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Field Service Technician jobs at FANUC America - 1531 jobs

  • Field Service Technician

    BLM Group 4.6company rating

    Charlotte, NC jobs

    BE PART OF A MANUFACTURER LIKE NO OTHER. When you work with the world's most innovative companies, you know you're making a difference. Our clients are the game changers, leaders and investors who fuel the global innovation economy. They're the businesses behind the next fabrication breakthroughs. And the visionaries whose new technologies could transform the way people live and work. They come to BLM GROUP USA for our expertise, deep network and nearly sixty years of experience in the industries we serve, and to partner with diverse teams of passionate, enterprising BLMers, dedicated to an inclusive approach to helping them grow and succeed at every stage of their business. Join us at BLM GROUP USA and be part of bringing our clients' world-changing ideas to life. At BLM, we have the opportunity to grow and collectively make an impact by supporting the innovative clients and communities BLM GROUP serves. We pride ourselves in having both a diverse client roster and an equally diverse and inclusive organization. We offer a competitive benefits package which includes medical, dental, vision, 401k with company match, life/disability and many others! Job Title: Field Service Technician Department: Service FLSA Status: Non-Exempt Cost Center: US1000005A - Service Department Summary Under direct supervision of the Service Manager, the Field Service Technician will perform new equipment installations, preventive maintenance, troubleshooting, and emergency repair of BLM equipment at the customer site. Facilitates timely resolutions to customer issues and/or questions while maintaining a positive client relationship. Essential Functions The duties listed below are the specific duties and tasks that someone in this position must accomplish. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the level and/or class of this position. • Supports the sales staff in servicing BLM equipment • Installs new equipment at customer sites • Performs preventive maintenance, troubleshooting, emergency repairs, and service of equipment for customers at the customer site • Carefully and accurately documents all service performed on the equipment as well as what service needs are to be accomplished on the equipment in the future • Maintains excellent customer service and customer satisfaction • Demonstrate applicable BLM GROUP software capabilities to the customer • Prepares timesheets, service reports and installation forms, timely and accurately • Accurately track expenses and completes expense reports in a timely manner • Maintain a safe work environment and operate within OSHA/MIOSHA guidelines • Communicate with other departments as necessary • Ability to work overtime as required by workload and customer necessity • Other duties as assigned by management Qualifications • High School Diploma required, Associate Degree in a technical discipline is preferred or comparable military experience • 2 - 4 years of experience in a similar technical position • At least one year of experience in a customer service role • Ability to travel 90% as assigned by management • BLM accepts candidates with Trumpf laser machine experience, Amada Laser, Mazak laser and other similar laser machinery experience Licensing/Certifications • A clear driving record containing no more than two (2) minor moving violations in three (3) years and no major violations in the last seven (7) years. Knowledge, Skills, and other Abilities • Proficiency in Microsoft Office (Word, Excel, Outlook) • Able to effectively use the Internet • Ability to understand and use I/O structure for technical trouble shooting purposes • Ability to effectively utilize electric/electronic test/measurement equipment • Must be able to effectively understand, analyze, and resolve technical mechanical or electrical issues based on measured data results • Proficient in reading and comprehending technical information as presented in equipment manuals or in electronic media • Ability to accurately document technical data in terms of the steps taken to resolve equipment and product issues • Ability to communicate technical issues as well as the steps taken to resolve those issues with the BLM corporate office • Proven customer service skills with a primary focus on customer relationships • Highly organized • Excellent verbal and written communication skills • Must be able to work effectively with minimal supervision • Resourceful; able to discern who to call for assistance based on the technical situation at hand • Must have excellent time management skills • Effective team player who can work with all levels of team members as well as with all different types and levels of customers • Fluent in Italian preferred, but not necessary Equipment, Machinery, Tools, and Vehicles Used General office equipment, including computers, printers, fax machines and telephones. Physical Demands The physical demands described here are representative of those that an employee must be able to accomplish to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. While performing the duties of this job, the employee is regularly required to use hands to manipulate, handle, feel or operate objects, tools or controls; reach with hands and arms; stand; talk and hear; walk; sit, climb or balance; stoop, kneel, crouch or crawl; and lift or move up to fifty (50) to seventy (70) pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral visions, depth perception and the ability to adjust focus. Mental Demands While performing the duties of this position, employees are regularly required to use written and oral communication skills; read and interpret technical data, information and documents, analyze and solve problems, use math and mathematical reasoning; observe and interpret situations; learn and apply new information or new skills; work under imposed manufacturing deadlines; interact with staff and other organizations; and frequently deal with dissatisfied or quarrelsome individuals. Working Conditions The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. The incumbent works primarily in a manufacturing facility where the noise level could be moderate to loud. Occasionally will perform work in an office environment. The position requires approximately 90% travel. Technicians must be available to travel both domestically and internationally as required by management. Reporting Relationships This position reports to the Service Manager Supervisory Responsibility None We are an Equal Employment Opportunity ("EEO") Employer. If you need assistance or an accommodation with completing the application, you may contact us at **************.
    $53k-77k yearly est. 8d ago
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  • Field Service Technician -IV

    I3 Infotek Inc. 3.9company rating

    Charlotte, NC jobs

    Field Service Technician - Level IV Position Type: Full-Time | Day Shift Travel: Up to 85% (Majority Air Travel) About the Role We are hiring Field Service Technician - Level IV professionals with advanced expertise and high autonomy. This senior-level role involves solving complex CNC system issues, supporting new technology rollouts, and mentoring customers and distribution partners. Key Responsibilities: Lead advanced troubleshooting and root-cause analysis of CNC machinery Perform high-level installations of new and introductory Okuma models Implement complex retrofits and engineering improvements Serve as escalation support beyond distributor capabilities Develop detailed technical manuals, bulletins, and “how-to” documentation Maintain strong customer relationships through expert-level support Provide detailed reporting and feedback to Okuma service leadership Qualifications: Associate Degree in Electronics or equivalent advanced experience 7+ years of CNC machine tool service experience (Okuma strongly preferred) Expert-level knowledge of CNC controls, PLCs, servo systems, and automation FANUC CNC & Okuma-Howa product knowledge preferred Proven technical writing and documentation experience Skills & Competencies: Expert-level diagnostic and troubleshooting capability Advanced interpretation of mechanical and electrical drawings Proficiency with advanced precision diagnostic tools Exceptional communication and customer-facing skills Ability to work autonomously with minimal supervision Additional Notes: No weekend work (Monday-Friday schedule) Candidates can be located anywhere in the U.S. Must provide 2 professional references Background check & drug screening required (including marijuana; no violent offenses)
    $42k-68k yearly est. 3d ago
  • Field Service Technician - Level III

    I3 Infotek Inc. 3.9company rating

    Charlotte, NC jobs

    Position Type: Full-Time | Day Shift Travel: Up to 85% (Majority Air Travel) About the Role We are seeking an experienced Field Service Technician - Level III to support installation, troubleshooting, and repair of high-precision CNC machinery at customer sites across the U.S. This role is ideal for technicians who can work independently while collaborating with customers and internal teams. Key Responsibilities Travel to customer sites for CNC machine troubleshooting, repairs, and installations Install new equipment, retrofits, and design improvements Diagnose customer issues via phone/email and on-site support Perform mechanical alignment, CNC control, servo, PLC, and automation troubleshooting Create technical bulletins, service documentation, and trip reports Maintain compliance with company safety policies and OSHA standards Communicate status updates to customers, distributors, and service management Qualifications Associate Degree in Electronics or equivalent experience 5+ years of experience with CNC controls, servo systems, PLCs, and automation Strong mechanical background (hydraulics, pneumatics, precision measurement) Prior machine tool experience (Okuma preferred) FANUC CNC experience (preferred) Basic technical writing skills (preferred) Skills & Competencies Strong troubleshooting and analytical skills Ability to read blueprints and electrical schematics Proficiency with precision measuring tools (laser, ball bar, micrometers, etc.) Customer-focused mindset with excellent communication skills Ability to work independently in a fast-paced, travel-heavy role
    $42k-68k yearly est. 3d ago
  • Electronics Packaging Power Delivery Technology Lead

    Advanced Micro Devices, Inc. 4.9company rating

    Austin, TX jobs

    WHAT YOU DO AT AMD CHANGES EVERYTHING At AMD, our mission is to build great products that accelerate next-generation computing experiences-from AI and data centers, to PCs, gaming and embedded systems. Grounded in a culture of innovation and collaboration, we believe real progress comes from bold ideas, human ingenuity and a shared passion to create something extraordinary. When you join AMD, you'll discover the real differentiator is our culture. We push the limits of innovation to solve the world's most important challenges-striving for execution excellence, while being direct, humble, collaborative, and inclusive of diverse perspectives. Join us as we shape the future of AI and beyond. Together, we advance your career. The Role: We are seeking a candidate to drive power delivery technology and design tool development for 2.5D/3D IC packaging technologies targeted for future AI products. Products in this segment will have significant generation-over-generation growth in power handling requirements and design complexity while holding to aggressive schedules, so new EDA tools are required to accelerate the speed, accuracy, and performance of advanced packaging design. In this role, the candidate will work with AMD's advanced packaging technology teams to understand the capabilities required for next generation AI products, then translate these into needs for new development with AMD's EDA tool vendors, manage the implementation of tool improvements, and finally propagate these capabilities to AMD's physical design and SI/PI teams. A particular emphasis will be placed on incorporating new AI capabilities to increase the velocity of physical design and SI/PI engineers. The candidate will be expected to operate these tools in support of ongoing packaging programs. The Person: AI applications require the most sophisticated and complex electronics packaging solutions ever built - an enthusiasm to work in this challenging, fast-paced space is a must. In addition to having a solid working knowledge of advanced packaging technologies, a successful candidate will have direct experience and with electronics packaging EDA tools for physical design and electrical simulation and an interest in expanding the capabilities and accuracy of these tools. Interest and experience in using AI tools to accelerate EDA is also valued. While the role is technical, the position will require stakeholder management for several projects run in parallel across multiple internal and external teams, so an aptitude for and enjoyment of program management skills will be an asset. Candidates will be expected to regularly update internal and external executives so strong presentation skills will be an asset. Key Responsibilities: Drive AMD's CAD and EDA tool vendors to automate and simplify advanced package ('3DIC') power integrity design and analysis flows including EM/IR. Execute these flows as required in support of next generation advanced packaging projects. Enable packaging physical design engineers to independently execute a subset of these flows in order to reduce design cycles and improve the quality of early design releases. Enable automation and AI assistance to improve efficiency and reduce resource requirements for future product designs. Partner with packaging technology teams to identify and develop next-generation power delivery solutions. Minimum Qualifications: B.S. degree in electrical engineering, computer engineering, or a related discipline plus five years of industry experience. Direct experience with packaging EDA tools. Direct experience with coding and automation. Preferred Qualifications: Experience with coding in Python and TCL, particularly for the automation of CAD and EDA tools. Experience using AI agents to accelerate code development and EDA tool useage. Hands-on experience with at least one industry standard packaging physical design CAD tool. Hands-on experience with at least one industry standard tool for power integrity analysis. #LI-RD1 #LI-HYBRID Benefits offered are described: AMD benefits at a glance. AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law. We encourage applications from all qualified candidates and will accommodate applicants' needs under the respective laws throughout all stages of the recruitment and selection process.
    $91k-119k yearly est. 8d ago
  • PC Helpdesk Technicians

    Adex Corporation 4.2company rating

    Houston, TX jobs

    Help Desk Technician Domain Knowledge: Operating Systems/Platforms: Able to install OS onto computers and servers Able to add/remove users CompTIA type skillsets Able to install software using package manager of choice Computer Architecture: Understanding of how computer peripherals connect to the computer Able to connect monitor, keyboard and printer to the computer Basic understanding of different system components like CPU, memory, HDD and these components inter-operate. File Systems: Basic File Systems understanding Format a USB-Dongle and transfer >4GB files using USB-Dongle Storage: Basic storage systems understanding Able to restore off of remote networks Networking: Basic networking understanding Understands IP Addressing Understands MAC address, subnet, DNS and DHCP Able to configure workstations Able to configure static routing on a workstation Project Support Role: Complete initial Contact with Site for Scheduling Contact sites for site discovery Confirm device count per site to be shipped Confirm Schedule dates for migrations. Work with team help desk support technicians' for confirmation of all site information is complete and scheduling of site migrations Follow upon completion of migrations for shipping returns and migration tracking totals. Education: Associate degree or specific certification in related field. Has worked on at least one product in the domain and knows 2-3 platforms with professional experience. 2-5 years of experience is considered equivalent.
    $37k-50k yearly est. 8d ago
  • Service Technician

    Seaman's Mechanical 4.6company rating

    Grand Rapids, MI jobs

    This position will report to the Service Manager. The responsibilities of the Service Technician are to service, maintain, troubleshoot, and repair heating, ventilation, air conditioning, refrigeration systems and equipment. Diagnosing malfunctions and determining repair needs, inspecting, and performing tests on systems and equipment for defective parts and to assure proper functioning. Essential Job Function Customer Service Always present a professional positive and helpful attitude when interacting with customers and co-workers. Exhibit an understanding of Human Relations and functions as a “team player”. This position has frequent contact with customers, requiring reasonable tact and strong verbal/written communication skills. Observe additional maintenance needs requiring attention and report to the appropriate people. Basic Functions/Requirements Read and write English. Write legibly. Read a tape measure, perform basic math skills: (Add, Subtract, Fractions, Calculate sales tax) Must have valid Michigan drivers' licenses, good driving record (our insurance must accept you) Paperwork filled out properly daily, including electronic documentation, if applicable. Follow verbal and written instructions. Follow all safety rules. Be able to wear all P.P.E's when applicable (steel toe boots, gloves, safety glasses, hard hat, etc.) Lift, climb, bend, and kneel to complete assigned tasks. Tolerate working at heights off a ladder, scaffold, and aerial lifts. Perform heavy physical labor during adverse weather conditions. Work in confined spaces, exposed to fumes, chemicals, grease, acids, oil and in the vicinity of noise and vibration with proper P.P.E's. Maintain cooperative and effective working relationship with others. Be able to take “on call” in the regular rotation. Be available to work any time of the day to take care of your customer. (Before 8:00 am and after 5:00 pm during the week, any time weekends, and holidays) 4 hours safety training required annually. Must have refrigerant transition and recovery certification card. Continuing education is expected. Education/Experience High school diploma or GED preferred. 10+ Years' experience preferred. Work Coordination and Paperwork Coordinate start and stop time with Service Dispatcher for each call. Organize all work detail (work performed, service recommendations, etc.) and complete an accurate work ticket, paper or electronic, for billing and payroll purposes. Submit all paperwork to the office each Monday before 10:00 AM or at end of each month is required. Obtain record on work ticket and communicate to vendor an appropriate purchase order number when purchasing job-related parts and supplies. Physical Requirements Climbing (ladders, stairs, etc.) while carrying tools and parts Lift 50 lbs. frequently, 100 lbs. occasionally, and 100+ lbs. with assistance Bending or stooping Extended periods of walking Regular exposure to weather conditions Operating a motor vehicle Owning and operating power or hand tools Exposure to potentially harmful chemicals or materials with proper P.P.D's Non-Essential duties and responsibilities Performs other duties as assigned by Management.
    $29k-38k yearly est. 1d ago
  • Service Technician

    ADT Security Services, Inc. 4.9company rating

    Cincinnati, OH jobs

    JobID: 3018934 Category: JobSchedule: Full time JobShift: : About Us: At ADT, we've been in the business of helping save lives for more than 145 years. As the number one smart home security provider serving residential and business customers, our people are our most important asset. Headquartered in Boca Raton, FL and at more than 200 locations across North America, our employees help empower our customers to live more secure and confident lives. Join our team and help us protect what matters most. For more information, visit *********** or follow us on Twitter, LinkedIn, Facebook and Instagram. ADT is an innovative, culturally diverse company that empowers and inspires its employees. A culture where we are encouraged to bring new ideas to our workplace. As times change, so do we. We drive innovation and continue to evolve as an organization. Our goals are achieved by initiating change, enhancing product lines and building strategic partnerships. What defines success at ADT? The Residential Service Technician's primary functions and responsibilities are that of troubleshooting, configuring, reconstructing and programming existing security and site automation solutions. What are your key responsibilities? Services fire and carbon monoxide detection, networking, hosted video solutions, and access control. Follow and complete required processes of wired/wireless technology and connection procedures. Test and validate system signals/communication with central monitoring to properly establish service. A customer service champion, demonstrating the willingness to help our customers fix as well as understand the protection in their home. Qualifications - External What are we looking for? Service experience Technical aptitude Strong verbal communication Customer focused and customer driven mindset Thrive in the face of uncertainty Valid driver's license High School degree or the equivalent What's in it for you? Full benefits on the 1st of the month after 31 days of employment Casual, yet energetic and engaging work environments Medical, Dental, Vision, 401(k) with employer matching Paid vacation time (We all need to recharge) Tuition reimbursement, employee referral bonuses A culture of coaching, development and career growth opportunities Position Summary: The Residential Service Technician is a troubleshooter and service expert who is responsible for alleviating concerns the customer may have regarding a security system. The Residential Service Technician advises customers and the customer care center of the status of systems and processes inspections. Locate and alleviate trouble with damaged equipment or wiring. Readjust equipment, repair or replace inoperative equipment and test for operation. Read blueprints, building and electrical plans in order to complete equipment repairs. Prepare trouble order forms to report temporary repairs. Coordinate inspections and/or installations with police, fire departments, or other appropriate agencies. Qualifications - External Education/Certification * High school diploma or GED. Experience: * Minimum 2 years experience installing and inspecting/repairing ADT or comparable product line. Skills: Excellent communication skills. Able to read building electrical and sprinkler plans as required for clearing equipment trouble Standing, stooping, lifting ,climbing ,crawling Valid driver's license required. Want to learn more about ADT? Visit us online at *********** or on Facebook.
    $28k-36k yearly est. 8d ago
  • Electrical Maintenance Technician

    Nemak 4.5company rating

    Dickson, TN jobs

    Nemak is a leading provider of innovative lightweighting solutions for the global automotive industry, specializing in the development and manufacturing of aluminum components for e-mobility, structure & chassis, and ICE powertrain applications. We are currently hiring an Electrical Maintenance Technician at the Dickson, TN location. Possible shifts are as follows: 11:00 p.m. - 7:00 a.m. 3:00 p.m. - 11:00 p.m. 7:00 p.m. - 7:00 a.m. Maintenance Technician Responsibilities/Daily Duties: Strong focus on troubleshooting PLCs, robotics, conveyor systems, pneumatics, and motor drive. Adhere to lockout and tag procedures, prioritizing safety at all times Perform machinery repairs using a variety of tools Clean and lubricate machinery parts as needed Perform adjustments, tightening, and repairs during production breaks and work stoppages whenever possible Proactively monitor your area for issues and take initiative in preparing for and executing repairs problems Provide improvement suggestions to the area supervisor and shift engineers Rebuild parts and pre-stage repetitive usage items in the maintenance area Maintain small repetitive usage tools and rigging equipment in the maintenance area Proactively address pneumatic, hydraulic leaks and safety-related issues Communicate emergency and planned work order data promptly to maintenance supervisor or shift lead technician Conduct informal shift changeovers and provide relief on machines as needed Participate in Total Productive Maintenance (TPM) exercises, closely collaborating and supporting production operations Inspect, diagnose, and troubleshoot mechanical issues in hydraulic and pneumatic systems Install, assemble, and test machinery and equipment Perform routine preventive maintenance checks, inspections, and servicing on all equipment to ensure safe operations and to identify potential malfunctions in machines Perform repairs, replacements, and various mechanical, electrical, hydraulic, pneumatic, and welding tasks associated with various maintenance tasks Conduct electrical troubleshooting, machine rebuilds, and component overhauls, including dismantling, inspection, repair, or replacement of parts Assemble, install, or repair wiring, electrical/electronic components, pipe systems, plumbing, machinery, and equipment Utilize forklifts, scissor lifts, and JLG lifts as required Possess proficiency in installing, repairing, and maintaining equipment throughout the manufacturing process Preform all additional tasks assigned by the supervisor or other member of management Preferred Knowledge and Abilities: Ability to read hydraulic, pneumatic, electrical, electronic schematics, and ladder diagrams Ability to troubleshoot and repair hydraulic, pneumatic, and electrical control systems Ability to interpret and troubleshoot electrical and motor controls circuits Knowledge of electrical machinery control, including the ability to interpret logic and program programmable controllers Maintenance experience ranging from two to five years Experience in both power distribution and hard-wire control techniques Requirements/Qualifications: High School Diploma or GED Two (2) years of industrial maintenance experience and/or a two year technical degree/certification required Allen-Bradley PLC programming certification preferred Prior experience in an automotive manufacturing environment preferred Advanced mechanical knowledge of conveyors, rollers, fabrication and welding Advance knowledge and proven experience in PLC programing and troubleshooting Proficient in programming using ladder logic and HMI interfaces Prior experience in an automotive manufacturing environment preferred Successful completion of appropriate skills test, which determines the maintenance technician level Availability for short-notice overtime, including weekends Job Type: Full-time Pay: $35.63 - $42.76 per hour
    $35.6-42.8 hourly 4d ago
  • Lead Implementation Technical Services Ops - TPA

    Paylocity 4.3company rating

    Schaumburg, IL jobs

    Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it's career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! Fully Remote (U.S. Only): This is a fully remote position, allowing you to work from home or location of record within the U.S. with no in-office requirements. You must be available five days per week during designated work hours. The work arrangement for this role is subject to change based on business needs and individual performance. This may include adjustments to on-site requirements or schedule expectations, as necessary. Position Overview The Lead Implementation Technical Services is the overall management of the operations for their designated team. This includes providing leadership, coaching, training and mentoring to their team, and to ensure all critical aspects of department issues are met and resolved appropriately. The Lead meets with and provides coaching and feedback to their employees around areas of improvement and identify areas of success. The Lead is instrumental in assisting management by providing feedback on staff performance, client issues, and actions to be taken to improve the department and maintain success. The Lead must be able to identify and effectively communicate areas of training improvements and common performance deficits as well as offer praise and positive promotion of a job well done. Primary Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Supervising the work of their assigned group on a day to day basis which may include delegation of work assignments to various team members • Provide training and assist with coaching and development of new and existing team members • Facilitate business or team update communications through regularly occurring meetings, 1:1s or team huddles • Are expected to provide input and recommendations to managers in the areas of performance management, promotional opportunities, employee terminations and performance issues which are generally followed by the manager • Developing and implementing action plans to improve team or individual performance • Positively and effectively handle escalated issues from customers or internal teams in a collaborative “win-win” approach. • Works with team members and managers to develop and communicate process improvements and updates to the team • Handles some setups and assists in creating procedural documentations to transition more complex projects to the Support Team • Request enhancements for internal systems or partner interfaces to improve workflow for the support team as well as the support of our partner • Research and communication with Customers, External Partners, and internal service staff to answer all inquiries • Ensures quality service to our internal and external customers from their departments support team • Works with all resources to become well rounded on all aspects of their designated department • Keep track of team metrics and use them to measure staff performance and incentives • Subject matter expert in key areas of their department Education and Experience • Bachelor's degree preferred • Prior experience in a customer facing role is required • Prior experience leading a team • Prior experience with Payroll and/or Retirement Plans is a strong plus. • Prior experience dealing with financial concepts. Physical requirements • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day. • Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees' differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The base pay range for this position is $63,600- $90,800/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual bonus and restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via ************************** Requirements:
    $63.6k-90.8k yearly 17d ago
  • Technical Lead, Cloud Security, Professional Services, Google Cloud

    Google 4.8company rating

    Seattle, WA jobs

    info_outline XThe application window will be open until at least January 15, 2026. This opportunity will remain online based on business needs which may be before or after the specified date. In accordance with Washington state law, we are highlighting our comprehensive benefits package, which is available to all eligible US based employees. Benefits for this role include: Health, dental, vision, life, disability insurance Retirement Benefits: 401(k) with company match Paid Time Off: 20 days of vacation per year, accruing at a rate of 6.15 hours per pay period for the first five years of employment Sick Time: 40 hours/year (statutory, where applicable); 5 days/event (discretionary) Maternity Leave (Short-Term Disability + Baby Bonding): 28-30 weeks Baby Bonding Leave: 18 weeks Holidays: 13 paid days per year Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Seattle, WA, USA; Boulder, CO, USA; Chicago, IL, USA; Kirkland, WA, USA; Sunnyvale, CA, USA. Minimum qualifications: Bachelor's degree or equivalent practical experience. 7 years of experience designing, developing, or maintaining secure cloud solutions. Experience with network security, data security, and regulatory compliance frameworks. Experience managing internal or external customer-facing projects to completion while working with cross-functional teams. Preferred qualifications: 10 years of experience designing, developing, or maintaining secure cloud solutions. Experience in cloud security delivered within context of customer-facing roles. Experience in security architecture or security engineering. Experience implementing FedRAMP, PCI, or HIPAA security requirements in cloud environment. Experience understanding attacks and mitigation methods in two or more of the following: network protocols and secure network design; web application security; security assessments and penetration testing; authentication and access control; applied cryptography and security protocols; security monitoring and intrusion detection; incident response and forensics; development of security tools, automation, or frameworks. Excellent communication, written, presentation, and problem-solving skills. About the job The Google Cloud Consulting Professional Services team guides customers through the moments that matter most in their cloud journey to help businesses thrive. We help customers transform and evolve their business through the use of Google's global network, web-scale data centers, and software infrastructure. As part of an innovative team in this rapidly growing business, you will help shape the future of businesses of all sizes and use technology to connect with customers, employees, and partners. As a Security Consultant, you will provide excellent technical guidance to customers adopting Google Cloud Platform (GCP) services. You will provide best practices on secure foundational cloud implementations, automated provisioning of infrastructure and applications, cloud-ready application architectures, and more. You will provide prescriptive guidance in ensuring customers receive the best of what GCP can offer, and you will ensure that customers have the best experience in migrating, building, modernizing, and maintaining applications on GCP. Additionally, you will work closely with Product Management and Product Engineering to drive excellence in Google Cloud products and features. You will have security experience, industry experience, and high visibility at the most executive levels of customer organizations, including frequent interaction with CIOs, CISOs, CTOs, their staff, and GCP senior leadership. In this role, you will work with our strategic customers to help guide their goal, address risks, and implement their security and compliance strategies on GCP. You will provide thought leadership and operate with a high degree of autonomy and visibility as part of our worldwide security specialist team. Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems. The US base salary range for this full-time position is $177,000-$263,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google. Responsibilities Provide domain expertise in cloud security and compliance, and be a trusted technical advisor to customers and solve complex cloud security and compliance challenges. Work with customers to design and develop cloud security architectures and solutions to meet and exceed their security requirements through discussions, strategic presentations and recommendations, and direct implementation in Google Cloud environment. Create and deliver best practice recommendations, tutorials, blog articles, sample code, and technical presentations adapting to different levels of key business and technical stakeholders. Manage disparate stakeholders within customer environments to deliver consensus and drive positive customer outcomes on the Google Cloud platform. Travel approximately 30% of the time as needed for client engagements.
    $156k-212k yearly est. 18d ago
  • Technical Lead, Cloud Security, Professional Services, Google Cloud

    Google 4.8company rating

    Chicago, IL jobs

    _corporate_fare_ Google _place_ Seattle, WA, USA; Boulder, CO, USA; +4 more; +3 more **Advanced** Experience owning outcomes and decision making, solving ambiguous problems and influencing stakeholders; deep expertise in domain. _info_outline_ XThe application window will be open until at least January 15, 2026. This opportunity will remain online based on business needs which may be before or after the specified date. In accordance with Washington state law, we are highlighting our comprehensive benefits package, which is available to all eligible US based employees. Benefits for this role include: + Health, dental, vision, life, disability insurance + Retirement Benefits: 401(k) with company match + Paid Time Off: 20 days of vacation per year, accruing at a rate of 6.15 hours per pay period for the first five years of employment + Sick Time: 40 hours/year (statutory, where applicable); 5 days/event (discretionary) + Maternity Leave (Short-Term Disability + Baby Bonding): 28-30 weeks + Baby Bonding Leave: 18 weeks + Holidays: 13 paid days per year Note: By applying to this position you will have an opportunity to share your preferred working location from the following: **Seattle, WA, USA; Boulder, CO, USA; Chicago, IL, USA; Kirkland, WA, USA; Sunnyvale, CA, USA** . **Minimum qualifications:** + Bachelor's degree or equivalent practical experience. + 7 years of experience designing, developing, or maintaining secure cloud solutions. + Experience with network security, data security, and regulatory compliance frameworks. + Experience managing internal or external customer-facing projects to completion while working with cross-functional teams. **Preferred qualifications:** + 10 years of experience designing, developing, or maintaining secure cloud solutions. + Experience in cloud security delivered within context of customer-facing roles. + Experience in security architecture or security engineering. + Experience implementing FedRAMP, PCI, or HIPAA security requirements in cloud environment. + Experience understanding attacks and mitigation methods in two or more of the following: network protocols and secure network design; web application security; security assessments and penetration testing; authentication and access control; applied cryptography and security protocols; security monitoring and intrusion detection; incident response and forensics; development of security tools, automation, or frameworks. + Excellent communication, written, presentation, and problem-solving skills. **About the job** The Google Cloud Consulting Professional Services team guides customers through the moments that matter most in their cloud journey to help businesses thrive. We help customers transform and evolve their business through the use of Google's global network, web-scale data centers, and software infrastructure. As part of an innovative team in this rapidly growing business, you will help shape the future of businesses of all sizes and use technology to connect with customers, employees, and partners. As a Security Consultant, you will provide excellent technical guidance to customers adopting Google Cloud Platform (GCP) services. You will provide best practices on secure foundational cloud implementations, automated provisioning of infrastructure and applications, cloud-ready application architectures, and more. You will provide prescriptive guidance in ensuring customers receive the best of what GCP can offer, and you will ensure that customers have the best experience in migrating, building, modernizing, and maintaining applications on GCP. Additionally, you will work closely with Product Management and Product Engineering to drive excellence in Google Cloud products and features. You will have security experience, industry experience, and high visibility at the most executive levels of customer organizations, including frequent interaction with CIOs, CISOs, CTOs, their staff, and GCP senior leadership. In this role, you will work with our strategic customers to help guide their goal, address risks, and implement their security and compliance strategies on GCP. You will provide thought leadership and operate with a high degree of autonomy and visibility as part of our worldwide security specialist team. Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems. The US base salary range for this full-time position is $177,000-$263,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more aboutbenefits at Google (************************************* . **Responsibilities** + Provide domain expertise in cloud security and compliance, and be a trusted technical advisor to customers and solve complex cloud security and compliance challenges. + Work with customers to design and develop cloud security architectures and solutions to meet and exceed their security requirements through discussions, strategic presentations and recommendations, and direct implementation in Google Cloud environment. + Create and deliver best practice recommendations, tutorials, blog articles, sample code, and technical presentations adapting to different levels of key business and technical stakeholders. + Manage disparate stakeholders within customer environments to deliver consensus and drive positive customer outcomes on the Google Cloud platform. + Travel approximately 30% of the time as needed for client engagements. Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google'sApplicant and Candidate Privacy Policy (./privacy-policy) . Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy (******************************************************* ,Know your rights: workplace discrimination is illegal (**************************************************************************** ,Belonging at Google (******************************** , and How we hire (**************************************** . If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form (*************************************** . Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also ******************************* and ************************************************************* If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form: ***************************************
    $131k-180k yearly est. 20d ago
  • Technical Lead, Cloud Security, Professional Services, Google Cloud

    Google LLC 4.8company rating

    Chicago, IL jobs

    Apply share * link Copy link * email Email a friend info_outline XThe application window will be open until at least January 15, 2026. This opportunity will remain online based on business needs which may be before or after the specified date. In accordance with Washington state law, we are highlighting our comprehensive benefits package, which is available to all eligible US based employees. Benefits for this role include: * Health, dental, vision, life, disability insurance * Retirement Benefits: 401(k) with company match * Paid Time Off: 20 days of vacation per year, accruing at a rate of 6.15 hours per pay period for the first five years of employment * Sick Time: 40 hours/year (statutory, where applicable); 5 days/event (discretionary) * Maternity Leave (Short-Term Disability + Baby Bonding): 28-30 weeks * Baby Bonding Leave: 18 weeks * Holidays: 13 paid days per year Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Seattle, WA, USA; Boulder, CO, USA; Chicago, IL, USA; Kirkland, WA, USA; Sunnyvale, CA, USA. Minimum qualifications: * Bachelor's degree or equivalent practical experience. * 7 years of experience designing, developing, or maintaining secure cloud solutions. * Experience with network security, data security, and regulatory compliance frameworks. * Experience managing internal or external customer-facing projects to completion while working with cross-functional teams. Preferred qualifications: * 10 years of experience designing, developing, or maintaining secure cloud solutions. * Experience in cloud security delivered within context of customer-facing roles. * Experience in security architecture or security engineering. * Experience implementing FedRAMP, PCI, or HIPAA security requirements in cloud environment. * Experience understanding attacks and mitigation methods in two or more of the following: network protocols and secure network design; web application security; security assessments and penetration testing; authentication and access control; applied cryptography and security protocols; security monitoring and intrusion detection; incident response and forensics; development of security tools, automation, or frameworks. * Excellent communication, written, presentation, and problem-solving skills. About the job The Google Cloud Consulting Professional Services team guides customers through the moments that matter most in their cloud journey to help businesses thrive. We help customers transform and evolve their business through the use of Google's global network, web-scale data centers, and software infrastructure. As part of an innovative team in this rapidly growing business, you will help shape the future of businesses of all sizes and use technology to connect with customers, employees, and partners. As a Security Consultant, you will provide excellent technical guidance to customers adopting Google Cloud Platform (GCP) services. You will provide best practices on secure foundational cloud implementations, automated provisioning of infrastructure and applications, cloud-ready application architectures, and more. You will provide prescriptive guidance in ensuring customers receive the best of what GCP can offer, and you will ensure that customers have the best experience in migrating, building, modernizing, and maintaining applications on GCP. Additionally, you will work closely with Product Management and Product Engineering to drive excellence in Google Cloud products and features. You will have security experience, industry experience, and high visibility at the most executive levels of customer organizations, including frequent interaction with CIOs, CISOs, CTOs, their staff, and GCP senior leadership. In this role, you will work with our strategic customers to help guide their goal, address risks, and implement their security and compliance strategies on GCP. You will provide thought leadership and operate with a high degree of autonomy and visibility as part of our worldwide security specialist team. Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems. The US base salary range for this full-time position is $177,000-$263,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google. Responsibilities * Provide domain expertise in cloud security and compliance, and be a trusted technical advisor to customers and solve complex cloud security and compliance challenges. * Work with customers to design and develop cloud security architectures and solutions to meet and exceed their security requirements through discussions, strategic presentations and recommendations, and direct implementation in Google Cloud environment. * Create and deliver best practice recommendations, tutorials, blog articles, sample code, and technical presentations adapting to different levels of key business and technical stakeholders. * Manage disparate stakeholders within customer environments to deliver consensus and drive positive customer outcomes on the Google Cloud platform. * Travel approximately 30% of the time as needed for client engagements.
    $131k-180k yearly est. 15d ago
  • Fiber Splicer

    E-3 Tech Solutions 3.1company rating

    Columbus, OH jobs

    Fiber Splicer / Field Operations Technician FULL-TIME | NATIONWIDE TRAVEL | MUST BE WILLING TO TRAVEL 4 WEEKS AT A TIME Company: E-3 Technical Solutions OUR VISION At E-3 Technical Solutions, we are committed to creating opportunities for our team to thrive and grow in the telecommunications industry. Our reputation is built on reliability, technical excellence, and a commitment to doing the job right the first time. We believe that when we take care of our people and our customers, success follows. JOB SUMMARY We are currently seeking a motivated and experienced Fiber Splicer / Field Operations Technician to join our nationwide team. This full-time, travel-based role is critical to the deployment and maintenance of high-performance fiber optic networks across the country. The ideal candidate will have practical, in-the-field experience with fiber optic splicing, testing, and troubleshooting, and be comfortable working independently in dynamic environments. KEY RESPONSIBILITIES Install, splice, and test single-mode and multi-mode fiber optic cables and connectors Perform OTDR, power meter, and light source testing for end-to-end validation Interpret fiber optic schematics, splice plans, and network diagrams Conduct troubleshooting and resolve technical issues efficiently in the field Complete preventative maintenance and report potential infrastructure issues Maintain thorough and accurate documentation of all work performed Collaborate with engineering, construction, and project teams to support deployments Manage and maintain inventory of fiber optic tools, test gear, and consumables Follow all safety protocols and adhere to company and industry quality standards REQUIREMENTS High school diploma or equivalent; Associate's or Bachelor's degree in a technical field preferred Proven field experience with fiber optic installation, splicing, and testing Strong understanding of OTDRs, power meters, fusion splicers, and related equipment Excellent problem-solving skills and attention to detail Effective communication skills (both verbal and written) Valid driver's license and reliable transportation Ability to work independently with minimal supervision Flexible schedule - must be able to work evenings, weekends, or on-call as needed Comfortable with extensive nationwide travel (3-4 weeks at a time) WHAT WE OFFER Competitive pay Paid travel and per diem Opportunity to grow with a rapidly expanding telecom company A supportive team that values quality, safety, and professionalism HOW TO APPLY If you're passionate about fiber optics, thrive in the field, and are ready to travel and grow with a company that values your work, we want to hear from you. Please submit your resume and a brief cover letter to be considered.
    $32k-53k yearly est. 60d+ ago
  • DevOps-Microservices Technical Lead

    Krg Technology 4.0company rating

    Dallas, TX jobs

    KRG has been consistently recognized and appreciated by renowned multibillion dollar clients for being their trusted staffing partners for more than a decade. If interested, please check out the here below and share your updated resume . For further queries please call or share a good time to connect. Job Title: DevOps-Microservices Technical Lead Location: Dallas, TX Duration: Full Time Job Description DevOps-Microservices Technical Lead As the Resiliency Studio Applications Architect Lead for DevOps, candidate will be a technical lead and assist hands on with defining and implementing the DevOps strategy and oversee micro services development architecture providing hands-on support. This position requires a strong self-starter with solid technical programming background and technical leadership qualities, who can lead the way, assist development teams with defining and implementing the Continuous Delivery pipeline and help with any other technical issues related to microservices development to automation and the DevOps model. Qualifications · Equivalent work experience and minimum 10+ years of hands on experience in Java. At least 3 years experience with Agile, Continuous Delivery and DevOps, preferably with an emphasis on Cloud development · Hands on experience with Continuous Delivery and related tool sets · Hands on experience with DevOps and related best practices · Ability to contribute to architecture discussions around technology controls and their implementation in a DevOps/Cloud environment · Broad exposure to development tools for Agile development methodologies (Scrum/Kanban) · Strong java j2ee skills with hands on experience in designing and developing Microservices using Spring Boot, Spring Cloud and Netflix OSS architecture with real world experience developing Microservices. · Spring 4 MVC · Spring 4 REST · Spring JPA · NOSQL Data modelling - This is very important · Elastic search 2.3.1 · Elasticsearchspring 2.X · Linux shell scripting · Security concepts ( public key, private key , asymmetrical encryption) · Experience in hysterix, circuit breaker, Microservices dependency and testing exposure with solid communication skills. Solid understanding of the performance and security aspects of distributed applications. Experience using DevOps suite of tools such as Jira, Jenkins, and GIT/Stash is a plus Experience with Cloud platforms as AWS, Open Stack is a plus. · Experience in Docker/containerization and Kubernetes Good to have skills · Experience in contributing/releasing open source product/frameworks · Exposure to enterprise architecture · Exposure to open source tooling · Good client communication Additional Information All your information will be kept confidential according to EEO guidelines.
    $73k-108k yearly est. 12h ago
  • Fiber Splicer

    E-3 Tech Solutions 3.1company rating

    Raleigh, NC jobs

    Fiber Splicer / Field Operations Technician FULL-TIME | NATIONWIDE TRAVEL | MUST BE WILLING TO TRAVEL 4 WEEKS AT A TIME Company: E-3 Technical Solutions OUR VISION At E-3 Technical Solutions, we are committed to creating opportunities for our team to thrive and grow in the telecommunications industry. Our reputation is built on reliability, technical excellence, and a commitment to doing the job right the first time. We believe that when we take care of our people and our customers, success follows. JOB SUMMARY We are currently seeking a motivated and experienced Fiber Splicer / Field Operations Technician to join our nationwide team. This full-time, travel-based role is critical to the deployment and maintenance of high-performance fiber optic networks across the country. The ideal candidate will have practical, in-the-field experience with fiber optic splicing, testing, and troubleshooting, and be comfortable working independently in dynamic environments. KEY RESPONSIBILITIES Install, splice, and test single-mode and multi-mode fiber optic cables and connectors Perform OTDR, power meter, and light source testing for end-to-end validation Interpret fiber optic schematics, splice plans, and network diagrams Conduct troubleshooting and resolve technical issues efficiently in the field Complete preventative maintenance and report potential infrastructure issues Maintain thorough and accurate documentation of all work performed Collaborate with engineering, construction, and project teams to support deployments Manage and maintain inventory of fiber optic tools, test gear, and consumables Follow all safety protocols and adhere to company and industry quality standards REQUIREMENTS High school diploma or equivalent; Associate's or Bachelor's degree in a technical field preferred Proven field experience with fiber optic installation, splicing, and testing Strong understanding of OTDRs, power meters, fusion splicers, and related equipment Excellent problem-solving skills and attention to detail Effective communication skills (both verbal and written) Valid driver's license and reliable transportation Ability to work independently with minimal supervision Flexible schedule - must be able to work evenings, weekends, or on-call as needed Comfortable with extensive nationwide travel (3-4 weeks at a time) WHAT WE OFFER Competitive pay Paid travel and per diem Opportunity to grow with a rapidly expanding telecom company A supportive team that values quality, safety, and professionalism HOW TO APPLY If you're passionate about fiber optics, thrive in the field, and are ready to travel and grow with a company that values your work, we want to hear from you. Please submit your resume and a brief cover letter to be considered.
    $37k-61k yearly est. 60d+ ago
  • Fiber Splicer

    E-3 Tech Solutions 3.1company rating

    Nashville, TN jobs

    Fiber Splicer / Field Operations Technician FULL-TIME | NATIONWIDE TRAVEL | MUST BE WILLING TO TRAVEL 4 WEEKS AT A TIME Company: E-3 Technical Solutions OUR VISION At E-3 Technical Solutions, we are committed to creating opportunities for our team to thrive and grow in the telecommunications industry. Our reputation is built on reliability, technical excellence, and a commitment to doing the job right the first time. We believe that when we take care of our people and our customers, success follows. JOB SUMMARY We are currently seeking a motivated and experienced Fiber Splicer / Field Operations Technician to join our nationwide team. This full-time, travel-based role is critical to the deployment and maintenance of high-performance fiber optic networks across the country. The ideal candidate will have practical, in-the-field experience with fiber optic splicing, testing, and troubleshooting, and be comfortable working independently in dynamic environments. KEY RESPONSIBILITIES Install, splice, and test single-mode and multi-mode fiber optic cables and connectors Perform OTDR, power meter, and light source testing for end-to-end validation Interpret fiber optic schematics, splice plans, and network diagrams Conduct troubleshooting and resolve technical issues efficiently in the field Complete preventative maintenance and report potential infrastructure issues Maintain thorough and accurate documentation of all work performed Collaborate with engineering, construction, and project teams to support deployments Manage and maintain inventory of fiber optic tools, test gear, and consumables Follow all safety protocols and adhere to company and industry quality standards REQUIREMENTS High school diploma or equivalent; Associate's or Bachelor's degree in a technical field preferred Proven field experience with fiber optic installation, splicing, and testing Strong understanding of OTDRs, power meters, fusion splicers, and related equipment Excellent problem-solving skills and attention to detail Effective communication skills (both verbal and written) Valid driver's license and reliable transportation Ability to work independently with minimal supervision Flexible schedule - must be able to work evenings, weekends, or on-call as needed Comfortable with extensive nationwide travel (3-4 weeks at a time) WHAT WE OFFER Competitive pay Paid travel and per diem Opportunity to grow with a rapidly expanding telecom company A supportive team that values quality, safety, and professionalism HOW TO APPLY If you're passionate about fiber optics, thrive in the field, and are ready to travel and grow with a company that values your work, we want to hear from you. Please submit your resume and a brief cover letter to be considered.
    $34k-56k yearly est. 60d+ ago
  • IT Field Engineer I

    VC3 3.7company rating

    Grand Rapids, MI jobs

    Job DescriptionDescriptionLeveraging our standard technologies and process, coupled with our people and corporate structure, we deliver a unique end result for our customers. Our clients will experience increased employee productivity, predictability in capital and operating expenditures, reduced downtime and risk, improved employee morale, less lost revenue and enhanced business agility. The Field Analyst/Engineer I is responsible for providing mid-level technical assistance and support to VC3 clients. This support is primarily performed at client sites when issues require a physical presence. In order to ensure an exceptional result, you will need to have a clear understanding of the challenges and opportunities our customers face and how our teams as a whole combine to deliver our promise. Providing services in a proactive, professional manner while ensuring key parties are kept informed is critical. We are a data driven company and analysis for decision making and overall strategy is ongoing. Culture is an integral part of working at VC3. Our company DNA represent the most important values, the ones we live by: Serve as One “Serve as One” is the belief that together we are greater than the sum of our individuals, and that teamwork is essential to success. Passionately Curious “Passionately Curious” is about challenging the status quo, continual improvement, and constantly learning. Own It “Own IT” is about having the courage to do what's right, resolve to take responsibility, and grit to cross the finish line. Go Beyond “Go Beyond” is taking that extra step to create moments that are unexpected but appreciated. Our Core Focus - “Developing Growth-Minded People” - is about creating excitement and opportunity for those we work with to nurture their growth-mindset. The “VC3 Way” is our set of people, process and technology, that produce a predictable result for our customers. You must be aware of, and maintain this standard, understanding that it is a living guide; Always updating and always changing based on influence from our team and the needs of our clients. Key Responsibilities Understand and follow “The VC3 Way”. This is our set of standards and processes that produce a predictable result for the customer. You must be aware of and maintain our standards. Have full-time access to a vehicle, a valid driver's license, and no driving restrictions. Maintain business-class insurance for the vehicle if residing in Canada. Drive to clients' offices as required by remote staff. Maintain close adherence to their schedule and inform the Service Coordinator if they are unable to be at their scheduled appointment at the appropriate time. Set up new computer hardware, software, and peripherals. Train and educate VC3 clients on technical standards. Troubleshoot and resolve issues that require an onsite presence with: Customer line-of-business (LOB) applications and common applications like web browsers and Microsoft Office General network connectivity including ISP Common networking technologies such as DHCP and DNS Wireless network performance and accessibility Remote access technologies including VPN, RDS, and Citrix Operating systems on servers, desktops, and laptops Common peripherals such as printers Identify recurring issues and initiate problem tickets for them. Make recommendations for improvements of supported hardware and software. Engage remote technicians, vendors, 3rd parties, and client subject matter experts (SME) as needed during the troubleshooting process Additional Responsibilities: Maintain accurate and real time timesheets, record complete and accurate notes of troubleshooting and communication with clients Receive mentoring and feedback from peers and others Where appropriate, escalate complicated issues to a more senior resource or other appropriate teams Review Tickets with Team Lead Actively Participate in Team Huddles, L10 Meetings, One on One Meetings, and any other Team Meetings Create and update documentation when changes or occur, or when discoveries are made Educate users on Process, Hardware, and Software Answer Incoming Service Desk phone calls and chats when not at a client site Attend monthly training & team meetings as required. Participate in the on-call rotation (1 week every 3-4 months) Skills, Knowledge & Expertise KPI goals consistently met in Service Technician I or II roles. 1-2 years relevant technical experience is required OR 6 months experience in Service Technician I or II roles at VC3. Microsoft 365 or Azure certifications highly desired Good problem solving and decision-making skills; ability to understand and analyze complex issues Self-motivated, detail orientated, highly organized and able to handle a variety of tasks and responsibilities in an efficient manner with a high level of quality At least 2 years relevant IT experience fully supporting and building customer environments. At least 2 years' experience managing & working with the following technologies: Windows Client Operating Systems (7, 8, 10, 11) Windows Server Microsoft/Office 365 Virus and Security TCP/IP DHCP DNS Additional info you will want to know: Travel Requirements: day travel often Work Schedule: Must participate in paid 7×24 rotation; scheduled work after hours and on weekends Applicant selected will be subject to a criminal, credit, and department of motor vehicles background checks and must meet eligibility requirements for access to classified information VC3 offers great benefits, including: National health insurance coverage with two plan options FSA (flexible spending account) for health and/or dependent care HSA (health savings account) Vision and dental plans for you and your dependents 100% company paid basic life and long-term disability insurance 401k with a company match And more!
    $34k-57k yearly est. 30d ago
  • IT Field Engineer I - Cincinnati, OH

    VC3 3.7company rating

    Cincinnati, OH jobs

    Job DescriptionDescriptionPlease note that this role requires candidates to be based in or near the Cincinnati, Ohio area. At VC3, we don't just solve IT problems - we own them. We serve hundreds of municipalities and organizations across the United States and Canada, bringing IT to the people who need it most. We believe in earning trust, having a growth mindset, and delivering excellence every single time. We're a team of doers, builders, and tech whisperers who live by 4 core values: Go Beyond | Own It | Be Curious| Serve as One We pride ourselves on making IT personal, making IT easy, and getting IT right. And it all starts with our talented team that is committed to raising the bar. The Impact you will have: In this role, you'll provide hands-on support at client sites, resolving technical issues across hardware, software and networks. You will ensure client success through timely resolution and consistent communication. You will understand and follow the VC3 Way, our set of standards and processes to ensure a predictable result for the customer. VC3 will provide mileage reimbursement per our policy. What you will be doing: Drive to client sites as scheduled while adhering to appointment schedules and promptly communicating any delays to the Service Coordinator Install and set up new computer hardware, software and peripherals Troubleshoot and resolve onsite issues related to workstations and printers Collaborate with VC3 technical staff as onsite support for connectivity issues including ISPs, wireless networks, DHCP, DNS, and remote access technologies including VPN, RDS and Citrix Educate and guide VC3 clients on technical standards and best practices Identify recurring issues and initiate problem tickets for them Make recommendations to the VC3 team for improvements of supported hardware and software Maintain accurate and real time timesheets, record complete and accurate notes of troubleshooting and communication with clients Participate in the on-call rotation (1 week every 3-4 months) Additional duties as assigned The tools you bring: Full-time access to a vehicle, a valid driver's license, and no driving restrictions. Business class insurance for the vehicle if residing in Canada 2 years of relevant technical experience OR 1 year experience in Service Technician I or II roles at VC3 2 years experience managing: Windows Client Operating Sytems (10,11), Microsoft/Office 365, Virus and Security, TCP/IP, DHCP, and DNS Go Beyond - you take that extra step to create moments that are unexpected but appreciated. Own It - You have the courage to do what's right, the resolve to take responsibility, and the grit to cross the finish line. Be Curious - You challenge the status quo and aim for continuous improvement and constant learning. Serve as One - You believe that together, we are greater than the sum of our individuals, and that teamwork is essential to success. What's in it for you: Flexibility- We're remote-first, but not remote-only. Some roles include an onsite component, depending on team needs. We aim to give you the flexibility to do your best work, plus company-paid time off to help you thrive in work and in life. Well-being & Support - Caring for our team goes beyond the workday. We offer a range of benefits to support your overall well-being, from mental health and leave support through our Employee and Family Assistance Program, to financial wellness through company-matched 401(k)/RRSP plans. Whether it's today's needs or tomorrow's goals, we've got you covered. Grow with Us - Whether you're just getting started or ready to take the next step, we are committed to investing in your growth. We offer structured development through our Leadership Academy, monthly learning sessions, mentorship programs, learning reimbursements, internal career fairs, job shadowing, and personalized career-pathing to support internal mobility. People-First Culture - We live our values, support each other, and create a space where everyone belongs. We have a common goal of doing work that matters, with autonomy, recognition, and a mission to serve those who serve. Transparent Leadership - From open communication to clear company goals, our leaders are involved, and our managers are here to support your growth every step of the way. Applicant selected will be subject to a criminal and department of motor vehicles background checks and must meet Criminal Justice Information Systems (CJIS) requirements post-employment Thank you for your interest in VC3. We appreciate all applications; however, only those candidates selected for an interview will be contacted. Learn more about VC3 by visiting our website and follow us on LinkedIn to stay informed! Want to know more about what it's like to be a Field Engineer? Take a look here!
    $32k-55k yearly est. 1d ago
  • IT Field Engineer I - Cincinnati, OH

    VC3, Inc. 3.7company rating

    Cincinnati, OH jobs

    Please note that this role requires candidates to be based in or near the Cincinnati, Ohio area. At VC3, we don't just solve IT problems - we own them. We serve hundreds of municipalities and organizations across the United States and Canada, bringing IT to the people who need it most. We believe in earning trust, having a growth mindset, and delivering excellence every single time. We're a team of doers, builders, and tech whisperers who live by 4 core values: Go Beyond | Own It | Be Curious| Serve as One We pride ourselves on making IT personal, making IT easy, and getting IT right. And it all starts with our talented team that is committed to raising the bar. The Impact you will have: In this role, you'll provide hands-on support at client sites, resolving technical issues across hardware, software and networks. You will ensure client success through timely resolution and consistent communication. You will understand and follow the VC3 Way, our set of standards and processes to ensure a predictable result for the customer. VC3 will provide mileage reimbursement per our policy. * Drive to client sites as scheduled while adhering to appointment schedules and promptly communicating any delays to the Service Coordinator * Install and set up new computer hardware, software and peripherals * Troubleshoot and resolve onsite issues related to workstations and printers * Collaborate with VC3 technical staff as onsite support for connectivity issues including ISPs, wireless networks, DHCP, DNS, and remote access technologies including VPN, RDS and Citrix * Educate and guide VC3 clients on technical standards and best practices * Identify recurring issues and initiate problem tickets for them * Make recommendations to the VC3 team for improvements of supported hardware and software * Maintain accurate and real time timesheets, record complete and accurate notes of troubleshooting and communication with clients * Participate in the on-call rotation (1 week every 3-4 months) * Additional duties as assigned * Full-time access to a vehicle, a valid driver's license, and no driving restrictions. Business class insurance for the vehicle if residing in Canada * 2 years of relevant technical experience OR 1 year experience in Service Technician I or II roles at VC3 * 2 years experience managing: Windows Client Operating Sytems (10,11), Microsoft/Office 365, Virus and Security, TCP/IP, DHCP, and DNS * Go Beyond - you take that extra step to create moments that are unexpected but appreciated. * Own It - You have the courage to do what's right, the resolve to take responsibility, and the grit to cross the finish line. * Be Curious - You challenge the status quo and aim for continuous improvement and constant learning. * Serve as One - You believe that together, we are greater than the sum of our individuals, and that teamwork is essential to success.
    $32k-55k yearly est. 29d ago
  • CMT Field Engineering Technician

    Nova Engineering LLC 3.8company rating

    Raleigh, NC jobs

    NOVA Engineering is seeking Field Engineering Technicians - Construction Materials Testing Technicians based from our Raleigh, NC office. Responsibilities: * Field testing of soil, concrete, asphalt, aggregate, and masonry mortar/grout for compliance with ASTM, AASHTO, DOT, and/or project specifications * Review of blueprints in preparation of field observations on construction sites * Documentation of field activities, observations, and testing results on construction projects, and their conformance with (or deviation from) project plans and specifications * Daily use of Metafield, and/or other field and laboratory information management systems, for recording of testing results * Communication of field and laboratory testing results with Construction Services and Geotechnical Project Management staff, general contractors, and clients * Calibration of field and laboratory equipment to industry codes and standards Qualifications: * 2+ Experience in construction testing/inspections of soil, concrete, masonry, and/or asphalt materials preferred * ACI Certification is required * ICC certifications are a huge plus * Ability to routinely lift 40 to 50 lbs. (field/laboratory samples and equipment), required * Ability to work and maneuver equipment (such as a loaded wheelbarrow) on uneven ground and around active construction sites * Willingness to travel out-of-town (typically overnight) for short duration assignments Check out our Perks: In addition to our welcoming company culture and competitive compensation packages, our employees enjoy the below benefits: * Use of take-home Company Vehicle and gas card for daily travel to work sites * Comprehensive group medical insurance, including health, dental and vision * Opportunity for professional growth and advancement * Certification reimbursement * Paid time off * Company-observed paid holidays * Company paid life insurance for employee, spouse and children * Company paid short term disability coverage * Other supplemental benefit offerings including long-term disability, critical illness, accident and identity theft protection * 401K retirement with company matching of 50% on the first 6% of employee contributions * Wellness program with incentives * Employee Assistance Program NOVA is an Equal Opportunity Employer. All qualified candidates are encouraged to apply. NOVA does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, disability, national origin, ancestry, marital status, veteran status or any other characteristic protected by law.
    $34k-50k yearly est. 23d ago

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