Account Manager jobs at Fastly - 41 jobs

Senior Enterprise Account Manager
Fastly 3.8
Account manager job at Fastly
Fastly helps people stay better connected with the things they love. Fastly's edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers' applications as close to their end-users as possible - at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly's customers include many of the world's most prominent companies, including Vimeo, Pinterest, The New York Times, and GitHub. We're building a more trustworthy Internet. Come join us. Posting Open Date: 12/8/2025 Anticipated Posting Close Date*: 2/8/2026 *Job posting may close early due to the volume of applicants. Senior Enterprise Account Manager Fastly is passionate about helping our customers succeed. If you are a good communicator who enjoys creating relationships and solving problems, we want you. The Enterprise Account Manager will be part of our growing Account Management team and work with Sales, Customer Support, Product and technical teams to provide our customers a seamless experience. You will be responsible for creating and managing high impact customer relationships, maintaining account health, providing product feedback and being a customer advocate. In this role, you will work with internal and external stakeholders and will need to balance multiple requests. Success in this role directly ties to the value we provide our customers. What You'll Do: Partners with Sales to focus on overall relationship with a group of Fastly's largest and most complex clients Develop and execute comprehensive account strategy, attaining buy-in and alignment from customer Deep understanding of account and strategy - Able to map a complex organization, develop and execute against a strategy. Develop strong customer connections with executive stakeholders across multiple business units and levels within a company Long term vision - Create thoughtful and creative retention strategies, maximizing Fastly value, tying all conversations to business impact, and incorporating account strategy goals. Create long term, quality customer interactions with consistency Lead internal account team strategy, ensuring all team members are in-sync on approach, current status, account renewals, and actions required Delight customers by demonstrating responsiveness and ensuring timely responses Proactively engage and influence internal and external partners, providing expertise and suggesting new ideas. Utilize consultative discussions to uncover customer pain points and understand how Fastly can address them Identify, qualify and close opportunities for customer growth Establish joint success plans based on a deep understanding of goals, stakeholders, and business impact. Develop and execute Quarterly Business Reviews within the assigned client base. Collaborate with the product, marketing, client services and sales teams to provide the voice of the customer internally, becoming known as the go-to expert on the customer Consistently share knowledge of industry, company, trends, and solutions Enterprise Account Manager could be paged in the event their customer submits an emergency ticket to help coordinate response internally What We're Looking For: Bachelor's degree or equivalent in related field of study At least 5 years of enterprise customer management experience in a technology firm Strong project management skills, high detail orientation and exceptional organization skills: Comfortable developing and implementing multi-step plans and coordinating the appropriate parties. Can find answers quickly and provide thorough information Thrives in a multi-tasking environment, with an ability to adjust priorities: Able to complete customer facing and internal projects on-time with high quality Excellent writing and communication skills: Provides clear communication to develop customer relationships. Able to tailor messaging based on the recipient. Ensures communication is tracked for cross-functional visibility Strong customer service; professional and friendly demeanor: Built-to-serve mentality. Respects customer's time and uses meetings to provide value. Does not shy away from hard conversations and renewal negotiations We'll be super impressed if you have experience in any of these: Strong negotiation and problem-solving skill to address client challenges and identify mutually beneficial solutions Collaborative Partner: Brings ideas to the team for learning. Internal partners enjoy working with him/her. Internal advocacy carries weight Technical background highly valued: Can discuss technical benefits and understands how a solution fits into the tech ecosystem. Deep dives into customer's business and industry in order to best learn how to support them. Willingness to learn new products/features. Work Hours: This position will require you to be available during core business hours. Work Location(s) & Travel Requirements: This position is open to Hybrid And Remote Work Locations. The preferred locations for this position are: Remote, US - Central or West Coast Fastly currently embraces a largely hybrid model for most roles which allows employees flexibility to split their time between the office and home. There is a strong preference for Hybrid near a local office. However, we may be willing to consider remote candidates within the US. This position may require travel as required by your role or requested by your manager. -------------------------------------------------------------------------------------------------------- SF / LA Fair Chance Ordinance Statement Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Salary: The estimated range for On-Target Earnings for this role is $125,573 to $160,000. On-Target Earnings consists of a combination of annual base pay and sales compensation variable target. The standard pay split for this role (i.e. base pay vs. variable target %) is 75%/25%. Starting salary may vary based on permissible, non-discriminatory factors such as experience, skills, qualifications, and location. This role is eligible to participate in Fastly's global sales compensation plan and may participate in Fastly's equity program Benefits: We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits that start on the first day of your employment with Fastly. Curious about our offerings? We offer a comprehensive benefits package including medical, dental, and vision insurance. Family planning, mental health support along with Employee Assistance Program, Insurance (Life, Disability, and Accident), a Flexible Vacation policy and up to 18 days of accrued paid sick leave are there to help support our employees. We also offer 401(k) (including company match) and an Employee Stock Purchase Program. For 2026, we offer 12 paid local holidays, 12 paid company wellness days. Why Fastly? We have a huge impact. Fastly is a small company with a big reach. Not only do our customers have a tremendous user base, but we also support a growing number of open source projects and initiatives. Outside of code, employees are encouraged to share causes close to their heart with others so we can help lend a supportive hand. We love distributed teams. Fastly's home-base is in San Francisco, but we have multiple offices and employees sprinkled around the globe. As a new hire, you will be able to attend our IN-PERSON new hire orientation in our San Francisco office! It is an exciting week-long experience that we offer to new employees to build connections with colleagues across Fastly, participate in hands-on learning opportunities, and immerse yourself in our culture firsthand. We value diversity. Growing and maintaining our inclusive and diverse team matters to us. We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful -- every day. We are passionate. Fastly is chock full of passionate people and we're not ‘one size fits all'. Fastly employs authors, pilots, skiers, parents (of humans and animals), makeup geeks, coffee connoisseurs, and more. We love employees for who they are and what they are passionate about. We're always looking for humble, sharp, and creative folks to join the Fastly team. If you think you might be a fit please apply! A fully completed application and resume or CV are required when applying. All job applications must be submitted through our official careers site at **************************** . We will never request sensitive information, such as your Social Security number, bank account or credit card information during the application process. All official communication will come from an @ fastly.com or @ recruiting.fastly.com email address. Fastly is committed to ensuring equal employment opportunity and to providing employees with a safe and welcoming work environment free of discrimination and harassment. Our employment decisions are based on business needs, job requirements and individual qualifications. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, family or parental status, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Consistent with the Americans with Disabilities Act (ADA) and federal or state disability laws, Fastly will provide reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact your Recruiter, or the Fastly Employee Relations team at candidateaccommodations@fastly.com or ************. Fastly collects and processes personal data submitted by job applicants in accordance with our Privacy Policy. Please see our privacy notice for job applicants.
$125.6k-160k yearly Auto-Apply 33d ago

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Inside Distribution Account Manager
Fortinet 4.8
Irvine, CA jobs
Fortinet (NASDAQ: FTNT) continues to be a driving force in the evolution of cybersecurity and the convergence of networking and security. Securing people, devices, and data everywhere is our mission. To that end, our portfolio of over 50 enterprise-grade products is the largest integrated offering available, delivering proven cybersecurity everywhere you need it. More than 805,000 customers trust Fortinet solutions, which are among the most deployed, most patented, and most validated in the industry. Fortinet is headquartered in Sunnyvale, Calif., with offices around the world. If you're looking for a fast-paced, challenging and rewarding environment, then Fortinet is the place for you. We are an equal opportunity employer offering exciting work, competitive compensation and benefits. Fortinet is looking for the best and the brightest to join our highly motivated team. Job Description: The Inside Distribution Account Manager will engage in both proactive and reactive activities based on the needs of our distributors and sales teams. They will be responsible for managing the day-to-day execution of the Distribution team's selling and operational activity, while helping achieve Fortinet's overall objectives at their assigned distribution partner(s). Primary Responsibilities: Assist Distribution Account Managers in monitoring progress towards and achieving strategic goals and objectives. Engage and support our distributors and their Fortinet partners in activities facilitating partner enablement and revenue growth. Establish and grow relationships at assigned distributor accounts. Participate in weekly Distribution Team calls and provide insights regarding market intelligence, competition, as well as updates to product availability, lead times, delivery scheduling, etc. Act as a point of contact to increase assigned distributor and partner account knowledge relative to Fortinet programs, product, support, services, resources and competitive differentiators. Perform detailed, clear and accurate data analysis and reporting as required. Ensure distributor inventory levels, pricing, and SKU catalog are managed effectively and reported accurately. Act as liaison between our sales teams and the distributors to help build strong working relationships. Ability to travel up to 25%. Required Skills BS/BA degree in Business Administration or related field (or relevant professional experience). Strong Excel skills; ability to manipulate data using pivot tables and complex formulas. Strong Power Point skills; ability to develop content and present complex information to large audiences in a clear and effective manner. Experience working with large distributors, preferably in the cybersecurity or networking field. Ability to proactively assess customer needs and work autonomously. Knowledge of Salesforce.com and Tableau a plus. Fortinet offers employees a variety of benefits, including medical, dental, vision, life and disability insurance, 401(k), 11 paid holidays, vacation time, and sick time as well as a comprehensive leave program. Wage ranges are based on various factors including the labor market, job type, and job level. On target earnings for this position is expected to be $130,000 - $200,000 per year. Exact salary offers will be determined by factors such as the candidate's subject knowledge, skill level, qualifications, experience, and geographic location. All roles are eligible to participate in the Fortinet equity program, and this position is also eligible for commissions based on the terms of the Sales Compensation Plan
$130k-200k yearly Auto-Apply 52d ago
Major Account Manager, Enterprise
Fortinet 4.8
Remote
In this key role, you will manage and drive direct sales into Major Enterprise Accounts. Create and implement strategic account plans focused on attaining enterprise-wide deployments of Fortinet products and services. Develop executive relationships with key buyers and influencers in Major Enterprise Accounts and leverage these during the sales process. Coordinate with appropriate internal groups to generate and deliver winning Contract Bids, Proposals, RFI/RFP Responses, and Statements of Work. Negotiate terms of business with clients to achieve win/win results that provide the basis for solid ongoing relationships. Responsibilities: Generating Major Enterprise Accounts business opportunities and managing the sales process through to closure of the sale. Achievement of agreed quarterly sales goals. Generate a sales pipeline, qualifying opportunities, and accurately forecast pipeline Required Skills Proven ability to sell solutions to Major Enterprise customers. A proven track record of quota achievement and demonstrated career stability Experience in closing large Enterprise deals. Excellent presentation skills to executives & individual contributors Excellent written and verbal communication skills A self-motivated, independent thinker that can move deals through the selling cycle 8+ years of experience selling to Major Enterprise Accounts 2+ years of experience selling enterprise network security products and services Results-oriented, Self-starter, Hunter-type mentality. The Major Account Manager, Enterprise is required to customarily and regularly work outside of their office or home office engaged in selling, including travel as needed to make a sale.
$121k-162k yearly est. Auto-Apply 60d+ ago
Named Regional Account Manager
Fortinet 4.8
Remote
Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. We are currently seeking a dynamic Regional Named Account Manager to contribute to the success of our rapidly growing business. As a Regional Named Accounts Manager, you will: Drive direct sales engagements into a set of Regional Accounts within your assigned territory. Create and implement territory plans to achieve deployments of Fortinet solutions to a set of assigned, existing accounts and new logo prospects, within your assigned territory. Generate a robust sales pipeline, qualify opportunities, and provide accurate forecasts. Develop executive relationships with key buyers and influencers and leverage these relationships to achieve quarterly sales goals. The Regional Named Account Manager is required to regularly work outside of their office or home office engaged in selling, including travel as needed to make a sale and support the needs of the business. Build and promote the Company's position as the worldwide leader in Unified Threat Management. We Are Looking For: An insightful and influential collaborator to join our team. We encourage you to apply for this position if you have the following qualities: Experience in selling network security solutions and services to commercial and complex organizations Ability to move deals through the sales cycle, with a proven record of accomplishment of closing large deals and exceeding targets/quotas. Strong presentation, influencing, and cultural fluency skills effective for executive audiences. Excellent written and verbal communication skills 3+ years of experience selling to Named Accounts within the B2B technology space. Education: BS or equivalent experience
$113k-154k yearly est. Auto-Apply 60d+ ago
Named Account Manager, Enterprise
Fortinet 4.8
Remote
Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. We are currently seeking a dynamic Named Account Manager to be a part of enabling the success of our rapidly growing business. As a Named Accounts Manager, you will: Drive direct sales engagements into a set of Named Accounts within your assigned territory. Create and implement territory plans to achieve deployments of Fortinet solutions to a set of assigned, existing accounts and new logo prospects, within your assigned territory. Develop executive relationships with key buyers and influencers and leverage these relationships to achieve quarterly sales goals. Coordinate with internal teams to deliver winning contract bids, proposals, RFI/RFP responses, and Statements of Work. Negotiate terms of business with clients to achieve mutually beneficial results and long-term partnerships. Build and promote the Company's position as the worldwide leader in Unified Threat Management. We Are Looking For: An insightful and influential collaborator to join our team. We encourage you to apply for this position if you have the following qualities: Experienced Sales professional with an expert understanding of the technology business sector Previous experience designing business plans and market strategies to increase sales Experience in selling solutions Track record of meeting or exceeding sales quotas Excellent presentation skills for different audiences Excellent written and verbal communication skills Ability to move deals through the selling cycle Motivated, proactive, and results-oriented mindset Candidates who excel in dynamic, fast-paced environments Previous experience in network security and familiarity with technologies such as VPN, Firewall, Anti-Virus, Anti-Spam, Intrusion Prevention, and Content Filtering Why Join Us: We encourage candidates from all backgrounds and identities to apply. We offer a supportive work environment and a competitive Total Rewards package to support you with your overall health and financial well-being. Embark on a challenging, enjoyable, and rewarding career journey with Fortinet. Join us in bringing solutions that make a meaningful and lasting impact to our 660,000+ customers around the globe.
$75k-105k yearly est. Auto-Apply 60d+ ago
Major Account Manager, Enterprise
Fortinet 4.8
Orange, CA jobs
In this key role, you will manage and drive direct sales into Major Enterprise Accounts. Create and implement strategic account plans focused on attaining enterprise-wide deployments of Fortinet products and services. Develop executive relationships with key buyers and influencers in Major Enterprise Accounts and leverage these during the sales process. Coordinate with appropriate internal groups to generate and deliver winning Contract Bids, Proposals, RFI/RFP Responses, and Statements of Work. Negotiate terms of business with clients to achieve win/win results that provide the basis for solid ongoing relationships. Responsibilities: Generating Major Enterprise Accounts business opportunities and managing the sales process through to closure of the sale. Achievement of agreed quarterly sales goals. Generate a sales pipeline, qualifying opportunities, and accurately forecast pipeline Required Skills Proven ability to sell solutions to Major Enterprise customers. A proven track record of quota achievement and demonstrated career stability Experience in closing large Enterprise deals. Excellent presentation skills to executives & individual contributors Excellent written and verbal communication skills A self-motivated, independent thinker that can move deals through the selling cycle 8+ years of experience selling to Major Enterprise Accounts 2+ years of experience selling enterprise network security products and services Results-oriented, Self-starter, Hunter-type mentality. The Major Account Manager, Enterprise is required to customarily and regularly work outside of their office or home office engaged in selling, including travel as needed to make a sale.
$109k-143k yearly est. Auto-Apply 54d ago
Major Account Manager, Enterprise
Fortinet Inc. 4.8
Orange, CA jobs
In this key role, you will manage and drive direct sales into Major Enterprise Accounts. Create and implement strategic account plans focused on attaining enterprise-wide deployments of Fortinet products and services. Develop executive relationships with key buyers and influencers in Major Enterprise Accounts and leverage these during the sales process. Coordinate with appropriate internal groups to generate and deliver winning Contract Bids, Proposals, RFI/RFP Responses, and Statements of Work. Negotiate terms of business with clients to achieve win/win results that provide the basis for solid ongoing relationships. Responsibilities: * Generating Major Enterprise Accounts business opportunities and managing the sales process through to closure of the sale. * Achievement of agreed quarterly sales goals. * Generate a sales pipeline, qualifying opportunities, and accurately forecast pipeline Required Skills * Proven ability to sell solutions to Major Enterprise customers. * A proven track record of quota achievement and demonstrated career stability * Experience in closing large Enterprise deals. * Excellent presentation skills to executives & individual contributors * Excellent written and verbal communication skills * A self-motivated, independent thinker that can move deals through the selling cycle * 8+ years of experience selling to Major Enterprise Accounts * 2+ years of experience selling enterprise network security products and services * Results-oriented, Self-starter, Hunter-type mentality. * The Major Account Manager, Enterprise is required to customarily and regularly work outside of their office or home office engaged in selling, including travel as needed to make a sale.
$109k-143k yearly est. Auto-Apply 54d ago
Named Regional Account Manager
Fortinet 4.8
Los Angeles, CA jobs
The Regional Account Manager (RAM) is an exciting new role within the Fortinet sales organization that is focused on an important subset of the Mid-Market segment. The RAM is a field sales position responsible for a specific set of Mid-Market accounts while also having shared responsibility for all Mid-Market business within their territory. The ideal candidate will have previous field sales experience in the B2B technology space. The RAM will create and execute an account plan from prospecting to building and maintaining a constant revenue pipeline. Fortinet will provide initial onboarding education to begin your career. Once completed, you will be assigned an individual territory and quota and given ongoing enablement and coaching to achieve the highest levels of success. Success in the RAM role provides many options in the overall career path at Fortinet. Responsibilities: Meet or exceed all assigned quotas and targets while forecasting weekly, monthly and quarterly revenues for the assigned account set and overall territory Meet or exceed the required number of face-to-face meetings each month with customers and partners in territory to identify new opportunities and grow existing opportunities. Full participation in all team activities for enablement, forecasting, partner updates, partner sales efforts and recognition. Create and track sales opportunities (leads, renewals, deal registrations and quotes in Salesforce.com) Address any customer satisfaction issues and/or requests in a timely manner Drive sales cycles to close while establishing relationships and credibility, and provide necessary presales support for prospects & customers. Work closely with your local Channel Account Manager (CAM) and our reseller partner network to drive deals, increase revenue, and enable channel partners' success in the Mid-Market segment. Follow up on inbound, web and corporate event leads Accept inbound and perform outbound prospecting activities to identify new sales opportunities. Meet and exceed the sales activity metrics designed to make you productive and successful. Lead customer presentation and demos via online tools (GO TO MEETING) Perform ongoing analysis and report on opportunities that are supported Act as a liaison between partner, customers, and appropriate Fortinet team members Perform other duties and projects, as assigned to support the growth or our business Execute the role with the utmost professionalism and in a way that aligns to Fortinet's core values Required Qualifications: Bachelor's degree Coachable and flexible 1+ years of field sales experience in the B2B technology space Working knowledge of the businesses and partners in the local territory Ability to run productive customer-facing and partner-facing meetings while providing timely and relevant written follow up A proven track record of meeting and exceeding sales quotas and targets Understanding of the sales cycle in conjunction with business processes internally and externally Ability to manage and drive sales cycles from start to finish, which includes experience with managing and forecasting individual quota Self-driven and able to manage a diverse, high volume workload Ability to quickly build productive relationships in a fast-paced, high-performance environment Be computer savvy Excellent written, verbal and presentation skills Well organized with effective time and activity management skills Ability to apply entrepreneurial strengths in a driven, forward-thinking manner Ability to close business while achieving a high level of customer and partner satisfaction Execute the role with the utmost professionalism and in a way that aligns to Fortinet's core values The Regional Account Manager is required to spend more than 50% of their time outside of their office or home office engaged in selling, including travel as needed to make a sale. Preferred Qualifications Public/private cloud experience is a plus Experience with multi-tier distribution a plus. Experience in networking, security and/or public/private cloud a plus
$120k-158k yearly est. Auto-Apply 60d+ ago
Named Regional Account Manager
Fortinet Inc. 4.8
Los Angeles, CA jobs
The Regional Account Manager (RAM) is an exciting new role within the Fortinet sales organization that is focused on an important subset of the Mid-Market segment. The RAM is a field sales position responsible for a specific set of Mid-Market accounts while also having shared responsibility for all Mid-Market business within their territory. The ideal candidate will have previous field sales experience in the B2B technology space. The RAM will create and execute an account plan from prospecting to building and maintaining a constant revenue pipeline. Fortinet will provide initial onboarding education to begin your career. Once completed, you will be assigned an individual territory and quota and given ongoing enablement and coaching to achieve the highest levels of success. Success in the RAM role provides many options in the overall career path at Fortinet. Responsibilities: * Meet or exceed all assigned quotas and targets while forecasting weekly, monthly and quarterly revenues for the assigned account set and overall territory * Meet or exceed the required number of face-to-face meetings each month with customers and partners in territory to identify new opportunities and grow existing opportunities. * Full participation in all team activities for enablement, forecasting, partner updates, partner sales efforts and recognition. * Create and track sales opportunities (leads, renewals, deal registrations and quotes in Salesforce.com) * Address any customer satisfaction issues and/or requests in a timely manner * Drive sales cycles to close while establishing relationships and credibility, and provide necessary presales support for prospects & customers. * Work closely with your local Channel Account Manager (CAM) and our reseller partner network to drive deals, increase revenue, and enable channel partners' success in the Mid-Market segment. * Follow up on inbound, web and corporate event leads * Accept inbound and perform outbound prospecting activities to identify new sales opportunities. * Meet and exceed the sales activity metrics designed to make you productive and successful. * Lead customer presentation and demos via online tools (GO TO MEETING) * Perform ongoing analysis and report on opportunities that are supported * Act as a liaison between partner, customers, and appropriate Fortinet team members * Perform other duties and projects, as assigned to support the growth or our business * Execute the role with the utmost professionalism and in a way that aligns to Fortinet's core values Required Qualifications: * Bachelor's degree * Coachable and flexible * 1+ years of field sales experience in the B2B technology space * Working knowledge of the businesses and partners in the local territory * Ability to run productive customer-facing and partner-facing meetings while providing timely and relevant written follow up * A proven track record of meeting and exceeding sales quotas and targets * Understanding of the sales cycle in conjunction with business processes internally and externally * Ability to manage and drive sales cycles from start to finish, which includes experience with managing and forecasting individual quota * Self-driven and able to manage a diverse, high volume workload * Ability to quickly build productive relationships in a fast-paced, high-performance environment * Be computer savvy * Excellent written, verbal and presentation skills * Well organized with effective time and activity management skills * Ability to apply entrepreneurial strengths in a driven, forward-thinking manner * Ability to close business while achieving a high level of customer and partner satisfaction * Execute the role with the utmost professionalism and in a way that aligns to Fortinet's core values * The Regional Account Manager is required to spend more than 50% of their time outside of their office or home office engaged in selling, including travel as needed to make a sale. Preferred Qualifications * Public/private cloud experience is a plus * Experience with multi-tier distribution a plus. * Experience in networking, security and/or public/private cloud a plus
$120k-158k yearly est. Auto-Apply 60d+ ago
Senior Account Executive - Southeast Region
Rocket Software 4.5
Remote
It's fun to work in a company where people truly BELIEVE in what they're doing! The Senior Account Executive is an enterprise software sales professional who sells a platform of software solutions to Global 1000 clients. This individual understands strategic selling to executives in large companies, has outstanding communication skills and existing customer relationships. This individual will also understand Mainframe & IBMi products and technology. The Senior Account Executive will proactively prospect and lead meetings with customers on a regular basis. Essential Duties and Responsibilities: Sell a portfolio of infrastructure and application software, primarily in the Mainframe and IBMi space, that optimizes and modernizes enterprise systems. Work closely with Field Marketing to develop prospects and events. Lead sales campaigns with the extended team of Rocket sales engineers, marketing and lab groups. Ensure best-in-class customer sales satisfaction and reference-ability with our customers. Meet revenue targets and strategic objectives, including the growth of the sales pipeline while creating territory plans. Utilize Salesforce tools to maintain weekly, monthly and quarterly sales forecasts. Work with management to negotiate pricing and contract terms. Serve as a trusted advisor to customer business and IT leaders, aggressively shaping opportunities early in the sales cycle. Advance opportunities into profitable revenue growth for the company. Demonstrate breadth and depth of knowledge in aligning the company's capabilities to business and IT priorities and positioning relative to competitors. Advocate for customer needs during sales cycle and in addressing any delivery issues Research and understand each customer's industry and business, strategies and challenges. Required Qualifications: 8+ years of sales experience in solution software to Global 1000 clients. Successful track record and sales experience with Mainframe & IBMi technology and products. Ability to adapt to a situation with impeccable honesty, integrity, and business and work ethics. Work in a company with a sales culture that supports and rewards high achievers. Proactively tackle difficult problems, often with a new perspective. Ability to articulate a vision, influence others, plan and organize resources and deliver results. Strive to exceed expectations and work independently. Have the business acumen and experience to navigate large, complex customers with a portfolio product line. Preferred Qualifications: Demonstrated history as a consistent top performer, selling software solutions to senior executives with quotas in excess of $2M, selling large transactions. Hunter who will proactively create and qualify new opportunities and meet customers in person every week. Experience with complex, multi-year subscription and perpetual licenses sales. Network of trusted relationships within the designated territory and the Southeast region. Ability to travel and meet with customers regularly. Education: Bachelor's Degree in Business or related field Travel Requirements: 50% of your time in the field working at tradeshows and meeting with customers/clients Information Security: Information security is everyone's responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role. Diversity, Inclusion & Equity: At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce. #LI-Remote #LI-MM1 Annual salary range for this position is between $103,027.00 - $128,784.10 gross before taxes.This position is eligible for commissions in accordance with the terms of the company's plan What Rocket Software can offer you in USA: Unlimited Vacation Time as well as paid holidays and sick time Health and Wellness coverage options for Rocketeers and dependents Life and disability coverage Fidelity 401(k) and Roth Retirement Savings with matching contributions Monthly student debt benefit program Tuition Reimbursement and Certificate Reimbursement Program opportunities Leadership and skills training opportunities EOE M/F/Vet/Disability. Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status. Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: ************ or send an email to *************************. We will make a determination on your request for reasonable accommodation on a case-by-case basis. As part of our commitment to a safe and trustworthy workplace, we include background and reference checks in our hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
$103k-128.8k yearly Auto-Apply 21d ago
Sr. Account-based Marketing (ABM) Manager
Cloudflare 3.7
San Francisco, CA jobs
About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! Locations - San Francisco, CA, Austin, TX, Seattle, WA and Denver, CO Role Summary We are seeking a strategic and experienced Senior Account Based Marketing Manager to lead 1:1 ABM for our largest and most strategic accounts. This critical role is responsible for driving hyper-personalized engagement and measurable revenue growth within a defined list of high-value targets. You will focus on engaging executive decision-makers at West Coast enterprise accounts, specifically hyperscale tech organizations. As a key member of the Americas ABM team, you will collaborate cross-functionally with our Value Team, Executive Briefing Team, References Team, and Field Marketing organization to deliver bespoke marketing plans, customized interactions, and customer-informed content, ensuring opportunity progression. This includes working hand-in-hand with Account Executives throughout the entire customer journey to deliver best in class marketing. Key Responsibilities Design and execute data-driven strategies and marketing plans for a defined portfolio of 10 strategic accounts. Conduct comprehensive research to develop tailored value propositions that drive personalized content, and executive-level messaging working with our Value and Product marketing teams. Updating positioning as needed. Own and execute full-funnel ABM campaigns for 1:1 accounts, including audience segmentation, and channel mix planning (display, paid social, direct mail, content syndication, and in-person experiences) that deliver personalized experiences. Work cross-functionally and coordinate with field/events teams to integrate in-person experiences into ABM initiatives seamlessly. Track and report on performance monthly and quarterly, sharing key metrics, engagement changes and new opportunities and applying these to marketing plans. Utilize and champion key marketing tools (e.g., Demandbase, Tableau, SFDC), and provide actionable reports to key stakeholders and leadership. Work across organizational teams effectively, including the broader marketing team, channel partners, and sales to drive effective collaboration through influence that provides seamless marketing from Cloudflare as one team. Required Qualifications Experience: 7+ years of progressive experience in B2B marketing in the high-tech sector, with at least 3+ years dedicated to 1:1 Account Based Marketing (ABM). Demonstrated ability to develop integrated campaigns, with the ability to adapt various marketing tactics as needed. Proven ability to work cross-functionally and collaborate effectively with Field Marketing, Campaigns and PM to shape revenue-driving programs. Strong understanding of customer lifecycle / buying cycles and account-based engagement strategies. Proven success in designing and executing 1:1 ABM programs for strategic accounts and c-level engagements, and a deep understanding of large account buying tendencies. Previous Hands-on experience with core ABM & Marketing technologies, including DemandBase, Marketo, Salesforce. Exceptional written and verbal communication skills, including the ability to convey strategic imperatives to executive level stakeholders. Proven capacity for independent ownership and execution, proactively managing priorities and aligning with cross-functional teams for efficient and effective work without hands-on guidance. ITSMA certification, a plus. Clear understanding of ITSMA framework principles including building Reputation, Relationships, and Revenue. Bachelors Degree, or equivalent. Compensation Compensation may be adjusted depending on work location For San Francisco based hires: Estimated annual salary of $148,000 - $180,000 For Seattle, WA based hires: Estimated annual salary of $141,000 - $173,000 For Denver, CO based hires: Estimated annual salary of $135,000 - $165,000 Equity This role is eligible to participate in Cloudflare's equity plan. Benefits Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S. Health & Welfare Benefits Medical/Rx Insurance Dental Insurance Vision Insurance Flexible Spending Accounts Commuter Spending Accounts Fertility & Family Forming Benefits On-demand mental health support and Employee Assistance Program Global Travel Medical Insurance Financial Benefits Short and Long Term Disability Insurance Life & Accident Insurance 401(k) Retirement Savings Plan Employee Stock Participation Plan Time Off Flexible paid time off covering vacation and sick leave Leave programs, including parental, pregnancy health, medical, and bereavement leave What Makes Cloudflare Special? We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers--at no cost. Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you'd like to be a part of? We'd love to hear from you! This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at ***************** or via mail at 101 Townsend St. San Francisco, CA 94107.
$148k-180k yearly Auto-Apply 60d+ ago
Senior Account Executive
Rocket Software 4.5
Remote
It's fun to work in a company where people truly BELIEVE in what they're doing! The Senior Account Executive is an enterprise software sales professional who sells a platform of software solutions to Global 1000 clients. This individual understands executive selling into large companies, outstanding communication skills and brings current relationships. Proactively prospecting and leading meetings with customers weekly. Essential Duties and Responsibilities: Sell a portfolio of infrastructure and application software that optimizes and modernizes enterprise systems. Work closely with Field Marketing to develop prospects and events. Lead sales campaigns with the extended team of Rocket sales engineers, marketing and lab groups. Ensure best-in-class customer sales satisfaction and reference-ability with our customers. Meets revenue targets and strategic objectives, including growing the sales pipeline, creating territory plans. Actively use Salesforce and maintain weekly, monthly and quarterly sales forecasts. Work with management to negotiate pricing and contact terms. Serve as a trusted advisor to customer business and IT leaders, aggressively shape opportunities early in the sales cycle. Advance opportunities into profitable revenue growth for the company. Demonstrate breadth and depth of knowledge in aligning the company's capabilities to business and IT priorities and positioning relative to competitors. Advocate for customer needs during sales cycle and in addressing any delivery issues Research and understand each customer's industry and business, strategies and challenges. Required Qualifications: 8+ years of sales experience in solution software to Global 1000 clients. Ability to adapt to the situation, impeccable honesty, integrity, and ethics. Work in a company with a sales culture that supports and rewards high achievers. Proactively tackles difficult problems often with a new perspective. Can articulate a vision, influence others, plan and organize resources and deliver the results. Strive to exceed expectations and able to work independently. Has the business acumen and experience to navigate large, complex customers with a portfolio product line. Commitment to Rocket Core values of empathy, humanity, trust and love. Preferred Qualifications: Demonstrated history as a consistent top performer selling software solutions to senior executives with quotas in excess of 2M, selling large transactions. Hunter who will proactively create and qualify new opportunities and meet customers in person every week. Experience with complex, multi-year subscription and perpetual licenses sales. Network of trusted relationships within designated region Education: Bachelor's Degree in Business or related field Travel Requirements: 50% of your time in the field working at tradeshows and meeting with customers/clients Information Security: Information security is everyone's responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role. Diversity, Inclusion & Equity: At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce. #LI-Remote #LI-MM1 .This position is eligible for commissions in accordance with the terms of the company's plan What Rocket Software can offer you in USA: Unlimited Vacation Time as well as paid holidays and sick time Health and Wellness coverage options for Rocketeers and dependents Life and disability coverage Fidelity 401(k) and Roth Retirement Savings with matching contributions Monthly student debt benefit program Tuition Reimbursement and Certificate Reimbursement Program opportunities Leadership and skills training opportunities EOE M/F/Vet/Disability. Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status. Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: ************ or send an email to *************************. We will make a determination on your request for reasonable accommodation on a case-by-case basis. As part of our commitment to a safe and trustworthy workplace, we include background and reference checks in our hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
$100k-126k yearly est. Auto-Apply 31d ago
Sr Strategic Account Manager, Major US Telco
Red Hat 4.6
Remote
About the job: Red Hat is looking for a Senior Strategic Account Manager to join our North American Telco Sales team in Kansas City or WA State, supporting one of its largest, most important, and innovative telecommunications customers. In this role, you will lead and grow Red Hat's relationship across regional and national teams, with a focus on driving adoption of Red Hat's full portfolio, including Automation, Cloud Platforms, AI, Professional Services, middleware, and partner-led technologies. You'll be responsible for developing and executing a strategic account plan to expand Red Hat's footprint and influence within multiple lines of business. The ideal candidate has strong enterprise software sales experience, a deep understanding of the telecom industry, and a proven ability to build trusted, value-based relationships with both business and technical stakeholders. What you will do: Lead account strategy, sales execution, and relationship management across the Pacific Northwest, Dallas, Texas, and Kansas City. Identify opportunities to position Red Hat's full suite of open hybrid cloud solutions, including Red Hat OpenShift, Ansible Automation, OpenShift AI, Telco Service offerings, and middleware offerings. Drive cross-functional alignment across Red Hat's sales, solutions architecture, and customer success teams to support long-term account growth. Collaborate closely with key stakeholders to understand business initiatives and align Red Hat solutions to deliver measurable outcomes. Maintain a robust pipeline, manage forecasting, and consistently meet or exceed revenue targets. What you will bring: 8+ years of enterprise software sales experience, with a strong established track record of managing large strategic accounts. Deep understanding of the telecommunications industry, preferably with direct experience working with or selling to similar Tier 1 Telco carriers. Strong ability to navigate complex customer environments and influence executive decision-makers. Proven success in driving multi-product sales and leading cross-sell efforts. - Excellent communication, negotiation, and presentation skills. Ability to travel regularly to customer locations across the Pacific Northwest, Dallas TX and Kansas City. Experience in consultative customer engagement with either a major enterprise software company or in the sales division of an enterprise software reseller - Outstanding written and verbal communication skills Fluent language skills in English Solutions sales mentality in an environment with multiple offerings and services. - Ability to work seamlessly with global cross-functional teams to achieve success on behalf of customers Excellent balance of strategic and tactical skills #LI-JR1 The salary range for this position is $267,280.00 - $441,160.00 (inclusive of base pay + target incentive compensation). Actual offer will be based on your qualifications. Pay Transparency Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat's compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience. About Red Hat Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Benefits ● Comprehensive medical, dental, and vision coverage ● Flexible Spending Account - healthcare and dependent care ● Health Savings Account - high deductible medical plan ● Retirement 401(k) with employer match ● Paid time off and holidays ● Paid parental leave plans for all new parents ● Leave benefits including disability, paid family medical leave, and paid military leave ● Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more! Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States. Inclusion at Red Hat Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.
$94k-124k yearly est. Auto-Apply 3d ago
Technical Account Manager, Network Services
Cloudflare 3.7
San Francisco, CA jobs
About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! Job Location: Seattle, WA About the department The Customer Success Team resolves complex issues and answers technical inquiries across various channels, supporting users from individual bloggers to global enterprises. At Cloudflare, Technical Account Managers (TAMs) provide high-level support, ensuring a seamless customer experience. As the eyes and ears of the company, TAMs relay customer feedback to drive service improvements and future product development. What you'll do The Technical Account Manager will own the post-contract end-to-end support experience for Cloudflare's most strategic customers, to unblock post-go-live technical support challenges. They are a dedicated technical primary point of contact for our top-tier Enterprise customers. TAM's responsibilities are to manage and monitor support interactions, serve as an internal advocate for customers, respond to customer escalations, and proactively escalate issues as needed. TAMs meet regularly with their respective customer(s) and provide proactive recommendations that support customers' requirements, roadmap, and ongoing technical needs, partnering with the Customer Success and Account Team members. To be successful in this role, you must possess strong customer service and leadership skills, be a self-starter, be committed to ongoing self-education, be able to collaborate across organizations and have excellent technical problem-solving skills. As a TAM aligned with Cloudflare's Network Services products and with a working understanding of Layer 3 and 4 functionality, you'll closely engage with customers who integrate these solutions into their Cloudflare configuration, addressing their primary support needs. Responsibilities Serve as primary technical support contact. Maintain a cooperative relationship with all cross-functional resources, such as product, engineering, and customer account teams comprising Account Executives, Customer Success, Professional Services, and Partners throughout every sales phase. Collaborate with the Account Team, as well as Engineering and Product, to help ensure high customer satisfaction by providing world-class dedicated support throughout the entire life of the customer partnership. Provide product and engineering teams with customer feedback to help identify Support challenges and opportunities. Have a holistic and dynamic view of customer's environment and use of Cloudflare products, including the customer deployment topology, expert resolution for all support issues, and proactive advice for long-term improvements. Create and deliver Quarterly Support Reviews including SLA adherence, top ticket drivers, ticket deep dives, and incident reviews. Ability to travel up to 25% of the time. Ability to work one weekend every quarter. Proactively engage with the account team during strategic deal closure and throughout the lifecycle of the customer. Point of escalation during business hours, and backup point of escalation for Cloudflare TAMs in other regions during their off hours. Understand client sentiment, own internal and customer facing escalations, and provide product support. Ensure support tickets are solved in a timely manner. Maintain and expand working technical knowledge of Cloudflare products. Single threaded owner of technical support issues, working with backend teams as needed. Work with global TAM's to ensure coverage on critical issues. Ensure rapid Incident response. Assist with preparing and communicating CSRs and formal documentation for incidents and major issues. Examples of desirable skills, knowledge and experience Understanding of networking and routing protocols (BGP, OSPF, IPSec, GRE, etc). Experience in security products and technologies (e.g Firewall, IPS, DDoS). Experience in system integration and multi-vendor environments & data center deployments. Basic troubleshooting skills (e.g. traceroute, WireShark, dig, cURL, etc.) towards identifying and escalating to the necessary teams to drive towards a solution. Minimum 8 years of previous experience in a customer-facing team with technical account management responsibilities. Have the business acumen of working with Fortune 500 companies and their leadership team. Fundamental understanding of how the Internet works, e.g. the OSI Model, Application and Network security, what a proxy is and how it works. Passionate about Cloudflare products, helping customers, and building strong relationships across organizations. Compensation Compensation may be adjusted depending on work location. For New York City, New Jersey, Washington, Washington D.C. and California (excluding Bay Area) based hires: Estimated annual salary of $142,000 - $174,000 Equity This role is eligible to participate in Cloudflare's equity plan. Benefits Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S. Health & Welfare Benefits Medical/Rx Insurance Dental Insurance Vision Insurance Flexible Spending Accounts Commuter Spending Accounts Fertility & Family Forming Benefits On-demand mental health support and Employee Assistance Program Global Travel Medical Insurance Financial Benefits Short and Long Term Disability Insurance Life & Accident Insurance 401(k) Retirement Savings Plan Employee Stock Participation Plan Time Off Flexible paid time off covering vacation and sick leave Leave programs, including parental, pregnancy health, medical, and bereavement leave What Makes Cloudflare Special? We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers--at no cost. Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you'd like to be a part of? We'd love to hear from you! This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at ***************** or via mail at 101 Townsend St. San Francisco, CA 94107.
$142k-174k yearly Auto-Apply 60d+ ago
Technical Account Manager
Cloudflare 3.7
San Francisco, CA jobs
About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! Job Location: Austin, TX | Atlanta, GA | New York, NY | Washington DC About the department The Customer Success Team resolves complex issues and answers technical inquiries across various channels, supporting users from individual bloggers to global enterprises. At Cloudflare, Technical Account Managers (TAMs) provide high-level support, ensuring a seamless customer experience. As the eyes and ears of the company, TAMs relay customer feedback to drive service improvements and future product development. What you'll do The Technical Account Manager (TAM) owns the post-contract support experience for Cloudflare's top Enterprise customers, ensuring smooth operations and resolving technical challenges. As the primary technical contact, the TAM manages support interactions, escalations, and proactively advocates for customer needs. Collaborating with Customer Success and Account teams, they provide recommendations aligned with customer roadmaps and technical requirements. Success in this role requires strong customer service, leadership, and problem-solving skills, along with a solid understanding of Layer 3 and 4 networking. TAMs specializing in Network Services work closely with customers to optimize their Cloudflare configurations and address key support needs. Responsibilities Serve as primary technical support contact. Maintain a cooperative relationship with all cross-functional resources, such as product, engineering, and customer account teams comprising Account Executives, Customer Success, Professional Services, and Partners throughout every sales phase. Collaborate with the Account Team, as well as Engineering and Product, to help ensure high customer satisfaction by providing world-class dedicated support throughout the entire life of the customer partnership. Provide product and engineering teams with customer feedback to help identify Support challenges and opportunities. Have a holistic and dynamic view of customer's environment and use of Cloudflare products, including the customer deployment topology, expert resolution for all support issues, and proactive advice for long-term improvements. Create and deliver Quarterly Support Reviews including SLA adherence, top ticket drivers, ticket deep dives, and incident reviews. Ability to travel up to 25% of the time. Ability to work one weekend every quarter. Proactively engage with the account team during strategic deal closure and throughout the lifecycle of the customer. Point of escalation during business hours, and backup point of escalation for Cloudflare TAMs in other regions during their off hours. Understand client sentiment, own internal and customer facing escalations, and provide product support. Ensure support tickets are solved in a timely manner. Maintain and expand working technical knowledge of Cloudflare products. Single threaded owner of technical support issues, working with backend teams as needed. Work with global TAM's to ensure coverage on critical issues. Ensure rapid Incident response. Assist with preparing and communicating CSRs and formal documentation for incidents and major issues. Examples of desirable skills, knowledge and experience Understanding of networking and routing protocols (BGP, OSPF, IPSec, GRE, etc). Experience in security products and technologies (e.g Firewall, IPS, DDoS). Experience in system integration and multi-vendor environments & data center deployments. Basic troubleshooting skills (e.g. traceroute, WireShark, dig, cURL, etc.) towards identifying and escalating to the necessary teams to drive towards a solution. Minimum 8 years of previous experience in a customer-facing team with technical account management responsibilities. Have the business acumen of working with Fortune 500 companies and their leadership team. Fundamental understanding of how the Internet works, e.g. the OSI Model, Application and Network security, what a proxy is and how it works. Passionate about Cloudflare products, helping customers, and building strong relationships across organizations. Compensation Compensation may be adjusted depending on work location. For New York City, New Jersey, Washington, Washington D.C. and California (excluding Bay Area) based hires: Estimated annual salary of $142,000 - $174,000 Equity This role is eligible to participate in Cloudflare's equity plan. Benefits Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S. Health & Welfare Benefits Medical/Rx Insurance Dental Insurance Vision Insurance Flexible Spending Accounts Commuter Spending Accounts Fertility & Family Forming Benefits On-demand mental health support and Employee Assistance Program Global Travel Medical Insurance Financial Benefits Short and Long Term Disability Insurance Life & Accident Insurance 401(k) Retirement Savings Plan Employee Stock Participation Plan Time Off Flexible paid time off covering vacation and sick leave Leave programs, including parental, pregnancy health, medical, and bereavement leave What Makes Cloudflare Special? We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers--at no cost. Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you'd like to be a part of? We'd love to hear from you! This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at ***************** or via mail at 101 Townsend St. San Francisco, CA 94107.
$142k-174k yearly Auto-Apply 60d+ ago
Account Executive
Rocket Software 4.5
Remote
It's fun to work in a company where people truly BELIEVE in what they're doing! The ISV Account Executive is an enterprise software sales professional who sells a platform of software solutions to Independent Software Vendors that deploy applications reliant on Rocket COBOL. This individual understands executive selling into large companies, can manage contractual licensing, is proficient in technology software sales and has outstanding communication skills. Essential Duties and Responsibilities: Manages the COBOL technology roadmap discussions with our ISV partners. Supports sales campaigns to the ISV application teams and aligns wit the extended team of Rocket sales engineers, marketing and lab groups. Aligns existing and new contract terms to the ISV's unique go-to-market sales approaches Ensure best-in-class customer sales satisfaction and reference-ability with our customers. Meet revenue targets and strategic objectives, including growing the sales pipeline, creating territory plans. Actively use Salesforce and maintain weekly, monthly and quarterly sales forecasts. Work with management to negotiate pricing and contact terms. Serve as a trusted advisor to customer business and IT leaders, aggressively shape opportunities early in the sales cycle. Advance opportunities into profitable revenue growth for the company. Demonstrate breadth and depth of knowledge in aligning the company's capabilities to business and IT priorities and positioning relative to competitors. Required Qualifications: 5+ years of sales experience in solution software to Global 1000 clients Ability to adapt to the situation, impeccable honesty, integrity, and ethics. Work in a company with a sales culture that supports and rewards high achievers. Proactively tackles difficult problems often with a new perspective. Can articulate a vision, influence others, plan and organize resources and deliver the results. Strive to exceed expectations and able to work effectively with Sales Management support. Has the business acumen and experience to navigate mid-size customers with a portfolio product line. Commitment to Rocket Core values of empathy, humanity, trust and love. Information Security: Information security is everyone's responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role. Diversity, Inclusion & Equity: At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce. #-LI-SD1 #LI-Remote Annual salary range for this position is between $79,627.00 - $99,533.91 gross before taxes.This position is eligible for commissions in accordance with the terms of the company's plan What Rocket Software can offer you in USA: Unlimited Vacation Time as well as paid holidays and sick time Health and Wellness coverage options for Rocketeers and dependents Life and disability coverage Fidelity 401(k) and Roth Retirement Savings with matching contributions Monthly student debt benefit program Tuition Reimbursement and Certificate Reimbursement Program opportunities Leadership and skills training opportunities EOE M/F/Vet/Disability. Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status. Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: ************ or send an email to *************************. We will make a determination on your request for reasonable accommodation on a case-by-case basis. As part of our commitment to a safe and trustworthy workplace, we include background and reference checks in our hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
$79.6k-99.5k yearly Auto-Apply 13d ago
Technical Account Manager - Openshift
Red Hat 4.6
Remote
About The Job Red Hat's Technical Services team is looking for an enterprise-level engineer to join us remotely as an OpenShift Technical Account Manager (TAM) in the U.S. Pacific or Mountain Time Zone. In this role, you will work with a small set of enterprise customers to provide direct technical and architectural guidance for the Red Hat OpenShift Container Platform. At Red Hat, customer support includes far more than just “break-fix” solutions. Customers get industry-leading resources that enable their technical environments to run efficiently, so they can focus on growing their businesses. Technical account management is a premium support offering that builds, maintains, and grows long-lasting customer loyalty between Red Hat and our customers. You will forge relationships with your customers, develop a deep technical understanding of their Red Hat implementation, share technical best practices and act as point of contact for any major incidents, managing the customer's expectations and communications through resolution of such incidents. You will tailor support for each customer's environment, facilitate collaboration with their other vendors and advocate on their behalf. At the same time, you'll work closely with our engineering, research and development, product management, and technical support teams to debug, test, and resolve issues. The ideal TAM is a team player, enjoys working hard, exhibits professionalism, is dedicated to meeting and exceeding expectations, building relationships, has excellent collaboration skills, is able to learn new technologies quickly and uses their time efficiently. What You Will Do • Support enterprise customers in implementing automated and containerized cloud application platform solutions • Learn new technologies quickly, including topics like container orchestration, container registries, container build strategies, and microservices on container platforms • Develop relationships with key business and IT stakeholders and become an expert on a customer's implementation by understanding their top business goals and priorities • Perform technical reviews and share knowledge to proactively identify and prevent issues • Gain understanding of customer technical infrastructures, hardware, and offerings and serve as a customer advocate within Red Hat • Collaborate with the engineering, research and development, product management, and technical support teams • Create customer engagement plans and keep the documentation on the customer's environment updated • Create documentation regarding customer issues and technical details on how to resolve them • Manage and grow customer relationships by delivering attentive, relationship-based support • Build trust with customers and serve as their advocate within Red Hat • Forewarn customers of technology changes or potential disruptions to their service and advice on mitigation strategies. • Provide advice and guidance to customers about their current and future Red Hat products • Troubleshoot technical issues and drive issue escalation with Red Hat and customer teams • Complete analysis and present periodic reviews of operational performance to customer leadership • Engage with Red Hat's field teams, customers, and partners to ensure a positive cloud technology experience and a successful outcome resulting in long-term enterprise success • Communicate how specific Red Hat cloud solutions and our cloud roadmap align to customer use cases • Travel occasionally to visit regional customers What You Will Bring • 5+ years of experience working in a support, development, engineering, IT, or a quality assurance organization • Administration experience with Platform-as-a-Service (PaaS) cloud solutions like Red Hat OpenShift Container Platform • Expertise in enterprise cloud solutions like Platform-as-a-Service (PaaS), containers, Kubernetes, cloud management, and IT automation • Ability to manage and grow existing enterprise customer relationships by delivering proactive, relationship-based support • Competent comprehension of enterprise architecture and strategic business drivers • Ability to manage multiple issues and projects with shifting priorities and timelines • Outstanding written and verbal communication skills and ability to convey complex information to customers clearly and concisely in English • Ability to travel for customer visits and events within the region • Residence within the U.S. Pacific or Mountain Time Zone • Bachelor's degree or an equivalent in a technology-related discipline, ideally computer science or engineering is a plus • Experience working in DevOps environments preferred • Good comprehension of continuous integration (CI) and continuous delivery (CD) concepts a plus • Familiarity with source code management tools like Git or SVN preferred • Red Hat Certified Engineer (RHCE) a plus The salary range for this position is $94,550.00 - $151,170.00. Actual offer will be based on your qualifications. Pay Transparency Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat's compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience. About Red Hat Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Benefits ● Comprehensive medical, dental, and vision coverage ● Flexible Spending Account - healthcare and dependent care ● Health Savings Account - high deductible medical plan ● Retirement 401(k) with employer match ● Paid time off and holidays ● Paid parental leave plans for all new parents ● Leave benefits including disability, paid family medical leave, and paid military leave ● Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more! Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States. Inclusion at Red Hat Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.
$94.6k-151.2k yearly Auto-Apply 4d ago
Technical Account Manager - Openshift
Red Hat 4.6
Remote
This is a technical services role, focused at helping facilitate adoption and proper usage of Red Hat technologies, while achieving success with customer business objectives. This is not a sales role. You will work with a small set of key enterprise customers. You will work closely with them to gain an understanding of their IT infrastructure, internal processes, and business needs. You will provide a premium level of engagement that builds, maintains, and grows long-lasting customer loyalty. You will identify trends in customer usage of our technologies and within their industry that can provide valuable insight to your customers. You will help facilitate technical support to your customers. You will facilitate collaboration with other vendors. You will be an advocate internally within Red Hat on behalf of your customers. This particular opening is focused on assisting customers with our Red Hat Openshift product. However, we may adjust the duties to cover other Red Hat technologies if necessary. What You Will Do Support enterprise customers that are implementing or using Red Hat Openshift solutions Manage and grow customer relationships through attentive, relationship-based support Visit customer sites as needed and ensure exceptional service experience Gain a comprehensive understanding of customer technical infrastructures, environments, hardware, and product usage Serve as the primary customer advocate within Red Hat, facilitating communication and collaboration across teams Deliver Red Hat portfolio roadmap updates and assist customers with product upgrades and implementation Perform technical reviews to identify and prevent issues and then use those discoveries to proactively improve the customer experience Collaborate with our support team on customer support requests, including joining calls, interacting via email, and performing technical troubleshooting Oversee and report on customer cases, maintaining clear and concise documentation Collaborate with engineering, R&D, product management, and technical support teams Rapidly learn and stay current with new technologies, including container orchestration, registries, build strategies, microservices, and automation environments Acquire and maintain Red Hat certifications on technologies relevant to your customers Create and maintain technical documentation for issue resolution and knowledge sharing What You Will Bring Experience in a technical support, software development or engineering, or quality assurance organization Extensive technical knowledge of Red Hat Openshift or similar container technologies Ability to manage and grow existing customer relationships by delivering proactive, relationship-based support Outstanding verbal and written communication skills Ability to convey complex information to customers clearly and concisely Ability to manage multiple issues and projects Bachelor's degree in a technology-related discipline is preferred Residence within the U.S. Central or Eastern Time Zone Software engineering background; experience with RPM-based Linux technologies Experience with Linux system administration, preferably Red Hat Enterprise Linux (RHEL) or a derivative Experience working in DevOps environments preferred Experience with container technologies such as Docker, Podman, and Kubernetes preferred Experience deploying applications in cloud environments and developing containerized applications a plus Good comprehension of continuous integration (CI) and continuous delivery (CD) concepts preferred The salary range for this position is $94,550.00 - $151,170.00. Actual offer will be based on your qualifications. Pay Transparency Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat's compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience. About Red Hat Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Benefits ● Comprehensive medical, dental, and vision coverage ● Flexible Spending Account - healthcare and dependent care ● Health Savings Account - high deductible medical plan ● Retirement 401(k) with employer match ● Paid time off and holidays ● Paid parental leave plans for all new parents ● Leave benefits including disability, paid family medical leave, and paid military leave ● Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more! Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States. Inclusion at Red Hat Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.
$94.6k-151.2k yearly Auto-Apply 3d ago
Consulting Services Sales Manager - Financial Services Industry
Red Hat 4.6
Remote
About The Job Red Hat FSI Service is adding a Consulting Services Account Specialist to be part of the services selling team covering the largest financial services institutions across North America. As an Account Specialist, you will help oversee the successful delivery of projects under your management from kickoff to closeout, including determining scope details and monitoring the project's progress to ensure that it conforms to customer expectations and contractual agreements. You'll also help identify and qualify new business opportunities and work with Red Hat's Sales team to formulate account strategies that promote product adoption and revenue growth. You will partner with Red Hat's sales representatives to guide consulting sales opportunities from qualification to closing while managing all assigned projects and resources, focusing on meeting revenue, margin, and booking goals across our Services Portfolio. You'll also be responsible to provide support for escalations, manage customer governance conversations, and coordinate with the general team of architects and project managers within your region. You'll need to have a good foundation of technical knowledge, as well as project and scope management expertise, as you'll establish the technical and non-technical enablement needs for the Consulting team. What You Will Do • Sell Red Hat's services and solutions using the business requirements of your customers to create unique technical offerings, including focuses across AI, virtualization, automation, and containers • Meet bookings ACV targets for Red Hat consulting, training, and technical account management offerings • Grow your territory through the development of internal business partnerships with the field sales team and alliance and partner programs • Design and implement effective, high-impact technical and business solutions for Red Hat's customers with a focus on Red Hat OpenShift Container Platform • Accurately and consistently provide revenue and booking forecasts for your territory • Manage revenue and booking goals across all practices; meet margin and use targets • Ensure successful delivery of all projects by being involved in change management, planning, and governance meetings with the customer • Coordinate customer managers who manage consultants, fostering a culture of collaboration within your team Working closely with Red Hat sellers and delivery, you will be expected to do the following: • Independently handle assigned accounts to identify service opportunities • Support the preparation and delivery of proposals, ensuring alignment with customer needs • Respond to inquiries related to consulting, training, and technical services • Track sales activities and maintain accurate records in CRM systems • Report revenue forecasts and opportunity pipeline to leadership • Collaborate with cross-functional teams to ensure successful service engagements • Sell and manage complex, multi-product solutions using Red Hat Technical Decision Point and Services Delivery Frameworks • Grow your revenue base on a quarterly basis • Manage escalations without supervision • Assist with negotiating Red Hat's master services agreements and statements of work with the customers and the legal team What You Will Bring • Knowledge of technical or business consulting practices • Experience in banking or financial services is a plus • Experience in project delivery • Experience with internal or external sales • Ability to architect complex solutions using multiple offerings and technologies to deliver requested business value • Experience adhering to agile methodologies within project teams • Knowledge of application development or cloud solutions creation and delivery • Experience in and willingness to speak at public conferences and meetups Note: This role may come into contact with confidential or sensitive customer information requiring special treatment in accordance with Red Hat policies and applicable privacy laws. The salary range for this position is $260,330.00 - $429,590.00 (inclusive of base pay + target incentive compensation). Actual offer will be based on your qualifications. Pay Transparency Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat's compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience. About Red Hat Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Benefits ● Comprehensive medical, dental, and vision coverage ● Flexible Spending Account - healthcare and dependent care ● Health Savings Account - high deductible medical plan ● Retirement 401(k) with employer match ● Paid time off and holidays ● Paid parental leave plans for all new parents ● Leave benefits including disability, paid family medical leave, and paid military leave ● Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more! Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States. Inclusion at Red Hat Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.
$110k-139k yearly est. Auto-Apply 10d ago
Account Executive
Rocket Software 4.5
Sacramento, CA jobs
**It's fun to work in a company where people truly BELIEVE in what they're doing!** The ISV Account Executive is an enterprise software sales professional who sells a platform of software solutions to Independent Software Vendors that deploy applications reliant on Rocket COBOL. This individual understands executive selling into large companies, can manage contractual licensing, is proficient in technology software sales and has outstanding communication skills. **Essential Duties and Responsibilities:** + Manages the COBOL technology roadmap discussions with our ISV partners. + Supports sales campaigns to the ISV application teams and aligns wit the extended team of Rocket sales engineers, marketing and lab groups. + Aligns existing and new contract terms to the ISV's unique go-to-market sales approaches + Ensure best-in-class customer sales satisfaction and reference-ability with our customers. + Meet revenue targets and strategic objectives, including growing the sales pipeline, creating territory plans. + Actively use Salesforce and maintain weekly, monthly and quarterly sales forecasts. + Work with management to negotiate pricing and contact terms. + Serve as a trusted advisor to customer business and IT leaders, aggressively shape opportunities early in the sales cycle. Advance opportunities into profitable revenue growth for the company. + Demonstrate breadth and depth of knowledge in aligning the company's capabilities to business and IT priorities and positioning relative to competitors. **Required Qualifications:** + 5+ years of sales experience in solution software to Global 1000 clients + Ability to adapt to the situation, impeccable honesty, integrity, and ethics. + Work in a company with a sales culture that supports and rewards high achievers. + Proactively tackles difficult problems often with a new perspective. + Can articulate a vision, influence others, plan and organize resources and deliver the results. + Strive to exceed expectations and able to work effectively with Sales Management support. + Has the business acumen and experience to navigate mid-size customers with a portfolio product line. + Commitment to Rocket Core values of empathy, humanity, trust and love. **Information Security:** Information security is everyone's responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role. **Diversity, Inclusion & Equity:** At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce. \#-LI-SD1 \#LI-Remote Annual salary range for this position is between $79,627.00 - $99,533.91 gross before taxes. This position is eligible for commissions in accordance with the terms of the company's plan **What Rocket Software can offer you in USA:** **Unlimited Vacation Time as well as paid holidays and sick time** **Health and Wellness coverage options for Rocketeers and dependents** **Life and disability coverage** **Fidelity 401(k) and Roth Retirement Savings with matching contributions** **Monthly student debt benefit program** **Tuition Reimbursement and Certificate Reimbursement Program opportunities** **Leadership and skills training opportunities** EOE M/F/Vet/Disability. Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status. Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: ************ or send an email to *************************. We will make a determination on your request for reasonable accommodation on a case-by-case basis. As part of our commitment to a safe and trustworthy workplace, we include background and reference checks in our hiring process. _It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability._ _If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!_ Companies around the world trust Rocket to solve their most complex business challenges by powering their critical infrastructure, business processes, and data. We help extend the value of these assets, enabling our customers to embrace the potential of cloud and mobile computing, advanced analytics, and the innovations of tomorrow. From the clothes we wear to the cars we drive, Rocket solutions power the back-end systems that thousands of brands rely on every day. At Rocket, software is about more than just code-it's about people. We are passionate problem-solvers, working to make a difference for others. Our foundation is built on empathy, humanity, trust, and love, and we strive to embody these core values in everything we do. Whether we're serving our customers, partners, or fellow Rocketeers, we are committed to treating everyone with the respect and care they deserve. Founded in 1990, Rocket Software is headquartered in Waltham, Massachusetts, and has 20 offices worldwide, bringing people and technology together to build a better future.
$79.6k-99.5k yearly 12d ago

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Updated January 9, 2026

Account Manager jobs at Fastly - 41 jobs

Senior Enterprise Account Manager

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Account Executive

Technical Account Manager - Openshift

Technical Account Manager - Openshift

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Account Executive

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