Specialist jobs at Father Bill's & MainSpring - 240 jobs
Housing Specialist
Father Bills & Mainspring 3.3
Specialist job at Father Bill's & MainSpring
Family Programs
Mission Statement:
Father Bill's & MainSpring is committed to ending and preventing homelessness in Southern Massachusetts with programs that provide emergency and permanent housing and help people obtain skills, jobs, housing, and services. We help people who are struggling with homelessness or are at risk of homelessness to achieve self-sufficiency.
Father Bill's & MainSpring is a growing and dynamic social service agency with particular expertise in emergency and permanent housing, job training and placement, and prevention services for individuals and families in need. Over the next five years, our strategic focus includes an increase in affordable, permanent supportive housing, a more efficient model of care for families experiencing homelessness, commitment to an enhanced delivery model to reduce the need for shelter, and improved community relations in order to achieve these goals. Our staff are thoughtful and caring individuals who share our passion for these ideals and creative approaches to helping people improve their lives.
We offer a generous benefits package and a comprehensive orientation and training program, as well as ample opportunities for advancement for qualified individuals who show a commitment to our Mission.
Position Summary:
The Housing Specialist is a full time, community-based position responsible for locating and securing housing opportunities for FBMS participants. Applicants need to work diligently to build and maintain strong, working relationships with local landlords and community partners as well as with the internal FBMS team. The Housing Specialists benefit from an energetic, creative and outgoing mindset. This position requires 2-4 years of experience with housing and/or social work or a bachelor's degree in social work or related field. CPR certification is required and provided by FBMS. AED and First Aid may also be required and will be provided by FBMS.
Essential Responsibilities:
• Meet with referred households to assess housing needs, strengths, barriers, and accurately budget based on income.
• May require knowledge of the eviction process and ability to report to Housing Court to assist tenants with court process and mediation services as needed. Provide tenant, landlord/property manager, and legal representatives with updates regarding progress, and all identified ongoing concerns as appropriate. - dependent on location
• Provide outreach and assessment in the community as deemed necessary by supervisor or other administrator within the organization.
• Network and maintain positive working relationships with local landlords, property managers, housing authorities, social service organizations and state agencies and internal collaterals.
• Transport and accompany referred participants to apartment viewings and other appointments as appropriate.
• Complete and maintain all necessary documentation for participant's records including any required data entry and reporting.
• Knowledge of federal, state, and local housing laws and regulations including tenant and landlord rights.
• Solid understanding of available housing programs including Rapid Re-Housing assistance and/or other subsidized housing programs.
• Strong communication, analytical, and negotiation skills.
• Ability to be a strong self-starter with a creative mindset towards locating and securing housing opportunities for participants often within a short window of identified time.
• Maintain an updated list of landlord contacts in centralized database and share resources and housing leads with other housing specialists.
• Advocate on behalf of program participants in order to help them move forward out of homelessness.
• Complete thorough assessments in order to identify strengths, needs, barriers, and goals.
• Participate in the creation and/or implementation of program service plans.
• Coordinate and collaborate with department and community providers in support of program participants.
• Create and accept internal and external referrals for resources and services and maintain communication with providers.
• Attend and participate in staff meetings and trainings as required.
• Provide support to deescalate and facilitate crisis intervention.
• Demonstrate a high degree of confidentiality pertaining to case records and information.
Skills & Competencies :
• Empathy: An understanding and empathy for those dealing with homelessness and related issues.
• Professionalism: Maintains the highest level of professionalism in the delivery of services, building of relationships, collaboration with co-workers, and representation of Father Bill's & MainSpring within the organization and the community.
• Communication: Speaks appropriately in positive and/or negative conversations with supervisors, co-workers, volunteers, donors and constituents; Articulates the goals of Father Bill's & MainSpring.
• Record-Keeping: Routine clerical or record-keeping incidental to the essential responsibilities of the job (including, but not limited to, data entry and case file updates).
• Job Knowledge: Possesses the practical and technical knowledge required on the job.
• Attendance: Acceptable overall attendance record, consistently at work and on time.
• Reliability: Relied upon regarding task completion and follow-up. Follows instructions, responds to management direction and solicits feedback to improve performance.
• Initiative: Seeks out new assignments and is willing to be flexible with additional duties.
• Adherence to Policy: Follows safety and workplace expectations, regulations and processes as defined in the Employee Handbook.
• Work Ethic: Demonstrates a commitment to the Mission and adheres to the Operating Principles of Father Bill's & MainSpring and works as part of a team toward a common goal.
Other:
• Safety & Security: Actively promotes and personally observes safety and security procedures and uses equipment and materials properly.
• Travel: Local travel may be required. Valid driver's license and good driving record required.
• Physical Demands: The demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations under the Americans with Disabilities Act (ADA) may be made to enable individuals with disabilities to perform the essential functions.
o Must be able to verbally convey detailed information or important instructions or ideas accurately or quickly. Must be able to hear average or normal conversations and receive ordinary information. Average visual acuity is necessary.
This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities required of the employee. Other duties as assigned may be part of the job.
Father Bill's & MainSpring is an equal opportunity employer.
$37k-42k yearly est. Auto-Apply 4d ago
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Diversion Specialist
Father Bills & Mainspring 3.3
Specialist job at Father Bill's & MainSpring
Job Description
Diversion Specialist
Triage Department / Individual Shelter
Mission Statement:
Father Bill's & MainSpring is committed to ending and preventing homelessness in Southern Massachusetts with programs that provide emergency and permanent housing and help people obtain skills, jobs, housing, and services. We help people who are struggling with homelessness or are at risk of homelessness to achieve self-sufficiency.
Father Bill's & MainSpring is a growing and dynamic social service agency with particular expertise in emergency and permanent housing, job training and placement, and prevention services for individuals and families in need. Over the next five years, our strategic focus includes an increase in affordable, permanent supportive housing, a more efficient model of care for families experiencing homelessness, commitment to an enhanced delivery model to reduce the need for shelter, and improved community relations in order to achieve these goals. Our staff are thoughtful and caring individuals who share our passion for these ideals and creative approaches to helping people improve their lives.
We offer a generous benefits package and a comprehensive orientation and training program, as well as ample opportunities for advancement for qualified individuals who show a commitment to our Mission.
Position Summary:
The Diversion Specialist is a full-time position that has two goals as a priority focus: diverting people from entering shelter or unsheltered homelessness. This model seeks to reduce and end homelessness more rapidly than traditional shelter. The Diversion Specialist will also educate community providers about services available in the shelter and appropriate/inappropriate referrals. This position requires 2-4 years of relevant experience and/or social work or a Bachelor's Degree in social work or related field. The hours are 10:00am-6:00pm, Monday through Friday, with some variation as necessary and may include some weekend days. CPR certification is required and provided by FBMS. AED and First Aid may also be required and will be provided by FBMS.
Essential Responsibilities:
Utilize a strengths-based and client centered approach when conducting interviews to help clients identify strengths, successes, and resources that they can use to develop plans to move towards self sufficiency and to retain/secure permanent housing and avoid having to enter emergency shelter.
Use conflict resolution and mediation skills to resolve an individual's immediate housing crisis.
Complete intake and assessment in order to identify guests' strengths, needs, barriers, and goals in order to achieve shelter diversion or rapid and appropriate shelter exit.
Work with guests to develop short-term plans to obtain stable housing, treatment options, employment strategies, and/or to move toward economic self-sufficiency, including implementation of an immediate plan for shelter diversion. Create and implement individual action plan within 48 hours of assessment.
Maintain appropriate and professional relationships with providers and educate community about shelter services and appropriate/inappropriate referrals and to encourage phone referrals and scheduling of intake appointments.
Develop and maintain positive working relationships with local landlords, property managers, housing authorities, social service organizations, state agencies, and internal partners.
Develop an understanding of available housing programs including Rapid Re-Housing assistance and/or other subsidized housing programs.
In partnership with management and Senior Leadership, participate in strategic planning and program development. Participate in the development and revision of program specific policies; assist with the implementation of new and/or revised diversion policies and protocols.
Collect and maintain data-based statistical information; Maintain accurate case records and submit written service outcome reports as needed.
Provide support, crisis intervention, mediation and service coordination.
Demonstrate a high degree of confidentiality pertaining to case records and information.
Attend and participate in staff and collaborative meetings with partner agencies and trainings as required.
$35k-40k yearly est. 3d ago
Administrative Specialist
Motion Recruitment 4.5
Newton, MA jobs
A large well known hospital group is urgently looking to hire an Admin Assistant to join their team on site in Newton, MA!
** This is a 6+ month contract to hire on W2 offering a full benefits package **
Required Skills & Experience
2+ years of experience working in a hospital or medical setting
Working with surgeons/ clinical scheduling is preferred
Experience in EPIC, collecting co-payments
What You Will Be Doing:
Practice Assistants play an integral part in the operations of our community-based physician practices. Dedicated to administrative support, these Coordinators serve as the gatekeepers of our practices and ensure that teams are delivering the highest quality experience, exceeding our patients' expectations.
Provides Departmental support by performing receptionist and clerical duties
Scheduling patient appointments
Answering the telephone system promptly and gathering screening information; taking, relaying, and managing messages and/or providing routine information. Retrieving voicemail messages, returning calls, and forwarding messages as needed
Referral management and health insurance payor review.
Organizing and maintaining patient records, logs and other controlling systems; retrieving files as needed. Developing and maintaining systems to assure accurate, confidential, retrievable information
New patient coordination
Other special projects and administrative tasks that are assigned
You will receive the following benefits:
Medical Insurance - Four medical plans to choose from for you and your family
Dental & Orthodontia Benefits
Vision Benefits
Health Savings Account (HSA)
Health and Dependent Care Flexible Spending Accounts
Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
Hospital Indemnity Insurance
401(k)
Paid Sick Time Leave
Legal and Identity Protection Plans
Pre-tax Commuter Benefit
529 College Saver Plan
Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP's Employment Accommodation policy. Applicants need to make their needs known in advance.
$35k-50k yearly est. 19h ago
Administrative Specialist
Assurance Technology Corporation 4.2
Carlisle, MA jobs
ATC has a full-time opening for an individual who exhibits great attention to detail and is proficient in Microsoft Office. The successful candidate will apply Microsoft Excel and Word in support of the Director of a 50-team youth hockey organization. Directly applicable related experience is a plus, but not required.
The individual should have an Associates or Bachelor's degree in Accounting, Finance, General Business Studies or equivalent experience as a minimum. Additional experience in administration is a plus.
$36k-47k yearly est. 1d ago
Information Center Loan Specialist I, Remote (MA, NH, GA only), Full Time
DCU 4.3
Massachusetts jobs
Schedule
Mon-Fr 9:45am-6:45pm every other Saturday 8am-4:30pm
What You'll Do
Summary/Objective:
Provide Service Excellence to members during all aspects of the loan origination process for Consumer Loans and Mortgages, as required. This includes answering general questions regarding loans in process, taking and processing applications, as well as answering general questions related to loans and the loan process. Taking additional call types will be required at times due to business needs. Must understand all DCU products, services, processes, and procedures. Proactively identify member needs and effectively cross sell appropriate products and services. Supports DCU's mission, vision and business goals.
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Answer inbound phone calls in a high-volume contact center.
Efficiently assist members with inquiries about DCU loan products, the application process and other calls related to loan questions.
Proficiently originate and process consumer loan applications for automobiles, personal loans, and credit cards.
Review credit reports and determine loan eligibility through automated underwriting and/or Loan Officer review.
Review required applicant documentation including income verification, purchase agreements etc.
Adhere to borrower/lender compliance requirements and DCU's internal policies and procedures.
Complete required trainings on compliance, DCU products/services and lending guidelines.
Support DCU's Success Sharing Goals by referring and cross selling other DCU products and services.
Achieve job expectations for schedule adherence, call efficiency, sales goals and other metrics.
Become registered through the Nationwide Multistate Licensing System to obtain Mortgage Loan Originator licensing.
Answer general questions for and originate Mortgage and Home Equity applications.
Participate in performance development by being receptive to constructive coaching feedback from Assistant Managers, Performance Leads and Senior Specialists
Foster teamwork and strive to strengthen relationships between the Information Center Staff and staff in DCU's support departments.
Accurately process transactions, file maintenance and all other member requests.
Make process improvement recommendations in an effort to improve the efficiency of operations in the Information Center and/or other areas of the Credit Unions.
Perform other job-related duties as assigned or requested.
Complies with regulatory compliance and assigned training requirements.
What You'll Need
Education and Experience Requirements:
High School diploma or equivalent
6 months prior contact center or 6 months lending experience required
Additional Eligibility Requirements:
Excellent communication and phone etiquette.
Proficient computer skills and ability to learn new software.
Strong troubleshooting, multitasking, organizational, and time management abilities.
What We Do
DCU is the largest credit union headquartered in New England - serving more than one million members in all 50 states. With over 1,700 team members, we strive to make DCU a great place to work with an excellent work-life balance, and a community that cares.
DCU is an equal opportunity employer, and we value diversity, inclusion, and equity at our company. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
If you're applying for a job and need a reasonable accommodation for any part of the employment process, please send an email to *************** and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.
DCU is not currently offering Visa transfer/ sponsorship for this position.
Expected Pay Range
$21.50 - $24.10/hour
$21.5-24.1 hourly 60d+ ago
Help Desk Technician
Keches Law Group PC 3.9
Milton, MA jobs
Job DescriptionDescription:
Keches Law Group, P.C. is a well-established, 50+ attorney law firm with offices in Milton, Bridgewater, and Worcester, practicing in workers' compensation, personal injury, and medical malpractice. We are seeking an experienced IT support professional to serve as a key technical resource within the IT department, providing advanced end-user support and assisting with ongoing IT projects and initiatives.
This is not a remote position and will require qualified candidates to commute to the Milton, MA office on a daily basis.
Responsibilities
Provide support for both routine and complex technical issues across all firm locations.
Provide advanced technical support and guidance to internal and remote users.
Own incidents from intake through resolution, ensuring root-cause analysis and long-term fixes.
Lead troubleshooting efforts for desktops, laptops, mobile devices, printers, and peripherals.
Administer and manage Active Directory, Group Policy, user accounts, permissions, and access controls.
Manage and support Microsoft 365 (Exchange Online, OneDrive, SharePoint, Teams).
Assist with endpoint deployments, hardware refreshes, imaging, and lifecycle management.
Troubleshoot and support network-related issues including TCP/IP, DNS, DHCP, VPNs, and connectivity problems.
Support and troubleshoot VoIP and telephony systems, including desk phones and softphones.
Maintain and manage file shares, permissions, and access rights across the organization.
Support video conferencing systems and meeting technologies (Microsoft Teams, Zoom, Yealink).
Provide advanced troubleshooting for cloud applications and third-party legal software (e.g., Litify, Adobe, Sfax).
Partner with IT leadership on projects, system upgrades, migrations, and process improvements.
Assist with IT security initiatives, including phishing mitigation, MFA enforcement, endpoint security, and compliance policies.
Assist with training and knowledge sharing.
Create, maintain, and improve IT documentation, SOPs, and knowledge base articles.
Assist with asset management, inventory control, and vendor coordination as needed.
Requirements:
Skills / Qualifications
Associate or Bachelor's degree in IT or related field, or completion of an IT certification (CompTIA A+, Microsoft, etc.)
2-6+ years of experience in an IT support or help desk environment.
Strong working knowledge of Windows 10/11, basic mac OS support, and enterprise endpoint management.
Proven experience administering Microsoft 365, Active Directory, and Group Policy.
Solid understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPNs).
Experience supporting email systems, spam filtering, and email security best practices.
Strong troubleshooting skills with the ability to diagnose and resolve complex issues independently.
Excellent written and verbal communication skills, including the ability to explain technical concepts to non-technical users.
Strong organizational skills and ability to manage multiple priorities in a fast-paced legal environment.
Experience working in a professional services or legal environment is a plus.
Ability to travel between office locations less than 20% of the time.
Schedule
On-site position
Monday - Friday, 8:30 AM - 5:00 PM
Full-time
After the training period, one work-from-home day per week can be scheduled
The anticipated salary range for this position, which we in good faith expect to pay at the time of posting, is $60,000-$80,000 annually. This range allows us to make an offer that reflects multiple factors, including experience, education, qualifications, and job-related knowledge and skills, as well as internal pay equity. It's not typical for an individual to be hired at or near the top of the range, as we strive to provide room for future and continued salary growth. Base pay is just one component of our Total Rewards package, which may also include discretionary bonuses, commissions, or other incentives depending on the role.
Work Environment:
This job operates in a professional office environment. The role routinely uses standard office equipment, including computers, phones, photocopiers, filing cabinets, and fax machines.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
The employee is regularly required to talk, hear, sit, stand, walk, use hands to handle or feel, and reach with hands and arms.
The employee must occasionally lift or move office products and supplies up to 35 pounds.
AAP/EEO Statement:
Keches Law Group is an equal opportunity employer. Keches Law Group does not discriminate based on race, ancestry, national origin, color, religion, gender, age, marital status, sexual orientation, disability, or veteran status.
Keches Law Group complies with all applicable immigration laws and regulations. The Company does not presently provide employer support or sponsorship for an immigration-related employment benefit for this position. Applicants must be currently authorized to work in the United States on a full-time basis without the need for employer support or sponsorship now or in the future.
$60k-80k yearly 6d ago
Help Desk Technician
Keches Law Group Pc 3.9
Milton, MA jobs
Keches Law Group, P.C. is a well-established, 50+ attorney law firm with offices in Milton, Bridgewater, and Worcester, practicing in workers' compensation, personal injury, and medical malpractice. We are seeking an experienced IT support professional to serve as a key technical resource within the IT department, providing advanced end-user support and assisting with ongoing IT projects and initiatives.
This is not a remote position and will require qualified candidates to commute to the Milton, MA office on a daily basis.
Responsibilities
Provide support for both routine and complex technical issues across all firm locations.
Provide advanced technical support and guidance to internal and remote users.
Own incidents from intake through resolution, ensuring root-cause analysis and long-term fixes.
Lead troubleshooting efforts for desktops, laptops, mobile devices, printers, and peripherals.
Administer and manage Active Directory, Group Policy, user accounts, permissions, and access controls.
Manage and support Microsoft 365 (Exchange Online, OneDrive, SharePoint, Teams).
Assist with endpoint deployments, hardware refreshes, imaging, and lifecycle management.
Troubleshoot and support network-related issues including TCP/IP, DNS, DHCP, VPNs, and connectivity problems.
Support and troubleshoot VoIP and telephony systems, including desk phones and softphones.
Maintain and manage file shares, permissions, and access rights across the organization.
Support video conferencing systems and meeting technologies (Microsoft Teams, Zoom, Yealink).
Provide advanced troubleshooting for cloud applications and third-party legal software (e.g., Litify, Adobe, Sfax).
Partner with IT leadership on projects, system upgrades, migrations, and process improvements.
Assist with IT security initiatives, including phishing mitigation, MFA enforcement, endpoint security, and compliance policies.
Assist with training and knowledge sharing.
Create, maintain, and improve IT documentation, SOPs, and knowledge base articles.
Assist with asset management, inventory control, and vendor coordination as needed.
Requirements
Skills / Qualifications
Associate or Bachelor's degree in IT or related field, or completion of an IT certification (CompTIA A+, Microsoft, etc.)
2-6+ years of experience in an IT support or help desk environment.
Strong working knowledge of Windows 10/11, basic mac OS support, and enterprise endpoint management.
Proven experience administering Microsoft 365, Active Directory, and Group Policy.
Solid understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPNs).
Experience supporting email systems, spam filtering, and email security best practices.
Strong troubleshooting skills with the ability to diagnose and resolve complex issues independently.
Excellent written and verbal communication skills, including the ability to explain technical concepts to non-technical users.
Strong organizational skills and ability to manage multiple priorities in a fast-paced legal environment.
Experience working in a professional services or legal environment is a plus.
Ability to travel between office locations less than 20% of the time.
Schedule
On-site position
Monday - Friday, 8:30 AM - 5:00 PM
Full-time
After the training period, one work-from-home day per week can be scheduled
The anticipated salary range for this position, which we in good faith expect to pay at the time of posting, is $60,000-$80,000 annually. This range allows us to make an offer that reflects multiple factors, including experience, education, qualifications, and job-related knowledge and skills, as well as internal pay equity. It's not typical for an individual to be hired at or near the top of the range, as we strive to provide room for future and continued salary growth. Base pay is just one component of our Total Rewards package, which may also include discretionary bonuses, commissions, or other incentives depending on the role.
Work Environment:
This job operates in a professional office environment. The role routinely uses standard office equipment, including computers, phones, photocopiers, filing cabinets, and fax machines.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
The employee is regularly required to talk, hear, sit, stand, walk, use hands to handle or feel, and reach with hands and arms.
The employee must occasionally lift or move office products and supplies up to 35 pounds.
AAP/EEO Statement:
Keches Law Group is an equal opportunity employer. Keches Law Group does not discriminate based on race, ancestry, national origin, color, religion, gender, age, marital status, sexual orientation, disability, or veteran status.
Keches Law Group complies with all applicable immigration laws and regulations. The Company does not presently provide employer support or sponsorship for an immigration-related employment benefit for this position. Applicants must be currently authorized to work in the United States on a full-time basis without the need for employer support or sponsorship now or in the future.
$60k-80k yearly 9d ago
Adobe Workfront Specialist
Slalom 4.6
Boston, MA jobs
Who You'll Work With The Adobe team drives strategic direction and solution enablement in support of Marketing Teams. We accelerate innovation and learning, advance sales and delivery excellence with high-caliber Marketing Technology solutions including Adobe technology expertise. Our focus is 4 go-to-market solution areas: Experience and Content Management with a focus on Content Supply Chain, Digital Asset Management; Personalized Insights and Engagement with a focus on Analytics, Customer Data Platforms, and Journey Orchestration; Digital Commerce with a focus on Experience Led Commerce and Product Information Management; Marketing Operations and Workflow with a focus on resource management, reporting and approvals of the content and data required to run Personalization and Campaigns at Scale.
This role focuses on client implementations of the Adobe Workfront platform to support work in a variety of industries. We partner with clients to deliver integrated workflow solutions using Workfront and Fusion, and collaborate with other Slalom teams to help our clients achieve their digital transformation goals.
What You'll Do
* Lead client work design and improvement efforts by:
* Digging deep into client processes and recommending improvements
* Configuring Workfront to support enhanced workflows and better, more efficient ways of working
* Train clients in Workfront use and ensure smooth handoff after go-live
* Identify and evaluate opportunities for workflow automation
* Set up and configure Fusion scenarios using both pre-built and custom modules
* Ensure clients have what they need to be comfortable with Workfront and any integrated technologies
* Communicate clearly why a particular feature or customization will or won't be used
* Travel up to 30%, mostly at the beginning of client engagements and at training/handoff
What You'll Bring
* 5+ years of experience in leading Workfront implementations
* Certification in Workfront at the Project Manager, Developer or Fusion level; Expert certification a plus
* Hands-on experience creating custom automation scenarios in Fusion
* Project management experience focused on end users or participants, either designing all or part of a solution or event or leading the entire effort
* Prior experience with other Adobe Experience Cloud applications a plus
* You would enjoy this role if you are passionate about solving problems and implementing enterprise software platforms to solve customer needs with easier adaption to meet business needs (via a point and click approach) as opposed to a traditional software engineering solution
* Design Thinking, Creative Problem Solving, or SIPOC knowledge desired; clear examples of identifying client problems, designing a solution, engaging clients, and implementing a plan required
About Us
Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams across 52 offices in 12 countries collaborate with clients to bring powerful customer experiences, innovative ways of working, and new products and services to life. We are trusted by leaders across the Global 1000, many successful enterprise and mid-market companies, and 500+ public sector organizations to improve operations, drive growth, and create value. At Slalom, we believe that together, we can move faster, dream bigger, and build better tomorrows for all.
Compensation and Benefits
Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance.
Slalom is committed to fair and equitable compensation practices. For this role, we are hiring at the following levels and targeted base pay salary ranges:
* East Bay, San Francisco, Silicon Valley:
* Senior Consultant: $149,000-$185,000
* Principal: $164,500-$204,500
* San Diego, Los Angeles, Orange County, Seattle, Boston, Houston, New Jersey, New York City, Washington DC, Westchester:
* Senior Consultant: $136,500-$169,500
* Principal: $151,000-$187,500
* All other locations:
* Senior Consultant: $125,000-$155,500
* Principal: $138,500-$172,000
In addition, individuals may be eligible for an annual discretionary bonus. Actual compensation will depend upon an individual's skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.
We will accept applicants until January 23, or until the position is filled.
We are committed to pay transparency and compliance with applicable laws. If you have questions or concerns about the pay range or other compensation information in this posting, please contact us at: ********************.
EEO and Accommodations
Slalom is an equal opportunity employer and is committed to attracting, developing and retaining highly qualified talent who empower our innovative teams through unique perspectives and experiences. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans' status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team or contact ****************************** if you require accommodations during the interview process.
#LI-KM
$164.5k-204.5k yearly Easy Apply 30d ago
Adobe Target Specialist
Slalom 4.6
Boston, MA jobs
Who You'll Work With The Adobe team drives strategic direction and solution enablement in support of Marketing Teams. We accelerate innovation and learning, advance sales and delivery excellence with high-caliber Marketing Technology solutions including Adobe technology expertise. Our focus is 4 go-to-market solution areas: Experience and Content Management with a focus on Content Supply Chain, Digital Asset Management; Personalized Insights and Engagement with a focus on Analytics, Customer Data Platforms, and Journey Orchestration; Digital Commerce with a focus on Experience Led Commerce and Product Information Management; Marketing Operations and Workflow with a focus on resource management, reporting and approvals of the content and data required to run Personalization and Campaigns at Scale.
We are seeking a talented Adobe Targets specialist to join our team as a senior consultant or principal. This is a client-facing role that involves close collaboration with both technical and non-technical stakeholders.
What You'll Do
* Partner with clients to understand personalization objectives, business challenges, and success metrics.
* Translate business requirements into actionable Adobe Target use cases, test plans and experimentation strategies.
* Configure, launch, and maintain Adobe Target activities, including A/B tests, MVT, experience targeting, automated personalization, and recommendations.
* Implement Target features using HTML, CSS, JavaScript, and JSON-based offers; ensure clean, performant, and reusable code.
* Partner with AEM, Analytics / CJA, CDP and Launch teams to enable seamless integrations with Adobe Target, Web SDK, data layers, and profile attributes.
* Integrate Adobe Target with Adobe RT-CDP / CJA by leveraging Unified Profile attributes, Real-Time Segments, and Streaming/Batch audiences to power personalization and experimentation.
* Conduct QA and end-to-end validation to ensure accurate data collection, proper audience qualification, and experience delivery.
* Analyze test performance using CJA / Adobe Analytics (or equivalent tools) to uncover insights and guide optimization recommendations.
* Develop repeatable frameworks for experimentation and personalization programs.
* Educate client stakeholders on best practices for test design, targeting logic, and optimization governance.
* Work closely with UX, creative, and data & analytics teams to design impactful and measurable user experiences.
* Contribute to internal enablement materials, playbooks, and methodology development.
What You'll Bring
* 3-7 years of experience in digital optimization, personalization, or experimentation.
* Hands-on experience designing and executing A/B and multivariate tests in Adobe Target.
* Working knowledge of Adobe Experience Cloud (AEM, Analytics, CJA, Launch) or comparable platforms.
* Familiarity with JavaScript, HTML, CSS, and familiarity with WebSDK, data layers and debugging tools.
* Experience activating RT-CDP audiences in Adobe Target, including understanding of segment publishing, profile identity stitching, and real-time qualification.
* Strong analytical skills and proficiency in interpreting data from CJA, Adobe Analytics, Google Analytics, or similar tools.
* Knowledge of how profile scripts work in Adobe Target
* Knowledge of how MBOX, customer attributes work in Adobe Target
* Excellent communication and client-facing skills with the ability to translate technical concepts into business impact.
* Bachelor's degree in Marketing, Business, Computer Science, or related field (or equivalent experience).
* Adobe Target Business Practitioner or Developer certification preferred.
About Us
Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams across 52 offices in 12 countries collaborate with clients to bring powerful customer experiences, innovative ways of working, and new products and services to life. We are trusted by leaders across the Global 1000, many successful enterprise and mid-market companies, and 500+ public sector organizations to improve operations, drive growth, and create value. At Slalom, we believe that together, we can move faster, dream bigger, and build better tomorrows for all.
Compensation and Benefits
Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance.
Slalom is committed to fair and equitable compensation practices. For this role, we are hiring at the following levels and targeted base pay salary ranges:
* East Bay, San Francisco, Silicon Valley:
* Senior Consultant: $149,000-$185,000
* Principal: $164,500-$204,500
* San Diego, Los Angeles, Orange County, Seattle, Boston, Houston, New Jersey, New York City, Washington DC, Westchester:
* Senior Consultant: $136,500-$169,500
* Principal: $151,000-$187,500
* All other locations:
* Senior Consultant: $125,000-$155,500
* Principal: $138,500-$172,000
In addition, individuals may be eligible for an annual discretionary bonus. Actual compensation will depend upon an individual's skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.
We will accept applicants until January 23, or until the position is filled.
We are committed to pay transparency and compliance with applicable laws. If you have questions or concerns about the pay range or other compensation information in this posting, please contact us at: ********************.
EEO and Accommodations
Slalom is an equal opportunity employer and is committed to attracting, developing and retaining highly qualified talent who empower our innovative teams through unique perspectives and experiences. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans' status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team or contact ****************************** if you require accommodations during the interview process.
#LI-KM
$164.5k-204.5k yearly Easy Apply 40d ago
Patent Prosecution Specialist
Morgan, Lewis & Bockius 4.9
Boston, MA jobs
Morgan, Lewis & Bockius LLP, one of the world's leading global law firms with offices in strategic hubs of commerce, law, and government across North America, Asia, Europe, and the Middle East, is seeking to hire a Patent Prosecution Specialist for our Intellectual Property Patent Support Unit. Reporting to the Senior Manager of Patent Support Services, the Patent Prosecution Specialist will be responsible for supporting activities related to patent prosecution and the preparation and filing of documents related to international and foreign national patent applications.
Morgan Lewis recognizes the benefits of supporting flexible working arrangements. This position will reside in our Boston office with a hybrid in-office/remote working schedule. Flexibility with overtime is required.
Key responsibilities include:
Prepares and files documents with the U.S. Patent and Trademark Office such as, New Patent Applications, IDS, Preliminary Amendments, and formalities and prepares client reporting letters and correspondence regarding formalities, Official Actions, Notices of Allowance, and Letters Patent.
Prepares and files documents related to international and foreign national patent applications and files documents with the World Intellectual Property Office International Bureau and foreign national patent offices in accordance with set guidelines and procedures.
Analyzes PTO-issued documents for accuracy (such as filing receipts, assignment documents, certificates of correction, etc.).
Prepares patent prosecution documents, including transcribing instructions (written and/or verbal), producing patent applications, correspondence, reports, memoranda, proofreading and redlining, photocopying, assembling and distributing.
Experience and qualifications:
Bachelor's degree and 3 - 5 years of relevant patent prosecution experience. Equivalent combinations of education and experience will be considered.
Strong organizational skills to prioritize work and balance multiple projects and assignments.
Ability to work well under pressure and the ability to participate in a team environment.
Excellent written and oral communication skills and exceptional attention to detail.
Proficiency in and knowledge of the following software: CPI Patent, MS-Office (MS Word, PowerPoint, Excel), WorkSite, Adobe Acrobat, Legal MacPac, Outlook, Office Communicator, iManage.
Benefits / Why Join Us
Morgan Lewis offers attractive benefits and competitive salaries. Our compensation structure rewards exceptional performance and recognizes the talent and experience that our people gain with each year of service. We are committed to offering the best and most comprehensive benefits including:
Medical coverage, with a variety of plans
Health care and dependent care reimbursement accounts
Domestic partner coverage
Parental leave
Vacation and holiday leave
Life and accident insurance
Income protection, including sick leave, salary continuation, and long-term disability
Qualified candidates must apply online by visiting our website at ******************* and selecting “Careers.”
#LI-Hybrid
#LI-FM1
For positions in Boston, MA, the salary range for this job posting is: $72,200.00 - $115,550.00.
The base salary or hourly wage range for this position will be determined during the interview process and will vary based on multiple factors, including but not limited to prior experience, relevant expertise, current business needs, and market factors. The final salary or hourly wages offered may be outside of this range based on other reasons and individual circumstances. Additionally, salary or hourly wages may be only part of the total compensation package. The total compensation package for this position may also include a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, the employee will be in an "at-will position" and the firm reserves the right to modify base salary (as well as any other discretionary payment or compensation or benefit program) at any time, including for reasons related to individual performance, firm or individual department/team performance, and market factors.
Morgan, Lewis & Bockius LLP is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value inclusion and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, veteran status, gender identity, genetic information, or any other characteristic protected by federal, state, or local law.
Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment qualified applicants with arrest and conviction records.
California Applicants: Pursuant to the California Consumer Privacy Act, the following link contains the Firm's California Consumer Privacy Act Privacy Notice for Candidates which explains the categories of personal information that we collect and the purposes for which we use such personal information. CCPA Privacy Notice for Candidates
Morgan, Lewis & Bockius, LLP reasonably accommodates applicants and employees who need them to perform the essential functions of the job because of disability, religious belief, or other reason protected by applicable law. If you believe you need a reasonable accommodation during the application process, please contact Talent Acquisition at ************ or **********************************
If hired, your employment relationship with the firm will be on an "at-will" basis, meaning that the firm may modify the terms and conditions of your employment at any time, and that either you or the firm will be free to end the relationship at any time with or without cause and with or without advance notice, although reasonable notice would be expected.
$72.2k-115.6k yearly Auto-Apply 3d ago
Home Loan Specialist II
Solomonedwards 4.5
Boston, MA jobs
About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full-service professional services firm offering financial, operational, and technology consulting and operations support. We work with some of the world's most prominent companies to help them envision and achieve a better future. We know that our consulting services are only as meaningful as the people and talent behind them, and we are committed to recruiting incredibly talented, committed, collaborative individuals who can help us deliver exceptional client service. For more information, visit SolomonEdwards
Position Summary:
SolomonEdwards is looking for a Home Loan Specialist II for one of its mortgage clients to perform daily loan reviews to ensure the accuracy of loan findings. You will act as a key contributor to facilitate efficient and effective processes that support business and customer service objectives.
Position Locations:
Phoenix, AZ
Tampa, FL
St. Louis, MO
Plano, TX
Essential Duties:
- Perform complex data and document validation.
- Troubleshoot third-party orders (title, appraisal, hazard, flood cert, credit, etc.).
- Handle more complex calls, emails, or chat sessions.
- Complete appraisal eligibility tasks.
- Evaluate loan applications for compliance with product guidelines.
- Perform other related duties as required and assigned.
- Demonstrate behaviors that are aligned with the organization's desired culture and values.
Qualifications:
- Associate's degree or equivalent work experience.
- Proficiency in Microsoft Office.
- Financial Services and, if possible, mortgage industry experience preferred.
- General understanding of applicable Federal, State, and Local Regulations.
Travel Requirements: No travel will be required, unless at the client's discretion.
Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be provided to qualified applicants or candidates with disabilities upon request to enable them to perform essential functions. This role may require mobility to attend in-person meetings, sitting or standing for extended periods, and the use of telephone, computer, or other electronic communication devices.
Salary Range: SolomonEdwards values your unique and individual experience and background. As such, we take a comprehensive approach when determining compensation for our roles. The compensation for this specific role is based on a wide range of factors, including but not limited to, education, licensure and certifications, location, experience, and training. A reasonable estimate for the current hourly range for this role is $20-24.
Benefits: We are committed to providing health and financial stability by offering a comprehensive suite of benefits. Benefits include access to top-tier employers and job opportunities, health insurance, sick leave, and 401(k).
Inclusion and Diversity Statement: SolomonEdwards is an Equal Opportunity/Affirmative Action employer. We firmly believe in fostering an inclusive and diverse workplace environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, veteran status, or any other characteristic protected by applicable laws. All employees, including managers and supervisors, are responsible for upholding our EEO and diversity principles. Discrimination or harassment of any kind will not be tolerated.
We value the contribution and wisdom of the team. At SolomonEdwards, we have built a vibrant and inclusive community. Our team members are curious, committed, and diverse. In keeping with our mission to build value through people, we cultivate a culture where differences are celebrated, and all members are treated fairly and equitably. Employees, business partners, and our extended stakeholder family are empowered to share their experiences, ideas, and perspectives; and to be their whole selves.
Privacy: We adhere to the California Consumer Privacy Act (CCPA). Your privacy is important to us, and we never sell your data to third parties. Personal information is only collected to match applicants with job opportunities. Copy/paste this URL to learn more about your rights: SolomonEdwards' Privacy Policy.
Our Recruiter Promise: Our talent acquisition team prioritizes integrity, professionalism, and transparency in every interaction. When you engage with SolomonEdwards, you can trust a respectful, secure experience from verified contacts. Copy/paste this URL to learn more about how we protect your candidate experience: Recruiter Promise.
Job Ref: 141859
### Place of Work
On-site
### Requisition ID
141859
### Application Email
****************************
$20-24 hourly Easy Apply 60d+ ago
Home Loan Specialist I
Solomonedwards 4.5
Boston, MA jobs
About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full-service professional services firm offering financial, operational and technology consulting and operations support. We work with some of the world's most prominent companies to help them envision and achieve a better future. We know that our consulting services are only as meaningful as the people and talent behind them, and we are committed to recruiting incredibly talented, committed, collaborative individuals who can help us deliver exceptional client service. For more information, visit SolomonEdwards
Position Summary:
SolomonEdwards is looking for a Home Loan Specialist I for one of its mortgage clients to perform daily loan reviews to ensure the accuracy of loan findings. You will act as a key contributor to facilitate efficient and effective processes that support business and customer service objectives.
Position Locations:
Phoenix, AZ
Tampa, FL
St. Louis, MO
Plano, TX
Essential Duties:
- Perform routine data entry and validation tasks.
- Initiate third-party orders (title, appraisal, hazard, flood cert, credit, etc.).
- Review and validate loan documents.
- Handle routine calls, emails, and/or chat responses.
- Monitor work queues and intervene as needed.
- Perform other related duties as required and assigned.
- Demonstrate behaviors that are aligned with the organization's desired culture and values.
Qualifications:
- Associate's degree or equivalent work experience.
- Financial Services and, if possible, mortgage industry experience preferred.
- General understanding of applicable Federal, State, and Local Regulations.
Skills and Job-Specific Competencies:
- Proficiency in Microsoft Office.
Travel Requirements: No travel will be required, unless at the client's discretion.
Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be provided to qualified applicants or candidates with disabilities upon request to enable them to perform essential functions. This role may require mobility to attend in-person meetings, sitting or standing for extended periods, and the use of telephone, computer, or other electronic communication devices.
Salary Range: SolomonEdwards values your unique and individual experience and background. As such, we take a comprehensive approach when determining compensation for our roles. The compensation for this specific role is based on a wide range of factors, including but not limited to, education, licensure and certifications, location, experience, and training. A reasonable estimate for the current hourly range for this role is $20-24.
Benefits: We are committed to providing health and financial stability by offering a comprehensive suite of benefits. Benefits include access to top-tier employers and job opportunities, health insurance, sick leave, and 401(k).
Inclusion and Diversity Statement: SolomonEdwards is an Equal Opportunity/Affirmative Action employer. We firmly believe in fostering an inclusive and diverse workplace environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, veteran status, or any other characteristic protected by applicable laws. All employees, including managers and supervisors, are responsible for upholding our EEO and diversity principles. Discrimination or harassment of any kind will not be tolerated.
We value the contribution and wisdom of the team. At SolomonEdwards, we have built a vibrant and inclusive community. Our team members are curious, committed, and diverse. In keeping with our mission to build value through people, we cultivate a culture where differences are celebrated, and all members are treated fairly and equitably. Employees, business partners, and our extended stakeholder family are empowered to share their experiences, ideas, and perspectives; and to be their whole selves.
Privacy: We adhere to the California Consumer Privacy Act (CCPA). Your privacy is important to us, and we never sell your data to third parties. Personal information is only collected to match applicants with job opportunities. Copy/paste this URL to learn more about your rights: SolomonEdwards' Privacy Policy.
Our Recruiter Promise: Our talent acquisition team prioritizes integrity, professionalism, and transparency in every interaction. When you engage with SolomonEdwards, you can trust a respectful, secure experience from verified contacts. Copy/paste this URL to learn more about how we protect your candidate experience: Recruiter Promise
Job Ref: 141857
### Place of Work
On-site
### Requisition ID
141857
### Application Email
****************************
$20-24 hourly Easy Apply 60d+ ago
Syndication Loan Specialist III
TDI 4.1
Haverhill, MA jobs
Hours:
40
Pay Details:
$25.75 - $38.50 USD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Line of Business:
Personal & Commercial Banking
Job Description:
The Syndication Loan Specialist III manages the loan closing process for the syndicated loan portfolio and is accountable for the entire closing process from the time of loan approval through to post-closing, performing in-depth loan documentation reviews in accordance with Bank policies, procedures, and regulatory requirements while maintaining data integrity on bank systems.
** Please note this position is HYBRID with an in office requirement 4 days per week in either our Mount Laurel NY, Charlotte NC, or Haverhill MA **
Depth & Scope:
Manages a loan pipeline from origination through to closing in accordance with Bank policies and procedures
Provides documentation and Bank policy and procedure guidance to all lending areas
Conducts searches and perform necessary due diligence
Ensures all applicable loan documentation is uploaded to image repository system
Resolves more complex issues relating to closings
Serves as a resource and assists with training Loan Specialists
May assist in performing supervisory tasks
Works independently and handles loans of the most complex nature along with heavily negotiated loan transactions ensuring all documentation are in compliance
Performs quality reviews on all complexity of loans to ensure data integrity
Performs documentation (standard and non-standard) review on all complexity of loans to reduce risk of loss and ensure policy and regulatory compliance
Verifies all quality control procedures are maintained and monitored
Ensures all loans are closed without critical, noncritical or regulatory exceptions
Ensures all required loan conditions (insurance, collateral, etc.) are sufficient and properly documented and in compliance with bank policy
Manages/confirms TD changes are consistent with system requirements
Evaluates best course of action taking into account bank policy, regulatory requirements, impact to the customer, and impact to the bank as well as cost factors
Manages/takes appropriate actions to ensure loans are booked and properly set-up if necessary
Generate loan and maintains loan documentation from beginning to finish ensuring adherence with compliance with bank policy procedures regulatory requirements and lending conditions
Establishes and manages relationships with applicable operations teams, relationship management team, credit offers and others as needed
Acts as liaison with bank counsel, compliance, asset based lending, leasing, government banking, derivatives, construction loan administration, brokers, international department, and various other parties to the loan as needed
Education & Experience:
4 year degree or equivalent experience required
5+ years related experience required
Knowledge of specialized lending areas such as Small Business Administration lending, construction or syndicated loans
Proven ability to provide excellent Customer service to internal and external Customers
Excellent interpersonal, oral and written communication skills
Excellent PC skills with familiarity with standard office equipment
Ability to work in a fast-paced dynamic environment
Detail oriented, self-motivated and able to work independently in handling a heavy workload
Possesses strong organizational, analytical and decision-making skills
Demonstrated knowledge of loan documentation, title policies, appraisals, environmental assessments, entity formation documents and bank policies and procedures
Paralegal experience/knowledge needed. Paralegal certificate preferred
Preferred Qualifications:
This role is Syndication/Participation specific to Commercial and Specialty Lending.
Strong knowledge, experience and understanding of all syndication loan documentation (Credit/Loan Agreements, Guaranty Agreements, Collateral documents),
Complete understanding of the syndication loan process and exceptional attention to detail.
Physical Requirements:
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
Domestic Travel - Occasional
International Travel - Never
Performing sedentary work - Continuous
Performing multiple tasks - Continuous
Operating standard office equipment - Continuous
Responding quickly to sounds - Occasional
Sitting - Continuous
Standing - Occasional
Walking - Occasional
Moving safely in confined spaces - Occasional
Lifting/Carrying (under 25 lbs.) - Occasional
Lifting/Carrying (over 25 lbs.) - Never
Squatting - Occasional
Bending - Occasional
Kneeling - Never
Crawling - Never
Climbing - Never
Reaching overhead - Never
Reaching forward - Occasional
Pushing - Never
Pulling - Never
Twisting - Never
Concentrating for long periods of time - Continuous
Applying common sense to deal with problems involving standardized situations - Continuous
Reading, writing and comprehending instructions - Continuous
Adding, subtracting, multiplying and dividing - Continuous
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. #LI-AMCBOther #IN-AMCBOther
Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more
Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
$25.8-38.5 hourly Auto-Apply 4d ago
Specifications Specialist
Gensler 4.5
Boston, MA jobs
Your Role
As a Gensler
Specifications Specialist
, you will research and evaluate architectural materials for their application across a variety of exciting design projects. The role includes working closely with project design teams to develop, compose and assist in material analysis and research, selecting products, editing specifications, and administering construction contracts specification development. The role further includes liaising with our design studios to support the development and knowledge-share of key technical criteria for documentation.
Specifications Specialist
at Gensler are integrated project team members rather than departmentalized in-house consultants. This position is based in Gensler's Boston office.
What You Will Do
Collaborate with project teams to manage budgeting, scheduling, and production of high-quality project manuals using Gensler's master specification core documents.
Provide expert technical guidance on product and material evaluations, selections, and research, ensuring alignment with project goals and sustainability standards.
Maintain deep knowledge of construction products, methods, codes, and industry trends to support accurate and enforceable specifications.
Lead and mentor office technical teams, fostering learning through educational programs and training on specification documents, construction technologies, and editing methodologies.
Support the development and customization of regional and local variations to firmwide master specifications, ensuring consistency and relevance across projects.
Liaise with manufacturer representatives for technical research and project support, and contribute to firmwide best practices in material research and sustainability.
Partner with Regional Specification Leaders in maintaining and updating master specification documents, delivering educational content, and conducting compliance training.
Write and edit technical specifications that meet project requirements, legal standards, and building codes, leveraging broad expertise in materials and construction methods.
Support and champion Gensler's Cities Climate Challenge (GC3) by integrating carbon-neutral strategies into specification practices and project documentation.
Your Qualifications
Bachelor's degree in Architecture
7+ years of experience in architectural profession, 5+ years of experience dedicated to specification writing as described above
Certified by CSI as a Construction Document Technician (CDT) or Certified Construction Specifier (CCS)
Active member of Construction Specifications Institute (CSI) or Specification Consultants in Independent Practice (SCIP) preferred
Licensed Architect preferred
**The base salary range will be estimated between $110,000 - $145,000.
Gensler's total compensation package is multi-layered and includes a base salary, two annual bonuses paid in December and June, an Employee Stock Ownership Plan (ESOP), and profit sharing.
To learn more about our compensation philosophy and full benefits offerings, please visit
Great People, Great Rewards | Gensler
**
Life at Gensler
At Gensler, we are as committed to enjoying life as we are to delivering best-in-class design. From curated art exhibits to internal design competitions to “Well-being Week,” our offices reflect our people's diverse interests.
We encourage every person at Gensler to lead a healthy and balanced life. Our comprehensive benefits include medical, dental, vision, disability, wellness programs, flex spending, paid holidays, and paid time off. We also offer a 401k, profit sharing, employee stock ownership, and twice annual bonus opportunities. Our annual base salary range has been established based on local markets.
As part of the firm's commitment to licensure and professional development, Gensler offers reimbursement for certain professional licenses and associated renewals and exam fees. In addition, we reimburse tuition for certain eligible programs or classes. We view our professional development programs as strategic investments in our future.
#LI-DO1
$110k-145k yearly Auto-Apply 60d+ ago
Sr Business Mgmt Specialist - US Commercial Real Estate Lending
TDI 4.1
Boston, MA jobs
Hours:
40
Pay Details:
$115,440 - $186,160 USD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Line of Business:
Business Management, Strategy & Support
Job Description:
Department Overview:
US CRE Credit Management is a dynamic organization that supports CRE lending products across almost all distribution channels within the Bank (ICRE and Regional Commercial Bank). In addition to traditional secured CRE lending, the group maintains specialty verticals that include REITs/Funds/Capital Calls, Mortgage Warehouse and Affordable Housing which serves as a primary driver of the bank's CRA activities. The ICRE portfolio comprises ~375 relationships and ~$32B of exposure while the MCRE managed portfolio comprises ~1,500 relationships and ~$8B of exposure. Colleagues are based across the Bank's Maine to Florida footprint with hubs maintained in NYC, Boston, Charlotte and Miami. CM leadership is aligned with Regional Bank leadership in MCRE and the ICRE is aligned geographically and by verticals. Areas of opportunity with the Senior Business Management specialist role include: project management (Policy and Model reviews as well as Adhoc), process management (deal screening, high risk portfolio etc), coordination of training and development, data and reporting (dashboards), Monitoring and Controls oversight as well as exam coordination (regulatory and internal).
The above details are specific to the role which is outlined in the general description below.
The Sr Business Mgmt Specialist leads a significant business management function and/or strategy planning, oversight, control or governance activities for highly complex / high risk / transformational (change the bank) / strategic initiatives, liaises across the organization and primarily interfaces with executive and/or functional stakeholders.
Depth & Scope:
Generally accountable for a significant business management area that typically has enterprise wide impact or accountability
Enterprise or functional expert, requiring broad managerial and deep specialized knowledge at the enterprise, business, regulatory and industry levels
Undertakes and completes a variety of complex initiatives requiring seasoned specialist knowledge and/or the integration of cross functional processes
Position typically deals with senior/executive management
Focus on longer-range planning for functional area (e.g. 12 months or greater)
May manage and prioritize multiple projects at a given time
Education & Experience:
Undergraduate degree
10+ years relevant experience
Customer Accountabilities:
Contributes to the strategic direction of the business management function and play a key role in the development and implementation of strategies in support of the overall business strategy
Plans, leads / manages and/or oversees a diverse set of work activities requiring alignment across multiple areas
Leads / manages the integrated implementation of policies / processes / procedures / changes in across multiple functional areas
Provides direction and/or input to complex, wide ranging enterprise or cross-function / business projects/initiatives as a subject matter expert and where necessary participates in identifying, designing and testing solutions and supporting the implementation
Facilitates key discussions and provides thought leadership to executive audience (output is roadmap and/or strategic plan/ deliverables/frameworks/ short to long term goals etc.)
Leads partner to management / leadership and respective teams for area of specialization with industry, external and internal, enterprise and business awareness; recognizing and anticipating emerging trends and; identifying issues and opportunities and recommending action to senior management
Works effectively with multiple teams across a broad spectrum of initiatives and functional domains, influencing others as needed
Shareholder Accountabilities:
Adheres to enterprise frameworks and methodologies that relate to business management activities for own area
Actively manages relationships with corporate and/or control functions and ensure alignment with enterprise and/or regulatory requirements
Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts to the Bank
Assesses / identifies key issues and escalate to appropriate levels and relevant stakeholders where required
Maintains a culture of risk management and control, supported by effective processes and sound infrastructure an in alignment with risk appetite
Ensures business operations are in compliance with applicable internal and external requirements (e.g. financial controls, segregation of duties, transaction approvals, and physical control of assets).
Participates in cross-functional / enterprise initiatives as a subject matter expert helping to identify risk / provide guidance for complex situations
Leads relevant governance meetings or committees and related deliverables / outcomes
Leads / facilitates and/or implements action/remediation plans to address performance/risk/governance issues
Employee/Team Accountabilities:
Provides thought leadership and/or industry knowledge for own area of expertise
Supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
Identifies and recommends opportunities to enhance productivity, effectiveness and operational efficiency
Works effectively as a team, supporting other members of the team in achieving business objectives and providing client services
Participates in knowledge transfer within the team and business units
Physical Requirements:
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
Domestic Travel - Occasional
International Travel - Never
Performing sedentary work - Continuous
Performing multiple tasks - Continuous
Operating standard office equipment - Continuous
Responding quickly to sounds - Occasional
Sitting - Continuous
Standing - Occasional
Walking - Occasional
Moving safely in confined spaces - Occasional
Lifting/Carrying (under 25 lbs.) - Occasional
Lifting/Carrying (over 25 lbs.) - Never
Squatting - Occasional
Bending - Occasional
Kneeling - Never
Crawling - Never
Climbing - Never
Reaching overhead - Never
Reaching forward - Occasional
Pushing - Never
Pulling - Never
Twisting - Never
Concentrating for long periods of time - Continuous
Applying common sense to deal with problems involving standardized situations - Continuous
Reading, writing and comprehending instructions - Continuous
Adding, subtracting, multiplying and dividing - Continuous
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more
Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
$55k-85k yearly est. Auto-Apply 11d ago
Wax Specialist
Miniluxe Inc. 4.2
Westwood, MA jobs
Wax Specialist
About MiniLuxe
Over the last decade, we have been reimagining and revolutionizing the world's most used but least regulated beauty service: Self - Care.
We celebrate self-care as an everyday luxury for everyone, anywhere, at any time. We are doing this by becoming the world's leading ethical and clean self-care brand with a diverse and empowered community of designers, delivering super-hygienic, high-quality services, with safe and better-for-you, clean beauty products backed by the experience of completing over 2M+ services.
We're not just building a company.
We're on a mission to transform an entire industry.
We are MiniLuxe.
Are you MiniLuxe?
The passion for a People First culture is our greatest asset. We believe diversity is beautiful. We believe having passion and creativity in your craft and career will help to drive our business. If you believe in these values and are about being your best self and having fun; then we would love to have you join our MiniLuxe Family.
About this Role:
Our Wax Specialist will provide an amazing facial and body waxing experience for our clients.
What You'll Do:
Maintain MiniLuxe standards of hygiene, sterilization, and cleanliness.
Represent the MiniLuxe brand in a positive manner toward all team members, clients, and members of the community.
Accountable for efficient, effective and high-quality service following all defined minimal waxing service standards. Will follow all policies and procedures to accomplish these standards. Includes: body and facial waxing, and lash/brow tinting services (where applicable).
Being on time for your scheduled shift, and adhering to policies and procedures of the studio.
Presenting a professional appearance in conjunction with MiniLuxe grooming standards.
Educating clients about premium services and retail products offered at MiniLuxe.
Who You Are:
Licensed State (Esthetician, Cosmetologist)
Passion for clean beauty and waxing
Good time management
Team player within team environment
Exceptional Client Service
Self-Motivated
Job Type: Full-time
The MiniLuxe Offer - What's in it for you?
In return, you are rewarded with a competitive compensation package including medical/dental/vision/LTD/STD and life insurance benefits, PTO, 401k, Free Services & Retail Discounts, and much more.
$37k-53k yearly est. Auto-Apply 60d+ ago
Wax Specialist
Miniluxe Inc. 4.2
Boston, MA jobs
Job Description
Wax Specialist
About MiniLuxe
Over the last decade, we have been reimagining and revolutionizing the world's most used but least regulated beauty service: Self - Care.
We celebrate self-care as an everyday luxury for everyone, anywhere, at any time. We are doing this by becoming the world's leading ethical and clean self-care brand with a diverse and empowered community of designers, delivering super-hygienic, high-quality services, with safe and better-for-you, clean beauty products backed by the experience of completing over 2M+ services.
We're not just building a company.
We're on a mission to transform an entire industry.
We are MiniLuxe.
Are you MiniLuxe?
The passion for a People First culture is our greatest asset. We believe diversity is beautiful. We believe having passion and creativity in your craft and career will help to drive our business. If you believe in these values and are about being your best self and having fun; then we would love to have you join our MiniLuxe Family.
About this Role:
Our Wax Specialist will provide an amazing facial and body waxing experience for our clients.
What You'll Do:
Maintain MiniLuxe standards of hygiene, sterilization, and cleanliness.
Represent the MiniLuxe brand in a positive manner toward all team members, clients, and members of the community.
Accountable for efficient, effective and high-quality service following all defined minimal waxing service standards. Will follow all policies and procedures to accomplish these standards. Includes: body and facial waxing, and lash/brow tinting services (where applicable).
Being on time for your scheduled shift, and adhering to policies and procedures of the studio.
Presenting a professional appearance in conjunction with MiniLuxe grooming standards.
Educating clients about premium services and retail products offered at MiniLuxe.
Who You Are:
Licensed State (Esthetician, Cosmetologist)
Passion for clean beauty and waxing
Good time management
Team player within team environment
Exceptional Client Service
Self-Motivated
MUST BE AN EXPERIENCED EXPERT WAXER (does not include school experience)
Job Type: Part or Full-time
The MiniLuxe Offer - What's in it for you?
In return, you are rewarded with a competitive compensation package including medical/dental/vision/LTD/STD and life insurance benefits, PTO, 401k, Free Services & Retail Discounts, and much more.
$37k-52k yearly est. 26d ago
Legal Billing Specialist
Greenberg Traurig 4.9
Boston, MA jobs
Greenberg Traurig (GT), a global law firm with locations across the world in 15 countries, has an exciting opportunity for a Legal Billing Specialist to join our Revenue Management Department. We offer competitive compensation and an excellent benefits package, along with the opportunity to work within a dynamic and collaborative environment within the legal industry.
Join our Revenue Management Team as a Legal Billing Specialist in our Boston Office
We are seeking a highly skilled and meticulous professional who thrives in a fast-paced, deadline-driven environment. As a Legal Billing Specialist, you will provide end-to-end invoice preparation while ensuring efficiency and accuracy in every task. With a dedicated work ethic and a can-do attitude, you will take initiative and approach challenges with confidence and resilience. Excellent communication skills are essential for collaborating effectively across teams and delivering exceptional service. If you are someone who values precision, adaptability, and innovation, we invite you to join our team and make a meaningful impact.
This role will be based in our Boston office. This position reports to the Billing Manager of Revenue Management. The candidate must be flexible to work overtime as needed.
Position Summary
The Legal Billing Specialist will be responsible for the full life cycle of the invoice preparation process while ensuring that all invoices are accurate, compliant with client requirements, and submitted in a timely manner. This role demands strong analytical abilities, exceptional attention to detail, and excellent communication skills to liaise effectively with attorneys, clients, and administrative staff.
Key Responsibilities
Edits Prebills via Prebill Viewer and Aderant based on the request from the Billing Attorneys.
Generates a high volume of complex client invoices via Aderant.
Ensures that all invoices are compliant with the billing guidelines and that all required supporting documentation is compiled prior to submission.
Submits ebills via EHub, including all supporting documentation.
Monitors and immediately addresses any invoice rejections, reductions, and those needing appeals.
Responds to billing inquiries.
Undertakes special projects and ad hoc reports as needed and/or requested.
Qualifications
Skills & Competencies
Excellent interpersonal and communication skills (oral and written), professional demeanor, and presentation.
Effectively prioritize workload and adapt to a fast-paced environment.
Highly motivated self-starter who can work well under minimal supervision, as well as take a proactive approach in a team setting.
Excellent organizational skills and attention to detail, with the ability to manage multiple tasks and deadlines.
Strong analytical and problem-solving skills.
Takes initiative and uses good judgment; excellent follow-up skills.
Must be proactive in identifying billing issues and providing possible solutions.
Must have the ability to work under pressure to meet strict deadlines.
Ability to establish and maintain positive and effective working relationships within all levels of the firm.
Education & Prior Experience
Bachelor's Degree or equivalent experience in Accounting or Finance.
Minimum 3+ years of experience as a Legal Biller required.
Technology
Aderant or Elite/3E preferred, Prebill Viewer, E-billing Hub, Bill Blast.
Proficiency in Excel required.
The expected pay range for this position is:
$40.86-$46.46 per hour
Actual pay will be adjusted based on experience, location, and other job-related factors permitted by law. Full time employees may be eligible for a discretionary bonus, health insurance with an optional HSA, short term disability, long term disability, dental insurance, vision care, life insurance, Healthcare and Dependent Care Flexible Spending Accounts, 401K, vacation, sick time, and an employee assistance program. Additional voluntary programs include: voluntary accident insurance, voluntary life, voluntary disability, voluntary long term care, voluntary critical illness and cancer insurance and pet insurance. Commuter and Transit programs may also be available in certain markets.
GT is an EEO employer with an inclusive workplace committed to merit-based consideration and review without regard to an individual's race, sex, or other protected characteristics and to the principles of non-discrimination on any protected basis.
$40.9-46.5 hourly Auto-Apply 16d ago
Collections Specialist
Double E Company 4.3
West Bridgewater, MA jobs
Full-time Description
Double E Group is a modern manufacturing company for people who care about precision, consistency, and showing up strong every day. Our climate-controlled facility is designed for comfort and performance, and our work environment reflects discipline without drama. We offer generous benefits, dependable leadership, and a culture that rewards accountability and craftsmanship. This isn't a stepping stone-it's a place to build something solid, with people who take the work seriously.
Job Summary
The Collections Specialist is responsible for managing and collecting outstanding accounts receivable from customers while maintaining positive and professional client relationships. This role includes contacting clients regarding overdue payments, utilizing customer payment portals, resolving billing discrepancies, negotiating payment arrangements, and maintaining accurate account records. The Collections Specialist actively works to reduce delinquent accounts and ensure timely payments in accordance with company policies and procedures. The ideal candidate demonstrates strong communication skills, attention to detail, and a solid understanding of credit and collections processes. This position may also perform other related duties as assigned.
Key Responsibilities
Contact customers via phone, email, written correspondence and customer payment portals to collect overdue payments
Review aging reports and prioritize collection efforts
Investigate and resolve billing discrepancies and payment disputes
Negotiate payment plans and settlements in accordance with company policies
Maintain and Update customer account records accurately
Monitor customer credit limits and recommend account holds or escalations when necessary
Prepare reports on collection status and account performance
Provide support on finance team and company projects as needed, including cross-training in daily clerical finance functions to ensure coverage and continuity
Requirements
Required Qualifications
High school diploma or equivalent (associate or bachelor's degree preferred)
3-5 years of experience in collections, accounts receivable, or a related role
Strong verbal and written communication skills
Proficiency in Microsoft Office, especially Excel
Ability to handle difficult conversations professionally and tactfully
Excellent organizational and time-management skills
Preferred Qualifications
Experience with accounting or ERP systems (e.g., Visual, SAP, Oracle, NetSuite)
Experience with customer invoicing and payment portals (e.g., Coupa, Ariba)
Knowledge of credit and risk assessment practices
Familiarity with commercial or consumer collections
Skills & Competencies
Negotiation and conflict resolution
Attention to detail and accuracy
Customer service mindset
Analytical and problem-solving skills
Ability to work independently and meet deadlines
Salary Description starting at $30 an hour
$30 hourly 15d ago
Collections Specialist
Double E Company 4.3
West Bridgewater, MA jobs
Job DescriptionDescription:
Double E Group is a modern manufacturing company for people who care about precision, consistency, and showing up strong every day. Our climate-controlled facility is designed for comfort and performance, and our work environment reflects discipline without drama. We offer generous benefits, dependable leadership, and a culture that rewards accountability and craftsmanship. This isn't a stepping stone-it's a place to build something solid, with people who take the work seriously.
Job Summary
The Collections Specialist is responsible for managing and collecting outstanding accounts receivable from customers while maintaining positive and professional client relationships. This role includes contacting clients regarding overdue payments, utilizing customer payment portals, resolving billing discrepancies, negotiating payment arrangements, and maintaining accurate account records. The Collections Specialist actively works to reduce delinquent accounts and ensure timely payments in accordance with company policies and procedures. The ideal candidate demonstrates strong communication skills, attention to detail, and a solid understanding of credit and collections processes. This position may also perform other related duties as assigned.
Key Responsibilities
Contact customers via phone, email, written correspondence and customer payment portals to collect overdue payments
Review aging reports and prioritize collection efforts
Investigate and resolve billing discrepancies and payment disputes
Negotiate payment plans and settlements in accordance with company policies
Maintain and Update customer account records accurately
Monitor customer credit limits and recommend account holds or escalations when necessary
Prepare reports on collection status and account performance
Provide support on finance team and company projects as needed, including cross-training in daily clerical finance functions to ensure coverage and continuity
Requirements:
Required Qualifications
High school diploma or equivalent (associate or bachelor's degree preferred)
3-5 years of experience in collections, accounts receivable, or a related role
Strong verbal and written communication skills
Proficiency in Microsoft Office, especially Excel
Ability to handle difficult conversations professionally and tactfully
Excellent organizational and time-management skills
Preferred Qualifications
Experience with accounting or ERP systems (e.g., Visual, SAP, Oracle, NetSuite)
Experience with customer invoicing and payment portals (e.g., Coupa, Ariba)
Knowledge of credit and risk assessment practices
Familiarity with commercial or consumer collections
Skills & Competencies
Negotiation and conflict resolution
Attention to detail and accuracy
Customer service mindset
Analytical and problem-solving skills
Ability to work independently and meet deadlines