FastMed Urgent Care jobs in Fayetteville, NC - 25 jobs
Director, Regional Operations - Eastern Region
Fastmed 4.0
Fastmed job in Fayetteville, NC
Job Description
The Regional Director of Operations will oversee the management of all Center Managers in their designated region (please review locations at the end of this description), and as such, responsibilities include but are not limited to hiring, performance management, and successful development of the Center Managers on the Regional Director's team. The incumbent has frequent interaction and collaboration with Center Managers and Supervising Physicians to ensure each facility is staffed with competent, professional team members during scheduled hours of operation. The Regional Director oversees expense control and ensures effective management of clinic budgets as coordinated between Center Managers and Operations to ensure key metrics are achieved.
DUTIES AND RESPONSIBILITIES:
Day to day management of the Center Managers to ensure the following responsibilities are carried out and deliverables are met, including:
Coaching, developing Center Managers and identify talent within the clinical operations roles for career growth
Collaboration at the clinic level between clinic and provider staff to ensure clinics are operating as a unified team
Meeting and adhering to P/L goals and expectations, including successful expense and vendor management.
Effective staffing and scheduling, including assisting with scheduling and call outs as appropriate
Successful hiring and onboarding of Center Managers
Ongoing and meaningful development and one-on-one training to ensure proficiency with the Center Managers' job roles
Performance management, including ongoing effective coaching and feedback
Ensuring superior Patient Satisfaction as measured by
Google Ratings
Total Visits (Urgent Care, Primary Care, Workers' Compensation)
Implements and manages Joint Commission standards and processes to ensure clinics are compliant
Collaborates with medical leadership to resolve issues and identify opportunities to improve regional performance
Assists with the implementation of new processes and programs as sponsored by FastMed across the organization, including serving as a resource for Finance & Accounting, IT, Marketing, and HR Department to deliver on company objectives and priorities
Collaborates with Occupational Health Services to ensure service levels are met; assists with targeted retention and growth objectives
Strive to embody FastMed's core values of STAT (Service, Teamwork, Accountability, Transparency) and embrace FastMed's philosophy of Compassionate Hospitality
Leads the process of front desk collections and time of service payments
Other duties as assigned
QUALIFICATIONS:
EDUCATION: Minimum of an Associate Degree is required. Bachelor's degree is preferred
EXPERIENCE: 3 - 5 years of management experience in Urgent Care or other healthcare setting
SKILLS:
Process improvement experience required
Ability to manage and resolve conflict
Proficiency with critical thinking
Computer proficiency in Windows based software
Workflow management and process improvement
Experience with electronic medical records (EMRs), EPIC preferred
Experience with front and back office clinic operations
This position is remote- must reside locally within Eastern North Carolina. The Regional Director will be required to visit (i.e., travel/drive to) centers in Eastern North Carolina locations included (but not limited to): Aberdeen, Clayton, Fayetteville, Garner, Goldsboro, Greenville, Kinston, Leland, Lumberton, Morehead City, Roanoke Rapids, Rockingham, Rocky Mount, Wilmington, Wilson and Zebulon. They must also be able to attend occasional meetings at the corporate offices in Durham, NC.
$98k-170k yearly est. 4d ago
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Urgent Care APP - Hope Mills ($20K Sign-on)
Fastmed 4.0
Fastmed job in Fayetteville, NC
FastMed is one of the largest urgent care providers in North Carolina where we proudly serve 34 counties across the state at more than 50 locations. We aim to provide patients with the best end-to-end healthcare experience in terms of quality, accessibility, affordability, and compassion. What sets us apart is our Compassionate Hospitality philosophy, which blends the compassion of healthcare with the best-in-class standards of hospitality.
Job Responsibilities:
Obtain an adequate history and performs an appropriate physical examination for the presenting problem
Order pertinent laboratory and radiographic studies as needed based on the initial evaluation
Make appropriate therapeutic decisions in conjunction with the patient based on the information gathered.
Administers appropriate medication or treatment as necessary.
Minor surgical procedures
We Offer:
Full Time Opportunities
Flexible Scheduling
Career growth & advancement
Competitive salary with lucrative bonus potential
Generous PTO package (accrual starts on day 1)
Opportunity for career advancement
CME stipend
Medical, dental, vision, and other wellness benefits
Attractive 401(k) with company match
Experience:
Graduate of an approved nurse practitioner or physician assistant school.
Minimum of one-year experience in Emergency Medicine, Family Medicine, and/or Primary Care Medicine.
Prior experience in an outpatient medical clinic or urgent care setting preferred.
Requirements:
BLS certification
North Carolina Medical License
Ability to be credentialed in North Carolina
By joining our team, you will also have the opportunity to be a key contributor to our culture and values where we exemplify: Service, Teamwork, Accountability, Transparency
APPLY TODAY and join us as we seek to accomplish our mission and live our company values.
INDHP
$36k-56k yearly est. Auto-Apply 60d+ ago
Bilingual (Spanish) Health Care Assistant
Planned Parenthood South Atlantic 4.4
Fayetteville, NC job
Our doors are open, and we are still providing care. Planned Parenthood South Atlantic is committed to providing high-quality, inclusive, and non-judgmental sexual and reproductive healthcare to all genders, sexual orientations, races, religions, abilities, ethnicities, and cultural backgrounds. We are a team of compassionate and dedicated staff members, and we will continue to open our doors to those who need it.
This spirit and culture of belonging is woven into our workplace each day through a clearly defined set of Workplace Values and Service Standards. Defining these common goals brings us together as a single team, working together to provide top-notch experiences at every one of our locations. Our culture is a reflection of the passion and commitment we all share for our organization's mission.
Learn more: ppsatcareers.org
Why Planned Parenthood South Atlantic? We are powerful educators, advocates and innovators for health care. Be part of the diverse Planned Parenthood family. Work hand in hand with like-minded individuals in an environment built on collaboration, open communication, and mutual respect. We're looking for passionate, dedicated people who are eager to make positive contributions to their community and to our mission. What's interesting about this job? The Bilingual Health Care Assistant (HCA) serves as the first impression of Planned Parenthood South Atlantic (PPSAT) by providing friendly and efficient services to clients arriving at the health center for services or information. The HCA is responsible for maintaining front office, back office, assisting providers with daily in-office procedures, blood draws, and provide patient education. #PPSATWho You Are:
Passionate about providing high-quality and nonjudgemental reproductive health care
Bilingual in Spanish - passing the Bilingual Proficiency Assessment required before hire
Believes that sexual health is essential to every person's overall health, well-being, and happiness
Believes in providing non-judgmental care to our transgender & gender-diverse patients
Patient-first mindset
Compassionate
What You'll Do:
Maintains accurate and complete documentation including charts, logs, etc.
Provide education via telephone or face-to-face in a non-judgmental manner to patients by providing support and information on reproductive and sexual health issues.
Verify and interpret insurance coverage and benefits both electronically and over the phone.
Assist clinician in making patient referrals and documenting appointments scheduled in patient chart.
Provides telephone coverage for incoming calls, assists with requests for center appointments as applicable and other calls requesting information.
Able to interpret and communicate clinic fee scale and pricing information, as well as patient insurance benefits, including copayments/coinsurance.
Responsible for patient fee receipts, reconciliation of computer journal sheet with daily deposits and timely reporting of same to Finance Department.
Ensures patients complete all necessary forms and obtains patient consents for services in an efficient and accurate manner.
Follows Health Center procedures for the processing and provision of OTC and prescription medications and birth control supplies.
Assists in assuring the Health Center remains in working order by maintaining an adequate stock of supplies.
Participates in maintaining uniform patient record systems, e.g. computer data, EHR documentation, and/or patient filing system.
Works as a team member to meet or exceed center productivity and customer satisfaction goals.
Serve as laboratory testing personnel: collect and prepare laboratory specimens; maintain/check laboratory instruments; perform laboratory-related quality controls; order and result laboratory tests in the medical record; draw blood; dispose of contaminated supplies; perform and interpret in-house laboratory tests; participate in competency and proficiency requirements based on laboratory testing performed; demonstrate problem-solving skills.
Schedule:This is a full-time opportunity, working 35-39 hours/week.
Tuesday: 7:45 AM - 3:00 PM or up to 4:45PM based on operational needs.Wednesday: 9:45 AM - 4:00 PMThursday: 11:45 AM - 6:00 PMFriday: 8:45 AM - 3:00 PMSaturday: 7:45 AM - 2:00 PM or up to 4:45PM based on operational needs.
Please note that work schedule reflects the clinic schedule, and actual hours worked may vary due to day-to-day operations. All staff are expected to remain at the health center until all patients are checked out, documentation is completed, and the health center is cleaned.
What You Get:Full benefits: medical, dental, and vision Health Reimbursement Account 403B Retirement Plan with matched contributions Paid Time Off Holiday Pay Employee Assistance Program
Compensation:All HCA's start at a non-negotiable $22.50 an hour, and are eligible for periodic pay-increases based on tenure and skill check-offs.
Bilingual Skill - This position requires passing the Bilingual Assessment. Those who pass the Bilingual Assessment are eligible for an additional $1.00 added to their base rate.
PPSAT's compensation philosophy is based in equity and transparency. The HCA Tier Program intends to maintain and promote internal equity, transparency, and skill growth.
A complete application includes a cover letter and resume.
This position requires a background check once a job offer is extended to the final candidate. PPSAT does not discriminate in employment and understands the many barriers' candidates may face when applying to jobs. One of those barriers is the criminal justice system and its effects on background checks. We understand that these barriers more often negatively impact BIPOC. A conviction is
not
an absolute bar to employment. Factors such as the age of the offense, evidence of rehabilitation, the seriousness of violation, and job relatedness are considered in all employment decisions.
Planned Parenthood of South Atlantic Diversity, Equity, and Inclusion StatementAt Planned Parenthood of South Atlantic (PPSAT), we embrace diversity, equity, and inclusion and strive to keep it at the core of who we are. We are committed to a diverse workforce that welcomes an array of perspectives, experiences, and backgrounds. We believe that diversity, equity and inclusion in teams, decision-making, policy, practice, and operations contributes to a sense of belonging that benefits our culture, our staff, our patients, and our community. At PPSAT, we are dedicated to learning, reducing and eliminating inequities, and developing best practices to dismantle systemic racism and the complex problems caused by it.
Planned Parenthood South Atlantic is an equal opportunity employer.
No phone calls please.
$22.5 hourly Auto-Apply 60d+ ago
Clinician (Advanced Practice Nurse or Certified Nurse Midwife)
Planned Parenthood South Atlantic 4.4
Fayetteville, NC job
Our doors are open, and we are still providing care. Planned Parenthood South Atlantic is committed to providing high-quality, inclusive, and non-judgmental sexual and reproductive healthcare to all genders, sexual orientations, races, religions, abilities, ethnicities, and cultural backgrounds. We are a team of compassionate and dedicated staff members, and we will continue to open our doors to those who need it.
This spirit and culture of belonging is woven into our workplace each day through a clearly defined set of Workplace Values and Service Standards. Defining these common goals brings us together as a single team, working together to provide top-notch experiences at every one of our locations. Our culture is a reflection of the passion and commitment we all share for our organization's mission.
Learn more: ppsatcareers.org
Candidate must hold a current Virginia (VA) license or be willing acquire a VA license upon hire.
Why Planned Parenthood South Atlantic? We are powerful educators, advocates and innovators for health care. Be part of the diverse Planned Parenthood family. Work hand in hand with like-minded individuals in an environment built on collaboration, open communication, and mutual respect. We're looking for passionate, dedicated people who are eager to make positive contributions to their community and to our mission. What's interesting about this job? The Clinician is committed to helping people make healthy responsible decisions and reach their full potential while helping community members gain access to the health care and information, they need in order to live healthy, productive lives. The Clinician functions in an expanded role in the area of ambulatory reproductive health care. The Clinician provides primary reproductive health care for women, limited reproductive services for men, and limited primary care for men and women of all ages. Who You Are: Passionate about reproductive health care and justice. Believe sexual health is essential to every person's overall health, well-being, and happiness. Excited about providing direct patient care in family planning and clinical abortion care. Firm believer in providing non-judgmental care to our transgender and gender-diverse patients. Experience working across a diverse service area.
Position Details: Full-time: position working Monday through Friday 35 to 39 hours per week. On-site location: Fayetteville, NC Telehealth (Remote): Virginia telehealth and remote ultrasound interpretation License:
Must hold a NC and be willing to acquire a Virginia (VA) license.
Hours: Monday - 9AM to 5PM (remote) Tuesday - 8AM to 3PM Wednesday - 10AM to 4PM Thursday - 12PM to 6PM Friday - 9AM to 3PM
All staff are expected to remain at the health center until all patients are checked out, documentation is completed, and the health center is cleaned.
What You'll Bring to the Role:
License or certification for Advanced Practice Nurse, Nurse Practitioner, Certified Nurse Midwife with experience in reproductive health care.
CPR certification which must be maintained throughout employment.
2 to 5 years relevant medical experience, preferably in family planning/gynecology.
Excellent communication skills and the ability to establish rapport with patients.
Willing to learn new skills/techniques and apply them in the pursuit of quality patient care.
What You'll Do: (but not limited to)
Meet or exceed goals for four quadrants of the balanced scorecard including: clinical quality, patient satisfaction, work culture, and health center sustainability.
Secure a complete health history, including obstetric, gynecologic, contraceptive, medical, surgical, sexual, family health, and psychosocial, and record findings accurately and succinctly.
Perform physical examinations with special emphasis on the reproductive system, including breast examination, pelvic examination, cancer screening tests, diagnosis of sexually transmitted infections (STIs), and other types of more specialized procedures such as endometrial biopsies and colposcopies, as may be indicated by medical protocols and clinical privileging.
Perform, order, and interpret diagnostic studies as indicated and permitted by PPSAT medical protocols.
Provide education and relevant health instruction for women and men in need of reproductive related services, including fertility control, infertility, sexually transmitted infections, family planning, nutrition, sexuality, and principles of health promotion and maintenance.
Maintain current knowledge of medical practice in the reproductive health field.
Prescribe, dispense, and administer appropriate contraceptives to clients in accordance with PPSAT policies and procedures.
Apply current CPT and ICD-10 coding principles to all medical visits rendered, including selecting appropriate E&M code when indicated.
Participate in PPSAT Quality & Risk Management Program. Conduct quality control tests, clinical proficiency tests, QM audits and activities according to annual PPSAT RQM Plan and balanced scorecard.
Collaborate within PPSAT's medical services department, with health center teams, workgroups and other community agencies and resources, through joint planning and coordination of activities, in providing comprehensive care.
Provide general health supervision, health maintenance, education, and counseling to patients.
Provide general healthcare to transgendered or gender non-conforming patients, including gender transition treatments as indicated by medical protocols and clinical privileging.
Recognize gynecological deviations from normal, formulate a diagnosis in collaboration with a physician, and provide education and management, or referrals when appropriate.
Ensure that all abnormal medical complications are followed according to PPSAT Referral & Follow Up protocol.
Function in compliance with all applicable state practice laws with respect to state of licensure, location of patient and scope of practice. Practice under the supervision of appropriately licensed personnel when managing patients across state lines.
Assume responsibilities of other medical staff as needed and when appropriate, as directed by Health Center Manager. Assume leadership role in event of medical emergency.
In centers providing abortion, provide client and physician support, including but not limited to lab testing, sonography, informed consent, POC evaluation, medication administration, recovery oversight and discharge for clients, post abortion follow up communications and office visits.
Participate in the instruction and training of medical professionals and students with whom PPSAT has organizational agreements.
What We Offer:
As a full-time PPSAT employee, you'll enjoy a comprehensive benefits package, including:
Medical, dental, and vision insurance
Health Reimbursement Account (HRA)
403(b) Retirement Plan with employer match
Generous Paid Time Off and Holiday Pay
Employee Assistance Program (EAP)
Compensation: PPSAT is committed to equitable and transparent pay practices. This position is placed within our established pay structure, with an hourly pay range of $52.80 to $70.10 per hour. Starting salary will be determined based on your experience and internal equity. Saturday differential of additional $7.00 per hour.
A complete application includes a cover letter and resume.
This position requires a background check once a job offer is extended to the final candidate. PPSAT does not discriminate in employment and understands the many barriers' candidates may face when applying to jobs. One of those barriers is the criminal justice system and its effects on background checks. We understand that these barriers more often negatively impact BIPOC. A conviction is
not
an absolute bar to employment. Factors such as the age of the offense, evidence of rehabilitation, the seriousness of violation, and job relatedness are considered in all employment decisions.
Planned Parenthood of South Atlantic Diversity, Equity, and Inclusion StatementAt Planned Parenthood of South Atlantic (PPSAT), we embrace diversity, equity, and inclusion and strive to keep it at the core of who we are. We are committed to a diverse workforce that welcomes an array of perspectives, experiences, and backgrounds. We believe that diversity, equity and inclusion in teams, decision-making, policy, practice, and operations contributes to a sense of belonging that benefits our culture, our staff, our patients, and our community. At PPSAT, we are dedicated to learning, reducing and eliminating inequities, and developing best practices to dismantle systemic racism and the complex problems caused by it.
Planned Parenthood South Atlantic is an equal opportunity employer.
No phone calls please.
$52.8-70.1 hourly Auto-Apply 60d+ ago
Urgent Care Physician Opportunity - Hope Mills
Fastmed 4.0
Fastmed job in Fayetteville, NC
Physician is required to have graduated from an Allopathic or Osteopathic residency in either Family Medicine, Internal Medicine Pediatrics, or Emergency Medicine within the United States. Experience in Urgent Care or Pediatrics is a plus. Must be comfortable evaluating patients of all ages and acuity. Expected to take a vested interest in their patients' well-being, demonstrate good listening skills, and express empathy and understanding when communicating with patients.
DUTIES AND RESPONSIBILITIES :
Manage urgent and emergent medical problems.
Renders medical care to all patients who present to the urgent care on all assigned shifts.
Obtains an adequate history and performs an appropriate physical examination for the presenting problem.
Create patient-specific care plans with appropriate treatments to fit individual needs.
Recommend specialists for treatment outside of their capacity.
Perform minor surgical procedures including laceration repair, I&D, nail removal, paronychia incision and drainage, etc.
Order and interpret diagnostic tests such as EKGs and PFTs.
Provide a preliminary reading on x-rays and splint injuries as appropriate.
Work with and improve quality metrics.
Be a team player and work with other staff members to provide high-quality care.
Interacts with the Center Manager regularly. Keeps manager and medical director informed of concerns and potential liability situations.
Arrives at the Urgent Care on the scheduled day at the start of shift and leaves after the clinic closes and the last patient has left the premises.
Agrees to participate in periodic Urgent Care staff meetings.
Maintains a safe, comfortable and therapeutic environment for patients and families in accordance with urgent care standards.
Attends meetings and education programs as required.
Be available and participate in on-call assignments one day per month.
Be willing to travel to nearby clinics for shifts if need arises.
Must be able to see 3-4 patients per hour in the Urgent Care setting.
QUALIFICATIONS:
Education (Required): Graduation from an Allopathic or Osteopathic medical school.
Experience: Graduation from an Allopathic or Osteopathic Family Medicine residency in either Family Medicine or Internal Medicine Pediatrics.
Must be Board Certified or Board Eligible.
Must have an active, unrestricted license in North Carolina
Prior experience in Urgent Care or Pediatrics is a plus.
Excellent written and spoken communication skills.
Good interpersonal skills.
BLS/ CPR Certified
REPORTING TO THIS POSITION:Possibility to supervise Advanced Practice Providers as approved by the Chief Medical Officer.
$141k-216k yearly est. Auto-Apply 7d ago
Patient Services Advocate
Fastmed 4.0
Fastmed job in Candor, NC
Are you looking to join a mission-driven, values-oriented healthcare organization that is setting a new standard for patient centricity in the Urgent Care space? Then come join us at FastMed.
For the past 20 years FastMed has served as the front door of healthcare for our communities while continuing to expand our national footprint. Our mission is to provide patients with the best end-to-end healthcare experience in terms of quality, accessibility, affordability, and compassion. What sets us apart is our Compassionate Hospitality philosophy, which blends the compassion of healthcare with the best-in-class standards of hospitality.
POSITION SUMMARY
What you'll be doing: We are hiring a Patient Services Advocate to help us in creating the ultimate patient experience upon entrance to a FastMed clinic, providing exemplary customer service from check-in to check-out. This includes:
Greeting patients upon arrival and promptly answering incoming calls, gathering information to determine callers' needs and provide resolutions
Guiding patient in registration processes, including verification of insurance
Utilizing patient queuing process to ensure that patients and families are well informed of waiting times and to provide the most efficient visit possible
Assisting with patient feedback collection
Accurately recording charges and payments to support patient billing, and preparing the daily deposit & reconciliation log
What you'll bring to the table: A high school diploma or equivalent, excellent organizational & interpersonal communication skills, the ability to remain calm and supportive towards our patients in busy or stressful situations, and preferably two years' experience in a medical front office or customer service setting. Bonus points if you have medical/insurance billing knowledge.
Why you'll love working with us: FastMed believes in taking care of our team members as effectively as our team members take care of our patients. As a part of our team you'll have access to several benefits, including but not limited to:
Competitive pay with quarterly incentive plan
Generous paid vacation & sick time that starts accruing on your first day with us
Medical, dental, vision, and other wellness benefits
401(k) with company match
By joining our team you will also have the opportunity to be a key contributor to our culture. This is the environment we create to engage with our patients and each other, and it is key to our mutual success. Our culture is best exemplified by our STAT values:
Service: Our ultimate calling is to provide superior service to our patients, and to support our patient-facing team members in their quest to do this.
Teamwork: We work collaboratively to achieve our common goals, as achieving them is dependent upon a sustained collective effort.
Accountability: We perform the jobs that are assigned to us to the best of our abilities and in a manner that is consistent with the highest level of personal integrity.
Transparency: We acknowledge our shortcomings immediately so that we can find new solutions that continuously improve the quality of the service we provide.
A few requirements:
Minimum two years' experience in customer service and medical front office setting is preferred
APPLY TODAY and join us as we seek to accomplish our mission and live our values in every patient interaction!
INDHP
$32k-38k yearly est. Auto-Apply 60d+ ago
Float APP Position (Garner, Fuquay, Cary, and Clayton)
Fastmed 4.0
Fastmed job in Fuquay-Varina, NC
FastMed Urgent Care seeks an experienced Float Advanced Practice Provider (PA/NP) capable of working (full-time/part-time) at assigned clinic locations providing direct patient care. The provider will be expected to travel to assigned clinic locations as needed to support clinic operations. You'll be using your clinical skills and judgement to deliver fantastic care and create unforgettable patient experience.
Assigned FastMed Clinic Locations
XXXXXXX
XXXXXXX
XXXXXXX
Qualified Candidates
Willingness to travel and work at assigned clinic locations; comfortable seeing patients of all ages.
Provide acute medical care to all patients; supports standards of care and complies with established standards, practices, and regulatory requirements.
Administers or orders diagnostic tests, such as x-ray and laboratory tests.
Capable of working independently and with a supportive team; capable of interacting with clinic managers and staff in a collegial and professional manner.
Ensures accurate maintenance of patient's medical records and confidentiality.
Participate in assigned meetings and training as directed.
Experienced using epic EMR
Capable of performing other related duties as assigned.
Experience & Skills
Licensed (North Carolina) NP or PA from an accredited Nurse Practitioner or Physician Assistant Program
Must have at least 2 years of experience; urgent care or emergency medicine experience preferred.
BLS Certified
Possess active and unrestricted DEA license to practice in North Carolina.
Demonstrated ability to communicate effectively with patients, families, and team members.
Compensation & Benefit
Lucrative compensation structure to support multi-site responsibilities
Quarterly Bonus Potential
Comprehensive benefit package
CME Allowance
Malpractice Insurance
Other
Float providers are not eligible for “hot shift” incentive.
Float providers are not eligible for mileage reimbursement between assigned clinics (if asked to travel outside of assigned clinics, mileage reimbursement policy will apply)
Physical Demands
The physical demands and work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While working the essential functions of this job, the employee is occasionally required to stand, walk, sit, life, carry, use hands to handle or feel objects, tools or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch or crawl, talk, hear and lift and/or move up to 40 pounds.
Work Environment
While performing the essential functions of the job the employee comes in contact with patient in a wide variety of circumstances. The employee may be exposed to pleasant situations including accidents, injuries, illnesses, patient elements and varying or unpredictable situations.
General Sign Off
The team member is expected to adhere to all company policies and act as a role model in so doing as well as provide outstanding customer service. The information contained in this is not intended to be exhaustive. FastMed reserves the right to revise and amend job descriptions at any time.
$25k-30k yearly est. Auto-Apply 2d ago
Physical Therapist PRN
Concentra 4.1
Fayetteville, NC job
Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve.
As a Physical Therapist, you will provide rehabilitative services for the treatment of disabled, injured and diseased patients in a center in accordance with Concentra Medical Centers' Injury Process Management and Concentra Medical Centers' philosophy of rehabilitation in occupational medicine and Concentra policies, practices and procedures and applicable regulations.
Responsibilities
* Ensure delivery of high quality patient care services
* Perform direct patient care, including evaluation of muscle, skeletal, neurological and other physical problems
* Support and encourage multidisciplinary coordination of treatment
* Ensure proper documentation of patient care
* Maintain professional standards through compliance with quality assurance policies/ procedures as well as applicable regulations and corporate policies
* Implement effective communication with own and other departments' staff, with medical staff and patients to ensure coordinated efforts and provision of high quality service and optimal patient care
* Demonstrate effective problem-solving and conflict-resolution abilities
* Inform Administrator of department problems, needs and solutions in a timely manner
* Plan, design, implement and interpret specific physical therapy treatment programs for patients to facilitate the patient's recovery and attainment of maximum physical potential
* Educate patients in the proper care and use of supports and performance of exercise programs
* Perform or delegate patient treatment to include modalities, therapeutic exercises, gait training and hydrotherapy
* Follow appropriate documentation and reporting procedures
* Secure prescription for each patient treated
* Work closely with the physician to ensure comprehensive delivery of services and quality patient care
* Assist marketing staff with tours as necessary
* Take all necessary precautions to protect center assets and property against loss or waste through negligence or dishonesty
* Participate in professional development by attending center meetings and outside educational seminars
* Communicates with the Outcome Assurance Injury Coordinator or the Case Manager for each patient
* Communication regarding the patients' objective progress, compliance with the program, compliance with attendance of scheduled appointments, the therapist's estimated time frame until discharged from therapy
* Participates in clinical instruction of university occupational therapy and/or occupational therapist assistant students
* Participates with the evaluation of the effectiveness of the rehabilitation quality management process and assist in new and improved processes
* Ensures compliance with rules and regulations established by the relevant licensing, certification and accrediting bodies
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Qualifications
* Bachelor's Degree from an accredited Physical Therapy program
* Masters' Degree from an accredited Physical Therapy program, preferred
* Ortho-outpatient experience, preferred
Job-Related Skills/Competencies
* Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
* Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
* Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
* The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
* Demonstrated willingness to participate in initial and ongoing training as required.
* Demonstrated effective communication and interaction with employers, patients, providers and other employees
* Demonstrated ability to maintain working relationship with all levels of employees
* Demonstrated excellent customer service skills
* Demonstrated computer skills
* Knowledge of common safety hazards and precautions to establish a safe work medical environment
* Skill in developing and maintaining patient care records and writing reports
* Skill in time management, planning and workload control
* Skill in identifying problems and recommending solutions
* Skill in developing and maintaining medical quality assurance and quality control standards
* Skill in establishing and maintaining effective communication and working relationships with Management, patients, medical staff and the general public
* Must successfully complete orientation and training as well as demonstrate competency in all required physical therapy tasks
Additional Data
* 401(k) Retirement Plan with Employer Match
* Colleague Referral Bonus Program
* Employee Discounts
This job requires access to confidential and critical information, requiring ongoing discretion and secure information management.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Concentra is an Equal Opportunity Employer, including disability/veterans
Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws.
$68k-84k yearly est. Auto-Apply 3d ago
Medical Assistant
Fastmed 4.0
Fastmed job in Garner, NC
Job Description
Are you looking to join a mission-driven, values-oriented healthcare organization that is setting a new standard for patient centricity in the Urgent Care space? Then come join us at FastMed.
For the past 20 years FastMed has served as the front door of healthcare for our communities while continuing to expand our national footprint. Our mission is to provide patients with the best end-to-end healthcare experience in terms of quality, accessibility, affordability, and compassion. What sets us apart is our Compassionate Hospitality philosophy, which blends the compassion of healthcare with the best-in-class standards of hospitality.
POSITION SUMMARY
What you'll be doing: We are hiring a Medical Assistant to assist our providers with exams, procedures and other processes to meet the specific needs of our patients, including but not limited to:
Triaging patients, measuring vitals, and recording information on patients' charts
Blood draws, venipuncture, specimen collection, and completion of lab work
Administering medications and immunizations under provider direction
Setting up procedures as instructed by provider
Preparing treatment rooms for examinations and bringing patients from the waiting room to exam rooms
What you'll bring to the table: Graduation from a Medical Assistant, EMT, Paramedic, or other relevant program, OR an active Registered Medical Assistant or Certified Medical Assistant designation, OR 6 months of experience in a relevant environment. We'd also prefer if you have prior recent experience in a healthcare setting, such as an emergency department, urgent care, or other ambulatory clinic.
Why you'll love working with us: FastMed believes in taking care of our team members as effectively as our team members take care of our patients. As a part of our team you'll have access to several benefits, including but not limited to:
Competitive pay with quarterly incentive plan
Generous paid vacation & sick time that starts accruing on your first day with us
Medical, dental, vision, and other wellness benefits
401(k) with company match
Stipends for continuing medical education
By joining our team you will also have the opportunity to be a key contributor to our culture. This is the environment we create to engage with our patients and each other, and it is key to our mutual success. Our culture is best exemplified by our STAT values:
Service: Our ultimate calling is to provide superior service to our patients, and to support our patient-facing team members in their quest to do this.
Teamwork: We work collaboratively to achieve our common goals, as achieving them is dependent upon a sustained collective effort.
Accountability: We perform the jobs that are assigned to us to the best of our abilities and in a manner that is consistent with the highest level of personal integrity.
Transparency: We acknowledge our shortcomings immediately so that we can find new solutions that continuously improve the quality of the service we provide.
Graduate of one of the following programs is required:
Medical Assistant or passing of CCMA examination.
Certified Nursing Assistant (CNA state license required) with phlebotomy certificate
Emergency Medical Technician (EMT-A)
Paramedic
Or, graduate of another relevant program with CMO approval;
Or, possesses active Registered Medical Assistant (RMA) or Certified Medical Assistant (CMA) designation
Certification: BLS American Red Cross is required; American Safety Health Institute, or National Safety Council are preferred.
APPLY TODAY and join us as we seek to accomplish our mission and live our values in every patient interaction!
INDHP
$29k-34k yearly est. 20d ago
Consent/Recovery Room Nurse
Planned Parenthood South Atlantic 4.4
Fayetteville, NC job
Why Planned Parenthood South Atlantic We are powerful educators, advocates and innovators for health care. Be part of the diverse Planned Parenthood Team. Work hand in hand with like-minded individuals in an environment built on collaboration, open communication, and mutual respect. We're looking for passionate, dedicated people who are eager to make positive contributions to their community and to our mission.
Why This Role Matters As a Consent/Recovery Room Nurse, you play a vital role in providing compassionate, high-quality care to patients before and after surgical procedures. Working closely with physicians, you will support surgical procedures and ensure that our health center delivers family planning and abortion services in accordance with established policies, protocols, and procedures. Your expertise and dedication will directly impact patient well-being and comfort.
Who You Are • Passionate about reproductive health care and committed to health equity and justice. • Believe sexual health is an essential part of overall well-being. • Dedicated to providing non-judgmental, patient-centered care. • Experienced in working across diverse communities. • Motivated by continuous learning and professional growth. Your Key Responsibilities
• Provide the North Carolina state-mandated informed consent to patients seeking abortion in accordance with state law over the phone. • Assist with scheduling abortion visit for patients receiving 72-hour consent as needed. • Triage patient daytime emergency calls to ensure timely response and documents interaction in the EHR. • Consult with PPSAT clinicians and CMO for guidance on providing medical advice to patients as needed. • Support the confidentiality of all patients and make them feel comfortable over the phone• Provide nursing care to patients in the recovery room, following all policies, procedures, and applicable regulations. • Monitor patients' post-procedure, including vital signs, medication administration, and post-care education. • Deliver excellent patient service, addressing concerns, educating on services, and providing community resources. • Offer compassionate education on reproductive and sexual health topics, including birth control, pregnancy options, STI prevention, and safe practices. • Maintain a well-stocked recovery area, ensuring all necessary supplies, educational materials, and patient care items are available. • Support health center operations, assisting with preparations, patient education, and medication administration. • Maintain accurate patient records, including documentation of medications and quality assurance tasks. • Participate in staff meetings, emergency drills, and new staff training. • Establish and manage IV access, administer IV medications, and support providers in routine procedures and emergency care. • Use electronic health records (EHR) for accurate documentation and patient scheduling. • Assist with triaging patient emergency calls and collaborate with clinicians for medical guidance.
What You Bring • RN license in the state of NC or compact member state. • BLS certification within 90 days of hire.• ACLS certification if working in a center that provides moderate sedation within 90 days of hire. • Must be able to prioritize.• Good communication and strong organizational skills.• Ability to work independently as well as part of a team. Work Schedule This is a part-time role (20 hours or less per week):
Weekly Working Hours:• Wednesday: 10:00AM - 4:00 PM (Consent)• Thursday: 12:00PM - 5:00 PM (Consent)• Friday: 8:30 AM - 3:00 PM (Consent)
PRN Hours: • Tuesday: 7:30 AM - 4:00 PM (On-site)• Saturday: 7:30 AM - 4:00 PM (On-site)
Please note that work schedule reflects the clinic schedule, and actual hours worked may vary due to day-to-day operations. All staff are expected to remain at the health center until all patients are checked out, documentation is completed, and the health center is cleaned.
Compensation: The pay range for this position is $35.00 to $43.40 per hour. If working on a Saturday, you will receive a differential of an additional $7.00 per hour. Starting offers are determined by both the candidate's experience and internal equity within the pay grade. PPSAT's compensation philosophy is based in equity and transparency. Built from data driven compensation studies, our positions are placed within a developed pay grade.
$35-43.4 hourly Auto-Apply 39d ago
Urgent Care APP Position - Lumberton ($20K Sign-on)
Fastmed 4.0
Fastmed job in Lumberton, NC
Job Description
FastMed is one of the largest urgent care providers in North Carolina where we proudly serve 34 counts across the state at more than 50 locations. We aim to provide patients with the best end-to-end healthcare experience in terms of quality, accessibility, affordability, and compassion. What sets us apart is our Compassionate Hospitality philosophy, which blends the compassion of healthcare with the best-in-class standards of hospitality.
Job Responsibilities:
Obtain an adequate history and performs an appropriate physical examination for the presenting problem
Order pertinent laboratory and radiographic studies as needed based on the initial evaluation
Make appropriate therapeutic decisions in conjunction with the patient based on the information gathered.
Administers appropriate medication or treatment as necessary.
Minor surgical procedures
We Offer:
Flexible Scheduling
Career growth & advancement
Competitive salary with lucrative bonus potential
Generous PTO package (accrual starts on day 1)
Opportunity for career advancement
CME stipend
Medical, dental, vision, and other wellness benefits
Attractive 401(k) with company match
Experience:
Graduate of an approved nurse practitioner or physician assistant school.
Minimum of one-year experience in Emergency Medicine, Family Medicine, and/or Primary Care Medicine.
Prior experience in an outpatient medical clinic or urgent care setting preferred.
Requirements:
BLS certification
North Carolina Medical License
Ability to be credentialed in North Carolina
By joining our team, you will also have the opportunity to be a key contributor to our culture and values where we exemplify: Service, Teamwork, Accountability, Transparency
APPLY TODAY and join us as we seek to accomplish our mission and live our company values.
INDHP
$26k-35k yearly est. 27d ago
Urgent Care APP - Hope Mills ($20K Sign-on)
Fastmed 4.0
Fastmed job in Fayetteville, NC
Job Description
FastMed is one of the largest urgent care providers in North Carolina where we proudly serve 34 counties across the state at more than 50 locations. We aim to provide patients with the best end-to-end healthcare experience in terms of quality, accessibility, affordability, and compassion. What sets us apart is our Compassionate Hospitality philosophy, which blends the compassion of healthcare with the best-in-class standards of hospitality.
Job Responsibilities:
Obtain an adequate history and performs an appropriate physical examination for the presenting problem
Order pertinent laboratory and radiographic studies as needed based on the initial evaluation
Make appropriate therapeutic decisions in conjunction with the patient based on the information gathered.
Administers appropriate medication or treatment as necessary.
Minor surgical procedures
We Offer:
Full Time Opportunities
Flexible Scheduling
Career growth & advancement
Competitive salary with lucrative bonus potential
Generous PTO package (accrual starts on day 1)
Opportunity for career advancement
CME stipend
Medical, dental, vision, and other wellness benefits
Attractive 401(k) with company match
Experience:
Graduate of an approved nurse practitioner or physician assistant school.
Minimum of one-year experience in Emergency Medicine, Family Medicine, and/or Primary Care Medicine.
Prior experience in an outpatient medical clinic or urgent care setting preferred.
Requirements:
BLS certification
North Carolina Medical License
Ability to be credentialed in North Carolina
By joining our team, you will also have the opportunity to be a key contributor to our culture and values where we exemplify: Service, Teamwork, Accountability, Transparency
APPLY TODAY and join us as we seek to accomplish our mission and live our company values.
INDHP
$36k-56k yearly est. 28d ago
Director, Regional Operations - Eastern Region
Fastmed 4.0
Fastmed job in Clayton, NC
Job Description
The Regional Director of Operations will oversee the management of all Center Managers in their designated region (please review locations at the end of this description), and as such, responsibilities include but are not limited to hiring, performance management, and successful development of the Center Managers on the Regional Director's team. The incumbent has frequent interaction and collaboration with Center Managers and Supervising Physicians to ensure each facility is staffed with competent, professional team members during scheduled hours of operation. The Regional Director oversees expense control and ensures effective management of clinic budgets as coordinated between Center Managers and Operations to ensure key metrics are achieved.
DUTIES AND RESPONSIBILITIES:
Day to day management of the Center Managers to ensure the following responsibilities are carried out and deliverables are met, including:
Coaching, developing Center Managers and identify talent within the clinical operations roles for career growth
Collaboration at the clinic level between clinic and provider staff to ensure clinics are operating as a unified team
Meeting and adhering to P/L goals and expectations, including successful expense and vendor management.
Effective staffing and scheduling, including assisting with scheduling and call outs as appropriate
Successful hiring and onboarding of Center Managers
Ongoing and meaningful development and one-on-one training to ensure proficiency with the Center Managers' job roles
Performance management, including ongoing effective coaching and feedback
Ensuring superior Patient Satisfaction as measured by
Google Ratings
Total Visits (Urgent Care, Primary Care, Workers' Compensation)
Implements and manages Joint Commission standards and processes to ensure clinics are compliant
Collaborates with medical leadership to resolve issues and identify opportunities to improve regional performance
Assists with the implementation of new processes and programs as sponsored by FastMed across the organization, including serving as a resource for Finance & Accounting, IT, Marketing, and HR Department to deliver on company objectives and priorities
Collaborates with Occupational Health Services to ensure service levels are met; assists with targeted retention and growth objectives
Strive to embody FastMed's core values of STAT (Service, Teamwork, Accountability, Transparency) and embrace FastMed's philosophy of Compassionate Hospitality
Leads the process of front desk collections and time of service payments
Other duties as assigned
QUALIFICATIONS:
EDUCATION: Minimum of an Associate Degree is required. Bachelor's degree is preferred
EXPERIENCE: 3 - 5 years of management experience in Urgent Care or other healthcare setting
SKILLS:
Process improvement experience required
Ability to manage and resolve conflict
Proficiency with critical thinking
Computer proficiency in Windows based software
Workflow management and process improvement
Experience with electronic medical records (EMRs), EPIC preferred
Experience with front and back office clinic operations
This position is remote- must reside locally within Eastern North Carolina. The Regional Director will be required to visit (i.e., travel/drive to) centers in Eastern North Carolina locations included (but not limited to): Aberdeen, Clayton, Fayetteville, Garner, Goldsboro, Greenville, Kinston, Leland, Lumberton, Morehead City, Roanoke Rapids, Rockingham, Rocky Mount, Wilmington, Wilson and Zebulon. They must also be able to attend occasional meetings at the corporate offices in Durham, NC.
$99k-171k yearly est. 4d ago
Occupational Therapist PRN
Concentra 4.1
Fayetteville, NC job
Concentra is a national health care company focused on improving America's workforce, one patient at a time. Through our affiliated clinicians, we provide occupational medicine, urgent care, primary care, physical therapy, and wellness services. Concentra also serves employers by providing a broad range of onsite health services in worksite medical facilities.
The occupational therapist will perform clinical duties including evaluations, formulating a treatment plan and ensuring that all aspects of the treatment plan are carried out concurrent with the medical protocols established by Concentra.
Responsibilities
* Ensure delivery of high-quality patient care services
* Perform direct patient care, including evaluation of muscle, skeletal, neurological and other physical problems.
* Support and encourage multidisciplinary coordination of treatment.
* Ensure proper documentation of patient care.
* Maintain professional standards through compliance with quality assurance policies/ procedures as well as applicable regulations and corporate policies.
* Implement effective communication with own and other departments' staff, with medical staff and patients to ensure coordinated efforts and provision of high-quality service and optimal patient care.
* Demonstrate effective problem-solving and conflict-resolution abilities.
* Inform Therapy Director of department problems, needs and solutions in a timely manner.
* Plan, design, implement and interpret specific physical therapy treatment programs for patients to facilitate the patient's recovery and attainment of maximum physical potential.
* Educate patients in the proper care and use of supports and performance of exercise programs.
* Perform or delegate patient treatment to include modalities, therapeutic exercises, gait training and hydrotherapy.
* Follow appropriate documentation and reporting procedures.
* Secure prescription for each patient treated.
* Work closely with the physician to ensure comprehensive delivery of services and quality patient care.
* Participate in professional development by attending center meetings and outside educational seminars.
Qualifications
* Master's Degree in Occupational Therapy from an accredited college/university
* Current state licensure as an Occupational Therapist
* Successful completion of the National Registry Examination
* Successfully passed Hand Therapy Certification Exam preferred
* Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
* Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
* Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
* The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
* Demonstrated willingness to participate in initial and ongoing training as required.
* Demonstrated effective communication and interaction with employers, patients, providers and other employees.
* Demonstrated ability to maintain working relationship with all levels of employees.
* Excellent customer service skills.
* Demonstrated computer skills.
Additional Data
* 401(k) Retirement Plan with Employer Match
* Colleague Referral Bonus Program
* Employee Discounts
This job requires access to confidential and critical information, requiring ongoing discretion and secure information management.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws.
$67k-83k yearly est. Auto-Apply 44d ago
Medical Assistant
Fastmed 4.0
Fastmed job in Garner, NC
Are you looking to join a mission-driven, values-oriented healthcare organization that is setting a new standard for patient centricity in the Urgent Care space? Then come join us at FastMed.
For the past 20 years FastMed has served as the front door of healthcare for our communities while continuing to expand our national footprint. Our mission is to provide patients with the best end-to-end healthcare experience in terms of quality, accessibility, affordability, and compassion. What sets us apart is our Compassionate Hospitality philosophy, which blends the compassion of healthcare with the best-in-class standards of hospitality.
POSITION SUMMARY
What you'll be doing: We are hiring a Medical Assistant to assist our providers with exams, procedures and other processes to meet the specific needs of our patients, including but not limited to:
Triaging patients, measuring vitals, and recording information on patients' charts
Blood draws, venipuncture, specimen collection, and completion of lab work
Administering medications and immunizations under provider direction
Setting up procedures as instructed by provider
Preparing treatment rooms for examinations and bringing patients from the waiting room to exam rooms
What you'll bring to the table: Graduation from a Medical Assistant, EMT, Paramedic, or other relevant program, OR an active Registered Medical Assistant or Certified Medical Assistant designation, OR 6 months of experience in a relevant environment. We'd also prefer if you have prior recent experience in a healthcare setting, such as an emergency department, urgent care, or other ambulatory clinic.
Why you'll love working with us: FastMed believes in taking care of our team members as effectively as our team members take care of our patients. As a part of our team you'll have access to several benefits, including but not limited to:
Competitive pay with quarterly incentive plan
Generous paid vacation & sick time that starts accruing on your first day with us
Medical, dental, vision, and other wellness benefits
401(k) with company match
Stipends for continuing medical education
By joining our team you will also have the opportunity to be a key contributor to our culture. This is the environment we create to engage with our patients and each other, and it is key to our mutual success. Our culture is best exemplified by our STAT values:
Service: Our ultimate calling is to provide superior service to our patients, and to support our patient-facing team members in their quest to do this.
Teamwork: We work collaboratively to achieve our common goals, as achieving them is dependent upon a sustained collective effort.
Accountability: We perform the jobs that are assigned to us to the best of our abilities and in a manner that is consistent with the highest level of personal integrity.
Transparency: We acknowledge our shortcomings immediately so that we can find new solutions that continuously improve the quality of the service we provide.
Graduate of one of the following programs is required:
Medical Assistant or passing of CCMA examination.
Certified Nursing Assistant (CNA state license required) with phlebotomy certificate
Emergency Medical Technician (EMT-A)
Paramedic
Or, graduate of another relevant program with CMO approval;
Or, possesses active Registered Medical Assistant (RMA) or Certified Medical Assistant (CMA) designation
Certification: BLS American Red Cross is required; American Safety Health Institute, or National Safety Council are preferred.
APPLY TODAY and join us as we seek to accomplish our mission and live our values in every patient interaction!
INDHP
$29k-34k yearly est. Auto-Apply 60d+ ago
Urgent Care Physician Opportunity - Lumberton
Fastmed 4.0
Fastmed job in Lumberton, NC
Physician is required to have graduated from an Allopathic or Osteopathic residency in either Family Medicine, Internal Medicine Pediatrics, or Emergency Medicine within the United States. Experience in Urgent Care or Pediatrics is a plus. Must be comfortable evaluating patients of all ages and acuity. Expected to take a vested interest in their patients' well-being, demonstrate good listening skills, and express empathy and understanding when communicating with patients.
DUTIES AND RESPONSIBILITIES :
Manage urgent and emergent medical problems.
Renders medical care to all patients who present to the urgent care on all assigned shifts.
Obtains an adequate history and performs an appropriate physical examination for the presenting problem.
Create patient-specific care plans with appropriate treatments to fit individual needs.
Recommend specialists for treatment outside of their capacity.
Perform minor surgical procedures including laceration repair, I&D, nail removal, paronychia incision and drainage, etc.
Order and interpret diagnostic tests such as EKGs and PFTs.
Provide a preliminary reading on x-rays and splint injuries as appropriate.
Work with and improve quality metrics.
Be a team player and work with other staff members to provide high-quality care.
Interacts with the Center Manager regularly. Keeps manager and medical director informed of concerns and potential liability situations.
Arrives at the Urgent Care on the scheduled day at the start of shift and leaves after the clinic closes and the last patient has left the premises.
Agrees to participate in periodic Urgent Care staff meetings.
Maintains a safe, comfortable and therapeutic environment for patients and families in accordance with urgent care standards.
Attends meetings and education programs as required.
Be available and participate in on-call assignments one day per month.
Be willing to travel to nearby clinics for shifts if need arises.
Must be able to see 3-4 patients per hour in the Urgent Care setting.
QUALIFICATIONS:
Education (Required): Graduation from an Allopathic or Osteopathic medical school.
Experience: Graduation from an Allopathic or Osteopathic Family Medicine residency in either Family Medicine or Internal Medicine Pediatrics.
Must be Board Certified or Board Eligible.
Must have an active, unrestricted license in North Carolina
Prior experience in Urgent Care or Pediatrics is a plus.
Excellent written and spoken communication skills.
Good interpersonal skills.
BLS/ CPR Certified
REPORTING TO THIS POSITION:Possibility to supervise Advanced Practice Providers as approved by the Chief Medical Officer.
$151k-225k yearly est. Auto-Apply 7d ago
Patient Services Advocate
Fastmed 4.0
Fastmed job in Candor, NC
Job Description
Are you looking to join a mission-driven, values-oriented healthcare organization that is setting a new standard for patient centricity in the Urgent Care space? Then come join us at FastMed.
For the past 20 years FastMed has served as the front door of healthcare for our communities while continuing to expand our national footprint. Our mission is to provide patients with the best end-to-end healthcare experience in terms of quality, accessibility, affordability, and compassion. What sets us apart is our Compassionate Hospitality philosophy, which blends the compassion of healthcare with the best-in-class standards of hospitality.
POSITION SUMMARY
What you'll be doing: We are hiring a Patient Services Advocate to help us in creating the ultimate patient experience upon entrance to a FastMed clinic, providing exemplary customer service from check-in to check-out. This includes:
Greeting patients upon arrival and promptly answering incoming calls, gathering information to determine callers' needs and provide resolutions
Guiding patient in registration processes, including verification of insurance
Utilizing patient queuing process to ensure that patients and families are well informed of waiting times and to provide the most efficient visit possible
Assisting with patient feedback collection
Accurately recording charges and payments to support patient billing, and preparing the daily deposit & reconciliation log
What you'll bring to the table: A high school diploma or equivalent, excellent organizational & interpersonal communication skills, the ability to remain calm and supportive towards our patients in busy or stressful situations, and preferably two years' experience in a medical front office or customer service setting. Bonus points if you have medical/insurance billing knowledge.
Why you'll love working with us: FastMed believes in taking care of our team members as effectively as our team members take care of our patients. As a part of our team you'll have access to several benefits, including but not limited to:
Competitive pay with quarterly incentive plan
Generous paid vacation & sick time that starts accruing on your first day with us
Medical, dental, vision, and other wellness benefits
401(k) with company match
By joining our team you will also have the opportunity to be a key contributor to our culture. This is the environment we create to engage with our patients and each other, and it is key to our mutual success. Our culture is best exemplified by our STAT values:
Service: Our ultimate calling is to provide superior service to our patients, and to support our patient-facing team members in their quest to do this.
Teamwork: We work collaboratively to achieve our common goals, as achieving them is dependent upon a sustained collective effort.
Accountability: We perform the jobs that are assigned to us to the best of our abilities and in a manner that is consistent with the highest level of personal integrity.
Transparency: We acknowledge our shortcomings immediately so that we can find new solutions that continuously improve the quality of the service we provide.
A few requirements:
Minimum two years' experience in customer service and medical front office setting is preferred
APPLY TODAY and join us as we seek to accomplish our mission and live our values in every patient interaction!
INDHP
$32k-38k yearly est. 3d ago
Director, Regional Operations - Eastern Region
Fastmed 4.0
Fastmed job in Garner, NC
Job Description
The Regional Director of Operations will oversee the management of all Center Managers in their designated region (please review locations at the end of this description), and as such, responsibilities include but are not limited to hiring, performance management, and successful development of the Center Managers on the Regional Director's team. The incumbent has frequent interaction and collaboration with Center Managers and Supervising Physicians to ensure each facility is staffed with competent, professional team members during scheduled hours of operation. The Regional Director oversees expense control and ensures effective management of clinic budgets as coordinated between Center Managers and Operations to ensure key metrics are achieved.
DUTIES AND RESPONSIBILITIES:
Day to day management of the Center Managers to ensure the following responsibilities are carried out and deliverables are met, including:
Coaching, developing Center Managers and identify talent within the clinical operations roles for career growth
Collaboration at the clinic level between clinic and provider staff to ensure clinics are operating as a unified team
Meeting and adhering to P/L goals and expectations, including successful expense and vendor management.
Effective staffing and scheduling, including assisting with scheduling and call outs as appropriate
Successful hiring and onboarding of Center Managers
Ongoing and meaningful development and one-on-one training to ensure proficiency with the Center Managers' job roles
Performance management, including ongoing effective coaching and feedback
Ensuring superior Patient Satisfaction as measured by
Google Ratings
Total Visits (Urgent Care, Primary Care, Workers' Compensation)
Implements and manages Joint Commission standards and processes to ensure clinics are compliant
Collaborates with medical leadership to resolve issues and identify opportunities to improve regional performance
Assists with the implementation of new processes and programs as sponsored by FastMed across the organization, including serving as a resource for Finance & Accounting, IT, Marketing, and HR Department to deliver on company objectives and priorities
Collaborates with Occupational Health Services to ensure service levels are met; assists with targeted retention and growth objectives
Strive to embody FastMed's core values of STAT (Service, Teamwork, Accountability, Transparency) and embrace FastMed's philosophy of Compassionate Hospitality
Leads the process of front desk collections and time of service payments
Other duties as assigned
QUALIFICATIONS:
EDUCATION: Minimum of an Associate Degree is required. Bachelor's degree is preferred
EXPERIENCE: 3 - 5 years of management experience in Urgent Care or other healthcare setting
SKILLS:
Process improvement experience required
Ability to manage and resolve conflict
Proficiency with critical thinking
Computer proficiency in Windows based software
Workflow management and process improvement
Experience with electronic medical records (EMRs), EPIC preferred
Experience with front and back office clinic operations
This position is remote- must reside locally within Eastern North Carolina. The Regional Director will be required to visit (i.e., travel/drive to) centers in Eastern North Carolina locations included (but not limited to): Aberdeen, Clayton, Fayetteville, Garner, Goldsboro, Greenville, Kinston, Leland, Lumberton, Morehead City, Roanoke Rapids, Rockingham, Rocky Mount, Wilmington, Wilson and Zebulon. They must also be able to attend occasional meetings at the corporate offices in Durham, NC.
$99k-171k yearly est. 4d ago
Urgent Care APP Position - Garner Cleveland ($10K Sign-on)
Fastmed 4.0
Fastmed job in Garner, NC
FastMed is one of the largest urgent care providers in North Carolina where we proudly serve 34 counts across the state at more than 50 locations. We aim to provide patients with the best end-to-end healthcare experience in terms of quality, accessibility, affordability, and compassion. What sets us apart is our Compassionate Hospitality philosophy, which blends the compassion of healthcare with the best-in-class standards of hospitality.
Job Responsibilities
Obtain an adequate history and performs an appropriate physical examination for the presenting problem
Order pertinent laboratory and radiographic studies as needed based on the initial evaluation
Make appropriate therapeutic decisions in conjunction with the patient based on the information gathered.
Administers appropriate medication or treatment as necessary.
Minor surgical procedures
We Offer
Full Time Opportunities
Flexible Scheduling
Career growth & advancement
Competitive salary with lucrative bonus potential
Generous PTO package (accrual starts on day 1)
Opportunity for career advancement
CME stipend
Medical, dental, vision, and other wellness benefits
Attractive 401(k) with company match
Experience:
Graduate of an approved nurse practitioner or physician assistant school.
Minimum of one-year experience in Emergency Medicine, Family Medicine, and/or Primary Care Medicine.
Prior experience in an outpatient medical clinic or urgent care setting preferred.
Requirements:
BLS certification
North Carolina Medical License
Ability to be credentialed in North Carolina
By joining our team, you will also have the opportunity to be a key contributor to our culture and values where we exemplify: Service, Teamwork, Accountability, Transparency
APPLY TODAY and join us as we seek to accomplish our mission and live our company values.
$26k-35k yearly est. Auto-Apply 60d+ ago
Medical Assistant
Fastmed 4.0
Fastmed job in Sanford, NC
$3KSign-On Bonus!!!
Are you looking to join a mission-driven, values-oriented healthcare organization that is setting a new standard for patient centricity in the Urgent Care space? Then come join us at FastMed.
For the past 20 years FastMed has served as the front door of healthcare for our communities while continuing to expand our national footprint. Our mission is to provide patients with the best end-to-end healthcare experience in terms of quality, accessibility, affordability, and compassion. What sets us apart is our Compassionate Hospitality philosophy, which blends the compassion of healthcare with the best-in-class standards of hospitality.
POSITION SUMMARY
What you'll be doing: We are hiring a Medical Assistant to assist our providers with exams, procedures and other processes to meet the specific needs of our patients, including but not limited to:
Triaging patients, measuring vitals, and recording information on patients' charts
Blood draws, venipuncture, specimen collection, and completion of lab work
Administering medications and immunizations under provider direction
Setting up procedures as instructed by provider
Preparing treatment rooms for examinations and bringing patients from the waiting room to exam rooms
What you'll bring to the table: Graduation from a Medical Assistant, EMT, Paramedic, or other relevant program, OR an active Registered Medical Assistant or Certified Medical Assistant designation, OR 6 months of experience in a relevant environment. We'd also prefer if you have prior recent experience in a healthcare setting, such as an emergency department, urgent care, or other ambulatory clinic.
Why you'll love working with us: FastMed believes in taking care of our team members as effectively as our team members take care of our patients. As a part of our team you'll have access to several benefits, including but not limited to:
Competitive pay with quarterly incentive plan
Generous paid vacation & sick time that starts accruing on your first day with us
Medical, dental, vision, and other wellness benefits
401(k) with company match
Stipends for continuing medical education
By joining our team you will also have the opportunity to be a key contributor to our culture. This is the environment we create to engage with our patients and each other, and it is key to our mutual success. Our culture is best exemplified by our STAT values:
Service: Our ultimate calling is to provide superior service to our patients, and to support our patient-facing team members in their quest to do this.
Teamwork: We work collaboratively to achieve our common goals, as achieving them is dependent upon a sustained collective effort.
Accountability: We perform the jobs that are assigned to us to the best of our abilities and in a manner that is consistent with the highest level of personal integrity.
Transparency: We acknowledge our shortcomings immediately so that we can find new solutions that continuously improve the quality of the service we provide.
Graduate of one of the following programs is required:
Medical Assistant or passing of CCMA examination.
Certified Nursing Assistant (CNA state license required) with phlebotomy certificate
Emergency Medical Technician (EMT-A)
Paramedic
Or, graduate of another relevant program with CMO approval;
Or, possesses active Registered Medical Assistant (RMA) or Certified Medical Assistant (CMA) designation
Certification: BLS American Red Cross is required; American Safety Health Institute, or National Safety Council are preferred.
APPLY TODAY and join us as we seek to accomplish our mission and live our values in every patient interaction!
INDHP