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Dog Groomer
Petsuites
Farrier job in Columbus, OH
Do you enjoy combining creativity and precision to keep pets looking polished? We are seeking a full time Dog Groomer to join the Pet Spa team!
Our Pet Resort is part of a larger company called National Veterinary Associates (“NVA”) that is made up of over 1000+ locations of veterinary hospitals and pet resorts.This is exciting as NVA has dedicated resources to growing our business and your role. The pet resorts industry is growing at a rapid pace and so is NVA. We are proud to be a part of this growing business!
Position Overview:
The Groomer is a commission-based position within our Pet Resort and reports directly to the General Manager. We believe in the mission of “Pet Lovers Delighting Pet Lovers” and we demonstrate this through being Playful, Passionate, Personal and Professional. A successful candidate for this position will be someone who not only embraces this culture, but is a team player, self-motivated, takes direction well, has excellent communication skills, and great attention to detail. This is a service-related industry and you should not only be skilled at customer service, but passionate about helping people. Most importantly, candidates should have experience grooming or bathing all breeds of dogs and cats. Primary responsibilities are to ensure that all pets in your care receive a groom that is of professional quality that meets or exceeds the client's request without ever compromising the physical and emotional health of the pet.
A Day in the Life:
This role is very important to our pets and their parents. You're the one who makes them feel like a million bucks! Oftentimes, you are helping keep their pet healthy by maintaining a clean and well-groomed animal. Daily, you'll work on both animals with reservations, walk-in appointments and some of our guests who are staying with us in boarding. You'll perform a full groom, simple baths and touch ups and sometimes, the random “emergency-someone-just-peed-on-themselves-because-they-are-so-excited-bath.” You'll not only communicate with the dog(s), but also have a lot of interaction with mom and dad. You'll document what you are seeing - sometimes you're the first to notice an issue and can help the parents solve a health concern. And let's not forget -- you're probably going to scoop some poop, clean up some pee, go home with some fur on you and get lots of sloppy kisses!
Responsibilities:
Provide an overall positive experience for the pets as they are being groomed, including compassion, gentleness, reassurance, safety, and comfort.
Ensure that all guests are groomed or bathed (depending on the parent's requests) to the parent's specifications. Grooms/Baths must be completed on time.
Works with Resort Hosts to schedule or schedule grooming appointments yourself, including setting up new clients in online software and discussing vaccination protocol with both new and existing clients.
Meet and greet all grooming clients whenever possible to discuss grooming instructions after assessing the dog's coat and condition. Meet with clients or communicate after groom on results, including providing report cards. Suggest any added services that would be beneficial to the client.
Return all phone calls and emails in a timely manner. Grow your business by rescheduling any appointments.
Ensure client satisfaction by resolving any customer service issues within your capabilities.
Properly maintain all grooming tools to ensure quality of grooms. Check equipment on a regular basis to ensure it is not hazardous to guests.
Promptly notify the manager if supplies are needed (bandana, shampoos, etc.).
Maintain a sanitary and healthy environment by following the resort's standards of cleaning and disinfecting your workspace. See below for details.
Cleaning is essential: All hair must be swept off the floor in a timely manner. Bathing and drying rooms must be cleaned before going home. Grooming area must be tidy (windows cleaned, floor mopped, computer station cleaned.).
Disinfecting drying rooms is crucial. Use disinfectant daily and bleach weekly on all drying rooms.
Monitor guest's health while grooming or bathing. Report any unusual concerns to the general manager and the pet parent.
Ensure the guest has water and a chance to “go potty” if he or she will be with you for over 2 hours.
Follow all standards of safety with regards to handling guests, particularly aggressive guests and escape artists.
Pay specific attention to kennel tags, (Meds Person to Feed, Aggressive, Separate for Feeding, etc.).
Adhere to pricing guidelines. Get prior approval from the manager or pet's owner before any additional costs are added to service.
Effectively communicate to pet care staff that guests are with you.
Adhere to procedures in identifying pets while they are with you (groom cards, name bands).
Promptly give any laundry to pet care so that it can be cleaned.
Consult with other departments.
Work with a team who all exemplify these qualities:
A passion for animals and animal care, especially dogs + cats. Willing to learn animal behavior to ensure their safety.
Focuses on safe and gentle handling. Forceful, aversive, aggressive handling, vocalizing or treatment will not be tolerated.
Customer Service Oriented - Ability to take care of the customers' needs while following company procedures. Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to request for service and assistance. Build trust with customers.
Willing and able to communicate directly with clients, both written and orally, about their dog. Works to make these “lifetime clients”.
Must be able to work under conditions that require sitting, standing, walking, bending, reaching, pulling, pushing and grasping.
Conflict Resolution - Ability to handle conflict with tact and diplomacy.
Good teamwork and willingness to assist other departments as necessary.
Cheerful, friendly, positive team-oriented attitude.
Strong attention to detail, especially where documentation is concerned. Ability to work in computer systems such as Microsoft Office.
Reliable, punctual, and dependable.
Ability to work a flexible schedule, including holidays and weekends.
Ability to take direction well and apply it independently.
Ability to work in temperature extremes, work outside, or in distracting work environments such as loud noise/sound.
Ability to tolerate being in close contact with various bodily fluids and to get dirty frequently.
Physically able to handle dogs of all sizes and to lift up to 60 lbs.
Other duties as assigned as needed
Qualifications:
Professional Grooming Certifications preferred but not required
Two to four years professional grooming experience preferred
Strong knowledge of individual breed standards and breed cuts
Use of proper scissoring techniques
Equal Employment Opportunity:
NVA Pet Resorts is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.
Work schedule
Monday to Friday
Weekend availability
Holidays
Supplemental pay
Commission pay
Tips
Benefits
Health insurance
Paid time off
Employee discount
$19k-27k yearly est. 60d+ ago
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Lead Dog Groomer
Scenthound
Farrier job in Aurora, OH
About Us: Scenthound is on a mission to make routine dog care simple and accessible. We're not just grooming dogs - we're building a movement for healthier, happier pups and a connected community of dog lovers. We're also not your traditional big-box pet store where grooming is just a service offering. Routine Hygiene and Wellness is at the core of what we do - and we do it in a comfortable, boutique-like atmosphere where you'll feel right at home.
We are the very first Scenthound in Ohio and this is an exciting opportunity to be part of the journey to launch a network of Scenters in the Greater Cleveland area. Owned and operated by local husband and wife entrepreneurs, you'll be treated with care and respect in an environment that encourages bringing your authentic self to work every single day.
We are located at 7041 Aurora Road adjacent to the Four Corners Marketplace in Aurora/Bainbridge Twp.
Benefits and Perks:
Competitive hourly base pay ($21/hr, plus tips)
Paid Time Off (PTO), closed major holidays
Supportive work environment in a family-owned business
Ongoing training and development opportunities
Complimentary service membership
Others to be added as we grow!
About the Position:The Lead Trimmer is an integral position at Scenthound, offering expert grooming knowledge, providing leadership to a team of groomers and bathers, and facilitating training to new groomers. You will be the leader of the "Back of House", focusing on dog safety, quality and efficiency.
This position requires:
Previous grooming experience
Professional training/certification preferred but not required
Knowledge of dog breeds, care standards, and tools of the trade
Desire to lead and train a team of others
Strength to lift up to 70 pounds; stamina to stand for long periods of time
Positive attitude with an open mind
Who We Are Looking For: We are searching for a confident dog groomer who loves teaching their passion to others! A successful Lead Trimmer is knowledgeable, perceptive, patient, adaptable, and a compassionate dog lover! We are looking for a motivating leader who can assess the needs, strengths, and weaknesses of their team members to provide effective learning opportunities.
Tasks
Groom to Scenthound standards while providing leadership, guidance, and mentorship to the grooming and bathing teams
All we do are puppy cuts; one length all-over with a neat face
Create an environment conducive to learning, open communication, and teamwork
Teach new groomers the Scenthound standards; provide ongoing coaching and mentorship
Identify when/where help is needed and provide assistance to keep Scenter on schedule
Ensure the safety of dogs and team members at all times
Adhere to Scenthound sanitary and cleaning practices
Perform other tasks and duties as assigned by the Scenter Manager
Skills and Abilities:
Effective communication with team members and dog parents
Leadership, coaching, mentorship
Problem-solving
Attention to detail
Time-management
Ability to self-critique; hold oneself and others to high standards of grooming
Compensation: $21.00 per hour
$21 hourly Auto-Apply 14d ago
Dog Bather (Groomer in Training) - Part Time
Scenthound Aurora, Oh
Farrier job in Aurora, OH
Job DescriptionPerks and Benefits:
Competitive hourly base pay, plus tips
and other roles (e.g. Member Associate, Manager)
Supportive work environment in a family-owned business
Ongoing training and development opportunities
Complimentary service membership
Others to be added as we grow!
About the Position:
The Dog Bather is a foundational position at Scenthound, offering quick and efficient dog hygiene services that meet the Scenthound standard.
This position requires:
A love for working with dogs!
Positive attitude and coachable
Strength to lift up to 70 pounds; stamina to stand for long periods of time
Reliable transportation
Who We Are Looking For:
We are searching for a detail-oriented team member who has a passion for keeping dogs clean and healthy! A successful Dog Bather is resilient, perceptive, patient, adaptable, and a compassionate dog lover! We are looking for a motivated team member who wants to advance their career through our training path to become either a Scenthound Groomer or other position within the Scenter!
Tasks:
Clean and prep dogs for grooming, according to the order ticket
Bathe, blow dry, clip/grind nails, clean ears, brush coat, clean teeth, express glands
Identify the dogs health indicators and input them into a S.C.E.N.T. Check app
Work on a team to complete the requested services
Assist others when needed to keep Scenter on schedule
Ensure the safety of dogs and team members at all times
Adhere to Scenthound sanitary and cleaning practices
Perform other tasks and duties as assigned by the Scenter Manager
Skills and Abilities:
Dog Control
Effective communication with team members and dog parents
Teamwork and collaboration
Problem-solving
Attention to detail
Time-management
Patience
Ability to self-critique; hold oneself and others to Scenthound standards
$19k-27k yearly est. 7d ago
Mobile Dog Groomer
Zoomin Groomin Hyde Park Oh
Farrier job in Cincinnati, OH
Job Description
Mobile Dog Groomer
Join Our Premium Mobile Grooming Team!
About Us
Zoomin Groomin - Hyde Park (Cincinnati) is part of the nationally recognized, premium Zoomin Groomin network. We provide top-tier mobile dog grooming services while ensuring a calm, stress-free experience for both pets and their owners throughout the Cincinnati area.
We're looking for a passionate, skilled, and motivated Mobile Dog Groomer to join our team and grow with us!
What We Offer
Earn $300-$500 per day (take-home pay)
50% commission on services
100% of tips
Groomer's Choice discount
Supportive, local franchise ownership
What We're Looking For
2+ years of professional pet grooming experience (preferred)
Valid driver's license & clean driving record
Excellent customer service & communication skills
Strong organizational & time-management abilities
Positive attitude and strong work ethic
Responsibilities
Provide high-quality grooming services: bathing, clipping, and styling
Prioritize pet comfort & safety while handling and restraining animals
Maintain a clean, organized grooming van and uphold hygiene standards
Build strong relationships with pet owners and discuss grooming needs
Drive safely between appointments and manage time efficiently
Job Details
Schedule: Full-time & Part-time (5- and 10-hour shifts)
Compensation:
50% commission on services
100% of tips
Job Types: Full-time, Part-time
Pay: $300-$500 per day (typical take-home)
Experience:
Pet grooming: 2 years (Required)
License/Certification:
Driver's License (Required)
Ready to join a fast-growing, high-energy team where your grooming skills are truly valued? Apply today - we'd love to have you on our Cincinnati team!
#hc212814
$19k-27k yearly est. 6d ago
Dog Bather/groomer
Cb 4.2
Farrier job in Gallipolis, OH
Benefits/Perks
Flexible Scheduling
Career Advancement Opportunities
Competitive Compensation
Fun Working Environment
Interact with Pets
We are looking for an experienced Dog Bather to join the team at our busy groomers. You will bathe dogs of all sizes and temperaments to ensure they look their best. Additional responsibilities may include cleaning kennels, brushing, and trimming nails. If you are reliable, have great time management skills, and have a love for dogs, we want to hear from you!
Responsibilities
Prepare dogs for grooming
Bathe dogs and provide other cleaning and grooming services such as ear and teeth cleaning
Adhere to strict sanitary and cleaning procedures
Ensure the safety of the dogs at all times
Clean kennels or grooming areas, as required
Qualifications
Comfortable working with all breeds of dogs
Ability to stand for long periods and lift large dogs
Attention to detail
Team player
Able to communicate effectively with coworkers and dog owners
$19k-26k yearly est. Auto-Apply 60d+ ago
Dog Groomer
Sparkle Grooming Co
Farrier job in Avon, OH
Sparkle Grooming Co. is seeking a skilled and passionate Dog Groomer to join our growing team.
The ideal candidate is confident in their craft, committed to safety and consistency, and thrives in a supportive, team-based culture. You'll have the opportunity to build lasting relationships with both pets and their parents-delivering high-quality grooming in a calm, wellness-focused environment.
As an AKC S.A.F.E. Salon Certified provider, Sparkle upholds the highest standards of safety, accountability, and professionalism in the grooming industry. Our membership-based model ensures a steady flow of clients and promotes routine care, allowing you to focus on what matters most: creating meaningful, stress-free experiences for every dog who walks through our doors.
At Sparkle, we believe grooming is more than a job-it's a meaningful way to care for others and create healthier, happier homes in the communities we serve.
Responsibilities
Clean and style pet hair by washing, shampooing, and conditioning each dog
Shave, trim, and style pet hair according to the owner's preferences in a safe manner for the pet and the groomer
Maintain overall pet hygiene by clipping nails, brushing teeth, and cleaning ears
Maintain a clean workstation by sanitizing and sweeping before the arrival of every pet and at the end of every workday
Advise owners on at-home care tips and best practices for their pets
Qualifications
Two to four years of professional grooming experience required
Strong knowledge of individual breed standards and breed cuts
Use of proper scissoring techniques
Experience in customer service and sales
Inspiration to connect with clients
Compensation + Benefits
Attractive base salary + bonus structure
Health insurance (full-time only)
PTO/paid holidays (full-time only)
Opportunities for professional development + career growth
About Sparkle
We're not your average dog groomer. Founded in 2022, Sparkle is where routine pet care meets small-box retail and social service. Our membership-based, wellness-focused hygiene and salon-style dog grooming, make access to routine care easy and affordable for all - while also giving back to support the needs of our community. Loyal to a greater purpose, we are on a mission to improve quality of life for those we care for, while also doing our part to create healthy happy homes in the communities we serve.
$20k-28k yearly est. Auto-Apply 5d ago
Dog Bather/groomer
Brothers Divide LLC
Farrier job in Gallipolis, OH
Job DescriptionBenefits/Perks
Flexible Scheduling
Career Advancement Opportunities
Competitive Compensation
Fun Working Environment
Interact with Pets
We are looking for an experienced Dog Bather to join the team at our busy groomers. You will bathe dogs of all sizes and temperaments to ensure they look their best. Additional responsibilities may include cleaning kennels, brushing, and trimming nails. If you are reliable, have great time management skills, and have a love for dogs, we want to hear from you!
Responsibilities
Prepare dogs for grooming
Bathe dogs and provide other cleaning and grooming services such as ear and teeth cleaning
Adhere to strict sanitary and cleaning procedures
Ensure the safety of the dogs at all times
Clean kennels or grooming areas, as required
Qualifications
Comfortable working with all breeds of dogs
Ability to stand for long periods and lift large dogs
Attention to detail
Team player
Able to communicate effectively with coworkers and dog owners
$18k-25k yearly est. 18d ago
Dog Groomer
Avon Lake Pet Health Campus
Farrier job in Avon Lake, OH
Are you an innovative groomer looking to provide a cut above the rest? Polished Paws Salon & Boutique is looking to expand our team. Providing high end grooming styles for over 25 years, Polished Paws is the destination for the discerning pet. As a groomer, you will get to showcase your knowledge and skill set with an eye for style. Our built-in client base feels like family and will allow you to create lifelong bonds with pets.
At Polished Paws Salon & Boutique, you will enjoy the flexibility of creating your own schedule and the support of a full bathing and reception team, allowing you to focus on your passion. We pride ourselves in staying current with all industry styles and trends ensuring an environment that offers continued growth. Live everyday feeling fulfilled with your work and having pride in your accomplishments in a supportive environment.
Our culture of fun includes celebrations throughout each month including delicious snacks, specialty food trucks and contests, not to mention your daily dose of puppy & kitten love!
Other standard benefits include:
Medical, dental and vision plans
401k
Pet care discounts
Cell phone plan discounts
Employee Assistance Programs
PTO
Employee recognition program
Learn more about our cutting-edge salon by visiting ****************************
Experience required. Training available for advanced scissoring skills.
Apply today and make your next career move!
$20k-28k yearly est. 60d+ ago
Dog Groomer / Pet Stylist
Bubbly Paws
Farrier job in Montgomery, OH
Dog Groomer
Looking for your next home to groom? Prefer a clean, elevated, and low-stress environment? Well, great. We'd love to meet YOU. We are a locally-owned business that is growing across the U.S. - and we're looking for incredible humans to come along for the ride. This is a great opportunity for groomers looking for their next adventure or those wanting to join a growing, entrepreneurial team of passionate dog lovers.
Responsibilities:
Help provide a safe, comfortable environment for dogs to be groomed
Communicate with dog owners at drop-off and pick-up; providing necessary feedback about the groom and/or dog during the visit
Maintain a cleanly environment
Must Haves:
Enjoy working with both humans and dogs
Work well in a team environment but also independently with dogs
Comfortable communicating with customers and dog owners
Strong customer service and intrapersonal skills
Open to feedback and loves to learn
Strong attention to detail - both in communication and in grooming
1+ years of experience as a dog groomer
Weekend and evening availability
Job Types: Full-time, Part-time
Compensation:
$30,000-$60,000 a year
Generous benefits package
TO APPLY: No phone calls to the stores - please respond directly to this ad.
Visit bubblypaws.com or our Instagram at @bubblypaws to learn more about us and see some of the dogs you'd get to spend time with.
$19k-27k yearly est. 60d+ ago
Dog Bather (Groomer in Training) - Part Time
Scenthound
Farrier job in Aurora, OH
Perks and Benefits:
Competitive hourly base pay, plus tips
and other roles (e.g. Member Associate, Manager)
Supportive work environment in a family-owned business
Ongoing training and development opportunities
Complimentary service membership
Others to be added as we grow!
About the Position: The Dog Bather is a foundational position at Scenthound, offering quick and efficient dog hygiene services that meet the Scenthound standard. This position requires:
A love for working with dogs!
Positive attitude and coachable
Strength to lift up to 70 pounds; stamina to stand for long periods of time
Reliable transportation
Who We Are Looking For:We are searching for a detail-oriented team member who has a passion for keeping dogs clean and healthy! A successful Dog Bather is resilient, perceptive, patient, adaptable, and a compassionate dog lover! We are looking for a motivated team member who wants to advance their career through our training path to become either a Scenthound Groomer or other position within the Scenter!
Tasks:
Clean and prep dogs for grooming, according to the order ticket
Bathe, blow dry, clip/grind nails, clean ears, brush coat, clean teeth, express glands
Identify the dog's health indicators and input them into a S.C.E.N.T. Check app
Work on a team to complete the requested services
Assist others when needed to keep Scenter on schedule
Ensure the safety of dogs and team members at all times
Adhere to Scenthound sanitary and cleaning practices
Perform other tasks and duties as assigned by the Scenter Manager
Skills and Abilities:
Dog Control
Effective communication with team members and dog parents
Teamwork and collaboration
Problem-solving
Attention to detail
Time-management
Patience
Ability to self-critique; hold oneself and others to Scenthound standards
Compensation: $13.00 per hour
$13 hourly Auto-Apply 7d ago
Dog Bather (Groomer in Training)
Scenthound Aurora, Oh
Farrier job in Aurora, OH
Job DescriptionPerks and Benefits:
Competitive hourly base pay, plus tips
and other roles (e.g. Member Associate, Manager)
Supportive work environment in a family-owned business
Ongoing training and development opportunities
Complimentary service membership
Others to be added as we grow!
About the Position:
The Dog Bather is a foundational position at Scenthound, offering quick and efficient dog hygiene services that meet the Scenthound standard.
This position requires:
A love for working with dogs!
Positive attitude and coachable
Strength to lift up to 70 pounds; stamina to stand for long periods of time
Reliable transportation
Who We Are Looking For:
We are searching for a detail-oriented team member who has a passion for keeping dogs clean and healthy! A successful Dog Bather is resilient, perceptive, patient, adaptable, and a compassionate dog lover! We are looking for a motivated team member who wants to advance their career through our training path to become either a Scenthound Groomer or other position within the Scenter!
Tasks:
Clean and prep dogs for grooming, according to the order ticket
Bathe, blow dry, clip/grind nails, clean ears, brush coat, clean teeth, express glands
Identify the dogs health indicators and input them into a S.C.E.N.T. Check app
Work on a team to complete the requested services
Assist others when needed to keep Scenter on schedule
Ensure the safety of dogs and team members at all times
Adhere to Scenthound sanitary and cleaning practices
Perform other tasks and duties as assigned by the Scenter Manager
Skills and Abilities:
Dog Control
Effective communication with team members and dog parents
Teamwork and collaboration
Problem-solving
Attention to detail
Time-management
Patience
Ability to self-critique; hold oneself and others to Scenthound standards
$19k-27k yearly est. 7d ago
Dog Groomer
Petsuites
Farrier job in Grove City, OH
Do you enjoy combining creativity and precision to keep pets looking polished? We are seeking a full time Dog Groomer to join the Pet Spa team!
Our Pet Resort is part of a larger company called National Veterinary Associates (“NVA”) that is made up of over 1000+ locations of veterinary hospitals and pet resorts.This is exciting as NVA has dedicated resources to growing our business and your role. The pet resorts industry is growing at a rapid pace and so is NVA. We are proud to be a part of this growing business!
Position Overview:
The Groomer is a commission-based position within our Pet Resort and reports directly to the General Manager. We believe in the mission of “Pet Lovers Delighting Pet Lovers” and we demonstrate this through being Playful, Passionate, Personal and Professional. A successful candidate for this position will be someone who not only embraces this culture, but is a team player, self-motivated, takes direction well, has excellent communication skills, and great attention to detail. This is a service-related industry and you should not only be skilled at customer service, but passionate about helping people. Most importantly, candidates should have experience grooming or bathing all breeds of dogs and cats. Primary responsibilities are to ensure that all pets in your care receive a groom that is of professional quality that meets or exceeds the client's request without ever compromising the physical and emotional health of the pet.
A Day in the Life:
This role is very important to our pets and their parents. You're the one who makes them feel like a million bucks! Oftentimes, you are helping keep their pet healthy by maintaining a clean and well-groomed animal. Daily, you'll work on both animals with reservations, walk-in appointments and some of our guests who are staying with us in boarding. You'll perform a full groom, simple baths and touch ups and sometimes, the random “emergency-someone-just-peed-on-themselves-because-they-are-so-excited-bath.” You'll not only communicate with the dog(s), but also have a lot of interaction with mom and dad. You'll document what you are seeing - sometimes you're the first to notice an issue and can help the parents solve a health concern. And let's not forget -- you're probably going to scoop some poop, clean up some pee, go home with some fur on you and get lots of sloppy kisses!
Responsibilities:
Provide an overall positive experience for the pets as they are being groomed, including compassion, gentleness, reassurance, safety, and comfort.
Ensure that all guests are groomed or bathed (depending on the parent's requests) to the parent's specifications. Grooms/Baths must be completed on time.
Works with Resort Hosts to schedule or schedule grooming appointments yourself, including setting up new clients in online software and discussing vaccination protocol with both new and existing clients.
Meet and greet all grooming clients whenever possible to discuss grooming instructions after assessing the dog's coat and condition. Meet with clients or communicate after groom on results, including providing report cards. Suggest any added services that would be beneficial to the client.
Return all phone calls and emails in a timely manner. Grow your business by rescheduling any appointments.
Ensure client satisfaction by resolving any customer service issues within your capabilities.
Properly maintain all grooming tools to ensure quality of grooms. Check equipment on a regular basis to ensure it is not hazardous to guests.
Promptly notify the manager if supplies are needed (bandana, shampoos, etc.).
Maintain a sanitary and healthy environment by following the resort's standards of cleaning and disinfecting your workspace. See below for details.
Cleaning is essential: All hair must be swept off the floor in a timely manner. Bathing and drying rooms must be cleaned before going home. Grooming area must be tidy (windows cleaned, floor mopped, computer station cleaned.).
Disinfecting drying rooms is crucial. Use disinfectant daily and bleach weekly on all drying rooms.
Monitor guest's health while grooming or bathing. Report any unusual concerns to the general manager and the pet parent.
Ensure the guest has water and a chance to “go potty” if he or she will be with you for over 2 hours.
Follow all standards of safety with regards to handling guests, particularly aggressive guests and escape artists.
Pay specific attention to kennel tags, (Meds Person to Feed, Aggressive, Separate for Feeding, etc.).
Adhere to pricing guidelines. Get prior approval from the manager or pet's owner before any additional costs are added to service.
Effectively communicate to pet care staff that guests are with you.
Adhere to procedures in identifying pets while they are with you (groom cards, name bands).
Promptly give any laundry to pet care so that it can be cleaned.
Consult with other departments.
Work with a team who all exemplify these qualities:
A passion for animals and animal care, especially dogs + cats. Willing to learn animal behavior to ensure their safety.
Focuses on safe and gentle handling. Forceful, aversive, aggressive handling, vocalizing or treatment will not be tolerated.
Customer Service Oriented - Ability to take care of the customers' needs while following company procedures. Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to request for service and assistance. Build trust with customers.
Willing and able to communicate directly with clients, both written and orally, about their dog. Works to make these “lifetime clients”.
Must be able to work under conditions that require sitting, standing, walking, bending, reaching, pulling, pushing and grasping.
Conflict Resolution - Ability to handle conflict with tact and diplomacy.
Good teamwork and willingness to assist other departments as necessary.
Cheerful, friendly, positive team-oriented attitude.
Strong attention to detail, especially where documentation is concerned. Ability to work in computer systems such as Microsoft Office.
Reliable, punctual, and dependable.
Ability to work a flexible schedule, including holidays and weekends.
Ability to take direction well and apply it independently.
Ability to work in temperature extremes, work outside, or in distracting work environments such as loud noise/sound.
Ability to tolerate being in close contact with various bodily fluids and to get dirty frequently.
Physically able to handle dogs of all sizes and to lift up to 60 lbs.
Other duties as assigned as needed
Qualifications:
Professional Grooming Certifications preferred but not required
Two to four years professional grooming experience preferred
Strong knowledge of individual breed standards and breed cuts
Use of proper scissoring techniques
Equal Employment Opportunity:
NVA Pet Resorts is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.
Work schedule
Monday to Friday
Weekend availability
Holidays
Supplemental pay
Commission pay
Tips
Benefits
Paid time off
Health insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
401(k)
Employee discount
Paid training
$19k-27k yearly est. 60d+ ago
Mobile Dog Groomer
Zoomin Groomin Hyde Park Oh
Farrier job in Cincinnati, OH
Join Our Premium Mobile Grooming Team!
About Us
Zoomin Groomin - Hyde Park (Cincinnati) is part of the nationally recognized, premium Zoomin Groomin network. We provide top-tier mobile dog grooming services while ensuring a calm, stress-free experience for both pets and their owners throughout the Cincinnati area.
We're looking for a passionate, skilled, and motivated Mobile Dog Groomer to join our team and grow with us!
What We Offer
Earn $300-$500 per day (take-home pay)
50% commission on services
100% of tips
Groomer's Choice discount
Supportive, local franchise ownership
What We're Looking For
2+ years of professional pet grooming experience (preferred)
Valid driver's license & clean driving record
Excellent customer service & communication skills
Strong organizational & time-management abilities
Positive attitude and strong work ethic
Responsibilities
Provide high-quality grooming services: bathing, clipping, and styling
Prioritize pet comfort & safety while handling and restraining animals
Maintain a clean, organized grooming van and uphold hygiene standards
Build strong relationships with pet owners and discuss grooming needs
Drive safely between appointments and manage time efficiently
Job Details
Schedule: Full-time & Part-time (5- and 10-hour shifts)
Compensation:
50% commission on services
100% of tips
Job Types: Full-time, Part-time
Pay: $300-$500 per day (typical take-home)
Experience:
Pet grooming: 2 years (Required)
License/Certification:
Driver's License (Required)
Ready to join a fast-growing, high-energy team where your grooming skills are truly valued? Apply today - we'd love to have you on our Cincinnati team!
$19k-27k yearly est. 40d ago
Dog Bather (Groomer in Training)
Scenthound
Farrier job in Aurora, OH
Perks and Benefits:
Competitive hourly base pay, plus tips
and other roles (e.g. Member Associate, Manager)
Supportive work environment in a family-owned business
Ongoing training and development opportunities
Complimentary service membership
Others to be added as we grow!
About the Position: The Dog Bather is a foundational position at Scenthound, offering quick and efficient dog hygiene services that meet the Scenthound standard. This position requires:
A love for working with dogs!
Positive attitude and coachable
Strength to lift up to 70 pounds; stamina to stand for long periods of time
Reliable transportation
Who We Are Looking For:We are searching for a detail-oriented team member who has a passion for keeping dogs clean and healthy! A successful Dog Bather is resilient, perceptive, patient, adaptable, and a compassionate dog lover! We are looking for a motivated team member who wants to advance their career through our training path to become either a Scenthound Groomer or other position within the Scenter!
Tasks:
Clean and prep dogs for grooming, according to the order ticket
Bathe, blow dry, clip/grind nails, clean ears, brush coat, clean teeth, express glands
Identify the dog's health indicators and input them into a S.C.E.N.T. Check app
Work on a team to complete the requested services
Assist others when needed to keep Scenter on schedule
Ensure the safety of dogs and team members at all times
Adhere to Scenthound sanitary and cleaning practices
Perform other tasks and duties as assigned by the Scenter Manager
Skills and Abilities:
Dog Control
Effective communication with team members and dog parents
Teamwork and collaboration
Problem-solving
Attention to detail
Time-management
Patience
Ability to self-critique; hold oneself and others to Scenthound standards
Compensation: $13.00 per hour
$13 hourly Auto-Apply 7d ago
Dog Groomer
Petsuites
Farrier job in Mason, OH
Do you enjoy combining creativity and precision to keep pets looking polished? We are seeking a full time Dog Groomer to join the Pet Spa team!
Our Pet Resort is part of a larger company called National Veterinary Associates (“NVA”) that is made up of over 1000+ locations of veterinary hospitals and pet resorts.This is exciting as NVA has dedicated resources to growing our business and your role. The pet resorts industry is growing at a rapid pace and so is NVA. We are proud to be a part of this growing business!
Position Overview:
The Groomer is a commission-based position within our Pet Resort and reports directly to the General Manager. We believe in the mission of “Pet Lovers Delighting Pet Lovers” and we demonstrate this through being Playful, Passionate, Personal and Professional. A successful candidate for this position will be someone who not only embraces this culture, but is a team player, self-motivated, takes direction well, has excellent communication skills, and great attention to detail. This is a service-related industry and you should not only be skilled at customer service, but passionate about helping people. Most importantly, candidates should have experience grooming or bathing all breeds of dogs and cats. Primary responsibilities are to ensure that all pets in your care receive a groom that is of professional quality that meets or exceeds the client's request without ever compromising the physical and emotional health of the pet.
A Day in the Life:
This role is very important to our pets and their parents. You're the one who makes them feel like a million bucks! Oftentimes, you are helping keep their pet healthy by maintaining a clean and well-groomed animal. Daily, you'll work on both animals with reservations, walk-in appointments and some of our guests who are staying with us in boarding. You'll perform a full groom, simple baths and touch ups and sometimes, the random “emergency-someone-just-peed-on-themselves-because-they-are-so-excited-bath.” You'll not only communicate with the dog(s), but also have a lot of interaction with mom and dad. You'll document what you are seeing - sometimes you're the first to notice an issue and can help the parents solve a health concern. And let's not forget -- you're probably going to scoop some poop, clean up some pee, go home with some fur on you and get lots of sloppy kisses!
Responsibilities:
Provide an overall positive experience for the pets as they are being groomed, including compassion, gentleness, reassurance, safety, and comfort.
Ensure that all guests are groomed or bathed (depending on the parent's requests) to the parent's specifications. Grooms/Baths must be completed on time.
Works with Resort Hosts to schedule or schedule grooming appointments yourself, including setting up new clients in online software and discussing vaccination protocol with both new and existing clients.
Meet and greet all grooming clients whenever possible to discuss grooming instructions after assessing the dog's coat and condition. Meet with clients or communicate after groom on results, including providing report cards. Suggest any added services that would be beneficial to the client.
Return all phone calls and emails in a timely manner. Grow your business by rescheduling any appointments.
Ensure client satisfaction by resolving any customer service issues within your capabilities.
Properly maintain all grooming tools to ensure quality of grooms. Check equipment on a regular basis to ensure it is not hazardous to guests.
Promptly notify the manager if supplies are needed (bandana, shampoos, etc.).
Maintain a sanitary and healthy environment by following the resort's standards of cleaning and disinfecting your workspace. See below for details.
Cleaning is essential: All hair must be swept off the floor in a timely manner. Bathing and drying rooms must be cleaned before going home. Grooming area must be tidy (windows cleaned, floor mopped, computer station cleaned.).
Disinfecting drying rooms is crucial. Use disinfectant daily and bleach weekly on all drying rooms.
Monitor guest's health while grooming or bathing. Report any unusual concerns to the general manager and the pet parent.
Ensure the guest has water and a chance to “go potty” if he or she will be with you for over 2 hours.
Follow all standards of safety with regards to handling guests, particularly aggressive guests and escape artists.
Pay specific attention to kennel tags, (Meds Person to Feed, Aggressive, Separate for Feeding, etc.).
Adhere to pricing guidelines. Get prior approval from the manager or pet's owner before any additional costs are added to service.
Effectively communicate to pet care staff that guests are with you.
Adhere to procedures in identifying pets while they are with you (groom cards, name bands).
Promptly give any laundry to pet care so that it can be cleaned.
Consult with other departments.
Work with a team who all exemplify these qualities:
A passion for animals and animal care, especially dogs + cats. Willing to learn animal behavior to ensure their safety.
Focuses on safe and gentle handling. Forceful, aversive, aggressive handling, vocalizing or treatment will not be tolerated.
Customer Service Oriented - Ability to take care of the customers' needs while following company procedures. Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to request for service and assistance. Build trust with customers.
Willing and able to communicate directly with clients, both written and orally, about their dog. Works to make these “lifetime clients”.
Must be able to work under conditions that require sitting, standing, walking, bending, reaching, pulling, pushing and grasping.
Conflict Resolution - Ability to handle conflict with tact and diplomacy.
Good teamwork and willingness to assist other departments as necessary.
Cheerful, friendly, positive team-oriented attitude.
Strong attention to detail, especially where documentation is concerned. Ability to work in computer systems such as Microsoft Office.
Reliable, punctual, and dependable.
Ability to work a flexible schedule, including holidays and weekends.
Ability to take direction well and apply it independently.
Ability to work in temperature extremes, work outside, or in distracting work environments such as loud noise/sound.
Ability to tolerate being in close contact with various bodily fluids and to get dirty frequently.
Physically able to handle dogs of all sizes and to lift up to 60 lbs.
Other duties as assigned as needed
Qualifications:
Professional Grooming Certifications preferred but not required
Two to four years professional grooming experience preferred
Strong knowledge of individual breed standards and breed cuts
Use of proper scissoring techniques
Equal Employment Opportunity:
NVA Pet Resorts is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.
Work schedule
Monday to Friday
Weekend availability
Holidays
Supplemental pay
Tips
Commission pay
Benefits
Paid time off
Health insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
401(k)
Employee discount
Flexible schedule
Paid training
$19k-27k yearly est. 60d+ ago
Dog Groomer
Petsuites
Farrier job in Cincinnati, OH
Do you enjoy combining creativity and precision to keep pets looking polished? We are seeking a full time Dog Groomer to join the Pet Spa team!
Our Pet Resort is part of a larger company called National Veterinary Associates (“NVA”) that is made up of over 1000+ locations of veterinary hospitals and pet resorts.This is exciting as NVA has dedicated resources to growing our business and your role. The pet resorts industry is growing at a rapid pace and so is NVA. We are proud to be a part of this growing business!
Position Overview:
The Groomer is a commission-based position within our Pet Resort and reports directly to the General Manager. We believe in the mission of “Pet Lovers Delighting Pet Lovers” and we demonstrate this through being Playful, Passionate, Personal and Professional. A successful candidate for this position will be someone who not only embraces this culture, but is a team player, self-motivated, takes direction well, has excellent communication skills, and great attention to detail. This is a service-related industry and you should not only be skilled at customer service, but passionate about helping people. Most importantly, candidates should have experience grooming or bathing all breeds of dogs and cats. Primary responsibilities are to ensure that all pets in your care receive a groom that is of professional quality that meets or exceeds the client's request without ever compromising the physical and emotional health of the pet.
A Day in the Life:
This role is very important to our pets and their parents. You're the one who makes them feel like a million bucks! Oftentimes, you are helping keep their pet healthy by maintaining a clean and well-groomed animal. Daily, you'll work on both animals with reservations, walk-in appointments and some of our guests who are staying with us in boarding. You'll perform a full groom, simple baths and touch ups and sometimes, the random “emergency-someone-just-peed-on-themselves-because-they-are-so-excited-bath.” You'll not only communicate with the dog(s), but also have a lot of interaction with mom and dad. You'll document what you are seeing - sometimes you're the first to notice an issue and can help the parents solve a health concern. And let's not forget -- you're probably going to scoop some poop, clean up some pee, go home with some fur on you and get lots of sloppy kisses!
Responsibilities:
Provide an overall positive experience for the pets as they are being groomed, including compassion, gentleness, reassurance, safety, and comfort.
Ensure that all guests are groomed or bathed (depending on the parent's requests) to the parent's specifications. Grooms/Baths must be completed on time.
Works with Resort Hosts to schedule or schedule grooming appointments yourself, including setting up new clients in online software and discussing vaccination protocol with both new and existing clients.
Meet and greet all grooming clients whenever possible to discuss grooming instructions after assessing the dog's coat and condition. Meet with clients or communicate after groom on results, including providing report cards. Suggest any added services that would be beneficial to the client.
Return all phone calls and emails in a timely manner. Grow your business by rescheduling any appointments.
Ensure client satisfaction by resolving any customer service issues within your capabilities.
Properly maintain all grooming tools to ensure quality of grooms. Check equipment on a regular basis to ensure it is not hazardous to guests.
Promptly notify the manager if supplies are needed (bandana, shampoos, etc.).
Maintain a sanitary and healthy environment by following the resort's standards of cleaning and disinfecting your workspace. See below for details.
Cleaning is essential: All hair must be swept off the floor in a timely manner. Bathing and drying rooms must be cleaned before going home. Grooming area must be tidy (windows cleaned, floor mopped, computer station cleaned.).
Disinfecting drying rooms is crucial. Use disinfectant daily and bleach weekly on all drying rooms.
Monitor guest's health while grooming or bathing. Report any unusual concerns to the general manager and the pet parent.
Ensure the guest has water and a chance to “go potty” if he or she will be with you for over 2 hours.
Follow all standards of safety with regards to handling guests, particularly aggressive guests and escape artists.
Pay specific attention to kennel tags, (Meds Person to Feed, Aggressive, Separate for Feeding, etc.).
Adhere to pricing guidelines. Get prior approval from the manager or pet's owner before any additional costs are added to service.
Effectively communicate to pet care staff that guests are with you.
Adhere to procedures in identifying pets while they are with you (groom cards, name bands).
Promptly give any laundry to pet care so that it can be cleaned.
Consult with other departments.
Work with a team who all exemplify these qualities:
A passion for animals and animal care, especially dogs + cats. Willing to learn animal behavior to ensure their safety.
Focuses on safe and gentle handling. Forceful, aversive, aggressive handling, vocalizing or treatment will not be tolerated.
Customer Service Oriented - Ability to take care of the customers' needs while following company procedures. Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to request for service and assistance. Build trust with customers.
Willing and able to communicate directly with clients, both written and orally, about their dog. Works to make these “lifetime clients”.
Must be able to work under conditions that require sitting, standing, walking, bending, reaching, pulling, pushing and grasping.
Conflict Resolution - Ability to handle conflict with tact and diplomacy.
Good teamwork and willingness to assist other departments as necessary.
Cheerful, friendly, positive team-oriented attitude.
Strong attention to detail, especially where documentation is concerned. Ability to work in computer systems such as Microsoft Office.
Reliable, punctual, and dependable.
Ability to work a flexible schedule, including holidays and weekends.
Ability to take direction well and apply it independently.
Ability to work in temperature extremes, work outside, or in distracting work environments such as loud noise/sound.
Ability to tolerate being in close contact with various bodily fluids and to get dirty frequently.
Physically able to handle dogs of all sizes and to lift up to 60 lbs.
Other duties as assigned as needed
Qualifications:
Professional Grooming Certifications preferred but not required
Two to four years professional grooming experience preferred
Strong knowledge of individual breed standards and breed cuts
Use of proper scissoring techniques
Equal Employment Opportunity:
NVA Pet Resorts is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.
Work schedule
Monday to Friday
Weekend availability
Holidays
Supplemental pay
Commission pay
Tips
Signing bonus
Benefits
Paid time off
Health insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
401(k)
Employee discount
Paid training
$19k-27k yearly est. 60d+ ago
Dog Groomer
Petsuites
Farrier job in Dayton, OH
Do you enjoy combining creativity and precision to keep pets looking polished? We are seeking a full time Dog Groomer to join the Pet Spa team!
Our Pet Resort is part of a larger company called National Veterinary Associates (“NVA”) that is made up of over 1000+ locations of veterinary hospitals and pet resorts.This is exciting as NVA has dedicated resources to growing our business and your role. The pet resorts industry is growing at a rapid pace and so is NVA. We are proud to be a part of this growing business!
Position Overview:
The Groomer is a commission-based position within our Pet Resort and reports directly to the General Manager. We believe in the mission of “Pet Lovers Delighting Pet Lovers” and we demonstrate this through being Playful, Passionate, Personal and Professional. A successful candidate for this position will be someone who not only embraces this culture, but is a team player, self-motivated, takes direction well, has excellent communication skills, and great attention to detail. This is a service-related industry and you should not only be skilled at customer service, but passionate about helping people. Most importantly, candidates should have experience grooming or bathing all breeds of dogs and cats. Primary responsibilities are to ensure that all pets in your care receive a groom that is of professional quality that meets or exceeds the client's request without ever compromising the physical and emotional health of the pet.
A Day in the Life:
This role is very important to our pets and their parents. You're the one who makes them feel like a million bucks! Oftentimes, you are helping keep their pet healthy by maintaining a clean and well-groomed animal. Daily, you'll work on both animals with reservations, walk-in appointments and some of our guests who are staying with us in boarding. You'll perform a full groom, simple baths and touch ups and sometimes, the random “emergency-someone-just-peed-on-themselves-because-they-are-so-excited-bath.” You'll not only communicate with the dog(s), but also have a lot of interaction with mom and dad. You'll document what you are seeing - sometimes you're the first to notice an issue and can help the parents solve a health concern. And let's not forget -- you're probably going to scoop some poop, clean up some pee, go home with some fur on you and get lots of sloppy kisses!
Responsibilities:
Provide an overall positive experience for the pets as they are being groomed, including compassion, gentleness, reassurance, safety, and comfort.
Ensure that all guests are groomed or bathed (depending on the parent's requests) to the parent's specifications. Grooms/Baths must be completed on time.
Works with Resort Hosts to schedule or schedule grooming appointments yourself, including setting up new clients in online software and discussing vaccination protocol with both new and existing clients.
Meet and greet all grooming clients whenever possible to discuss grooming instructions after assessing the dog's coat and condition. Meet with clients or communicate after groom on results, including providing report cards. Suggest any added services that would be beneficial to the client.
Return all phone calls and emails in a timely manner. Grow your business by rescheduling any appointments.
Ensure client satisfaction by resolving any customer service issues within your capabilities.
Properly maintain all grooming tools to ensure quality of grooms. Check equipment on a regular basis to ensure it is not hazardous to guests.
Promptly notify the manager if supplies are needed (bandana, shampoos, etc.).
Maintain a sanitary and healthy environment by following the resort's standards of cleaning and disinfecting your workspace. See below for details.
Cleaning is essential: All hair must be swept off the floor in a timely manner. Bathing and drying rooms must be cleaned before going home. Grooming area must be tidy (windows cleaned, floor mopped, computer station cleaned.).
Disinfecting drying rooms is crucial. Use disinfectant daily and bleach weekly on all drying rooms.
Monitor guest's health while grooming or bathing. Report any unusual concerns to the general manager and the pet parent.
Ensure the guest has water and a chance to “go potty” if he or she will be with you for over 2 hours.
Follow all standards of safety with regards to handling guests, particularly aggressive guests and escape artists.
Pay specific attention to kennel tags, (Meds Person to Feed, Aggressive, Separate for Feeding, etc.).
Adhere to pricing guidelines. Get prior approval from the manager or pet's owner before any additional costs are added to service.
Effectively communicate to pet care staff that guests are with you.
Adhere to procedures in identifying pets while they are with you (groom cards, name bands).
Promptly give any laundry to pet care so that it can be cleaned.
Consult with other departments.
Work with a team who all exemplify these qualities:
A passion for animals and animal care, especially dogs + cats. Willing to learn animal behavior to ensure their safety.
Focuses on safe and gentle handling. Forceful, aversive, aggressive handling, vocalizing or treatment will not be tolerated.
Customer Service Oriented - Ability to take care of the customers' needs while following company procedures. Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to request for service and assistance. Build trust with customers.
Willing and able to communicate directly with clients, both written and orally, about their dog. Works to make these “lifetime clients”.
Must be able to work under conditions that require sitting, standing, walking, bending, reaching, pulling, pushing and grasping.
Conflict Resolution - Ability to handle conflict with tact and diplomacy.
Good teamwork and willingness to assist other departments as necessary.
Cheerful, friendly, positive team-oriented attitude.
Strong attention to detail, especially where documentation is concerned. Ability to work in computer systems such as Microsoft Office.
Reliable, punctual, and dependable.
Ability to work a flexible schedule, including holidays and weekends.
Ability to take direction well and apply it independently.
Ability to work in temperature extremes, work outside, or in distracting work environments such as loud noise/sound.
Ability to tolerate being in close contact with various bodily fluids and to get dirty frequently.
Physically able to handle dogs of all sizes and to lift up to 60 lbs.
Other duties as assigned as needed
Qualifications:
Professional Grooming Certifications preferred but not required
Two to four years professional grooming experience preferred
Strong knowledge of individual breed standards and breed cuts
Use of proper scissoring techniques
Equal Employment Opportunity:
NVA Pet Resorts is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.
Work schedule
Monday to Friday
Weekend availability
Holidays
Supplemental pay
Commission pay
Tips
Benefits
Health insurance
Paid time off
Employee discount
$19k-27k yearly est. 60d+ ago
Dog Groomer
Petsuites
Farrier job in Twinsburg, OH
Do you enjoy combining creativity and precision to keep pets looking polished? We are seeking a full time Dog Groomer to join the Pet Spa team!
Our Pet Resort is part of a larger company called National Veterinary Associates (“NVA”) that is made up of over 1000+ locations of veterinary hospitals and pet resorts.This is exciting as NVA has dedicated resources to growing our business and your role. The pet resorts industry is growing at a rapid pace and so is NVA. We are proud to be a part of this growing business!
Position Overview:
The Groomer is a commission-based position within our Pet Resort and reports directly to the General Manager. We believe in the mission of “Pet Lovers Delighting Pet Lovers” and we demonstrate this through being Playful, Passionate, Personal and Professional. A successful candidate for this position will be someone who not only embraces this culture, but is a team player, self-motivated, takes direction well, has excellent communication skills, and great attention to detail. This is a service-related industry and you should not only be skilled at customer service, but passionate about helping people. Most importantly, candidates should have experience grooming or bathing all breeds of dogs and cats. Primary responsibilities are to ensure that all pets in your care receive a groom that is of professional quality that meets or exceeds the client's request without ever compromising the physical and emotional health of the pet.
A Day in the Life:
This role is very important to our pets and their parents. You're the one who makes them feel like a million bucks! Oftentimes, you are helping keep their pet healthy by maintaining a clean and well-groomed animal. Daily, you'll work on both animals with reservations, walk-in appointments and some of our guests who are staying with us in boarding. You'll perform a full groom, simple baths and touch ups and sometimes, the random “emergency-someone-just-peed-on-themselves-because-they-are-so-excited-bath.” You'll not only communicate with the dog(s), but also have a lot of interaction with mom and dad. You'll document what you are seeing - sometimes you're the first to notice an issue and can help the parents solve a health concern. And let's not forget -- you're probably going to scoop some poop, clean up some pee, go home with some fur on you and get lots of sloppy kisses!
Responsibilities:
Provide an overall positive experience for the pets as they are being groomed, including compassion, gentleness, reassurance, safety, and comfort.
Ensure that all guests are groomed or bathed (depending on the parent's requests) to the parent's specifications. Grooms/Baths must be completed on time.
Works with Resort Hosts to schedule or schedule grooming appointments yourself, including setting up new clients in online software and discussing vaccination protocol with both new and existing clients.
Meet and greet all grooming clients whenever possible to discuss grooming instructions after assessing the dog's coat and condition. Meet with clients or communicate after groom on results, including providing report cards. Suggest any added services that would be beneficial to the client.
Return all phone calls and emails in a timely manner. Grow your business by rescheduling any appointments.
Ensure client satisfaction by resolving any customer service issues within your capabilities.
Properly maintain all grooming tools to ensure quality of grooms. Check equipment on a regular basis to ensure it is not hazardous to guests.
Promptly notify the manager if supplies are needed (bandana, shampoos, etc.).
Maintain a sanitary and healthy environment by following the resort's standards of cleaning and disinfecting your workspace. See below for details.
Cleaning is essential: All hair must be swept off the floor in a timely manner. Bathing and drying rooms must be cleaned before going home. Grooming area must be tidy (windows cleaned, floor mopped, computer station cleaned.).
Disinfecting drying rooms is crucial. Use disinfectant daily and bleach weekly on all drying rooms.
Monitor guest's health while grooming or bathing. Report any unusual concerns to the general manager and the pet parent.
Ensure the guest has water and a chance to “go potty” if he or she will be with you for over 2 hours.
Follow all standards of safety with regards to handling guests, particularly aggressive guests and escape artists.
Pay specific attention to kennel tags, (Meds Person to Feed, Aggressive, Separate for Feeding, etc.).
Adhere to pricing guidelines. Get prior approval from the manager or pet's owner before any additional costs are added to service.
Effectively communicate to pet care staff that guests are with you.
Adhere to procedures in identifying pets while they are with you (groom cards, name bands).
Promptly give any laundry to pet care so that it can be cleaned.
Consult with other departments.
Work with a team who all exemplify these qualities:
A passion for animals and animal care, especially dogs + cats. Willing to learn animal behavior to ensure their safety.
Focuses on safe and gentle handling. Forceful, aversive, aggressive handling, vocalizing or treatment will not be tolerated.
Customer Service Oriented - Ability to take care of the customers' needs while following company procedures. Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to request for service and assistance. Build trust with customers.
Willing and able to communicate directly with clients, both written and orally, about their dog. Works to make these “lifetime clients”.
Must be able to work under conditions that require sitting, standing, walking, bending, reaching, pulling, pushing and grasping.
Conflict Resolution - Ability to handle conflict with tact and diplomacy.
Good teamwork and willingness to assist other departments as necessary.
Cheerful, friendly, positive team-oriented attitude.
Strong attention to detail, especially where documentation is concerned. Ability to work in computer systems such as Microsoft Office.
Reliable, punctual, and dependable.
Ability to work a flexible schedule, including holidays and weekends.
Ability to take direction well and apply it independently.
Ability to work in temperature extremes, work outside, or in distracting work environments such as loud noise/sound.
Ability to tolerate being in close contact with various bodily fluids and to get dirty frequently.
Physically able to handle dogs of all sizes and to lift up to 60 lbs.
Other duties as assigned as needed
Qualifications:
Professional Grooming Certifications preferred but not required
Two to four years professional grooming experience preferred
Strong knowledge of individual breed standards and breed cuts
Use of proper scissoring techniques
Equal Employment Opportunity:
NVA Pet Resorts is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.
Work schedule
Monday to Friday
Weekend availability
Holidays
Supplemental pay
Commission pay
Tips
Benefits
Paid time off
Health insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
401(k)
Employee discount
Paid training