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Fast food server skills for your resume and career

Updated January 8, 2025
2 min read
Below we've compiled a list of the most critical fast food server skills. We ranked the top skills for fast food servers based on the percentage of resumes they appeared on. For example, 33.0% of fast food server resumes contained cleanliness as a skill. Continue reading to find out what skills a fast food server needs to be successful in the workplace.

15 fast food server skills for your resume and career

1. Cleanliness

Here's how fast food servers use cleanliness:
  • Greet customers Collect payments Process payments Maintain cleanliness to restaurant Close restaurant
  • Managed food preparation, maintained cleanliness and punctuality while effectively supported customers in daily transactions with suggestive selling methods.

2. Food Orders

Here's how fast food servers use food orders:
  • Prepared all food orders within 2-3 time frames.
  • Greet customers and process all food orders.

3. Food Handling

Here's how fast food servers use food handling:
  • Learned proper food handling skills.
  • Sanitized surfaces and used safe food handling practices in accordance with company policies.Also served as cashier processing cash and credit/debit transactions

4. Safety Standards

Here's how fast food servers use safety standards:
  • Complete food and beverage preparation processes accurately and efficiently while maintaining proper food handling, sanitation and safety standards.
  • Gained further awareness of common food safety standards & work environment safety standards; increased skill of communicating with customers

5. Drive-Thru

Here's how fast food servers use drive-thru:
  • Handled all transactions, both in person and by headset in drive-thru.
  • Cashier, Drive-Thru, Side-prep, Cook, Sandwich prep, Janitorial, Customer service, Trainer, and Leader.

6. Customer Complaints

Here's how fast food servers use customer complaints:
  • Stocked shelves with items needed, handled customer complaints, answered phone calls.
  • Supervised and coordinated kitchen organization and production -Ensured customer satisfaction and handled customer complaints -Ensured superior quality of goods and services provided

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7. Food Service

The food service industry is a vast industry comprising of restaurants, caterers, cafeterias operating in institutions and any other business offering a meal not prepared at home. Foodservice operators require necessary utensils for preparing food for the consumers, foodservice distributors are the people who take care of this need for them.

Here's how fast food servers use food service:
  • Performed duties which combined both food preparation and food service, cashier and worked the drive thru.
  • Performed food service with personality that ensured a comfortable environment and the opportunity to up-sell products.

8. Cash Receipts

Here's how fast food servers use cash receipts:
  • Compiled and balanced cash receipts at the end of the day or night shift.
  • Compile and balance cash receipts at the end of the day or shift.

9. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how fast food servers use pos:
  • Mastered point-of-service (POS) computer system for automated order taking ,Handled currency and credit transactions quickly and accurately.
  • Communicated clearly and positively with coworkers and management, Mastered point-of-service (POS) computer system for automated order taking.

10. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how fast food servers use customer service:
  • Maintained high standards of customer service during high-volume, fast-paced operations while Communicating clearly and positively with coworkers and management.
  • Checked with customers to ensure that our customer service was implemented with satisfactory and take actions to correct any problems.

11. Food Preparation

Here's how fast food servers use food preparation:
  • Measure and weigh ingredients for food preparation.
  • Cashier experience*Food preparation/handling*Delivering and customer service

12. Credit Transactions

Here's how fast food servers use credit transactions:
  • Handled currency and credit transactions quickly and accurately.
  • Completed numerous cash and credit transactions quickly and accurately using the company's computerized point-of-sale system.

13. Front Counter

Here's how fast food servers use front counter:
  • Worked at the front counter taking orders on the cash register.
  • Present costumers with there meal at presenting window and front counter.

14. Customer Satisfaction

Here's how fast food servers use customer satisfaction:
  • Developed ability to multitask while greeting new customers promptly and maintaining current customer satisfaction with hospitality and efficiency of service.
  • Resolved customer complaints by utilizing communication skills and reporting complaints to supervisor, resulting in an increase in customer satisfaction.

15. Front Line

Here's how fast food servers use front line:
  • Front Line Greeting Customers Preparing Food Served Food
  • Prepare ingredients for various salsas and line food, frequently closed down front line and dish room.
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List of fast food server skills to add to your resume

Fast food server skills

The most important skills for a fast food server resume and required skills for a fast food server to have include:

  • Cleanliness
  • Food Orders
  • Food Handling
  • Safety Standards
  • Drive-Thru
  • Customer Complaints
  • Food Service
  • Cash Receipts
  • POS
  • Customer Service
  • Food Preparation
  • Credit Transactions
  • Front Counter
  • Customer Satisfaction
  • Front Line
  • Ice Cream
  • Drink Orders
  • Fast Food Restaurant
  • Customers Food
  • Clean Environment
  • Food Safety Procedures
  • Fryers
  • Inventory Control
  • Display Cases
  • Specialty Foods

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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