Fanatics is the global leader in licensed sports merchandise and changing the way fans purchase their favorite team apparel and jerseys. Through an innovative, tech-infused approach to making and selling fan gear in today's on-demand culture, Fanatics operates more than 300 online and offline stores, including the ecommerce business for all major professional sports leagues (NFL, MLB, NBA, NHL, NASCAR, MLS, PGA), major media brands (NBC Sports, CBS Sports, FOX Sports) and more than 200 collegiate and professional team properties, which include several of the biggest global soccer clubs (Manchester United, Real Madrid, Chelsea, Manchester City). Fanatics offers the largest collection of timeless and timely merchandise whether shopping online, on your phone, in stores, in stadiums or on-site at the world's biggest sporting events.
About the Team:
Our global Fanatics Retail, In-Venue, and Special Events business spans North America, Europe and Asia supporting the NBA, NHL, NFL, MLB, MLS, NCAA, Ryder Cup, UEFA, leading European Football Clubs and Special Sporting Events globally. Our teams create a seamless shopping experience whether you're at home, at a game, or attending one of the world's biggest sporting events with online, mobile, and physical retail stores including flagship stores such as the NBA and NHL retail stores in New York City, professional sports stadium stores, college team stores, and live events such as the Kentucky Derby and golf's Ryder Cup. Each store or event is designed with a tech-infused retail approach and our omni-channel operation enabling us to react in near real-time to capture all the great moments in sports to ensure that product is available to fans in the heat of the moment.
JOB SUMMARY:
The Retail Associate is responsible for carrying out the front-line selling effort, creating the ultimate fan experience, ensuring operation excellence and flawless execution of store operations. Retail Associates will drive results through effective communication and a demonstrated ability to work as a member of a winning team. The Retail Associate will be expected to work a part-time schedule which can include days, nights, weekends, extended hours on game days and during events.
General Duties and Responsibilities:
Greet fans and ask questions ensuring fans enjoy a top-notch shopping experience.
Make recommendations based on observations and conversations with fans.
Maintain sales floor and/or stockroom standards with an eye to detail.
Process sales transactions via the Fanatics Point of Sale System (POS)
Maintain the highest standards of professionalism and customer service to ensure the Fanatics Brand and Team/League are always positively represented.
Understand Fanatics Values and how they relate to the Retail Associate role.
Perform additional responsibilities as assigned by the Leadership team.
Education, Experience and Requirements:
Minimum 18 years of age, High School graduate or equivalent
Experience working in retail and/or sales preferred.
Ability to work independently and responsibly in a fast-paced environment.
Foreign language skills are a plus.
Job Knowledge, Skills, and Abilities:
Possess a fun, outgoing, confident, and professional demeanor.
Ability to build product knowledge.
Ability to work as a member of a team in fast paced environments, serving a diverse fan base.
Ability to maintain high standards of organization and cleanness.
Proven ability to overcome obstacles while maintaining a positive, can-do attitude.
Strong communication, literacy, and numeracy skills
Ability to be punctual, consistent, and reliable on the job.
Physical Demands:
Regularly required to sit stand, reach, bend and move about the facility as needed.
Must be able to lift and carry up to 30 lbs.
Game Day/ Event scheduling may have exposure to various weather elements (rainy, windy, cold, high temperatures, etc.) if assigned location is outside of the shop.
$24k-28k yearly est. Auto-Apply 22d ago
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SVP, General Counsel
Shoe Carnival, Inc. 4.4
Fort Mill, SC job
Shoe Carnival (NASDAQ: SCVL) seeks an SVP, General Counsel to serve as the company's chief legal officer, reporting to the CFO with a strong partnership to the CEO. This role will lead all legal matters for a publicly traded, growth-oriented family footwear retailer with approximately $1.2 billion in revenue, 430+ stores across three banners, and an active M&A strategy. The position is based at our Fort Mill, SC headquarters.
This is a hands-on role in a lean organization. The ideal candidate thrives with autonomy, can navigate ambiguity, and is energized by building legal infrastructure that enables-rather than impedes-business growth.
Key Responsibilities
Serve as principal legal advisor to the Board of Directors, CEO, and executive team on corporate governance, securities compliance, and strategic initiatives
Lead and execute M&A transactions from due diligence through integration, working closely with the CEO and CFO
Provide guidance on SEC reporting obligations including Forms 10-K, 10-Q, 8-K, proxy statements, and Section 16 filings
Manage corporate governance matters including Board and committee support, D&O matters, and shareholder communications
Draft, negotiate, and manage commercial contracts including real estate leases, vendor agreements, and licensing arrangements
Provide guidance on employment law, HR matters, and workplace compliance across multi-state retail operations
Manage litigation and dispute resolution, engaging and overseeing outside counsel as appropriate
Advise on intellectual property protection including trademarks (Shoe Carnival, Shoe Station, Rogan's brands)
Build and manage the legal function with appropriate use of outside counsel and technology
Required Qualifications
J.D. from accredited law school; active bar membership in good standing
10+ years of legal experience with significant time in-house at a publicly traded company or advising public company clients
Demonstrated M&A transaction experience including deal negotiation, due diligence, and post-acquisition integration
Deep familiarity with SEC reporting requirements and corporate governance best practices
Experience with retail, consumer goods, or multi-location businesses preferred
Track record of building productive relationships with executives, boards, and external stakeholders
Who You Are
Beyond technical legal skills, we're looking for someone who embodies these attributes:
Critical Thinking: You analyze problems rigorously, question assumptions, and synthesize complex information into clear recommendations. You distinguish between legal risk and business risk.
Business Partnership: You understand that your job is to enable the business, not just protect it. You anticipate needs, understand commercial objectives, and frame legal advice in business terms.
Ownership Mentality: You take responsibility for outcomes, not just activities. When you see a gap, you fill it-whether it's 'your job' or not.
Adaptability: You thrive in a dynamic environment where priorities shift. You can move seamlessly from Board presentations to contract negotiations to employment disputes.
Resourcefulness: You solve problems with what's available rather than waiting for ideal conditions. You know when to handle matters internally and when to leverage outside counsel effectively.
Proactive Communication: You surface issues early, keep stakeholders informed, and translate legal complexity into actionable guidance without being asked.
Self-Direction: You set your own priorities, identify what needs doing, and execute without close supervision. You're comfortable being the only lawyer in the room.
Total Rewards
The Shoe Carnival, Inc. Total Rewards program offers eligible associates highly competitive benefits, including the following:
Competitive Pay
Paid Time Off (Vacation & Sick Time)
Comprehensive Medical, Dental, & Vision Benefits
Flexible Spending Accounts
Life, Disability, and Voluntary Benefits
Fitness Membership Discounts
Employee Assistance Program
401(k) Retirement Plan
Employee Stock Purchase Plan
Employee & Family Discounts
$138k-212k yearly est. 20h ago
Sr. Analyst, Financial Planning & Analysis
Shoe Carnival, Inc. 4.4
Fort Mill, SC job
Shoe Carnival (NASDAQ: SCVL) seeks a Senior Analyst, FP&A to drive store-level analytics, comparable sales analysis, and financial modeling. This role reports to the Director, FP&A and partners closely with operations to translate financial data into actionable business insights. The position is based at our Fort Mill, SC headquarters.
The company is executing a significant transformation-rebranding stores to the Shoe Station banner and pursuing M&A to become the nation's leading family footwear retailer. This role requires someone who can assist the Director, FP&A build capabilities while delivering immediate value to the business.
Key Responsibilities
Develop and maintain store-level P&L analysis, tracking performance across banners, regions, and individual locations
Analyze sales and expense trends and identify performance drivers-understanding why numbers move, not just that they moved
Build/update financial models for tactical and strategic initiatives
Support M&A due diligence with financial analysis, synergy modeling, and integration tracking
Prepare management reporting packages, monthly forecasting packages, KPI dashboards, and executive leadership presentation materials
Assist with annual budget preparation, partnering with functional leaders to develop realistic plans
Analyze variances to budget and forecast, providing clear explanations and actionable insights to leadership
Partner with store operations, merchandising, and real estate teams on strategic initiatives and business cases
Support earnings materials, investor presentations, and ad hoc requests from executive leadership
Continuously improve reporting processes, automate recurring analyses, and enhance data quality
Required Qualifications
Bachelor's degree in Finance, Accounting, Economics, or related field; MBA a plus
5+ years of FP&A, financial analysis, or related experience
Advanced Excel and financial modeling skills-you build models that are accurate, auditable, and usable by others
Retail industry experience strongly preferred; understanding of store economics, comp sales, and retail KPIs
Experience with data visualization tools (Power BI, Tableau, MicroStrategy, or similar)
Strong communication skills-ability to present findings clearly to both finance and non-finance audiences
Public company experience a plus
Who You Are
Beyond technical analytical skills, we're looking for someone who embodies these attributes:
Critical Thinking: You don't just report numbers-you interrogate them. When expenses are up in one area and down in another, you dig into why. You question assumptions in forecasts and push back when plans don't hold up to scrutiny.
Curiosity: You want to understand how the business actually works. You understand stores, product trends, and learn what drives customer behavior. This context makes your analysis more valuable.
Business Partnership: You're not just a report generator-you're a thought partner. Operations, merchandising, and real estate teams see you as someone who helps them make better decisions, not someone who just sends spreadsheets.
Ownership Mentality: You stand behind your analysis. When you present a recommendation or a forecast, you've pressure-tested it yourself. You don't wait for someone else to find the error-you find it first.
Self-Direction: You don't wait to be told what analysis to run. You see what the business needs, anticipate questions leadership will ask, and proactively deliver insights. You manage your own priorities and keep projects moving.
Resourcefulness: Data is never perfect. Systems don't always talk to each other. You find ways to get to actionable answers anyway-triangulating from multiple sources, making reasonable assumptions, and being transparent about limitations.
Prioritization Judgment: Ad hoc requests compete with recurring deliverables. You know how to manage your queue, push back when appropriate, and distinguish between analysis that drives decisions and analysis that sits in a deck.
Adaptability: The company is transforming-new banners, acquisitions, and initiatives. Your priorities will shift. You thrive in an environment where the work evolves and new challenges emerge regularly.
About Shoe Carnival
Shoe Carnival, Inc. is one of the nation's largest family footwear retailers, offering a broad assortment of dress, casual and athletic footwear for men, women and children with emphasis on national name brands. Company operated 428 stores in 35 states and Puerto Rico under its Shoe Carnival and Shoe Station banners and offers shopping at ******************** and ******************** Headquartered in Fort Mill, SC, Shoe Carnival, Inc. trades on The Nasdaq Stock Market LLC under the symbol SCVL.
Shoe Carnival is an equal opportunity employer with competitive compensation, comprehensive benefits, and the opportunity to build something meaningful in a high-growth, transformational environment.
$73k-102k yearly est. 1d ago
Stock Associate
Steven Madden, Ltd. 4.7
Charlotte, NC job
Stock Associate (P/T) The Stock Associate is responsible for verifying merchandise receipts, deliveries, and placement of merchandise in the stockroom. Responsibilities ● Maintain a passion for both the product and delivering an exceptional customer experience.
● Process and replenish merchandise as needed, receive and monitor floor stock, and handle product movement in and out of the store.
● Ensure accurate and efficient stockroom operations, especially during peak hours.
● Provide clear and timely communication to management regarding product levels and any other needs related to stockroom operations.
● Assist in various store operations, including floor moves, visual merchandising, display maintenance, cleaning duties when necessary, and returning products to inventory as needed.
● Be flexible and occasionally perform work outside your specific role.
Requirements
● 1-2 years of retail experience preferred.
● High school diploma or equivalent preferred.
● Strong verbal and written communication skills.
● Ability to process information or merchandise through the computer system and POS register system.
● Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.
Benefits
● 50% off employee discount and 40% off immediate family discount
● Friends and Family Discount Events
● Free shoe every season/quarter
● Employee Assistance Program
● Flexible schedule
● Career Growth
● Employee Referral Program
● Access to Steve Madden's Perk Spot Program
● 401K eligibility over the age of 21 with Company match after 6 months of employment
● Paid time to vote
● Experience at a fast-paced growing company that takes sustainability seriously; read our latest Sustainability Report
$29k-33k yearly est. 6d ago
Director, Financial Planning and Analysis
Shoe Carnival, Inc. 4.4
Fort Mill, SC job
Shoe Carnival (NASDAQ: SCVL) seeks a Director of FP&A to lead financial planning, forecasting, and strategic analysis. This role reports directly to a Vice President and serves as a key partner to the executive team in driving business performance and supporting strategic decision-making. The position is based at our Fort Mill, SC headquarters.
The company is executing a significant transformation-rebranding stores to the Shoe Station banner, pursuing M&A to become the nation's leading family footwear retailer, and building a new finance team. This role requires someone who can build FP&A capabilities while delivering immediate value to the business.
The Director, FP&A leads financial planning and analysis for Shoe Carnival, Inc., providing strategic financial insights to support the company's growth and M&A strategy. Oversees budgeting, forecasting, and business analytics.
Key Responsibilities
• Lead annual budgeting process and monthly forecasting cycles
• Be a key contributor in the planning and execution of the monthly S&OP meetings
• Develop and present financial analyses to executive leadership
• Lead month-end financial close variance analysis
• Build financial models to support M&A due diligence and acquisition analysis
• Provide store-level financial analytics including new store proformas
• Create and maintain KPI dashboards and management reporting
• Partner with operations on strategic initiatives and business cases
• Support investor relations with earnings materials and presentations
• Manage and develop FP&A team of two analysts
• Drive process improvements in planning and reporting systems
• Analyze industry trends and competitive dynamics
Required Qualifications
• Bachelor's degree in Finance, Accounting, or related field; MBA preferred
• 8+ years of progressive FP&A experience with 3+ years leadership
• Retail industry experience strongly preferred
• Advanced financial modeling and analytical skills
• Experience with M&A analysis and integration
• Strong presentation skills
Who You Are
Beyond technical FP&A skills, we're looking for someone who embodies these attributes:
Business Partnership: You're not just a number cruncher-you're a strategic partner. You understand retail operations, you speak the language of merchandising and store leaders, and you translate financial analysis into business action.
Critical Thinking: You question assumptions in forecasts and budgets. You identify the drivers that really matter and challenge plans that don't hold up to scrutiny.
Curiosity: You want to understand why numbers move, not just report that they moved. You dig into store performance, ask questions about customer trends, and connect financial results to operational reality.
Ownership Mentality: You own the forecast and take accountability for its accuracy. You don't just consolidate inputs from the business-you challenge, refine, and commit to a point of view.
Prioritization Judgment: You know the difference between analysis that drives decisions and analysis that sits in a deck. You focus your energy where it creates value.
Resourcefulness: You build with what you have. If the data isn't perfect or the tools are limited, you find ways to get to actionable answers anyway.
Self-Direction: You don't wait to be told what analysis to run. You see what the business needs, anticipate questions leadership will ask, and proactively deliver insights.
Adaptability: You can shift from long-range planning to urgent ad-hoc analysis to acquisition modeling. You stay effective when priorities change rapidly.
About Shoe Carnival
Shoe Carnival, Inc. (NASDAQ: SCVL) is one of the nation's largest family footwear retailers, operating 430+ stores across 35 states under the Shoe Carnival, Shoe Station, and Rogan's banners. Headquartered in Fort Mill, SC, the company is executing an ambitious growth strategy including a major rebanner initiative and strategic M&A to become the nation's leading family footwear retailer.
The company maintains a strong balance sheet with no debt and approximately $150 million in cash and marketable securities. We offer competitive compensation, comprehensive benefits, and the opportunity to build something meaningful in a high-growth, transformational environment.
Shoe Carnival is an equal opportunity employer.
$107k-153k yearly est. 5d ago
Shoe Stylist
Steven Madden, Ltd. 4.7
Charlotte, NC job
Shoe Stylist (P/T) The Shoe Stylist is responsible for applying selling techniques to merchandise and developing a client base to build sales. Responsibilities ● Ensure that each customer receives outstanding customer service by providing a customer-friendly environment which includes greeting and acknowledging every customer.
● Maintain outstanding standards in every aspect of customer service.
● Possess an understanding of all product information, merchandise promotions, test merchandise, and advertising efforts.
● Demonstrate salesmanship skills by consistently achieving and maintaining sales productivity levels.
● Assist in various store operations, including floor moves, merchandising, display maintenance, cleaning duties when necessary, and returning products to inventory as needed.
● Be flexible and occasionally perform work outside of your specific role.
Requirements
● 1-2 years of retail experience preferred.
● High school diploma or equivalent preferred.
● Strong verbal and written communication skills.
● Ability to process information or merchandise through the computer system and POS register system.
● Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.
Benefits
● 50% off employee discount and 40% off immediate family discount
● Friends and Family Discount Events
● Free shoe every season/quarter
● Employee Assistance Program
● Flexible schedule
● Career Growth
● Employee Referral Program
● Access to Steve Madden's Perk Spot Program
● 401K eligibility over the age of 21 with Company match after 6 months of employment
● Paid time to vote
● Experience at a fast-paced growing company that takes sustainability seriously; read our latest Sustainability Report
$31k-41k yearly est. 6d ago
PT Truck unloader 7 AM SHIFT
The TJX Companies, Inc. 4.5
Cornelius, NC job
Homesense At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.
Job Description:
Opportunity: Grow Your Career
Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business.
* Role models established customer experience practices with internal and external customers
* Supports and embodies a positive store culture through honesty, integrity, and respect
* Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
* Promotes credit and loyalty programs
* Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
* Accurately processes and prepares merchandise for the sales floor following company procedures and standards
* Initiates and participates in store recovery as needed throughout the day
* Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
* Provides and accepts recognition and constructive feedback
* Adheres to all labor laws, policies, and procedures
* Supports and participates in store shrink reduction goals and programs
* Participates in safety awareness and maintains a safe environment
* Other duties as assigned
Who We're Looking For: You.
* Possesses excellent customer service skills
* Able to work a flexible schedule to support business needs
* Possesses strong communication and organizational skills with attention to detail
* Capable of multi-tasking
* Able to respond appropriately to changes in direction or unexpected situations
* Capable of lifting heavy objects with or without reasonable accommodation
* Works effectively with peers and supervisors
* Retail customer experience preferred
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Applicants with arrest or conviction records will be considered for employment.
Address:
20615 Torrence Chapel Rd Ste 100
Location:
USA Homesense Store 2003 Cornelius NC
This position has a starting pay range of $12.00 to $12.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
$12-12.5 hourly 6d ago
AE - Sales Leader (Full-Time)
American Eagle Outfitters 4.4
Charlotte, NC job
YOUR ROLE As the full-time Sales Leader, you support the Store Leadership Team by rocking out strong LOD (Leader on Duty) shifts and ensuring a stellar guest experience. You hold down the daily operations of the store as needed. You train, motivate and celebrate associates and you have a passion for driving killer sales results. Most importantly, you represent our company values and bring your REAL self to work every day.
YOUR RESPONSIBILITIES
You have a passion for driving sales:
As a key LOD (Leader on Duty), you're an expert at driving sales by maximizing Fitting Room and Salesfloor productivity and building guest loyalty through a best-in-class, in-store guest experience. You support Store Leadership in doing what it takes to maximize business opportunities to drive KPI results.
You're a people leader:
You're all about motivating and inspiring the team through AEO's core values. You're a role-model leader and you always hold associates accountable to rocking AEO's service standards, especially on the Salesfloor and in the Fitting Room.
You've got an eye for talent and a love of training:
You make it a top priority to recruit and hire strong talent to ensure the store is always staffed to meet business needs. You take pride in training and developing associates to ensure they continue to provide outstanding service and represent a Guest First culture.
You know that teamwork makes the dream work:
You challenge Sales and Stock Associates with clear, attainable goals and consistently provide ongoing performance feedback through real-time coaching. You motivate associates and drive engagement by celebrating outstanding performance - #winning!
You're a visual & operational innovator:
You're a natural at executing and innovating daily visual and operational procedures including shipment processing, merchandising moves and visual standards. Most importantly, you ensure the Fitting Rooms are always guest-ready and rocking AEO Brand Standards.
Integrity is your middle name:
You ensure store safety standards are maintained, you're committed to Asset Protection standards, you always adhere to AEO's policies and procedures, and you do the right thing - always.
YOU'D BE GREAT FOR THIS ROLE IF:
You love AE and Aerie products!
You've led teams in a retail management role previously - #practicemakesperfect!
You can multi-task and have attention to detail; priority-setting and time management are your strong suits.
Business acumen? You've got it!
You have flexible availability - you're available to work when the guest shops!
OUR ASSOCIATES LOVE AEO BECAUSE:
They work with REAL people - there's nothing like your #AEOFamily.
They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement.
They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!)
They participate in store contests for the chance to win FREE merchandise and other exclusive prizes.
$40k-73k yearly est. Auto-Apply 60d+ ago
Cashier
Steven Madden, Ltd. 4.7
Charlotte, NC job
Cashier (P/T) The Cashier is responsible for listening and responding appropriately to customer needs, maintaining extensive product knowledge, and exhibiting professionalism at the POS. Responsibilities ● Maintain outstanding customer service standards, possess solid product knowledge, greet and acknowledge every customer, and address any and all concerns by the customer at POS.
● Reinforce a rewarding customer experience.
● Complete all sales transactions accurately and efficiently, while maintaining all cash accountabilities at registers.
● Assist in various store operations, including floor moves, merchandising, display maintenance, cleaning duties when necessary, and returning products to inventory as needed.
● Assist in processing and replenishing merchandise; participate in receiving and monitoring floor stock.
● Be flexible to occasionally perform work outside your specific role.
Requirements
● Minimum of 1-2 years of retail experience.
● High school diploma or equivalent.
● Strong verbal and written communication skills.
● Ability to process information or merchandise through the computer system and POS register system.
● Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.
Benefits
● 50% off employee discount and 40% off immediate family discount
● Friends and Family Discount Events
● Free shoe every season/quarter
● Employee Assistance Program
● Flexible schedule
● Career Growth
● Employee Referral Program
● Access to Steve Madden's Perk Spot Program
● 401K eligibility over the age of 21 with Company match after 6 months of employment
● Paid time to vote
● Experience at a fast-paced growing company that takes sustainability seriously; read our latest Sustainability Report
$20k-26k yearly est. 6d ago
Store Manager
Steven Madden, Ltd. 4.7
Concord, NC job
Store Manager (F/T) The Store Manager is responsible for overseeing all staff and operations as well as maintaining the overall presentation of the store. In this supervisory role, the Manager inspires their team by consistently demonstrating responsibility and teamwork, which are two of the company's core values. With the ultimate goal of total customer satisfaction, the Store Manager models effective selling techniques, develops a strong client base to build sales, and achieves store profit objectives.
Responsibilities
● Develop and lead a high-performance team that reflects the company's values.
● Regularly share the company's vision and mission with the team and customers.
● Create an environment of growth, accountability, and inclusivity through development, performance management, training, and consistent coaching. Develop staff using experience in staffing, coaching, counseling, etc.
● Maintain excellent standards and solid product knowledge including merchandise promotions, test merchandise, and advertising efforts.
● Lead staff and oversee store operations. Maintain the store environment to achieve sales, service, organization, customer satisfaction, and profitability goals.
● Select and hire qualified candidates who reflect the company's values.
● Maintain all safety and operational standards.
● Possess retail operations knowledge including sales, customer service, merchandising, inventory control, and store budget preparation.
● Ensure compliance and adherence to loss prevention and safety policies and procedures, standards and practices, and company directive.
● Assist in various store operations, including training, operations, sales, visual merchandising, inventory management, store administration, cleaning duties when necessary, and customer service.
● Display organizational skills with the ability to coordinate people, resources, and services to address business goals and needs.
● Process information or merchandise through the computer system and POS register system.
● Be flexible and occasionally perform work outside your specific role.
Requirements
● Minimum of 4-6 years of retail experience, including staff supervision.
● High school diploma or equivalent.
● Excellent organizational skills and ability to coordinate people, resources, and services to address business goals and needs.
● Strong verbal and written communication skills.
● Knowledge of retail operations including sales, customer service, merchandising, inventory control, store budget preparation, and loss prevention.
● Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.
● Understanding of how to develop staff with experience in staffing, coaching, counseling, etc.
● Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.
Benefits
● Medical, Dental, Vision Benefits & Flexible Spending Accounts
● Life & Short/Long-Term Disability Benefits
● 401K Eligibility over the age of 21 with Company match after 6 months of employment
● Paid time off benefits including paid vacation, sick time, voting
● Virtual Health Care
● 50% off employee discount and 40% off immediate family discount
● Friends and Family Discount Events
● Free shoe every season/quarter
● Employee Assistance Program
● Tuition Reimbursement Program
● Career Growth
● Employee Referral Program
● Experience at a fast-paced growing company that takes sustainability seriously; read our latest Sustainability Report
$39k-59k yearly est. 2d ago
Aerie - Brand Ambassador (Sales Associate)
American Eagle Outfitters 4.4
Charlotte, NC job
YOUR ROLE As a part-time Brand Ambassador, you bring our brand to life every day! Your goal is to provide everyone who comes in the store with an amazing shopping experience, making their day better than before they came in. You are the face of our company and you're proud of it! You love the products and are passionate about building brand loyalty with every guest. Most of all, you represent our company values and bring your REAL self to work every day.
YOUR RESPONSIBILITIES
You're a people person!
You use the AEO Selling Model to engage with every guest to help them find exactly what they're looking for, and you do so with a "friends first" mindset. (What's the AEO Selling Model? Don't worry - we'll teach you everything you need to know!
You're passionate about AE & Aerie product!
Guests come to you to educate them on product details and you are excited to make product suggestions to fit their needs.
You share the brand love!
You're eager to introduce the AEO loyalty program and additional brand channels to guests.
You can hang!
Your skillset rocks no matter what zone you're in and you can easily flex between the Salesfloor, Cash & Wrap, Fitting Room and Stockroom as needed.
You're an innovative problem solver!
Making your guests' day is your priority and you're able to proactively resolve guest concerns while sticking to company policy.
You're a team player - #teamwork!
You're always willing to assist your team in #gettingthejobdone.
You've got integrity!
You do the right thing and you always adhere to AEO's policies & procedures.
YOU'D BE GREAT FOR THIS ROLE IF:
You love interacting with people!
You're full of energy and can handle multiple tasks in a fast-paced environment.
You're available to work when guests shop (lookin' at your evenings, weekends & holidays!)
You love AE and Aerie products.
You've worked in retail before. #practicemakesperfect
You're at least 16 years of age.
OUR BRAND AMBASSADORS LOVE AEO BECAUSE:
They work with REAL people - there's nothing like your #AEOFamily.
They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement.
They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!)
They participate in store contests for the chance to win FREE merchandise and other exclusive prizes.
$26k-33k yearly est. Auto-Apply 29d ago
Sales Supervisor
Steven Madden, Ltd. 4.7
Concord, NC job
Sales Supervisor (F/T) The Sales Supervisor supports the management team and performs all functional tasks as assigned. The Sales Supervisor assumes leadership and managerial responsibilities when the Store Manager and Assistant Store Manager are absent. The Sales Supervisor is part of a dynamic team where cooperation is key to achieving business goals.
Responsibilities
● Lead, inspire, and motivate the team to achieve sales targets and provide exceptional customer service.
● Assist in training and developing a successful sales team.
● Ensure that all customer service initiatives are in place to address issues quickly and courteously.
● Act as a liaison between customers, sales associates, the Assistant Store Manager, and the Store Manager.
● Communicate effectively with customers, team members, management, and corporate stakeholders.
● Assist in various store operations, including floor moves, merchandising, display maintenance, cleaning duties when necessary, and returning products to inventory as needed.
● Be flexible and occasionally perform work outside of your specific role.
Requirements
● Minimum of 2-3 years of retail experience.
● High school diploma or equivalent preferred.
● Excellent organizational skills and ability to coordinate people, resources, and services to address business goals and needs.
● Excellent team-building skills.
● Strong verbal and written communication skills.
● Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.
Benefits
● Medical, Dental, Vision Benefits & Flexible Spending Accounts
● Life & Short/Long-Term Disability Benefits
● 401K Eligibility over the age of 21 with Company match after 6 months of employment
● Paid time off benefits including paid vacation, sick time, voting
● Virtual Health Care
● 50% off employee discount and 40% off immediate family discount
● Friends and Family Discount Events
● Free shoe every season/quarter
● Employee Assistance Program
● Tuition Reimbursement Program
● Career Growth
● Employee Referral Program
● Experience at a fast-paced growing company that takes sustainability seriously; read our latest Sustainability Report
$43k-55k yearly est. 4d ago
AE - Stock Associate
American Eagle Outfitters 4.4
Charlotte, NC job
YOUR ROLE You can't buy product if it's not on the floor, right?! As a part-time stock brand Ambassador, you're an expert at keeping product moving from the Stockroom to the Salesfloor through shipment processing, replenishment, markdowns and merchandising. You've got a passion for AEO Brand Standards, an eye for merchandising and a keen attention to detail. Even though the Stockroom is #yourplace, you're able to flex your skills to support your team and guests on the Salesfloor as needed. Most importantly, you represent AEO values and you bring your REAL self to work every day!
YOUR RESPONSIBILITIES
You've got a passion for brand standards:
You're a go-getter when it comes to keeping product moving and you do so through effective and timely shipment processing, replenishment, markdowns and merchandising.
The Stockroom is your home base and you #ownit!
You're a master at keeping the Stockroom running efficiently and productively by ensuring merchandise, visual props, marketing and fixtures stay organized.
You're innovative:
Whenever you see a merchandising opportunity, you inform store leadership, make a game plan, and take action to correct it.
You know that teamwork makes the dream work:
You're always prepared to step in and help fellow team members complete non stock-related tasks or assist with guests.
Integrity is your middle name:
Safety standards are a priority to you, both in the Stockroom and on the Salesfloor. You follow Asset Protection standards and always adhere to AEO's policies and procedures.
YOU'D BE GREAT FOR THIS ROLE IF:
You love AE and Aerie products!
You love organization and have attention to detail; priority-setting and time management are your strong suits.
You have flexible availability- you're there to get product moving early in the morning, late in the evening and on the weekends.
You've worked in a stock-related role previously - #practicemakesperfect.
OUR ASSOCIATES LOVE AEO BECAUSE:
They work with REAL people - there's nothing like your #AEOFamily.
They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement.
They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!)
They participate in store contests for the chance to win FREE merchandise and other exclusive prizes.
$26k-30k yearly est. Auto-Apply 29d ago
Store Assistant Manager
Steven Madden, Ltd. 4.7
Concord, NC job
Store Assistant Manager (F/T) The Store Assistant Manager is responsible for working with the Store Manager on all store operations. The Store Assistant Manager plays a vital role in guiding, developing, and motivating a team of brand advocates to ensure an exceptional customer experience that aligns with the company's brand values.
Responsibilities
● Partner with the Store Manager to maximize profitability by ensuring that customer engagement, merchandising, operations, and community connection are all consistent and compliant with company standards.
● Create amazing customer experiences through strong client focus and collaboration, ensuring the team is motivated to deliver memorable experiences.
● Partner with the Store Manager to implement visual merchandising directives to maintain the company's brand strategies.
● Ensure appropriate replenishment of merchandise on the selling floor.
● Partner with the Store Manager to ensure compliance and adherence to loss prevention and safety policies and procedures, standards and practices, and company directive.
● Assist in various store operations, including training, operations, sales, visual merchandising, inventory management, store administration, cleaning duties when necessary, and customer service.
● Foster an environment of development and accountability.
● Process information or merchandise through the computer system and POS register system.
● Assist Store Manager in the selection and hiring of qualified candidates.
● Be flexible and occasionally perform work outside your specific role.
Requirements
● Minimum of 3-5 years of retail experience.
● High school diploma or equivalent.
● Excellent organizational skills and the ability to coordinate people, resources, and services to address business goals and needs.
● Strong verbal and written communication skills.
● Knowledge of retail operations including sales, customer service, merchandising, inventory control, store budget preparation, and loss prevention.
● Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.
● Understanding of how to develop staff with experience in staffing, coaching, counseling, etc.
● Ability to process information or merchandise through the computer system and POS register system.
Benefits
● Medical, Dental, Vision Benefits & Flexible Spending Accounts
● Life & Short/Long-Term Disability Benefits
● 401K Eligibility over the age of 21 with Company match after 6 months of employment
● Paid time off benefits including paid vacation, sick time, voting
● Virtual Health Care
● 50% off employee discount and 40% off immediate family discount
● Friends and Family Discount Events
● Free shoe every season/quarter
● Employee Assistance Program
● Tuition Reimbursement Program
● Career Growth
● Employee Referral Program
● Experience at a fast-paced growing company that takes sustainability seriously; read our latest Sustainability Report
$44k-53k yearly est. 5d ago
AE - Store Team Leader (Store Manager)
American Eagle Outfitters 4.4
Charlotte, NC job
YOUR ROLE As the full-time Store Team Leader, you are the CEO of your store! You are an entrepreneurial-minded business owner who takes pride in maximizing the daily operations of your store. You are passionate about developing a strong team through effective coaching and training, you are a pro at making tough, strategic decisions to drive your business, you consistently deliver operational excellence and your store is always rocking AEO Brand Standards. Most importantly, you bring your REAL self to work every day!
YOUR RESPONSIBILITIES
You have a passion for driving results:
You're an expert at driving sales by maximizing overall store productivity and building guest loyalty through a best-in-class guest experience. You're entrepreneurial-minded and you create, manage and own your store's business plan to meet KPI goals.
You're a business innovator:
Because you own the controllable elements of your store's P&L, you are skilled at analyzing reporting and daily sales trends to make real-time, innovative business decisions in order to achieve store financial goals.
You're a people leader:
You're passionate about recruiting, hiring and retaining a high-performing team. You're an advocate for your team's development, you encourage your team to pursue internal opportunities, and you always have a succession plan in place to ensure a clear career path for all associates. You take pride in developing store leadership through leadership development training, performance feedback, individual development plans and annual performance reviews.
You know that teamwork makes the dream work:
You champion a culture of teamwork and recognition by establishing and communicating goals, holding your team accountable to brand standards, and celebrating and rewarding outstanding performance daily.
Your store rocks AEO Brand Standards:
You ensure your store consistently maintains AEO Brand Visual Standards by owning all visual and merchandising processes. You are the "go-to" when it comes to Floorsets, merchandise adjustments and replenishment and your team always has a clear understanding of their role in keeping the store guest-ready.
Workforce Management - it's your "thing"
: You know that maximizing your business requires a well thought-out schedule! By evaluating traffic, calendars and payroll reports, you're able to make scheduling adjustments to meet business needs. As a result, payroll is always in check and you're always leveraging your top talent to deliver an impeccable guest experience.
Integrity is your middle name:
You demonstrate integrity when making compensation decisions, you ensure audit and shrink results meet Asset Protection Standards, you follow AEO's policies and procedures, and you do the right thing - always.
YOU'D BE GREAT FOR THIS ROLE IF:
You love AE and Aerie products!
You've led functional teams in a retail management role previously - #practicemakesperfect!
You can multi-task and have attention to detail; priority-setting and time management are your strong suits.
You know how to lead and develop teams and have a general understanding of employment law.
You have a track record of effective communication and conflict management.
Business acumen? You've got it!
You understand how to analyze reporting to drive sales.
You have flexible availability - you're available to work when the guest shops!
OUR ASSOCIATES LOVE AEO BECAUSE:
They work with REAL people - there's nothing like your #AEOFamily.
They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement.
They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!)
They participate in store contests for the chance to win FREE merchandise and other exclusive prizes.
$23k-28k yearly est. Auto-Apply 13d ago
AE - Merchandising Team Leader (Assistant Manager)
American Eagle Outfitters 4.4
Gaffney, SC job
YOUR ROLE As the full-time Merchandising Team Leader, you are the Store Team Leader's "go-to" in developing and implementing the Merchandising strategy for the store. Your passion lies in training and coaching your team into great merchants delivering AEO brand Visual standards every day. Through your leadership, your team always nails floorset execution, and rocks merchandising and marketing brand standards. You ensure the store is always "guest ready" through effective replenishment. Most importantly, you represent our company values and bring your REAL self to work every day.
YOUR RESPONSIBILITIES
You have a passion for driving sales:
As a key LOD (Leader on Duty), you're an expert at driving sales by maximizing Fitting Room and Salesfloor productivity and building guest loyalty through a best-in-class guest experience. You contribute to the overall financial success of the store by analyzing reporting and daily trends to make strategic business decisions. You're the Store Team Leader's right hand in developing short and long-term business plans to drive key KPIs.
You're a merchandising innovator:
You coach your team to deliver an outstanding guest experience by ensuring your store is always representative of AEO Brand Standards. You ensure your store stays in tip-top shape by #leading day-to-day merchandising, sell-through adjustments and replenishment. You have a keen eye for merchandising opportunities and are always ready with a game plan to take action!
You're a people leader:
You're all about motivating and inspiring your team through AEO's core values. You're a role-model leader and you always hold your team accountable to rocking AEO's customer service standards, especially on the Salesfloor and in the Fitting Room.
You've got an eye for talent and a love of training:
You make it a top priority to recruit and hire strong talent to ensure the store is always staffed to meet business needs. You take pride in training and developing your team to ensure they continue to provide outstanding service to the best of their abilities.
You know that teamwork makes the dream work:
You know that building a great team requires you to consistently provide ongoing performance feedback through real-time coaching. You make team touchbases, development plans, and performance reviews a priority and you drive associate engagement by celebrating your team's outstanding performance - #winning!
You're an operational innovator:
You're a natural at executing and innovating daily operational procedures, you support the team in maintaining visual standards throughout every zone in the store, and most importantly, you ensure the Fitting Rooms are always guest-ready and rocking AEO Brand Standards.
Integrity is your middle name:
You ensure store safety standards are maintained, you're committed to Asset Protection standards, you always adhere to AEO's policies and procedures, and you do the right thing - always.
YOU'D BE GREAT FOR THIS ROLE IF:
You love AE and Aerie products!
You've led teams in a retail management role previously - #practicemakesperfect!
You can multi-task and have attention to detail; priority-setting and time management are your strong suits.
You know how to lead and develop teams and have a general understanding of employment law.
Business acumen? You've got it!
You have flexible availability - you're available to work when the guest shops!
OUR ASSOCIATES LOVE AEO BECAUSE:
They work with REAL people - there's nothing like your #AEOFamily.
They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement.
They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!)
They participate in store contests for the chance to win FREE merchandise and other exclusive prizes.
$22k-29k yearly est. Auto-Apply 5d ago
Sales Associate - Chico's
Chico's FAS, Inc. 4.1
Hickory, NC job
Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality. The Sales Associate is responsible for supporting Management in in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including ensuring a great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!
FUNCTIONAL RESPONSIBILITIES:
Drive for Results
* Meets company sales goals by utilizing sales techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.
* Maintains knowledge of current sales and promotions; maintains pricing and visual standards.
* Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management.
* Participates in visual directives including monthly store sets and zone maintenance.
Customer Experience
* Models and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience.
* Ensures prompt resolution of customer concerns.
* Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations.
* Reinforces buying decisions at the checkout and achieves add on goals including gift card sales.
* Signs up clients for reward program.
* Builds and maintains a solid customer following through clienteling and wardrobing.
* Knows current product fit and style assortment offerings in store and on line.
* Maintains consistent client communication through utilization of customer book.
Operational Excellence
* Supports replenishment activities that keep the store full and abundant.
* Assists with locate fulfillment.
* Assists with visual directives, including floor sets, window changes, visual presentations, signage placement, etc. as directed.
* Assist with boutique cleanliness and organization
Teamwork and Growth
* Promotes an inclusive, collaborative approach to problem solving.
* Seeks personal developmental opportunities and readily solicits feedback.
Other duties as assigned.
This position may be found in multiple brands. Some duties may vary from brand to brand.
QUALIFICATIONS:
* High School diploma or equivalent
* Retail or sales experience preferred
* Must be 18 years of age or older
* Excellent communication skills
* Excellent customer service skills
* Able to learn or adapt to technology provided by the company
* Strong organizational skills and ability to multi-task in a fast-paced environment
* Able to communicate with customers, Associates, and Management
* Regular attendance is essential to this position to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required
PHYSICAL REQUIREMENTS:
* Constant Walking/Standing- 67-100% of 8-hour shift
* Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift
* Frequent Climbing- 34%-66% of 8-hour shift
Due to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. You may apply to any location or position at any time; however, the position to which you apply may not currently be open. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance.
0427 Belle Hollow Shopping Center
Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.
$22k-28k yearly est. 7d ago
AE - Stock Associate
American Eagle Outfitters 4.4
Hickory, NC job
YOUR ROLE You can't buy product if it's not on the floor, right?! As a part-time stock brand Ambassador, you're an expert at keeping product moving from the Stockroom to the Salesfloor through shipment processing, replenishment, markdowns and merchandising. You've got a passion for AEO Brand Standards, an eye for merchandising and a keen attention to detail. Even though the Stockroom is #yourplace, you're able to flex your skills to support your team and guests on the Salesfloor as needed. Most importantly, you represent AEO values and you bring your REAL self to work every day!
YOUR RESPONSIBILITIES
You've got a passion for brand standards:
You're a go-getter when it comes to keeping product moving and you do so through effective and timely shipment processing, replenishment, markdowns and merchandising.
The Stockroom is your home base and you #ownit!
You're a master at keeping the Stockroom running efficiently and productively by ensuring merchandise, visual props, marketing and fixtures stay organized.
You're innovative:
Whenever you see a merchandising opportunity, you inform store leadership, make a game plan, and take action to correct it.
You know that teamwork makes the dream work:
You're always prepared to step in and help fellow team members complete non stock-related tasks or assist with guests.
Integrity is your middle name:
Safety standards are a priority to you, both in the Stockroom and on the Salesfloor. You follow Asset Protection standards and always adhere to AEO's policies and procedures.
YOU'D BE GREAT FOR THIS ROLE IF:
You love AE and Aerie products!
You love organization and have attention to detail; priority-setting and time management are your strong suits.
You have flexible availability- you're there to get product moving early in the morning, late in the evening and on the weekends.
You've worked in a stock-related role previously - #practicemakesperfect.
OUR ASSOCIATES LOVE AEO BECAUSE:
They work with REAL people - there's nothing like your #AEOFamily.
They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement.
They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!)
They participate in store contests for the chance to win FREE merchandise and other exclusive prizes.
$26k-30k yearly est. Auto-Apply 29d ago
Assistant Store Manager - White House Black Market
Chicos Fas Inc. 4.1
Huntersville, NC job
Join our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautiful. The Assistant Store Manager is primarily responsible for promoting a customer and product-focused sales culture where our values and guiding principles are at the forefront of all store operations, including managing sales operations, asset protection, and human resources functions to ensure great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!
FUNCTIONAL RESPONSIBILITIES:
Performance Culture
Analyzes sales reports and KPIs to determine the needs of the business; executes in store business and sales strategies.
Establishes and communicates clear expectations, holding store team and themselves accountable for achieving all brand, performance, and behavior standards.
Controls payroll and supply budget.
Performs and oversees basic operational activities such as scheduling, target shrink audits, physical inventory, opening and closing duties, time sheet review and payroll accuracy documents, and merchandise flow processes.
Oversees all financial activities in accordance with policy, including cash handling and reporting, price changes, and merchandise handling; trains and coaches associates to ensure all register transactions are completed accurately and in accordance with policy.
Ensures compliance with all applicable laws, loss prevention policies, operating procedures and controls; conducts associate training to reinforce proper controls.
Administers all operational process including inventory receipt/dispatch, daily replenishment of floor merchandise levels, and execution and preparation of physical inventories.
Ensures visual presentation, organization, and facility maintenance are representative of the Brand.
Develops a high-performance culture, motivating sales team to meet assigned sales and productivity goals.
Trains and develops store management team on business acumen to drive overall performance.
Trains and coaches to ensure selling team is fluent in all aspects of product knowledge on line and in store.
Trains, coaches and assists with locate fulfillment and selling.
Building High Performing Teams
Motivates and inspires store team, developing a shared vision while modeling core values.
Promotes an inclusive, collaborative approach to problem solving.
Communicates with and coaches store teams and acts as liaison to field leadership and cross functional business partnerships to effectively lead positive change.
Seeks personal developmental opportunities and readily solicits feedback to build leadership skill set.
Values individuality and the diverse talents of their team. Leads the team by communicating expectations, providing guidance, delivering feedback, and empowering the team to be their best.
Customer Experience
Models, teaches, and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience.
Ensures prompt resolution of customer concerns.
Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations.
Ensures team maintains consistent client communication through utilization of customer book, rewards program participation, and customer capture sign up.
Talent
Attracts, recruits, hires and retains a high performing team.
Focuses on developing talent by conducting ongoing talent development discussions.
Recommends changes of status of associates, including promotions, demotions, and terminations.
Interprets Key Performance Indicator reports and delivers coaching as needed.
Supports, implements, and provides follow-up for all training programs, seminars, etc.
Assesses and coaches Store Team on performance and provides performance evaluations.
In partnership with the DSM, resolves all human resources issues in a timely and effective manner.
Drives associate and team engagement by recognizing and rewarding employees for outstanding performance.
Ensures that Store Management team adheres to all employment practices and policies.
Other duties as assigned.
This position may be found in multiple brands. Some duties may vary from brand to brand.
QUALIFICATIONS:
High School diploma or equivalent
3+ years of retail management experience required
Must be 18 years of age or older
Excellent communication, verbal, and written skills
Proven excellent customer service skills with statistical track record in all areas of sales and leadership
Able to learn or adapt to technology provided by the company
Strong organizational skills and ability to multi-task in a fast-paced environment
Established history in recruiting and retaining a quality sales and support staff
General knowledge of apparel products (i.e., fit and fabric)
Excellent leadership qualities, training and team building skills
Knowledge of administrative aspects of store operations
Able to communicate with customers and staff
Solid evidence of community outreach and involvement. Understands the value in supporting the community
Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required
PHYSICAL REQUIREMENTS:
Constant Walking/Standing- 67-100% of 8-hour shift
Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift
Frequent Climbing- 34%-66% of 8-hour shift
Due to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. You may apply to any location or position at any time; however, the position to which you apply may not currently be open. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance.3095 Birkdale Village
$42k-49k yearly est. 16d ago
AE - Brand Ambassador (Sales Associate)
American Eagle Outfitters 4.4
Hickory, NC job
YOUR ROLE As a part-time Brand Ambassador, you bring our brand to life every day! Your goal is to provide everyone who comes in the store with an amazing shopping experience, making their day better than before they came in. You are the face of our company and you're proud of it! You love the products and are passionate about building brand loyalty with every guest. Most of all, you represent our company values and bring your REAL self to work every day.
YOUR RESPONSIBILITIES
You're a people person!
You use the AEO Selling Model to engage with every guest to help them find exactly what they're looking for, and you do so with a "friends first" mindset. (What's the AEO Selling Model? Don't worry - we'll teach you everything you need to know!
You're passionate about AE & Aerie product!
Guests come to you to educate them on product details and you are excited to make product suggestions to fit their needs.
You share the brand love!
You're eager to introduce the AEO loyalty program and additional brand channels to guests.
You can hang!
Your skillset rocks no matter what zone you're in and you can easily flex between the Salesfloor, Cash & Wrap, Fitting Room and Stockroom as needed.
You're an innovative problem solver!
Making your guests' day is your priority and you're able to proactively resolve guest concerns while sticking to company policy.
You're a team player - #teamwork!
You're always willing to assist your team in #gettingthejobdone.
You've got integrity!
You do the right thing and you always adhere to AEO's policies & procedures.
YOU'D BE GREAT FOR THIS ROLE IF:
You love interacting with people!
You're full of energy and can handle multiple tasks in a fast-paced environment.
You're available to work when guests shop (lookin' at your evenings, weekends & holidays!)
You love AE and Aerie products.
You've worked in retail before. #practicemakesperfect
You're at least 16 years of age.
OUR BRAND AMBASSADORS LOVE AEO BECAUSE:
They work with REAL people - there's nothing like your #AEOFamily.
They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement.
They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!)
They participate in store contests for the chance to win FREE merchandise and other exclusive prizes.