Information Systems Technician jobs at Fastenal

Lee Company provides core construction services of HVAC, plumbing and electrical for large and small commercial projects throughout Tennessee, Alabama, and Kentucky. Our incredible team has built their reputation on trust, honesty, employee safety and construction excellence since 1944. Safety is a core value that permeates how we live, train, work, and look out for our teammates. Summary of Job: This position is for a dual role in the company that will provide startups and run service calls on all different mechanical systems and equipment. It will be required to assist in installations in between service and startups . Education and Experience: EPA Certified 3 years minimum experience in commercial service Skills and Abilities: Responsible for performing maintenance and service for our commercial HVAC customers, utilizing our technology, technical capability, and exceptional customer service to provide customer-first solutions. Company Perks & Benefits Our mission at Lee Company is to create a workplace where our employees can thrive, and we back that up with action. Wellness isn't just about your physical health; it's about your finances, career, community, and relationships too. We don't just talk the talk; we walk the walk. Check out the benefits that help our team live well and work well every day! Physical: Comprehensive health, dental, and vision insurance, plus on-site and mobile health clinic services. Financial: Earned Wage Access (EWA) - access a portion of your earned pay before payday, 401(k) company match, HSA contributions, and company-paid life and long-term disability insurance. Community: Company-supported volunteer opportunities to make a real impact. Career: Free trade training through Lee Company University (LCU), paid time off (PTO), and career growth opportunities. Relational: Paid time off (PTO), holidays, and Chaplain services for support when you need it. Lee Company is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate on the basis of race, color, religion, gender, age, national origin, veteran status, disability, genetic information or testing, or family and medical leave. Lee Company is an E-Verify employer. Candidates must be legally authorized to work in the United States. At the time of hire, employees will be required to provide proof of employment eligibility.

IS ON-SITE IN SOUTHAMPTON, NY THIS IS NOT A REMOTE JOB Important Note on Location & Housing Due to the nature of this role, candidates must already reside within a reasonable commuting distance of Southampton, NY. Please do not apply if you are out of state or planning to relocate. Housing in this area is extremely limited and expensive, and the compensation for this position does not support relocation or long-distance commuting. Thank you for your understanding. Summary: To support, maintain and expand current IT and infrastructure capabilities. Duties and Responsibilities: · Physical Installation and management of network, security, and phone systems · Provide maintenance and support to company issued equipment such as individual works stations, printers, and RF scanning devices · Manage software license and installation as well as providing instruction to the staff regarding proper usage of said software. · Provide end-user support on third party software programs such as online billing, mobile applications, and control systems commissioning. · Perform ERP system data and user maintenance · Responsible for procuring equipment and software as needed and within budget · Produce reports as needed for management from multiple data sources. Competencies: · Proficient with Microsoft Office Suite with a strong emphasis in MS Excel · Excellent interpersonal and customer service skills · Firm understanding of existing network programs and capabilities · Strong analytical and problem-solving skills · Excellent troubleshooting ability · Experienced working in a Windows Operating system environment · Basic Programming and Web Design knowledge Requirements · Associate degree in Computer Science or equivalent experience · At least (2) years of experience in network maintenance or user technical support preferred · A+, Network+, and similar certifications preferred · Perform upgrade and maintenance tasks during designated maintenance windows · Must be able to lift up to 50 lbs. · Must be able to communicate effectively with coworkers, managers and vendors. · Ability to frequently stand, walk, kneel, bend, reach and work in hot and cold temperatures. · Must represent the company in a positive and professional manner. · Must be able to work with minimum supervision.

The IT Specialist provides comprehensive IT support and ensures efficient resolution of technical issues. Responsibilities include diagnosing and troubleshooting system problems, performing hardware and software maintenance, and managing user accounts and IT assets. Key functions include monitoring IT assets, ensuring compliance, and enhancing helpdesk efficiency to meet service level agreements (SLAs). Position Responsibilities and Accountabilities Technical Support and Issue Resolution Serve as the primary point of contact for employees seeking technical assistance via phone, ticketing systems, instant messaging, and email. Diagnose and troubleshoot computer system issues individually or in collaboration with team members, identify root causes, and implement effective solutions. Perform PC and MAC upgrades, repairs, and maintenance, including license tracking and hardware/software configurations. Follow up on outstanding requests to ensure timely and thorough resolution while maintaining service level agreements (SLAs). Provide technical guidance to end-users on IT tools, systems, and processes to reduce downtime and enhance productivity. Continuously identify and recommend improvements to helpdesk processes for greater efficiency and user satisfaction. User Management, and Asset Oversight Enabling and disabling user accounts, ensuring efficient configuration and deployment of desktops and workstations using standardized OS images and software. Monitor and manage IT assets, maintaining accurate inventory records and addressing hardware and software needs proactively. Conduct onboarding for new hires, including hardware setup and training sessions to ensure effective use of IT systems and tools. Research and recommend hardware and software solutions, evaluating vendor products for cost-effectiveness and quality. Conduct routine audits to maintain compliance, ensure equipment availability, and identify optimization opportunities. Qualifications and Competencies Strong troubleshooting, analytical, and diagnostic abilities Excellent interpersonal and teamwork skills Proven problem-solving, communication, and organizational skills Ability to stay organized and create clear, thorough documentation for processes and procedures Working knowledge of network devices, including switches, access points, and firewalls Willingness to learn new technologies, adapt to evolving support needs, and contribute to service-excellence goals Experience with warehouse systems (e.g., Zebra scanners, pack stations) is a plus Ability to perform heavy lifting (50+ pounds) Ability to travel as needed Education and Experience Bachelor's Degree in Computer Science or Information Systems a plus Minimum 3-5 years of IT experience required Windows and MAC support required Must be well-versed in network configuration and troubleshooting Must be able to support Windows Server 2012 and up Active Directory, GPO, DNS, and DHCP experience Avaya IP Office experience is a plus

IT Support Specialist (Full-Time, Onsite 4 Days / Remote 1 Day) Schedule: 4 days onsite, 1 remote Employment Type: Direct Hire - Client disclosed during screening Compensation: $70,000 annually + full benefits About the Role We're looking for an IT Support Specialist who enjoys hands-on problem solving and thrives in a fast-moving, field-oriented environment. This is a highly visible role supporting active job sites, field crews, office staff, and a variety of technology across the organization. If you prefer real troubleshooting over queue-based ticket grinding, this is the kind of place where you'll make an immediate impact. You'll own issues from start to finish, work closely with teams on the ground, and keep the technical environment healthy, reliable, and efficient. What You'll Do Take full ownership of support issues from identification through resolution Deliver excellent customer service with clear and confident communication Install and configure computer hardware, software, systems, networks, printers, and related equipment Diagnose and resolve technical issues across desktops, laptops, mobile devices, and network-connected systems Perform routine maintenance and support scheduled upgrade cycles Set up accounts, access permissions, and user configurations Troubleshoot hardware, software, and basic networking problems Repair equipment and replace components as needed Maintain accurate inventory records for IT assets, equipment, and supplies Coordinate with internal teams on escalations and complex issues Ensure proper documentation and closure of all support activities Assist with any additional IT-related tasks as assigned Minimal after-hours work may occasionally be required What You Bring Strong troubleshooting and diagnostic skills Experience supporting users in fast-paced, hands-on environments Ability to communicate directly and professionally with diverse teams, including field crews and site personnel Comfort working around active job sites and adapting to shifting priorities Proven ability to work independently and take initiative Familiarity with hardware repair, imaging, account setup, and common support tools Ability to lift up to 50 lbs when working with equipment Why This Role Stands Out Direct influence and ownership-your work directly keeps the operation running No massive call center queue or micromanagement A tight-knit environment where practical problem solving is valued A stable schedule with a balanced onsite/remote setup Competitive pay for the level of autonomy and impact How to Apply If you're someone who enjoys variety, independence, and supporting teams that rely on technology to keep work moving, we'd love to hear from you. Apply to this posting with your resume.

Purpose This role is responsible for the Operational Technology Infrastructure (OTI) at Roseburg plant sites. The successful candidate will collaborate and innovate with customers and virtual team members to develop and implement network, server and client systems in support of the plant's manufacturing efforts. The reliability and performance of that infrastructure directly impacts the success of the mill. The OTI Support Technician will provide front line infrastructure support. The role is an on-site position that focuses to support end users, manage all OT related infrastructure at the mills, and provide effective OT systems to maintain manufacturing production targets for the facility. Key Responsibilities Follow all health and safety policies and programs Maintain and troubleshoot site operations technology infrastructure, including servers, networking equipment, PLCs, HMIs, and other control system components Provide technical support of site operations technology infrastructure Implement improvements in systems capabilities that will increase the ability to meet customer requirements, including safe and reliable operations, and improve business competitiveness As a member of a virtual team that spans all Roseburg locations in the US and Canada, work closely with the operations technology group on adherence to standards and participate in training as required Develop and maintain documentation, and provide training for plant personnel on the manufacturing network system and components Work with corporate IT staff and plant staff to support capital improvement projects as assigned Perform other duties as assigned Models company core values Required Qualifications Five (5) years of experience in administration of Windows workstations and servers Associate's degree in Computer Science, Information Technology, Electrical or Mechanical Engineering or equivalent combination of education and/or experience Demonstrated safety focus Network skills: Route, Switch, Firewall/Security, Wireless, Circuit Management, VPN, general infrastructure, etc. (Cisco/Meraki) Facilitation and problem-solving skills and the ability to learn new technologies in a fast-paced environment Must be able to be on call for 24/7 manufacturing operations, including nights, weekends and holidays as required Preferred Qualifications Bachelor's degree (or higher) in Computer Science, Information Technology, Electrical or Mechanical Engineering OR equivalent combination of education and/or experience Experience interfacing with or supporting infrastructure needs of a process-control environment Experience with VMWare vSphere and VMWare Horizon and Wonderware Controls software PLC Programming Experience/Allen Bradley About Roseburg Forest Products Founded in 1936, Roseburg Forest Products is a privately held company based in Springfield, Oregon. With a legacy in sustainable forestry and innovative wood products manufacturing, we are a leading North American producer of engineered wood, exterior trim, plywood, lumber, and medium density fiberboard (MDF). Our products shape and support homes, workplaces, and industries, while our timberlands protect forest health for future generations and provide high-quality wood fiber for our integrated operations. At Roseburg, we believe in making lives better from the ground up through the products we create, the relationships we build, and the communities we support. Our team of passionate professionals value safety, integrity, and excellence in all we do. From the mill to the forest to the office, you'll find opportunities to grow and contribute to a company that cares for people, communities, and the environment. Learn more about who we are and what we do at ***************** Benefits at Roseburg Roseburg offers a comprehensive and competitive benefits package to support the health, financial security, and well-being of our team members and their families. Key benefits include: Bonus opportunities based on company and individual performance 401(k) with up to 4% company match and 3% automatic company contribution Vacation starting at 3 weeks and 11 paid holidays per year Company-sponsored medical, dental, and vision insurance Company-paid life, AD&D, and long-term disability insurance options Mental health benefits for the entire family, including 8 free annual sessions per person Wellness programs and incentives, including biometric screenings & wellness challenges Paid time away from work for illness or injury, as well as paid parental bonding time Health Savings Account (HSA) with company contributions and Flexible Spending Account (FSA) options Company match for charitable contributions Education assistance and professional development support Financial and retirement counseling Additional voluntary benefits including pet insurance, student loan refinancing, and exclusive scholarships for child dependents, and more! AN EQUAL OPPORTUNITY EMPLOYER INCLUDING DISABILITY AND VETERANS

The IT Site Support Specialist is responsible for delivering hands-on technical support to end users at the site, ensuring smooth operation of IT systems and infrastructure. This role is critical in maintaining a productive work environment by providing timely troubleshooting, resolving hardware and software issues, and ensuring consistent IT coverage during all business hours. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Communication with Users: Provide support through different channels (phone, email, chat), maintaining patient, empathetic, and understanding communication. Customer web page: Review the details of this request to either approve or reject the registration. End User Support: Provide first-level and second-level support for desktops, laptops, mobile devices, printers, and other peripherals. Troubleshoot hardware and software issues, escalating complex problems as needed. Assist users with access, connectivity, and application-related issues. Create and manage knowledgebase articles for commonly resolved incidents. Local IT Operations: Perform hands-on support for network equipment, servers, and AV systems. Coordinate with centralized IT teams for deployments, upgrades, and maintenance. Maintain inventory of IT assets and ensure proper documentation. On-Site Coverage: Ensure IT support presence during all business hours, including coverage planning for breaks, vacations, and absences. Act as the primary point of contact for IT-related issues at the site. Collaboration & Communication: Work closely with global IT teams to align local support with company-wide standards. Partner with manufacturing engineering and operations teams to support technology needs on the shop floor. Communicate effectively with users and stakeholders to understand and resolve issues. Recommend enhancements that will increase the overall efficiency and effectiveness of the Help Desk. Compliance & Security: Follow IT policies and procedures, including data protection and security protocols. Support compliance initiatives and assist with audits as required. SUPERVISORY RESPONSIBILITIES No supervisory responsibilities for the position. EDUCATION and/or EXPERIENCE Associate or Bachelor's degree in Information Technology, Computer Science, or related field. 5+ years of experience in IT support or helpdesk roles. OTHER SKILLS AND ABILITIES Strong knowledge of Windows OS, Microsoft 365, and common enterprise applications. Knowledge of Microsoft Entra ID and multi-factor authentication (MFA) applications Basic knowledge of hardware, software, and networking concepts. Strong problem-solving skills and attention to detail. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Eager to learn and adapt to new technologies. STRATTEC has a significant presence in Mexico; proficiency in writing and speaking Spanish is a plus

Role Description This is a full-time on-site role for a Help Desk Technician at Aurora Computer Technology, Inc. located in Staten Island, NY. The Help Desk Technician will be responsible for providing technical support to clients, troubleshooting hardware and software issues, maintaining and updating computer systems, and responding to service tickets in a timely manner. Additionally, the technician will assist in setting up new hardware and software, provide training and support to end-users, and ensure proper documentation of technical procedures and solutions. Qualifications Experience with technical support, troubleshooting hardware and software issues Working knowledge of computer systems maintenance and updates Familiarity with setting up new hardware and software Ability to provide training and support to end-users Strong communication and interpersonal skills Attention to detail and excellent organizational skills Ability to work independently and as part of a team Certification in IT, Computer Science, or related field is beneficial but not required Prior experience in a Managed Services Provider (MSP) environment is advantageous

Berkot's Super Foods is seeking an Entry Level Information Technology (IT) Support Associate. This candidate will provide first-line technical support to store teams and corporate staff, ensuring the smooth operation of all technology used across the grocery chain. This role is responsible for troubleshooting hardware and software issues, supporting POS and back-office systems, performing routine maintenance, and assisting with technology deployments. They must deliver timely, customer-focused service while maintaining accurate documentation and following company IT procedures. They will report directly to the IT Manager. Responsibilities Provide Level 1 support for store and office users via phone, ticketing system, email, or in person. Troubleshoot issues related to POS terminals, printers, scales, handheld devices, workstations, mobile devices, and basic networking. Resolve routine software, hardware, and connectivity issues or escalate when necessary. Assist with installing, configuring, and updating hardware and software across store locations. Help maintain back-office systems, time clocks, scanners, and communications tools. Support the rollout of new equipment, system upgrades, and store technology initiatives. Ensure devices and systems are maintained according to company standards. Collaborate with the IT team to improve processes and reduce recurring issues. Qualifications Bachelor's degree in Information Technology, Computer Science, or related field strongly preferred. 2+ years of technical support experience required. Retail or grocery industry experience is highly preferred, especially with POS or store operations systems. Basic understanding of computer hardware, networking fundamentals, and mobile devices. Strong troubleshooting, communication, and customer service skills. Ability to prioritize tasks and work independently in a fast-paced environment. Willingness to learn new systems and technologies. Ability to travel to store locations as needed. Job Type: Full-time Work Location: In person Benefits: 401(k) 401(k) matching Dental insurance Vision insurance Health insurance Life insurance Paid time off

The Technical Support Specialist serves as the subject matter expert for assigned product line(s) and supports Kuhn North America (KNA) personnel and dealers in supporting service issues for products marketed by KNA. EXPECTATIONS Resolve dealer service needs with required urgency Working knowledge of machines distributed by Kuhn North America Serve as the technical expert on assigned product line(s) Present a helpful and favorable image of the Company Treat people fairly Confidentiality of Company information Continuously improve systems ESSENTIAL DUTIES AND RESPONSIBILITIES Serve as the technical expert for service issues for the assigned KNA product line(s). Assist as a back-up in resolving dealer complaints or concerns for other products distributed by KNA. Diagnose, qualify and quantify service and performance issues for assigned product line(s). Review and process all warranty claims for assigned product line(s). Maintain warranty records (complaints, service calls and claims) and distribute related reports to applicable departments. Collaborate with Product Management, Engineering, and Operations departments and other assigned factory contacts to develop solutions and implement action plans to solve service issues. Communicate machine corrections and issues to KNA personnel and the KNA dealer network through Service Bulletins and/or Technical Improvement Programs. Develop and conduct training presentations aimed at educating KNA employees and dealer personnel on the proper set-up, maintenance and service of current and newly introduced products. Assist in the development of service instructions for assigned product line(s). Participate in NPI (New Product Implementation) projects by sharing product issues, concerns, and trends for the assigned product line(s). Partner with Parts Department personnel to develop and maintain the recommended parts stocking lists. Review Operator Manuals for product service content and recommend additions or modifications. Provide input into the feasibility of Special Sales Requests (SSRs) to ensure product can properly be supported in the field. Maintain knowledge of the service and maintenance requirements and field issues of competitor's products for the assigned product line. Maintain work area in a clean and orderly fashion and conform to all quality and safety procedures. Other duties may be assigned Education and/or Experience - An associate's or bachelor's degree in agricultural mechanics or agricultural engineering technology is preferred. The position requires knowledge and skills in the areas of customer service, mechanics/repair, electronics, hydraulics, welding, and torch cutting. Application knowledge and experience in word processing (Word), spreadsheet applications (Excel), presentation software (PowerPoint), Internet, and e-mail is also required.

Endpoint Support Technicians experience Experience troubleshooting Windows 11 in an enterprise environment Experience supporting desktops, laptops, and tablets within a domain environment Imaging experience (SCCM, MDT, Clonezilla, Autopilot, etc.). Must have reliable access to a personal vehicle for onsite travel (mileage reimbursed).

What this Job Entails: The Hardware Support Technician II provides procurement, inventory management, asset management, distribution and logistics services for pre-market consumer electronics across the globe. The role also provides technical assistance to ensure the products are getting shipped with the right image. The person in this role works with cutting edge technology and pre-market consumer electronics. Scope: Works on assignments that are moderately difficult, requiring judgment in resolving issues Requires some instruction on new assignments and infrequent checks on daily work Your Roles and Responsibilities: Participates with inventory and asset management including receipt and disposition of hardware Documents all defects of pre-mass production hardware and/or software Performs hardware reworks (e.g., swapping out boards/chips, removing write-protect screws, etc.) Performs software reworks (e.g., imaging devices to different builds; wipe data, rewrite system hardware ID's, etc.) Conducts servo flashing, firmware upgrade, flashing unsigned images Resolves support tickets on device issues Provides technical support during events (travel often required) Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position Required Qualifications/Skills: High school diploma or general education degree (GED) 2 to 5 years' related experience and/or training; or equivalent combination of education and experience IT savvy and interested in new technologies Knowledgeable about inventory, and comfortable in an IT inventory environment Capable of following technical instructions to flash drives, image devices and re-write hardware IDs Excellent communicator in both written and verbal English Ability to work in a team Ability to excel in a fast paced work environment. Ability to learn new things and adapt to a changing environment quickly Strong organization skills, and able to identify the steps to be taken to achieve objectives Preferred Qualifications: Data experience Excel experience Physical Demand & Work Environment: Must have the ability to perform office-related tasks which may include prolonged sitting or standing Must have the ability to move from place to place within an office environment Must be able to use a computer Must have the ability to communicate effectively Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers What can Astreya offer you? Employment in the fast-growing IT space providing you with a variety of career options Opportunity to work with some of the biggest firms in the world as part of the Astreya delivery network Introduction to new ways of working and awesome technologies Career paths to help you establish where you want to go Focus on internal promotion and internal mobility - we love to build teams from within Free 24/7 accessible Professional Development through LinkedIn Learning and other online courses to give you opportunities to upskill at your own pace Education Assistance Dedicated management to provide you with on point leadership and care Numerous on the job perks Market competitive compensation and insurance, health and wellness benefits

General Description: Goldenrod Companies is currently accepting applications for an Information Systems Administrator in our Omaha, NE office. This position reports to the Controller and CFO. The financial compensation package is discretionary and will be determined between you and the CFO. Primary Job Functions: This person oversees the organization's technology systems to ensure they operate efficiently, securely, and in alignment with business goals. They function as the primary liaison for software applications, managing user access, troubleshooting issues, and optimizing workflows. They also implement solutions and improvements that enhance system performance and support the organization's overall business objectives. *Willing to pay for relocation** Required Tasks and Skills: Strategic Leadership & Technology Roadmap Develop and execute a comprehensive 3-5 year technology roadmap aligned with company growth objectives and real estate portfolio expansion Define system architecture standards and integration strategies across Yardi Voyager, financial systems, and third-party applications Lead technology selection, evaluation, and implementation for new modules, tools, and platforms Establish and monitor KPIs for system performance, user adoption, and operational efficiency Present quarterly technology updates to executive leadership, highlighting achievements, risks, and investment recommendations Yardi Platform Administration & Optimization Serve as the primary Yardi Voyager administrator and subject matter expert for all modules in use (Property Management, Accounting, Investment Management, Asset Management, etc.) Lead system upgrades, patch management, and testing protocols to ensure minimal disruption and maximum benefit realization Develop and maintain comprehensive system documentation, process workflows, and training materials Experience Level: Required - Bachelor's degree in Computer Science, Information Technology, or related field Yardi Voyager Certification, or relevant technology certifications (PMP, ITIL, etc.) strongly preferred Minimum 5 years of progressive experience with Yardi Voyager in a real estate environment (property management, investment management, or development) Experience in leadership or as a senior specialist role with responsibility for system administration, implementations, or major enhancement projects Ability to communicate effectively, both oral and written and ability to develop and sustain cooperative working relationships Demonstrated history of successful ability to manage large and complex consulting engagements About the Company: Goldenrod Companies (“Goldenrod” or the “Company”) is an active commercial real estate investor focusing on high quality, cash flowing assets in resilient United States markets. Goldenrod operates a series of closed-end commercial real estate funds focused on the acquisition and development of assets in the Central United States. Since 2006 Goldenrod has acquired or developed more than $2.4B of assets and currently has $1.25B AUM.

Duration: 12 Months Contract Pay rate: $30/hr. on w2 without benefits Shift times - Second shift hours: 4:30 pm - 1:00 am - OT: 4:30 pm - 2:30 am Third Shift is M-F; 12.00 am to 07.00am Job Description: Our customer is seeking skilled NVIDIA server support technicians to join its team. You will install, configure, maintain, and troubleshoot NVIDIA servers and associated hardware in this role. The ideal candidate will have substantial experience in server hardware support, specifically with NVIDIA products, and a passion for working in a fast-paced, dynamic environment. Key Responsibilities:Server Installation & Configuration: Install, configure, and deploy NVIDIA servers in data center environments, ensuring they are correctly set up for optimal performance and scalability. Hardware Maintenance: Perform regular maintenance and health checks on NVIDIA GB200 servers, including monitoring hardware performance, updating firmware, and replacing or upgrading components. Troubleshooting & Repairs: Diagnose and resolve hardware and software issues related to the NVIDIA servers, ensuring minimal downtime and maintaining system integrity. Performance Optimization: Monitor server performance and implement corrective actions to optimize NVIDIA hardware's efficiency, stability, and reliability. System Updates & Patches: Apply firmware updates, patches, and drivers to NVIDIA servers, ensuring compatibility with the latest software and hardware environments. Integration Support: Help integrate NVIDIA GB200 servers with other systems and software, ensuring compatibility and smooth communication across the network. Documentation & Reporting: Maintain accurate records of server configurations, maintenance schedules, and troubleshooting efforts. Generate regular reports on server health, performance, and issues. Collaboration: Work closely with IT infrastructure teams, network engineers, and other technical staff to ensure seamless server operations and integration with existing infrastructure. Data Center Operations: Support data center operations, ensuring that NVIDIA servers are properly rack-mounted, cabled, and positioned for optimal airflow and cooling. Required Skills and Qualifications:Bachelor's degree in information technology, Computer Science, or a related field, or equivalent technical certifications and experience. Proven experience working with NVIDIA servers or similar high-performance computing hardware. Strong understanding of server hardware, including CPU, memory, storage, networking components, and cooling systems. Familiarity with server operating systems (Linux, Windows Server) and server management tools. Experience with server virtualization, data center management, and cloud-based environments. Solid understanding of networking concepts, protocols, and configurations (TCP/IP, DNS, DHCP, etc.). Proficiency with server diagnostics tools and hardware monitoring software. Excellent troubleshooting and problem-solving skills with attention to detail. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Strong communication skills, both written and verbal, with the ability to explain technical issues to non-technical personnel. Preferred Qualifications:Experience with NVIDIA-specific hardware and software solutions, including GPUs, CUDA, and other NVIDIA technologies. Familiarity with GPU server configurations and use cases, particularly in AI, machine learning, and high-performance computing environments. Knowledge of server management frameworks like IPMI, iLO, or similar. IT certifications (e.g., CompTIA A+, Cisco CCNA, or similar) are a plus. Familiarity with cloud platforms (AWS, Google Cloud, Azure) and their interaction with on-premises server infrastructure. Additional Information: Ability to lift heavy hardware components and perform physical installations and repairs in a data center environment. Ability to lift up to 30 pounds regularly. Ability to bend, stoop, crawl, kneel, crouch, reach, stand for long periods , and move about production and warehouse facilities. The environment is temperature controlled, but otherwise, it is a typical production environment with loud noises. The ideal candidate must demonstrate a high level of professionalism and have a positive and outgoing attitude. They should also be collaborative and thrive in a team-oriented environment

Job Title IT Technical Support Technician Department Information Technology Employment Type Contract Assignment Dates January 2, 2026 through May 1, 2026 Four month contract Job Summary The IT Technical Support Technician provides high quality technical and customer support for onsite and remote users. This role focuses on Tier II support for corporate laptop environments, office IT infrastructure, and end user technologies while delivering an excellent customer experience across all levels of the organization. Key Responsibilities Provide excellent customer service to all internal users Deliver Tier II technical support for corporate laptop infrastructure supporting both onsite and remote users Install, maintain, troubleshoot, and upgrade laptop hardware and software Perform laptop imaging and deployment Provide remote support using tools such as RDP and AnyDesk Support Microsoft Windows 11, Outlook, Office 365, and Microsoft Teams Support office IT infrastructure including workstations, conference rooms, AV equipment, and select network components Provide onboarding and offboarding support including hardware setup, access provisioning, and equipment recovery Deliver white glove support to executives, VIPs, and senior leadership Provide day to day technical support via walk ups, support tickets, email, instant messaging, and phone Track, follow up, and resolve support requests in a timely manner Manage and support a ticketing queue including ticket documentation and prioritization Contribute to knowledge transfer activities and internal knowledge base documentation Support large meetings, all hands sessions, town halls, and internal events Assist with internal asset management and inventory tracking Help process purchase orders and coordinate with procurement and accounting teams for ordering, shipping, and invoicing Manage and maintain user access accounts and configure hardware as part of onboarding and offboarding workflows Provide facilities related IT support including building systems, telecom vendors, network infrastructure, internet service providers, and conference room audio visual equipment Support internal IT initiatives and project based work as assigned Perform additional duties as needed based on business needs Minimum Qualifications • Bachelor's degree in computer science or a related technical field • Three or more years of IT technical support experience • Strong proficiency in written and verbal English communication • Ability to clearly explain technical concepts to both technical and non technical users Areas of Expertise Required • Strong understanding of corporate IT infrastructure and end user technology environments • Experience supporting Windows, mac OS, and Linux operating systems including Ubuntu • Hands on experience supporting audio visual and conferencing technologies

The secret to the Maschhoffs' success has always been its people. We are committed to finding team members who are passionate about pigs and share the same family values that make this company successful. Job Duties & Accountabilities Receive, prioritize, document, and actively resolve end user technology issues and requests via phone, email, in person or using remote tools. Install, diagnose, repair, maintain and upgrade laptop and desktop software, hardware, and equipment, while ensuring optimal performance and connectivity. Support end-user training where required. Support all company IT policies and data protection standards. Escalate support issues to appropriate personnel as needed. Ensure assigned requests are resolved in a timely manner using appropriate prioritization and escalation. Collaborate with other departments for problem resolutions as necessary. Create system/user documentation. Maintain Computer/IT equipment asset listing. Travel occasionally to remote locations to provide onsite support, adhering to all biosecurity standards and protocols. Be on call on a rotational basis. Knowledge of: Microsoft windows Operating Systems Microsoft Office Suite Printer installation and support Mobile devices including tablets and phones Basic Networking Familiarity with ITSM tools Skill in: Customer service Clear and concise verbal, written and telephone communication Time management and prioritization with incoming tasks/requests Ability to: Be on call per the on-call rotation Analyze complex problems and make sound recommendations Perform administrative tasks, including creating documentation and tracking incident tickets Operate independently as well as in a group setting Compensation and Benefits: Targeted pay range of $50,000-$56,000 USD per year, depending on experience and qualifications. The Maschhoffs offers full-time regular employees a comprehensive benefits package including: Your choice between a Preferred Provider Organization (PPO) plan and a High Deductible Health Plan (HDHP) plan. Two options for dental coverage, both of which cover three main types of expenses and cover preventative care at 100%. Group rate vision benefits. Complimentary Basic Life Insurance as well as voluntary employee, spouse, and child life insurance policies. Short Term and Long Term Disability coverage, at no cost to the employee. A traditional pre-tax 401(k) plan as well as a Roth 40(k) plan. The Company matches the first 4% of employee contributions, which is immediately vested. A generous paid time off program, including a life event day and volunteer day each year for full time employees. Participation in a Company Short Term Incentive Plan (STI) where payments are dependent upon several company factors/metrics. QualificationsEducationPreferred High School or better. ExperiencePreferred1 year: 1 year of Related Experience A career with The Maschhoffs is packed with benefits Competitive hourly pay: Excellent Health Insurance (Medical/Dental/Vision) including: The Maschhoffs covers on average $11,000-$17,000 in benefits annually Company contributions to Health Savings Account Short Term/Long Term Disability No-cost counseling sessions Full-time employees are eligible the 1st of the month following 30 days! 401K plan with up to 4% company match Accrued Paid Time Off plus a paid Life Event Day! Bi-annual production bonus program School Tuition Reimbursement Program Extra money earned through our referral program Discounted Pork Packs (including loins/ribs/bacon and more!) Visit our website to apply: IT Support Specialist I | The Maschhoffs

JCW Group has partnered with an investment bank based in Chicago to identify an IT Support Operations Associate who can deliver high-quality, white-glove technical support. This role plays a key part in ensuring smooth day-to-day IT operations, supporting users across Windows, Microsoft 365, and core SaaS platforms in a fast-paced, regulated environment. The ideal candidate is a proactive problem solver with strong communication skills and the ability to manage multiple priorities while partnering with cross-functional teams. Qualifications: • 3-5 years of IT support experience within financial or professional services • Strong proficiency in Windows 11, Microsoft 365, Zoom, and core SaaS tools • Solid knowledge of networking fundamentals (Wi-Fi, VPN, TCP/IP, DHCP, DNS) • Experience supporting iOS/Android devices and AV/conference room technologies • Strong communication, presentation, and organizational skills If this sounds like you, feel free to apply! No 3rd parties

The Dupps Company is currently seeking an experienced IT Analyst to support and enhance our enterprise technology infrastructure, with a focus on ERP systems, cloud platforms, identity management, and network administration. This position will be an onsite role. Key Responsibilities: ERP & Business Systems Design and implement custom Epicor Kinetic ERP solutions including Data Directives, Method Directives, BPM workflows, and BAQ/UBAQ queries to automate business processes Develop and maintain REST API integrations and App Studio customizations within Epicor Kinetic Administer multiple Epicor modules including CRM, SRM, WMS, MES, ECO, FS, APS, AMM, AP, AR, and MRP Cloud Infrastructure & Platform Management Administer Microsoft Azure environment including IaaS/PaaS services (VMs, App Services, VNets, NSGs, Load Balancers, Storage) Manage Microsoft Entra ID (Azure AD) including directory synchronization, conditional access policies, MFA enforcement, and RBAC Oversee Microsoft 365 tenant administration (Exchange Online, SharePoint Online, Teams) with focus on security and compliance Identity & Access Management Administer Auth0 platform managing SAML 2.0 SSO, enterprise B2B connections, and API integrations for 400+ users Manage Cisco Duo MFA deployment with adaptive authentication policies and zero-trust access controls Network & Security Administration Manage enterprise network infrastructure across multiple sites including Cisco/Fortinet firewalls, switches, and VPN tunnels (IKEv2/IPsec) Design and implement firewall policies, NAT rules, VLAN segmentation, and 802.1x authentication Application Development & Database Management Design and optimize SQL Server databases with replication strategies for data integrity and high availability Develop full-stack applications using Node.js, React, and RESTful APIs to modernize legacy systems Create automation scripts using C#, JavaScript, PowerShell, and VB to reduce manual administration efforts Education & Certifications Desired: Bachelor's degree in Computer Science, Information Systems, Information Technology, or related field desired but not required. Relevant certifications (CompTIA Security+, AWS Cloud Practitioner, or equivalent) preferred Technical Skills Needed: Strong proficiency in Epicor Kinetic ERP administration and development Experience with Salesforce administration and CRM integrations Expertise in Microsoft Azure, Microsoft 365, and Entra ID administration Knowledge of identity and access management platforms (Auth0, Okta, Cisco Duo) Proficiency in networking concepts including VLAN, VPN, routing protocols, and firewall management Experience with VMware vSphere/ESXi virtualization Strong database skills with Microsoft SQL Server Programming/scripting abilities in JavaScript, Python, C#, SQL, PowerShell, and Bash Bachelor's degree desired but not required. 3+ years of IT experience. Preferred Experience: 2+ years of experience in enterprise IT environment Experience with MuleSoft or similar integration platforms Familiarity with RMM tools (NinjaOne, Kaseya) Understanding of VoIP/SIP systems

We're looking for a proactive and innovative Senior Business Analyst to help advance the firm's expanding artificial intelligence strategy. This position partners directly with the Director of BPM and AI to understand business needs, evaluate and recommend AI-driven solutions, deliver training programs, and champion adoption efforts across the company. The ideal candidate will act as the key connector between business units and technical teams, ensuring AI initiatives are effective, scalable, and aligned with organizational objectives. Primary Responsibilities Collaborate with leadership to identify and prioritize opportunities to apply AI across systems and business processes. Coordinate with internal teams to embed AI solutions into day-to-day workflows and assess third-party offerings for potential integration. Create and facilitate AI and Generative AI learning sessions to help employees effectively use emerging tools. Lead hands-on workshops and Q&A sessions to encourage company-wide adoption and confidence in AI capabilities. Build and present demonstrations, mock datasets, and sample scenarios to showcase AI use cases for senior executives and clients. Measure performance and business impact of AI initiatives through reporting and analytics, emphasizing value and return on investment. Produce clear documentation, user guides, and reference materials to promote consistent AI practices across departments. Manage and maintain an organized archive of AI-related resources, including project documentation, vendor reviews, and success stories. Qualifications Bachelor's degree in Business, Computer Science, Information Systems, or a related discipline. 2-4 years of experience in business analysis, data analytics, or technology implementation. Direct experience working with Generative AI tools and prompt development to address practical business challenges. Strong communication and presentation skills with the ability to simplify technical AI concepts for non-technical audiences. Proven ability to gather requirements and partner with developers or vendors to deliver impactful technology solutions.

Azure IoT Cloud Infrastructure Specialist Serve as a technical advisor and subject matter expert for global smartbuilding portfolio, with a focus on secure IoT/OT networking, Azure integration, identity/SSO, and operational resilience. You will not implement changes directly; instead, you will triage issues, guide architecture and security decisions, lead riskmitigation strategies, and equip internal teams and partners through documentation, training, and governance. Key Responsibilities IoT/OT Network & Security Advisory Technical triage: Rapidly assess questions or incidents to distinguish network vs. device vs. cloud causes; recommend next steps and owners. Advise on segmentation, encryption, and firewall policies for IoT/OT environments; define guardrails that balance safety, availability, and security. Design secure dataflow patterns (edge → gateways → cloud) and certificate/credential handling approaches appropriate for constrained OT devices. Produce risk assessments and mitigation plans for new integrations, vendor connections, and intersite traffic; track risks to closure. Azure Platform & Enterprise Integration (Advisory) Guide solution patterns across Azure IoT Hub, Device Provisioning Service (DPS), IoT Edge, Azure Digital Twins, and related telemetry/analytics services. Advise on identity and SSO using Microsoft Entra ID (Azure AD) and modern auth flows; define leastprivilege controls and conditional access guardrails. Define secure onboarding and offboarding patterns for devices and applications; recommend resilience/failover and rollback strategies. Smart Building Systems Oversight Provide technical insight into BAS/BMS, Environmental, People Density, occupancy, parking, digital signage and other Commercial & Industrial IoT systems and their integration with Azure IoT platforms. Validate data integrity and performance through telemetry reviews, dashboards, and controlled tests; recommend tuning, buffering, and retry patterns. Deliver stakeholder presentations that explain how building systems map to network and cloud architectures, highlighting operational and security implications. Troubleshooting, Triage & Escalation Act as a Tier3 escalation point for complex IoT/OT connectivity and platform issues; perform deep diagnostics (logs, packet captures, edge/cloud traces). Lead root cause analysis (RCA) and write clear postincident reports with preventive actions, ownership, and timelines. Run knowledgetransfer sessions and postincident reviews to build field/vendor capabilities and reduce repeat occurrences. Lifecycle & Preventative Maintenance Support lifecycle planning for firmware, certificates/keys, controller upgrades, and network segmentation milestones. Partner with field teams and vendors to align preventative maintenance with uptime/SLA and security objectives; recommend proactive riskreduction actions. Standards, Training & Documentation Define onboarding requirements for IoT/OT solutions (compliance checks, service mapping, ops readiness). Own and maintain KBAs, runbooks, RACIs, workflows, and architecture patterns; ensure global applicability and version control. Create and deliver training modules and technical presentations for networking, operations, and app teams, measure adoption. Global Project Support & Governance Contribute to project scope, risk identification, acceptance criteria, and Key Performance Indicator (KPI) Objective and Key Results (OKR) definitions for global rollouts. Facilitate risk workshops and status readouts; provide executivelevel presentations on readiness, risk posture, and remediation progress. Coordinate across security, networking, facilities, and vendor teams to maintain alignment and accountability. Onsite Technical Liaison (Hybrid) Attend onsite tests, commissioning events, device reviews, and vendor alignment meetings; provide realtime triage and decision support. Capture onsite findings and convert them into updated standards, patterns, and training content. Qualifications IoT/OT networking, firewalls, and encryption: Strong grasp of routing, segmentation, VPNs/proxies, TLS/PKI, and secure edgetocloud patterns. Azure IoT expertise: Practical advisory experience across IoT Hub, DPS, IoT Edge, Azure Digital Twins, and telemetry/analytics pipelines. Identity & SSO: Handson advisory experience with Microsoft Entra ID (Azure AD), modern auth (OIDC/SAML/OAuth2), and leastprivilege access patterns. Troubleshooting & RCA: Demonstrated ability to lead deep diagnostics and produce clear, actionable RCAs with preventive controls. Smart building Information Gathering systems: Working knowledge Environmental, People Density, Parking and other various experiences. Risk mitigation & governance: Ability to produce risk registers, mitigation plans, acceptance criteria, and track to closure. Enablement skills: Excellent documentation, training, and presentation skills; ability to influence global stakeholders in a hybrid environment.