Family support specialist jobs in Royal Oak, MI - 1,568 jobs
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Property & Casualty Insurance Advocate
Qualfon
Family support specialist job in Highland Park, MI
Qualfon is hiring Property & Casualty Insurance Advocate, you will be a trusted resource for our members, helping them navigate their insurance needs with confidence and clarity. This is a service-focused role, no sales, where you will respond to inbound inquiries and provide expert guidance on personal lines insurance products. You will work onsite in Highland Park, balancing multiple systems and communication channels to deliver a seamless and personalized experience
Hourly pay rate - $23.50
Veterans and their family members are encouraged to apply.
Responsibilities:
Engage with members via phone, email, and other channels to assist with quotes, new policies, billing inquiries, underwriting questions, and policy changes.
Build rapport and trust by asking thoughtful questions, understanding member needs, and offering accurate solutions to minimize transfers and escalations.
Process insurance transactions such as endorsements, cancellations, and coverage updates while ensuring compliance with industry regulations and internal policies.
Collaborate with insurance carriers and internal teams to resolve issues and provide timely, accurate information.
Maintain required certifications and actively pursuing opportunities to grow product knowledge.
Meet performance metrics related to service quality, responsiveness, and member satisfaction.
Qualifications:
Must have a valid MI Property & Casualty license in hand
High School diploma or GED required; some college degree preferred.
At least 6 months of customer service experience required (healthcare, retail, hospitality, food and service industry); some contact center experience is a plus.
Strong written and verbal communication skills with a professional and empathetic tone.
Ability to multitask across multiple applications while maintaining focus and accuracy.
Must have an Active Property & Casualty or Personal Lines license
Typing speed of 20 WPM with 90% accuracy.
Solid understanding of insurance compliance and regulatory standards.
Strong research and internet skills; quick learner across various subjects and systems.
Basic technical troubleshooting skills and comfort with digital tools.
EQUAL OPPORTUNITY STATEMENT QUALFON is an equal opportunity employer. QUALFON provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, national origin, age, disability, genetic information (including testing and characteristics), marital status, ancestry, status as a covered veteran, uniformed servicemember status and any other characteristic protected under applicable federal, state or local law.
If you would like to fill out a Voluntary Self-Identification of Disability Form, please visit us at Qualfon.com/join-us - ****************************
$23.5 hourly 3d ago
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Case Manager- Family Preservation
Care of Southeastern Michigan 3.2
Family support specialist job in Roseville, MI
Job Title : Case Manager - Family Preservation Status : Full Time, Hourly (Non-Exempt) Salary : $21.00 per hour Benefits:
Generous Paid time off and holidays
Flex work schedule Monday - Friday
Medical,
Dental,
Vision,
Life Insurance
Job Summary
Maintain an assigned caseload and deliver intensive case management services to families referred by Macomb County DHHS who are at risk of child removal due to abuse and/or neglect associated with substance use or misuse. This service aims to supportfamilies to break the cycle of addiction, improve communication, and build healthier relationships.
Description of responsibilities:
Conducts screenings and comprehensive assessments for substance use disorders
Implements and monitors treatment plans that are developed with a person-centered/family-centered philosophy.
Identify treatment referrals/resources within the community appropriate to meeting the needs of the individuals served.
Facilitate monthly educational workshops on substance use prevention topics and the negative impacts of substance use.
Required experience:
Previous experience working with families/adults with substance use disorders.
Knowledge and understanding of Recovery Oriented System of Care and Trauma Informed Services.
Individuals with experience working in the child welfare system are encouraged to apply!
Required skills / education: A bachelor's degree in social work, sociology, psychology, family ecology, consumer/community services, family studies, family and/or child development, guidance/school counseling, counseling psychology or criminal justice.
Care of Southeastern Michigan is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$21 hourly 15d ago
Local home daily
10-4 Truck Recruiting
Family support specialist job in Sterling Heights, MI
Class A CDL Solo Truck Driver - RECENT GRADUATES OK!
*****Please read to make sure you qualify :)
Average $1100-1500.00+ Weekly
Monthly Performance bonuses
Tuition Reimbursement program
Home WEEKLY
Dedicated lanes through IN, OH, MI, KY, AND IL
Loads no further than 400 miles from home
53' Dry Van
No touch freight
Miles-1600-2000 weekly
Weekly Pay via Direct Deposit
Great Benefits
Regional/dedicated route
You can take your truck home
REQUIREMENTS:
Must be at least 21 Years of Age
No experience necessary-WILL TRAIN. Must have a valid CDL
No Sap drivers
Clean criminal background
No more than 2 MV's in the last 2 years
No 15 mph over speeding tickets in the last 12 months
No year long gaps of unemployment in the last 7 years unless in school-self employment has to be verifiable
Can't be terminated from the last trucking position
Must be able to pass a hair test
No DUI/DWI
BENEFITS:
401(k)
Dental insurance
Employee assistance program
Health insurance
Paid orientation
Paid toll fees
Paid training
Referral program
Vision insurance
Newer Freightliner-Double beds-refrigerators- No cameras on driver
Pet and passenger friendly
Language:
English (Required)
License/Certification:
CDL A (Required)
Work Location: Midwest
APPLY TODAY FOR MORE DETAILS-Please be prepared to complete a short 5 minute application upon contact. :)
$1.1k-1.5k weekly Auto-Apply 60d+ ago
Home Visitor
Gccard Head Start
Family support specialist job in Flint, MI
Early Childhood/Home Visitor
HOME VISITOR
Salary:($19.65-$26.20), depending on education and experience, 40 hours per week, 52 weeks per year. Full benefit package included (sick, vacation, personal days, family health, dental plan, retirement, etc.)
General Statement of Duties: Plans and implements weekly home visits throughout Genesee County for families with children under 3 and bi-monthly socialization groups. Assists parents in working with their children to meet appropriate developmental and family goals.
Minimum Qualifications: Associates degree in child development, early childhood education, child psychology or social work OR Bachelor degree in early childhood education, child psychology or social work. Must have access to reliable transportation.
PLEASE UPLOAD RESUME, TRANSCRIPTS AND 3 PROFESSIONAL LETTERS OF REFERENCE.
PROCEDURE TO APPLY FOR ABOVE POSITIONS:
All qualified applicants and eligible in-house applicants can apply online at *********************** OR come to the GCCARD Head Start office at 711 N. Saginaw St, Suite 206, Flint, MI 48503 to complete an application, submit a resume, transcripts and 3 professional letters of reference OR mail items indicated to the address listed above. A complete official transcript will be required prior to appointment. Must have access to reliable transportation. No copies will be made at this office.
Applications will be accepted until January 19, 2026 - 4 pm.
*Eligible In-House applicants are those individuals who have worked for the Head Start program in a full-time, part-time, and/or temporary capacity for at least 12 consecutive weeks within the last 12 months or a GCCARD Head Start parent. All In-House candidates must meet the minimum requirements and submit a separate application, resume, and transcripts for each position applied for.
$19.7-26.2 hourly 14d ago
Family Support Specialist - Contingent Afternoons
Samaritas 4.0
Family support specialist job in Westland, MI
Details
FAMILY SUPPORTSPECIALIST - WESTLAND, MICHIGAN
Do you have Family Support experience? This is a hands-on, CONTINGENT AFTERNOONS role, requires someone with empathy and the understanding that this is an ever-changing job. No two days will be the same. There could be housekeeping, kitchen duty, med passing, helping residents with hygiene, preparing rooms for new residents, de-escalating situations...all while showing compassion for families in a state of transition for a variety of reasons. We meet people where they are on life's journey with no judgement.
This role pays $19.00 per hour. The work hours are 3p - 11:30p ::: Week One you will work on Saturday. Week Two you will work on Saturday AND Sunday. Then you start again with the Week One schedule...and repeat the Week Two schedule. Simply said, you will work EVERY Saturday from 3p - 11:30p and those same hours every OTHER Sunday.
Welcome to Samaritas Nation!
Samaritas is a Michigan-based human service organization that connects people with families and communities, empowers them to live their fullest life possible, and creates a ripple effect of transformation. The reference to the work of the Good Samaritan in our name is especially fitting as it is consistent with our mission, values and the services our faith-based company provides.
APPLY TODAY! #BeTheRock, creating ripples of positive transformation in the lives of those we are entrusted to serve!
_________________________________________________________________________________
Assists families in daily living in accordance with their individual case plan.
Duties and Responsibilities
Complete assignments to support resident service plans and Centers' programs in accordance with Center, Division and contract requirements.
Document all relevant shift activity in 'log book' according to Center policy.
Review resident log daily and document resident activities daily.
Assist in conducting telephone and walk-in intakes for prospective residents; make referrals to community resources and services.
Provide medications in accordance with resident's medical chart; document in resident chart.
Monitor residents' behaviors; report incidents/violations orally and in writing to Program Manager.
Prepare and distribute meals for residents; maintain cleanliness of kitchen and dining areas on assigned shift to include but not limited to dishwashing.
Perform housekeeping duties in resident rooms, including but not limited to cleaning, vacuuming, wiping, sanitizing, and preparation of vacant resident rooms. Serve as a mentor to Family Support Workers. Provide initial and ongoing training as required.
_________________________________________________________________________________
Job Qualifications
Education, Training, and Licensure/Certification
Training or college courses in social work or human services preferred.
Required to attain and maintain Food Handler's Basic certification.
Experience
One year experience providing direct service to clients in social services, residential or a community service setting preferred.
#directcare #homeless #socialwork #casework #residential
$19 hourly Auto-Apply 14d ago
Housing Advocate (FT Midnight)
Neighborhood Service Organization Inc. 3.9
Family support specialist job in Detroit, MI
Approach and engage shelter clients and activities using Compassionate care approaches and interventions to facilitate and motivate Clients toward permanent housing and positive change. Observes and interacts with Clients throughout the facility to ensure safety and assist with reaching positive program outcomes and supportive services.
Responsibilities:
Practices the NSO's treatment model, ethics, standards of conduct and procedures.
Committed to continuing professional growth by reading various forms of Organization or professional literature, attending scheduled orientation, training classes, workshops, and cross training by observing groups and staff.
Reports all program information to supervisors or assigned persons based on policies and procedures, including CAM staff and other program teams to be used for housing and program planning. This will include emotionally challenging situations.
Perform intake screening and orientation for new clients entering shelter
Responsible for de-escalating Clients and guiding persons needing crisis assistance and using training, tools, and sound judgement to minimize challenging or aggressive behaviors.
Responsible for monitoring medications as prescribed by medical professionals and following medication monitoring policy.
Responsible for modeling, practicing, supporting, and articulating the NSO's treatment philosophy to clients, volunteers, donors, and other staff.
Responsible for supporting the completion, accuracy, and documentation of Clients intakes in accordance with NSO's Documentation Policy.
Responsible for communicating organization procedures and expectations, including Shelter expectations to clients.
Responsible for positive and professional interactions with Clients, coworkers, volunteers, donors and organization partners.
Responsible for assisting in providing and documenting referrals to other community services, appropriate for client support and care.
Assist in providing education, training, and coaching to Clients regarding establishing and maintaining permanent housing.
Responsible for learning and accurately inputting data into the Homeless Management Information System (HMIS).
Committed to solving problems with Clients and other co-workers to ensure a positive and productive working environment.
Maintain positive community relations with key community partnerships including but not limited to law enforcement and community mental health.
Support the facilitation and document all safety drills/tests and actual incidents, including critical incidents, emergency plan drills or actual events and shift logs or report
Perform routine health and safety checks on all shelter clients
Assist in monitoring and maintaining a safe and secure environment
Assist with serving meals to shelter residents
Provide support to clients in achieving independence with activities of daily living, such as hygiene, grooming, and daily routines.
Stock and organize supplies
Assist in maintaining the cleanliness and organization of the building
Accept & organize donated items
Answer and direct phone calls
Track, document, and communicate shelter census and bed inventory
Document incidents clearly and objectively in the form of an Incident Report
Attend monthly staff meetings and individual supervision
Complete all required training courses
Maintain compliance with all company policies and procedures and applicable rules and regulations of grantors.
Comply with and adhere to department and NSO policies and procedures.
Performs other duties related to the essential duties of the position and within the individual's capabilities as assigned by one's supervisor.
Professional Skills:
Ability to use technology, including Microsoft office, an electronic database.
Ability to document/communicate effectively verbally, in writing, and via email.
Ability to work effectively as a team, demonstrating a professional demeanor and maintaining clear lines of communication with teammates and leadership.
Professionally represent NSO and promote NSO mission and vision statements.
Promote a harmonious work environment.
Ensure consumer satisfaction through process of monitoring, improving, and delivering excellence in program services.
Open to new approaches and taking the steps to increase knowledge, skills and abilities, both from within and outside NSO.
Model the Pillars and guiding principles of NSO at all times.
Candidate Requirements:
High School Diploma or GED
Experience in customer service, human services or related field preferred but not required.
Some completion of college coursework in Social Work, Psychology or related field preferred but not required
Reliable Transportation
Working Conditions and Necessary Capabilities
Works in a homeless shelter type setting; uses a computer, telephone and other office equipment as needed, to perform duties.
The noise level in the work environment is variable, due to frequent contact with consumers
Seeing/vision, talking/speaking and listening/hearing are continuously required.
Ability to stand for long periods of time, walk long distances, bend, stoop, and lift-up to 25lbs.
May have exposure to cleaning chemicals as needed
May have potential exposure to airborne infectious agents, blood and/or bodily fluids during medical emergencies.
Ability to interact with clients using compassion, empathy, dignity, and respect.
Ability to adapt rapidly to changes in environment, policies, and protocols.
Neighborhood Service Organization is an equal opportunity employer and values diversity in its workforce. We encourage applications from all qualified individuals, including those with diverse backgrounds and those with disabilities.
$34k-43k yearly est. Auto-Apply 51d ago
Life Enrichment Specialist
27C-Grace Management Inc.
Family support specialist job in Detroit, MI
Job Description
Pay $75,000 - $85,000/year
with a 10/4 schedule - 10 days on with 4 days off per cycle
About Grace Management, Inc.
Grace Management, Inc. is a national leader in senior living, managing communities across the country that offer independent living, assisted living, and memory care. We're proud to foster a people-centered culture rooted in compassion, connection, and service. At Grace, you're more than an employee - you're part of a team dedicated to making a meaningful difference in the lives of residents and their families every day.
Why Grace Management?
Our tagline says it all: It's not like home. It
is
home. We're a mission-driven company dedicated to creating meaningful experiences for residents, families, and team members - and we're looking for someone who can help bring that story to life in a bold and innovative way. We believe the quality of our communities starts with the people who support them, which is why we're committed to help nurture a strong sense of belonging and professional growth.
Full-time benefits include:
PTO (Paid Time Off) and Holiday Pay: Take advantage of paid time off to maintain a healthy work-life balance.
Daily pay: Get paid daily, providing you with financial flexibility and control over your earnings.
Health/Dental Insurance
401K with employer match: Plan for your financial future with our 401k program.
Life Insurance: Company paid life insurance
Short and long-term disability: Financial security while you recover from an injury that puts you out of work
Referral Bonuses: Refer qualified candidates and earn rewards
Tuition Reimbursement: Invest in your education with our support
Employee Assistance Program: Connecting our employees with resources for handling personal challenges
Summary of Duties of the Life Enrichment Specialist
The Life Enrichment Specialist is a full-time travel position responsible for providing on-site leadership support to Grace Management, Inc. communities by filling open Life Enrichment and Village Program leadership roles on assignment. This position ensures consistency in programming, hospitality excellence, and resident engagement during times of transition, vacancy, or performance improvement. The Specialist will work in collaboration with the Resident Experience team to uphold company standards, mentor Life Enrichment Directors and Village Program Life Enrichment Managers, and provide training and stabilization support across the portfolio.
Essential Functions of the Life Enrichment Specialist
Serve as an interim Life Enrichment Director or Village Program Life Enrichment Manager during community vacancies, transitions, or leadership changes, ensuring a seamless continuation of engagement programs.
Travel to communities nationwide, providing hands-on leadership, training, and mentorship to Life Enrichment teams.
Demonstrate full understanding and support of the Grace Management, Inc. mission, policies, and hospitality standards, ensuring consistent compliance and service excellence.
Partner with the Vice President of Resident Experience to implement life enrichment initiatives, training programs, and engagement standards.
Support the Resident Experience team with facilitation of national training sessions and engagement-focused initiatives.
Provide mentoring and onboarding for new Life Enrichment Directors and Village Program Life Enrichment Managers, modeling professionalism and leadership.
Deliver virtual and on-site Vibrant Living orientation and ongoing training, ensuring high adoption across all communities.
Conduct community visits to observe operations, audit training compliance, assess engagement KPIs, and provide performance coaching.
Offer temporary leadership coverage during acquisitions, transitions, or special projects to stabilize programming and maintain a strong engagement culture.
Support development of action plans based on resident survey results and follow through on improvement initiatives.
Collaborate cross-departmentally with Sales and Dining teams to deliver integrated lifestyle experiences.
Assist in developing tools, templates, and best practices to enhance the delivery of engagement, hospitality, and life enrichment standards company-wide.
Demonstrates support of the Grace Management, Inc. mission (by actions and attitude), policies and procedures, and assures consistent compliance.
Support Resident Experience standards for Grace Management, Inc., working directly with corporate and community leaders to optimize department performance.
Supports Vice President of Resident Experience in development and implementation of life enrichment initiatives, training plans, and life enrichment standards.
Demonstrate exceptional command of the technology necessary to deliver virtual content and engagement on an enterprise scale.
Participates in operations team calls to remain updated on company/community information and to provide updates on life enrichment, memory care and hospitality and engagement initiatives in collaboration with the Resident Experience team.
Work with the Director of Hospitality and Engagement on the resident survey action planning process and completion of plan initiatives.
Participates in interviewing new Life Enrichment Directors, Life Enrichment Coordinators, or Village Program Life Enrichment Managers as requested.
Support the onboarding and coaching of Life Enrichment leaders (LEDs, LECs, and VPLEMs) across all levels of care as requested and assigned.
Assist with the implementation of quarterly engagement campaigns, holiday programming, and corporate initiatives.
Monitor resident engagement KPIs and provide follow-up coaching and support as needed.
Assist with the development and refinement of tools, documentation templates, and best practices for resident engagement, hospitality, and life enrichment.
Ensure programming culture is maintained and enhanced during times of change.
Partner with community and divisional leadership to align expectations during onboarding.
Non-Essential Functions of the Life Enrichment Specialist
Participates in projects or committees, as assigned.
Performs other duties, as requested.
Stay informed on industry trends and innovation in engagement and programming
Knowledge, Skills, Abilities, and Experience
Bachelor's degree in Gerontology, Recreation Therapy, Human Services, or related field preferred
Minimum of High School Diploma or GED equivalent and five years of relevant senior living community management experience or comparable post-high school education which may include vocational or college education; and three years of relevant multi-site senior living community management experience with proven leadership and management skills.
Prior experience with Life Enrichment and Hospitality.
Ability to travel full time (100%) to support community needs.
Valid Driver's License and a driving record that meets the requirements of Grace Management, Inc. insurance carrier.
Ability to accomplish goals and tasks by motivating others
Ability to read, write and speak English.
Excellent computer skills including: Windows, Office, Word, Excel, Outlook, internet based and property management programs.
Solid ability to interact and build relationships.
Demonstrate competence in oral and written communication.
Must be organized, attentive to detail, and possess a positive, friendly and professional demeanor.
Exceptional grammatical and writing skills, proficient with email process and etiquette.
Must have the interpersonal skills to work with various levels of people, associates, and residents.
Be in good physical health and free of communicable diseases.
Physical requirements include bending, standing, lifting, stooping, sitting, walking, stretching, and ability to lift/carry up to 40 pounds.
Adhere to and carry out all Grace Management, Inc. policies and procedures
There is no greater way to elevate your career than by contributing your passion and skill to a senior living community. Grace Management, Inc. is committed to helping nurture a sense of belonging by helping you grow professionally. The quality of our communities is determined by the quality of our employees.
$75k-85k yearly 27d ago
Child Life Specialist
Corewell Health
Family support specialist job in Troy, MI
Beaumont Troy Hospital
In response to the health care needs of a growing community, in 1977, Corewell opened a new 189-bed hospital on rural farmland in Troy. Today, Corewell Health Beaumont Troy Hospital has grown to 530 licensed beds and offers a comprehensive array of health care services, continuing to develop to meet the needs of the growing communities it serves.
Scope of Work
The Child Life Specialist is responsible for providing therapeutic play opportunities and assisting children with coping skills before, during and after medical procedures. Utilizing developmentally appropriate play, preparation, education and creative expression activities, the Child Life Specialist provides support to children and families in order to lessen the stress of the hospital experience.
Qualifications
Required Bachelor's Degree in Therapeutic Recreation, Child Development or related field.
Successful completion of Child Life Internship under the direct supervision of a Certified Child Life Specialist who meets the basic requirements for supervision as recommended by the Association of Child Life Professionals (ACLP). Required
CRT-Child Life Specialist (CCLS) - CLCC Child Life Certification Commission 1 Year required
How Corewell Health cares for you
Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.
On-demand pay program powered by Payactiv
Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
Optional identity theft protection, home and auto insurance, pet insurance
Traditional and Roth retirement options with service contribution and match savings
Eligibility for benefits is determined by employment type and status
Primary Location
SITE - Troy Hospital - 44201 Dequindre Road - Troy
Department Name
Nursing Operations Child Life - Royal Oak Hosp
Employment Type
Part time
Shift
Day (United States of America)
Weekly Scheduled Hours
16
Hours of Work
8am-4:30pm
Days Worked
Wednesday, Friday
Weekend Frequency
N/A
CURRENT COREWELL HEALTH TEAM MEMBERS - Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.
Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.
Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.
An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.
You may request assistance in completing the application process by calling ************.
$40k-74k yearly est. Auto-Apply 17d ago
Social Service Worker, Foster Care - Family Adoption Consultants, AFS - Full-Time
Axess Family Services
Family support specialist job in Sterling Heights, MI
Social Service Worker, Foster Care
Family Adoption Consultants, AFS
Full-Time, 40 Hours/Week
$41,600-$45,760/Year
Schedule: Variable including some evenings and weekends
GENERAL STATEMENT OF DUTIES: Performs independently a full range of assignments, using the methods and techniques required to complete the processes of services to birth families, foster families, and adoptive families.
ESSENTIAL RESPONSIBILITIES: Duties and responsibilities shall be completed promptly and expeditiously within the time frames outlined in the Family and Community Services agency policy, BCAL, MDHHS and ISEP.
1. Considerable contact with agency staff/personnel, clients, DHHS staff, court staff, referral sources, etc.
2. Work directly with children, biological families, foster families, adoptive families and other relevant individuals.
3. Comply with agency policies and procedures, COA regulations, federal and state requirements, and educational/certification/registry requirements.
4. Obtain and maintain appropriate training hours as required.
5. Utilize agency form letters, documents, informational materials, and other agency resources to facilitate organizational service.
6. Maintain accurate and confidential case records and information.
7. Provide recruitment and retention to foster families as needed.
8. Provide crisis intervention services, including being available on-call as needed.
9. Child Abuse or Neglect Reporting Responsibilities: Must report any suspected child abuse or neglect as required by state child protection statutes. Is knowledgeable about the statute and directs any questions about the statute to the appropriate protective services unit. Further understands that such suspected child abuse or neglect involving any FCS client or immediate family member must also be reported to FCS supervision.
10. Participate in phone calls, home visits, court hearings, and/or any other appointment/meeting pertaining to FCS clients as needed to ensure that services are being rendered to children and families appropriately.
11. Provide support, training and education with regards to foster care policy and procedure as required.
12. Conduct comprehensive assessments of individuals/families as needed and provide/secure appropriate services to address these needs.
13. Develop, implement and monitor case plans and services being rendered to clients.
14. Prepare and maintain clear and concise reports and documents according to agency/state licensing policies and procedures including but not limited to: service plans, legal documents, forms, and petitions.
15. Attend all court hearings as required and provides accurate testimony and recommendations regarding case progress and services rendered to children and families based upon assessments completed.
16. Provide transportation assistance to clients as appropriate.
17. Complete investigations in accordance with state or agency regulations, as required.
18. Perform all other tasks as needed and/or assigned.
Requirements
QUALIFICATIONS:
1. Knowledge of agency policy, procedures and overall operations preferred.
2. Knowledge of State and Federal social welfare laws and policies including DHHS policy, BCAL ISEP, the Child Protection Law and all relevant court requirements and procedures preferred.
3. Ability to maintain records, prepare reports, conduct correspondence, communicate verbally with a range of clients and professionals, and maintain favorable public relations.
4. Knowledge of social work theory methods, principles, practices, techniques, and language for casework, group work, and community organization.
5. High level of communication skills, decision making skills and problem solving techniques.
6. Ability to navigate computer systems comfortably.
7. Ability to work independently.
8. Be of good moral character and demonstrate emotional stability, and professionalism.
9. Develop and maintain the ability, knowledge, experience, training and skills to perform duties and responsibilities of the position.
10. Must not show any evidence or indication of the following behavior, which would constitute immediate grounds for dismissal:
· Any convictions involving child abuse or neglect
· Location on the Central Registry
· Any participation in the abduction, sale or trafficking of humans
· No unethical conduct impeding the best interests of children
· No felonies involving harm or threatened harm to an individual within the 10 years immediately preceding the date of hire.
11. Valid Michigan Driver's License and ability to meet agency requirements for driving insurability, if applicable.
12. Must be able to meet agency requirements for criminal back ground and central registry checks.
MINIMUM EDUCATIONAL/LICENSURE REQUIREMENTS:
Possession of a Bachelor's or Master's degree with a major in one of the following human services areas: social work, sociology, psychology, family ecology, consumer/community services, family studies, family and/or child development, guidance/school counseling, counseling psychology, criminal justice, human services, interdisciplinary studies in social science, education, law enforcement, forensic psychology, behavioral science, gerontology, special education, education of the emotionally disturbed or education of the gifted. Successfully complete all initial and ongoing training requirements.
MINIMUM EXPERIENCE REQUIREMENTS:
One year experience as a social service worker and completion of CWTI in foster care or adoption preferred.
$41.6k-45.8k yearly 6d ago
Manager of Youth and Family Counseling Services
South Oakland Shelter 3.7
Family support specialist job in Royal Oak, MI
Title: Manager of Youth and Family Counseling Services Starting Salary: $52,000, salary commensurate with experience About Lighthouse Lighthouse MI is a growing non-profit, established in 2019 when Lighthouse of Oakland County and South Oakland Shelter joined forces to offer a stronger collective response to poverty in our Metro Detroit community. With over 80 years of combined experience, Lighthouse serves as a beacon of hope to our neighbors who need it most by offering assistance with basic emergency needs alongside housing programs and supportive services designed to support long-term economic stability. Lighthouse owns and operates Spero Housing Group, a subsidiary non-profit dedicated specifically to developing and operating high quality affordable, supportive housing for persons of low and moderate-income, and HandUp, a community and crowdfunding platform serving 100+ homeless service agencies and their clients across the United States.
Position Summary
The Manager of Youth and Family Counseling Services supports Lighthouse's Runaway and Homeless Youth (RHY) programs serving youth ages 10-24. This position will work within the Sanctuary, A Step Forward (ASF), and the Graduated Apartment program (GAP), supporting the clients and operations of each program. The Manger of Youth and Family Counseling Services will provide direct supervision and support to Counseling and Case Management staff, with a primary focus on Sanctuary and A Step Forward - two residential programs co-located within our Royal Oak office. As a key leader of the RHY management team, this position assists in coaching and indirect supervision of all RHY specialist staff and helps in managing overall program design, decision-making, and progression toward program objectives. The Manager of Youth and Family Counseling Services will be committed to implementing a trauma-informed and Positive Youth Development approach throughout their work
Responsibilities & Duties
Staff Management, Supervision, and Training Responsibilities:
* Recruit, train, and supervise skilled counseling and case management staff to support runaway and homeless youth and families, as needed.
* Assign cases on an ongoing basis, ensuring and effective and equitable caseload distribution that maximizes productivity and quality of services.
* Review case records and documentation for completeness, consistency, and quality of services provided.
* Facilitate weekly case conferencing with counseling, case management, and relevant program staff to support youth and family goals.
* Work with HMIS Administrator to monitor RHY-HMIS for data quality, completeness, and timeliness of case notes, service transactions, and other required data elements.
* Report program information, including explanation of program performance, direction, problems, and potential solutions, to Director.
* Work with the Director of Youth Programs to develop, implement, and supervise an annual training plan for counseling and case management staff.
* Support RHY team training plans and needs, including providing active, ongoing staff coaching and mentorship in partnership with the Manager of Youth Programs.
* Collaborate with the Director of Youth Programs and Manager of Youth Programs to build a strong team culture and rally around operational and strategic goals and vision.
* Assist in recruitment of counseling interns alongside other Lighthouse staff, and serve as main point of contact for clinical internship opportunities and supervision.
* Stay up-to-date with ongoing best practices, program implementation requirements, and program and agency standards. Train staff accordingly and maintain accountability.
* Ensure program implementation and activities are carried out in alignment with Lighthouse's objectives, motives and goals and to ensure that agency and program, goals or objectives are accomplished within prescribed time frame and funding parameters.
* Proactively evaluate individual and team performance on a regular and ongoing basis and provide ongoing training toward continuous improvement.
Direct Client Services
* Provide individual, family, and group counseling to interested parties through the Sanctuary, ASF, GAP, and Outpatient programs.
* For those participating in counseling services, complete an asset/needs assessments, psychosocial assessments, and assist clients in developing and implementing an Individual Service Plan outlining their goals and relevant actions steps.
* Ensure proper maintenance of all client files and records, including electronic records maintained in HMIS.
* Develop strong connections with other agencies to ensure appropriate and effective referral process and resource connections to meet youth and family needs.
General Responsibilities
* Ensure proper maintenance of clients files and records across the program, including electronic records maintained in HMIS.
* Assist with administrative operations, answering phones, and crisis calls as needed.
* Assist with rotating on call support in partnership with the Manager of Youth Programs.
* Work with Director and Manager of Youth Programs to maintain compliance with the Child Caring Institute License and funder rules and guidelines.
* Serve as an active member of the Lighthouse team, including attending Lighthouse staff meetings, leadership meetings and events and promoting inter-agency collaboration.
* Maintain agency approval to transport clients.
* In coordination with the Manager of Youth Programs, provide communication with the RHY team regarding new clients, exited clients, progress towards youth identified goals, and support needed.
* Enforce program rules, policies, and procedure and uphold agency values to maintain and safe, client-centered, and inclusive environment for clients, staff, interns, and volunteers.
* Perform other job-related duties as assigned.
Minimum Qualifications
* Master's Degree in Social Work, Counseling, or Psychology
* Licensed in the State of Michigan (LLMSW, LMSW, LLPC, LPC, TLLP, LLP).
* All Limited License Master Social Workers (LLMSW), Limited License Professional Counselors (LLPC), and Temporary Limited License Psychologists (TLLP) must receive their permanent license (LMSW, LPC, LLP) within 5 years from the issue date of the original limited/temporary license as published in the State of Michigan LARA system to continue their employment.
* Minimum of one (2) years of experience providing counseling services to teens, young adults, and families
* Strong clinical skills and knowledge base clinical care standards in the treatment of youth, children, and families, including those families affected by multiple issues (abuse, neglect, domestic violence, substance abuse, housing insecurity) and demonstrated ability and desire to help families from diverse cultures and backgrounds.
* Deep knowledge of foundational approaches and philosophies to support youth, including Trauma-Informed Care, Positive Youth Development, and Harm Reduction.
* Experience with and understanding of strong case management skills and approaches.
* Ability to pass a rigorous background check, including child welfare screenings and clearances
* Reliable transportation to transport clients and maintenance of automobile insurance
* Valid driver's license, Lighthouse reserves the right to require a driving record check for any employee where driving is an essential function of the position.
* Knowledgeable in Microsoft Office Suite and Google Apps,
* Flexibility and the capacity to prioritize tasks in a rapidly changing environment
* Ability to multitask effectively in a fast-paced environment
* Ability to work with a challenging and diverse population
* Ability to work evenings and/or weekends
Preferred Qualifications:
* Lived or professional experience working with people experiencing homelessness or extreme poverty levels in the US
* 5+ years experience in a youth counseling role
* An understanding of the social constructs impacting those experiencing economic instability
* Knowledge of the social services landscape in Oakland County and surrounding areas
* Ability to self-regulate and work independently while coordinating with other staff
* An appetite for innovation and creative problem-solving
* Harm Reduction, Positive Youth Development, Trauma Informed Care, Housing First, and SPDAT training
* Proven ability to work effectively with racially and ethnically diverse clients and teams
* Experience in managing and leading teams
* Ability to build consensus and resolve conflict; willingness to have difficult conversations
* Exceptional communication ability, both written and oral
* Ability to listen and accept feedback constructively
* Possess high emotional intelligence skills
* Unwavering personal integrity
* Ability to work in a fast-paced, demanding, constantly changing environment
Disclaimer:
The above statements describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Physical Demands:
The incumbent typically works in an office environment and uses a computer, telephone and other office equipment as needed to perform duties. The noise level in the work environment is typical of that of an office. Incumbent may encounter frequent interruptions throughout the workday. The employee is regularly required to sit, talk, or hear; frequently required to use repetitive hand motion, handle or feel, and to stand, walk, reach, bend or lift up to 20 pounds. Contact with the public in office environments may risk exposure to irrational/hostile behavior, contagious diseases, or contact with domestic animals. The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
$52k yearly 60d+ ago
Specialist - Child Welfare Services (Foster Care)
The Children's Center of Wayne County 3.8
Family support specialist job in Detroit, MI
Working in Child Welfare can be rewarding and very heart wrenching at times. It is a joy helping others because it absolutely requires one to give of themselves to help another. You will find you get more out of it then you realize.
Child Welfare Social Work is a field of social work that involves making sure children's needs are taken care of. You will be assisting children and families in need of assistance and support. Working here at The Children's Center of Wayne county allows you to be flexible in your schedule, the opportunity to obtain a wealth of trainings/workshops and being supported by a “Can Do Attitude” environment.
Does this sound like a position for you?
To qualify for this position you will need:
A minimum of Bachelor's Degree in one of the following fields required: Interdisciplinary Studies in Social Science, Education, Community Development, Law Enforcement, Forensic Psychology, Gerontology, Special Education, Education of the emotionally disturbed, Education of the gifted, Behavioral Science, Community Services, Counseling (Psychology), Criminal Justice (Administration), Early Childhood Studies, Family Ecology, Family Life Education, Family Studies, Family and/or Child Development, Guidance/School Counseling, Human Development and Family Studies, Human Services, Psychology, Social Work or Sociology
Prior child welfare experience in foster care or adoption case work preferred
CWTI training or certificate preferred
Knowledge or experience working with the agency's target population and knowledge of social problems and concerns of our families
You must be able to provide proof of having a current, valid driver's license, reliable transportation, and current automobile insurance.
If the position requires it, you must be able to provide proof of having a current, valid driver's license, reliable transportation, and current automobile insurance
Some of the responsibilities of this position are:
Assess the client/family at established intervals to (1) determine if their family reunification plan has changed, (2) evaluate the effectiveness of the treatment plan in meting pre-determined goals and (3) determine if services continue to be beneficial for the client. Revise goals and/or plan of services accordingly
Develop with the client/family and other service providers a treatment plan and service delivery plan based on needs identified, available community resources and financial resources of the client
Monitor foster homes at a minimum of once a month to ensure that proper care is being provided for the children, and that risk to children, youths, and families served are minimized
While you are taking care of our clients, we want to take care of you! TCC offers a Comprehensive Benefits Package including:
Medical & prescription coverage with a minimal employee contribution
100% employer paid dental & vision coverage for all full-time staff members & eligible dependents.
Employee life insurance & optional dependent life insurance
Accident & critical illness insurance
403(b) thrift plan with employer match after 1 year; fully vested after 2 years
Employee assistance program
Continuing education & full licensure stipend
Longevity pay after 3 years
160 hours of paid time off your 1st year, 200 hours your 2nd year, up to 280 hours
10 paid holidays
Approved site for the National Health Services Corps
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.
Revised: 8/19/19 pg. 1
K:\Recruitment Language\Specialist-CWS.docx
$40k-50k yearly est. Auto-Apply 60d+ ago
Youth Care Worker
Delta-T Group Inc. 4.4
Family support specialist job in Detroit, MI
Job DescriptionLocation: Detroit, MI 48205Date Posted: 12/30/2025Category:Education: Associates Degree
Delta-T Group connects professionals with client opportunities within the special education, social service, behavioral health, and disability sectors. With over 35 years in business, we have built a reputation for referring highly qualified professionals for rewarding short and long-term contract opportunities.
Our client is seeking youth care workers and life skill coaches who supports SS worker's function by providing information needed for treatment planning and recommending appropriate goals and objectives.
SUMMARY OF CLIENT'S DESCRIPTION OF THIS OPPORTUNITY
$16$22/ hourly.
Foster Care experience
Reliable transportation
MonFri (8:30a5p)
Ability to accommodate a flexible work schedule, including evenings and weekends.
Bachelor's degree in social work, sociology, psychology, family ecology consumer/community services, family studies, family and or child development, guidance/school counseling or a related area with 2 years of experience. Associate's or vocational degree with a minimum of 3 years of experience.
DTG ADVANTAGES
* Establish a relationship with one of the nation's largest referral agencies for behavioral-health.
* Compensation processed weekly
* Increase or decrease your schedule at your discretion: choose opportunities that best fit your schedule
* Accessibility to grow professionally.
* Access to a broad array of client opportunities
Title: Youth Care WorkerClass:Type: TEMPORARYRef. No.: 1287107-18BC: #DTG112
Company: Delta-T Group Detroit, Inc.Contract Contact: Contract Submit DTOffice Email: *********************** Office Phone: ************Office Address: 21415 Civic Center Drive, Suite 302, Southfield, MI 48076
About Us: Each Delta-T Group office is separately incorporated. Delta-T Group is a referral service for self-employed independent contractors seeking behavioral healthcare education and social service supplemental marketplace opportunities. Delta-T cannot guarantee any number or duration of referrals or opportunities as a result of your registration. When and if opportunities become available, you may accept or decline such referrals at your sole discretion.
$16 hourly Easy Apply 23d ago
Client Advocate
Trucordia
Family support specialist job in Detroit, MI
Extraordinary opportunity. Exceptional experience. Sometimes in life, you find yourself in the right place, at the right time, looking at an opportunity so extraordinary it cannot be ignored. At Trucordia, our company is built on wildly successful businesses in our communities across the country, and now we've come together to create the next great insurance brokerage. We offer an unrivaled combination of people, tools and solutions, and deliver exceptional experiences and opportunities for our employees, clients and stakeholders.
We celebrate both individual successes and collective accomplishments, making sure the industry recognizes the remarkable company we're building together, as well as the impact we're having on our clients and communities. Ranked as one of the fastest-growing companies in the U.S. for three consecutive years, we have more than 5,000 team members across 200 offices across the country, who actively, genuinely care about our clients, each other and the quality of our work, and in every interaction, represent a company that people want to work for and do business with.
Trucordia Values
We actively, genuinely
CARE
about our clients, each other and the quality of our work, and in every interaction, represent a company that people want to work for and do business with.
We
COLLABORATE
continuously because, together, we are more powerful and make amazing things happen for our clients and company.
We
LEAD
with intelligence, hunger, curiosity, energy and a future-focused attitude of “what's next”?
We are
RESULT-ORIENTED
, growth-focused and driven to out-perform expectations of what an insurance brokerage can achieve.
We
CELEBRATE
both individual successes and collective accomplishments, making sure the industry recognizes the remarkable company we're building together, as well as the impact we're having on our clients and communities.
Job Description
Reports To: Client Service Team Leader
Duties and Responsibilities:
Assist Account Managers with processing insurance transactions, including:
New and renewal policy processing
Endorsements, audits, cancellations, and restatements
Maintain up-to-date and accurate account information in the agency management system (AMS360)
Request and track information from carriers as needed
Collaborate with Client Executives and Client Managers on transactional service needs
Assemble and format client information packets and deliverables
Monitor billing, payments, and reconciliation issues
Analyze data and spreadsheets for internal and client use
Support document management, compliance checks, and reporting processes
Proactively identify and communicate any administrative issues or inconsistencies
Qualifications
High school diploma or equivalent
Strong attention to detail and organizational skills
Proficiency with Microsoft Excel and other Office applications
Excellent written communication and task follow-through
Interest in the insurance industry and a willingness to learn
Ability to work independently while taking direction from multiple team members
Additional Information
Please see our company Benefits:
Medical, Dental, Vision
Life and AD&D insurance
FSA / HSA
Commuter & Child Care FSA
Cancer Support Benefits
Pet Insurance
Accident & Critical Illness
Hospital Indemnity
Employee Assistance Program (EAP)
11 Paid Holidays
Flexible PTO
401K
Trucordia is an equal opportunity employer. We believe that every employee has the right to work in an environment that is free from all forms of discrimination. It is our policy that all decisions involving any aspect of the employment relationship such as hiring, compensation and training, promotions, transfers, discipline, and termination will be based on merit, qualifications, and abilities. Such decisions will be made without regard to age, ancestry, color, race, national origin, disability, protected medical condition, genetic information, military service, veteran status, citizenship status, religion, creed, sex, gender, gender identity, sexual orientation, pregnancy, childbirth, marital status, or any other condition, characteristic or activity protected by law. Discrimination based on any of these factors is contrary to our operating philosophy. Attention Recruitment Agencies: Trucordia does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered property of Trucordia, and we will not be obligated to pay a referral fee. This includes resumes submitted directly to hiring managers without contacting Trucordia's Talent Acquisition Department.
$34k-61k yearly est. 2d ago
Independent Advocate
Singlecare
Family support specialist job in Detroit, MI
Company:
SingleCare provides prescription benefit solutions directly to millions of people through its free-to-use prescription discount card. We have saved our users over $4B on prescription medications since 2015. We are working together to solve big problems and create value in an industry that is personal for everyone - healthcare.
SingleCare is the consumer-facing brand of RxSense, a privately held health technology company whose mission is to make prescription drugs more affordable for everyone.
Position Summary:
As an Independent Advocate, you will help drive growth for the SingleCare brand by visiting medical offices and educating office staff on our free prescription discount card, which has helped millions of people save up to 80% on their medications. Whether you are an established healthcare sales professional or just breaking into the field, SingleCare could be the perfect fit for you. We are looking for advocates in all major US cities.
Skills & Experience:
As an advocate, you will spend time visiting medical offices and educating office staff on the SingleCare discount card. You will build and maintain relationships with healthcare professionals and influence the long-term strategic marketing of SingleCare.
Exceptional interpersonal skills and ability to build strong relationships
Excellent verbal and written communication skills
Self-motivated & comfortable working independently
Pharmaceutical/Health-related sales experience is preferred but not required
Additional Details:
Comprehensive, on-demand training offered
100% commission-based opportunity with uncapped earning potential + monthly bonus incentives
Interested in Applying?
To be considered for the Independent Advocate opportunity, please fill out our application. All qualified candidates will be contacted directly.
$34k-61k yearly est. 60d+ ago
Sales Advocate
One Outsourcing
Family support specialist job in Detroit, MI
At One Outsourcing, an Authorized Retailer for Cricket Wireless, we pride ourselves in providing a simple, smart, make-your-day-better wireless experience for anyone who wants first-class nationwide wireless service at a value price, with no annual contract. Cricket Wireless powers a nationwide network that covers more than 308 million customers. Want to join a great company where your ideas and talents really matter? We are one of Cricket Wireless largest Authorized Retailers and were growing! Our dedication to our employees and our customers is relentless. We work hard, we have fun, and we meet goals! Join our Team, make it a career and let's help more customers discover the most valuable customer-focused service around
Wireless Sales Advocate Job Function:
We are looking for a result-driven retail Sales Associate to be responsible for all sales job duties, from generating leads to closing sales. Opening, closing, money handling, inventory counts, taking deposits to the bank, communicating sales and goals to the team throughout your shift.
Sales Associate duties
Working closely with customers to determine their needs, answer their questions about our products and recommend the right solutions. You should be able to promptly resolve customer complaints and ensure maximum client satisfaction. To be successful as a Sales associate, you should stay up to date with product features and maintain our store's visual appearance in high standards. Ultimately, the duties of a sales associate are to achieve excellent customer service, while consistently meeting the store's sales goals.
Responsibilities
Ensure high levels of customer satisfaction through excellent sales service Assess customers' needs and provide assistance and information on product features
Welcome customers to the store and answer their queries
Follow and achieve department's sales goals on a monthly, quarterly, and yearly basis “Go the extra mile” to drive sales
Maintain in-stock and presentable condition assigned areas
Actively seek out customers in store
Remain knowledgeable on products offered and discuss available options
Process POS (point of sale) purchases
Cross sell products
Handle returns of merchandise
Team up with co-workers to ensure proper customer service Build productive trust relationships with customers Comply with inventory control procedures
Suggest ways to improve sales (e.g. planning marketing activities, changing the store's design)
Qualifications
Skills Proven work experience as a Retail Sales associate, Sales representative or similar role Basic understanding of sales principles and customer service practices
Proficiency in English, bilingual is always welcomed
Basic Math skills
Working knowledge of customer and market dynamics and requirements Track record of over-achieving sales quota Hands-on experience with POS transactions
Familiarity with inventory procedures
Solid communication and interpersonal skills
A friendly and energetic personality with customer service focus
Ability to perform under pressure and address complaints in a timely manner
Ability to work flexible hours, including evenings, weekends, and holidays
$34k-61k yearly est. 11d ago
Adoption Specialist
Judson Center 3.8
Family support specialist job in Royal Oak, MI
POSITION DESCRIPTION Child & Family Services - Adoption Job Title: Adoption Specialist Reports To: Supervisor, Adoption Status: Full-Time FLSA Status: Exempt Our Mission: To provide expert, comprehensive services in southeastern Michigan that strengthen children, adults, and families impacted by abuse and neglect, autism, developmental disabilities, and mental health challenges so they are successful in their communities. General Acknowledgement: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and /or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Job Summary: The primary responsibility of an Adoption Specialist is to evaluate and select adoptive families for children referred to the program for adoption placement. Primary Duties and Responsibilities:
Implements and supports adoption placements.
Assesses needs and finds resources for children and families.
Attends case conferences and review hearings.
Participates in required trainings.
Attends all scheduled team meetings.
Assists with emergency situations by covering shift(s) as necessary.
Performs other duties as assigned.
Job Qualifications:
Experience with resource development for children and families in need.
Ability to work in a confidential manner, ensuring information is shared with internal and external individuals in an appropriate manner.
Proficient in Microsoft Word, Outlook, and Excel.
Concise grammatical skills.
Excellent oral and written communication skills.
Ability to provide culturally competent services that shows sensitivity to the service population's cultural and socioeconomic characteristics.
Core Competencies:
Customer Service - regularly respond to customers in a courteous and timely manner with focus on providing quality services.
Job Knowledge - demonstrate mastery of basic principles, techniques, and skills related to job, consistently applying technical and procedural competence.
Professionalism - consistently present a positive image of self and the agency, operating with integrity and credibility.
Planning & Organization of Work - reliably demonstrate time management skills through advance planning in order to deliver high quality work product within deadlines.
Relationship / Leadership - exhibit ability to develop cooperative relationships based on mutual respect and trust, treating others fairly, consistently listening, openly and actively encouraging others to express candid and differing views.
Judgement & Problem Solving - show ability to review facts and information using sound judgment to arrive at the most effective solution and when appropriate seek supervisory assistance.
Quality & Accuracy - consistently present work product that is thorough, accurate, and effective in accomplishing intended purpose of assignments.
Initiative & Independence - demonstrate ability to effectively complete work tasks with minimal direction from supervisor and take initiative to increase effectiveness of work and that of the department.
Reliability / Dependability - exhibit consistency in performance and reliably follows through on tasks and assigned responsibilities.
Temperament - maintain emotional control, a positive perspective, and effectively respond to stress on the job.
Education, Certificates, Licenses, Registrations:
Bachelor's degree in a social work or related human services field.
Must be able to attend and complete 9-week adoption pre-service training through the Department of Health and Human Services (DHHS). Completion is achieving a passing score.
Valid Michigan Driver's License, appropriate insurance and use of own vehicle.
Working Conditions:
Works in an office environment and in the community as needed.
Possible stressful environment working with families and court system.
Non-traditional hours occur often due to the need for evening and weekend visitation, events, and trainings, etc.
Fast paced, enthusiastic and team oriented workplace.
Physical requirements: None Direct reports: None
This description is intended to describe the type and level of work being performed by a person assigned to this job. It is not an exhaustive list of all duties and responsibilities of a person so classified. The employee is expected to adhere to all company policies and perform other duties as assigned for the good of the consumers, the program, the department and the agency.
$35k-48k yearly est. 60d+ ago
Child and Family Case Manager/Supports Coordinator
Genesee Health System 4.1
Family support specialist job in Flint, MI
$5000 Signing Bonus
Come join our team and make a difference in the lives of those in our community! Genesee Health System (GHS) is looking for energetic and caring people to join our dynamic clinical team.
We value our staff and think they deserve the best! Medical, vision and dental benefits available at no premium for our staff and their dependents. We also provide an annually loaded HSA of up to $2,500, a 5% match towards your retirement, generous paid time off (19 ½ days per year) AND 13 paid holidays.
GENERAL STATEMENT OF DUTIES:
Under the direction of the Supervisor, and as part of a team, provides case management and/or supports coordination in the home, office, and community for children/adolescents with serious emotional disturbances (SED), developmental disabilities, and/or co-occurring disorders; develops the person/family centered plan with the child, family and natural supports; assesses, links, monitors, coordinates services; assists families in working with the school systems, the court, child welfare and other community resources; works with the family, other professionals and natural support networks to provide support and structure for the child in the home and community; performs related work as required.
MINIMUM REQUIREMENTS:
Educational Requirements
Year(s) of Experience
Bachelor's degree in Social Work.
One (1) years experience in the evaluation and treatment of children or adolescents.
Bachelor's degree in a human service field (defined as Education, Counseling/Guidance or Psychology)
One (1) year experience in the evaluation and treatment of children or adolescents.
Preference:
Candidate with a Michigan Bachelor Level Social Worker (LBSW) credential.
ADDITIONAL REQUIREMENTS:
Must retain DCH qualifications as a Child Mental Health Professional.
Must have a valid Michigan driver's license, current automobile insurance, and the use of a vehicle during work hours. Ability to physically perform the tasks.
Essential Physical Demands:
Vision - Position requires the ability to visually assess details at both near and far distances, as well as to perceive depth and spatial relationships with or without reasonable accommodations.
Hearing - Position requires the ability to receive and respond to verbal communication with or without reasonable accommodations.
Lifting, Standing, and Walking With or Without Reasonable Accommodations:
Position requires the ability to lift up to 35lbs on an occasional basis
Position requires the ability to regularly stand for extended periods of time
Position requires the ability to walk at a minimum of 35% up to a maximum of 65%
Position will require the ability to occasionally stoop, bend, or reach to perform work tasks with or without reasonable accommodation
Position must be able to perform tasks requiring manual dexterity, including the use of hands and fingers for handling, grasping, typing, writing, or operating equipment with or without reasonable accommodation.
Veterans must submit Form DD214 to determine eligibility for Veterans' Preference
Interested applicants must clearly show they meet the minimum qualifications. Resume must include the following information: Name of employer, month/year you were hired, month/year you left, if the position was part-time or full-time, and the job duties you performed while in the position.
UNION: TEAMSTER
FLSA: NON-EXEMPT
$26k-30k yearly est. Auto-Apply 60d+ ago
Social Services Assistant
Trilogy Health Services 4.6
Family support specialist job in Romeo, MI
JOIN TEAM TRILOGY At Trilogy, you'll experience a caring, supportive community that values each team member. We prioritize meaningful relationships, genuine teamwork, and continuous growth. With the stability of long-term care, competitive pay, and exceptional benefits, Trilogy offers a work environment where you're supported, appreciated, and empowered to thrive in your career. If you're ready to join a team committed to your success, Trilogy is where you belong and thrive!
POSITION OVERVIEW
Assists the Director of Social Services in the implementation of social care plans and resident assessments in accordance with current federal, state, and local standards, guidelines, and regulations. Assists the Director of Social Services in ensuring that the medically related emotional and social needs of the resident are met/maintained on an individual basis.
Key Responsibilities
* Support residents and families by developing, reviewing, and updating individualized care plans and social service assessments.
* Guide Medicare, Medicaid, and other financial assistance resources to help residents access needed support.
* Document resident progress, services provided, and family interactions in a clear and timely manner.
* Collaborate with the care team, residents, and families to ensure smooth discharge planning and continuity of care.
* Participate in community outreach and planning efforts to support the well-being of residents and enhance campus services.
* Educate residents, families, and staff on social service programs, resident rights, and company policies.
* Assist in preparing for surveys and ensure compliance with state and federal regulations.
Qualifications
* High School Diploma or GED/HSE preferred
* 1-3 Years of Relevant experience preferred
LOCATION
US-MI-Romeo
Orchard Grove Health Campus
71150 Orchard Crossing Lane
Romeo
MI
BENEFITS
Our comprehensive Thrive benefits program focuses on your well-being, offering support for personal wellness, financial stability, career growth, and meaningful connections. This list includes some of the key benefits, though additional options are available.
* Medical, Dental, Vision Coverage - Includes free Virtual Doctor Visits, with coverage starting in your first 30 days.
* Get Paid Weekly + Quarterly Increases - Enjoy weekly pay and regular quarterly wage increases.
* Spending & Retirement Accounts - HSA with company match, Dependent Care, LSA, and 401(k) with company match.
* PTO + Paid Parental Leave - Paid time off and fully paid parental leave for new parents.
* Inclusive Care - No-cost LGBTQIA+ support and gender-affirming care coordination.
* Tuition & Student Loan Assistance - Financial support for education, certifications, and student loan repayment.
ABOUT TRILOGY HEALTH SERVICES
Since our founding in 1997, Trilogy has been dedicated to making long-term care better for our residents and more rewarding for our team members. We're proud to be recognized as one of Fortune's Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor's Top 100 Best Companies to Work. At Trilogy, we embrace who you are, help you achieve your full potential, and make working hard feel fulfilling. As an equal opportunity employer, we are committed to diversity and inclusion, and we prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
NOTICE TO ALL APPLICANTS (WI, IN, OH, MI & KY): for this type of employment, state law requires a criminal record check as a condition of employment.
Assists the Director of Social Services in the implementation of social care plans and resident assessments in accordance with current federal, state, and local standards, guidelines, and regulations. Assists the Director of Social Services in ensuring that the medically related emotional and social needs of the resident are met/maintained on an individual basis.
Key Responsibilities
* Support residents and families by developing, reviewing, and updating individualized care plans and social service assessments.
* Guide Medicare, Medicaid, and other financial assistance resources to help residents access needed support.
* Document resident progress, services provided, and family interactions in a clear and timely manner.
* Collaborate with the care team, residents, and families to ensure smooth discharge planning and continuity of care.
* Participate in community outreach and planning efforts to support the well-being of residents and enhance campus services.
* Educate residents, families, and staff on social service programs, resident rights, and company policies.
* Assist in preparing for surveys and ensure compliance with state and federal regulations.
Qualifications
* High School Diploma or GED/HSE preferred
* 1-3 Years of Relevant experience preferred
At Trilogy, you'll experience a caring, supportive community that values each team member. We prioritize meaningful relationships, genuine teamwork, and continuous growth. With the stability of long-term care, competitive pay, and exceptional benefits, Trilogy offers a work environment where you're supported, appreciated, and empowered to thrive in your career. If you're ready to join a team committed to your success, Trilogy is where you belong and thrive!
$27k-32k yearly est. Auto-Apply 35d ago
Family Support Worker - Part Time
Ennis Center for Children 4.5
Family support specialist job in Pontiac, MI
Family Support Worker
Status: Hourly/Non-Exempt
Full Time and Part Time Positions available!
This is a professional position that provides case management of assigned caseload working with assigned Agency consumers, their families, and the foster families. This position also provides instructive counseling activities, assisting with treatment goals, and placement planning and care in compliance with the requirements of applicable local, state, and federal regulatory and/or other accrediting agencies.
The Ennis Center for Children has been in operation since 1978 and has helped numerous children throughout the state of Michigan! Approximately 10,000 children in Michigan are involved in the child welfare system. Do you find yourself driven to help those children achieve lasting permanence? Are you an energetic and kind person, who wants to change the world one family at a time? The Ennis Center for Children is the place for you!
Qualifications (required at time of offer):
High school diploma or GED.
Prior experience working with consumers in a social-services setting preferred.
Excellent written and verbal communication/presentation skills.
Excellent organizational, analytical, and interpersonal skills.
Reliable transportation.
Able to work a flexible schedule, including weekends and holidays, with “regular “business hours set by the Agency.
Satisfaction of all employment eligibility and Agency hiring requirements.
Responsibilities (illustrative and not intended as inclusive; specific responsibilities may vary):
Ensures accurate, professional, and timely completion of all paperwork as required.
Coordinates or provides timely services and casework needs to all assigned Agency consumers, families, and foster families as required by Program-specific procedures, applicable contract terms, and/or applicable local, state, and federal regulatory and/or other accrediting agencies.
Monitors and provides necessary services to Agency consumers, families, and foster families. Coordinates treatment services with appropriate local, state, or federal agencies and/or community resources.
Attends, conducts, or participates in all case conferences, hearings, assessments, home visits, etc. as required.
Immediately apprise the appropriate Agency personnel of any potential emergency situation (supervisor and/or Program Director).
Provides other Agency-related duties as assigned.
Core Responsibilities (required of all Agency employees):
Promotes a positive working environment within the Agency.
Maintains professional and respectful demeanor with Agency employees, consumers, visitors, and the public.
Actively participates in training, staff meetings, and Agency activities as required.
Participates in special projects or additional assignments as required.
Complies with the Agency's Employment Policies & Procedures and Standards of Conduct.
Maintains as confidential all matters related to Agency affairs and refrains from internal and external discussions related to any employee, consumer, financial, or administrative issue except as required as part of job performance.
Benefits:
Full Time
Health Insurance
Flexible Spending Account option available
Health Saving Account option available
Vision Insurance
Dental Insurance
Paid Time Off
Life Insurance
Retirement Plan
Part Time
Holiday Pay
72 Hours of PTO
$35k-44k yearly est. 60d+ ago
Victim Advocate
Alternatives for Girls 3.3
Family support specialist job in Detroit, MI
Job Description
The Victim Advocate supports AFG's mission, and its goal to provide domestic violence advocacy services to victims/survivors of domestic violence in order to promote self-determination and safety.
Key Responsibilities:
Provide crisis intervention and empowerment-based, trauma-informed advocacy.
Coordinate advocacy needs,informationand referral services for AFG clients.
Provide info and education to help clients understand the dynamics of domestic violence.
Provide ongoing advocacy-based counseling and safety planning.
Engage in community networking activitiesto bothincrease access to services for individuals as well as to assist community service providers in understanding the dynamics of abuse.
Support clients as they navigate the civil and legal systems.
Collaborate with community partners such asthe Michigan Coalition to End Domestic and Sexual Violence (MCEDSV),JPand others.
Record relevant clientdata, serviceusageand referrals intothedatabase in a timely manner.
RepresentAFGanditsprograms in a positive light to clients, volunteers,fundersand the community.
Provide advocacy and support via the 24/7 emergency crisis line,as needed.
Provideon-goingtraining to AFG staff,volunteersand the community,as needed.
Perform otherduties,as assigned.
Demonstrated Abilities:
Solid organizationaland crisismanagement skills
Goodcommunicationskills,diplomacyand tact
Good decision-making,conflict-resolutionand effective listeningskills
Ability to workwith a diverse group of people whileexhibitingcultural sensitivity
Ability to handle crisis,cope with job stress andmaintainconfidentiality
Acquired Knowledge:
Requires an associate orbachelor's degree insocial work, human services or another related field of study and 2-3 years of experience working with domestic violence survivors
Additionalrelevant experience may be substituted for the degreerequirement
Requiresbasic computer software and Internetskills
Bilingual in English and Spanish preferred
This position requires regular driving. Incumbents must have reliable transportation, must possess a driver's license and automobile insurance, and must have a good driving record.
How much does a family support specialist earn in Royal Oak, MI?
The average family support specialist in Royal Oak, MI earns between $24,000 and $56,000 annually. This compares to the national average family support specialist range of $24,000 to $55,000.
Average family support specialist salary in Royal Oak, MI
$37,000
What are the biggest employers of Family Support Specialists in Royal Oak, MI?
The biggest employers of Family Support Specialists in Royal Oak, MI are: