Fastly jobs in Raleigh, NC

Fortinet (NASDAQ: FTNT) is a global leader in cybersecurity, securing the largest enterprise, service provider, and government organizations worldwide. Our Security Fabric architecture provides intelligent, seamless protection across the evolving attack surface, meeting the growing performance demands of the borderless network. With a commitment to security without compromise, Fortinet is trusted by over 500,000 customers globally. Join us in addressing the most critical security challenges in networked, application, cloud, or mobile environments. Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. We are currently seeking a dynamic Enterprise Major Account Manager to contribute to the success of our rapidly growing business. As a Enterprise Major Accounts Manager, you will: Play an integral role in new business pitches, foster long-term relationships, act as a catalyst in negotiating business terms to achieve enterprise-wide deployments of Fortinet solutions and deliver meaningful results for all parties involved. Effectively on-board new clients and proactively focus on growing and developing existing accounts. Generate a robust sales pipeline, qualify opportunities, and provide accurate forecasts. Collaborate with internal teams to deliver contract bids, proposals, RFI/RFP responses, and Statements of Work that reflect our commitment to excellence. Travel throughout the territory to support the needs of the business. The Major Account Manager - Enterprise is required to customarily and regularly work outside of their office or home office engaged in selling, including travel as needed to make a sale. Education: Bachelor's degree or equivalent experience; graduate degree preferred. We Are Looking For: An insightful and influential collaborator to join our team. We encourage you to apply for this position if you have the following qualities: Experience in selling enterprise network security solutions and services to large and complex organizations Ability to move deals through the sales cycle, with a proven record of accomplishment of closing large deals and exceeding targets Strong presentation, influencing, and cultural fluency skills effective for executive audiences Excellent written and verbal communication skills 8+ years of experience selling to Major Enterprise Accounts 2+ years of experience selling enterprise network security products and services Why Join Us: We encourage candidates from all backgrounds and identities to apply. We offer a supportive work environment and a competitive Total Rewards package to support you with your overall health and financial well-being. Embark on a challenging, enjoyable, and rewarding career journey with Fortinet. Join us in bringing solutions that make a meaningful and lasting impact to our 660,000+ customers around the globe.

About the Job Red Hat is seeking a skilled Jira Administrator with 5+ years of experience to manage, configure, and optimize our Atlassian Cloud environment, including Jira Cloud and Confluence Cloud. This individual will ensure system stability, implement best practices, support Agile project management and IT service management, and contribute to our ongoing migration from the Data Centre to the Cloud. What You Will Do Administer, configure, and maintain Jira Cloud, Confluence Cloud, and other Atlassian tools Manage Jira projects, workflows, issue types, screens, fields, and permission schemes Monitor and optimize Jira Cloud performance, conducting routine maintenance and cleanup Develop and maintain custom dashboards, reports, and automation using JQL and Automation for Jira Implement integrations between Jira Cloud and tools such as Bitbucket, GitHub, Jenkins, and third-party plugins Support end-users by troubleshooting issues, providing training, and documenting best practices Work with development, IT, and Agile teams to tailor Jira Cloud configurations to meet business needs Ensure data integrity, perform regular system audits, and manage Atlassian Cloud updates and changes Create and enforce governance policies for Jira Cloud usage and standard operating procedures Contribute to and support migration efforts from Jira/Confluence Data Centre to Atlassian Cloud What You Will Bring 5+ years of hands-on experience in Jira administration, including configuration and customization Strong understanding of Jira Cloud, Confluence Cloud, and Atlassian Organization management Proficiency in JQL, scripting (Groovy, Python, or PowerShell), and automation within Jira Experience with Jira plugins such as ScriptRunner, Rich Filters, EazyBI, and others Familiarity with Agile methodologies (Scrum, Kanban) and ITSM processes Experience integrating Jira Cloud with DevOps tools (Bitbucket, GitHub, Jenkins, etc.) Strong troubleshooting skills with the ability to diagnose and resolve Jira Cloud and Confluence Cloud issues Ability to collaborate with cross-functional teams and communicate technical concepts effectively Knowledge of Cloud-specific user management, permission schemes, and security best practices Hands-on experience in migrating from Jira/Confluence Data Centre to Atlassian Cloud The following will be considered a plus: Atlassian Certifications (e.g., ACP-120: Jira Cloud Administration, ACP-520: Atlassian Cloud Organization Admin, ACP-100: Jira Administration for Data Centre,) Experience with REST API integrations for Jira Cloud automation and data extraction Understanding of ITIL processes and ITSM best practices Familiarity with Atlassian Access and Organization-level administration The salary range for this position is $77,520.00 - $124,020.00. Actual offer will be based on your qualifications. Pay Transparency Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat's compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience. About Red Hat Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Benefits ● Comprehensive medical, dental, and vision coverage ● Flexible Spending Account - healthcare and dependent care ● Health Savings Account - high deductible medical plan ● Retirement 401(k) with employer match ● Paid time off and holidays ● Paid parental leave plans for all new parents ● Leave benefits including disability, paid family medical leave, and paid military leave ● Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more! Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States. Inclusion at Red Hat Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.

**It's fun to work in a company where people truly BELIEVE in what they're doing!** The Senior Customer Solutions Engineer brings creativity, curiosity and passion to the role working with our modernization products. They are technically versatile and deliver differentiated exceptional customer experiences to Rocket's customers. This role will be in our IBM System Z Professional Services team working on customer engagements to help install, configure, implement, and provide training for the IBM IMS Tools product family and various other IBM Mainframe products. The ideal candidate will have deep technical knowledge of IMS and related IBM z Systems technologies, strong communication skills, and a passion for helping clients achieve operational excellence. **Core Technical Skills:** + Install, configure and manage IMS in a parallel sysplex environment + IMS systems programming + Establishing policies and procedures pertaining to database management, DR, security, maintenance and utilization + Reviewing new versions of IMS for functionality, advising how they benefit the client + Evaluating change requests and determine impact to assigned clients + Vendor consultations for problems and questions + DR recovery of application objects + Troubleshooting and solving production database issues + Demonstrated ability to respond quickly and effectively to support requests from multiple clients + Supporting multiple customer for after hours on-call **Database Skills:** + Database Administration + Knowledge of IMS database organization using access methods of VSAM and OSAM + Full function database organization types + HSAM, HISAM, SHISAM, HDAM, HIDAM, INDEX, GSAM + Definition and use of LOGICAL databases + HALDB (partitioned): PHDAM, PHIDAM, ILDS, PSINDEX, etc. + Fast Path databases (DEDBs) + Database Design and related utilities + DBD source coding and DBDGEN + PSBGEN source coding and PSBGEN + How databases are processed using secondary indexes (PROCSEQ=) + Correct usage of PROCOPT= to minimize database locking + ACBGEN + Online Change + IMS commands related to ACB and FORMAT changes + Database monitoring + Space management + Database dataset space reporting for proactive outage avoidance. + How to immediately fix an out of space condition for a VSAM database dataset **Integration Skills:** + Coding and usage of IMS reorganization utilities (including IBM, BMC, CA) + Unload + Prefix resolution + Reload + Prefix update + Secondary index build + Image copy + Pointer checker + Support planned (disaster recovery) and unplanned (emergency) database recovery activities + Knowledge of log archive and change accumulation utilities + How to perform a log archive on demand + Knowledge of IMS DB recovery utility + How to use DBRC to generate JCL for forward recovery and point-in-time database recovery + Identification and resolution of performance issues + Online tracing - Usage of IMS TRACE commands and associated utilities for spot monitoring of online program/transaction activity + Extracting information from IMS logs using DFSERA10 and related utilities DFSUTR20 and DFSUTR30 + Use of DFSDDLT0 utility to access data + Program/transaction monitoring - Familiarity with usage of IBM's IMS performance Analyzer product is a plus + Using DBRC to monitor database activity **Education and Experience:** + Bachelor's Degree, or equivalent experience + 8 + years as a Systems Programmer or other similar position + 4+ years customer facing consulting experience + Development, application lifecycle or change management experience is a plus **Preferred Qualifications:** + Proven critical thinking, analytical and troubleshooting skills + Excellent interpersonal, relationship management and communication skills. + Excellent time management skills + Previous customer facing consulting experience **Travel Requirements:** Up to 10% **Information Security:** Information security is everyone's responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role. **Diversity, Inclusion & Equity:** At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce. \#LI-MM1 \#LI-Remote The base salary range for this role is $85,820.00 - $107,275.00 /year. Exact compensation may vary based on skills, experience, and location. . **What Rocket Software can offer you in USA:** **Unlimited Vacation Time as well as paid holidays and sick time** **Health and Wellness coverage options for Rocketeers and dependents** **Life and disability coverage** **Fidelity 401(k) and Roth Retirement Savings with matching contributions** **Monthly student debt benefit program** **Tuition Reimbursement and Certificate Reimbursement Program opportunities** **Leadership and skills training opportunities** EOE M/F/Vet/Disability. Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status. Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: ************ or send an email to *************************. We will make a determination on your request for reasonable accommodation on a case-by-case basis. As part of our commitment to a safe and trustworthy workplace, we include background and reference checks in our hiring process. _It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability._ _If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!_ Companies around the world trust Rocket to solve their most complex business challenges by powering their critical infrastructure, business processes, and data. We help extend the value of these assets, enabling our customers to embrace the potential of cloud and mobile computing, advanced analytics, and the innovations of tomorrow. From the clothes we wear to the cars we drive, Rocket solutions power the back-end systems that thousands of brands rely on every day. At Rocket, software is about more than just code-it's about people. We are passionate problem-solvers, working to make a difference for others. Our foundation is built on empathy, humanity, trust, and love, and we strive to embody these core values in everything we do. Whether we're serving our customers, partners, or fellow Rocketeers, we are committed to treating everyone with the respect and care they deserve. Founded in 1990, Rocket Software is headquartered in Waltham, Massachusetts, and has 20 offices worldwide, bringing people and technology together to build a better future.

Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. We are currently seeking a dynamic SLED, Sales Engineer to be a part of enabling the success of our rapidly growing business. We are looking for a Sales Engineer, SLED to work closely with a Major Account Manager, SLED in a defined territory. The Systems Engineer's main mission will be to support the sales organization in all technical matters regarding pre-sales, sales calls, and post-sales. Responsibilities: Pre-sales - assist in qualifying sales leads from a technical standpoint. Sales calls - be the main technical resource on sales calls and answer or educate the customer and partner onissues ranging from features, specifications and functionality to integration. Conversant with networking applications and solutions. Post-sales - be the lead technical contact for identified accounts for technical issues and will work closely with the technical support team and engineering to answer, elevate and resolve customer's technical issues. Provide assistance to identified customers with post-sales training. Required Skills: 5 - 8 years experience in technical/pre-sales support as a sales or systems engineer aligned with SLED accounts; strong preference on experience selling into the State of NC 5 - 7 years experience in LAN/WAN/Internet services administration Proven understanding of DNS and NFS, SMTP, HTTP, TCP/IP Knowledge of the following technologies: Routing, Switching, VPN, LAN, WAN, Network Security, Intrusion Detection, and Anti Virus. Solid understanding in the following technologies and protocols: RADIUS, PKI, IKE, Certificates, L2TP, IPSEC, FIREWALL, 802.1Q, MD5, SSH, SSL, SHA1, DES, 3DES Experience with encryption and authentication technologies required Exceptional presentation skills Education: Bachelors Degree or equivalent experience. Graduate Degree favorable Why Join Us: We encourage candidates from all backgrounds and identities to apply. We offer a supportive work environment and a competitive Total Rewards package to support you with your overall health and financial well-being. Embark on a challenging, enjoyable, and rewarding career journey with Fortinet. Join us in bringing solutions that make a meaningful and lasting impact to our 660,000+ customers around the globe.

The Consulting Services Account Specialist 3 exercises sound judgment and works independently with minimal instruction to lead services sales efforts in their assigned accounts. The role develops solutions aligned to customer outcomes, coordinates with delivery and sales teams, and resolves moderately complex service sales issues within their scope of responsibility. **Note:** This role may come into contact with confidential or sensitive customer information requiring special treatment in accordance with Red Hat policies and applicable privacy laws. What you will do: + Own the full services sales lifecycle, from identification to proposal to close + Build and manage relationships with key stakeholders (executive and technical) within assigned accounts + Lead development and presentation of proposals aligned to customer business outcomes across training, consulting and TAM + Collaborate with architects and delivery teams to scope and align solutions with capability + Maintain and forecast pipeline accurately in RHSC, Anaplan, or designated tools + Identify follow-on business opportunities post-delivery to grow account value What you will bring: + **Service Solution Design:** Skill in scoping consulting, training and TAM solutions to meet client business needs + **Opportunity Management:** Independently manage and advance sales cycles + **Sales Forecasting:** Ability to provide accurate forecast inputs aligned to pipeline health + **Customer Relationship Management:** Managing and maintaining key customer stakeholder relationships effectively. + **Executive Communication:** Capability to engage confidently with senior decision-makers + **Negotiation:** Facilitating contract negotiations and pricing agreements. + Delivery Governance: Responsible for delivery plan being properly aligned between customer and delivery team throughout engagement. The salary range for this position is $202,380.00 - $323,780.00 (inclusive of base pay + target incentive compensation). Actual offer will be based on your qualifications. **Pay Transparency** Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat's compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience. **About Red Hat** Red Hat (************************ is the world's leading provider of enterprise open source (******************************************** software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. **Benefits** ● Comprehensive medical, dental, and vision coverage ● Flexible Spending Account - healthcare and dependent care ● Health Savings Account - high deductible medical plan ● Retirement 401(k) with employer match ● Paid time off and holidays ● Paid parental leave plans for all new parents ● Leave benefits including disability, paid family medical leave, and paid military leave ● Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more! **Note:** These benefits are only applicable to full time, permanent associates at Red Hat located in the United States. **Inclusion at Red Hat** Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. **Equal Opportunity Policy (EEO)** Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. **Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.** **Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email** **application-assistance@redhat.com** **.** **General inquiries, such as those regarding the status of a job application, will not receive a reply.**

** At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies. **About The Job** This is a technical services role, focused at helping facilitate adoption and proper usage of Red Hat technologies, while achieving success with customer business objectives. This is not a sales role. You will work with a small set of key enterprise customers. You will work closely with them to gain an understanding of their IT infrastructure, internal processes, and business needs. You will provide a premium level of engagement that builds, maintains, and grows long-lasting customer loyalty. You will identify trends in customer usage of our technologies and within their industry that can provide valuable insight to your customers. You will help facilitate technical support to your customers. You will facilitate collaboration with other vendors. You will be an advocate internally within Red Hat on behalf of your customers. This particular opening is focused on assisting customers with our Red Hat Openshift product. However, we may adjust the duties to cover other Red Hat technologies if necessary. **Job Location** We are looking for candidates that are located in the Central or Eastern timezone within the United States. Successful applicants must reside in a state where Red Hat is registered to do business. **What You Will Do** + Support enterprise customers that are implementing or using Red Hat Openshift solutions + Manage and grow customer relationships through attentive, relationship-based support + Visit customer sites as needed and ensure exceptional service experience + Gain a comprehensive understanding of customer technical infrastructures, environments, hardware, and product usage + Serve as the primary customer advocate within Red Hat, facilitating communication and collaboration across teams + Deliver Red Hat portfolio roadmap updates and assist customers with product upgrades and implementation + Perform technical reviews to identify and prevent issues and then use those discoveries to proactively improve the customer experience + Collaborate with our support team on customer support requests, including joining calls, interacting via email, and performing technical troubleshooting + Oversee and report on customer cases, maintaining clear and concise documentation + Collaborate with engineering, R&D, product management, and technical support teams + Rapidly learn and stay current with new technologies, including container orchestration, registries, build strategies, microservices, and automation environments + Acquire and maintain Red Hat certifications on technologies relevant to your customers + Create and maintain technical documentation for issue resolution and knowledge sharing **What You Will Bring** + Experience in a technical support, software development or engineering, or quality assurance organization + Extensive technical knowledge of Red Hat Openshift or similar container technologies + Ability to manage and grow existing customer relationships by delivering proactive, relationship-based + support + Outstanding verbal and written communication skills + Ability to convey complex information to customers clearly and concisely + Ability to manage multiple issues and projects + Bachelor's degree in a technology-related discipline is preferred + Residence within the U.S. Central or Eastern Time Zone + Software engineering background; experience with RPM-based Linux technologies + Experience with Linux system administration, preferably Red Hat Enterprise Linux (RHEL) or a derivative + Experience working in DevOps environments preferred + Experience with container technologies such as Docker, Podman, and Kubernetes preferred + Experience deploying applications in cloud environments and developing containerized applications a plus + Good comprehension of continuous integration (CI) and continuous delivery (CD) concepts preferred The salary range for this position is $94,550.00 - $151,170.00. Actual offer will be based on your qualifications. **Pay Transparency** Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat's compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience. **About Red Hat** Red Hat (************************ is the world's leading provider of enterprise open source (******************************************** software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. **Benefits** ● Comprehensive medical, dental, and vision coverage ● Flexible Spending Account - healthcare and dependent care ● Health Savings Account - high deductible medical plan ● Retirement 401(k) with employer match ● Paid time off and holidays ● Paid parental leave plans for all new parents ● Leave benefits including disability, paid family medical leave, and paid military leave ● Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more! **Note:** These benefits are only applicable to full time, permanent associates at Red Hat located in the United States. **Inclusion at Red Hat** Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. **Equal Opportunity Policy (EEO)** Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. **Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.** **Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email** **application-assistance@redhat.com** **.** **General inquiries, such as those regarding the status of a job application, will not receive a reply.**

About the Job The FlightPath team is looking for a FlightPath Enterprise Excellence Manager (FEM) to join our team. Here at Red Hat, we believe that a foundation for a successful digital company is built upon a dynamic platform that leverages open principles to accelerate ongoing and future development and aligns around customer goals. As a FlightPath Enterprise Excellence Manager you will be the subject matter expert in strategic, transformational adoption of Red Hat technology and have three major areas of responsibility: a) understand, communicate and extend Red Hat's vision and brand of open transformation, b) provide transformational leadership to our Red Hat engineering, sales and services teams to expand modern models of team selling to identify, pursue and win strategic opportunities and c) provide executive oversight to the delivery of our transformational FlightPath engagements. In this extremely visible role, candidates will also partner with Business Development, Professional Services and Engineering Product Leaders to drive new consultative engineering initiatives across Red Hat. Mutual success will result in strategic elevation for Red Hat with clients as well as the shaping of Red Hat market strategies. This is a remote based position with future travel and can be located anywhere Globally within close proximity to an airport. Successful applicants must reside in a country where Red Hat is registered to do business. What You Will Do Create and Orchestrate executive level governance with both internal and external stakeholders Collaborate with Sales, Services, Global FlightPath Office, and Leadership to define and elaborate Red Hat's market perspective, solutions and go to market strategy to meet Red Hat and Client business objectives Align, present and establish credibility for the Red Hat's transformational messages to Client technical and executive levels to develop and close flight path opportunities Responsible for collaborating with sales teams and services managers in designing and delivering the execution strategy, roadmaps, solution proposals, SOWs and value maps to execute the Red Hat transformation for the client Collaborate in the continuous development of Red Hat's FlightPath framework based on customer experiences Assist and lead internal Red Hat motions to align to a client-first, agile-team sales motions Drive alignment and empathy between sales and delivery to expand capabilities Build, manage and report accurate pipeline metrics to deliver individual and team financial objectives Interface with development managers, marketing, partners and deal architects to identify and enable transformation sales plays at scale. Successful delivery of $MM strategic customer programs to drive enterprise scale change Successful customer adoption of OpenShift, RHT emerging technologies and related ways of working Create deep and meaningful relationships with Client executives to establish Red Hat as a trusted business partner Travel in the future of up to 50% to work alongside leading financial Red Hat customers What You Will Bring 10+ Years Proven track record of client success oriented consultative selling complex solutions or transformation programs Digital Transformation, DevOps, Application Modernization or similar consultative selling and service delivery experience Experience as a leader of teams in delivery, sales or product development Experience in enterprise value selling and presenting to C-suite level Technical Bachelors but MBA preferred with proven public speaking experience Deep knowledge in digital transformation efforts, Platforming, DevOps, and Red Hat portfolio and translating capability into business value including competitive objection handling Ability to successfully navigate matrixed selling and delivery organizations Strong desire and experience in delivering client success #LI-HM1 The salary range for this position is $148,540.00 - $245,050.00. Actual offer will be based on your qualifications. Pay Transparency Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat's compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience. About Red Hat Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Benefits ● Comprehensive medical, dental, and vision coverage ● Flexible Spending Account - healthcare and dependent care ● Health Savings Account - high deductible medical plan ● Retirement 401(k) with employer match ● Paid time off and holidays ● Paid parental leave plans for all new parents ● Leave benefits including disability, paid family medical leave, and paid military leave ● Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more! Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States. Inclusion at Red Hat Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.

CCS Impact Analyst The Customer Content Services (CCS) team seeks an Impact Analyst to join our organization as we transition to a data-first approach. The rapidly evolving data landscape necessitates an adaptable and risk-tolerant individual to assist in leveraging data within our vision, with a focus on data privacy as we implement internal solutions. Our Technical Communications team is at a pivotal juncture, transforming from a conventional content creation group into a strategic hub driven by data. If you thrive on change, utilize data as your guiding principle, and are prepared to influence how a major organization will operationalize data to revolutionize customer content, this represents your opportunity to establish and execute a vision. Join us in building the future of content. What you will do: Establish Measurement Standards: Create and maintain a standardized metrics dictionary or taxonomy, ensuring all efforts use consistent definitions, calculation methodologies, and reporting hierarchies for core business metrics. Conduct Deep-Dive Diagnostic Analysis: Perform advanced statistical analysis on large datasets to diagnose the root causes of underperformance, metric variances, or process failures. Identify Explanatory Factors: Utilize techniques like correlation analysis and regression modeling to identify and quantify which business factors or process variables are driving key metric movements (both positive and negative). Uncover Hidden Trends and Anomalies: Systematically explore data to spot emerging trends, sudden shifts, and anomalous data points that may represent either a major opportunity or a critical operational risk. Quantify Scenario Impact: Design and execute simulations or scenario analysis to estimate the potential impact of strategic decisions, system changes, or external market forces before they are implemented. Drive Actionable Recommendations: Move beyond simply reporting data; formulate concrete, prioritized, and actionable recommendations based on analytical insights to directly influence strategic roadmaps and resource allocation. Monitor Global Data & AI Regulation: Monitor current and anticipated AI data governance and privacy mandates across key regions (e.g., EMEA's data sovereignty and AI Act II), translating regulatory changes into actionable compliance roadmaps. What you will bring : Demonstrated solid analytical and statistical proficiencies, with proven experience in extracting actionable insights from diverse data sources, encompassing both quantitative assessments and qualitative inputs. Solid reporting experience and use of tools like Tableau, SFDC, Jira, and the Google suite. Ability to synthesize and deliver information to a variety of audiences, including executives and other business leaders. Excellent communication and interpersonal skills, effective in both virtual and in-person environments. Solid organizational and project management skills, superior attention to detail. Ability to effectively facilitate discussions. Familiarity with the Red Hat solutions portfolio, technical support delivery and open source software development processes is a plus. Motivation and curiosity, with a passion for data analytics and problem solving, coupled with a customer-centric mindset. The ability to thrive in a multicultural, collaborative, and open team environment, often involving shared ownership of project deliverables. Why Join Us? You'll be joining a forward-thinking team at the very beginning of a transformative journey. This role offers a unique opportunity to shape the future of a critical business function, make a measurable impact, and become a leader in the emerging field of AI-powered communication. We foster a culture of innovation, collaboration, and continuous learning. If you're ready to build something new and define what's next, this is the place for you. The salary range for this position is $86,770.00 - $138,850.00. Actual offer will be based on your qualifications. Pay Transparency Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat's compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience. About Red Hat Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Benefits ● Comprehensive medical, dental, and vision coverage ● Flexible Spending Account - healthcare and dependent care ● Health Savings Account - high deductible medical plan ● Retirement 401(k) with employer match ● Paid time off and holidays ● Paid parental leave plans for all new parents ● Leave benefits including disability, paid family medical leave, and paid military leave ● Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more! Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States. Inclusion at Red Hat Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.

**About the job** Red Hat's Automotive Enablement team is looking for a Lab Administrator to join us on Red Hat's In-Vehicle Operating System product offering. In this role you will be part of a growing team focused on hardware enablement of ARM platforms for use in automotive, real-time and Edge applications. Successful applicants should reside in the Raleigh, NC area, the lab is located in the triangle park. **What you will do:** + Install, maintain and decommission automotive hardware platforms shared by software engineers working remotely. + Collaborate with remote IT engineers planning, installing and maintaining network infrastructure for automotive platforms. + Collaborate with remote Kernel Engineering, Quality Engineering, Product Management, Documentation, and Tool Chain teams. + Work with remote Red Hat colleagues and automotive platform vendors bringing up and tuning new embedded platforms. + Participate and collaborate with the open source community, specially the broader upstream Linux community. + Enjoy working in a secure data center facility in the Raleigh, NC area. **What you will bring** + A solid understanding of basic electronics principles (e.g. circuits, power, signals), circuit diagrams and BOMs. + Experience installing, maintaining and decommissioning hardware platforms in data center environments. + Experience assembling, repairing and organizing network and power cabling. + Experience debugging network configuration and writing/debugging control and automation scripts. + Familiarity with embedded systems and their ecosystems. + Experience with tools and techniques for remotely monitoring and managing networked devices. + Experience with popular development boards like Raspberry Pi, Arduino, BeagleBone. + Experience with soldering and crimping tools. + Experience with hardware debugging tools (e.g., JTAG, oscilloscopes, logic analyzers). + Experience with debugging board bring up and Linux kernel issues. + Experience with GRUB, U-Boot, UEFI. + Excellent English verbal and written communication skills. + Ability to work on your own, communicating with remote team members via gMeet and Slack. + Ability to coordinate and prioritize multiple tasks. + Excellent problem-solving skills and attention to detail. + Excellent documentation, organization, collaboration and communication skills. **Nice to have** + Experience working with chip manufacturers, automotive manufactures, tier 1 suppliers. + Experience with Functional Safety concepts. + Experience with Fedora, CentOS and RHEL. The salary range for this position is $77,520.00 - $124,020.00. Actual offer will be based on your qualifications. **Pay Transparency** Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat's compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience. **About Red Hat** Red Hat (************************ is the world's leading provider of enterprise open source (******************************************** software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. **Benefits** ● Comprehensive medical, dental, and vision coverage ● Flexible Spending Account - healthcare and dependent care ● Health Savings Account - high deductible medical plan ● Retirement 401(k) with employer match ● Paid time off and holidays ● Paid parental leave plans for all new parents ● Leave benefits including disability, paid family medical leave, and paid military leave ● Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more! **Note:** These benefits are only applicable to full time, permanent associates at Red Hat located in the United States. **Inclusion at Red Hat** Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. **Equal Opportunity Policy (EEO)** Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. **Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.** **Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email** **application-assistance@redhat.com** **.** **General inquiries, such as those regarding the status of a job application, will not receive a reply.**

Red Hat is looking for a Platform Engineer to join its Platform Engineering team! In this role, you will help architect, implement, improve, and support the OpenShift-based platform that runs many of Red Hat's most important multi-tenant Software-as-a-Service (SaaS) and Managed-service offerings. Using your expertise in SRE principles, you will help create an environment where reliability, scalability, and security come first, and are not treated as an afterthought. In this role, you will spend a portion of your time working across teams to define and iterate upon processes for onboarding new managed services at Red Hat and demonstrate good judgment in employing onboarding methods and techniques that can be repeated and iterated upon. You will also contribute to the codebase of command-and-control software that automates the building, deployment, monitoring, and alerting of Red Hat managed services. The remainder will be spent on various other tasks, such as diagnosing issues, planning, documenting, and mentoring. What you will do Design, write, and maintain software (primarily in Python and Golang) that automates the deployment, monitoring, and maintenance of Red Hat managed services. Onboarding of new services onto our OpenShift-based platform Adhering to cloud-native design principles & best practices to ensure reliability, scalability, and security Contribute to documents, like standard operating procedures (SOPs) and playbooks, that assist in issue resolution and new-service onboarding. Proactively utilize AI-assisted development tools (e.g., GitHub Copilot, Cursor, Claude Code) for code generation, auto-completion, and intelligent suggestions to accelerate development cycles and enhance code quality. Participate in an Agile Scrum team that scopes, prioritizes, and allocates work items. Participate in an on-call rotation that is responsible for responding to service incidents. What you will bring Background writing object-oriented automation software in Python, experience with Golang is only plus Background administering production cloud-native services, preferably containerized and deployed via a container-orchestration system like Kubernetes or OpenShift Experience diagnosing service failures and carrying out incident response procedures Familiarity with Linux operating system and its configuration Ability to effectively work in a globally distributed team Understanding of computer networking and protocols, including TCP/IP and DNS Understanding of computer security and cryptography basics, including certificates, TLS, and credential-storage systems like Vault is a plus Familiarity with CI/CD pipeline concepts and systems, like Jenkins and Tekton/Argo is a plus Familiarity with observability tools like Prometheus and Grafana, and how to define metrics that can be used to measure service health and reliability is a plus The salary range for this position is $94,550.00 - $151,170.00. Actual offer will be based on your qualifications. Pay Transparency Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat's compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience. About Red Hat Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Benefits ● Comprehensive medical, dental, and vision coverage ● Flexible Spending Account - healthcare and dependent care ● Health Savings Account - high deductible medical plan ● Retirement 401(k) with employer match ● Paid time off and holidays ● Paid parental leave plans for all new parents ● Leave benefits including disability, paid family medical leave, and paid military leave ● Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more! Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States. Inclusion at Red Hat Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.

The Ansible engineering team is looking for a Software Requirements Engineer who thrives on clarity, organization, and collaboration to join our Platform Services team. In this role, you'll be the bridge between product vision and engineering execution, ensuring our development team has well-defined, actionable work to build against. This is **not a traditional coding role** . While you'll have an engineering title and work embedded with our development team, your primary focus will be on requirements analysis, backlog management, and stakeholder collaboration rather than writing production code. **What you will do:** + Transform high-level product requirements into clear, detailed user stories and technical specifications + Work with product management and various stakeholders to understand needs and translate them into actionable tickets + Collaborate with product management and engineering leadership to maintain a prioritized, ready-to-work backlog + Run grooming sessions with the engineering team to ensure shared understanding before work begins + Define clear "definition of done" for each story to prevent ambiguity and rework + Test features in the application from a user perspective to ensure acceptance criteria are met and the user experience works as intended-supplementing the unit and integration tests engineers write + Be available to the team throughout sprints to answer questions and clarify requirements + Ensure the team has sufficient refined work available for upcoming sprints + Maintain clear documentation of requirements, decisions, and rationale **What you will bring:** + Bachelor's degree in Computer Science, Software Engineering, or related field (or equivalent experience) + 2+ years in a software development environment (engineering, business analysis, technical writing, or similar) + Strong written and verbal communication skills-you can explain complex concepts clearly to both technical and non-technical audiences + Exceptional organizational skills and attention to detail + Experience with Agile methodologies and tools like Jira + Ability to ask the right questions and dig into ambiguity until requirements are clear + Comfortable facilitating meetings and collaborating across teams **The following is considered a plus:** + Experience writing user stories or technical requirements + Background in business analysis or product management + Technical understanding sufficient to have informed conversations with engineers (you don't need to code daily, but you should understand what engineers need to be successful) + Experience with software development lifecycle and how engineering teams work + Familiarity with API design, data modeling, or system architecture concepts The salary range for this position is $94,550.00 - $151,170.00. Actual offer will be based on your qualifications. **Pay Transparency** Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat's compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience. **About Red Hat** Red Hat (************************ is the world's leading provider of enterprise open source (******************************************** software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. **Benefits** ● Comprehensive medical, dental, and vision coverage ● Flexible Spending Account - healthcare and dependent care ● Health Savings Account - high deductible medical plan ● Retirement 401(k) with employer match ● Paid time off and holidays ● Paid parental leave plans for all new parents ● Leave benefits including disability, paid family medical leave, and paid military leave ● Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more! **Note:** These benefits are only applicable to full time, permanent associates at Red Hat located in the United States. **Inclusion at Red Hat** Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. **Equal Opportunity Policy (EEO)** Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. **Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.** **Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email** **application-assistance@redhat.com** **.** **General inquiries, such as those regarding the status of a job application, will not receive a reply.**

About the Job The Red Hat Workforce Technology Solutions team is looking for a Principal Technical Product Manager - Workday. In this role, you will lead the evolution of our Workday platform to power how we attract, develop, and enable our global workforce. You'll partner with teams across HR, Payroll, and IT to translate business goals into scalable, data-driven solutions that improve how employees experience our systems every day. You'll drive the strategy and roadmap for Workday and related integrations, ensuring our systems support rapid growth and operational excellence. This is an opportunity to shape how technology enables people, influence enterprise-wide transformation, and make a visible impact in a fast-moving tech environment. What You Will Do Define and own the vision, strategy, and roadmap for Workday across all modules, aligning system capabilities with business priorities. Collaborate cross-functionally with HR, Payroll, and IT, to gather feedback, identify opportunities, and prioritize high-impact initiatives. Lead Workday product delivery, guiding configuration, integration, testing, and release cycles using Agile principles. Influence and align stakeholders at all levels-partnering with leadership to ensure system strategy supports enterprise growth goals. Evaluate new Workday features, integrations, and trends to recommend forward-looking enhancements. What You Will Bring Hands-on experience with Workday configuration, integrations, and reporting. Strong understanding of Agile product management, backlog prioritization, and iterative delivery. Proven ability to connect business strategy with technical execution, delivering measurable business outcomes. Excellent communication and stakeholder management skills-you can influence decisions across technical and non-technical teams. Strong analytical and problem-solving mindset with a passion for improving systems and processes. Why You'll Love Working Here You'll be joining a team that sits at the center of innovation-where Workday isn't just a back-office tool but a strategic platform that fuels how we scale and operate globally. You'll also grow your technical and leadership skills by driving high-visibility projects, shaping enterprise-wide systems strategy, and working with a team that values experimentation, inclusion, and continuous learning. The salary range for this position is $131,420.00 - $216,870.00. Actual offer will be based on your qualifications. Pay Transparency Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat's compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience. About Red Hat Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Benefits ● Comprehensive medical, dental, and vision coverage ● Flexible Spending Account - healthcare and dependent care ● Health Savings Account - high deductible medical plan ● Retirement 401(k) with employer match ● Paid time off and holidays ● Paid parental leave plans for all new parents ● Leave benefits including disability, paid family medical leave, and paid military leave ● Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more! Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States. Inclusion at Red Hat Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.

Provide high quality technical support to Red Hat customers around the globe. Collaborate with customers' Technical Support Teams to troubleshoot complex and challenging issues. *Telecommuting permitted: work may be performed within normal commuting distance from the Red Hat, Inc. office in Raleigh, NC. What You Will Do: Work closely with different application teams to address technical issues related to inter-working of multiple applications/products (VNF/CNF). Act as the direct contact and adviser for customer inquiries about cloud platforms (CBIS/NCS) products via Ticketing tool, by phone and using remote access tools. Deliver exceptional customer experience by using professional communication, applying existing knowledge and deep troubleshooting to resolve a variety of issues. Analyze issues to identify problem areas and effectively communicate corrective actions and resolutions to customers in a professional and timely manner. Collaborate with other support engineers and other internal teams and external parties during the problem resolution process. Document learnings, diagnostic steps and create reusable knowledge material for future incidents. What You Will Bring: Bachelor's degree (U.S. or foreign equivalent) in Computer Engineering, Electronic Engineering or related field and five (5) years of experience in the job offered or related role. Must have five (5) years of experience as a support engineer for a Platform-as-a-Service (PaaS) provider or hosting service. Must have five (5) years of experience with: working with Linux or UNIX operating systems; and CEPH Storage. Must have five (5) years of Telco cloud experience. Must have five (5) years of hardware experience, including Airframe (AF), Hewlett Packard (HP) and Dell. #LI-DNI The salary range for this position is $105,860 - $169,340. Actual offer will be based on your qualifications. Pay Transparency Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat's compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience. About Red Hat Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Inclusion at Red Hat Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.

At Red Hat we believe the future of AI is open and we are on a mission to bring the power of open-source LLMs and vLLM to every enterprise. Red Hat Inference team accelerates AI for the enterprise and brings operational simplicity to GenAI deployments. As leading developers, maintainers of the vLLM project, and inventors of state-of-the-art techniques for model compression, our team provides a stable platform for enterprises to build, optimize, and scale LLM deployments.You would be joining the core team behind 2025's most popular open source project (************************************************************************************************************************************************************************** on Github. We are seeking an experienced ML Ops engineer to work closely with our product and research teams to scale SOTA deep learning products and software. As an ML Ops engineer, you will work closely with our technical and research teams to manage training and deployment pipelines, create DevOps and CI/CD infrastructure, and scale our current technology stack. If you are someone who wants to contribute to solving challenging technical problems at the forefront of deep learning, this is the role for you! In this role, your primary responsibility will be to build and release the Red Hat AI Inference runtimes, continuously improve the processes and tooling used by the DevOps team, and find opportunities to automate procedures and tasks. Join us in shaping the future of AI! **What you will do** + Collaborate with research and product development teams to scale machine learningproducts for internal and external applications + Create and manage model training and deployment pipelines + Actively contribute to managing and releasing upstream and midstream product builds + Test to ensure correctness, responsiveness, and efficiency + Troubleshoot, debug and upgrade Dev & Test pipelines + Identifying and deploying cybersecurity measures by continuously performing vulnerability assessment and risk management + Collaborate with a cross-functional team about market requirements and best practices + Keep abreast of the latest technologies and standards in the field **What you will bring** + 10+ years of experience in MLOps, DevOps, Automation and modern Software Deployment practices + Strong experience with Git, Github Actions including self-hosted runners, Terraform, Jenkins, Ansible, and common technologies for automation and monitoring + Highly experienced with administering Kubernetes/Openshift + Familiar with Agile development methodology + Experience with Cloud Computing using at least one of the following Cloud infrastructures: AWS, GCP, Azure, or IBM Cloud + Solid programming skills especially in Python + Solid troubleshooting skills + Ability to interact comfortably with the other members of a large, geographically dispersed team + Experience maintaining an infrastructure and ensuring stability + Familiarity with contributing to the vLLM CI community is a big plus + While a Bachelor's degree or higher in computer science, mathematics, or a related discipline is valued, we prioritize technical prowess, initiative, problem solving, and practical experience \#LI-MD2 \#AI-HIRING The salary range for this position is $189,600.00 - $312,730.00. Actual offer will be based on your qualifications. **Pay Transparency** Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat's compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience. **About Red Hat** Red Hat (************************ is the world's leading provider of enterprise open source (******************************************** software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. **Benefits** ● Comprehensive medical, dental, and vision coverage ● Flexible Spending Account - healthcare and dependent care ● Health Savings Account - high deductible medical plan ● Retirement 401(k) with employer match ● Paid time off and holidays ● Paid parental leave plans for all new parents ● Leave benefits including disability, paid family medical leave, and paid military leave ● Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more! **Note:** These benefits are only applicable to full time, permanent associates at Red Hat located in the United States. **Inclusion at Red Hat** Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. **Equal Opportunity Policy (EEO)** Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. **Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.** **Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email** **application-assistance@redhat.com** **.** **General inquiries, such as those regarding the status of a job application, will not receive a reply.**

Make a difference in the technology that powers some of the most innovative and influential businesses in the world. Red Hat's Multi-product and Engineering Experience (MPEX) Integrity Engineering team is looking for a highly skilled Principal Software Engineer focused on Interoperability Engineering to join us in the U.S. In this role, you will have the opportunity to work for the world's leading provider of open-source technology. You'll help build the frameworks, automation, and infrastructure that ensure Red Hat's hybrid platform products work seamlessly together-delivering freedom, flexibility, and outstanding performance from day one. You'll serve as a technical architect and developer, collaborating closely with the Hybrid Platforms engineering teams using agile methodologies. Collaboration is key at Red Hat-you'll contribute to the future of our technology alongside developers across the open-source community, with opportunities to lead, learn, and grow both professionally and personally. What you will do: Architect and develop frameworks, pipelines, and services that enable scalable interoperability and upgrade testing across Red Hat products. Design and implement integrations between OpenShift CI and other validation tools to improve visibility, automation, and reporting. Drive a shift-left approach to interoperability testing by enabling earlier detection of integration issues, improving developer feedback loops, and embedding Interop checks into CI workflows. Collaborate with product teams (ACM, CNV, ODF, etc.) to co-develop test automation that reflects real customer topologies and hybrid scenarios. Partner with UX and Product Management teams to provide actionable feedback on the integrated portfolio experience, helping shape more cohesive hybrid-product workflows. Enhance CI/CD efficiency by optimizing workflows, improving cluster lifecycle management, and automating environment provisioning. Develop and maintain APIs and data pipelines to track test execution, component health, and quality metrics. Mentor and guide engineers in development best practices and scalable system design. Drive innovation by leveraging AI-assisted coding tools (e.g., Claude Code, Gemini, Cursor) to improve productivity and maintainability. Participate in design and code reviews, ensuring architectural consistency, scalability, and reliability of the Interop testing platform. What you will bring: 7+ years of software development experience, preferably in infrastructure, automation, or distributed systems. Strong proficiency in Python or Go, including experience building APIs, automation frameworks, or backend services. Strong proficiency in Bash shell scripting, including best practices. Deep understanding of Linux, Kubernetes/OpenShift, and containerization. Familiarity with virtualization technologies (KVM, VMware, CNV, Libvirt) and networking fundamentals. Proven experience integrating with CI/CD systems (Prow, Jenkins, GitHub Actions) and automating build/test pipelines. Experience working in large, cross-functional engineering organizations. Excellent communication and collaboration skills, with the ability to lead technical discussions and mentor peers. Preferred Qualifications Experience with Ansible or IaC tooling (Terraform, Helm). Knowledge of open-source development practices and community collaboration. Familiarity with observability and metrics frameworks (Grafana, Prometheus). Background in test automation or quality-driven development. Certifications such as RHCE or similar. #LI-LS2 The salary range for this position is $116,270.00 - $191,840.00. Actual offer will be based on your qualifications. Pay Transparency Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat's compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience. About Red Hat Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Benefits ● Comprehensive medical, dental, and vision coverage ● Flexible Spending Account - healthcare and dependent care ● Health Savings Account - high deductible medical plan ● Retirement 401(k) with employer match ● Paid time off and holidays ● Paid parental leave plans for all new parents ● Leave benefits including disability, paid family medical leave, and paid military leave ● Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more! Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States. Inclusion at Red Hat Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.

Red Hat is looking for a Product Owner to act as the liaison between a cross-functional engineering team and its stakeholders. You will own and continuously adjust the product-delivery team backlog to react to both short-term business needs and the long-term vision in the area GPU, Accelerators and AI. In this role you will be a member of the GPU + Accelerators Engineering group responsible for understanding and helping to convey inputs from Product Management, Engineering Management, Support, and Upstream communities to the team. This position is a great opportunity to grow leadership skills while working alongside some of the brightest developers and stakeholders in the open source industry. What you will do: Take a leadership role in a cross-functional group by defining priorities, ensuring alignment with stakeholders, and driving execution for GPU, Accelerators and AI components. Act as the primary point of contact between Product Management, Engineering, and similar roles to ensure alignment on priorities and deliverables. Work with the development team to split features and epics into stories or tasks. Define Acceptance Criteria and ensure that the team understands the “what” to work on. Communicate product goals effectively to ensure the team can work autonomously and remain unblocked. Provide key information such as delivery plans by acting as an information radiator to the teams and stakeholders. Proactively monitor community related (upstream) and product and services related (downstream) communication channels and act as a voice for the team. Engage in and ensure effective on-going communication between customers, customer facing teams, and stakeholders and the engineering teams to allow for continuous feedback and improvement. What you will bring: Strength in prioritizing development work while managing product management expectations Ability to resolve conflicting priorities and communicate key insights from multiple sources (e.g., product feedback, technical discussions, community input) to stakeholders and engineering teams. 3+ years of experience in a product owner role, preferably in Agile or Scrum environment Software development/Computer science/Computer engineer/Technical background Solid communication, presentation, organizational, time management, and interpersonal skills Highly self-motivated and proactive in engaging stakeholders to drive clarity and alignment. Excellent written and verbal skills in English Experience with shared ownership of software by a globally collaborative team Nice to have: Experience with Jira, GitHub, GitLab or similar (would be a plus) Experience with open source development practices Knowledge in GPU, Accelerators or AI APIs and components. The salary range for this position is $94,550.00 - $151,170.00. Actual offer will be based on your qualifications. Pay Transparency Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat's compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience. About Red Hat Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Benefits ● Comprehensive medical, dental, and vision coverage ● Flexible Spending Account - healthcare and dependent care ● Health Savings Account - high deductible medical plan ● Retirement 401(k) with employer match ● Paid time off and holidays ● Paid parental leave plans for all new parents ● Leave benefits including disability, paid family medical leave, and paid military leave ● Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more! Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States. Inclusion at Red Hat Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.

The Red Hat Services team is looking for a Services Account Specialist to join us in the southeastern U.S. In this role, you will work in a designated sales territory and collaborate with the area sales manager and Red Hat sales associates to execute sales activities inclusive of Consulting, Training and Technical Account Management for the East Services team. You'll be responsible for managing the services business lifecycle from pre-sales through program delivery, including leading sales cycles and preparing project approach documents and proposals that include business and technical requirements as well as the appropriate solutions, schedules, delivery times, and cost. You will work with Red Hat's sales associates to guide consulting sales opportunities from qualification to closing, while managing all assigned projects and resources. The main objectives for this role are meeting bookings and revenue goals. As a Services Account Specialist, you'll need to be able to articulate the value of Red Hat Services can deliver for customers. A tailored enablement path will be provided for the successful candidate. The successful candidate will be classified as a remote associate and will be expected to travel to meet with customers frequently. **What you will do:** + Grow your territory and diversify your business + Accurately and consistently provide bookings and revenue forecasts for your territory + Manage bookings and revenue goals across all practices; meet margin and use targets + Collaborate with teams to design and implement complex, effective and high-impact solutions for Red Hat's customers + Value sell solutions focused on delivering customer value + Ensure successful delivery of programs + Grow territory revenue base on a quarterly basis + Manage escalations without supervision + Negotiating Red Hat master services agreements and statements of work (SoWs) with customers and the Red Hat Legal team **What you bring:** + Experience with internal or external sales + Knowledge of technical or business consulting practices + Experience in project delivery + Solid people management skills + Experience adhering to agile methodologies within project teams + Knowledge of application development and cloud solutions creation and delivery + Experience and ability to speak at public conferences and meetups + Ability to architect complex solutions using multiple products and technologies to deliver requested business value The salary range for this position is $216,990.00 - $358,000.00 (inclusive of base pay + target incentive compensation). Actual offer will be based on your qualifications. **Pay Transparency** Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat's compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience. **About Red Hat** Red Hat (************************ is the world's leading provider of enterprise open source (******************************************** software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. **Benefits** ● Comprehensive medical, dental, and vision coverage ● Flexible Spending Account - healthcare and dependent care ● Health Savings Account - high deductible medical plan ● Retirement 401(k) with employer match ● Paid time off and holidays ● Paid parental leave plans for all new parents ● Leave benefits including disability, paid family medical leave, and paid military leave ● Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more! **Note:** These benefits are only applicable to full time, permanent associates at Red Hat located in the United States. **Inclusion at Red Hat** Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. **Equal Opportunity Policy (EEO)** Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. **Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.** **Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email** **application-assistance@redhat.com** **.** **General inquiries, such as those regarding the status of a job application, will not receive a reply.**

**It's fun to work in a company where people truly BELIEVE in what they're doing!** We're looking for a Principal Sales Engineer who is not only passionate about technology but thrives on engaging with customers to solve complex challenges. This role centers on migrating mainframe workloads to cloud environments, where your technical acumen and customer-facing skills will drive success in new and existing partnerships. The Sales Engineering team supports Account Executives in new and existing partner relationships, as well as, direct business in order to grow revenue opportunities. Rocket Software Sales Engineers are experienced technical professionals with an extensive enterprise software sales background who can successfully be the technical sales lead on software opportunities to progress and close business, and must function well as a member of a dynamic team, while having the ability to also work independently to progress and close business. **Essential Duties and Responsibilities** : + Engage with prospective clients to understand their data integration challenges, especially around migrating from mainframe systems to cloud environments. + Present and demonstrate our software solutions, clearly articulating the technical benefits and integration capabilities. + Engage and inspire customers by presenting solutions that demonstrate real value, backed by your passion for the latest database and AI technologies and trends. + Deliver compelling proof of concepts, highlighting how our offerings stand at the forefront of technology. + Successfully convey technical details to a non-technical audience, as well as, foster credibility with more technical audiences. + Provide knowledge and skills to help qualify business opportunities by understanding the user requirements and technical environment. + Actively participate in training and mentoring activities of other members of the Sales Engineering team. + Handle objections professionally; answer questions quickly and coherently; deal with challenges assertively and persuasively. **Required Qualifications:** + A minimum of 8+ years of relevant sales engineering experience. + Proven track record in presales or consulting roles with a strong foundation in mainframe or IBMi. + Experience working with large-scale enterprise data migration projects. + Strong understanding of data integration concepts, especially relating to mainframe databases (such as IBM Db2, IMS, VSAM) and cloud-native databases (such as Amazon RDS, Amazon Aurora, Amazon Redshift). + Data replication technologies (ETL, CDC) expertise is advantageous. + Prior experience supporting or migrating workloads from mainframe environments is preferred. + Familiarity with security best practices for data handling across cloud and mainframe environments. + Strong problem solving and requirements gathering skills. + Strong written and verbal communication skills. + Detail-oriented and can rapidly learn and take advantage of new concepts and technologies. + Ability to work independently and engage team support as required. + Ability to prioritize and manage workload to meet defined deadlines. + Must be comfortable working in a rapidly changing and sometimes unstructured environment. **Information Security:** Information security is everyone's responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role. **Diversity, Inclusion & Equity:** At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce. \#LI-Remote \#LI-MM1 The base salary range for this role is $136,085.00 - $170,106.00 /year. Exact compensation may vary based on skills, experience, and location. . **What Rocket Software can offer you in USA:** **Unlimited Vacation Time as well as paid holidays and sick time** **Health and Wellness coverage options for Rocketeers and dependents** **Life and disability coverage** **Fidelity 401(k) and Roth Retirement Savings with matching contributions** **Monthly student debt benefit program** **Tuition Reimbursement and Certificate Reimbursement Program opportunities** **Leadership and skills training opportunities** EOE M/F/Vet/Disability. Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status. Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: ************ or send an email to *************************. We will make a determination on your request for reasonable accommodation on a case-by-case basis. As part of our commitment to a safe and trustworthy workplace, we include background and reference checks in our hiring process. _It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability._ _If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!_ Companies around the world trust Rocket to solve their most complex business challenges by powering their critical infrastructure, business processes, and data. We help extend the value of these assets, enabling our customers to embrace the potential of cloud and mobile computing, advanced analytics, and the innovations of tomorrow. From the clothes we wear to the cars we drive, Rocket solutions power the back-end systems that thousands of brands rely on every day. At Rocket, software is about more than just code-it's about people. We are passionate problem-solvers, working to make a difference for others. Our foundation is built on empathy, humanity, trust, and love, and we strive to embody these core values in everything we do. Whether we're serving our customers, partners, or fellow Rocketeers, we are committed to treating everyone with the respect and care they deserve. Founded in 1990, Rocket Software is headquartered in Waltham, Massachusetts, and has 20 offices worldwide, bringing people and technology together to build a better future.

**It's fun to work in a company where people truly BELIEVE in what they're doing!** We are looking for a highly skilled Mainframe Modernization Solutions Architect to analyze, design, architect, and implement solutions that support our Customers' Digital Transformation journeys. In this hands-on role, you will be responsible for solving complex technical issues, establishing patterns and practices, and setting standards for the modernization of mainframe legacy environments. The ideal candidate will possess deep technical skill in at least one of the following focus areas: - Infrastructure modernization: Deploy fit for purpose workload in a Hybrid Cloud infrastructure - Application modernization: Evolve from monolithic application to Cloud-Native API - Microservices Process modernization: Embrace an enterprise-wide DevOps discipline to deliver application faster Job Description **Key Responsibilities:** + Helping Customers and Systems Integrators to design scalable, high availability application solutions built on the Rocket Enterprise Portfolio/Enterprise Server solution. + Working as a technical leader alongside customer business, development and infrastructure teams. + Create Conduct proof of concept technology analysis and pilots. + Conduct customer presentations and internal presentations/trainings to peer groups. + Enable and align consulting partners with Rocket Enterprise Portfolio (Enterprise Server/Enterprise Developer/Enterprise Analyzer) mainframe modernization approach and methodology. + Provide the architectural guidance and recommendations necessary to promote successful Customer engagements worldwide. + Technical content composition and delivery: blogs, whitepapers, technical presentations at major conferences. **Minimum Qualifications:** + Advanced Technical Degree in Computer Science or related field + At least 4 to 10 years of experience leading customers with mainframe and legacy modernization initiatives. + Experience leading customers with mainframe and legacy modernization initiatives. + Knowledge of major Cloud Provider infrastructure and technologies, such as AWS, Azure, GCP, Cloud Foundry, Docker / Kubernetes. + Experience with analyzing on-premises mainframe environment applications and process to formulate plans for modernizing workloads that achieve Customer's desired business outcomes. + Relevant Business and IT Architecture Certifications such as, AWS Solution Architect Professional, Microsoft AZURE Solution Architect, Scaled Agile Framework (SAFe), etc. + Fluent in written and verbal English. + Prior Experience in leading Customer migrations from Mainframe to Rocket Enterprise Server platform Technical Experience in at least one of these areas: + Infrastructure Modernization + Experience with tools and methodologies used to migrate mainframe workloads via hardware/middleware emulation, automated code conversion, and re-platforming. + Experience with COBOL modernization and porting application code across platforms. + Hands-on technical experience with mainframe, non-x86 legacy systems and with technologies such as COBOL, JCL, CICS, DB2 for z/OS, IMS DB/DC, Assembler, PL/I, REXX, flat/sequential files, GDGs, and VSAM. + Must have an analytical mind set to analyze test result and facilitate defect resolution. + Experience design/architecting distributed and Cloud environments (target environments) - including OpenShift, Kubernetes, and Containers. + Application Modernization + Strong analysis skills with solid concepts in Architecture and Design. Should have joined projects to refactor complex business applications. + Knowledge of Cloud Computing, Containers, Microservices, and Serverless technology. + Experience with Business Rules-extraction from COBOL/PL1. + Experience architecting high availability, resilient, fault tolerant systems that utilize load balancing, horizontal/vertical scaling. + Knowledge of Webservices, Microservices, APIs and exposing Application components to alternate platforms. + Process Modernization + Complete understanding of software development lifecycle including DevOps toolchains. + Experience configuring automation pipelines in GitHub, Azure DevOps, AWS CodePipeline, Jenkins or similar tools. + Familiarity with agile engineering practices like Test Automation, Test-Driven Development (TDD), Continuous Integration (CI), Continuous Delivery (CD), DevOps, and Test Data Management, etc. + Experience with implementing and operating DevOps and Agile tools/platforms across some part of the development lifecycle. + Ability and interest in travel to our customers around the world, as needed. + Commitment to Rocket Core values of empathy, humanity, trust and love. **Information Security:** Information security is everyone's responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role. **Diversity, Inclusion & Equity:** At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce. \#LI-SD1 \#LI-Remote The base salary range for this role is $142,800.00 - $185,640.00 /year. Exact compensation may vary based on skills, experience, and location. . . **What Rocket Software can offer you in USA:** **Unlimited Vacation Time as well as paid holidays and sick time** **Health and Wellness coverage options for Rocketeers and dependents** **Life and disability coverage** **Fidelity 401(k) and Roth Retirement Savings with matching contributions** **Monthly student debt benefit program** **Tuition Reimbursement and Certificate Reimbursement Program opportunities** **Leadership and skills training opportunities** EOE M/F/Vet/Disability. Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status. Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: ************ or send an email to *************************. We will make a determination on your request for reasonable accommodation on a case-by-case basis. As part of our commitment to a safe and trustworthy workplace, we include background and reference checks in our hiring process. _It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability._ _If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!_ Companies around the world trust Rocket to solve their most complex business challenges by powering their critical infrastructure, business processes, and data. We help extend the value of these assets, enabling our customers to embrace the potential of cloud and mobile computing, advanced analytics, and the innovations of tomorrow. From the clothes we wear to the cars we drive, Rocket solutions power the back-end systems that thousands of brands rely on every day. At Rocket, software is about more than just code-it's about people. We are passionate problem-solvers, working to make a difference for others. Our foundation is built on empathy, humanity, trust, and love, and we strive to embody these core values in everything we do. Whether we're serving our customers, partners, or fellow Rocketeers, we are committed to treating everyone with the respect and care they deserve. Founded in 1990, Rocket Software is headquartered in Waltham, Massachusetts, and has 20 offices worldwide, bringing people and technology together to build a better future.