FCR salaries

Q: Is the pay good at FCR?

No, the pay is not good at FCR. Compared to the industry average of $35,320 per year, the average annual salary at FCR is $29,890, which is 15.37% lower.

Q: What is the starting pay at FCR?

The starting pay at FCR is $18,000 per year, or $8.65 per hour.

Q: How much does FCR pay an hour?

FCR pays $14.37 an hour, on average.

Zippia score 4.3

FCR salary estimate

$14.37hourly

$29,890 yearly

Entry-level salary

$18,000 yearly salary

Updated April 25, 2024

How much does FCR pay?

The average FCR salary in the United States is $29,890 per year. FCR salaries range between $18,000 a year in the bottom 10th percentile to $48,000 in the top 90th percentile. FCR pays $14.37 an hour on average. Geographic location also impacts FCR salaries. FCR employees in Veneta, OR get paid the most.

Highest paying jobs at FCR

The highest paying jobs at FCR are senior project manager, quality assurance lead, program manager, and director of human resources. Senior project manager jobs at FCR earn an average yearly salary of $105,875, FCR quality assurance lead jobs average $95,265, and FCR program manager jobs average $93,892.

The lowest paying FCR roles include scale operator and customer service agent. FCR scale operator average salary is $26,636 per year. So while the average FCR salary is $29,890 there is a big variation in pay depending on the role.

Highest paying jobs at FCR

Rank	Job title	Average FCR salary	Hourly rate
1	Senior Project Manager	$105,875	$50.90
2	Quality Assurance Lead	$95,265	$45.80
3	Program Manager	$93,892	$45.14
4	Director Of Human Resources	$93,562	$44.98
5	Maintenance Technician	$50,655	$24.35
6	Team Leader	$44,641	$21.46
7	Program Supervisor	$44,170	$21.24
8	Line Supervisor	$38,984	$18.74
9	Forklift Operator	$32,387	$15.57
10	Administrative Assistant	$31,728	$15.25
11	Support Specialist	$31,297	$15.05
12	Technical Support Technician	$31,001	$14.90
13	Customer Service Representative	$28,527	$13.71
14	Sorter	$28,240	$13.58
15	Call Center Representative	$27,588	$13.26
16	Call Center Agent	$26,908	$12.94
17	Cashier	$26,800	$12.88
18	Customer Service Agent	$26,787	$12.88
19	Scale Operator	$26,636	$12.81

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How much does FCR pay by location?

The average FCR salary varies by location. FCR salaries are the highest in Veneta, OR, at $32,411 per year. FCR pays the second highest average salary in Red Bank, NJ, at $31,721 per year. It's important to factor in the cost of living when negotiating a salary or choosing a place to work.

Highest paying FCR locations

Rank	Location	Average FCR salary	Hourly rate
1	Veneta, OR	$32,411	$15.58
2	Red Bank, NJ	$31,721	$15.25
3	Great Falls, MT	$29,793	$14.32
4	Rocky Mount, NC	$28,558	$13.73

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FCR salaries by department

Salaries at FCR vary depending on the department you work in. FCR salaries in the non profit/government department are the highest with an average salary of $86,078. Employees in the human resources department at FCR receive relatively high salaries as well, with an average salary of $50,004 per year. Departments that don't pay as well at FCR include the customer service and the warehouse organizational functions, with employees earning average salaries of $28,596 and $29,813, respectively.

Average FCR salary by department

Rank	Department	Average FCR salary	Hourly rate
1	Non Profit/Government	$86,078	$41.38
2	Human Resources	$50,004	$24.04
3	Construction	$42,187	$20.28
4	Sales	$39,825	$19.15
5	Plant/Manufacturing	$39,697	$19.09
6	IT	$39,238	$18.86
7	Retail	$31,296	$15.05
8	Administrative	$31,131	$14.97
9	Warehouse	$29,814	$14.33
10	Customer Service	$28,597	$13.75

How much does FCR pay by department?

Best paying FCR customer service salaries

Rank	Position	Average FCR salary	Hourly rate
1	Technical Support Technician	$31,001	$14.90
2	Customer Service Representative	$28,527	$13.71
3	Technical Support Agent	$27,918	$13.42
4	Call Center Representative	$27,588	$13.26
5	Customer Service Agent	$26,787	$12.88
6	Call Center Associate	$25,998	$12.50

Best paying FCR IT salaries

Rank	Position	Average FCR salary	Hourly rate
1	Information Systems Analyst	$75,212	$36.16
2	Systems Administrator	$75,002	$36.06
3	Network Administrator	$69,021	$33.18
4	Network Technician	$68,836	$33.09
5	Senior Technologist	$58,670	$28.21
6	Technical Support Technician	$31,001	$14.90
7	Technical Support Representative	$28,959	$13.92

Best paying FCR retail salaries

Rank	Position	Average FCR salary	Hourly rate
1	Team Leader	$44,641	$21.46
2	Team Supervisor	$36,282	$17.44
3	Shop Manager	$35,853	$17.24
4	Call Director	$34,929	$16.79
5	Cashier	$26,800	$12.88

FCR competitors’ average salaries

Average salaries at FCR competitors, like TTEC, Allied Global Services, and Working Solutions, vary. TTEC employees earn the highest salaries, with an average yearly salary of $60,196. The average salary at Allied Global Services is $45,910 per year, and the average salary at Working Solutions is $45,656 per year.

Highest paying FCR competitors

Rank	Company name	Zippia score	Average salary
1	TTEC	4.4	$60,196
2	Allied Global Services	3.9	$45,910
3	Working Solutions	3.9	$45,656
4	Surpass	3.9	$45,542
5	Contact America Inc	3.9	$45,519
6	Synergy Solutions	4.3	$36,205
7	Direct Interactions	3.4	$35,098
8	TRG - The Resource Group	4.6	$31,736
9	Pearl Interactive Network	3.8	$31,083
10	GCS	4.2	$30,958
11	Total Outsourced Systems	4.0	$30,576
12	American Customer Care	4.4	$30,561
13	Fusion Contact Centers, LLC	4.4	$30,472
14	Call Center Services International	4.5	$30,240
15	APAC Customer Services	4.6	$30,100
16	Global Response	4.5	$29,619
17	Arise Virtual Solutions	4.1	$29,609
18	SITEL	4.3	$29,197
19	Teleperformance USA	4.2	$29,134
20	SYKES	3.9	$28,989

What employees say about salary at FCR

Employee reviews

5.0

A zippia user wrote a review on Mar 2022

Pros of working at FCR

It was a remote call canter so gave me a chance to take care of my baby while earning income

Cons of working at FCR

Not super flexible hours or me time

FCR benefits

Tax season

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Frequently asked questions about FCR salaries

Is the pay good at FCR?

What is the starting pay at FCR?

How much does FCR pay an hour?

Have more questions? See all answers to common company questions.

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Updated April 25, 2024

Zippia gives an in-depth look into the details of FCR, including salaries, political affiliations, employee data, and more, in order to inform job seekers about FCR. The employee data is based on information from people who have self-reported their past or current employments at FCR. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by FCR. The data presented on this page does not represent the view of FCR and its employees or that of Zippia.

FCR may also be known as or be related to FCR, Fcr, First Call Resolution and First Call Resolution LLC.