Family support specialist jobs in Westminster, CA

Board Certified Behavior Analyst (BCBA) - Part Time! RCM Healthcare is currently seeking a Part Time BCBA to provide support students in the Culver City, California area. This is an incredible opportunity for many reasons, to name a few: Competitive wages Quick and easy onboarding process Reliable Schedule CPI / QBS Training Certification Medical, dental, and vision insurance offered School holidays and weekends off BCBA Responsibilities: Under the supervision of the Director of Special Education Services: Act as a resource on behavior management to Special Education staff. Provide coordination, consultation, and program development for behavior management processes. Assist in the development and implementation of Behavioral Intervention Plans. Act as case manager for students with behavioral needs placed in non-public school programs. Conduct functional behavioral assessments and prepare documents. Assist in soliciting meaningful involvement of parents in the implementation of positive behavior intervention plans and in the determination of appropriate placement. Provide clinical oversight and supervision for student cases. Provide and or coordinate staff development on behavior management. Assure district awareness of the provision of full educational opportunities in a least restrictive environment. Function as a cooperative and contributing member of district and multidisciplinary teams. Provide support in the implementation of the due process regulations. Collect and analyze data to support documentation on progress for Individual Education Plans. Other duties as assigned. BCBA Benefits: Monday - Friday Position 15-20 hours / week Holidays and breaks off BCBA Compensation Range: $50-63/hour - based on skilled and experience BCBA Licenses/Certifications Required: Active California BCBA License on the BACB BCBA Skills Preferred: Experience working in a school setting as BCBA About RCM Health Care Services Since 1975, RCM Health Care Services has specialized in providing school districts with equal access to Special Education services such as Speech-Language Therapy, Occupational Therapy, Physical Therapy, ABA Therapy, Behavioral and Mental Health services, Special Education Teachers, Paraprofessionals as well as Nursing services to many of the nation's top 100 school districts. Through years of experience of focusing on an educationally based approach, RCM Health Care Services understands exactly what school districts and providers need to meet student IEP goals. We proudly hold the Joint Commission Gold Seal of Approval as well. As a $200 million publicly traded company, we have the reliability, integrity and resources to meet the needs of students, staff and school districts nation-wide. RCM Health Care Services believe all students deserve the best education in order to be successful in the academic environment, home environment and community. Our number one priority is student success. Therefore, it is important we hire exceptional Special Education staff that have the same mission and values as RCM Health Care Services. Students' first. At RCM Health Care Services, you are a valuable team member. We believe you are important and we highly respect the knowledge and skills you have in order to help students' be successful. If you have a passion for students, student learning and the education field, we encourage you to apply to RCM Health Care Services. We believe you will make a big difference in the lives of children and adolescents. Please join us! INDK12 #AC1 #ACK12

Description & Requirements Description INTERCARE is now HIRING for ENTRY LEVEL positions in the West Los Angeles Area! ENJOY FLEXIBLE HOURS & PAID TRAINING! Compensation: $19.25- $23.00 per hour - Full time, Part time Education Requirement - must meet one of the following: - High School Diploma with at least one completed college course - High School Diploma and currently enrolled in college - Associates Degree or Bachelor's Degree Position Benefits: We will train you! Work with children to help them learn and grow! Paid training and paid drive time and mileage reimbursement (Federal rate) Learn Applied Behavior Analysis (ABA) Work variable hours per week Part-time, Part-time to Full-time, and Full-time You'll be trained and developed to provide in-home behavioral intervention to children affected by autism and their families Travel to client's homes/community settings, as required to deliver services Ongoing dedicated supervision & support to help you succeed & thrive! Education reimbursement programs Career advancement opportunities We are proud to be the highest rated established ABA organization on Glassdoor! Check out our rankings and reviews on Glassdoor! Learn more about us on YouTube! Service Areas: Hawthorne, Gardena, Redondo Beach, Torrance, Rolling Hills, and surrounding areas What We Are Looking For: Show a strong interest in working with kids Have previous experience working with children (preferred) Available in the afternoon/early evening Bilingual skills a plus but not required Must have own reliable transportation, and valid driver's license, auto registration and auto insurance Proof of immunization records and TB required Background check Physical Requirements: Walking, occasional running, standing, sitting, kneeling, stooping, crouching, crawling, twisting, reaching above head, bending and carrying up to 50 pounds Work may involve playing with children that can occur on the floor or settings where the furniture is child size Diligently attending to the safety of the child and surroundings is required Quick and sudden movements may be required Sustained physical exertion may be required for up to 45 minutes Closing: If you have experience in any of the following fields, we encourage you to apply: Behavior Analyst, Autism, Social Learning, Social Skills, Developmental Condition, Psychology, Sociology, Social Services, Children, ABA, Behavior Therapist, Behavioral Health, Behavior Specialist, ABA Therapist, Childcare, Teacher Assistant, Teacher's aide, Preschool Teacher, Paraprofessional, Youth Program Coordinator, Direct Support Professionals, Behavioral and Social Sciences, Behavioral Health Technician, Babysitting, Mental Health Specialist, Camp Counselor, Coach, Working with Children, Caregiver, Hospice care, Respite Care. Intercare Therapy will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box) Ordinance. Intercare Therapy supports a diverse workforce and is an Equal Opportunity Employer.

Board Certified Behavior Analyst / BCBA / Home Care RCM Healthcare is currently staffing Board Certified Behavior Analysts (BCBA) to provide support to In Home ABA Department to join our team. This is an incredible opportunity for many reasons, here's just a few: Extremely competitive wages Quick and easy onboarding process Reliable and Schedule Medical, dental, and vision insurance offered Flexible schedule. Late afternoons/evenings/weekends available. Remote or hybrid work is available pending approval. BCBAs assist clients and their families, provide oversight and supervision on cases, conduct assessment and treatment plans, and monitor and make data based decisions to support growth of clients. BCBA Responsibilities: Oversee client's treatment goals using ABA strategies/methodologies. Conduct behavioral assessments, develop treatment plans, provide parent training, monitor data and analyze trends, make data based decisions based on client needs. Work collaboratively with behavioral team to provide implementation of behavioral goals and home routines. Accurately collect data, graph data, and document session notes. Utilize CPI or QBS Safety Care de-escalation strategies and physical management as necessary for safety. Provide clinical supervision a minimum of 5% of hours worked for an RBT to maintain their RBT certifications. BCBA Qualifications: At least 1 year of behavioral experience. ABA experience in a home-setting preferred. BCBA/LBA certification. BCBA Key Competencies: Empathy, understanding of developmental stages, and understanding and ability to utilize ABA strategies. BCBA Physical Requirements: This is an active position that requires employee to work parallel with students in multiple settings. Additionally, students may test physical boundaries, which may require physical intervention. BCBA Compensation: $40.00 - $60.00 per hour #AC1 #ACK12

" Licensed Professional Counselor (LPC) Wage: Between $120-$131 an hour Licensed Professional Counselor - Are you ready to launch or expand your private practice? Headway is here to help you start accepting insurance with ease, increase your earnings with higher rates, and start taking covered clients sooner. It's all on one free-to-use platform, no commitment required. About you ● You're a fully-licensed Professional Counselor at a Master's level or above with LPC, LPCC, LCPC, LCPCS, LPCC-S licensure (accepted on a state by state basis), a valid NPI number, and malpractice insurance. ● You're ready to launch a private practice, or grow your existing business by taking insurance. About Headway Your expertise changes lives. Taking insurance makes it accessible to those who need it most. Every mental health provider who goes in-network with Headway supports people who'd otherwise be forced to choose between paying out of pocket, or not getting care at all. We make that process seamless - empowering you to accept insurance with ease, so you can do what you do best. So far, we've helped over 50,000 providers grow their practices, reaching countless people in need. How Headway supports providers - Start taking insurance, stress-free: Get credentialed for free in multiple states in as little as 30 days and start seeing covered clients sooner. - Built-in compliance: Stay compliant from day one with audit support and ongoing resources. - Expansive coverage: Work with the plans that most clients use, including Medicare Advantage and Medicaid. - Increase your earnings: Secure higher rates with top insurance plans through access to our nationwide insurance network. - Dependable payments: Build stability in your practice with predictable bi-weekly payments you can count on. - Built-in EHR features: Manage your practice in one place with real-time scheduling, secure client messaging, end-to-end documentation templates, built-in assessments, and more. - Free continuing education: Nurture your long-term professional goals and earn CEUs with complimentary courses on Headway Academy. How Headway supports your clients ● Increased access: Headway makes it easier for your clients to get the care they need at a price they can afford through insurance. ● Instant verification: Clients can easily check their insurance status and get the care they need without disruption. Please note: At this time, Headway can't support mental health professionals that aren't fully licensed. If your application was rejected for incomplete licensure, you're welcome to reapply once you have a valid license. "

Case Manager (Personal Injury) Work Model: Onsite, 5 days per week Compensation & Benefits Competitive base salary ($80,000-$100,000) depending on experience. Opportunity for bonuses based on firm performance. W2 position with access to a comprehensive benefits package through the firm's HR provider. Supportive environment with opportunities for career development and mentorship from senior attorneys. Join an elite Los Angeles personal injury firm handling high-volume, high-value cases-often 7- and 8-figure matters-with a strong reputation for exceptional litigation results. The firm currently manages 150-200 new cases each month and maintains an active litigation docket of approximately 25-30 cases per attorney. The legal team includes 3 attorneys (adding a 4th soon) and 8 experienced paralegals and litigation assistants who collaborate closely to deliver top-tier client outcomes. This role is ideal for a proactive, organized Case Manager who thrives in a fast-paced environment and wants to work on complex, life-changing personal injury cases. You'll work directly with the Trial Attorneys and leadership team, managing day-to-day case flow and ensuring seamless communication between clients, providers, and attorneys. Depending on experience, you'll either independently manage 50-80 active cases or take on a team lead role, overseeing 100-150 cases with support from two dedicated case assistants. In both capacities, you'll play a key role in preparing cases for settlement or litigation. Key Responsibilities Manage all aspects of assigned personal injury cases from intake through settlement or litigation handoff. Maintain consistent communication with clients to provide updates, gather documentation, and ensure a positive client experience. Coordinate medical treatment schedules and track client progress throughout recovery. Organize and maintain case files, ensuring timely completion of all records, reports, and correspondence. Work closely with attorneys and paralegals to prepare settlement packages, demand letters, and trial support materials. Assist in drafting and reviewing discovery responses, deposition summaries, and trial exhibits. Communicate with medical providers, insurance adjusters, and experts to facilitate efficient case progress. Track case timelines, deadlines, and compliance with court or procedural requirements. What We're Looking For: 3+ years of experience as a Case Manager or Paralegal in a personal injury law firm. Excellent organizational and multitasking skills with strong attention to detail. Ability to manage a large caseload efficiently in a high-volume environment. Strong written and verbal communication skills with a client-first mindset. Experience with case management software and Microsoft Office Suite. Team player who thrives in a fully onsite, collaborative environment.

RN Case Manager - Travel Assignment | West LA Medical Center, Los Angeles, CA If you're an experienced RN Case Manager who knows how to keep patient flow steady and care plans tight, here's a solid travel opportunity in Los Angeles. Location West LA Medical Center 6041 Cadillac Ave, Los Angeles, CA 90034 Schedule Monday-Friday 8:00 AM to 4:30 PM 40 hours per week | Standard timesheets What you'll handle You'll be supporting Utilization Management with a focus on safe, efficient patient transitions and care coordination. Expect a mix of review, planning, collaboration with interdisciplinary teams, and day-to-day case management responsibilities within a large Kaiser Permanente facility. Requirements • Active RN license (CA) • BLS • Recent experience in Case Management/Utilization Management • Strong assessment, coordination, and documentation skills • NUID not required Contract Info • Travel position • 1 opening • Classic contingent type • Start: ASAP upon clearance • 13-week standard Kaiser travel structure (40 hrs/week)

Board Certified Behavior Analyst (BCBA) - K‑12 School District (2025‑2026) 📍 Montebello, CA (90640) | 💼 Several positions available | 💰 Up to $69/hr + Winter/Spring break Bonusses + Milage (if applicable) About the Role Our dynamic school district seeks two compassionate, flexible Board Certified Behavior Analysts (BCBAs) to join a team of three BCBAs for the 2025‑2026 academic year. Based at our district office and supervised by a Program Specialist you'll travel to K‑12 school sites to observe students referred for behavioral support, conduct Functional Behavior Assessments (FBAs), and help shape behavior intervention plans that change lives. What You'll Do Lead Functional Behavior Assessments (FBAs): Conduct comprehensive FBAs to identify why a student engages in challenging behaviors and develop evidence‑based, individualized intervention strategiesadvancedautism.com. Develop Behavior Intervention Plans: Use data from observations and assessments to create targeted Behavior Intervention Plans (BIPs) that teach alternative, appropriate behaviors and support students' academic and social success Train and Empower Staff & Families: Provide ongoing professional development to teachers, paraprofessionals, and parents on proactive behavior intervention, de‑escalation strategies, and Applied Behavior Analysis (ABA) principles. Training topics include active listening, empathy, calm body language, non‑verbal cues, and co‑regulation techniquesbehavioradvantage.com. Collaborate Across Teams: Work closely with educators, administrators, and families to ensure strategies are consistently implemented; coach Registered Behavior Technicians (RBTs) and BCaBAs to maintain fidelity. Support Early Intervention: Advocate for early behavioral support and maintain thorough documentation. Regularly review data and adjust plans to meet student needs Stay Current: Engage in ongoing professional development and incorporate new ABA techniques, ensuring interventions remain evidence‑based. What We're Looking For Credentials: Master's degree in psychology, education, behavior analysis, or related field and current BCBA certification (required)autismspeaks.org. Experience: At least 1 year of school‑based ABA experience and experience implementing ABA interventions or supervising programs for students with autism (preferred). Knowledge & Skills: Deep understanding of functional assessment procedures and behavior intervention planning Ability to train others in proactive and de‑escalation strategies Familiarity with legal requirements such as IDEA 2004 mandating FBAs when students face significant discipline Personal Qualities: Flexible and adaptable-comfortable with caseloads that may change. Strong communication skills and willingness to travel to multiple sites. Commitment to equity, inclusion, and collaboration. Why Join Us? Competitive Compensation: Earn $63/hour and several thousand in bonuses, as well as a full list of benefits! Impactful Work: You'll play a vital role in improving students' lives by increasing helpful behaviors and reducing harmful ones through evidence‑based ABA strategies Supportive Environment: Work directly with an experienced Program Specialist, collaborate with a dedicated team of BCBAs, and gain exposure to diverse K‑12 settings. Professional Growth: Opportunities for advanced training, scenario‑based interviews that value problem‑solving, and the chance to shape district‑wide behavioral programs. Ready to make a meaningful difference in students' lives? Apply today to join our forward‑thinking team and help us build supportive, inclusive school environments for all learners! Please feel free to con tact me directly VIA phone or by using this link Book time with Durga Tata: 15 minutes meeting Durga Tata Recruiter 21820 Burbank Blvd., Suite 120 Woodland Hills, CA 91367 P ************

About Us: The Capital Law Firm, P.C. is a premier personal injury law firm based in Los Angeles, CA. We are deeply committed to securing justice for individuals and communities, offering compassionate yet aggressive representation in personal injury litigation. With years of experience handling complex legal cases, we pride ourselves on delivering outstanding results for our clients. Our team of skilled attorneys combines expert legal knowledge with a client-first approach, ensuring that each case receives the attention it deserves. Dedicated to meeting the diverse needs of our clientele, we are recognized for our unwavering dedication to achieving favorable outcomes for clients across California. We are seeking a dedicated and detail-oriented Senior Case Manager to join our team. The ideal candidate will possess strong organizational skills and a passion for helping clients navigate complex legal matters. This role involves working closely with clients to assess their needs, develop action plans, and ensure that they receive the necessary support throughout their cases. The Case Manager will play a critical role in managing case files and maintaining accurate documentation. Key Responsibilities: Conduct interviews with clients to gather relevant information regarding their cases. Write detailed case notes and reports to document client interactions and case progress. File and organize case documents in accordance with legal standards and office procedures. Research applicable laws and regulations related to various fields including PI. Utilize FileVine and legal software for managing case files, billing, and client communications. Draft contracts and other legal documents as needed. Proofread legal documents to ensure accuracy and compliance with legal requirements. Collaborate with attorneys and other professionals to develop comprehensive case strategies. Maintain confidentiality of sensitive client information at all times. Qualifications Bachelor's degree in a relevant field or equivalent experience in case management Strong interviewing skills with the ability to communicate effectively with diverse populations. Ability to work independently as well as collaboratively within a team environment. Exceptional organizational skills with attention to detail. Proficient in Spanish (preferred) Benefits: Bonus Structure with a potential payout of $500-$4,250 based on settlements 401(k) Dental insurance Health insurance Vision insurance Life insurance Pet insurance Disability insurance 10 to 20 days of PTO based on seniority 14 Paid Holidays Referral program We are an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, termination, leave of absence, compensation, benefits, training, as well as disciplinary action. We make hiring decisions based solely on qualifications, merit, and business needs at the time.

The Case Manager is responsible for the support and mentoring of clients while in Treatment. He/she will maintain caseload. Acts as the central receiver of pertinent clinical data and works closely with the Clinical Director in the formulation of treatment planning, responding to crisis within the milieu, and planning for the needs of clients and client milieu to ensure efficacy of service delivery. Job Duties:* Completion of all Case Management duties and/or documentation within Recovery Dynamics LLC and DHCS timelines: 1. Intake 2. Assessment 3. Treatment/Recovery Planning 4. Documentation of progress and treatment plan reviews 5. Discharge planning and documentation 6. Clinical updates to family and/or referral sources (as allowed via client consents) 7. Regular sessions with clients, as outlined via Participant Admission Agreement and Treatment Plan 8. Crisis Intervention 9. Referral to outside providers (dental, legal, psychiatry, etc.) 10. Group facilitation; both process and educational groups 11. Preparation of group materials and researching new methodologies for inclusion in group and individual sessions 12. Other duties as assigned Minimum Qualifications: 1. Current certification through CCAPP as a Certified Alcohol and Drug Counselor. PLEASE DO NOT SUBMIT YOUR CV IF YOU ARE NOT CERTIFIED - Thanks! 2. One year of experience as a Case Manager with strong professional references attesting to high degree of clinical sophistication 3. Specific knowledge of process addiction and treatment resources 4. Advanced assessment, treatment planning, discharge planning, and documentation skills 5. Knowledge of dual diagnosis treatment practices, including non-pharmacological symptom management techniques 6. Current certification in CPR/First Aid *The job duties listed above should not be construed as an exhaustive list of all job duties required. Other duties will be assigned as needs arose and according to programming need.

Modern Support Services - Culver City, CA Part-time | $60-$85/hr (DOE) You create your own schedule About Us Modern Support Services is a collaborative, person-centered agency supporting adults with intellectual and developmental disabilities. Our culture is warm, team-oriented, and grounded in respect--we believe the best outcomes happen when professionals feel supported, valued, and connected. You'll join a multidisciplinary team that includes another BCBA Consultant, a Nutrition Specialist, experienced Support Coordinators, and dedicated DSPs. Here, your voice matters and your expertise is genuinely appreciated. Why You'll Love Working With Us Flexible schedule - Up to 60 hours/month (approx. 20 hrs/week) Work with ONE client only (33-year-old adult) Collaborative, low-stress culture with strong support Interdisciplinary teamwork with another BCBA + Nutritionist Small agency feel with big impact Focus on training & collaboration--not burnout or heavy billables Position Overview We are seeking a part-time BCBA who values autonomy, teamwork, and meaningful clinical work. This role focuses on program oversight, DSP training, collaboration, and ensuring a consistent, ethical, person-centered approach for one adult client. Your primary responsibilities include: Collaborating with the BCBA Consultant on all programming and behavior plans Training DSPs and supporting them in daily implementation Conducting regular in-person visits (you set your schedule) Offering insights and guidance to the client's support team Promoting ethical, high-quality service delivery This role is ideal for someone who wants steady part-time work without the pressure of large caseloads. What We're Looking For Board Certified Behavior Analyst (BCBA) in good standing Someone who enjoys collaboration and team-based work Experience with adults (preferred, not required) Strong communication and coaching skills Flexible, dependable, and person-centered Schedule Up to 60 hours/month (approx. 20 hrs/week) You set your own hours--flexibility is built into the role In-person visits required (Los Angeles area) Compensation $60-$85/hour depending on experience Independent Contractor (1099) Supportive, stable long-term part-time opportunity

A leading privately held consumer goods company is seeking a sharp, business-minded attorney to join its dynamic in-house legal team. This role offers the rare opportunity to work across a diverse portfolio of food and beverage brands, supporting innovation while ensuring compliance with FDA, FTC, and privacy regulations. You'll be part of a full-service legal department known for its collaborative culture, direct engagement with business units, and commitment to excellence -- without the pressure of billable hours or client acquisition. What You'll Do: Advise on food labeling, packaging, nutrition facts, and product development in compliance with FDA regulations. Review marketing and advertising campaigns, including digital and influencer content, for compliance with consumer protection laws. Provide guidance on privacy and data protection, including CCPA/CPRA, HIPAA, COPPA, and other U.S. state laws. Support responses to regulatory inquiries and track emerging trends across FDA, FTC, and privacy landscapes. Develop and deliver compliance programs, policies, and training across regulatory and privacy domains. What We're Looking For: J.D. from a top-tier law school and active bar membership. 3-6 years of experience in FDA, consumer protection, and/or privacy law (law firm, government, or in-house). Strong communication skills and a practical, business-minded approach to legal guidance. Experience in food, beverage, or CPG preferred; familiarity with digital marketing and global privacy frameworks a plus. Why You'll Love It Here: Hybrid schedule: in-office Monday-Wednesday, remote Thursday-Friday. No billable hours, no client pressure-just meaningful work. Competitive compensation and robust benefits, including wellness programs, mentorship, and career development. A mission-driven culture focused on health, sustainability, and community impact.

Job Title: Of Counsel As Of Counsel with a national law firm, you will represent clients in complex insurance defense/ personal injury litigation matters across multiple jurisdictions. Closely working with partners, carriers, and corporate clients to develop effective case strategies and deliver practical, results-oriented legal solutions. Responsibilities: Manage cases from pre-litigation through trial, including discovery, depositions, motion practice, and settlement negotiations. Evaluate claims, assess liability and damage, and provide coverage opinions. Collaborate with partners, clients, and adjusters to align defense strategies with business and financial objectives. Qualifications: 2-5+ years of experience in insurance defense/Personal injury. Ability to build and maintain trusted relationships with clients, claims professionals, and co-counsel. Salary and Other Compensation: The annual salary for this position is between $150,000-$250,000 annually, plus bonus. Factors which may affect pay within this range include geography/market, skills, education, experience, and other qualifications of the successful candidate. The Company offers the following benefits for this position, subject to applicable eligibility requirements: Medical insurance Dental insurance Vision insurance 401(k)

Join the dynamic journey at Vynca, where we're passionate about transforming care for individuals with complex needs. We're more than just a team; we're a close-knit community. Our shared commitment to caring for each other and those we serve is what sets us apart. Guided by our unwavering core values: Excellence, Compassion, Curiosity, and Integrity, we forge paths of success together. Join us in this transformative movement where you can contribute to making a profound difference every day. At Vynca, our mission is to provide comprehensive care for more quality days at home. Join us now and receive a $5,000 holiday sign-on bonus when you sign your offer by January 1, 2026 ! The bonus will be paid out in installments, and we're happy to provide full details on request. About the job Internal Title: Clinical Lead Care Manager We're seeking an exceptional Clinical Lead Care Manager (CLCM) to join our team. Under the direction of the ECM Clinical Manager, the CLCM serves as the client's primary point of contact and works with all their providers such as doctors, specialists, pharmacists, social services providers, and others to make sure everyone is in agreement about the client's needs and care. The CLCM manages client cases, coordinates health care benefits, provides education and facilitates member access to care in a timely and cost-effective manner. The CLCM collaborates and communicates with the client's caregivers/family support persons, other providers, and others in the Care Team to promote wellness, recovery, independence, resilience, and member empowerment, while ensuring access to appropriate services and maximizing member benefit. This is a hybrid position that requires traveling throughout the Los Angeles County area up to 5 days per week. This is a critical role and we're looking to fill it as soon as possible. What you'll do Hybrid (in-person and remote) care management duties as described below: Assess member needs in the areas of physical health, mental health, SUD, oral health, palliative care, memory care, trauma-informed care, social supports, housing, and referral and linkage to community-based services and supports Oversees the development of the client care plans and goal settings Offer services where the member resides, seeks care, or finds most easily accessible, including office-based, telehealth, or field-based services Connect clients to other social services and supports that are needed Advocate on behalf of the client with health care professionals (e.g. PCP, etc.) Utilize evidence-based practices, such as Motivational Interviewing, Harm Reduction, and Trauma-Informed Care principles Conduct outreach and engagement activities in order to facilitate linkage to the ECM program and log activity in the Client Relationship Management (CRM) system Evaluate client's progress and update SMART goals Provide mental health promotion Arrange transportation (e.g., ACCESS) Complete all documentation, including outcome measures within the timeframes established by the individual care plans Maintain up-to-date patient health records in the Electronic Medical Record (EMR) system and other business systems Complete monthly reporting to ensure program compliance Attend training as assigned Your experience & qualifications Active LCSW, LMFT, LPCC, or LVN license in California required 1-2 years of experience as a care manager, care navigator, or community health worker supporting vulnerable populations. 2 or more years preferred. Willing and able to work Monday-Friday 8:30am-5:00pm, both in the field and remotely, with flexibility for potential evenings and weekends. Working knowledge of government and community resources related to social determinants of health Excellent oral and written communication skills Positive interpersonal skills required Clean driving record, valid driver's license, and reliable transportation Must have general computer skills and a working knowledge of Google Workspace, MS Office, and the internet Bilingual (English/Spanish) preferred Additional Information The hiring process for this role may consist of applying, followed by a phone screen, online assessment(s), interview(s), an offer, and background/reference checks. Background Screening: A background check, which may include a drug test or other health screenings depending on the role, will be required prior to employment. Scope: This job description is not exhaustive and may include additional activities, duties, and responsibilities not listed herein. Vaccination Requirement: Employees in patient, client, or customer-facing roles must be vaccinated against influenza. Requests for religious or medical accommodations will be considered but may not always be approved. Employment Eligibility: Compliance with federal law requires identity and work eligibility verification using E-Verify upon hire. Equal Opportunity Employer: At Vynca Inc., we embrace diversity and are committed to fostering an inclusive workplace. We value all applicants regardless of race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other protected group under federal, state, or local law.

Required Level of Education and Preferred Level of Education: HS Diploma but bachelor's is preferred Healthcare environment is a plus. BlueShield, Aetna, Healthcare providers (this is a huge plus) Expected Shift: M-F Normal business hours 8:30-5pm with opportunities for overtime. Interview Process: 1 interview -phone interview (teams is preferred if possible) Top Daily Responsibilities: Research and respond to member grievances and appeals Meet regulatory requirements Improve Member Experience Top (3) Required Skills Candidate Should Have: Background in grievance and appeals case processing. Strong organizational and time management skills Ability to multi-task in a fast-paced environment Additional Skills Preferred Strong knowledge of federal & state regulations and Medicare/Medi-Caid regulations. Ability to compose high quality, detailed written communication. Excellent interpersonal, verbal and written communication skills.

If you have the passion and patience to provide excellent support and treatment to children and adults with diagnoses, and are looking for a career opportunity, we want to hear from you! Title: Behavior Technician Wage Range: $23-$26 DOE & Credentials Full Time and Part Time Job Description Providing direct ABA intervention (across home, community, and school settings) Conducting parent education using the intervention models we have developed for Empowered Behavior Solutions Developing intervention programs and data collection systems Collecting and reporting behavioral data Completing progress notes Organizing and summarizing behavioral data Writing progress reports Maintain HIPAA Compliance and client confidentiality Must drive to clients' homes, community places, schools Job Qualifications RBT preferred and/or with AA or BA in Human Services field - preferred - not required. Previous work experience either personally or professionally working with special needs population. Ideal candidates have experience with Applied Behavior Analysis (ABA) principles Excellent time management, verbal and written communication skills in English Acceptable fingerprint clearance through California DOJ and FBI Tuberculosis clearance Ability to lift/pull/push items weighing up to 40 pounds Ability to stand, sit, twist, kneel, bend-over, crouch down, walk, sprint for extended periods of time Master-level students welcome as our supervisors are board certified and can provide supervised fieldwork hours Holds valid and active drivers' license and car insurance and is willing to drive to multiple places where needed by client and families EOE Statement: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. Company Description Empowered Behavior Solutions is an in-home/school behavioral therapy agency focused on providing individuals who have developmental diagnoses with science-based Applied Behavior Analysis services throughout Los Angeles County Area. Our programs include Pivotal Response Training (PRT), Discrete Trial Training (DTT), Naturalistic Environmental Training (NET), In-Home Parent Education, and Social Skills Training. Empowered Behavior Solution programs are designed for individuals of all ages diagnosed with autism, developmental disabilities, or any other social delays or challenges. We are a clinically focused and compassion-driven behavioral health agency who strives to change lives, one behavior at a time. We empower our team members by providing them with outstanding clinical direction, a supportive work environment, and competitive wages based on experience. We also offer the opportunity to accrue supervised fieldwork hours for staff pursuing BCBA certification.

Provides in-home education, support and resource services to children, parents, pregnant women and families in accordance with their specific needs.DUTIESSUMMARY Provides in-home education, support and resource services to children, parents, pregnant women and families in accordance with their specific needs. ESSENTIAL DUTIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Collaborates with the parent to develop and implement an individualized program for the family in accordance with individual needs of each child, his/her interests, abilities, disabilities, individual style and pace of learning; develops monthly goals and objectives. Promotes parent-child bonding and nurturing parent-child relationships through facilitating developmentally and culturally appropriate interactions and communication. Develops and maintains appropriate case notes and other records and prepares periodic reports as required. Meets CII's productivity standards and maintains an appropriate caseload to reach the weekly expectation of client contact. Assesses family needs, interests, and strengths and assists the family in developing goals that lead to self-sufficiency. Enhance family functioning by reducing risk and building protective factors. Ensures full enrollment is maintained at all times for assigned area through recruitment activities. Collaborates with the parents to strengthen the family's knowledge of child development. Ensures that proper child-parent socialization is taking place as required. Assists in establishing and maintaining household management practices. Plans for continuity of care by ensuring that services are continued as appropriate through CII's integrated services model. Provide resources and referrals to community support as appropriate. Conducts weekly home visits and uses routines, activities, and experiences in the home to achieve the goals of the Individualized Family Service Plan (IFSP) and the Child Individualized Goals. Develops, maintains and uses a working knowledge of the ethnic and cultural differences, practices and values of the client families in order to better understand their needs and provide appropriate services. ADDITIONAL DUTIES Other duties and special projects as assigned. SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities. QUALIFICATIONSEDUCATION & EXPERIENCE 1 year of home visitation, early childhood services, or community-based programs experience. Associate degree in early childhood education, social work, psychology, childhood development, or a related field required. B.A in early childhood education or related field preferred For Early Head Start Home Visitors only: 12 units of early childhood education/child development core courses outline in the CCTC Child Development Matrix. Obtain 6 semester units with a focus on infant and toddler development at hire or within the first year of employment. OTHER QUALIFICATIONS Possesses a valid driver's license and state-required auto insurance or reliable transportation depending on business needs. Required to travel extensively to sites (> 50% of the time). Spanish / English /Korean bilingual preferred. Ability to handle confidential information. Ability to be flexible and work in a changing environment. Ability to work a flexible schedule including evenings, nights and weekends. Maintains patient privacy, including protecting the confidentiality, safeguarding the integrity and availability, and limiting the use and disclosure of patient Protected Health Information (PHI) to authorized individuals and entities. Participates in, conducts, and sustains performance quality improvement activities according to designated role and responsibilities. Sensitivity to service population's cultural and socioeconomic characteristics. Excellent verbal and written communication skills. Punctual and dependable attendance. CERTIFICATES, LICENSES, REGISTRATIONS NA. COMPUTER SKILLS Must have working knowledge of programs in a Windows environment. ChildPlus PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Time Spent [None, -1/3, 1/3 - 2/3, 2/3+] Stand: 1/3 - 2/3 Walk: 1/3 - 2/3 Sit: 1/3 - 2/3 Reach with hands and arms: 2/3+ Use hands to finger, handle, or feel: 2/3+ Climb or balance: -1/3 Bend, kneel, crouch, or crawl: -1/3 Talk or hear: 2/3+ Taste or smell: None Carry, push or pull: -1/3 Lifts Weights or Exerts Force Up to 10 pounds: -1/3 Up to 25 pounds: -1/3 Up to 50 pounds: None Up to 100 pounds: None More than 100 pounds: None VISION REQUIREMENTS No special vision requirements. WORK ENVIRONMENT The physical, mental & environmental conditions in which the work is performed. The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Time Spent [None, -1/3, 1/3 - 2/3, 2/3+] Environmental variables that may be indicated as applicable to the position: Working near mechanical parts: None Work in high, precarious places: None Fumes or airborne particles: None Toxic or caustic chemicals: None Outdoor weather conditions: -1/3 Extreme cold (non-weather): None Extreme heat (non-weather): None Risk of electrical shock: None VISION REQUIREMENTS No special vision requirements. NOISE LEVEL Moderate noise REQUIRED TRAINING New Hire Orientation AB-1343: Sexual Harassment Prevention training Mandated Reporter CPR/First Aid Timekeeping & Attendance COMPENSATION: $26.75 USD - $32.10 USD In accordance with California law, the expected pay range for this position is included in this posting. The actual compensation will be determined based on factors permitted by law. New hires will be offered a salary at the starting point of the range to maintain internal inequity and allow opportunity for future salary growth. CII salaries are determined based on comprehensive internal and external market analysis, as well as the skills, education, and experience relevant to each position. BENEFITS: Generous paid PTO, plus 10 paid holidays and CII is closed between Christmas and New Year Excellent medical, dental, and vision insurance for eligible employees and qualified dependents 403b Retirement Plan with employer contribution for eligible employees Up to $4,500 in tuition reimbursement per calendar year Eligible for the Public Service Loan Forgiveness program Flexible Spending Account (FSA) & Health Savings Account (HSA) Employer paid Life and AD&D Insurance Voluntary Supplemental Insurance Opportunity for growth & advancement Professional development & continued training Team building & bonding through company sponsored events & activities CONTINGENCIES: Influenza immunization or declination COVID-19, MMR and Tdap immunizations Education verification Reference check Background fingerprint clearance (FBI, DOJ, CACI) conducted by the California Department of Social Services Drug and alcohol screening Tuberculosis screening

Bilingual differential for qualified candidates. The Family Support Specialist (FSS) provides weekly family support and parent-child dyadic activities in the HFA home based program. The FSS will carry a caseload of 15 to 20 high risk/high needs prenatal women and/or women with children ages 0-5. The FSS will conduct needs/case management assessments, provide early child development curriculum to parents, case management to families, and administer developmental assessments for children and depression screenings for mothers. The FSS will support parents in learning how to appropriately respond to their child's cues and coach parents on strategies that foster and facilitate their child's emerging development. ESSENTIAL DUTIES AND RESPONSIBILITIES Supports and promotes the mission of the Agency: Foothill Family empowers children and families on their journey to achieve personal success. Attends program orientation, Home Visiting Core and Assessment trainings and applies acquired skills to daily work with the child and parent. Conducts weekly home visits of at least 60 minutes duration for the first six months after the child's birth and then based on family need until the child is 5 years old. Ensures weekly visits provide client-centered, strengths-based information and support on topics such as bonding and attachment, positive parenting, child health and development, and a safe home environment. Ensures that service components are incorporated and that parents actively participate in home visits. Delivers Parents as Teachers curriculum during home visits for both child development education and family centered activities to strengthen the parent-child dyad. Provides assessments and individual family plans to all clients enrolled in the HFA program within 90 days of enrollment. Administers the Parent Survey and adheres to deadlines set forth by the County of Los Angeles Public Health Department Maternal, Child, and Adolescent Health Division. Administers Ages and Stages-3 and Ages and Stages: a Social-Emotional questionnaire for children enrolled and administers the PHQ-9 depression screen for mothers enrolled in HFA adhering to deadlines set forth by the County of Los Angeles Public Health Department Maternal, Child, Adolescent Health Division. Assesses the quality of interactions between the parent-child dyad and uses innovative techniques to support healthy attachment and sustained engagement. Uses positive methods to: build rapport, trust, family engagement, and maintenance of families enrolled and participating in the program, including using creative outreach to re-engage families. Meets with families in a setting where families feel most comfortable or if the home environment is not conducive to home visiting. Drives or arranges transportation for clients, parents and children as appropriate and necessary to ensure that service needs are met. Drives to clients' home, school, community or Agency offices to provide field-based services to clients and families as assigned and based on the families' needs and availability. Provides care or services to minors or comes into contact with minors as part of their job duties. Provides services relating to the administration of public funds or benefits, including eligibility for public funds or public benefits. Coordinates services for families which may include breastfeeding assistance, obtaining medical insurance and accessing medical and dental care. Assesses needs with families and makes internal referrals and linkage to community resources. Ensures children are up-to-date with immunizations. Prepares and facilitates family/parent workshops, as directed by the Program Supervisor. Prepares and participates in weekly administrative, clinical, and reflective supervision. Prepares and participates in weekly group supervision and presents at least one case per month to elicit feedback and best practices. Uses video (if family consents) as a tool for strengthening home visitation. Acquires information and knowledge about the Service Planning Area 3 communities, including but not limited to Azusa, Pomona, Duarte, La Canada/Flintridge. Conducts self in a professional manner according to the policies and guidelines set forth by Foothill Family Service, Healthy Families America program, and complies with all legal federal, state, and local mandates. Attends in-person meetings and events at various locations within the Los Angeles County and surrounding areas. Displays sensitivity to the service population's cultural and socioeconomics characteristics. Performs work in a safe manner at all times and ensures employees are abiding by safety practices; takes action when employees put themselves or others at risk. Follows all policies, procedures and legal mandates including HIPAA, client confidentiality, releases of information, protected health information (PHI) and client files. Ensures performance and behaviors support the Agency's performance quality improvement (PQI) goals and objectives. Reports to work on time and maintains reliable and regular attendance. Performs other duties as assigned. POSITION REQUIREMENTS Minimum of a high school diploma or equivalent. Bachelor's degree in social services or related field preferred. Experience in working with or providing services to children and families. At least one year of experience working with high risk/high need clients. High risk/high need pregnant or parenting women are defined as follows: At risk of developing maternal depression Exhibit early signs of severe mental illness Have substance use issue In or at risk of entry/re-entry into the juvenile justice system In or at risk of entry/re-entry into the criminal justice system Special needs such as deaf/hard of hearing, developmentally delay, physical disabilities Experiencing homelessness Currently or previously in the foster care system Who has been exposed to trauma Involvement with the Department of Children and Family Services (DCFS) An additional one year of experience providing case management or home visitation is preferred. An ability to establish trusting relationships. Experience and humility to work with culturally diverse families and a demonstrated acceptance of individual differences. Knowledge of infant and early childhood development and community resources. Early childhood development education and/or experience preferred. Ability to engage in building reflective capacity (e.g., capacity for introspection, communicating awareness of self in relation to others, recognizing value of supervision, etc.). Infant mental health endorsement preferred. Experience with Parents as Teachers curriculum and working with an electronic record keeping software system preferred. Excellent organizational skills and an ability to manage and prioritize duties are necessary to be successful in this position. Excellent written and oral communication skills. Detailed oriented, following up on concerns, and understanding the systems which help ensure quality of service and accurate record keeping. Good interpersonal skills, including the ability to work cooperatively as a team member. Effective screening and assessment skills and intervention strategies Ability to handle confidential information appropriately. Demonstrated understanding and skill set to establish appropriate limits and boundaries with clients. Valid CA Driver's License and maintains insurability on the Agency's auto liability policy (including a minimum of 2 years driving experience after receiving license) and maintains the California state required auto insurance liability limits. Bilingual skills in English/Spanish required. Provides services relating to the administration of public funds or benefits, including eligibility for public funds or public benefits. Must not be excluded, suspended, debarred or otherwise made ineligible on the Federal, State or County Sanctions lists. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The Maternal Infant Health Program is a strength-based home visitation program for pregnant and postpartum mothers in the Pomona area. We are a child abuse prevention program focusing on families who are at high risk for entering the child protective services system due to addiction and/or mental illness. Our goal is to identify and serve pregnant and postpartum women who have known histories of substance use, current substance use, and mothers of substance-exposed infants. We accomplish our goals by surround vulnerable mothers, infants, and families with supportive services that are sustainable and grounded in the community. We provide healing and support by addressing mental health and trauma, offer in-home services, case management, linkage to concrete supports, counseling, education, parenting, baby bonding, support groups and more. The Clinical Home Visitor will provide strength-based mental health services with high-risk pregnant mothers or parents of an infant 0-24 months old. This is a child abuse prevention program focusing at-risk parents due to addiction or mental illness. Through our collaboration with Pomona Valley Hospital, the Clinical Home Visitor will provide client engagement, home visitation, clinical assessment, individual counseling, psycho-education groups, and prenatal/postpartum workshops. Key Responsibilities Conduct outreach and engagement of pregnant or postpartum mothers at Pomona Valley Hospital, local OBGYN Clinics, or the community. Provide home-based (following Covid safety restrictions) therapeutic interventions. Complete assessment with families to include - bio-psycho-social, needs assessment, screenings for depression and addiction, family functioning, protective factors, and baby developmental milestones. Collaboratively develop a Client Care Coordination Plan based on strengths, observations, and information gathered; Help participants define their goals. Help the caregiver gain insight regarding personal history (including trauma history), feelings for the child, and current parenting practices. Provide empathetic support and feedback that is trauma informed and culturally competent when working with new moms. Work as an active team member in a multidisciplinary team. Facilitate psycho-education workshops and parenting groups. Avert crisis situations by assisting the family in times of urgent need (risk of harm to child or caregiver, pending child removal, etc.), in partnership with the Case Manager and Supervisor. Co-facilitate meetings and engage community leaders in our coalition. Responsible for maintaining all clinical documentation at a high standard, completed in a timely manner, and accurate. Collect all pre and post surveys and outcome measures. Maintain confidentiality in compliance with agency, HIPAA and 42-CFR standards. Education and Knowledge, Skills and Abilities Required: Master's Degree: MFT or MSW from regionally accredited graduate program in the field of psychology, counseling psychology, or social work. Minimum 3 years field-based clinical work experience with at-risk families who have complex needs. Bilingual English/Spanish is desirable, but not required. Experience with evidence-based, culturally competent, gender responsive, and trauma informed services. Willingness to travel to provide field-based services. Dependable automobile, California Driver's License, and valid car insurance. Must be able to pass background/criminal check. Tag: IND100.

Join Us in Transforming Lives Every Day At OneLegacy, every moment counts. As the nation's largest organ, eye, and tissue recovery organization, we are dedicated to saving lives and sharing hope. Guided by our values of integrity, compassion, stewardship, diversity and inclusion, urgency, innovation and excellence, and collaboration, our team works tirelessly to honor every gift of donation. This is more than a job; it's an opportunity to make a profound impact on countless lives. Job Type: Full-time; Non-Exempt Work Hours: Shifts are 12 hours; 10:30am-11:30pm with every other weekend. Assigned days and/or shift can be changed according to staffing needs. Must be available evenings, holidays, and weekends as required. Work Setting: In-person Work Location: Mission Hills Travel: Travel required by personal auto or air to meeting sites and other locations. Summary of Functions: The Family Support Specialist II will work collaboratively with family care and organ operation teams to best support families and their needs to support the mission of OneLegacy and provide the opportunity to save and extend lives through organ, eye and tissue donation. Responsibilities include representing OneLegacy to donor families, authorizing party, and family. Provides support and advocacy for donor families while acting as liaison between hospital staff, funeral home staff, designated coroner offices, and OneLegacy staff. Duties and Responsibilities: Family Support and Authorization 1. Collaborate with the hospital care team and OneLegacy staff through frequent huddles to ensure the Authorizing Party and family are supported in the most appropriate manner. 2. Support the donor family throughout the donation process including any internal or external resources. 3. Support the facilitation of hotel, food, and transportation accommodations when applicable. 4. Support families in hospitals as assigned, providing bereavement and emotional support, while maintaining oversight of the donation process. 5. Support families in OneLegacy transplant recovery facilities. 6. Support families in hospital operating room during donation after cardiac death (DCD) surgery. 7. Carries a case load and ensures all appropriate documentation and follow-up matters are completed prior to ending responsibility for their case. 8. Ensures all assigned families receive a care package, facilitating the distribution of such in person or via mail. 9. Responsible for maintaining inventory of mementos and resources that are to be provided to families as needed. 10. Facilitate the communication of pre and/or post OR recovery notification, as assigned. 11. Provides telephone support to donor family members (and referral to community resources as needed). 12. Proficiently and accurately enter data into Digital Donor. 13.Complete Donor Risk Assessment Interview (DRAI) and obtain any follow-up information required. 14. When assigned, discuss the elements of authorization with Authorizing Party and/or family members of potential donors. 15. When assigned, obtain authorization for donation per UAGA and verify that medical-legal documentation necessary for organ, eye and tissue recovery is completed according to OneLegacy policies and procedures. 16. May be required to perform other duties as assigned. Secondary Job Functions: 1. Provide education to hospital staff on the support provided by OneLegacy to grieving families. 2. Participate in public education forums as requested. 3. Provide educational materials (e.g., placards, phone stickers, newsletters) to appropriate hospital units. Responsibilities: 1. Assures that all equipment is working properly before start of shift. 2. Aware of scheduled shifts and ready to receive assignments up to two hours prior to start of shift. 3. Carries cell phone at all times while scheduled and 100% compliance with dD Mobile B-Tracker. 4. Supports the organization's Standards of Professional Conduct as outlined in the OneLegacy Policies and Procedures, the mission, vision, and values statements of the organization. 5. Has a personal self-care plan to ensure emotional and physical readiness for job responsibilities. 6. Actively participates in staff meetings and trainings. 7. Stays current with best practices in authorization and grief support. 8. Maintains competency for the position. 9. Performs other duties as assigned. Knowledge, Skills, and Abilities: 1. Excellent verbal and written communication skills. 2. Ability to communicate with tact and diplomacy. 3. Superior problem-solving skills. 4. Works well under pressure. 5. Superior organizational skills and ability to multi-task effectively. 6. Strong interpersonal skills. 7. Knowledge of cultural diversity and experience working with individuals with varied ethnic and cultural backgrounds. 8. Knowledge of Microsoft applications. 9. Knowledge of medical terminology and/or experience working in a hospital or clinic environment. 10. Experience in a customer service capacity and/or specialized training in customer service. Communications 1. Displays a consistent, professional degree of communication skills in person, on the phone, by e-mail and letters to internal and external communications. 2. Must be comfortable working with people at all organizational levels. 3. Effectively utilizes all forms of communication tools which include email, phone, and written and verbal communication; in addition, must be able to determine missing or incomplete information, secure applicable missing information and solidify details, such as: a. Writes in a clear, concise, organized, and convincing way for a variety of target audiences. b. The written message is consistently error-free. c. The written message has the desired effect on the target audience. 4. Communicates areas of concern and opportunities for improvement to department leadership. 5. Demonstrates strong customer service skills that lead to complaint resolution. Confidentiality, Professionalism, Honesty, Dependability, and Compliance Supports and complies with the organization's Standards of Professional Conduct as outlined in the OneLegacy Policies and Procedures including: 1. Ability to handle confidential matters discretely and professionally and maintain confidentiality of all information pertinent to donors, OneLegacy personnel matters, and OneLegacy finances. 2. Complies with and sets an example for all OneLegacy confidentiality and professional conduct policies and practices. 3. Demonstrates professional behavior, conducts, and complies with standards in all business dealings and interactions; and is a serious, focused and committed professional. Behavior demonstrates respect, honor, admiration and reverence for the donor and donor family. Behavior demonstrates trustworthiness, reliability, dependability, credibility, honesty, sincerity and genuineness in act and deed. 4. Dresses professionally. 5. Ensures high ethical and financial control compliance standards are met. 6. Maintains a neat and organized workstation and environment. 7. Must report to work on time; must contact primary supervisor/manager(s) if running late or not able to report to work. 8. Performs all duties and responsibilities in compliance with safety guidelines, policies, and procedures, regulations as outlined in the Code of Federal Regulations, and other applicable federal, state, and local laws. 9. Performs quality control practices as defined by the policies and procedures. Understands professional behavior and boundaries; and is not distracted by nor encourages or contributes to trivial, insignificant, irrelevant, or trite non-work-related digressions or diversions such as gossip, rumor or hearsay or other forms of unprofessional behavior and conduct, and/or other distracting non-work-related activities that can happen, but do not belong in the workplace. Relationship Building 1. Interacts in an efficient, professional, and responsive manner with all levels of OneLegacy Governing Board, leadership, staff, business partners, providers, and suppliers. 2. Creates strong and productive relationships with providers, business partners, FSS team and OneLegacy co-workers. Results Oriented and Respects OneLegacy Mission 1. Understands and identifies with the importance, significance, and serious mission work of OneLegacy including the vision and quality statements and department focus of comforting the families we serve. 2. Focused on achieving and accomplishing the duties and responsibilities of FSS and Operations departments. 3. Concentrates on the fundamental purpose, goals and objectives of OneLegacy and understands the critical nature of FSS and Operations' role within the organization and its importance to OneLegacy's mission. Skills and Abilities: 1. Crisis intervention/ counseling skills. 2. Knowledge of death, dying, and bereavement. 3. Able to work independently. 4. Strong oral, written, and presentation skills. 5. Confident in her/his abilities to be successful. 6. Proactive team player that is able to work successfully with all levels of staff and hospital partners. 7. Organizational and prioritizing skills and recognizes limits/boundaries and seeks help in situations appropriately. 8. Independent judgment skills. 9. Proficient in MS Office Suite Programs (Word, Excel, PowerPoint and Outlook) required. 10. Flexibility. Attention to Detail 1. Consistent demonstration of a high level of attention to detail, precision, accuracy and customer satisfaction; with low error rates are critical. Works Independently 1. Utilizes the appropriate resources to ensure duties and responsibilities happen timely and effectively while managing a high volume of work. 2. Performs tasks independently and works effectively with little or no oversight. 3. Works independently and exercises strong problem-solving skills. 4. Exercises independent judgment to adopt or modify methods and standards to meet assigned duties/objectives. 5. Exercises initiative and judgment; and make decisions within the scope of assigned authority. Technology Skills 1. Dedicates time and energy to keeping abreast of the latest information related to area of expertise and technology. a. Picks up on technology quickly and integrates into workflow and processes. 2. High level of computer skills as demonstrated in proficient power-user skills with MS Suite (Word, Excel, Publisher and PowerPoint) and Outlook/email/calendar. Ability to utilize database and software programs to perform word processing, mail merge, data entry and QA of donor family contact information, and utilize spreadsheets, databases, and graphics programs on a personal computer to prepare and edit complex documents. Skilled at MultiTask in Fast Paced Environment 1. Possesses strong prioritization skills and the ability to effectively manage multiple projects and tasks simultaneously, coordinates and tracks workflow and schedules projects and bring projects and tasks to completion in a timely manner. 2. Deals well with complex issues and resolves conflicting priorities. 3. Adapts to changing information, conditions, or challenges with a positive attitude. 4. Possesses creative thinking/problem solving/proactive approach to business challenges to identify and respond to obstacles and/or issues. 5. Flexibility and ability to be productive and work with frequent interruptions in a fast-paced environment. 6. Absorbs and response to shifts in priorities and tight timelines. 7. Learns new technologies and procedures quickly. 8. Works in a fast-paced agile environment. Additional Skills and Abilities: 1. Compassion, patience, and empathy working with people in crisis and those in grief and strong customer service skills are required. 2. Recognizes limits/boundaries and appropriately seeks help. 3. Ability to honor and be sensitive to cultural, ethnic, religious, and socioeconomic diversity. 4. Interpersonal skills, including the ability to create a positive impression, deal effectively with conflict resolution, work effectively on a team (collaborating and negotiating through shared duties with positive outcomes), and to deal courteously with all levels of management, staff, hospital personnel, vendors, and the general public through telephone, written and in person communications is essential. 5. Strong organizational and time management skills, essential. 6. Knowledge of medical terminology is helpful. 7. Ability to sit for prolonged periods of time while performing tasks. 8. Ability and willingness to learn new tasks is required. Physical Environment/Working Conditions: Location: Mission Hills, CA. All OneLegacy offices are non-smoking facilities. Travel: Travel required by personal auto or air to meeting sites and other locations. Work Hours: 12 hour shifts; 10:30am - 11:30pm. Assigned days and/or shift can be changed according to staffing needs. Must be available to work evenings, holidays, and weekends. Job Qualifications: Education: Four (4) year Bachelor's Degree ; Master's preferred in the behavioral or social sciences or one (1) year applicable OPO (Organ procurement organization) experience. Documented education in grief counseling preferred Experience: Customer service; bilingual-Spanish required Certification/License: OneLegacy requires employees to maintain a current California driver's license and current vehicle insurance based on California minimum insurance coverage standards. Salary Range:$63,700-$89,180 The above salary range represents a general guideline; however, OneLegacy considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions. Benefits Medical/Dental/Vision Plans -Employer pays 90% of premium cost for employee and their dependents 19 days of PTO 2 Floating Holidays 10 Holidays Life Insurance Supplemental Life Insurance Wellness Plans Employee Assistance Program Pet Insurance Gym Onsite Mileage Reimbursement to applicable positions Tuition Reimbursement Employee Referral Program 403b Retirement Plan with an annual discretionary 8% Employer contribution School Loan Forgiveness