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Fay Servicing jobs in Farmers Branch, TX - 95 jobs

  • GMT Associate

    Fay Servicing 4.3company rating

    Fay Servicing job in Farmers Branch, TX

    Founded in 2008, The Fay Group is a fully integrated finance and real estate services company with over $46 billion in assets under management. Powered by data, technology and 1,100+ team members across the US and Zambia, we deliver a full spectrum of real estate and lending solutions to include loan servicing, originations, property management, property renovation and insurance - offering end-to-end capabilities under one platform. This comprehensive approach enables agility, transparency and performance across multiple asset classes, creating value for our clients and customers in all market and interest rate environments. Join Us on Our Journey We are currently looking for a GMT Associate to join our team with openings available in Chicago, IL; Dallas, TX and Tampa, FL. The General Management Trainee (GMT) Associate participates in a 12-month rotational program designed for recent college graduates and early career professionals with a focus on developing a strong pipeline of front-line operational leaders for the company. The program consists of a series of business rotations that provide cross-functional experience in operations, sales, and shared services. Practical work experience is complemented by professional development, mentorship, executive networking and a dedicated program manager to guide the GMTs onboarding, assimilation, performance, development, and transition into management positions within core operating areas of the business. The GMT program offers the opportunity to develop a strong understanding of the business, be involved in projects key to evolving our operations, demonstrate individual leadership skills, grow one's managerial capabilities, and establish a strong network throughout the organization. After successful completion of the program, GMTs are eligible for placement into front-line leadership roles, offering accelerated career paths within operations. Qualifications include: * Bachelor's degree in business administration, Business Management, or related field * Minimum GPA of 3.0 preferred * Demonstrated leadership experience * Previous operational and/or customer experience preferred * Strong analytical skills coupled with sound judgement * Ability to identify and flex to the work styles of others * Ability to analyze and interpret data to identify opportunities and propose solutions * Strong project management skills * High-quality orientation * Strong verbal and written communication skills * Strong interpersonal skills and presentation abilities * Collaborative work style; high team-orientation * Open to change; agile; high learning agility * Strong problem-solving abilities * Ability to appropriately prioritize; effective time management * Self-directed; ability to proactively ask questions and surface issues/ concerns * Strong work ethic; proactive work style * Professional maturity, integrity, and the ability to maintain confidential data and information * Strong business acumen; strong fiscal and technical aptitude * Strong skills in MS Word, Excel, and PowerPoint Submit Your Resume to Learn More Featured Benefits * Medical, Dental, and Vision Insurance * Company Paid Life Insurance * Disability Insurance * Pet Insurance * 401k Program with Employer Matching * 3 Weeks Paid Time Off (PTO) * Paid Holidays * Wellness Initiatives * Employee Assistance Program * Eligible for Hybrid Work Schedule with Remote Flex Days Compensation * The hiring range for this position is between $50,000.00-$70,000.00 annually Fay Cares! The Fay-Constructive Foundation was established to fulfill the philanthropic mission of The Fay Group employees to serve the communities in which they live and work. Our employees make voluntary contributions to the Foundation. Each quarter, their contributions are donated to organizations focused on improving education opportunities, combating poverty, and supporting military service members and first responders. At Fay, we believe that the best ideas come from having a team that is diverse in backgrounds, experiences, and perspectives. We strive to ensure each of our employees feels valued, respected, and included, and is presented with equal opportunities to be successful. Fay is an equal-opportunity workplace. The Fay Group and affiliated companies participate in E-Verify. For more information, go to *********************
    $50k-70k yearly 60d+ ago
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  • Document Specialist

    Fay Servicing 4.3company rating

    Fay Servicing job in Farmers Branch, TX

    Founded in early 2008, Fay Servicing is committed to providing innovative servicing solutions for both performing and non-performing mortgage loans. As a specialty mortgage servicer who sees the customer behind every loan, we understand that our customers aren't loan numbers - they're homeowners. Before founding our company, we conducted an exhaustive analysis of the mortgage servicing industry and gained valuable insight into the problems facing mortgage servicers and their customers. With that insight, we set out to build a different kind of servicing company from the ground up. Come join us on our journey to serve our customers and be the leader in our industry! We are currently looking for a Document Specialist to join our team! Reporting to AVP, Document Management, this position processes loan documents, ensuring accuracy, completeness, and compliance with established procedures. The role collaborates with internal teams to organize, catalog, and maintain documents, contributing to efficient workflows and timely retrieval when needed. This position requires a high attention to detail to verify the accuracy of information and research document-related inquiries. This position requires a strong understanding of document management practices, a keen eye for detail, effective communication skills, and the ability to work effectively in a collaborative environment. The Document Specialist is expected to contribute toward identifying and recommending process improvements with the goal to positively impact document management operations. Qualifications include: * Bachelor's degree in Business or related field (or equivalent combination of years of experience with High School diploma/GED) required * 1+ years' experience in mortgage document management roles required * 1+ years' experience in mortgage servicing required * Previous experience working in a fast-paced work environment * Strong customer service skills * Working knowledge of Microsoft Office products (Excel, Word, and PowerPoint) * Strong verbal and written communication skills * Strong interpersonal skills * Demonstrated analytical skills and problem-solving abilities * Solid decision-making skills with the ability to appropriately exercise good judgment * Strong time management skills * Ability to work effectively in a fast-paced, dynamic environment * Customer service/ client orientation * Results Orientation * Strong attention to detail; strong compliance orientation * Flexible, open to change, and able to learn new things quickly * Collaborative work style; ability to work effectively with others * Self-directed; ability to proactively ask questions and surface issues/ concerns * Professional maturity, integrity, and the ability to maintain confidential data and information Submit Your Resume to Learn More Featured Benefits * Medical, Dental and Vision Insurance * Company Paid Life Insurance * Disability Insurance * Pet Insurance * 401k Program with Employer Matching * 3 Weeks Paid Time Off (PTO) * Paid Holidays * Wellness Initiatives * Employee Assistance Program Compensation * The hiring range for this position is between $19.85-$22.58 per hour * This position is eligible for an annual discretionary bonus The Fay-Constructive Foundation was established to fulfill the philanthropic mission of The Fay Group employees to serve the communities in which they live and work. Our employees make voluntary contributions to the Foundation. Each quarter, their contributions are donated to organizations focused on improving education opportunities, combating poverty, and supporting military service members and first responders. At Fay, we believe that the best ideas come from having a team that is diverse in backgrounds, experiences, and perspectives. We strive to ensure each of our employees feels valued, respected, and included, and is presented with equal opportunities to be successful. Fay is an equal-opportunity workplace. The Fay Group and affiliated companies participate in E-Verify. For more information, go to *********************
    $19.9-22.6 hourly 52d ago
  • AVP, Foreclosure

    Fay Servicing 4.3company rating

    Fay Servicing job in Farmers Branch, TX

    Founded in early 2008, Fay Servicing is committed to providing innovative servicing solutions for both residential and business purpose loans. As a specialty mortgage servicer who sees the customer behind every loan, we understand that our customers are not loan numbers - they're homeowners. Before founding our company, we conducted an exhaustive analysis of the mortgage servicing industry and gained valuable insight into the problems facing mortgage servicers and their customers. With that insight, we set out to build a different kind of servicing company from the ground up. Join us on Our Journey Come join us on our journey to serve our customers and be the leader in our industry! We are currently looking for a(n) AVP, Foreclosure to join our team! Reporting to the VP, Default Servicing, this position is responsible for managing a team of foreclosure professionals, ensuring that all processes are executed efficiently, effectively and in compliance with all regulatory, investor and company guidelines. This position oversees case management to ensure all foreclosure activities are managed timely, from referral to final resolution. Additionally, this position collaborates with legal partners, optimizes workflows, and implements processes to enhance the efficiency of the foreclosure function. This role regularly prepares and presents reports to senior leadership, outlining foreclosure pipeline metrics, trends, operational issues, and key performance indicators (KPIs) while providing recommendations for improvement. Qualifications include: * Bachelor's degree in Business or related field (or equivalent combination of years of experience with High School diploma/GED) required * 5+ years' experience in the mortgage servicing industry * 4+ years' experience in Foreclosure * 2+ years' experience managing people and leading teams is highly preferred * Strong project management skills with demonstrated experience leading projects * Demonstrated experience working in a fast-paced work environment * MSP experience preferred * Strong skills and experience in MS Word, Excel, and PowerPoint * Strong verbal and written communication skills * Strong interpersonal skills with the ability to develop and maintain effective relationships across the organization * Collaborative and consultative work style; high team-orientation * Effective management skills to include talent selection, training, coaching, and performance management * Demonstrated ability to foster an environment of positive employee engagement and trust * Open to change; agile; high learning agility * Strong analytical skills coupled with sound judgement * Strong problem-solving abilities * Ability to analyze and interpret data to identify opportunities and propose solutions * Demonstrated ability to establish credibility for recognizing and supporting the organization's culture, values, and priorities * Strong project management skills * Strong attention to detail; strong quality and compliance orientation * Ability to effectively prioritize under tight deadlines in a fast-paced, dynamic environment; effective time management * Self-directed; ability to proactively ask questions and surface issues/ concerns * Professional maturity, integrity, and the ability to maintain confidential data and information * Strong business acumen; strong fiscal and technical aptitude Submit Your Resume to Learn More Featured Benefits * Medical, Dental, and Vision Insurance * Company Paid Life Insurance * Disability Insurance * Pet Insurance * 401(k) Program with Employer Matching * 3 Weeks Paid Time Off (PTO) * Paid Holidays * Wellness Initiatives * Employee Assistance Program * Hybrid Work Schedules with Remote Flex Days Compensation * The hiring range for this position is between $72,000.00-$85,000.00 annually * This position is eligible for an annual discretionary bonus Fay Cares! The Fay-Constructive Foundation was established to fulfill the philanthropic mission of The Fay Group employees to serve the communities in which they live and work. Our employees make voluntary contributions to the Foundation. Each quarter, their contributions are donated to organizations focused on improving education opportunities, combating poverty, and supporting military service members and first responders. At Fay, we believe that the best ideas come from having a team that is diverse in backgrounds, experiences, and perspectives. We strive to ensure each of our employees feels valued, respected, and included, and is presented with equal opportunities to be successful. Fay is an equal-opportunity workplace. The Fay Group and affiliated companies participate in E-Verify. For more information, go to *********************
    $72k-85k yearly 19d ago
  • Investor Reporting Analyst II

    Fay Servicing 4.3company rating

    Fay Servicing job in Farmers Branch, TX

    Founded in early 2008, Fay Servicing is committed to providing innovative servicing solutions for both residential and business purpose loans. As a specialty mortgage servicer who sees the customer behind every loan, we understand that our customers are not loan numbers - they're homeowners. Before founding our company, we conducted an exhaustive analysis of the mortgage servicing industry and gained valuable insight into the problems facing mortgage servicers and their customers. With that insight, we set out to build a different kind of servicing company from the ground up. Join us on Our Journey Come join us on our journey to serve our customers and be the leader in our industry! We are currently looking for an Investor Reporting Analyst II to join our team! Reporting to the AVP, Investor Reporting, this position is responsible for managing complex investor reporting tasks, including managing agency relationships with Fannie Mae, Freddie Mac, and Ginnie Mae, as well as complex securities transactions. This role prepares and issues daily and monthly reports and processes the transfer of loans between clients or agencies. Additionally, this position reviews and resolves monthly custodial account reconciliations and conducts in-depth analysis of servicing transactional data to ensure compliance with investor and regulatory guidelines. This role serves as a subject matter expert in investor reporting, ensuring compliance, accuracy and efficiency in all deliverables, while driving process improvements and addressing escalated issues. Qualifications include: * Bachelor's degree in Business or related field (or equivalent combination of years of experience with High School diploma/GED) required * 5+ years' experience in Investor Reporting or Investor Accounting with advanced knowledge of agency reporting requirements (Fannie Mae, Freddie Mac, Ginnie Mae) and complex securities * Prior experience in the mortgage servicing industry, including knowledge of servicing processing rules and guidelines * Demonstrable ability to analyze and respond to complex transactional data and reconciliation * Direct experience or familiarity with a test of expected cash custodial reconciliation is preferred * Proficiency in servicing platforms (e.g., Black Knight MSP and LoanSphere) and billing/ remittance systems * Solid skills and experience in MS Word, Excel to compile and analyze data, PowerPoint, and Outlook * Strong verbal and written communication skills with the ability to effectively interact with individuals both internal and external to the organization * Strong interpersonal skills * Strong analytical skills * Solid decision-making abilities coupled with sound judgment * Strong time management skills * Ability to prioritize numerous tasks and manage shifting priorities * Client-focused with strong execution skills and results orientation * High level of precision with attention to detail and consistency * Flexible, open to change, and able to learn new things quickly * Ability to work in a collaborative environment and provide guidance for working groups Submit Your Resume to Learn More Featured Benefits * Medical, Dental and Vision Insurance * Company Paid Life Insurance * Disability Insurance * Pet Insurance * 401k Program with Employer Matching * 3 Weeks Paid Time Off (PTO) * Paid Holidays * Wellness Initiatives * Employee Assistance Program * Eligible for Hybrid Work Schedule with Remote Flex Days Compensation * The hiring range for this position is between $38.65-$42.00 per hour * This position is eligible for an annual discretionary bonus Fay Cares! The Fay-Constructive Foundation was established to fulfill the philanthropic mission of The Fay Group employees to serve the communities in which they live and work. Our employees make voluntary contributions to the Foundation. Each quarter, their contributions are donated to organizations focused on improving education opportunities, combating poverty, and supporting military service members and first responders. At Fay, we believe that the best ideas come from having a team that is diverse in backgrounds, experiences, and perspectives. We strive to ensure each of our employees feels valued, respected, and included, and is presented with equal opportunities to be successful. Fay is an equal-opportunity workplace. The Fay Group and affiliated companies participate in E-Verify. For more information,n go to *********************
    $38.7-42 hourly 26d ago
  • Servicing Transfer Analyst

    Fay Servicing 4.3company rating

    Fay Servicing job in Farmers Branch, TX

    Founded in early 2008, Fay Servicing is committed to providing innovative servicing solutions for both residential and business-purpose loans. As a specialty mortgage servicer who sees the customer behind every loan, we understand that our customers are not loan numbers - they're homeowners. Before founding our company, we conducted an exhaustive analysis of the mortgage servicing industry and gained valuable insight into the problems facing mortgage servicers and their customers. With that insight, we set out to build a different kind of servicing company from the ground up. Join us on Our Journey Come join us on our journey to serve our customers and be the leader in our industry! We are currently looking for a Servicing Transfer Analyst to join our team! Reporting to the AVP, Servicing Transfer, this position actively participates in the planning and execution of servicing transfers. This role analyzes and converts data, ensures accuracy in transfer processes, and collaborates with cross-functional teams to facilitate smooth transitions for both clients and internal stakeholders. The position completes data conversion and portfolio integration, conducting detailed reviews of transfer documentation, identifying discrepancies, and contributing to the development of streamlined transfer procedures. This role requires in-depth analytical skills to troubleshoot issues and provide insights to enhance the efficiency and effectiveness of servicing transfers. Qualifications include: * High school diploma or GED required * 1+ years' experience in servicing transfer/loan boarding required * 2+ years' experience in mortgage servicing required * Demonstrated experience working in a fast-paced workplace environment * Analytical skills * Strong customer service skills * Proficiency with Microsoft Office to include Excel, Word, and PowerPoint * Previous experience working with MSP preferred * Strong verbal and written communication skills with the ability to effectively interact with individuals, both internal and external to the organization * Strong interpersonal skills * Strong analytical skills and problem-solving abilities * Effective judgement with the ability to evaluate and decision tasks and activities * Strong organization and time management skills * Ability to prioritize numerous tasks and manage shifting priorities * Ability to work effectively in a fast-paced, dynamic environment * Client-focused with strong execution skills and results orientation * High level of precision with attention to detail and consistency * High quality of work product * Flexible, open to change, and able to learn new things quickly * Ability to work in a collaborative environment and provide guidance for working groups Submit Your Resume to Learn More Featured Benefits * Medical, Dental, and Vision Insurance * Company Paid Life Insurance * Disability Insurance * Pet Insurance * 401k Program with Employer Matching * 3 Weeks Paid Time Off (PTO) * Paid Holidays * Wellness Initiatives * Employee Assistance Program * Hybrid Work Schedules with Remote Flex Days Compensation * The hiring range for this position is between $24.55-$33.66 * This position is eligible for an annual discretionary bonus Fay Cares! The Fay-Constructive Foundation was established to fulfill the philanthropic mission of The Fay Group employees to serve the communities in which they live and work. Our employees make voluntary contributions to the Foundation. Each quarter, their contributions are donated to organizations focused on improving education opportunities, combating poverty, and supporting military service members and first responders. At Fay, we believe that the best ideas come from having a team that is diverse in backgrounds, experiences, and perspectives. We strive to ensure each of our employees feels valued, respected, and included, and is presented with equal opportunities to be successful. Fay is an equal-opportunity workplace. The Fay Group and affiliated companies participate in E-Verify. For more information, go to *********************
    $24.6-33.7 hourly 26d ago
  • Bilingual Client Support Manager

    Goodleap 4.6company rating

    Plano, TX job

    GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap's proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $27 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America. Summary: The Bilingual Client Support Manager works with installers on our platform to ensure we're delivering the best customer experience possible. The CSM will leverage "Big Data" to identify areas of improvement with their Installers and collectively work together on improving the customer experience. Additional duties such as Installer audits and pipeline management help to ensure customer expectations and GoodLeap standards are being met. We strive to be a reliable and trustworthy ally that always delivers for both our customers and installers. Focusing on improving the customer experience and being a dependable teammate helps us live out our mantra of "finance made friendly". Essential Job Duties & Responsibilities: * Provide our customers with world-class customer service in Spanish and English * Be a supportive and collaborative partner our installers can rely on * Strategically partner with installers on ways to improve the customer experience * Act as the primary point of contact for escalated client issues, ensuring timely resolutions * Help resolve any questions or concerns our existing customers may have * Communicating with installers regarding past, present and future projects * Effectively managing a pipeline of projects to completion * Document client interactions and resolutions in the CRM system to maintain accurate records and track trends * Conducting monthly partner due diligence checks * Ability to analyze data and spot trends * Conduct collaborative investigations into possible fraudulent or suspicious activities * Provide timely and effective support to clients via email, phone, and chat * Maintain a positive and professional attitude in all client and customer interactions, building and maintaining strong relationships Required Skills, Knowledge & Abilities: * Ability to multitask * Work independently and collaboratively * Effectively interact with high profile partners * Superior organizational skills * Exceptional verbal and written skills * Excellent problem-solving abilities * Ability to work well under pressure and manage multiple priorities effectively. * Flexibility to adapt to changing priorities and business needs. * Time management * Solar knowledge preferred * Bilingual in Spanish required Compensation: $22.00/hr Additional Information Regarding Job Duties and s: Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $46k-67k yearly est. 5d ago
  • Investor Reporting Coordinator

    Fay Servicing 4.3company rating

    Fay Servicing job in Farmers Branch, TX

    Founded in early 2008, Fay Servicing is committed to providing innovative servicing solutions for both residential and business purpose loans. As a specialty mortgage servicer who sees the customer behind every loan, we understand that our customers are not loan numbers - they're homeowners. Before founding our company, we conducted an exhaustive analysis of the mortgage servicing industry and gained valuable insight into the problems facing mortgage servicers and their customers. With that insight, we set out to build a different kind of servicing company from the ground up. Join us on Our Journey Come join us on our journey to serve our customers and be the leader in our industry! We are currently looking for a(n) Investor Reporting Analyst to join our team! Reporting to the AVP, Investor Reporting, this position is responsible for supporting the Investor Reporting team by creating monthly investor reports, generating and distributing internal non-standard data utilized in the reporting process, and assisting with special projects. Additionally, this position manages daily and monthly operational processes, including ensuring the timely creation and reconciliation of data sets, departmental reporting, and various additional tasks as assigned. Qualifications include: * Bachelor's degree in Business or related field (or equivalent combination of years of experience with High School diploma/GED) required * 1+ years' experience in Investor Reporting or Financial Reporting * Prior experience in the Mortgage industry preferred * Direct experience or familiarity with financial services preferred * Black Knight MSP experience preferred * Solid skills and experience in MS Word, Excel to compile and analyze data, PowerPoint, and Outlook * Strong verbal and written communication skills * Strong interpersonal skills * Strong analytical skills * Solid decision-making abilities coupled with sound judgment * Strong time management skills * Ability to prioritize numerous tasks and manage shifting priorities * Client-focused with strong execution skills and results orientation * High level of precision with attention to detail and consistency * Flexible, open to change, and able to learn new things quickly * Ability to work in a collaborative environment and provide guidance for working groups Submit Your Resume to Learn More Featured Benefits * Medical, Dental, and Vision Insurance * Company Paid Life Insurance * Disability Insurance * Pet Insurance * 401k Program with Employer Matching * 3 Weeks Paid Time Off (PTO) * Paid Holidays * Wellness Initiatives * Employee Assistance Program * Eligible for Hybrid Work Schedule with Remote Flex Days Compensation * The hiring range for this position is between $19.75-$23.75 per hour * This position is eligible for an annual discretionary bonus Fay Cares! The Fay-Constructive Foundation was established to fulfill the philanthropic mission of The Fay Group employees to serve the communities in which they live and work. Our employees make voluntary contributions to the Foundation. Each quarter, their contributions are donated to organizations focused on improving education opportunities, combating poverty, and supporting military service members and first responders. At Fay, we believe that the best ideas come from having a team that is diverse in backgrounds, experiences, and perspectives. We strive to ensure each of our employees feels valued, respected, and included, and is presented with equal opportunities to be successful. Fay is an equal-opportunity workplace. The Fay Group and affiliated companies participate in E-Verify. For more information, go to *********************
    $19.8-23.8 hourly 60d+ ago
  • Associate Mortgage Specialist

    Goodleap 4.6company rating

    Plano, TX job

    About GoodLeap:GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap's proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $27 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America. This position is the first step into becoming a licensed loan officer in a direct-to-consumer sales environment with an exclusive, high converting lead source. You will provide sales support to our top loan officers while learning about different mortgage products, qualifying customers, and providing excellent customer service. You will also be taking live calls and gathering pertinent information prior to transferring them to the sales floor. Essential Job Duties & Responsibilities: Review mortgage applications taken by licensed loan officers; assist in collecting, uploading, and labeling documents within our Loan Origination system. Order disclosures, prepare income calculations, run automated underwriting, prepare, and scrub files prior to submitting to underwriting. Troubleshoot loan files. Become an expert in loan programs and qualifications. Take inbound live transfer calls / make outbound phone calls and gather the necessary information and commitment to transfer them to our sales floor. Provide excellent customer service to GoodLeap customers. Attend daily training in preparation for your promotion into sales or take NMLS test. Required Skills, Knowledge & Abilities: 1-2 years top sales experience in a professional environment OR college degree Ability to learn quickly High energy Detail-oriented Excellent communication skills Collaborative personality Ability to work in fast-paced, high-volume environment High School Diploma or GED required Compensation: $24.04/hr + potential bonus opportunities Additional Information Regarding Job Duties and s: Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $38k-46k yearly est. 28d ago
  • HRIS Manager

    Fay Servicing 4.3company rating

    Fay Servicing job in Farmers Branch, TX

    Founded in 2008, The Fay Group is a fully integrated finance and real estate services company with over $46 billion in assets under management. Powered by data, technology and 1,100+ team members across the US and Zambia, we deliver a full spectrum of real estate and lending solutions to include loan servicing, originations, property management, property renovation and insurance - offering end-to-end capabilities under one platform. This comprehensive approach enables agility, transparency and performance across multiple asset classes, creating value for our clients and customers in all market and interest rate environments. Join Us on Our Journey We are currently looking for an HRIS Manager to join our team in an onsite role with a hybrid work schedule in either our Farmers Branch, TX or Tampa, FL offices. Reporting to the VP, HR Operations, the HRIS Manager is responsible for the day-to-day management and optimization of HR systems and reporting tools. This role drives HR technology initiatives, including system enhancements, integrations, and analytics, to deliver actionable insights that support workforce planning and business objectives. Partnering closely with HR, Finance, Compliance, and Technology teams, the HRIS Manager ensures scalable, efficient solutions while managing vendor relationships and maintaining governance standards. This role requires strong project management skills, attention to detail, and the ability to translate business needs into system and reporting solutions. The ideal candidate combines strong technical expertise with project leadership skills and a consultative approach to process improvement. A broad base of experience across Human Resources is preferred. Qualifications include: * Bachelor's degree in Human Resources, Business Administration, Information Systems, or related field required * 5+ years' progressive experience in Human Resources with direct experience managing HRIS operations, along with the design and development of people reporting and analytics * Extensive hands-on experience with UKG or comparable HRIS platforms, including user access administration, system configuration, data mapping, API-based and file-based integrations with internal/external systems, and advanced BI Cognos Analytics report development and optimization * Strong project management skills with demonstrated experience leading initiatives across a distributed organization structure; PMP certification or other formal project management training preferred * Direct experience supporting diverse business functions; a broad base of experience in Human Resources, to include previous HR Generalist/ Business-facing experience preferred * Prior experience in policy development and process documentation preferred * Previous experience with HR transformation within small to mid-size companies * Strong compliance orientation; experience identifying and implementing quality measures and controls * Technically adept with a strong systems orientation; able to understand, evaluate, and optimize HR technologies and workflows, including data architecture, system integrations, and reporting tools * Proven ability to lead and manage complex projects involving multiple variables, tight deadlines, and cross-functional stakeholders; skilled in scoping requirements, mitigating risks, and driving timely, high-quality deliverables through structured planning and execution * High learning agility with the ability to learn and integrate multiple variables, make connections, and identify/ implement successful solutions * Consultative and collaborative work style * Strong verbal and written communication skills * Strong interpersonal skills with the ability to develop and maintain effective relationships across the organization to influence and/or drive required results * Strong analytical skills; solid decision-making abilities coupled with sound judgment * Demonstrated ability to analyze, interpret data, and leverage insights to inform workforce solutions * Effective at managing multiple priorities under tight deadlines in a fast-paced, dynamic environment; ability to prioritize, organize time and resources to consistently bring projects to successful completion * Self-directed; comfortable working with ambiguity and uncertainty * High degree of professional maturity, integrity, and ability to maintain confidential data and information * High degree of business acumen; strong fiscal and technical aptitude * Advanced skills in MS Word, Excel, and PowerPoint Submit Your Resume to Learn More Featured Benefits * Medical, Dental, and Vision Insurance * Company Paid Life Insurance * Disability Insurance * Pet Insurance * 401k Program with Employer Matching * 3 Weeks Paid Time Off (PTO) * Paid Holidays * Wellness Initiatives * Employee Assistance Program * Eligible for Hybrid Work Schedule with Remote Flex Days Compensation * The hiring range for this position is between $110,000.00-$125,000.00 annually * This position is eligible for an annual discretionary bonus Fay Cares! The Fay-Constructive Foundation was established to fulfill the philanthropic mission of The Fay Group employees to serve the communities in which they live and work. Our employees make voluntary contributions to the Foundation. Each quarter, their contributions are donated to organizations focused on improving education opportunities, combating poverty, and supporting military service members and first responders. At Fay, we believe that the best ideas come from having a team that is diverse in backgrounds, experiences, and perspectives. We strive to ensure each of our employees feels valued, respected, and included, and is presented with equal opportunities to be successful. Fay is an equal-opportunity workplace. The Fay Group and affiliated companies participate in E-Verify. For more information, go to *********************
    $110k-125k yearly 48d ago
  • Payment Specialist II

    Fay Servicing 4.3company rating

    Fay Servicing job in Farmers Branch, TX

    Founded in early 2008, Fay Servicing is committed to providing innovative servicing solutions for both residential and business purpose loans. As a specialty mortgage servicer who sees the customer behind every loan, we understand that our customers are not loan numbers - they're homeowners. Before founding our company, we conducted an exhaustive analysis of the mortgage servicing industry and gained valuable insight into the problems facing mortgage servicers and their customers. With that insight, we set out to build a different kind of servicing company from the ground up. Join us on Our Journey Come join us on our journey to serve our customers and be the leader in our industry! We are currently looking for a Payment Specialist II to join our team! Reporting to the AVP, Payments, this position is responsible for processing and reconciling payments, including principal, interest, escrow, and fees. This role manages complex borrower inquiries, providing exceptional customer service and resolving payment issues promptly. This role collaborates closely with team members and leadership to refine and optimize payment procedures. Additionally, the Payment Specialist II ensures that all payments are accurately recorded, identifying and rectifying payment discrepancies while maintaining appropriate documentation in compliance with all relevant policies, procedures, and regulations. Qualifications include: * High school diploma or GED Required; Associate or Bachelor's degree preferred * 2+ years' experience in the mortgage servicing industry * 2+ years' experience in servicing, banking, and payments/ cash room * 1+ years' experience working in a fast-paced work environment * Knowledge of Accounting principles and financial concepts * Solid verbal and written communication skills * Solid interpersonal skills * Demonstrated analytical skills and problem-solving abilities * Good judgment with the ability to evaluate and make decisions * Strong time management skills * Ability to work effectively in a fast-paced, dynamic environment * Customer service/ client orientation and results orientation with strong execution skills * Ability to prioritize numerous tasks and manage shifting priorities * High level of attention to detail and consistency * Flexible, open to change, and able to learn new things quickly * Collaborative; ability to work effectively with others Submit Your Resume to Learn More Featured Benefits * Medical, Dental and Vision Insurance * Company Paid Life Insurance * Disability Insurance * Pet Insurance * 401k Program with Employer Matching * 3 Weeks Paid Time Off (PTO) * Paid Holidays * Wellness Initiatives * Employee Assistance Program Compensation * The hiring range for this position is between $20.65-$22.55 per hour * This position is eligible for an annual discretionary bonus Fay Cares! The Fay-Constructive Foundation was established to fulfill the philanthropic mission of The Fay Group employees to serve the communities in which they live and work. Our employees make voluntary contributions to the Foundation. Each quarter, their contributions are donated to organizations focused on improving education opportunities, combating poverty, and supporting military service members and first responders. At Fay, we believe that the best ideas come from having a team that is diverse in backgrounds, experiences, and perspectives. We strive to ensure each of our employees feels valued, respected, and included, and is presented with equal opportunities to be successful. Fay is an equal-opportunity workplace. The Fay Group and affiliated companies participate in E-Verify. For more information, go to *********************
    $20.7-22.6 hourly 60d+ ago
  • Senior Credit Officer

    First Horizon Bank 3.9company rating

    Dallas, TX job

    This position serves as a Senior Credit Officer for C&I credit requests to Commercial and Private Client borrowers in the West Region (markets located in Texas, primarily Houston and Dallas/Ft. Worth). This position evaluates credit requests for existing borrowers and prospective clients, reviews annual analyses, identifies potential and emerging credit risks, and performs proactive portfolio management through ongoing monitoring. Some travel to call on clients/prospects with the line is required. **Duties and Responsibilities:** + Review credit packages, assist in structuring, and decision requests for existing borrowers and prospects. Provide recommendations and feedback to the line teams regarding specific loan requests as well as overall portfolio management. Evaluate existing borrower and prospective credit requests within established standards. + Ensure that analyses accurately present credit risks, policy exceptions, regulatory compliance, and appropriate loan grading. + Ensure all asset quality objectives are met and processes and procedures are in compliance with the company's policies, practices, and regulatory requirements. Communicate results and any potential issues to both line and credit leadership. + Manage existing portfolio relationships within established risk parameters and servicing requirements. + Make recommendations of credit authority of line personnel and periodically review credit authority usage. + Provide coaching, mentoring, and training to portfolio managers and credit analysts throughout the lending and approval process. Assist line management in the evaluation of the line personnel and help to identify training needs. + Participate in internal loan review, audit and regulator examinations, and forecasting of asset quality indicators to top management. + Contribute to the development and maintenance of First Horizon's credit culture. + Contribute to the establishment and review of credit policies. + Demonstrate proficiency in content, interpretation and application of credit policy and awareness of and appropriate actions with regard to applicable laws and regulations. **Job Requirements:** + Ten years or more in commercial banking or related field with demonstrated expertise in structuring commercial loans + Underwriting experience is required; previous credit risk management experience is preferred. + Possesses an understanding of the current business environment, demonstrated knowledge of credit policy, and analytical abilities + Goal and production oriented + Excellent relationship building skills; collaborative work style + Proficient with applicable computer software + Excellent written and oral communication skills + Excellent organizational and customer service skills + Travel required, primarily to and from the markets mentioned above + Bachelor's degree required + Position will be located in Houston, Dallas, or Ft. Worth and will be in office with the teams supported. **About Us** First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ******************** (https://urldefense.com/v3/\_\_https:/********************/\_\_;!!Cz2fjcuE!hpq9hPnrucZCPIAVPojVESItIq-FPzhurNdCrQ3JE8Rkx3gMd70nIk6\_kmPxl66\_oJCEsXs0gNunPowMAMHCmBYPOtUxUGI$) . **Benefit Highlights** - Medical with wellness incentives, dental, and vision - HSA with company match - Maternity and parental leave - Tuition reimbursement - Mentor program - 401(k) with 6% match - More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits **Follow Us** Facebook (****************************************** X formerly Twitter LinkedIn (*************************************************** Instagram YouTube (********************************************************** Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
    $105k-131k yearly est. 25d ago
  • Salesforce Solution Analyst

    Goodleap 4.6company rating

    Dallas, TX job

    GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap's proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $30 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America. Position Summary This role requires a techno-functional business analyst who understands the complexities of our business processes and can collaborate with stakeholders to design and prototype CRM solutions that enhance both customer and partner experiences. You will work across one or many solution areas-including Consumer Solutions, Mortgage Solutions, Servicing Solutions, Payment Solutions, and Business Solutions-to ensure Salesforce enables frictionless experiences, efficient workflows, and scalable growth for GoodLeap's expanding ecosystem. This is a hybrid role reporting one day a week into the nearest tech hub. Essential Job Duties and Responsibilities: * Document business processes, workflows, and solution designs that improve efficiency and drive seamless customer and partner interactions. * Identify and recommend process improvements using Salesforce's low-code capabilities to better support GoodLeap's customers, lending partners, and contractor installers. * Drive adoption of Salesforce capabilities that empower GoodLeap's customers and partners with streamlined, self-service experiences. * Use Salesforce's low-code tools (e.g., Flows, Validation Rules, AI tools) to prototype solutions that enhance the experience for both customers and partners. * Ensure that prototypes and solutions are scalable, secure, and aligned with GoodLeap's mission to provide seamless, customer-first financial services. * Write SOQL/SOSL queries to investigate system data and test hypotheses, improving data-driven decision-making. * Advocate for best practices in CRM data hygiene, automation, reporting, and partner/customer engagement. * Troubleshoot Salesforce issues that impact critical customer and partner interactions, ensuring fast and effective resolution. * Work with developers and admins to diagnose and resolve complex Salesforce issues * Stay up to date with Salesforce platform updates, AI advancements, and industry trends to continuously enhance GoodLeap's CRM capabilities. Required Skills, Knowledge and Abilities: * 5+ years of experience as a Solution Architect or Salesforce Analyst, focusing on both customer and partner solutions. * Hands-on experience with Service Cloud and Sales Cloud. * Basic understanding of software development practices and the software development lifecycle (SDLC). * Strong understanding of Salesforce architecture, declarative tools, and data model. * Ability to prototype solutions using low-code capabilities like Flows, Security model, and AI tools. * Proficiency in querying Salesforce data (SOQL/SOSL) for analysis and troubleshooting. * Experience supporting business teams with process optimization, automation, and reporting. * Strong analytical, problem-solving, and communication skills. * Salesforce certifications required for low-code and app-building solutions (e.g., Salesforce Administrator, Platform App Builder); AI-related certifications preferred. * A basic understanding of API and systems integrations. Preferred Qualifications: * Experience with Experience Cloud and MuleSoft, especially for partner portals and integrations. * Background in green energy, financial services, mortgage, or payment solutions. * Preferred experience with Salesforce Data Cloud and AgentForce. * Bachelor's degree $110,000 - $140,000 a year In addition to the above compensation, this role may be eligible for a bonus. Additional Information Regarding Job Duties and s: Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today! We are committed to protecting your privacy. To learn more about how we collect, use, and safeguard your personal information during the application process, please review our Employment Privacy Policy and Recruiting Policy on AI. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $110k-140k yearly 60d+ ago
  • Director, Business Development - Fay Servicing

    Fay Servicing 4.3company rating

    Fay Servicing job in Farmers Branch, TX

    Founded in 2008, The Fay Group is a diversified real estate services company offering a complete range of home ownership products and services to include mortgage servicing, property renovations, property management, realty, business purpose lending, and insurance to homeowners, investors, and clients nationwide. We consider the people behind those mortgages, and work hard to give them the best opportunity to stay in their homes by providing solutions to navigate the challenges of homeownership while working toward their long-term financial goals. Join Us on Our Journey We are currently looking for a Director, Business Development to join our team. Reporting to Chief Strategy Officer, this position is responsible for building and maintaining a national network of residential and commercial mortgage loan servicing clients, including private equity funds, REITs, banks and insurance companies for Fay Servicing and its affiliates. This role involves cultivating industry relationships, gaining a deep understanding of client needs, negotiating service agreements and driving long-term growth. This position plays a critical role in expanding the company's market presence and revenue through strategic relationship management and targeted business development initiatives. This position partners closely with clients and internal operations teams to ensure high levels of satisfaction and long-term partnerships. Success in this role requires a proactive, results-driven leader with strong industry insight and a collaborative mindset. Qualifications include: * Bachelor's degree in Business, Marketing, Finance, or related; Master's Degree in related field preferred * 7+ years' experience in business development or sales within mortgage servicing, financial services, or related field * Proven success in developing and managing high-value client relationships * Strong understanding of residential and commercial mortgage servicing operations demonstrated through practical work experience * Proficiency in CRM platforms (e.g., Salesforce, HubSpot) * Strong skills and experience in MS Word, Excel, and PowerPoint * Strong verbal and written communication skills * Strong interpersonal skills with the ability to develop and maintain effective relationships across the organization * Collaborative and consultative work style; high team-orientation * Effective management skills to include talent selection, training, coaching, and performance management * Demonstrated ability to foster an environment of positive engagement and trust * Open to change; agile; high learning agility * Strong analytical skills coupled with sound judgement * Strong problem-solving abilities * Ability to analyze and interpret data to identify opportunities and propose solutions * Demonstrated ability to establish credibility for recognizing and supporting the organization's culture, values, and priorities * Strong project management skills * Strong attention to detail; strong quality and compliance orientation * Ability to effectively prioritize under tight deadlines in a fast-paced, dynamic environment; effective time management * Self-directed; ability to proactively ask questions and surface issues/ concerns * Professional maturity, integrity, and the ability to maintain confidential data and information * Strong business acumen; strong fiscal and technical aptitude Submit Your Resume to Learn More Featured Benefits * Medical, Dental, and Vision Insurance * Company Paid Life Insurance * Disability Insurance * Pet Insurance * 401k Program with Employer Matching * 3 Weeks Paid Time Off (PTO) * Paid Holidays * Wellness Initiatives * Employee Assistance Program * Eligible for Hybrid Work Schedule with Remote Flex Days Compensation * The hiring range for this position is between $80,000.00-$120,000.00 annually * This position is eligible for a monthly commission Fay Cares! The Fay-Constructive Foundation was established to fulfill the philanthropic mission of The Fay Group employees to serve the communities in which they live and work. Our employees make voluntary contributions to the Foundation. Each quarter, their contributions are donated to organizations focused on improving education opportunities, combating poverty, and supporting military service members and first responders. At Fay, we believe that the best ideas come from having a team that is diverse in backgrounds, experiences, and perspectives. We strive to ensure each of our employees feels valued, respected and included, and is presented with equal opportunities to be successful. Fay is an equal-opportunity workplace. The Fay Group and affiliated companies participate in E-Verify. For more information, go to *********************
    $80k-120k yearly 3d ago
  • Default Manager

    Fay Servicing 4.3company rating

    Fay Servicing job in Farmers Branch, TX

    Headquartered in Tampa, Florida, Genstone goes beyond the role of a "traditional brokerage" with a commitment to delivering innovative real estate services to consumers and our team of real estate professionals. Backed by Fay Financial, one of the nation's largest real estate and financial services companies, our aggressive growth strategy leverages many of our in-house affiliated business partners to deliver extraordinary service in mortgage, title, insurance, property management, and home renovations - an approach most real estate brokerages do not offer. Reporting to the EVP, Head of Asset Management, this position manages a portfolio of moderately complex, delinquent, and distressed loans while evaluating portfolio risks and identifying investment opportunities that support the company's strategic growth initiatives. The position is responsible for coordinating loan repayment efforts, analyzing borrower financial conditions, and negotiating workout solutions with borrowers and legal counsel. This role develops and implements loss mitigation strategies, including loan restructuring and foreclosure alternatives for private lending portfolios, ensuring all actions align with investor guidelines and internal compliance standards. This role maintains strong client relationships throughout the resolution process, as well as makes sound decisions that balance risk management with recovery outcomes. Qualifications include: * Bachelor's degree in Finance, Real Estate, or related field (or equivalent combination of years of experience with High School diploma/GED) * 5+ years' experience in loss mitigation, loan servicing, asset management, or related; preferably in a private lending or non-QM environment * 5+ years' experience in the mortgage servicing industry * Previous knowledge of and experience with private lending structures, bridge loans, DSCR loans, and investor-driven portfolios * Proven experience with various loan servicing systems (e.g., MSP, TMO, Fiserv, FICS) * Demonstrated experience successfully working in a fast-paced work environment * Proficient in MS Word, Excel, and PowerPoint * Strong verbal and written communication skills * Strong interpersonal skills * Strong analytical skills * Solid decision-making abilities coupled with sound judgment * Strong time management skills * Ability to prioritize numerous tasks and manage shifting priorities * Client-focused with strong execution skills and results orientation * High level of precision with attention to detail and consistency * Flexible, open to change, and able to learn new things quickly * Ability to work in a collaborative environment and provide guidance for working groups Submit Your Resume to Learn More Featured Benefits * Medical, Dental and Vision Insurance * Company Paid Life Insurance * Disability Insurance * Pet Insurance * 401k Program with Employer Matching * 3 Weeks Paid Time Off (PTO) * Paid Holidays * Wellness Initiatives * Employee Assistance Program Compensation * The hiring range for this position is between $65,000.00-$85,000.00 annually * This position is eligible for a monthly incentive Fay Cares! The Fay-Constructive Foundation was established to fulfill the philanthropic mission of The Fay Group employees to serve the communities in which they live and work. Our employees make voluntary contributions to the Foundation. Each quarter, their contributions are donated to organizations focused on improving education opportunities, combating poverty, and supporting military service members and first responders. At Fay, we believe that the best ideas come from having a team that is diverse in backgrounds, experiences, and perspectives. We strive to ensure each of our employees feels valued, respected, and included, and is presented with equal opportunities to be successful. Fay is an equal-opportunity workplace. The Fay Group and affiliated companies participate in E-Verify. For more information, go to *********************
    $65k-85k yearly 60d+ ago
  • Servicing Transfer Analyst II

    Fay Servicing 4.3company rating

    Fay Servicing job in Farmers Branch, TX

    Founded in early 2008, Fay Servicing is committed to providing innovative servicing solutions for both residential and business-purpose loans. As a specialty mortgage servicer who sees the customer behind every loan, we understand that our customers are not loan numbers - they're homeowners. Before founding our company, we conducted an exhaustive analysis of the mortgage servicing industry and gained valuable insight into the problems facing mortgage servicers and their customers. With that insight, we set out to build a different kind of servicing company from the ground up. Join us on Our Journey Come join us on our journey to serve our customers and be the leader in our industry! We are currently looking for a Servicing Transfer Analyst II to join our team! Reporting to the AVP, Servicing Transfer, this position is responsible for completing pre- and post-board validations, managing complex servicing transfer projects and building advanced reporting and data tables to streamline transfer processes for the team. This role performs advanced troubleshooting of transfer issues to address root causes and implements process improvements and training to team members. This position collaborates with internal and external stakeholders to resolve escalations and serves as a point of escalation to address complex issues. Additionally, this position reviews quality assurance processes and error reports, making necessary adjustments to prevent data issues during conversions, ensuring compliance with all regulatory requirements throughout the transfer process. Qualifications include: * High school diploma or GED required; Associate or Bachelor's degree preferred * 3+ years' experience in servicing transfer/ loan boarding required, with a strong understanding of data mapping, industry terminology, loan products, and servicing transfer processes * 3+ years' experience in mortgage servicing required * Advanced analytical skills in creating and managing tables, programming, building reports, and performing complex data analysis * Strong customer service skills to effectively communicate and collaborate with internal and external stakeholders * Previous experience working with MSP and LoanSphere required * Solid skills and experience in MS Word, Excel, and Outlook * Strong verbal and written communication skills * Strong interpersonal skills * Strong analytical skills * Solid decision-making abilities coupled with sound judgment * Strong time management skills * Ability to prioritize numerous tasks and manage shifting priorities * Client-focused with strong execution skills and results orientation * High level of precision with attention to detail and consistency * Flexible, open to change, and able to learn new things quickly * Ability to work in a collaborative environment and provide guidance for working groups Submit Your Resume to Learn More Featured Benefits * Medical, Dental and Vision Insurance * Company Paid Life Insurance * Disability Insurance * Pet Insurance * 401k Program with Employer Matching * 3 Weeks Paid Time Off (PTO) * Paid Holidays * Wellness Initiatives * Employee Assistance Program * Eligible for Hybrid Work Schedule with Remote Flex Days Compensation * The hiring range for this position is between $31.52-$38.60 per hour * This position is eligible for an annual discretionary bonus Fay Cares! The Fay-Constructive Foundation was established to fulfill the philanthropic mission of The Fay Group employees to serve the communities in which they live and work. Our employees make voluntary contributions to the Foundation. Each quarter, their contributions are donated to organizations focused on improving education opportunities, combating poverty, and supporting military service members and first responders. At Fay, we believe that the best ideas come from having a team that is diverse in backgrounds, experiences, and perspectives. We strive to ensure each of our employees feels valued, respected, and included, and is presented with equal opportunities to be successful. Fay is an equal-opportunity workplace. The Fay Group and affiliated companies participate in E-Verify. For more information, go to *********************
    $31.5-38.6 hourly 60d+ ago
  • Commercial Middle Market Banker

    First Horizon Corp 3.9company rating

    Fort Worth, TX job

    Commercial Middle Market Bankers at First Horizon target companies with revenues generally from $50 Million to $1 Billion+ and coordinate with a talented team of treasury management officers, portfolio managers, credit analysts, and support staff to deliver outstanding client experiences. Our extensive financial products and services, coupled with your business acumen and marketing skills, equips you to seek new clients, nurture existing relationships, and structure financial solutions that achieve mutually beneficial goals and strengthen our communities. If you are interested in a market-centric organization with an incredible support team and the ability to approve and close deals quickly, let's connect to see whether we're a fit! Key Responsibilities Include * Daily marketing to clients, prospects and centers of influence * Develop new clients and expand existing relationships * Generate lending, deposit and cash management opportunities * Analyze client financial needs and craft creative solutions * Recommend pricing options * Structure complex loans * Negotiate independently with clients * Provide mentoring and training to other bank associates Qualifications Include * Four year college degree, preferably in Finance or Accounting; An MBA is a plus * At least 4 years of related banking experience; Formal credit training or the equivalent preferred * Experience with Microsoft Outlook, Word, and Excel About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ********************* Benefit Highlights * Medical with wellness incentives, dental, and vision * HSA with company match * Maternity and parental leave * Tuition reimbursement * Mentor program * 401(k) with 6% match * More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube
    $71k-86k yearly est. 7d ago
  • Staff Software Engineer, Typescript

    Goodleap 4.6company rating

    Plano, TX job

    GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap's proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $30 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America. Position Summary: We're looking for a highly experienced Staff Engineer, specialized in Typescript, who is passionate about designing scalable architecture and leading technical innovation. As a Staff Engineer, you will influence the technical direction of multiple projects, provide mentorship across teams and ensure high-quality engineering standards. You will collaborate closely with product, design, and engineering leadership to solve complex problems and deliver robust, maintainable systems. Beyond coding, you will drive technical excellence, champion best practices, and be a key decision-maker in shaping our engineering culture Essential Job Duties and Responsibilities * Lead the design and implementation of large-scale, Typescript-based applications and services. * Define and maintain architectural standards, ensuring scalability, performance, and long-term sustainability across projects. * Collaborate with Product Managers, Designers, and Engineering Leads to translate business needs into technical strategies and clear execution plans. * Evaluate and introduce new technologies, tools, and frameworks to improve developer productivity and system reliability. * Review and guide the work of engineers, providing constructive feedback and fostering technical excellence. * Solve complex technical challenges and provide direction on system design, code structure, and best practices. * Mentor senior and mid-level engineers, encouraging professional growth and knowledge-sharing across the organization. * Ensure code quality through automated testing, code reviews, documentation, and continuous improvement processes. * Contribute to long-term technical roadmaps and align engineering efforts with business goals. Required Skills, Knowledge and Abilities * 7+ years of experience in software development, with at least 4 years building applications using Typescript. * Strong expertise in modern frameworks and tools (e.g. Node.js, NestJS, React, or similar). * Deep understanding of software architecture, design patterns, modular code design, and scalable system design. * Proven experience in leading technical initiatives. * Experience with cloud environments (preferably AWS - serverless, Lambda, API Gateway, DynamoDB, Mongo Db, etc.). * Solid understanding of CI/CD pipelines, DevOps practices, testing frameworks, and performance optimization. * Excellent troubleshooting and problem-solving skills, with a proactive and ownership-driven mindset. * Ability to communicate complex technical topics clearly to both technical and non-technical stakeholders. $173,000 - $200,000 a year In addition to the above salary, this role may be eligible for a bonus and equity. Additional Information Regarding Job Duties and s: Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today! We are committed to protecting your privacy. To learn more about how we collect, use, and safeguard your personal information during the application process, please review our Employment Privacy Policy and Recruiting Policy on AI. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $173k-200k yearly 60d+ ago
  • Senior Private Client Relationship Manager

    First Horizon 3.9company rating

    Dallas, TX job

    The Prive Client Relationship Manager will provide business depository, treasury management, and business lending solutions to those organizations. In addition, you are responsible for advising high net worth individuals on building, preserving, and managing their wealth. You will utilize our financial planning strategy to advise prospects on all aspects of their balance sheet to generate new client acquisition. You will be part of a local team and supported by a platform that has the resources, specialists, and intellectual capital to help you advise clients on achieving their desired goals. ESSENTIAL DUTIES AND RESPONSIBILITIES Bring in new relationships with clients by earning trust, thoroughly understanding client needs, providing targeted advice, developing thoughtful solutions and delivering an exceptional client experience Generate business results and acquire new assets, both from new client acquisition Advise clients on their overall balance sheet, including asset allocation, investment management, wealth planning, credit and banking needs Partner with internal specialists to provide interdisciplinary expertise to clients when needed Connect your clients across all lines of business Ensure that proposed solutions fulfill clients' needs and objectives in the short, medium and long term through a holistic goals based planning approach Strictly adhere to all risk and control policies, regulatory guidelines and security measures Performs all other duties as assigned. QUALIFICATIONS Ten plus years of work experience in Private Banking or Financial Services Bachelor's Degree required Proven sales success and strong business acumen Strong community presence with an established network Experience or demonstrated understanding of investments, wealth planning, credit and banking concepts Focuses on the client experience and works tirelessly on the client's behalf PREFERRED QUALIFICATIONS Series 7, 66 and Insurance licenses preferred, but can be obtained after employment Proactive, takes initiative, and uses critical thinking to solve problems Dynamic and credible professional who communicates with clarity and has exceptional presentation skills Demonstrates strong organizational skills and applies a disciplined and organized approach throughout their business As part of the employment process for this position, you will have to meet the requirements of a background credit check. This position requires compliance with the S.A.F.E Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements. About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ********************* Benefit Highlights • Medical with wellness incentives, dental, and vision • HSA with company match • Maternity and parental leave • Tuition reimbursement • Mentor program • 401(k) with 6% match • More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube
    $76k-103k yearly est. 12d ago
  • Mortgage Loan Processor

    First Horizon Bank 3.9company rating

    Dallas, TX job

    The Mortgage Processor Role will be responsible for performing a variety of documentation duties related to both agency and portfolio loans while ensuring compliance with policies and procedures for all loan products. Candidates must possess proficiency with technology and a strong sense of urgency with an ability to work in a team environment while maintaining excellent organization and communication skills. Candidates must also have the ability to self-manage a pipeline of 25-35 loans at all times. **Essential Duties and Responsibilities** : - Ability to self-manage a pipeline of 25-35 loans on a daily/weekly basis. - Ability to calculate complex income streams and assist in restructuring of loan files. - Maintain daily workflow prioritization to ensure closing dates are met. - Adhere to published SLAs to promote effective pipeline management. - Order all required verifications and documentation as required by product guidelines and underwriting. - Analyze and ensure all documentation received are accurate and meets product guidelines and underwriting conditions. - Responsible for monitoring rate locks and initiating any Change of Circumstances for re-disclosure requirements. - Ensure follow-up to all Pre-Funding and Post-Closing Audits as requested. - Provide excellent customer service to both internal and external clients. - Communicate effectively with all parties to the transaction to keep them informed of file status. - Mentor and provide assistance to Mortgage Processors I and II. - All other duties as assigned **Qualifications** : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. - High school Diploma or General education degree with a minimum of five years of Mortgage Loan Processing experience. - Ability to effectively use various computer software applications. - Ability to embrace and adopt all Technology as set forth by the line(s) of businesses. - Working knowledge of Mortgage Residential Loan Workflow from Origination to Post Closing. - Basic accounting and mathematical skills. - Ability to effectively Multitask. - Work successfully in a fast-paced working environment and meet critical deadlines. - Delivers excellent verbal customer service. - Demonstrates Leadership - Excellent interpersonal skills/Champions Teamwork - Goal and success oriented. - Self-Starter - Highly organized, proven track record of successfully managing Time and Pipeline execution. - A "sales" mindset - Retail channel experience (partnering with MLOs, Operations, Underwriters, Regional Mgrs. & Bank Execs). - Focus on Quality and Understanding of Regulation/Compliance requirements. - Excellent verbal and written communication skills, bi-lingual in English and Spanish helpful. - Ability to effectively multi-task, work well in a fast-paced working environment and meet critical deadlines. - Commitment to a positive customer experience (internal and external). **NMLS Language** As part of the employment process for this position, you will have to meet the requirements of a background credit check. This position requires compliance with the S.A.F.E Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements. **About Us** First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ********************* **Benefit Highlights** - Medical with wellness incentives, dental, and vision - HSA with company match - Maternity and parental leave - Tuition reimbursement - Mentor program - 401(k) with 6% match - More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits **Follow Us** Facebook X formerly Twitter LinkedIn Instagram YouTube Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
    $34k-44k yearly est. 19d ago
  • Commercial Middle Market Banker

    First Horizon Bank 3.9company rating

    Fort Worth, TX job

    Commercial Middle Market Bankers at First Horizon target companies with revenues generally from $50 Million to $1 Billion+ and coordinate with a talented team of treasury management officers, portfolio managers, credit analysts, and support staff to deliver outstanding client experiences. Our extensive financial products and services, coupled with your business acumen and marketing skills, equips you to seek new clients, nurture existing relationships, and structure financial solutions that achieve mutually beneficial goals and strengthen our communities. If you are interested in a market-centric organization with an incredible support team and the ability to approve and close deals quickly, let's connect to see whether we're a fit! **Key Responsibilities Include** + Daily marketing to clients, prospects and centers of influence + Develop new clients and expand existing relationships + Generate lending, deposit and cash management opportunities + Analyze client financial needs and craft creative solutions + Recommend pricing options + Structure complex loans + Negotiate independently with clients + Provide mentoring and training to other bank associates **Qualifications Include** + Four year college degree, preferably in Finance or Accounting; An MBA is a plus + At least 4 years of related banking experience; Formal credit training or the equivalent preferred + Experience with Microsoft Outlook, Word, and Excel **About Us** First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ******************** (https://urldefense.com/v3/\_\_https:/********************/\_\_;!!Cz2fjcuE!hpq9hPnrucZCPIAVPojVESItIq-FPzhurNdCrQ3JE8Rkx3gMd70nIk6\_kmPxl66\_oJCEsXs0gNunPowMAMHCmBYPOtUxUGI$) . **Benefit Highlights** - Medical with wellness incentives, dental, and vision - HSA with company match - Maternity and parental leave - Tuition reimbursement - Mentor program - 401(k) with 6% match - More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits **Follow Us** Facebook (****************************************** X formerly Twitter LinkedIn (*************************************************** Instagram YouTube (********************************************************** Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
    $71k-86k yearly est. 7d ago

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