Senior Recruiter
Fastmed job in Raleigh, NC
Responsible for interviewing, referring and hiring applicants for clerical, technical, administrative, clinical and management positions throughout the Company. This position requires an emphasis on both clinical ancillary staff hiring (medical assistants & front desk) as well as provider recruitment (physician assistant, nurse practitioners and physicians). Considerable skill in interviewing techniques, a good knowledge of all specialized functions, an excellent knowledge of clinical functions, a basic understanding of the Company's organizational structure as well as knowledge of personnel policy and procedure and federal and state laws regarding employment practices.
DUTIES AND RESPONSIBILITIES:
Determines marketing & recruiting approaches through recruitment planning; provide counsel and direction to hiring leaders.
Recruits qualified candidates state-wide and coordinates the development of strategic and comprehensive recruitment plans in accordance with the needs and goals of the company.
Reviews and analyzes the information provided on a prospective employee's application form/resume
Conduct interviews
Provides detailed information to candidates regarding the company compensation plan
Creates offer letters
Extends and negotiates offers of employment as needed between candidate and leadership
Follows up with the candidate throughout recruitment process.
Assists with the background check and drug testing process
Coordinates with other departments such as credentialing to confirm candidate's qualifications,
Maintains recruitment metrics including accurate and detailed records of efforts and results
Assists in managing relationships with external vendor partners (recruiting vendors and platforms, temp employee vendors, community schools, etc.).
Manages all aspects of the recruiting systems, such as the ATS
Manages the recruitment process to ensure compliance with all EEO and OFCCP laws
May attend recruitment events such as career fairs and conferences as needed
Strives to embody FastMed's core values of STAT (Service, Teamwork, Accountability, Transparency) and embrace FastMed's philosophy of Compassionate Hospitality
Other duties as assigned
QUALIFICATIONS:
Bachelor's degree
Minimum (5) years of recruitment experience, preferably within healthcare
Previous Healthcare experience required
SKILLS:
Strong communication skills
Strong decision-making skills
Flexible and able to change direction quickly
Understanding of recruitment marketing strategies
Advanced understanding of human resources policies and practices
Effective time management skills and organizational skills
Motivated self-starter with a strong sense of urgency
Ability to work independently and with a team
Thorough problem-solving skills
Working knowledge of social media
Working knowledge of employer branding methods
Technological proficiency
This role may be worked remotely within North Carolina or as a hybrid position within our corporate office in North Carolina. If remote, occasional travel to the corporate office for training or meetings is required as well as occasional travel to attend recruitment events.
Regional Medical Manager (APP)
Fastmed job in Durham, NC
Job Summary: RMMs will report to the CMO who will collaborate with the COO for assignments related to this role. Regional Medical Managers (RMMs) will be assigned to Regional Director of Operation regions (East, Central, West) and will work with RDOs and CMs in their assigned region on back-office performance improvement initiatives to drive positive change within each center assigned focusing on quality of care and patient volumes. RMM's will ownership in the success of each center they are assigned to improve in partnership with the RDOs and CMs. RMM role will have 12 hrs. /week of dedicated administrative time; and a minimum 24 hours/week covering clinic shifts
.
RMMs will be compensated at $85/hr and will remain OT eligible for any additional clinical hours worked when needed. Incentive compensation will be included for the success of their sub-region clinic performance and will align with RDO goals. Weekly regional travel to centers in their assigned territory will be required. Mileage and lodging reimbursement as per company policy will be honored. Will often work 1:1 with providers and back-office staff in need of assistance.
Job Duties:
RMMs will meet with the CMO and COO monthly and MAB as needed to identify and report on any operational or clinical challenges and prioritize specific action plans for the RMMs to focus on in the field with operational partners.
Applicants must exemplify our Mission, Vision and Values, understand and believe in our lean business model of healthcare delivery, and promote our ability to provide exceptional patient care, access and experience in the communities we serve.
RMMs are solely focused on quality improvement, center growth, and back-office support.
RMMs will collaborate with lead operators of their assigned region to ensure clinical, operational and financial success.
Assist any APPs/staff struggling with patient thruput with emphasis on quality, process improvement and efficiencies.
Work directly with CMs, APPs and back-office staff to improve center performance and quality of care delivered.
RMMs will provide a monthly report documenting their specific activities, accomplishments, challenges, and any recommendations to correct challenges identified.
Assist with accurate, yet efficient, documentation completion that ensures records are documented accurately without compromising patient thruput, so we maintain the ability to improve patients per hour if possible. Ensure chart completion within 24 hours of DOS.
Improve confidence and practice with any provider procedures deemed deficient. Assist with resolving any core privileging deficiencies. Assist in noncompliance with completion of any assigned HIPPO education modules.
Work with providers who struggle with bedside manners, teamwork, tardiness, or absenteeism.
Assist with In-basket management compliance including coding queries, chart completion, lab result review, radiology over-read review, and patient inquiries.
Accuracy of DOT exam documentation, quality of OHS documentation, appropriateness of follow-up and OHS referrals. Increase in E-screen utilization, completion DOT certification and OHS workshop within 90 days of hire. Compliance with DOT recertification.
If applicable, encouraging appropriate referrals from urgent care to primary care and facilitating that process. A Primary Care RMM will work with Primary Care providers to improve management of outside events, transitional care, in basket management, outside document management, increasing patient panel size, increasing annual physical visits, timely medication refills, and assistance with remedial training of primary-care procedures.
Google scores, volumes, access (no window triage), schedule utilization (walk-ins encouraged), AV efficiency, callouts, etc.
Qualifications:
Certified Nurse Practitioner/Physician Assistant
Must be full-time; minimum one-year1 year with Fast Med and a minimum of 2 years clinical experience.
Prior experience as a clinician educator experience or Lead APP preferred.
Excellent written and verbal communication skills; must be able to lean into difficult conversations to drive change and process improvement.
Prior experience establishing strong working relationships.
Auto-ApplyMedical Office Specialist
Raleigh, NC job
Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve.
The Patient Service Specialist performs complex administrative duties including but not limited to patient registration, patient scheduling, providing excellent customer service to clients, and management of multi-line phone system. This role requires a general knowledge of various systems and/or procedures. This position ensures that every patient is treated with quality clinical care and is provided a welcoming and respectful experience.
Responsibilities
* Greet patients and visitors
* Communicate wait times to patients and direct them accordingly
* Obtain authorization, as needed, to process patients for services
* Check in patients using appropriate patient management system
* Explain all required forms to patients and ensure proper completion of all paperwork
* Answer incoming telephone lines and direct the caller accordingly
* Contact patients regarding appointment reminders, rescheduling, or cancellations.
* Check out patients in appropriate patient management system and distribute records
* File paperwork, medical records, and correspondence
* Maintain inventory of office supplies and printed forms
* Manage dissemination of all paperwork to outside parties including non-injury, custody, and control forms
* Follow HIPAA guidelines and safety rules
* Attend center staff meetings
* Participate in initial and ongoing training as required
* Complete processing of patient referrals including accurate checkout, paperwork processing, patient education, and communication with Client Support Group
* Assist Center Operations Director or other leader in managing daily administrative functions
* Assist in maintaining a neat, clean, and orderly appearance throughout the facility
* Use employer reporting tool to scan and distribute employer results and paperwork
* Review clinician transcriptions and enter applicable charges via internal charge entry system.
* Perform some medical assistant duties such as breath alcohol tests, drug screens, TB skin test reads and/or other duties as assigned/approved by medical leadership
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Qualifications
Education Level: High School Diploma or GED
Job-Related Experience
* 6 months to 1 year
* Working knowledge of state-specific occupational medicine requirements preferred
Job-Related Skills/Competencies
* Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
* Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
* Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
* The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
* Demonstrated effective communication and interaction with employers, patients, providers, and other employees
* Demonstrated ability to maintain working relationship with all levels of employees
* Demonstrated excellent customer service skills
* Demonstrated intermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applications
* Ability to perform all aspects of front office operations
* Drive to achieve or exceed established service standards
Additional Data
* 401(k) Retirement Plan with Employer Match
* Medical, Vision, Prescription, Telehealth, & Dental Plans
* Life & Disability Insurance
* Paid Time Off & Extended Illness Days Offered
* Colleague Referral Bonus Program
* Tuition Reimbursement
* Commuter Benefits
* Dependent Care Spending Account
* Employee Discounts
This job requires access to confidential and critical information, requiring ongoing discretion and secure information management.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Concentra is an Equal Opportunity Employer, including disability/veterans
Auto-ApplyRadiologic Technologist up to $10k sign on bonus!
Raleigh, NC job
Radiology Technologist up to $10k sign on bonus Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve.
The Radiologic Technologist & Medical Support Specialist performs routine will perform routine x-ray examinations in accordance with Concentra policies, practices, and procedures and applicable regulations under direct supervision of the treating clinician, as well as supports in other needed areas of the facility. This role requires efficient and accurate delivery of one-on-one patient care while thriving in a fast-paced environment. The RT MSS ensures that every patient is treated with quality clinical care and receives an excellent patient experience from welcoming, respectful, and skillful colleagues.
Responsibilities
Radiologic Technologist Duties
* Prepare patients for radiologic procedures. Escort patients to dressing and x-ray rooms, provide verbal and/or written instructions and assist patients in positioning body parts to be radiographed. Explain procedures and observe patients to ensure patient care, safety and comfort during the x-ray exam.
* Operate radiologic equipment to produce images of the body for diagnostic purposes. Position radiologic equipment and adjust controls to set exposure time and distance according to specification of examination. Take x-rays following established radiologic requirements and regulations to ensure patient care and safety.
* Use radiation safety measures and protection devices to ensure safety of patients and team members
* Ensure radiologic equipment remains in working order. Report equipment malfunctions to Center Operations Director
* Ensure all Radiology workflows are followed and all Radiology reports cross correctly to EMR
* Follows documentation procedures and completes required documentation related to patient x-ray visit.
* Maintain all x-ray equipment, including calibration, QA/QC procedures, and record keeping in accordance with current policy and procedures
Medical Assistant Duties
* Perform Department of Transportation (DOT) and Non-DOT drug and alcohol testing
* Prepare patients for physical examinations, including taking vital signs and any required or requested ancillary testing including but not limited to vaccines and injections, phlebotomy, PFTs, audiogram testing and respirator fit testing (in accordance with state regulations)
* Perform rapid screening tests (influenza, strep, mono, glucose, etc.)
* Assist providers during examination and treatment
* Responsible for performing routine medical procedures as ordered by treating clinician as well as triaging emergent patients as needed
* Prepare and assist clinician with procedure set up and injury care
* Apply bandages, dressings and splints as ordered by the treating clinician
* Dispense medications and DME as ordered by the treating clinician in accordance with state regulations
* Complete quality assurance activities on equipment and medical devices as well as testing processes used in the center
* Maintain supplies, clean rooms and equipment, and stock exam rooms
* Maintain and operate all medical devices and equipment, including calibration and record keeping in accordance with current policy and procedures
* Notify supervisor immediately if equipment is not functioning properly, supplies are needed, or facility is not operating as expected
* In partnership with center leadership, assist with patient flow and volume
* Keep patients informed of expected wait times during all aspects of the center visit
* Responsible for clerical tasks in both the front and back office associated with patient care and proper record keeping
* Ensure accuracy in documentation
* Perform front office duties: greet patients, obtain authorization, check in/out, communicate wait times, answer multi-line telephone system, and distribute employer results/paperwork as needed
* Follow HIPAA guidelines and safety rules
* Attend center staff meetings or huddles as required
* Assist in maintaining a neat, clean, and orderly appearance throughout the facility
* Complete any applicable training including but not limited to clinical competency training that occurs monthly.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Qualifications
* Education Level: High School Diploma or GED
* Graduate of an accredited school of radiologic technology and applicable certification by the state in which employed.
* Registered with The American Registry of Radiologic Technologists (ARRT) and has active and valid certification.
* CPR/First Aid Certification
Job-Related Experience
* Customarily has at least six months or more of medical assistant experience with knowledge of medical procedures and medical terminology
* Working knowledge of occupational medicine requirements (state specific) is preferred with prior medical office, healthcare and/or customer service-related experience.
Job-Related Skills/Competencies
* Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
* Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
* Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
* The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
* Able to communicate both verbally and in writing in a clear, and professional manner
* Teamwork focus with peers and center leadership team; ability to maintain working relationship with all levels of colleagues
* Must participate in initial and ongoing training as required
* Obtain all certifications required of Medical Support Specialists including but not limited to Drug Screen Collection, Breath Alcohol Certification, Hair and Oral Fluids Collection
* Intermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applications
Additional Data
* 401(k) Retirement Plan with Employer Match
* Medical, Vision, Prescription, Telehealth, & Dental Plans
* Life & Disability Insurance
* Paid Time Off & Extended Illness Days Offered
* Colleague Referral Bonus Program
* Tuition Reimbursement
* Commuter Benefits
* Dependent Care Spending Account
* Employee Discounts
This job requires access to confidential and critical information, requiring ongoing discretion and secure information management.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Concentra is an Equal Opportunity Employer, including disability/veterans
#LI-ES2
Auto-ApplyHealth Care Assistant
Raleigh, NC job
Our doors are open, and we are still providing care. Planned Parenthood South Atlantic is committed to providing high-quality, inclusive, and non-judgmental sexual and reproductive healthcare to all genders, sexual orientations, races, religions, abilities, ethnicities, and cultural backgrounds. We are a team of compassionate and dedicated staff members, and we will continue to open our doors to those who need it.
Please note that our offices will be closed for year-end from December 24, 2025, through January 1, 2026. This annual rest period allows employees across the organization time to decompress, recharge, and return refreshed for the new year.
We will continue to accept applications during this time, and all submissions will be thoroughly reviewed. Response times may be delayed until we return, and we appreciate your patience. We look forward to learning more about you and reviewing your application soon!
Learn more: ppsatcareers.org
Why Planned Parenthood South Atlantic? We are powerful educators, advocates and innovators for health care. Be part of the diverse Planned Parenthood family. Work hand in hand with like-minded individuals in an environment built on collaboration, open communication, and mutual respect. We're looking for passionate, dedicated people who are eager to make positive contributions to their community and to our mission. What's interesting about this job? The Health Care Assistant (HCA) serves as the first impression of Planned Parenthood South Atlantic (PPSAT) by providing friendly and efficient services to clients arriving at the health center for services or information. The HCA is responsible for maintaining front office, back office, assisting providers with daily in-office procedures, blood draws, and provide patient education.
Who You Are
Passionate about providing high-quality and nonjudgemental reproductive health care
Believe sexual health is essential to every person's overall health, well-being, and happiness
Excited about making patients the priority
Firm believer in providing non-judgmental care to our transgender and gender-diverse patients
Experience working across a diverse service area
What You'll Do (but not limited to)
Maintains accurate and complete documentation including charts, logs, etc.
Provide education via telephone or face-to-face in a non-judgmental manner to patients by providing support and information on reproductive and sexual health issues.
Verify and interpret insurance coverage and benefits both electronically and over the phone.
Assist clinician in making patient referrals and documenting appointments scheduled in patient chart.
Provides telephone coverage for incoming calls, assists with requests for center appointments as applicable and other calls requesting information.
Able to interpret and communicate clinic fee scale and pricing information, as well as patient insurance benefits, including copayments/coinsurance.
Responsible for patient fee receipts, reconciliation of computer journal sheet with daily deposits and timely reporting of same to Finance Department.
Ensures patients complete all necessary forms and obtains patient consents for services in an efficient and accurate manner.
Follows Health Center procedures for the processing and provision of OTC and prescription medications and birth control supplies.
Assists in assuring the Health Center remains in working order by maintaining an adequate stock of supplies.
Participates in maintaining uniform patient record systems, e.g. computer data, EHR documentation, and/or patient filing system.
Works as a team member to meet or exceed center productivity and customer satisfaction goals.
Serve as laboratory testing personnel: collect and prepare laboratory specimens; maintain/check laboratory instruments; perform laboratory-related quality controls; order and result laboratory tests in the medical record; draw blood; dispose of contaminated supplies; perform and interpret in-house laboratory tests; participate in competency and proficiency requirements based on laboratory testing performed; demonstrate problem-solving skills.
Schedule: This is a full-time opportunity, working 35-39 hours/week Monday: 8:30AM-5PMTuesday: 9:30AM-6PMWednesday: 8:30AM- 5PMThursday: 9:30AM-6PMFriday: 8:30AM-3PM
All staff are expected to remain at the health center until all patients are checked out, documentation is completed and the health center is cleaned. What You Get: All full-time employees are benefits-eligible!
Including but not limited to:
Medical, Dental, and Vision InsuranceHealth Reimbursement Account 403B Retirement Plan with matched contributions Paid Time Off Holiday Pay Employee Assistance Program
Compensation:All HCA's start at $22.50 an hour and are eligible for periodic pay-increases based on tenure and skill checkoffs. PPSAT's compensation philosophy is based in equity and transparency. The HCA Tier Program intends to maintain and promote internal equity, transparency, and skill growth.
A complete application includes a cover letter and resume.
This position requires a background check once a job offer is extended to the final candidate. PPSAT does not discriminate in employment and understands the many barriers' candidates may face when applying to jobs. One of those barriers is the criminal justice system and its effects on background checks. We understand that these barriers more often negatively impact BIPOC. A conviction is
not
an absolute bar to employment. Factors such as the age of the offense, evidence of rehabilitation, the seriousness of violation, and job relatedness are considered in all employment decisions.
Planned Parenthood of South Atlantic Diversity, Equity, and Inclusion StatementAt Planned Parenthood of South Atlantic (PPSAT), we embrace diversity, equity, and inclusion and strive to keep it at the core of who we are. We are committed to a diverse workforce that welcomes an array of perspectives, experiences, and backgrounds. We believe that diversity, equity and inclusion in teams, decision-making, policy, practice, and operations contributes to a sense of belonging that benefits our culture, our staff, our patients, and our community. At PPSAT, we are dedicated to learning, reducing and eliminating inequities, and developing best practices to dismantle systemic racism and the complex problems caused by it.
Planned Parenthood South Atlantic is an equal opportunity employer.
No phone calls please.
Auto-ApplySr. Applications Analyst-Ambulatory
Fastmed job in Raleigh, NC
Job Purpose: The Epic Senior Analyst, Ambulatory is responsible for configuring, modifying, testing, and maintaining software applications. Coordinate all issues that arise during the project for the application area. Builds collaborative relationships with project leadership, business owners, clinical department users, and other corporate departments to facilitate usage and acceptance of the system. Be a mentor to other analysts and team members. Lead more difficult or larger scope projects.
Essential Duties and Responsibilities
Acting as the primary support contact for the Ambulatory application's end-users
Identifying issues that arise in their application area as well as issues that impact other application teams, and working to resolve them
Guiding workflow design, building and testing the system, and analyzing other technical issues associated with EPIC software
Identifying and implementing request changes to the system
Serving as a liaison between end users' workflow needs and EMR implementation staff
Performing in a senior analyst role and teaching, training, and guiding analysts to solutions
Maintaining regular communication with your vendor representatives including participating in weekly project team meetings
Working with vendor representatives, organizations business community, and end users to ensure the system meets the organization's business needs regarding the project deliverables and timeline.
Developing an understanding of operational needs to set the direction for the organization's workflows by attending site visit and other integrated sessions
Participating in training and working with end users
Troubleshooting problems and questions
Reviewing the status of projects and issues on an ongoing basis with leadership
Holding weekly communications with team members to discuss the status of deliverables, shared issues, end-user concerns, budget, and upcoming milestones
Taking ownership and leading projects involving multiple teams or team members
Performing and completing build tasks in more difficult application areas
Adhering to service level agreements in incident and task management
Appropriately escalating issues to team lead and management
Attending and participating in workgroup and steering meetings
Preparing agendas and performing system demonstrations for stakeholders
Reviewing and completing NoVA notes and upgrades within the project timelines
Maintaining all applicable certifications and ensuring CEE's are up to date
Translating operational requests into EMR build tasks
Additional Duties and Responsibilities
Accomplishes all tasks as assigned or become necessary
Qualifications
Education:
Associates in Information Technology or Bachelor's Degree in Information Technology or related field, preferred
At least 5 years Epic experience
Training and Certification:
Epic certification(s)/accreditation(s) is required in the primary application for the position
Epic Care Ambulatory- Required
Other certification examples would be
Welcome
EpicCare Link
MyChart
Healthy Planet/Compass Rose
At least 1 or more additional certifications in application areas, Preferred
Knowledge, Skills, and Abilities:
Configures, modifies, tests, implements, maintains and supports applications software. Develops thorough application knowledge within specific areas of focus. Write and maintain system documentation.
Understands the workflow and business requirements and has the ability to build/modify the system to meet business specifications. Thorough understanding of possible ramifications to business process as well as other system applications.
Demonstrating flexibility with respect to changing end-user business needs
The ability and willingness to see things in an open-minded way and examine an idea or concept from as many angles as possible
The ability and willingness to take ownership of work activities and ensure that they are completed in an accurate, efficient, and timely manner
The ability and willingness to recognize assignments or tasks that need to be completed, to seek out additional assignments or tasks, and to help others
The ability to communicate information clearly and concisely with project leadership and subject matter experts.
The ability and willingness to learn new software and systems
Listening Attentively to ensure that the intended message has been accurately received, holding responses until the person has finished making their point, and repeating information to ensure accuracy
Seeking, logically examining, and interpreting information from different sources to determine a problem's cause and developing a course of action to resolve the problem and to prevent its recurrence
The ability to persevere in difficult situations, overcome obstacles, and reach high levels of performance when faced with stressful work situations and time pressures
Being prepared and performing presentations and demonstrations for stakeholders and leadership in a way that can be easily understood
Ability to independently hold workgroup sessions with multiple teams with prepared agendas and topics.
Language Skills:
Ability to communicate well in writing and in person. Ability to read and interpret common medical terminology and abbreviations.
Expectation of Employee
Adheres to company Policy and Procedures
Maintains confidentiality of patient information as regard to HIPAA laws
Acts as a role model within the corporate location and clinical centers
Works as a team player
Uses strong attention to detail
Performs duties as workload necessitates
Maintains company confidentiality in all areas
Maintains a positive, respectful attitude, high team spirit and morale
Uses tact in all personal interactions
Demonstrates flexible and efficient time management and ability to prioritize workload
Consistently reports to work on time for scheduled shift, prepared to perform duties of position
Required OnCall time with rotating schedule and scope defined by management
Auto-ApplyFloat Clinician (Advanced Practice Nurse or Certified Nurse Midwife)
Durham, NC job
Our doors are open, and we are still providing care. Planned Parenthood South Atlantic is committed to providing high-quality, inclusive, and non-judgmental sexual and reproductive healthcare to all genders, sexual orientations, races, religions, abilities, ethnicities, and cultural backgrounds. We are a team of compassionate and dedicated staff members, and we will continue to open our doors to those who need it.
Please note that our offices will be closed for year-end from December 24, 2025, through January 1, 2026. This annual rest period allows employees across the organization time to decompress, recharge, and return refreshed for the new year.
We will continue to accept applications during this time, and all submissions will be thoroughly reviewed. Response times may be delayed until we return, and we appreciate your patience. We look forward to learning more about you and reviewing your application soon!
Learn more: ppsatcareers.org
This position can be located in: Roanoke, VA, Durham, Winston-Salem, or Greensboro, North Carolina.
What's interesting about this job? As a Float Clinician at Planned Parenthood South Atlantic (PPSAT), you will play a meaningful role in ensuring patients across Virginia and North Carolina can access high-quality, compassionate reproductive health care. In this position, you will help individuals make informed, responsible decisions about their health while empowering them to live healthy and fulfilling lives.
This role offers the chance to work across multiple health centers, support diverse communities, and provide a wide spectrum of ambulatory reproductive health services-including primary reproductive care for women, limited reproductive services for men, and limited primary care for adults of all ages. If you are energized by variety, passionate about reproductive justice, and motivated by mission-driven clinical care, this could be a perfect fit.
You are someone who:· Is deeply committed to reproductive health care and justice.· Believes sexual health is central to overall well-being and happiness.· Enjoys providing direct clinical care in family planning and abortion services.· Provides compassionate, non-judgmental care to transgender and gender-diverse patients.· Has experience serving diverse populations across multiple communities.· Is excited by travel and collaborating with different clinical teams.
Licensure Support: If selected, PPSAT will assist you in securing:· A North Carolina or Virginia clinical license· DEA registration
Position Details:· Full-time role, Monday-Friday, plus one Saturday per quarter· Hours vary by location, averaging 30-34 hours per week· Travel required throughout North Carolina and Virginia· Overnight travel may be required; PPSAT provides:· At least three weeks' notice for overnights (for centers 3+ hours away)· At least one week's notice for day travel assignments· Workdays extend until all patients are discharged, documentation is complete, and the health center is fully closed for the day What You'll Bring:
Active licensure/certification as an Advanced Practice Nurse, Nurse Practitioner, or Certified Nurse Midwife, with experience in reproductive health
Current CPR certification
1-2 years' medical experience, ideally in gynecology or family planning
Excellent interpersonal and communication skills
A desire to continue learning new clinical techniques and expanding professional knowledge
What You'll Do: (but not limited to)
Consistently meet or exceed goals across four performance quadrants: clinical quality, patient satisfaction, workplace culture, and sustainability
Conduct comprehensive reproductive and general health histories and document findings accurately
Perform physical exams, including pelvic and breast exams, pap smears, STI diagnosis, endometrial biopsies, colposcopies, and other procedures aligned with protocols and privileging
Order, interpret, and review diagnostic tests according to PPSAT clinical standards
Provide patient education on fertility, contraception, STIs, family planning, nutrition, sexuality, and preventive health
Prescribe and dispense contraceptives following PPSAT policies
Apply correct CPT and ICD-10 coding, including E&M code selection
Participate in PPSAT's Quality & Risk Management Program, supporting audits, testing, and clinical improvement initiatives
Work collaboratively with clinicians, health center teams, and partnering agencies
Provide gender-affirming patient care in line with clinical protocols
Recognize abnormal findings, coordinate follow-up, and provide referrals when needed
Serve as clinical support during abortion care, including sonography, informed consent, medication administration, lab evaluation, recovery, and follow-up
Help train and mentor clinicians, students, and other medical professionals
As a Float Clinician, you will rotate across all PPSAT health centers in Virginia and North Carolina, following all PPSAT travel policies.
What You'll Receive:
PPSAT offers an excellent and comprehensive benefits package, including:
Medical, dental, and vision coverage
Health Reimbursement Account
403(b) retirement plan with employer matching
Paid Time Off and holiday pay
Employee Assistance Program
Continuing Medical Education tuition
Paid travel time
Join Us:If you are motivated by mission, inspired by patient-centered care, and excited about a role that brings variety, flexibility, and growth, we invite you to apply. Become part of a team that is advancing equitable access to reproductive healthcare across the region.Apply today and make a lasting impact.
A complete application includes a cover letter and resume.
This position requires a background check once a job offer is extended to the final candidate. PPSAT does not discriminate in employment and understands the many barriers' candidates may face when applying to jobs. One of those barriers is the criminal justice system and its effects on background checks. We understand that these barriers more often negatively impact BIPOC. A conviction is
not
an absolute bar to employment. Factors such as the age of the offense, evidence of rehabilitation, the seriousness of violation, and job relatedness are considered in all employment decisions.
Planned Parenthood of South Atlantic Diversity, Equity, and Inclusion StatementAt Planned Parenthood of South Atlantic (PPSAT), we embrace diversity, equity, and inclusion and strive to keep it at the core of who we are. We are committed to a diverse workforce that welcomes an array of perspectives, experiences, and backgrounds. We believe that diversity, equity and inclusion in teams, decision-making, policy, practice, and operations contributes to a sense of belonging that benefits our culture, our staff, our patients, and our community. At PPSAT, we are dedicated to learning, reducing and eliminating inequities, and developing best practices to dismantle systemic racism and the complex problems caused by it.
Planned Parenthood South Atlantic is an equal opportunity employer.
No phone calls please.
Auto-ApplyPhysical Therapist PRN
Raleigh, NC job
Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve.
As a Physical Therapist, you will provide rehabilitative services for the treatment of disabled, injured and diseased patients in a center in accordance with Concentra Medical Centers' Injury Process Management and Concentra Medical Centers' philosophy of rehabilitation in occupational medicine and Concentra policies, practices and procedures and applicable regulations.
Responsibilities
* Ensure delivery of high quality patient care services
* Perform direct patient care, including evaluation of muscle, skeletal, neurological and other physical problems
* Support and encourage multidisciplinary coordination of treatment
* Ensure proper documentation of patient care
* Maintain professional standards through compliance with quality assurance policies/ procedures as well as applicable regulations and corporate policies
* Implement effective communication with own and other departments' staff, with medical staff and patients to ensure coordinated efforts and provision of high quality service and optimal patient care
* Demonstrate effective problem-solving and conflict-resolution abilities
* Inform Administrator of department problems, needs and solutions in a timely manner
* Plan, design, implement and interpret specific physical therapy treatment programs for patients to facilitate the patient's recovery and attainment of maximum physical potential
* Educate patients in the proper care and use of supports and performance of exercise programs
* Perform or delegate patient treatment to include modalities, therapeutic exercises, gait training and hydrotherapy
* Follow appropriate documentation and reporting procedures
* Secure prescription for each patient treated
* Work closely with the physician to ensure comprehensive delivery of services and quality patient care
* Assist marketing staff with tours as necessary
* Take all necessary precautions to protect center assets and property against loss or waste through negligence or dishonesty
* Participate in professional development by attending center meetings and outside educational seminars
* Communicates with the Outcome Assurance Injury Coordinator or the Case Manager for each patient
* Communication regarding the patients' objective progress, compliance with the program, compliance with attendance of scheduled appointments, the therapist's estimated time frame until discharged from therapy
* Participates in clinical instruction of university occupational therapy and/or occupational therapist assistant students
* Participates with the evaluation of the effectiveness of the rehabilitation quality management process and assist in new and improved processes
* Ensures compliance with rules and regulations established by the relevant licensing, certification and accrediting bodies
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Qualifications
* Bachelor's Degree from an accredited Physical Therapy program
* Masters' Degree from an accredited Physical Therapy program, preferred
* Ortho-outpatient experience, preferred
Job-Related Skills/Competencies
* Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
* Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
* Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
* The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
* Demonstrated willingness to participate in initial and ongoing training as required.
* Demonstrated effective communication and interaction with employers, patients, providers and other employees
* Demonstrated ability to maintain working relationship with all levels of employees
* Demonstrated excellent customer service skills
* Demonstrated computer skills
* Knowledge of common safety hazards and precautions to establish a safe work medical environment
* Skill in developing and maintaining patient care records and writing reports
* Skill in time management, planning and workload control
* Skill in identifying problems and recommending solutions
* Skill in developing and maintaining medical quality assurance and quality control standards
* Skill in establishing and maintaining effective communication and working relationships with Management, patients, medical staff and the general public
* Must successfully complete orientation and training as well as demonstrate competency in all required physical therapy tasks
Additional Data
* 401(k) Retirement Plan with Employer Match
* Colleague Referral Bonus Program
* Employee Discounts
This job requires access to confidential and critical information, requiring ongoing discretion and secure information management.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Concentra is an Equal Opportunity Employer, including disability/veterans
Auto-ApplySenior Manager, Revenue Cycle
Fastmed job in Durham, NC
The Revenue Cycle Senior Manager is responsible for managing the day-to-day activities as it relates to full revenue cycle functions, which include billing, account receivables, payment posting, and data analysis. This role is also responsible for the development and implementation of current and future strategies, along with minimizing bad debt, improving cash flow and managing the overall health of the company's receivables.
Duties and Responsibilities
Manage staff performance by providing regular feedback, QA and productivity metrics, performance reviews, and using data to drive revenue cycle efficiencies.
Enhance and standardize workflow processes throughout the revenue cycle process, to assist in achieving consistency in maintaining the critical success factors for the revenue cycle department.
Compiles and prepares various status reports to analyze trends and make recommendations.
Monitors timeliness and effectiveness of department activities, ensuring that outstanding account receivables are consistent with contracted standards.
Prepare revenue cycle financial analysis including aged accounts. Monitor and assess KPI's in order to improve efficiency.
Strive to embody FastMed's core values of STAT (Service, Teamwork, Accountability, Transparency) and embrace FastMed's philosophy of Compassionate Hospitality
Experience, Skills and Education
College degree in accounting/business management preferred.
Five years or more in medical billing management or relevant revenue cycle management experience required.
Proficiency in the use of Microsoft Excel, Word, and Power Point.
Physical Demands
The physical demands and work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While working the essential functions of this job, the employee is occasionally required to stand, walk, sit, life, carry, use hands to handle or feel objects, tools or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch or crawl, talk, hear and lift and/or move up to 40 pounds.
Work Environment
Admin - While performing the essential functions of the job the employee may be in office or work remotely dependent upon the company and/or department's policies.
Managerial Demands
While performing the essential functions of the job, the team member will be to be available via cell phone during work hours, as well as before and after work hours and on weekends, to answer calls and concerns. Regular checking of FastMed email is .
Auto-ApplyUrgent Care APP Position - Sanford ($10K Sign-on)
Fastmed job in Sanford, NC
FastMed is one of the largest urgent care providers in North Carolina where we proudly serve 34 counts across the state at more than 50 locations. We aim to provide patients with the best end-to-end healthcare experience in terms of quality, accessibility, affordability, and compassion. What sets us apart is our Compassionate Hospitality philosophy, which blends the compassion of healthcare with the best-in-class standards of hospitality.
Job Responsibilities
Obtain an adequate history and performs an appropriate physical examination for the presenting problem
Order pertinent laboratory and radiographic studies as needed based on the initial evaluation
Make appropriate therapeutic decisions in conjunction with the patient based on the information gathered.
Administers appropriate medication or treatment as necessary.
Minor surgical procedures
We Offer
Full Time Opportunities
Flexible Scheduling
Career growth & advancement
Competitive salary with lucrative bonus potential
Generous PTO package (accrual starts on day 1)
Opportunity for career advancement
CME stipend
Medical, dental, vision, and other wellness benefits
Attractive 401(k) with company match
Experience:
Graduate of an approved nurse practitioner or physician assistant school.
Minimum of one-year experience in Emergency Medicine, Family Medicine, and/or Primary Care Medicine.
Prior experience in an outpatient medical clinic or urgent care setting preferred.
Requirements:
BLS certification
North Carolina Medical License
Ability to be credentialed in North Carolina
By joining our team, you will also have the opportunity to be a key contributor to our culture and values where we exemplify: Service, Teamwork, Accountability, Transparency
APPLY TODAY and join us as we seek to accomplish our mission and live our company values.
Auto-ApplyMedical Assistant
Fastmed job in Raleigh, NC
Are you looking to join a mission-driven, values-oriented healthcare organization that is setting a new standard for patient centricity in the Urgent Care space? Then come join us at FastMed.
For the past 20 years FastMed has served as the front door of healthcare for our communities while continuing to expand our national footprint. Our mission is to provide patients with the best end-to-end healthcare experience in terms of quality, accessibility, affordability, and compassion. What sets us apart is our Compassionate Hospitality philosophy, which blends the compassion of healthcare with the best-in-class standards of hospitality.
POSITION SUMMARY
What you'll be doing: We are hiring a Medical Assistant to assist our providers with exams, procedures and other processes to meet the specific needs of our patients, including but not limited to:
Triaging patients, measuring vitals, and recording information on patients' charts
Blood draws, venipuncture, specimen collection, and completion of lab work
Administering medications and immunizations under provider direction
Setting up procedures as instructed by provider
Preparing treatment rooms for examinations and bringing patients from the waiting room to exam rooms
What you'll bring to the table: Graduation from a Medical Assistant, EMT, Paramedic, or other relevant program, OR an active Registered Medical Assistant or Certified Medical Assistant designation, OR 6 months of experience in a relevant environment. We'd also prefer if you have prior recent experience in a healthcare setting, such as an emergency department, urgent care, or other ambulatory clinic.
Why you'll love working with us: FastMed believes in taking care of our team members as effectively as our team members take care of our patients. As a part of our team you'll have access to several benefits, including but not limited to:
Competitive pay with quarterly incentive plan
Generous paid vacation & sick time that starts accruing on your first day with us
Medical, dental, vision, and other wellness benefits
401(k) with company match
Stipends for continuing medical education
By joining our team you will also have the opportunity to be a key contributor to our culture. This is the environment we create to engage with our patients and each other, and it is key to our mutual success. Our culture is best exemplified by our STAT values:
Service: Our ultimate calling is to provide superior service to our patients, and to support our patient-facing team members in their quest to do this.
Teamwork: We work collaboratively to achieve our common goals, as achieving them is dependent upon a sustained collective effort.
Accountability: We perform the jobs that are assigned to us to the best of our abilities and in a manner that is consistent with the highest level of personal integrity.
Transparency: We acknowledge our shortcomings immediately so that we can find new solutions that continuously improve the quality of the service we provide.
Graduate of one of the following programs is required:
Medical Assistant or passing of CCMA examination.
Certified Nursing Assistant (CNA state license required) with phlebotomy certificate
Emergency Medical Technician (EMT-A)
Paramedic
Or, graduate of another relevant program with CMO approval;
Or, possesses active Registered Medical Assistant (RMA) or Certified Medical Assistant (CMA) designation
Certification: BLS American Red Cross is required; American Safety Health Institute, or National Safety Council are preferred.
APPLY TODAY and join us as we seek to accomplish our mission and live our values in every patient interaction!
INDHP
Auto-ApplyPrimary Care Clinical Director
Fastmed job in Durham, NC
The Primary Care Clinical Director is a Supervising Physician who assumes the additional role and responsibility for oversight of the Primary Care Program. This includes oversight of all Advanced Practice Providers (APP's) working in the Primary Care practices. The Primary Care Clinical Director will be responsible for the leadership, guidance, oversight, and continuous quality improvement of the Primary Care Clinical Program.
DUTIES AND RESPONSIBILITIES:
Supervision of Advanced Practice Providers working in primary care.
Oversight of the delivery of primary care in accordance with standards set by FastMed for Supervising Physicians in primary care and in compliance with the respective State Medical Board and the State Board of Nursing.
Works clinically in either Primary Care or Urgent Care at least 2 days per week, with the option to pick up more shifts as desired.
Provides medical direction and administration including, but not limited to, developing clinical practice guidelines.
Works with the Primary Care Supervising Physicians to ensure all correspondence and documentation that requires physician signature occurs in a timely manner to avoid delays in patient care and record processing.
Develops quality measures to ensure compliance with primary care quality metrics including Value Based Care metrics and any state specific requirements for example, NC STOP act for prescribing controlled substances.
Reports to operational leadership and medical leadership as necessary.
Coordinates with operational leadership to ensure systems are in place to support primary care providers and to optimize operational efficiencies.
Prepares reports for and attends the Quality Assurance Committee.
Intrastate travel to the primary care clinics as needed to meet with providers and clinic teams.
Objectively evaluates any patient complaints or regulatory concerns involving primary care centers or providers and implements process improvement plans or risk mitigation strategies to improve the delivery of primary care.
Other duties as assigned.
QUALIFICATIONS:
Education (Required):
Physician M.D. or D.O. board certified in family medicine
Experience:
Minimum of 5 years of clinical experience in Primary Care.
Experience in Value Based Care a plus.
Skills:
Ability to critically evaluate both operational and medical data to draw appropriate conclusions regarding future changes.
Multi-Tasking
Prioritize often disparate functions
Consistently provide quality customer service both internally and patient facing,
Effectively communicate with senior leadership when necessary.
REPORTING TO THIS POSITION:Primary Care Advanced Practice Providers (APPs) employed to work clinically in primary care clinics.
Auto-ApplySenior Recruiter
Fastmed job in Durham, NC
Responsible for interviewing, referring and hiring applicants for clerical, technical, administrative, clinical and management positions throughout the Company. This position requires an emphasis on both clinical ancillary staff hiring (medical assistants & front desk) as well as provider recruitment (physician assistant, nurse practitioners and physicians). Considerable skill in interviewing techniques, a good knowledge of all specialized functions, an excellent knowledge of clinical functions, a basic understanding of the Company's organizational structure as well as knowledge of personnel policy and procedure and federal and state laws regarding employment practices.
DUTIES AND RESPONSIBILITIES:
Determines marketing & recruiting approaches through recruitment planning; provide counsel and direction to hiring leaders.
Recruits qualified candidates state-wide and coordinates the development of strategic and comprehensive recruitment plans in accordance with the needs and goals of the company.
Reviews and analyzes the information provided on a prospective employee's application form/resume
Conduct interviews
Provides detailed information to candidates regarding the company compensation plan
Creates offer letters
Extends and negotiates offers of employment as needed between candidate and leadership
Follows up with the candidate throughout recruitment process.
Assists with the background check and drug testing process
Coordinates with other departments such as credentialing to confirm candidate's qualifications,
Maintains recruitment metrics including accurate and detailed records of efforts and results
Assists in managing relationships with external vendor partners (recruiting vendors and platforms, temp employee vendors, community schools, etc.).
Manages all aspects of the recruiting systems, such as the ATS
Manages the recruitment process to ensure compliance with all EEO and OFCCP laws
May attend recruitment events such as career fairs and conferences as needed
Strives to embody FastMed's core values of STAT (Service, Teamwork, Accountability, Transparency) and embrace FastMed's philosophy of Compassionate Hospitality
Other duties as assigned
QUALIFICATIONS:
Bachelor's degree
Minimum (5) years of recruitment experience, preferably within healthcare
Previous Healthcare experience required
SKILLS:
Strong communication skills
Strong decision-making skills
Flexible and able to change direction quickly
Understanding of recruitment marketing strategies
Advanced understanding of human resources policies and practices
Effective time management skills and organizational skills
Motivated self-starter with a strong sense of urgency
Ability to work independently and with a team
Thorough problem-solving skills
Working knowledge of social media
Working knowledge of employer branding methods
Technological proficiency
This role may be worked remotely within North Carolina or as a hybrid position within our corporate office in North Carolina. If remote, occasional travel to the corporate office for training or meetings is required as well as occasional travel to attend recruitment events.
Auto-ApplySr. Applications Analyst-Ambulatory
Fastmed job in Raleigh, NC
Job Description
Job Purpose: The Epic Senior Analyst, Ambulatory is responsible for configuring, modifying, testing, and maintaining software applications. Coordinate all issues that arise during the project for the application area. Builds collaborative relationships with project leadership, business owners, clinical department users, and other corporate departments to facilitate usage and acceptance of the system. Be a mentor to other analysts and team members. Lead more difficult or larger scope projects.
Essential Duties and Responsibilities
Acting as the primary support contact for the Ambulatory application's end-users
Identifying issues that arise in their application area as well as issues that impact other application teams, and working to resolve them
Guiding workflow design, building and testing the system, and analyzing other technical issues associated with EPIC software
Identifying and implementing request changes to the system
Serving as a liaison between end users' workflow needs and EMR implementation staff
Performing in a senior analyst role and teaching, training, and guiding analysts to solutions
Maintaining regular communication with your vendor representatives including participating in weekly project team meetings
Working with vendor representatives, organizations business community, and end users to ensure the system meets the organization's business needs regarding the project deliverables and timeline.
Developing an understanding of operational needs to set the direction for the organization's workflows by attending site visit and other integrated sessions
Participating in training and working with end users
Troubleshooting problems and questions
Reviewing the status of projects and issues on an ongoing basis with leadership
Holding weekly communications with team members to discuss the status of deliverables, shared issues, end-user concerns, budget, and upcoming milestones
Taking ownership and leading projects involving multiple teams or team members
Performing and completing build tasks in more difficult application areas
Adhering to service level agreements in incident and task management
Appropriately escalating issues to team lead and management
Attending and participating in workgroup and steering meetings
Preparing agendas and performing system demonstrations for stakeholders
Reviewing and completing NoVA notes and upgrades within the project timelines
Maintaining all applicable certifications and ensuring CEE's are up to date
Translating operational requests into EMR build tasks
Additional Duties and Responsibilities
Accomplishes all tasks as assigned or become necessary
Qualifications
Education:
Associates in Information Technology or Bachelor's Degree in Information Technology or related field, preferred
At least 5 years Epic experience
Training and Certification:
Epic certification(s)/accreditation(s) is required in the primary application for the position
Epic Care Ambulatory- Required
Other certification examples would be
Welcome
EpicCare Link
MyChart
Healthy Planet/Compass Rose
At least 1 or more additional certifications in application areas, Preferred
Knowledge, Skills, and Abilities:
Configures, modifies, tests, implements, maintains and supports applications software. Develops thorough application knowledge within specific areas of focus. Write and maintain system documentation.
Understands the workflow and business requirements and has the ability to build/modify the system to meet business specifications. Thorough understanding of possible ramifications to business process as well as other system applications.
Demonstrating flexibility with respect to changing end-user business needs
The ability and willingness to see things in an open-minded way and examine an idea or concept from as many angles as possible
The ability and willingness to take ownership of work activities and ensure that they are completed in an accurate, efficient, and timely manner
The ability and willingness to recognize assignments or tasks that need to be completed, to seek out additional assignments or tasks, and to help others
The ability to communicate information clearly and concisely with project leadership and subject matter experts.
The ability and willingness to learn new software and systems
Listening Attentively to ensure that the intended message has been accurately received, holding responses until the person has finished making their point, and repeating information to ensure accuracy
Seeking, logically examining, and interpreting information from different sources to determine a problem's cause and developing a course of action to resolve the problem and to prevent its recurrence
The ability to persevere in difficult situations, overcome obstacles, and reach high levels of performance when faced with stressful work situations and time pressures
Being prepared and performing presentations and demonstrations for stakeholders and leadership in a way that can be easily understood
Ability to independently hold workgroup sessions with multiple teams with prepared agendas and topics.
Language Skills:
Ability to communicate well in writing and in person. Ability to read and interpret common medical terminology and abbreviations.
Expectation of Employee
Adheres to company Policy and Procedures
Maintains confidentiality of patient information as regard to HIPAA laws
Acts as a role model within the corporate location and clinical centers
Works as a team player
Uses strong attention to detail
Performs duties as workload necessitates
Maintains company confidentiality in all areas
Maintains a positive, respectful attitude, high team spirit and morale
Uses tact in all personal interactions
Demonstrates flexible and efficient time management and ability to prioritize workload
Consistently reports to work on time for scheduled shift, prepared to perform duties of position
Required OnCall time with rotating schedule and scope defined by management
Chief Medical Officer
Fastmed job in Durham, NC
The Chief Medical Officer (CMO) plays a crucial role in managing our healthcare organization's clinical operations and ensuring the effective and efficient delivery of accessible high quality medical care. The CMO is responsible for direct medical oversight and provider supervision to assist in reducing variation in care delivery. The CMO provides leadership development as well as identification and implementation of training, compliance, and integration requirements.
DUTIES AND RESPONSIBILITIES:
Direct medical oversight and provider supervision to assist in reducing variation in care delivery
Provides leadership development as well as identification and implementation of training, compliance, and integration requirements.
Policy Development: Developing and implementing clinical policies and guidelines to ensure the highest standard of care
Clinical Oversight: Overseeing clinical operations and ensuring compliance with regulations and standards
Performance Analysis: Reviewing and analyzing data to track performance and identify areas for improvement
Budget Management: Participating in budget planning and management for medical-related costs
Patient Safety: Ensuring patient safety and satisfaction through the implementation of patient care services and processes
Specific duties shall include, but not be limited to, the following
Participate in hiring, onboarding, remediation, discipline and termination, as appropriate, of supervising physicians and advanced practice providers.
Direct oversight and accountability in completion of chart review documents and complaint review.
Renders medical care to all patients who present to the Urgent Care and/or Primary Care on all assigned shifts.
Works at least 2 shifts per month at FastMed in either Urgent Care or Primary Care.
Develop and maintain clear, current and relevant understanding of the clinic flow process and the effect new policies and/or procedures may have on the clinical staff and their efficiencies.
Maintain first-hand knowledge of Clinic locations and staffing.
Maintain and manage Practice documentation standards and norms.
Determine whether providers and clinics have the resources and skills set to support new business opportunities.
Analyze and prepare clinical complaints report quarterly or as otherwise scheduled for presentation at appropriate committees.
Analyze developed clinical dashboard statistics and share information, summary evaluation and possible strategic solutions across leadership levels and disciplines.
Keep abreast of statewide or regional health concerns and alerts and communicate them clearly and effectively to the Clinics to ensure the health and safety of the patients and Clinic staff alike.
Be sensitive to and identify any risk management issues that need escalation and work collaboratively with the Chief Compliance Officer towards adequate resolution.
Review and sign off on credentialing documents for new hires as well as other documents requiring review by Practice's compliance program.
Aid in the development of on-boarding programs, identified areas of need and continuous quality improvement curriculum.
Assist in acquisition and integration programs for providers.
Leads the Quality Assurance Meeting to review and discuss patient care practices, identify potential issues, identify areas for improvement, and develop strategies to improve the quality of care delivered, and ensure patient safety.
Is a member of the Clinical Steering Committee which makes decisions surrounding changes to clinical workflows and EHR optimization.
Leads the Medical Advisory Board which makes companywide decisions surrounding appropriate medical care, improving efficiencies, and new initiatives for the company, such as the use of AI, billing and coding, use of Radiology, telemedicine scope of practice, and controlled substance audits.
Is a member of the MIPS Committee which discusses the current state of quality metrics, creates initiatives to improve them, and develops appropriate documentation methods to record those metrics.
Leads the clinical efforts of the Epic conversion from on-site to cloud maintenance.
Advises on the expansion of Primary Care through the addition of hybrid Urgent Care and Primary Care locations.
Guides clinical decisions on the advancement of Value Based Care.
Oversee the Occupational Medicine, Primary Care, and Urgent Care departments and their directors.
Works with the Infection Control Officer to decrease nosocomial infections, prevent the spread of disease, and improve outcomes.
Meets with and provides updates to the Board of Directors concerning all things clinical, and leads initiatives requested by the board.
Leads clinical efforts concerning Joint Commission and FastMed's recertification efforts.
Other duties as assigned.
QUALIFICATIONS:
Education (Required):
Medical Degree; MD or DO from an accredited medical school.
Completion of a residency program in a chosen specialty, preferable Emergency Medicine or Primary Care.
Experience & Requirements:
A minimum of 5 years' clinical post-residency experience in direct and relevant patient care preferably in either the Urgent Care, Emergency Medicine or Primary Care setting.
At least 5 years of experience in a management role with more than 5 direct reports.
A current unrestricted state issued license to practice medicine.
Board certified or board eligible by the American Board of Medical Specialties in his/her respective specialty.
Familiarity with EHR and EMR systems.
Demonstrated management, organizational and interpersonal skills.
Ability to provide clinical leadership, foster teamwork, and guide medical staff, including doctors, nurses, and other healthcare professionals.
Excellent communication skills to effectively liaise between medical staff and business administration
Experience in transforming a health care business to keep pace with changing needs of communities and ability to set aspirational expectations and support the striving required to achieve them
Strategic Planning: Involvement in developing strategic plans and goals for the organization
Regulatory Knowledge: Staying up-to-date with healthcare regulations and ensuring compliance
Reporting to this Position:
• Supervisory Physicians
• Provider Relations Specialist
• Clinical Informaticist
• OHS Director
• Primary Care Clinical Director
• Medical Advisory Board
Physical Therapist Float
Raleigh, NC job
Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve.
As a Physical Therapist Float, your responsibilities include providing rehabilitative services for disabled, injured, and diseased patients within the center. You'll align with Concentra Medical Centers' Injury Process Management, their rehabilitation philosophy in occupational medicine, and relevant policies, practices, and regulations.
Responsibilities
* Ensure delivery of high quality patient care services
* Perform direct patient care, including evaluation of muscle, skeletal, neurological and other physical problems
* Support and encourage multidisciplinary coordination of treatment
* Ensure proper documentation of patient care
* Maintain professional standards through compliance with quality assurance policies/ procedures as well as applicable regulations and corporate policies
* Implement effective communication with own and other departments' staff, with medical staff and patients to ensure coordinated efforts and provision of high quality service and optimal patient care
* Demonstrate effective problem-solving and conflict-resolution abilities
* Inform Administrator of department problems, needs and solutions in a timely manner
* Plan, design, implement and interpret specific physical therapy treatment programs for patients to facilitate the patient's recovery and attainment of maximum physical potential
* Educate patients in the proper care and use of supports and performance of exercise programs
* Perform or delegate patient treatment to include modalities, therapeutic exercises, gait training and hydrotherapy
* Follow appropriate documentation and reporting procedures
* Secure prescription for each patient treated
* Work closely with the physician to ensure comprehensive delivery of services and quality patient care
* Assist marketing staff with tours as necessary
* Take all necessary precautions to protect center assets and property against loss or waste through negligence or dishonesty
* Participate in professional development by attending center meetings and outside educational seminars
* Communicates with the Outcome Assurance Injury Coordinator or the Case Manager for each patient
* Communication regarding the patients' objective progress, compliance with the program, compliance with attendance of scheduled appointments, the therapist's estimated time frame until discharged from therapy
* Participates in clinical instruction of university occupational therapy and/or occupational therapist assistant students
* Participates with the evaluation of the effectiveness of the rehabilitation quality management process and assist in new and improved processes
* Ensures compliance with rules and regulations established by the relevant licensing, certification and accrediting bodies
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Qualifications
* Bachelor's Degree from an accredited Physical Therapy program
* Masters' Degree from an accredited Physical Therapy program, preferred
* Ortho-outpatient experience, preferred
* Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
* Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
* Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
* The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
* Demonstrated willingness to participate in initial and ongoing training as required.•
* Demonstrated effective communication and interaction with employers, patients, providers and other employees Demonstrated ability to maintain working relationship with all levels of employees
* Demonstrated excellent customer service skills
* Demonstrated computer skills
* Knowledge of common safety hazards and precautions to establish a safe work medical environment
* Skill in developing and maintaining patient care records and writing reports
* Skill in time management, planning and workload control
* Skill in identifying problems and recommending solutions
* Skill in developing and maintaining medical quality assurance and quality control standards
* Skill in establishing and maintaining effective communication and working relationships with Management, patients, medical staff and the general public
* Must successfully complete orientation and training as well as demonstrate competency in all required physical therapy tasks
Additional Data
* Generous paid time off (PTO)
* Paid holidays
* Paid sick/EID days
* Set schedule
* Flexible per diem opportunities*
* Medical and prescription plans
* Basic and enhanced dental and vision plans
* Supplemental health benefits (accident, critical illness, hospital indemnity insurance)
* LifeWorks employee assistance program
* Company-funded HSA
* Short-term disability
* Pre-tax spending accounts (health care and dependent care FSA)
* Training provided in our world-class occupational medicine process management model*
* Medical experts panel (MEP)
* Concentra CEU courses
* New hire learning program
* Occupational Health University
* Leadership development program
* Manual therapy certification
* Yearly CEU stipend and CEU time
* Tuition reimbursement
* Professional On-demand Learning Modules*
* Malpractice insurance*
* Unmatched opportunities for advancement locally and nationally*
* Traditional and Roth 401(k) with employer match*
* Competitive salary*
* Colleague referral bonus program*
* Colleague discount program*
* Life insurance/disability
* Pre-tax spending accounts
* Relocation assistance (when applicable)
* Incentive/RVU bonus
* Commuter benefits
* Identity theft services
* Company-paid long-term disability
* External candidates: submit your application on concentra.com/careers
* Current colleagues: visit the internal career portal on the main page of MyConcentra to apply
* Accepting applications on an ongoing basis
This job requires access to confidential and critical information, requiring ongoing discretion and secure information management.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Concentra is an Equal Opportunity Employer, including disability/veterans.
#LI-CV1
Auto-ApplyUrgent Care APP Position - Sanford ($10K Sign-on)
Fastmed job in Sanford, NC
Job Description
FastMed is one of the largest urgent care providers in North Carolina where we proudly serve 34 counts across the state at more than 50 locations. We aim to provide patients with the best end-to-end healthcare experience in terms of quality, accessibility, affordability, and compassion. What sets us apart is our Compassionate Hospitality philosophy, which blends the compassion of healthcare with the best-in-class standards of hospitality.
Job Responsibilities
Obtain an adequate history and performs an appropriate physical examination for the presenting problem
Order pertinent laboratory and radiographic studies as needed based on the initial evaluation
Make appropriate therapeutic decisions in conjunction with the patient based on the information gathered.
Administers appropriate medication or treatment as necessary.
Minor surgical procedures
We Offer
Full Time Opportunities
Flexible Scheduling
Career growth & advancement
Competitive salary with lucrative bonus potential
Generous PTO package (accrual starts on day 1)
Opportunity for career advancement
CME stipend
Medical, dental, vision, and other wellness benefits
Attractive 401(k) with company match
Experience:
Graduate of an approved nurse practitioner or physician assistant school.
Minimum of one-year experience in Emergency Medicine, Family Medicine, and/or Primary Care Medicine.
Prior experience in an outpatient medical clinic or urgent care setting preferred.
Requirements:
BLS certification
North Carolina Medical License
Ability to be credentialed in North Carolina
By joining our team, you will also have the opportunity to be a key contributor to our culture and values where we exemplify: Service, Teamwork, Accountability, Transparency
APPLY TODAY and join us as we seek to accomplish our mission and live our company values.
Medical Assistant
Fastmed job in Zebulon, NC
Are you looking to join a mission-driven, values-oriented healthcare organization that is setting a new standard for patient centricity in the Urgent Care space? Then come join us at FastMed.
For the past 20 years FastMed has served as the front door of healthcare for our communities while continuing to expand our national footprint. Our mission is to provide patients with the best end-to-end healthcare experience in terms of quality, accessibility, affordability, and compassion. What sets us apart is our Compassionate Hospitality philosophy, which blends the compassion of healthcare with the best-in-class standards of hospitality.
POSITION SUMMARY
What you'll be doing: We are hiring a Medical Assistant to assist our providers with exams, procedures and other processes to meet the specific needs of our patients, including but not limited to:
Triaging patients, measuring vitals, and recording information on patients' charts
Blood draws, venipuncture, specimen collection, and completion of lab work
Administering medications and immunizations under provider direction
Setting up procedures as instructed by provider
Preparing treatment rooms for examinations and bringing patients from the waiting room to exam rooms
What you'll bring to the table: Graduation from a Medical Assistant, EMT, Paramedic, or other relevant program, OR an active Registered Medical Assistant or Certified Medical Assistant designation, OR 6 months of experience in a relevant environment. We'd also prefer if you have prior recent experience in a healthcare setting, such as an emergency department, urgent care, or other ambulatory clinic.
Why you'll love working with us: FastMed believes in taking care of our team members as effectively as our team members take care of our patients. As a part of our team you'll have access to several benefits, including but not limited to:
Competitive pay with quarterly incentive plan
Generous paid vacation & sick time that starts accruing on your first day with us
Medical, dental, vision, and other wellness benefits
401(k) with company match
Stipends for continuing medical education
By joining our team you will also have the opportunity to be a key contributor to our culture. This is the environment we create to engage with our patients and each other, and it is key to our mutual success. Our culture is best exemplified by our STAT values:
Service: Our ultimate calling is to provide superior service to our patients, and to support our patient-facing team members in their quest to do this.
Teamwork: We work collaboratively to achieve our common goals, as achieving them is dependent upon a sustained collective effort.
Accountability: We perform the jobs that are assigned to us to the best of our abilities and in a manner that is consistent with the highest level of personal integrity.
Transparency: We acknowledge our shortcomings immediately so that we can find new solutions that continuously improve the quality of the service we provide.
Graduate of one of the following programs is required:
Medical Assistant or passing of CCMA examination.
Certified Nursing Assistant (CNA state license required) with phlebotomy certificate
Emergency Medical Technician (EMT-A)
Paramedic
Or, graduate of another relevant program with CMO approval;
Or, possesses active Registered Medical Assistant (RMA) or Certified Medical Assistant (CMA) designation
Certification: BLS American Red Cross is required; American Safety Health Institute, or National Safety Council are preferred.
APPLY TODAY and join us as we seek to accomplish our mission and live our values in every patient interaction!
Auto-ApplySenior Manager, Revenue Cycle
Fastmed job in Durham, NC
Job Description
The Revenue Cycle Senior Manager is responsible for managing the day-to-day activities as it relates to full revenue cycle functions, which include billing, account receivables, payment posting, and data analysis. This role is also responsible for the development and implementation of current and future strategies, along with minimizing bad debt, improving cash flow and managing the overall health of the company's receivables.
Duties and Responsibilities
Manage staff performance by providing regular feedback, QA and productivity metrics, performance reviews, and using data to drive revenue cycle efficiencies.
Enhance and standardize workflow processes throughout the revenue cycle process, to assist in achieving consistency in maintaining the critical success factors for the revenue cycle department.
Compiles and prepares various status reports to analyze trends and make recommendations.
Monitors timeliness and effectiveness of department activities, ensuring that outstanding account receivables are consistent with contracted standards.
Prepare revenue cycle financial analysis including aged accounts. Monitor and assess KPI's in order to improve efficiency.
Strive to embody FastMed's core values of STAT (Service, Teamwork, Accountability, Transparency) and embrace FastMed's philosophy of Compassionate Hospitality
Experience, Skills and Education
College degree in accounting/business management preferred.
Five years or more in medical billing management or relevant revenue cycle management experience required.
Proficiency in the use of Microsoft Excel, Word, and Power Point.
Physical Demands
The physical demands and work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While working the essential functions of this job, the employee is occasionally required to stand, walk, sit, life, carry, use hands to handle or feel objects, tools or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch or crawl, talk, hear and lift and/or move up to 40 pounds.
Work Environment
Admin - While performing the essential functions of the job the employee may be in office or work remotely dependent upon the company and/or department's policies.
Managerial Demands
While performing the essential functions of the job, the team member will be required to be available via cell phone during work hours, as well as before and after work hours and on weekends, to answer calls and concerns. Regular checking of FastMed email is required.
Senior Recruiter
Fastmed job in Durham, NC
Responsible for interviewing, referring and hiring applicants for clerical, technical, administrative, clinical and management positions throughout the Company. This position requires an emphasis on both clinical ancillary staff hiring (medical assistants & front desk) as well as provider recruitment (physician assistant, nurse practitioners and physicians). Considerable skill in interviewing techniques, a good knowledge of all specialized functions, an excellent knowledge of clinical functions, a basic understanding of the Company's organizational structure as well as knowledge of personnel policy and procedure and federal and state laws regarding employment practices.
DUTIES AND RESPONSIBILITIES:
Determines marketing & recruiting approaches through recruitment planning; provide counsel and direction to hiring leaders.
Recruits qualified candidates state-wide and coordinates the development of strategic and comprehensive recruitment plans in accordance with the needs and goals of the company.
Reviews and analyzes the information provided on a prospective employee's application form/resume
Conduct interviews
Provides detailed information to candidates regarding the company compensation plan
Creates offer letters
Extends and negotiates offers of employment as needed between candidate and leadership
Follows up with the candidate throughout recruitment process.
Assists with the background check and drug testing process
Coordinates with other departments such as credentialing to confirm candidate's qualifications,
Maintains recruitment metrics including accurate and detailed records of efforts and results
Assists in managing relationships with external vendor partners (recruiting vendors and platforms, temp employee vendors, community schools, etc.).
Manages all aspects of the recruiting systems, such as the ATS
Manages the recruitment process to ensure compliance with all EEO and OFCCP laws
May attend recruitment events such as career fairs and conferences as needed
Strives to embody FastMed's core values of STAT (Service, Teamwork, Accountability, Transparency) and embrace FastMed's philosophy of Compassionate Hospitality
Other duties as assigned
QUALIFICATIONS:
Bachelor's degree
Minimum (5) years of recruitment experience, preferably within healthcare
Previous Healthcare experience required
SKILLS:
Strong communication skills
Strong decision-making skills
Flexible and able to change direction quickly
Understanding of recruitment marketing strategies
Advanced understanding of human resources policies and practices
Effective time management skills and organizational skills
Motivated self-starter with a strong sense of urgency
Ability to work independently and with a team
Thorough problem-solving skills
Working knowledge of social media
Working knowledge of employer branding methods
Technological proficiency
This role may be worked remotely within North Carolina or as a hybrid position within our corporate office in North Carolina. If remote, occasional travel to the corporate office for training or meetings is required as well as occasional travel to attend recruitment events.