families by identifying insufficient protective capacities, developing treatment plans, and using appropriate and necessary resources to minimize risk and provide for safety of the child; and maintains contact with parents and children to achieve treatment goals. * Assesses child safety and takes the necessary actions to protect the child as appropriate. This could include removing a child from their family. * Interacts objectively with "caretakers" who have abused and/or neglected children in their care. * Discusses issues with families related, but not limited to income, money management, and personal relationships that they will probably consider personal and private. * Encounters family members who are angry and/or scared. * Helps identify resources and community support available to the family. * Assists parents to recognize behaviors that lead to child abuse and/or neglect and empower parents to identify ways to make the necessary behavioral changes. * Determines action to be taken to remove or to reduce an immediate threat to the safety of a child to include working with families to identify family members who can assist with keeping the child safe, testifying in court to seek emergency protective services, placing children in substitute care, referring family for immediate crisis intervention therapy or other community resources. * Gather family and kinship information to support the child in a placement, should the child be placed in DFPS custody. * Documents all relevant and appropriate information gathered during the investigation and completing all required forms accurately and in a timely manner. * Works flexible work hours beyond 8a.m.-5p.m., Monday - Friday. * Maintains a balance of objectivity and empathic understanding when engaging families living in stressful and crisis situations. * Develops and maintains effective working relationships with law enforcement officials, judicial officials, legal resources, medical professionals, and other community resources. * Attends and participates in trainings, meetings and staffings. * Performs other duties as assigned and required to maintain unit operations. * Promotes and demonstrates appropriate respect for cultural diversity and competency among coworkers and all work-related contacts. * Attends work regularly in accordance with agency leave policy. Knowledge, Skills and Abilities (KSAs): * Knowledge of child development * Knowledge of family dynamics * Skill in effective verbal and written communication. * Skill in establishing and maintaining effective working relationships. * Skill in problem solving techniques * Ability to operate a personal computer. * Ability to travel and attend child and family visits as well as other work-related appointments and meetings after 5pm. * Ability to be on call on a rotating basis and work irregular hours. * Ability to work in an emotion-filled environment and which may require conducting home visits in isolated or high crime areas and may involve exposure to substandard and unsanitary living conditions. Registrations, Licensure Requirements or Certifications: This position requires use of the applicant's personal motor vehicle to complete job functions. Applicants for positions must have a reliable motor vehicle, and acceptable driving record for the past five years, and a current, valid Texas driver's license appropriate for the vehicle and passenger or cargo load. Applicants must provide proof of driving record, insurance and license. Initial Screening Criteria: Child Protective Services Family Based Safety Worker I: An accredited Bachelor's degree OR accredited Associate's degree plus two (2) years of relevant work experience OR 60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience. Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations. Child Protective Services Family Based Safety Worker II: An accredited Bachelor's degree OR accredited Associate's degree plus two (2) years of relevant work experience OR 60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience. Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations. Employed as a Child Protective Services Specialist I for 9 months AND have received Child Protective Services Specialist Certification OR currently employed as a Child Protective Services Specialist II or Child Protective Investigations Specialist II in Texas Department of Family and Protective Services OR previously employed as a Child Protective Services Specialist II or Child Protective Investigations Specialist II in Texas Department of Family and Protective Services. Child Protective Services Family Based Safety Worker III: An accredited Bachelor's degree OR accredited Associate's degree plus two (2) years of relevant work experience OR 60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience. Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations. Employed as a Child Protective Services Specialist II for 9 months AND have received Advanced Child Protective Services Specialist Certification OR currently employed as a Child Protective Services Specialist III or Child Protective Investigations Specialist III in Texas Department of Family and Protective Services OR previously employed as a Child Protective Services Specialist III or Child Protective Investigations Specialist III in Texas Department of Family and Protective Services. Child Protective Services Family Based Safety Worker IV: An accredited Bachelor's degree OR accredited Associate's degree plus two (2) years of relevant work experience OR 60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience. Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations. Employed as a Child Protective Services Specialist III for 24 months AND have received Senior Advanced Child Protective Services Specialist Certification OR currently employed as a Child Protective Services Specialist IV or Child Protective Investigations Specialist IV in Texas Department of Family and Protective Services OR previously employed as a Child Protective Services Specialist IV or Child Protective Investigations Specialist IV in Texas Department of Family and Protective Services. Preferred Criteria * Degree in Social Work, Criminal Justice, Psychology, Human Development and Family Studies, Education, or Public Health. * Previous professional or volunteer experience in a government agency, nonprofit, child protection, foster care, juvenile justice, mental health, or substance abuse services. * Familiarity with trauma-informed care or experience conducting interviews or assessments with children and families. Additional Information: This position may be filled at any level from a Child Protective Services Family Based Safety Services Worker Specialist I to a Child Protective Services Family Based Safety Services Worker IV. Factors such as education and experience may be considered when establishing the starting salary. This position will be in a mobile unit which means the majority of the work will be conducted using mobile technology, such as a tablet, while away from the office. Being mobile requires working independently yet still being responsive to supervision and your assigned unit. Newly hired DFPS employees in eligible positions will be assigned a DFPS cellular phone. Learn about the essential COMPETENCIES required/acquired during the first few months of employment: DFPS - CPS Practice Guides & Core Competencies PHYSICAL REQUIREMENTS: These requirements are not exhaustive, and additional job-related physical requirements may be added to these by individual agencies on an as needed basis. Corrective devices may be used to meet physical requirements. These are typical requirements; however, reasonable accommodations are possible. Physical Activities: He/she is frequently asked to stand, hear and talk; he/she is occasionally asked to climb. Physical Demands: The incumbent typically performs work that requires him/her to exert up to 20 pounds occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Visual Requirements: The incumbent must be able to see objects clearly at 20 inches or less, and at 20 or more feet. In addition, he/she must be able to adjust his/her eyes to bring objects into focus, distinguish colors, see objects in his/her peripheral vision, and see objects in three dimensions. Working Conditions: He/she typically works in a mobile environment (the majority of work is performed outside of the office environment) and is exposed occasionally to adverse environmental conditions including, but not necessarily limited to, extreme heat, wetness and humidity, chemicals, close quarters, gases and heights. Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC. Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor's s, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. You may also contact the DFPS Military Liaison at ************************** with additional questions. Applicants selected for hire must pass a background check and if applicable a driver's record check. State of Texas employees are required to maintain the security and integrity of critical infrastructure as defined in Section 117.001(2), State of Texas Business and Commerce Code. Applicants selected for hire comply with this code by completing related training and abiding by agency cybersecurity and communications system usage policies. As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files. DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: *************************************************************** . In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS/DFPS Employee Service Center at **************. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
    $3.8k-5.4k monthly 5d ago
  • Human Service Specialist (Austin)

    State of Texas 4.1company rating

    Family support specialist job in Austin, TX

    WHO WE ARE: The mission of the Texas Workforce Commission (TWC) is to promote and support a workforce system that creates value and offers employers, individuals and communities the opportunity to achieve and sustain economic prosperity. To support our mission, we are seeking to fill a Human Service Specialist VI position. This position is located at Criss Cole Rehabilitation Center at 4800 N. Lamar, Austin, Texas. TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas. Benefits to working for TWC include: * Competitive starting salary: $3,409.83-$4,673.08/month * Defined Retirement Benefit Plan * Optional 401(k) and 457 accounts * Medical Insurance - Currently, the state pays 100% of the health plan premium for eligible full-time employees and 50% of the premium for their eligible dependents. Eligible part-time employees get a 50% state contribution for themselves and 25% for their dependents. Employees pay the remainder of the premium by paycheck deduction before taxes are withheld. * Optional Benefits such as dental, vision, and life insurance * 8 hours' sick leave per month * 8 hours' vacation leave per month with potential to earn more with longevity * Employee Assistance Program (EAP) services * Additional benefits for active employees: *********************************************************** WHAT YOU WILL DO: The Human Service Specialist VI works collaboratively as a member of the rehabilitation team, performing advanced and/or supervisory (senior-level) administrative support, technical program assistance and case management work utilizing the electronic case management system to assist the Center Vocational Rehabilitation Counselor (CVRC) in providing timely services to customers at the Criss Cole Rehabilitation Center (CCRC) in order to achieve successful, quality outcomes while promoting the Texas Confidence Builder's philosophy. The Human Service Specialist VI is hired by and reports to the CCRC Deputy Director and works under minimal supervision, with considerable latitude for the use of initiative. Establishes and maintains appropriate business relationship with providers, customers, and staff. Selected candidate must be willing and able to participate in a blindfold-immersion training program. YOU WILL BE TRUSTED TO: * Provider caseload support services to include assistance to counselors, purchasing of customer equipment and supplies, assistance with customer. * Budget management and other budget projects utilizing automated systems and tools; caseload management support; purchasing and financial monitoring, translating. * Program materials into Braille; creating and maintaining simple to moderately complex spreadsheets; compiling and analyzing complex data and producing. * Statistical reports; reviewing manuals and procedures; coordinating the purchasing and distribution of office supplies by entering purchase requisitions. * Place orders, verifying receipt of consumer and agency purchases, tracking, and monitoring complex reports on purchases and travel; tracking special projects. * Develop, coordinate, and maintain filing systems and retrieving information, hardware and software troubleshooting. * Mentor and trains other staff as required. * Perform other duties as assigned to maintain the efficient and effective operation of the unit. YOU QUALIFY WITH: * Four years of full-time experience in human services, social science, business, or a related field. * Relevant academic credits may be applied toward experience qualifications for this position. VETERANS: Use your military skills to qualify for this position or other jobs! Go to ************************* to translate your military work experience and training courses into civilian job terms, qualifications and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: ******************************************************************************* HOW TO APPLY: To be considered, please complete a State of Texas Application for Employment and apply online at ******************* or on Taleo (Job Search). TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042.
    $3.4k-4.7k monthly 30d ago
  • On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T2374)

    Target 4.5company rating

    Family support specialist job in Harker Heights, TX

    Starting Hourly Rate / Salario por Hora Inicial: $15.00 USD per hour Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here. (*********************************** **ALL ABOUT ON DEMAND** You can work as much or as little as you like as an On-Demand Team Member (TM) and your schedule may vary depending on shift availability and store needs. This role is ideal for those that are looking for a personalized work schedule. As an On-Demand TM, you will not be included on the posted weekly schedule, but rather will have the opportunity to create your own schedule by picking up shifts posted by leaders or other team members (via our my Time mobile scheduling app) that work best with your schedule. When you choose to pick up a shift, reliable and prompt attendance is necessary. We also ask for your active engagement by picking up and working shifts once every 4 weeks (minimum of four hours). Flexibility can be granted in certain circumstances, but you need to respond to our attempts to contact you to confirm your interest in working shifts at Target. If you do not respond to our attempts at contact, your employment may be terminated. Additionally, if you do not work at least one shift within 5 months, your employment with Target will be administratively terminated. Your communication and ability to work when our business demands it most are critical to your success in this role. Should you be offered a position as an On-Demand TM, you will be required to attend a Target Welcome orientation and commit to a short-term structured training schedule to ensure you are properly prepared for your new role. After that, the my Time mobile scheduling app is where you can pick up the shifts you desire to work. **ALL ABOUT SERVICE & ENGAGEMENT** Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction, loyalty enrollment and store cleanliness. Advocates of both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and ultimately guest loyalty. Empowered to make shopping quick and easy for guests at the checklanes, guest services, gift registry, pick-up and drive up while ensuring exceptional quality. **At Target** **,** **we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Guest Advocate can provide you with the** **skills and** **experi** **e** **nce** **of** **:** + Communicating and interacting with guests to build an inclusive guest experience + Blending problem solving and decision making to positively impact the guest experience and resolve guest concerns + Adapting to different guest interactions and situations + Promoting and engaging around various benefits, offerings and services **As a Guest Advocate, no two days** **are ever the same, but a typical day will** **most likely include** **the following responsibilities:** + Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard. + Create a welcoming experience by greeting guests as you are completing your daily tasks. + When guests need assistance, engage with guests in a welcoming way, to help solve their specific needs. + Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience. + Thank guests and let them know we're happy they chose to shop at Target. + Scan and bag all guest items efficiently, accurately and in compliance with food safety standards and company best practices. + Work efficiently to minimize guest wait time while maintaining guest service and accuracy. + Make the guest aware of current and upcoming brand launches, store activities and events. + Know and speak to the benefits of Target Loyalty programs with every guest and assist with application or sign-up as needed. Be familiar with all fulfillment services, and know how to direct the guest to enroll, activate and use them. + Understand and show guests how to use Wallet and the other features and offerings within the Target App. + Attempt every return and follow register prompts, partnering with immediate leaders as needed to help solve for the guest while following Target's policies and procedures. + Partner with leaders as needed to de-escalate any situations and recover the guest shopping experience while following Target's policies and procedures. + Deliver easy andaccurate service to all Order Pick Up, Drive Up, and Registry guests. + Maintain a clean, clutter free work area (including gathering abandoned items, baskets, and hangers). + Stock supplies during store open hours while being available for the guest. + Demonstrate a culture of ethical conduct, safety and compliance. + Work in a safe manner at all times; comply with all safety policies,best practices, and training; report hazards and correct where possible. + Support guest services such as order pick up (OPU), Drive-up (DU) Orders, DU Returns and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws. + Support Cash Office processes as needed, including management of cash systems. + All other duties based on business needs **WHAT WE ARE LOOKING FOR** **This m** **ay** **be the right job for you if:** + You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with. + You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success. + You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times). **The good news is that we have some amazing training that will help teach you ever** **y** **thing you need to know to be a** **Guest** **Advocate.** **But** **,** **there are a few** **skills** **you should have from the get-go:** + Communicating effectively, including using positive language and attentive to guests needs + Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes. + Welcoming and helpful attitude toward guests and other team members + Attention to detail while multi-tasking + Willing to educate guests and engage around products and services + Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed. + Work both independently and with a team **We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:** + Accurately handle cash register operations,cash transactions,and support cash office operations as needed + Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving product up to 10 poundsand occasionally lifting or moving merchandise up to 44 pounds without additional assistance from others. + Flexibility when picking up shifts (e.g., nights, weekends and holidays) to help meet store needs + Active engagement by picking up and working shiftsas well as responding to our attempts at contact. You must work at least one shift within 5months or you will be administratively terminated. + Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc. + Ability to remain mobile for the duration of a scheduled shift (shift length may vary). Find competitive benefits from financial and education to well-being and beyond at ********************************************* . **Benefits Eligibility** Please paste this url into your preferred browser to learn about benefits eligibility for this role: ********************************* | Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios: ********************************* **Americans with Disabilities Act (ADA)** In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel. Applications for this role are accepted on an ongoing basis and there is no application deadline. Las solicitudes para este puesto se aceptan de forma continua y no hay fecha límite de solicitud.
    $15 hourly 60d+ ago
  • Child Life Specialist II

    Baylor Scott & White Health 4.5company rating

    Family support specialist job in Temple, TX

    Child Life Specialist - Facility Dog Handler 5K Sign on Bonus (New Hires only) Shift/Schedule - Full Time Day shift About Us Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well. Our Core Values are: * We serve faithfully by doing what's right with a joyful heart. * We never settle by constantly striving for better. * We are in it together by supporting one another and those we serve. * We make an impact by taking initiative and delivering exceptional experience. Benefits Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include: * Immediate eligibility for health and welfare benefits * 401 (k) savings plan with dollar-for-dollar match up to 5% * Tuition Reimbursement * PTO accrual beginning Day 1 Note: Benefits may vary based upon position type and/or level Job Summary The Child Life Specialist 2 helps pediatric patients and families with emotional, social, and developmental needs. Their goal is to improve care and support during challenging times. They also help create strategies for the Child Life team. Essential Functions of the Role * Collaborate with parents and other associated adults to evaluate psychosocial needs of children and their families before applying therapeutic solutions. * Work in a team to provide psychosocial care and advocate for kids' well-being during medical treatment. Ensure children receive optimal care. * Provide explanations on severe illnesses or injuries to children, parents, and adults. Explain diagnosis, coping methods, grief, and sorrow. * Arrange play sessions to help kids understand, feel normal, and express emotions in a safe environment. * Educate parents and adults on normal versus unusual ways kids cope, behavioral changes, common concerns, and support services. * Teach medical staff about Child Life services. Identify patients and families who may benefit. Suggest ways to expand the program. * Help develop best practices for Child Life team. Grow team and mentor specialists. * Aid in managing and inventorying departmental supplies. * Handle special visitor requests, conduct community group tours, and cooperate with Foundation or media relations to contribute to philanthropic efforts. Key Success Factors * Holding at least three years of experience in a child life specialist role is crucial. * A master's degree is more than welcome. * You need to understand child development, theories of child life, evidence-based practices, and interventions for childhood trauma and grief. * Desire effective communication skills, including effective listening, empathy, self-awareness, and social awareness. Proven presentation skills are preferred. * To be successful in child life, you must manage time well and prioritize tasks authoritatively. Working autonomously is essential. * Respect diversity, value cultural proficiency. Care for children, families, medical staff from various backgrounds. * This role needs proactive initiative to educate medical staff on Child Life services. Clear communication is key for explaining children's responses to illness, hospitalization, and grief. * Improving kids' mental well-being, like encouraging sibling bonds, facilitating meaningful farewells, and supporting memory celebrations, is essential. * You must handle emotional challenges when working with children and families facing serious illness and death. * We need good documentation skills; professionalism in tone and spelling is important. * Using protective gear like masks, gowns, and gloves is crucial for self-protection. Head covers and shoe covers are also necessary. Belonging Statement We believe that all people should feel welcomed, valued, and supported. QUALIFICATIONS * EDUCATION - Bachelor's * EXPERIENCE - (3) three years of experience. CERTIFICATION/LICENSE/REGISTRATION * Cert Child Life Specialist (CCLS) * Basic Life Support (BLS) or obtain within 30 days of hire or transfer.
    $39k-66k yearly est. 60d+ ago
  • Family Intervention Specialist - 1735

    Central Counties Center for Mental 3.5company rating

    Family support specialist job in Temple, TX

    Minimum Starting Hourly Rate: $27.44 Maximum Starting Hourly Rate - Dependent on Qualifications . Ongoing employment is based on continued grant funding. Benefits Health Dental Vision Life Insurance Generous Paid Time Off - 9.23 hrs per pay period 10 Observed Company Paid Holidays 8 Hours Annual Volunteer Time Off Retirement Plan w/ 6% Employer Contribution Employee Assistance Program Bilingual: Spanish Preferred GENERAL DESCRIPTION MST is an intensive family- and community-based treatment program that addresses all environments that impact high risk youth - homes and families, schools and teachers, neighborhoods and friends. MST clinicians: Conduct MST assessment including review of referral information, identifying, and engaging key participants, identifying systemic strengths and weaknesses, and developing an analysis of the fit of problem behaviors within the ecological context. Maintains a caseload of 4-6 families. Engage primary caregiver and other key participants in active change-oriented treatment by identifying and overcoming barriers to engagement. Implement a problem conceptualization, treatment planning, intervention implementation, outcome review and strategy revision procedure using the MST Analytic Process. Maintain clear and concise documentation of treatment efforts that promote peer and supervisory review and feedback, and that demonstrate compliance with the nine MST Principles and the MST Analytic Process. Ability to engage and collaborate with all relevant systems and key participants within each system, to maintain alignment throughout MST treatment. Provide direct clinical treatment using methods compatible with MST principles and practices. Participate in all MST training, supervision, consultation, and MST Therapist development activities. All services are provided in a person centered, trauma informed manner For more information on Multisystemic Therapy, please watch this video: How Does MST Work? ESSENTIAL DUTIES AND RESPONSIBILITIES Provide clinical treatment to families using the MST treatment model and principles. Some principles include leveraging strengths and focusing on the positive, understanding sequences of behavior, and increasing mature behavior. Conduct a thorough assessment of the client and family: gather information on behaviors of concern and strengths in the family and their ecology to inform conceptualization of the problem behaviors and interactions within the family's ecological context. Engage in weekly case planning and evaluation of case progress, with ongoing support from your supervisor and team members, including through group supervision. Receive regular training, professional development, supervision, and consultation activities designed to help you acquire extensive clinical skills within the MST treatment model. Work comfortably with a diverse community of clients Learn how to effectively connect with the families in the communities served by the team. Continuously work to engage the primary caregiver, family members, supports, and community agency staff (school, probation, child welfare) in change-oriented treatment. Will be on-call during the week and on a rotating schedule for coverage during the weekends. While only one therapist works with a particular family, the MST team facilitates a supportive work environment to cover each other's clients for vacation/time off and support each other to maintain a work/life balance. Develops and implements individualized program plans. Maintains clients' progress records. Serves as liaison between clients and their families, judicial systems, and treatment providers. Assists with (intra) and (inter) agency service coordination and referral concerns. Work behavior must be compatible with Center value statement. Demonstrate high ethical standards, trustworthiness, and personal integrity. Regular attendance, dependability, and promptness are required for the work day or agreed upon hours 100% of the time, to ensure consistency and completeness of program's processes. Professional Development - Successfully complete training required to maintain skill competency and cross training to ensure consistency across program procedures. Complete continuing education as required by professional standards and the Center. Staff member is expected to maintain their mental and emotional well-being as part of their role. An employee is “mentally fit” when their mental state allows them to perform the essential job duties of their job safely and effectively, which includes being able to concentrate, make decisions, manage stress and maintain focus. GENERAL QUALIFICATION GUIDELINES Experience/Education Master's degree in psychology, social work, or related field with minimum of two years of experience working in services for families and/or youth Preferred Experience/Licensing/Certification Professional licensure - under clinical supervision - as an LPC-Associate/LMFT-Associate/LMSW Professional licensure as an LP, LPC, LCSW, LMFT (LPHA) Direct use of pragmatic (i.e., structural, strategic, and functional) family therapies Therapy with children and adults using cognitive-behavioral techniques Couples therapy using behaviorally-based approaches Implementation of interventions within or between systems in the youth's natural ecology (i.e., family, peer, school, and neighborhood) Collaboration and partnership with community agencies Previous work providing in-home or community-based therapy services Bilingual: English and Spanish Knowledge/Skills/Abilities Central Counties Services incorporates principles of trauma-informed care, which includes cultural sensitivity, in all areas of service delivery. All job descriptions include the responsibility to learn about and implement trauma-informed practices within the scope of work for the position. Knowledge of community resources; of case management principles, objectives, standards, and methods; and of program policies and procedures. Ability to assess client needs, to coordinate client services, to monitor program effectiveness and to assign/monitor/supervise the work of others. Knowledge of mental illness and emotional components of physical illness; of rehabilitation and psychotherapeutic methods; of casework principles; of community resources; and of the principles, methods, techniques and practices of clinical work. Ability to proficiently utilize computer programs, e.g., Microsoft Word and Excel. Skill in interviewing. Ability to see, hear and talk effectively within job requirements. Ability to stand, sit and walk for extended periods. Ability to effectively handle potentially aggressive behavior in a positive manner. Relationship skills Ability to communicate effectively, both verbally and in writing. Work behavior must be compatible with Center value statement and Policies and Procedure Manual contributing to an environment of problem solving, building trust, conflict resolution, and customer service. Ability to perform tasks effectively and efficiently. Ability to plan and schedule work and implement directives without constant supervision. Ability to present a professional appearance and conduct when representing the center. Ability to work cooperatively and productively with supervisor, individuals, co-workers, and groups of persons at all levels of activity, contributing to a strong spirit of teamwork. Ability to establish and maintain effective working relationships with staff, other agencies and the general public using tact, courtesy and good judgment. Additional Requirements Must possess a valid driver's license with an acceptable driving record to travel to client's homes and possibly transport multiple clients at once. Regular attendance and reliability is critical to business operations. EQUAL OPPORTUNITY EMPLOYER Central Counties Services is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity Employer, making decisions without regard to race, color, ethnicity, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran status, genetic information, or any other characteristic protected by state or federal law.
    $27.4 hourly 9d ago
  • Full Time Victim Advocate - Fort Hood, TX

    Msccn

    Family support specialist job in Fort Hood, TX

    ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers . If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Provides services in support of the advocacy, intervention, prevention, education and training to address domestic violence under the Army's Family Advocacy Program (FAP). This position supports the Army's Victim Advocacy Program (VAP) which provides comprehensive services 24 hours a day, 7 days per week, to assist and advocate for victims of domestic abuse and to ensure a victim's easy transition to community resources. The victim advocate (VA) serves Soldiers and Army Families living on and off the installation in accordance with the program protocol. Provides crisis intervention and comprehensive services to include emotional support, arrangement of transportation; accompany victims to medical, legal and/or law enforcement appointments (when requested), assist in securing protective orders, emergency food and/or shelter and information benefits. Works directly with victims to ensure that expressed needs are advocated and presented to personnel at intervening agencies. Assesses imminent risks for health and/or safety of the victim and make referrals as appropriate. Assists victims with navigating the system to obtain the services desired and refer victims to the appropriate services for continued care. Ensures victims of domestic abuse receive sensitive, confidential and immediate comprehensive care and treatment needed to restore health and well-being. Performs initial screening, non- clinical risk and lethality assessment and safety planning with victims of domestic abuse. Assists victims in developing safety plans, conduct a lethality assessment, and provide emotional support, crisis intervention, prevention awareness and education to victims. Liaisons with the installation Family Advocacy Program Manager (FAPM) to ensure that comprehensive victim services and training are provided through a coordinated community response to domestic abuse victims, , Family Members, Soldiers and Civilians authorized to receive services at a Military Treatment Facility. Provides crisis intervention and a warm hand off to community resources for victims who are not eligible for services through a Military Treatment Facility. Provides information on victim rights, services and resources available on and/or off the installation. Coordinates with the (FAPM) to develop procedures that ensure victims of domestic abuse receive timely and appropriate information. When contacted by a victim of domestic abuse, make contact either telephonically within 20 minutes or face to face within 60 minutes (when requested) by the victim. Explains FAP disclosure and reporting options during the initial contact to ensure that the victim makes informed decisions about disclosing information regarding the abuse. Ensures that first responders, (Emergency Medical Services and or law enforcement etc.) are contacted immediately during crisis situations where there is imminent harm to the victim, their children or program staff.. Operates within established guidelines of the FAP and the Victim Advocacy Program, AR 608-18. Conducts domestic abuse training and awareness programs to educate Soldiers and Family members and Civilians. Understanding of Problematic Sexual Behavior- Child and Youth (PSB-CY) Guide client families through the investigative process, encourage their participation in the process, and help them understand their rights as a victim of a crime. Formulate appropriate intervention strategies to improve a family's coping skills during a child abuse case investigation and prosecution process. Identify and make every attempt to meet the needs of children and families who may be in crisis Educate non-offending caregivers about the dynamics and possible long-term consequences of child abuse Assess family needs and encourage non-offending caregivers to participate in recommended services and counseling. Provide information and assistance with completing Crime Victims' Compensation applications. Serve as a liaison between the family and multidisciplinary team members as needed. Assist multidisciplinary team members in identifying client needs and providing recommendations. Represent the child and family's best interest at multidisciplinary team case review meetings. Accompany non-offending caregivers to court or other appointments, when requested. Participate in relevant community awareness, campaigns and prevention events. Maintain ongoing case management, all data entry must be completed within three business days. Ensure daily contact with a victim while in crisis and no less than every 30 days when not in crisis. When a victim departs the servicing area, case shall be transferred as appropriate, when advocacy services are completed, the case will be closed as appropriate, with concurrence from the FAPM. Part Time Positions: part time positions vary in hours from 12 - 35 hours per week. Flexible schedule is required for this position, as you will be asked to work primarily nights, weekends, and some hours during the day, depending on the needs of the installation. More information will be provided if you are selected for the interview process. The job duties listed above are representative and not intended to be all-inclusive of what may be expected of an employee assigned to this job. A leader may assign additional or other duties which would align with the intent of this job, without revision to the job description. Additional Qualifications/Responsibilities Other Job Requirements Responsibilities Bachelor"s Degree from an accredited school in social/work, psychology, marriage, family, and child counseling, counseling or behavioral science, education, community health or public health. Two years" experience working with victims of domestic abuse/sexual assault violence or victim advocacy services. Working knowledge of Family violence dynamics, safety planning, risk assessments, local community resources, and federal and state laws pertaining to domestic abuse or sexual assault, Family law and the Victim Rights Bill. Possess ability to intervene in crisis situations, using sound professional judgment, ethical practice, and common sense. Ability to work independently to assess risk, develop, implement, and evaluate safety and intervention plans to meet victim needs. Demonstrated understanding, sensitivity, and empathy for victims. Possess the ability to develop trusting helping relationships. Possess the ability to work effectively with individuals and families from diverse racial, ethnic, and socioeconomic backgrounds. Ability to work cooperatively with military and civilian medical, social service, law enforcement, and legal personnel on behalf of victims. Must possess and maintain a valid, unrestricted motor vehicle license. Must possess transportation to transport victim in crisis (non-emergent) situations as a last resort. Must be able to provide on-call 24 hours/7 days per week victim advocacy services. General Job Information Title Full Time Victim Advocate; Fort Hood, TX Grade WDN_FASS_VA Work Experience - Required Victim Advocacy Work Experience - Preferred Military Education - Required Bachelor's - Counseling
    $33k-43k yearly est. 13d ago
  • Youth Care Counselor (Short Shift Schedule)

    The Settlement Home for Children

    Family support specialist job in Austin, TX

    Job DescriptionSalary: $19.50-$24.50 per hour Program: Residential Treatment Center / Group Home Program Status: Full-Time or Part-Time, Hourly, Non-Exempt Reports To: Cottage Therapist/Supervisor The Settlement Home for Children is a nonprofit in Austin that provides structured, trauma-informed care to youth who have experienced trauma. For more than 100 years, we have evolved to meet the changing needs of young people through a continuum of care that includes residential treatment, clinical services, and coordinated community supports. As a Youth Care Counselor, you will support the daily implementation of individualized care plans by maintaining a safe, structured, and therapeutic environment that promotes skill development and long-term stability. You will serve as a consistent, professional presence for youth in our care while helping them meet treatment goals and navigate day-to-day life in a group home setting. In this role, you will: Provide direct care, supervision, guidance, and protection for residents in your cottage Implement treatment plans and support residents in developing skills to meet behavioral goals Facilitate structured recreational, leisure, and enrichment activities for residents Ensure accurate documentation of daily behavior, incidents, medical needs, treatment observations, and cottage activities Support residents in attending school, work-training, or other scheduled activities Transport residents safely to appointments, family visits, and other required activities Provide crisis intervention and participate in on-call crisis support as scheduled Work collaboratively with cottage and program teams to maintain a consistent and therapeutic environment Operate within the boundaries of organizational policies, procedures, and licensing standards Required Qualifications: High school diploma or GED At least 21 years old Valid drivers license and auto liability insurance Clear criminal background as defined by the Texas Department of Family and Protective Services Ability to pass pre-employment drug screening and TB test Preferred: Bachelors or advanced degree in human services, behavioral sciences, or a related field Minimum of two years of experience in child care or child treatment, preferably 24-hour care Understanding of treatment modalities used in residential childrens care CPR/First Aid certification Physical Requirements / Working Conditions You must be able to: Lift or exert up to 30 pounds occasionally and up to 15 pounds frequently Walk, stand, sit, stoop, lift, reach, kneel, crouch, run, climb, balance, and crawl as needed Administer physical restraints safely in accordance with training and organizational protocols Perform visual inspections, read and transcribe accurately, and operate a motor vehicle Hear and respond quickly to emergency support requests via oral communication or electronic devices Schedule Consistent weekly schedule: 36 hours Wednesday: 9:00 a.m. 1:00 p.m., 3:00 p.m. 11:00 p.m. Thursday: 3:00 p.m. 11:00 p.m. Friday: 3:00 p.m. 11:00 p.m. Saturday: 9:00 a.m. 5:00 p.m. Sunday / Monday: Off Compensation & Benefits Hourly pay (based on experience, degree, and field of study) with potential performance-based increases: $0.50 raise at six months and another $0.50 raise at your one-year evaluation, with annual raise opportunities thereafter 100% employer-paid health and dental insurance for full-time employees (30+ hours/week), with an optional buy-up plan Life insurance and long-term disability, with optional short-term disability 401(k) with partial employer match (up to 6%, eligible after 60 days) Paid vacation, sick leave, and holidays Free meals on campus, including vegetarian options Free online Black Swan Yoga membership Free Rocket Lawyer account for personal legal needs Employee Assistance Program with free counseling sessions Referral program Opportunities for clinical supervision hours (for employees pursuing LPC-A or LMSW licensure) Tenure bonuses beginning at two years, with increases for longer service Other benefits available for eligible employees Equal Employment Opportunity The Settlement Home for Children is an equal opportunity employer. We strictly prohibit unlawful discrimination in recruitment, hiring, compensation, promotion, or any other condition of employment based on legally protected characteristics. We maintain a drug-free and alcohol-free workplace. #TSHDC
    $19.5-24.5 hourly 20d ago
  • Principal Platform Adoption Specialist

    Anaplan 4.5company rating

    Family support specialist job in Austin, TX

    At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market. What unites Anaplanners across teams and geographies is our collective commitment to our customers' success and to our Winning Culture. Our customers rank among the who's who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best-in-class platform. Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebrating our wins - big and small. Supported by operating principles of being strategy-led, values-based and disciplined in execution, you'll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let's build what's next - together! Are you a self-starting individual who has a passion for technology and enjoy working with customers? Do you often serve as the go-to person to solve challenges? Do you enjoy demonstrating your product knowledge and proactively helping your colleagues succeed? If your background is in Customer Success, Professional Services or Product and you enjoy helping your customers achieve their goals, then this job is for you. This important position on the Anaplan Platform & Ecosystem Success team gives you a fantastic opportunity to help scale our business through the evolution and growth of our Customer Success team. Working to ensure our customers are maximizing their adoption of Anaplan and are equipped with the best enablement possible. Core responsibilities As the Principal Platform Adoption Specialist, you will play a critical role in driving customer success by maximizing Anaplan platform adoption, enhancing user enablement, reducing churn, and increasing customer satisfaction. You will serve as a strategic technical advisor, helping clients unlock the full value of their investment while supporting renewals and future growth opportunities. In this role, you'll stay ahead of platform enhancements, promote new features to customers, and develop data-driven strategies to close adoption gaps. As a trusted advisor, you'll offer best practices, influence product development through customer feedback, and champion a culture of continuous improvement. Responsibilities: Proactively communicate platform updates and educate customers on new features and benefits. Partner with Customer Success Business Partners to identify at-risk accounts and design tailored re-engagement strategies. Deliver impactful product demonstrations, hands-on training, and enablement sessions across diverse customer segments. Develop scalable adoption resources, including guides, tutorials, and FAQs, to address common challenges. Analyze customer feedback and usage data to identify trends, improve adoption strategies, and influence product enhancements. Lead initiatives to drive platform adoption and ensure customers achieve measurable business outcomes. Leverage data analytics to monitor adoption health, identify risks, and develop proactive enablement strategies. Identify potential risks to customer success and escalate issues as needed to mitigate churn. Provide customer insights to internal teams to shape platform roadmap and feature priorities. What You'll Bring: This role requires autonomy, accountability, and a proactive mindset. You'll thrive in environments where responsibilities evolve, taking ownership of customer adoption challenges and influencing both internal and external stakeholders. Success in this role demands strong problem-solving skills, technical acumen, and the ability to manage change effectively in fast-paced settings. Requirements: 8+ years of experience in customer success, consulting, or professional services, with a proven track record in driving software adoption. 3-5+ years of hands-on Anaplan model-building experience; experience with EPM, SPM, or SCM products is a strong plus. Strong understanding of complex planning functions and the ability to advise on platform capabilities to support business outcomes. Deep knowledge of the roles played by Customer Success Managers, Technical Account Managers (Platform Adoption Specialists), and Professional Services teams in a SaaS environment. Proven ability to create structure and design effective processes in ambiguous or rapidly changing environments. Excellent facilitation, communication, and presentation skills, with a sharp attention to detail. A communication style that builds confidence with customers and stakeholders, enabling rapid establishment of trusted advisor status. Strong background in delivering and facilitating knowledge transfer sessions both in-person and virtually across global teams. Self-starter with the ability to manage workload autonomously and work efficiently in a fast-paced environment. Results-driven problem solver with a focus on progress and continuous improvement. Open to feedback and comfortable working in an iterative, collaborative environment. BA/BS required; MA/MBA is a plus. Our Commitment to Diversity, Equity, Inclusion and Belonging (DEIB) We believe attracting and retaining the best talent and fostering an inclusive culture strengthens our business. DEIB improves our workforce, enhances trust with our partners and customers, and drives business success. Build your career in a place where diversity, equity, inclusion and belonging aren't just words on paper - this is what drives our innovation, it's how we connect, and it contributes to what makes us a market leader. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation. Fraud Recruitment Disclaimer It has come to our attention that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals, mainly through telephone calls, emails and correspondence, claiming they are representatives of Anaplan. The main purpose of these correspondences and announcements is to obtain privileged information from individuals. Anaplan does not: Extend offers to candidates without an extensive interview process with a member of our recruitment team and a hiring manager via video or in person. Send job offers via email. All offers are first extended verbally by a member of our internal recruitment team whenever possible and then followed up via written communication. All emails from Anaplan would come from an @anaplan.com email address. Should you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Anaplan, please send an email to ****************** before taking any further action in relation to the correspondence.
    $38k-52k yearly est. Auto-Apply 11d ago
  • Advocate-Phone

    National Domestic Violence Hotline 3.9company rating

    Family support specialist job in Austin, TX

    Job DescriptionDescription: Since 1996, The National Domestic Violence Hotline has answered the call to support and shift power back to those affected by relationship abuse. As the only national provider available 24/7/365 via call, chat, and text, we are committed to shining a light on domestic violence by advocating for survivors, offering hope in moments of crisis, and promoting healthy relationships for all. From our confidential crisis hotline to our unprecedented data on domestic violence and prevention programs like love is respect, The Hotline is active at every level, working toward a future where all relationships are positive, healthy, and free from violence. Our Mission We answer the call to support and shift power back to those affected by relationship abuse About the Role As an Advocate, you will be at the heart of our mission, responding to incoming calls from survivors, supporters, service providers, and the public. You'll provide anonymous and confidential services, including: Offering compassionate emotional support to those in crisis. Sharing vital information and resources to empower callers. Exploring options to enhance safety and restore power to those affected by abuse. Connecting individuals with the tools and referrals they need to build lives free from violence. Why Join Us? Make a Meaningful Impact: Create real, lasting change in the lives of individuals and families across the United States every day. Mission-Driven Culture: Be part of a supportive, collaborative team committed to building a future where all relationships are healthy. Professional Growth & Training: Build valuable skills through training and hands-on experience in crisis intervention, advocacy, and trauma-informed care. Work-From-Home with Full Support: This is a work-from-home position for Austin, TX residents only. We provide the equipment you need to succeed, including a computer, monitor, and headset, while keeping you connected to your local team. Be Part of the Change: Your work at The National Domestic Violence Hotline supports individuals nationwide and contributes to the broader movement to end relationship abuse and create healthy, violence-free communities. Training Information The Hotline will provide 3 weeks of remote training via Zoom. Training is mandatory for this position. Attendance is required every day, and you must remain on camera throughout the sessions. Time off cannot be approved during the training period. Dates: Our training is from Monday, March 9 through Friday, March 27, 2026. Training will be in-person on the first day, Monday March 9. Schedule: Monday through Friday from 9:30 am - 6:00 pm (Central Time) Essential Duties & Responsibilities Provide advocacy services on The Hotline's Crisis Intervention Model, including safety assessment, education, and referrals to contacts as appropriate. Utilize critical thinking and strategic questioning skills to assess and appropriately respond to contacts. Consistently and accurately collect and record required caller information into the database system. Actively maintain a basic understanding of the dynamics of intimate partner violence and healthy relationships. Respond with compassion and awareness to people of various backgrounds. Communicate with integrity with all members of The Hotline staff and contacts. Utilize resilience strategies to deal with stressful situations, and to navigate contact crisis situations. Comply with The Hotline's confidentiality policy and respect the confidentiality of all. Attend required meetings and training, including, but not limited to, team meetings and all staff meetings. Adhere to the assigned schedule, which requires availability during inclement weather and assigned holidays to ensure 24/7 hotline coverage. Be accountable and dependable, as it pertains to at-home work responsibilities, and in-person activities as needed. Requirements: Education & Experience Required High school diploma or equivalent required. At least one year of continuous professional experience in customer service, social services, call center environments, or related roles. Strong computer skills required, including proficiency with Microsoft Windows, Office 365, and Zoom Meetings. Knowledge, Skills, & Abilities Working knowledge of intimate partner violence and healthy relationships. Demonstrated ability to respond with empathy and compassion to victims in crisis situations. Excellent verbal and written communication skills Team-oriented, respectful, and approachable to contribute toward building strong working relationships. Preferred Qualifications Bilingual in English and Spanish Other Requirements/Working Conditions This position is based in Austin, TX and is performed from a home office. Must have a dedicated, secure workspace that is free from distractions, with sufficient surface area to accommodate a monitor, laptop, keyboard, and mouse for proper equipment setup and maintenance. The workspace should ensure minimal to no background noise, maintaining a professional and confidential environment., separate from home-life responsibilities, such as childcare, roommate interactions, pet care, etc. Must maintain a stable internet connection with at least 10 MBPS download and 2 MBPS upload speeds. Must maintain standards of confidentiality related to agency information. Prolonged sitting or standing using keyboard, phone, and computer Available Shifts: Advocates work 40 hours a week - All shifts are Tuesday through Saturday or Sunday through Thursday 6:45 am - 3:15 pm CST 8:45 am - 5:15 pm CST 1:45 pm - 10:15 pm CST 6:45 pm - 3:15 am CST 7:45 pm - 4:15 am CST Compensation Base Pay: $21.17 per hour Additional Pay: Employees may earn additional pay based on the shifts they work and language skills. This role requires coverage across days, evenings, overnights, and or weekends. Pay may increase during certain hours as outlined below: Shift Differentials (additional hourly pay): Evenings (3:45 p.m. - 9:45 p.m., Monday-Friday): +$1.00/hour Overnights (9:45 p.m. - 7:15 a.m., Monday-Thursday): +$2.00/hour Weekend Day/Evening (7:15 a.m. - 9:45 p.m., Saturday-Sunday): +$1.75/hour Weekend Overnights (9:45 p.m. - 7:15 a.m., Friday-Sunday): +$2.50/hour Bilingual Differential: $1.25/hour Benefits The Hotline's full-time employees are eligible for a comprehensive benefits package designed to support their health, financial security, and overall well-being. Benefits include: Health & Insurance Benefits 100% employer-paid medical plan option Dental and vision insurance plans Health Savings Account (HSA) Flexible Spending Accounts (FSA) for medical and dependent care Employer-paid short-term and long-term disability insurance Employer-paid life and accidental death & dismemberment (AD&D) insurance ($50,000 coverage) Aflac supplemental insurance plans Retirement & Financial Planning 401(k) retirement plan with employer match Work-Life Balance and Additional Perks 10 days of paid vacation in your first year (increases with tenure) 14 floating holidays per year Paid sick leave and paid parental leave Modern Health, a mental health platform that provides confidential, on-demand support for your mental well-being through individual and group sessions, mediations and other wellness tools. Access to Employee Assistance Program (EAP) Nectar Rewards, a peer-to-peer employee recognition and rewards platform that helps teams celebrate wins, reinforce company values, and boost engagement. Employee referral program Discounted Gold's Gym membership This description only includes essential functions of the job. These statements are not intended to be construed as exhaustive of all duties, responsibilities, and skills required for this position. Employees will be required to follow and any other job-related instruction and to perform any other job-related duties required by the job objectives, supervisor, and mission and values of The Hotline. This description does not modify any employee's at-will status and is not a contract for continued employment of any duration. The National Domestic Violence Hotline is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, veteran status, or any other legally protected status. Discrimination or harassment of any kind is not aligned with our values and will not be tolerated. If you need accommodation during the application or interview process, please contact us at *******************.
    $50k yearly 2d ago
  • Advocate

    Kellogg Garden Products 4.1company rating

    Family support specialist job in Austin, TX

    Kellogg Garden Products, a family-owned and operated company with roots that span over four generations is seeking seasonal Advocates. In this role you will: Increase sales of Kellogg branded items, by assisting customers with their soil purchases. Work in an assigned Home Depot store during peak selling seasons. Stock displays and assist customers with general gardening projects. Job Requirements: Must be outgoing, friendly, and a good listener Good verbal and interpersonal skills to work effectively with diverse groups of people Ability to become knowledgeable of all company products and sales procedures Ability to proactively and effectively communicate with customers and store personnel Achieve sales goals established by management Ability to stand, bend, stoop, climb and lift heavy objects weighing 50 lbs. or more Must have a personal smartphone (Android 4.0 and up or iPhone 9.0 or later) with data Outdoor work environment Employment/Schedule/Hours: Seasonal (February-June) Friday, Saturday, and Sunday Morning and early afternoon Education & Experience: High School diploma or GED 1 to 2 years previous sales or retail experience Garden experience is preferred but not required
    $33k-47k yearly est. 3d ago
  • Child Advocacy Specialist

    Casa of Travis County 4.0company rating

    Family support specialist job in Austin, TX

    We are looking for a Child Advocacy Specialist (CAS) who can supervise volunteers as they advocate for the most vulnerable children in Travis County. CASA of Travis County believes every child who's experienced abuse or neglect deserves to have a dedicated advocate speaking up for their best interest in court, at school, and in our community. To accomplish this, the team at CASA educates and empowers community volunteers who ensure each child's needs remain a priority in an overburdened child welfare system. Through honorable and respectful involvement with families, courts and all parties, CASA makes independent and educated recommendations that prioritize children's safety and, wherever possible, preserve connections to their families. As a CAS, you will guide and supervise a team of volunteer advocates by providing guidance, coaching and feedback as they advocate for the best interest of the children to whom they are assigned. Advocacy occurs in a variety of settings including courtrooms, classrooms, medical and therapy settings. You will be expected to work effectively with families and legal parties with varying experiences and perspectives, as well as exhibit an understanding of child and family advocacy issues as it relates to the child welfare system. At the end of your first year, success would mean managing a team of 18-20 volunteers with a full caseload with a clear understanding of CASA's, trauma-informed care principles, and CASA's role within the child welfare system. The CAS is a critical role to move CASA of Travis County towards meeting our vision of quality advocacy, a safe home and a promising future for every child in Travis County. Use the following link to apply: Responsibilities 1.Supervises volunteer advocates in their role as “Court Appointed Special Advocates” (CASA) and Guardians ad Litem for the children to whom CASA of Travis County is appointed. •Supervises no more than 18-20 volunteer advocates (unless multiple volunteers are assigned to a single family group) and a maximum of 30 family groups (with the optimum being 22-25 family groups).Caseloads and numbers of volunteers supervised will be reduced proportionately for employees working in this position on a less than full-time basis. •Fulfills the performance standards outlined by Praesidium, through monitoring and supervision, incident reporting, shadowing of Volunteer Advocates, QA calls, and other tasks as assigned. •For any child not seen by an advocate within the prescribed time, without an approved exception, CAS program staff must see the child within 10 days. •Attends and participates in all related court hearings, providing assistance and coaching of volunteer advocate regarding court reports, court attendance and testimony. 2. Provides informed and consistent guidance, coaching and feedback to volunteer Advocates as well as encouragement and praise. • Provides consistent contact in the process of maintaining and fostering relationships between the volunteer advocate and other professionals in legal, social welfare, educational and therapeutic areas/organizations, as well as between the volunteer advocate and the children/families we serve. • Enhances volunteer advocate engagement and retention by coaching new skills, evaluating the volunteer advocate's experience, and by matching the volunteer advocate with future cases based on strengths and skills and in accordance with CASA policy. • Leads onboarding of new volunteer advocates and provides ongoing training and continuing education to volunteer advocates as needed. 3. Ensures the high standard of performance of services of CASA of Travis County • Models a commitment to child safety, and volunteer engagement. • Participates in CASA meetings, regular supervision with their Program Manager and, when assignment of a volunteer advocate is not appropriate or possible, serves as the guardian ad litem on assigned cases, meeting or exceeding the minimum expectations of CASA. Qualifications Qualifications • A Bachelor's degree is required however, in lieu of a degree, significant professional relevant experience may be considered. • Spanish fluency preferred. • Experience in providing staff or volunteer supervision and ability to manage people. • Demonstrated ability to concisely and clearly convey and interpret information to and from others, orally and in writing. • Demonstrated ability to work under time constraints, be goal-oriented and maintain productive and effective performance and interaction with Volunteer Advocates and clients. • Demonstrated ability to work respectfully with others, regardless of differing perspectives. Preferred Qualifications • Demonstrated understanding of child and family advocacy issues related to the child welfare system. • Demonstrated resilience, flexibility and self-awareness. Physical Requirements and Work Environment The Child Advocacy Specialist will be expected to have daily transportation to attend court hearings, staffings, visitations, fundraising events, etc. The position requires a flexible schedule, as visits with Advocates may occur in the evenings or on weekends. They will spend some time in the office that could involve intermittent physical activities including bending, reaching, sitting and walking during working hours. Additionally, it is anticipated that the person may spend several hours of each day seated at a personal computer.
    $30k-50k yearly est. 9d ago
  • Advocate (CSEY)

    Unbound Now

    Family support specialist job in Austin, TX

    Unbound Now is ending human trafficking by identifying victims, supporting survivors, seeking justice, and leading system change. We are motivated by our faith in Jesus and work each day as individuals driven by hope, oriented towards service, and committed to excellence. To learn more about our values, please read our Statement of Faith. Job Title: Advocate Job Status: Full-time, Exempt, Grant-supported (1 year, but plan to apply for continuance) Job Location: Unbound Now Local Office, on-site Job Summary: The primary function of the CSEY Advocate is to provide individualized crisis response and ongoing case management and support for youth survivors of sex trafficking, using sound professional judgment and best practices to ensure high-quality services and maintain compliance with established program, state, and federal standards. Compensation: Annual Salary Benefits: Unbound Now offers a generous benefits package including health insurance for employee and family with premiums covered by employer; employer-paid life insurance for employee; and the option to participate in Unbound Now's retirement plan (with 3% salary match after 90 days with a 1-year vesting period). Dental and Vision are available at employee expense. Schedule/Availability: 40-50 hrs/wk. Evening, weekend, and holiday calls required. Scheduling flexibility is needed. Travel: This position requires frequent travel within the immediate area and occasional travel in or out of state for client transportation or training. Working conditions: Some work is performed in a normal office environment, other service-provider conditions, or other professional environments. Some work within the community, in high-vulnerability locations. Job Responsibilities: Respond to calls from law enforcement, CST care coordinators, and other referral sources when on call; arrive at the victim's location within the required time frame. Meet immediate physical needs of youth - clothes, food, toiletries, etc. Provide ongoing field-based advocacy, case management, and emotional support. Independently coordinate referrals, service planning, and documentation of services for assigned caseload. Conduct comprehensive assessments, develop service plans, and make independent decisions in the field regarding the safety and well-being of assigned youth. Provide transportation with parent or guardian permission to appointments and services as needed and as feasible. Meet with each assigned survivor every other week if in town; meet with survivors placed out-of-town monthly; maintain communication through other means in between weekly meetings. In coordination with the MDT, help create and update safety plans for survivors. Attend CPS case staffings and MDT emergency response meetings, and schedule staffings. Document all interactions with survivors, their families, and partner agencies within 72 hours. Build and maintain good relationships with organizations that provide services relevant to trafficking survivors. Alert the supervisor when difficult situations arise Recognize red flag behavior and report to the supervisor When not otherwise available, provide an appropriate level of support to non-offending family members of victims in order to help create a good home environment to which the victim can return while maintaining needed boundaries. Convey a service-oriented approach: Communicate an eagerness to be helpful, starting with every referral, initial contact, and/or initial engagement and continuing through service delivery, with all stakeholders. Provide those seeking assistance with help, even when they are ineligible for advocate services or are seeking something outside Unbound Now's scope. When referring someone, offer a warm handoff to others whenever possible. Balance the limitations of the advocate role with being resourceful, including seeking help from others as needed. Be consistent, reliable, and flexible. Collaborate actively in support of partners' objectives. Ensure case management in collaboration with ongoing system and service- or investigation-based case management, continuing case management beyond others' eligibility parameters. Ensure that case management is carried out in a manner that is relationship-based, trauma-responsive, and survivor-centered. Commit to in-person meetings with your supervisor every other week. Telephonic supervision may occur once every 30 days. Participate in Unbound Now's advocate resilience group Apply specialized training and use professional judgment in determining the best way to serve youth during crisis and on an ongoing basis Complete DFPS monthly and quarterly reports accurately and promptly Participate in weekly advocacy team meetings/case staffings Submit expense documentation properly and within required time frames per the company expense policy, and follow all Ramp Monthly Closeout Instructions and Process Submit travel reimbursements daily, adhering to all travel guidelines Submit timesheet hours/grant allocations daily, adhering to grant guidelines (if applicable) Complete all Unbound Now required training on time Working Relationships: Supervisor: Director of Survivor Advocacy Works with: Unbound Now local office team, CST care coordinators, MDT partners, and other Unbound Now survivor advocacy teams Experience and Education Bachelor's degree in social work or related field Experience working with victims of human trafficking, victims of child abuse and neglect, or youth experiencing homelessness and/or addiction Lived experience of trafficking or exploitation preferred Preferred 2-3 years of case management and/or crisis intervention experience Trained in trauma-informed care Trained in the stages of change model and the use of motivational interviewing Job Requirements: Mature Christian faith, as evidenced by participation in a local Christian church Three references (supervisor, professional, personal) Agree to and pass all required criminal background checks, including the DFPS criminal history check and the abuse and neglect registry check. Pass employment eligibility verification. Complete Unbound Now's pre-service training for specialized CSEY advocates Fulfill Unbound Now's annual and ongoing training requirements for specialized CSEY advocates Abide by all Unbound Now policies and procedures and MDT protocols at all times, including Unbound Now's Abuse Prevention and Response Policy Willingness to serve in rotation for a 24-hour on-call response, including evenings, weekends, and holidays Willingness to use personal vehicle for work travel; valid driver's license, reliable vehicle, with valid car insurance At least 23 years of age or older Submit expense documentation properly and within required time frames per the company expense policy, and follow all Ramp Monthly Closeout Instructions and Process. Submit travel reimbursements daily, adhering to all travel guidelines Submit time-sheet hours/grant allocations daily, adhering to grant guidelines (if applicable) Complete all Unbound Now required training on time Critical Qualities Excellent relational, communication, and interpersonal skills Good organizational and administrative abilities Ability and willingness to maintain the confidentiality of sensitive information Ability to build trust and good working relationships with others Appreciation of the need for cultural competency High level of emotional maturity and responsibility Ability to exercise discretion in caring for youth in crisis and providing long-term support Strong work ethic and an Innovative problem solver Ability to adapt immediately to changes in the field Commitment to excellence and professionalism in services provided Ability to work in a fast-paced, high-pressure environment and maintain emotional control and professional composure at all times Ability to work effectively and without intensive supervision, both independently and as a member of a multidisciplinary team Commitment to self-care and wellness Physical and Driving Requirements Must possess a valid driver's license and be able to operate a personal or company vehicle as needed for work-related travel. Demands the ability to respond on scene during all hours of the night. Occasional physical demands may require the ability to lift or carry loads up to 50 pounds. Frequent demands require close visual attention to detail and prolonged periods of mental concentration.
    $33k-51k yearly est. 26d ago
  • Product Advocate (Support)

    Zello

    Family support specialist job in Austin, TX

    IMPORTANT: Please be aware, scammers may try to impersonate Zello by reaching out regarding job opportunities. We will never ask you for bank account information, checks, or other sensitive information as part of our hiring process. All correspondence will come from the zello.com email domain. If you're unsure, please email ******************** with questions. About Zello Zello is a voice-first communication platform, powered by our industry-leading push-to-talk technology, to improve collaboration and productivity for desk-less workers. With over 175+ million users, we're the #1 rated push-to-talk app in the world, delivering 9 billion (yes, with a B) messages a month. At Zello, our company values are at the heart of what we do everyday. We're proud to serve the frontline, we're privileged to connect people in times of crisis across the globe, and we're honored to support first responders. And this is where you come in. We are looking for a customer-focused Product Advocate who is a friendly Zello superhero, knowledgeable about the product, passionate about helping people, and excited about improving the lives of frontline workers with modern communication technology. You'll be the face of our company, talking with customers and assisting them every step of the way with account configuration, provisioning users and channels, and providing advanced troubleshooting. The ideal candidate has the drive and ambition to use this opportunity as a launchpad to start a successful technology marketing, engineering, product, or sales career. Your growth is limitless. You will report to the Product Advocate Manager and work closely with product, engineering, and customer teams to create an exceptional product and customer experience. What you'll do Assist new and existing customers over the phone, email, and support tickets. Troubleshoot product technical issues using advanced problem-solving skills, leveraging internal tools, and escalating to the engineering team when appropriate. Improve our understanding of customers and how they use Zello by capturing discovery information in the CRM and communicating with the team. Become an expert in Zello products and a go-to person to answer product questions externally and internally. Help new customers set up their corporate accounts by understanding their use case and matching it against Zello's capabilities to design and implement the optimal configuration. Mission Apply technical and troubleshooting skills and an advanced knowledge of Zello products to provide the first-level technical support to Zello customers.This includes: Customer Support & Issue Resolution Technical Troubleshooting & Escalation Onboarding & Implementation Support The Product Advocate is the face of Zello to all Zello Work customers. They provide a level of support and understanding of the Zello product to assist customers in the moment and enable them to use and manage Zello effectively. Products Advocate bridge the gap between our customer and our product engineering team, escalating issues where needed and relaying feature requests and an intimate knowledge of customer experience. The support engineer's detailed product knowledge, customer-facing communication skills, technical acumen, and exposure to a broad range of use cases and common issues, uniquely position them to solve some of the most challenging problems impacting our customers. Customer Support & Issue Resolution Assist new and existing customers over the phone, email, and support tickets. Troubleshoot product technical issues using advanced problem-solving skills, leveraging internal tools, and escalating to the engineering team when appropriate. Technical Troubleshooting & Escalation Troubleshoot product technical issues using advanced problem-solving skills, leveraging internal tools, and escalating to the engineering team when appropriate. Customer Insights & Communication Improve our understanding of customers and how they use Zello by capturing discovery information in the CRM and communicating with the team. Product Knowledge & Internal Support Become an expert in Zello products and a go-to person to answer product questions externally and internally. Onboarding & Implementation Support Help new customers set up their corporate accounts by understanding their use case and matching it against Zello's capabilities to design and implement the optimal configuration. Who you are You bring energy, enthusiasm, and empathy. You are self-motivated, positive, and passionate about helping others. You have a track record of quickly learning new product features and processes. You bring technical understanding and advanced problem-solving skills. You bring exceptional customer management skills. You understand the importance of maintaining timely, transparent, and relevant communication with customers and internal stakeholders. Attention to detail, which you'll show by mentioning "orange" in your application or cover letter. A college degree (a degree in business or technology is a plus). Recent graduates are strongly encouraged to apply. We hire for potential, passion for our mission, and a knack for solving difficult problems over checking every qualification box. We have competitive pay, equity with significant upside, and intentionally design our benefits to encourage healthy and well-balanced employees, flexible schedules and time off. We even offer a sabbatical after every five years of service so you're able to pursue and enjoy what matters most to you. And of course, we wouldn't be a technology company in Austin without a ping-pong table and free snacks in our break room. Join us! Zello provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. All Zello personnel are required to comply with defined security, privacy, and compliance requirements applicable to their role along with requirements that are applicable to all Zello personnel.
    $33k-51k yearly est. Auto-Apply 21d ago
  • Human Service Specialist (Austin)

    Aa270

    Family support specialist job in Austin, TX

    Human Service Specialist (Austin) - (826558) Description WHO WE ARE:The mission of the Texas Workforce Commission (TWC) is to promote and support a workforce system that creates value and offers employers, individuals and communities the opportunity to achieve and sustain economic prosperity. To support our mission, we are seeking to fill a Human Service Specialist VI position. This position is located at Criss Cole Rehabilitation Center at 4800 N. Lamar, Austin, Texas. TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas. Benefits to working for TWC include:- Competitive starting salary: $3,409. 83-$4,673. 08/month- Defined Retirement Benefit Plan- Optional 401(k) and 457 accounts- Medical Insurance - Currently, the state pays 100% of the health plan premium for eligible full-time employees and 50% of the premium for their eligible dependents. Eligible part-time employees get a 50% state contribution for themselves and 25% for their dependents. Employees pay the remainder of the premium by paycheck deduction before taxes are withheld. - Optional Benefits such as dental, vision, and life insurance- 8 hours' sick leave per month- 8 hours' vacation leave per month with potential to earn more with longevity- Employee Assistance Program (EAP) services- Additional benefits for active employees: ************ ers. texas. gov/Active-Employees/Health-Benefits. WHAT YOU WILL DO: The Human Service Specialist VI works collaboratively as a member of the rehabilitation team, performing advanced and/or supervisory (senior-level) administrative support, technical program assistance and case management work utilizing the electronic case management system to assist the Center Vocational Rehabilitation Counselor (CVRC) in providing timely services to customers at the Criss Cole Rehabilitation Center (CCRC) in order to achieve successful, quality outcomes while promoting the Texas Confidence Builder's philosophy. The Human Service Specialist VI is hired by and reports to the CCRC Deputy Director and works under minimal supervision, with considerable latitude for the use of initiative. Establishes and maintains appropriate business relationship with providers, customers, and staff. Selected candidate must be willing and able to participate in a blindfold-immersion training program. YOU WILL BE TRUSTED TO:-Provider caseload support services to include assistance to counselors, purchasing of customer equipment and supplies, assistance with customer. -Budget management and other budget projects utilizing automated systems and tools; caseload management support; purchasing and financial monitoring, translating. -Program materials into Braille; creating and maintaining simple to moderately complex spreadsheets; compiling and analyzing complex data and producing. -Statistical reports; reviewing manuals and procedures; coordinating the purchasing and distribution of office supplies by entering purchase requisitions. -Place orders, verifying receipt of consumer and agency purchases, tracking, and monitoring complex reports on purchases and travel; tracking special projects. -Develop, coordinate, and maintain filing systems and retrieving information, hardware and software troubleshooting. -Mentor and trains other staff as required. -Perform other duties as assigned to maintain the efficient and effective operation of the unit. YOU QUALIFY WITH: -Four years of full-time experience in human services, social science, business, or a related field. -Relevant academic credits may be applied toward experience qualifications for this position. VETERANS: Use your military skills to qualify for this position or other jobs! Go to www. texasskillstowork. com to translate your military work experience and training courses into civilian job terms, qualifications and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: *********** sao. texas. gov/Compensation/MilitaryCrosswalk/MOSC_SocialServices. pdf HOW TO APPLY: To be considered, please complete a State of Texas Application for Employment and apply online at www. workintexas. com or on Taleo (Job Search). TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301. 042. Primary Location: United States-Texas-AustinWork Locations: Austin:4800 N Lamar-Criss Cole 4800 N Lamar Blvd Ste 330 Criss Cole Austin 78756Job: Social and Human Service AssistantsOrganization: TWC Business UnitSchedule: Full-time Employee Status: RegularJob Type: StandardJob Level: Non-ManagementTravel: Yes, 10 % of the TimeJob Posting: Dec 20, 2025, 6:00:00 AMWork From Home: No
    $3.4k monthly Auto-Apply 17h ago
  • Child Care Specialist

    University of Texas-Austin 4.3company rating

    Family support specialist job in Austin, TX

    Job Posting Title: Child Care Specialist ---- Hiring Department: University Child Development Center ---- All Applicants ---- Weekly Scheduled Hours: 40 ---- FLSA Status: To Be Determined at Offer ---- Earliest Start Date: Ongoing ---- Position Duration: Expected to Continue ---- Location: AUSTIN, TX ---- Job Details: General Notes Your skills will make a difference. You'll be working for a university that is internationally recognized for our academic programs and research. Your work will make a difference in the lives of FAS staff, thereby enhancing the student experience. If you're the type of person that wants to know your work has meaning and impact, you'll like working in our department and for UT Austin. UT Austin provides an outstanding benefits package including but not limited to: Competitive health benefits (employee premiums covered at 100%, family premiums at 50%) Voluntary Vision, Dental, Life, and Disability insurance options Generous paid vacation, sick time, and holidays Teachers Retirement System of Texas, a defined benefit retirement plan, with employer matching funds Additional Voluntary Retirement Programs: Tax Sheltered Annuity 403(b) and a Deferred Compensation program 457(b) Flexible spending account options for medical and childcare expenses Robust free training access through LinkedIn Learning plus professional conference opportunities Tuition assistance Expansive employee discount program including athletic tickets Free access to UT Austin's libraries and museums with staff ID card Free rides on all UT Shuttle and Austin CapMetro buses with staff ID card For more details, please see: ****************************************** and ******************************************************* . Purpose To care for and teach young children in a child care environment. Responsible for providing a variety of functions in care giving and teaching in a child care learning environment. No Sponsorship Must be authorized to work in the United States on a full-time basis for any employer without sponsorship. Responsibilities Create and implement developmentally appropriate lesson plans. Supervise and care for children in the 3-5 year age range both indoors and outdoors. Communicate daily with parents. Supervise assistant. Required Qualifications High school graduation or GED. One year of experience working with young children in a licensed child care center. Relevant education and experience may be substituted as appropriate. Preferred Qualifications Hands on experience leading 0-5 year olds. Formal training in a child related field. Previous experience working in an accredited center. Previous lead teacher experience teaching pre-k. Stable work history. Bilingual a plus. Salary Range $50,000 Working Conditions May work around standard office conditions. Use of manual dexterity. Climbing of stairs. Lifting and moving. Sitting on floor with children Exposure to various bodily fluids. Working indoors and outdoors. Lifting up to 30 lbs. Required Materials Resume/CV 3 work references with their contact information; at least one reference should be from a supervisor Letter of interest Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes. Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above. ---- Employment Eligibility: Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval. ---- Retirement Plan Eligibility: The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length. ---- Background Checks: A criminal history background check will be required for finalist(s) under consideration for this position. ---- Equal Opportunity Employer: The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions. ---- Pay Transparency: The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. ---- Employment Eligibility Verification: If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university. ---- E-Verify: The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university's company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following: E-Verify Poster (English) [PDF] E-Verify Poster (Spanish) [PDF] Right To Work Poster (English) [PDF] Right To Work Poster (Spanish) [PDF] ---- Compliance: Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031. The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.
    $50k yearly Auto-Apply 60d+ ago

Learn more about family support specialist jobs

How much does a family support specialist earn in Pflugerville, TX?

The average family support specialist in Pflugerville, TX earns between $26,000 and $55,000 annually. This compares to the national average family support specialist range of $24,000 to $55,000.

Average family support specialist salary in Pflugerville, TX

$38,000

What are the biggest employers of Family Support Specialists in Pflugerville, TX?

The biggest employers of Family Support Specialists in Pflugerville, TX are:
  1. Opportunities for Williamson and Burnet Counties
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