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Fashion consultant skills for your resume and career

Updated January 8, 2025

4 min read

Quoted expert

Linda Hajec

Below we've compiled a list of the most critical fashion consultant skills. We ranked the top skills for fashion consultants based on the percentage of resumes they appeared on. For example, 35.3% of fashion consultant resumes contained customer service as a skill. Continue reading to find out what skills a fashion consultant needs to be successful in the workplace.

15 fashion consultant skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how fashion consultants use customer service:

Exemplified customer service and professional competence ideals through direct customer selling and on-the-floor interaction with existing and prospective clients.
Provided customer service that amplified customers shopping experience from casual visits to long-term regular customers.

2. Work Ethic

Here's how fashion consultants use work ethic:

Maintain an energetic and motivated work ethic, knowledge of the fashion industry and a trendy personality.
Maintain a high level of energy and a good solid work ethic.

3. Clean Store

Here's how fashion consultants use clean store:

Maintain a clean store and protect company assets.
Monitored inventory while maintaining a clean store.

4. Sales Floor

The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.

Here's how fashion consultants use sales floor:

Learn, buy, and wear a garment to actively advertise on the sales floor and increase revenue through conversation.
Assisted customers over the phone and on the sales floor by checking inventory and retrieving/holding items for the customer.

5. Product Knowledge

Product knowledge is the skill of having better information and knowledge about the product you are selling. Product knowledge is essential for the employees of the companies so they can communicate and inform the customers about the product. Having great product knowledge is essential for a better sales pitch and to give the customer a better and complete idea of the product that will influence him to buy the product eventually.

Here's how fashion consultants use product knowledge:

Demonstrated advanced product knowledge of multiple brands, including season-to-season trends.
Utilized product knowledge, emerging trends, and sales campaigns in order to meet aggressive sales expectations.

6. Inbound Calls

Here's how fashion consultants use inbound calls:

Handled approximately 150-200 inbound calls on a daily basis in a busy fast paced Fashion Call Center.
Received inbound calls regarding customer catalogue orders.

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7. Boutique

Here's how fashion consultants use boutique:

Worked at a new specialty boutique and acted as an apprentice for a professional consultant.
Run a small boutique out of my home.

8. Loss Prevention

The steps taken by a business to prevent theft is called loss prevention. There are multiple methods for loss prevention for example usage of automated cash handling, secure physical location, product security staff buy-in, and attentive customer service.

Here's how fashion consultants use loss prevention:

Catered to specific awareness and complied with operational loss prevention standards.
Support securing company assets through effective Loss Prevention in compliance with company policies and procedures.

9. Photo Shoots

A photoshoot is a series of photographs that a photographer takes of someone, usually of a model or a famous person, to be used in a newspaper or a magazine. The goal of a photoshoot is to achieve a predetermined visual objective. Later, these images can be used for editing or post-production..

Here's how fashion consultants use photo shoots:

Share my ideas to alter the clothing style for special occasions such as a photo shoot or a fashion show.
Work with businesses to provide creative direction and organize editorial and commercial photo shoots.

10. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how fashion consultants use pos:

Handled monetary transactions diligently and efficiently in POS system.
Facilitated the purchase of inventory, input inventory into POS system, and monitored inventory levels.

11. Customer Relationships

Customer relationships are the interactions and efforts made by a company to improve its customer service. Customer relationships cover not just all of the essential roles performed by customer support, but also the initiatives made before and after the interaction with a customer.

Here's how fashion consultants use customer relationships:

Cultivated customer relationships which increased customer satisfaction and developed a loyal customer base.
Demonstrated ability to build positive customer relationships.

12. Customer Complaints

Here's how fashion consultants use customer complaints:

Played an active role in capturing customer complaints and problems and then provided resolutions as per the customer needs.
Set up new customer accounts, manage customers' accounts, handle and resolve customer complaints.

13. Credit Card Transactions

Here's how fashion consultants use credit card transactions:

Processed cash and credit card transactions while I collected awards membership data.
Performed both cash and credit card transactions.

14. Facebook

Here's how fashion consultants use facebook:

Utilized social media channels such as Facebook and Twitter to promote and drive traffic to company's website.
Receive and organize merchandise Conduct live sales via Facebook Send invoices for purchased merchandise Package and ship purchased merchandise

15. Customer Inquiries

Here's how fashion consultants use customer inquiries:

Responded promptly and answered/resolved to customer inquiries and complaints.
Assisted fashion consultants with daily tasks, consisting of client purchases and returns, general customer inquiries, and special projects.

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What skills help Fashion Consultants find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What technical skills for a fashion consultant stand out to employers?

Linda Hajec

Assistant Teaching Professor of Accounting, Associate Chair, Student Recruitment, Retention and Outreach, Penn State Behrend

I think the basics are still important - the feedback from employers still says that they want to see excellent skills in Excel - but if we are talking about changes as a result of the pandemic, job candidates that can also show a comfort level with remote meeting software will feel more natural and less awkward going forward. If you are going to meet on Zoom, make sure you know where to find the features on the screen and if you need to, practice with someone who knows you are just needing to mess around with the settings.

The last thing you would want to do is accidentally exit your interview halfway through because you didn't know where the "share screen" button was. Being familiar with other online collaboration software such as Teams or GoogleDocs is important, too. Even companies that are not working 100% remote are finding great use for these kind of sites, even just to house documents such as policy manuals that they want to share with a group of employees. The fact that a group can work together an collaborate asynchronously is a reality that many companies had not faced before, so the employee needs to be prepared to remember to follow up on team projects instead of waiting for a meeting to see where everything stands.

Do you want to know more?

List of fashion consultant skills to add to your resume

The most important skills for a fashion consultant resume and required skills for a fashion consultant to have include:

Customer Service
Work Ethic
Clean Store
Sales Floor
Product Knowledge
Inbound Calls
Boutique
Loss Prevention
Photo Shoots
POS
Customer Relationships
Customer Complaints

Credit Card Transactions
Facebook
Customer Inquiries
Top Sales
Inventory Control
Repeat Business
Retail Sales
Credit Payment
Customer Orders
Cash Drawers
Fashion Shows
Quality Customer Service

Inventory Management
Security Practices
Retail Store
Bank Deposits
Customer Issues
Store Displays
Window Displays
VIP
Visual Displays
Phone Orders

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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