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  • Data Center Facility Operations Manager

    Amazon Data Services, Inc. 4.7company rating

    Hermiston, OR jobs

    AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Key job responsibilities - Oversee all aspects of the data center's critical physical infrastructure. Maintain high availability and performance while ensuring that all work performed within the site is done to high quality without impact to internal/external customers and maintain service level agreements. - Manage on-site teams of 24x7 shift technicians, sub-contractors and vendors ensuring that all work performed is in accordance with established practices, procedures and safety protocols. - Drive safety and security culture and compliance within the team - Hire, coach, and promote team members. Responsible for team's career development and performance management - Promotes healthy team culture and peak morale - Effectively and efficiently manage the operations budget and expenditures. - Engage in improvement projects, often requiring reaching out to a variety of support teams, and drive them from conception to completion. - Act as an escalation point for all facilities-related issues. Oversee operation and management of routine and emergency services on a variety of critical systems such as: switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc. - Utilize root cause analysis and troubleshooting/problem solving skills - Respond to out-of-hours emergency calls. - Role may support more than one location/site. - May assist in the build out of new facilities and assist in projects to increase current facility efficiency - Utilize Microsoft Excel, Word, Outlook and other basic administrative tools to perform day to day tasks Physical Requirements: Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodations: - Participate in group lifts for 40+ pounds - Maintain balance and perform construction tasks while on a ladder - Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position - Work in an environment requiring provided ear protection A day in the life We are seeking an energetic Data Center Facility Manager to serve as a technical resource and leader within Amazon data centers. The position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. The Data Center Facility Manager will oversee operations and management of technicians responsible for routine and emergency services on a variety of critical systems such as: switch gear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc. They will assist in maintaining a high reliability and performance while keeping operating costs in facilities at a minimum. This equipment supports mission-critical servers and must maintain better than 99.999% uptime. About the team Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. BASIC QUALIFICATIONS- High school or equivalent diploma - 4+ years experience in a management position with 5 or more direct reports - 5+ years of relevant work experience in a data center or other mission critical environment with knowledge in UPS, Generators, HVAC, Evaporators and other critical infrastructure OR 7+ years of Technical (Military/Trade School) training and/or experience PREFERRED QUALIFICATIONS- Advanced electrical or mechanical certifications (Bachelor's degree or higher in a relevant engineering discipline) - 5+ years experience in a management position with 5 or more direct reports - 7+ years experience working in a data center or other mission critical environment with an emphasis on building and equipment operation - An excellent understanding of the electrical and mechanical systems involved in critical data center operations including systems such as feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU units, chillers, pumps, air handling units, and CRAHU units - Strong verbal and written communication skills, technical writing or business justifications (white paper experience) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $119,400/year in our lowest geographic market up to $227,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
    $119.4k-227.8k yearly 4d ago
  • Data Center Facility Operations Manager

    Amazon Data Services, Inc. 4.7company rating

    Boardman, OR jobs

    AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Key job responsibilities - Oversee all aspects of the data center's critical physical infrastructure. Maintain high availability and performance while ensuring that all work performed within the site is done to high quality without impact to internal/external customers and maintain service level agreements. - Manage on-site teams of 24x7 shift technicians, sub-contractors and vendors ensuring that all work performed is in accordance with established practices, procedures and safety protocols. - Drive safety and security culture and compliance within the team - Hire, coach, and promote team members. Responsible for team's career development and performance management - Promotes healthy team culture and peak morale - Effectively and efficiently manage the operations budget and expenditures. - Engage in improvement projects, often requiring reaching out to a variety of support teams, and drive them from conception to completion. - Act as an escalation point for all facilities-related issues. Oversee operation and management of routine and emergency services on a variety of critical systems such as: switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc. - Utilize root cause analysis and troubleshooting/problem solving skills - Respond to out-of-hours emergency calls. - Role may support more than one location/site. - May assist in the build out of new facilities and assist in projects to increase current facility efficiency - Utilize Microsoft Excel, Word, Outlook and other basic administrative tools to perform day to day tasks Physical Requirements: Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodations: - Participate in group lifts for 40+ pounds - Maintain balance and perform construction tasks while on a ladder - Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position - Work in an environment requiring provided ear protection A day in the life We are seeking an energetic Data Center Facility Manager to serve as a technical resource and leader within Amazon data centers. The position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. The Data Center Facility Manager will oversee operations and management of technicians responsible for routine and emergency services on a variety of critical systems such as: switch gear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc. They will assist in maintaining a high reliability and performance while keeping operating costs in facilities at a minimum. This equipment supports mission-critical servers and must maintain better than 99.999% uptime. About the team Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- High school or equivalent diploma - 4+ years experience in a management position with 5 or more direct reports - 5+ years of relevant work experience in a data center or other mission critical environment with knowledge in UPS, Generators, HVAC, Evaporators and other critical infrastructure OR 7+ years of Technical (Military/Trade School) training and/or experience PREFERRED QUALIFICATIONS- Advanced electrical or mechanical certifications (Bachelor's degree or higher in a relevant engineering discipline) - 5+ years experience in a management position with 5 or more direct reports - 7+ years experience working in a data center or other mission critical environment with an emphasis on building and equipment operation - An excellent understanding of the electrical and mechanical systems involved in critical data center operations including systems such as feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU units, chillers, pumps, air handling units, and CRAHU units - Strong verbal and written communication skills, technical writing or business justifications (white paper experience) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $119,400/year in our lowest geographic market up to $227,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
    $119.4k-227.8k yearly 4d ago
  • Senior Manager, Integrations (MuleSoft/EDI) - Hybrid (sponsorship available)

    CGS Business Solutions 4.7company rating

    Irvine, CA jobs

    CGS Business Solutions is committed to helping you, as an esteemed IT Professional, find the next right step in your career. We match professionals like you to rewarding consulting or full-time opportunities in your area of expertise. We are currently seeking Technical Professionals who are searching for challenging and rewarding jobs for the following opportunity: Lead the digital heartbeat behind a portfolio of high‑quality consumer products enjoyed by millions. As the Senior Integration Engineering Manager, you'll orchestrate a modern integration platform that connects global manufacturing lines with suppliers, partners, and customers-so every item that ships delivers on our promise to delight customers' customers. About the Company We develop and produce custom products and proprietary solutions trusted by leading brands worldwide. Core Values: Leadership - we set the pace for product innovation. Modern Integration Platform - we connect people, data, and systems seamlessly. Deliver for Customers - we win by helping our customers win. Key Responsibilities Shape the vision for our enterprise integration strategy, championing an API‑led, event‑driven architecture. Lead & mentor a high‑performing team of integration architects, developers, and analysts-cultivating curiosity, innovation, and service. Own the roadmap for MuleSoft‑powered integrations and B2B/EDI partner connectivity (ANSI X12, EDIFACT, AS2, SFTP). Partner cross‑functionally with ERP, supply‑chain, security, and infrastructure leaders to translate business needs into resilient services. Drive delivery excellence using Agile Scrum/Kanban; establish CI/CD pipelines, code reviews, and governance standards. Ensure compliance & security (OAuth, JWT, TLS) while meeting global regulatory requirements. Champion continuous improvement, measuring integration performance and iterating for scalability and cost efficiency. Required Skills & Experience 8+ years leading and managing integration teams in a corporate IT setting. 12+ years delivering secure, scalable enterprise integrations with ESB, iPaaS, or middleware (MuleSoft or Boomi required). Proven expertise in API‑led connectivity, MuleSoft CloudHub 2.0, API Manager, and Partner Manager. Advanced knowledge of EDI standards, REST/SOAP web services, and message brokers (Kafka, RabbitMQ, JMS). Hands‑on integration of ERP systems (e.g., JD Edwards) with EDI/partner platforms. Bachelor's in Computer Science, IT, or related field. Preferred: Experience in manufacturing environments (ERP, PLM, SCADA, IoT). MBA or M.S. in Information Systems. Familiarity with Informatica, Dell Boomi, or other modern integration platforms. About CGS Business Solutions: CGS specializes in IT business solutions, staffing and consulting services. With a strong focus in IT Applications, Network Infrastructure, Information Security, and Engineering. CGS is an INC 5000 company and is honored to be selected as one of the Best IT Recruitment Firms in California. After five consecutive Fastest Growing Company titles, CGS continues to break into new markets across the USA. Companies are counting on CGS to attract and help retain these resource pools in order to gain a competitive advantage the rapidly changing business environments.
    $100k-139k yearly est. 5d ago
  • Director of Operations

    365 Retail Markets 4.0company rating

    Troy, MI jobs

    365 Retail Markets is the most trusted global provider of unattended retail technology, delivering conveniently smart self-service solutions since 2008. The company's all-in-one platform powers retail spaces across food service, global retail, and hospitality with a comprehensive suite of frictionless smart stores, micro markets, vending, catering, and dining point-of-sale options. These technologies can be found worldwide in corporate offices, manufacturing and distribution facilities, educational campuses, hotels, and beyond. As a nine-time honoree on the Inc. 5000 list of fastest-growing companies in the United States, and with a continually expanding global presence, 365 Retail Markets is committed to growth, innovation, and providing superior, integrated technology that meets the evolving needs of its customers and consumers. 365 Retail Markets is seeking a purchasing-focused operations leader to join our team in Troy, MI. In this role, you'll apply your expertise in purchasing, production planning, and inventory management to drive efficiency and impact across the organization. As the Director Operations, you'll lead a local team overseeing assembly, logistics, sourcing, warehousing, and hardware operations. You'll also drive purchasing and inventory management across all 365 Retail Markets U.S. locations, including San Antonio, TX, and Mesa, AZ. The ideal candidate is a hands-on, collaborative leader with deep expertise in purchasing, process improvement, and operational execution who thrives on optimizing workflows, fostering cross-functional teamwork, and driving results. This role also supports company-wide initiatives, including new product launches and M&A integration. Responsibilities Lead and develop teams across purchasing, logistics, assembly, and hardware operations to ensure on-time, high-quality, and cost-effective delivery. Standardize and optimize purchasing processes across all 365 Retail Markets sites to improve efficiency, consistency, and cost control. Develop and implement key performance indicators (KPIs) across Safety, Quality, Delivery, and Cost. Oversee supplier relationships, contract negotiations, and vendor performance to improve performance through use of industry best practices and supplier assessment. Manage purchasing and inventory levels across multiple locations, balancing cost reduction with production and customer needs. Drive continuous improvement initiatives across operations to enhance productivity, quality, and efficiency. Collaborate cross-functionally to align material planning and purchasing strategies. Provide hands-on leadership support to meet daily, weekly, and monthly production goals. Mentor and develop a high-performing team to promote accountability and growth. Support new product launches, M&A integration, and other strategic initiatives related to sourcing and supply chain optimization. Share best practices across sites to promote operational excellence and scalability. Requirements 7+ years of progressive experience in operations, purchasing, or supply chain leadership, with a proven record of driving process improvements and cost savings. Demonstrated success leading purchasing and procurement functions, including vendor selection, contract negotiation, and supplier performance management. Experience standardizing purchasing processes and implementing procurement best practices across multiple locations or business units. Experience leading organizations of 15+ individuals across multiple operational functions, including purchasing, logistics, and production teams. Strong understanding of inventory management, sourcing strategy, and demand planning to balance cost efficiency with operational needs. Proven ability to deliver measurable improvements in cost, quality, and delivery performance. Skilled in ERP systems and familiar with data-driven purchasing and inventory analytics. Strong leadership, communication, and collaboration skills, with the ability to influence and gain buy-in from stakeholders across departments. Knowledge of Lean principles and experience driving continuous improvement in purchasing and operational workflows. Experience with end-to-end distribution, logistics, and fulfillment processes. Exposure to B2B, software, or point-of-sale technologies preferred.
    $106k-179k yearly est. 4d ago
  • Operations Growth Director

    Electrosoft 3.8company rating

    San Antonio, TX jobs

    The Operations Growth Director will report to the Senior Vice President of Military Support and be responsible for leading, supporting and growing a Military IT Services Portfolio. The successful candidate takes the lead in building customer relationships and cultivates new and organic business and contracting opportunities throughout the Department of War (DoW). The successful candidate is knowledgeable in business pursuit, capture, bid and proposal activities and possesses a thorough understanding of DoW procurement procedures as well as an in-depth knowledge of Federal contracting. The successful candidate possesses strong leadership and project management skills and must demonstrate solid business and financial acumen based on a comprehensive understanding of business and federal contracting issues. The successful candidate is able to work as a core part of the capture and proposal team, lead solutioning sessions for bids, and support color team technical content creation/reviews. Strong leadership and communication skills, with ability to maintain consistent communication across multiple business units and clients The successful candidate is responsible for leading, developing, and mentoring Program Managers and team members to inspire them to deliver consistently excellent work products and customer service on time and within cost, above and beyond client expectations. Responsible for ensuring program support team meets all contractual SLAs. Lead and Manage by proactively identifying potential service improvements and issues and drive the adoption of (or modifications to) technologies and methodologies to improve delivered service capabilities, work on special projects as assigned, provide guidance and provide leadership to less-experienced technical staff members. Establish, develop, and maintain effective and collaborative working relationships with research, development, and requirements planning organizations and personnel Proactively identify program issues and resolve them in a timely fashion to minimize any negative impacts on the quality, accuracy, completeness and timeliness of the program. Perform other related duties as assigned. Basic Qualifications Bachelor's Degree Must have a strong, demonstrable record of growing and developing dynamic teams, building enduring customer relationships, and being able to communicate effectively at all levels 10+ years working with government contracting - must understand the federal business lifecycle and procurement process 7+ years demonstrated successful experience in leading Govt Contract IT Services teams Program Management Professional (PMP) certification from the Program Management Institute (PMI) or equivalent certification from an accredited authority. Experience performing overall contract financial oversight to include labor utilization, estimates at completion, revenue, and maintaining profit and loss responsibility. Experience effectively navigating contractual negotiations and diagnosing complex technical and business problems to uncover unknown and unmet client needs.
    $81k-145k yearly est. 2d ago
  • Vice President of Operations - Commercial Real Estate

    MacDonald & Company 4.1company rating

    Charlotte, NC jobs

    Macdonald & Company are partnered with a privately held, long-term real estate owner/operator based in Charlotte, overseeing a diversified portfolio of more than 2 million square feet across office, retail, mixed-use, parking, and land assets. The firm maintains a hands-on, ownership-driven approach to operations and is continuing to modernize and professionalize its internal structures to support portfolio growth and efficiency. The Role This newly designed position will serve as the senior leader overseeing both the property management and maintenance/engineering functions. The VP of Operations will provide unified leadership across departments that historically operated separately, ensuring consistent standards, efficient building operations, clear communication, and alignment with ownership objectives. The role requires someone with strong commercial real estate operations experience, who understands onsite property management, maintenance workflows, financial operations, and tenant service at the portfolio level. Responsibilities Operations Leadership Lead and oversee the property management and maintenance/engineering teams, including department heads. Establish and implement operational standards, processes, and best practices across the portfolio. Drive coordination between property management and maintenance to ensure aligned priorities and seamless execution. Portfolio Oversight Provide executive oversight across a 45-asset portfolio with significant commercial real estate exposure. Conduct regular site assessments to evaluate building operations, maintenance programs, and tenant satisfaction. Ensure compliance with operational, safety, and regulatory requirements. Financial & Lease Administration Oversee annual operating and capital budgets; ensure accurate forecasting and cost-effective operations. Maintain accountability for rent collection processes, financial reporting, and variance management. Review and approve leases, renewals, amendments, estoppels, and SNDAs. Maintenance & Engineering Management Provide leadership to the Senior Maintenance Engineer and engineering/maintenance staff. Oversee preventative maintenance programs, vendor management, and building systems performance. Support staffing, training, workflow optimization, and technology adoption (e.g., work order systems). Capital Projects & Vendor Management Oversee capital projects, tenant improvements, deferred maintenance, and building upgrades. Negotiate and manage vendor and service contracts; evaluate performance and cost efficiency. Provide operational insights during acquisition and disposition due diligence. Cross-Functional Collaboration Partner with ownership, accounting, legal, development, construction, and HR to ensure operational alignment. Serve as the senior operational point of contact for brokers, tenants, municipalities, and external stakeholders. Qualifications 10+ years in commercial real estate operations. Background that includes onsite property management plus an understanding of maintenance and building systems. Experience leading both property management and maintenance departments or multi-disciplinary operational teams. Strong financial and operational acumen, budgets, forecasting, CapEx, lease administration, vendor management. Hands-on, practical leadership style with the ability to create structure and unify teams. Effective communicator comfortable working directly with ownership in a lean, entrepreneurial environment.
    $111k-185k yearly est. 5d ago
  • Executive Director - Cardiovascular Service Line Operations

    NLB Services 4.3company rating

    Des Moines, IA jobs

    The Executive Director of Cardiovascular Service Line Operations leads all cardiovascular services across markets, overseeing clinics, procedure labs, pre/post care, testing, rehab, and support functions like registries and charge capture. In partnership with market leaders, service line executives, and physician dyads, this role drives growth through efficient operations, superior clinical/financial outcomes, and a collaborative culture emphasizing teamwork, staff development, and exceptional patient experiences. Education Requirements Bachelor's degree in a relevant field (required) Master's degree in business administration or healthcare management (preferred) Experience Qualifications 3+ years of leadership in cardiovascular services at a healthcare organization (required) 1+ year leading hospital-based cardiovascular lab operations (required) Prior work in physician dyad leadership model (preferred) Group practice or clinic management experience (preferred) Process improvement initiatives (preferred) Licenses & Certifications Clinical licensure/background (preferred) Essential Skills Excellent interpersonal and communication abilities (verbal/written) Advanced computer proficiency Proven supervisory/leadership capabilities Independent judgment, problem-solving, and initiative Collaborative teamwork across multidisciplinary groups Project leadership for complex, team-based initiatives Policy/procedure application expertise
    $52k-68k yearly est. 2d ago
  • Plant Manager

    The Judge Group 4.7company rating

    Charlotte, NC jobs

    The Plant Manager oversees daily plant operations, ensuring safe, efficient, and high-quality production. They lead supervisors and teams, manage schedules, ensure regulatory compliance, drive continuous improvement, and promote a strong safety culture. Responsibilities: Oversee daily plant operations to ensure safe, efficient, and high-quality production. Manage production schedules, KPIs, and team performance to meet customer demand. Lead and develop supervisors and staff, fostering a culture of safety and accountability. Ensure compliance with USDA, FDA, OSHA, HACCP, GMP, and food safety standards. Drive continuous improvement, cost control, and process efficiency. Coordinate with maintenance to minimize downtime and maintain facility standards. Qualifications: 7+ years in poultry or food manufacturing, including 3+ years in plant leadership. Strong knowledge of poultry processing and regulatory requirements. Proven success managing large teams and production performance. Excellent leadership, communication, and problem-solving skills. Proficiency in Microsoft Office (Excel required). HACCP certification; SQF/BRC or similar food safety credentials preferred. Bilingual skills a plus.
    $101k-138k yearly est. 4d ago
  • Technology Business Manager (IT Financial Analyst)

    World Wide Technology 4.8company rating

    New York, NY jobs

    World Wide Technology (WWT), a global technology solutions provider with $20 billion in annual revenue, combines the power of strategy, execution and partnership to accelerate transformational outcomes for large public and private organizations around the world. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps customers and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its 4 million square feet of global warehousing, distribution and integration space. With over 10,000 employees and more than 55 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 11 years in a row by Fortune and Great Place to Work for its unique blend of determination, innovation and leadership for diversity and inclusion. With this culture at its foundation, WWT bridges the gap between business and technology to make a new world happen for its customers, partners and communities. World Wide Technology is looking for a Technology Business Manager (IT Financial Analyst). This job is part of WWT's Strategic Resourcing services. The candidate will be supporting a WWT customer and will be employed by one of WWT's preferred partners. The partner will provide full compensation and benefit information prior to employment with the partner. On-Site 3 days a week in NYC 12 Months IT Charge Backs IT Financial Management, Financial Forecasting, financial analysis. Apptio, having hands on experience with this system. Financial acumen. Ability to map data sources and build dashboards, reports, and metrics Work with source data and Apptio data. Ability to translate business needs into dashboards, metrics, and reports Good excel skills and presentation skills Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current pay range for this position is $75 to $70 hourly. Actual pay will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs, and will be set by your employer. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that are not included in base pay. EEO Statement: WWT is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $70-75 hourly 2d ago
  • EDI Senior Manager

    Gotham Technology Group 4.5company rating

    New York, NY jobs

    Job Title: Sr. Manager, EDI Location: Empire State Building, New York, NY - 4 days onsite / 1 day remote (some schedule flexibility possible) Duration: Permanent - Full Time The Sr. Manager, EDI will serve as the functional and technical lead for Electronic Data Interchange (EDI) and B2B integrations, supporting both day-to-day operations and the SAP S/4HANA Public Cloud implementation program. This role ensures seamless trading partner connections-including customers, suppliers, 3PLs, and financial institutions-while providing strategic oversight and leadership in all EDI initiatives. Key Responsibilities: EDI Integration Leadership - SAP S/4HANA Implementation Lead EDI workstreams for SAP S/4HANA Public Cloud, including integration design workshops, mapping, testing, validation, and cutover. Certify trading partners and ensure readiness for go-live. Collaborate with SAP System Integrators, middleware providers (SAP CPI, TrueCommerce Foundry, DMEDI/Vantage Point, etc.), and business stakeholders to meet scope, quality, and timeline goals. Maintain EDI integration plans, cutover checklists, and post-go-live stabilization efforts. Integration & Configuration (Run Operations) Configure and maintain EDI transaction sets across Supply Chain (850, 855, 856, 810, 180, 832, 846, 852, 860, 865, 867, 940, 943-947), Finance (820, 823, 824, 829), and Transportation (210, 214, 240). Partner with ERP (SAP S/4HANA Public Cloud) and middleware platforms to ensure accurate, stable integrations. Monitor, troubleshoot, and resolve daily EDI transactions; lead onboarding of new trading partners and version/mapping updates for existing partners. Business Process Support Align EDI integrations with Supply Chain, Finance, Customer Service, and Warehouse Operations. Translate business requirements into technical mapping specifications. Maintain documentation, mapping guides, and operational runbooks; act as SME for all EDI touchpoints during implementation and steady-state operations. Governance, Compliance & Quality Assurance Ensure EDI integrations comply with industry standards (ANSI X12, EDIFACT), partner requirements, and internal audit policies. Implement data validation and exception handling to maintain data integrity. Support internal and external audits with accurate recordkeeping and traceability. Continuous Improvement & Innovation Explore API-based and event-driven B2B integrations alongside traditional EDI. Identify opportunities to automate monitoring, streamline partner onboarding, and enhance visibility of EDI data flows. Mentor junior team members and share best practices across the IT Applications organization. Qualifications: Education & Experience Bachelor's degree in Information Systems, Computer Science, Supply Chain, Finance, or related field (or equivalent experience). 10+ years of progressive experience in EDI analysis, mapping, and support for Supply Chain and Finance. Proven experience leading EDI workstreams in ERP implementations-SAP S/4HANA Public Cloud preferred. Deep knowledge of ANSI X12 and EDIFACT transaction sets. Hands-on experience with EDI middleware (SAP CPI, TrueCommerce Foundry, DMEDI/Vantage Point, Cleo, etc.). Experience with 3PL and retail EDI partners (e.g., Rithum OrderStream, DSCO, SPS Commerce Fulfillment, LogicBroker, Radial DropShip Manager). Technical Skills Expertise in EDI standards and mapping formats (X12, IDoc, XML, JSON, flat file, EDIFACT). Skilled in transaction failure troubleshooting and root cause analysis. Knowledge of API integrations, REST, and modern B2B communication methods is a plus. Experience supporting cutover planning and post-go-live ERP integration stabilization. Soft Skills Strong communication, collaboration, and stakeholder engagement skills. Analytical mindset with attention to detail and data accuracy. Ability to manage multiple priorities in a fast-paced environment. Leadership mindset with accountability for results, quality, and partner satisfaction.
    $115k-167k yearly est. 3d ago
  • Assistant Store Manager

    FMG 2.5company rating

    New York, NY jobs

    About the Company - URBAN REVIVO is a leading global fashion retailer known for its trendy and chic collections. Our mission is to offer high-quality, fashionable, and affordable clothing to our customers worldwide. As we continue to expand our presence, we are excited to announce the opening of our new store in London. About the Role - We are seeking a dynamic and experienced Store Manager to lead our new store in London. The Retail Store Manager is responsible for driving sales performance and operational excellence in our store. This role requires a strategic leader with strong business acumen and a passion for delivering an exceptional customer experience. The Retail Store Manager will lead a team, ensuring that sales targets are consistently met and exceeded, while maintaining brand standards and optimizing store operations. This is an excellent opportunity for a passionate and results-driven individual to join our team and contribute to the success of URBAN REVIVO in a key market. Responsibilities Sales Performance & Business Management: Measure and monitor sales performance, taking proactive steps to enhance business outcomes. Take ownership of the store's operational execution to achieve revenue targets while effectively managing the budget and expenses. Utilize a high level of business acumen to identify business drivers and opportunities, and implement solutions that drive growth. Consistently meet and exceed store sales goals, ensuring long-term business success. Customer Experience & Brand Representation: Drive the execution of an elevated client experience, acting as a brand ambassador and embodying brand values. Engage customers with the brand, educating them on sustainability and sharing the stories of Urban Revivo. Lead the sales floor, ensuring an exceptional customer experience through a customer-first mindset, fostering loyal client relationships. Team Leadership & Development: Assist customers and oversee client interactions, providing real-time coaching to the team for continuous improvement. Ensure optimal balance of sales and service by managing scheduling effectively, aligning the right people at the right time to achieve payroll goals. Manage the day-to-day performance of the retail team, enabling career development and ensuring an exceptional employee experience. Take accountability for hiring, training, and developing the store team across all areas of the business. Provide ongoing performance feedback, ensuring growth and achieving desired results. Oversee performance reviews, development plans, and any necessary disciplinary actions or corrective measures. Operational Excellence & Inventory Management: Uphold consistent inventory accuracy and control within the store, leading and training the team to ensure consistent deliverables. Contribute to Loss Prevention efforts across all areas of the business, setting clear expectations and leading training for the store team. Ensure facility maintenance, organization, and presentation are always aligned with brand standards. Lead merchandising presentation and concept standards, utilizing retail and product reporting to strategize for an optimal customer experience and enhanced business productivity. Communication & Collaboration: Provide real-time and weekly feedback on product and sales performance to corporate partners, influencing product allocations and overall business success. Ensure the selling floor consistently reflects brand and concept standards, training and developing talent in visual and digital merchandising. Understand and assess the current store culture, identifying areas for improvement and working with the Regional Director to implement initiatives, activations, and recognition programs that drive positive change. Qualifications Minimum of 3-5 years of retail management experience, preferably in the fashion or apparel industry, with a focus on high-volume, fast-paced environments. Bachelor's degree or higher, with a preference for Business, Retail Management, or a related field. Proven ability to lead, motivate, and develop a team, coupled with strong interpersonal and communication skills. Passionate about delivering exceptional customer service and enhancing the overall customer experience. Strong sales acumen with a successful track record of achieving and exceeding sales targets. Excellent organizational and time-management skills, with the ability to multitask and prioritize effectively. Proficient in retail management software, POS systems, and Microsoft Office Suite. Strong overall planning ability, with expertise in data analysis, induction, and application. Keen fashion sense, with the ability to formulate workflows and standards, conduct product analysis and adjustments, and execute effective visual merchandising. Ability to adapt to changing business needs and thrive in a dynamic, fast-paced environment.
    $46k-59k yearly est. 3d ago
  • Director of Manufacturing Operations - Players & Remotes

    Roku 4.9company rating

    San Jose, CA jobs

    Teamwork makes the stream work. Roku is changing how the world watches TV Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers. From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines. About the Team Roku Operations integrates Program Management, Quality, and Technical Operations into a single team that owns results from concept through sustaining. The team is accountable for the roadmap & supplier planning, new product launch, and sustaining execution of three of Roku's critical product lines - Players and Remotes. About the Role We are seeking a Director of Manufacturing Operations - Players & Remotes with a strong background in manufacturing, supplier management, and cost optimization to lead a team of senior program managers. Reporting to the Head of Manufacturing Operations, this leader will own complex product initiatives from NPI through sustaining, ensuring operational excellence in product development processes and supply chain metric tracking. The role combines strategic vision with tactical execution, requiring both cross-functional leadership and hands-on approach to build credibility on the factory floor. For California Only - The estimated annual base salary for this position is between $285,000 - $305,000 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off. What you'll be doing Strategic and Operational Leadership Lead program planning and supplier execution for Roku's Players and Remote product lines Bring Program Management, Technical Operations, and Quality together into a single operating model for the organization Keep executives aligned through clear reporting on readiness, risks, and tradeoffs Build repeatable ways of working that improve launch speed and product quality over time Manufacturing and Supplier Execution Work with ODMs and suppliers on production readiness, line bring-up, and ramp-to-volume Drive capacity planning and risk assessments to support stable volume production Step in on supplier escalations around production, yield, reliability, and quality to ensure rapid recovery Spend meaningful time onsite in Asia to build trust and solve problems on the factory floor Technical Rigor and Validation Onsite supplier support for NPI development (e.g. Proto, EVT, DVT); ensuring proper engineering rigor and appropriate validation to support product ramp requirements Partner with Engineering to bake DFx, repairability, automation, and reliability into design Run technical reviews with suppliers covering process optimization, test coverage, root cause, and corrective actions Oversee product qualification checklist ensuring validation and reliability testing so products meet performance and quality standards at launch Carry lessons learned forward into the next generation of products Cost Optimization and Process Improvement Identify cost-down opportunities in design, materials, and processes Lead tradeoff reviews, balancing low-risk savings with higher-payoff, higher-risk options Owns operational budgets and maintain a clear roadmap of cost-reduction initiatives Operational Excellence and Post-Launch Performance Track yield, scrap, utilization, and production plan vs actual to hold teams accountable Contain and resolve post-launch quality or reliability issues quickly using supplier and customer data Build closed-loop processes across Engineering, Operations, and Customer Care to eliminate repeat field issues Tools & Systems Leverage systems, dashboards, and AI tools to improve accuracy, yield, and cost modeling Develop predictive insights on cost reduction, supplier risk, and production performance Champion digital adoption to replace manual tracking and scale execution globally Team Development Lead and mentor a global team of senior program managers with both technical and operational depth Build a culture of accountability, data-driven decisions, and clear communication Strengthen collaboration across Operations, Engineering, Supply Chain, Sales, and Finance We're excited if you have 10+ years in operations, technical program management, or manufacturing leadership with direct accountability for product launches Deep knowledge of manufacturing processes including FATP, SMT, NPI validation, reliability testing, yield analysis, and supplier capacity planning Track record of supplier collaboration to drive yield, cost, and quality improvements Experience with DFx, alternate sourcing, automation, and packaging optimization Strong leadership and communication skills with the ability to influence executives and align global teams Bachelor's degree required; advanced degree in Engineering, Supply Chain, or Business preferred Role requires 15-20% international travel #LI-SB5Our Hybrid Work Approach Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy. Benefits Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Our employees can take time off work for vacation and other personal reasons to balance their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter. Accommodations Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to **************************. The Roku Culture Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV. We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002. To learn more about Roku, our global footprint, and how we've grown, visit ************************************ By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
    $285k-305k yearly Auto-Apply 17h ago
  • Customer Operations Account Manager

    Advanced Micro Devices, Inc. 4.9company rating

    San Jose, CA jobs

    WHAT YOU DO AT AMD CHANGES EVERYTHING At AMD, our mission is to build great products that accelerate next-generation computing experiences-from AI and data centers, to PCs, gaming and embedded systems. Grounded in a culture of innovation and collaboration, we believe real progress comes from bold ideas, human ingenuity and a shared passion to create something extraordinary. When you join AMD, you'll discover the real differentiator is our culture. We push the limits of innovation to solve the world's most important challenges-striving for execution excellence, while being direct, humble, collaborative, and inclusive of diverse perspectives. Join us as we shape the future of AI and beyond. Together, we advance your career. THE ROLE: The Customer Operations Account Manager at AMD is pivotal in ensuring seamless operations between the company and its customers. This role involves building and maintaining robust relationships at both operational and managerial levels within AMD and its customer organizations. The manager leverages these relationships to manage expectations, enhance operations, and resolve issues related to orders, supply, delivery, and forecasts. They are responsible for reviewing customer backlogs, managing the product lifecycle, overseeing inventory, and ensuring accurate demand and supply analysis. Additionally, they drive key projects, provide strategic advice, and engage in regular customer reviews to support organizational goals. THE PERSON: The ideal candidate excels in relationship-building and effective communication. They are proactive problem solvers who adapt well to change and uncertainty. Demonstrating leadership and teamwork, they collaborate to achieve goals and drive continuous improvement. They are detail-oriented and analytical, engaging strategically with customers and stakeholders to ensure operational excellence. KEY RESPONSIBILITIES: * Review customer backlogs and collaborate with stakeholders to resolve issues. * Manage business through all product lifecycle stages (NPI, EOL). * Oversee inventory and DOI to minimize costs. * Manage demand vs. supply profiles for direct customers or distribution channels. * Monitor consumption rates and ordering patterns for demand/supply analysis. * Manage on-time revenue forecasting based on forecasts. * Identify and manage strategic relationships to ensure business continuity. * Drive key projects and provide consultative advice to management. * Collaborate within the team to share best practices and remove obstacles. * Continuously develop skills and adopt new tools/processes. * Ensure efficient service through operational excellence and customer collaboration. * Lead and collect feedback on new process implementations. * Engage with customers through regular business reviews and meetings. * Provide guidance on operational issue resolution. * Support customer operations with a high-level understanding of business processes. PREFERRED EXPERIENCE: * Strong supply chain knowledge and project management experience. * Understanding of business strategy and process improvement. * Strong problem-solving skills and ability to implement solutions. * Ability to write executive communications. * Strong oral and presentation skills, capable of discussing operational concepts with customers, management, and team. * Proficiency in Excel, PowerPoint, and Power BI. * Ability to manage internal and external conflicts. * Experience in developing and strengthening customer relationships. * Strong analytical skills with the ability to manage cross-functional dependencies. * Ability to deal with uncertainty. * Experience with data center customers preferred. ACADEMIC CREDENTIALS: Bachelors or Masters Degree in Business or Supply Chain preferred. LOCATION: San Jose, CA #LI-DD3 Benefits offered are described: AMD benefits at a glance. AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law. We encourage applications from all qualified candidates and will accommodate applicants' needs under the respective laws throughout all stages of the recruitment and selection process.
    $108k-137k yearly est. 60d+ ago
  • Manager, Customer Operations

    Advanced Micro Devices, Inc. 4.9company rating

    San Jose, CA jobs

    WHAT YOU DO AT AMD CHANGES EVERYTHING At AMD, our mission is to build great products that accelerate next-generation computing experiences-from AI and data centers, to PCs, gaming and embedded systems. Grounded in a culture of innovation and collaboration, we believe real progress comes from bold ideas, human ingenuity and a shared passion to create something extraordinary. When you join AMD, you'll discover the real differentiator is our culture. We push the limits of innovation to solve the world's most important challenges-striving for execution excellence, while being direct, humble, collaborative, and inclusive of diverse perspectives. Join us as we shape the future of AI and beyond. Together, we advance your career. THE ROLE: Manage a team responsible for operations between AMD and its customers. Build strong and sustaining relationships at operational and managerial levels within both the customer's and AMD's organizations. Leverage these relationships to manage expectations, improve operations, and resolve order, supply, delivery, forecast, and other operational issues. Drive the team to achieve organizational goals, develop employees, and measure and improve team performance. THE PERSON: A dynamic leader with proven managerial skills, capable of inspiring and guiding the team to success. Brings project management expertise to efficiently oversee complex initiatives. Possesses sharp problem-solving abilities, adept at identifying issues and implementing effective solutions. Communicates clearly and confidently, with strong oral and presentation skills to convey operational concepts to customers, management, and team members. Skilled in managing and resolving conflicts, ensuring a harmonious and productive work environment. Experienced in developing and nurturing customer relationships, fostering trust and collaboration for long-term success. KEY RESPONSIBILITIES: * Manage customer facing team which is responsible for all operational aspects between AMD and its customers. * Identify and manage key internal and external strategic relationships at multiple levels of management to ensure business continuity. * Drive projects and processes of identified importance within the organization and provide consultative advice to management, including business partners. * Build consensus within team and help to remove obstacles for employees. * Develop self and team, providing the tools and training to achieve goals, support career planning, and to enhance the organization's capability. * Mentor and coach team to proliferate knowledge and strive to close any gaps. * Enable effective and efficient service through operational excellence and customer collaboration. * Provide leadership and collect feedback in the implementation of new processes in support of the strategy. * Engage with customers through quarterly business reviews and operational meetings. * Provide guidance and support on operational issue resolution. * Support customer operations through a high level understanding of business processes and procedures. PREFERRED EXPERIENCE: * Solid managerial skills and project management experience are essential. * Understanding of business strategy and the ability to identify areas for process improvement. * Experience with Data Center customers is a plus. * Strong problem-solving skills and the ability to implement solutions effectively. * Ability to write executive communications. * Strong oral and presentation skills, capable of discussing operational concepts with customers, management, and team. * Proficiency in Excel, PowerPoint, and Power BI. * Ability to manage conflict both internally and externally. * Experience in developing and strengthening customer relationships. * Strong analytical skills with the ability to manage cross-functional dependencies. * Ability to deal with uncertainty. * Mentoring skills, including making recommendations for rewards, providing feedback, and coaching. ACADEMIC CREDENTIALS: Bachelor or Master's in business, Supply Chain Management, or similar. #LI-BS1 #LI-Hybrid Benefits offered are described: AMD benefits at a glance. AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law. We encourage applications from all qualified candidates and will accommodate applicants' needs under the respective laws throughout all stages of the recruitment and selection process.
    $108k-137k yearly est. 35d ago
  • Customer Operations Account Manager

    Advanced Micro Devices, Inc. 4.9company rating

    Austin, TX jobs

    WHAT YOU DO AT AMD CHANGES EVERYTHING At AMD, our mission is to build great products that accelerate next-generation computing experiences-from AI and data centers, to PCs, gaming and embedded systems. Grounded in a culture of innovation and collaboration, we believe real progress comes from bold ideas, human ingenuity and a shared passion to create something extraordinary. When you join AMD, you'll discover the real differentiator is our culture. We push the limits of innovation to solve the world's most important challenges-striving for execution excellence, while being direct, humble, collaborative, and inclusive of diverse perspectives. Join us as we shape the future of AI and beyond. Together, we advance your career. THE ROLE: The Customer Operations Account Manager is responsible for coordinating operational activities between AMD and its customers. This role focuses on fostering effective communication and collaboration across both organizations to ensure smooth processes. Key responsibilities include managing expectations, improving operational workflows, and resolving issues related to orders, supply, delivery, and forecasting. The position supports AMD's organizational objectives through problem-solving and process optimization. THE PERSON: The ideal candidate is a collaborative and adaptable professional who thrives in dynamic environments and demonstrates strong problem-solving and analytical skills. They excel at building and maintaining strategic relationships across internal teams and external partners, fostering trust and effective communication. With a proactive approach, they manage complex projects and processes, provide consultative guidance, and drive operational excellence. This individual is comfortable navigating uncertainty, resolving conflicts constructively, and influencing outcomes through clear, persuasive communication. They embrace continuous learning, adopt new tools and processes, and share best practices to enhance team performance and organizational capability. KEY RESPONSIBILITIES: * Review customer backlogs and resolve issues with stakeholders (factory, finance, sales, customers). * Manage business through all product lifecycle stages (NPI, EOL). * Control inventory and Days of Inventory (DOI) to minimize costs. * Manage demand vs. supply profiles for direct customers and distribution channels. * Monitor consumption rates and ordering patterns; perform demand/supply analysis. * Maintain accurate forecasts and manage on-time revenue forecasting. * Oversee key internal and external relationships to ensure business continuity. * Drive projects and processes critical to organizational objectives. * Implement new processes and collect feedback to support strategy. * Conduct quarterly business reviews and operational meetings with customers. * Provide guidance on operational issue resolution. * Support customer operations through understanding of business processes and procedures. PREFERRED EXPERIENCE: * Experience with Data Center customers preferred. * Strong knowledge of supply chain operations. * Project management experience. * Understanding of business strategy and process improvement. * Proficiency in Excel, PowerPoint, and Power BI. * Ability to write executive-level communications. * Skilled in demand/supply analysis and revenue forecasting. * Experience managing cross-functional dependencies and operational processes. * Ability to manage conflict and resolve operational issues. * Familiarity with customer engagement through business reviews and operational meetings. ACADEMIC CREDENTIALS: Bachelor's Degree preferred. #LI-BS1 #LI-Hybrid Benefits offered are described: AMD benefits at a glance. AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law. We encourage applications from all qualified candidates and will accommodate applicants' needs under the respective laws throughout all stages of the recruitment and selection process.
    $101k-127k yearly est. 53d ago
  • Director of Operations Customer Success

    Prometheus Group 3.9company rating

    Raleigh, NC jobs

    Prometheus Group is a team of self-starters centered on being resourceful, accountable, and results focused. Career progress is based on merit and not years of service or attaining certifications. Our drive and dedication to creating great products for our global customers are at the heart of all we do! In joining Prometheus, you will become a part of the largest global provider of comprehensive enterprise asset management (EAM) software solutions that support the management life cycle for equipment maintenance and operations. Role Overview: We are seeking a strategic, systems-minded, and people-focused Director of Operations Customer Success to scale and optimize our global Customer Success (CS) function. This role is ideal for someone who thrives at the intersection of process, technology, and people. You will lead the development of CS infrastructure, tools, and analytics, while also mentoring team members, owning a small portfolio of strategic accounts, and supporting executive-level initiatives that drive customer-centric growth. Key Responsibilities: Operational Strategy & Execution Design and implement scalable CS processes, playbooks, and engagement models. Develop, document, and continuously refine standardized processes and methodologies for Customer Success operations, ensuring consistency and scalability across global teams. Champion the adoption of best practices in customer lifecycle management by implementing structured methodologies for onboarding, engagement, renewal, and expansion. Define and track KPIs, health scores, and success metrics to drive performance. Build Power BI dashboards and reporting frameworks to monitor customer health, risk, and growth opportunities. Support strategic planning and reporting for CS and Executive leadership. Own and optimize the CS tech stack, including Power BI, Salesforce, Asana, Atlassian, High-Spot, Intact/Sage, Team Support, and OpenAir. Drive system integration, automation, and data integrity across platforms. Provide executive-level insights to support decision-making and cross-functional alignment. Qualifications: 7-10+ years in Customer Success, Revenue Operations, or Business Operations, with at least 3 years in a leadership role. Proven success scaling CS operations in a B2B SaaS or enterprise software environment. Deep experience with CS platforms, CRM (Salesforce), and BI tools (PowerBI). Demonstrated experience in evaluating, selecting, and implementing Customer Success Management (CSM) tools and applications to optimize customer engagement and operational efficiency. Strong understanding of customer lifecycle management, segmentation, and success planning. Excellent project management, communication, and stakeholder engagement skills. Experience in the industrial, manufacturing, or asset-intensive sectors is a plus. Benefits Overview We offer an attractive benefits program to meet the diverse needs of our teammates: Employee base HSA plan, dental, life and short-term disability coverage 100% paid for by Prometheus Group HSA & FSA plan options Retirement Savings with Generous Company Match & Immediate Vesting Gym membership to O2 Fitness Casual dress attire Half-Day Fridays Generous Paid Time Off Company Outings, Trips & Activities Prometheus Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
    $125k-173k yearly est. 58d ago
  • Logistics Operations Manager

    Trinity Global Consulting 3.8company rating

    San Antonio, TX jobs

    DUTIES MAY INCLUDE: General warehousing tasks, customer support, requisition, shipping, receiving, building medical kits, inventory management, Quality Assurance (QA) and cargo preparation and deployment, to include medical controlled items stored in a secure location, operation of various materials handling equipment, and utilizing updating DoD MMIS records. This is a training unit, therefore administrative duties will include assisting with scheduling students for courses, tracking equipment and gear loaned to students, tracking training requirements, and other office administrative tasks to help keep the unit efficient. Additionally, must be able to work independently (single location sites) managing time wisely, coordinating logistics activities with other base organizations, units, and government agencies, ensuring the overall readiness and availability of unit ECMM to include general medical materiel management and warehouse activities, and other duties as assigned. The position is designed for a Medical Materiel professional with a skillset critical to performing program management and oversight, effective communication at all levels, small team collaboration, and strategic readiness reporting. Requirements Minimum/General Experience: Eight years of medical logistics field experience with six years of specialized medical materiel management experience. Specialized experience shall include general supply activities, ordering, receiving, customer support, inventory management, assemblage management, warehousing, and operation of various materials handling equipment. The specialized experience shall be in a healthcare or healthcare support environment or setting. Must have experience in using and running transactions in the MMIS. This position is designed for a Medical Materiel professional with a skillset critical to performing program management and oversight, effective communication at all levels, integrated collaboration, strategic readiness reporting, and the ability to work independently. Minimum Education Requirement: Accredited Associate's Degree or higher or eight years of medical logistics field experience with six years of specialized medical materiel management experience. Benefits At Trinity Global Consulting (TGC), we value our employees and provide a comprehensive benefits package that includes: Medical, Dental & Vision Coverage - Coverage for eligible employees and family through CareFirst and VSP. Paid Time Off - PTO granted in accordance with contract requirements. Paid Holidays - 11 federal holidays observed annually. Disability & Life Insurance - Short-term/long-term disability, life insurance, and AD&D coverage included. 401(k) Retirement Plan - Competitive plan managed through Ameritas. Professional Training - Formal training provided as required, with additional learning opportunities based on role.
    $53k-78k yearly est. Auto-Apply 39d ago
  • Logistics Operations Manager

    Trinity Global Consulting 3.8company rating

    San Antonio, TX jobs

    Job Description DUTIES MAY INCLUDE: General warehousing tasks, customer support, requisition, shipping, receiving, building medical kits, inventory management, Quality Assurance (QA) and cargo preparation and deployment, to include medical controlled items stored in a secure location, operation of various materials handling equipment, and utilizing updating DoD MMIS records. This is a training unit, therefore administrative duties will include assisting with scheduling students for courses, tracking equipment and gear loaned to students, tracking training requirements, and other office administrative tasks to help keep the unit efficient. Additionally, must be able to work independently (single location sites) managing time wisely, coordinating logistics activities with other base organizations, units, and government agencies, ensuring the overall readiness and availability of unit ECMM to include general medical materiel management and warehouse activities, and other duties as assigned. The position is designed for a Medical Materiel professional with a skillset critical to performing program management and oversight, effective communication at all levels, small team collaboration, and strategic readiness reporting. Requirements Minimum/General Experience: Eight years of medical logistics field experience with six years of specialized medical materiel management experience. Specialized experience shall include general supply activities, ordering, receiving, customer support, inventory management, assemblage management, warehousing, and operation of various materials handling equipment. The specialized experience shall be in a healthcare or healthcare support environment or setting. Must have experience in using and running transactions in the MMIS. This position is designed for a Medical Materiel professional with a skillset critical to performing program management and oversight, effective communication at all levels, integrated collaboration, strategic readiness reporting, and the ability to work independently. Minimum Education Requirement: Accredited Associate's Degree or higher or eight years of medical logistics field experience with six years of specialized medical materiel management experience. Benefits At Trinity Global Consulting (TGC), we value our employees and provide a comprehensive benefits package that includes: Medical, Dental & Vision Coverage - Coverage for eligible employees and family through CareFirst and VSP. Paid Time Off - PTO granted in accordance with contract requirements. Paid Holidays - 11 federal holidays observed annually. Disability & Life Insurance - Short-term/long-term disability, life insurance, and AD&D coverage included. 401(k) Retirement Plan - Competitive plan managed through Ameritas. Professional Training - Formal training provided as required, with additional learning opportunities based on role.
    $53k-78k yearly est. 11d ago
  • Market President of Operations

    Arm Management 4.8company rating

    Salt Lake City, UT jobs

    The Market President of Operations is responsible for leading and directing a National branded QSR Franchisee group of restaurants in Utah, toward achieving the overall strategic objectives of the Company and his/her specific Zone. The VPO also is responsible for developing the people in Utah and develop people to protect and maintain the Company's core values across the franchise System. Duties: Demonstrate and ensure operational excellence through the training, coaching, disciplining, and encouragement of Area Managers/Supervisors and/or Senior Area Managers/Supervisors. Contributes to the planning and participates fully in business meetings as required. Effectively evaluates the conflict resolution skills of Area Managers/Supervisors and influences courage in communication Partner with the Support Center and Human Resources in any investigations that arise in the Area and work with HR and Legal department to finalize and make decisions on any action to be taken. Supervises at least Seven or more full-time assigned Area Managers/Supervisors and/or Senior Area Managers/Supervisors and makes decisions, with Human Resources (HR) consultation, concerning the hiring, promoting, disciplining, and discharging of Area Managers/Supervisors and/or Senior Area Managers/Supervisors Serve as a resource for Manager candidates (with Human Resources support) and have final accountability for every Manager hire. Ensures that restaurants are compliant with all government inspections and expectations and that Franchisors standards are upheld Monitors sales/labors analysis and works with Area Managers/Supervisors and Senior Area Managers/Supervisors on any operational opportunities identified. Works with Area Managers/Supervisors and/or Senior Area Managers/Supervisors on a strategic approach for improving brand awareness within the Zone Assume additional responsibilities as assigned. Annual Salary : $125,000 plus bonus and benefits To continue the path for career success at this nationally branded QSR brand, the Vice President of Operations will participate in a skills development program and will be required to achieve certifications associated with the position.
    $125k yearly 60d+ ago
  • Site Operations Manager

    Lexmark 4.9company rating

    Minneapolis, MN jobs

    Lexmark is now a proud part of Xerox, bringing together two trusted names and decades of expertise into a bold and shared vision. When you join us, you step into a technology ecosystem where your ideas, skills, and ambition can shape what comes next. Whether you're just starting out or leading at the highest levels, this is a place to grow, stretch, and make real impact-across industries, countries, and careers. From engineering and product to digital services and customer experience, you'll help connect data, devices, and people in smarter, faster ways. This is meaningful, connected work-on a global stage, with the backing of a company built for the future, and a robust benefits package designed to support your growth, well-being, and life beyond work. This role is based in Minneapolis, MN and is a hybrid position that supports the customers' day-to-day printer fleet needs. This position works closely with customer's end user community and Lexmark resources to execute upon customer expectations. All candidates must be based within a commutable distance to Minneapolis. The Site Operations Manager is the customer's first point of contact for all Lexmark inquiries or escalations. A SOM works closely with the Lexmark Operations management team and Lexmark customers to support the day-to-day activities and support needs of customers. ROLES AND RESPONSIBILITIES: This role specifically encompasses the following duties: Manage Client Services relationship and escalate issues as needed. Manage device Installs, Moves, Adds, Changes (IMAC) and ensure accurate documentation. Coordinate printer installs and manage configurations on devices in customer's Minneapolis offices. Interface with Technical Operations to resolve issues. Device inventory collection and analysis - identify current assets at each customer location. Place manual orders for supplies as needed or as desired by customer. Monitor inventory of printers, scanners, ports and supplies and work with customer to keep devices reporting in through Lexmark remote tools. Monitor device utilization within customer environment. Work closely with customer for moves and remodels and make recommendations based on printer utilization and optimization. Provide required documentation and information for monthly operations reports and customer invoicing. Conduct Train the Trainer and End User Training as necessary. Manage cartridge recycling program. Maintain end-user relationship to assure high level of customer satisfaction. This role is NOT a People Manager role, but a Process driven role. PERSONAL CHARACTERISTICS: Must possess high customer service skills. Individual must demonstrate clear business maturity, in appearance, focus, poise and alertness. Self-motivated and comfortable working alone within a customer environment dealing day to day with customer end users. Comfortable working with limited direct supervision. Outgoing individual and well organized. Demonstrated ability to perform in a highly multi-tasking environment. Capable of moving equipment weighing up to 60 pounds with assistance from other team members when needed. COMMUNICATION SKILLS: Demonstrated ability to effectively communicate complex ideas in straightforward, concise fashion in both verbal and written format. TEAM BUILDING: Able to work effectively and cooperatively with customers, remote team members and managers. Demonstrated understanding of the diversity of individuals they will work with and how they resolve conflict created by individual differences. PROBLEM SOLVING: Experience in interfacing with Customers and resolving customer problems. Demonstrated ability to a systematic approach to problem solving through analysis of the problem and evaluation of alternative solutions. Ability to analyze data sets to provide reporting or analyze issues and opportunities. EDUCATION & TRAINING: 2-5 years of Operations/ Supervisory experience. Associates degree or equivalent experience preferred. Working knowledge of printer hardware, maintenance, network management, and output analysis is preferred. Advanced MS Excel Skills (Vlookup / Pivots / Formulas). Demonstrated ability to keep abreast of technology associated with computer and print environments. #LI-JR1 How to Apply ? Are you an innovator? Here is your chance to make your mark with a global technology leader. Apply now! We are proudly an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, color, religion, gender, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression. Global Privacy Notice Lexmark is committed to appropriately protecting and managing any personal information you share with us. Click here to view Lexmark's Privacy Notice.
    $74k-91k yearly est. Auto-Apply 36d ago

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