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Teller jobs at Farmers National Bank - 36 jobs

  • Bank Teller

    Farmers National Bank of Canfield 4.7company rating

    Teller job at Farmers National Bank

    Processes a variety of customer transactions at a teller window. Recognizes customer needs and recommends products, services, or assistance of other bank employees or departments, to consistently deliver a superior level of customer service. ESSENTIAL DUTIES AND RESPONSIBILITIES: Strong knowledge of bank products and services, with the ability to recognize customer needs, and cross-sell bank products Participate in the bank's referral program and utilize any applicable technology and/or programs to effectively show results Will be expected to meet specific referral goals on a weekly, monthly, quarterly and/or yearly basis Operate and balance a terminal and cash drawer daily Accept and process the following transactions: savings, checking, and Holiday Savings account, loan payments, SDB rental payments, sells money orders/official checks, and any type of cash withdrawal Accept checks for cashing in accordance to FNB check handling procedures Participate and successfully complete all required training courses Willingness to be flexible with a strong desire to create a work environment conducive to teamwork Assist with various duties associated with money shipments/orders, etc. Willingness to perform additional branch duties and responsibilities outside the realm of processing transactions Handle all cash, customer transactions, and customer information in accordance with FNB Security Policy and Procedures Motivation to make outbound sales calls to current and prospective clients Flexibility with work schedules to accommodate branch staffing requirements in order to service needs Maintain a position of trust and responsibility by keeping all customer business and personal information confidential Accept responsibilities and projects as assigned by a supervisor to add value to Farmers National Bank Must be able to work in a team environment, in a positive manner, with coworkers and the public Complete all mandatory and elective training, including BSA (Bank Secrecy Act) and Anti-Money Laundering procedures. Maintain compliance with all appropriate rules and regulations Regular, predictable attendance is an essential requirement of this position Complete all other duties as assigned QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE: High School diploma or General Education degree (GED) Proven cash handling experience Must possess basic computer skills and knowledge, use a calculator, typewriter, phone, fax machine, and other office equipment Customer service and/or sales experience at any level E-Verify is used to confirm the identity and employment eligibility of all newly hired employees. Farmers National Banc Corp. is an Equal Opportunity Employer: disability/veteran Qualifications EducationHigh School (required) Skills Sales Experience (preferred) Cash Handling (required) Customer Service (required) Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $27k-31k yearly est. 3d ago
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  • Universal Banker

    Farmers National Bank of Canfield 4.7company rating

    Teller job at Farmers National Bank

    Responsible for providing superior customer service to clients by processing transactions, recognizing client needs and recommending the appropriate product and/or service. Open, maintain and close all types of transactions and deposit accounts in an efficient manner. Direct the daily work of all tellers within the office and ensure orderly operations of teller staff and the vault. Generate referrals as well as coach tellers on sales and referral techniques/opportunities. ESSENTIAL DUTIES and RESPONSIBILITIES include, but are not limited to the following: Strong knowledge of all bank products and services, to include features and benefits.Present various options and suggestions that best fit the needs of each client. Participate in bank's referral and sales programs, sales campaigns, and sales training in order to meet specific goal expectations on a weekly, monthly, quarterly and/or yearly basis. Coordinate daily with Branch Manager regarding sales and service operations. Coach tellers to meet their daily sales referral goals and provide excellent customer service. Prepare necessary documents to open new accounts and maintain accounts based on client's specific needs. Assist clients with loan-related questions and processes. Prepare loan clients for what to expect during the loan application process and uncover opportunities for further exploration. Prepare contracts; renew IRA Certificates and all related IRA transactions. Open, redeem, and calculate interest on Certificates of Deposit. Assist customers with Safe Deposit Box rentals in accordance with the FNB Safe Deposit Box Manual. Ensure that all negotiable instruments, Safe Deposit Box records, and confidential records in the work area are properly secured each day. Balance vault cash, ATM, and branch totals in addition to monthly teller cash audits. Ensure that vault cash is managed under dual control to include vault transactions, cash orders/shipments, audits, and the proper strapping and dating of currency denominations from teller to Federal Reserve. Show empathy and compassion toward customers when assisting with requests, complaints, research and follow-up on details to resolve matters to the customer's satisfaction. Ensure each teller balances daily, provide assistance to locate differences, ensure that all differences are properly initialed and, if required, report to manager immediately. Possess a constant awareness of lobby activity to efficiently and effectively service customers (i.e.) adjust time spent on new account transactions when additional customers are waiting. Knowledge of competing bank's products, promotions, and operations to effectively make recommendations to gain strength within that market. Ensure that dual control policies are known and followed by all staff members where ever dual control procedures are in place. Authority to open and close branch following proper security procedures Authorization to sign official checks and CD's, not to exceed $50,000 and to complete teller system overrides. Make outbound sales calls to current and prospective clients. Run a teller window as needed. Flexibility with work schedules to accommodate branch staffing requirements in order to service needs and create a work environment conducive to teamwork. Other duties as assigned EDUCATION and/or EXPERIENCE: High School diploma or General Education degree (GED); College degree preferred Minimum of two (2) years retail banking experience as a teller or customer contact/sales position. Minimum of one (1) year opening new accounts, sales and operations preferred. Previous supervisory and sales experience highly preferred OTHER SKILLS and ABILITIES: Ability to lead and motivate a team and constant involvement in the bank's referral program. Must have excellent judgment/decision making skills, time management and organizational skills Ability to present a professional image and maintain a high level of personality and confidentiality Must have strong communication skills in order to educate staff on changes in policy or new policies/procedures Strong knowledge of daily branch, vault and ATM operations. Expected to exercise sound judgment in resolving client and/or employee issues E-Verify is used to confirm the identity and employment eligibility of all newly hired employees. Farmers National Banc Corp. is an Equal Opportunity Employer: disability/veteran Qualifications EducationHigh School (required) Skills Sales Experience (required) Cash Handling (required) Customer Service (required) Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $50k yearly 3d ago
  • Bank Teller

    Farmers National Bank of Canfield 4.7company rating

    Teller job at Farmers National Bank

    Processes a variety of customer transactions at a teller window. Recognizes customer needs and recommends products, services, or assistance of other bank employees or departments, to consistently deliver a superior level of customer service. ESSENTIAL DUTIES AND RESPONSIBILITIES: Strong knowledge of bank products and services, with the ability to recognize customer needs, and cross-sell bank products Participate in the bank's referral program and utilize any applicable technology and/or programs to effectively show results Will be expected to meet specific referral goals on a weekly, monthly, quarterly and/or yearly basis Operate and balance a terminal and cash drawer daily Accept and process the following transactions: savings, checking, and Holiday Savings account, loan payments, SDB rental payments, sells money orders/official checks, and any type of cash withdrawal Accept checks for cashing in accordance to FNB check handling procedures Participate and successfully complete all required training courses Willingness to be flexible with a strong desire to create a work environment conducive to teamwork Assist with various duties associated with money shipments/orders, etc. Willingness to perform additional branch duties and responsibilities outside the realm of processing transactions Handle all cash, customer transactions, and customer information in accordance with FNB Security Policy and Procedures Motivation to make outbound sales calls to current and prospective clients Flexibility with work schedules to accommodate branch staffing requirements in order to service needs Maintain a position of trust and responsibility by keeping all customer business and personal information confidential Accept responsibilities and projects as assigned by a supervisor to add value to Farmers National Bank Must be able to work in a team environment, in a positive manner, with coworkers and the public Complete all mandatory and elective training, including BSA (Bank Secrecy Act) and Anti-Money Laundering procedures. Maintain compliance with all appropriate rules and regulations Regular, predictable attendance is an essential requirement of this position Complete all other duties as assigned QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE: High School diploma or General Education degree (GED) Proven cash handling experience Must possess basic computer skills and knowledge, use a calculator, typewriter, phone, fax machine, and other office equipment Customer service and/or sales experience at any level E-Verify is used to confirm the identity and employment eligibility of all newly hired employees. Farmers National Banc Corp. is an Equal Opportunity Employer: disability/veteran Qualifications EducationHigh School (required) Skills Sales Experience (preferred) Cash Handling (required) Customer Service (required) Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $27k-31k yearly est. 4d ago
  • Universal Banker

    Farmers National Bank of Canfield 4.7company rating

    Teller job at Farmers National Bank

    Responsible for providing superior customer service to clients by processing transactions, recognizing client needs and recommending the appropriate product and/or service. Open, maintain and close all types of transactions and deposit accounts in an efficient manner. Direct the daily work of all tellers within the office and ensure orderly operations of teller staff and the vault. Generate referrals as well as coach tellers on sales and referral techniques/opportunities. ESSENTIAL DUTIES and RESPONSIBILITIES include, but are not limited to the following: Strong knowledge of all bank products and services, to include features and benefits. Present various options and suggestions that best fit the needs of each client. Participate in bank's referral and sales programs, sales campaigns, and sales training in order to meet specific goal expectations on a weekly, monthly, quarterly and/or yearly basis. Coordinate with assigned Branch Manager regarding sales and service operations. Coach tellers to meet their daily sales referral goals and provide excellent customer service. Prepare necessary documents to open new accounts and maintain accounts based on client's specific needs. Assist clients with loan-related questions and processes. Prepare loan clients for what to expect during the loan application process and uncover opportunities for further exploration. Prepare contracts; renew IRA Certificates and all related IRA transactions. Open, redeem, and calculate interest on Certificates of Deposit. Assist customers with Safe Deposit Box rentals in accordance with the FNB Safe Deposit Box Manual. Ensure that all negotiable instruments, Safe Deposit Box records, and confidential records in the work area are properly secured each day. Balance vault cash, ATM, and branch totals in addition to monthly teller cash audits. Ensure that vault cash is managed under dual control to include vault transactions, cash orders/shipments, audits, and the proper strapping and dating of currency denominations from teller to Federal Reserve. Show empathy and compassion toward customers when assisting with requests, complaints, research and follow-up on details to resolve matters to the customer's satisfaction. Ensure each teller balances daily, provide assistance to locate differences, ensure that all differences are properly initialed and, if required, report to manager immediately. Possess a constant awareness of lobby activity to efficiently and effectively service customers (i.e.) adjust time spent on new account transactions when additional customers are waiting. Knowledge of competing bank's products, promotions, and operations to effectively make recommendations to gain strength within that market. Ensure that dual control policies are known and followed by all staff members where ever dual control procedures are in place. Authority to open and close branch following proper security procedures Authorization to sign official checks and CD's, not to exceed $50,000 and to complete STeller overrides. Make outbound sales calls to current and prospective clients. Run a teller window as needed. Flexibility with work schedules to accommodate branch staffing requirements Other duties as assigned EDUCATION and/or EXPERIENCE: High School diploma or General Education degree (GED); College degree preferred Minimum of two (2) years retail banking experience as a teller or customer contact/sales position. Minimum of one (1) year opening new accounts, sales and operations preferred. Previous supervisory and sales experience highly preferred OTHER SKILLS and ABILITIES: Ability to lead and motivate a team and constant involvement in the bank's referral program. Must have excellent judgment/decision making skills, time management and organizational skills Ability to present a professional image and maintain a high level of personality and confidentiality Must have strong communication skills in order to educate staff on changes in policy or new policies/procedures Strong knowledge of daily branch, vault and ATM operations. Expected to exercise sound judgment in resolving client and/or employee issues E-Verify is used to confirm the identity and employment eligibility of all newly hired employees Farmers National Banc Corp. is an Equal Opportunity Employer: disability/veteran Qualifications EducationHigh School (required) Skills Sales Experience (preferred) Cash Handling (preferred) Customer Service (preferred) Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $50k yearly 3d ago
  • Universal Banker

    Farmers National Bank of Canfield 4.7company rating

    Teller job at Farmers National Bank

    Responsible for providing superior customer service to clients by processing transactions, recognizing client needs and recommending the appropriate product and/or service. Open, maintain and close all types of transactions and deposit accounts in an efficient manner. Direct the daily work of all tellers within the office and ensure orderly operations of teller staff and the vault. Generate referrals as well as coach tellers on sales and referral techniques/opportunities. ESSENTIAL DUTIES and RESPONSIBILITIES include, but are not limited to the following: Strong knowledge of all bank products and services, to include features and benefits.Present various options and suggestions that best fit the needs of each client. Participate in bank's referral and sales programs, sales campaigns, and sales training in order to meet specific goal expectations on a weekly, monthly, quarterly and/or yearly basis. Coordinate daily with Branch Manager regarding sales and service operations. Coach tellers to meet their daily sales referral goals and provide excellent customer service. Prepare necessary documents to open new accounts and maintain accounts based on client's specific needs. Assist clients with loan-related questions and processes. Prepare loan clients for what to expect during the loan application process and uncover opportunities for further exploration. Prepare contracts; renew IRA Certificates and all related IRA transactions. Open, redeem, and calculate interest on Certificates of Deposit. Assist customers with Safe Deposit Box rentals in accordance with the FNB Safe Deposit Box Manual. Ensure that all negotiable instruments, Safe Deposit Box records, and confidential records in the work area are properly secured each day. Balance vault cash, ATM, and branch totals in addition to monthly teller cash audits. Ensure that vault cash is managed under dual control to include vault transactions, cash orders/shipments, audits, and the proper strapping and dating of currency denominations from teller to Federal Reserve. Show empathy and compassion toward customers when assisting with requests, complaints, research and follow-up on details to resolve matters to the customer's satisfaction. Ensure each teller balances daily, provide assistance to locate differences, ensure that all differences are properly initialed and, if required, report to manager immediately. Possess a constant awareness of lobby activity to efficiently and effectively service customers (i.e.) adjust time spent on new account transactions when additional customers are waiting. Knowledge of competing bank's products, promotions, and operations to effectively make recommendations to gain strength within that market. Ensure that dual control policies are known and followed by all staff members where ever dual control procedures are in place. Authority to open and close branch following proper security procedures Authorization to sign official checks and CD's, not to exceed $50,000 and to complete teller system overrides. Make outbound sales calls to current and prospective clients. Run a teller window as needed. Flexibility with work schedules to accommodate branch staffing requirements in order to service needs and create a work environment conducive to teamwork. Other duties as assigned EDUCATION and/or EXPERIENCE: High School diploma or General Education degree (GED); College degree preferred Minimum of two (2) years retail banking experience as a teller or customer contact/sales position. Minimum of one (1) year opening new accounts, sales and operations preferred. Previous supervisory and sales experience highly preferred OTHER SKILLS and ABILITIES: Ability to lead and motivate a team and constant involvement in the bank's referral program. Must have excellent judgment/decision making skills, time management and organizational skills Ability to present a professional image and maintain a high level of personality and confidentiality Must have strong communication skills in order to educate staff on changes in policy or new policies/procedures Strong knowledge of daily branch, vault and ATM operations. Expected to exercise sound judgment in resolving client and/or employee issues E-Verify is used to confirm the identity and employment eligibility of all newly hired employees. Farmers National Banc Corp. is an Equal Opportunity Employer: disability/veteran Qualifications EducationHigh School (required) Skills Sales Experience (required) Cash Handling (required) Customer Service (required) Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $50k yearly 3d ago
  • Teller - Part Time

    Farmers & Merchants Bancorp 4.4company rating

    Swanton, OH jobs

    At F&M, our bank tellers do more than handle money; they establish and nurture lasting relationships with our valued customers. We are industry leaders because people trust us to handle their financial transactions with the utmost care and attention to detail. To continue this tradition of superior service and accountability, we're looking for a qualified bank teller to join our team. Our ideal candidate will have experience with banking processes, money management, and customer service. First and foremost, you must be trustworthy and precise. Your contribution will reinforce our reputation as a trusted bank in the community and the country. OBJECTIVES OF THIS ROLE: * Serve customers by managing documents, information, and financial transactions successfully and in an organized, efficient, and secure manner * Build awareness of new products and services, and identify customer needs to capitalize on the business referral opportunities * Meet and exceed bank service standards, greeting and acknowledging each customer warmly, and making them feel welcome while complying with bank procedures and security protocols * Work as a team with other tellers to complete daily tasks, demonstrating respect and professionalism, being prompt, and supporting management with special request as needed * Help our customers and employees realize their best lives RESPONSIBILITIES: * Handle account transactions for customers, including check cashing, deposits, withdrawals, transfers, loan payments, cashier's checks, and opening and closing accounts * Identify customer needs, provide information on new products and services, and direct customers to branch representatives if interested * Reconcile cash drawers at the end of your shift, count and package coins and currency, turn in any excess or damaged currency to head teller * Track, record, report, and store transactional information and special requests * Provide a high level of customer service, providing answers and assistance with a smile * Comply and satisfactorily pass tests for bank policy and regulatory compliance that apply to position. Requirements QUALIFICATIONS: * High school diploma or equivalent; or one to three months related experience and/or training; or equivalent combination of education and experience. * Basic math and computer skills * Cash-handling experience * Excellent communication, customer service, and time-management skills * Ability to pass a background check * Strong dedication to accuracy and efficiency ADDITIONAL REQUIREMENTS: Certificates and Licenses * Valid Driver's License * Notary Public Commission This position is scheduled to work Monday - Saturday, generally with a day off and / or occasional extended hours as needed to accommodate the flow of business. Non-Exempt/Hourly Competencies: * Job Knowledge: Understands duties and responsibilities, possesses necessary job knowledge and technical skills, maintains job knowledge current. * Productivity: Manages a fair workload, volunteers for additional work, prioritizes tasks, develops good work procedures, manages time well, and handles information flow. Attendance: Employee is expected to adhere to the attendance and break policy and communicate with your supervisor about anticipated time off or modifications to break times.
    $32k-37k yearly est. 15d ago
  • Teller Part-Time

    Peoples Bank 4.5company rating

    Belpre, OH jobs

    Build Your Future Here: Thinking of changing jobs or starting your career at a growing company with an award-winning culture? Well, you are in the right place. Join us on our journey to being the Best Community Bank in America. Our motto is Working Together. Building Success. and by joining Peoples Bank, we will work together to help you achieve your career goals, just like we help thousands of clients reach their financial goals. Peoples Bank is one of the largest 150 banks in the United States with 130 full-service bank branches in Ohio, West Virginia, Kentucky, Virginia, Washington D.C. and Maryland. We also have Specialty Finance offices in Minnesota, Missouri and Vermont. Peoples Bank prides itself as a community bank and dedicates its resources to improving our communities. The Peoples Bank Foundation has donated over $8 million to local organizations since its inception in 2003. We are proud to share national accolades that celebrate our company culture and recognize us as a great place to bank and work: American Banker Best Banks to Work For in 2021, 2022, 2023, 2024 and 2025 Top Workplaces USA national award in 2022, 2023, 2024 and 2025 Newsweek's America's Best Banks 2023 and 2024 Newsweek's America's Greatest Workplaces 2024 and 2025 Forbes America's Best Banks 2024 and 2025 Forbes Best-in-State Banks 2020, 2021 and 2025 TIME's America's Growth Leaders 2026 award winner At Peoples Bank, we know that there is more to life than work. But we also understand that the quality of the work environment and employee benefits can greatly impact an associate's life. That's why we seek to create a great benefits package for our associates including: 401(k) retirement plan with an employer match, employee stock purchase plan, various education assistance programs such as student loan and tuition paydown/reimbursement, paid vacation, and holidays, and much more. For full details of our benefits offerings, please visit: peoplesbancorp.com/about-us/find-a-career/ Our associates are each accountable for living the culture and values of the organization. This includes ensuring actions and behaviors create a positive and collaborative work environment, always acting with integrity and professionalism and providing extraordinary customer service. Our goal is for you to be successful; to that end being reliable in terms of ensuring you are at work on time and work your schedule as well as actively pursuing your performance objectives, will be fundamental in your contributing to the teams' success as well as the organization. Job Purpose This position will be responsible for providing excellent service to our customers in accordance with Peoples Bank policies. Will have the ability to open deposit accounts, process complex multi-step teller transactions, sell bank products and services, assist customers with maintenance request, and resolve customer service issues. Will be responsible for uncovering additional customer needs and referring them to the appropriate business partner. This is a sales and service role and is vital in helping the branch obtain goals, while providing industry leading customer service. Job Duties Deliver superior customer service with a friendly demeanor, can-do attitude, and willingness to help at all times. Develop and retain the customer base, greet by/use name, have knowledge of account ownership, and be responsive and timely with correspondence and problem resolution. Maintain a position of trust and responsibility by keeping all customer business confidential. Receives checks and cash for deposit to savings and checking accounts, verifies deposit amounts, and examines checks for endorsement and negotiability. Will be responsible for processing complex multi-step teller transactions. Must have the ability to research and offer solutions to resolve customer issues by using knowledge of the organization to identify helpful resources. Will provide follow up to customer on resolution. Initiate conversations to uncover customer needs, referring customers to platform associates within the branch, and meeting established referral goals. Make sales calls via phone or zoom to clients and/or prospects on a weekly basis to meet calling goals of the branch while recording these activities in Salesforce. Consistently meeting or exceeding sales referral goals as set by management. Maintain a well develop working knowledge of the complete line of products and services offered. Maintain balancing and error record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for errors that are more difficult. Will be responsible for following operational standards regarding security, risk management, and compliance. Consistently completes required training for all bank and branch policies and procedures. Must be able to meet scheduled working hours as designated by manager to ensure effective functionality of the branch to meet client needs. Responsible for meeting Retail Branch Standards which includes dress code. Will perform special projects as assigned. Education, Experience and Job Skills High School Diploma or GED. Minimum 1-year related work experience in customer service. Ability to work in a fast-paced environment with a high degree of accuracy and close attention to detail. Proficient knowledge of Windows and Microsoft Office software (Notes, Word, and Excel). Excellent verbal and written communication skills. Positive and professional attitude. Proven team player. Trustworthy and confidential behavior is essential in this role. Daily reliable transportation. Role requires consistent standing to perform role. Bending or squatting may also be required to access night drops, coin machines, vaults, ATM, etc. based upon the branch set up. Must be able to lift up to 25 lbs. consistently. Must be able to travel to attend internal education and meetings which in some circumstances could include overnight stay. Travel also required to fill in at other branches as needed. Basic Qualifications High School Diploma or GED. Minimum 1-year related experience in customer service. Daily reliable transportation. Role requires consistent standing to perform role. Bending or squatting may also be required to access night drops, coin machines, vaults, ATM, etc. based upon the branch set up. Must be able to lift up to 25 lbs. consistently. Must be able to travel to attend internal education and meetings which in some circumstances could include overnight stay. Travel also required to fill in at other branches as needed. Equal Opportunity Employer M/F/Disabled/Vet; If you are unable to complete this application due to a disability, contact *********************** to ask for an accommodation, alternative application process, or other inquiries.
    $29k-33k yearly est. Auto-Apply 7d ago
  • Teller Part-Time

    Peoples Bancorp Inc. 4.5company rating

    Belpre, OH jobs

    Build Your Future Here: Thinking of changing jobs or starting your career at a growing company with an award-winning culture? Well, you are in the right place. Join us on our journey to being the Best Community Bank in America. Our motto is Working Together. Building Success. and by joining Peoples Bank, we will work together to help you achieve your career goals, just like we help thousands of clients reach their financial goals. Peoples Bank is one of the largest 150 banks in the United States with 130 full-service bank branches in Ohio, West Virginia, Kentucky, Virginia, Washington D.C. and Maryland. We also have Specialty Finance offices in Minnesota, Missouri and Vermont. Peoples Bank prides itself as a community bank and dedicates its resources to improving our communities. The Peoples Bank Foundation has donated over $8 million to local organizations since its inception in 2003. We are proud to share national accolades that celebrate our company culture and recognize us as a great place to bank and work: * American Banker Best Banks to Work For in 2021, 2022, 2023, 2024 and 2025 * Top Workplaces USA national award in 2022, 2023, 2024 and 2025 * Newsweek's America's Best Banks 2023 and 2024 * Newsweek's America's Greatest Workplaces 2024 and 2025 * Forbes America's Best Banks 2024 and 2025 * Forbes Best-in-State Banks 2020, 2021 and 2025 * TIME's America's Growth Leaders 2026 award winner At Peoples Bank, we know that there is more to life than work. But we also understand that the quality of the work environment and employee benefits can greatly impact an associate's life. That's why we seek to create a great benefits package for our associates including: 401(k) retirement plan with an employer match, employee stock purchase plan, various education assistance programs such as student loan and tuition paydown/reimbursement, paid vacation, and holidays, and much more. For full details of our benefits offerings, please visit: peoplesbancorp.com/about-us/find-a-career/ Our associates are each accountable for living the culture and values of the organization. This includes ensuring actions and behaviors create a positive and collaborative work environment, always acting with integrity and professionalism and providing extraordinary customer service. Our goal is for you to be successful; to that end being reliable in terms of ensuring you are at work on time and work your schedule as well as actively pursuing your performance objectives, will be fundamental in your contributing to the teams' success as well as the organization. Job Purpose This position will be responsible for providing excellent service to our customers in accordance with Peoples Bank policies. Will have the ability to open deposit accounts, process complex multi-step teller transactions, sell bank products and services, assist customers with maintenance request, and resolve customer service issues. Will be responsible for uncovering additional customer needs and referring them to the appropriate business partner. This is a sales and service role and is vital in helping the branch obtain goals, while providing industry leading customer service. Job Duties * Deliver superior customer service with a friendly demeanor, can-do attitude, and willingness to help at all times. * Develop and retain the customer base, greet by/use name, have knowledge of account ownership, and be responsive and timely with correspondence and problem resolution. * Maintain a position of trust and responsibility by keeping all customer business confidential. * Receives checks and cash for deposit to savings and checking accounts, verifies deposit amounts, and examines checks for endorsement and negotiability. * Will be responsible for processing complex multi-step teller transactions. * Must have the ability to research and offer solutions to resolve customer issues by using knowledge of the organization to identify helpful resources. Will provide follow up to customer on resolution. * Initiate conversations to uncover customer needs, referring customers to platform associates within the branch, and meeting established referral goals. * Make sales calls via phone or zoom to clients and/or prospects on a weekly basis to meet calling goals of the branch while recording these activities in Salesforce. * Consistently meeting or exceeding sales referral goals as set by management. Maintain a well develop working knowledge of the complete line of products and services offered. * Maintain balancing and error record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for errors that are more difficult. * Will be responsible for following operational standards regarding security, risk management, and compliance. * Consistently completes required training for all bank and branch policies and procedures. * Must be able to meet scheduled working hours as designated by manager to ensure effective functionality of the branch to meet client needs. * Responsible for meeting Retail Branch Standards which includes dress code. * Will perform special projects as assigned. Education, Experience and Job Skills * High School Diploma or GED. * Minimum 1-year related work experience in customer service. * Ability to work in a fast-paced environment with a high degree of accuracy and close attention to detail. * Proficient knowledge of Windows and Microsoft Office software (Notes, Word, and Excel). * Excellent verbal and written communication skills. * Positive and professional attitude. * Proven team player. * Trustworthy and confidential behavior is essential in this role. * Daily reliable transportation. * Role requires consistent standing to perform role. Bending or squatting may also be required to access night drops, coin machines, vaults, ATM, etc. based upon the branch set up. * Must be able to lift up to 25 lbs. consistently. * Must be able to travel to attend internal education and meetings which in some circumstances could include overnight stay. Travel also required to fill in at other branches as needed. Basic Qualifications * High School Diploma or GED. * Minimum 1-year related experience in customer service. * Daily reliable transportation. * Role requires consistent standing to perform role. Bending or squatting may also be required to access night drops, coin machines, vaults, ATM, etc. based upon the branch set up. * Must be able to lift up to 25 lbs. consistently. * Must be able to travel to attend internal education and meetings which in some circumstances could include overnight stay. Travel also required to fill in at other branches as needed. Equal Opportunity Employer M/F/Disabled/Vet; If you are unable to complete this application due to a disability, contact *********************** to ask for an accommodation, alternative application process, or other inquiries.
    $29k-33k yearly est. 8d ago
  • Teller Part-Time

    Peoples Bank 4.5company rating

    Madeira, OH jobs

    Build Your Future Here: Thinking of changing jobs or starting your career at a growing company with an award-winning culture? Well you are in the right place. Join us on our journey to being the Best Community Bank in America. Our motto is Working Together. Building Success. and by joining Peoples Bank, we will work together to help you achieve your career goals, just like we help thousands of clients reach their financial goals. Peoples Bank is one of the largest 150 banks in the United States with 130 full-service bank branches in Ohio, West Virginia, Kentucky, Virginia, Washington D.C. and Maryland. We also have Specialty Finance offices in Minnesota, Missouri and Vermont. Peoples Bank prides itself as a community bank and dedicates its resources to improving our communities. The Peoples Bank Foundation has donated over $8 million to local organizations since its inception in 2003. We are proud to share national accolades that celebrate our company culture and recognize us as a great place to bank: American Banker Best Banks to Work For in 2021, 2022, 2023, 2024 and 2025 Top Workplaces USA national award in 2022, 2023, 2024 and 2025 Newsweek's America's Best Banks 2023 and 2024 Newsweek's America's Greatest Workplaces 2024 and 2025 Forbes America's Best Banks 2024 and 2025 Forbes Best-in-State Banks 2020, 2021 and 2025 At Peoples Bank, we know that there is more to life than work. But we also understand that the quality of the work environment and employee benefits can greatly impact an associate's life. That's why we seek to create a great benefits package for our associates including: 401(k) retirement plan with an employer match, employee stock purchase plan, various education assistance programs such as student loan and tuition paydown/reimbursement, paid vacation and holidays, and much more. For full details of our benefits offerings, please visit: peoplesbancorp.com/about-us/find-a-career/ Our associates are each accountable for living the culture and values of the organization. This includes ensuring actions and behaviors create a positive and collaborative work environment, always acting with integrity and professionalism and providing extraordinary customer service. Our goal is for you to be successful; to that end being reliable in terms of ensuring you are at work on time and work your schedule as well as actively pursuing your performance objectives, will be fundamental in your contributing to the teams' success as well as the organization. Job Purpose This position will be responsible for providing excellent service to our customers in accordance with Peoples Bank policies. Will have the ability to open deposit accounts, process complex multi-step teller transactions, sell bank products and services, assist customers with maintenance request, and resolve customer service issues. Will be responsible for uncovering additional customer needs and referring them to the appropriate business partner. This is a sales and service role and is vital in helping the branch obtain goals, while providing industry leading customer service. Job Duties Deliver superior customer service with a friendly demeanor, can-do attitude, and willingness to help at all times. Develop and retain the customer base, greet by/use name, have knowledge of account ownership, and be responsive and timely with correspondence and problem resolution. Maintain a position of trust and responsibility by keeping all customer business confidential. Receives checks and cash for deposit to savings and checking accounts, verifies deposit amounts, and examines checks for endorsement and negotiability. Will be responsible for processing complex multi-step teller transactions. Must have the ability to research and offer solutions to resolve customer issues by using knowledge of the organization to identify helpful resources. Will provide follow up to customer on resolution. Initiate conversations to uncover customer needs, referring customers to platform associates within the branch, and meeting established referral goals. Make sales calls via phone or zoom to clients and/or prospects on a weekly basis to meet calling goals of the branch while recording these activities in Salesforce. Consistently meeting or exceeding sales referral goals as set by management. Maintain a well develop working knowledge of the complete line of products and services offered. Maintain balancing and error record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for errors that are more difficult. Will be responsible for following operational standards regarding security, risk management, and compliance. Consistently completes required training for all bank and branch policies and procedures. Must be able to meet scheduled working hours as designated by manager to ensure effective functionality of the branch to meet client needs. Responsible for meeting Retail Branch Standards which includes dress code. Will perform special projects as assigned. Education, Experience and Job Skills High School Diploma or GED. Minimum 1-year related work experience in customer service. Ability to work in a fast-paced environment with a high degree of accuracy and close attention to detail. Proficient knowledge of Windows and Microsoft Office software (Notes, Word, and Excel). Excellent verbal and written communication skills. Positive and professional attitude. Proven team player. Trustworthy and confidential behavior is essential in this role. Daily reliable transportation. Role requires consistent standing to perform role. Bending or squatting may also be required to access night drops, coin machines, vaults, ATM, etc. based upon the branch set up. Must be able to lift up to 25 lbs. consistently. Must be able to travel to attend internal education and meetings which in some circumstances could include overnight stay. Travel also required to fill in at other branches as needed. Basic Qualifications High School Diploma or GED. Minimum 1-year related experience in customer service. Daily reliable transportation. Role requires consistent standing to perform role. Bending or squatting may also be required to access night drops, coin machines, vaults, ATM, etc. based upon the branch set up. Must be able to lift up to 25 lbs. consistently. Must be able to travel to attend internal education and meetings which in some circumstances could include overnight stay. Travel also required to fill in at other branches as needed. Equal Opportunity Employer M/F/Disabled/Vet; If you are unable to complete this application due to a disability, contact *********************** to ask for an accommodation, alternative application process, or other inquiries
    $29k-33k yearly est. Auto-Apply 29d ago
  • Teller Part-Time

    Peoples Bancorp Inc. 4.5company rating

    Madeira, OH jobs

    Build Your Future Here: Thinking of changing jobs or starting your career at a growing company with an award-winning culture? Well you are in the right place. Join us on our journey to being the Best Community Bank in America. Our motto is Working Together. Building Success. and by joining Peoples Bank, we will work together to help you achieve your career goals, just like we help thousands of clients reach their financial goals. Peoples Bank is one of the largest 150 banks in the United States with 130 full-service bank branches in Ohio, West Virginia, Kentucky, Virginia, Washington D.C. and Maryland. We also have Specialty Finance offices in Minnesota, Missouri and Vermont. Peoples Bank prides itself as a community bank and dedicates its resources to improving our communities. The Peoples Bank Foundation has donated over $8 million to local organizations since its inception in 2003. We are proud to share national accolades that celebrate our company culture and recognize us as a great place to bank: * American Banker Best Banks to Work For in 2021, 2022, 2023, 2024 and 2025 * Top Workplaces USA national award in 2022, 2023, 2024 and 2025 * Newsweek's America's Best Banks 2023 and 2024 * Newsweek's America's Greatest Workplaces 2024 and 2025 * Forbes America's Best Banks 2024 and 2025 * Forbes Best-in-State Banks 2020, 2021 and 2025 At Peoples Bank, we know that there is more to life than work. But we also understand that the quality of the work environment and employee benefits can greatly impact an associate's life. That's why we seek to create a great benefits package for our associates including: 401(k) retirement plan with an employer match, employee stock purchase plan, various education assistance programs such as student loan and tuition paydown/reimbursement, paid vacation and holidays, and much more. For full details of our benefits offerings, please visit: peoplesbancorp.com/about-us/find-a-career/ Our associates are each accountable for living the culture and values of the organization. This includes ensuring actions and behaviors create a positive and collaborative work environment, always acting with integrity and professionalism and providing extraordinary customer service. Our goal is for you to be successful; to that end being reliable in terms of ensuring you are at work on time and work your schedule as well as actively pursuing your performance objectives, will be fundamental in your contributing to the teams' success as well as the organization. Job Purpose This position will be responsible for providing excellent service to our customers in accordance with Peoples Bank policies. Will have the ability to open deposit accounts, process complex multi-step teller transactions, sell bank products and services, assist customers with maintenance request, and resolve customer service issues. Will be responsible for uncovering additional customer needs and referring them to the appropriate business partner. This is a sales and service role and is vital in helping the branch obtain goals, while providing industry leading customer service. Job Duties * Deliver superior customer service with a friendly demeanor, can-do attitude, and willingness to help at all times. * Develop and retain the customer base, greet by/use name, have knowledge of account ownership, and be responsive and timely with correspondence and problem resolution. * Maintain a position of trust and responsibility by keeping all customer business confidential. * Receives checks and cash for deposit to savings and checking accounts, verifies deposit amounts, and examines checks for endorsement and negotiability. * Will be responsible for processing complex multi-step teller transactions. * Must have the ability to research and offer solutions to resolve customer issues by using knowledge of the organization to identify helpful resources. Will provide follow up to customer on resolution. * Initiate conversations to uncover customer needs, referring customers to platform associates within the branch, and meeting established referral goals. * Make sales calls via phone or zoom to clients and/or prospects on a weekly basis to meet calling goals of the branch while recording these activities in Salesforce. * Consistently meeting or exceeding sales referral goals as set by management. Maintain a well develop working knowledge of the complete line of products and services offered. * Maintain balancing and error record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for errors that are more difficult. * Will be responsible for following operational standards regarding security, risk management, and compliance. * Consistently completes required training for all bank and branch policies and procedures. * Must be able to meet scheduled working hours as designated by manager to ensure effective functionality of the branch to meet client needs. * Responsible for meeting Retail Branch Standards which includes dress code. * Will perform special projects as assigned. Education, Experience and Job Skills * High School Diploma or GED. * Minimum 1-year related work experience in customer service. * Ability to work in a fast-paced environment with a high degree of accuracy and close attention to detail. * Proficient knowledge of Windows and Microsoft Office software (Notes, Word, and Excel). * Excellent verbal and written communication skills. * Positive and professional attitude. * Proven team player. * Trustworthy and confidential behavior is essential in this role. * Daily reliable transportation. * Role requires consistent standing to perform role. Bending or squatting may also be required to access night drops, coin machines, vaults, ATM, etc. based upon the branch set up. * Must be able to lift up to 25 lbs. consistently. * Must be able to travel to attend internal education and meetings which in some circumstances could include overnight stay. Travel also required to fill in at other branches as needed. Basic Qualifications * High School Diploma or GED. * Minimum 1-year related experience in customer service. * Daily reliable transportation. * Role requires consistent standing to perform role. Bending or squatting may also be required to access night drops, coin machines, vaults, ATM, etc. based upon the branch set up. * Must be able to lift up to 25 lbs. consistently. * Must be able to travel to attend internal education and meetings which in some circumstances could include overnight stay. Travel also required to fill in at other branches as needed. Equal Opportunity Employer M/F/Disabled/Vet; If you are unable to complete this application due to a disability, contact *********************** to ask for an accommodation, alternative application process, or other inquiries
    $29k-33k yearly est. 29d ago
  • Teller

    Farmers & Merchants Bancorp 4.4company rating

    Defiance, OH jobs

    At F&M, our bank tellers do more than handle money; they establish and nurture lasting relationships with our valued customers. We are industry leaders because people trust us to handle their financial transactions with the utmost care and attention to detail. To continue this tradition of superior service and accountability, we're looking for a qualified bank teller to join our team. Our ideal candidate will have experience with banking processes, money management, and customer service. First and foremost, you must be trustworthy and precise. Your contribution will reinforce our reputation as a trusted bank in the community and the country. OBJECTIVES OF THIS ROLE: * Serve customers by managing documents, information, and financial transactions successfully and in an organized, efficient, and secure manner * Build awareness of new products and services, and identify customer needs to capitalize on the business referral opportunities * Meet and exceed bank service standards, greeting and acknowledging each customer warmly, and making them feel welcome while complying with bank procedures and security protocols * Work as a team with other tellers to complete daily tasks, demonstrating respect and professionalism, being prompt, and supporting management with special request as needed * Help our customers and employees realize their best lives RESPONSIBILITIES: * Handle account transactions for customers, including check cashing, deposits, withdrawals, transfers, loan payments, cashier's checks, and opening and closing accounts * Identify customer needs, provide information on new products and services, and direct customers to branch representatives if interested * Reconcile cash drawers at the end of your shift, count and package coins and currency, turn in any excess or damaged currency to head teller * Track, record, report, and store transactional information and special requests * Provide a high level of customer service, providing answers and assistance with a smile * Comply and satisfactorily pass tests for bank policy and regulatory compliance that apply to position. Requirements QUALIFICATIONS: * High school diploma or equivalent; or one to three months related experience and/or training; or equivalent combination of education and experience. * Basic math and computer skills * Cash-handling experience * Excellent communication, customer service, and time-management skills * Ability to pass a background check * Strong dedication to accuracy and efficiency ADDITIONAL REQUIREMENTS: Certificates and Licenses * Valid Driver's License * Notary Public Commission This position is scheduled to work Monday - Saturday, generally with a day off and / or occasional extended hours as needed to accommodate the flow of business. Non-Exempt/Hourly Competencies: * Job Knowledge: Understands duties and responsibilities, possesses necessary job knowledge and technical skills, maintains job knowledge current. * Productivity: Manages a fair workload, volunteers for additional work, prioritizes tasks, develops good work procedures, manages time well, and handles information flow. Attendance: Employee is expected to adhere to the attendance and break policy and communicate with your supervisor about anticipated time off or modifications to break times.
    $32k-37k yearly est. 57d ago
  • Teller

    Farmers & Merchants Bancorp 4.4company rating

    Wauseon, OH jobs

    At F&M, our bank tellers do more than handle money; they establish and nurture lasting relationships with our valued customers. We are industry leaders because people trust us to handle their financial transactions with the utmost care and attention to detail. To continue this tradition of superior service and accountability, we're looking for a qualified bank teller to join our team. Our ideal candidate will have experience with banking processes, money management, and customer service. First and foremost, you must be trustworthy and precise. Your contribution will reinforce our reputation as a trusted bank in the community and the country. OBJECTIVES OF THIS ROLE: * Serve customers by managing documents, information, and financial transactions successfully and in an organized, efficient, and secure manner * Build awareness of new products and services, and identify customer needs to capitalize on the business referral opportunities * Meet and exceed bank service standards, greeting and acknowledging each customer warmly, and making them feel welcome while complying with bank procedures and security protocols * Work as a team with other tellers to complete daily tasks, demonstrating respect and professionalism, being prompt, and supporting management with special request as needed * Help our customers and employees realize their best lives RESPONSIBILITIES: * Handle account transactions for customers, including check cashing, deposits, withdrawals, transfers, loan payments, cashier's checks, and opening and closing accounts * Identify customer needs, provide information on new products and services, and direct customers to branch representatives if interested * Reconcile cash drawers at the end of your shift, count and package coins and currency, turn in any excess or damaged currency to head teller * Track, record, report, and store transactional information and special requests * Provide a high level of customer service, providing answers and assistance with a smile * Comply and satisfactorily pass tests for bank policy and regulatory compliance that apply to position. Requirements QUALIFICATIONS: * High school diploma or equivalent; or one to three months related experience and/or training; or equivalent combination of education and experience. * Basic math and computer skills * Cash-handling experience * Excellent communication, customer service, and time-management skills * Ability to pass a background check * Strong dedication to accuracy and efficiency ADDITIONAL REQUIREMENTS: Certificates and Licenses * Valid Driver's License * Notary Public Commission This position is scheduled to work Monday - Saturday, generally with a day off and / or occasional extended hours as needed to accommodate the flow of business. Non-Exempt/Hourly Competencies: * Job Knowledge: Understands duties and responsibilities, possesses necessary job knowledge and technical skills, maintains job knowledge current. * Productivity: Manages a fair workload, volunteers for additional work, prioritizes tasks, develops good work procedures, manages time well, and handles information flow. Attendance: Employee is expected to adhere to the attendance and break policy and communicate with your supervisor about anticipated time off or modifications to break times.
    $32k-37k yearly est. 16d ago
  • Teller

    Peoples Bank 4.5company rating

    Pomeroy, OH jobs

    Build Your Future Here: Thinking of changing jobs or starting your career at a growing company with an award-winning culture? Well you are in the right place. Join us on our journey to being the Best Community Bank in America. Our motto is Working Together. Building Success. and by joining Peoples Bank, we will work together to help you achieve your career goals, just like we help thousands of clients reach their financial goals. Peoples Bank is one of the largest 150 banks in the United States with 130 full-service bank branches in Ohio, West Virginia, Kentucky, Virginia, Washington D.C. and Maryland. We also have Specialty Finance offices in Minnesota, Missouri and Vermont. Peoples Bank prides itself as a community bank and dedicates its resources to improving our communities. The Peoples Bank Foundation has donated over $8 million to local organizations since its inception in 2003. We are proud to share national accolades that celebrate our company culture and recognize us as a great place to bank: American Banker Best Banks to Work For in 2021, 2022, 2023, 2024 and 2025 Top Workplaces USA national award in 2022, 2023, 2024 and 2025 Newsweek's America's Best Banks 2023 and 2024 Newsweek's America's Greatest Workplaces 2024 and 2025 Forbes America's Best Banks 2024 and 2025 Forbes Best-in-State Banks 2020, 2021 and 2025 TIME's America's Growth Leaders 2026 award winner At Peoples Bank, we know that there is more to life than work. But we also understand that the quality of the work environment and employee benefits can greatly impact an associate's life. That's why we seek to create a great benefits package for our associates including: 401(k) retirement plan with an employer match, employee stock purchase plan, various education assistance programs such as student loan and tuition paydown/reimbursement, paid vacation and holidays, and much more. For full details of our benefits offerings, please visit: peoplesbancorp.com/about-us/find-a-career/ Our associates are each accountable for living the culture and values of the organization. This includes ensuring actions and behaviors create a positive and collaborative work environment, always acting with integrity and professionalism and providing extraordinary customer service. Our goal is for you to be successful; to that end being reliable in terms of ensuring you are at work on time and work your schedule as well as actively pursuing your performance objectives, will be fundamental in your contributing to the teams' success as well as the organization. Job Purpose This position will be responsible for providing excellent service to our customers in accordance with Peoples Bank policies. Will have the ability to open deposit accounts, process complex multi-step teller transactions, sell bank products and services, assist customers with maintenance request, and resolve customer service issues. Will be responsible for uncovering additional customer needs and referring them to the appropriate business partner. This is a sales and service role and is vital in helping the branch obtain goals, while providing industry leading customer service. Job Duties Deliver superior customer service with a friendly demeanor, can-do attitude, and willingness to help at all times. Develop and retain the customer base, greet by/use name, have knowledge of account ownership, and be responsive and timely with correspondence and problem resolution. Maintain a position of trust and responsibility by keeping all customer business confidential. Receives checks and cash for deposit to savings and checking accounts, verifies deposit amounts, and examines checks for endorsement and negotiability. Will be responsible for processing complex multi-step teller transactions. Must have the ability to research and offer solutions to resolve customer issues by using knowledge of the organization to identify helpful resources. Will provide follow up to customer on resolution. Initiate conversations to uncover customer needs, referring customers to platform associates within the branch, and meeting established referral goals. Make sales calls via phone or zoom to clients and/or prospects on a weekly basis to meet calling goals of the branch while recording these activities in Salesforce. Consistently meeting or exceeding sales referral goals as set by management. Maintain a well develop working knowledge of the complete line of products and services offered. Maintain balancing and error record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for errors that are more difficult. Will be responsible for following operational standards regarding security, risk management, and compliance. Consistently completes required training for all bank and branch policies and procedures. Must be able to meet scheduled working hours as designated by manager to ensure effective functionality of the branch to meet client needs. Responsible for meeting Retail Branch Standards which includes dress code. Will perform special projects as assigned. Education, Experience and Job Skills High School Diploma or GED. Minimum 1-year related work experience in customer service. Ability to work in a fast-paced environment with a high degree of accuracy and close attention to detail. Proficient knowledge of Windows and Microsoft Office software (Notes, Word, and Excel). Excellent verbal and written communication skills. Positive and professional attitude. Proven team player. Trustworthy and confidential behavior is essential in this role. Daily reliable transportation. Role requires consistent standing to perform role. Bending or squatting may also be required to access night drops, coin machines, vaults, ATM, etc. based upon the branch set up. Must be able to lift up to 25 lbs. consistently. Must be able to travel to attend internal education and meetings which in some circumstances could include overnight stay. Travel also required to fill in at other branches as needed. Basic Qualifications High School Diploma or GED. Minimum 1-year related experience in customer service. Daily reliable transportation. Role requires consistent standing to perform role. Bending or squatting may also be required to access night drops, coin machines, vaults, ATM, etc. based upon the branch set up. Must be able to lift up to 25 lbs. consistently. Must be able to travel to attend internal education and meetings which in some circumstances could include overnight stay. Travel also required to fill in at other branches as needed. Equal Opportunity Employer M/F/Disabled/Vet; If you are unable to complete this application due to a disability, contact *********************** to ask for an accommodation, alternative application process, or other inquiries
    $29k-33k yearly est. Auto-Apply 16d ago
  • Teller

    Peoples Bancorp Inc. 4.5company rating

    Pomeroy, OH jobs

    Build Your Future Here: Thinking of changing jobs or starting your career at a growing company with an award-winning culture? Well you are in the right place. Join us on our journey to being the Best Community Bank in America. Our motto is Working Together. Building Success. and by joining Peoples Bank, we will work together to help you achieve your career goals, just like we help thousands of clients reach their financial goals. Peoples Bank is one of the largest 150 banks in the United States with 130 full-service bank branches in Ohio, West Virginia, Kentucky, Virginia, Washington D.C. and Maryland. We also have Specialty Finance offices in Minnesota, Missouri and Vermont. Peoples Bank prides itself as a community bank and dedicates its resources to improving our communities. The Peoples Bank Foundation has donated over $8 million to local organizations since its inception in 2003. We are proud to share national accolades that celebrate our company culture and recognize us as a great place to bank: * American Banker Best Banks to Work For in 2021, 2022, 2023, 2024 and 2025 * Top Workplaces USA national award in 2022, 2023, 2024 and 2025 * Newsweek's America's Best Banks 2023 and 2024 * Newsweek's America's Greatest Workplaces 2024 and 2025 * Forbes America's Best Banks 2024 and 2025 * Forbes Best-in-State Banks 2020, 2021 and 2025 * TIME's America's Growth Leaders 2026 award winner At Peoples Bank, we know that there is more to life than work. But we also understand that the quality of the work environment and employee benefits can greatly impact an associate's life. That's why we seek to create a great benefits package for our associates including: 401(k) retirement plan with an employer match, employee stock purchase plan, various education assistance programs such as student loan and tuition paydown/reimbursement, paid vacation and holidays, and much more. For full details of our benefits offerings, please visit: peoplesbancorp.com/about-us/find-a-career/ Our associates are each accountable for living the culture and values of the organization. This includes ensuring actions and behaviors create a positive and collaborative work environment, always acting with integrity and professionalism and providing extraordinary customer service. Our goal is for you to be successful; to that end being reliable in terms of ensuring you are at work on time and work your schedule as well as actively pursuing your performance objectives, will be fundamental in your contributing to the teams' success as well as the organization. Job Purpose This position will be responsible for providing excellent service to our customers in accordance with Peoples Bank policies. Will have the ability to open deposit accounts, process complex multi-step teller transactions, sell bank products and services, assist customers with maintenance request, and resolve customer service issues. Will be responsible for uncovering additional customer needs and referring them to the appropriate business partner. This is a sales and service role and is vital in helping the branch obtain goals, while providing industry leading customer service. Job Duties * Deliver superior customer service with a friendly demeanor, can-do attitude, and willingness to help at all times. * Develop and retain the customer base, greet by/use name, have knowledge of account ownership, and be responsive and timely with correspondence and problem resolution. * Maintain a position of trust and responsibility by keeping all customer business confidential. * Receives checks and cash for deposit to savings and checking accounts, verifies deposit amounts, and examines checks for endorsement and negotiability. * Will be responsible for processing complex multi-step teller transactions. * Must have the ability to research and offer solutions to resolve customer issues by using knowledge of the organization to identify helpful resources. Will provide follow up to customer on resolution. * Initiate conversations to uncover customer needs, referring customers to platform associates within the branch, and meeting established referral goals. * Make sales calls via phone or zoom to clients and/or prospects on a weekly basis to meet calling goals of the branch while recording these activities in Salesforce. * Consistently meeting or exceeding sales referral goals as set by management. Maintain a well develop working knowledge of the complete line of products and services offered. * Maintain balancing and error record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for errors that are more difficult. * Will be responsible for following operational standards regarding security, risk management, and compliance. * Consistently completes required training for all bank and branch policies and procedures. * Must be able to meet scheduled working hours as designated by manager to ensure effective functionality of the branch to meet client needs. * Responsible for meeting Retail Branch Standards which includes dress code. * Will perform special projects as assigned. Education, Experience and Job Skills * High School Diploma or GED. * Minimum 1-year related work experience in customer service. * Ability to work in a fast-paced environment with a high degree of accuracy and close attention to detail. * Proficient knowledge of Windows and Microsoft Office software (Notes, Word, and Excel). * Excellent verbal and written communication skills. * Positive and professional attitude. * Proven team player. * Trustworthy and confidential behavior is essential in this role. * Daily reliable transportation. * Role requires consistent standing to perform role. Bending or squatting may also be required to access night drops, coin machines, vaults, ATM, etc. based upon the branch set up. * Must be able to lift up to 25 lbs. consistently. * Must be able to travel to attend internal education and meetings which in some circumstances could include overnight stay. Travel also required to fill in at other branches as needed. Basic Qualifications * High School Diploma or GED. * Minimum 1-year related experience in customer service. * Daily reliable transportation. * Role requires consistent standing to perform role. Bending or squatting may also be required to access night drops, coin machines, vaults, ATM, etc. based upon the branch set up. * Must be able to lift up to 25 lbs. consistently. * Must be able to travel to attend internal education and meetings which in some circumstances could include overnight stay. Travel also required to fill in at other branches as needed. Equal Opportunity Employer M/F/Disabled/Vet; If you are unable to complete this application due to a disability, contact *********************** to ask for an accommodation, alternative application process, or other inquiries
    $29k-33k yearly est. 17d ago
  • Teller

    Peoples Bancorp Inc. 4.5company rating

    Marietta, OH jobs

    Build Your Future Here: Thinking of changing jobs or starting your career at a growing company with an award-winning culture? Well you are in the right place. Join us on our journey to being the Best Community Bank in America. Our motto is Working Together. Building Success. and by joining Peoples Bank, we will work together to help you achieve your career goals, just like we help thousands of clients reach their financial goals. Peoples Bank is one of the largest 150 banks in the United States with 130 full-service bank branches in Ohio, West Virginia, Kentucky, Virginia, Washington D.C. and Maryland. We also have Specialty Finance offices in Minnesota, Missouri and Vermont. Peoples Bank prides itself as a community bank and dedicates its resources to improving our communities. The Peoples Bank Foundation has donated over $8 million to local organizations since its inception in 2003. We are proud to share national accolades that celebrate our company culture and recognize us as a great place to bank: * American Banker Best Banks to Work For in 2021, 2022, 2023, and 2024 * Top Workplaces USA national award in 2022, 2023, 2024 and 2025 * Newsweek's America's Best Banks 2023 and 2024 * Newsweek's America's Greatest Workplaces 2024 and 2025 * Forbes America's Best Banks 2024 and 2025 * Forbes Best-in-State Banks 2020, 2021 and 2025 At Peoples Bank, we know that there is more to life than work. But we also understand that the quality of the work environment and employee benefits can greatly impact an associate's life. That's why we seek to create a great benefits package for our associates including: 401(k) retirement plan with an employer match, employee stock purchase plan, various education assistance programs such as student loan and tuition paydown/reimbursement, paid vacation and holidays, and much more. For full details of our benefits offerings, please visit: peoplesbancorp.com/about-us/find-a-career/ Our associates are each accountable for living the culture and values of the organization. This includes ensuring actions and behaviors create a positive and collaborative work environment, always acting with integrity and professionalism and providing extraordinary customer service. Our goal is for you to be successful; to that end being reliable in terms of ensuring you are at work on time and work your schedule as well as actively pursuing your performance objectives, will be fundamental in your contributing to the teams' success as well as the organization. Job Purpose This position will be responsible for providing excellent service to our customers in accordance with Peoples Bank policies. Will have the ability to open deposit accounts, process complex multi-step teller transactions, sell bank products and services, assist customers with maintenance request, and resolve customer service issues. Will be responsible for uncovering additional customer needs and referring them to the appropriate business partner. This is a sales and service role and is vital in helping the branch obtain goals, while providing industry leading customer service. Job Duties * Deliver superior customer service with a friendly demeanor, can-do attitude, and willingness to help at all times. * Develop and retain the customer base, greet by/use name, have knowledge of account ownership, and be responsive and timely with correspondence and problem resolution. * Maintain a position of trust and responsibility by keeping all customer business confidential. * Receives checks and cash for deposit to savings and checking accounts, verifies deposit amounts, and examines checks for endorsement and negotiability. * Will be responsible for processing complex multi-step teller transactions. * Must have the ability to research and offer solutions to resolve customer issues by using knowledge of the organization to identify helpful resources. Will provide follow up to customer on resolution. * Initiate conversations to uncover customer needs, referring customers to platform associates within the branch, and meeting established referral goals. * Make sales calls via phone or zoom to clients and/or prospects on a weekly basis to meet calling goals of the branch while recording these activities in Salesforce. * Consistently meeting or exceeding sales referral goals as set by management. Maintain a well develop working knowledge of the complete line of products and services offered. * Maintain balancing and error record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for errors that are more difficult. * Will be responsible for following operational standards regarding security, risk management, and compliance. * Consistently completes required training for all bank and branch policies and procedures. * Must be able to meet scheduled working hours as designated by manager to ensure effective functionality of the branch to meet client needs. * Responsible for meeting Retail Branch Standards which includes dress code. * Will perform special projects as assigned. Education, Experience and Job Skills * High School Diploma or GED. * Minimum 1-year related work experience in customer service. * Ability to work in a fast-paced environment with a high degree of accuracy and close attention to detail. * Proficient knowledge of Windows and Microsoft Office software (Notes, Word, and Excel). * Excellent verbal and written communication skills. * Positive and professional attitude. * Proven team player. * Trustworthy and confidential behavior is essential in this role. * Daily reliable transportation. * Role requires consistent standing to perform role. Bending or squatting may also be required to access night drops, coin machines, vaults, ATM, etc. based upon the branch set up. * Must be able to lift up to 25 lbs. consistently. * Must be able to travel to attend internal education and meetings which in some circumstances could include overnight stay. Travel also required to fill in at other branches as needed. Basic Qualifications * High School Diploma or GED. * Minimum 1-year related experience in customer service. * Daily reliable transportation. * Role requires consistent standing to perform role. Bending or squatting may also be required to access night drops, coin machines, vaults, ATM, etc. based upon the branch set up. * Must be able to lift up to 25 lbs. consistently. * Must be able to travel to attend internal education and meetings which in some circumstances could include overnight stay. Travel also required to fill in at other branches as needed. Equal Opportunity Employer M/F/Disabled/Vet; If you are unable to complete this application due to a disability, contact *********************** to ask for an accommodation, alternative application process, or other inquiries
    $29k-33k yearly est. 60d+ ago
  • Teller

    Peoples Bank 4.5company rating

    Marietta, OH jobs

    Build Your Future Here: Thinking of changing jobs or starting your career at a growing company with an award-winning culture? Well you are in the right place. Join us on our journey to being the Best Community Bank in America. Our motto is Working Together. Building Success. and by joining Peoples Bank, we will work together to help you achieve your career goals, just like we help thousands of clients reach their financial goals. Peoples Bank is one of the largest 150 banks in the United States with 130 full-service bank branches in Ohio, West Virginia, Kentucky, Virginia, Washington D.C. and Maryland. We also have Specialty Finance offices in Minnesota, Missouri and Vermont. Peoples Bank prides itself as a community bank and dedicates its resources to improving our communities. The Peoples Bank Foundation has donated over $8 million to local organizations since its inception in 2003. We are proud to share national accolades that celebrate our company culture and recognize us as a great place to bank: American Banker Best Banks to Work For in 2021, 2022, 2023, and 2024 Top Workplaces USA national award in 2022, 2023, 2024 and 2025 Newsweek's America's Best Banks 2023 and 2024 Newsweek's America's Greatest Workplaces 2024 and 2025 Forbes America's Best Banks 2024 and 2025 Forbes Best-in-State Banks 2020, 2021 and 2025 At Peoples Bank, we know that there is more to life than work. But we also understand that the quality of the work environment and employee benefits can greatly impact an associate's life. That's why we seek to create a great benefits package for our associates including: 401(k) retirement plan with an employer match, employee stock purchase plan, various education assistance programs such as student loan and tuition paydown/reimbursement, paid vacation and holidays, and much more. For full details of our benefits offerings, please visit: peoplesbancorp.com/about-us/find-a-career/ Our associates are each accountable for living the culture and values of the organization. This includes ensuring actions and behaviors create a positive and collaborative work environment, always acting with integrity and professionalism and providing extraordinary customer service. Our goal is for you to be successful; to that end being reliable in terms of ensuring you are at work on time and work your schedule as well as actively pursuing your performance objectives, will be fundamental in your contributing to the teams' success as well as the organization. Job Purpose This position will be responsible for providing excellent service to our customers in accordance with Peoples Bank policies. Will have the ability to open deposit accounts, process complex multi-step teller transactions, sell bank products and services, assist customers with maintenance request, and resolve customer service issues. Will be responsible for uncovering additional customer needs and referring them to the appropriate business partner. This is a sales and service role and is vital in helping the branch obtain goals, while providing industry leading customer service. Job Duties Deliver superior customer service with a friendly demeanor, can-do attitude, and willingness to help at all times. Develop and retain the customer base, greet by/use name, have knowledge of account ownership, and be responsive and timely with correspondence and problem resolution. Maintain a position of trust and responsibility by keeping all customer business confidential. Receives checks and cash for deposit to savings and checking accounts, verifies deposit amounts, and examines checks for endorsement and negotiability. Will be responsible for processing complex multi-step teller transactions. Must have the ability to research and offer solutions to resolve customer issues by using knowledge of the organization to identify helpful resources. Will provide follow up to customer on resolution. Initiate conversations to uncover customer needs, referring customers to platform associates within the branch, and meeting established referral goals. Make sales calls via phone or zoom to clients and/or prospects on a weekly basis to meet calling goals of the branch while recording these activities in Salesforce. Consistently meeting or exceeding sales referral goals as set by management. Maintain a well develop working knowledge of the complete line of products and services offered. Maintain balancing and error record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for errors that are more difficult. Will be responsible for following operational standards regarding security, risk management, and compliance. Consistently completes required training for all bank and branch policies and procedures. Must be able to meet scheduled working hours as designated by manager to ensure effective functionality of the branch to meet client needs. Responsible for meeting Retail Branch Standards which includes dress code. Will perform special projects as assigned. Education, Experience and Job Skills High School Diploma or GED. Minimum 1-year related work experience in customer service. Ability to work in a fast-paced environment with a high degree of accuracy and close attention to detail. Proficient knowledge of Windows and Microsoft Office software (Notes, Word, and Excel). Excellent verbal and written communication skills. Positive and professional attitude. Proven team player. Trustworthy and confidential behavior is essential in this role. Daily reliable transportation. Role requires consistent standing to perform role. Bending or squatting may also be required to access night drops, coin machines, vaults, ATM, etc. based upon the branch set up. Must be able to lift up to 25 lbs. consistently. Must be able to travel to attend internal education and meetings which in some circumstances could include overnight stay. Travel also required to fill in at other branches as needed. Basic Qualifications High School Diploma or GED. Minimum 1-year related experience in customer service. Daily reliable transportation. Role requires consistent standing to perform role. Bending or squatting may also be required to access night drops, coin machines, vaults, ATM, etc. based upon the branch set up. Must be able to lift up to 25 lbs. consistently. Must be able to travel to attend internal education and meetings which in some circumstances could include overnight stay. Travel also required to fill in at other branches as needed. Equal Opportunity Employer M/F/Disabled/Vet; If you are unable to complete this application due to a disability, contact *********************** to ask for an accommodation, alternative application process, or other inquiries
    $29k-33k yearly est. Auto-Apply 60d+ ago
  • Teller

    Farmers & Merchants Bancorp 4.4company rating

    Archbold, OH jobs

    At F&M, our bank tellers do more than handle money; they establish and nurture lasting relationships with our valued customers. We are industry leaders because people trust us to handle their financial transactions with the utmost care and attention to detail. To continue this tradition of superior service and accountability, we're looking for a qualified bank teller to join our team. Our ideal candidate will have experience with banking processes, money management, and customer service. First and foremost, you must be trustworthy and precise. Your contribution will reinforce our reputation as a trusted bank in the community and the country. OBJECTIVES OF THIS ROLE: * Serve customers by managing documents, information, and financial transactions successfully and in an organized, efficient, and secure manner * Build awareness of new products and services, and identify customer needs to capitalize on the business referral opportunities * Meet and exceed bank service standards, greeting and acknowledging each customer warmly, and making them feel welcome while complying with bank procedures and security protocols * Work as a team with other tellers to complete daily tasks, demonstrating respect and professionalism, being prompt, and supporting management with special request as needed * Help our customers and employees realize their best lives RESPONSIBILITIES: * Handle account transactions for customers, including check cashing, deposits, withdrawals, transfers, loan payments, cashier's checks, and opening and closing accounts * Identify customer needs, provide information on new products and services, and direct customers to branch representatives if interested * Reconcile cash drawers at the end of your shift, count and package coins and currency, turn in any excess or damaged currency to head teller * Track, record, report, and store transactional information and special requests * Provide a high level of customer service, providing answers and assistance with a smile * Comply and satisfactorily pass tests for bank policy and regulatory compliance that apply to position. Requirements QUALIFICATIONS: * High school diploma or equivalent; or one to three months related experience and/or training; or equivalent combination of education and experience. * Basic math and computer skills * Cash-handling experience * Excellent communication, customer service, and time-management skills * Ability to pass a background check * Strong dedication to accuracy and efficiency ADDITIONAL REQUIREMENTS: Certificates and Licenses * Valid Driver's License * Notary Public Commission This position is scheduled to work Monday - Saturday, generally with a day off and / or occasional extended hours as needed to accommodate the flow of business. Non-Exempt/Hourly Competencies: * Job Knowledge: Understands duties and responsibilities, possesses necessary job knowledge and technical skills, maintains job knowledge current. * Productivity: Manages a fair workload, volunteers for additional work, prioritizes tasks, develops good work procedures, manages time well, and handles information flow. Attendance: Employee is expected to adhere to the attendance and break policy and communicate with your supervisor about anticipated time off or modifications to break times.
    $32k-37k yearly est. 17d ago
  • Bank Teller

    Farmers National Banc Corp 4.7company rating

    Teller job at Farmers National Bank

    Processes a variety of customer transactions at a teller window. Recognizes customer needs and recommends products, services, or assistance of other bank employees or departments, to consistently deliver a superior level of customer service. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Strong knowledge of bank products and services, with the ability to recognize customer needs, and cross-sell bank products * Participate in the bank's referral program and utilize any applicable technology and/or programs to effectively show results * Will be expected to meet specific referral goals on a weekly, monthly, quarterly and/or yearly basis * Operate and balance a terminal and cash drawer daily * Accept and process the following transactions: savings, checking, and Holiday Savings account, loan payments, SDB rental payments, sells money orders/official checks, and any type of cash withdrawal * Accept checks for cashing in accordance to FNB check handling procedures * Participate and successfully complete all required training courses * Willingness to be flexible with a strong desire to create a work environment conducive to teamwork * Assist with various duties associated with money shipments/orders, etc. * Willingness to perform additional branch duties and responsibilities outside the realm of processing transactions * Handle all cash, customer transactions, and customer information in accordance with FNB Security Policy and Procedures * Motivation to make outbound sales calls to current and prospective clients * Flexibility with work schedules to accommodate branch staffing requirements in order to service needs * Maintain a position of trust and responsibility by keeping all customer business and personal information confidential * Accept responsibilities and projects as assigned by a supervisor to add value to Farmers National Bank * Must be able to work in a team environment, in a positive manner, with coworkers and the public * Complete all mandatory and elective training, including BSA (Bank Secrecy Act) and Anti-Money Laundering procedures. Maintain compliance with all appropriate rules and regulations * Regular, predictable attendance is an essential requirement of this position * Complete all other duties as assigned QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE: * High School diploma or General Education degree (GED) * Proven cash handling experience * Must possess basic computer skills and knowledge, use a calculator, typewriter, phone, fax machine, and other office equipment * Customer service and/or sales experience at any level E-Verify is used to confirm the identity and employment eligibility of all newly hired employees. Farmers National Banc Corp. is an Equal Opportunity Employer: disability/veteran
    $27k-31k yearly est. 8d ago
  • Bank Teller

    Farmers National Banc Corp 4.7company rating

    Teller job at Farmers National Bank

    Processes a variety of customer transactions at a teller window. Recognizes customer needs and recommends products, services, or assistance of other bank employees or departments, to consistently deliver a superior level of customer service. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Strong knowledge of bank products and services, with the ability to recognize customer needs, and cross-sell bank products * Participate in the bank's referral program and utilize any applicable technology and/or programs to effectively show results * Will be expected to meet specific referral goals on a weekly, monthly, quarterly and/or yearly basis * Operate and balance a terminal and cash drawer daily * Accept and process the following transactions: savings, checking, and Holiday Savings account, loan payments, SDB rental payments, sells money orders/official checks, and any type of cash withdrawal * Accept checks for cashing in accordance to FNB check handling procedures * Participate and successfully complete all required training courses * Willingness to be flexible with a strong desire to create a work environment conducive to teamwork * Assist with various duties associated with money shipments/orders, etc. * Willingness to perform additional branch duties and responsibilities outside the realm of processing transactions * Handle all cash, customer transactions, and customer information in accordance with FNB Security Policy and Procedures * Motivation to make outbound sales calls to current and prospective clients * Flexibility with work schedules to accommodate branch staffing requirements in order to service needs * Maintain a position of trust and responsibility by keeping all customer business and personal information confidential * Accept responsibilities and projects as assigned by a supervisor to add value to Farmers National Bank * Must be able to work in a team environment, in a positive manner, with coworkers and the public * Complete all mandatory and elective training, including BSA (Bank Secrecy Act) and Anti-Money Laundering procedures. Maintain compliance with all appropriate rules and regulations * Regular, predictable attendance is an essential requirement of this position * Complete all other duties as assigned QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE: * High School diploma or General Education degree (GED) * Proven cash handling experience * Must possess basic computer skills and knowledge, use a calculator, typewriter, phone, fax machine, and other office equipment * Customer service and/or sales experience at any level E-Verify is used to confirm the identity and employment eligibility of all newly hired employees. Farmers National Banc Corp. is an Equal Opportunity Employer: disability/veteran
    $27k-31k yearly est. 9d ago
  • Universal Banker

    Peoples Bancorp Inc. 4.5company rating

    Newark, OH jobs

    Build Your Future Here: Thinking of changing jobs or starting your career at a growing company with an award-winning culture? Well you are in the right place. Join us on our journey to being the Best Community Bank in America. Our motto is Working Together. Building Success. and by joining Peoples Bank, we will work together to help you achieve your career goals, just like we help thousands of clients reach their financial goals. Peoples Bank is one of the largest 150 banks in the United States with 130 full-service bank branches in Ohio, West Virginia, Kentucky, Virginia, Washington D.C. and Maryland. We also have Specialty Finance offices in Minnesota, Missouri and Vermont. Peoples Bank prides itself as a community bank and dedicates its resources to improving our communities. The Peoples Bank Foundation has donated over $8 million to local organizations since its inception in 2003. We are proud to share national accolades that celebrate our company culture and recognize us as a great place to bank and work: * American Banker Best Banks to Work For in 2021, 2022, 2023, 2024 and 2025 * Top Workplaces USA national award in 2022, 2023, 2024 and 2025 * Newsweek's America's Best Banks 2023 and 2024 * Newsweek's America's Greatest Workplaces 2024 and 2025 * Forbes America's Best Banks 2024 and 2025 * Forbes Best-in-State Banks 2020, 2021 and 2025 * TIME's America's Growth Leaders 2026 award winner At Peoples Bank, we know that there is more to life than work. But we also understand that the quality of the work environment and employee benefits can greatly impact an associate's life. That's why we seek to create a great benefits package for our associates including: 401(k) retirement plan with an employer match, employee stock purchase plan, various education assistance programs such as student loan and tuition paydown/reimbursement, paid vacation and holidays, and much more. For full details of our benefits offerings, please visit: peoplesbancorp.com/about-us/find-a-career/ Our associates are each accountable for living the culture and values of the organization. This includes ensuring actions and behaviors create a positive and collaborative work environment, always acting with integrity and professionalism and providing extraordinary customer service. Our goal is for you to be successful; to that end being reliable in terms of ensuring you are at work on time and work your schedule as well as actively pursuing your performance objectives, will be fundamental in your contributing to the teams' success as well as the organization. Job Purpose The position provides excellent service to customers in accordance with Peoples Bank policies. Will open deposit accounts, handle CSR transactions, sell/cross sell bank products and services, generate and execute consumer loans, and resolves customer service issues. This position engages in sales and service activities in branch locations. Contribute directly to the success of the banking center by recognizing and uncovering opportunities to make sales referrals on products and services. This position will also refer customers to the appropriate source or channel to address their need. Job Duties * Deliver superior customer service with a friendly demeanor, can-do attitude, and willingness to help at all times. * Develop and retain the customer base, greet by/use name, have knowledge of account ownership, and be responsive and timely with correspondence and problem resolution. * Maintain a position of trust and responsibility by keeping all customer business confidential. * Maintain balancing and error record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors. * Will be responsible for processing complex multi-step transactions. * Must have the ability to research and offer solutions to resolve customer issues by using knowledge of the organization to identify helpful resources. Will provide follow up to customer on resolution. * Receives checks and cash for deposit to savings and checking accounts, verifies deposit amounts, and examines checks for endorsement and negotiability. * Acquires, uses, and maintains, consumer lending product knowledge and abilities to generate and execute consumer loans, lines and deposit products. * Must be self-motivated and assertive with an ability to perform well in a sales environment and interact well with customers and team members in a professional manner. * Must possess an ability to turn service encounters into dialogue based meetings where other needs can be uncovered. * Consistently meeting or exceed sales referral goals as set by management. Maintain a well develop working knowledge of the complete line of products and services offered. * Initiate conversations to uncover customer needs to be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers. * Consistently completes required training for all bank and branch policies and procedures. * Responsible for interpreting documents such as safety rules, account documents, operating and maintenance instructions, consumer loan documents and procedure manuals. Ability to speak effectively before groups of customers or employees of organization. * Define and offer solutions to resolve problems. Uses knowledge of the organization to identify helpful resources. * Follow operational standards regarding security, risk management, and compliance. * Make sales calls via phone or zoom to clients and/or prospects on a weekly basis to meet calling goals of the branch while recording those calls in the Salesforce. * Ability to interpret data to evaluate for acceptable lending ratios and product and service opportunities. * Must be able to meet scheduled working hours as designated by manager to ensure effective functionality of the branch to meet client needs. * Responsible for meeting Retail Branch Standards which includes dress code. * Will perform special projects as assigned. Education, Experience and Job Skills: * High School Diploma or GED; * Minimum 1-year work related experience in customer service. * Ability to work in a fast-paced environment with a high degree of accuracy and close attention to detail. * Proficient knowledge of Windows and Microsoft Office software (Notes, Word, and Excel). * Excellent verbal and written communication skills. * Positive and professional attitude. * Proven Team Player. * Daily reliable transportation. * Role requires consistent standing to perform role. Bending or squatting may also be required to access night drops, coin machines, vaults, ATM, etc based upon the branch set up. * Must be able to lift up to 25 lbs. consistently * Must be able to travel to attend internal education and meetings which in some circumstances could include overnight stay. Travel also required to fill in at other branches as needed. * Must be able to pass background and credit standards to hold NMLS credentials. * Trustworthy and confidential behavior is essential in this role. Basic Qualifications: * High School Diploma or GED. * Minimum 1-year work related experience in customer service. * Daily reliable transportation. * Role requires consistent standing to perform role. Bending or squatting may also be required to access night drops, coin machines, vaults, ATM, etc. based upon the branch set up. * Must be able to lift up to 25 lbs. consistently. * Must be able to travel to attend internal education and meetings which in some circumstances could include overnight stay. Travel also required to fill in at other branches as needed. Equal Opportunity Employer M/F/Disabled/Vet; If you are unable to complete this application due to a disability, contact *********************** to ask for an accommodation, alternative application process, or other inquiries.
    $31k-37k yearly est. 60d+ ago

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